Logistics is more than getting the product from A to B. At DHL Supply Chain we combine management and value-added services with our customised, integrated logistics solutions which drives resilience, efficiency, improves quality and creates competitive advantage.
Our Customer Services Team collaborates closely with the Operational Team to ensure our customers get the best experience. From the point of order to final delivery
What the programme looks like:
Organise and deliver customer service
Understand the customer service environment: Use technology and software to produce documentation, such as spreadsheets and presentation packages to communicate information.
Interpret organisational strategy and communicate how this impacts others
Understand customers and customer retention
Managing Personal and Professional Development
Resolve customers' problems and improve performance
Training:
As part of the Customer Experience Level 3 Apprenticeship, they will complete the learning online through SR Apprenticeships and on-site learning at their dedicated DHL Supply Chain site
Training Outcome:
We want Apprentices to build their careers, with the option to complete a further Apprenticeship after completing the Customer Service Apprenticeship Level 3
Apprentices can contribute their ideas to influence the success of our business and be a part of an organisation that makes an impact on society as well as on the world of logistics. After your programme you will transition into the Alumni community to continue the growth of your career
Employer Description:Founded in 1969, DHL is the world's leading logistics company. Our 395,000 people in over 220 countries and territories work every day to help our customers cross borders, reach new markets and grow their businesses. DHL Supply Chain, part of the DHL Group, is the world's leading logistics provider and by joining DHL Supply Chain, you are joining a company that offers limitless opportunities to growWorking Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working....Read more...
You will work within the following main areas:
For Employers
Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process and produce key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create new vacancy opportunities on our CRM and Runshaw website
For Students
Respond to enquires via apprenticeships@runshaw.ac.uk or telephone
Process key apprenticeship paperwork, required for funding purposes, to enrol learners onto programme
Create student accounts on internal CRM
BKSB Session Support: Handle bookings, student communications, and session setup
General Administration & Support:
Support the running of the department’s social media accounts, working with the Marketing and Partnerships Co-ordinator to produce content based on recommendations by the team and Head of Employer Relationships.
KEY RESPONSIBILITIES
General administration tasks required on request, such as: data entry, producing reports, creating spreadsheets, research tasks
Event / Meeting Coordination & Support: Order marketing materials (banners, flyers). Provide onsite event support as needed. Manage room bookings, reception duties, and catering
Promotion – sending mailers to partners to promote our services
Finance – create invoices & handle E-bis-related tasks
Team Meetings: Take minutes, prepare agendas, and conduct data analysis for team and planning meetings
Training:
This Apprenticeship is completed within the workplace
You will be assessed through written work and observation throughout your training
You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge
Training Outcome:
Potential for future career progression
Employer Description:Runshaw College has long been recognised as one of the most successful colleges in the country, renowned locally and nationally for our exceptional results, friendly and supportive culture and focus on putting the learner at the heart of all that we do.Working Hours :Monday to Friday
8.30am- 4.30pmSkills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
To maintain the provision of an efficient and professional front end administrative service focused upon the delivery of an effective training and recruitment service to beneficiaries, stakeholders and employers
To ensure and maintain the effective registration of all students and employers seeking to use the apprenticeship recruitment service, including issuing and booking appointments
Prepare and generate reports and information whilst maintaining accurate database records
To ensure excellent customer service is provided
To deliver communications to internal and external customers both verbally and in the written form
To take a lead in creating a positive, inclusive ethos that challenges discrimination and promotes equality and diversity
To take on any comparable duties as directed
Operate in accordance with current Health and Safety regulations and College policies
Training:
Business Administrator Level 3 Diploma
English and maths Functional Skills Level 2 if required
Monthly online training sessions, conducted in the workplace
Training Outcome:Possible permanent position upon completion of the apprenticeship.Employer Description:As a family of six community-based colleges across East Kent, our mission is to play a leading role for East Kent in developing the economic and social prosperity of the communities we serve.
Apprenticeships are set to play a crucial role in developing the UK workforce, by helping organisations to increase employee performance, and business productivity. EKC Group see Apprenticeships as an invaluable investment in workforce development.
Our Apprenticeship delivery spans many industries and our sizeable range of standards means we offer our employers a comprehensive choice of Apprenticeships that meet a diverse range of organisational needs.
We offer Apprenticeships from Level 2 through to Level 5, and can deliver structured career progression pathways for employers and employees.Working Hours :Monday - Thursday 8.30am - 5.00pm and Friday 8.30am - 4.30pm.
Please note this position is based at our Broadstairs College Campus.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
A Berthon marine electrician apprentice will learn how to install and maintain all the electrical and electronic systems onboard private luxury sail/ motor yachts and small commercial vessels, including Royal Navy vessels. You will learn how to install cable trays and trunking, engine management systems, batteries and battery monitoring systems, Navigation systems, Radar, GPS, autopilot, mast electrics, commercial and defence electronic systems, shore power and domestic systems including lighting. You will work on both AC and DC systems and learn how to diagnose and rectify faults on both marine electrical and marine electronics systems.
What you will do in your working day:
Engine Instrumentation
Electronic Systems
Generators
Wiring looms
Cable management systems (trays, trunking)
Domestic systems
Batteries and chargers
12v and 24v DC systems
240v/shore supplies
Portable appliance testing
Sea trials
Training:
Marine Electrician Level 3 apprenticeship standard
City and Guilds 2473 Level 2 and 3 in Marine Electrics
British Marine Electrical Training (BMET)
Marine Electronics Installer (MEI)
VHF License
Portable Appliance Testing (PAT)
Sponsorship to complete Duke of Edinburgh Gold Award
Manufacturers’ technical training as main agents for Raymarine, Garmin and Navico
Student membership of IMarEST - the marine industry professional body
Training Outcome:Berthon retains the overwhelming majority of its apprentice graduates. On successful completion of the apprenticeship the offer of a permanent skilled contract at skilled Level 1 with a current salary of £42099. Progression through 6 skilled levels and further training opportunities.Employer Description:Berthon has a long history of training apprentices and also supporting the development of apprenticeships across the industry. You will get the opportunity to benefit from a national and international award-winning apprenticeship programme that will aid your progression. As an apprentice, you will ‘Earn as you Learn’ with competitive rates of pay as well as a national dividend and a Berthon pension (both subject to qualification).Working Hours :Monday to Friday, TBC.Skills: Attention to detail,Commmunication skills,Positive attitude,Practical technical skills,Team working....Read more...
Data Analysis and Insights: Conduct analyses across diverse data sources to generate actionable insights. Transform problems into Data Science challenges using machine learning and statistical techniques to improve decision-making.
Collaboration and Project Delivery: Work with analysts and developers to build scalable data platforms. Support project delivery through effective planning and resource management for timely results.
Data Engineering: Manage datasets for analysis, ensuring quality and compliance. Develop data pipelines using SQL, Python, and cloud platforms (e.g., AWS) while performing data cleansing.
Problem Solving and Testing: Execute test cycles to validate results and promptly resolve issues to minimise disruptions.
Communication and Storytelling: Present findings through visualisations and storytelling for diverse audiences.
Innovation and Learning: Explore AI and machine learning techniques while expanding technical skills in programming and data visualisation.
Ethics and Compliance: Ensure data handling meets ethical guidelines and address biases while safeguarding sensitive information.
Training:Training on the 18 month Standard Level 4 Data Analytics (DA4) apprenticeship. 20% of your working week will be dedicated to 'Off the job training' - ie apprenticeship studies - which are completed online. Being a Multiverse apprentice means access to awesome social events, insight/career days with other apprentices to grow your network, as well as your own personal Coach who will guide you through the qualification to help you achieve your full potential. Training Outcome:After your Data Analysis Apprenticeship, you can progress into any Junior Data Analyst, Data Scientist and Data engineer role. You'll have the skills to run insight analytical projects from beginning to end and work within a Data Analytics team.Employer Description:Tarmac, a CRH company, is the UK’s leading sustainable building materials and construction solutions business. Tarmac combines the knowledge and expertise of two of the construction industry’s most iconic brands: Tarmac, the pioneers of the modern asphalt road 120 years ago, and Blue Circle, the company that patented Portland Cement.Working Hours :9:00am - 5:00pm Mon - Fri, Hybrid role.Skills: Organisation skills,Problem solving skills,Team working,Mathematically Inclined,Proactive/Adaptable,Programming experience....Read more...
As part of this role you will be required to study towards the Groundworker Level 2 Apprenticeship Standard at Colchester Institute.
Groundworks Apprentice:
To learn all aspects of groundworks whilst working onsite with experienced operatives including drainage, foundations, road and footpath construction, slab laying, curb laying, construction of driveways as a brief outline of what you may be doing
Groundworkers prepare a construction site for the shallow foundation of a new home/building
Main duties include:
Removing sewage, redirecting waterways by flow or pumping, concreting the proposed site and laying both curbs and flagstones
To work on site learning and assisting experienced groundworkers
Duties will vary depending on what works are being carried out on site
Day to day contact is Nicky Collins
Training:
As part of this role, you will be required to study towards the Groundworker Level 2 Apprenticeship Standard at Colchester Institute
College attendance for this course will be 1 day per week at the Colchester Campus
Training Outcome:We always try to promote from within wherever possible, so, for a hardworking individual who works to a high standard, there may be future opportunities to progress within the company once the apprenticeship is completed.Employer Description:MDS Civil Engineering Ltd.
From Inception to Conclusion.
Specialists in Groundwork and Civil Engineering, Housing, Commercial and Infrastructure, we get involved from viabilities, land purchase, design and construction.
Utilising the latest cut and fill programmes and digitised taking off systems produces a comprehensive bill of quantities from a fully computerised estimating package.
Advice is given at an early stage to minimise construction costs and produce the best end result.Working Hours :Monday to Friday shifts TBC from 7:30am - 5:00pm and 7:30am - 1:00pm Saturday if work is available. Hours over 40 per week will only be available to those 18+. Your breaks will be 10:00am - 10:20am and 1:00pm – 1:30pm.Skills: Communication skills,Team working,Physical fitness,Hardworking,Listening Skills,Willing to Learn....Read more...
A Berthon Shipwright apprentice will learn how to carry out boatbuilding repairs and fit-out onboard private luxury sail/ motor yachts and small commercial vessels, including Royal Navy vessels. You will learn how to carry out complex internal and external repairs on modern composite yachts. You will learn traditional wooden boatbuilding skills (frames, beams and planking), how to remove and fit teak decks or decking systems, how to modify engine beds, fit bulkheads and floors, install bow and stern thruster tunnels, make through hull penetrations and install skin fittings and make and fit head linings and interior joinery.
What you will do in your working day:
• Composite moulds
• Complex composite hull repairs
• Stern tubes/ engine beds/ line-ups
• Keels and rudders
• Teak decks
• Deck fittings
• Traditional wooden boatbuilding
• Interior joinery
• Fitting interior and exterior assemblies and components
• Varnishing and finishing
• Sea TrialsTraining:• Boatbuilder Level 3 apprenticeship standard
• City and Guilds 2473 Level 2 and 3 in Boatbuilding
• Sponsorship to complete Duke of Edinburgh Gold Award
• Manufacturers’ technical training
• Student membership of IMarEST - the marine industry professional bodyTraining Outcome:Berthon retains the overwhelming majority of its apprentice graduates. On successful completion of the apprenticeship the offer of a permanent skilled contract at skilled Level 1 with a current salary of £42099. Progression through 6 skilled levels and further training opportunities.Employer Description:Berthon has a long history of training apprentices and also supporting the development of apprenticeships across the industry. You will get the opportunity to benefit from a national and international award-winning apprenticeship programme that will aid your progression. As an apprentice, you will ‘Earn as you Learn’ with competitive rates of pay as well as a national dividend and a Berthon pension (both subject to qualification).Working Hours :Monday to Friday, days and times to be discussed at interviewSkills: Attention to detail,Communication skills,Positive Attitude,Practical wood working skills,Team working....Read more...
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty.
This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work.
Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include:
· Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us.
· Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims.
· Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience.
· Promotion: Assisting with the sale of accessories and service plans.
Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.
On successful completion of the one year programme, you will receive the following:
· Level 2 Customer Service Practitioner Standard
· Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties and Responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Senior Receptionist/Practice Manager, dependent on current and evolving practice workload and staffing levels:
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and restock consulting rooms as required
Providing clerical assistance to practice and trust staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality/ health & safety/ equality and diversity/personal/professional
Development/quality/Communication/contribution to the implementation of services, will all be covered throughout your training and through the apprenticeship training received by the training provider
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of yourworking time will be dedicated towards training and learning new skills.
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.
All evidence will be logged to your electronic portfolio.Training Outcome:
Progression upon successful completion of the apprenticeship to a permanent position for the right candidate.
Employer Description:Our practice has been in existence as we understand since 1916. It has served this ex-mining community through the first world war till current, looking after generations of local families.
We are a national multi – award winning practice with 7 awards to our credit over the last 16 years. We are a 7 doctor practice working across our sites, all of whom have global expertise.
They are multi-lingual and have worked at this practice for many years. We are proud to provide specialised services for our patients in all our practice sites given the significant expertise of our GP and nursing colleagues on a variety of conditions.
The practice prides itself on having high standards and is proud to teach innovative care delivery models across to Australia, India, Kazakhstan, Slovenia, UAE, republic of Ireland and the USA.
Our practice is accredited by the royal college of GPs as veterans friendly and has won the Bronze award from the Ministry of Defence. Our practice is also dementia friendly and supports patients with physical and mental Disabilities through our trained staff.
Our practice is open late evenings and weekends to support working people and carers.Working Hours :Monday to Friday - shifts between the hours of 8.00am and 6.30pm - total of 8 hours per day, with half hour lunch break. Total hours per week: 37.5 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Self Motivated,Can Do Attitude,Caring....Read more...
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:
Use of diagnostic equipment to identify vehicle faults
Testing of parts and systems to ensure correct working
Following checklists to ensure all critical parts of vehicles are examined
Carrying out bumper to bumper overview, service, and inspection
Maintenance of electronic systems including on- board entertainment systems
Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension
Completion of legible and accurate paperwork for the customers and centres records
Maintenance of a clean and tidy work environment
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
Enthusiasm and willingness to learn
Teamwork
Strong communication
Customer Service
Interest in vehicle engineering
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Training:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre
This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills
On successful completion of the three year programme, you will receive the following:
Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
Certificate in Automotive Refrigerant Handling
Brand specific certifications
Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes. Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry.
The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,Problem solving skills,Presentation skills,Logical,Team working,Initiative,Patience....Read more...
As an Apprentice Nursery practitioner, you will have the opportunity to rotate around the nursery rooms and forest School, gaining hands-on experience in all areas of our nurseries.
This, coupled with your apprentice training in Early Years, will equip you with all the skills, experience and qualification to apply to progress into a qualified educator role with us.
This Apprenticeship will be for a 3 early years educator, however there is a level 2 early years practitioner available depending on experience. From there, you can develop your career at N, opting for a managerial route, or pursuing a specialism in an area that excites you. This role is for multiple positions due to the growth of the business.
The role is a full-time position (40h working week, 20% of which is spent on learning).
Day to day you will learn to:
Support your team in the delivery of basic childcare routines
Be responsible for the delivery of our 'learning through play’ educational ethos
Innovate with activities and constantly challenging your children’s learning and development
Build and maintain excellent relationships with parents
Promote child welfare and ensure safeguarding procedures are followed - Work a flexible shift pattern within the opening hours (7am-7pm)
What can we offer you?
£19,250 for Level 3 early years educator or £18,250 for Level 2 early years practitioner if applicable.
Funding of your apprenticeship.
You’ll be part of N Academy which could put you on track for an EY degree once your apprenticeship is complete.
Performance related bonus of up to £750 per year (once working within ratio)
Up to 32 days holiday a year (including bank holidays, 1 day off for your birthday and 3 days during Christmas and New Year) to start (rises with length of service)
Free daily lunch and drinks
Personal development fund of £100 per year
Professional development, specialisms, coaching and mentoring through our N Academy
Annual clothing allowance of £100 (no uniform)
Enhanced Maternity, Paternity, Adoption and Shared Parental leave pay for all team members after 2 years continuous service with N
5 days full sick pay and, depending on individual circumstances, we may offer up to 5 days discretionary leave
Paid training including 2 inset days per year
Childcare discount of 10%, rising to 25% when you become a Nursery Manager
Emergency childcare: 6 back-up childcare days in any of our nurseries
There's more…
Round the world trip and 2 weeks additional holiday for 5 years’ service
Refer a friend bonus of £500 (plus other incentives) for existing and ex-employees
Amazing wellbeing benefits including one wellbeing week per term, Headspace premium membership, free counselling, 10% ClassPass membership discount, hardship fund
Season pass loan and cycle to work scheme
To become an apprentice, you must:
Be 16 or over
Not already be in full-time education
Training:As an Apprentice you will complete an Early Years Educator Standard.
Apprenticeship standards are aimed at developing skills within the Apprentices’ chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in maths and English.
Once the apprentice has completed a minimum of 12 months training and the employer and Inspiro Learning regional trainer confirm they have met all the requirements of the standard they will be put through to end point assessment.
The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.Training Outcome:
This vacancy is for a permanent position within N Family Nursery upon the successful completion of the apprenticeship programme.
Employer Description:★ 4.5 Glassdoor rating and N.1 highest quality, Outstanding nursery group in the UK Ofsted leaderboard!
Would you like to join a fast growing nursery group with outstanding progression opportunities? We started with one nursery in 2017 and now have 20, and growing! Are you passionate about inspiring and developing the next generation to reach their full potential in this ever-changing world?
At N Family Club, we’re rethinking careers in early years and challenging the way things are done in the sector.
We empower you to reach your potential by supporting you with a mix of development initiatives and an unparalleled learning environment through our very own N Academy.
We offer industry leading salaries, a refreshed approach to flexibility to ensure you have a positive work-life balance and a second-to-none benefit package.Working Hours :Days and shifts to be confirmed: Work a flexible shift pattern within the opening hours (7.00am - 7.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Our apprenticeships allow you to study for an academic qualification while working and learning alongside respected, technical professionals. As an apprentice, you'll study at a local college on day release, and combine this experience with real responsibilities in the workplace.Training:
Fire safety engineer L6 Apprenticeship Standard
Training Outcome:When joining us as one of our apprentices, you’ll enjoy the opportunity to study for a paid, professionally-recognised qualification in a discipline that will help you further your career.
Throughout your apprenticeship, you’ll have access to our online network. You’ll also take internal courses. These cover technical aspects of the business, such as software, but also vital ‘soft’ skills such as report writing and working effectively.Employer Description:Arup is a global firm of designers, planners, engineers, consultants and technical experts. We use our skills to make a positive difference in the world. This is a brilliant opportunity to build a creative career designing and delivering exciting work in infrastructure, building design and specialist technical services.Working Hours :Shift to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Your duties will include:
Performing daily BAU activities
Managing support tickets
Managing customer requests and urgent activities
Occasional customer or Data centre site visits
Training:
Information CommunicationsTechnician Apprenticeship Standard Level 3
Training will be delivered both in College and in the workplace
Training Outcome:
Potential position upon completion of the apprenticeship
Employer Description:Merge IT is a growing Technology Service Provider who is looking to grow its team with the appointment of a new IT Support Technician. Due to the uptake of the cloud services within our customers and ever changing IT landscape, this role is a critical to the continued development of our company.
We will offer extensive on the job training, exposure to a number of new technologies,
a varied set of daily responsibilities coupled with an interesting and tailored career development path.
We will also offer a dedicated time to develop new skillsWorking Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Customer care skills,Administrative skills,Analytical skills,Cyber Security Exposure,Windows Support experience,Office 365 experience....Read more...
Set up and operate CNC machines for tasks such as cutting.
Load programs, workpieces, and configure initial settings into CNC machines.
Understand and follow task specifications and desired outcomes by reviewing technical drawings and other documentation.
Translate instructions into computer commands to ensure machines perform the correct functions.
Monitor machining operations and intervene in case of malfunctions, breakdowns, or errors during machining.
Maintain equipment, adhere to quality and safety standards, and keep detailed maintenance logs.
Produce machined pre-cut parts.
Inspect finished products to ensure quality
Training:
You will be completing your apprenticeship with Newcastle College, where you will attend one day per week.
Training Outcome:Upon completion of apprenticeship, there may be an opportunity for a full-time role.Employer Description:With a reputation for excellence and many years installation and fabrication industry experience NECS can understand your requirements and create almost any size and shape new or replacement roof.Working Hours :8 hours per day, 07:30-16:30 Monday to FridaySkills: Communication skills,Problem solving skills,Team working....Read more...
Duties and responsibilities will include:
When answering the phone to customers, they will answer all their questions they may have, take their bookings and their payments
Experience of using a wide range of computer packages including Microsoft Word, Excel and Outlook (or equivalent)
Be customer focused with good communication skills, both spoken and written
Effective organisation skills
Ability to produce consistently accurate work
The ability to work as part of a team
Training:
Business Administrator Level 3 Apprenticeship Standard
Teaching and learning the skills, knowledge and behaviours within Business Administration
Training Outcome:
The company are looking to invest in their workforce and develop long term career opportunities for apprentices that successfully achieve their apprenticeship
Employer Description:Professional drainage solutions tailored to your home or business needs. Identify drainage issues fast with professional surveys. Clear blocked drains quickly with expert solutionsWorking Hours :Monday - Friday, 8.00am - 5.00pm (1/2 lunch break)Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Team working....Read more...
Be the first point of contact for all incoming calls ensuring they are answered promptly and efficiently in a professional manner
Managing all administrative tasks including any servicing requirements of all assets, modification requests or breakdowns from the clients
Always representing yourself and Dawsongroup in a professional manner
Ensuring all information is recorded accurately on company databases (M Drive / AS400)
Monitor and order necessary stock held at 3rd party repair agents ensuring a suitable level is kept at all times to aid with repairs and maintenance
Carry out stock checks weekly and document all information accurately on the AS400 monitoring any increase or decrease in use of a specific product, reporting findings to the service manager
Supporting the Service Controllers and Quality Inspector with booking in of small refurbishment projects, coordinating, gathering information for engineers and liaising with customers
Prepare an electronic refurbishment pack detailing all relevant information including costings, drawing’s and full scope of works
Saving on company database for the colleagues to access at any time
Monitor our web-based systems (GPRS Data Site) and alerting the Service Manager to any irregular information that requires attention
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
You will experience a blended learning model
You will gather learning evidence, journals and off-the-job records using your e-portfolio
This is predominantly a work based programme which means that your learning will take place on the site of your employment and within your contracted working hours. We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our Derby Road campus. Monthly tutorials are held via Microsoft Teams
Training Outcome:
Full time permanent employment upon completing apprenticeship successfully
Employer Description:Dawsongroup Temperature Control Solutions Ltd (DGTCS) is a subsidiary of Dawsongroup PLC, a successful privately owned asset rental company operating within UK and Europe. DGTCS as the name suggests offer temperature control solutions for businesses across a range of industry sectors.Working Hours :Monday - Friday, 8.00am - 5.00pm with an hour for lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience....Read more...
The role is varied, and typical daily duties include:
Call Handling: Answering and managing incoming calls from customers
1st Line Support: Providing initial support and troubleshooting for customer inquiries and issues
Customer Relations: Building and maintaining positive relationships with customers, ensuring their needs are met and exceeded
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
You will learn both on and off the job through shadowing, learning and applying new knowledge and skills from our team and your dedicated tutor from Heart of England Training
All training will take place at our offices and you will have remote access to your tutor to enable you to complete your studies for the accredited apprenticeship programme
Training Outcome:
There are opportunities for growth and development during and after your apprenticeship for the candidate who shows commitment, dedication, a team player and great customer service skills
Employer Description:We're a friendly and inclusive workplace where your contributions are valued. Globe2 Ltd, founded in 2008 and based in Market Harborough, is a leading IT services provider. The company offers a wide range of business IT solutions, including telecommunications, internet services, website hosting, training and security and is a Microsoft partner. Globe2 is dedicated to delivering exceptional customer service, setting itself apart by prioritising human connection and support over automation.
At the heart of Globe2's offerings is their Total Support Hosting service, designed to be faster, more secure, and more reliable than standard industry solutions. The company's mission is to empower clients by staying at the forefront of emerging technology trends and advising on best practices. Globe2 values honesty, knowledge, accessibility, friendliness, and reliability, aiming to foster strong and enduring partnerships with their clients.
With a dedicated team of professionals, Globe2 strives to exceed customer expectations and provide unparalleled assistance. Their commitment to exceptional service and support has earned them a reputation for excellence in the IT industry. https://uk.trustpilot.com/review/globe2.netWorking Hours :You will work Monday - Friday between the hours of 9.00am and 5.00pm with some flexibility. You will get a 45 minute lunch break (unpaid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,Self-motivated....Read more...
Job Duties include:
Review and process all cheques received by the PPF including lodging cheques accurately with the PPF’s clearing bank’s local branch in Croydon.
Review and process all Finance posts received, ensuring that documentation is scanned to the appropriate quality for optical character recognition and saved in SharePoint libraries appropriately.
Update SharePoint and other reconciliation tools with financial information accurately, ensuring compliance with internal PPF policies and GDPR regulations.
Load supplier invoices on Oracle supporting the AP advisor as necessary.
Carry cash book posting supporting the cash management advisor as necessary.
Logging the refunds from the mailbox onto the SharePoint tracker.
Other ad hoc tasks as required including mailbox management.
Training:Foundation covers the basic principles of accountancy, and is your starting point if you’ve never studied accountancy before. You’ll learn the basic principles of accountancy, such as double-entry bookkeeping, costing and preparing financial statements, as well as how to use accountancy software.
This level is ideal if you’re new to accountancy and finance, have previously worked in an accounts department, or are looking to change your career into Accountancy. To pass this level, you'll be examined on five units. All assessments are computer-based exams (CBE).
The area you will cover include:
Bookkeeping transactions
Bookkeeping controls
Elements of costing
Using accounting software
Foundation Synoptic Assessment
Training will be provided either via classroom or remote sessions. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate 20% of their time towards it.Training Outcome:
There are no guarantees beyond the apprenticeship, but we will consult with the candidate nearer the end of the apprenticeship.
Employer Description:The Pension Protection Fund’s main function is to provide compensation to members of eligible defined benefit pensionschemes, when there is a qualifying insolvency event in relation to the employer, and where there are insufficientassets in the pension scheme to cover the Pension Protection Fund level of compensation.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Supporting process development & validation projects in manufacturing & packaging
Assisting with investigating of issues and implementing solutionsSupporting continuous improvement of our site
Providing technical knowledge & support to other teams on site
Training:Laboratory scientist (degree) Apprenticeship Standard:
As part of this apprenticeship role, 20% of your time will be focused on studying for a BSc (Hons) Scientist (Pharamaceutical Pathway) which will be completed through block learning and virtual learning
This will be at either Greenwich University OR Manchester Metropolitan University
We will let you know which University this will be affiliated with at point of offer
Training Outcome:We are looking for individuals who enjoy:
Understanding the details behind how and why things work
Applying their learnings from theories to deliver a project
Trying new things and when things go wrong/see it as a learning opportunity by critically analysing a situation and using tools and techniques to find the root cause of problems
Working with other people as a team and problem solving
Researching, understanding and implementing new technologies
Working in a detail driven environment and documenting their findings This apprenticeship will give the apprentice a good grounding and understanding of the pharmaceutical industry from the development and formulation of drugs, how drugs function in the body, commercial manufacturing and laboratory testing
This foundation will open options for the apprentice to pursue multiple careers within the industry
The classroom learning will be supported by performing a job within the manufacturing technical team where the apprentice can put their learning into practice
Employer Description:Eisai is a leading research based pharmaceutical organisation with an extensive portfolio across the Oncology, Neurology and Pain therapy areas.
By joining Eisai, you will be working for an organisation with a human healthcare philosophy which means that we put the patient first in everything we do.Working Hours :Working arrangement: Hybrid – likely 3/4 days in the office. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Teaching Assistant Apprentice, you'll embark on a rewarding journey, where each day offers a diverse array of responsibilities aimed at fostering student success and supporting teachers. Your typical day will encompass a range of duties and tasks such as:
Assisting teachers in the preparation of lesson materials, ensuring classrooms are conducive to learning, and setting up necessary equipment for instructional activities.
Providing invaluable support to students during classroom sessions, offering guidance, encouragement, and clarification on learning tasks to enhance comprehension and academic progress.
Offering individualised assistance to students who may require additional support or have specific learning needs, tailoring your approach to address their unique requirements and facilitate their learning journey.
Collaborating closely with teachers to monitor student behaviour, promote a positive and inclusive classroom environment, and implement effective strategies for managing student conduct and engagement.
Assisting teachers with administrative tasks, including grading assignments, maintaining accurate records of student progress, and organising educational materials to ensure efficient classroom operations.
Actively participating in staff meetings and professional development sessions, where you'll have the opportunity to expand your knowledge, refine your skills, and stay updated on best practices in education.
Through these varied responsibilities, you'll gain invaluable hands-on experience, develop a comprehensive understanding of the teaching profession, and make a tangible difference in the lives of students. This immersive apprenticeship will provide you with a solid foundation for a fulfilling career in education and equip you with the skills and confidence needed to thrive in diverse classroom settings.
Training:Remote Educator sessions with Heart Of England Training.Training Outcome:It is hoped but not guaranteed that for the right person an offer of full employment can be provided at the end of your apprenticeship.Employer Description:Millfield LEAD Academy provides education for children aged 4 – 11. This apprenticeship is to join our dedicated and experienced team of educators (teachers and TA’s). You will support the teacher in delivering lessons and interventions to children as part of the whole class or in small groups.Working Hours :Monday - Friday. Term time only (39 week). Times to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Role Summary
This is an exciting apprenticeship opportunity within our Hays Beds and Transfers Department based in our Head Office in Sunderland. Hays Beds and Transfers Product Team work in an environment which is structured around our key objective in driving sales. This is carried out by a number of functions, but primarily by relationship management, quality control of our existing products and developing new products. The focus of this role is to develop the sales and product of Hays Beds and Transfers, establishing strong relationships with designated suppliers, divisional managers IG members & VISTA in order to meet sales targets.
Key Responsibilities
Responsible for the account management, sales analysis, lost booking analysis, contracting of new suppliers, negotiations and query resolutions to maximise overall sales
Being pro-active in gap filling or identifying new suppliers
Relationship management Hays Beds & Hays Transfers suppliers and initiate override negotiations
Negotiation of special offers and flash sales weekly, distributing them to key areas of the business such as VISTA product, VISTA sales, web marketing and key IG members
Daily system checks within Hays Beds, Hays Transfers, iSell, iTour and the Agent Portal of own suppliers to ensure that all suppliers’ feeds are performing to the expected standard in line with systems checks procedure
Investigation and resolution of statement queries for dedicated accounts
Assist with group enquires
Support the team in any ad-hoc duties required, such as price comparisons, team handovers etc.
Training:Our in-house experienced learning and development coaches are on hand to give you expert advice, one-to-one support and award-winning training throughout your apprenticeship. Many of our team leaders and managers started their careers as apprentices - so there’ll always be someone there to offer you help and guidance on the job.
You will work towards a Level 2 Customer Service Apprenticeship
Training Outcome:
We pride ourselves on our training and progression opportunities and many of our current managers started with us as an apprentice
Employer Description:Our head office is home to over 500 employees and is the hub of our activity.Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Passion for Travel industry....Read more...
Are you a passionate and dedicated childcare professional looking to make a difference? Premier Education is hiring an Apprenctice Playworker to provide high-quality childcare before and after school. Our Ofsted registered wraparound centres offer a safe, engaging, and supportive environment for children aged 4-11.
As the UK’s largest provider of school physical activity and childcare services, Premier Education partners with over 2,500 schools nationwide. We offer flexible roles, competitive pay, and the opportunity to positively impact children’s lives through enriching activities.
Our Playworkers love the flexibility, fair working hours, and the satisfaction of seeing children grow. Join us in our mission to Educate & Activate the World through one of the most rewarding careers out there!
ROLES AND RESPONSIBILITIES:- Assist with planning, preparing, and delivering quality, engaging play opportunities in a safe environment.- Providing comprehensive care for the children including collecting them from school and delivering them safely to parents/carers- Set up play spaces, including moving furniture and play equipment.- Provide refreshments, ensuring hygiene and health and safety standards.- Administer first aid when necessary.- Involve children in planning activities and encourage parental involvement.- Facilitate good communication with all members of the organisation. parents, schools, and related agencies.- Undertake relevant training and development.- Maintain a healthy, safe, and secure environment.- Adhere to club policies, procedures, and the Early Years Foundation Stage.Training:Your apprenticeship training will take place at one of our selected schools, complemented by online sessions with your tutor at Educationwise. You'll be working towards the Level 2 Playworker apprenticeship standard, including any necessary Functional Skills training in English and maths.Training Outcome:Once you've completed the apprenticeship, you will become a fully certified Playworker with opportunities for further development.Employer Description:We are the UK’s leading provider of sport, physical activity and childcare to primary age children and have expert understanding of primary school needs.
We operate as an extension of school staff resources, providing invaluable support, and are an approved, trusted resource for the PE and sport premium.
We pride ourselves on having coaches who are not just professionals, but passionate advocates for the development of school sport and exercise.Working Hours :30 hours per week - split of 6 hours coursework/masterclasses and 24 hours of delivery in schoolsSkills: Communication skills,Attention to detail,Creative,Initiative,Patience....Read more...
As part of a great team, you'll be valued for who you are. We're committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities.
Daily roles and responsibilities will include;
- Actively approach your customers, engaging with them naturally
- Understand customer needs and provide appropriate solutions
- Work with colleagues across the store to help and support them
- Turn negative customer situations into positive outcomes
- Encourage customer feedback, share it with managers and use it to improve service
- Utilise all available tools and systems to maximise sales
- Have a full understanding of the processes relevant to your role and store
- Take personal responsibility for operating in a safe and legally compliant way
- Adhere to all policies & procedures relevant to your role
- You may be required to undertake other duties from time to time as we may reasonably require
We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a great range of benefits;
- UK Notional hourly rate £12.21 per hour
- An award-winning pension scheme
- ShareSave options
- 6.6 weeks holiday
- Employee Assistant Programme
- Shopping discounts
- Colleague wellbeing benefits
As a Customer Advisor, you will be working towards the Customer Service Practitioner Level 2, alongside your daily roles and responsiblities.Training:
Customer Service Practitioner Apprenticeship L2 including Functional Skills in maths and English
Training Outcome:
Ongoing training and development. The expected duration of this apprenticeship is 15 months, however you will join the B&Q family on a permanent contract
Employer Description:As the UK's leading home improvement and garden living retailer, every year we help more than 20 million people to improve their homes and make life better. Our products and services are available at over 300 B&Q stores in the UK and Ireland and at diy.com and diy.ie. Our apprenticeship opportunities are a great way to learn whilst gaining real experience.Working Hours :18.75 hours per week, on a shift pattern basis, Monday- Sunday 7:00am- 10:00pm, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Velocity Academy have an exciting new opportunity for a Product Marketing Apprentice with In Phase International a based in Nottingham. This is a fantastic opportunity for someone to get themselves into Marketing and kickstart a career.
Your duties and responsibilities in this role will consist of:
Assist and work with Product Manager
Learn product specifications
Work with translations
Work with designers
Work with spreadsheets and marketing material
Web design specs and product materials
Work with clients to set up and ongoing product marketing support
Product listings
Manuals
Product training and understanding
Staff tech training
Compiling Data
Data Sheets
Cross Referencing and checking product spec
Web listings
Product video scripts
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Multi-Channel Marketer qualification, with training in how to:
Coordinate and execute specific marketing tasks, including the creation of marketing content
Conducting market and customer research, tracking campaign analytics, and data collection
Utilise relevant marketing software and systems and manage marketing administration tasks
Procuring and supervising work delivered by both external and internal marketing suppliers
For a full list of programme modules visit: https://velocity-pt.co.uk/Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position.
Employer Description:In Phase International is the parent organisation of a host of auto-related, home electronics, HiFi, navigation and speed awareness brands. Based in the UK, we are in a unique position to enhance your life through information and audible inspiration.Working Hours :Monday to Friday, 9.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Supported by senior team members you will:
Meet & greet new and existing customers in store, providing a professional warm welcome.
Handling holiday enquiries, face to face, over the phone and email.
Training and development, this may also include exciting opportunities to attending industry events in the UK and overseas.
Research and explore holiday enquiries using online platforms, reservation agents and email.
Booking clients holidays, providing first class service end to end, using learnt top class selling skills.
Administration in all areas relating to travel.
Providing excellent customer service.
Working towards shop targets and individual KPI's.
Training:
This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record.
Functional Skills in English and maths if required.
Working with our chosen training provider you will be assigned a specialist travel assessor who be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey.
Training will be carried out online/face to face both individually and as part of a classroom, to ensure you have an enhanced experience.
You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor.
Learning first hand from specialist and peers you can become a fully fledge Travel Consultant in little over a 12-month periodTraining Outcome:
On successful completion of the Travel Consultant Level 3 Apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4
Next steps will be discussed in your 1-2-1's
Employer Description:Pure Travel have over 100 years of combined experience working in the travel industry, recognised as one of the UK's top independent travel stores, Pure Travel continue to stand out from the crowd. Providing bespoke holiday packages for business and leisure clients fully ABTA protected.Working Hours :Monday - Friday, 9.00am - 5.00pm, Saturday, 9.00am - 4.00pm. 5 Working days a week will be allocated.Skills: Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
