Learning at the workplace is the key goal. Follow an agreed apprenticeship rotation within the RMMV department
Building professional relationships throughout the organisation
Learning by assisting with the administration and co-ordination of both spares and repairs work streams of the RMMV-UK business under the tutelage of relevant RMMV team members
Rotating around the relevant RMMV departments. The main role will be within the repairs team but we will rotate the apprentice to include learning time in Spares, Commercial, Finance and Engineering functional areas
Liaising with colleagues in the wider RMMV team on a regular basis sharing best practice, identifying opportunities for procedural improvement and providing materiel advice as required
Maintenance of a learning log
Positively receiving feedback and show ability to continuously improve
Undertake any other reasonable tasks as may be required
Daily tasks:
Processing purchase orders
Processing work demands
Use of SAP
Use of Excel
Checking and processing information and technical data
Liaising with suppliers and wider supply chain
Liaising with warehousing and other subcontractors
Some previous work experience in a customer facing role would be beneficial
We are searching for a driven, enthusiastic apprentice to join our team
The apprentice's responsibilities include learning and developing practical skills, participating in classes and workshops on and offsite, observing all health and safety codes, completing tests and assignments, as well as delivering presentations to staff and other stakeholders. You should be well organised, flexible, and willing to assist wherever possible.
To be successful as an apprentice, you must have great time management skills and be willing to fit into the existing staff structure. Outstanding apprentices are those who respond well to criticism, build good relationships with colleagues, and ultimately make a lasting impression.
Training:What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3 Apprenticeship Standard
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Full time employment
Employer Description:Rheinmetall AG, one of the World's leading producers of defence systems and equipment for ground, air and naval forces. Headquartered in Germany, Rheinmetall Defence business has representation in sixteen countries, including in the United Kingdom. Operating across three divisions; Weapons & Munitions, Electronic Solutions and Vehicle Systems, they set the global standard for excellence in their field. Vehicle Systems Division consists of two legal entities; Rheinmetall MAN Military Vehicles UK (RMMV UK) which is a subsidiary of Rheinmetall MAN Military Vehicles (RMMV) which is jointly owned by Rheinmetall AG and MAN Truck & Bus AG and is the leading global provider of military wheeled logistical and wheeled tactical vehicle systems. The second legal entity is Rheinmetall Land Systems (RLS) which is responsible for tracked tactical vehicles and turret systems. RLS is represented in the UK by Rheinmetall Defence UK.
RMMV UK provides support to the UK Ministry of Defence (MOD) Support Vehicle (SV) fleet totalling in excess of 7500 platforms.Working Hours :Monday - Friday, 08:30 - 16:30Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Driving licence desirable,Time management,Good interpersonal skills....Read more...
HR ADVISOR BOLTON UP TO £35,000
Are you an experienced HR professional looking to take the next step in your career? We’re seeking a proactive and motivated HR Advisor to join our client’s team and play a key role in supporting a wide range of people-focused initiatives. This is a great opportunity for someone with solid HR experience who thrives in a professional, people-driven environment.
About the Role: In this varied and rewarding position, you will support the full employee lifecycle and be a key contact for HR queries across the organisation. You’ll take ownership of recruitment activity, help shape a positive employee experience, and provide essential administrative and people-focused support to the wider team.
Key Responsibilities: • Manage end-to-end recruitment, including drafting job posts, reviewing CVs, and coordinating interviews • Lead the onboarding process for new starters, ensuring a smooth and welcoming introduction • Maintain accurate and confidential employee records • Coordinate and support training and development activities • Own day-to-day HR administration, including data entry and document management • Assist with the implementation and administration of HR policies and procedures • Work collaboratively to promote a positive, inclusive, and engaging workplace culture • Support and monitor Apprentices and their Managers throughout apprenticeship programmes • Act as the primary contact for queries relating to the HR system • Use initiative to identify and escalate potential HR issues • Contribute to wider HR projects and undertake additional tasks where needed
Experience & Skills: • Currently working in a HR Advisor, HR Assistant, HR Administrator or similar Human Resources role • Excellent communication and interpersonal skills • High attention to detail and accuracy when handling data • Strong organisational and time management abilities • Confident user of Microsoft Office • Ability to handle sensitive information with discretion • Proactive, self-motivated, and eager to learn • CIPD Level 3 qualified or currently studying (or equivalent) • Strong interest in HR/People & Culture with a passion for supporting others
Employee Benefits: • 25 days’ annual leave plus bank holidays • Additional annual leave based on length of service • An extra day off for your birthday • Option to buy or sell annual leave • Paid company shutdown over the Christmas period • Attendance bonus • Regular social events • Opportunities to contribute ideas to improve workplace practices • Prize draws linked to employee recognition activities • Gift scheme for key milestones and celebrations • Client referral incentives • Ongoing learning and development opportunities • Flexible and hybrid working options (subject to role and business needs)
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Learning our systems for processing online and eBay orders
Processing simple orders with close support and checking
Answering basic customer emails using templates and guidance
Printing packing and shipping labels
Assisting with picking, packing and boxing orders under supervision
Updating simple spreadsheets and order logs
Following housekeeping routines and basic health & safety in office and warehouse
Getting familiar with our products, especially motorcycle tyres
Processing a growing number of online and eBay orders more independently
Handling routine customer email queries (delivery times, basic product questions)
Preparing and emailing purchase orders to suppliers with less supervision
Taking more responsibility for creating, checking and attaching shipping labels
Assisting regularly with picking and packing orders, including prioritising urgent ones
Updating stock and order data in spreadsheets with more accuracy and speed
Learning how we work with different carriers and booking collections yourself
Managing your own queue of online and eBay orders from start to finish
Handling most customer queries by email (and occasionally phone) in a professional manner
Contacting suppliers to chase deliveries and resolve straightforward delivery issues
Playing an active role in regular stock checks and keeping stock records accurate
Using Excel more confidently to review and interpret order and stock data
Helping spot low stock and flagging re-order needs to the team
Supporting improvements to day-to-day processes and suggesting better ways of working
Taking more responsibility for housekeeping standards across your work areas
Owning the full order process: enquiry, order entry, dispatch and after-sales queries
Handling more complex customer issues and delivery problems calmly and professionally
Working directly with suppliers to solve discrepancies, delays and delivery problems
Playing a key role in stock control, helping to improve accuracy and reduce errors
Using spreadsheets and data to help the team make better stock and order decisions
Supporting or helping to train new starters on basic order processing and stock tasks
Getting involved in motorcycle-related events and promotions outside normal working hours where needed
Actively suggesting improvements to systems, layouts, processes and customer experience across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
Work based mentoring
One day every 2 weeks at Telford College
Assigned assessor to visti you regularly in the workplace
Training Outcome:
Full time role to develop responsibilities
Employer Description:Sticky-Stuff Moto Online Ltd is a specialist motorcycle tyre and accessories supplier, serving riders all over the UK through our busy online store, eBay channels and our Telford HQ. We focus on top branded motorcycle tyres for all types of bikes – from commuters and tourers to sports, adventure and trackday machines – backed up by fast delivery, fresh UK stock and friendly, knowledgeable support for our customers.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
As an Apprentice, you’ll play a vital role in supporting smooth warehouse operations. You will work closely with warehouse staff, admin teams, and other departments to learn how everything connects and runs efficiently. This is a hands-on opportunity to build your skills while contributing to the successful running of the warehouse.
Day-to-day, you will help maintain accurate records and complete data entry tasks, using Microsoft Office to support a variety of activities. You’ll gain practical experience, develop attention to detail, and learn how to use tools that are essential in a modern workplace.Most importantly you will work effectively as part of a small team, helping others where required, and have flexibility to provide cover as and when needed.
Responsibilities you will be assisting with:
Use external software to create delivery labels for orders placed through our online websites
Assist stock control with regular counting and investigation of any discrepancies
Manage and update various operational documents
Liaise with other departments within the company
Using our Vision WMS system, investigating pick discrepancies and update as required
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Level 3 Business Administrator qualification, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
Potential to apply for a full time permanent position upon successful completion
Employer Description:Global Brands is one of the UK’s leading independent drinks companies, owning and distributing popular brands such as VK, Hooch, Franklin & Sons, All Shook Up, Shake Baby Shake, Kick Energy, and Amigos Tequila Beer. The company exports to over 30 countries worldwide and is headquartered at the award-winning Casa Hotel in Chesterfield.The Clay Cross Distribution Centre is a key part of Global Brands’ operations. It currently spans 152,000 sq. ft., with recent expansions increasing capacity to 180,800 sq. ft. and storage for up to 40 million bottles across 17,000 pallets. The site employs around 80 staff, with plans for further growth and investment in additional facilities nearby. Operations run daily, supporting national and international distribution.This modern warehouse is central to the company’s logistics and supply chain, ensuring efficient storage, order processing, and delivery of products to retailers and customers. The environment is fast-paced, collaborative, and offers opportunities to learn about administration, stock management, and business support functions within a thriving drinks industry leader.Working Hours :Monday - Friday,
(After initial training, you would be required to work alternative shift patterns –
days 06:00 - 14:00 / afters 14:00 - 22:00.)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Patience....Read more...
As an Admin Assistant at VOSH, you’ll be the organisational heartbeat of our lively events team. Your main mission is to keep our operations running smoothly - whether that’s managing bookings, coordinating schedules, or handling customer enquiries with a friendly touch. You’ll juggle a variety of admin tasks, support our event planners, and make sure every detail is spot on, from the first enquiry to the final thank you email.
You’ll thrive in a fast-paced, creative environment where no two days are the same. If you love staying organised, enjoy helping others, and have a knack for problem-solving (with a sprinkle of fun), you’ll fit right in at VOSH.
Key Responsibilities:
Manage event bookings and maintain accurate records using Setmore and Excel
Liaise with customers, suppliers, and venues to coordinate event details
Prepare materials and logistics for workshops (think: art supplies, chocolate, and more!)
Respond to enquiries via email, phone, live chat, and social media
Support the events team with scheduling, invoicing, and general admin tasks
Help monitor and update team calendars and staff schedules
Maintain a positive, fun attitude - even when things get busy!
Training:Training Provider: LONDON SOUTH EAST COLLEGES.
On programme Training:
Level 3 Business Administrator Apprenticeship Standard
Level 2 Functional Skills in maths and English
Institute of Apprenticeship Certificate
Business Admin (instituteforapprenticeships.org)
Learning will include:
Business fundamentals:
Stakeholder management
Planning and organising
Project & financial management
Managing change
Process and documentation:
End-Point Assessment (EPA):
Knowledge test
Portfolio-based interview
Project presentation
Training Outcome:Moving onto a full-time events coordinator role.Employer Description:VOSH: Where Work Feels Like a Party
At VOSH, we’re not your average events company—we’re the creative force behind unforgettable hen parties, stag dos, team building workshops, and legendary Christmas events across the UK. As a tight-knit team of passionate professionals, we thrive on bringing people together and turning ordinary days into extraordinary memories.
Joining VOSH means stepping into a fast-paced, collaborative environment where every day offers something new. We organise over 4,000 events a year, all managed in-house by our small but mighty crew. From sourcing quirky art supplies to designing innovative chocolate-making workshops, we do it all with a smile (and sometimes a bit of glitter).
We believe in flexibility, creativity, and a dash of fun in everything we do. Our team enjoys the freedom to experiment, the responsibility to deliver, and the satisfaction of seeing happy faces at every event. If you value teamwork, love a challenge, and want to be part of a business that makes people’s special moments even better, VOSH is the place for you.
What We Offer:
A supportive, friendly team cultureOpportunities to develop your event planning and creative skillsThe chance to work on a wide variety of exciting eventsFlexible working arrangements (and plenty of chocolate)At VOSH, we’re more than colleagues—we’re party starters, memory makers, and a little bit of a family. Come join us and help us keep the good times rolling!
Working Hours :Monday - Friday (week 1)
Tuesday - Saturday (week 2)
Saturday would be a work from home day and once trained up, more work from home days will be available!Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Main Duties:
IT:
The use of multiple IT packages and systems to: write letters and/or emails, create proposals, perform financial processes, record and analyse data
Able to choose the most appropriate IT solution to suit the business problem
Able to update and review databases, record information and produce data analysis where required
Record and Document Production:
Produces accurate records and documents including emails, letters, files, payments, reports and proposals
Makes recommendations for improvements and presents solutions to management
Draft correspondence, write reports and able to review others' work
Maintain records and files
Handle confidential information in compliance with the organisation's procedures
Coaches others in the processes required to complete these tasks
Decision Making:
Exercises proactivity and good judgement
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way
Seeks advice of more experienced team members when appropriate
Interpersonal Skills:
Builds and maintains positive relationships within their own team and across the organisation
Demonstrates ability to influence and challenge appropriately
Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained
Communication:
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Use the most appropriate channels to communicate effectively
Agility and confidence in communications, carrying authority appropriately
Applies social media solutions
Answers questions from inside and outside of the organisation, representing the organisation
Quality:
Complete tasks to a high standard
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work
Review processes autonomously and make suggestions for improvements
Share administrative best-practice across the organisation e.g. coaches others to perform tasks correctly
Application of problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
Planning and organisation:
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation)
Manages resources e.g. equipment or facilities
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Takes responsibility for logistics e.g. travel and accommodation
Project Management:
Use relevant project management principles and tools to scope, plan, monitor and report. Plan required resources to successfully deliver projects
Undertake and lead projects as and when required
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Business Administrator Level 3 Apprenticeship
Training Outcome:
Future prospects include progression to a Sales or Account Management role, with opportunities to take on greater responsibility in client relations, business development, and project coordination within the company
As the company grows there are new roles starting, of which they could step into. The business also has many different sectors to it, so there is the potential to expand into more business development roles
Employer Description:SP Woolhouse & Sons Ltd is a family-run commercial farming business based just outside of Doncaster. We are a leading supplier of hay and haylage across the UK and internationally, delivering high-quality forage products. Serving the equestrian, zoo, and small pet markets, we manage the entire process from seed planting to delivery, ensuring consistent premium quality. The two major brands are M&T Haylage and HayDay. Since 2014, we have grown from four employees to 15 full-time staff, with further expansion into new markets underway. As demand increases we continue to invest in the business to improve our product and workplace, while providing reliable service to our customers.Working Hours :Monday - Friday, 7.30am - 4.30pm, (Available to be flexible on these start and finish times). Potential for hybrid work after 6 month review.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
An exciting opportunity has arisen for a Private Client Paralegal to join a respected legal firm providing exceptional legal services and operates with a strong ethos of client care and team collaboration.
As a Private Client Paralegal, you will support a growing team of solicitors in the Private Client department, assisting with case preparation, legal research, and administrative tasks to ensure smooth operation and excellent client service.
This full-time permanent role offers a salary of £24,000 and benefits. Ideally have experience in private client but candidates with experience in other areas also considered.
Key Responsibilities
* Assisting solicitors in preparing for trials, hearings, and meetings by gathering relevant documentation.
* Drafting legal documents, such as correspondence, pleadings, and contracts.
* Maintaining and organising case files, ensuring accuracy and up-to-date information.
* Conducting legal research to support case preparation and strategy.
* Managing schedules, including appointments and court dates, with timely reminders for all involved.
* Communicating with clients, witnesses, and other legal professionals to facilitate case progress.
* Filing documents with courts and relevant entities in line with established procedures.
* Managing administrative tasks, including phone calls, correspondence, and office supplies.
What We Are Looking For:
* Previously worked as a Private Client Paralegal, Paralegal, Legal Assistant, Legal Secretary, Legal Administrator, Private Client Legal Assistant, Private Client Secretary or in a similar role.
* Have at least 1 year of experience.
* Ideally have experience in private client but experience in other areas also considered
* Strong admin skills and attention to detail.
* Excellent written and verbal communication skills.
* Skilled in using legal research tools and case management software.
* Strong time management skills and the ability to prioritise effectively.
Whats on Offer
* Competitive salary.
* Opportunities for career progression and personal development.
* A supportive working environment focused on work-life balance.
* A key role in the development of the firm's private client services.
This is a fantastic opportunity for an experienced Legal Assistant or someone with strong administrative skills and an interest in Private Client work.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
To have a thorough knowledge of all practice procedures
To work in accordance with written protocols
Scanning paper letters into medical records
Receiving patients, consulting with members of practice team
Be able to cover all reception position as necessary
Answer a large volume of incoming calls, supporting and directing patients appropriately
Make a large volume of outgoing calls, to other healthcare professionals and patients, to pass on clear, accurate messages in accordance with GDPR
Process repeat prescription requests in accordance with practice guidelines
Process appointment requests for today/future appointments from patients by telephone, in person and electronically
Deal with visits/requests
Ensure total familiarity with all appointment systems including regular and incidental variations
Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record
Monitor flow of patients into the waiting room ensuring the appointment system accurately reflects the arrival of patients
Monitor effectiveness of the system and report any problems or variations
Registrations of new patients
Process patients’ changes of address – computer data (have knowledge of practice area)
Process repeat prescription requests in accordance with practice guidelines
Provide administrative support to members of the primary health care team in the following areas ensuring appropriate practice records are kept up to date Cytology Pathology results Immunisation recalls (including childhood immunisations) Orders
Clear rooms after surgeries and stock prior to surgeries
Ensure building security – have thorough knowledge of doors/windows/alarm
Any other tasks allocated by managers
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Possible progression for suitable candidate
Employer Description:Bewick Road Surgery is a friendly Practice based in central Gateshead. We are an incredibly busy, fast paced teaching practice with around 8,000 patients. We have a team of GPs, nurse practitioner, nurse, and reception/admin staff who all work together to provide the best possible health care for our patients.Working Hours :Across Monday to Friday, between 7.30am and 6.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Non judgemental....Read more...
We have an exciting opportunity for a Business Administrator Apprentice to be part of the production team at Gemini Rail Services. The role will be employed on a full-time basis. The position will include attendance at a technical college to complete modules to support the apprenticeship program.
Key Activities / Elements:
Maintains personnel data in the central HR Database daily and ensure all data is accurate.
Monitors accuracy of local HR master data.
Maintains a salary and bonus review file and cooperate with finance to support the bonus calculation process.
Coordinates appraisal and target-setting processes and ensures its documentation and reporting.
Supports creation and maintains org charts, SRF´s, JD, etc... in SAP, Excel or Word.
Analyse training requests, supports the coordination process with the nominees, and keeps training records.
Supports HR and Line Managers in recruitment processes, i.e. applications management, candidate communication, etc.
Prepare and provides regular HR reporting, to inform involved management.
Keeps HR workbook up to date, to have HR processes and workflows accurately documented. Produces general employee correspondence for the HR Manager to review and sign off.
Updating and maintaining medical information to ensure accurate data is held.
Support with scheduling medical assessments.
Training:Your learning will take place at the South Central Institute of Technology, which offers benefits such as:
Quality teaching and support.
Project-based learning, co-delivered by employers.
State-of-the-art facilities with plenty of tech equipment available.
Training Outcome:After gaining valuable experience in their role, the potential to develop is high. This will be covered by your line manager.Employer Description:We combine the experience and expertise of industry-leading companies into one innovative and dynamic team. We are focused on driving technological improvements and delivering high quality solutions that meet the demands of our challenging rail industry. Operating from Wolverton Works, Gemini Rail Services offers unique capabilities, including a range of own-site or depot-based solutions that mean we are able to meet the ever developing needs of our customers.Working Hours :Monday to Friday between 8am and 4pm. Varies day to day.Skills: Secondary Education,Vocational Training,English Proficiency,Customer Awareness,Professional Conduct,Highly Organised,Complex Environments,SAP & Office,Excel Expertise....Read more...
To be part of a team of staff providing data management services to all customers (internal and external) including enrolment, data input, timetabling, & registers
Processing and updating personal and qualification data onto the College’s student records management system and other associated software applications, with a high and consistent level of accuracy
Ensuring that data captured is audit compliant, with feedback detailing any issues to relevant parties
To work flexibly to assist with a range of administration tasks across the CIS function as required, including general office duties i.e. photocopying, filing, scanning etc.
To assist in the timetabling of courses and rooms across the College campuses
To make telephone calls, deal with routine enquiries, supply accurate information and take messages with a consistently high level of customer service
To develop an understanding of the various funding streams and methodologies that exist in the further education (FE) sector
To assist in data preparation prior to the submission of funding returns, including error correction (with the use of DSAT and FIS software)
Play a role in the preparation and planning of induction and enrolment events
Proactively monitor and administer change requests through the College change request system incl. student data amends and withdrawals
Attend college on a regular basis (likely to be a day release model) to complete and achieve your apprentice programme
Attend and contribute on staff development events
To develop effective use of the College’s communication systems including email and telephone, always ensuring a high level of customer care
Carry out any other duties that are commensurate with the post
Training:Level 3 Business Administrator course:
At Westmorland Campus, Kendal College
1 day a week
Training Outcome:Potential for progression into other college roles.Employer Description:Kendal College is a FE provider, made up of 3 campuses, that provides outstanding education and training opportunities that are responsive to the needs of our students and our community.
All our actions will help develop our students to deliver positive economic and sustainable environmental change both now and in the future.Working Hours :Monday - Thursday, 08:30 - 17:00.
Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Polite....Read more...
HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
• Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
• Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
An exciting opportunity has arisen for a Legal Assistant / Paralegal (Private Client) to join a respected legal firm providing exceptional legal services and operates with a strong ethos of client care and team collaboration.
As a Legal Assistant / Paralegal, you will support a growing team of solicitors in the Private Client department, assisting with case preparation, legal research, and administrative tasks to ensure smooth operation and excellent client service.
This full-time permanent role offers a salary of £24,000 and benefits. Ideally have experience in private client but candidates with experience in other areas also considered.
Essential Notes:
* Please apply only if you are living in or nearby Totnes?
* If you are overseas or willing to relocate, kindly do not apply.
* If you do not have at least 1 year of legal experience, please do not apply.
Key Responsibilities
* Assisting solicitors in preparing for trials, hearings, and meetings by gathering relevant documentation.
* Drafting legal documents, such as correspondence, pleadings, and contracts.
* Maintaining and organising case files, ensuring accuracy and up-to-date information.
* Conducting legal research to support case preparation and strategy.
* Managing schedules, including appointments and court dates, with timely reminders for all involved.
* Communicating with clients, witnesses, and other legal professionals to facilitate case progress.
* Filing documents with courts and relevant entities in line with established procedures.
* Managing administrative tasks, including phone calls, correspondence, and office supplies.
What We Are Looking For:
* Previously worked as a Legal Assistant, Private Client Paralegal, Paralegal, Legal Secretary, Legal Administrator, Private Client Legal Assistant, Private Client Secretary or in a similar role.
* Have at least 1 year of experience.
* Ideally have experience in private client but experience in other areas also considered
* Strong admin skills and attention to detail.
* Excellent written and verbal communication skills.
* Skilled in using legal research tools and case management software.
* Strong time management skills and the ability to prioritise effectively.
Whats on Offer
* Competitive salary.
* Opportunities for career progression and personal development.
* A supportive working environment focused on work-life balance.
* A key role in the development of the firm's private client services.
This is a fantastic opportunity for an experienced Legal Assistant or someone with strong administrative skills and an interest in Private Client work.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Legal Assistant / Paralegal to join a respected legal firm providing exceptional legal services and operates with a strong ethos of client care and team collaboration.
As a Legal Assistant / Paralegal, you will support a growing team of solicitors in the Private Client department, assisting with case preparation, legal research, and administrative tasks to ensure smooth operation and excellent client service.
This full-time permanent role offers a salary of £24,000 and benefits. Ideally have experience in private client but candidates with experience in other areas also considered.
Essential Notes:
* Please apply only if you are living in or nearby Totnes?
* If you are overseas or willing to relocate, kindly do not apply.
* If you do not have at least 1 year of legal experience, please do not apply.
Key Responsibilities
* Assisting solicitors in preparing for trials, hearings, and meetings by gathering relevant documentation.
* Drafting legal documents, such as correspondence, pleadings, and contracts.
* Maintaining and organising case files, ensuring accuracy and up-to-date information.
* Conducting legal research to support case preparation and strategy.
* Managing schedules, including appointments and court dates, with timely reminders for all involved.
* Communicating with clients, witnesses, and other legal professionals to facilitate case progress.
* Filing documents with courts and relevant entities in line with established procedures.
* Managing administrative tasks, including phone calls, correspondence, and office supplies.
What We Are Looking For:
* Previously worked as a Legal Assistant, Private Client Paralegal, Paralegal, Legal Secretary, Legal Administrator, Private Client Legal Assistant, Private Client Secretary or in a similar role.
* Have at least 1 year of experience.
* Ideally have experience in private client but experience in other areas also considered
* Strong admin skills and attention to detail.
* Excellent written and verbal communication skills.
* Skilled in using legal research tools and case management software.
* Strong time management skills and the ability to prioritise effectively.
Whats on Offer
* Competitive salary.
* Opportunities for career progression and personal development.
* A supportive working environment focused on work-life balance.
* A key role in the development of the firm's private client services.
This is a fantastic opportunity for an experienced Legal Assistant or someone with strong administrative skills and an interest in Private Client work.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
An exciting opportunity has arisen for a Legal Assistant / Paralegal to join a respected legal firm providing exceptional legal services and operates with a strong ethos of client care and team collaboration.
As a Legal Assistant / Paralegal, you will support a growing team of solicitors in the Private Client department, assisting with case preparation, legal research, and administrative tasks to ensure smooth operation and excellent client service.
This full-time permanent role offers a salary of £24,000 and benefits. Ideally have experience in private client but candidates with experience in other areas also considered.
Essential Notes:
* Please apply only if you are living in or nearby Totnes?
* If you are overseas or willing to relocate, kindly do not apply.
* If you do not have at least 1 year of legal experience, please do not apply.
Key Responsibilities
* Assisting solicitors in preparing for trials, hearings, and meetings by gathering relevant documentation.
* Drafting legal documents, such as correspondence, pleadings, and contracts.
* Maintaining and organising case files, ensuring accuracy and up-to-date information.
* Conducting legal research to support case preparation and strategy.
* Managing schedules, including appointments and court dates, with timely reminders for all involved.
* Communicating with clients, witnesses, and other legal professionals to facilitate case progress.
* Filing documents with courts and relevant entities in line with established procedures.
* Managing administrative tasks, including phone calls, correspondence, and office supplies.
What We Are Looking For:
* Previously worked as a Legal Assistant, Private Client Paralegal, Paralegal, Legal Secretary, Legal Administrator, Private Client Legal Assistant, Private Client Secretary or in a similar role.
* Have at least 1 year of experience.
* Ideally have experience in private client but experience in other areas also considered
* Strong admin skills and attention to detail.
* Excellent written and verbal communication skills.
* Skilled in using legal research tools and case management software.
* Strong time management skills and the ability to prioritise effectively.
Whats on Offer
* Competitive salary.
* Opportunities for career progression and personal development.
* A supportive working environment focused on work-life balance.
* A key role in the development of the firm's private client services.
This is a fantastic opportunity for an experienced Legal Assistant or someone with strong administrative skills and an interest in Private Client work.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
You must live local to Grays in Essex. We are receiving many applications from across the UK. Please only apply if you are based locally, as applications from outside the area cannot be considered.
The successful applicant will have excellent communication skills and should be able to communicate well. They should also be honest, open and be able to deal with a pressured working environment whilst handling and managing difficult situations through excellent negotiation and customer service skills.
We are looking for a bubbly, outgoing person who is self-motivated, flexible, a team player and has a strong desire to develop a career within this sector.
Key responsibilities:
Receptionist
Make appointment/ arrange meetings
Delivering message to the courts
Receive & process all clients & visitors
Running errands – preparing post & special deliveries
Photocopying
Logging all incoming calls without delay & conveying messages
Monitoring incoming/outgoing emails
Preparing documents through audio-typing & word processing – training to be given
Daily filing and photocopying of paperwork
Maintain diaries for the senior staff
Keep the office tidy at all times
Ensuring that the positive image & ethos of the company is maintained
Training:
Full training will be given leading to a recognised Apprenticeship Standard as a Business Administrator Level 3
On-the-job training will be delivered by the employer with the training provider support
Off-the-job training will be delivered by the training provider in partnership with the employer
You will also complete the Functional Skills in maths and English up to and including level 2 (if you do not already hold the equivalent)
Training Outcome:
We are looking for someone that wants to grow within the organisation
There are long-term career prospects available after successful completion of the apprenticeship
Vast opportunities to develop your own skills, and the chance to work alongside industry experts
Employer Description:TAHMINA & Co is a niche firm that has developed a first-class reputation specialising in Criminal Defence.
The emotions of your case can often be too much to handle and what you say innocently could be used against you. TAHMINA & Co will do their very best to offer you a professional, efficient and caring service.
We provide services to those in need of representation at the Police Station, Magistrates Court and the Crown Court.Working Hours :Monday - Friday, 9.00am- 5.30pm.
1 hour unpaid lunch.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Excellent Communication Skills,Excellent Literacy Skills....Read more...
Key responsibilities include:
Dealing with members and potential members in a friendly, professional and ethical way by: phone, email, text, writing and in person
Review documents provided by members, being aware of potentially fraudulent activity following training and guidance provided
Accurately verify and store correctly relevant documentation
Making decisions to accept documentation provided
Access member accounts with attention to security controls, to protect the confidentiality of member data
Ensure accurate notes are recorded after interaction with members
Dealing with member enquiries and requests, such as:
- Account opening/changes
- Savings deposits
- Savings withdrawals
- Payroll changes
- Loan applications
- Inputting data into computer systems
- Processing incoming mail
- Preparing post for despatch
Personal Specification:
High standard of verbal and written communication skills
Confident in dealing with members by phone, in writing and in person
Confident in dealing with vulnerabilities over the phone
Organise and prioritise own workload
Ability to give each task the right attention to detail
Pro-active in delivering high levels of Customer Service
Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:One of the largest Credit Unions in the UK, with over 34,000 members. They specialise in working with businesses to help their employees save money with different saving accounts available, as well as offering loans. The Member Services Phone Administrator is responsible for ensuring all members and potential members receive a high-quality experience when dealing with the credit union. You ensure that all members are treated fairly and are provided with accurate and timely information regarding their accounts with us. You ensure that member requests are processed both securely and promptly. In this role you'll be delivering an excellent customer experience, and no day will be the same. You'll be talking to a range of members over the phone, handling queries, updating information, processing membership information and making changes on the company software; always ensuring administrative tasks are dealt with effectively. You work with high standards and ensure that we keep our members needs at the heart of what we do.Working Hours :Monday to Friday, 09:00 - 17:00 and 1 Saturday a month, 09:00 - 13:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
As a Business Administrator Apprentice, you will learn how to provide essential administrative and organisational support to help Enabling Lives deliver high-quality, person-centred care. During your apprenticeship, you will develop skills in recruitment, HR, finance, and general office administration while working as part of a friendly and supportive team.
This role is ideal for someone who is motivated, organised, eager to learn, and passionate about helping others.
Key Responsibilities
Recruitment and Onboarding
Help advertise job vacancies and attract the right candidates.
Support with reviewing applications and scheduling interviews.
Assist with completing important pre-employment checks such as references, DBS checks, and right-to-work.
Help prepare new starter paperwork and set up profiles on digital systems.
Keep recruitment records up to date in line with company and CQC standards.
HR and Staff Development Support
Update staff records, HR databases, and personnel files.
Maintain the staff training matrix and help book required training.
Communicate with staff to remind them about training, meetings, and supervision sessions.
Support managers with tracking absences and updating attendance records.
Contribute to staff development activities, with opportunities to train as a future “Train the Trainer” if desired.
Operational and Administrative Support
Keep logs updated for safeguarding, incidents, complaints, and quality assurance.
Manage filing systems and archives to ensure information is organised and accessible.
Order and monitor office supplies, PPE, and other resources.
Help create newsletters to keep staff informed.
Support with diary management, arranging meetings, taking minutes, and tracking actions.
Suggest improvements to help make processes more efficient.
Finance and Payroll Support
Support payroll tasks such as collecting hours worked and tracking holidays.
Process staff expense paperwork.
Scan and organise finance documents.
Work with the Finance Director to ensure financial records are accurate.
Values and Behaviours
Compassion: Ensuring all tasks are undertaken with empathy for staff and the people we support.
Accountability: Owning responsibilities and delivering work to the highest standards.
Innovation: Continuously seeking to improve processes and introduce efficient solutions.
Respect: Supporting colleagues and service users in a way that promotes dignity and inclusion.
Collaboration: Building strong relationships across teams to achieve shared goals.
Please note: You will be required to travel to Birmingham on at least 1 occasion per week.Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 qualification.Training Outcome:Possibility of a full time role after the completion of the apprenticeship.Employer Description:At Enabling Lives, we believe in the potential of everyone & enable them to work towards their goals, live more independently and take control of their lives. We listen and involve each person to design, implement and evaluate their support. We work closely with the people, their families and their circle of support to achieve their goals together.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,Attention to detail,Organisation skills....Read more...
General Administration:
Support the office of the Managing Director
Handling incoming enquiries via phone and email
Managing incoming and outgoing post
Ordering stock, uniforms, and PPE
Preparing documents, letters, and standard communications
Supporting with project-related tasks such as appraisals, filing systems, and data collection
Assisting with meeting preparation, including agendas, printing, and minutes
Booking meetings, rooms, travel, and accommodation when required
Maintaining office supplies, equipment, and shared spaces
Undertaking any other administrative tasks appropriate to the role
HR Support:
Monitoring and updating the HR system daily to support payroll deadlines
Assisting the HR Manager with recruitment processes, including advertising vacancies, shortlisting, and arranging interviews
Supporting onboarding activities, including preparing induction packs and setting up new starters
Responding to employee queries under guidance
Updating HR processes, documents, and templates
Maintaining accurate personnel files and training records
Helping coordinate employee communications, including benefits information and company-wide updates
Supporting the logging of absence, leave, training, and compliance data
Communication & Customer Service:
Welcoming visitors and ensuring they follow site procedures
Drafting simple internal communications or email templates
Supporting customer or supplier communication where appropriate
Assisting with gathering staff feedback for internal initiatives
Project & Process Support:
Assisting with preparing reports, spreadsheets, or presentations
Supporting internal projects, including continuous improvement initiatives
Helping document or map business processes
Collecting data or feedback to support decision-making
Finance & Operational Administration (where required)
Logging invoices or supporting purchase order processes
Conducting basic stock checks or reconciling deliveries
Liaising with suppliers for quotes, order updates, or administration queries
Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Located across the north of England, we are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high quality services and products to meet the needs of our customers.We believe in support of our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information. We provide a range of private and NHS services. Our pharmacy is well equipped to provide health care services with a specially designed consultation room and highly trained staff. This means you can enjoy quality health services in a comfortable and private environment. Our private services are competitively priced and most are available at short notice. We stock a wide range of over the counter medicines and also pharmacy only medicines. If you need advice about a treatment option, come to speak with our qualified team of healthcare professionals. We are passionate about providing high quality patient care and medication management. Our team consists of health care professionals who love to help people in the community to live healthier lives.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Meet and greet visitors to the company in a friendly, courteous and professional manner, ensuring they are directed to their correct destination
Answer all incoming telephone calls in a professional manner, direct calls to the correct destination
Take messages when appropriate and ensure they are delivered without delay
Open appropriate incoming mail and distribute all mail to relevant departments each morning
Distribute all internal post to correct departments without delay, prepare outgoing mail each day
Ensure all required stationary is ordered on the 25th of each month including other items e.g. – toilet rolls, hand towels, tea, coffee, milk etc.
Ensure all relevant letters pertaining to learners are sent out on the day requested e.g. – attendance, open days, disciplinary, moving on and general information
Ensure that positive progression paperwork is chased up and forwarded to the F/L senior administrator on the day that it is received and the learner file updated accordingly
Prepare learner start dates and accompanying learner start letters
Contact learner placement to confirm weekly attendance and update
Ensure all non-attendance is chased up and contact logs updated by 10:00am every day
Ensure session registers are ready on a daily basis for each tutor
Ensure the bursary payment spread sheet is sent to the accounts department at the end of each week
Ensure all new starts are accurately inputted onto the PICs system
Ensure all review dates and attendance are inputted onto the PICs system for each student
Ensure all audits are carried out on learner files within the required timeframe and appropriate staff informed as to any anomalies that require correction
To ensure that all learners, staff and visitors have signed in and records are filed away at the end of each day
Undertake general copying, typing and filing duties
To ensure that a sufficient stock of stationery is kept on site and that staff sign for any items taken out of the stationery cupboard
Prepare induction packs for the Study Programme as instructed, ensuring that timescales are met
Co-ordination of room booking system at the Willenhall centre
Maintain supply of Study Programme documentation
Training:
Functional Skills Level 2 maths and English if required
Business Administration Level 3
No day release is required all training is completed on the job
Training Outcome:
A chance for a full-time position if business needs allow
Employer Description:Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships.
Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.Working Hours :Monday to Friday
8.30-4.30pm 30 mins lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Ensure the health and safety of everyone entering the college
Greet and welcome students and visitors and provide refreshments if required
Answer incoming calls, directing them through the company and taking messages
Provide information and answer queries from current students as well as walk-in students
Produce letters for students
Prepare notices, posters & updates for the noticeboards
Prepare documents for the registration of new students
Help students with Police registration procedures
Enrol each student in college, making sure all appropriate documents and information are collected in a timely manner
Input & update student data on to the CRM system
Update student attendance records on a daily basis
Assist with general administration duties
Prepare student certificates
Post current events and photographs on social media
Report any maintenance to relevant departments
Issue student cards
Comply with UKVI and British Council requirements
Maintain student files
Assist students with general enquiries, including accommodation
Deal with students’ complaints as per the company’s policy and escalate when necessary
Participate in all mandatory training for Health and Safety and Safeguarding, as advised by the College policy and through the instruction of the appropriate line manager
Comply with the induction process required either as a new member of staff or directly conducting induction training if required
Support other colleagues in their induction and encourage engagement
Monitor attendance daily, paying special attention to specific groups such as under aged students and other groups according to their sponsor’s demands
Issue attendance/lateness warning letters according to the Attendance Policy
Process official documents to authorise students’ absences according to the authorised absences policy
Book students’ holidays in accordance with the college’s holiday policy
Assist the Student Support Manager and the Finance Department chasing outstanding balances
Carry out any other ad-hoc duties which may occur from time to time and are considered to be within the post holder’s capability
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship.Employer Description:New College Group (NCG) provides English Language courses, exam preparation courses and a range of specialised courses for groups and individuals. With schools across the UK, we provide English Language education to international students. Through more than ten years of experience, we have developed a strong reputation for our high-quality teaching, friendly staff and modern facilities.Working Hours :Monday - Friday (08:30 - 16:00, with 30-mins lunch break)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. • Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: o WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. o Sales Rep weekly and/or as needed and before new projects. o WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. o Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. • Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. • Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. • Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. • Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. • Provide pricing for self-performing projects over $12,500. • Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. • Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. • Coordinate with the Supervisor to create project schedules. • Review time reports daily and make necessary corrections with the admin team. • Attending all appropriate calls, meetings, and trainings. • Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: • 30-hour OSHA certification • Registered Roof Observer (RRO) preferred but not required.
OTHER SKILLS AND ABILITIES:
• Ability to travel out of town, including overnight stays. • Must have reliable transportation and a valid driver's license. • Ability to work weekends and/or holidays when needed. • Ability to pass a pre-employment drug test. • Ability to read, write, and speak English.Apply for this ad Online!....Read more...
Throughout the apprenticeship, you’ll work at our operational centre within the Barriers & Fencing Team, where you will learn to:
Provide full administrative support for this business sector
Become skilled in the use of relevant IT packages and systems
Understand and implement internal processes and procedures
Build comprehensive equipment product knowledge and an understanding of site processes, to enhance your ability to support customers and colleagues
Develop a thorough understanding of key accounts, generating customer quotes quickly and accurately when required, while using the appropriate pricing structures
Research new event customers and identify their needs, suggesting the most suitable solutions to meet these needs
Communicate with customers on the telephone, via email and in response to website requests or to follow up on open quotes
Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation
Build excellent working relationships with the sales team and customers, learning to understand their needs and requirements
Create and interpret revenue reports, identify trends and opportunities
Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines
Training:You will be completing a level 3 Business Administrator Apprenticeship Standard. This will be delivered using a combination of.
Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry recognised training leading to an apprenticeship qualification
Additional internal training workshops delivered both virtually and at Sunbelt Rentals locations
Training Outcome:
Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry
The size and scope of Sunbelt Rentals affords a wealth of opportunity for future progression. We are increasingly investing in developing the skills of our apprentices, with additional wide-ranging training opportunities built into the programme, and the development of possible higher-level qualifications and career pathways post-graduation
Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :In agreement with manager, but will be Monday - Friday between the hours of 07:00 and 17:00 e.g. 08:00 to 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm,Motivation to learn new skills....Read more...
Competition & Handicap Support
Assist with the set-up and administration of club competitions using Intelligent Golf (IG) and other systems.
Help record results and support with prize presentations.
Assist senior staff in monitoring and updating member handicaps.
Golf Societies & Events
Support society bookings and preparation for visiting groups.
Help deliver a high-quality experience for members and guests on event days.
Assist with maintaining the club’s golf diary and updating schedules.
Member & Guest Liaison
Act as a friendly and professional first point of contact for member and visitor queries.
Assist in preparing and sharing club communications via email, notice boards, and the website.
Under supervision, assist with course marshalling to help maintain the pace of play.
Secondary Responsibilities
Social Media Support
Help update the club’s social media accounts with relevant and timely content.
Support the creation of posts that highlight competitions, events, and the member experience.
Ensure that all online activity follows the club’s social media policy.
Administration & Record Keeping
Help maintain accurate records of competitions, events, and honours boards.
Support with general administration and data entry tasks.
Provide general administration support to the office.
Desired Attributes
Willingness to learn and develop skills in golf club operations.
Enthusiasm for golf and an interest in sports or leisure management.
Good communication and interpersonal skills.
A high level of attention to detail.
Organised, reliable, and keen to take responsibility.
A level of computer competence commensurate with the role.
Basic familiarity with social media platforms (Instagram, Facebook, X, etc.).
Professional and positive approach to working with members, guests, and colleagues.
Flexibility to work weekends and during key club events, with an expectation of regular weekend work during the golf season.
Supervision & Training
Reports directly to the Office Manager and works with the wider club management team.
Receives on-the-job training and mentoring to build skills across all areas of golf operations.
Supported by the club in completing a government apprenticeship program.
Dedicated study time and guidance will be provided to ensure successful completion of the qualification.
Other Details
The role is based on working 40 hours per week (including training hours), and there is an expectation to work weekends during the golf season.
The candidate must meet the eligibility requirements for a level 3 Business Administration apprenticeship qualification.
The role offers a starting salary of £7.55 per hour plus benefits, including staff membership of Chelmsford Golf Club.
Training:Business Administrator Level 3.
An apprenticeship involves regular training with Chelmsford College, with a minimum of 6 hours 'off-the-job' training per week. These hours will be completed at the place of work.Training Outcome:With successful completion of the apprenticeship, there will be possibilities of full time employment.Employer Description:Chelmsford Golf Club is one of the oldest traditional, private members' clubs in the county, having celebrated its club centenary in 1993. From modest beginnings, this gem of a parkland course is now recognised as one of the best in the county of Essex and is a 'must' for the discerning golfer.Working Hours :40-hour week including training time.
Will need to work weekends during golf season.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with a excellent organisational skills, and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?....Read more...