As an apprentice, you'll work at a company and get hands-on experience. You'll gain new skills and work alongside experienced staff. What you'll do at work:
Managing creditor communications is the principal responsibility of a Creditor Liaison Advisor, advisors will interact directly with all creditors
Management of all inbound and outbound telephony activity and tasks
Daily activity will include:
Effectively managing all outbound calls out of the department, either taking the action to service and resolve the creditors enquiry or by setting a task and following up the action
Accurately updating debts managed under plans, inputting data received from creditors (letters, emails, spreadsheets, telephone conversations) ensuring the notes reflect the information obtained
Proactivity contacting creditors where required to ensure the best outcome is received for the consumer
Effectively questioning and challenging any declined offers, interest where not frozen, further collections activity, to ensure that the core product is being managed to a high quality and meets the consumers' expectations
Negotiating with the creditor to reach a fair outcome for the consumer
Notes should be clear and concise with any follow-up actions being completed accordingly ensure all follow-up work is completed where the consumer should be notified of any changes
Remaining positive, polite, and professional to preserve the ongoing image and integrity of the business
Building on creditor relations by professionalism and promoting in-house systems to create further efficiencies
Meeting all compliance requirements
Give correct and best advice following MPG processes and procedures along with all regulatory requirements
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Business Administrator Level 3 Apprenticeship Standard Off-the-job training will include the support of a fully qualified Total People Learning Coach.
Training will take place in the form of live, interactive webinars and an online system called Onefile will be used to complete all necessary assignments.
There will be a final examination. Employer Description:MoneyPlus Advice has been providing debt advice for over 25 years and has helped hundreds of thousands of people. As the largest commercial provider of regulated debt advice in the UK, our experience means your experience will always be a positive one.Working Hours :Monday to Friday - hours will be either 8.00am - 4.00pm or 9.00am - 5.00pmSkills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Number skills,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
The Client Account support the services and requirements of the regular and new clients through communication, organisation and prioritisation;
They are responsible for building long term relationships with customers but also oversee (and have full knowledge) of the other client relationships – ensuring business continuityand excellent customer service;
The Client Account Support helps with organizing, planning and processing each Customer transaction from start to finish; maintaining internal and external communication;
They ensure that all processes are followed and that transactions are properly documented and recorded
The Client Account Support will be trained to know, understand and deliver the entire services portfolio of the business.
Responsibilities:
Achieving the overall collective sales target each month
Ensuring conversion of all sales leads received from the sales team
Responsible for retaining target margin in each transaction
Maintaining service levels and KPI standards
Responsible for upselling to each retained and new customer to increase transactional value
Builds and maintains relationships with clients and customers
Makes commercial decisions with the business at the forefront of thinking
Supports the team by imparting knowledge and helping to problem solve
Creates processes for others to follow and learn from / updating such SOP
To attend regular team meetings
KPIs
Maintains high level of customer satisfaction
Achieves 80% of sales conversion from existing client enquiries
Maintains targeted margin retention
Maintains high level of on-time collections & deliveries
Completes 121’s and appraisals
Completes training and coaches others where required
Maintains a high level of records and analytical data
Training:
Qualification: Level 3 Business Administration Apprenticeship Standard
Training Provider: LMP Education (Rated in top 10 of UK providers)
All learning delivered online/ remotely alongside role.
Training Outcome:
Possible full-time employment upon completion of the apprenticeship.
Employer Description:We offer a smart delivery network that offers choice and flexibility for customers using technologies that respect our people and planet. Our network is over 7000 professional couriers delivering to 220 countries by air, road or sea, access to over 75,000 European wide vehicles which range from a small van to an articulated lorry, and real-time GPS trackingWorking Hours :Monday to Friday (9.00am to 5.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1 hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Assessing a vehicle to establish the extent of damage
Remove and refit non-structural body panels and mechanical and electrical systems
Remove and refit any part relating to the vehicle, to the correct alignment
Remove, repair, and replace engine, gearbox, suspension, mechanical and electrical systems
Diagnose and fix faults within a vehicle management system (onboard computer) & associated electrical system
Training:
Level 3 Vehicle damage mechanical, electrical and trim (MET) technician apprenticeship standard
Apprentices will be required to achieve Certification in Refrigerant Handling (EC 842-2006)
Not only will apprentices be working and trained within the garage, but they will also attend an approved college on block release to work towards and achieve their Certificate at Level 3 in Vehicle Damage Mechanical Electrical and Trim (MET)
A skills coach will visit at least every 28 days as part of a close support network to ensure that apprentices are both enjoying and succeeding in their course
Training Outcome:The right candidate may move into a full-time career within the automotive industry with many opportunities to progress to positions of authority.
The opportunities are endless. By having a highly regarded set of skills, Apprentices can go on to develop their career within the specific interests they may have, whether it be progressing through their dealership or working towards a job within motorsport.Employer Description:We have a fantastic selection of new & used Ford cars for sale at very competitive prices from our Ford dealerships in Brighton, Haywards Heath & Worthing. We also have a selection of Ford vans to suit your commercial needs too. Our current range of cars includes the award-winning Fiesta, the brilliant Focus loaded with incredible new technologies and features, and our ever-growing SUV range - built for explorers. And now with Ford's Crossover range, you can discover your favourite small cars with raised height and rugged styling - The Fiesta Active, KA+ Active and Focus Active Crossover models are made for the city and built for adventure!
At Dinnages we also undertake Ford servicing and MOTs in our state-of-the-art Ford workshop. Our Ford Approved Accident Repair Centre is the ideal place to get your Ford repaired. We also stock a number of genuine Ford parts and Ford accessories to help you maintain your Ford to the high standards your vehicle deserves.
Here at Dinnages, we’re proud of our long-standing association with Ford and the competitive prices we can offer our customers. We’ve been selling a range of Ford models since 1935, and our expertise isn’t just limited to Ford cars.Working Hours :Monday - Friday, 9am - 5pm, some hours may vary.
Start date to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
City Electrical Factors carry comprehensive Electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Some occasional driving maybe required in company vans to drop off products to suppliers/customers
Training:Completing a Level 2 Trade Supplier Apprenticeship standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday 8.00am - 5.00pm - 40 hours (with 1 hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Edmundson serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength of Electric Center is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity – from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
This Busy Electric Center branch part of Edmundson Electrical are looking for a highly motivated apprentice to join our busy branch. After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers & stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Trade Supply Apprenticeship Level 2, consisting of:
Knowledge and Competence qualification in Trade Supplier at Level 2
End point assessment - Final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the Apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday- Friday
8.00am- 5.00pm
1 hour lunchSkills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
City Electrical Factors carry comprehensive electrical stock and run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to provide a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Processing orders
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Driving company vans taking products to suppliers & customers - therefore must have a driving license
Training:Completing a Level 2 Supply Chain Warehouse Apprenticeship Standard, consisting of:
Knowledge and competence qualification in Supply Chain Warehouse at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm (with 1 hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Updating the category weekly, sales, stock and intake monitor to assist Merchandising with departmental season forecast.
Supporting the Assistant Merchandiser with in-season analysis.
Running daily reports and supporting the team in compiling and running central documentation.
Aid Assistant Merchandiser in range management from range plan creation to allocation planning.
Work closely with the Assistant Merchandiser to forecast sales, and stock online cards to maintain availability. Suggest and action rebuys to Merchandiser.
Support the analysis on category performance, line life, store performance and densities to ensure accurate assortment planning.
Collate history for strategy documents and category reviews.
Review line print, highlighting best/worst stock lines.
Work with Assistant Merchandiser and Branch Merchandising team to agree allocation and replenishment parameters are optimised.
Training:As you develop in the Merchandising Admin Assistant role, you will also learn new knowledge, skills, and behaviours in areas such as the Retail Business Environment, Planning and budgeting, Commercial Range Planning, and Trading.
Your Apprenticeship training will be delivered by the Fashion Retail Academy at least two days a month. You'll be working towards an accredited Level 4 Buying and Merchandising Assistant apprenticeship standard.Training Outcome:Depending on the performance of the candidate and company vacancies, there may a possibilityof a full time post upon completing the apprenticeship.Employer Description:The Entertainer began when Gary and Catherine took over the Pram and Toy Bar in May 1981. Catherine was also a full-time Nurse when the first store opened. The previous owner didn’t much like children and Gary and Catherine saw an opportunity to make the shop into somewhere children and adults alike would come and visit, have fun, find something to ‘Entertain’ their time and want to come back again and again.
As the potential and possibility for expansion became real, Gary took on his first employees, one of whom still works for us today heading up our New Store Development Team. A second branch then opened in Beaconsfield, in June 1985. The rest, as they say, is history.
We think we are a unique retail business – like a signature that cannot be copied. Our vision is every childhood filled with wonder. Our mission is to be the Best-Loved Toyshop - one child, one community at a time. We love creating memories and delivering outstanding service. Do you remember visiting a toy shop as a child? Hopefully, those memories are still with you.Working Hours :Monday to Thursday, 7:30am-9:30am to 4:30pm-6:30pm
Friday, 9:30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Microsoft Office, inc Excel,Conmfortable with numbers....Read more...
Upon successful completion of your probationary period you will be enrolled to undertake the Solicitor Apprenticeship (18 month course). As a Solicitor Apprentice you will learn the theory necessary to pursue a career in the law, building your commercial awareness and practical involvement whilst working within a law firm. You will have access to advice and mentorship from skilled Partners, Solicitors and other areas from within the firm.
You will be expected to spend approximately 20% of your working week studying, while the other 80% of your week will be spent working within our Banking & Finance Team, receiving real-life experience of legal matters.
Main Responsibilities:
Drafting, negotiating and amending legal documents;
Conducting legal research
Managing files for legal matters
Completing administrative duties and compliance processes
Preparing advice and communicating with clients
Company Benefits:
Generous holiday entitlement, increasing after three years continuous service up to a maximum of 28 days
Additional holiday around your birthday and Christmas
Rewarding Bonus Scheme
Pension Scheme
Income protection scheme
Health care cash plan scheme
Death in service provision
Free legal services for conveyancing and wills
Free car parking
Professional membership and subscription fees
Employee Assistance Programme
Cycle to work scheme.
Discounted gym rates
Online retail discounts
Work anniversary rewards.
Internal recruitment bonus rewards
Enhanced maternity and paternity pay policies
Training:
Solicitor Level 7 Apprenticeship Standard
Training Outcome:
More than ‘just a job’. There is plenty of opportunities for individuals to develop and grow their career at Trethowans. Many of their Partners and lawyers are former trainees having gone through our comprehensive training programme
Their internal TOP (‘Trethowans Opportunities for Progression’) programme provides an achievable framework which sets out the criteria for promotion from newly qualified to Associate, Senior Associate and Partner
Employer Description:Trethowans, one of The Times Best Law Firms 2023, and one of the 100 Great Places to Work 2023, was named as one of the UK’s fastest growing independent law firms (The Lawyer) and offers a comprehensive range of services for businesses and individual clients. It has more than 250 members of staff, including over 80 lawyers and 45 partners, who act for many international and national household brand names (including Jewson, Ladbrokes, Pizza Hut and Nandos to name a few) and a variety of individual clients throughout the UK. Trethowans now operates out of six locations, with offices in Salisbury, Southampton, Poole, Bournemouth and Winchester as well as a serviced office in LondonWorking Hours :Monday - Friday from 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
With the rapid increase in the complexity of today’s trucks - and the technology needed to keep them up and running - first class training for those involved in the vital servicing and maintenance of these vehicles has become more important than ever.
The MAN Apprentice Programme gives you the chance to join the select group of specialist technicians working on some of the most modern, sophisticated trucks on the road.
The day-to-day tasks include:
Observing and assisting technicians
Following health and safety procedures
Servicing
MOTs
All aspects of vehicle maintenance and repair
Training:Not only will apprentices be working and be trained at a MAN garage, but they will also attend our Swindon college eight times a year, for a 1 week period, to work towards their Level 3 in Heavy Vehicle Maintenance and Repair.
A skills coach will visit at least every 28 days as part of a close support network, to ensure that apprentices are both enjoying and succeeding in their course.
An Apprentice’s training includes:
Level 3 in Heavy Vehicle Maintenance and Repair Apprenticeship Standard
Functional Skills (English and maths) if required
Training Outcome:
MAN believes in providing an extensive, high-quality apprenticeship which gives their apprentices the opportunity to advance, succeed and fulfil all ambitions for a career in the motor industry and with such a wide range of skills instilled, an apprentice can move into any other area of the motor industry.
Employer Description:Welcome to Aquila Truck Centres, your premier destination for commercial vehicles in the United Kingdom. We take pride in providing exceptional customer service and being a reliable partner for your business. Our 24-hour Truck Parts and Truck Servicing facilities ensure that your fleet remains operational and delivers on your customer commitments.
With a wealth of experience, we have established a strong reputation with a diverse range of customers, from small entrepreneurs to major corporations. Our commitment to outstanding customer care, practical specialist advice, and genuine industry passion sets us apart.
Our depots are conveniently located in Tipton, Gloucester, Tamworth, Telford, and Worcester. Building strong relationships is at the core of our business philosophy. We have cultivated partnerships with fleets operating various vehicle brands, including DAF, Mercedes-Benz, Renault, Scania, Volvo, and trailers of all makes. Through these relationships, we provide comprehensive aftercare solutions, serving as a one-stop shop for all your needs.
No matter your business model, we take pride in offering a wide range of products and services tailored to your specific requirements. Our highly trained technical team utilizes cutting-edge technology and undergoes rigorous manufacturer training to maximize your fleet's uptime and reduce running costs while maintaining exceptional quality.
On our website, you will find everything you need. If you require assistance or wish to speak to one of our specialists, please visit our contact page.Working Hours :Monday - Friday, working hours to be confirmed.Skills: No skills required,Full training will be provided....Read more...
Main responsibilities:
Answering calls for the service department.
Logging, recording, and managing calls outs including those that require access booking.
Monitoring and managing jobs on the internal systems to ensure they are issued to engineers or subcontractors.
Despatching customer calls to engineers and contractors.
Booking access with customers for engineer visits.
Raising purchase orders to contractors for call outs or suppliers for equipment.
Managing the engineers’ diaries and daily route planning.
Receive engineer requests for training, tools, etc., and pass them on to the relevant supervisor.
Managing and booking PPM’s (planned preventative maintenance).
Creating and issuing of O&M documentation.
Reporting on logged jobs, and engineer visits attended.
Run, populate & manage reports for the maintenance division within AIS.
Attend office or onsite meetings if required.
Assisting with engineer/operatives timesheets.
Typing and recording of invoices/payment applications.
General administration duties that may also be required, i.e., scanning/filing or any reasonable request by manage mentor directors.
Areas of responsibility/accountability:
Liaise with other departments within the business to help ensure the smooth and efficient passage of high-quality information and data.
To help maintain (and improve) all of the company's procedures in accordance with the Health & Safety, Quality Management and Operational Systems.
Meet company KPIs.
Training:
Business Administrator Level 3 programme
End Point Assessment
Work based Training
Training Outcome:A chance to become a permanent member of the team on successful completion of apprenticeship.Employer Description:In 2003 Access International Security Ltd (AIS), began its story in London and focused originally on providing commercial security systems. Listening to our customers needs, this in time expanded to incorporate electrical / mechanical fit out services too, for all types and sizes of units.
Today AIS continues its story of development with the addition of new services such as aftercare maintenance packages (SECLEC) as well as home automation and audio visual services.
Over the last two decades, AIS has established itself as a successful service partner supporting our customers in ever expanding project complexity and size. The AIS team take great pride in their industry knowledge and expertise, as a result they are confident in providing excellence in every aspect; from costing a design to suit your budget, through to the delivery and aftercare service.
Having our own dedicated teams on site for the duration of a project allows AIS to have a high degree of control over site factors such as project management and quality control. This means that there is no over-complication as to when certain contractors have to be on site to fit in with the timeline. We have it all at hand.Working Hours :Monday – Friday 8am – 4.45pm, with 45 mins for lunch.Skills: Communication skills,IT skills,Organisation skills,Team working,Hard working,Bubbly personality,Outgoing personality....Read more...
Accurately update and maintain Freshdesk (our helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review
Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements (BSR) and technical consultancy requirements (TCR) proposals
Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates
Accurately maintain sales progress updates in Sage X3 (our ERP platform) to ensure full transparency across the business on project timescales and upcoming work to be scheduled
Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally
Support in the preparation for customers meetings, including compilation of information from Freshdesk on Support tickets, PSE and financial updates, and renewals
Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions
Assistance with diary management, liaising with customers, partners and colleagues to create scheduled appointments with no clashes
Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis
Promote new Mysoft products and solutions to customers, ensuring they are sent relevant datasheets and updates on the latest features and functionality
Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually
Assistance with maintaining customer information in M drive, CRM and Sage X3 to include elements such as licence volumes, patching level, contracts, annual pricing changes, partner solutions, etc.
Training:Training will be provided via the Level 3 Technical Sales Apprenticeship with Apprentify, one of the top-rated training agencies delivering digital and technical apprenticeship programmes from start to finish. You’ll be set up for success with a blended learning approach including virtual classroom days, personalised coaching sessions, self-lead e-learning and activities to practice what you’ve learnt. At Mysoft we care about our employees as much as we do our customers, and you’ll receive full support from the team.Training Outcome:This is a development role and intended to progress into either account management or direct sales, depending on the individual. Employer Description:Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning software. We are the longest standing Sage X3 partner in the UK with over 375 years of combined expertise in the sale, implementation, development and support of Sage X3. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best is at the heart of what we do!Working Hours :Monday to Friday 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Working for Edmundson Electrical - Hull HU5 1SG.
After full training responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter from time to time
Processing orders
Serving customers on the Trade Counter
Some heavy lifting will be involved with loading and unloading the vans
Also some driving may be involved if you are able to drive to cover holiday/sickness
Edmundson Electrical - Serve the country from over 250 locations, each carrying a comprehensive stock and run by friendly, experienced and highly motivated staff. We value each customer, regardless of size, and are committed to provide a comprehensive, unrivalled service and attention to quality. A major strength of Edmundson is our commitment to satisfy the demands of our customers with innovative, high quality and cost effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafes that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.Training:Completing a Level 2 Trade Supplier Apprenticeship standard (Supply chain warehouse operative) consisting of:
Knowledge and competence qualification in Trade Supplier at Level 2
Functional Skills in maths and English if required
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner. Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 8.00am - 4.30pm.
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Thursday, 7.45am - 4.30pm and Friday, 7.45am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Based in Plant Protection supporting in the core laboratories you will:
Contribute towards pathogen diagnosis in the laboratory to support plant protection within the UK and overseas for both commercial and government
Responding to emergency delivery needs as they arise
Attending York College and University Centre one day a week (term time only)
Working independently as well as part of a team.
Training:Laboratory Technician Apprenticeship Level 3.
Alongside the apprenticeship you will study the HNC in Applied Science - Biology Pathway as required by the employer.
What will I study?
HNC in Applied Science - Biology pathway (optional):
This course will develop you with a broad knowledge and awareness of key aspects of Applied Sciences through these units:
Fundamentals of Laboratory Techniques
Scientific Data Handling Approaches and Techniques
Regulation and Quality in the Applied Sciences
Core units (Mandatory)
Fundamentals of Laboratory Techniques 15 4
Scientific Data Handling Approaches and Techniques
Regulation and Quality in the Applied Sciences (Pearson-set)
Cell Biology
Fundamentals of Chemistry
Anatomy and Human Physiology
Proposed specialist units
Fundamentals of biochemistry
Work-based investigation
Method of delivery:
The Apprenticeship delivery involves a blended learning method, using classroom discussion and our virtual learning environment to enhance learning. Apprentices will have a day release to attend College to study the qualification. The apprenticeship will also have progress reviews and observations in the workplace on a 6-8-week basis, checking necessary progress.
How will I be assessed?
There are three parts to End-Point Assessment for the Level 3 apprenticeship:
The Knowledge Test assesses an apprentices ability for knowledge recall to enable working safely, maintain accuracy and work cost-effectively. This will involve a multiple-choice question test, with some answers related to a given scenario
The Observation with Questioning is an observation in the workplace of the ability of the apprentice to perform laboratory tasks following specific procedures, working safely, and demonstrating an understanding of the data produced.
The Structured Interview covers the whole Apprenticeship Standard and is an opportunity to present evidence to support elements of the standard that were not possible to demonstrate in the observation.HNC in Applied Science - Biology pathway :
Assessment will be by a variety of methods including:
Examination
Assignment
Open book exam
Practical assessment
Presentation
Training Outcome:
Full time employment.
Employer Description:As a trusted partner of industry for over 100 years we are committed to protecting the environment through partnerships and original thinking that address and respond to the challenges ahead. We have brought a wide range of disciplines together in the fields of food, environmental safety and agri-tech including plant, animal and bee health, wildlife and food safety and authenticity that supports the agri-food chain and ultimately protects the consumer.Working Hours :Monday - Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Ability to work to deadlines,Ability to follow instruction,Determined....Read more...
- Board level reporting
- Numerical engagement activities
- Verbal, written and electronic communications
- Collating health and safety and environmental data
- (Financial) Monitoring budgetary expenditure
- Leading on the systems management for Qpulse (document management), Regscan (compliance tracking), Safetyhub (EHS eLearning) and all relevant ESG and EHS toolkits
- Speaking to the central team and internal staff at all levels
- Maintaining environmental records on carbon emissions, waste management, resource conservation and renewable energy, to support business and product carbon footprinting activities
- Coordinating of data to support business reporting activities, including customer and supplier questionnaires
- Effective communication (and translation) of internal policies, forms, procedures and best practice to support one global approachTraining:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths level 2 if required
Day release – face to face - once a month at the city hub campus
Training Outcome:In return for everything you bring to the party, we can offer you an exciting, challenging role in a fast-growing and dynamic business, with plenty of career opportunities in the UK and around the world if that floats your boat. We offer a unique working environment that promotes creativity, collaboration whilst fostering our play to win mentality. All this is wrapped up with a competitive rewards package.
If you think you have everything we're looking for and more, then we'd love to hear from you. You'll need to get your skates on though as we’re always in a hurry.Employer Description:We’re a friendly, open, and down to earth bunch; it really does feel like family working here. And, like every family, we might have our ups and downs, but we’re connected by strong bonds, and the knowledge that we have got each other’s backs.
As one global team we constantly strive to make a difference in everything we do. Find out more about what it is like to work at Mayborn.
At Mayborn we have a vision to be the world’s most loved baby company.
Why?
Well, if we are the most loved then we will be the most purchased, the most preferred and the most trusted of baby brands. As a result, we will be helping more babies get a better start whilst helping more mums and dads enjoy and embrace the rollercoaster ride that is bringing up baby.
The way we do things is as important as the what we do. There is no perfect way to describe each of these values as they will mean different things to different people. However, when we live by them, they will add up to a powerful culture which can underpin and propel our commercial goals and make us the kind of organisation that everyone wants to work for and with.Working Hours :Monday-Friday working a minimum of 30 hours per week. Shifts to be confirmed.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success.
You will receive comprehensive training that combines on-the-job learning with formal structured sessions, ensuring you are fully equipped to succeed in your role.
Apprentices can expect to:
Be involved in client meetings
Assist solicitors with legal matters
Conduct legal research
Draft correspondence and documents
Prepare files and bundles
As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve preparing client training, leading client meetings, and progressing matters and transactions.
During your apprenticeship, you will be supported by a supervisor who is an experienced solicitor, a dedicated early talent team, and fellow legal apprentices. In addition, you will also be allocated a buddy to help you settle into both working and studying.
In the first four years of your apprenticeship, you will be based in one or two legal teams.
During the final two years of your apprenticeship, you will join the trainee solicitor cohort. You will have the opportunity to gain broad exposure to different areas of commercial law by undertaking six-month placements in four different departments.
Some travel within the UK and Ireland might be required during your apprenticeship. We will reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Level 7.
Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE). Solicitor apprentices spend the remaining four days per week working with colleagues in the office. You will also complete weekly tasks and receive regular feedback from your subject tutor, as well as meet with the Skills Coach to support your progress.Training Outcome:Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process.Employer Description:Pinsent Masons is a global 100 law firm, with over 3,800 employees operating from 27 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate.
Our expertise is recognised globally. In recent years we have achieved more tier 1 rankings in The Legal 500 UK guide than any other firm, and been counted among the most innovative law firms in Europe and Asia Pacific by the Financial Times.
The firm has significant international credentials in the global energy, infrastructure, financial services, real estate and technology, science and industry sectors.
We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow.
We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday to Friday 9.30am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Interest in business,Personal responsibility....Read more...
Accurately update and maintain Freshdesk (our helpdesk portal) with professional service enquiry (PSE) updates, on a daily/regular basis, in readiness for the weekly Team review.
Creation, commercial validation and prompt processing of customer quotations and proposals in Sage X3, including PSE quotations, licence quotations, bespoke software requirements (BSR) and technical consultancy requirements (TCR) proposals.
Utilise Zoho CRM for opportunity management by tracking open customers quotations and proposals and proactively communicating with customers for progress updates.
Accurately maintain sales progress updates in Sage X3 (our ERP platform) to ensure full transparency across the business on project timescales and upcoming work to be scheduled.
Communicate with Sage and partners on quotations required by customers and follow-up, updating both internally and externally.
Support in the preparation for customers meetings, including compilation of information from Freshdesk on Support tickets, PSE and financial updates, and renewals.
Attend internal and external meetings as the minute taker, ensuring minutes are accurately recorded, produced and communicated to the appropriate stakeholders promptly, and assisting the team with any follow-up actions.
Assistance with diary management, liaising with customers, partners and colleagues to create scheduled appointments with no clashes.
Update and maintain customer spreadsheets i.e. the Customer Meetings and the Customer Product Portfolios in readiness for performance targets and revenue opportunities analysis.
Promote new Mysoft products and solutions to customers, ensuring they are sent relevant datasheets and updates on the latest features and functionality.
Provide monthly sales results to the sales team, analysing how the team have performed against the overall target month on month, by quarter and annually.
Assistance with maintaining customer information in M drive, CRM and Sage X3 to include elements such as licence volumes, patching level, contracts, annual pricing changes, partner solutions, etc.
Training:Training will be provided via the Level 4 Sales Executive Apprenticeship programme with Apprentify, one of the top-rated training agencies delivering digital and technical apprenticeship programmes from start to finish. You’ll be set up for success with a blended learning approach including virtual classroom days, personalised coaching sessions, self-led e-learning and activities to practice what you’ve learnt. At Mysoft we care about our employees as much as we do our customers and you’ll receive full support from the team.Training Outcome:In your first year you’ll be the back bone of our Sales team, learning from the ground up and taking on all the administrative tasks to support our sales operations. Within 12 to 18 months, you’ll have gained the confidence and skills to take your first step into a customer facing role, which could be Sales or Account Management, and eligibility into the Sales Bonus Scheme.Employer Description:Here at Mysoft, we’re on a mission to enable our customers to unlock their business potential via Sage X3 Enterprise Resource Planning, and Sage Intacct software. We are the longest-standing Sage X3 partner and one of the most innovative Sage Intacct partners in the UK with over 450 years of combined expertise in the sale, implementation, development and support of Sage solutions. Helping our customers grow and evolve their business, arming them with the tools and skills to perform at their best, is at the heart of what we do!Working Hours :Monday to Friday 9am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us
Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims
Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience
Promotion: Assisting with the sale of accessories and service plans
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long-term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and/or shifts.
Working week will be confirmed on applicationSkills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Patience....Read more...
· Technical helpdesk support to our clients, via phone and email, on our proprietary website Content Management System (CMS)
· Supporting the wider team on technical queries
· Respond to user queries and provide technical support
· Identifying potential sales opportunities within client interactions, and escalating to technical sales expert
· Troubleshoot and resolve IT issues
· Setup and configuration of IP based equipment for future installation
· Maintain and update hardware and software databases
· Ensure all systems are running at optimal capacity
· Perform routine maintenance on software and hardwareTraining:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 IT Support Technician qualification, with training in how to:
· Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras.
· Address IT issues by prioritizing in response to customer service level agreements.
· Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets.
· Support the roll out of upgrades or new systems or applications.
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:The role offers long term security and the opportunity to progress into a permanent position working at the forefront of technological developments.Employer Description:We offer bespoke fire, security and audio-visual (AV) solutions for both domestic and commercial customers, seamlessly combining cutting-edge technology with enhanced usability without compromising aesthetics.
J-Tech’s main differentiating factor is our ability to manage your fire and security requirements holistically, offering a comprehensive one-stop package including an extensive plan encompassing all areas of fire and security protection, installation and maintenance. We appoint a single point of contact for each customer and schedule service calls to ensure your systems are always compliant with the latest regulations. In addition, we offer remote support and cloud reporting. This means that we are often able to proactively identify, diagnose and resolve a problem before you are even aware one exists.
We’re experts at delivering and commissioning projects of all sizes, and our project management is what really sets us apart from the competition. We provide extensive documentation, cable schedules and working drawings and can take control of the whole project or work alongside existing electrical contractors keen to partner with a specialist. We are able to work effectively in either capacity.Working Hours :Monday to Friday 8am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:The role offers long-term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Your duties and responsibilities in this role will consist of:
To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses
Assisting the Marketing team in scheduling Social Media content and imagery
To get involved in increasing engagement across Social Media channels
Proofreading content for accuracy and cross-checking against brand guidelines
Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team
Gathering feedback on marketing campaigns and creating reports
Creating basic artwork
Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant
To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns
To monitor and reply to online enquiries, including customer concerns
To create online surveys on Typeform or Google Forms, when required
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following;
Knowledge Module 1: Principles of Coding
Knowledge Module 2: Marketing Principles
Knowledge Module 3: Digital Marketing Business Principle
You will be training in how to:
Analyse and contribute information on the digital environment to inform short-and long-term digital communications strategies and campaigns
Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies
Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click
Understand the principles of coding and be able to use this to aid with future digital marketing campaigns
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:The role offers long-term security and the opportunity to progress into a permanent position.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Solicitor Apprentice, you will join a fast-paced, dynamic working environment where personal resilience and a willingness to learn are key to success.
You will receive comprehensive training that combines on-the-job learning with formal structured sessions, ensuring you are fully equipped to succeed in your role.
Apprentices can expect to:
Be involved in client meetings
Assist solicitors with legal matters
Conduct legal research
Draft correspondence and documents
Prepare files and bundles
As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the level 7 qualification. These tasks may involve preparing client training, leading client meetings, and progressing matters and transactions.
During your apprenticeship, you will be supported by a supervisor who is an experienced solicitor, a dedicated early talent team, and fellow legal apprentices. In addition, you will also be allocated a buddy to help you settle into both working and studying.
In the first four years of your apprenticeship, you will be based in one or two legal teams.
During the final two years of your apprenticeship, you will join the trainee solicitor cohort. You will have the opportunity to gain broad exposure to different areas of commercial law by undertaking six-month placements in four different departments.
Some travel within the UK and Ireland might be required during your apprenticeship. We will reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Solicitor Degree (Level 7) Apprenticeship Standard:
Solicitor Apprentices have a dedicated weekly study day studying legal foundation subjects, skills modules and preparing for a range of assessments, including the Solicitors Qualifying Examination (SQE)
Solicitor apprentices spend the remaining four days per week working with colleagues in the office
You will also complete weekly tasks and receive regular feedback from your subject tutor, as well as meet with the Skills Coach to support your progress
Training Outcome:
Upon successful completion of the 6-year solicitor apprenticeship and Solicitors Qualifying Examination, subject to SRA character and suitability assessment, you will become a qualified solicitor and have a chance to join our Newly Qualified (NQ) Solicitor recruitment process
Employer Description:Pinsent Masons is a global 100 law firm, with over 3,800 employees operating from 27 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate.
Our expertise is recognised globally. In recent years we have achieved more tier 1 rankings in The Legal 500 UK guide than any other firm, and been counted among the most innovative law firms in Europe and Asia Pacific by the Financial Times.
The firm has significant international credentials in the global energy, infrastructure, financial services, real estate and technology, science and industry sectors.
We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow.
We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday - Friday, 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Interest in business,Personal responsibility....Read more...
Your duties and responsibilities in this role will consist of:
Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner
Provide excellent customer service as the first point of contact for all IT-related service requests
Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required
Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process
Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date
Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams
Knowing the right time to escalate issues to avoid delays in resolution
Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team.
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to:
Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras
Address IT issues by prioritising in response to customer service level agreements
Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets
Support the roll out of upgrades or new systems or applications
For a full list of programme modules visit: velocity-pt.co.uk
Training and training location to be confirmed, further details will be made available at a later date.
This standard aligns with the following professional recognition:
RITTech for 3
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position for the right candidate
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England.
From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology.
Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition.
Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
