Customer Advisor Jobs Found 81 Jobs, Page 4 of 4 Pages Sort by:
Technical Sales Advisor - Heating Products
Technical Sales Advisor - Heating ProductsSalary £25,000 to £34,000 basic + benefits (depending on experience)Home Based – must live in Yorkshire (for occasional meetings and training)Monday to Friday, between the hours of 9:00am to 5:30pmAbout the CompanyOur client is a small, friendly, home-based team with global ambition, based in Huddersfield. They are recognised as a market-leading supplier of saunas, steam rooms, and a wide range of wellness and heating-related products for both domestic and commercial use.Following a period of strong growth, their aim is to become a leading online supplier within the health, wellness and leisure sector.The RoleThis role would suit someone with a background in heating, plumbing, renewables or technical product sales support (for example a heating engineer, or someone who has supported customers with technical products).This is a product-focused role, supporting customers purchasing physical heating and wellness products – not IT or software support.You will be advising customers on product suitability, specifications and basic setup, as well as supporting the sales process from enquiry through to order completion.Key Responsibilities Managing incoming customer enquiries via phone and emailAdvising customers on product suitability, specifications and basic setupPromoting and selling the company’s range of heating and wellness productsIdentifying the right products for customer needs and upselling where appropriateProcessing customer orders accuratelyMaintaining CRM systems and managing sales pipelinesSupporting general sales administrationAssisting with improving and optimising product ranges onlineAdding and maintaining products on the website (Magento), including descriptions, images and pricingLiaising with warehouses and shipping providers to manage deliveries, including international shipmentsChecking supplier invoices and identifying discrepanciesManaging stock levels and placing orders with manufacturersMonitoring competitor pricing and market trendsSupporting website content including blogs and product information About You Experience in a technical sales support, internal sales or product advisory roleBackground in heating, plumbing, renewables or similar technical products (preferred)Experience supporting customers purchasing physical products rather than servicesConfident advising on product specifications and suitabilityStrong customer service and communication skillsOrganised, proactive and able to work independentlyComfortable working in a home-based environmentHigh attention to detail and strong administrative skillsGood level of numeracy and written EnglishConfident using Microsoft Outlook and ExcelExperience with CRM/ERP systemsExperience managing website content (Magento or similar platforms desirable) Additional Requirements Dedicated home office space with reliable broadband and minimal background noisePrevious experience working from home is advantageousA stable work history, with the majority of roles lasting 2+ years Screening QuestionsPlease ensure your CV demonstrates: Longevity in previous roles (typically 2+ years)Experience working from homeUse of CRM systems and managing sales pipelinesExperience adding products to websites and managing product listingsUnderstanding of pricing and marginsExperience optimising product ranges onlineExposure to online marketplaces (e.g. eBay, Amazon, Linnworks)Proficiency in Microsoft Outlook and Excel Additional InformationDue to the financial nature of the role, references and background checks will be required in line with GDPR and insurance requirements.This role has previously been advertised. Please do not reapply if you have already been considered. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
Assistant Manager
Assistant Manager – Technical Services Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career. You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket. What’s in It for You Competitive salary Excellent benefits package including enhanced pension, private medical and 25 days holiday Excellent training and development opportunities Hybrid working (3 days in the office) with occasional UK travel A genuine step‑up role for someone looking to broaden their technical responsibilities Location Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth What We’re Looking For Automotive technical qualification or relevant engineering degree Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level Experience with product application data, cataloguing or range management Familiarity with ignition and electronic systems Strong analytical skills with the ability to interpret data and identify trends Excellent attention to detail and a structured, organised approach Ability to coordinate workload and support a small technical team Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams Understanding of warranty processes and quality control procedures Comfortable attending exhibitions, seminars and customer events when required What You’ll Be Doing Support the coordination and day‑to‑day guidance of the Technical Services team Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems Assist with the creation of technical content, bulletins and product information for new ranges Monitor range coverage and ensure catalogues and technical data remain up to date Track technical enquiries, analyse call log trends and recommend corrective actions Support the processing of warranty and damaged product returns Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering Attend exhibitions, seminars, PR events and customer activities as required Build strong relationships with internal teams, external customers and third‑party data partners About the Company A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations. Register Your Interest To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621. Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you. Please note we are unable to offer sponsorship for this role. ....Read more...
Assistant Manager
Assistant Manager – Technical Services Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career. You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket. What’s in It for You Competitive salary Excellent benefits package including enhanced pension, private medical and 25 days holiday Excellent training and development opportunities Hybrid working (3 days in the office) with occasional UK travel A genuine step‑up role for someone looking to broaden their technical responsibilities Location Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth What We’re Looking For Automotive technical qualification or relevant engineering degree Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level Experience with product application data, cataloguing or range management Familiarity with ignition and electronic systems Strong analytical skills with the ability to interpret data and identify trends Excellent attention to detail and a structured, organised approach Ability to coordinate workload and support a small technical team Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams Understanding of warranty processes and quality control procedures Comfortable attending exhibitions, seminars and customer events when required What You’ll Be Doing Support the coordination and day‑to‑day guidance of the Technical Services team Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems Assist with the creation of technical content, bulletins and product information for new ranges Monitor range coverage and ensure catalogues and technical data remain up to date Track technical enquiries, analyse call log trends and recommend corrective actions Support the processing of warranty and damaged product returns Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering Attend exhibitions, seminars, PR events and customer activities as required Build strong relationships with internal teams, external customers and third‑party data partners About the Company A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations. Register Your Interest To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621. Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you. Please note we are unable to offer sponsorship for this role. ....Read more...
Assistant Manager
Assistant Manager – Technical Services Ideal backgrounds: Technical Support Team Leader, Product Data Specialist, Catalogue Manager, Senior Technical Advisor, Technical Support Lead A fantastic opportunity for a senior technical specialist to step into a broader role supporting the coordination of a small technical team within a respected aftermarket brand. This position blends hands‑on technical expertise with product data accuracy, range management, and cross‑functional collaboration - perfect for someone ready to take the next step in their technical career. You’ll play a key role in maintaining high‑quality product information, supporting technical enquiries, and ensuring accurate application data across UK and EMEA systems. Working closely with Sales, Marketing, Supply Chain and wider technical colleagues, you’ll help deliver a reliable, well‑supported product offering to the aftermarket. What’s in It for You Competitive salary Excellent benefits package including enhanced pension, private medical and 25 days holiday Excellent training and development opportunities Hybrid working (3 days in the office) with occasional UK travel A genuine step‑up role for someone looking to broaden their technical responsibilities Location Commutable locations include St Albans, Watford, Luton, Milton Keynes, Aylesbury, High Wycombe, Stevenage, Hitchin, Harpenden, Hatfield, Welwyn Garden City, Leighton Buzzard, Amersham, Rickmansworth What We’re Looking For Automotive technical qualification or relevant engineering degree Proven automotive aftermarket experience at technician, workshop, technical support or parts supplier level Experience with product application data, cataloguing or range management Familiarity with ignition and electronic systems Strong analytical skills with the ability to interpret data and identify trends Excellent attention to detail and a structured, organised approach Ability to coordinate workload and support a small technical team Confident communicator able to collaborate across Sales, Marketing, Supply Chain and EMEA teams Understanding of warranty processes and quality control procedures Comfortable attending exhibitions, seminars and customer events when required What You’ll Be Doing Support the coordination and day‑to‑day guidance of the Technical Services team Maintain and improve product application databases, ensuring accuracy across UK and EMEA systems Assist with the creation of technical content, bulletins and product information for new ranges Monitor range coverage and ensure catalogues and technical data remain up to date Track technical enquiries, analyse call log trends and recommend corrective actions Support the processing of warranty and damaged product returns Work collaboratively with Sales, Marketing, Supply Chain and Technical teams to deliver a complete product and service offering Attend exhibitions, seminars, PR events and customer activities as required Build strong relationships with internal teams, external customers and third‑party data partners About the Company A well‑established and respected name in the automotive aftermarket, known for technical excellence, product quality and a collaborative culture. You’ll join a team that values accuracy, continuous improvement and strong technical foundations. Register Your Interest To register your interest in this Assistant Manager – Technical Services position, please send your CV to Kayleigh Bradley at Glen Callum Associates Ltd, or call Kayleigh for a confidential introductory chat on 07908 893621. Job Reference: 4354KB – Assistant Manager – Technical Services – Automotive Aftermarket Glen Callum Associates specialises in automotive recruitment, connecting exceptional talent with leading organisations across the aftermarket and aligned sectors. We welcome applications from all qualified candidates and are committed to fostering diverse and inclusive workplaces. If you require adjustments during the recruitment process, we’re here to support you. Please note we are unable to offer sponsorship for this role. ....Read more...
Reception and Administration Apprentice (Salary £16,000)
Reception Responsibilities: Greeting clients and visitors face-to-face and providing support, ensuring legal advisors are advised as soon as possible to ensure that clients aren’t left waiting in reception for [a long time/longer than 5 minutes]. Book clients in so that we have a record of who has arrived at our offices and who they are meeting. Answer all telephone calls quickly (ideally within 3 ring cycles) and courteously, directing calls to their destination without delay, ensuring that our clients and visitors always have a positive experience and perception of our firm. Ensuring that accurate and detailed messages are always taken and emailed to the appropriate person in a timely manner. When answering the telephone, please ensure that the caller’s name, telephone number(s), company name (if appropriate) and email address are taken and sent to the legal advisor. Manage the firm’s enquiries email inbox, ensuring that all enquiries are dealt with in a timely manner and passed to the appropriate person as soon as possible and in line with our service commitments. These messages may be new enquiries to the firm or existing clients and contacts; it’s really important that these are dealt with as soon as possible. Maintaining all meeting rooms and the general reception area, ensuring that all items are replenished and refreshments are always available. This also means that meeting rooms and the reception area must be kept clean and tidy at all times. Meeting rooms must be presentable for the start of each and every meeting and also clean at the end of each day, so they are always ready for the following morning. This will also include cleaning the coffee machines and washing up crockery and cutlery as and when this is required. To observe, record and monitor visitors/deliveries to the office, alerting your manager of any concerns. To maintain high security standards by monitoring visitors, site engineers, deliveries, etc., and securing the offices on leaving the premises each day. To carry out general postal duties as and when this is required, such as opening and preparing incoming and outgoing mail, and organising courier deliveries. To maintain motor vehicle records in respect of all employee vehicles in order to contact individuals if there are any parking issues. Ensuring that all accidents are accurately recorded in the “Accident Book” and informing the Facilities Manager of any accidents that have occurred during the working day. You will also be required to assist the Northampton office with front-of-house responsibilities as and when this is required by your manager Administration Responsibilities: Effectively photocopying and scanning documents as and when required. Effectively file documents electronically in a timely manner. Liaise with colleagues and clients, when appropriate, providing clear and helpful communication. Provide all relevant information to all teams efficiently and effectively. Demonstrate proficiency with Microsoft Office applications and other relevant software. Assist with managing post requirements to include scanning all posts to relevant electronic files. Assist with ad hoc accounting and billing tasks, ensuring accuracy and timely processing. Prepare documents as requested, ensuring accuracy in line with the firm’s standardisation policy. Ensure all records are meticulously maintained and up to date. Assist with managing telephone calls professionally and directing enquiries as appropriate. Training:Business Administration Level 3 apprenticeship standard.Training Outcome:Future progression to an administration role.Employer Description:Joining EMW you will be surrounded by likeminded people, who are passionate about providing great service to our clients. You will have a great opportunity to make a valuable contribution, take ownership of your work, and be exposed to a wide variety of legal matters and expertise. As part of our team, we believe you will be part of something special. We are striving to create a working environment where everyone reaches their full potential, where our teams are flexible, friendly, and inclusive with a clear focus on growth and success.Working Hours :Monday to Friday, from 9:00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working ....Read more...
Apprentice Vehicle Technician
Assisting with routine vehicle servicing, maintenance, and repairs Learning to diagnose mechanical and electrical faults Supporting restoration and rebuild projects on Land Rover vehicles Using workshop tools and equipment safely and correctly Carrying out basic tasks such as oil changes, brake checks, and tyre work Keeping the workshop clean, organised, and safe Following instructions from experienced engineers and supervisors Recording work completed and maintaining service records Learning and applying health and safety procedures at all times Developing technical skills through hands-on experience and training Training:Delivery model: Work-based training with your employer Day release during term time (approximately 1 day a week for 18 months) Regular meetings with your training coordinator to monitor progress and well-being Approximately 12 on-site assessment visits per year Level 1 Functional Skills in Maths and English (7 days at college for each, if required) Apprentices will need to complete a minimum of 605 hours of off-the-job training during their apprenticeship Qualifications included: Level 1 Functional Skills in English and Maths (if required) Level 2 Autocare Technician Apprenticeship End Point Assessment: Knowledge assessment Practical observation Professional discussion Training Outcome:Career prospects at MiD Engineering are strong for an apprentice, especially if you’re interested in the automotive and engineering industry. While it’s a smaller, specialist business, that actually works in your favour in several ways: Progression within the company Because MiD Engineering is a specialist Land Rover workshop, apprentices can develop deep, niche expertise. Over time, you could progress from: * Apprentice → Junior Technician * Technician → Senior/Master Technician With experience, you may also take on more responsibility such as diagnostics, complex repairs, or even supervising newer apprentices. Specialist skill development MiD Engineering focuses almost entirely on Land Rover vehicles, meaning you build **highly specialised skills**. This is valuable because: * The business works on everything from classic models to modern vehicles ([MID 2025][1]) * You gain experience in diagnostics, repairs, and advanced systems * Specialist knowledge makes you more employable across the industry Wider career opportunities The skills you gain can open doors beyond MiD Engineering. For example: * Working at larger dealerships or networks linked to Jaguar Land Rover Moving into roles like vehicle technician, diagnostic specialist, or service advisor Progressing into higher-level apprenticeships or an engineering role Large automotive apprenticeship pathways are designed to develop long-term careers, combining hands-on work with structured training and progression routes ([jaguarlandroverretailerapprenticeships.co.uk][2]). Long-term career growth With experience, you could eventually: Earn higher salaries as a qualified technician Move into workshop management or specialist roles Starting at MiD Engineering gives you: Real, hands-on experience Specialist expertise in a respected brand A clear pathway into a long-term engineering career It’s a strong foundation, especially if you want a practical, skill-based career in the automotive industry.Employer Description:An apprenticeship at MiD Engineering, working with the iconic Land Rover brand, offers a unique and rewarding start to a career in Motor engineering. MiD Engineering provides exposure to high-quality workmanship and specialist knowledge, particularly in the maintenance, restoration, and performance of Land Rover vehicles. This means apprentices are not just learning basic mechanics, but are building expertise on globally recognised vehicles known for their durability and engineering complexity. Working on such respected machines can be both motivating and professionally beneficial, giving apprentices a strong foundation for future career opportunities. Another major advantage is the chance to learn directly from experienced engineers. At MiD Engineering, apprentices work alongside skilled professionals who can pass on years of industry knowledge, tips, and best practices. This mentorship helps accelerate learning and builds confidence, allowing apprentices to progress more quickly than they might in a classroom-only setting. In addition, apprentices earn while they learn, gaining financial independence without the burden of student debt. This practical route into engineering is ideal for individuals who prefer a more active, hands-on approach to education. Over time, apprentices can develop not only technical ability but also important workplace skills such as teamwork, communication, and problem-solving. Finally, being based in Wantage offers a supportive local working environment while still being connected to the wider automotive and engineering industry. Completing an apprenticeship at MiD Engineering demonstrates commitment, skill, and real-world experience—qualities that are highly valued by employers. Overall, an apprenticeship at MiD Engineering working with Land Rover vehicles is an excellent opportunity to build a strong, practical, and respected career in Motor engineering.Working Hours :Monday to Friday 8am to 4.30pm.Skills: Communication skills,Attention to detail,Customer care skills,Team working ....Read more...