What You’ll Do:As a Customer Service, you’ll be a critical part of our sales operations. You’ll manage and strengthen global commercial relationships, provide vital support to the internal sales department, and play a part in driving company success. This role is perfect for someone wanting to learn sales administration and customer service, who’s eager to dive deeper into the sales process and embrace significant career growth opportunities.
Key Responsibilities:
Accurately and promptly complete internal quotation requests
Cultivate and strengthen relationships with existing customers
Proactively follow up on quotes to drive sales growth
Effectively manage time and opportunities to meet targets
Process and monitor sales orders on the ERP system
Manage customer information on our in-house CRM
Monitor, measure, and report on customer performance
Collaborate with the marketing team to promote our services
Training:On the job training will be given in our office in York.
The apprenticeship training will be 100% online delivered programme via Teams or Zoom every fortnight for 2 hours. In addition to this you would be expected spend 3-4 hours per week completing learning activities set by your coaches, which you will be given time to do during your working hours.Training Outcome:You can continue your apprenticeship journey by moving on to a higher level apprenticeship, such as Level 4 which could lead to roles like Senior Administrator or Team Leader. Other roles could include Office Manager, Executive Assistant, or even progress into Sales.Employer Description:Cyclops Electronics, a global leader in electronic components distribution, is looking for a Customer Service Apprentice to join their Excess Inventory division at our head office in York, UK.
If you are looking at starting a career in Customer Service and eager to learn from industry professionals, we would love to hear from you. We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors. They will help you achieve your qualifications and progress along your apprenticeship journey. Don’t miss out on this fantastic opportunity. Apply now and take the first step towards a bright future.Working Hours :Monday to Thursday
8.45am to 5.30pm
Friday
8.45am to 4.30pm
1 hour lunch break
No weekend workSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Create a content calendar that supports general brand awareness, but also promotional periods e.g. Black Friday
Create on-brand ‘organic’ content for different platforms – Instagram, Facebook, YouTube, LinkedIn
Manage paid/promoted social media advertising campaigns, including creating the ad content (Canva)
Evaluate effectivity of all social activity – organic, collab and sponsored
Identify suitable content creators and influencers for new collaborations
Manage collaborations
Manage email marketing campaigns to trade customers (Mailchimp)
Assist with writing, design and distribution of printed newsletter to trade customers
Assist with photography and videography – prepping/sourcing sets, products and props, liaising with photographers and videographers, installers, presenters
Assist with internal communications, presentation of company and its brands – e.g. signage inside/outside buildings and offices, welcome screens for visitors, branded clothing for employees etc.
Assist with exhibitions – liaise with exhibition stand designers/builders, exhibition organisers, communication campaigns to customers pre-exhibition and post-exhibition
Manage sales literature, brochures and information packs
Assist with organisation of open/visitor days
Manage promotional items – sourcing appropriate
Training:The Apprentice will have an 80% - 20% split of working on the job and Learning off the job. The off the job learning will be split into Job shadowing, assignments, research uploading work to an online portfolio.
As an "on-site" delivery the apprentice will be supported in situe by an assigned tutor through online meetings, who will will also meet regularly for reviews.
There will be no need to travel to a college as all training will take place in the work place. Training Outcome:Once quyalified the Apprenitce will be eligable to apply for a full time position within the company. Higher level training is possible.Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Join our team as an apprentice electrician and build strong foundations for a successful career. You’ll tackle varied work, gain hands-on experience, and develop essential skills alongside a supportive team of skilled Electricians who are eager to help you grow. It’s the perfect opportunity to learn, challenge yourself and set yourself up for a rewarding future.
As an Apprentice Electrician, you’ll work alongside our qualified Electricians, gaining valuable industry experience and learning the trade both on-site and through formal training.
Duties will include, but are not limited to:
Supporting a qualified Electrician in various electrical installations.
Working on projects across residential, commercial and industrial settings.
Helping with the installation of lighting, sockets, consumer units and EV chargers.
Identifying and troubleshooting electrical faults to ensure safe and efficient operation.
Adhering to health and safety regulations.
Preparing work areas and cleaning up after jobs.
Attending college and maintaining your apprenticeship portfolio.
All other associated duties as required.
Training:Our Level 3 Electrical apprenticeship runs on a day-release model. You will attend day-release college training at The Grimsby Institute for one day each week (within term-time). The full apprenticeship duration is approximately 48 months, but if you have already completed a relevant Level 3 learning programme, the duration may be reduced to account for your prior learning.
Grimsby Institute has a free college bus service that runs across North and North East Lincolnshire.
The following link will take you to details of each available bus route:
https://grimsby.ac.uk/wp-content/uploads/2024/07/GIFHE-TRANSPORT-TIMETABLE-24.25-MASTER.pdf Training Outcome:Skidmore Electrical are offering this apprenticeship with the view of the successful candidates continuing on to a long-term career within the industry.Employer Description:At Skidmore Electrical, we are a trusted and experienced electrical contractor with over 20 years in the industry. Based in West Stockwith, we work across domestic, commercial and industrial sectors, delivering reliable and professional services ranging from full house rewires and EV charger installations to security systems and industrial control panels.Working Hours :Hours of work may be varied, but standard hours would be Monday to Friday, 08.00 - 16.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Reliable,Willing to learn,Enthusiastic....Read more...
As part of your daily duties, you will:
Learn all about Hexcel’s Quality Management System (QMS); it’s requirements and what drives its application
Become familiar with Hexcel’s Product range, the Production Processes and the machines used
Become familiar with Hexcel software systems, Global and local, used to support QC and QA with a view to assisting with routine problem resolution
Gain a sound understanding of internal and external testing requirements within our QC laboratories and IPC areas
Experience Customer specification reviews and negotiations
Support the resolution of internal and external Customer queries
Assist investigations, Quality Projects and data collection exercises for the department under the guidance of the Quality Engineers to support Customer and business initiatives and development
Learn, and if required, assist with the preparation, authorisation, distribution and filing of Release Certification and Test Reports according to customer and specification requirements, liaising internally and externally when necessary
Learn the different problem-solving techniques within industry; 8D, 5 why, fishbone etc.
Support with any task set by the Quality Manager that is supporting the Quality Department function
Training:You will undertake a Level 4 Quality Practitioner Apprenticeship with an Ofsted rated Outstanding training provider, CSR Scientific Training, which will include:
Fully recognised apprenticeship qualification - Level 4 Quality Practitioner
On-the-job competency training
Monthly online lectures
A continuous improvement project
This apprenticeship is professionally recognised by the Chartered Quality Institute (CQI) and successful completion of this programme provides opportunity for Practitioner registration with the CQI. CSR are an approved provider and when you enrol onto this apprenticeship, you are entitled to 50% discount for Student membership for the first 2 years with the CQI.Training Outcome:To obtain a Quality Technician or Internal Audit role.Employer Description:From Roger Steele’s post-war laboratory in the basement of a suburban home to the production of the lunar struts of the Apollo 11 lunar landing module, Hexcel has been synonymous with innovation throughout its history. Hexcel was ready when the defence aerospace industry needed strong lightweight materials following World War II, and our company remains a leader in delivering innovative advanced composite solutions to our customers.Working Hours :Monday - Friday, 08:30 - 16:45Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Everyone Active are looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship over the course of 15-months. There are five key areas of work all leisure team members will cover; leisure and fitness operations, lifeguard duties, swimming teaching duties, gym instruction and leading group activities. You will act as a Lifeguard, Swimming Teacher, Gym Instructor and Group Activity Leader amongst other operational duties.
You will achieve your Level 2 in Fitness Instructing, Level 1&2 Swim Teaching & NPLQ Lifeguarding Qualifications as part of this apprenticeship.
Your duties will include:
Provide exceptional customer service to all members
Assisting with gym tours and inductions
Covering lifeguard positions
Support the centre swim teaching team to deliver exceptional swimming lessons
Adopting a customer service focussed approach to your responsibilities
Showing members how to use the gym equipment and machines
Creating personal exercise places for members
Understanding Health, safety and welfare in a fitness environment
Support and motivate clients who take part in physical activity
Safe and effective pool supervision
Equipment setups safely and on time
Effective communication with other team members
You will work a combination of Gym and Leisure side hours whilst working within the centre. Please be aware, this will also include working on the Reception Desk when required.
Progression within the company is a core value, and on completion of your apprenticeship you will have plenty of opportunities to progress and develop within the company.
This is a full-time position, and you will be required to work a minimum of 30-hours per week on a shift basis at your designated centre. You will receive on-going training and benefit from free use of the gym and swimming poolTraining:Leisure Team Member Apprenticeship Level 2 including Functional Skills in maths and English.Training Outcome:Potential Progression to Team Leader and then onto Duty Management training.Employer Description:Sports and Leisure Management Limited (SLM Ltd) is the company behind the Everyone Active brand. The Company is the longest established leisure contractor in the UK having been formed in 1987 by our CEO Stephen Hulme. The Company has seen significant growth over the years and currently manages 93 sports, leisure and cultural facilities in partnership with 34 Local Authority clients.Working Hours :40-hours per week - Exact shifts to be confirmed - including early mornings, evenings and weekendsSkills: Team Working,Organisation Skills....Read more...
Keeping records of your key children’s development and learning journeys
Developing and maintaining strong partnerships and communication with parents/carers
Advising manager/deputy of any concerns, e.g. over children, parents, the safety of the environment, preserving confidentiality as necessary
Being involved in out of working hours activities, e.g. training, monthly staff meetings, summer fayre, etc.
Undertaking other responsibilities where needed, such as preparation of snack meals, cleansing of equipment, etc.
Developing your role within the team, especially with regard to being a key person
Keeping completely confidential any information regarding the children, their families, or other staff
Awareness of the high profile of the setting and to always uphold these standards
Supporting nursery assistants, students, and volunteers
Ensuring good standards of safety, hygiene and cleanliness are always maintained
Minimum of 6-hours per week spent on apprenticeship work and training
Training:You will be working towards your Early Years Practitioner Level 2 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about modules including child development from birth to 7-years, safeguarding, promoting wellbeing, supporting activities, purposeful play & educational programmes, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Humberstone Park Day Nursery are an Ofsted approved day nursery that provides care from the age of 4 weeks up to 12 years old. Their graduate lead team work closely with parents and carers to help children achieve the best in life.
By joining Humberstone Park Day Nursery, you will provide a high standard of physical, emotional, social, and intellectual care for children placed in the setting. You will be a role model to the children and get to support them in taking their first steps! Plus, you’ll learn about important topics such as safeguarding and supporting SEN or disabilities which will support you in pursuing a long-term career in childcare.Working Hours :Monday to Friday 10am to 6pm.Skills: Communication skills,Customer care skills,Team working,Initiative,Patience,Confident,Enthusiastic....Read more...
To undertake a development programme leading to a National Vocational Qualification in Business Administration Level 3 as part of an apprenticeship and to actively participate in their own development plan agreed with their line manager and NVQ assessor.
Provide practical evidence of learning to support formal qualification.
To follow instructions and procedures in all aspects of the business unit, including effective delivery of all Planning Support processes.
To work alongside experienced professionals learning all aspects of business administration and customer service provision.
To become part of an efficient team, providing high-quality administrative support to the Planning service.
To undertake a development programme leading to a National Vocational Qualification as part of an apprenticeship and to actively participate in their own development plan to be agreed with the line manager and the NVQ assessor.
To maintain confidentiality and discretion in compliance with the Data Protection Act.
To effectively use ICT in carrying out duties.
To understand the value of working for an employer who is committed to equality of opportunity.
Training Outcome:We will support the apprentice is expected to gain employment within the council. This may be in the field of the apprenticeship or in another service area. We will also support the apprentice to seek employment outside the council if they wish, on completion of their apprenticeship. 100% of the 2023 cohort of our current apprentices wish to remain at SDC and the majority have secured permanent roles.Employer Description:Welcome from our Chief Executive
Thank you for your interest in working for Stroud District Council.
It’s a great place to work. We are a friendly, welcoming team, passionate about the work that we do to make a positive difference for the communities we serve. We place our communities at the heart of everything we do, and work to continuously improve the services we provide for our residents, tenants and businesses. We care about each other too, and are known for our positive approach to flexible working, our family-friendly policies, and our commitment to the health and wellbeing of our staff and to equality, diversity and inclusion.
To find out more please look at the Jobs & Careers pages on the website.Working Hours :Monday to Friday between 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Create a content calendar that supports general brand awareness, but also promotional periods e.g. Black Friday
Create on-brand ‘organic’ content for different platforms - Instagram, Facebook, YouTube, LinkedIn
Manage paid/promoted social media advertising campaigns, including creating the ad content (Canva)
Evaluate effectivity of all social activity - organic, collab and sponsored
Identify suitable content creators and influencers for new collaborations
Manage collaborations
Manage email marketing campaigns to trade customers (Mailchimp)
Assist with writing, design and distribution of printed newsletter to trade customers
Assist with photography and videography - prepping/sourcing sets, products and props, liaising with photographers and videographers, installers, presenters
Assist with internal communications, presentation of company and its brands - e.g. signage inside/outside buildings and offices, welcome screens for visitors, branded clothing for employees etc.
Assist with exhibitions - liaise with exhibition stand designers/builders, exhibition organisers, communication campaigns to customers pre-exhibition and post-exhibition
Manage sales literature, brochures and information packs
Assist with organisation of open/visitor days
Manage promotional items - sourcing appropriate
Training:Marketing Executive Level 4.
The apprentice will have an 80% - 20% split of working on the job and Learning off the job. The off the job learning will be split into job shadowing, assignments, research uploading work to an online portfolio.
As an "on-site" delivery the apprentice will be supported in situe by an assigned tutor through online meetings, who will also meet regularly for reviews.
There will be no need to travel to a college as all training will take place in the workplace. Training Outcome:Once qualified the apprenitce will be eligable to apply for a full-time position within the company. Higher level training is possible.Employer Description:Training & Apprenticeships in Construction Ltd (TrAC) is a DfE approved Flexi Job Apprenticeship Agency who will employ you for the duration of the apprenticeship and pay your salary. You should be aware that you will be placed with a host employer but you will not be employed by them. Your placement may change during the course of your apprenticeship but TrAC will employ you throughout, as well as continuing to support you into employment or further learning at the end of your apprenticeship.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Undertake many aspects of accounting practice including:-
Completing statutory accounts
Management accounts
Bookkeeping
VAT
Payroll
Training:Accounts/Finance Assistant Apprenticeship Level 2 - AAT
This apprenticeship is a perfect match for someone without any accountancy or bookkeeping knowledge. On this programme they will learn the building blocks of the modern accountant. Not only will they grasp the fundamentals of bookkeeping but we will help them develop those vital skills and behaviours to enable them to put their knowledge into action.
If you’re new to accountancy and finance, looking to change your career into accountancy or have previously worked in an accounts department this level is ideal for you. You don’t need any prior experience working in accounts to study AAT Level 2 Certificate in Accounting. There are no entry requirements, but you do need good maths, IT and English skills, and a willingness to learn.
You’ll learn a broad range of core accounting skills, including double-entry bookkeeping and basic costing as well as accountancy related business skills and personal skills. You must successfully complete the following:
Introduction to Bookkeeping (ITBK)
Principles of Bookkeeping Control (POBC)
Principles of Costing (PCTN)
Business Environment (BESY)
You will also be required to complete an End Point Assessment (EPA), which will include a synoptic assessment and interview with supporting portfolio.
Training will be provided by attending either face-to-face classroom based lessons or Live Online. An apprenticeship has to be relevant to the job you are undertaking and you must dedicate time to off the job training, as well as completing knowledge, skills and behaviours associated with your apprenticeship.Training Outcome:To go on client site visits, progress further with AAT and audit work.Employer Description:Pointon Young has a growing reputation as one of the region's most effective accountancy firms for individual clients and businesses. Our firm expertly attends to all your taxation and business queries. Thanks to the established expertise of our experts, our dedication and many years of experience in consulting and assessment, we can offer you support that you can rely on both with standard matters concerning your enterprise and complex business management assignments. Working Hours :37.5 hours per week - Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
We are seeking an Apprentice Administrator to join our existing Admin team. Working alongside our brokers and administrators you will learn how to process new business cases from application through to completion. You’ll be liaising with clients, lenders and solicitors, so good spoken and written English is a must.
A working knowledge of Microsoft Office and good numeracy skills are also essential. The role of a Mortgage Administrator is challenging but ultimately very fulfilling and no two days are the same.
We offer an open plan, spacious office environment, working with a friendly team who enjoy regular social events outside of office hours.
Day-Day Responsibilities:
Shadowing team members to gain experience and knowledge
Ensuring general administration work is completed on time to the highest standard
Upholding company standards, ensuring business professionalism and reputation for excellence
Working within prescribed policies, procedures and practices
Updating and maintaining data so that systems and case files are accurate at all times
Photocopying and scanning
Filing
Replying to emails
Call answering
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 18 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
This role will enable you to achieve a Level 3 Apprenticeship within Business Administration
We aim to offer a permanent job role upon successful completion of the apprenticeship and proven competence in the Administrator role
CAPC is an expanding business so there is the potential to continue your career development with our support and become a qualified broker, which could lead to substantial earnings
Employer Description:CAPC is a specialist finance brokerage based in Alcester and working with clients across the country. With over 25 years experience in the industry we pride ourselves on offering expert advice and a friendly and professional service. Our goal is to make buying or re-mortgaging your home as smooth and stress free as possible.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 8.30am - 4.30pmSkills: Attention to detail,IT skills,Communication skills,Organisation skills,Administrative skills....Read more...
Develop relationships with customers (internal/external)
Ensure all customer enquiries are responded to promptly and professionally
Adhere to Customs Compliance procedures and documentation
Ensure each ‘Job File’ is fully and accurately completed
Work with Carriers and Handling Agents to resolve exceptions and discrepancies as they arise
Work with DGF departments on Ocean or Air freight planning and coordination
Liaise with DGF Transport & Warehouse teams on Ocean or Air freight planning and coordination
Liaise with overseas offices on Ocean or Air freight planning and coordination
Maintain mandatory milestones through the Company's Freight Forwarding system
Use Company systems to create, manage and maintain the movement of freight
Update the Company’s customer complaints system with all required inputs
Ensure that all interactions are compliant with DPDHL Code of Conduct and other compliance requirements e.g. anti corruption
Training:On-the-job training delivered by the employer. Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end-point assessment. For those with an education, health and care plan or a legacy statement, the apprenticeship English and mathematics minimum requirement is Entry Level 3.
Allocation of an apprenticeship delivery coach who will carry out regular training. Assessment and support visits to ensure you acquire new learning, knowledge, skills and behaviours in order to progress and develop.
Identify, track and support 6 hours of off-the-job training activities. Quarterly formal progress review meetings, identifying learning achievements and next steps.Training Outcome:The Apprenticeship will initially be a 24 month Fixed Term Contract (FTC), with the aim that Apprentices either move onto a further Apprenticeship or a permanent role within the business – subject to a suitable vacancy being available and in line with the selection process for the role. Employer Description:DHL Global Forwarding (DGF) is one of the five DHL divisions within DPDHL Group. DGF UK specialise in shipping freight by air and sea. We are the world and UK market leader for airfreight and number two for ocean freight. At DGF we have over 30,000 employees working across more than 200 countries. In the UK we have over 1,000 colleagues working across office, warehouse and transport roles. We collect, store andWorking Hours :Monday to Friday
9am- 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
This position is ideal for someone organised, proactive, and keen to develop their skills within a professional legal environment.
Your responsibilities will include managing correspondence, maintaining accurate records, preparing documents, and providing general support to legal staff. You will provide excellent customer service, schedule and confirm appointments via phone and email.
Main duties include but not limited to:
Assistance to partners and other team members, as required
Take ownership of administrative work required to fulfil the efficient running of the director’s schedule
Provide kind, courteous communication while receiving visitors to our office and in working with others in the team
Provide excellent customer service
Schedule and confirm appointments via phone, email and schedulers
Provide assistance to legal team by preparing draft correspondence and other assistance to paralegals and lawyers, as required
Enter case information into web-based case management system
Provide efficiency in other clerical receptionist duties such as filing (mainly electronically), photocopying, scanning and processing documents
Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship may lead to full-time employment and/ or further training.Employer Description:Freeman Johnson Solicitors have offices in County Durham and North Yorkshire and we have provided legal services to the community for more than 150 years. This heritage has made us a fixture of the local community letting us help individuals and businesses alike with a wide range of legal services. We are proud to have been awarded the Lexcel status which is the Law Society’s award for excellence. Using the latest technology and information systems combined with first-class legal expertise and old-fashioned friendliness we strive to give clients the best service possible.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
As an apprentice at Mainline, you’ll be part of a supportive and fast-paced team, gaining real experience across different departments including Quality, Hire Desk, and Service.
No two days will be the same, and you’ll quickly become a valuable part of the day-to-day running of the business.
You’ll receive full training and guidance as you build your confidence and skills in a variety of admin and customer service tasks. Day-to-day responsibilities will include:
Preparing sales and marketing packs for both potential and existing customers
Managing stock levels and keeping marketing materials organised and available
Supporting the Hire Desk and Service teams with basic data entry and admin tasks
Answering and directing telephone calls in a professional and friendly manner
Assisting with customer communications, including following up on training expiry reminders
Helping with social media or marketing activities under supervision
Working closely with various departments to understand different aspects of the business
Training:
Level 3 Business Administrator Apprenticeship Standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release
The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested
Training Outcome:
This apprenticeship offers the chance to build a strong foundation across several areas of the business
We’ll work with you to identify the department where you naturally fit best, with the goal to move into a permanent role that matches your strengths and interests
Employer Description:Mainline is a leading, independent provider of powered access and material handling equipment hire, with a strong reputation built over 40 years of industry experience. In addition to hire services, Mainline is an IPAF-approved training centre, delivering a wide range of accredited training courses in construction, working at height, and health and safety, tailored to meet the needs of both individuals and large organisations.Working Hours :Monday - Friday, with flexibility around start and finish times. Shifts to be confirmed.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Supporting children: Providing care, play, and learning activities for children of different ages and developmental stages
Creating a safe environment: Ensuring the Pre-school environment is inclusive and appropriate for children's needs and cultural backgrounds
Communicating with parents: Sharing information about children's needs and progress with parents and carers
Observing and assessing children: Monitoring children and discussing concerns with a line manager
Maintaining records: Keeping records of attendance, contact details, and other relevant information
Attending courses: Participating in courses and meetings to develop skills and knowledge
Completing tasks: Completing tests, assignments, and other tasks as part of the apprenticeship
Working with others: Collaborating with colleagues and other professionals to meet children's needs
Following policies: Adhering to policies and procedures relevant to the work of the setting
Training:The programme offers a blended approach including virtual classrooms, webinars, work-based tasks and online assignmentsWe use an online platform (BUD) that helps you learn the topics and skills, reflect on your practice and build your portfolioCandidates are not required to attend college, instead, this will include off the job training hours used throughout this apprenticeshipThese OTJH will be within working hours of Employment- e.g., 30+ hours per week = 6 hours per week OTJH, less than 30 hours is 20% OTJHYou will also receive one-to-one support and tuition from your apprenticeship tutor, this tutor will make in person visits to you at the nursery, or schedule online meetings every 5-6 weeksTraining Outcome:You could progress to the Level 5 Early Years Lead Practitioner apprenticeship and do further training to reach Early Years Teacher Status.Employer Description:This employer is opening their second setting in September! - Mulberry Court Pre-school are looking for an experienced individual to work in their baby room who ideally holds a full and relevant level 2 qualification in Early Years. The employer promotes a warm and friendly environment that encourages opportunities for the children to develop in their individual learning. Their current setting operates a key person system that enables children and parents/carers to form a close relationship with a member of staff; this helps children and parents/carers to feel confident and welcome, in which they are looking to implement at their new Mulberry Court Pre-school very soon!Working Hours :Monday to Friday
07:30am- 3:30pm
Term time onlySkills: Communication skills,Team working,Creative,Initiative,Patience....Read more...
General Administration:
Provide support to the office staff by managing phone calls, emails, and correspondence
Greet and assist visitors, directing them to appropriate contacts or resources
Maintain a clean, organised reception/office area and ensure all office supplies are stocked
Document and Data Management:
Assist in filing, scanning, and archiving documents as required
Maintain accurate records and databases, ensuring data confidentiality and compliance with company policies
Prepare, edit, and distribute reports, meeting minutes, and other documentation as directed
Using our inhouse CRM system
Scheduling and Coordination:
Support the scheduling of meetings, appointments, and conferences
Coordinate deliveries, mail, and courier services
Communication and Customer Service:
Answer incoming calls and emails professionally, providing information or redirecting enquiries as appropriate
Assist in handling customer enquiries, following up as necessary to ensure excellent service
Support internal and external communications on behalf of the administrative team
Work with the MD on promotion of the business via Social Media platforms such as LinkedIn, Facebook, etc.
Digital Marketing:
Using social media platforms to connect with customers and acquire new ones
Use of other digital channels to promote services
Create email newsletters to build a client community
Drives sales through various channels
Use AI to support our digital marketing strategy
Learning and Development:
Participate in training sessions and workshops to enhance skills in office administration and customer service
Complete assigned coursework and assessments as part of the apprenticeship programme
Seek feedback and take initiative to improve performance and adapt to new responsibilities
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:This apprenticeship offers a pathway to potential permanent employment or advancement within the company upon successful completion of the apprenticeship.Employer Description:KLAS are an approachable team based in Eastham Village, Wirral. We established in 2011 by Kate Lonsdale and have clients across various sectors.
At KLAS we put our clients first and by knowing what they want to achieve we then help them earn more and keep more. We offer high quality at a low cost.Working Hours :Monday - Friday between 9:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Work with and support the IT Technician to:
Provide technical support, including troubleshooting hardware and software issues
Assist with onboarding new employees by setting up and configuring their workstations, phones, etc.
Manage and maintain the company’s IT infrastructure, including servers, networking equipment, electric car charging points, and cloud services
Oversee system upgrades, updates, and patches to ensure optimal performance and security
Implement and enforce IT security policies, procedures, protocols, and best practices
Monitor and respond to security threats and incidents. Inform via email or the intranet about new breaches and techniques used by hackers to reduce the risk of compromising the company’s network and data security
Create and maintain IT documentation, including user guides, system manuals, and network diagrams
Provide training to employees on IT-related topics and best practices
Training:Information Communications Technician Apprenticeship Level 3:
The ICT apprenticeship will enable you to provide quality support to internal or external customers and troubleshoot system issues to keep your organisation running at all times
This apprenticeship has two routes:
The Support Technician role is based around resolving system user queries and faults in a helpdesk environment
Support Technicians rectify or escalate faults rapidly to reduce the impact to their customer
The Network Technician role is usually desk based but may involve visits to client's premises to resolve issues. Network Technicians may be installing networked IT systems, including cabling and hardware, or cloud services to support expansion and better network services
Our Information Communications Technician apprenticeship programme integrates six modules of technical training with work-based projects
This ensures that learning and skills are directly applied to the apprentice’s role
Training Outcome:
Springcare is an expanding company with a growing demand for IT support which may lead to career development opportunities for the successful candidate
Employer Description:Springcare is a family owned group of care homes located in the North West, East Midlands and Central area of the country. The company has grown from 1 care home in 2020 to 31 homes in 2025. We offer a friendly, welcoming and supportive environment and encourage our employees to learn and develop. We have retained the "family feel" throughout our period of growth.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills....Read more...
This position will entail undertaking all administration tasks for the team including:
Calling providers and following up anything outstanding
Updating their spreadsheet with their updates
Eventually updating the clients directly via email
General administration tasks
Training:Level 3 Financial Services Administrator Apprenticeship Standard:
The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths. The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP (UKFR) module 1 – awarded by The London Institute of Banking and Finance (LIBF)
Or
CF1 - awarded by The Chartered Insurance Institute (CII)
Completion of CeMAP1 or CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas.
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors.
The apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role.Training Outcome:The successful candidate will progress through the organisation, and grow with the business. With a view to becoming permanent at the end of the apprenticeship. Employer Description:Blue Heron is at the heart of your financial wellbeing through service excellence. You can access a wide range of quality services and insights that help you to make sound financial decisions at every stage of your financial journey.
You can access services such as mortgages, insurance policies for both your family.Working Hours :Monday to Friday, 9.30am - 5.30pm.Skills: Communication skills,Organisation skills,Team working,Enthusiastic/eager to learn,Time Management....Read more...
As a Medical Receptionist Apprentice, you'll be initially responsible for (but not limited to) the following:
Serve patients by greeting and helping them, scheduling appointments, and maintaining medical records.
Welcome patients and visitors in person or on the telephone, and answering or referring enquiries.
Keep patient appointments on schedule by notifying clinicians of patient’s arrival and informing patients of any service delays.
Accurately obtain and record information relating to patient enquiries.
Protect patients’ rights by maintaining confidentiality of medical and personal information.
Maintain operations by following policies and procedures, reporting any potentially required changes.
Contribute to team effort by accomplishing related tasks and duties as needed.
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries.
Scanning and filing of documents.
Processing of emails.
Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus both remotely and day release on the 3rd, 6th & 10th month, giving you the training and support you need to become an all-round business administrator.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Information about the company Brinsworth and Whiston Medical Centres is a two Partner, Personal Medical Services (PMS) training practice, employing salaried GPs and Physician Associates and have been in existence for over 50 years serving the community of Brinsworth. The doctors and staff of Brinsworth and Whiston Medical Centres are committed to the provision of High Quality Patient Care through:
• The delivery of services which are timely, considerate and responsive to the needs of our patient population.
• A clear focus on customer service.
• Continually monitoring our services with an aim to adapt our range of services in keeping with all developments in healthcare.
They offer a wide range of health services, including medical advice, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services and more.Working Hours :Between 8.00am - 5.30pm. Monday to Friday, up to 37 hours per week.
No weekends or bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
As an Apprentice Fabricator/Welder, you'll be initially responsible for (but not limited to) the following:
Carry out fabrication and welding activities including use of a MIG set, various tooling and equipment;
Accurately interpret CAD/technical drawings and mark-out;
Ensure correct marking up of component parts;
Working to quality standards required for the components;
Welding joints in accordance with approved welding procedures and quality requirements (TIG, MIG);
Using a variety of equipment to shape, form and cut metal materials;
Undertaking final inspections of finished components;
Maintaining a clean, organised and productive work area;
Ensure job timings are met/exceeded.
You’ll develop your skills alongside dedicated Europa Engineering employees who are eager to pass on their knowledge and very familiar with the apprenticeship process. You will learn a variety of duties and support the whole business. You’ll be taught and mentored to achieve your full potential and create the foundation of a career in engineering.
If you are committed and ready to take your first step into a career with a successful and supportive employer, then please apply now! This apprenticeship and opportunity with Europa Engineering will be highly competitive, so do not miss your chance!Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus on a day release format, giving you the training and support you need to become an all-rounded and successful Engineer.
The Apprenticeship Standard you will be studying is Engineering Operative – Fabrication/Welding – Level 2.Training Outcome:Progression to industry specialist qualifications – further and higher skill development. A lifelong career in the industry with Europa Engineering Ltd.Employer Description:Europa Engineering specialise in mechanical handling and fabrication, offering their customers everything from product concepts, engineering and design all the way through to installation and commissioning. With a vast knowledge of the automotive industry, their expertise has won them many contracts with well-known car manufacturers. As their customer base widens, Europa want to train new staff into becoming the next generation of skilled fabricators and welders. This available position will allow the right individual the chance to gain a lifelong career in a well-established and highly supportive business.Working Hours :Monday – Friday between 8.00am – 4.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Work under pressure,Ability to prioritise workload....Read more...
Everyone Active are looking for enthusiastic and energetic candidates to work towards their Leisure Team Member Level 2 apprenticeship over the course of 15 months. There are five key areas of work all leisure team members will cover; leisure and fitness operations, lifeguard duties, swimming teaching duties, gym instruction and leading group activities. You will act as a Lifeguard, Swimming Teacher, Gym Instructor and Group Activity Leader amongst other operational duties.
You will achieve your Level 2 in Fitness Instructing, Level 1&2 Swim Teaching & NPLQ Lifeguarding Qualifications as part of this apprenticeship.
Your duties will include:
Provide exceptional customer service to all members
Assisting with gym tours and inductions
Covering lifeguard positions
Support the centre swim teaching team to deliver exceptional swimming lessons
Adopting a customer service-focused approach to your responsibilities
Showing members how to use the gym equipment and machines
Creating personal exercise places for members
Understanding health, safety and welfare in a fitness environment
Support and motivate clients who take part in physical activity
Safe and effective pool supervision
Equipment setups safely and on time
Effective communication with other team members
You will work a combination of gym and leisure side hours whilst working within the centre. Please be aware, this will also include working on the reception desk when required.
Progression within the company is a core value, and on completion of your apprenticeship, you will have plenty of opportunities to progress and develop within the company.
This is a full-time position, and you will be required to work a minimum of 30 hours per week on a shift basis at your designated centre. You will receive ongoing training and benefit from free use of the gym and swimming pool.Training:Leisure Team Member Apprenticeship L2 including Functional Skills in maths and English.Training Outcome:Potential Progression to Team Leader and then onto Duty Management training.Employer Description:Sports and Leisure Management Limited (SLM Ltd) is the company behind the Everyone Active brand. The Company is the longest established leisure contractor in the UK having been formed in 1987 by our CEO Stephen Hulme. The Company has seen significant growth over the years and currently manages 93 sports, leisure and cultural facilities in partnership with 34 Local Authority clients.Working Hours :40 Hours Per Week - Exact Shifts To Be Confirmed - Including Early Mornings, Evenings And Weekends.Skills: Team Working,Organisation Skills....Read more...
At Everyone Active you will work towards your Customer Service Practioner Level 2 Apprenticeship qualification over the course of 15 months.
The successful candidate will be responsible for providing professional customer service in an efficient and helpful manner.
Customer Services Practitioner Apprenticeship will help you gain a foothold in the leisure reception industry. It will help you to gain a fully nationally recognised
Customer Service qualification along with developing customer interaction skills.
We are looking for enthusiastic and energetic individuals who have a unique drive towards delivering a high level of customer service and administration.
Across the 15-month apprenticeship you will cover:
Understanding our products and services
Working as part of a team
Dealing with customer conflict and challenge
Influencing skills
We need a receptionist who will...
Be passionate about promoting our products
Be able to work under your own initiative and work as part of a team
Have an enthusiastic can-do attitude and friendly personality
Be confident in using computers
Experienced in customer service, being the first points of contact, its' key you can provide a professional service to all our customers
You will be required to workdays, evenings, and weekends. Full training will be given on the centre's systems.
What can we do for you?
Well, along with a competitive salary and opportunities for development, you'll also get to enjoy working in a vibrant, exciting, and friendly environment. Furthermore, as a bonus, you and a partner/children will also get to enjoy free membership to our 220 plus centres nationwide.Training:Customer Service Practitioner Apprenticeship Level 2, including Functional Skills in Maths and English.Training Outcome:This position will equip the candidate with the skills to complete front of house, admin and sales roles. Opportunities to do other leisure based qualifications such as National Pool Lifeguard and level 1 Swim Teacher will also be available.Employer Description:Sports and Leisure Management Limited (SLM Ltd) is the company behind the Everyone Active brand. The Company is the longest established leisure contractor in the UK having been formed in 1987 by our CEO Stephen Hulme. The Company has seen significant growth over the years and currently manages 93 sports, leisure and cultural facilities in partnership with 34 Local Authority clients.Working Hours :40 hours per week - exact shifts to be confirmed - including evenings and weekends.Skills: Team Working,Organisation Skills....Read more...
The apprentice will be trained, developed and mentored by the on-site engineering team which boasts an impressive collection of engineering and experience.Training:
Level 3 Apprenticeship - Maintenance & Operations Engineering Technician
Training Outcome:
This role is part of the company’s succession plan to develop and promote from within
Employer Description:To develop an engineering team member of the future through the completion of electromechanical training qualifications and development of functional/technical skills in line with the engineering apprenticeship scheme as well as assignments and work placements.Working Hours :Monday- Friday
(38 hours per week, half day Friday)
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Analytical skills,Logical,Team working....Read more...
Pharmacy Assistant Apprenticeship - (Tonbridge).
Gain experience in retail
Learn about over-the-counter medicines
Assist in dispensing prescription medicines
Order pharmaceutical stock
Advise customers on over-the-counter medication
Assist with minor ailments
Training:Pharmacy Services Assistant Level 2 (GCSE) and Functional Skills if required.Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeship.Employer Description:Our reputation is built on our commitment to prompt professional, personal service and attention to detail, which is reflected in the services we offer and the time we take to get to know our clientele and how to best service their needs.Working Hours :Monday - Friday 9am - 6pmSkills: Communication skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
Payroll processing using Sage software
Submitting reports to HMRC
Liaising with clients regarding payroll queries
Training:Payroll Administrator Level 3.
Training and support will be provided by our specialist Apprenticeship training provider, Smart Training & Recruitment.Training Outcome:Ability to develop payroll processing skills working within a team and gaining payroll qualifications via the apprenticeship.Employer Description:Chipchase Manners was established in 1908 and today, we continue to build on our reputation for providing excellent advice and top quality service to our business and personal clients alike. We advise businesses, small and large, across many sectors from our office in Middlesbrough.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Number skills....Read more...
As a School Sport Coach Apprentice, you will need to understand how to plan and deliver coaching sessions. You will also need to inspire, motivate and enthuse your students.
Below are the main roles you will be expected to carry out during your apprenticeship:
Support the provision of high-quality sports coaching during and after school
Involve all children in physical education and adapting lessons to children with different abilities
Give feedback to students on performance and help them to improve techniques and understanding
Improve links with other local schools and partners to help with competitive sport and physical activity provision
Utilise and collaborate with industry-wide support networks and internal team members to ensure the most effective coaching services are delivered to participants
Increase physical activity levels within the school (both pupils and staff)
Increase physical activity during break and lunchtimes
Assist with the improvement of staff development within the area of PE and school sport
Support the PE Coordinator regarding intra and inter school events
Assist the school in its day to day duties (support classroom activities and the school environment)
Plan fun, engaging coaching activities, sessions and programmes in a safe environment
Managing coursework set the Apprenticeship
Develop and update own coaching philosophy and strategies through professional practice, continuous development and self-review
Develop and implement evidence-based, progressive coaching systems that comply with all relevant and current legislation statutory guidance, sector standards and codes
Use up-to-date knowledge of wider issues affecting the coaching environment to proactively influence best practice across the coaching team
Promote holistic wellbeing within coaching practice to control/contain stressors experienced by participants in the coaching environment
Maintain up-to-date knowledge of education standards, trends, frameworks, paradigms and contemporary influences
Deliver appropriate coaching pedagogies and processes that align to national physical education curriculum and considers the school context, category, culture, strategies and regulatory constraints
You will be employed to work with children full time in a school as a member of staff, not a student.
Any offer of Apprenticeship will be subject to a full DBS and satisfactory references.Training: Qualification:
Level 4 Apprenticeship Standard in Sports Coach-
https://www.instituteforapprenticeships.org/apprenticeship-standards/sports-coach-v1-1
Functional Skills Level 2 in English and maths (if required)
Delivery Method:
You will need to be able to attend a training course at Loughborough College starting on 6th August 2025 for 3 weeks (Please ensure you can travel before applying)
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Attendance to Loughborough College for Functional Skills (if required)
Training Outcome:
Higher Education
Employment at the school
Coaching in education
Community sports coaching
International sports coaching
Employer Description:Hardwick House School is a small specialist independent school for learners, ages 7-19, with autism who are working broadly at age-related levels. The school provides a safe learning environment in which our learners can boost their self-esteem, thrive and succeed academically and socially.Working Hours :Mondays/Wednesdays, 8.30am - 3.30pm and Tuesday/Thursdays/Fridays
8.45am – 3.45pm
(30 minute unpaid lunch break)Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
