• Handling customer returns in a timely manner• Customer-facing order progressing with the Operations Team• Support in the proactive orderbook management• After-sales queries, such as POD’s, pricing, copies of documents• Obtaining customer feedback and sharing it with management• Assisting with greeting visitors and answering telephones• Producing daily reports, such as delivery performance and arrears reports• Issuing customer feedback forms and collating the data for presentation• Assist with digitally filing documentation such as sales orders and production ordersTraining:We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession.
You will experience a blended learning model.Training Outcome:For the right candidate who successfully completes this apprenticeship, there may be the opportunity to progress their career with the company.Employer Description:Boneham & Turner are manufacturers and suppliers of precision engineering parts. Supplying into Aerospace, Motorsports, Composites and Construction. Having over 103 years’ experience in the manufacturing of Drill Bushes, Pins and ShimsWorking Hours :Monday to Friday 0900hrs to 1700hrs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
You will work alongside experienced stylists, gaining hands-on salon experience while developing the skills and knowledge required to become a qualified hairdresser.
Key Responsibilities:
Assist senior stylists in delivering high-quality hairdressing services to clients
Learn and support hair cutting, colouring, styling, and finishing techniques
Greet clients professionally and provide excellent customer service
Prepare clients for services, including shampooing and conditioning hair
Maintain a clean, safe, and well-organised salon environment
Support other salon team members with daily duties as required
Attend all off-the-job training and assessments as part of the apprenticeship at the college as part of day release
Training:This apprenticeship involves day release each week at Hugh Baird College, gaining the Skills and Knowledge of the apprenticeship with the rest of the week in the workplace, putting into practice what you have learnt and gaining the all-important work experience. Training Outcome:May lead to potential employment as a hairdresser in our team. This is completely dependent on how the individual develops throughout their qualification and what availability we have in the salon.Employer Description:Christopher Maerevoet Hair Beauty & Skin Clinic Southport is located at King Street and offers an easily accessible location with a calm, professional atmosphere.Working Hours :Tuesday 9am till 6pm
Friday - 9am till 7am
Saturday 9am till 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Resolving technical issues
Provision of new services
Configuration of new hardware
Managing cloud platforms
Engaging with our customers via the phone and email
Training:Estio apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience.
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communications Technician, with training in how to:
Efficiently operate and control your ICT infrastructure - physical or virtual hardware, software, network services and data storage
Use infrastructure management tools to automate the provisioning, testing, deployment and monitoring of infrastructure components
Prioritise systems support tasks and monitor and maintaining system performance
Maintain regulatory, legal and professional standards
Support the information systems needs for your business
Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Riviera Networks are a market leading MSP with a well-established reputation across the IT and Telecoms industriesWorking Hours :Monday to Friday - two shifts available 08:30 - 17:30 or 08:00 17:00Skills: Microsoft Office suite,Understand computer hardware,Punctual,Detail orientated,Driven....Read more...
Support the Payroll team with monthly payroll processing and administration tasks
Learn how to manage payroll data including starters, leavers and contract changes using payroll systems
Assist with payroll checks, reporting and maintaining accurate employee records
Help respond to payroll queries and provide excellent customer service to colleagues across the organisation
Develop knowledge of payroll legislation, HMRC processes and compliance requirements
Support the team with data entry, inbox management and general administration
Participate in training, team meetings and process improvement activities
Apply your apprenticeship learning directly into day-to-day work
Training Outcome:Over the course of the apprenticeship, you’ll gain practical experience and complete a Level 3 Payroll Administrator Apprenticeship, with dedicated training and support throughout.
After successfully completing the programme, the role will progress into a Payroll Officer position, giving you a clear pathway into a long-term payroll career. Employer Description:Marie Curie is the UK’s leading end of life charity. We provide frontline nursing and hospice care, a free support line and a wealth of information and support on all aspects of dying, death and bereavement. Our leading research pushes the boundaries of what we know about good end of life, and our campaigns fight for a world where everyone gets to have the best experience possible at the end of their lives.Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Digital dictation
Electronic filing
Providing reception cover when needed
Assisting with preparation of legal documents
Taking onboarding payments over the phone
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Potential full-time role upon successful completion of the apprenticeship.Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1-hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Excellent telephone manner....Read more...
Milking
Livestock treatments such as Worming, vaccines etc.
Looking at cow diet
Feeding and bedding cattle
Calf handling - ear tagging, disbudding, vaccines
Some arable work
Grass management
Training:Reaseheath Training will be the apprenticeship provider for this Level 3 Livestock Unit Technician apprenticeship.
Gain Level 3 in Livestock Technician
12-to-18-months depending on previous experience (1 day per week)
Level 3 award in Emergency First Aid at Work, which is a minimum of 1-day course (Ofqual regulated)
Level 2 in safe use of vet medicines
Level 2 safe handling of pesticides or lanta safe use of pesticides
Progress onto Level 4 Assistant Farm Manager Apprenticeship
Training Outcome:To be employed as the herdsperson once fully trained.Employer Description:Alkmonton Dairy is a small, family-run business. We’re based in Alkmonton, just south of Ashbourne in Derbyshire . We process and bottle milk that has been produced by our own Pedigree Ayrshire herd of cows. Passionate about promoting our own products locally, we decided to cut out the middleman. We supply locally sourced and produced food products straight to people’s doorsteps.Working Hours :Monday - 8.00am - 6.00pm
Tuesday - 8.00am - 6.00pm
Wednesday - 11.00am - 6.00pm
Thursday - College Day
Friday - 11.00am - 6.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Physical fitness....Read more...
In exchange for the on-the-job training your duties include:
Making sure that the salon is always presentable
Washing the client’s hair and providing a scalp massage for each client
Cleaning styling sections as soon as the stylist is finished with them
Offering clients refreshments
End-of-day jobs such as hoovering and mopping to make sure that the salon is immaculate for the following morning
Watching the stylists closely to gather as much hairdressing knowledge as possible to ensure you can qualify as a stylist as efficiently as possible
All of the above you will be taught and guided through thoroughly.Training:You will work towards your Level 2 Hair Professional apprenticeship standard:
Level 2 Diploma for Hair Professionals (Hairdressing)
Functional Skills in maths and English, if required
Receiving regular visits from your tutor throughout the apprenticeship
Training Outcome:
Start or continue your hairdressing training at Luke Ormsby Hair and receive the best hair education you could find, along with a buzzy, fun, hardworking work environment
Progressing to Advanced and Creative Hair Professional (Level 3 Standard) Apprenticeship
Employer Description:Luke Ormsby is a sustainable High Fashion Hair salon group.
with a highly skilled Team and ongoing education.
Great hair doesn’t happen by chance, it happens by appointment!Working Hours :Days and shifts are to be confirmed.Skills: Communication skills,Customer care skills,Team working,Friendly,Polite,Outgoing,Hardworking,Fun....Read more...
Duties
Assist with the processing of insurance claims from initial report through to resolution
Support senior claims handler with administrative tasks and documentation management
Organise and maintain accurate records of claim files and correspondence
Communicate effectively with clients, insurers, and third-party providers via phone and email
Contribute to the investigation of claims by gathering relevant information and documentation
Ensure compliance with company policies and procedures throughout the claims process
Participate in training programmes to develop knowledge of claims handling procedures and industry regulations
Training:Business Administration Level 3 Apprenticeship Standard:
Level 2 Functional Skills in maths and English (if required)End-Point Assessment (EPA)
Whilst in the workplace, apprentices will also receive any additional training support and guidance required from their dedicated tutor
Attending weekly classes to achieve the Level 3 Business Administration qualification
Training Outcome:The successful candidate will be given the opportunity of full-time employment upon completion of the apprenticeship.Employer Description:Hinks Insurance ia an independent insurance broker and established family-run business, we provide tailored insurance solutions that give you complete peace of mind. This apprenticeship role provides a solid foundation for those interested in building a career in claims management, offering comprehensive training and ongoing support. The ideal candidate will be organised, eager to learn, and committed to delivering high standards of service.Working Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Develop and maintain effective external and internal customer relationships
Provide effective assistance to engineers and regional offices
Provide administration assistance to the Central Services Department; data input, issuing template letters, daily email correspondence between internal departments
Answering incoming calls
Responding to customer emails
Data entry
Undertake general office duties including filing and scanning
Accurately data input into excel spreadsheets, Company in house service management data base and external customer databases
Dealing with incoming and outgoing post
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:We have a long successful history of training and retaining our Apprentices beyond their Apprenticeship with us and it would be our desired outcome that on completion of the Apprenticeship the Apprentice would take up a permanent Business Administration role within the Company.Employer Description:The Company was established in 1854 and our Head Office is based in Stockton - on – Tees with 12 regional offices throughout the Country. We are a leading independent lift service provider; installing and maintaining all types of passenger and goods lifts, mobility equipment, escalators, and loading bay door and dock levellers and scissor lifts. Working Hours :Monday to Friday 8.30am to 5.00pm with 1-hour unpaid lunchSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Initiative,Time management,Confidentiality,Able to develop relationships,Microsoft Office skills,Able to follow instructions....Read more...
Key Responsibilities:
Recruitment Support: Help with pre-screening candidates for recruitment, scheduling interviews, and taking minutes during meetings and interviews
Social media: Assist with managing and updating the company's social media pages to enhance their online presence
Daily Operations: Help create daily plans, assist with management duties, and update the Head of Operations' calendar
Training and Development: Work alongside the Business Development Manager to complete relevant training, take on increasingly complex tasks, and gain insights into the company's operational functions
Office Equipment: Utilise office equipment for administrative tasks, ensuring efficiency and smooth workflow
Tasks to include:
Incoming calls
Warm lead follow-ups
Answering the phone
Pre-screening applicants
Attending apprenticeship days
CRM updating
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
There may be the opportunity to move into full-time standard employment for the right candidate
Employer Description:Greenlight is the largest independently-owned Construction Apprenticeship provider, Safety Training and Consultancy company in the West and South West of England
Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Maintaining employee records
Supporting recruitment & onboarding activities
Coordinating training & compliance requirements
Assisting with payroll administration
Ensuring the organisation attracts, develops and retains a skilled workforce capable of delivering high-quality services
Attending meetings
Liaising with external departments
Minimum of 6 hours per week spent on apprenticeship work and training
Training:
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including business fundamentals, legislation & policies, role fundamentals, and HR service fundamentals
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business
Employer Description:Key 2 Care pride themselves on creating a positive, supportive and inclusive working environment where every employee feels valued and respected. They understand that their people are their greatest asset, and are committed to investing in development, wellbeing and career progression. Their culture is built on teamwork, respect, compassion and continuous improvement. Working Hours :Monday - Friday, 9.00am - 4.30pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Support ongoing maintenance of IT hardware
Prepare equipment for events
Set up and support IT hardware and systems at events
Understand and apply best GDPR practice in systems
Respond to support requests online and at events
Support ongoing cyber security requirements including annual audits and ongoing assessments
Support with cloud-based systems such as AWS including server deployment, maintenance and security
Select a specialism in line with the apprenticeship training and apply those skills in the workplace
Undertake any other duties in line with the responsibilities of the post
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Training Outcome:To remain and grow with the business after the successful completion of the apprenticeship.Employer Description: EPIC.LAN has been running community gaming and esports events since 2003. Over that time, we have built up our expertise and equipment stock to become one of the leading event support providers for gaming and esports in the UK. You will often see us working behind the scenes at some of the UK’s biggest gaming events, providing support across network infrastructure, custom software solutions, production and streaming, as well as game administration teams.Working Hours :Monday to Friday 09:00hrs to 17:00hrs.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training. You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Between 7.45am - 6.15pm, Monday to Friday. Later finish on a Thursday (7.15pm). Rota for Saturdays, 9.00am - 1.00pm.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
All general yard duties required:
Mucking out / Keeping yard tidy
Turning out / changing rugs
Grooming / tacking up
Clipping
Plaiting
Lunging
Show Preperation
Training:Equine Groom Level 2 Apprenticeship Standard:
All training will be carried out at the employer's premises, supported by the employer, and carried out by Haddon Training
Training Outcome:Upon completion of the apprenticeship, the successful candiate may have the opportunity to enrol onto the advanced (level 3) apprenticeship or to join Natalie Allen as a full-time member of the team.Employer Description:I am a professional International Dressage rider and trainer based at my own yard in Warwickshire, where I train, compete and produce Dressage horses. I am passionate about horses and I look forward to the future. I am currently running my own yard Edgehill stud I compete Dressage horses for owners and I train clients My Long term aim is to compete at the olympic's I understand this requires lots of hard work I feel I have the drive and determination to succeed to reach my goal. I am very lucky to have a great support team including the worlds best trainer Carl Hester .Working Hours :Working days to be discussed with the employer, but expect weekend work.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
All usual yard duties would be included such as:
Applicants must already have good foundation skills and knowledge of working with horses but there will be plenty of support to improve. Also, opportunity for regular lessons and chance to compete at our shows
Ideal opportunity for someone looking to develop skills in coaching
Mucking out
Turning out and bringing in
Keeping the yard clean and tidy
Training:Level 3 Senior Equine Groom Apprenticeship Standard:
If required, we will support you in working towards your Functional Skills in maths and / or English at Level 2
All training for the apprenticeship will be completed on site with the employer and Haddon Training
Training Outcome:There could be a chance of employment at the end of the apprenticeship for the right candidate.Employer Description:With a lifelong passion for horses Paula started Fourwinds Equestrian Centre lover 40 years ago way before the internet and facebook.
Having successfully competed at novice and intermediate eventing, Paula now focuses on dressage. She is still actively involved in teaching within the riding school, from beginner to advanced level. Paula is responsible for the staff and student training, is a qualified assessor and verifier for NVQs.Working Hours :Final shift pattern to be discussed and agreed with the successful applicant. There is no accommodation or livery available on-site so please ensure you are able to make your way to and from the yard each day.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience,Physical fitness....Read more...
Input updates daily to the live stock management system to maintain accurate data.
Liaise with all component manufacturers for deliveries and supply schedules.
Respond to incoming email queries and liaise with the Procurement and Dispatch Manager for support.
Attend to general administration duties as requested from the Procurement and Despatch Manager.
Training:We host supporting workshops regularly throughout the apprenticeship, which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.Training Outcome:We are looking for somebody to join the team for a long-term career and not just serve an apprenticeship.
With dedication and passion, the right candidate will grow and develop within the business.Employer Description:When you pick up a Scorpion exhaust the first thing to strike you will probably be the light weight; followed very quickly by the detailed workmanship and quality finish of each component part. Every exhaust in the range is an engineering work of art, individually hand built by craftsmen at Scorpion's Derbyshire HQ. Materials are specified and hand picked by the engineers, and each specialist fabrication process is signed off on site- any flaws and the system is rejected and destroyed.Working Hours :Monday to Thursday, 07.30 to 16.30.
Friday, 07.30 to 12.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Assist in creating a safe, nurturing, and stimulating environment for children
Organise activities, both inside and outside the nursery, which encourage creativity development, co-ordination, independence, self-expression and learning through play
Engage with children in play-based learning activities to promote their social, emotional, and cognitive development
Assist with daily routines such as mealtimes, nap times and outdoor play
Collaborate with colleagues and parents to provide the best possible care and support for each child
Complete the required training and development to build your skills and obtain your qualification
Training:
The apprenticeship will take place on site at our nursery, with some external sessions or training required
Training Outcome:
Our apprenticeship program is all about creating our future superstars
We'll work with you on your own personal development plan, thinking beyond your apprenticeship and more on your long-term ambitions
Employer Description:Puddle Ducks are two new Nurseries recently opened in the East Sussex countryside. Salehurst is a picturesque village on a working farm, with an all weather garden, farm paddock and old converted stable. Hurst Green is a village nursery, set in a former chapel, with wrap-around gardens on the cusps of acres of Sussex countryside. Our nurseries are perfect for babies and preschool children who would flourish in a smaller, quieter, rural setting with plenty of outside activitiesWorking Hours :Monday to Friday 08:00 to 18:00 (usually 3 days per week).Skills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative,Patience....Read more...
Assisting qualified stylists with day-to-day salon duties.
Greeting clients and providing excellent customer service.
Shampooing and conditioning clients’ hair.
Preparing clients for appointments.
Keeping the salon clean, tidy, and well-stocked.
Mixing colours under supervision.
Learning cutting, colouring, styling, and hairdressing techniques.
Attending college or training sessions as part of the apprenticeship.Following health and safety procedures at all times.
Training:As part of your apprenticeship you will be required to attend college one day per week at City Campus. Training Outcome:Possibility of permanent employmet upon successful completion of apprenticeship. Employer Description:VENUS hair studio is a highly-regarded hair salon located in Greenhill, Sheffield, known for its warm atmosphere and professional service. With an impressive Google rating of 4.9 out of 5 stars from numerous satisfied clients, it stands out as a top choice for hair care in the area. Clients consistently praise the studio for its welcoming environment and the expert skill of its stylists.
The studio offers a comprehensive range of hair services, including expert cuts, restyles, and professional colouring. Reviewers frequently highlight the friendly and attentive approach of the team, noting their ability to listen carefully to client preferences while providing valuable professional advice. Many customers leave feeling refreshed and confident, consistently receiving compliments on their new hairstyles.Working Hours :Days and times will vary from Tuesday - Saturday.Skills: Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include:
Basic knife skills
Preparing vegetables
Preparing staff meals
Dressing and support on the larder section
Learning about the ethos and mentality of a Relais Chateaux Hotel
Training:
You will be working towards a Level 2 Commis Chef apprenticeship standard
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
You will be required to attend Cornwall College St Austell one day per week as part of the apprenticeship training
Training Outcome:Opportunities may be available to progress to a Chef de Partie role.Employer Description:We are a Luxury, Relais Chateaux Afflitated property on the South coast of Cornwall offering high quality, produce driven culinary experiences to a national and international market. We are Cornwall's on Relais Chateaux hotel, along with having a Michelin Key. Our terrace forms part of the historic St Mawes Sew Wall. We are positioned in a prime position on the sea. We have developed various relationships with superb suppliers over the years, including having our own fishing boat to collect diver scallops and fresh fish. We are positioned in St Mawes and have a sister property called The St Mawes Hotel, so we offer a multitude of dining styles across our two properties.Working Hours :Likely Thursday - Monday with Tuesday and Wednesday off. This will look like morning shifts 8am - 3pm Thursday and Friday. Daytime shifts on the other days 10am - 6pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is your opportunity to work within a professional dental practice while studying for your Level 2 Customer Service Practitioner apprenticeship with Tempdent, alongside Dental Receptionist specific training.
You’ll develop the skills needed to provide excellent patient service and support the smooth running of a busy dental practice.
Key duties may include:
Greeting patients and welcoming them into the practice
Managing appointment bookings and diary systems
Handling patient enquiries both in person and over the phone
Processing payments and maintaining accurate patient records
Supporting the dental team with administrative tasks
Ensuring a positive patient experience from arrival to departure
Maintaining confidentiality and professionalism at all times
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:This welcoming dental practice supports apprentices with ongoing training and opportunities for professional development within dental administration and practice management.Working Hours :Tuesdays - Saturday working.
Tuesday 8.00am - 5.30pm, Wednesday 8.15am - 5.30pm, Thursday 9.30am - 6.30pm,
Friday 8.15am - 5.30pm and Saturday 8.45am - 5.15pm.
Total hours - 40.Skills: Administrative Skills,Attention to Detail,Customer Care Skills,Initative,IT Skills,Non judgemental,Organisational Skills,Problem Solving Skills,Teamworking,Communication Skills,Professionalism,Telephone Skills,Time Management....Read more...
Working closely with experienced and qualified staff you will develop your knowledge of low voltage switchgear products, read, and interpret schematics / drawings, control panel layout and fitting, wiring cabinets and switchgear electrical repairs
Training:
You will work towards achieving a Level 3 advanced Engineering Maintenance Technician - Electrical apprenticeship, attending NWTC Training Centre on day release, for training and Further Education. The remainder of your time will be spent with your employer training whilst employed. NWTC will monitor your Apprenticeship on a regular basis to ensure you achieve the standards required including core skills, knowledge and occupational behaviours in preparation for End point assessment and where required Functional Skills
Training Outcome:
At the end of the apprenticeship, candidates will be suitably trained and continue their employment dependant on the business needs at the time
Further in-house and external training and development available
Potential L4 / HNC for the right candidate at the right time
Employer Description:
MAJAS Switchgear Limited are specialists in the custom design of electrical switchgear products and have the skills and knowledge within a fully integrated engineering team to manage projects from initial design and evaluation through to final installation. From our manufacturing facility in Haydock we design, manufacture and distribute low voltage switchgear products for commercial and industrial applications around the world.
Working Hours :40 Hours Per Week
Monday- Thursday
07.00- 16.00
30 min unpaid lunch
Friday
07.00- 13.00
This equates to 8.5 hrs x 4 = 34 + 6 (Friday) = 40 hrs.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative....Read more...
The role will include all aspects of groundworks associated with housebuilding, which will include:
Foundations
Drainage
Road construction
Kerbing Paving and landscaping
Training:Training schedule:
Apprenticeship Standard: Level 2 Groundworker
You will be required to attend Cornwall College Camborne a day a week as part of your apprenticeship training
You will receive on and off-the-job training and support from an assessor and an Apprenticeship advisor
Training Outcome:We have a number of sites in around the Camborne and Helston areas, initially the apprentice will on one of the Camborne sites, but may be required to work on one of the Helston based sites in the future.Employer Description:We are a locally based family owned housebuilder based in West Cornwall. We can trace our roots back to the mid 1960’s. Much of the development activity has been based around the Camborne/Redruth are where we have built many hundreds of new homes. Today our development activity also includes Helston, Porthleven and Connor Downs. As a locally based housebuilder we take great care in the quality of the new developments which we create which has been recognised by the likes of the NHBC and LABC New Home WarrantyWorking Hours :Monday to Friday, 08:00 - 17:00 (30 min lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Maintain and monitor the supply, stock, and use of electrical trade materials, ensuring only quality materials are utilised for any repair work undertaken enhancing the standard level of properties and service The Hyde Group offers customers.
Exercise and promote the highest levels of duty, care, and safety within all working environments to minimise any exposure to risk for all Hyde Group employees, properties, and customersCommunicate effectively to our customers in their homes and demonstrate excellent customer care skills.
Assist and learn, training alongside qualified electricians in the delivery of works such as rewires, remedial works, installation of smoke detectors, test and inspections and day-to-day responsive repairs and maintenance
Learn, understand, and adhere to all safe systems of work, health and safety requirements, policies, and risk management guidelines to always ensure safe working procedures. Always wear personal protective equipment (PPE).
Ensure any tools or machinery are operated following approved safety instructions/regulations. Report any accidents occurring or dangerous incidents and near misses promptly to both health & safety and other relevant managers.
Report any accidents occurring or dangerous incidents promptly to both health & safety and other relevant managers.
Demonstrate appropriate behaviours to ensure that an excellent service delivery is maintained in all aspects of the role.
Demonstrating professional representation of the company through appropriate professional behaviours.
Apply all knowledge, behaviours and skill attributes being achieved during the apprenticeship to your role at work.
Adhere to all Hyde Group policies and procedures.
Combine the experience and skills gained in undertaking site work with academic and technical achievements at college to complete the qualification standard.
Adhere with all apprenticeship provider requirements by attending all training, assessment, and study day releases.
Develop skills in creating comprehensive documents and projects to demonstrate strong administrative skills.
As part of your personal and professional development work with your line manager, mentor, and provider coach to map your progress during the apprenticeship and next career steps.
Ensure you maintain clear communication with your support network and other tradespeople. Attending regular 121 meetings with your line manager, coach, mentor, and college tutors to ensure attendance and on programme schedules are maintained.
Over the duration of the apprenticeship, adopt an enthusiastic attitude towards learning and developing new trade skills, demonstrating an ability to carry out electrical installations, industry standards and the fundamental principles of electricity, including circuits, voltage, current, resistance and power, boiler wiring and all aspects of electrical responsive works by the end of the apprenticeship.
Apply all knowledge, behaviours and skill attributes achieved during the apprenticeship to your role. Performing fault finding diagnosis, rectification procedures, installation decommissioning, commissioning processes.
Adopt the knowledge, of electrical principles, and competencies required to become a qualified electrical operative associated with a wide range of electrical systems and accredited industry trade organisations, including NICEIC, NAPIT, ELECSA, JIB Institute of Engineering and Technology, Electrical Industry Board for ECS and Building Safety Regulations.
Engage and support promoting your success at Hyde with our personal and professional development activities, and to create opportunities to mould your future.
Apprentices will be required to travel 4 days a week to our customers up to 1-hr 30 mins distance from Rochester.
Training:Apprenticeships include a mandatory 1-day a week away from working for specialist training at The Electrical Academy campus. Gaining additional practical and theoretical skills.
Campus Address: Unit 1, Union Park, Bircholt Road, Maidstone ME15 9XT, UK.Training Outcome:Without being able to guarantee employment at the stage of completion. Hyde endeavour to secure apprentices who have performed well throughout their apprenticeship journey, into improver roles when apprenticeships have been successfully achieved.Employer Description:For almost 60 years, we’ve been here for the good of our customers. We do this by providing affordable homes, maintaining and investing in them, and building genuinely affordable homes too. Making sure people have a safe, affordable, and comfortable home to be proud of is what drives us, and underpins our vision of a great home for everyone. We’re part of the Hyde Group, a collection of organisations committed to providing great homes, services, and supporting the communities we serve. Together, we own or manage around 125,000 homes, making us one of the largest and most diverse housing and community services providers in the country. We provide neighbourhood services to around 350,000 homes across the country.
Hyde Housing is one of the UK’s leading housing providers, managing homes and communities across London, the South East and surrounding areas.
Hyde is committed to providing safe, affordable and high-quality housing, while delivering excellent services to residents.
Supporting our communities with sustainability and career development opportunities, helping employees build valuable skills and long-term careers within the housing and property maintenance sector.Working Hours :8.30am to 5pm Monday to Thursday.
8.30am to 4pm on Friday.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness....Read more...
As an Apprenticeship Sales Consultant, you will learn how to support the full customer sales journey, from first enquiry through to completion, whilst developing professional sales skills through a nationally recognised apprenticeship.
Working closely with experienced Sales Consultants and the wider team, you will gain hands-on experience in customer engagement, relationship-building, property sales processes, and ethical selling practices. This is an ideal opportunity for someone starting their career who is motivated, people-focused, and keen to learn.
Key Responsibilities
Customer engagement & experience
Act as a welcoming first point of contact for customers via phone, email, online enquiries and in person
Support customers through their early enquiry journey, providing accurate and helpful information
Build positive relationships with customers, understanding their needs and motivations
Ensure all customer interactions reflect the company’s values and customer-first approach
Sales support
Assist with managing and updating the sales pipeline and CRM system
Support Sales Consultants with appointments, viewings, follow-ups and customer communications
Learn how to qualify leads and identify customer needs
Support the preparation of sales documentation and reservation paperwork
Marketing & Presentation
Help to maintain high standards in show settings, sales suites or appointment spaces
Support local marketing activity, including events, open days and community engagement
Learn how to present products and services confidently and professionally
Administration & Compliance
Accurately record customer information in line with GDPR and company policies
Support sales administration activities, ensuring documentation is completed correctly
Learn the importance of compliance, ethical sales practices and customer transparency
Learning & Development
Actively participate in all elements of the Sales Consultant Level 4 apprenticeship
Apply learning from training into day-to-day work
Seek feedback and demonstrate continuous improvement in sales and customer skills
Key Performance Measures
Timely follow-up of customer enquiries in line with agreed service standards
Accuracy and completeness of CRM and sales records
Customer satisfaction scores / feedback from interactions supported
Contribution to sales activity (appointments booked, viewings supported, admin accuracy)
Adherence to sales processes, compliance requirements and GDPR standards
Accuracy of sales documentation and record keeping
Maintaining presentation standards within sales environments
Key Stakeholders
Sales Consultants
Area Sales Manager
Marketing Team
Sales Directors
House and Estate Managers
Sales Operations team
Apprenticeship Training Provider
Knowledge & Experience
No prior sales experience required, but would be beneficial
Exposure to customer interaction (e.g. retail, hospitality, volunteering)
Experience working in a professional or team‑based environment
Experience using digital systems (e.g. booking systems, databases, email platforms)
Experience in working towards regular targets/KPI’s would be desirable
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 4 Sales Executive qualification, which will help start your career and give you an insight into the business's processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly / fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship, which is included in your weekly working hours
Training Outcome:While there is no guarantee of a permanent role at the end of the apprenticeship, we hope that successful completion will provide opportunities to apply for suitable vacancies within the Sales and Commercial Team or other areas of the business.
The apprenticeship is designed to provide valuable skills, knowledge, and experience that can support future career development both within McCarthy & Stone, and beyond.Employer Description:McCarthy & Stone is one of the UK’s leading retirement living developers and managers, specialising in housing for older people. Founded in 1977, the company designs, builds, and manages retirement communities across the country, offering a range of apartments and services for people aged 55 and over.
Its developments are designed to support independent living while providing added security, convenience, and opportunities for social interaction. Many communities include features such as communal lounges, landscaped gardens, on-site managers, and optional care and support services. McCarthy & Stone aims to help older adults maintain their independence and enjoy an active lifestyle in a safe and welcoming environment.Working Hours :Tuesday - Saturday, 10.00am - 5.30pm.
20 minute lunch break.Skills: Communication skills,IT skills,Organisation skills,Analytical skills,Team working,Initiative,Time management,Problem solving,Commercial awareness....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side. Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainer
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As an Apprentice Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checks
The Apprenticeship in Dental Nursing (level 3) Qualification will include:
On the job training
Online learning
Face-to-Face training sessions
Completion of a record of experience
Written and Practical exams
Am I the right person?
Dedicated to starting a career in Dental Nursing
Able to commit to a 12month+ training programme
Comfortable working in a clinical environment
Excellent interpersonal skills to be able to communicate effectively with your practice colleagues and a variety of patients
Excellent organisation skills to keep appointments to time
Compassionate
Excellent written communication skills
IT skills
Team playerWorking Hours :Monday to Friday. Hours to be determined.Skills: Communication skills,Customer care skills,Initiative,Patience....Read more...
