To supply and sell parts to meet published turnover objectives.
Detailed Responsibilities:
To satisfy all customer requirements and increase all aspects of the parts business through direct selling
To be fully conversant with all procedures within the department
To facilitate Trade sales via phone and email
To facilitate internet sales to the public
To ensure all customers are dealt with promptly and courteously
To be fully aware of the usual trading terms of the dealership
To ensure that parts are correctly checked against delivery notes and that they are binned accordingly, and that all orders are checked before the delivery note is signed
To ensure that the work area is kept to a high standard of cleanliness
To maintain acceptable standards of dress
To maintain up-dated displays at all times as per requirements
To ensure that old units are returned to the manufacturer in the prescribed manner
To attend training courses as specified by the manufacturer
To ensure that the procedures for handling cash, cheques and accounts are fully adhered to
To report any stock damage or stock losses to the Parts Manager
To assist in stock checks when required
The Parts Advisor should be able to pack and load parts correctly and should also be acquainted with all despatch matters
To maintain good relationships with all suppliers
To maintain good working relationships with colleagues in other departments
Training:
Customer Service Level 3
Training Outcome:
Any career progression routes will be discussed upon successful completion of the apprenticeship
Employer Description:With 75 years of experience in the motoring industry, Fish Brothers have a wealth of experience in providing unbeatable service at fantastic prices whilst establishing a trustworthy, reliable, and friendly service to all its customers.
Working Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Support the sourcing and screening of candidates, including reviewing applications
Arrange interviews and communicate with candidates and hiring managers
Assist with onboarding new hires and completing necessary administration
Build and maintain relationships with employers to support future opportunities
Keep recruitment records up to date and ensure data is accurate and compliant
Support the recruitment team with general tasks and projects as needed
Help create job adverts and candidate profiles for apprenticeships and adult learners
Post vacancies on job boards, social media, and other recruitment channels
Training:
Level 3 Recruiter apprenticeship, including Functional Skills in English and maths if required
Training Outcome:
After this apprenticeship, you could move into roles like Recruitment Assistant, HR Assistant, or Talent Advisor
With more experience or training, you could progress to senior recruitment or HR roles
This apprenticeship gives you a strong start for a career in recruitment or HR
Employer Description:London Vesta College (LVC) is a specialist training provider based in East London. It has been delivering apprenticeship and digital skills training since 2008 and is rated Good by Ofsted. The college focuses on IT and digital sector apprenticeships and helps learners gain real skills employers want. Apprentices are supported through a mix of practical work experience and formal training, working towards recognised qualifications. London Vesta College has a strong track record with a 100 % pass rate and high employer satisfaction, offering personalised coaching and support throughout the apprenticeship.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Confidence and initiative....Read more...
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at an Iveco garage, but they will also attend our Iveco Academy in Winsford Training Centre to train towards their Level 3 in Heavy Vehicle Maintenance and Repair qualification.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard Level 3 qualification
Functional skills if needed in maths & English
Training Outcome:Going on to either a Master Tech, Service Team Leader or Manager role could be a real possibility for the right candidate.Employer Description:Acorn Trucks are part of Harris Holdings Ltd, a family owned group of companies, whose origins go back close on 100 years; and all of the businesses have been transport related. We believe that we understand what the transport operator is looking for, and are totally committed to providing the very best in customer care.
Harris Holdings has now grown to a company employing over 600 people, and Acorn Trucks is most definitely the fastest growing company within the organisation. We have invested heavily in our facility at Crayford, in order to have the infrastructure to support the franchises that we represent there.
We believe that at Acorn Trucks we have a facility, systems and a team of people that any business would be proud of.Working Hours :Monday - Friday (hours may be varied) may also be Saturday.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
As an Apprentice Service Advisor you will learn everything you need to know to succeed in a fast paced service environment.
Supported by experienced mentors your training will help you:
Ensure all customers and visitors receive a pleasant and courteous welcome, promoting the professional image of the company
Book in vehicles for service or repair in a polite and professional manner
Keep customers informed throughout the service/repair process
Liaise with our workshops and internal teams
Communicate technical information clearly and confidently
Ensure all administration, documentation and communications are completed in an accurate and timely manner
No two days are the same - its a varied role where communication, teamwork and a positive attitude are key.Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
The FOCUS Training Group are based at Marsh Mills, Plymouth
Training Outcome:
Upon successful completion of the apprenticeship, the candidate will become a valued member of the team, with opportunities to progress and develop within the company
Employer Description:The Murray Group is a family run business with big ambitions. We are proud to represent some of the most innovative brands on the market, who are leading the way in technology, style and practicality. Our colleagues are experts in their fields who provide our customers with professional, knowledgeable and personalized information, guidance and support at every step of your journey with us.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:Your Career Awaits at Halliwell JonesAutomotive jobs across the Halliwell Jones GroupLooking for a rewarding, progressive career with Automotive’s leading brands such as KIA, BMW, MINI, BMW Motorrad and INEOS Grenadier? At Halliwell Jones, we give you just that and more. Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship:
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am- 4.30pm (One early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
As an Apprentice Parts Sales advisor, you'll learn how to work in a fast-paced parts department and develop key skills in:
Safely storing and organising parts
Receiving, checking, and handling stock deliveries
Processing customer orders and payments
Using computer systems to manage parts and orders
Identifying, sourcing, and ordering parts for vehicles
Assisting with customer enquiries and offering product advice when needed
Monitoring and solving customer problems/enquiries
Following key company procedures and working as part of a team
Training:
As a level 3 Customer Service Specialist apprentice, you will learn on the job while also receiving structured training to support your development
80% of your time will be spent working alongside experienced colleagues at the dealership, gaining hands-on experience and support from a dedicated mentor
20% of your working hours will be used for off-the-job training or study time
This off-the-job training is delivered by a qualified tutor through a mix of:
Six in-person training blocks at the brand-new DAF Apprentice Academy in Nottingham
Six to ten online sessions in small groups or 1:1 format across the apprenticeship
Additional support and extra sessions are also available if needed, to help you succeed at every stage of your training.Training Outcome:After this apprenticeship
A potential full-time career within the automotive industry with many opportunities to progress to positions of authority within the dealership
Future prospects are endless
By having a highly regarded set of skills, apprentices can go on to develop their career within any other areas of commerce they may be interested in
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday- Friday, 8.00am - 4.30pm (One early finish per week).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at an Iveco garage, but they will also attend our Iveco Academy in Winsford Training Centre to train towards their Level 3 in Heavy Vehicle Maintenance and Repair qualification.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course.
An apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard Level 3 qualification
Functional skills if needed in maths & English
Training Outcome:
Going on to either a Master Tech, Service Team Leader or Manager role could be a real possibility for the right candidate
Employer Description:Acorn Trucks are part of Harris Holdings Ltd, a family owned group of companies, whose origins go back close on 100 years; and all of the businesses have been transport related. We believe that we understand what the transport operator is looking for, and are totally committed to providing the very best in customer care.
Harris Holdings has now grown to a company employing over 600 people, and Acorn Trucks is most definitely the fastest growing company within the organisation. We have invested heavily in our facility at Crayford, in order to have the infrastructure to support the franchises that we represent there.
We believe that at Acorn Trucks we have a facility, systems and a team of people that any business would be proud of.Working Hours :Monday - Friday (hours may be varied) may also be Saturday. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills....Read more...
The Ancaster Hyundai Apprenticeship Programme is designed to train and develop you in a way that enables you to learn the core elements of your job role using advancing technology as well as fostering an exceptional level of customer service.
This is an exciting role with first-class training and outstanding long-term career prospects. The comprehensive programme provides you with an exciting and challenging opportunity to achieve formal qualifications through extensive product training as well as building up confidence and gaining valuable work experience whilst undertaking the role.
Duties will include:
Working with customers to meet their requirements and giving advice on additional parts and services
Matching orders against stock items and sourcing parts, while offering competitive prices
Working as a team and independently to reach set goals and KPIs
Delivering fantastic customer service while remaining efficient and focused on your tasks
Incoming and outgoing call handling, face-to-face transactions, and IT based communications
Managing goods in and out
Working with suppliers, placing orders or returns and processing paperwork accurately
Always working to a high level of customer service and remain courteous and polite to customers
Training:Candidates will work towards achieving Level 2 Customer Service Practitioner Apprenticeship Standard.
They will also be required to study towards achieving Level 2 maths and English functional skills if they do not already hold equivalent qualifications.
https://www.instituteforapprenticeships.org/apprenticeship-standards/customer-service-practitioner-v1-1
Level 2 Customer Service Practitioner apprenticeship standard.
Standard Training will include:
Nationally recognised qualifications
IMI level 2 Certificate in Customer Service for the Automotive Industry
ATA Accreditation Customer Service Advisor
Bespoke Hyundai certified training
Regular in dealer review and assessment visits
Functional skills if needed
Training Outcome:
Possible permanent position on the completion of the apprenticeship
Further opportunities to develop your career to become a fully qualified master technician and MOT tester
On completion of the apprenticeship the average salary of a light vehicle technician is anywhere between 24k-27k. While most experienced technicians may earn up to £33k per year
Employer Description:In 2010, Ancaster Hyundai was established as a small 8-car showroom tucked away in a quiet road in South Croydon, South
London. Today, Ancaster Hyundai Croydon sits proudly on Purley Way, Croydon as the largest Hyundai showroom in the UK.Working Hours :Monday - Friday 8.00am - 5.00pm with a 30 minute lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
Training Outcome:Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry.Employer Description:We are conveniently located on Portway West Business Park, which lies on the western outskirts of Andover next to A303 dual carriageway – a vital connection between The South West, London and the South East. Serving the South of England and beyond from our state of the art facility in Andover, Hampshire. We can affect recovery of unroadworthy and undrivable vehicles in good time, utilising our network of trusted contacts. We work on every make and model of car and light commercial vehicle, covering all repairs, from the smallest scratch to badly damaged bodywork. We use the latest technology and SMART repairs to achieve the least invasive and best quality finish possible. Our team of experienced and qualified repair professionals are BS10125 approved and passionate about achieving the highest standards. We pride ourselves on delivering exceptional service alongside high quality repairs.Working Hours :Typically, Monday - Friday, 8.00am - 5.00pm (30-minute break each day). No weekend work.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
About the Role - As a Pharmacy Services Assistant Apprentice, you will:
Support the dispensing and supply of medicines
Offer excellent customer service and health advice
Work alongside experienced pharmacists and healthcare professionals
Maintain stock and ensure pharmacy hygiene standards
Learn about over-the-counter medications and pharmacy procedures
Full training will be provided; no prior experience is required!Training:Apprentices attend live virtual classes and interactive workshops via video conferencing platforms, led by experienced pharmacy assessor.
Learning is aligned with your daily tasks in the pharmacy. You’ll apply new knowledge directly in your role, with support from both your employer and tutor.
Your tutor will conduct monthly check-ins with you and your line manager to ensure you're on track and developing the required skills and behaviours.
You’ll complete short assignments and build a portfolio of evidence to demonstrate your knowledge, skills, and behaviours throughout the apprenticeship.Training Outcome:Full-Time Employment - Many apprentices are offered permanent roles upon completing their apprenticeship. Possible job titles include:
Pharmacy Assistant
Dispensary Assistant
Counter Assistant (OTC)
Level 3 Pharmacy Technician Apprenticeship - Progression to the Level 3 Pharmacy Technician (Integrated) Apprenticeship is a natural next step. This leads to:
Registration with the General Pharmaceutical Council (GPhC) as a Registered Pharmacy Technician
Greater responsibility in clinical services, dispensing, and managing medicines
Specialist Roles in Healthcare or Retail - Depending on your interests, you could move into:
Medicines Counter Services
Health & Wellbeing Advisor roles
NHS or hospital pharmacy support roles
Further Education & Training - You may choose to study further qualifications such as:
NVQs or diplomas in health and social care
Customer service or team leadership qualifications
Clinical training to specialise in areas such as vaccinations or diabetes care support
Employer Description:Wrens Nest Pharmacy is at the heart of the Dudley community, committed to providing friendly, efficient, and high-quality pharmaceutical care. We pride ourselves on excellent service, expert knowledge, and supporting our local residents with their health needs.Working Hours :Monday to Friday, 9:00am - 6:00pm.
Saturday, 9:00am - 1:00pm.
Sunday, closed.
Apprenticeship working hours will typically fall within these times.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience....Read more...
Solutions Architect – Sao Paulo / Hybrid - Fluent French & English
(Solutions Architect, Technical Consultant, Software Implementation, Solutions Architecture, SaaS, Architecture, API Integrations, REST, Web Services, CRM, eCommerce, ERP, OMS, Solutions Architect, Technical Consultant)
Our client is an exciting and cutting-edge fintech giant with a global presence. They have been a market leader within the fintech consultancy sector for many years and their worldwide client base has never been stronger, with significant growth in the last 12 months. They are looking for an experienced Solutions Architect to own the end-to-end solution design, implement their cloud-based space planning and design platforms and ensure solution integrity from discovery through deployment.
As an experienced Solutions Architect, you will be responsible for providing architectural oversight across multiple concurrent implementations and leading architectural discovery sessions with customer stakeholders. This will include designing end-to-end solution architectures across SaaS platforms, APIs, middleware, CRM, eCommerce, and Order Management systems.
Expert knowledge of cloud-based SaaS architecture and API integrations, such as REST and Web Services is essential, as experience leading enterprise-level software implementations. Experience working in multi-system ecosystems, such as CRM, eCommerce, ERP and OMS is also expected. Exceptional communication and interpersonal skills are a must, as you will be acting as a trusted technical advisor to enterprise customers and presenting solution designs clearly to both technical and non-technical stakeholders. You will also need to have excellent time and priority management skills that enable you to work in different time zones and speak and write fluently in French and English.
We are keen to hear from talented Solutions Architect candidates from all backgrounds.
This is a truly amazing opportunity to work for a prestigious brand that will do wonders for your career. They invest heavily in training and career development; top performers are guaranteed a career path into senior and lead positions within 12 months.
Location: Sao Paulo / Hybrid
Salary: 160k BRL – 190k BRL + Bonus + Pension + Excellent Benefits
Languages: Fluent in French and English
To apply for this position please send your CV to Karan Gajjar at Noir Consulting.....Read more...
Duties will include:
As our Apprentice Recruiter, you’ll be an integral part of the recruitment team — helping to identify, attract, and connect great people with rewarding careers.
Source candidates through job boards, LinkedIn, and social media platforms.
Write and post engaging job adverts.
Screen CVs and conduct initial candidate conversations.
Support the coordination of interviews and candidate communications.
Maintain accurate and up-to-date records in our applicant tracking system (ATS).
Learn the end-to-end recruitment process and develop key professional skills.
You don’t need prior recruitment experience — just the right attitude and a genuine interest in people. We’re looking for someone who is positive, proactive, and professional. You’ll take initiative, stay motivated even on busy days, and bring energy and enthusiasm to everything you do.Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:This apprenticeship provides a strong foundation for a rewarding career in recruitment or talent management. Successful candidates can progress to roles such as Recruitment Consultant, Resourcing Specialist, or Talent Advisor.
With experience, there are opportunities to specialise in areas like senior-level recruitment, client management, or facilities management consultancy, and to grow into leadership or management positions within a professional and supportive business.Employer Description:Empro is a specialist facilities management consultancy dedicated to helping organisations run their buildings efficiently and effectively. They provide strategic support for property operations while also managing a talent and technology division that sources skilled professionals and implements innovative solutions. Empro combines industry expertise with recruitment and technology to deliver tailored solutions for clients, ensuring smooth operations and long-term success.Working Hours :Monday - Friday, 9:00am - 5:00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Insurance Renewals Advisor – Glasgow – Up to £30,000
Join one of the UK's leading taxi insurance providers and become a key part of a team that puts the customer journey at the heart of everything it does.
This is a role for someone who takes pride in delivering excellent service and wants to work for an established, specialist insurer with a genuine presence across the UK. You'll handle the full range of customer touchpoints - from renewals and adjustments through to queries and claims support - in a team that values integrity, collaboration and doing things properly.
Salary: Up to £30,000 Location: Glasgow Working pattern: Office based
What you'll be doing
Managing renewals, mid-term adjustments and day-to-day customer service queries across the full range of products
Delivering a friendly, efficient and compliant service across phone, email, post and in-person channels
Planning and processing your own workload - and supporting the wider team with theirs
Building effective relationships with customers and colleagues alike
Contributing ideas to improve team systems, processes and ways of working
Keeping your product knowledge and CPD up to date
Acting as an active, positive part of the team in hitting service, renewal and admin goals
Ensuring all activity adheres to FCA rules, company guidelines and Treating Customers Fairly principles
What they're looking for
Experience in insurance customer service, renewals or a similar role
A genuine customer-first approach - honest, clear and straightforward in everything you do
Results-driven and self-motivated, with strong organisational and time management skills
A strong communicator - both written and verbal
A team player who leads by example
IT literate and comfortable managing your own workload efficiently
Why this role?
A specialist, well-established insurer with a strong presence across seven UK locations
A role with real variety - no two days the same
A team culture built around integrity, fairness and doing right by the customer
Ongoing CPD support to keep your knowledge sharp and your career moving
The chance to be part of a business that genuinely values the people in it
Ready to make a move? Get in touch - even if you're just exploring your options.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
The Kia Light Vehicle Technician Apprenticeship programme will support the apprentice to gain the knowledge and skills needed to become a fully qualified and accredited Kia vehicle technician, qualifying them to be responsible for:
Servicing vehicles
Repairing and replacing faulty parts and components
Advising the Service Advisor about faults and required repairs
Contact with customers about work required
Diagnosing and repairing complex vehicle faults
Training:Kia Apprenticeship Programme operates using a 12-week cycle. Within each 12-week period, apprentices will receive the following teaching, learning and assessment:
One college block attendance with teaching delivered by dedicated Tutors (both via Virtual Classroom Training and face-to-face at the Kia Academy in Derby)
One workplace visit face-to-face with their dedicated Skills Coach
One tripartite progress review involving the Apprentice, Skills Coach and their workplace mentor
One 1:1 teaching session with their dedicated Skills Coach via virtual classroom
Training Outcome:
Upon completion of the Kia Technician Apprenticeship, apprentices have the opportunity to transition into Senior Technician, Master Technician, EV Specialist, and Service/Aftersales Manager roles
Kia is committed to growing the automotive talent pool with Electric Vehicle Specialists
Employer Description:The Best Journeys Start Here.
People, talent, teamwork, culture. At Citygate, we’re driven by many things, but they all revolve around you.
We’re dedicated to your progression, growth and success. In fact, our business is built on people like you and we don’t ever take that for granted. That’s why we continually invest in training, development and more – to help our people be the best they can be.
As you can tell, we’re all about moving careers forward. But it doesn’t stop there. By working with leading brands within the exciting and innovative automotive space, you can help drive our industry as we prepare for a future of electrifying change.Working Hours :Apprentices will be expected to work Monday - Friday, shifts to be confirmed (with the exception of weekends as per the requirements of the dealership).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Process laboratory waste following standard operating procedures
Produce fly food and media to support teaching and research across the college
Provide autoclaving and sterilisation services to the college
Ensure adequate stocks of laboratory consumables and glassware
Troubleshoot issues with fly food and media production, working with colleagues to resolve problems
Monitor the quality of ingredients, recipes and end products, working with service users to identify changes and implement solutions
Carry out routine sample preparation following standard operating procedures with guidance from senior technicians
Carry out specified techniques, tests or experiments as directed
Identify simple problems and resolve and recognise when to refer issues to your manager
Maintain accurate records and draft routine documentation related to your duties
Ensure the health, safety and cleanliness of the immediate work area, by encouraging staff and students to comply with all basic University / College Health & Safety policies and reporting any issues to your line manager, technical manager, laboratory manager or college safety advisor as appropriate
Confirm that all required assessments are in place, approved and up to date
Carry out regular maintenance processes as appropriate, and ensure records are maintained
Report any breaches or non-compliance with health and safety procedures to the line manager, technical manager, laboratory manager or college safety advisor
Ensuring waste disposal is carried out correctly for laboratory, recycled and general waste
Adopt a proactive attitude to assisting with and implementing carbon reduction and energy saving measures
Assisting with stock level control and informing the line manager when replacements are required
Receipt and correct storage of consumables and chemical reagents
Reporting any problems with equipment or services to the line manager or colleague as appropriate
Treats everyone with dignity and respect in line with current equality legislation
Complete any other duties as may be reasonably required by either the line manager or technical managers
Training:You will undertake a Level 3 Laboratory Technician Apprenticeship with an Ofsted rated 'Outstanding' training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 3 Laboratory Technician
On-the-job competency training
Theoretical knowledge - BTEC Level 3 Applied Science (if required)
The majority of your learning will be completed online once a week with some face-to-face practical sessions/exams in Birmingham (if BTEC is included).
Upon successful completion, apprentices can apply for professional registration as a Registered Science Technician, RSciTech, with either the Institute of Physics, Royal Society of Chemistry or Royal Society of Biology.Training Outcome:On completion of this apprenticeship, you may be able to progress into a Research Technician role.Employer Description:People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum and botanical gardens.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
At RG Distributors, ECatering is all about keeping UK catering and hospitality running smoothly. Our mission is to make sure our customers can focus on their guests while we handle the rest - equipment, support, and service they can rely on.
As a Customer Success Advisor, you are a key part of that mission. You guide customers through every stage of their journey, from pre-order questions to post-delivery, support - ensuring clear communication, fair outcomes, and a consistently professional experience.
This role is about more than handling enquiries; it’s about owning the customer experience, preventing issues before they happen, and building trust in the ECatering brand.
Key Responsibilities:
Customer Communication & Case Ownership:
Be the main contact for customers via phone, email, and ticketing systems
Own assigned cases from start to resolution, keeping customers fully informed
Communicate clearly, professionally, and empathetically
Record all updates and outcomes accurately in the relevant systems
Delivery & Damage Claims:
Monitor deliveries, manage updates, shortages, and courier issues
Assess and resolve delivery damage claims in line with policy and courier agreements
Set realistic expectations for customers and keep them informed
Returns Handling:
Handle returns for suitability, faulty, or quality-related reasons
Ensure return decisions align with policy and communicate them professionally
Track returns internally to minimise delays and maintain clear records
Warranty & Contract Guidance:
Provide clear, accurate information on warranty coverage and next steps
Ensure outcomes align with contractual obligations
Escalate cases outside standard policy appropriately
Offer extended warranties where suitable and compliant Product, Availability & Finance Support (Non-Technical)
Advise on product specifications, availability, and alternatives
Support finance enquiries, including lease-to-hire and pay-later options
Prepare and issue accurate proforma invoices
Post-Purchase Support & Customer Retention:
Support installation, setup, and general product queries
Manage recycle requests and abandoned basket follow-ups
Identify opportunities to prevent complaints and negative reviews
Internal Collaboration & Process Adherence:
Work closely with warehouse, logistics, sales, and returns teams
Follow all internal processes accurately and consistently
Escalate issues when necessary and share insights for continuous improvement
Training:
The successful candidate will complete Level 2 Customer Service Practitioner Apprenticeship Standard
This will be delivered in the workplace, with a tutor visiting once a month
The only times you would be required to attend college would be for induction, and if you have any Maths and English functional skills to complete
Maths and English classes would be weekly until the exams are passed
If you hold either GCSE grade 4 or above, or a level 2 in maths and English, you will not be required to do these again
Training Outcome:
Upon completion of the apprenticeship there is the possibility of permanent employment and going on to complete further qualifications for the right person
Employer Description:ECatering is one of the UK’s leading suppliers of commercial catering equipment, providing businesses with high-quality products at competitive prices. We’re a fast-growing, customer-focused business that thrives on efficiency, smart use of data, and innovation.Working Hours :Monday - Friday, between 8.00am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include:
Understanding our traders:
Identify the key difference between trade and retail customers and engage with them accordingly
Take ownership of my TradePoint members, understand their needs, and always do the best for them
Through conversation and ownership, I understand their business needs
Take ownership of delivering the four priorities daily (Service, Member, Tools, Set up)
Marketing consent:
Clearly understand the benefits for my TradePoint members to give marketing consent
Confidence in explaining the benefits and gaining consent from my members
Recruitment:
Understand the recruitment for new members to join TradePoint and implement these during recruitment
Confidence in approaching and discussing the TradePoint proposition with any new potential member
Set Up:
Create a clear, tidy and simple shopping journey for my members
Consistently operate to the current trading and POS plan
Service:
Serve my TradePoint members in a friendly manner ensuring they leave with what they need for the day
Engage in conversation whenever possible to drive stronger relationship and understand my member's needs
Understand future and current jobs, to ensure I can recommend the best products and services to assist them
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits:
UK National hourly rate £12.71 per hour
An award-winning pension scheme
ShareSave options
6.6 weeks holiday
Employee Assistant Programme
Shopping discounts
Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Level 2 Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship Level 2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development
The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :On a shift pattern basis, Monday-Sunday between 7.00am - 10.00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Sales Manager – RF & Microwave Technology
Location: Germany – Remote
An opportunity has arisen for a Sales Manager – RF & Microwave Technology to join a specialist engineering organisation developing and manufacturing high-frequency RF and microwave components and subsystems for a wide range of industrial, scientific and communications applications.
The organisation forms part of an international RF technology group and specialises in the design, development and manufacture of high-performance RF assemblies operating at frequencies up to 50 GHz. Its product portfolio includes power amplifiers, low-noise amplifiers, microwave generators and frequency conversion systems used across communications, broadcast, medical, scientific and advanced industrial applications.
With in-house R&D, testing laboratories and manufacturing capability, the business supports the full product lifecycle from concept and prototyping through to low and medium volume production. The organisation has an established global customer base and works closely with engineering-led customers on customised, design-led solutions.
This role is focused on developing new business and managing key customer relationships across Germany and wider European markets, combining technical sales, consultative engagement and strategic account development.
This position is suited to a technically strong sales professional with experience in RF, microwave or electronic component sales, who can translate complex engineering capability into commercial success.
Main Responsibilities of the Sales Manager – RF & Microwave Technology (Germany – Remote):
Identify, develop and secure new business opportunities across RF and microwave markets
Build and manage a strong sales pipeline across Germany and wider European territories
Provide technical consultation to customers, supporting projects from initial specification through to design-in and delivery
Develop long-term relationships with engineering teams, R&D departments and procurement stakeholders
Act as a trusted advisor, positioning high-frequency technology solutions to meet customer requirements
Represent the organisation at international trade shows and industry events
Monitor market trends, competitor activity and emerging application areas
Provide market feedback to internal engineering and product development teams
Collaborate closely with internal engineering teams to support technical proposals and customer requirements
Requirements of the Sales Manager – RF & Microwave Technology (Germany – Remote):
Degree in Electrical Engineering, Communications Engineering, Industrial Engineering or similar technical discipline
Experience in technical sales of electronic components or engineered technology solutions
Strong understanding of RF, microwave or high-frequency technology (advantageous)
Proven ability to win new business and manage complex technical sales cycles
Strong consultative sales approach with the ability to support design-in opportunities
Excellent communication, negotiation and presentation skills
Self-motivated and structured, with the ability to work autonomously in a field-based role
Fluent in German and English
Working Pattern & Benefits:
Fully remote role based in Germany
Travel across Germany and Europe for customer meetings and industry events
High degree of autonomy to develop and grow a sales territory
Opportunity to join a technically advanced organisation within a global engineering group
Strong internal engineering support for complex technical customer engagements
To apply for this Sales Manager – RF & Microwave Technology role, please send your CV to Kishan Chandarana:
Kchandarana@redlinegroup.Com
01582 878 830
....Read more...
An exciting opportunity to work for Chassis-Cab as part of a highly skilled work force that is committed to quality. The course is fully supported with all of the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever. The DAF Apprenticeship Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a Chassis-Cab garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair. An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:High quality apprenticeship which gives their apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an apprentice can potentially move into any other area of the motor industry.Employer Description:The Chassis Cab Group is a family run and owned business operating in the East Anglia region.
Chassis Cab was formed in 1982 by Mr David Ruffles.
Started as body repairer in Bury St Edmunds.
Appointed as Parts and Service Dealership in late 1980’s by Leyland-DAF.
Appointed Leyland-DAF main dealer in Ipswich in 1993.
Moved to new purpose built premises in Great Blakenham in October 1998.
Massive improvements to Bury St Edmunds facility between 2003 and 2005.
Tachograph testing bay installed at Ipswich Site in 2006.
Acquired Universal Garage, a DAF Service Dealer since 1975, in Cambridgeshire in 2006.
Acquires DAF Trucks franchise for Cambridge from Marshall Motor Group in 2014.
The Group currently employs over 174 members of staff between its four locations.Working Hours :Monday - Friday, hours to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Field Sales ExecutiveSalary: circa £35k-£50k dependent on skills and experience + bonus/commission + company car/laptopLocation: Yorkshire RegionHours: Full-time, permanentAbout Elliott HygieneElliott Hygiene is a well-established, family-run business and a trusted supplier of hygiene, janitorial, packaging and catering products throughout the Yorkshire and Lincolnshire region.With strong local roots and long-standing customer relationships, we’ve built our reputation on reliability, service and doing things properly - not cutting corners. Due to continued growth and investment, including our recent move to a new purpose-built office and warehouse facility, we are now looking to strengthen our commercial team.At Elliott Hygiene, our values guide everything we do:
Communication, teamwork and loyaltyDoing what’s right and always looking to improveBeing fun, polite, honest and respectfulWorking with urgency and strong attention to detail
The roleWe are recruiting for an experienced Field Sales Executive to cover the Yorkshire region, working in collaboration with our existing sales team.This is a customer-facing role suited to someone who enjoys being out in the field, building relationships and making a real impact.Your responsibilities will include:
Managing and developing a portfolio of existing customersVisiting customers regularly to strengthen relationships and maximise opportunitiesIdentifying and winning new business within the hygiene, janitorial, Industry and catering sectorsManaging your own sales pipeline and territory effectivelyWorking closely with internal teams to ensure excellent service deliveryActing as a trusted advisor to customers, offering product solutions tailored to their needs
With a weekly office-based team get together with our sales and management team, for support collaboration, planning and customer service.About youWe are keen to speak with individuals who already understand the industry and can hit the ground running.You will ideally have:
Proven experience within the hygiene, janitorial or catering supply sectors (essential)Previous field sales, account management or business development experienceStrong communication and relationship-building skillsA professional, customer-focused approachGood organisation and time management skillsA full UK driving licence
Above all, we are looking for someone who takes pride in their work, enjoys building long-term relationships and wants to be part of a business they can grow with.Open to Other Opportunities?Elliott Hygiene is a growing company and we are always interested in hearing from experienced professionals within the hygiene, janitorial, Industry and catering sectors.If you feel your skills and experience could be suited to another area of the business, we would still welcome your CV for confidential consideration.Interested in this Field Sales Executive role? Please apply with your latest CV.Please note: All applications are being managed by our recruitment partner Equals One in the first instance. We kindly ask that applicants do not contact Elliott Hygiene directly regarding this role. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
OPTICAL ASSISTANT JOB STOCKPORT
Full Time Optical Assistant Independent Opticians, Stockport, Greater Manchester
A modern independent Opticians in Marple, Stockport is looking for a full time Optical Assistant to join its small, friendly team.
The practice has a strong reputation in the local community for thorough eye care, using the latest diagnostic technology including OCT, as well as offering contact lenses, myopia management for children and hearing care. Patients choose them for the time they take, the continuity of care and the personal service they receive.
The Practice
Fully private Independent, traditional Opticians with a modern, beautiful practice
Community based, with a loyal patient base and many long-standing families
Small, close-knit team of 3–4 people and very low staff turnover
Comprehensive clinical services, including advanced eye examinations with OCT and contact lens care
Myopia management for children and dedicated kids eye care
Hearing care available on-site
Wide choice of frames and sunglasses to suit all budgets, including brands such as Ted Baker, Stepper and Silhouette
Optical Assistant – Key Responsibilities
Meeting and greeting patients, creating a warm and welcoming first impression
Booking and managing appointments
Dispensing single vision, bifocal and varifocal lenses
Supporting patients with frame styling and selection
Taking accurate measurements and fitting frames
Adjustments, repairs and general aftercare
Helping with social media content and promoting the practice locally
Maintaining high standards of clinical support and customer service
Working Pattern & Salary
Full time, 4.5 days per week including Saturday morning
35 hours per week
Practice opening hours:
Tuesday to Friday 8.45am to 5.30pm
Saturday 8.45am to 1.00pm
Salary range £23,000 to £24,000 for 35 hours depending on experience
Monthy bonus scheme
Optical Assistant – Requirements
Previous experience working as an Optical Assistant / Optical Advisor / Dispensing Assistant in an Opticians is highly desirable
Confident dispensing skills and comfortable making frame and lens recommendations
Warm, personable and patient focused
A genuine team player who enjoys working in a small, supportive team
Calm, professional and confident when speaking with patients of all ages
Proud to deliver the level of care expected from a high quality independent practice
Keen to learn, develop and take on more responsibility over time
This would suit an Optical Assistant who enjoys working in a relaxed, personal setting where you can really get to know your patients.
How To Apply
To avoid missing out on this Optical Assistant job in Stockport, please send your CV to Rebecca Wood using the Apply link as soon as possible.Send us a message on Whatsapp!....Read more...
We are looking for a motivated and detail-oriented Trainee Paraplanner to join our team. This is an exciting opportunity for someone looking to start their career in financial services. Working closely with our Financial Planners and administrative team, you will support the advice process by undertaking research, preparing suitability reports, and ensuring high standards of compliance and service delivery.
Conduct product and fund research to support advice strategies.
Liaise with providers to gather accurate and up-to-date client information.
Input and maintain client data using back-office systems (e.g., Salesforce, Voyant).
Ensure all recommendations and reports comply with FCA regulations and internal procedures.
Work towards gaining professional qualifications (R01, R02, R03 and J09 and developing knowledge of financial products and planning techniques.
Provide administrative support as needed to ensure smooth client service delivery.
Training:This is a work-based apprenticeship, and you will be supported by a qualified tutor. Training Outcome:For the right candidate this is a fantastic opportunity to become a fully qualified Paraplanner.
This is a career path. For the right candidate, you may also want to further develop your qualifications to become a Financial Advisor and possibly, in the future, become a chartered Level 6 Finance Professional.Employer Description:Ian Bell Wealth Management has been a Partner Practice in St. James's Place since 2006, becoming a Senior Partner Practice is 2018. Our office is situated in the heart of the Derbyshire Dales, in Wirksworth otherwise known as “The Gem of the Peak.” We specialise in face to face advice and can see clients at our office, in their home, or place of work. With recent technology advances, we also offer virtual meetings for clients via various platforms such as Zoom, Teams and FaceTime, making it easier to stay connected in all locations across the country.
Keeping up to date in this industry has always been essential and with the support of St. James's Place, Ian continues to study and his knowledge is regularly tested in the specialist areas on which he advises.
There is no doubt following Brexit and COVID-19 the next few years will pose new situations, some of which may be challenging as inevitably there will be changes in our economy that will impact our lives. The need for ongoing financial advice will be evermore important and we are committed to helping clients, existing and new, to understand what they need to do with regards to savings, investment and retirement planning.
As a business we are constantly looking at ways to improve our social responsibility; Last year we set up a project to consider all ways we operate the business and how it can be run as ethically and sustainable as possible, which we continue to do with improvements made regularly. Working Hours :You will be expected to work from the office between Monday to Friday. The hours will consist of usual office hours and you will get a half hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
The successful candidate will work specifically with our Strategic Business Manager and Careers Advisor, supporting them with admin tasks, contributing to the smooth running of the school and positive outcomes for students. More specifically the post includes:
Compiling written communications, reports, letters, etc.
Ensuring administrative records are maintained and kept up to date.
Providing admin support as required, e.g. word processing, filing, photocopying, word processing, dealing with the post, managing supplies, arranging meetings, liaising with other staff and students.
Compiling student records and supporting with management of data
Providing support on reception as required, answering telephone and handling face to face enquiries, taking messages or re-directing to the appropriate person and providing basic information about the school to visitors.
Updating displays around the school.
To communicate both written and orally with students, parents, staff and outside agencies. To organise and support periodic college events.To organise, update and produce periodic college publications.Facilitate meetings, e.g. producing paperwork, providing refreshments, writing up minutes, etc.Contribute to the management of student resources. Training:
The accredited training will be delivered by Heart of England Training and mainly remotely at Soar Valley College.
Protected study time will be given and full support from your colleagues. You will also have one to one learning sessions with your tutor, again remotely by Teams.
On successful completion of your studies, you will achieve the level 3 Business Administration Apprenticeship standard.
Training Outcome:The in-school team is excellent and the successful candidate will have the opportunity to learn from some superb technicians on site.
Previous apprentices have gained employment in the school and are still with us today.
This position offers individuals the:
Guarantee of working in a fast paced and exciting environment.
Chance to develop skills and knowledge in a growing organisation.
Opportunity to take on more challenging responsibilities.
Potential for career development.
Employer Description:Our school motto of 'Aspire, Enjoy, Achieve' is more than just words. It really does sum up our ethos of working with every individual to ensure they do their best they possibly can in a supportive environment rich with opportunities. Our students come from very diverse ethnic, cultural and religious backgrounds. As a school we value effort above all else with students; all can achieve and they do. The school is a great place to work and an excellent place to begin your career.
We have a fantastic team of staff, where relationships are very positive. There are various events and activities designed to promote a positive working environment. Little things make a big difference, such as staff spots every Friday, free flu jabs for staff, the regular staff House quiz (which is fiercely competitive!), and we seem to get through an enormous amount of samosas!Working Hours :Monday – Friday, 8.15am – 4pmpm.
36.25 hours per week, term time only (38 weeks), plus 18 hours (training days) 83.46% FTESkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Retail Sales Advisor Hourly rate £12.71Independent LivingPermanent, Part time – 12 hours, Flexibility to cover Monday to Friday + Opportunities for overtimeLocation: Ellesmere PortDescription:This is an opportunity for the right candidate to develop a career within the mobility and equipment sector. You will be part of a small team based in the mobility store located in Ellesmere Port. The purpose of this role is to conduct sales of mobility equipment and living aids combined with high quality advice.The role will be broad in scope from advising customers to handling stock and performing day-to-day shop functions. You will have effective administrative skills and a sense of pride and ownership in your work. You will be part of a small friendly team, who will work flexibly to cover store opening times including loan working once sufficiently trained.In working hands-on with mobility equipment, there will be a small degree of manual handling required. You will be working in a well-established business that specialises in providing equipment, engineering & servicing to the healthcare sector across much of England & Wales.Key Responsibilities:
Assisting customers to try a range of equipment in a friendly and empathetic manner.Deliver exceptional customer service to people with a disability, elderly and those in caring or supporting roles.Provide information and advice to assist customers in selecting suitable products and the ability to highlight their benefits.Accurate handling of payments.Maintain inventory and stock levels, including stocktaking.Booking and managing equipment maintenance and deliveries.Stock orders and working closely with suppliers Ensure high standards of store displays with up-to-date information and pricingSupport the achievement of meeting store targets.Comply with health and safety measures and all company policies and procedures
Essential Competencies:
Have a customer-centered approach with the ability to engage & communicate effectively with customers.Excellent interpersonal skills to work effectively with staff members, customers & management.Competent IT skills to be confident in operating our Electronic Point of Sale and Stock Management Software (Lightspeed – training provided), email and Microsoft office packages.A proactive approach to problem solving.Ability to multi-task and prioritise activities.Ability to sometimes work on your own (once fully trained).The ability to continually develop knowledge of equipment to assist in activities of daily living,.Willingness to embrace opportunities to develop your own skills and understanding, with a proactive approach to seek out gaps in your own knowledge.
Customer/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment.This job description shall not limit your role, you will also be expected to carry out any other duties that you manager feels are within your capabilities and skill set. The above may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
