Communicate and liaise with customers, suppliers and staff e.g. answering telephone and email enquiries, taking messages, updating customer database, managing diaries, producing reports and analysing information etc.
Support Apprenticeships and Qualification management in account management and day-to-day sales opportunities.
Undertake general office duties such as: sorting and distributing mail and deliveries, filing, photocopying, organising internal meetings and taking minutes, etc.
Support marketing and IT in back-end website/LMS systems to provide support and day-to-day coverage and enhance customer journey
Attend events and exhibitions and follow up on business leads as required
In addition to performing the above, any other reasonable activity necessary to ensure the smooth running of the company.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set your work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Upon satisfactory completion of apprenticeship, permanent employment will be considered.Employer Description:A specialist training company that provides fire safety apprenticeships, courses and qualifications throughout the UK to the Fire Service, building control, fire risk assessors and the fire sprinkler sector.Working Hours :Monday to Friday: 09.00 – 17.00: 40 hours.
35 paid hours per week, plus one hour of unpaid breaks each day.Skills: Communication skills,IT skills,Attention to detail,Team working,Proactive work ethic,Ability to work independently,Able to work under pressure,Able to meet deadlines....Read more...
This role will give you the opportunity to:
Help businesses in Essex grow and thrive
Support skills development initiatives
Create jobs for residents
Promote green growth, equality, diversity, and inclusion
Shadow team members and learn about different roles
Attend training courses and workshops
You will assist with the delivery of routine administrative tasks, dealing with day-to-day work including (but not limited to):
Assist with the delivery of the Sector Development Team
Help with project planning and monitoring
Support the operational delivery of business and skills programs
Assist with marketing campaigns and event organisation
Help with budgetary and financial management
Assist with data tracking and performance management
General team administration tasks, including file management, meeting room bookings, capturing actions from meetings, and monitoring the generic email account
Follow ECC policies and procedures for task completion and our expected standards of behaviours
Training:Business Administrator Level 3.Training Outcome:
ECC is a large and very diverse organisation that believes staff development is critical to our success. Our apprentices have access to a wide variety of career-enhancing training and development in preparation for a more advanced role as well as further qualifications if desired
We offer excellent career prospects for the right candidate, depending on attitude and performance during the apprenticeship, and over 85% of our apprentices go on to secure permanent roles with us
There are many opportunities for future progression and development within Essex County Council
Employer Description:At ECC we look after a large, diverse, complex region of the country. But our approach to meeting the needs of our 1.4 million residents is simple. We recruit creative, collaborative, talented people, and free them up to make an impact to be proud of.Working Hours :Monday - Friday; 9.00am - 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Non judgemental,Patience....Read more...
You will support in managing the day to day deliveries of the internal and external fleets ensuring that agreed levels of customer service are met.
Your responsibilities will include:
To carry out any allocated admin tasks accurately and efficiently as required
To support the planning team to continually monitor, evaluate and improve fleet efficiency
Maintain and continually improve customer service culture
To maintain safety, health and the environment
Strive for excellence in promoting the Brett Brand
Training:For this apprenticeship standard, learners will have the opportunity to focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management.
The completion of this apprenticeship standard will require monthly training visits from a qualified IPS trainer to help support the apprentice. This will allow them to develop skills and progress the building of the apprentice portfolio to prepare the learner for End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard.
Upon successful completion, the learner will achieve the Level 3 Business Administrator standard.Training Outcome:Upon successful completion of the apprenticeship, you may be offered a position in administration within the company with the progression into transport planning and transport management.Employer Description:Brett Aggregates is the largest independent producer of sand and gravel in the UK with quarry, marine dredged aggregates and coated Roadstone operations serving London, the East and South East of England. Products and services include; sand, gravel, asphalt, landfill, Muck Away, marine aggregate dredging, recycling, IBA and specialist aggregates.Working Hours :Monday to Friday, 8:00am - 5:00pm, 1 hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Reliable,Motivated....Read more...
Dealing with purchase through to pay
Dealing with other business functions
Working on our lively Service Desk
Using various IT systems to manage your workload
Training:Business Administrator Level 3.Training Outcome:Upon successful completion of this apprenticeship, further opportunities may be available to you within the company, but the experience and skills gained should prepare you for future progression within the industry.Employer Description:At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.
We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.
Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.
Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.Working Hours :Monday to Friday with the opportunity to work flexibly. Exact shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Your role will be to ensure the smooth operation of payroll and that all contractors are compliant with company, client, and legal requirements. You will be responsible for keeping all systems and data up to date, while providing friendly, accessible, and high-quality customer service that reflects the company’s values.
Duties will include:Contractor Timesheets & Payroll• Submit and verify timesheets meet deadlines and accuracy standards• Chase missing or unapproved timesheets• Resolve timesheet and payroll queries• Clear payroll with Line Manager, flagging any issuesCompliance & Documentation• Verify right to work and collect references per client requirements• Process DBS checks and ensure all compliance documents are complete and signed• Maintain accurate contractor files, regularly chasing missing information• Keep CRM and databases up to date in line with GDPRCommunication & Admin Support• Handle general phone, email, and payroll enquiries• Log and escalate correspondence, compliments, and complaints appropriately• Provide ad-hoc support to meet team targets• Keep Line Manager informed of compliance progressTraining:Teaching and learning the skills, knowledge and behaviours within Business AdministrationTraining Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Mon - Fri 8:30 a.m. - 5:30 p.m.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
As a Business Administration Apprentice at Great British Energy - Nuclear, you'll have the opportunity to immerse yourself in a dynamic and supportive environment where every day brings new challenges and learning experiences. You'll play a crucial role in ensuring the smooth operation of the organisation by managing calendars, booking meetings, and handling important documents. Your contributions will help keep the business delivering as you support business meetings and travel arrangements, process commercial approval forms, and maintain accurate records. This role offers a unique blend of administrative tasks and interaction with various departments, allowing you to develop a diverse skill set. You'll enjoy the satisfaction of knowing your work directly impacts the efficiency and success of the company, all while being part of a team that values professionalism, integrity, and continuous improvement. If you're someone who thrives on organisation, enjoys problem-solving, and is eager to grow within a reputable company, this role is perfect for you.
Job Responsibilities:
Manage calendars and book meetings: Ensure efficient scheduling and coordination of meetings and appointments
File company information: Organise and maintain documents on SharePoint and the company's management system
Document lifecycle management: Handle formatting, grammatical review, and issue documents using the Quality Management System
Mailbox management: Respond to emails promptly and manage incoming and outgoing correspondence
Support business meetings and travel arrangements: Coordinate logistics including booking venues and arranging equipment
Support Commercial Activities: Ensure accurate and timely processing of forms related to commercial activities
Book meetings and manage calendars
File company information on SharePoint and the company's management system
Handle document lifecycle management including formatting, grammatical review and uploading onto company management system
Manage mailboxes and respond to emails promptly
Support the arrangements for business meetings and travel
Support process for commercial approval forms
Maintain accurate records and handling of company information
Assist in organising meetings, events and logistics
Generate and distribute reports as needed
Conduct reviews and maintenance of records and processes for compliance
Collaborate with various departments to ensure smooth operations
Training:
Business Administrator Level 3
Day release at City Skills Limited
Training Outcome:This role is part of our talent plan for the future. Upon successful completion of the apprenticeship, you will be eligible to be considered for any other suitable vacancies.
To find out more about Administration roles and what careers it could lead to, visit the Not Just Lab Coats website.Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready.
We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday to Friday, 9am - 5pm with 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
Key Responsibilities:
Customer Relationship Management
Act as a key point of contact for tenants, letting agents, property managers, landlords, surveyors, and commercial businesses
Answer incoming customer queries with professionalism and accuracy
Manage customer accounts, ensuring satisfaction and repeat business
Onboard new customers and nurture long-term relationships
Job & Contractor Coordination
Coordinate and schedule internal teams and subcontractors contractors to carry out planned and reactive maintenance works
Build and maintain positive relationships with subcontractors and suppliers
Manage job progress from instruction to completion, ensuring deadlines and quality standards are met
Use our job management system to schedule work, update job status, and maintain accurate records
Operations & administration
Order materials as required for jobs
Maintain up-to-date price lists and ensure accurate desktop quoting in a timely manner
Prepare and issue customer invoices in a timely manner
Monitor job profitability and assist with cost control
Ensure all works are aligned with client expectations and company procedures
Sales & Business Development
Support the sales team to attract new business
Follow up with leads and opportunities to grow our client base
Support onboarding processes for customers
Identify upselling or cross-selling opportunities within existing accounts
Skills & Experience Required:
Computer literate and confident using job management or CRM systems
Strong communication skills with the ability to build rapport easily
Commercially aware with good sales and negotiation skills
Strong numerical and organisational abilities
Comfortable working in a fast-paced, reactive environment
Quick learner with the ability to manage multiple tasks simultaneously
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There will be exciting progression opportunities for the right candidate.Employer Description:Notion 4 offer:
· A collaborative and supportive working environment
· Opportunities for growth and development within the company
· Exposure to a wide variety of clients and project types
· Competitive salary based on experienceWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Based at our 24/Three Architectural studio in Northampton, we are seeking to appoint a hardworking and proactive apprentice to join our growing team. Excellent admin and communication skills are essential. The successful applicant will have a confident personality, plenty of initiative and the ability to juggle a range of tasks in a busy environment.
Working closely with the Operations Manager, this role will include full administration support across all areas of the business, with the aim to develop and have more responsibility during your apprenticeship.
Key responsibilities, after training, will include:
General administrative support for the Operations Manager and studio team
Answering phones, managing post and emails
Ordering office supplies and maintaining stock levels
Scheduling meetings and managing calendars
Assisting with timesheets, staff records and general HR admin
Supporting financial processes (e.g. filing, invoices, chasing receipts)
Helping prepare presentations, reports and internal documents
Maintaining studio templates and filing systems
Updating website content and social media posts
Supporting ad-hoc tasks to ensure the smooth running of the practice
The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods, including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Upon completion of the apprenticeship, for the right applicant, there will be the opportunity to progress to a permanent position.Employer Description:At 24/Three, we design homes, places and spaces with character, care and lasting value. We believe in thoughtful, collaborative architecture and in the positive impact it can have on people’s lives. You’ll be joining a practice that’s down-to-earth, passionate, full of heart and enjoys a good coffee!Working Hours :Monday to Friday between 8.30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
Day to day duties include:
Receiving and processing work orders/job requests
Submitting quotes for works
Liaising with suppliers to price works accordingly
Scheduling of reactive and planned maintenance
Regular reporting on contract performance
Confirming invoice costs and ensuring profitability targets are achieved on a per-job basis
Liaising with credit control team to maintain account performance and cash flow
Speaking to and meeting with clients regularly to deliver what they need from their contract administration team
The role provides a huge opportunity to be part of a rapidly growing business which is part of a wider group that’s grown to over 80 employees in just 4 years.
With a national reach and a substantial client base, the possibilities for progression and development are truly outstanding and present incredible opportunities for the right candidate who has the drive and desire to grow with the business.
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team. You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Established in 2020, Novex provides reactive repairs and planned maintenance to the property management sector across the whole UK.
Part of a dynamic group of companies that has grown from 4 to 80 employees in just 4 years, we recognise the people within our business are the driving force, so look to develop fun and engaging career paths for the people that join us on our journey.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Ambitious,Hardworking,Outgoing,Can do attitude,Office 365 competent....Read more...
Assist in sourcing and recruiting qualified and trainee sports coaches.
Coordinate interview scheduling, onboarding meetings, and compliance checks.
Manage digital recruitment records (including DBS information and safeguarding files).
Support the COO to match and assign coaches to available roles using CRM and rota systems.
Track recruitment pipelines and weekly reports using business tools (e.g., CRM, recruitment platforms).
Help maintain and communicate coach rotas, placements, and availability.
Coordinate and support logistics for CPD events, training days, and induction sessions.
Support the administration of the “Refer a Friend” programme.
Liaise with universities and colleges to build recruitment partnerships.
Contribute to newsletters and coach communications in collaboration with the Marketing team.
Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required
Hybrid – Basepoint Business Centre, Camberley + Home-based + Travel to School/Club SitesTraining Outcome:By completing your Business Administration apprenticeship, you will gain:
A nationally recognised qualification in Business Administration (level depends on your apprenticeship standard).
Practical workplace experience and a strong understanding of office processes, systems, and administrative best practices.
Transferable skills such as organisation, communication, problem-solving, and time management.
Improved IT proficiency, including use of common office software and digital tools.
Industry knowledge relevant to your sector, preparing you for progression into higher-level roles or further study.
A professional network built through workplace interactions and mentoring.
Employer Description:Lions Sports Academy is passionate about inspiring children and young adults to realise their potential through sport and physical activity.
We believe every child should have the opportunity to experience the many benefits which come from regular participation in sport.
We pride ourselves on listening to our customers needs to find out what is important so that we can provide the best opportunities to help them reach their goals. It doesn’t matter if they want to play sports at their club or school, or simply be fit and active, we work with them to support their goals.
Once we have understood their needs, we work to find the best solution for them. We do this by utilising our Coaches Network, where all coaches go through a robust 3 step process of recruitment to make sure we provide the highest quality coaching through great role models and inspirational leaders. Our programmes allow us to effectively work with schools, sports clubs, parents and players to build confidence through sport and physical activity. We aim to support everyone within our network to improve not only as players or coaches but to constantly improve and become better people.Working Hours :Monday–Friday, 9 am–5 pm. ( Occasional evening/weekend work may be required.)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed/scanned correctly
Adding new clients to the back-office system and creating tasks, as required
Day-to-day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team, taking enquiries via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9, including English and maths
Great communication skills (verbal and written)
Strong attention to detail.
Be self-motivated and able to work as part of a close team
This role will be supported by the Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Business Administration Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A prestigious company established in 1998 and is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday 8:30am to 5pm
Fridays finish at 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
To provide the day-to-day administration and support to the Service Desk.
The post holder will:
Provide administrative support to the Service Dept
Administer approximately 3000 calls per month to include creation, allocation, checking, invoicing and completion
Administration of CRM and CASH
Establish all new business contracts and associated administration
Provide guidance, support and training on the Company’s bespoke software systems whilst maintaining and updating records to ensure the information is accurate and up-to-date
Completion of Service Desk emails
The post holder is responsible for:
The creation and administration of routine maintenance calls to clients
The effective distribution of work to the routine service engineers on a daily basis
Monitoring and checking of service reports for quotations and chargeable parts etc. on a daily basis
Sending routine service dockets to meet customer requirements
Pursuing customer contract renewal orders
Creating routine service invoices
Invoicing chargeable calls
Updating and administration of CRM
Liaising with engineers/customers on a daily basis
JOB DESCRIPTION:
Responding to Service Desk and own emails in a timely manner
The organisation and monitoring of the ‘on call’ system
Producing and maintaining engineering documents
Setting up all new routine business with associated charges and schedules
The planning and coordination of service visits
Departmental diary management
Arranging repair/follow-up calls within 2 working days
Managing customer enquiries including invoicing queries
Call handling/answering telephones
Providing the administrative function and support for the CASH system
Importing and exporting data using Query Builder within CASH
Training:All training will take place in the workplace. Your TDR Training Officer will attend your company and assess you on the job.
Upon succesful completion you will gain a Level 3 Business administrator apprenticeship standard.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Established in 1989 we have steadily grown into a leading fire and security provider across the North of England. With our head office in Newcastle and a Yorkshire branch in Leeds, we employ 70 dedicated staff to ensure our customers’ requirements are satisfiedWorking Hours :Monday to Friday 8.30am to 5.00pm (1-hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
We are currently seeking a Customer Service Advisor to join a leading national manufacturing business in Sheffield's Kiveton Park area. The position offers on-the-job training.What’s in it for you as a Customer Service Advisor: • Hourly pay rate – £13.55 per hour (salary £29,945) • Hours of work – Monday to Friday 8am - 4pm or 9am - 5pm rotating • The position is initially offered on a 2 – 3 month temporary basis, which could potentially be extended.Main duties of the Customer Service Administrator: • Manage customer inquiries and provide exceptional customer service • Perform accurate and efficient order entry, converting the customer’s requirements into the ordering software • Close liaison with customers, commercial, production and logistics partners to meet and exceed customer needs • Collaborate with team members to streamline processes and improve overall efficiency • Handle customer complaints and escalate issues as necessary to ensure swift resolution - logging, investigation, resolution and remedial actions • Manage call offs, partial shipments, and back orders until orders are completely fulfilled • Build and maintain product knowledge and develop team resource banks for product, process, customers and FAQs. Requirements of the Customer Service Advisor: • Previous experience in a customer service or administrative role, preferably in a manufacturing or similar industry • Great interpersonal skills, both written and verbal, with a professional and courteous demeanour • Working Knowledge of Windows based IT Systems • Ability to multitask and prioritise tasks in a fast-paced environment • Excellent organisational skills and attention to detail • Flexibility to adapt to changing priorities and responsibilities.If interested, please apply now!....Read more...
Telephone & email responding • General administration • Reactive call handling • Job scheduling • Engineer scheduling • Customer & colleague liaison • Training progression *List not exhaustiveTraining:On the job training with the employer whilst working towards an apprenticeship standard including Functional Skills if appropriate. https://www.instituteforapprenticeships.org/apprenticeshipstandards/business-administrator/ Regular work-based assessments/observations carried out by ABM Training Tutor Assessor, to determine competency and meet with Awarding Body standardsTraining Outcome:Potential for full time employment for the right candidate. • There are opportunities to progress onto other qualifications • Many employers retain apprentices in full/part time positions • The Qualifications you gain can also help you to get into higher education or other employment • Being an apprentice gives you the opportunity to gain a recognised qualification and developing professional skills whilst earning a salary, inside some of Kent’s best companies. Once the Apprenticeship has been achieved you will have the skills, abilities and experience to update and enhance your CV, to make it attractive to potential employers.Employer Description:Classic Lifts is a large independent UK national lift
company providing professional lift maintenance,
repairs, modernisations and new lift installations from
8 regional centres.
We have over 10,000 lifts under maintenance
contracts, with customers ranging from household
name retail brands, international hotel groups,
schools and universities, hospitals to smaller nursing
homes, residential developments and commercial
facilities.Working Hours :Mon-Fri 0800-1700
• 40hrs working week
• 1hr unpaid lunchbreak per day
*(these hours could be “tweaked” i.e. 0830 start with
0.5hr unpaid lunchbreak)
25days holiday + statutory Bank HolidaysSkills: Communication skills,Attention to detail,Problem solving skills,Creative,Initiative,Patience....Read more...
Day to day responsibility for the running of the contract in a customer service capacity.
Meet the customer’s operational requirements.
Ensure deliveries are made on time in full.
First line support for customer and DSV to ensure that all issues are proactively handled.
Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices.
Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes.
Training:Business Administrator Level 3
On-the-job training delivered by the employer.
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and Mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training.
Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop. Identify, track and support 6-hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:After successful completion of the apprenticeship there is the potential of a permanent position.Employer Description:As a global freight forwarder, DSV provides and manages supply chain solutions for thousands of companies every day. Whether you are a small family-run businesses or large global corporation we focus on keeping your supply chains flowing through operational excellence and sustainable growth. This is at the core of our purpose, vision and mission.Working Hours :Full time - Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Provide administrative support across various departments to ensure smooth day-to-day operations
Manage and maintain accurate records, files, and databases
Handle incoming calls, emails, and correspondence in a professional manner
Schedule meetings, appointments, and maintain calendars
Assist in the preparation of reports, documents, and presentations
Support the coordination of events, training sessions, or staff meetings
Process and handle confidential information with discretion
Contribute to team projects and continuous improvement initiatives
Use office software and systems to complete tasks efficiently
Deliver excellent customer service to internal and external stakeholders
Training Outcome:Upon successful completion of the apprenticeship, there will be the opportunity to progress onto a full-time paid administrator role within the business.Employer Description:We are a family-owned, community driven care organisation that always strives to improve the well-being of our clients. Across our home care services, we are respectful and compassionate – treating everyone we work with as part of our extended family.
At KASE Care, our service offers specialist care for patients who have complex needs as well as those that need social support and are unable to complete normal day-to-day tasks without assistance.
Our team are experienced in providing support for varying levels of care and nursing needs. With access to healthcare professionals who can offer the relevant treatments and physiotherapy, we can help the service user to get back to enjoying as fulfilling and independent a life as possible.
At KASE Care, we select the best, most-skilled carers in advance so they’re ready to provide the care you want, right when you need it.Working Hours :Monday to Friday, between 9am - 5pm, with 1 day study alternate weeks.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Creative,Initiative....Read more...
Office front of house - interacting with children, parents and visitors
Answering the phone, taking messages and liaising with staff
Admin tasks (letters, reports and registers etc.)
Computer based tasks
Auditing and maintaining stock
Training:The Apprenticeship Scheme is run in conjunction with a training provider to ensure that you are supported by a first-class training programme. You will attend a class or workshop once a week - either face to face or online - from one of our Adult Education Centres, located across the county, which will enable you to achieve the following apprenticeship:
Business Administrator level 3
Knowledge, Skills and Behaviours to enable you to enter gateway for the End Point Assessment
Functional Skills at Level 2 in English and/or maths, if required
Training Outcome:Successful completion of the apprenticeship will lead to consideration for any roles that are available within school once completed.Employer Description:Charlotte Nursery and Infant School is a large infant school based in Ilkeston, Derbyshire. Our 300 children range from 3 to 7 years old and we have a school dog - Doris. We are a very nurturing school not only for children but staff as well and our apprentice will be warmly welcomed into the Charlotte family. We are aspirational for our children, we are looking for someone who shares our passion for supporting young children.Working Hours :Monday to Friday 8.15am - 4.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
This is an ‘office junior’ position so some tasks will be repetitive. You will need to dress appropriately in the uniform provided.
General office duties such as scanning, filing and photocopying
Data entry
Processing and updating patient records
Dealing with patients face to face and by telephone
Maintaining patient confidentiality at all times
Taking accurate messages
Various administrative tasks, working in accordance with written guidelines
Using computerised appointment booking system
Training:Working to complete a Level 3 Business Administrator apprenticeship. The successful candidates will spend 80% of the apprenticeship working with the employer and 20% completing 'off the job hours'. This will include attending Leicester College, Freemen's Park Campus, once day every two weeks.Training Outcome:We have a large team of receptionists and administrators, and our past apprentices have all been offered permanent contracts at the end of their training. The hope is that the apprentice will have enjoyed the work and the environment, and we will have been pleased with the skills they have developed and keen to retain them as a full, permanent member of staff.Employer Description:This busy GP practice is situated at Lutterworth Medical Centre, Gilmorton Road, LE17 4EB. It aims to deliver high-quality, caring, and professional healthcare services that are accessible to all and inspire confidence within the local community.Working Hours :Your working hours will be agreed at between 30 – 37 hours per week, typically working between 8:00am and 6:30pm Monday – Friday. To be discussed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,understand confidentiality....Read more...
Contacting clients and providers by telephone, email and letter
Collating information from providers and clients for reports
Checking Insurer’s accounts and issuing annual financial statements to clients
Administration relating to a wide and varying range of health and protection policies
Training:Business Administrator Level 3 Apprenticeship Standard:
As part of your apprenticeship, you’ll receive six hours of virtual training each week, designed to support your development in client service, administration, and compliance
This structured learning complements your on-the-job experience, helping you build essential skills and knowledge to thrive in a professional environment
Training Outcome:
This role is a great starting point. With time, experience, and support, you could progress to become a Pensions Analyst and even a Pensions Consultant
We’ll help you grow your skills and confidence so you can build a long-term career with us
Employer Description:We are part of Howden and proud to be a leading UK professional services consultancy at the forefront of risk, pensions, investment and insurance.
With a team of more than 1,800 people across 10 offices, we work to deliver on our promise, and we ensure the highest levels of trust, integrity and quality through our purpose and behaviours.
As a “Best Companies Top 100 Best Large Companies to work for in the UK” and being recognised as one of the 'best places to work in the UK' in 2024, people who join us tend to stay, thriving in a professional learning environment and caring, inclusive, friendly culture.Working Hours :Monday - Friday, 9.00am - 5.15pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills....Read more...
Answering phone calls, taking messages, and handling official correspondence
Managing files and company records
Welcoming customers and guests in the reception area
Performing data entry tasks as needed
Supporting customers and colleagues with administrative tasks
Ordering office supplies and ensuring stock levels are maintained
Processing sales orders using our CRM system
Assisting with sales and marketing administration
Maintaining a database of support and maintenance agreements and coordinating renewals
Communicating with clients and assisting with queries
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Founded in 1994, Intellitec has evolved from a small supplier of battery protection equipment to an internationally renowned system solutions and application engineering company, specifically for the specialist vehicle market.
We design and manufacture electronic systems for special vehicles, leisure vehicles and boats plus off grid power generation systems. Our unique products are used for power distribution, charging, switching and controlling electrical systems in a wide variety of applications including bus, truck, emergency service, leisure vehicles and marine. Our current product line consists of over 10,000 systems or parts, we have an ongoing program of new product development and product life cycle management. Our team of specialist engineers also develop bespoke solutions to meet the individual needs of clients worldwide.Working Hours :Monday to Thursday, 08:30 to 17:00 (with half an hour for lunch and a 15 minute break). Friday, 09:00 to 15:00.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
This is an administrative role which will require 2-3 years of close working and technical training with an experienced staff member.
Utilise an interest and preferably a background in maths and/or science
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications
Ensure that the subcontract hire worker has conducted the correct testing and results
Raise non-conformities for any discrepancies in test results to customer specifications
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met
Cross over into production control to cover periods of high demand and staff holidays
Full training will be given at the employer level for this responsible role. The skills and knowledge gained in this sector provide a strong platform on which to build a future career pathway.Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group
Training Outcome:
Permanent employment with planned progression to the Level 4 Professional Administration course
Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday- Friday
8.00am- 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Duties will include:
Inputting data
Paying invoices
Contacting customers (if required)
There will be a need to work with spreadsheets, send e-mails, and do some general typing
Handling mail
To assist in any matter beneficial to the company
Training:Level 3 Business Administrator apprenticeship:
Northside’s training partner during the apprenticeship will be Doncaster GTA
Doncaster GTA is an independent training provider based in Doncaster and Sheffield
GTA has been delivering training to apprentices for the past 50 years in the motor industry and has the best pass and progression rates in the country
You will work in our Northsaide office, either in Leeds or Sheffield where you will gain and hone your skills, knowledge and behaviour in the service administration department.
You will attend Doncaster GTA one day per week with the rest of the week being spent with our administration team.
If required, you will complete Functional Skills in English and maths
Training Outcome:
Possible progression to higher responsibilities & full-time employment
Employer Description:Northside Truck & Van are the largest Mercedes-Benz Dealer in Yorkshire with a long history of working with the brand. We have 10 workshops across the Yorkshire area.Working Hours :Monday- Friday 8.30am- 5.00pm at our office in either Sheffield or Leeds. One day release day at college in Armthorpe 9.00am- 4.00pm (day to be agreed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Reliable,Punctual,Eager to learn....Read more...
You will join a small and flexible team, often being the first point of contact, welcoming visitors and dealing with enquiries, helping with general administration and assisting with meetings and events. Main duties will include:
Answer incoming calls, take messages, and follow up as required
Greet visitors as the first point of contact in welcoming visitors and dealing with enquiries
Operate and maintain our internal CRM systems (training provided)
Maintain both digital and physical filing/archiving systems
Proactively contribute to the smooth running of the office
Coordinate diaries and manage meeting schedules
Assist with marketing activities, including events, campaigns, website updates, and social media content
Training:The apprentice will undertake the Level 3 Business Administrator apprenticeship standard.Training Outcome:Possible full-time employment following apprenticeship.Employer Description:Energy Central Campus (ECC) is a unique partnership between the Port of Blyth, Northumberland County Council and the Offshore Renewable Energy Catapult, with a mission to create the pipeline of talent required for the expanding clean energy sector, at the same time, inspiring, training and delivering routes to employment for the local community. It is a business-led initiative in the heart of one of the UK’s largest clean energy clusters, providing a clear understanding of the skills and training needs of the sector. ECC will allow the voice of industry to shape training provisions to ensure the development of the high-quality clean energy sector workforce of the future.
ECC will deliver this vision over two phases: ECC Phase 1 - Energy Central Learning Hub (ECLH) - A new STEM education and vocational training facility, developing energy sector skills and aspirations among young people at school and college, and adults re-training for new roles. Based at the Port of Blyth, learners will develop skills in a real-world clean energy port environment.
ECC Phase 2 - Energy Central Institute -A new higher-level skills and innovation facility, developing energy sector expertise at degree and PhD levels. Creating a focal point for collaboration between energy businesses, OREC, and Northeast universities, it will develop higher-level skills and technological innovations to keep the region at the forefront of clean energy sector growth.Working Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Ensuring that all visitors are welcomed in a polite and professional manner, maintaining full compliance with the Visitors/Contractors On-Site Checks
General administration duties, such as preparing letters, texts and handouts
Ensure that Keeping Children Safe in Education statutory guidance underpins all interaction with visitors, contractors and agency staff on site
E-mail management and responding where appropriate
To process the school dinner systems in place within the academy
Carry out first day absence calling and report to SLT unexplained absences
On occasion may be required to accompany another with home visits
Process holiday fines
Report collation and information gathering, general administration, business analysis and any other duties as required by school management (e.g.; persistent absence monitoring)
Ensure pupil attendance is monitored and high light to SLT any areas of concern
Providing an accurate and confidential administrative service, including typing of correspondence, spreadsheets and presentations
Dealing with incoming correspondence including calls, post and e-mails in a professional manner
Hold a first aid certificate as required by the school
Assist with pupil first aid/welfare duties, looking after sick children, liaising with parents/staff etc. administering medication, when necessary, in accordance with the school policy on administering medication
Undertaking ad hoc projects
Minute taking
Training:
Business Administrator Level 3
Duration of course: 18-months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:At Rainbow we pride ourselves on having the very highest of standards of behaviour and attitudes to learning. Our children are our strength, they are proud of their school and enjoy taking an active role within the school community. On visiting Rainbow, you will see happy, friendly children who are eager to learn. It is our aim to provide our children with the best knowledge available to ensure that they are ready for the next stage of their education.Working Hours :Monday to Friday (8am to 2.30pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Diary & Travel Management:
Manage the Director’s calendar with proactive scheduling of meetings, events, and appointments
Organise international and domestic travel including flights, hotels, transport, visas, and itineraries
Anticipate scheduling conflicts and resolve issues with diplomacy and foresight
Communication & Correspondence:
Filter and prioritise incoming communications (email, post, phone calls), responding where appropriate
Draft, edit, and proofread documents, presentations, and reports on behalf of the Director
Maintain confidentiality and handle sensitive information with discretion
Meeting Preparation & Support:
Organise and coordinate internal and external meetings, including board meetings, client meetings, and team sessions
Prepare agendas, take minutes, and follow up on action items
Ensure the Director is well-prepared with relevant documents and briefings
Project Coordination:
Support the Director on strategic initiatives, liaising with internal teams and external partners
Track project milestones, chase deliverables, and provide status updates
Conduct research and compile information to support decision-making
Operational & Administrative Tasks:
Submit expenses, maintain files, manage subscriptions, and oversee office-related needs for the Director
Assist with HR or Finance documentation as required
Provide ad hoc personal support (e.g., private appointments, travel) if agreed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a permanent role
Employer Description:After more than a decade of experience working in accounting and finance with some of the brilliant minds in high growth SME accounting and finance space in UK; We formed XPACT.
Adeel Khan is managing director who has lead Deloitte SME accounting team as head of business development in London which enabled him to have global vision and have vast range of experience in working with high growth SMEs in accounting and advisory. He has worked with teams in Deloitte UK, US, EU and Dubai.Working Hours :Days to be confirmed between the hours of 9.00am - 5.00pm.
Hybrid Working.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative....Read more...
