Level 2 Customer Service Apprentice

The position will be based at our head office at Great Bridge The right candidate will split their working week between the difference departments within the administrative departments of the company and different aspects of the company Within the service department you will learn how to book jobs to engineers, order the correct parts and ensure they are with the engineer so that he can do his job In rentals you will learn how to allocate the correct kit to the order as well as dealing with contracts for rental and maintenance agreements You will also spend time within the Finance function learning from accounts payable, accounts receivable as well as administrative duties in HR In all departments you will learn to communicate with our customers and ensure that they receive the service they require in a professional and timely manner

Training:
There is no day release required as part of this apprenticeship course, all training will be completed within the workplace You will be assigned an assessor who will visit you in the workplace every 8 weeks to support you with your apprenticeship If you have not achieved a grade 4/ Level 2 Functional Skills in maths and English upon enrolment, you may be required to complete these alongside your apprenticeship

Training Outcome:
Opportunity to develop further skills in any of the administrative departments

Employer Description:
Narrow Aisle is the last sole mass manufacturer of articulated trucks in the uk and has been a pioneer of very narrow aisle (VNA) warehouse truck design and development since 1976. This is an opportunity to join our expanding team and learn all aspects of the admin role within the different departments of the company

Working Hours :
Monday - Friday, 09:00 - 17:00

Skills:
Communication skills,IT skills,Attention to detail,Desire to learn