Business Admin apprenticeship

Provide accurate information on deliveries, collections, schedules, routes, and prices Handle customer enquiries, complaints, and feedback with professionalism and empathy Process bookings, cancellations, and changes efficiently Resolve service disruptions and coordinate with customers and consignee's Ensure compliance with safety regulations and company policies Keep customers informed of any delays or changes to services Maintain records of customer interactions and transactions Administrative duties around the office

Training Outcome:

After completing a Business Administration apprenticeship, you will have developed a strong foundation of administrative and organisational skills that are valuable across all sectors. Career progression may include:

Administrator/ Office Coordinator– Apply your skills in day-to-day office operations Team Leader/ Supervisor– Step into leadership roles managing small teams or projects Personal Assistant (PA)/ Executive Assistant (EA)– Support senior staff with high-level administrative tasks Specialist Roles– Progress into areas such as HR, Finance, Marketing, or Procurement Higher Apprenticeships or Further Study– You may choose to continue learning with Level 4+ apprenticeships or business-related qualifications Operations or Office Manager– Oversee departments or entire administrative functions

Employer Description:
Sovereign Transport services are renowned for their exceptional standard across the UK. In 2009 we where recognised within Pallet Networks for our Industry leading services and inducted into an exclusive Platinum Members club. In 2024 we are still Platinum Members. We collect thousands of pallets every day from our satisfied customers across the North West. Monitoring every step of the way to ensure that your consignment meets its destination according to your requirements.

Working Hours :
Monday- Friday Shifts to be confirmed

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working