An exciting opportunity to work for HTC as part of a highly skilled workforce that is committed to quality.
The course is fully supported with all the training you require to become fully qualified. With the rapid increase in the complexity of today’s trucks – and the technology needed to keep them up and running – first-class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever.
The HTC Apprentice Programme gives you the chance to join a select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting senior technicians
Following health and safety procedures
Servicing
MOT’s
All aspects of vehicle maintenance and repair
Training:Not only will Apprentices be working and be trained at a HTC garage, but they will also attend our DAF Nottingham Training Centre four times a year for two-week periods to work towards their Level 3 in Heavy Vehicle Maintenance and Repair.
An advisor will visit at least every six weeks as part of a close support network to ensure that Apprentices are both enjoying and succeeding in their course. An Apprentice’s training includes:
Heavy Vehicle Maintenance and Repair Standard
Functional skills if needed in maths & English
Training Outcome:
High quality Apprenticeship which gives their Apprentices the potential opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and, with such a wide range of skills instilled, an Apprentice can potentially move into any other area of the motor industry
Employer Description:From 7.5 to 44 tonnes, DAF is the market leader across all sectors in the UK - setting the industry standard for performance and productivity. DAF's commitment to operators is backed by our network - 139 dealers covering the country, providing a consistently high standard of advice, service and expertise to keep your DAF trucks up and earning.Working Hours :Monday - Friday, Exact shifts TBC.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Our international client, is looking for Senior ServiceNow Consultant to join their teams on a Permanent basis in Poland. The role is to support their strategic growth across Europe with a strong focus on advisory, client engagement, and growth initiatives.
Role and Responsibilities:
The role operates at strategic and advisory level, working closely with senior stakeholders, supporting pre-sales activity, shaping transformation programs, and guiding enterprise-scale ServiceNow implementations.
Act as a trusted advisor to senior client stakeholders across large-scale ServiceNow transformation programs
Lead strategic discussions, solution design, and roadmap definition
Support pre-sales activities, including RFP responses
Produce Functional Design Documents (FDDs) and process flows
Define user stories, acceptance criteria, and functional specifications
Engage with clients across Europe
Skills and Requirements:
10+ years of professional experience
5 years experience in ServiceNow (including implementation projects)
Experience in one or more of the following ServiceNow modules: Third-Party Risk Management (TPRM) and Integrated Risk Management (IRM) Agentic AI (Now Assist, GenAI), Service Order Management (SOM), Configuration Management Database (CMDB), Customer Service Management (CSM), HR Service Delivery (HRSD)
Experience in consulting engagements
Understanding RFPs & pre-sales activities
Excellent communication and stakeholder management skills
Willingness to travel occasionally within Europe
Must speak fluent English and Polish
Must be Based in Poland
Benefits:
Join a growing global ServiceNow practice with clear growth plans
High visibility role with direct access to senior leadership
Strategic, advisory work on enterprise-scale digital transformations
Remote setup with international exposure (must be based in Poland)
Competitive renumeration package
If you are a senior ServiceNow consultant ready to take the next step in your career.
Please apply directly or send me an email to:
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.
....Read more...
Administrators will assist the Mortgage Advisors with their clients by:
Administering mortgages to offer stage
Selling Home Insurance
Keeping clients, solicitors and estate agents up to date with progress of applications
Establishing and maintaining relationships with Estate Agency introducers
Researching mortgage facilities and placing cases with lenders
Eventually, moving on to telephoning warm leads and making appointments
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 – awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
Assuming sufficient progress is made, we will look to retain the candidate as a permanent employee, give them the chance to finish the industry CeMAP qualification and train as a Mortgage Advisor
Employer Description:Mortgage Required are independent mortgage and protection brokers offering professional, and friendly advice to customers. We are based in Maidenhead and we train young people to become advisers.
Our vision at Mortgage Required is to be a progressive mortgage broking firm delivering first class customer service. We want to be our customer's first choice for all their Mortgage and Protection needs. Mortgage Required is dedicated to being a great place to work; to being a strong, positive presence in the community and to save clients time and money.Working Hours :Monday - Thursday, 9.00am - 5.30pm and Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Team working,Initiative,Enthusiastic,Personable,Motivated....Read more...
You will be ordering parts for many different makes and models of accident damaged vehicles from a variety of sources
You will progress chase parts orders, checking parts in, recording parts, booking parts onto jobs, storing and issuing parts, panels and consumables
You will be dealing with both colleagues and suppliers in person, by telephone and by e-mail
You will be working alongside on-site service technicians to ensure they have the parts needed to complete their daily work
You will use a number of different software systems
Learn customer service and business administration skills
Training:
Our training partner will deliver a high-quality Business Administration Level 3 programme here in our bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a qualified Parts Advisor
Once the apprenticeship is complete you will achieve a Level 3 in Business Administration
Training Outcome:
Following completion of your apprenticeship, you can expect employment as well as the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry
Employer Description:With the capacity to repair more than 1,600 vehicles annually, like all Fix Auto UK vehicle repairers the business holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards.
The team at the car body shop specialises in all car accident repairs, paintless dent removals and paintless dent repairs and effortlessly correct those annoying car scratches and door dinks caused in supermarket car parks! The business also offers the service of re-gassing vehicle air conditioning.
Firmly part of the Fix Auto UK network since joining the network in November 2019, Fix Auto Basingstoke is owned and managed by local businessman Dale Morris, in 2017 the repairer moved into its 10,000sq ft state-of-the-art repair centre designed to his own specification to ensure the optimum efficiencies to repair vehicles.
In January 2024 Dale doubled his repair footprint when he fulfilled a four-year plan to develop the network’s first bespoke repair centre solely dedicated to vans, LCVs and motorhomes. A short distance from his established car repair centre, the new site spanning 10,000sq ft was specifically designed by Dale.
Working Hours :Typically, Monday- Friday, 8.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
Digital Design Lead | Wealth Management Platform
12-Month Contract | Melbourne | Hybrid
An opportunity has opened for an experienced Digital Design Lead to step into a high-impact leadership role within a large-scale wealth management platform environment. This contract role will see you leading an established UX design team while shaping the next phase of design maturity across a complex, advisor-facing digital ecosystem.
This role is ideal for someone who thrives in design leadership, enjoys working closely with product and engineering teams, and brings deep experience designing B2B platforms within regulated financial services environments.
The Opportunity
As the Digital Design Lead, you’ll take ownership of the UX/UI vision across a market-leading digital platform used daily by financial advisers. You’ll lead a team of designers, set clear design direction, and embed strong design systems and ways of working across the product lifecycle.
While this role is strategic and people-focused, you’ll remain close enough to the work to provide guidance, review outputs, and ensure high-quality, consistent design outcomes. You’ll also play a key role in evolving design practices, including the rollout of a new design system and the responsible adoption of AI-enabled design and delivery tools.
What You’ll Be Doing
Design Leadership & Team Enablement
Lead, coach and develop a team of UX designers, building capability, confidence and consistency
Set clear expectations, provide design direction, and review work to ensure quality outcomes
Foster strong collaboration between design, product and engineering teams
Embed user-centred design thinking into day-to-day delivery
Design Systems & Governance
Lead the establishment and governance of a Material Design–based design system
Ensure design standards are embedded into in-house product development workflows
Drive consistency across complex digital experiences while balancing business and user needs
Educate stakeholders on design principles, standards and best practice
End-to-End Design Delivery
Own design outcomes from discovery through to implementation
Partner closely with in-house product managers and engineers to ensure designs are feasible and delivered as intended
Improve handover processes and reduce friction between design and development
Stakeholder Engagement & Influence
Act as a trusted design voice across the organisation
Influence senior stakeholders on UX and design decisions
Navigate competing priorities while maintaining momentum and quality
Support change management as new systems and ways of working are adopted
Customer & Advisor Experience
Champion customer-centred design for external, B2B users
Engage directly with financial advisers to understand real-world workflows and needs
Strengthen research and usability testing practices and translate insights into clear design direction
Future-Focused Design
Support the evolution of design and delivery through AI-enabled tools and workflows
Bring curiosity, ideas or hands-on exposure to AI-assisted design, research or development
What We’re Looking For
Proven experience leading and developing UX or digital design teams
Strong background designing B2B digital platforms, ideally advisor- or enterprise-facing
Experience working in-house alongside product managers and software engineers
Hands-on experience establishing, scaling and governing design systems
Strong understanding of end-to-end digital product delivery
Ability to influence without authority in complex, regulated environments
A collaborative, pragmatic leadership style with a contractor mindset
Industry experience in wealth management, financial advice, fintech or similar B2B domains is highly regarded.
Why This Role?
High-impact leadership role with real autonomy
Opportunity to shape design maturity, systems and ways of working
Exposure to major digital platform transformation initiatives
Strong partnership with experienced product and technology leaders
Direct engagement with real users in the financial advice community
If you're excited by this opportunity, please click APPLY to submit your application. For a confidential discussion, please reach out to Agnes at jbarker@parityconsulting.com.au.
Whether you are a sports fanatic, shark diver or part-time antique collector, we celebrate your uniqueness. Parity Consulting works with clients who embrace diverse and inclusive environments and empower their teams to bring their authentic whole self to work. We encourage people with different beliefs, abilities, backgrounds and life experiences to contact us. At Parity, we believe in people, not just data. Every application is reviewed by a real person, ensuring your experience and individuality are genuinely valued throughout the recruitment process.....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary.
Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training.
All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team. Working Hours :Monday– Friday.
0830– 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand.
We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Our client – International consultancy is looking for Senior SAP SD Lead Consultant to join their team on a permanent basis. The role is remote however, travel would be required, and you would need to be based in Germany.
Working with the client means contributing to high-impact projects in a global setting where your skills, expertise, and dedication will be recognised. You will play a key role in shaping strategic initiatives, leveraging SAP’s latest innovations.
Here, you 19;ll have the opportunity to make a tangible difference for leading organizations while advancing your career within a vibrant, supportive, and innovative environment.
Role and Responsibilties:
12+ years of experince in SAP
Drive SAP S/4HANA implementations across the full project lifecycle, focusing on areas such as Sales (SD)
Analyze business needs, identify relevant SAP features, and recommend best practices to optimize processes and deliver exceptional value.
Lead the planning, preparation, and execution of Fit-Gap and Fit-to-Standard workshops to align business requirements with SAP solutions.
Develop and tailor solution designs for identified gaps, ensuring improved business processes and efficient execution.
Act as a trusted advisor and sparring partner for clients, providing expert guidance on project strategies while managing overall project delivery.
Skills and Requirements:
A degree in Business Administration, Business Informatics, or a related field; alternatively, equivalent expertise gained through significant professional experience and continuous learning.
Proven experience in 3-5 full project lifecycles with a focus on SAP modules such as Sales and Distribution (SD)
Deep expertise in Sales & Distribution Execution and/or Customer Service, with the ability to design and implement solutions that drive business success.
Hands-on experience with SAP S/4HANA projects and/or relevant SAP certifications, demonstrating your familiarity with cutting-edge ERP solutions.
Strong communication and stakeholder management skills, enabling you to build trust and establish credibility with clients and team members alike.
Fluent English & min.B2-C1 German is required.
Must be based in Germany.
By joining the client, you’ll be at the forefront of delivering transformative solutions to global leaders, equipped with the tools, support, and opportunities needed to excel in your career.
If you or someone in your network matches this profile, For more information - please apply for this job or send your CV directly and I will call you back to provide you with more details.
Cavendish (Recruitment) Professionals Ltd are proud to be an equal opportunity employer and we believe that inclusivity begins with the candidate experience. All qualified applicants will receive consideration for employment regardless of, gender, race, age, sexual orientation, religion, or belief.....Read more...
We are looking for a Health, Safety, Environment and Technology (SHET) Level 3 Apprentice to join our team.
Working from the NE Office (which is based within Organon in Cramlington) this role is ideal for someone starting their career who wants to learn about health and safety in construction and manufacturing.
You will be supported and mentored by experienced Health & Safety professionals. Over time, you will develop into a Health & Safety Technical Administrator, with the long-term opportunity to progress to a Site Health & Safety Advisor.
With training and support, you will eventually be able to:
Record and follow up Safety Observation Reports (SORs)
Help manage project health and safety statistics
Complete monthly safety reports and KPI scorecards
Help prepare and issue a monthly Health & Safety newsletter
Attend weekly contractor safety meetings and take minutes
Record and organise safety documents
Manage contractor training records
Support the Approved Contractor database
Help run site inductions
Check contractor qualifications (e.g. CSCS, PASMA)
Support Health & Safety Advisors on site
Attend site inspections and meetings
Assist with accident and near-miss investigations
Keep your own training and CPD records up to date
What We Are Looking For:
An interest in health and safety
Willingness to learn and develop
Good organisation and communication skillsAbility to work well in a small team
Basic IT skills
A positive and responsible attitude
No previous experience is required - full training will be provided
Training:
Candidates will work towards a level Safety, health and environmental qualification
All candidates will be required to do an End Point Assessment
Training Outcome:
Full time employment upon completion of the apprenticeship
Employer Description:BAILEYGOMM is a specialist Design Consultancy within the Built Environment and is experienced in engineering and infrastructure projects, from single building refurbishments, to full-scale facility development and Master Plan implementation. The company works in all sectors, which provides great cross-fertilisation of ideas between different work genres. Our resources incorporate a full Mechanical, Electrical and Public Health design team enabling us to provide comprehensive support for any project. We are very aware of the financial constraints that impact on all our customers and pride ourselves in finding cost-effective solutions. We are a company with a flexible approach, enabling us to find a solution that works for our clients.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
OPTICAL ASSISTANT JOB STOCKPORT
Full Time Optical Assistant Independent Opticians, Stockport, Greater Manchester
A modern independent Opticians in Marple, Stockport is looking for a full time Optical Assistant to join its small, friendly team.
The practice has a strong reputation in the local community for thorough eye care, using the latest diagnostic technology including OCT, as well as offering contact lenses, myopia management for children and hearing care. Patients choose them for the time they take, the continuity of care and the personal service they receive.
The Practice
Fully private Independent, traditional Opticians with a modern, beautiful practice
Community based, with a loyal patient base and many long-standing families
Small, close-knit team of 3–4 people and very low staff turnover
Comprehensive clinical services, including advanced eye examinations with OCT and contact lens care
Myopia management for children and dedicated kids eye care
Hearing care available on-site
Wide choice of frames and sunglasses to suit all budgets, including brands such as Ted Baker, Stepper and Silhouette
Optical Assistant – Key Responsibilities
Meeting and greeting patients, creating a warm and welcoming first impression
Booking and managing appointments
Dispensing single vision, bifocal and varifocal lenses
Supporting patients with frame styling and selection
Taking accurate measurements and fitting frames
Adjustments, repairs and general aftercare
Helping with social media content and promoting the practice locally
Maintaining high standards of clinical support and customer service
Working Pattern & Salary
Full time, 4.5 days per week including Saturday morning
35 hours per week
Practice opening hours:
Tuesday to Friday 8.45am to 5.30pm
Saturday 8.45am to 1.00pm
Salary range £23,000 to £24,000 for 35 hours depending on experience
Monthy bonus scheme
Optical Assistant – Requirements
Previous experience working as an Optical Assistant / Optical Advisor / Dispensing Assistant in an Opticians is highly desirable
Confident dispensing skills and comfortable making frame and lens recommendations
Warm, personable and patient focused
A genuine team player who enjoys working in a small, supportive team
Calm, professional and confident when speaking with patients of all ages
Proud to deliver the level of care expected from a high quality independent practice
Keen to learn, develop and take on more responsibility over time
This would suit an Optical Assistant who enjoys working in a relaxed, personal setting where you can really get to know your patients.
How To Apply
To avoid missing out on this Optical Assistant job in Stockport, please send your CV to Rebecca Wood using the Apply link as soon as possible.Send us a message on Whatsapp!....Read more...
Recruitment – supporting the Head of HR and Recruiting Managers in the recruitment process, setting up interviews, ensuring all the correct documents are in place, advertising job vacancies and screening CV’s
On-boarding – manage the process for preparing offers of employment for successful candidates and carrying out pre-employment screening (eligibility to work in the UK, DBS checks, references etc). Carry out the HR induction process for new members of the team, supporting managers with their onboarding responsibilities and ensuring staff are set up and trained on MyHRToolkit/iHasco and any other relevant systems.
HR Policy – supporting with the maintenance of HR policies and procedures to ensure effective, fair and consistent management of employees throughout the Company. Assisting the HR manager in educating employees and managers about the HR policies and procedures. Ensure policies are legally compliant whilst maintaining a ‘light-touch’ approach so they are fit for purpose for each organisation
Employee Relations– Manage investigations, disciplinary and grievance matters, preparing invitations, taking minutes and drafting document packs, maintaining the strictest of confidence and standards and providing appropriate advice, guidance and support to managers on the processes and possible outcomes. Highlighting any risks
HR Processes – keeping the HR processes up to date on the MyHRToolkit and ensuring compliance with them. Identifying process improvements and making recommendations through the change management process. Supporting with the internal and external audits.
HR Support – communicating effectively with all people across the business, both written and verbally, ensuring tact and diplomacy are demonstrated. Keeping up to date with employment legislation and policy changes to advise accordingly
Employee Data – effectively managing the personal electronic files of all employees on MyHRToolkit, ensuring all employee data is accurate and up to date, including right to work checks and up-to-date emergency contact details; Producing regular KPI reports for Management and Board on matters such as sickness absence, turnover, L&D, Equality Monitoring
Payroll – Effectively and compliantly manage the monthly payroll submission – including collating the monthly variation reports, starters and leavers and sickness absence data to ensure staff are paid correctly - working in partnership with the payroll team to ensure maintain effective working relationships
Training:
Waltham Forest College - 707 Forest Road, Walthamstow, London, E17 4JB
1 day a week
On-site training
Training Outcome:HR Advisor/HR Support. Employer Description:Serving homeowners, landlords, local authorities and businesses across Waltham Forest and beyond, we offer a range of reliable, flexible and affordable property maintenance, gardening and specialist environmental services. All our Operatives are experts in their fields and required to have a satisfactory Disclosure of Baring Service (DBS) clearance assuring all our customers are in safe hands.
Our mission is simple: to make everyday property care easier, safer and more sustainable for everyone.
From quick repairs and seasonal garden work to complex renovations or pest control, we handle every task with professionalism, attention to detail and respect for your space.
We’re proud to be part of the local community, helping keep homes and shared spaces clean, green, and well maintained.Working Hours :Monday to Friday between 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
