COMMERCIAL INSURANCE ADMINISTRATOR Location: North Birmingham Salary: up to £32,000 DOE
Are you ready to join a insurance brokerage where your commercial expertise will be truly valued? I'm working with a true high-street commercial broker who have created an adult environment where everyone feels valued and their contributions matter.
About the Role: My client are seeking an experienced Commercial Account Handler to join their friendly team in Sutton Coldfield. You'll manage a diverse portfolio of commercial clients, providing exceptional service while maximising retention and growth opportunities.
Key Responsibilities:
Managing a portfolio of commercial insurance clients
Processing policy renewals, mid-term adjustments, and new business
Providing technical insurance advice to clients
Building strong relationships with insurers and clients
Using Acturis to manage documentation and workflows
Must Have:
Previous commercial insurance experience within either a client facing or administrative function
Proficiency with Acturis software
Strong knowledge of commercial insurance products
Excellent communication and customer service skills
Cert CII qualification (or working towards)
Benefits:
Salary up to £32,000- regularly reviewed
Opportunities for training and development to grow in the team
Support with external qualifications
ad-hoc flexibility for hybrid working
To Apply: We are currently shortlisting for interview so if you are interested in the role, submit your CV today for immediate consideration
Get Recruited is acting as an Employment Agency in relation to this vacancy.....Read more...
Answering telephone calls, helping where possible and transferring calls internally
Manning front reception and greeting visitors
Scanning and photocopying
Setting up inductions
Data inputting
Collating and recording data
Supporting the team with clerical support needs
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and Maths. If required, sessions will be delivered online in 1-hour weekly sessions
End Point Assessment
Training Outcome:
Full-time position within the company
Employer Description:The Company group was founded in 1998, and we are now one of the top five largest industrial providers in the UK, supplying temporary, contract and permanent workers to companies across the industrial sectors. We offer nationwide coverage through high-street branches, specialist divisions and onsite managed solutions. With a turnover of almost £200 million in 2019, we currently payroll in excess of 12,000 temporary workers each week and cover more than 3 million shifts per year.
We uphold our values in our day-to-day operations through our i-CARE programme.
By empowering our own people to establish recruitment partnerships based on our core values, we maintain our people focus by having real, consultative conversations so we can guarantee you ethical solutions and accountability every step of the wayWorking Hours :Monday - Friday, between 8.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Confident Telephone Manner,Self-Motivated....Read more...
Duties will include, but will not be limited to:
Receive and deal effectively with calls through a switchboard
Greet all visitors in a professional and efficient manner
Present a professional image, both in person and over the phone
Manage meeting room bookings via Outlook
Handle incoming and outgoing mail
Assisting all departments efficiently and effectively with various administration duties including: typing, filing, logging data, photocopying and scanning
Training:
The Apprentice will work towards their Apprenticeship Standard in Business Administrator
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a Month Release programme which means you will attend Lincoln/Newark College, 1 day per month, term time only
This will fall within your contracted working hours
Training Outcome:
This vacancy for the right candidate could lead to full-time employment
Employer Description:Established in 1988 the Gelder Group is a multi-award winning construction company with a strong commitment to training, particularly apprenticeships. Dedicated teams offer our clients a wealth of building experience in education, health, retail, insurance, leisure, residential & commercial building projects. We deliver everything with a ‘Can-do’ attitude and constantly challenge our teams to deliver everything with a special ‘Gelder Touch’, which our clients love.Working Hours :Wednesday - Friday, 8.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Working alongside our experienced staff, you will assist them in providing a front-line service giving an initial response to customers via telephone, email and in person
Daily, you will be learning how to communicate directly with all agencies involved, including parents, schools, contractors, passenger assistants, social services, and the councils education department
You will have the opportunity to learn how to make routine arrangements for meetings and other bookings, such as planned events
Day to day, you will provide general admin support to arrange transport with passenger assistants
The most important aspect of your apprenticeship role will be arranging transport in a timely manner, taking all requirements into consideration
For example, ensuring the correct vehicle is procured if a passenger requires a wheelchair accessible vehicle including any car seats or supporting harnesses they may require
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
The apprentice will be encouraged to apply for our hay graded post within the council
Employer Description:Employer Description
South Gloucestershire Council is the local authority of South Gloucestershire, a unitary authority in the South West of England region. As a unitary authority it has the powers of a non-metropolitan county and district council combined. It is administratively separate from the county of Gloucestershire.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Non judgemental,Patience....Read more...
Provide general administrative support to the healthcare team
Open, sort, scan, and match incoming mail (electronic and paper) to patient records
Maintain accurate, organised filing systems for both electronic and physical records
Perform clinical coding of patient correspondence to ensure accurate health records
Generate and manage patient referrals via the ERS systemLiaise with hospitals regarding patient care queries and referral status
Process patient registrations and handle deductions when patients leave
Prepare and send letters and electronic communications to patients
Compile reports and respond to Subject Access Requests in line with GDPR
Review and code clinical data in line with practice protocols
Respond to coding queries and assist with related tasks
Use practice IT systems to manage patient records
Oversee private work, including issuing of invoices
Training:
You will be working towards a Business Administrator Level 3 Apprenticeship Standard
You will be attending college one day a week
College is located at CDC Centre, cricket inn road, sheffield , S2 1TR
Training Outcome:
Opportunity to move into a full time position upon completion of apprenticeship
Employer Description:Woodseats Medical Centre is a medical practise located in the S8 area of Sheffield. They provide medical service, assistant and guidance to the citizens that reside in the surrounding area.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Overseeing our reception area, answering calls
Meeting and greeting visitors and signposting them to the relevant departments
All the day to day running of the office, including the setting up and closing down procedures
Carrying out administrative tasks, to include the distribution of paperwork between our service, photocopying documents and managing the enquiries inbox
Ordering stationary supplies
Completing and distributing staff rotas as directed by the rota manager
Coordinating meetings, sending invites, and booking meeting rooms
Managing the organisations computer data base and word processing functions
To organise computer files and ensure a regular and timely back up is completed according to the Company procedures
Training:Business Administrator Level 3 Apprenticeship Standard:
Remote in the work place
Workshops on site at City College Plymouth
Training Outcome:
We have grown rapidly in the last twelve months and are very proud to be certified as a great place to work
We value the individuals that work for us and seek to retain the talent we have from within by offering training and the opportunity for promotion
Employer Description:Marama Care is a trauma informed service offering bespoke supported living for individuals aged 18 and above who require support to achieve optimum independence in the comfort of their own homes.Working Hours :Shifts to be confirmed in interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Creating certificates
Dealing with enquiries
Answering and compiling emails
Answering phone calls
Filing
Creating reports from visits and amending reports
Booking site visits
Training:Business Administrator Level 3 Apprenticeship Standard:
80% of this apprenticeship will be spent working with the employer and 20% completing ‘off the job hours’ this includes attending Leicester College, Freemen’s Park Campus, one day every two weeks
Training Outcome:
At the end of this apprenticeship there maybe the opportunity to secure a full time position with the company and progress to other job roles
Employer Description:ADCB LTD is a trusted provider of fire safety and security solutions, serving clients across the UK through both e-commerce and a dedicated trade counter. We specialise in the supply, installation, servicing and commissioning of life safety systems including fire alarms, sprinkler systems, NSHEVs, intruder alarms, access control, and public address (PA) systems.
Our experienced Fire Safety Officers also offer comprehensive Fire Risk Assessments and Fire Strategy Reports, supporting businesses in meeting legal compliance and best practice standards. As members of recognised industry bodies such as IFC, IFSM, SCA and IFEDA, we uphold the highest levels of professionalism and technical competence in everything we do.Working Hours :Monday - Friday, 8.00am – 5.00pm with 1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental....Read more...
Managing all inbound calls, passing them through security checks using Proposition, and then routing these calls to the correct area
Quality Control all the telemarketing teams booking calls and managing the Consultants' diaries
Providing support for the Customer Experience team with the provisioning of their deals and liaising with various third parties to complete orders
Providing one-to-one support to customers where applicable
Monitor all internal equipment essential to the office's operation, such as stamps, stationery, work notebooks, blank SIM cards, tape, and cleaning supplies
Training:
Business Administrator Level 3 Apprenticeship Standard
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The role has the potential of growing into its own role or the chance of progression throughout the sub departments within the Unified Communication department (help desk, project managers etc).
Employer Description:The company has a family atmosphere and therefore someone who can socialise and has a fun but professional personality is very important. We can teach the candidates about Telecoms, but not impact too much on their individual personality. Happy to teach from scratch if it means that the person we are bringing on board is the right person. We have quarterly staff socials, Director lunches (which you are voted on via your manager), an employee benefits scheme, dress-down Fridays, Google Review incentives, and much more.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
This is a technical administrative role which will require 2-3 years of close working and training with an experienced staff member.
Utilise a strong background in maths and/or science.
Create certification documentation packages by checking all test results to ensure the steel meets customer specifications.
Ensure that the Subcontract Hire Worker has conducted the correct testing and results.
Raise non-conformities for any discrepancies in test results to customer specifications.
Issue certificates for the steel along with the certification document pack to the customer if their specifications have been met.
Cross over into production control to cover periods of high demand and staff holidays.
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Permanent employment with planned progression to the Level 4 Professional Administration course.Employer Description:With nearly three decades of industry experience, TM Steels stands as a reliable partner for industries that demand quality, precision, and excellence in steel products. Whether you’re in the oil and gas, telecommunications, or valve sector, TM Steels offers the expertise, service, and products necessary for success in today’s competitive market.Working Hours :Monday - Friday, 8.00am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Initiative....Read more...
Assist in the collection, processing, and maintenance of student and school data.
Ensure data accuracy and integrity across all systems, identifying and rectifying any discrepancies.
Generate reports and provide data analysis to school leaders and staff, presenting findings in a clear and concise manner.
Support the implementation and use of data management software, including providing training and assistance to staff.
Collaborate with staff to improve data collection and reporting processes, identifying areas for efficiency and improvement.
Provide administrative support to the Data Manager as needed, including data entry, filing, and other general administrative tasks.
Adhere to all relevant data protection legislation and maintain confidentiality at all times.
Actively participate in the Level 3 apprenticeship program, completing all required training and assessments.
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level).
Duration of course: 18 months.
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!).
All learning delivered online/remotely alongside the role.
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Oasis Academy Connaught is a Nursery and Primary school serving the community of Knowle West, Bristol. Our Community Centre enables the academy to facilitate and provide more provision, in addition to education, to our families.Working Hours :Monday to Friday, between 8am to 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
This position is ideal for someone organised, proactive, and keen to develop their skills within a professional legal environment.
Your responsibilities will include managing correspondence, maintaining accurate records, preparing documents, and providing general support to legal staff. You will provide excellent customer service, schedule and confirm appointments via phone and email.
Main duties include but not limited to:
Assistance to partners and other team members, as required
Take ownership of administrative work required to fulfil the efficient running of the director’s schedule
Provide kind, courteous communication while receiving visitors to our office and in working with others in the team
Provide excellent customer service
Schedule and confirm appointments via phone, email and schedulers
Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers, as required
Enter case information into web-based case management system
Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning and processing documents
Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship may lead to full-time employment and/ or further training.Employer Description:Freeman Johnson Solicitors have offices in County Durham and North Yorkshire and we have provided legal services to the community for more than 150 years. This heritage has made us a fixture of the local community letting us help individuals and businesses alike with a wide range of legal services. We are proud to have been awarded the Lexcel status which is the Law Society’s award for excellence. Using the latest technology and information systems combined with first-class legal expertise and old-fashioned friendliness we strive to give clients the best service possible.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service.
No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business.
You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks. Day-to-day responsibilities will include:
Preparing sales and marketing packs for both potential and existing customers
Managing stock levels and keeping marketing materials organised and available
Supporting the Hire Desk and Service teams with basic data entry and admin tasks
Answering and directing telephone calls in a professional and friendly manner
Assisting with customer communications, including following up on training expiry reminders
Helping with social media or marketing activities under supervision
Working closely with various departments to understand different aspects of the business
Training:
Level 3 Business Administrator Apprenticeship Standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
This apprenticeship offers the chance to build a strong foundation across several areas of the business
We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests
Employer Description:Mainline is a leading, independent provider of powered access and material handling equipment hire, with a strong reputation built over 40 years of industry experience. In addition to hire services, Mainline is an IPAF-approved training centre, delivering a wide range of accredited training courses in construction, working at height, and health and safety, tailored to meet the needs of both individuals and large organisations.Working Hours :Monday - Friday, with flexibility around start and finish times. Shifts to be confirmed.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Updating MOT data on relevant systems.
Updating allocation information on all internal systems
Running monthly MI for all teams
New vehicle importing (Key2/Oscar for all teams.
New vehicle Order progression for all teams.
Collaborate with various teams within the organisation to support the achievement of business goals and objectives.
Support the Group to help achieve/reach business goals and objectives set.
Establish and maintain daily contact with vehicle garages, body repair centers, breakdown services, and insurance companies to coordinate and manage vehicle downtime situations.
Carry out all processes in accordance with relevant Company’s ISO procedures and work instructions.
To operate in a safe and responsible manner at all times.
In addition to the responsibilities above, the job holder is required to carry out other duties as assigned by the manager from time to time.
To be conversant and comply with all Health, Safety and Environmental requirements published by the company.
Fulfill additional duties as assigned by the manager, contributing to the overall efficiency and effectiveness of the team.
For this role applicants will need:
At least a 4 grade in GCSE Maths and English.
Be friendly, professional, and hardworking.
Confidence in talking to people.
Keen to learn and develop.
A positive and hardworking attitude.
Excellent telephone manner.
Be able to work in a team and independently.
Good time management and communication skills.
This role will be supported by a level 3 Business Administration qualification supported by Starting Off.Training:
Business Administrator Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time employment upon completion of the apprenticeship.Employer Description:The client is the UK’s largest privately-owned contract hire and fleet management specialist, having served companies with cars and light commercial vehicle fleets since 1981. They are now looking for an apprentice to join their friendly team in Kettering, Northants.Working Hours :9.00am to 5:30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Handle incoming internal and external customer contacts (phone calls, emails, webforms, cases, system alerts)
Handle outbound calling (debt management, external liaison with third parties, regulators and contractors)
Complaint handling
Managing and recording customer payments
Maintaining customer records
Working with other areas of the business when needed
Onboarding new customers
Organising ad hoc operational jobs as required
Searches
GDPR administration
Other admin duties as requested
Training:Next Level will work closely with you to complete your Level 3 Business Administrator Apprenticeship, including Functional Skills if required. We can hire apprentices at any time and hold regular workshops for those on the course.
These workshops occur once every 2 weeks both online and in our academy in Bristol City Centre.
You will get specific 1-2-1 tutoring and regular reviews between you tutor, manager and yourself to ensure you are meeting deadlines and staying on top of your work.Training Outcome:Upon completion, a business administration apprenticeship can provide a gateway into multiple career paths within different sectors.Employer Description:Albion Water provides cost effective, efficient, and innovative water solutions for housing developments and household customers throughout England and Wales.
When Albion Water was licensed by the Water Services Regulation Authority (Ofwat) in 1999, it was as the first new entrant to compete against the monopoly water companies in England.
We have established an exemplary quality and environmental record, building a hard-won reputation as a water company prepared to innovate and to promote a better, more responsive water industry.
Legally, we have the same powers and responsibilities as any other water company in England and Wales. Where we differ is in our determination to provide a different level of service to our customers – water, wastewater, drainage and wider environmental services, providing a sustainable offering with commercial and environmental benefits to all our customers.Working Hours :Monday to Friday, between 8:30 – 5:30pm with 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Key Responsibilities
Accurately inputting customer and service data into our business systems
Supporting with the day-to-day administration of waste collection and recycling processes
Managing and maintaining digital and paper-based files and records
Assisting in the use of bespoke industry software and internal timber and recycling systems
Providing general office support including answering phones, handling emails, and preparing documents
Supporting team members across different departments with administrative tasks
Developing an understanding of sustainable business practices and compliance in the waste sector
What We’re Looking For
Strong organisational skills with keen attention to detail
Confidence using computers and Microsoft Office applications (Word, Excel, Outlook)
Willingness to learn and take initiative
Good communication skills and a professional attitude
Ability to work independently and as part of a team
GCSEs in English and maths (or equivalent) are preferred
What You’ll Gain
Hands-on experience in a dynamic, environmentally-focused company
Supportive mentoring and on-the-job training
Opportunity to work towards a Level 3 Business Administrator Apprenticeship qualification
A positive and inclusive workplace with potential for long-term career growth
Exposure to a fast-growing industry that makes a real impact on the environment
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
On completion of the apprenticeship there may be the opportunity to progress further with the company into a full time permanent position
Employer Description:At S&J Synergy, we are proud to be one of the region’s leading providers of sustainable waste management and recycling solutions. Built on strong family values and over 20 years of industry expertise, we are committed to delivering environmentally responsible services that help businesses reduce waste, lower carbon emissions, and work towards a circular economy.Working Hours :Monday to Friday
8:00am-17:00pm
With one hour lunchSkills: Communication skills,IT skills,Organisation skills,Administrative skills,Analytical skills....Read more...
Responsibilities, Goals & Objectives
Understanding Bills of Materials (BOM), Picking of Parts for Works Orders
Stock Taking, Data Input, Labelling Products
Purchase, Receipt of Goods, Goods Inwards Procedure
Import / Export Documentation
Packaging & Packing Components for Sales / Despatch
Preparing Shipping Documents
Communication with couriers and customs to ensure timely processing of goods crossing international borders.
As a small business, we depend on team members who take ownership of their responsibilities, bring energy and dedication to their work, and consistently follow through on their commitments. A strong team mindset is essential to our success, and we value individuals who contribute with enthusiasm and reliability.Training:
Business Administrator Level 3
Once a month workshops online via EKC Group
Trainer visits to the workplace once every 6-8 weeks
Training Outcome:For the right candidate, this role offers excellent potential for career growth within the company. We provide opportunities for team members to develop and advance as the business grows. Employer Description:Founded in 1926 by the pioneering Buckley brothers, Buckleys (UVRAL) Ltd. began as a specialist in Ultra-Violet Ray Arc Lamps, originally serving the early photographic industry (hence the acronym ‘UVRAL’).
Since those early days, our commitment to quality and innovation has seen us evolve into a globally recognised manufacturer of state-of-the-art test equipment for a wide range of industries, including construction, offshore, pipeline, medical, and fabrication sectors.
"At the heart of everything we do is a clear purpose - to empower operators to work with confidence and peace of mind, by delivering technology they can trust to safeguard people, assets, and the environment."
We proudly manufacture all our products in-house at our head office in the United Kingdom. This hands-on approach allows us to maintain complete control over quality - something we believe is absolutely essential to delivering the reliable performance our customers depend on.
Our reputation for excellence is reinforced by our ISO 9001 accreditation and supported by a global network of distributors - ensuring that no matter where you are, you can rely on the integrity and innovation of Buckleys technology.Working Hours :Monday to Thursday, 8.00am - 5:30pm and Friday, 8.00am - 12.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Technical Work - Payroll
Payroll processing
Pension processing
Setting up and closing of PAYE and Pension schemes
Dealing with Payroll queries, phone calls and correspondence from clients and HMRC
Using Sage Payroll and other software
CIS300 (Construction Industry) Preparation and submission
P11D’s (Benefits-in-kind) Preparation and submission
Other ad hoc payroll work
Technical Work - Bookkeeping
Bookkeeping – Sales and Purchase ledger postings, Bank receipts and Payments, Bank Reconciliations.
Usings QuickBooks, Xero and Sage Software
Preparing VAT Returns
General
Building good relationships with clients and answering their questions
Ad-hoc duties as required, to assist in the smooth running of the office, broaden your knowledge and business awareness to develop your career
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider, to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
Training Outcome:Opportunity to progress as a full-time employee upon successful completion of the apprenticeship programme. Employer Description:We are a long established, friendly, family firm of Chartered Accountants and Registered Auditors based in Derby, with a team of 18 staff to service your needs. As a business, we look to support clients with our philosophy of working with our clients to achieve their business and personal goals. We achieve this by providing a personal but professional service to our growing number of clients.
While we are based in Derby, we assist and service clients in all areas of the UK, and a number from overseas.
We provide personal, tailored accounting packages covering all aspects of business across a wide range of trades and industries. Our dedicated and highly motivated team are ready to service your business needs on a day to day basis. We aim to provide a practical solution to problems both as they arise and increase the ability of the business to anticipate future aspects that will need attention.
We are a modern firm of accountants and use the latest technology to increase efficiency. By continuing to invest in new ideas to support our team, we can in turn pass on these benefits to you, the client.Working Hours :Monday to Friday, 8:30am to 5pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Navigating patient requests to appropriate services, using pre-defined procedures
Providing a professional service to patients and maintaining a friendly and understanding approach, even at times of provocation and pressure
Entering into sometimes challenging dialogue with patients, based on the knowledge, training and procedures provided for the role
Recognising where to seek professional direction and where administrative procedures may be applied
Active participation, as appropriate for the role, towards achievement of QOF and other enhanced Services Practice goals
Working as part of the larger Patient Services team, focused on Reception responsibilities, but with a wider remit when working within smaller centres
Working in a busy, at times pressured and rapidly changing environment dealing with the needs of patients, the general public and busy Health Care Professionals
Taking responsibility for daily events and being aware of daily priorities
Using one’s own initiative to suggest solutions to organisational problems
Motivating oneself in “quiet times” to address “housekeeping” issues
Making time to learn and do new things
Training:Business Administrator Level 3 Apprenticeship Standard:
Level 3 Units included in the programme include:
The organisation
Business fundamentals
Decision making
Project management
Managing performance
Training Outcome:
A permanent position within the organisation upon completion of the apprenticeship
Employer Description:The Reception Team look after patients, their appointments, prescriptions and all the stuff that flies around - a massive amount of administration involved in running a busy practice and this includes a backroom team of Administrators to handle the huge influx of correspondence and data each day.Working Hours :Monday and Tuesday between 7am and 8pm.
Wednesday, Thursday and Friday between 7am and 6pm.
Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are seeking a motivated and enthusiastic individual to join our team as an Administrative Assistant Apprentice. This is a fantastic opportunity for someone looking to gain hands-on experience while working towards a nationally recognised qualification in Business Administration. You will play a key role in supporting our recruitment and general administrative functions, contributing to the smooth running of our office.
Duties:
Taking incoming calls, emails, and correspondence, ensuring timely responses
Reviewing staff and client files to ensure they are up to date
Supporting the team with organising and maintaining filing systems, both digital and physical for Care workers and Office staff
Assisting with diary management, meeting scheduling, and minute-taking
Ordering office supplies and ensuring the workspace remains organised
Supporting the team with ad hoc administrative tasks and projects
Collaborating with team members to ensure the efficient operation of the department
Participating in team meetings and contributing ideas for process improvements
Shadowing Recruitment Officer, Quality & Compliance Manager and Other Senior team members to gain insight into best practices and procedures
Training:Business Administrator Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be opportunities for further development and progression within the company.Employer Description:Pacific & Gold Healthcare Services is established as a home and social care with the aim of providing quality personal care services to all service users who may be in different care establishments on either permanent or temporary basis in England. We specialise in the supply of care and support workers to the Social Services patients, Private Organisations and any other Service Users requiring personal care services within their own homes. Pacific and Gold Healthcare will ensure complete compliance with all the regulations set down in the Health and Social Care Act 2008.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Organisation skills,Team working,Interpersonal skills,Time management skills,Proactive,Keen eye for detail,Accuracy,Able to work independently,Positive attitude,Eagerness to learn,Word, Excel, Outlook....Read more...
Key Accountabilities:
Provide administrative support to factory & installation team leaders
Maintenance of Drawing Office filing system and records
Conversion of templates into files for machines on factory floor using Computer Aided Design (CAD) Software
Log & archive all working papers
Setting up and maintaining customer files
Maintain records of all daily/weekly snagging activity
Maintenance of information on customer data system
Liaising with Sales & Marketing Department
Attend daily briefings & team meetings
This job description is intended as a general guide to the duties attached to the post, and is not an inflexible specification. It may therefore be altered from time to time to reflect the changing needs of the business.Training:
Business Administrator Level 3 Apprenticeship Standard
Taught sessions at New College Swindon in line with the knowledge, skills and behaviours set out in the standard
On the job learning
Training Outcome:
Full time position with opportunities in manufacturing or sales after successful completion of apprenticeship
Employer Description:As a well renowned stone importer, fabricator and installer, Anything Stone has built a solid reputation across the UK for offering an effective solution for all your stone requirements! Based in Swindon, Wiltshire we pride ourselves on having a solution for all your natural stone requirements. So, if you’re looking for domestic products such as granite worktops, quartz worktops, tiles and fireplaces, we have the answer to fit your unique situation. Similarly, if you’re in need of interior/exterior cladding, paving, kerbstones, street furniture or architectural stone for a commercial development we have the materials and staff ready to make it happen. Anything Stone is an approved fabricators and installers for Silestone, Caesarstone, Okite and Zodiaq quartz worktops.Working Hours :8.30am - 5.30pm with 1 hour for lunch; days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Keen to learn,Pro-active,Self-driven....Read more...
What will you be doing?
You will ensure that all paperwork and documentation is processed speedily, efficiently, so you will need excellent accuracy and attention to detail skills. Full training will be provided to ensure that the successful candidate understands accounting informationsuch as invoices, credit notes, payment methods, receipts and payment advices and knowledge and understanding of VAT. Keyduties:
Processes purchase invoices in an accurate and timely mannerAssists with preparing purchase invoice payment runs asrequired
Processing daily cash banking for 12 centres to the applicable sales ledger accounts
Processing daily manufacturer bank statements (coding transactions to applicable sales and purchase ledger accounts)
Processing of the daily bank statement
Processing of payment requests (checking data received/setting up with the bank for authorisation)
Processing credit card refunds
Training:Level 3 Business Administrator Apprenticeship. This apprenticeship is delivered through work based learning, this means that all training is done at the workplace eliminating the need to attend college. The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry. JCT600 has an enviable reputation for well trained, high quality staff and this is a career opportunity not to be missed.Employer Description:JCT600 has a long and proud motoring history extending back to 1946 when Tordoff Motors was first established by Edward Tordoff. Today JCT600 with Jack's son, John, now in the driving seat has grown to be one of the most successful motor groups in the UK. Our success has been due to remaining true to our founding values of trust, care and service. The business has over 45 dealerships across Yorkshire and Derbyshire including such brands as Porsche, Mercedes, Bentley, Lotus and Aston Martin.Working Hours :Shifts TBC.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Key Responsibilities:
Photocopying / Copy typing / Data entry / Audio typing / File opening / Electronic filing / Archiving
Processing invoices / Preparing fee estimates
Archiving/ Preparing home files
Answer telephone calls from clients & 3rd parties, take messages and pass messages to relevant individuals within the team
Support the team with the arrangement of business development and marketing activities where required
Work closely with other members of the team to ensure work is completed effectively and efficiently
Liaise with member of the wider Residential team and other teams across the business
Ensure that all working processes and practices comply with relevant quality and service standards
Complete any work as required by your Assessor and Department
Head in order to successfully complete your apprenticeship qualification
Any other reasonable duties as requested by Head of Department or Fee Earners
Company Benefits:
25 Days additional Holiday (January - December)
Additional 1.5 days to be taken between Christmas and New year
Flexible working policy
Employee assistance program
Healthcare cash plan
Buying/selling annual leave (up to 1 week)
Cycle to work
Life assurance from start date (4x salary in the event of death in service)
Pension scheme - after 3 months you will be auto enroled into
RWK Goodman's pension scheme
Discretionary profit and performance related bonus
Referral bonus scheme
Recruitment bonus scheme (if you refer someone to work at RWK and they successfully pass probation)
Birthday day off
Season ticket load (interest free) up to £10,00 per annum (available after probation)
Discounted conveyancing Fees (available after probation)
Training:Business Administrator Level 3 Apprenticeship Standard with Legal pathwaysTraining Outcome:You will be encouraged to develop in your role through on the job training, external training (if appropriate) & meeting business development objectivesEmployer Description:RWK are a progressive UK Top 100 law firm known for our commercial, private client, clinical negligence and personal injury work. The firm has 450 people with offices in Bath, Oxford, London, Swindon and Marlborough. At Royds Withy King, people come first. The brand is built around being ‘Ahead of the Curve’. They also pride themselves on providing a brilliant place to work and recognise that investing in their people and their career is the only way they can succeed in achieving what is best for their clients.Working Hours :Monday - Friday between 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Phase 1:
This new role will incorporate various roles within the business, initially learning the multifaceted parts of the control room
Rostering/timesheets
Control calls and admin functions
Staff onboarding and paperwork
Initial HR meetings and disciplinaries
Initial understanding of the business and how the different departments work in synergy to complete the daily tasks.
Learning the system (Parim) and App that accompanies it so that the individual can complete tasks in a timely manner
Phase 2:
On the Line - the new team member would be invited to shadow and understand the basics of the various roles on the line shadowing staff members at different stations to get an understanding of the role they will be administering
Supervisor shadowing - Following the supervisors for their daily station visits and tasks
Phase 3:
Shadow the Head of Operations:
This part of the learning will form the basis for the continued development of the individual and the generic part of the role moving forward. They will work closely with the HOP and whilst learning the role from their perspective they will develop the fundamentals to potentially step into the HOP role as cover once they have acquired the correct amount of experience and skill set
Recruitment of candidates and staff training
Incidents and accidents - time with Paul Smith head of Training and I&I to learn the basis of the staff training modules and how we manage any incidents and accidents whilst staff are actively working on the line
The candidate will attend monthly period review meetings with the HOP and other meetings as so required throughout the term
They will assist with the admin functions for the period review which will include excel and Parim based documents, and this will form part of their monthly programme
Generic paperwork throughout the period helping the HOP and control complete the administrative tasks required by the client
Training:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15. You will be required to attend college every week.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:Strong potential to progress into a senior role in the future.Employer Description:04218753Working Hours :Monday to Friday 8.30am to 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
The role is integral in supporting our 'More than a Job Value' ensuring that our staff teams are suitably qualified and have access to continuous personal development (CPD) to help us to deliver to our customers and communities.
Engaging with internal and external People to provide an excellent level of customer service
Proactive in supporting and valuing our GLL People
Communicates effectively with people, signposting them to the right activities and services to meet their needs
Responding quickly and effectively to all queries and works hard to resolve issues professionally and effectively
Is aware of and interested in targets and business performance
Contributes to the internal L&D processes ensuring their effectiveness and accuracy
Carrying out administrative tasks on our Learning Management System (LMS) including course and qualification information, e-learning facilitation and making bookings
Carries out administrative tasks as requested to support the Learning & Development Team
Works with the Learning & Development Manager on producing business focussed report information as needed for the business
Helping organise courses and booking venues
Financial tasks such as raising purchase orders and invoices
Monitors relevant mailboxes, answering queries and escalating complex queries
Any other duties as required by the Learning & Development Team
The wage for this position is £226.50 per week. Upon successful completion of probation at 6 months your wage will rise up to £415.50 per week (dependant on age).
What your apprenticeship includes:
A mixture of face to face and online catch ups every 4 - 6 weeks to discuss feedback and progress
A mixture of on and off the job training, including workshops and webinars
Reviews every 12 weeks with your Line Manager and apprenticeship Trainer
The chance to get Functional Skills in English and maths (if you don't already have GCSE)
With GLL you will be working towards a level 3 Business Administration apprenticeship over the course of 12-18 months.Training:Business Administrator Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:GLL prides itself on its internal Learning & Development and internal promotion levels, there is scope for the right candidates to move onto a Learning and Development Level 5.Employer Description:At GLL, we are committed to the provision of leisure, fitness and cultural activities and facilities at affordable prices. It is our aim to ensure the financial viability of our organisation, meeting our charitable social objectives, harnessing employee ownership and maintaining and expanding our existing services. We endeavour to continually exceed customer expectations.
We operate 254 leisure centres, 115 libraries and 10 children's centres in partnership with 60 local councils, public agencWorking Hours :30 hours per week, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
An exciting opportunity has arisen for aPart Time Litigation Secretary to join a well-established law firm. This part-time role offers competitive salary working 3 days a week and benefits.
As a Litigation Secretary, you will be providing administrative support to Fee Earners within the personal injury department.
You will be responsible for:
* Collaborating with experts, legal counsel, witnesses, and the court
* Drafting correspondence and legal documents via audio transcription and copy typing
* Reviewing documents for precision and correctness
* Calculating case-related expenses for cost updates and invoicing
* Handling telephone communications and relaying messages
* Scheduling appointments, coordinating diaries, and addressing client needs
* Preparing outgoing mail and accompanying documents
* Maintaining strict confidentiality and data security in accordance with GDPR
What we are looking for:
* Previously worked as a Litigation Secretary, Dispute Resolution Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal Clerk or in a similar role.
* Must have secretarial experience in Litigation.
* Ideally have experience in personal injury.
* Strong communication skills with an ability to work well within a team.
* Use of Proclaim Case Management system advantageous
Apply now for this exceptional Litigation Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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