You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team.
You will be expected to drive to external customer sites and support with a wide range of IT support issues.
You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary.
You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies.
Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Research questions using available information resources
Advise user on appropriate action
Follow standard help desk procedures
Log all help desk interactions
Administer help desk software
Redirect problems to correct resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
Inform management of recurring problems
Stay current with system information, changes and update
Provide onsite support and be able to communicate verbally with customers
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1-day per month
Training on-site at employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday - Friday, shifts (flexible).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus....Read more...
Work alongside qualified engineers in customers’ homes to carry out repairs, maintenance and installations
Respond to gas-related issues, helping to make homes safe and identifying faults
Learn how to diagnose problems and take the right action to resolve them
Communicate clearly with customers, keeping them informed and reassured
Support customers in vulnerable situations with care, patience and respect
Complete practical training at the York Training Centre alongside on-the-job learning
Follow safety procedures and company standards at all times
Develop technical knowledge, confidence, and decision-making skills over time
Training:
Gas Network Craftsperson Level 3
Week 1 induction at Thorpe Park, Leeds, including HR induction, health and safety certification, equipment fitting and course enrolment
Introduction to your manager and collection of PPEWeeks 2–5 working on patch, gaining on-the-job experience alongside experienced engineers
Additional training in health and safety, mental health, safeguarding and EDI
From week 6 onwards, full-time training at our York Training Centre
Blended learning including classroom theory, practical training and supported on-the-job experience
Ongoing portfolio building to support successful completion of the apprenticeship
Training Outcome:All progression is subject to role availability and future applications, but your career could take you into:
Progress into a qualified role within our Service Beyond the Meter team
Develop into a fully competent Gas Operative working independently in customers’ homes
Opportunity to take on more complex work and specialist skills
Progression into roles such as Lead Operative or Team Leader
Further development opportunities across the wider network
Employer Description:We deliver gas to 2.9 million homes and businesses across the North East, Northern Cumbria, and much of Yorkshire, through a network of over 37,000km of underground pipes. Serving both major cities and rural communities, we are committed to safety, reliability, and innovation. Our values – Trailblazing, Empowered, Heartfelt, Community Focused, Intellectually Curious, and Happy, shape everything we do. We are proud to champion equality, diversity, and inclusion, and actively support initiatives alongside our Colleague Communities (LGBTQ/Women’s/Roots&Resonance/Parents&Carers/DisABILITY) to ensure we reflect and uplift the communities we serve.Working Hours :Start Monday to Friday, 8:30am - 5:00pm during initial training. As you progress, you’ll move onto a rotating shift pattern covering 24/7 operations, including evenings, nights and weekends.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Calm under pressure,Good judgement,Empathy....Read more...
To successfully achieve SFIA level 3 Information Communications Technician apprenticeship, to prepare for a chosen career in information technology.
To contribute towards the delivery of effective organisational support by providing specialist advice and conclusions of internal or external customers.
To contribute towards solutions to customer’s technical issues and Service Requests, within agreed timescales.
Maintain efficient and effective capturing of relevant information for service calls, in accordance to documented processes.
Maintain effective capturing of non-standard service calls for escalation and assessment.
To provide effective resolution of service calls to quality standards in accordance with documented processes.
To assist in providing effective and efficient ser-vice support within satellite Service Desk sites.
Minimise escalation of service calls to 2nd and 3rd line technical resolver groups.
To identify improvement opportunities through knowledge transfer to and from other technical resolvers.
Training:Training will be delivered on-line by Sunderland College; sessions will be on a weekly basis.Training Outcome:Customer Support Technician / Officer.Employer Description:Sunderland is a fantastic, forward-looking, ambitious city undergoing significant transformation and economic regeneration. From the seafront and the city centre, to building locations of national strategic significance, we are creating the very best conditions for our 280,000 residents who live here and those who come to the city to work.
We provide a huge variety of services across the city, currently employing approximately 2,500 people in many roles ranging from gardeners to building maintenance technicians, ICT experts to social workers and many more. At all levels we work together to achieve real change across the city.
Sunderland is one of the few cities in the UK to be situated on the coast, whilst benefitting from easy access to the countryside, a short drive from two international airports, direct rail access to London and less than a twenty-minute drive from Durham and Newcastle.
We have a growing cultural scene. Sunderland Empire theatre attracts high-profile West End productions, and the Fire Station is Sunderland’s premier live music and performance venue. The National Glass Centre, Sunderland Museum and Winter Gardens and Northern Gallery of Contemporary Art are all close to the city centre.
Sunderland is a great place to work. Wherever you’re coming from, you’ll discover a place – and people – that will make you feel at home.
Working Hours :Monday to Friday, 9.00am - 5.00pm (flexible working pattern).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Ability to work independently....Read more...
As part of the Carpentry and Joinery Programme, you will be required to develop Knowledge, Skills and Behaviours in the below areas within your organisation:
Key health, safety and welfare issues
Plan and carry out their work to commercial standards of quality and speed.
Move, handle and store resources, such as materials and timber components, complying with relevant legislation & guidance.
Interpret and follow verbal and written work instructions from trade supervisors and site managers
Select the required materials to carry out the work, such as correct timber, tools and fixings.
Access, interpret and use drawings and specifications to carry out their work.
Installing First Fixing Components in the Workplace
Installing Second Fixing Components in the Workplace Erecting Structural Carcasses
Maintaining Non-structural Carpentry Work in the Workplace
Setting Up and Using Transportable Cutting and Shaping Machines in the Workplace
Installing Fire Resisting Timber Door Assemblies and Door-sets in the Workplace.
Training:The course will typically be completed over a 24-month period, which will include weekly knowledge delivery through face-to-face sessions at our Stevenage construction campus.
The learners will also be observed in the workplace to identify the standards of competence are being met. There will also be recorded professional discussions covering competence towards the standard.
The tutor will complete a progress review in the first 6 weeks and every 10-12 weeks thereafter, which will require the Employer’s presence. All work will be stored on an electronic portfolio ready to be submitted to the external Assessment Organisation.
At the end of the 24th month, the learner will have a final assessment with an external Assessment Organisation (AO). Revision and mock activities will be completed with the learner prior to the final assessment.Training Outcome:Successful completion of the apprenticeship can lead to a full-time role within the business, with opportunities to progress into more senior or specialised positions. With experience, individuals may advance into supervisory, management, or advanced technical roles, or continue further training and qualifications to support long-term career growth.Employer Description:DGK Construction delivers a comprehensive range of construction services across residential and mixed-use sectors, tailored to meet the demands of housing associations, local authorities, developers, and private clients.Working Hours :Monday to Friday, with working hours varying depending on project requirements (early starts and finishes may be required on-site).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
We are looking for an enthusiastic Apprentice to join our team specialising in Human Resources for our HR Operations Team in Darlington. During your placement with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
In this role, you will make an impact in the following ways:
Provide support to employees in assembly, technical, engineering, and specialist support roles
Work across multiple Terms and Conditions of employment in Darlington, Leeds, and Cumbernauld
Assist in employee relations activities across all sites
Execute projects aimed at process improvement
Deliver comprehensive administrative support to the HR function
Collaborate effectively within a diverse and dynamic team environment
To be successful in this role you will need the following:
2 GCSE’s 5/B in math’s & English. 3 other GCSE’s subjects at 9-5/A*-C are essential
3 A Levels A-C is desirable but not essential (Psychology, business or law is desirable but not essential)
Must have been a UK resident/citizen for 3 years or above
Ability to be proactive and seek solutions to problems while manage time effectively prioritize tasks
Proficient in the use of Microsoft Excel, PowerPoint and Word to a good standard
A self-starter who is motivated to use your own initiative and has Good attention to detail
Why Cummins:
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment
Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry
Training Outcome:
Possibility of potential permanent employment through open vacancies
Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :During the apprenticeship you will work 5 days per week, inclusive of 1 day per week for study with New Durham College. The working hours are Flexible across Monday to Friday with in core office hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Job Duties include:
Inputting and updating Excel spreadsheets for client data consisting of:
Analysing invoices
Analysing receipts
Preparing client letters
Scanning and photocopying documents for client electronic files
Complete client VAT returns
Complete sole trader accounts
Complete personal tax returns
Complete all tasks within the given time period
To maintain effective working relationships and communicate clearly with other members of staff
Training:Advanced Diploma - AAT Level 3 Advanced builds on the knowledge gained in the Foundation level. If you work in accounts or have studied accountancy before, you may be able to start at this level.
You’ll learn complex accounting techniques, and master a number of accounting disciplines including financial processes, advanced bookkeeping, final accounts and ethical practices for accountants. This level will encourage you to master more complex accounting principles in both Bookkeeping and Management Accounting.
You’ll develop the technical skills to start, or progress, your career in accountancy and this will allow you to continue with your studies onto Level 4. To pass this level you’ll need to study five units (also known as subjects), which are all mandatory. Four of the units are examined individually and there is also a synoptic assessment that you’ll take towards the end of the level, which incorporates the final two units as well as drawing on all of the other units you’ve studied at this level. The area you will cover include:
Advanced Bookkeeping
Final Accounts Preparation
Management Accounting: Costing
Indirect Tax
Advanced Synoptic Assessment
The Apprenticeship standard details the essential Knowledge, Skills and Behaviours that somebody would need to demonstrate to be a successful Assistant Accountant, this includes, Business Awareness, Ethics, Communication, Embracing Change and Problem Solving
Apprentices will need to show they are competent in all the areas detailed in the standard when they take End Point Assessment
The Knowledge areas of the standard will typically be covered through completion of the AAT qualification. Skills and Behaviours are developed through workshops, e-learning, workplace training and practical experience provided ‘on-the-job’
Training Outcome:We are a training office for ACCA so future progression to fully qualified.Employer Description:We are a 4 partner firm of Chartered Certified Accountants who have been established
for over 30 years.Working Hours :Days and times to be confirmed - 35 hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills....Read more...
Provide first-line technical support to internal users via phone, email, and in person
Assist in diagnosing and resolving hardware, software, and network issues
Set up, configure, and maintain IT equipment such as laptops, desktops, printers, and mobile devices
Support users with basic IT tasks such as password resets, software installations, and user account management
Document technical issues and resolutions accurately using our ticketing system
Help maintain inventory records for IT equipment and software licenses
Follow company IT policies, data protection, and cybersecurity best practices
Support the IT team with ongoing projects and system upgrades
Adhering to the systems and processes as stipulated by the Company
Responding to customers’ requests and enquiries through Company approved communication and collaboration systems
Working on Service & Project Ticket resolution activities to service level agreements while providing exemplary levels of customer service
Reviewing appropriate operational procedures, documentation, and management guides with a view on business improvement and operational efficiency
Tracking latest IT security innovations and keep abreast of latest cyber security technologies
May participate in the implementation of approved technical solutions
To keep abreast of technical developments of operational & technical importance to the business and customers
Provide technical support and assistance to end-users regarding Microsoft 365 and Azure
Provide technical support and assistance to end-users regarding Windows Server, Windows 10/11 Client and Mac OSes, hardware, and network-related issues
Troubleshoot and resolve technical problems in a timely manner
Install, configure, and maintain computer systems and software
Respond to help desk tickets and provide remote support to users
Training:Information Communications Technician Level 3.
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.Training Outcome:The role offers long term security and the opportunity to progress into a permanent position.Employer Description:Microsoft has recognised us as one of its partner advisors and we often share our views on product development during round-tables with them. With 20+ years under our belt, we usually know what we’re talking about!
Based in South of Manchester, our team works remotely – connected, of course, by the latest tech! As a mix of commercially-minded techies, we help advise on the best approach to suit your individual business needs.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Team working,Patience....Read more...
Support pupils in lessons who have an Education Health Care Plan
Work 1:1 and with small groups of pupils under the direction of a teacher
Work collaboratively with teaching staff and other colleagues in managing behaviour and encouraging pupils to make the right choices within the framework of the Behaviour Policy
To focus on literacy and numeracy support and progress across the curriculum, building resilience and perseverance skills in pupils
Motivate pupils to engage in learning tasks and model problem-solving skills in attempting difficult tasks and overcoming barriers to learning
Contribute to the whole school ethos of restorative practices and solution-focused work to support children and young people in making the right decisions and developing improved personal strategies for managing and modifying their own behaviour
Provide pastoral support for students, including liaison with parents/carers in conjunction with the class teacher or form tutor
Contribute to the creation of stimulating and safe learning environments for all students as well as contributing to the overall professional appearance of the school building through displays and attention to student behaviour related to damage / graffiti
Record management information in relation to behaviour and achievement on agreed systems
Attend daily briefing and debriefing meetings as well as other staff meetings and team training as directed by the Head Teacher
Develop a stimulating and exciting learning environment for students with opportunities for broadening experiences and learning new skills
Undertake supervisory duties during unstructured time in line with the team ethos of the school and any other reasonable duties as directed by the Head Teacher
Adhere to Team Teach procedures to ensure the health and safety of all pupils and staff
To engage with professional development and undertake tasks and responsibilities associated with the training completed
To abide by the school's policies, including those relating to safeguarding, health and safety and equal opportunities
To undertake other reasonable duties which are consistent with both the needs of the school and commensurate with the role of the post holder
Training Outcome:
To be discussed with the employer upon completion of apprenticeship
Employer Description:Endeavour is a secondary SEMH school in Bexleyheath. Pupils are 11-16 years and all have an EHCP and SEN. The candidates would work within the Maths and/or Science department, assisting learning. Experience and/or willingness to work with pupils to aid regulation and promote personal development is needed.Working Hours :Monday - Friday, 8.45am - 4.00pm - Term Time Only.Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Day to day, you will support the team who are a key point of contact for customers, stakeholders and operational teams across both clean and wastewater activities and will play an important role in ensuring they receive a professional, efficient and positive experience while supporting operational delivery and regulatory compliance.
Some of your key responsibilities will include:
Handling customer enquiries and complaints that come in via telephone and email
Managing customer communications and providing updates associated with planned works, service interruptions, and operational activities
Maintaining accurate records of customer interactions, land entry activities, permissions, and case updates
Supporting with the preparation and issuing of customer correspondence, notifications, and access documentation
Ensuring all your work is compliant with relevant legislation, company procedures, data protection requirements, and customer service standards
Training:As an apprentice with United Infrastructure, you’ll be given a real job from day one where you will gain hands-on industry experience, and the knowledge required to achieve a nationally recognised qualification.
You’ll get a generous holiday allowance, Christmas shutdown, and a tailored benefits portal that allows you to choose the right benefits for you.
In order to fully develop in your role, you will be enrolled onto the Level 3 Customer Service Specialist apprenticeship qualification with one of our training partners. This learning pathway is delivered entirely remotely, and you will access online self-accessed or virtually delivered classroom sessions, and one-to-one support from your tutor or coach.
They will also meet regularly with you and your line manager to ensure you are progressing through your programme.Training Outcome:
You will be fully supported to continue your professional development upon completion of this programme
Employer Description:United Infrastructure is a dynamic and rapidly expanding business, focused on delivering critical infrastructure projects, across the utility and social infrastructure sectors.
Our team of highly skilled and hardworking specialists deliver innovative solutions to the complex challenges our clients face.
Our company is split into two business areas:
Utility Infrastructure – Our team of Utility Infrastructure specialists design, build and maintain critical water, energy (gas), power and telecoms infrastructure, for the UK’s largest network owners and operators.
Social Infrastructure - Our team of Social Infrastructure specialists revitalise homes and communities by carrying out a wide range of work, from retrofit to refurbishment, and maintenance.
Working Hours :Monday- Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Supporting the care, learning and development of children in line with the Early Years Foundation Stage (EYFS).
Working alongside experienced practitioners to plan and deliver engaging activities that promote children's development.
Building positive relationships with children, parents and colleagues to create a welcoming and nurturing environment.
Carrying out observations and contributing to children's learning journeys and next steps.
Assisting with the preparation, cleanliness and organisation of nursery environments and resources.
Supervising children's meals, routines and personal care while promoting independence and wellbeing.
Participating in team meetings, training sessions, nursery events and parents' evenings.
Working towards becoming a key person for a small group of children when appropriate.
Adhering to Mama Bear's policies and procedures, including safeguarding, health and safety, equality and confidentiality.
Training:The apprentice will study the Early Years Educator Level 3 course within a 40-hour week. This involves 6-hours a week of devoted in-house study time to complete the qualification. The rest of the time will be spent working as an Early Years Educator, gaining the experience of working in a dedicated nursery and using this to support the knowledge and understanding gained within the course. Training Outcome:The successful candidate will complete the Level 3 Early Years Educator Apprenticeship Standard through Coastland College.
Training will include:
Dedicated off-the-job training during working hours.
Regular support and reviews with an assessor from Coastland College.
Development of knowledge, skills and behaviours required to work as an Early Years Educator.
Paediatric First Aid training.
Preparation for the End Point Assessment.
Upon successful completion, apprentices will achieve the Level 3 Early Years Educator qualification.Employer Description:Mama Bear's Day Nursery is an award-winning family-run childcare provider with nurseries across the South West of England. Established in 2002, we are passionate about providing outstanding care and education for children from birth to five years.
We pride ourselves on creating nurturing, stimulating environments where children can flourish and where our staff feel valued, supported and encouraged to develop their careers. We are committed to safeguarding and promoting the welfare of children and expect all staff to share this commitment.
Our new venture at Coastland College offers an exciting opportunity to be part of a growing team with a fantastic reputation from the start of this new chapter.Working Hours :Monday to Friday shift set e.g. 07:00 – 16:00 / 09:00 – 18:00.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience....Read more...
Customer Service Support
Provide excellent customer service through telephone, email, and face-to-face communication.
Respond to customer enquiries professionally and efficiently.
Support BC customer service operations and maintain positive customer relationships.
Escalate customer issues or urgent matters to the Customer Services Manager when required.
Assist in maintaining high customer satisfaction standards.
Bookings & Scheduling
Assist with customer bookings, amendments, and cancellations.
Support scheduling activities to ensure services are organised efficiently.
Maintain accurate booking and scheduling records using company systems.
Communicate booking confirmations and updates to customers and operational teams.
Ensure all customer information is recorded accurately and confidentially.
Complaints & Duty of Care Support
Assist with handling customer complaints in a professional and empathetic manner.
Record and monitor complaints, ensuring accurate documentation is maintained.
Support duty of care processes by assisting customers during service disruptions or operational issues.
Help coordinate customer updates and alternative arrangements where required.
Escalate complex complaints or welfare concerns appropriately.
Administrative Duties
Manage incoming emails and ensure timely responses or escalation where necessary.
Maintain accurate filing systems and customer records.Prepare reports, spreadsheets, and customer documentation as required.
Support the wider customer service team with day-to-day administration tasks.
Assist with data entry and updating internal systems.
Training:
Your training will be delivered within the workplace and supported by your employer.
You will receive monthly contact from your tutor, which can be either face-to-face or online.
Training Outcome:There may be the potential of a full-time position when the apprenticeship comes to an end.Employer Description:Company HistoryThe company was established in May 2007 by Samantha and Wayne Turton, who identified significant gaps in the waste management industry.
Large waste companies weren't offering fair rebates for recyclable materials, and businesses weren't getting the onsite support and expertise they needed to improve their waste management strategies.
Starting as a brokerage with just Samantha, the business has grown substantially over the years. Today, we operate from a 3-acre facility in Derby, employ over 25 staff, and run a fleet of more than 15 specialist vehicles.
Significant investment has gone into site infrastructure and modern processing machinery to deliver the best possible service.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Team working,Work well under pressure....Read more...
Answering calls professionally and calmly, taking relevant information on board to ensure our tenants and shareholders are happy with the smooth running of our services.
Contacting support providers and assisting with the day-to-day tenancy-related issues that arise, whether it be nominations, voids, anti-social behaviour etc.
Assisting the Housing Officer in her role with these day-to-day responsibilities.
Delivery of excellent customer service.
Managing the tenancy inbox.
Reporting on any ‘good news’ stories which can be used for social media posts.
Entries of all tenancy aspects onto SASSHA, our property management software, including ASB, Complaints, tenants' requests, updating risk assessment information etc.
Chasing care providers for paperwork required for tenancy set-up.
General & Intensive Housing Management Responsibilities.
Ensuring tenants and care providers have removed all belongings from void properties/rooms.
Ensure all tenants are protected using safeguards and IKE’s Procedures.
Assist with the property visits, reporting any repairs required to the repairs team.
Working collaboratively with internal and external partners to achieve agreed objectives.
Training Outcome:The apprenticeship will enable the apprentice to gain a qualification that will progress them to being an experienced Housing Officer, whereby they will be able to manage a portfolio of properties and tenancies independently. Handle tenancy issues, estate inspections, anti-social behaviour cases, and resident engagement.Employer Description:IKE Supported Housing Ltd is a social landlord that was established in March 2003 as a Not for Profit Housing Association; an organisation Ltd by Guarantee (4713032). The company became a Private Registered Provider, registered with The Homes and Communities Agency in October 2015 (4822) and is a member of the Housing Ombudsman Scheme.
The company’s primary aim is to deliver supported accommodation for Adults with an adults with Autism, Learning and Physical Disabilities, sensory impairment, and mental health needs. People who are often socially excluded because of their conditions.
At IKE we aim to be a housing provider that understands the specific circumstances of people living in supported housing and that strives to provide services that are relevant to their individual needs. We see our role as providing The Tenant with all the support necessary to maintain their tenancy in order to help them lead a more independent life. IKE is a specialist supported housing company and does not manage general needs or other forms of social housing.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Reliable & Punctual,Willingness to Learn....Read more...
To learn and understand legislation relating to Council Tax and Non-Domestic recovery and enforcement
To progress Council Tax and Non-Domestic Rate debt recovery by making a decision on the appropriate course of action in relation to the debt taking into account the individual circumstances of the customer
To progress Housing Benefit Overpayments and Sundry Income debt recovery by making a decision on the appropriate course of action in relation to the debt, taking into account the individual circumstances of the customer
Deal with all recovery correspondence from the reminder stage onwards
Deal with debt recovery enquiries on the telephone as required
Make outbound telephone calls to customers to obtain payment where bills/invoices have not been paid on time
Process and monitor arrangements, attachments to benefits and attachments to earnings, taking the appropriate action where necessary
Review reports to ensure unpaid debts are progressed through the recovery process
Review customers' income and expenditure to agree on affordable repayment plans
To take the necessary action to trace debtors who have left with no forwarding address and update accounts as appropriate. Where necessary, arrange for any write-off action to be processed
To carry out the appropriate checks with regard to cases that will be sent to Enforcement or Collection Agents
To deal with cases returned from Enforcement or Collection agents
Liaise with other sections of the council, enforcement/collection agents and other outside bodies as required
Take the appropriate action to prepare court cases for Housing Benefit Overpayment and Sundry Income debts
Have a working knowledge of the computer systems and be aware of the impact the inputting of information has on customer accounts
Adapt to new methods, techniques and procedures as they are introduced
Any other appropriate duties as and when required
Training:Monthly online workshops hosted by the training provider.Training Outcome:Although not guaranteed, there may be a permanent role on successful completion of the apprenticeship and performance in the role.Employer Description:Here at Solihull Council we want to ensure that all our citizens have an equal chance to share in Solihull’s success. We do this by putting our customers at the heart of everything we do. We recognise that our employees are the key factor in achieving our vision. As such, we are always on the lookout for talented individuals, who want to make a real positive difference to people’s lives and can help us to continue building on our success.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
The successful candidate will work closely with the Managing Director and wider team to help promote the business, generate new opportunities and support our continued growth.
Key Areas of Responsibility
Marketing & Content Creation
Managing and creating content for company social media channels
Supporting the management of Grant Davenport's LinkedIn profile
Creating video, photographic and written content
Writing blogs, project case studies and customer success stories
Assisting with PR opportunities and award submissions
Website & Digital Marketing
Updating website content
Supporting SEO activities
Managing and updating Google Business Profile
Monitoring online reviews and reputation
Business Development Support
Researching potential clients and markets
Building and maintaining prospect databases
Supporting lead generation activities
Managing and updating Monday.com CRM records
Assisting with email marketing campaigns
Tracking marketing and business development activity
Brand & Company Development
Maintaining company profiles and portfolio documents
Producing presentations and marketing materials
Supporting networking events and business development activities alongside the Managing Director
Training:Your Training Plan
The classroom training for the Multi-Channel Marketer comprises of 6 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer.
The modules taught are:
Marketing within the Business
Channels and Strategy
Campaign Planning
Campaign Delivery and Performance
Customers and Compliance
Supporting Operations
Each module is delivered over a four‑week period, with one three‑hour remote classroom session taking place each week.Training Outcome:A fulltime opportunity may be offered after the successful completion of the apprenticeship.Employer Description:SFE Services Ltd is a commercial air conditioning and ventilation company based in High Wycombe, delivering installation, maintenance and repair services across London, the South East and the Midlands. We are a growing business looking to invest in the next generation of marketing and business development talent.Working Hours :8am to 4pm Monday to Friday
4 x days in the office on the job & 1 x day in the office / home (to be discussed) learning day for lessons, coursework prep, extra training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Written English Skills,Professional Attitude,Enthusiastic,Photography Skills,Videography skills,Canva/Design Software,Content Creation,LinkedIn,Professional networking....Read more...
As part of your role you will be involved in the planning and delivery of educational and/or recreational activities to children and young people.
This will include:
Improving the wellbeing of young people by promoting healthy nutrition and participation in active lifestyle and enrichment activities
Building and maintaining genuine professional relationships with children and young people attending the provision
Building and maintaining effective relationships with staff, volunteers, parents and other stakeholders that are conducive to effective performance in your role
Provide a welcoming, safe and informal learning environment for young people
Supporting indoor and outdoor activities for different age groups from 5 -17 years. This can range from writing and storytelling, to cycling, boating, sport, camping and social action projects
Training:
As a Youth Support Worker you will work primarily in the evenings with the occasional weekend at one of our two youth centres located in the Grange Park Estate and Bloomfield Ward Blackpool
You will also attend Bolton College (BL3 5BG) one day (6 hours) per week
Training Outcome:
The successful candidate may have the opportunmity to progress to a higher level apprenticeship or full time employment with the organisation
Employer Description:The Boathouse Youth currently works with children and young people aged 5 to 17, from socio-economically deprived communities across Blackpool, to help tackle the challenges they’re experiencing. Youth participation is at our heart.
Our Youth Services Team are at the very heart of what we do; they are on the front line! As a member of this team, you will be working directly with our young people, delivering a variety of sessions and activities that support the charity in meeting its core objectives
Our team of highly skilled professionals interact with young people on a daily-basis to deliver well thought out programmes in an engaging way. We aim to facilitate a safe space to improve mental well-being, promote positive behaviours, support educational growth and encourage a healthy lifestyle.
This helps young people become the best versions of themselves through increasing their aspirations and improving their relationships.
Our ultimate aim is to break the cycle of deprivation and enable our young people to lead their best livesWorking Hours :As a Youth Support Worker you will work primarily in the evenings Monday - Friday, 3.00pm - 9.00pm with the occasional weekend.
at one of our two youth centres located in the Grange Park Estate and Bloomfield Ward.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Creative,Non judgemental,Patience,positive....Read more...
File creation and client care correspondence
Making and receiving telephone calls and dealing with telephone enquiries
Attending meetings and taking notes
Providing regular updates to clients as to the current situation of their case
Drafting documents such as letters, contracts, transfer deeds and leases under supervision
Carrying out legal research
Preparing completion statements, accounts forms, invoices and understanding client ledgers
Assisting with administrative duties such as photocopying, scanning, filing tasks and letter writing
Processing and recording payments
Undertaking preparation of court proceedings and utilising workflows on the case management system, under supervision
Attending and participating in departmental meetings
Training:
One day each week is dedicated to study time, which will be spent in the office, allowing for easy access to support if needed
The academic element of the training will be delivered by an authorised training provider, who will monitor progress throughout the scheme
Training Outcome:
Upon successfully completing the paralegal apprenticeship programme, apprentices will become qualified as CILEx Level 3 paralegals, equipped with the practical skills and knowledge to take on paralegal roles within our business
Some may wish to continue their professional development through further study and consider applying for the Chartered Legal Executive Scheme and qualifying as a chartered legal executive or ultimately a solicitor
Employer Description:With a full-service offering and a diverse client base ranging from loyal, local communities to national and overseas businesses, Wilkin Chapman Rollits continues to grow, while our emphasis remains firmly on quality, innovation and client focused service.
We know that happy, motivated employees are good for business, and a strong, forward-looking culture benefits everyone. Providing the tools and support to enable our people provides the foundation for success.
With our combined roots stretching back over 300 years, we are the largest law firm in Lincolnshire and Yorkshire, with six regional locations and a place in the Lawyer UK 200. With well-established, niche expertise in specialist sectors, many of our solicitors and departments are ranked highly in the Legal 500 and Chambers UK legal directories.
We invest in your career, offering a great benefits package and a supportive, sociable working environment. You'll be joining a community of like-minded professionals who value collaboration, innovation, and excellence. We’re ready to welcome your contribution.Working Hours :Monday- Friday, 9.00am- 5.00pm and 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Key Responsibilities
Photography & Videography
Assist with filming and photography for events, marketing campaigns, and social media
Support studio shoots including lighting, backdrops, and equipment setup
Capture behind-the-scenes content and promotional materialHelp edit video and photo content using industry-standard software
Organise and manage digital media files and content librariesSupport live event filming and production when required.
Marketing & Digital Content
Create engaging content for social media platforms including Instagram, TikTok, Facebook, LinkedIn, and YouTube
Assist with planning and scheduling digital marketing campaigns
Help create short-form video content and promotional reels
Support website and online content updates
Assist with branding and visual storytelling across all platforms
Monitor engagement and content performance
Studio & Creative Support
Help maintain studio equipment and workspace organisation
Prepare equipment for shoots and events
Support creative brainstorming and campaign development
Work collaboratively with the wider marketing and production teams
Assist with administrative and operational tasks where needed
Skills & Qualities Required
Passion for photography, videography, and creative media
Interest in social media and digital marketing
Interest in website design & IT development
Creative mindset with attention to detail
Good communication and teamwork skills
Willingness to learn editing software and production techniques
Organised and reliable approach to work
Basic knowledge of cameras & lighting
Knowledge of Adobe Creative Cloud, specifically in Photoshop &
Premiere Pro
Full driving licence essential
What We Offer
Hands-on experience in photography, film production, and digital marketing
Opportunity to work on live events and creative projects
Access to professional equipment and studio environmentsupport towards completing a Multi-Channel Marketer Level 3 qualification
Friendly and creative working environment
Career development opportunities within the business
Training:Remote 1-2-1 sessions.Training Outcome:Possible full time postion after the apprenticeship.Employer Description:Red Baboon Studios is looking for a creative and enthusiastic Multi-Channel Marketer Level 3 Apprentice to join our growing studio team. This exciting role combines photography, videography, studio production, social media, and digital marketing within a dynamic events and creative business.
This is a fantastic opportunity for someone passionate about visual content creation who wants to gain real-world experience while working towards a recognised Level 3 qualification.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Communication skills,Organisation skills,Problem solving skills,Team working,Creative....Read more...
We are looking for a motivated and enthusiastic Business Administrator Apprentice to join our team, reporting to the Team Leader. This is an exciting opportunity to gain hands-on experience while working towards a Level 3 Business Administrator qualification in a fast-paced and supportive environment.
In this role, you will play a key part in supporting day-to-day operations, assisting colleagues across the team, and delivering high-quality administrative support. You will be responsible for managing a variety of tasks set by your line manager, ensuring all activities are completed efficiently and accurately. A strong focus on communication is essential, as you will regularly liaise with customers, suppliers, and clients via email and telephone in a professional and friendly manner.
You will work closely with the rental finders' team to help ensure deposits, tenancy arrangements, and agreements are processed correctly, and all documentation is accurately maintained. Additionally, you will provide support to the claims team during busy periods, contributing to the smooth running of the wider business.
Throughout your apprenticeship, you will be encouraged to develop your skills by attending training sessions, engaging in coaching, and sharing best practices with colleagues. You will be expected to embrace and embed our DELIGHT culture, consistently striving to exceed expectations for customers, colleagues, clients and partners.
This role is ideal for someone who is organised, resilient, and empathetic, with a proactive attitude and a passion for delivering excellent customer service. You should enjoy working in a dynamic, fast-paced environment and take pride in being a reliable and supportive team member.Training:
Business Administrator Level 3
One day a week at Kidderminster College
Training Outcome:
Rental property finder
Claim handler
Employer Description:We’re specialists in the claim management of alternative accommodation (AA) solutions. We’re mainly instructed by insurance companies and/or loss adjusters (our clients) for both household and commercial policy holders (our customers). However, we also work with other client organisations such as house builders, universities, housing associations, councils, airports, transport organisations and utility companies.
Vision: To restore certainty in uncertain moments
Mission: To be recognised as the most efficient, technology-first and customer-centric relocation agency in the UK
We operate in the whole of the UK.Working Hours :Full-time, 40 hours per week. Worked Monday to Friday (with one day release spent with the provider), between the hours of 8.30am - 4.30pm, with a 30-minute paid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Time Management....Read more...
Duties will include:
Speak to candidates over the phone to check suitabilityMatch people to suitable job roles
Call and speak to new companies to tell them about our services (business development)
Help bring in new clients and job opportunities
Advertise jobs on job boards and social media
Arrange interviews and manage schedules
Keep candidate and client information updated
Support the recruitment process from start to finish
Build good relationships with candidates and employers
Work as part of a team and help achieve targets
Training:Teaching and developing the skills, knowledge, and behaviours required to become a competent Recruiter will take place entirely in the workplace, with no need for day release. One-to-one tutoring sessions will be provided by a dedicated tutor, who will design a bespoke curriculum plan tailored to your strengths and areas for development.Training Outcome:This apprenticeship offers a strong starting point for a long-term career in recruitment. With experience and training, the apprentice can progress into a Recruitment Consultant role, then move into Senior Consultant position.
There are also opportunities to develop into Business Development or Account Management roles, with the potential to earn higher income based on performance, success, and progression within the company.Employer Description:Millison Chase Limited was formed due to the need for recruitment services in the transport & logistics sectors. The core services provided by Millison Chase Limited are meticulously grouped into two primary categories: Temporary Staffing and Permanent Placement. Through Temporary Staffing, the company offers flexible workforce solutions, enabling businesses to adapt swiftly to changing demands and maintain operational continuity. This service is particularly beneficial for organizations seeking to manage seasonal fluctuations or short-term projects without the long-term commitment of permanent hires. In addition to temporary staffing solutions, Millison Chase Limited excels in Permanent Placement services, where the focus is on identifying and securing top-tier candidates for long-term roles. This service is designed to support businesses in building a robust and skilled workforce, ensuring that they have the right personnel to drive growth and success. By leveraging an extensive network and industry expertise, Millison Chase Limited is committed to delivering tailored recruitment solutions that align with the strategic objectives of its clients. Millison Chase are located in Birmingham & Redditch but are able to recruit nationally. Millison Chase Limited is partnered with key businesses that allow us to provide services above and beyond that of normal recruitment business.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,Initiative,IT skills,Organisation skills,Problem solving skills,Sales Skills,Team working....Read more...
Cloud Telephony Support
Create, amend, and maintain cloud-based telephone system configurations
Process customer requests such as:
Name changes
Call routing updates
User and extension management
Perform basic system changes on live environments, following agreed processes
Assist users with:
Password resets
Login issues
General system access problems
User Support & Training:
Provide first-line support to end users via phone, email, and ticketing system
Deliver basic to moderate user guidance, such as:
Explaining how existing features work
Helping users understand the system functionality already in place
Ensure issues are clearly logged, tracked, and updated within the internal CRM
Network & Connectivity Support
Support customer network connections by:
Running basic diagnostics via online provider portals
Identifying common connectivity faults
Booking engineer visits where required
Carry out basic network maintenance tasks, including:
Changing Wi-Fi usernames and passwords
Configuring new routers prior to dispatch
Preparing equipment for installation or replacement
Communication & Liaison
Speak directly with customers in a professional and confident manner
Liaise with third-party providers for telephony and network services
Communicate updates, issues, and resolutions clearly to:
Customers
Internal team members
Maintain accurate records of all work completed in the CRM
Learning & Development
Gain hands-on experience supporting live customer systems
Learn structured troubleshooting and escalation processes
Shadow senior engineers and gradually assist with more complex technical issues
Develop technical, communication, and problem-solving skills throughout the apprenticeship
Build a strong foundation for progression into a 2nd Line Support role
Training:Delivery to be completed on-site and 6 hours per week off-the-job training either at Barnsley College or your place of work. Student to complete an Advanced Technical Certificate as an Information Communications Technician Level 3 Apprentice. Functional Skills in maths and English, if required. Training Outcome:Possible progression opportunities.Employer Description:Supplier of New and Fully Refurbished IT Hardware, Business Telephone Systems (VoIP & Cloud) and Business Mobile Phone Contracts.Working Hours :Monday to Friday - 8.30am-5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Patience....Read more...
We need an Apprentice Recreation Assistant who will…
Want to learn to be an effective communicator with other team members
Be part of a motivated team fully embracing our company values
Want to learn to deliver high customer service standards
Want to ensure high levels of cleanliness and housekeeping are maintained within the centre
Ensure equipment setups are completed safely and on time
A National Pool Lifeguard qualification will be gained during the course, so you’ll need to be able to swim to a competent level. You’ll also achieve a swimming teacher and fitness qualification.
This position will involve day, evening and weekend work, including public holidays, and requires an enhanced DBS check which we will complete before you start.
Everyone Active is looking for a new Leisure Team Member Apprentice. The role involves fitness instructing, lifeguarding, swim teaching, and leading group activity sessions — a fantastic opportunity to begin your career in the leisure industry.
If invited to an interview, you’ll need to complete a swim test and demonstrate the following:
Jump or dive into deep water
Swim 50 metres in no more than 60 seconds
Swim 100 metres continuously on front and back in deep water, then tread water for 30 seconds
You will work as part of a team to ensure the safe and efficient operation of the leisure centre.
Supervise poolside activities and always ensure customer safety.
Assist in the setup and delivery of fitness classes and group activity sessions.
Provide excellent customer service to all members and visitors.
Maintain cleanliness and operational standards across all facilities and support the reception and administration teams when required.
What can we do for you?
Well, along with a competitive salary and opportunities for development, you’ll also get to enjoy working in an exciting and friendly environment. Furthermore, as an added bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.Training:The apprentice will receive full on-the-job training as well as 20% off the job training. They will also get a full IAG service from SCL.Training Outcome:The apprentice can progress on to the next level once they have completed their apprenticeship.Employer Description:We are a leader in leisure industry specific apprenticeships giving you the skills and qualifications to have a career in leisure. Working Hours :TBC at the interview stage.Skills: Communication skills,Swimming Skills ,Organisation skills,Good Time Keeping ....Read more...
You will begin by learning CAD skills, which are the basis of all the construction designs we do.
You will work alongside experienced technicians and engineers to develop your knowledge of building engineering.
You will translate civil engineers’ and architects’ designs into technical drawings, taking into account elements such as environmental features and utilities, making decisions and recommendations as to how these are dealt with.
You will communicate with clients, suppliers and colleagues as part of this process.
As your skills develop, you will then start to be involved in engineering design, working towards designing independently.
You will be supported all along with on-the-job training and mentoring from our team of experienced, industry-leading professionals at our office in Henley.
Training:You will join as an apprentice engineer and start your degree in September 2026. Through this Level 6 degree apprenticeship, you will gain a BEng in Civil Engineering from the University of West London. Apprentices without level 2 English and maths will need to achieve this level prior to taking the end-point assessment. Attending university 1 day a week for 4 years at no cost to you. You’ll be working in the office in Henley for the other 4 days of the week and earning a salary.
NOTE: Candidates must currently live within a practical daily travelling distance of the office in Henley to be considered for the position.
We will be moving to an office in Maidenhead at the end of 2026. Training Outcome:Once you have successfully completed your degree, you will be appointed as a Graduate Civil or Structural Engineer. From there, you will progress to managing your own projects as a Civil or Structural Engineer, and the next step is to manage your own team of apprentices and graduates as a Senior or Principal Engineer. Employer Description:We are a well established and respected consultancy and are large enough to provide excellent career development and a friendly work environment but small enough to give you the opportunity to work in project teams side-by-side with senior staff.
We work with clients including household names such as Whitbread, Merlin Entertainments (including Legoland), Costa, JD Wetherspoon, Soho House, Taylor Wimpey and Galliard so you'll get a wide variety of experience as you launch your career.Working Hours :Monday to Friday, 9.00am to 5.30pm, with one hour unpaid for lunch. One of these days per week will be spent at university.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Number skills....Read more...
The Care Coordinator is responsible for ensuring the safe, effective, and compliant coordination of domiciliary care services. This includes scheduling care calls, supporting Service Users, managing Care Workers, maintaining records, complying with CQC regulations, and ensuring continuity and quality of care.
The role requires excellent communication, strong organisational skills, and adherence to GDPR, company policies, and contractual obligations (Local Authority & Private).
5 Care Services Ltd operates 24 hours, 7 days per week - flexibility is essential.Care Coordinators participate in the on-call rota.Some weekend or evening work may be required to support service demands.
The Care Coordinator must ensure all new packages are taken on safely. This includes confirming and evidencing that:
Sufficient information has been gathered to determine needs
The service can meet the Service User’s needs safely
There is adequate staff availability with suitable skills and continuity
A Field Care Supervisor (FCS) can complete the Care Assessment within 72 hours
All contractual and operational requirements are met
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The opportunity to gain full-time permanent employment and to progress within the organisation
Employer Description:5 Care Services is a specialist domiciliary care provider covering Walsall, Staffordshire and the surrounding areas. We offer a range of care services to vulnerable adults and children within their own homes to promote and encourage independence.
5 Care Services offers an extensive range of care services to our service users to give them the support that they need whilst maintaining their independence within their own home. We ensure that our care is person centred and that quality is of paramount importance whilst maintaining cost efficiency for all our clients.
5 Care Services will ensure a service level is delivered that meets the needs of their service users and is also of the highest quality that we at 5 Care Services can offer. The quality standard we provide is in line with the the CQC’s (the regulatory body’s) principles. The standard of quality is monitored, reviewed and developed by our team leaders and the senior management team.Working Hours :Monday to Friday 9am- 5pm
Shifts maybe includedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Accounts Payable & Financial Administration:
Support the end-to-end Purchase Order (PO) process, including creation, tracking, and maintenance
Assist with invoice processing, ensuring accuracy and timely approvals
Maintain accurate and up-to-date supplier master data
Support the collection and organisation of data required for tax filings and statutory reporting
Financial Operations & Month-End Support:
Assist in the preparation of reconciliations and financial analysis
Provide support during the month-end close process, including data preparation and validation
Maintain and update financial data within ERP systems and Excel models
Track outstanding actions and support timely resolution across the team
Assist in the preparation of management reporting packs
Credit Control Support:
Maintain and update Customer Master Data, ensuring data integrity
Support periodic reviews of credit limits
Assist in preparing and analysing Aged Debt reports
Issue payment reminders, statements, and follow-ups in a timely manner
Monitor incoming payments and escalate discrepancies or delays
Support resolution of customer queries in coordination with the Credit Controller
Cashflow & Audit Support:
Assist with cashflow monitoring and reporting preparation
Support both internal and external audit processes, including documentation gathering and coordination
Ensure financial records are complete, accurate, and audit-ready
Training:Assistant Accountant Level 3
Training will be delivered through block release at college, alongside pactical, on-the-job learning within the workplace.Training Outcome:On successful completion of the apprenticeship, you'll have a strong foundation to progress within Werfen, with potential routes into Finance, Management Accounting, Financial Planning & Analysis, Accounts Payable, Accounts Receivable, Payroll, or Commercial Finance roles. You'll be joining a dynamic and supportive team, gaining experience across multiple areas of finance and developing skills that can support long-term career growth and progression within the business.Employer Description:Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain.
We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant.
We operate directly in 30 countries, and in more than 100 territories through distributors. Our headquarters are in Barcelona, Spain and our Technology Centers are located in the United States and Europe. Working Hours :Monday - Friday 9.00am - 5.00pm.
35-hours per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As a Business Administration Apprentice, your typical day involves supporting various administrative tasks within the company. You'll:
Answer phone calls, manage paperwork, and update case information accurately.
Type letters and reports and communicate clearly with colleagues, clients and customers as appropriate.
Work as part of a team, managing several tasks and meeting deadlines in a busy office.
Use the company’s Administration System and be responsible for inputting accurate data.
To answer queries within your own range of knowledge, using your own initiative and seeking assistance where required.
To assist other team members with administrative tasks, for example, preparation of CVs, marketing materials or electronic communication with customers.
To open, sort and distribute incoming correspondence as appropriate.
To liaise directly with associates as necessary.
Undertake photocopying and scanning tasks as and when required.
Ensure stocks of peripherals are maintained and ordered as necessary.
Maintain an efficient filing system ensuring all information is filed accurately and promptly and in accordance with the company’s policy.
Prepare papers as requested.
Collate information and data used to monitor performance and manage demand and capacity.
Your day as an apprentice will be varied and dynamic, offering valuable opportunities to develop your administrative skills while contributing to the efficiency and success of the company.Training:The apprentice will have an assigned Educator from Heart of England Training who they will meet with regularly via Teams.Training Outcome:It is hoped but not guaranteed that after this apprenticeship a full offer of employment will be given.Employer Description:For nearly four decades, Maggie Sargent & Associates has set the standard for expert witness provision in UK medico-legal practice. We are an independent, family-run practice founded in 1986 by Maggie and John Sargent, and we are trusted by leading personal injury and clinical negligence solicitors throughout the UK, as well as by medical agencies, foreign government agencies, and government bodies including CICA.
Our panel of over 120 expert witnesses are among the most experienced clinicians in their fields. They provide quantum and liability reports across more than 80 clinical specialisms, from brain injury and spinal care to midwifery, mental health, and complex paediatric nursing. Every report we produce is objective, independent, robust, and fully CPR Part 35 compliant.Working Hours :Monday - Friday, 9am-5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental....Read more...
