Taking and booking service calls by email/phone from clients re printer/MFP repairs.
Logging supplies requests.
Allocating booked service calls to our field service technicians.
Communicating with clients and keeping them updated regarding call progress.
Working within our service department to see if calls booked can be fixed remotely.
Working closely with our logistics with installs to make sure technicians are arriving to the site to meet our installers.
Contacting customers to get meter readings for billing, and discussing remote support options to make this process easier.
Communicating with our sales team if we have any issues that an account holder might need to know.
Training:
The apprenticeship will be delivered with a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Future prospects after the apprenticeship would lead to an offer of a full-time position.
Employer Description:Euro Digital Systems Ltd has built a reputation for delivering innovative and cost-effective network printer and copying solutions to the B2B market-place.
We pride ourselves in our commitment to our clients, to delivering consistently excellent customer service experiences, to our employees and their ongoing development, and to our longstanding client relationships built through many years of outstanding service delivery and integrity.
To this end, our reputation has become your guarantee.
We are constantly looking to expand, and we now offer our ‘uniquely client-led’ services to businesses across the North West, Yorkshire and North Wales.Working Hours :Monday - Friday 8.30am -5.30pm with one hour for lunch.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Polite telephone manner,Confident manner,Good communication skills,Good attention to detail....Read more...
Main Duties and Responsibilities:
To learn and provide administrational support to the service Centre operation. This role extends to a range of commercially orientated activities for our Workshop, Field Service & Parts operations.
Accountabilities & Commitments Required:
• Commitment to uphold the company values whilst working in a fast paced environment. • Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.
Quality & Environmental Responsibilities:
Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.
Training:
Business Administrator level 3.
Work Based Training.
End Point Assessment.
Assessor Sessions every 4-6 Weeks.
Training Outcome:There will be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday, 8am - 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Forward Planning,Strategic Thinking,Commercial Awareness,Knowledge of Waste Sector....Read more...
Following on from the success of our other apprentice – we are keen to take on a new apprentice this September to join our team. You will take an integral part in machining our parts ready for dispatch, learning on the job from our friendly experienced staff you will work towards programming, setting and operating the following machines;
• CMZ Lathe TC35 Series – Fanuc 321 Model B• Colchester Alpha Combination Lathe - Fanuc OI – TF• Dugard EC01000 VMC – siemens 828D Machining Centre• Herbert Criden Manual Lathe
You will be required to clean down machines, including the removal of swarf, keep work stations clean and tidy, maintain running conditions of machines, refilling oil & coolant where required. Practicing and enforcing the companies Health and Safety procedures, assist in keeping works department clean and tidy. Working as part of a team and where required, on own initiative.Training:You will be required to attend Advance 1 Campus, Dudley College, 1 day per week in term time only.
You will be assigned an assessor who will visit you in the workplace every 8 weeks and support you with your apprenticeship
Upon successful completion of your apprenticeship you will receive a Level 3 Machining Technician qualification
Training Outcome:A permanent position would be offered upon completion of the apprenticeship.Employer Description:Established in 2000, Nikal Steels Limited specialises in the supply of high-quality stainless steel and carbon steel fittings to major stockists and distributors throughout the UK and Continental Europe.Working Hours :Monday to Friday, 07:00 - 16:30.Skills: Team working,Willing to learn,Independent working,Punctual....Read more...
As a Childcare apprentice, your main responsibilities will be to:
Work as part of a team to create and maintain safe and supportive learning environments across the nursery, plan and implement opportunities to enhance children’s development, and complete observations linked to the early years curriculum
Interact positively with all nursery users and work in partnership with colleagues and parents to ensure all children’s individual needs are met at all times whilst they are in your careadhere to nursery routines and policies and seek guidance from your leadership team as required
Successfully manage your time to ensure you submit your coursework by the deadlines set by your assessor/tutor
Training:This apprenticeship will provide you with the opportunity to learn how to provide outstanding early years care and education. By the end of your apprenticeship with us, you will gain:
Level 3 Early years educator qualification, there will be an online assessment during our shortlisting stage to ensure a level 3 apprenticeship is suitable for you
Appropriate functional skills qualifications in maths and English, if you do not already have equivalent qualifications in these subjects when you commence your apprenticeship
A paediatric first aid qualification
Our early years' apprenticeship offers you:
The opportunity to gain valuable, practical childcare experience, working with children aged 0-5 years in a nursery setting
'Off the job' learning time within your working week which will support your studies
A childcare trainer/assessor from our in-house Training Academy of Excellence, who will visit you at the nursery on a regular basis to guide and direct you
Group training sessions, with other apprentices from across our partnership, held at our academy in Newport Pagnell (there are 11 sessions as part of the level 3 course)
A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership
Training Outcome:
A permanent contract subject to you successfully gaining your qualification, where after completion you will be appointed as a qualified Nursery Nurse within our partnership
Longer term, as a level 3 qualified practitioner, you will be able to progress into roles such as Team Leader, Deputy Manager and Nursery Manager
When you join our partnership, you will be greatly rewarded with a range of benefits, which include:
A ‘congratulations’ payment of £300 once you have successfully completed the level 3 apprenticeship.
The potential for an annual tax-free dividend payment.
‘Recommend a friend’ bonus of £1,000 every time you successfully refer someone to join our partnership.
Childcare discount from day one; 75% for your children and/or 40% for your grandchildren.
Fully paid enhanced DBS check.
Complimentary breakfast, lunch and refreshments when you are at work.
23 days of annual leave plus bank holidays and there is the option to buy and sell days.
Annual conference and awards event, at which individual and team achievements are recognised.Please note, terms and conditions apply to some of our benefits and financial rewards.
Employer Description:At Childbase Partnership we have been delivering childcare excellence since 1989. Our mission is to give children the best possible start in life and instil a lifelong passion for learning. Across all 44-day nurseries, Head Office, and our Training Academy of Excellence, our dedicated colleagues work together to create a lasting, positive impact in our local communities.
We are determined to be excellent and constantly strive for the best outcomes, not only for the children in our care but for every colleague too.
What makes us special?
• We are 100% employee-owned – which means we are all partners, we all have a meaningful voice, and we own our future (this includes sharing profits too, tax-free).
• ‘Number 1’ - we have earned the top spot in the prestigious Nursery World league tables for our Ofsted outcomes, all thanks to our extraordinary colleagues.
• Record-breaking Green Flag achievements, and climate-positive status - we save more CO2 than we create (take that, climate change!).
• Planting in excess of 2,000 trees in the Eden Restoration project - because the planet needs a hug too.
• Over £3.5 million raised for charity – we’re basically fundraising superheroes (without the capes).Working Hours :You will work varied shifts, usually between the hours of 7.15am - 6.30pm - Monday - Friday, so you experience all aspects of the daily routine at nursery.Skills: Communication skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An exciting opportunity has arisen for an Electrical Installer / Electrical Tester with experience working in the social housing sector to join a well-established construction firm. This role offers a salary range of £42,500 - £47,500 and benefits.
As an Electrical Installer / Electrical Tester, you will be responsible for performing electrical upgrades, partial and full rewires, consumer unit replacements, Aico smoke alarm installations, testing, and EIC's, EICRs.
You will be responsible for:
* Documenting completed works and reporting to your supervisor.
* Carrying out remedial work and installations, including alarms, consumer units, emergency lighting, rewires, and wet rooms.
* Handling day-to-day reactive maintenance tasks.
* Ensuring efficient and cost-effective planning and execution of tasks.
* Proactively managing workloads to meet deadlines.
What we are looking for:
* Previously worked as an Electrical Tester, Electrician, Electrical Engineer, Electrical Test Engineer, Electrician Improver, Electrical Installer, Electrical Assessor, Electrical Maintenance Engineer, Electrical Contractor, Electrical Wire Tester, Testing Engineer, EICR or in a similar role.
* Experience working on social housing contracts or similar environments.
* Background in fault finding, testing, and inspecting electrical work.
* NVQ Level 3 in Electrical Installation and Inspection & Testing (2391 or equivalent).
* 18th Edition City & Guilds.
* Skilled in Microsoft software and other relevant technologies.
* Full, clean driving licence.
* Possess own tools.
Apply now for this exceptional Electrical Installer opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
....Read more...
Key Responsibilities:
Assist with the preparation, dispensing, and labelling of prescriptions
Support the team in managing stock, including checking deliveries and rotating stock
Provide a friendly and efficient service to customers and patients at the counter
Respond to queries and offer advice on over-the-counter medicines (under supervision)
Assist with administrative duties including maintaining patient records
Ensure a clean and safe working environment at all times
Support with the delivery of NHS and private services, such as flu vaccinations and health checks
Undertake training modules and attend assessments as required by the apprenticeship programme
Training:100% remote programme.
Online monthly lesson via Teams with assessor.Training Outcome:After completing a Level 2 Pharmacy Services Assistant Apprenticeship, individuals can progress into a permanent role as a qualified Pharmacy Assistant within a community or hospital pharmacy. With experience, they may choose to advance their career by enrolling in a Level 3 Pharmacy Technician apprenticeship or qualification, leading to registration with the General Pharmaceutical Council (GPhC). This opens up further career opportunities, including roles in medicines management, hospital pharmacy services, or specialist technician positions. Some may also pursue additional training in areas such as dispensing accuracy checking, healthcare services, or move into supervisory or managerial roles within pharmacy.Employer Description:Manor Pharmacy is a trusted, independent community pharmacy in the heart of Halesowen. We are committed to providing exceptional patient care and healthcare services to our local community. As part of our growth and dedication to nurturing new talent, we are offering an exciting opportunity for an apprentice to join our friendly and professional team.Working Hours :9 am - 6:30 pm Mon-Fri
Sat - 9am - 2pm.
Hours to be agreed - max of 37.5 per week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Set-up and operate special purpose equipment, conventional (lathe and/or mill), and/or numerical control (NC) machines and machining centers for fabrication of metallic and nonmetallic parts that hold to the high-quality machine standards required within the organisation
Read and interpret blueprints, sketches, drawings, manuals, specifications, or sample parts to determine dimensions and tolerances of finished work pieces, sequence of operations and setup requirements
Start and observe machine operation to detect malfunctions or out-of-tolerance machining, and adjust machine controls as required
Select, align and secure holding fixtures, cutting tools, attachments, accessories and materials on machines such as mills, lathes, jig borers, grinders, and shapers
Demonstrate intermediate skill level (indicate part, turn OD's, and qualify ID and OD) on at least three machines: CNC mill, CNC lathe, and NC (figure feed rates), manual mill, broach, drill press, rework lathe/press lathe
Training:
Primarily based in the workplace.
Apprentices attend Loughborough College 1 day per week during term time
Dedicated trainer/assessor to visit the apprentice(s) in the workplace
Training Outcome:An opportunity to progress as a machinist in our machine shop.Employer Description:Druck, a Baker Hughes business, delivers world-class expertise, excellence, and reliability in the toughest environments. Druck’s piezo-resistive pressure sensors, pressure transducers, pressure test and calibration instruments provide our companies high performance, stability, quality, accuracy, and quick response – in any environment.
Since 1972, Druck products have successfully applied technological innovation and application focus to a diverse and demanding world of pressure. Druck manufactures and delivers a comprehensive range of pressure sensors and related test/calibration instruments for the field, workshop and laboratory used a diversity of applications from aerospace to subsea and from industrial to medical.Working Hours :Monday – Thursday (6:00am – 2:30pm) Friday (6:00am – 11:00am).Skills: Attention to detail,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
Duties will include but are not limited to:
Preparing ingredients, sauces, seasonings and other food items for our varied meals
Supporting the head chef and wider kitchen team with food preparation
Helping with crucial kitchen tasks such as cleanliness and food hygiene standards
Developing your culinary experience to be able to eventually input ideas into our seasonal menu
Monitoring stock levels
Working as part of a team
Tracking and managing food waste
Training:
You will be working towards a Level 2 Commis Chef Apprenticeship Standard
You will receive on and off the job training and support from an assessor and an Apprenticeship Advisor
You will be required to attend Cornwall College St Austell or Camborne on a weekly basis as part of the apprenticeship training
Training Outcome:
You could be offered a permenant position
You could progress to Level 3 Chef de Partie Apprenticeships
Employer Description:We provide delicious home cooked meals for our residents using fresh seasonal vegetables and produce. Excellent varied meals served in either our large and spacious dining room or the conservatory. Our cooks provide excellent varied meals using fresh seasonal vegetables and produce for delicious home baking. Special diets are catered for. All meals are served in the large spacious dining room with adjoining conservatory overlooking the garden or in the residents room. Our organisation strives to provide high level of professional skill in a homely environment. Easily found near the city of Truro, only three quarters of a mile, set in 2 acres of beautiful gardens.Working Hours :7.00am to 6.30pm, shifts to include weekends.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a paralegal, typically we will provide training and expect the apprentice to learn the following:
Carry out office administration, including billing and writing letters
Organise diaries, schedule meetings and respond to telephone queries
Write first document drafts, such as contracts, and proofread documents
Conduct legal research
Analyse and input legal data
Organise case files, attend court inquests and tribunals, transcribe legal opinion and compile litigation bundles
File documents at court
Network with clients and build valuable relationships
Contracts and legal documents
Complete official documentation and write reports on cases
Take witness statements
Attend meetings with experts or claimants along with the supervisor
Training:
The successful apprentice will complete a full Level 3 Paralegal Apprenticeship Standard qualification through Birmingham Metropolitan College
The apprentice will complete a minimum of 6-hours per week of training and will have an assessor assigned to them who will be in regular contact throughout the programme
Training Outcome:There is possibility for future training and employment for the right candidate. Kingswood Solicitors are a growing company and are looking to expand and invest in their staff.Employer Description:Kingswood Solicitors is a leading UK law firm. We are accredited by Lexcel, ensuring high quality practice management standards. We are legally authorised to provide legal advice, assistance and representation in wide range of legal matters. As qualified solicitors and legal advisors, we provide a tailor-made service for your immigration requirements. We are specialists in immigration, family law, litigation and various other areas of law.Working Hours :Working Hours: Monday - Friday 9.00am - 5.00pm.
Breaks: 30-minutesSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Answering incoming calls and dealing with candidate enquiries
Writing and posting engaging job adverts on major job boards (e.g. Indeed, CV Library)
Reviewing and vetting incoming job applications
Uploading candidate details to our CRM system
Conducting reference checks and chasing candidate compliance
Supporting the recruitment team with general administrative tasks
Making outbound and inbound calls to support recruitment campaigns
Training:You will undertake your apprenticeship training through Skills Group, where you’ll benefit from high-quality, work-based learning tailored to your role. As part of your development, you will attend college two days each month. In addition, a dedicated assessor will carry out regular workplace visits to support your progress, provide guidance, and ensure you’re on track with your qualification.
Sphere Solutions will provide you with:
Hands-on training and mentorship from experienced recruiters
A clear pathway for progression, including the opportunity to earn commission after 3-months
The chance to gain a recognised qualification while gaining valuable industry experience
A friendly, professional, and supportive working environment
Training Outcome:Upon successful completion of your apprenticeship, there is a clear progression route available to become a Recruitment Consultant. This next step will allow you to take on greater responsibility, including managing your own client accounts, sourcing and placing candidates, and contributing directly to business growth.Employer Description:Sphere Solutions Ltd is a leading construction recruitment agency with a strong presence across Wales and the South West, including Cardiff, Bristol, Gloucester, Taunton, Plymouth, Truro, and Southampton. We specialise in connecting top construction talent with the best job opportunities in the industry.Working Hours :Hours: Full-time, office-based
Schedule: Monday to Friday, 9:00 AM – 5:00 PM (37.5 hours per week)Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Supporting the class teacher in creating an effective learning environment for the children.
Working with individuals on a one-to-one basis and small groups of pupils.
To support groups of a range of abilities under the direction of the class teacher.
Working as part of a team.
Implementing school policies, e.g. behaviour, marking, safeguarding etc.
Having high expectations of yourself, children and their learning.
Attending relevant training and professional development opportunities.
Building positive relationships with the children and colleagues within the school and community.
Training:Qualification:
Level 3 Apprenticeship Standard in Teaching Assistant
https://www.instituteforapprenticeships.org/apprenticeship-standards/teaching-assistant-v1-1
Functional Skills Level 2 in English and Maths (if required)
Delivery Method
Every other week (Friday PM)
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Attendance to Loughborough College for Functional Skills (if required)
Training Outcome:To progress into a qualified role as a Teaching Assistant or Cover Supervisor, contributing effectively to classroom support and student learning.Employer Description:Hugglescote Community Primary School is located in the heart of Coalville and is proud to be recognised by Ofsted as “a caring school.” Staff often describe it as “one big family,” reflecting the strong sense of community and support within our school.
At Hugglescote, children and staff work together with enthusiasm and dedication to achieve high standards across all areas of school life. We are well known for our warm welcome and the quality of care we provide to every child. Our commitment extends beyond pastoral care—we aim for excellence in academic performance, creativity, technology, sports, and social development, ensuring every child can thrive.Working Hours :Monday - Friday, between 8.30am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for a motivated and enthusiastic Sales Office Apprentice to join our busy sales team. This is a fantastic opportunity to gain hands-on experience in a fast-paced office environment while working towards a nationally recognised qualification.
Key Responsibilities:
Assisting with customer enquiries via phone and email
Processing sales orders and updating internal systems
Supporting the sales team with administrative tasks
Maintaining accurate records and documentation
Learning about our products and services to support customer needs
Training:You will not be required to attend Dudley College, all training for this apprenticeship will take place in the work place.
You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship
Upon successful completion of your apprenticeship you will receive a Business Administration Level 3 qualification
Training Outcome:Future prospects include progression to roles like office manager or project coordinator. With experience or further training, you could move into team leadership, operations, or specialist admin roles.Employer Description:Forward Glass Ltd, established in 1990, is a respected UK-based company specialising in the shaping and processing of flat glass, with a strong presence in Birmingham. With over three decades of industry experience, it offers colleagues a stable and technically advanced work environment, opportunities for hands-on skill development, and the chance to contribute to a company that plays a key role in local economic growth. As it continues to evolve.
In 2023 Forward Glass became part of Cornwall Group Limited and is well-positioned to become an even more rewarding place to work, especially with a focus on improving workplace culture and colleague engagement.Working Hours :Monday to Friday, 08:00 - 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Interpersonal skills,Project management skills,Positive attitude....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
Provide general administrative support to teams across the business, including compliance, delivery, and business development
Maintain and update accurate records in the organisation’s MIS, CRM, and filing systems
Support compliance with ESFA apprenticeship funding rules by ensuring accurate documentation is stored and processed
Assist in onboarding new learners and employers, including setting up digital accounts and documentation packs
Support project tracking, progress reporting, and calendar management
Prepare and distribute internal communications and meeting documentation
Carry out data entry, run reports, and ensure accuracy and confidentiality of information
Assist in planning and coordination of internal events and meetings
Follow Dynamo’s policies including GDPR, Safeguarding, and Health & Safety
Training:Job Title: Business Administration Level 3 Apprentice Location: Office, Hayle, Cornwall Salary: In line with national apprenticeship wage (subject to review after 12 months) Working Hours: 37.5 hours per week (Monday to Friday)
You will work towards achieving the Level 3 Business Administrator Apprenticeship Standard, which includes on-the-job training, off-the-job learning, and support from a dedicated assessor. Functional skills training will be provided if required. Training Outcome:Upon successful completion, you may progress into a permanent administrative or coordination role within Dynamo or pursue further qualifications such as Team Leading, or Project Management apprenticeship. Employer Description:Dynamo Healthcare Training is an established training provider delivering qualifications and apprenticeships in healthcare, business services, and education support. We are passionate about supporting people into employment and developing their potential through accessible and high-quality training. Our programmes equip individuals with real-world skills that empower careers and transform lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Main Tasks & Activities include:
RPA Development: Learn how to design, develop, and assist in the deployment of RPA solutions to automate routine tasks
NoCode/LowCode Solutions: Learn how to use NoCode/LowCode platforms to create simple applications and workflows
API Integration: Learn how to work with API technologies and support the integration of different tools and platforms throughout the business
Collaboration: Work closely with the marketing team to understand their needs and help shape and support solutions that address their specific challenges and opportunities
Testing and Maintenance: Participate in testing developed solutions to ensure they work correctly and assist in regular updates and maintenance
Documentation: Help create and maintain easy-to-understand documentation for all solutions developed, including user guides and technical specifications
Learning and Development: Stay up to date with the latest trends and advancements in RPA, NoCode/LowCode, and API development
Engage in training sessions and workshops to build your skills
Training:Digital Support Technician Level 3 Apprenticeship Standard:
This is a Full-Time position based at our Head Office (Fred Olsen House, 42 White House Road, Ipswich, Suffolk, IP1 5LL)
This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college
You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course
Training Outcome:
After successful completion of the apprenticeship course, there will be the possibility of progressing into a permanent position within the business
Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Logical....Read more...
Stripping and refitting all vehicle parts
Rebuilding vehicle suspension and resetting the geometry
Removing, replacing, and reinstalling SRS systems
Reinstating the vehicle to pre-accident and roadworthy condition
Training:
Our training partner will deliver a high quality Vehicle Mechanical, Electrical & Trim (MET) Technician Level 3 programme here in our state-of-the-art bodyshop
No college attendance required as training will take place onsite
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle MET technician.
You will achieve a certification in Refrigerant Handling (EC 842-2006)
Once the apprenticeship is complete you will achieve a Level 3 Vehicle Damage Mechanical, Electrical and Trim (MET) Technician qualification
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, the right candidate can expect the possibility of permanent employment as well as opportunities to progress within the company into roles such as Workshop Controller, Vehicle Damage Assessor or Bodyshop Manager
Employer Description:Fix Auto Hainault has been a key element of Fix Auto UK’s presence within the M25 corridor for more than a decade, since being taken over by the owners of Fix Auto Dagenham, its nearest ‘neighbours’ from within the network in 2020, it has continued to flourish. The North East London repair centre is easy to find just off the Romford Road (A1112), like all Fix Auto UK vehicle repairers, Fix Auto Hainault holds the prestigious BS10125 accreditation which provides the ultimate confidence that all repairs are carried out to the highest British Standards and as such ensures all car accident repairs, dent removals, dent repairs, bumper repairs, wheel alignment and wheel tracking are repaired or rectified to the highest standards. The team at the car body shop specialise in all car accident repairs, paintless dent removals and paintless dent repairs.Working Hours :Monday - Friday, 8.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Physical fitness....Read more...
Key Responsibilities
Support the team with all aspects of Sales Order Processing in line with company policy
Support the billing team in processing and issuing client invoices accurately and on time
Assist with data entry, record-keeping, and document management
Respond to client queries via phone and email in a professional and timely manner
Help maintain CRM and billing systems, ensuring data accuracy and up-to-date records
Assist with reporting tasks and internal communications
Help track contract renewals, service tickets, and subscriptions
Undertake general administrative duties including scanning, filing, and preparing documentation
Attend training and development sessions as part of the apprenticeship program
What We Offer
A structured apprenticeship programme leading to a Level 3 Business Administration qualification
Mentoring and support from experienced professionals
Real-world experience in a busy, customer-focused tech environment
Opportunities to build a long-term career within the company after completion
Friendly and supportive working environment
Access to internal training and development resources
Training:The apprentice will be allocated with an assessor who will visit them within the workplace once every 6-8 weeks.
In addition, the apprentice will be required to attend an online lesson once a month, to work towards their Business Administration Standard.Training Outcome:There is the potential for a permanent position on completion of this apprenticeship, for the succesful candidate.Employer Description:We are a UK-based Managed Services Provider (MSP), delivering high-quality IT support, cloud infrastructure, and technology solutions to a diverse range of clients. We pride ourselves on delivering exceptional customer service and maintaining strong, long-term client relationships. As we continue to grow, we're looking for a motivated and detail-oriented Business Administration Apprentice to support our Customer Service and Billing team.Working Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills....Read more...
Acting as the primary point of contact for the department by phone, email and in person. Providing outstanding customer service, dealing with concerns and resolving issues
Organising, prioritising and allocating emails in the Examinations inbox to team members. Sending follow up reminders and ensuring timely communication with stakeholders
Supporting the maintenance of the examinations timetable
Using a variety of IT systems to complete various tasks
Supporting in the communication of exam dates, times and venues to students
Supporting with the processing of Exam Access Arrangements ensuring compliance with audit requirements
Sharing examination results and certificates with students
Access information within bespoke databases in response to enquiries concerning courses and students, ensuring GDPR and ISO compliance
Ordering of stationery for the Registry department
Scanning and filing of examinations paperwork (attendance register, invigilation review forms, exam paper receipt, script despatch etc.)
Training:
You will be pursuing a Level 2 Apprenticeship Standard as Customer Service Practitioner, through Weston College
As part of this program, you will attend Weston College as instructed for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your program, your qualification will be assessed through an End Point Assessment
Training Outcome:Progression would be based on vacancies at that time, but within the department it could be to:
Exams Admin and Help Desk Officer
Exams Admin and Resourcing Officer
Exams Business Officer
Employer Description:Weston College is an award-winning college of further and higher education in Weston-Super-Mare. It provides education and vocational training to nearly 30,000 learners across the country.
We put the learner first and are entrepreneurial in our approach and innovative in our thinking. As a college, we are ambitious and aspirational and are responsive to the needs of students, staff, businesses, and the community.Working Hours :Monday - Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Initiative,Time management skills....Read more...
Learning and assisting to complete high quality repair works and maintenance, attending appointments as arranged. This can include:
Electrical installation works on both 230v and 400v systems, in accordance with regulations and ensuring compliance with Health & safety legislation
Diagnosis and repair of faults and final testing, to include the completion of relevant certification and reporting of defects
Working on an on-going testing and upgrading programme
Installing and maintaining energy saving / carbon reducing electrical and related technology
Making sure we meet all statutory, regulatory, and contractual obligations
Responsibility of your own personal and professional development with the completion of your apprenticeship
Use of your allocated mobile device and tablet
Upkeep of your stock, plant and tools and allocated vehicle (if applicable)
Attending and participating in Alliance Homes training and monthly meetings
Responsible for the use of materials and tools
Training:
You will be pursuing a Level 3 Apprenticeship Standard as an Electrician, through Weston College
As part of this program, you will attend Weston College as instructed for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your program, your qualification will be assessed through an End Point Assessment
Training Outcome:Potential for employment after the completion of the apprenticeship.Employer Description:At Alliance we want to create places to live that our customers are proud to call home.
Our teams care about the lives of the people who live in our 7000 homes. We want our customers to belong, feel safe, and thrive in a successful community.
Our values are what makes us tick. Our colleagues bring their AGAME to deliver great services and to support each other to be the best they can be.Working Hours :Monday to Friday, 8.00am - 4:45pm, with an earlier finish on a Friday.Skills: Communication skills,Attention to detail,Problem solving skills,Logical,Team working....Read more...
Expectations at Company, Site and College. Learn, Develop and ensure standards of HSE, food safety at all times. Follow all H&S and Environmental procedures and regulations
Maintain professional attitude, timekeeping and standards all times as a representative of SD Guthrie
Ensure all training requirements are met and successfully complete training, assessments, assignments set
Take part in continuous improvement initiatives within the engineering department
Carry out routine maintenance inspections
Apply technical and academic skills
Fault finding diagnostics on mechanical, electrical and control systems
Participate in project work, upgrades and new equipment installation
Maintain accurate records of work completed
Communicate effectively with colleagues, Supervisors and external providers
Training:Food and Drink Maintenance Engineer Level 3 Apprenticeship Standard:
1st yr block release 24 weeks at NWTC
2nd /3rd yr a mixture of shorter blocks 12 weeks
Most of your time will be spent at the employer being trained and assessed in your workplace
The company and our Technical Training Assessor will support your time of learning offering guidance throughout
We monitor your Apprenticeship to ensure you achieve mandatory requirements core skills knowledge and occupational behaviours in preparation for your end point assessment.Training Outcome:
At the end of the apprenticeship, candidates will be suitably trained and continue their employment in a suitable role where available
Potential continuation of education and academic studies i.e. HNC
Continued professional development
Further in-house and external training and development available
Employer Description:SD Guthrie International is the world's leading producer of certified sustainable palm oil, and the Liverpool site is Europe's first dedicated sustainable palm oil refinery. SD Guthrie International Liverpool Refinery offer a range of high quality, sustainable performance vegetable oil and fat ingredients in bulk or packed.Working Hours :Monday - Friday, 08:00 - 16:00 including a 30-minute unpaid break each day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Strong focus on H&S,Good time management,Motivated....Read more...
We operate a support service with a team of staff who give advice, information, and guidance on a range of issues including, housing, benefits, form filling, debt and we give grants to individuals. We also run a foodbank and have 34 almshouses
Duties will include:
To act as receptionist dealing with enquiries, booking appointments with support workers
To collate and photocopy/scan forms as and when appropriate
To be responsible for helping to maintain JHC’s filing systems, both paper and electronic
To manage, organise, and update relevant data, using spreadsheets and database applications for the Charity as and when required
To signpost clients of JHC Support Service as required
To arrange and participate in meetings and training
To take minutes of meetings as required
To communicate information and reports by appropriate methods, internally and externally, to assist and enable an effective organisational service
To analyse and interpret instructions and issues arising and then implement actions according to administrative policies and procedures
Training:
You will achieve a Customer Service Pratitioner apprenticeship level 2 with an assessor from Cambridge Regional College and a work mentor
Safeguarding training essential, possibly some digital marketing, and any additional IT training needed
Training Outcome:
The charity is constantly evolving and adapting so possible progression and more responsibilities
Employer Description:JHC is a local charity working in Sawston and the surrounding villages. We are a small friendly team.
JHC is a local charity founded in 1554 when local landowner John Huntingdon left his land to "benefit poor people of Sawston".
We operate a support service which gives advice, information, and guidance on a range of issues including, housing, benefits, form filling, debt and we also give grants too. We also run a foodbank and have 34 almshouses.Working Hours :Monday - Friday, 9.00am - 5.00pm (some working from home)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Provide and support stimulating activities to enhancechildren’s development
Interact positively with children, parents, visitors and otherstaff members
Make a positive contribution towards new ideas foractivities and displays
Carry out domestic duties to ensure the smooth running ofthe setting
Meeting and greeting of children and parents
Assisting children at mealtimes and preparing a hygienicenvironment
Help to provide children with stimulating activities thatrelate to their interests, and which promote developmentlinking to the Early Years Foundation Stage
Ensure children are supported within a safe and caringenvironment, under close staff supervision
Training:Early Years Practitioner Level 2 Apprenticeship Standard:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
Progression onto the Early Years Educator Level 3 apprenticeship and continue working at the setting
Employer Description:We offer a safe, welcoming, secure nursery offering a family-home
from home environment where children are loved and cared for by
people who are passionate about childcare and devoted to the
safety, care and learning of each child.
We provide part time, full time, before and after school services
and a holiday club and although we have set sessions, we are
always willing to consider any other requirements you may have.
We understand not every family has the same needs for a setting
and hopefully, we can become your extended family offering
support and guidance where requiredWorking Hours :Monday - Friday between the hours of 07.30 and 18.00 (Shift / Rota Basis)Skills: Communication skills,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As you progress through your apprenticeship, you will assist the Newhurst O&M teams with the operational priorities of a state-of-the-art modern Energy Recovery Facility (ERF) which is capable of processing up to 455,000 tonnes of residual waste per year, whilst generating and exporting electrical energy onto the National Grid.
You will develop your knowledge and skills on the ERF technical processes, operate systems using world class technology and develop a detailed understanding of the interconnected electro-mechanical plant and a focus on plant performance, availability, and reliability.
Duties include:
Study towards achieving a recognised qualification in Maintenance and Operations Engineering
Follow an on-the-job training programme which will provide effective time with multiple departments across the facility
Identify a project that will enhance plant performance, improve efficiency of a process or reliability of equipment, or improve health & safety
You will work closely with high-performing individuals and support a wide range of fast paced teams including, operations, maintenance, health & safety and environmental roles.Training:Maintenance and Operations Engineering TechnicianLevel 3 Apprenticeship Standard:
Apprentices attend Loughborough College 1 day per week, during term time to study set units that map directly into the apprenticeship
Trainer/Assessor to visit Apprentice(s) in the workplace
Training Outcome:
Potential role within operations, maintenance, performance, health & safety or environment
Employer Description:Newhurst Energy Recovery Facility (ERF) near Shepshed, Leicestershire, is an Energy-from-Waste facility which provides sustainable treatment capacity for up to 455,000 tonnes of residual waste per year, generating up to 42 megawatts of energy – which is enough to power around 80,000 homes.
Energy-from-waste (EfW) is the process by which non-recyclable, non-hazardous household and commercial waste is used as a fuel to create superheated steam and generate electricity.Working Hours :Monday - Friday, 08:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
To maintain all Customer records and documentation.
To maintain online customer records accurately.
To help with production and collation of reports for Head of Customer Relations.
To provide support and assist where possible in answering and resolving day to day customer queries, including opening the post, answering the telephone and responding to emails.
Throughout the apprenticeship, to acquire exceptional customer service skills, seeking advice from the wider team where in doubt and gain confidence in resolving queries to a satisfactory conclusion referring them up the line.
To comply at all times with the letter and spirit of the Company’s Health, Safety & Environmental Policy, Equality & Diversity Policy and Code on Business Conduct and Behaviour.
Carry out such other duties as are reasonably requested by the jobholder’s line manager from time to time.
Training:Working towards completing Level 3 Business Administration Apprenticeship Standard. Work based learning with attendance at Hertford Regional college once per month for workshop sessions with Assessor.Training Outcome:There will be opportunities for progression and a permanent position subject to performance.Employer Description:As a Catholic school, we provide a distinctive education for all our pupils. Our school is a love filled learning environment where, as a Catholic community, we celebrate the successes of our children in all areas of school life through our distinctive curriculum. We aim for all children reach their full potential. We recognise the uniqueness of each and every child and strive to provide opportunities for children to fully develop their unique skills and talents in aspects such as music, sports or the arts.
It is our vocation and mission to ensure that all the pupils at St John Fisher get the very best that we can offer them during their time at our school.Working Hours :Monday - 08.30 to 17.00
Tuesday - 08.30 to 17.00
Wednesday - 08.30 to 17.00
Thursday - 08.30 to 17.00
Friday - 08.30 to 16.30Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Adaptability....Read more...
Support the planned, preventative maintenance process
Support with non-planned maintenance tasks and projects
Contribute to critical spares list & ordering of spare parts
Comply with all company Health & Safety practices
Ensure the department, automated warehouse and manufacturing facility is kept clean and tidy (5S)
Training:
Year 1 - Initial 36-week block in College one day a week to complete Level 2 Foundation Competence
Year 2 & 3 - Level 3 Development Knowledge one day a week over following two years
Year 3+ - Level 3 Development Competence evidenced and signed off by Trainer/Assessor in the workplace
The final year will involve completion of a portfolio and preparation for End Point Assessment (EPA). This measures the skills, knowledge and behaviours outlined in the standard and is carried out by ESFA approved organisations independent from the college
Apprentices without Level 2 English and Maths will need to achieve this prior to taking the End Point Assessment
Training Outcome:We are continually investing in our people and offer bespoke training, professional study support and career opportunities for all – whether that’s helping you fulfil your potential in your current role or to help you aim even higher, we’ll work with you to make sure it happens.Employer Description:We are known for our innovation and ‘can-do’ attitude. A place where talent can thrive and develop as we grow. We invented the first industrial strength polymer safety barrier, revolutionizing workplace safety. We’ve been improving world standards ever since, introducing further advanced safety solutions, including our next generation RackEye IOT safety device.
Global blue-chip companies use our products including Coca-Cola, BMW, Jaguar Land Rover, Amazon, and Heathrow airport to name but a few.
As a Maintenance Apprentice, you will embark on an exciting, structured, and varied career development path, ultimately playing a crucial role in the operations of a world class manufacturing facility.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working....Read more...
