Working in the busy site office you will be responsible for supporting the site management team in all aspects of the business
Document control of direct employees and sub-contractors
Answering telephone enquiries from the client, sub-contractors and suppliers
Document control of plans, drawings, delivery instructions and invoices
All office duties associated in a normal office
Organising meeting rooms and welcoming visitors to the site
Training:This apprenticeship will gain a Level 3 Business Administrator (A-Level) qualification, as well as Functional Skills in English and maths if required.
Delivery will be via Farnborough college usually a day release programme. Training Outcome:If the apprentice is successful then it is hoped that it will lead into full- time employment or progress onto another apprenticeship within the construction industry or consider other avenues such as office management, human resources or recruitment.Employer Description:CoTrain is a program under SECBE . As a shared apprenticeship scheme and a Flexible Job Apprenticeship Agency partly funded by CITB to provide a route into industry for anyone wishing to complete an apprenticeship. We employ and mentor the apprentice and place them with our construction partners and colleges to gain the correct experience & skills to complete their qualifications.Working Hours :Monday - Friday, 8.30am - 5.00pm.
A lunch break of 1 hour each day, or this may be split into two 30 minute breaks.
You will work from the office Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience,Willingness to learn,Time Management....Read more...
Role and Responsibilities:
The apprentice will rotate across multiple disciplines to gain a broad understanding of how a modern renewable energy business operates.
Duties include:
Answering telephone calls, SMS and emails
Supporting customers throughout their journey
Updating Lana CRM and ServiceM8 & Design Software’s
Preparing quotations, handover packs and project documentation
Assisting finance with invoice processing and filing in Xero
Supporting HR with recruitment, onboarding and training records
Assisting marketing with LinkedIn, website and review campaigns
Scheduling surveys, installations and service visits
Ordering office supplies and maintaining accurate records
Learning AI tools, including Microsoft Copilot and ChatGPT, to improve productivity
Supporting continuous improvement projects across the business
The apprentice will receive structured mentoring and rotate through Administration, Operations, Finance, Marketing, Sales and Customer Service.
Please note: The key dates are to be used as a guide only. Should the right candidate be found, this vacancy may close early.Training:
Training with Milton Keynes College.
Ongoing training, support and development with the employer.
Business Administrator Level 3.
Training Outcome:This role is intended to develop into a permanent position. Successful candidates could progress into Operations, Office Management, Marketing, Finance or Project Coordination as the business continues to grow.Employer Description:The Green Way Solar Ltd is a well-established, family run renewable energy company based in Milton Keynes, designing and installing solar PV, battery storage, EV charging and air conditioning systems across domestic, commercial and public sector projects.
We are passionate about creating a more sustainable future while delivering exceptional customer service. Our values of Trust, Initiative, Respect and Family are at the heart of everything we do. As a growing business, we invest in our people, providing ongoing training, real responsibility and clear career progression in one of the UK's fastest-growing industries. Our apprentices are valued members of the team from day one, working alongside experienced team members and gaining practical skills that will support a long-term career.Working Hours :Monday-Friday 08:30-16.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working,Initiative,Interest in AI....Read more...
As an Office Administrator Apprentice, you will play an important role in supporting the day-to-day operations of a busy construction company. Working in our friendly office in Harston, near Cambridge, no two days will be the same. You will gain experience across a variety of administrative functions while developing valuable workplace skills.
Typical duties may include:
Answering telephone and email enquiries from customers, suppliers and employees.
Maintaining and updating company records and databases.
Inputting data accurately and preparing documents as required.
Coordinating and organising employee training and certifications.
Assisting site-based staff with administrative requests and queries.
Ordering materials, equipment and supplies from suppliers.
Supporting the smooth running of the office and general business operations.
Assisting with marketing activities, such as updating company information and promotional materials.
Providing basic administrative support for finance functions, including record keeping and documentation.
This is a varied and hands-on role that offers the opportunity to learn how a successful construction business operates while working as part of a small, supportive and highly effective team. The successful apprentice will develop strong organisational, communication and administration skills in a professional office environment.Training:In addition to administrative training via Cambridge Regional College, the apprentice will have opportunities to develop skills in customer service, marketing, finance administration (Sage), health and safety, procurement, project coordination, and business systems.
This broader exposure will provide valuable insight into how a successful construction business operates and support future career progression across a variety of business functions. There will also be on the job training specifically for construction industry administration procedures and compliance requirements.Training Outcome:Opportunity for full time position and assistant office manager role.Employer Description:Local construction company, known for communicative and collaborative approach to projects. We are a main contractor working in central Cambridge for commercial client on large refurbishment projects. We are a friendly and close-knit team who enjoy working collectively to solve problemsWorking Hours :Monday to Friday, 10.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role will involve supporting the service to create, for example, licences for taxis, alcohol establishments, horses on the common.
Duties will include, but not limited to:
General admin support for all team members
Use of Microsoft Word, Excel, Access, Outlook and Teams
Creating and sending renewal letters, updating/maintaining databases, populating spreadsheets
Creating licences using Civica APP
Issuing taxi test certificates and e-mailing applicants/licence holders
Making and receiving phone calls from various stakeholders
Training:Business Administrator Level 3.
The qualification will be achieved in the workplace during the duration of the apprenticeship.Training Outcome:The City of Lincoln Council is committed to “Grow our Own” and supporting apprentices through their training and development to secure full-time roles within the council where suitable vacancies arise.Employer Description:The City of Lincoln Council is a local authority which provides a range of public services to the residents of Lincoln such as housing, revenues and benefits and council tax. The Council's vision statement is “Together, let’s deliver Lincoln’s ambitious future”.Working Hours :Monday - Thursday, 9.00am - 5.00pm.
Friday, 9.00am - 4.30pm.
Lunch break (30-minutes) unpaid.Skills: Problem solving skills,Number skills,Team working,Creative,Initiative,Patience,Literacy skills,Decision Making....Read more...
Dealing with incoming and outgoing telephone calls
Dealing with incoming and outgoing post
Liaising with clients, service providers and health care practitioners
Liaising with internal departments to ensure an excellent level of service is provided
Welcoming visitors and assisting with hospitality
Answering incoming telephone calls
Scanning, filing, and archiving paperwork
Following company procedure and workflow arrangements
Recording, updating and archiving information
Use of office equipment (photocopier, fax machine etc.)
Training:
Business Administrator Level 3 Apprenticeship Standard
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
A full-time role may be available to the successful candidate at the end of the apprenticeship
Increments in pay based on performance reviews
Employer Description:Cherish Home Care is a domiciliary care provider in Birmingham, Sandwell and Dudley. It provides care in the community.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Willingness to learn....Read more...
Support in the delivery of retrofit and surveying contracts from inception to completion
Work with the Project Managers to ensure strong operational and commercial performance
Provide clients with informed advice and support, as well as assurance that projects are being effectively managed
Ensure a quality-focused approach on all projects with a robust quality control process
Liaise with internal staff and external sub-consultants and contractors
Embed a strong Health & Safety culture in the delivery team(s)
Training:Business Administrator Level 3 Apprenticeship Standard:
Training will take place in the workplace
6 hours per week will be allocated to learning new knowledge skills and behaviours
Training Outcome:Full-time employment following the completion of the apprenticeship for the right candidate.Employer Description:At Parcor we’re more than just consultants with checklists. We’re a team of Building
Surveyors and Project Managers with more than 20 years expertise, experience and
accreditations in Surveying, Building Safety and Domestic Retrofit. Our purpose is to create
a safe and sustainable environment for everyone.Working Hours :Monday to Friday. Hybrid working (some working from home). Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Start your career in Freight Forwarding with a leading logistics provider.
The role will initially focus on supporting European Road Freight operations. Over time you’ll gain exposure to sea and air freight and develop into a full multi-modal operator.
Duties:
Support EU Road Freight Operations.
Learn Sea & Air Freight Operations.
Work in a busy, supportive team.
Build a long-term career in Global Logistics.
This role would suit someone who’s organised, keen to learn and interested in building a long-term career in freight forwarding.
Logistics experience, particularly in Road Freight is a bonus, but attitude and willingness to learn are just as important.Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long-term.Employer Description:Westbound Logistics Services Ltd is a global company, with its HQ in Essex, U.K. We help businesses import and export their products.Working Hours :08.00 - 17.00, Monday - Friday, with 1 hour lunch break (unpaid).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Confident telephone manner,Strong communication skills,Own transport....Read more...
The Business Administrator Apprentice will be involved in a variety of tasks, including:
Customer Interaction: Handling customer inquiries via phone and email to ensure excellent service
Order Processing: Processing incoming orders and entering them into the sales system, including adding new customers and products
Order Management: Updating customers on the status of their orders and processing orders for raw materials and consumables
Logistics Coordination: Arranging shipping and logistics for both UK and export sales
Office Administration: Maintain and use filing systems ensuring that all data is recorded and stored in the appropriate computer based files
Financial Administration: Issuing invoices for completed orders and managing payments
Quality Management: Assisting with the implementation of the company's Quality Management System
Training:
One day study per week
Training Outcome:Could lead to a permanent position for the right person.Employer Description:Heathcotes are located in Staffordshire in the heart of the United Kingdom and are a manufacturer of advanced composite materials. Our team of specialists have been manufacturing composite materials in the region since 1979, and now ship our products to over 30 different countries worldwide.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
An opportunity has arisen for a Lettings Negotiator / Lettings Agent to join a residential lettings and property management business supporting landlords with property lettings, tenant sourcing, valuations and ongoing property management.
As a Lettings Negotiator / Lettings Agent, you will be supporting the lettings operation through property visits, marketing, client liaison, administration and coordination of property management activities.
This full-time permanent role offers a salary range of £27,000 - £29,000 plus £1,000 - £3,000 annual bonus and benefits.
You will be responsible for
? Conducting property visits and gathering information required for rental marketing.
? Carrying out property valuations and advising on rental market considerations.
? Arranging photographs, measurements and property details for advertising and management purposes.
? Obtaining relevant property documentation and certificates.
? Identifying property condition or maintenance requirements and supporting follow-up action.
? Supporting property inspections and coordinating general maintenance requirements.
? Responding to enquiries by telephone, email and in person.
? Keeping databases, records and correspondence accurate and up to date.
? Supporting the wider team with day-to-day branch and administrative activities.
What we are looking for
? Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Lettings Consultant, Lettings Coordinator, Property Administrator, Estate Agent or in a similar role
? Have prior administrative experience
? Ideally have lettings or property management experience ,
? Strong written and verbal communication skills with the ability to deal confidently with clients, tenants and colleagues.
? Good organisational skills and the ability to manage several tasks effectively.
? Willingness to travel to properties within the required local catchment area.
Shift:
? Monday to Friday: 09:00 to 17:30
?....Read more...
An opportunity has arisen for a Lettings Negotiator / Lettings Agent to join a residential lettings and property management business supporting landlords with property lettings, tenant sourcing, valuations and ongoing property management.
As a Lettings Negotiator / Lettings Agent, you will be supporting the lettings operation through property visits, marketing, client liaison, administration and coordination of property management activities.
This full-time permanent role offers a salary range of £27,000 - £29,000 plus £1,000 - £3,000 annual bonus and benefits.
You will be responsible for
? Conduct rental property valuations and advise landlords on local rental market conditions.
? Visit properties to take photographs, measurements and gather accurate property details.
? Prepare and obtain the required information, documentation and certificates for property marketing.
? Liaise with landlords and prospective tenants, responding promptly to lettings enquiries.
? Build and maintain positive relationships with landlords and other property contacts.
? Maintain accurate lettings records and ensure activities are carried out in line with relevant legal requirements.
What we are looking for
? Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Lettings Consultant, Lettings Coordinator, Property Administrator, Estate Agent or in a similar role
? Have prior administrative experience
? Ideally have lettings or property management experience.
? Strong written and verbal communication skills with the ability to deal confidently with clients, tenants and colleagues.
? Good organisational skills and the ability to manage several tasks effectively.
? Willingness to travel to properties within the required local catchment area.
Shift:
? Monday to Friday: 09:00 to 17:30
? 1 Saturday in three and a day off in lieu.
Whats on offer
? Competitive Salary
? Company car.
? Staff bonus scheme.
? Company pension.....Read more...
The Patient Services Administrator Apprentice will support the day-to-day administrative and reception functions of Neasham Road Surgery, helping to deliver an efficient, professional, and patient-focused service. Working as part of a busy GP practice team, the apprentice will assist patients, support clinical and administrative staff, and develop key business administration and customer service skills within a healthcare environment. The role will involve handling confidential information, maintain accurate records, and ensure patients receive a positive experience when accessing practice services.
Key Duties & Responsibilities:
Welcome patients and visitors to the surgery in a friendly, professional, and respectful manner
Answer telephone calls and respond to patient enquiries, directing requests to the appropriate member of staff
Support appointment booking, cancellations, and patient registration processes using practice systems
Maintain accurate patient records and update information in line with NHS and practice procedures
Assist with processing repeat prescription requests and administrative correspondence
Manage incoming and outgoing emails, post, scanning, filing, and document management tasks
Support clinicians and administrative staff with routine administrative duties
Handle confidential patient information safely and in accordance with data protection requirements
Assist with processing referrals, test result communications, and other patient-related administration
Support the practice in maintaining accurate records and completing routine data entry activities
Help patients access online services, where appropriate, and provide guidance on practice procedures
Work collaboratively with colleagues to ensure the smooth running of reception and administrative services
Skills & Experience Gained:
Healthcare administration and patient services experience
Use of clinical and administrative IT systems
Professional communication with patients, clinicians, and external healthcare providers
Understanding of confidentiality, GDPR, and information governance within healthcare
Customer service and reception skills in a busy GP practice environment
Organisation, prioritisation, and time management skills
Experience maintaining accurate records and managing sensitive information
Understanding of NHS primary care services and healthcare administration processes
Ideal Candidate:
This role is suited to someone who is:
Friendly, approachable, and professional
Reliable and willing to learn
Organised and able to manage multiple tasks
Comfortable communicating with a wide range of people
Able to work effectively as part of a team
Respectful of confidential and sensitive information
Confident using computers and willing to develop digital skills
Able to remain calm and professional in a busy healthcare environment
This apprenticeship provides an excellent opportunity to gain valuable administrative experience within a patient-centred healthcare setting while working towards a nationally recognised qualification.Training:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Learning & Skills, Darlington.
The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship Learner could lead to:
Full time employment and / or Business Administration Level 3 Apprenticeship
Employer Description:Neasham Road Surgery is a modern, purpose-built GP practice located on the corner of Neasham Road and Smithfield Road in Darlington. The practice provides a wide range of primary healthcare services to more than 12,500 patients within the local community and works closely with other GP practices across Darlington to deliver high-quality, accessible healthcare services.
The surgery is committed to delivering compassionate, patient-centred care that supports the health and wellbeing of its community. The team strives to provide healthcare services with professionalism, respect, integrity, and a focus on achieving positive health outcomes for all patients. Neasham Road Surgery offers a welcoming and inclusive environment, with on-site parking including disabled spaces, wheelchair-friendly access, nearby public transport links, and a local pharmacy situated close to the practice.
The practice is built around core values of Compassion, Excellence, Accessibility, Partnership, Improvement, and Integrity. These values guide the way staff support patients and work collaboratively with healthcare professionals and the wider NHS community to deliver the highest standards of care.
As a Patient Services Administrator Apprentice, you will become part of a dedicated team committed to providing excellent customer service and ensuring patients receive the support and care they need when accessing healthcare services.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Business Support Officer, you will play a vital role in supporting the Family Connect team by processing referrals, recording information accurately, and ensuring sensitive safeguarding information is handled efficiently and confidentially.
Key responsibilities include:
Process safeguarding referrals from partner agencies, including Police, Health Services, Education, Early Help providers, and other statutory and voluntary organisations.
Record referrals and safeguarding information accurately on the appropriate case management systems
Ensure information is processed promptly and allocated in accordance with service procedures and statutory timescales
Maintain accurate electronic records and update databases in line with service requirements
Other ad hoc duties such as processing and sending letters and maintaining shared inboxes
Record information accurately, ensuring appropriate action is taken in line with safeguarding procedures
Prepare, distribute, and maintain records, reports, correspondence, and documentation
Support the organisation and administration of meetings where required
Handle highly sensitive, confidential, and often distressing information relating to children, families, abuse, neglect, domestic abuse, exploitation, and other safeguarding concerns
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:This is a fixed-term for 18-months; however, this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
The Operational Support Apprentice is a key position within the operational team at Scarisbrick Hall. The role serves as the first point of contact for pupils and parents seeking support with a range of day-to-day issues, ensuring that family’s needs are met effectively and efficiently. The role combines administrative, well-being, and customer service duties, requiring a proactive, caring, and organised individual who can maintain a positive and supportive school environment.
This position requires someone who can manage pupil services such as lost property, support with operational issues, provide quality customer service to our families, provide first aid, all while maintaining an approachable and calm manner to support the overall operations of the school community.
Scarisbrick Hall School is proud to have a reputation for high academic standards and staff who will go ‘above and beyond’ to secure the best possible outcomes for all students. The school is set in the beautiful setting of Scarisbrick Hall Park including woodland, lake and attractive surroundings. Scarisbrick Hall School is a member of the Independent Schools Association.
We are committed to safeguarding and promoting the welfare of children. Applicants must be willing to undergo child protection screening, including checks with past employers and the Disclosure & Barring Service. A full employment history is required for all applicants. The school will conduct this check.
As an employer we will teach you how to complete the following tasks:
Provide administrative support to the school office and operations team
Assist with answering telephone calls, emails and general enquiries professionally
Help maintain accurate records, filing systems and school information
Support arrangements for meetings, events, visitors and day-to-day school activities
Use Microsoft Office and school systems to produce documents, update information and support communication
Work safely and confidentially in line with school policies, safeguarding expectations and data protection requirements
Training:Business Administrator Level 3.
Throughout the programme, apprentices will develop key workplace skills including IT, communication, record keeping, decision-making, planning and organisation, project management, and interpersonal skills. They will also build professional behaviours such as adaptability, responsibility, and professionalism.
Training is delivered primarily in the workplace by an assessor, with 20% off-the-job learning during contracted hours. The apprenticeship concludes with an End Point Assessment (EPA), comprising an online multiple-choice test, a portfolio-based interview, and a project or improvement process presentation.Training Outcome:After this apprenticeship:
Your earnings can increase over time with an apprenticeship. Find out about potential future pay https://www.apprenticeships.gov.uk/apprentices/apprentice-pay-and-future-salary#
Completion of Level 3 Business Administrator Apprenticeship Standard.Employer Description:Scarisbrick Hall School is an award-winning co-educational independent school in Scarisbrick, Lancashire, close to the towns of Ormskirk and Southport. Providing personalised learning from nursery to age 18, we are recognised as the top Sixth Form in the North of England and among the top 10 nationally for progress and value added. We are also one of the select few Grade 1 independent schools rated 100% excellent by the Independent Schools Inspectorate (ISI). This makes Scarisbrick Hall one of the most accomplished and highly-acclaimed independent schools in the region.Working Hours :Apprentice Vacancies (2-positions available).
30-hours per week, term time only.
Working Hours:
1-Apprentice: Monday to Friday, 8:00am to 2:00pm.
1-Apprentice: Monday to Friday, 12:00pm to 6:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Good communication skills,Willingness to learn....Read more...
Maintain an accurate inventory of all business keys with effective tracking and security
Issue and retrieve keys to/from authorised personnel, with detailed records of key assignments
Maintain the security and confidentiality of keys, adhering to company policies and procedures
Address and resolve any key-related issues or concerns in a timely manner
Identify any key-based risks (including financial, reputational or safety related) and flag these to management quickly and in detail
Address and resolve as many customer inquiries and transaction requests as possible during the initial contact
Effectively manage conflict situations and promptly resolve customer concerns, ensuring that any necessary customer adjustments are considered
Receive, sort, and distribute all incoming business post
Prepare and send outgoing post, ensuring the correct labelling and postage
Act as the first point of contact for any post related enquiries, offering support to colleagues across the business
Work with postal and courier services to maintain efficient post deliveries
Redirect phone calls and other communications to appropriate team members or departments when necessary
Generate outbound customer communications, including phone calls and written correspondence, and perform general administrative tasks, ensuring responses are appropriate and tailored to meet the customer's needs and requirements
Adhere to the complaint resolution process, develop mediation skills, and share this knowledge with customer-facing teams to improve resolution rates
Maintain accurate records of key performance indicator (KPI) data and other management information for senior management and teams, ensuring precision in data input and output
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers.
City of Bristol College
Off site in its entirety
Training Outcome:
Curo regularly advertise Admin clerical roles which will be a great next step
Employer Description:Curo is a not-for-profit housing association and house-builder based in Bath, England, that manages over 13,000 homes and provides care and support servicesWorking Hours :Monday- Friday
Shifts to be confirmedSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Enthusiastic....Read more...
As a Business Support Administrator Apprentice, you will:
Manage and respond to emails in a professional and timely manner
Use Microsoft Office applications, including Outlook, Word, Excel and Teams, to support day‑to‑day business activities
Handle inbound and outbound telephone calls, providing a courteous and professional service
Work with internal systems and platforms, including financial systems such as Civica (full training provided)
Support financial and administrative processes with a high level of accuracy and attention to detail
Build and maintain effective working relationships within a team environment
Manage and prioritise a rotating workload to meet deadlines and service standards
Rotate through a variety of business support functions to develop a broad range of skills and experience
The role involves both process‑driven tasks and customer‑focused administrative work, contributing to the delivery of an efficient, high‑quality service.Training:The Business Support apprenticeship will be supported by a local training provider, and you will be given allocated time during the working week for off-the-job training. Training Outcome:After successful completion of the apprenticeship, there may be the opportunity to progress to a higher level or apply for a permanent role in the council if one is available and suitable at the end of your learning. Employer Description:We are the local authority for Plymouth, providing services and information to many of the area’s 262,700 residents as well as businesses and visitors. We employ over 2500 members of staff in a wide range of occupations including health consultant, park ranger, children’s social worker, refuse driver, registrar, housing delivery officer and customer support assistants.
Plymouth City Council is a Disability Confident Leader and equal opportunities employer. All applicants will be considered for employment regardless of any of the protected characteristics.
As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.Working Hours :The location of this role will be split between Chelson Meadow and Prince Rock Depot.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Administrative Duties:
Supporting day-to-day office operations
Answering calls and handling enquiries
Maintaining accurate records and documentation
Assisting with scheduling and rota management
Supporting compliance and care documentation
Supporting training
Care Support Duties (as required)
Delivering care to clients in their own homes
Providing medicines support
Supporting with personal care and daily living tasks
Maintaining accurate care records
Providing compassionate and professional care
Training:Training & Development:
Full support to complete a Business Administration Apprenticeship
On-the-job training in both administration and care
Ongoing professional development opportunities
Training Outcome:
Senior Administrator
Develop into a care-focused role at a higher level
Employer Description:Maria Care is a family run, independent care provider delivering high quality services in North Somerset. We are committed to delivering high-quality, person-centred care to individuals in their own homes. We pride ourselves on professionalism, compassion, and supporting both our clients and our team to thrive.Working Hours :Typically 9.00am - 5.00pm but may include occasional 7.00am starts, evening work and every other weekend.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Willing to learn,Flexibility....Read more...
We are looking for an enthusiastic Apprentice to join our BusinessSupport Team. The role will be working on our busy reception deskand offering administrative support to staff.
Responsibilities include:
Support in the reception area to deal with administrative queries and incoming phone calls from service users, staff, volunteers and other agencies
Offer administrative support to operational services where required including minute taking, data entry and archiving
General administrative duties including photocopying and printing
Assist with preparing and clearing meeting rooms for use by staff or agencies booked through the room hire process
Adhere to all relevant policies and procedures within the Business Support service
Involvement in helping to ensure offices and properties are fit for use and adhere to all Health and Safety regulations (under guidance from the Business Support Co-ordinator)
Help to administer the organisations training requirements including booking courses
Support the Business Support Co-ordinator where needed to ensure all Health and Safety legislation is adhered to and monitored
Support with the accurate recording of personnel annual leave and sickness
Training:The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.Training Outcome:Our aim is to help the apprentice complete their course and then retain them within the company, helping them progress their career if an appropriate role is available. Employer Description:Anglia Care Trust delivers a range of projects promoting the wellbeing of children, young people, adults and families alike.
Our activities, both charitable and publicly funded are delivered withinfour broad headings:
Community Safety – helping people to feel safe
Housing Services – helping people to keep a roof over their heads
Advice, Guidance and Advocacy – helping people to be heard
Health and Support - helping people with their health and wellbeing
With our headquarters in Ipswich, we deliver services across Suffolkand into Norfolk, Essex, and Cambridgeshire, with satellite officesacross the region. We offer a spectrum of flexible and interconnectedsupport services, ranging from longer term Intensive Support, throughto a series of bespoke services, tailor made to meet Service Users’needs, such as short term Money Advice.Working Hours :Monday - Friday, 09:00 - 17:00 with a 30-minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Answering the telephone including taking messages
Dealing with clients/visitors on arrival at the office
Making teas and coffees for all staff, client’s and visitors during the day
Empty bins and maintaining cleanliness of the office
Photocopying and scanning as required
Sorting and franking post and ensuring it is taken to the post office
Data input, valuations, reviews, fees and administration of the company database as required
Completing Top Up’s, Fund Switches and Unit Trust to ISA movements to the firm’s standard
Keeping client’s electronic files maintained to the firm’s standard, fFollowing the procedures as set out in the firms various Manuals and Annual Plans
Complying with the rules as set out by the FCA
General administration works as required by the Director, Financial Adviser’s and Practice Manager including assistance in preparing clients files and general upkeep of them
Training:Level 3 Business Administrator apprenticeship standard:
This is an Advanced Apprenticeship in Business Administration and will include a combination of on and off the job training in the workplace. You will have monthly mentoring and guidance at work from a Craven College Learning & Development Advisor and monthly online seminars.
After approximately 18-months you will be entered to undertake an End Point Assessment, to complete your apprenticeship.Training Outcome:
On completion of the program, the apprentice will have the opportunity to obtain permanent employment and further training to enhance their skills and increase their responsibilities
Employer Description:Moneyweb are based in East Ayton, North Yorkshire and have been established for over two decades. Please take a look at their website for further information.Working Hours :Monday to Thursday
08.40- 17.00
Friday
08.40- 16.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
This apprenticeship offers an excellent opportunity to gain experience within a professional financial services administration team while developing valuable business and customer service skills. You'll provide general administrative support, helping to ensure the smooth and efficient running of daily operations.
The role will involve liaising with providers to gather and collate plan and policy information, ensuring that all documentation is accurate and processes are completed in a timely manner. You will assist in preparing paperwork and meeting packs for client meetings and annual reviews, supporting advisers and administrators in delivering a high-quality service to clients.
A key part of the position will be maintaining client records and updating information on the company's back-office database in line with Fairstone standards and regulatory requirements. You will be responsible for ensuring client files remain organised, accurate, and up to date at all times.
The apprentice will also communicate directly with clients, arranging appointments and booking meetings while providing a professional, friendly, and responsive service. This role is ideal for someone who is organised, detail-oriented, and keen to build a career within financial services and business administration.Training Outcome:Support for future development will be keenly provided to enable the successful applicant to further their knowledge and ability in the role. Potential career pathways could be Administrator.Employer Description:Established in 2008 with the aim of building long-term relationships and providing holistic advice to fit in with people’s busy lifestyles, Fairstone now incorporates one of the UK’s largest Chartered financial planning firms. Headquartered in Sunderland, Fairstone has grown to encompass more than 50 locations in the UK and Ireland, including 10 regional hubs, delivering integration-led growth to emerge as a new leader in the UK regulated landscape.Working Hours :Monday to Friday, 9.00am - 5.00pm or Monday - Thursday, 9.00am - 5.30pm. Friday, 9.00am - 3.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Answer incoming telephone calls and direct enquiries to the appropriate member of the team.
Respond to customer emails professionally and promptly.
Provide excellent customer service to new and existing customers.
Process customer enquiries and prepare quotations where appropriate.
Use Sage software to process orders, update customer information and maintain accurate records.
Support the migration of historical customer data onto a new customer system, ensuring information is accurate and up to date.
Maintain electronic and paper filing systems in line with company procedures.
Prepare business documents, letters and spreadsheets using Microsoft Office.
Monitor shared inboxes and ensure enquiries are dealt with efficiently.
Assist with order administration, invoicing and general office documentation.
Update customer accounts and maintain accurate databases.
Liaise with suppliers and internal colleagues to support the smooth running of the business.
Carry out general administrative duties including scanning, photocopying and document management.
Support stock administration and record keeping where required. Ensure all work is completed in accordance with company procedures and data protection requirements.
Work collaboratively with colleagues and undertake any other reasonable duties to support the smooth running of the business.
Training:
Level 3 Business Administrator
A bespoke programme of technical and vocational training
Functional skills in Maths and English*if applicable
The successful candidate will be assigned a dedicated work based trainer who will provide support and guidance throughout the course. This apprenticeship is delivered wholly in the workplace, the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the Apprenticeship and further enhanced industry based training.
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence.
Transferable skills that are invaluable in the wider world of work.
Employer Description:Olympus Welding Supplies is a local, family-run business with over 25 years of experience supplying welding equipment, consumables and engineering products to businesses across the UK. Serving both small businesses and multinational organisations, Olympus has built a reputation for excellent customer service, competitive pricing and expert technical support. As an Apprentice, you'll join a friendly and experienced team where you'll gain valuable workplace skills and play an important role in the day-to-day running of the business.Working Hours :Monday-Friday 8am-4.30pm (30mins unpaid lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Main Roles and Responsibilities:
Managing communications: Handling incoming phone calls,responding to general email enquiries, and greeting visitorsprofessionally.
Document and data management: Creating, formatting, and updating digital documents, spreadsheets, and presentations using Microsoft Office (Word, Excel, PowerPoint).
Data entry and maintenance: Inputting accurately into companyspecific databases or CRM systems, ensuring compliance with data protection (GDPR) guidelines.
Meeting organisation: Scheduling internal and external meetings,booking meeting rooms, sending calendar invites, and preparingagendas.
Minuting: Attending team meetings to take clear, accurate minutes and distributing action points to attendees afterward.
Office logistics: Maintaining office supplies, sorting incoming andoutgoing post and filing digital or physical records.
Project support: Assisting senior team members with ad-hocadministrative tasks, financial invoicing processes, or departmental projects as required.
Training:The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification.Training Outcome:This apprenticeship can potentially lead to a full-time role as ourOffice Admin Manager.Employer Description:At S Moat Fabrications Ltd, we specialise in welding and fabrication services, including the manufacture and installation of bespoke steel projects. We provide high-quality steelwork for domestic, commercial and agricultural applications, delivering bespoke fabrication solutions to meet our customers' requirements.Working Hours :Monday to Friday - Timings to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Log calls/ jobs on the helpdesk ERP system
Allocating work orders to the reactive engineering team
Placing product orders with the approved supply chain
Ensure all protocols, policies and procedures are met within the Helpdesk ERP system
Taking ownership for the PPM schedule & reactive maintenance jobs
To ensure all tasks are completed in line with the associate KPI’s / SLA’s
To ensure 100% portal compliance in line with individual client’s requirements
To ensure engineer / service reports are completed
Tracking jobs progress against predetermined KPI’s including response times
Updating assets history from external work record sheets
Regularly cleanse and refresh the electronic asset register
Training:Day release once per week at: Your work place, Delivered by Northumberland College.
Training Outcome:Progression to fully qualified Business Administrator, with a view to a permanent role. Employer Description:Established in 2000, CMS is a privately owned national market leader in Facilities Maintenance. With Engineering hubs located throughout the UK, a team of over 300 staff members, CMS offers a range of integrated services, including reactive and planned Gas, Heating, Plumbing, Air-Conditioning, Electrical, Renewables and Catering Services. Awarded as one of the Top 20 fastest growing companies by the Journal's Fastest 50 companies in 2020, CMS continue to grow at pace.Working Hours :Monday - Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Logical,Team working....Read more...
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Preparing tenancy agreements and other paperwork
Data entry
Carrying out basic property research
Assisting team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:
There is potential for the right candidate to become a permanent member of the team once their qualification has been completed
Employer Description:We are a truly independent estate agency which is owned and managed by local, experienced and enthusiastic property professionals.
Our staff are knowledgeable and very easy to talk to so whether we are helping you buy, sell or let we are committed to supporting you from beginning to end.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Full Driving licence desired,Good level spoken english,Good telephone manner,Team worker,Enthusiasm and common sense,Personable....Read more...
Providing general administrative support to the wider team
Covering the front office and reception area
Answering phone calls and directing enquiries professionally
Assisting with staff shift coordination
Scheduling meetings, preparing agendas and taking minutes
Supporting the registered manager with basic administrative tasks
Handling incoming and outgoing correspondence calls and emails
Maintaining accurate records and updating internal databases
Assisting in the preparation of reports and presentation
Delivering excellent customer service via phone, email and in- person
Managing the office mailbox and deliveries
Handling requests for car keys, property keys and other resources
Arranging office cleaners and ensuring a tidy working environment
Training:
Business Administrator Level 3 Apprenticeship Standard
Training will be completed fully within the workplace, with support and guidance from an industry trained training consultant
Training Outcome:
Progression for further development with the employer and a permanent position for the right candidate
Employer Description:At Moonrise 24hr Recruitment, we specialise in connecting talented people with the right opportunities around the clock. With a focus on professionalism, care, and reliability, we pride ourselves on delivering outstanding service to both candidates and employers. Joining us means being part of a supportive and dynamic team where your growth and development really matter.Working Hours :Monday- Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
In this varied and fast-paced role, you will play a key part in helping patients access the care they need. You will:
Support patients with long-term conditions by inviting them for reviews, tests, and appointments
Help manage repeat prescriptions and respond to routine medication queries
Contact patients by phone, text, or email to arrange follow-ups and provide updates
Keep patient records accurate and up to date using the clinical system
Work closely with pharmacy and clinical teams to keep services running smoothly
You won't be expected to make clinical decisions full training and clear guidance will be provided, making this an ideal stepping stone into healthcare.Training:Business Administrator Level 3.Training Outcome:This is a new role for the practice and it is anticipated that the apprentice would progress into the full-time role on completion of the apprenticeship.Employer Description:Horizon Healthcare are a friendly City centre GP practice with a diverse population of over 29,000 patients.
We have three GP Partners supported by dedicated teams of Salaried GPs, Urgent Care Practitioners, Clinical Pharmacists, Practice Nursing Team and Mental Health Practitioners. We are backed up by excellent management and administration teams.
We have 70+ employed staff.Working Hours :Monday to Friday 7.5 hours per day
8am to 4pm - negotiableSkills: Communication skills,IT skills,Problem solving skills,Analytical skills,Team working,Clear, polite telephone manner,Competent in use of Office,Competent in use of Outlook,Time management,Interpersonal skills,Ability to follow policy,Ability to follow procedures....Read more...
