Ensure KPIs are met, including response times and client satisfaction
Respond to initial enquiries within 1 hour off-peak and 3 hours during peak periods
Record all client interactions in the CRM system
Improve communication between customer service and warehouse teams
Monitor inbound logs and inform clients of penalties or quarantined items
Work with warehouse and finance teams to enhance service delivery
Ensure clients follow CRM processes and seek improvements
Manage and resolve miscellaneous client enquiries
Update process documentation for changes in client packing procedures
Direct clients to submit tickets via the CRM portal
Use Trello to manage client work orders
Maintain and update the Investigation Log, investigate errors, and complete support-related reports
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Study release on a Tuesday at CWCT 9.30am - 4.30pm
Training Outcome:
Completion of the Apprenticeship could lead to a permanent position within the business
Employer Description:Tu Pack is a third-party logistics provider for retail and homeware brands. We offer storage, order fulfilment, warehouse management, distribution, and inventory services. Our mission sets us apart, ensuring clients maintain their brand identity while prioritising sustainability, service quality, and cost efficiency.
Our Values:
We aim to redefine fulfilment by being a transparent and reliable partner from order to delivery. Our core values are:
● Compassion – A considerate approach to customers and the environment.
● Entrepreneurialism – Thinking like our clients to remain flexible, determined, and solution-focused.
● Professionalism – Providing reliability and dedication to instil client confidence.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Attention to detail,Customer care skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
Supporting Service & Supplier Managers (relationship owners) by maintaining the data quality in the procurement system.
Filling administrative gaps in supplier management.
Acting as a point of contact for day-to-day procurement and procurement system queries, ensuring engagement remains high.
Review portal reports to identify gaps, escalate as appropriate and/or complete various fields.
Advise key internal and external stakeholders on the procurement policies and procedures within the organisation.
In line with procurement policies, ensure that procurement documents are filed, records maintained, and actions are recorded to enable the team to comply with internal and external audit requirements.
Training:
One day for college per week. hybrid and office working. (office working once a week)
Training Outcome:
They will have the skills to complete Procurement tasks in the workplace
Employer Description:Which? is the UK's consumer champion, here to make life simpler, fairer and safer for everyone. As an organisation we're not for profit and all for making consumers more powerful.
We impact in key areas such as consumer rights, scams, data protection and unfair pricing. Our investigations go deep and our expert advice is completely impartial. Same goes for our product reviews – our rigorous tests and expert recommendations help consumers to make better decisions. Come and champion consumers with us – it's important work. As people we're brave, caring, rigorous and insightful in the way we connect with each other to make change happen.Working Hours :Monday - Friday, 9.00am - 5.00pm.
One day a week with the training provider remotely and one day a week in the London office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Work within our device management team to support the build and implementation of user devices to enable secure access to and operation of applications needed across the business
Work collaboratively with different areas across the EDS team for short periods to gain an understanding of the service and to support your apprenticeship study
Ensure you meet the objectives of the role agreed and deliver work within agreed timescales to be able to demonstrate learning and acumen for technology
Ensure delivery of requirements agreed in your personal development plan and your apprenticeship standard
Take responsibility for agreeing a personal development plan
Specific individual and shared targets and objectives are defined annually within the performance management framework
Training:
IT Solutions Technician Level 3 Apprenticeship Standard
Training Outcome:
The role will require successful completion of the IT Solutions Technician Level 3 Apprenticeship and include an end of study assessment
This apprenticeship is recognised for entry onto the BCS, The Chartered Institute for IT, Register of IT Technicians confirming level 3 professional competence
Those completing the apprenticeship can apply for registration
Employer Description:At Essex County Council, we look after a large, diverse, complex region of the country. But our approach to creating a place where individuals, families and communities can thrive and prosper is simple.Working Hours :As a ‘Fixed base’ worker, there is an expectation that you will work 5 days each week from County Hall, Chelmsford.
Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Coordinating the Service Team
Scheduling engineers for services
Sending quotes to customers for work to be completed
Liaising with engineers, clients, sub-contractors and suppliers daily
Managing receipt of stock deliveries and packing up kit for engineers
Providing excellent levels of customer service and dealing with inbound calls
Dealing with customers over the phone and via email
Project coordination as the role develops
Ad hoc duties as required to support the team
These duties are not exhaustive, and other duties may be required from time to time. It is also anticipated that the duties will progress over time.
Driving licence and access to own vehicle would be preferred but is not essential for the right candidate who is looking to achieve this within an agreed timescale.
Probationary period applies. Will be required to attend monthly day release at Access Training.Training:Business Administrator Level 3 Apprenticeship.Training Outcome:There is an excellent opportunity to develop up to Service Manager within the company for the right candidate who is enthusiastic and willing to learn new skills.Employer Description:RayFire Services are a fire alarm service company based in North Shields. They offer maintenance, repair, design, installation and commissioning on all types of Fire Alarm and Emergency Lighting Systems from single zone conventional systems to multi-network analogue addressable systems. With their years of hands-on experience and qualifications within the fire safety industry, they can offer general advice and guidance to business owners and managers throughout the region.Working Hours :40-hours per week Monday - Friday 8:30am - 5.00pm with 30-minutes lunch.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
Assisting in routine maintenance and refit work
Painting, varnishing and finishing
Working with wood, GRP, steel and rubber
Assisting with slipping and unslipping of vessels
Collar maintenance
Assisting with the completion of annual work packages
A Shipwright Apprentice at UKD Mashfords will learn how to fit out and conduct boatbuilding repairs TO MOD and private vessels. You will learn how to complete complex internal and external GRP, Wood and steel repairs on a variety of craft.
You will learn traditional wooden boatbuilding skills. This will include how to remove and fit decks or decking systems, how to modify engine beds, fit bulkheads and floors. You will also develop skills in painting, varnishing and finishing.
We will support your development in boat handling, slipping, and unslipping vessels which will give you a rounded skill set to achieve your apprenticeship.Training:
Boatbuilder Level 3 Apprenticeship Standard
Apprentice will train both on site at City College Plymouth and in the workplace
Training Outcome:
Upon Successful completion of the apprenticeship, the individual will hold a full level 3 standard qualification
Potential of future employment for the right candidate
Employer Description:UK Docks Mashfords is located on the Cornish side of the Tamar Estuary in a natural cove at the extreme north-western tip of the Cremyll Peninsula. The yard has 6 slipways that can accommodate vessels up to 300 tonnes, with 6,000m2 of workshop, covered work area, storage and office space, 3 stone jetties and 7 deep water moorings.Working Hours :Monday - Friday. Shifts tbc.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
For this position we require a well presented, hardworking and dedicated person who is enthusiastic about developing their skills and knowledge and who can work in a team.
Core operative duties to support the delivery of high-quality workmanship covering all aspects of landscaping, groundworks and garden management.
Clearing, weeding, blowing, mowing, strimming, edging, tidying, mixing, digging, rotavating, planting, mulching, paving and other related tasks.
Following instruction from your team leader and/or garden designer.
Paying special attention to the working environment, keeping site tidy, supplies stored correctly and ensuring site is kept safe – no spills, obstacles, trip hazards etc.
Dealing promptly with issues arising and escalating them immediately to your team leader.
To comply with Health and Safety legislation.
Training Outcome:There will be the opportunity to work towards a permanent role within our team, either in Garden Maintenance or Landscaping. This may entail further learning and development such as RHS qualifications or City & Guilds following completion of apprentice course.Employer Description:Green Gardens is a Garden Maintenance and Landscaping business which has been established for 21 years. We have yards in Addlestone in Surrey and Midhurst in West Sussex.
We cover most areas in the South East of England and as well as regular garden maintenance for numerous clients, both private and commercial, working on small/medium gardens to large estates, we also undertake projects including garden construction and hard and soft landscaping.Working Hours :Lunch break length: 60 mins
Start Time: On site from 7.00am
Finish Time: 5.00pm (3.00pm in Winter)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Confidential with clients....Read more...
For this position we require a well-presented, hardworking and dedicated person who is enthusiastic about developing their skills and knowledge and who can work in a team.
Core operative duties are to support the delivery of high-quality workmanship covering all aspects of landscaping, groundworks and garden management.
Clearing, weeding, blowing, mowing, strimming, edging, tidying, mixing, digging, rotavating, planting, mulching, paving and other related tasks.
Follow instructions from your team leader and/or garden designer.
Paying special attention to the working environment, keeping the site tidy, supplies stored correctly and ensuring the site is kept safe – no spills, obstacles, trip hazards etc.
Dealing promptly with issues arising and escalating them immediately to your team leader.
To comply with Health and Safety legislation.
Training Outcome:There will be the opportunity to work towards a permanent role within our team, either in Garden Maintenance or Landscaping. This may entail further learning and development such as RHS qualifications or City & Guilds following completion of an apprentice course.Employer Description:Green Gardens is a Garden Maintenance and Landscaping business which has been established for 21 years. We have yards in Addlestone in Surrey and Midhurst in West Sussex.
We cover most areas in the South East of England and as well as regular garden maintenance for numerous clients, both private and commercial, working on small/medium gardens to large estates, we also undertake projects including garden construction and hard and soft landscaping.Working Hours :Lunch break length: 60 mins.
Start Time: On site from 7.00am.
Finish Time: 5.00pm (3.00pm in Winter).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Confidential with clients....Read more...
Knowing how to safely handle your ingredients according to national food hygiene standards
Being able to manage the portion size of foods and making sure it is presentable
Troubleshooting issues during a service and coordinating with service staff and other kitchen staff
Knowing how to respond to instructions, often under time pressure
Maintaining an up-to-date stock inventory and making sure the correct amount of food is in stock
Unpacking and storing stock
Daily cleaning (including pot wash)
Training:
You are required to come into the City Hub campus 1x Monday a month to join the other apprentices
You will be set work in this class to do over the month which will be marked and feedback given
You will have one to ones every 4-6 weeks via Teams/and set tasks with the employer on teams or face to faceReview
Meetings will take place with the assessor and the employer every 12 weeks, this is also either face to face or via teams
Training Outcome:
Opportunity to progress within the business through training, promotion and wage increases
Employer Description:The Cod’s Scallops is an award winning family owned fish and chip restaurant with 5 shops around the Midlands. We offer a wide range of fish and seafood, cooked in a variety of ways (not just battered!) The shop will have a take-away counter, as well as a licensed 40-cover restaurant.Working Hours :Monday- Friday: 9am -5pm
½ lunch
(With some flex for say at 8.30 start until 4. 37 hours per week in total)Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Work:
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
The candidate can expect to undertake the following in day-to-day life at FGP:
Assisting the GIS team, surveyors and directors in the day to day running of the business
Attending progress meetings with clients and contractors on-site surveying
Inspect proposed routes for cables and pipelines
Undertake land searches for solar farms and battery storage sites
Training:Geospatial Mapping and Science Specialist (degree) Level 6.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:FGP can support your APC to achieve MRICS on the Geomatics Surveyor Route.
Once qualified the candidate would take on the management of projects they had worked on, tender for their own work, and progress through seniority levels within the company.Employer Description:A firm of rural chartered surveyors that specialise in the energy and infrastructure sector.
We specialise in progressing renewable developments from site finding and guiding the client through to signing of an Option for Lease.
At FGP we act for the developer rather than the landowner.Working Hours :Monday - Friday, 8.30am - 5.30pm working flexibly including time required for study.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience,Timekeeping,Adaptability,Confident,Hard Working,Goal Focused,Interested in Renewable Energy,Cheerful....Read more...
Following appropriate policies, procedures and systems ensures the educational, social, physical, emotional, health and welfare needs of the children are always met
To become involved in children’s activities to stimulate and extend their learning
To demonstrate sensitivity toward children and families within the facility
Assisting in the admission and induction of new children
Assisting in the maintenance of all necessary records to meet internal, E.Y.D.C.P and Ofsted requirements
To take an active role in the promotion of excellent health and safety practices
To respond effectively to any health and safety issues that may arise and report any necessary matters
To participate in training and meetings as requested by the management team
Performing any other duties commensurate with the general nature of the position requested by the management team
Training:
Early Years Practitioner Level 2 Apprenticeship Standard
Training Outcome:
For the successful candidate, there is the opportunity of ongoing employment and progression onto the Early Years Educator Level 3
Employer Description:Triumphant Kids Nursery is situated within the diverse area of Middleton, Less than 5 minutes from Middleton town centre. We provide high-quality child care to children aged 0-11 years old. We are a friendly setting with a homely feel. Our children are nurtured in a way that helps them learn and grow so they can reach their full potential through their learning journeyWorking Hours :Monday - Friday - Shifts TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The programme builds the specialist knowledge and skills needed to influence the customer experience and their satisfaction with your organisation
Learners will develop important customer service skills and behaviours alongside product/service knowledge, enabling them to effectively handle a range of customer interactions, whether face-to-face, on the phone, by post, email or text, or through social media
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
Upon successful completion of the apprenticeship, apprentices have the opportunity to continue their careers with our company. They can transition into permanent roles, applying the skills and knowledge gained during their training
As they grow within the organisation, they will have access to continuous learning, career development opportunities, and the chance to take on increasing responsibilities in their chosen field
Employer Description:Chain Logistics Services is a team of dedicated professionals having distinct experience in Maritime, supply chain and logistics industries. It has been our constant endeavour to provide first class, highly competitive services to our clients.
By monitoring and responding to our client’s needs, Chain Logistics Services is constantly developing the scope of its expertise which has made us a fast growing logistics service provider. Our comprehensive range of services and solutions, cover every single need of Importers & Exporters. Chain Logistics Services develops customised logistics solutions to meet the priorities of each client, with a responsible, ethical approach.
Chain Logistics Services is a stable, independent and fast growing freight forwarder. Our excellent customer service, In-House expertise and our global logistics network has placed us at forefront of our industry.Working Hours :Monday - Friday, 9.00am - 5.00pm (Office based)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
• Engage with appropriate clients and develop good working relationships.• Coordinate Project documentation ensuring it is kept up to date and relevant.• Processing of orders and project related documents.• To be a key point of contact for the customer throughout the whole Project process.• To be able to plan effectively and review forecast effectively.• To undertake procurement requirements and ensure there are no key blockers for Project progressing.• To ensure all project H&S certification is correct pre and post installation.• Ability to work across all Legrand Care brands and assist in ensuring Projects are as efficient and profitable as possible. • Ability to assist and work with wider team to ensure department is up to standard and improvements implemented.Training:Working towards Level 3 Business Administrator apprenticeship standard.Training Outcome:Once Qualified the Candidate can progress into a trainingProject Administrator.Employer Description:Legrand care is born from the integration of the brands that make
up the Assisted Living and Healthcare (AL&HC) business unit of
Legrand: Intervox, Neat, Tynetec, Jontek and Aid Call. With more
than 40 years of knowledge and experience, the brands are brought together with shared values under a common strategic
vision. At Legrand Care we continually innovate, design and
create digital products and connected care services for all health
and social care environments.Working Hours :Monday – Friday, 09:00 to 17:00
30 Minutes unpaid lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Non judgemental,Patience....Read more...
As a Beauty Therapy Level 3 Apprentice, your typical day involves honing advanced beauty techniques while providing top-notch customer service.
You'll:
Conduct thorough client consultations to determine their beauty needs and preferences
Perform a range of advanced beauty treatments such as facials, body massages, aromatherapy, and electrolysisProvide expert advice on skincare, makeup application, and other beauty-related concerns
Maintain a clean and hygienic salon environment, ensuring equipment sterilization and adherence to safety protocols
Assist with administrative tasks including booking appointments, managing inventory, and processing payments
Participate in ongoing training and development to enhance your skills and stay updated on industry trends
Build and maintain positive relationships with clients, ensuring a personalized and memorable experience
Collaborate with senior beauty therapists to deliver exceptional service and contribute to the salon's success
Your day as an apprentice will be dynamic and rewarding, offering opportunities to refine your skills and make a lasting impact on clients' well-being and confidence. Training:
Training will be based at Heart of England Training Birmingham Academy on day release, weekly
Training Outcome:
Permanent job opportunity for the right apprentice
To run a column of client’s full time
Employer Description:Beauty Salon in Edgbaston.Working Hours :Tuesday to Saturday. Exact hours to be discussed at interview stage.
You will be expected to attend Heart of England Training one day per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Duties will include, but will not be limited to:
Assisting in the preparation and serving of dishes
Pot washing
Preparing and cooking dishes using fresh produce
Stock rotation
Assisting in the storage of stock
Presenting and serving desserts and starters
Contributing to keeping the kitchen clean and tidy
Cleaning down at the end of the shift
Working as a team player
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Production Chef Level 2.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominantly work-based programme with College attendance required once a month.
All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:
We offer the next level of apprenticeship for further personal development, along with opportunities to join our team and lead a shift upon successful completion of the program.
Employer Description:Located in the heart of Bottesford, near Grantham.
The Rutland Arms has its own team of skilled chefs. We take classic pub fare and add our own twist and prepare fresh food daily.
We use locally sourced ingredients, cooked to perfection and aiming to meet all culinary needs including vegetarian and vegan.
We cater to functions and regularly hold events at the village centre pub and restaurant for both local and out-of-area customers.Working Hours :Five days a week on a rota basis, including weekends, lunchtimes, and evenings.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Identify and generate new business opportunities for commercial relocations
Build and maintain a robust pipeline of potential clients through outreach, networking, and referrals
Prepare proposals, quotations, and tender responses for prospective clients
Support senior account managers in managing key client relationships
Coordinate with clients to understand their needs and provide exceptional customer service
Occasionally assist internal teams and external contractors to ensure seamless execution of relocation projects
Develop a deep understanding of the commercial relocation industry and effective sales strategies
Occasional travel required across sites within London and the South East of England
Training:
Training will take place at our location in Silvertown, London.
You will be supported by your Line Manager as well as centralised Business Support function at Restore.
In conjunction with our training provider, you will receive comprehensive development in all aspects of Sales at Restore Harrow Green.
Training Outcome:
Permanent role, turning in to a business development manager
Employer Description:At Restore Harrow Green we specialise in logistics, project management and problem solving for moving commercial spaces, with a particular focus on businesses, heritage and life sciences.
We ensure that no matter the scale or complexity level of your relocation we can make the process quick, easy and as seamless as possible.
We pride ourselves in creating long-standing partnerships with our customers in London and surrounding areas, who we've supported as they've grown and changed, allowing us to offer unparalleled service whenever they need it.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Sales skills....Read more...
Using a variety of online tools and technology, including Word,
Excel and PowerPoint
Developing job and personal specifications, preparing job advertisements
Shortlist candidates on the telephone initially to determine suitability
Completing competency tests and assisting new starters with registration documentation and arranging induction and training
Liaising with different departments, including payroll, to ensure payroll accuracy
Using recruitment tools to source candidates and fill vacancies
Conducting business development calls to attract new business from clients
Maintaining a customer-focussed attitude towards duties and responsibilities to ensure the needs of clients are identified and met
Answering incoming calls and inputting information onto the company database
Booking in candidates for interviews at different companies
Requesting ID and DBS of successful applicants
Working towards KPI's
Sales targets for developing relationships with new companies
Working in a fast-paced sales environment
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:The company will offer long-term career progression on successful completion of this apprenticeship.Employer Description:Recruitment - Construction SectorWorking Hours :Monday to Friday between 8:30a.m to 5:30p.m.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Driving License,Flexible,Initiative,IT skills,Logical,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
This role will be heavily involved with both design and manufacturing and the day-to-day role will initially involve:
Training and development of 3D CAD modelling utilising Solidworks
We will then focus on:
Taking these models and creating 2D technical drawings
Printing, issuing and technically supporting the on-site engineers
You will follow your parts through the manufacture process via our on-site production facility, supporting the engineers where required. This allows you to be fully involved with the process from survey through to design, manufacture and installation.Training:
Apprentices will enrol and start at College in September
Apprentices attend Loughborough College 1 day per week during term time. The rest of the time is spent in the workplace with the employer
Dedicated trainer/assessor to visit the apprentice(s) in the workplace
Training Outcome:We aim to enable apprentices to be able to hold the job title of a fully fledged “Design Engineer”.Employer Description:International Lift Equipment design, manufacture and supply lift equipment to the passenger lift industry within the U.K. We manufacture in house from our Leicester branch whilst having a main headquarters in London and a satellite drawing office in Yorkshire. We engineer bespoke solutions for passenger lifts involving full survey, design and manufacture of the components. These components span both mechanical and electrical and these can be made up of single parts, single assemblies or complete lift packages.Working Hours :8:30am - 5pm (Monday - Thursday) 8:30am - 4pm (Friday)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative....Read more...
Early Years Educator/Practitoner:
To work under the direct instruction of the teaching/senior staff and specific Early Years staff.
To plan and supervised child initiate and adult led activities which are based around the needs and interests of the child.
Supports children’s literacy and numeracy language skills through play.
Observes children and shapes their learning experience to reflect observations.
Meets the care needs of all children and supports the development of Early Childhood experiences.
Works in partnership with other colleagues, parents and other professionals.
Training:To gain a Early Years Educator Level 3 certificate you will receive on the job training delivered in-house, off the job training at the Training Providers premises to be delivered on day release as determined at interview. All training to be done during contracted hours.
For the early years educator, the qualification required is:
Paediatric First Aid or Emergency Paediatric First Aid
Early years educator / Institute for Apprenticeships and Technical Education
Option to take complete the Early Years Practitioner Standard Level 2 if applicable
Early years practitioner / Institute for Apprenticeships and Technical Education
Training Outcome:
You may wish to progress into the early years workforce or complete a degree in early years.
Employer Description:Provider of childcare in several nurseries and after school clubs within North Tyneside. We are a private limited company.Working Hours :You will be expected to work shifts between the hours of 7.30am and 6.00pm, on Mondays to Fridays. We are closed at weekends and on bank holidays and for two weeks at Christmas.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Purchase Invoice Processing: Assist in processing purchase invoices, sending them for approval and ensuring timely payments to suppliers.
Sales Invoice Processing: Assist in raising sales invoices, ensuring they contain accurate information and are sent out to customers in a timely manner.
Credit Control: Assist with contacting customers for updates on payment dates and help to resolve any issues preventing them from making payment for their invoice.
Bank Reconciliation: Support the reconciliation of bank statements to ensure accurate financial records.
Financial Reporting: Help prepare monthly financial reports and maintain simple reconciliations.
Expense Management: Help process and monitor employee expense claims.
Payroll Administration: Assist the HR team with administration of the payrolls.
Audit Support: Provide assistance during our external audit.
Training Outcome:
There is a potential for the sucessful candidate to go permenant and complete further study with the business to progress through further accountancy qualifications.
Employer Description:aosphere Limited produces market leading web-based legal and compliance management products currently focused on derivatives, shareholding disclosure, marketing restrictions, data privacy, e-signatures and crypto asset regulation. aosphere’s products are used by over 750 institutions and over 15,000 users worldwide including most leading banks and 80% of the top 20 world’s largest asset managers. Its flagship products include netalytics, CSAnalytics, diligence and the Rulefinder product range. aosphere Limited is at the forefront of legal innovation and has featured multiple times in the prestigious Financial Times Innovative Lawyers report. aosphere Limited is also a pioneer in the use of flexible working arrangements. The team is based in London, New York, Adelaide, Belfast, Hamburg and Dubai.Working Hours :Monday to Friday, 9:30am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Provide a high standard of physical, emotional, social, and intellectual care to children who access the nursery
Ensure a high standard and quality of care is given at all times
Work in partnership with leaders, managers, and other staff members to ensure the setting runs effectively on a daily basis
Work together as a team to provide a positive, structured, and enabling environment in which children are respected and are treated as individuals which will contribute to their play, development, and learning
Build up and maintain strong relationships with parents and carers to enable children’s needs to be met
Work in accordance with the Early Years Foundation Stage statutory framework (EYFS), and other relevant legislation
Training:Training schedule has yet to be agreed. Details will be made available at a later date. Training Outcome:For the successful candidate there is the possibility of ongoing employment upon completion of the relevant qualification.Employer Description:Based in Pellon, adjacent to Ling Bob school, our vibrant hub and nursery is designed to support and nurture our community’s families. We provide a welcoming space for growth, connection, and support.
We are an Inclusion Friendly Setting and have been awarded the Dingley’s Promise mark of achievement!
We offer free Early Education Funding sessions for eligible 9 month olds, eligible 2 year olds, and all 3 year olds. These sessions can be stand-alone set sessions or incorporated into your child’s day if you are already paying fees to attend.Working Hours :Setting is open Monday - Friday 8.00am - 6.00pm.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receive hands-on training from experienced bricklayers, gaining valuable guidance and support.
General laboring, tidying of site, and tool/equipment gathering.Moving, stacking, and passing bricks to the team, progressing into the laying of bricks and blocks.
Develop skills in laying bricks and blocks, understanding different techniques and patterns.
Learn to prepare, mix and apply mortar correctly, ensuring proper adhesion and strength of the structure to ensure solid and durable brickwork.
Acquire knowledge of interpreting and following architectural plans for accurate bricklaying
Lay bricks and blocks according to design plans, maintaining accuracy and alignment.
Assist in constructing and repairing masonry structures, using specialised tools and equipment.
Maintain a clean and organised work area, including cleaning tools and storing equipment properly.
Follow all site safety regulations.
Opportunity to watch other trades. This is beneficial to learn the sequence of work on building projects.
Training:Reading College 1 day per week.Training Outcome:Progress into:
Senior Bricklaying PositionSite Supervisor Site Manager Project ManagerEmployer Description:Since John Bloor built our first home in 1969, we’ve established a reputation for building quality homes that stand the test of time. The Bloor family still own and run the business today, ensuring high standards are maintained over 50 years later. Today, our team from planners and designers to tradespeople and customer services, brings together a wide range of skills with a shared personality trait: we care about building quality, well-designed homes we’d be proud for our own families to live in.Working Hours :Monday - Friday - Various timings TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Maintain accurate records of learner information, ensuring compliance with internal policies.
Assist in processing enrolment forms and learner documentation.
Support the scheduling and coordination of meetings and events.
Respond to learner and employer queries, ensuring timely and professional communication.
Manage digital records via CRM systems (HubSpot) to ensure easy access to key information.
Assist with data entry tasks, ensuring accuracy and consistency across systems.
Support the preparation of reports, presentations, and key documentation for internal and external stakeholders.
Liaise with internal teams to ensure seamless communication and workflow.
Training:
Business Administrator Level 3 Apprenticeship Standard qualification
Functional Skills in maths and English where applicable
Blended on/off the job training and location to be confirmed
Training Outcome:
Full time position within the business
Employer Description:Our aim is to become the UK’s number one digitally focused talent solutions provider, leading the way with a fresh approach to training and recruitment to uncover the digital leaders of tomorrow.
We do this by ensuring that both learners and employers have the skills and resources needed to thrive, both now and in the future.
Althaus is focused on sourcing and developing talent with a focus on digital and IT skills. From SMEs to large employers, from learners at the start of their careers to experienced professionals; our team’s knowledge and expertise means we can support a wide range of employers and learners to help bridge the UK’s digital skills gap.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Creative,Initiative,Non judgemental,Patience....Read more...
Requirement Gathering: Collaborate with stakeholders to identify and document business needs
Data Analysis: Analyse datasets to extract actionable insights and support decision-making
Stakeholder Engagement: Facilitate meetings and workshops to discuss project requirements and solutions
Solution Design: Create prototypes, wireframes, or other visual tools to communicate proposed solutions effectively
Process Optimisation: Identify and implement innovative solutions to enhance operations and reduce costs
Continuous Improvement: Proactively suggest improvements to existing processes and workflows
Project Support: Assist in planning, scheduling, and monitoring project activities
Change Management: Assess the impacts of changes and recommend strategies for smooth implementation
Quality Assurance: Ensure project deliverables meet quality standards by collaborating with QA teams
Vendor Management: Coordinate with external vendors to ensure timely and quality services
Market Research: Perform competitive analysis to support business strategies
Knowledge Management: Document lessons learned and promote the sharing of best practices
Training:Business Analyst Level 4.Training Outcome:This apprenticeship provides a structured pathway to develop analytical, communication, and problem-solving skills, enabling you to excel in the dynamic field of business analysis.Employer Description:SOFTSERVE SYSTEMS LIMITED is a leading provider of digital business solutions, digital advisory, and digital engineering services, with a team of professionals across 14 countries. Headquartered in the US, SoftServe serves clients primarily in North America and Europe, helping them navigate complex challenges and transform through technology and domain insights.Working Hours :Monday to Friday 9 am to 5 pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Are you ready to take your PR skills to the next level? We're working with a respected boutique agency dedicated to strategic communications for the legal sector. For over 20 years, this tight-knit team has provided litigation PR, crisis management and day-to-day counsel to high-profile clients. Now, they need someone to manage campaigns end-to-end for their roster of leading law firms and legal professionals. In this role, you'll hit the ground running developing and executing PR programs to elevate client profiles across media platforms. With excellent written and verbal skills, you'll secure commentary in target outlets, build relationships with journalists and support new biz efforts. Here's what you'll be doing:Create and implement PR strategies to boost client visibility in print, broadcast and onlineFoster strong connections with clients and media through regular communicationTrack coverage and report campaign ROI to clientsIdentify creative content ideas for the website and use social media for engagementResearch prospects and assist with pitch preparations to win new accountsHere are the skills you'll need:2+ years experience in legal or professional services PRSuperb written and verbal communication abilitiesA strong news sense and drive to land coverageMultitasking and grace under pressureCollaborative team playerSolid IT and social media skillsHere are the benefits of this job:Competitive pay Flexible full-time hoursSupportive environment to develop your expertisePotential to work on exciting litigation PR and crisis projectsIf you're a driven PR pro looking for your next challenge, this legal agency role is for you. Apply today! Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.....Read more...
1. Social Media & Content Creation (LinkedIn, Facebook & TikTok)
Develop and schedule engaging content that drives brand awareness & engagement
Help create videos, carousels, and eye-catching posts to reach new audiences
Track performance and suggest ways to improve reach & engagement
Keep up to date with trends in AI, automation, and tech marketing
2. Email Marketing & Customer Engagement
Support monthly newsletters, customer updates, and prospect engagement emails
Help write compelling email content to keep audiences engaged
Monitor email performance and look for ways to improve open & click rates
3. Events & Webinars
Assist in planning and running in-person events, roundtables & webinars
Work with partners like IBM & AWS to engage new prospects & strengthen relationships
Support logistics, from invites to follow-ups, ensuring smooth execution
4. General Marketing Support & Insights
Assist with reporting on social media, email, and event performance
Work closely with the Head of Marketing on creative campaigns
Get hands-on with new marketing tools and AI-driven strategies
What We’re Looking For
Passionate About Marketing & Tech – You’re interested in AI, automation, and how data is shaping the future
Confident Communicator – You can write well, present ideas, and aren’t afraid to share feedback
Social Media Savvy – You know your way around LinkedIn, Facebook & TikTok, and understand what makes content work
Proactive & Hands-On – You’re not just here to learn; you want to roll up your sleeves and make an impact
Organised & Detail-Oriented – You can juggle multiple tasks, meet deadlines, and keep things running smoothly
Based in Manchester/Stockport – You’ll be working alongside our Head of Marketing in person
What You’ll Get in Return
Real-World Experience – Work on high-impact projects with real responsibility
Fully Funded Apprenticeship Training – Gain an accredited marketing qualification
Career Progression – Develop skills that can lead to a full-time role after the apprenticeship
Networking Opportunities – Engage with top-tier partners like IBM, AWS & Microsoft
A Say in How We Grow – Your voice matters; we want your ideas & creativity
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as:
Brand management
Content creation, SEO and utilising AI
Online and offline marketing, including Google Ads certification
You will undertake the ground-breaking Professional Apprenticeships Multi Channel Marketer Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated provider, and also hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The training is delivered using a hybrid model and can be delivered fully remotely if needed. You will have monthly 1-2-1s with your assigned tutor, along with monthly group sessions, where one topic will be covered in detail, and you will have the opportunity to meet and work with all the other apprentices on the course.
The programme is designed to mould you into a high-level, all-rounded digital marketer. You will learn in detail about:
Principles of marketing
Brand management
Creating content
Evaluating and reviewing campaigns
Paid media (PPC) and much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Can lead to a full-time role after the apprenticeship.Employer Description:Assimil8 helps businesses leverage data, artificial intelligence, and automation to improve decision-making. Partnering with industry leaders such as IBM, Amazon Web Services, Microsoft, and ThoughtSpot, they provide advanced technology solutions for mid-market companies. As they grow their marketing efforts, they are looking for a Marketing Apprentice to support brand awareness, audience engagement, and event strategy, with a focus on social media, content creation, and artificial intelligence-driven marketing.Working Hours :Monday-Friday, 9 am-5 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
