Answer incoming calls and redirect calls to the relevant department.
Sending emails to relevant departments and customers ensuring queries are dealt with effectively.
Provide face to face customer service
Accurately record information using an inhouse CRM system
Creating marketing emails to customers and ensure they are effective and concise
Collect post for office and distribute the mail accordingly to the relevant departments
Training:As part of this Apprenticeship, you will gain the following qualifications:
Level 2 Functional Skills in English and/or maths
Business Administration Level 3 Apprenticeship Standard qualification
On the job training
You will be released for your apprenticeship via block release and will be attending remote sessions for learning. Training Outcome:
Career progression is offered once you have qualified and a permanent full-time position will be offered for successful candidates
Employer Description:An EXPERT recruitment consultancy which specialises in helping individuals "Maximise their own potential skills" within education, training and the workforce. Maximise Potential skills has extensive 5 star reviews on GOOGLE and is a highly reputable organisation.Working Hours :Monday to Friday: 9.30am-4.30pm.
Total hours per week: 35Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Initiative....Read more...
The aim of the Apprenticeship in Business and Administration is to support and engage with different parts of the organisation and interact with internal or external customers
With a focus on adding value, the role of business administrator contributes to the efficiency of an organisation, through support of functional areas, working across teams and resolving issues as requested
As the administrator you will be dealing with CRM systems in relation to staff attendance and payroll
The flexibility and responsiveness required allows the apprentice to develop a wide range of skills
The business administrator is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude
The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills
The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others
Training:
CSM will deliver the apprenticeship standard Business Administrator Level 3
Functional skills English and maths if required
Training Outcome:
To develop into a fully qualified business Administrator within the company and the potential to develop this role beyond in to team leader
Employer Description:Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.
We have extensive experience in onshore and offshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.
This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.Working Hours :Monday - Friday, 7.30am - 15.30pmSkills: Communication skills,IT skills,Attention to detail,Presentation skills,Team working,Initiative....Read more...
Cultivate and nurture leads, overseeing the entire sales cycle to ensure a seamless transition into operations.
Proactively seek out new sales prospects through various channels, including cold calls, emails, and social media.
Efficiently manage and monitor your sales pipeline using advanced CRM tools.
Establish, foster, and sustain strategic relationships with potential clientele.
Lead and execute marketing initiatives on various social media platforms.
Cultivate a strong network of current and prospective customers.
Develop and present competitive pricing solutions for logistics and related services.
Act as the primary point of contact for spontaneous inquiries and generate quotations accordingly.
Arrange productive business meetings with potential clients to comprehend their specific logistics requirements.
Training:
Apprenticeship training will be conducted remotelty with a specialist tutor.
Training will be delivered monthly unless otherwise agreed with yourself and your employer.
Assignments will be completed through written assignments, presentations and professional discussions.
Training Outcome:Potential promotion to Business Development Executive on completion of apprenticeship.Employer Description:UKFM is a division of Palletforce, themselves a division of EV CARGO. EV Cargo have grown to become a predominate international supply chain partner to many of the world’s leading brands. We enable customer success through market leading air, ocean, surface freight, logistics, supply chain and technology solutions. Our growth is accelerating around the world.
UKFM is a provider of Distribution services to offer a range of services, including:
• Road logistics: pallet network and full truckload solutions.
• Contract logistics: storage, fulfilment, and distribution.
• Event logistics: tailored services for seamless event management.Working Hours :Monday to Friday. Shifts TBA.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
This full-time role combines aspects of administration, customer service and the confident handling of incoming product and service enquiries received online and by phone.
Role includes:
Order entry into our in-house CRM system
Customer service
Data Entry
Handling product enquiries
General administration
Order Dispatching
Monitoring Stock Levels
Answering the phone
General involvement with all aspects of business operations
Training:
Training to be provided: Training for this qualification will be provided by Crown Vocational Training, an Ofsted good training provider
All tuition is delivered online
Business Administration Level 3 Standard, 18 months practical with an additional 3 months End Point Assessment period
Functional Skills in maths, English (if required)
Training Outcome:Possible permanent position upon successful completion of the apprenticeship.Employer Description:Smartseal have built up an enviable reputation for supplying high quality cleaning, sealing and coating products for a wide variety of hard surfaces; both external and internal. With constant research and development in place, we have the technical knowledge and expertise to ensure our products are at the cutting edge of sealing and coating technology. Combine this with over 15 years of experience and many thousands of happy customers and you can be confident that you are choosing the very best products available for paving cleaning and sealing as well as general hard surface restoration and protection.Working Hours :Monday-Friday 0900-1700 (30 minutes lunch break unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Self motivated,Use of Microsoft Office,Full UK Driving Licence,Good phone manner....Read more...
Call handling
Directing calls and placing orders on internal systems
Utilising a CRM, creating customer accounts, raising tickets, ensuring notes are taken
Handling a LiveChat service, providing customer service as necessary
Answering telephone calls and responding to emails
Any other administrative duties
Assisting in the provision of hardware, shipping, and preparing for dispatch
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administration Level 3 qualification supported by starting off.Training:
Level 3 Business Administration Apprenticeship Standard
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:The company specialise in hosting/cloud solutions, internet and telecommunication support, web hosting and internet connectivity. They have a large number of clients throughout the UK and provide an IT managed service for all of the above areas.
They are now looking for an enthusiastic individual who has great communication and customer service skills to join their growing team.Working Hours :Monday - Friday, 8.00am - 4.00pm or 9.00am - 5.00pm or 10.00am - 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Use an in-house CRM system to process orders
Help manage our orders on our bespoke systems
Handle patient care enquiries and provide accurate information
Be able to speak to customers on the phone in a friendly and professional manner
Process payments and maintain accurate transaction records
Work as part of a team on the customer support side
Answer incoming calls and queries
Send emails to patients
Training:As part of this Apprenticeship you will gain the following qualifications:
Functional Skills in English and or maths
Business Administration Level 3
On-the-job training
You will be released for your apprenticeship via block release and will be attending remote sessions for learning. Training Outcome:
Career progression is offered once you have qualified as a permanent member of staff
A full-time position will be offered to the successful candidates
Employer Description:An EXPERT recruitment consultancy which specialises in helping individuals "Maximise their own potential skills" within education, training and the workforce. Maximise Potential skills has extensive 5 star reviews on GOOGLE and is a highly reputable organisation.Working Hours :Monday- Friday
Between 9.30am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Key Responsibilities:
• Sales Calls: Learn and execute effective sales call techniques to engage potential clients.• CRM Management: Maintain and update customer relationship management systems to ensure data accuracy.• Sales Administration: Assist in preparing contracts, proposals, and other sales-related documents.• Sales Channel Development: Support the launch and management of new sales channels.• Client Onboarding: Aid in the seamless implementation of new clients into our services.• Customer Care: Conduct follow-up calls to ensure client satisfaction and identify opportunities for upselling.• Market Research: Analyze market trends to identify potential business opportunities.• General Support: Assist with various tasks related to revenue generation as needed.Training:• Comprehensive Training: Gain hands-on experience in all facets of the sales process within the accounting industry.• Professional Development: Access to continuous learning opportunities and mentorship from experienced professionals.• Career Progression: Lay the groundwork for a successful career in sales with potential for advancement within the company.• Dynamic Work Environment: Be part of a supportive team that values innovation and excellence.Training Outcome:Full time role with great work life balance and scaling salary including generous commission package.Employer Description:Growth Accountants in Reading is dedicated to making business owners happy by providing high-quality work completed in a timely manner, with fast responses to queries and proactive advice. As an extension to the businesses we partner with, we offer advanced reporting, specialist tax advice, pension and wealth planning, corporate finance, and business planning support tailored to each client's needs.Working Hours :Full time 8.45 - 5 pm, days TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Support front-of-house activities at Tenens House, including greeting visitors, handling phone calls, and helping with office administration
Assist the Board and Development team with tasks such as proposal creation, CRM management, and presentation development
Provide administrative support to the Development team, including maintaining databases, handling customer communications, and processing enquiries
Help organise meetings with customers and site tours
Coordinate events as requested, in collaboration with the Development team
Prepare reports, presentations, and briefs as needed
Attend and support customer presentations to gain insight into the business and the sales process
Manage the wave targeting process and support with sales targeting activities / research
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
Whilst the majority of the training will take place at the employer's premises there will be occasional attendance at Cirencester College.Training Outcome:You will aspire to be a key contributor to our growing GDMI team.Employer Description:We are a family-owned company providing cost-effective Contract Logistics, Distribution and Project Management solutions to businesses around the world. Operating from over 18 modern warehouses, our dedicated fleet of trucks keep the wheels of any business turning by providing direct 24/7/365 haulage and distribution, both nationally and internationally. In addition to our core services, we are also committed to environmental, social, and governance (ESG) principles. We believe that sustainable practices and responsible management are critical for the long-term success of our business and our clients.Working Hours :Monday to Friday 08:30am to 5:00pm with 1 hour for lunch.
37.5 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
We are looking for an enthusiastic and motivated Business Administration Apprentice to join our team. This role offers a fantastic opportunity to gain hands-on experience in a professional environment while working towards a nationally recognized qualification in business administration.
Key Responsibilities
Providing administrative support to various departments.
Handling incoming and outgoing correspondence, including emails and phone calls.
Managing and updating records, databases, and filing systems
Supporting the team with document preparation, reports, and presentations.
Handling basic finance tasks on our accounting software, such as processing invoices and expenses.
Greeting visitors and assisting with general office duties.
Data entry Via CRM, Excel Spreadsheet
Researching online for data to help us prospect customers & suppliers
Working with the Sales and Purchasing Team to understand their job roles and assist in both departments
Assisting with Logistics/Returns
Learning and developing key business administration skills to support career progression.
Training:
A structured apprenticeship program with full training and support.
A chance to gain a nationally recognized Level 3 Business Administration Qualification.
Real work experience in a professional environment.
Career development opportunities within the company.
A friendly and supportive team environment.
Training Outcome:The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management. You will find people who started in administration working in all professional areas and at all levels. If you are good at IT and enjoy working with others, then a Business Apprenticeship could give your career a great start.Employer Description:At Platinum Food Partners we know that you want to own a successful meat business.
In order to do that, you need a meat supplier that can meet all your supply needs.
The problem is you you can’t always get the meat products you need at a reasonable price, which can make you concerned you won’t fulfil your customers orders. We believe you should be able to supply your customers with what they need.Working Hours :Monday-Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
We are looking for a Digital Marketing apprentice, to promote our business, digitally helping us to find new clients and business.
You will be managing our social media channels, LinkedIn, Facebook, instagram.
Using mail chimp to drive sale
Producing PPC Campaigns
You will be updating, maintaining and improving our company website.
You will be launching media campaigns, promoting and producing creative content, including photos, videos, social media, blog posts and company newsletters.
You will be responsible for mailshots showcasing our products, services and notable events.
Content adding to websites and social media
Social media content production and delivery for all our different services
Improving SEO of the website for maximum exposure online, meta tags, meta data, keywords
Create and share reports on the impact of digital campaigns both email and social working closely with our Sales Team
Undertake market and competitor research.
Seeking out new ideas and social media avenues
Organising and updating contact lists and similar data in our CRM System
Developing content for external and internal distribution
Additional reasonable marketing support activities as and when required.
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:We want to develop and maintain our apprentices with the business. At the end of the apprenticeship, there will be the opportunity for your role to become permanent within the business and to play a key role to its continued success.Employer Description:BlayCare was founded in 2008, we are a company that provides at-home care services for people in the Derby area. We aim to assist our service users to ensure that they can live fulfilling, independent lives by allowing them to make their own choices throughout their day-to-day lives.Working Hours :Monday – Friday, between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative....Read more...
The successful applicant will be accountable for the following in their job role:
Maintain a professional and welcoming approach when dealing with clients/customers and members of the public, ensuring all visitors are greeted promptly on arrival
Promote a positive company image by keeping a neat, clean and tidy working environment
Ensure telephone calls are answered promptly within three rings
Ensure that you provide a high standard of clerical and administrative support
Manage the booking and cancelling of appointments using either the appointment book/computerised appointment system
Use a variety of software packages to produce correspondence and documents producing E-Mail and Word Documents, along with accessing our database via our CRM system
Ensure all office equipment is in good working order at all times
Understand and adhere to the company and department standards, policies and procedures
Comply with all company policies, rules and procedures at all times
Maintain confidentiality regarding the company’s business/employees/clients/customers/visitors
Undertake any additional duties as required in order to keep the offices’ operations run smoothly
Training:You will be completing the Level 3 Customer Service Specialist Apprenticeship Standard with SBC Training, Shrewsbury.
The Customer Service Specialist apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme is delivered using a blend of online, anytime learning and expert-led classroom training covering core topics.Training Outcome:
A potential for full-time employment at the conclusion of the apprenticeship.
Employer Description:We are professional Shropshire and Worcestershire Estate Agents, with true expertise in residential sales & lettings.Working Hours :Mondays to Fridays between 9:00am and 5:00pm and potentially 1 in 2 Saturdays between 9:00am and 1:00pm.Skills: Communication skills,Organisation skills,Customer care skills,Team working....Read more...
Management of opportunities in HybrIT’s CRM tool set and ensuring data is correct across each platform
Communication with clients and assisting the sales operation process
Liaise with Accounts department regarding orders and billing activities
Understanding and learning about new products and solutions
Gathering client data from multiple internal sources to build reports and create visualisation for multiple departments
Training:Why choose our Microsoft Data Essentials apprenticeship?
QA’s Microsoft Data Essentials Level 3 apprenticeship can support your business to be more productive with data and adapt to a modern-day workplace. Data available to organisations is increasing at scale. How your business leverages it is essential to successful transformation and continued growth.
QA's Microsoft Data Essentials Level 3 apprentice will learn to:
Source, format and present data securely, using Microsoft Excel, Power BI and SQL
Analyse structured and unstructured data to support business outcomes
Blend data from multiple sources as directed
Communicate outcomes appropriate to the audience
Apply legal and ethical principles when manipulating data
QA’s Microsoft Data Essential Level 3 apprenticeship programme enables your organisation to:
Build the capabilities you need throughout your organisation to collect, study, organise and present data, increasing digital adoption and the provision of intelligent and valuable business insights
Create and develop analysts for the modern workplace by reskilling your existing talent, or hiring new entry-level talent. QA’s programmes, partnerships and recruitment capability enable us to tailor a solution that works for your business
Provide training that acts as a standalone solution or as part of a wider academy/programme to an array of business functions
Tools and technologies learnt: Apprentices will learn to use Microsoft Power BI, Excel and SQL Azure.Training Outcome:90% of QA apprentices secure full-time employment after completing: this is 20% higher than the national average.Employer Description:HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers. HybrIT Services is a fast-growing Systems Integrator and Managed Service Provider. At HybrIT we deliver a customer first approach to services, ensuring quality while maintaining great relationships with our customers.Working Hours :Monday - Friday between 8.30am to 5.30pm.Skills: Communication skills,Organisation skills,Problem solving skills,Team working....Read more...
Being main support for the Sales Team, and have ownership of administrative duties
Facilitating the management of candidate timesheets ensuring all queries and issues are addressed for effective and efficient payroll service
Utilising candidate inhouse data systems to allow for availability calls and texts, and inputting current information onto on-line portals
Gaining an understanding and adherence to various Healthcare frameworks, SLA, and contract requirements
Working closely with colleagues to ensure strong collaborative working links between all areas of the division and with the wider arena of MedicsPro
Working to a customer centric manner ensuring communication cascade or escalation of relevant information as required
Key Attributes
Ability to prioritise workloads
Excellent customer service skills
To apply due diligence to assigned tasks
Strong administration, interpersonal and communication skills
IT proficient MS office, CRM database
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional Skills Maths and English Level 2 (if required)
All training is conducted at the employer's site with a face-to-face skills coach
Employer-led detailed off the job training
Training Outcome:This is a career building role which suits good administrators and communicators who can work with diplomacy and efficiency.Employer Description:MedicsPro Limited is one of the UK’s leading specialist healthcare recruitment agency, contracted to supply medical staff to a wide range of public and private sector clients throughout the UK. Our people are industry experts, providing staffing for roles such as doctors, nurses, allied health professionals (AHP) and health science staff (HSS).Working Hours :Monday to Friday 08:00 am - 16:30 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills....Read more...
Updating their CRM system with client data and sharing information with the sales team
Answering phone calls and handling client inquiries with professionalism and care
Managing emails from clients and ensuring correspondence is dealt with promptly
Working with a diverse portfolio of customers, estate agents, and mortgage brokers
Analysing data and producing reports to aid decision-making
Resolving customer issues/complaints effectively, if they arise
Coordinating team meetings and distributing meeting notes across the business
Making outbound calls to customers and clients as needed
Training:Level 3 Advanced Apprenticeship in Customer Service Specialist consisting of:
Level 3 Standard in Customer Service Specialist
Level 2 Functional Skills in mathematics (if applicable)
Level 2 Functional Skills in English (if applicable)
You will be required to attend a half-day session with HBTC where you will work towards any functional skills (where needed) that you have to take. There will also be an end point assessment. Training Outcome:
After the Apprenticeship, there may be an opportunity for you to advance in the workplace or go on to higher education
Employer Description:With more than 2,000 advisers across the UK, we offer expert mortgage advice on a local, regional and national level to UK consumers, both face-to-face and over the phone.
The expert advice we offer, combined with the volume of mortgages that we arrange, places us in a very strong position to ensure that our customers have access to the latest deals available and receive a first-class service.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Duties:
Support with data analysis
General administration
Processing orders
Receiving and making calls with customers relating to orders, queries and promotions
Develop and maintain good relationships with new and existing customers to ensure repeat business
Other duties will include-
- Receiving and making calls, in relation to orders, queries & promotions
Producing, with assistance, different reports across different internal systems
Communication between departments, especially Sales Administration & Field Sales Support
Data Processing & Analysis
Using Sage & CRM databases to process sales orders and log order queries
Use of spreadsheets and Word documents
Processing, with assistance, of internal reports to distribute to specific teams/ members• Using the internet for product research and item equivalents.
General Administration
General Administration
Adding supporting paperwork to our Therefore system
Cross-checking orders to despatch manifests
Filing
Photocopying
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Sales Administration Manager which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:If the candidate is successful with in this role and achieves the qualification, a full time role will be discussed at the end of the apprenticeship.Employer Description:One of the leading suppliers of High-performance building chemicals and sealants to the trade, we offer an impressive range of over 600 products lines, where the majority are manufactured from our state of the art purpose built 130,000sq ft production and warehousing facility.Working Hours :Mon-Thur: 8:30am-5:00pm Friday: 8:30am- 4:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Patience,Openminded,Punctual....Read more...
Throughout the apprenticeship, the successful candidate will get to experience different areas of the business to gain a better understanding and further develop. Order of movement as below:
Technical Department Stores Team:
Manufacturing, building, packing, testing, flashing device process
Operations Department, Collections Team:
Payment collection and telephone manner skill development
Operations Department, Service and Bookings Team:
Logistical process and customer service skill development, some early technical expertise development and continued telephone manner development
Sales Department, After Sales Team:
B2B and B2C liaison, further developing phone skills, logistical skills and beginner sales technique skills
Operations Department, Thefts and Security Team:
Monitoring and commissioning devices, further developing telephone skills, customer service and technical skills to high beginner/low intermediate level
Technical Department, Technical Team:
Troubleshooting device problems at an intermediate level, handling lower-level complaints, further developing customer service, telephone and technical skills
Training:
Business Administrator Level 3
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12 weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Progression to be discussed, subject to commercial requirements.Employer Description:Global Telemetrics is the billing and monitoring platform for several worldwide vehicle security companies including SmarTrack, Shadow Immobiliser, Clifford, Autowatch and provides OEM solutions to vehicle manufacturers. Monitoring Thatcham Security Certified devices using the latest technology and secure cloud-based CRM systems to manage customer information and billing. Global Telemetrics Provide 24/7 365 days-a-year support for customers worldwide with staff dedicated to help on all aspects of vehicle tracking and recovery as well as customer and engineer advice. Global Telemetrics have successfully recovered over £90 million of vehicles since inception.Working Hours :Monday - Friday 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
We are looking for an ambitious, diligent and adaptable person with a positive outlook to join our back-office team as an apprentice in a wide-ranging job covering various aspects of business support and marketing. A great way to learn how an SME runs and operates which will give a huge variety of transferrable skills including communication, time management and being a part of a team.
Business Support:
Office administration - maintaining a clean and tidy workspace, welcoming guests onto site, preparing hot drinks for guests and team members, loading/emptying dishwashers
Timesheet/invoicing support - learning how to use timesheet platform to manage portfolio of 40-50 remote contract workers
Sending contracts for e-signing via Adobe Sign
Answering the main phone line, forwarding phone calls on to the relevant consultants/team members, taking messages
Dealing with inbound job applications, fielding queries via email and logging appropriately within our CRM
Provide holiday cover within finance and administration team
Marketing:
Social media - content creation, scheduling posts across multiple channels including LinkedIn, Instagram, X and TikTok
Email marketing - writing emails, curating lists, checking GDPR consent and data hygiene
Updating marketing support and pitch documents according to brand guidelines using templates in Canva and Adobe InDesign
Training:
Next Level will work closely with you to complete your Level 3 Business Administration Apprenticeship. We can hire apprentices at any time and hold regular workshops for those on the course
These workshops occur once every 2 weeks online
You will get specific 1-2-1 tutoring and regular reviews between your tutor, manager, and yourself to ensure you are meeting deadlines and staying on top of your work. These may be online or in person at your place of work
If required, we can also provide Functional Skills in maths and English throughout your apprenticeship
Training Outcome:Full-time job at mustard upon successful completion of apprenticeship as either Business Support or Marketing Executive.Employer Description:23 staff, buzzy and noisy office based in city centre in Bristol. Regular social gatherings, activity days and sometimes overseas trips. We partner with local charities and fundraise regularly with bake sales and other events. Fast-paced environment, no 2 days are ever the same.Working Hours :Monday to Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Organisation skills....Read more...
Key Responsibilities
Candidate Sourcing & Engagement
Proactively source, screen, and qualify candidates for live job roles
Build relationships with candidates to understand their skills, motivations, and availability
Handle objections and sell opportunities to potential candidates
Amend and format CVs to highlight candidate suitability
Ensure all placements meet safer recruitment compliance
Recruitment Administration & Database Management
Keep our CRM system up to date with candidate activity
Maintain all records and documentation to support compliance and audit requirements
Assist in drafting and placing job adverts across multiple platforms
Business Development & Future Growth
Shadow experienced recruiters and learn how to win new business
Develop an understanding of market trends and recruitment strategies
Support existing client relationships and assist in delivering exceptional recruitment services
Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:
We will train you to become a full Recruitment Consultant within the business
Employer Description:Ardent Social is a fast growing start-up recruitment agency with ambitious plans to scale and become a market leader in the social work recruitment. Our mission is to provide an exceptional recruitment experience, connecting talented social workers with opportunities that make a real impact in local communities.
This is an exciting opportunity to join us at the ground level and be part of our journey to rapid growth and success. We are looking for an Apprentice Recruitment Resourcer who is eager to learn, grow with the business, and ultimately become a future leader within the company.
This is not just a job—it's a career path into recruitment, with structured training, commission based on performance, and a clear route to progressing into a fully-fledged Recruitment Consultant managing their own desk.Working Hours :Monday to Thursday
9:00am- 6:00pm
Friday
9:00am- 5:30pm
(39.5 hours per week)Skills: Communication skills,Organisation skills,Team working,Strong communication skills,Relationship-building skills,Highly motivated,,Desire to earn and grow,Resilient and confident,,Able to handle objections,Able to handle rejections,Excellent time management,Ability to prioritise tasks,Detail-oriented,Able to work independently....Read more...
Key Responsibilities
Candidate Sourcing & Engagement
Proactively source, screen, and qualify candidates for live job roles
Build relationships with candidates to understand their skills, motivations, and availability
Handle objections and sell opportunities to potential candidates
Amend and format CVs to highlight candidate suitability
Ensure all placements meet safer recruitment compliance
Recruitment Administration & Database Management
Keep our CRM system up to date with candidate activity
Maintain all records and documentation to support compliance and audit requirements
Assist in drafting and placing job adverts across multiple platforms
Business Development & Future Growth
Shadow experienced recruiters and learn how to win new business
Develop an understanding of market trends and recruitment strategies
Support existing client relationships and assist in delivering exceptional recruitment services
Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider, Davidson Training UK Ltd
All training is carried out within the workplace during working hours
Training Outcome:
We will train you to become a full Recruitment Consultant within the business
Employer Description:Ardent Social is a fast growing start-up recruitment agency with ambitious plans to scale and become a market leader in the social work recruitment. Our mission is to provide an exceptional recruitment experience, connecting talented social workers with opportunities that make a real impact in local communities.
This is an exciting opportunity to join us at the ground level and be part of our journey to rapid growth and success. We are looking for an Apprentice Recruitment Resourcer who is eager to learn, grow with the business, and ultimately become a future leader within the company.
This is not just a job—it's a career path into recruitment, with structured training, commission based on performance, and a clear route to progressing into a fully-fledged Recruitment Consultant managing their own desk.Working Hours :Monday to Thursday, 9:00am- 6:00pm.
Friday, 9:00am- 5:30pm.
(39.5 hours per week)Skills: Communication skills,Organisation skills,Team working,Strong communication skills,Relationship-building skills,Highly motivated,,Desire to earn and grow,Resilient and confident,,Able to handle objections,Able to handle rejections,Excellent time management,Ability to prioritise tasks,Detail-oriented,Able to work independently....Read more...
Mustard are a B-Corp creative recruitment business. We are headquartered in Bristol but operate globally, servicing the creative industries. We have 6 distinct divisions:
BE – Built Environment, Architecture
ID – Interior Design
MD – Marketing & Design
XP – Events, Exhibitions & Experiential
FX – VFX, TV, Film & Gaming
TD – Technology & Development
We are looking for an ambitious, diligent and adaptable person with a positive outlook to join our back office team as an apprentice in a wide-ranging job covering various aspects of business support and marketing. A great way to learn how an SME runs and operates which will give a huge variety of transferrable skills including communication, time management and being a part of a team.
Business Support
Office administration – maintaining a clean and tidy workspace, welcoming guests onto site.
Timesheet / Invoicing support – learning how to use timesheet platform to manage portfolio of 40-50 remote contract workers.
Sending contracts for e-signing via Adobe Sign.
Answering the main phone line, forwarding phone calls on to the relevant consultants / team members, taking messages.
Dealing with inbound job applications, fielding queries via email and logging appropriately within our CRM.
Provide holiday cover within finance and administration team.
Marketing
Social Media – content creation, scheduling posts across multiple channels including Linkedin, Instagram, X and TikTok.
Email marketing – writing emails, curating lists, checking GDPR consent and data hygiene.
Updating marketing support and pitch documents according to brand guidelines using templates in Canva and Adobe Indesign.
Training:Business Administrator
Level 3 Business Administrator apprenticeship standard, which includes:
Level 2 Functional Skills in Maths and English (if required)
End-Point Assessment (EPA)
Underpinning skills, knowledge and behaviours
The training provider for this Apprenticeship will be City of Bristol College who will support you in working towards achieving your qualification.Training Outcome:
Full-time job at mustard upon successful completion of apprenticeship as either Business Support or Marketing Executive.
Employer Description:23 staff, buzzy and noisy office based in city centre in Bristol. Regular social gatherings, activity days and sometimes overseas trips. We partner with local charities and fundraise regularly with bake sales and other events. Fast-paced environment, no 2 days are ever the same.Working Hours :Monday - Friday, 08:30 - 17:30. 40 hours. 1 hr per day lunch break to be taken 12:30 - 13:30.
To be based on-site.Skills: Communication skills,IT skills,Organisation skills,Initiative,Adaptable,Hard-working....Read more...
Does this sound like you?
An ambitious, target driven and self-motivated individual, with a sharp mind, high levels of intelligence and initiative with the ability to learn quickly, work under pressure and enjoy working in a fast-paced environment. It is a result driven industry so you will need to be resilient and be mentally agile. You will receive training, support and encouragement from your teammates and managers from your very first day onwards!
Source and pre-screen suitable candidates from CV Library, Reed, etc.
Making over 60 cold calls per day to new and old candidates.
Registering candidates which includes vetting for compliance.
Utilise CRM systems to create, update and maintain profiles and documents for new and old candidates.
Use ATS to track and add new/old candidates.
Support Recruitment Consultants with candidate recruitment and selection.
Shortlist suitable candidates for job vacancies provided to you by Recruitment Consultants.
Use CRM/ATS to record accurate and detailed notes/
Create, post and monitor job adverts.
Build and maintain relationships with candidates and agency workers
Providing interview feedback to unsuccessful candidates.
Delivery excellent customer service.
Send and respond to emails in a timely manner
Processing agency worker timesheets
Recording agency worker timesheets on relevant systems.
Chasing and following up with agency workers where timesheets have not been submitted or approved.
Ensuring timesheets are accurately submitted to clients and approved before relevant deadlines.
Obtain referee details from candidates and then send them out to referees and follow up on any outstanding references.
Identify new business opportunities by passing suitable referee details to Recruitment Consultants for Business Development.
Uploading candidate compliance documents on to relevant systems and client portals.
Answer telephones queries, resolving enquiries and providing advice and information on a wide range of issues such as agency worker timesheets, job adverts, etc.
Taking accurate messages and passing it on to Recruitment Consultants, etc.
Maintain and uphold company standards, branding and principles
Training:
All training will be carried out within the workplace during working hours
We aim for you to complete your Apprenticeship with the use and ease of eLearning, encouraging you to submit evidence via your eportfolio
We will set you targets that are specific to your needs, training you as we go on what you need to know
The qualification will be adapted to suit your exact job description and your organisation’s needs; however, it is flexible and easily fits in with your normal every day work
You must complete at least 6 hours a week off-the-job training and this will be discussed and planned with your employer. This could be in the way of mentoring, job shadowing, spending time on set tasks and assignments and/or researching
Every 3 months your trainer and employer will complete a formal Progress Review with you. This will check that you are on target. If you are not, then your plan will be amended and any additional training and development needs will be addressed
Full training will be given leading to a recognised Level 3 Recruiter Standard Qualification
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
Full-time position and growth within the business
We want to train an apprentice and help them grow and flourish with us
We wish to mentor you and support you as you advance along with us
We anticipate your continued growth and commitment to us also
Employer Description:ABOUT US
Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.
OUR MISSION
Our mission is to be a leading global recruitment brand known for developing professionals and helping business thrive through great client partnerships and career development. Inspiring ambitious achievement, delivering results, ensuring value for all, and providing continuous employment opportunities. Utilising our expertise and our values in the work we do, the people we place and the companies we serve.
OUR VALUES
• Exhibit Company Values at all times
• Add Value
• Exceed Targets
• Go the extra mile
• Work to Excellent
• Resilience
• Consistency
• Proactivity
• Work with integrity and respect at all timesWorking Hours :Monday- Friday
8:30am- 6:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Intermediate skills in outlook,Intermediate skills in Excel,Ambition and independence,Excellent attention to detail,A people person,A proactive individual,Self-motivated,Ability to interpret data,Desire to succeed,Ability to work under pressure,Professional in appearance,Professional in conduct,Articulate,Good attitude to work,Desire to work in recruitment....Read more...
Coordinate and maintain key marketing channels (both digital and offline)
Plan and deliver tactical campaigns against SMART (Specific, Measurable, Achievable, Realistic, Time-bound) objectives Manage the production and distribution of marketing materials, e.g. digital, print and video content as appropriate
Produce a wide range of creative and effective communications, including ability to write and proofread clear and innovative copy, project briefs, and give confident presentations
Able to engage and collaborate with a wide range of clients/stakeholders, across departments internally and with clients/suppliers externally to support marketing outcomes as required
Use good project and time management to deliver projects/tasks/events as appropriate, effectively. Including the ability to divide time effectively between reporting, planning and delivery
Coordinate several marketing campaigns/projects/events to agreed deadlines
Effectively liaise with, and manage, internal and external stakeholders including suppliers to deliver required outcomes Monitor project budgets within their scope of work using appropriate systems and controls
Evaluate the effectiveness of marketing campaigns by choosing the appropriate digital and offline data sources
Assimilate and analyse data and information from a range of sources to support marketing activities
Evaluate data and research findings to derive insights to support improvements to future campaigns
Effectively use appropriate business systems and software to deliver marketing outcomes efficiently, for example to analyse data, produce reports and deliver copy
Use appropriate technologies to deliver marketing outcomes e.g. digital/web analytics, social media, CRM
Training:
Apprentices will spend at least 20% of their working hours completing off the job training leading to a nationally recognised qualification through the Level 4 Marketing Executive Apprenticeship Standard
Training Outcome:
To be confirmed
Employer Description:Caterpillar is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. We do business on every continent, principally operating through three primary segments – Construction Industries, Resource Industries, and Energy & Transportation – and providing financing and related services through our Financial Products segment.Working Hours :Monday - Thursday, 06:50 - 16:45 and a Non Working Day Friday.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
Duties will include:
Management of recruitment process: from start to end, dealing with both the candidate and client- this involves sourcing candidates using job boards, word of mouth, social media etc, compliance and placement of candidates. Also look at ways of implementing new recruitment processes and take responsibility
Contribute to overall business growth and strategy through engagement with associated teams
Promote Careland healthcare brand awareness in your region through engagement with clients, partners and other channels as appropriate
Ensure quality and compliance in line with company policies and statutory guidance
Business development activities to meet sales goals: research and identify new business opportunities in order to generate revenue, improve profitability and help the business growth by establishing and developing relationships with Care homes, hospitals and other healthcare providers across your region
Management of placements - Monitor candidates’ availabilities, put candidates forward for work at every opportunity possible to meet client requirements and to achieve revenue in line with business goals. matching the best talent to the relevant roles
Facilitate and finalise agreements between candidate and healthcare providers (clients). You must take on reasonable additional or different duties when we ask you, to meet our reasonable business needs
Timesheet management - Ensure candidates timesheets are submitted on time
Answer customer queries and take ownership of any issues arising through to completion
Manage company databases including staff documents, compliance documents, trainings and CRM systems
Achieve set KPI’s (key performance indicator) - achieving gross profit targets for the business and working closely with the company management to develop the service and take it to new heights
Be able to build a strong team in your region. You will play a huge part in the success and growth of Careland healthcare by being part of our multiple locations-based team, building and growing our culture which we will inherit across the globe
Training:
Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
All training will take place within the workplace during normal working hours (no day release)
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:Potential full-time job offered at end of apprenticeship.Employer Description:Careland is a healthcare recruitment agency. We are a passionate, driven company striving to provide the best service to all our clients and candidates. Our focus is to match nurses, healthcare assistants and other healthcare professionals into suitable roles. We provide temporary and permanent staffing to private healthcare providers, NHS clients and Care homes. We are therefore looking for a hard – working, eager to learn individuals to join our team!Working Hours :Monday - Friday, 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Maintain relationships,Prioritise workload,Multi-task,Self Motivated,Results driven,Confident,Flexible,Strong influencer,Performance driven,Good Written and verbal skills,Able to work under pressure....Read more...
We are looking for a highly organised and detail-oriented Sales Administrator to join our team. The successful candidate will report to one of our Senior Account Managers and support the sales team in achieving their targets. This role involves managing a variety of administrative tasks, ensuring smooth coordination between departments, and delivering excellent customer service to clients.
Key Responsibilities:
Provide administrative support to the sales team
Requesting costs from existing supply base
Comparing costs and preparing quotes
Preparing sales presentations
Researching new suppliers
Providing product data to clients using client’s approval systems / spreadsheets
Respond to customer queries and provide exceptional support as needed
Schedule and organise meetings for the sales team
Maintain accurate customer and supplier records in Initial’s Customer Relationship Management (CRM) system
Maintain and update sales records, reports, and documentation
Document processes and update procedure manuals as needed
Request and manage despatch of samples
Ad hoc projects requested by senior sales team
Training:In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Business Admin qualification which will help start your career and give you an insight into the business processes and procedures.
Our training is all complete remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you.
You receive 20% off the job training during this apprenticeship which is included in your weekly working hours.Training Outcome:A full time position may be available for the right person subject to completion of their probation period and their apprenticeship.Employer Description:Initial Incentives is a dynamic, fast-growing company at the forefront of the branded merchandise industry. With over 30 years of experience, we are trusted by businesses of all sizes across the UK and Europe to deliver exceptional promotional merchandise solutions.
Our mission is to help organisations achieve their goals—whether it’s enhancing brand visibility at events and exhibitions, building customer loyalty, celebrating milestones, or rewarding employees. We pride ourselves on our innovative approach, collaborative team culture, and unwavering commitment to excellence.Working Hours :Monday to Friday, 09:00 – 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Problem solving....Read more...
We are seeking a highly motivated and organised Donations and Supporter Services Officer to join our charity team. Based at our Head Office in Wellington, the role is pivotal in managing donations, providing exceptional supporter care, and ensuring that our donors feel valued. You will be responsible for the day-to-day administration of our supporter database, processing donations, and delivering an excellent service to our community of supporters as you want with this.
Daily Duties:
Donation Processing: Accurately process all donations (online, postal, cash and in-person) in a timely manner, ensuring compliance with data protection and gift aid regulations.
Supporter Care: Act as the first point of contact for donors and supporters, answering queries via phone, email, post or in person. Provide excellent service to maintain and build strong relationships with our supporters.
Database support: Accurately maintain and update our CRM database with supporter information, donation records, and interactions.
Fundraising Support: Assist where necessary with fundraising campaigns, donor events, and appeals, working closely with the wider team to maximise engagement and income.
Acknowledgement & Stewardship: Ensure timely and personalised acknowledgment of donations, cultivating ongoing relationships with key supporters and recognising their contributions.
Training:
You will be pursuing a Level 3 Apprenticeship Standard in Business Administration.
As part of this Apprenticeship Programme you will attend Weston College, one day a week. You will also have an assessor who will conduct on-site and college observations to evaluate your progress.
At the conclusion of your program, your qualification will be assessed through an End Point Assessment.
Training Outcome:Dorset and Somerset Air Ambulance actively promote from within their organisation where skills match the role. However, nothing is in place formally.Employer Description:Dorset and Somerset Air Ambulance (DSAA), provides relief from sickness and injury for the people of Dorset and Somerset, by the provision of an air ambulance service, with an air and road delivered critical care capability providing critical care where it is needed most.Working Hours :Monday to Friday 8:30am-4:30pm
30 minute unpaid lunch breakSkills: Communication skills,Attention to detail,Team working,Initiative,Positive Attitude....Read more...
