The main duties of the role include responding to the full range of patient enquiries and requests:
Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways
Receiving and managing requests for repeat medications, reports and fit notes
Receiving requests and enquiries from other health care organisations proactively inviting patients for routine tests, investigations and long term condition care
Supporting the general administrative work that is essential to the functioning of the wider practice team
Supporting the safeguarding team within the practice with scheduling and general admin In order to succeed in these main duties, the successful applicant will need to be able to communicate effectively and compassionately in person, by telephone and via electronic means
Training:
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice.
The apprentice will spend 20% of their working hours in off the job activities and training
On the job and off the job training will be delivered in the workplace
Training Outcome:
All of our previous apprentices have remained with the practice and are now in substantive roles
Employer Description:Parkside Medical Practice is a busy GP surgery located in the centre
of Bulwell on the outskirts of Nottingham. We have a strong track
record of supporting and developing modern apprentices within
our admin and reception team.Working Hours :Monday to Friday, daily hours to be agreed between 08:00 and 18:30.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Non judgemental,Patience,Team working....Read more...
Welcome and assist customers in person and over the phone in a professional manner
Book in vehicles for service and repairs, managing workshop schedules effectively
Liaise with technicians to ensure timely updates and accurate information for customers
Prepare job cards, estimates, invoices, and ensure compliance with company and manufacturer procedures
Maintain accurate records of customer interactions and service history
Provide a high standard of customer care and help drive service department performance
Training:
This apprenticeship is delivered through work-based learning. This means that all training is done at the workplace, eliminating the need to attend college
The successful candidate will be allocated a tutor who will provide a mixture of interactive online group teaching and 1-1 training monthly
Training Outcome:
The most immediate post-apprenticeship role is that of a fully qualified Service Advisor
In this capacity, the individual assumes full responsibility for managing customer service interactions, workshop coordination, and vehicle service lifecycle documentation
This role often serves as the foundation for more advanced career development within the aftersales function
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday, between 08:00 to 17:00. One hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Deal with general correspondence relating to all HR matters
Drafting offer paperwork and contractual change letters
Ensure all employee data is processed in accordance with GDPR and Information Security
Respond to general queries quickly and confidently, asking for guidance when necessary
Record planned and unplanned absences on the HR Information System
Produce regular management information reports
Ensure all employee files are up-to-date
Produce weekly induction programme schedules for all new joiners
Assist with the production of the weekly Starters, Movers, Leavers list and liaise with other BSS functions about arrangements for new joiners/leavers
Support specialist areas of the HR team when required
Corresponding with leavers, sending payslips and P45s
Sending flowers, baby gifts, recognition awards and long service awards
Training:You will undertake an apprenticeship in Level 3 HR Support Apprenticeship.
You will be trained by South Hampshire College Group and spend 1 day a week completing college work, with 4 days in the office.Training Outcome:On completion of the apprenticeship, candidates will have the skills required to apply for an entry-level HR role.Employer Description:Blake Morgan is one of the UK's leading full service law firms, with offices in London, Wales, Thames Valley, Manchester and the South Coast. We provide our clients with practical and straightforward legal advice whatever their regional, national and international requirements. We act for large corporates, entrepreneurs and owner-managed businesses and private individuals, and public sector and charitable organisations.Working Hours :Monday to Friday between 9am-5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Responding to customer queries regarding their subscription, data or certification status
Answering the phone and supporting customers, directing the call to the correct department
Processing customer payments promptly and abiding by data protection rules
Communicating with other departments to ensure smooth processing
Meeting quality, delivery, budget and environmental objectives
Performing accurate processing of data onto various systems
Filing paper and email data records in line with data protection laws
Responding to and dealing with customer complaints
Dealing with incoming and outgoing post
Answering telephone, email and social media enquiries
Typing up documents (e.g., letters, reports and minutes)
Stock taking and reordering supplies
Making travel arrangements for staff
Supporting the development and maintenance of internal software systems
Helping identify opportunities to incorporate AI tools and improve processes
Troubleshooting basic technical issues and providing user support where needed
Training:
Your apprenticeship training will be a fully work-based learning programme across 14-months
Upon completion of your apprenticeship, you will achieve a level 3 qualification
Training Outcome:
A further career within Aura Infection Control available for the right candidate
Employer Description:Aura Infection Control is the market leader in dental infection control products and solutions, as well as a leading UK infection control supplier. Combining innovative, effective and world class products with our first class in house knowledge, we are here to help all dental practices and businesses operate a safer and cleaner service.Working Hours :Monday - Thursday, 08:30 - 16:30 and Friday, 08:30 - 14:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Creating shipment bookings with hauliers, shippers and other customers
Keeping customers informed of shipment progress at all stages
Ensuring booking details are accurate including weights, dimensions and pack numbers
Booking space on vessels for Ocean Freight shipments
Creating and modifying required documentation
Liaising with customers, suppliers, and international agents
Providing a strong level of customer service throughout
Checking invoices are accurate
Learning how to complete customs entries and eventually submitting them
Training:
International Freight Forwarding Specialist Level 3
On the job training delivered by the employer
Apprentices without Level 2 English and maths will need to achieve this level prior to taking the end point assessment
For those with an education, health and care plan or a legacy statement, the apprenticeships English and mathematics minimum requirement is Entry Level 3
Allocation of an apprenticeship delivery coach who will carry out regular training
Assessment and support visits to ensure you acquire new learning, knowledge skills and behaviours to progress and develop
Identify, track and support 6 hours off the job training activities.
Quarterly formal progress review meetings, identifying learning achievements and next steps
Training Outcome:
This is a permanent role, and we are always looking to progress colleagues in the business
Employer Description:Since 1982 CNS Freight has been successfully offering high quality freight services to the UK Forwarding Industry. Success has come through the hard work and dedication of the company personnel and investment in resources to improve and innovate our systems and processes.Working Hours :Monday to Friday
9.00am to 5.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Daily/Weekly Tasks:
Use 3D CAD (Computer Aided Design) software to create 3D models and drawings
Simulate processes using software to understand how materials behave in the real world
Use 3D printing and 3D scanning as tools to aid the manufacture of castings
Provide technical support and expertise during engineering and manufacturing stages using CAD, simulation software and advanced manufacturing methods
Training:
This is a Level 3 Engineering and Manufacturing Support apprenticeship, delivered over a 36 month period
The apprentice will attend the training centre In-Comm Training Aldridge WS9 8UG, 2 and a half days per week for the first 14 months
Training Outcome:
Upon successful completion of the apprenticeship, you will be offered a full-time position with the company
Employer Description:Newby Foundries are now a market leadingfoundry group with a wealth of experienceand financial strength.Established c.1890 and developed by five generations of the Newby Family.
The Newby Foundries Group produce high quality castings in a variety of materials, sizes & finishes across our 4 sites. Our range of casting processes, combined with our ability to develop castings from prototype through to production means we can provide customers with an optimal casting solution for many applications.25,000m² of Foundry Space4,500 Tonnes of Castings Produced Per Year240 Staff4 West Midlands Foundry SitesWorking Hours :Monday - Friday, 8.00am - 4.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Creation of labels using the information supplied by customers.
To print labels ensuring that all information is accurate.
To perform such tasks as the Management team may require.
To undertake the above duties whilst adhering to Health & safety, Food Safety and production standards.
Answering the phone, taking messages and passing information /messages to the appropriate department.
General admin duties to support the Office/Technical& Warehouse team.
Filing and archiving documents.
Stock control of labels and consumables.
Glass and plastic audit and calibration of some equipment.
Preparation and despatching product samples for customers and for testing.
Training:
Your apprenticeship training will be a fully work-based learning programme across 18-months.
Upon completion of your apprenticeship, you will achieve a level 3 qualification in Business Administration.
Training Outcome:
Progression into a full-time role after the apprenticeship for the right candidate.
Employer Description:UK Food Packers specialises in contract packing and blending of ambient liquid sauces and marinades along with a variety of packing options for dry powders and crumbs. Recently relocated into a brand new purpose-built food-grade facility with associated warehousing, we work to ensure all policies and procedures are in line with BRCGS V9 so you can be confident that your products are handled and packed in a food-safe environment. We are also RSPO Approved.Working Hours :Monday - Friday between 8am - 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide desk based account management to desk owned accounts
Ownership of renewals within this account base with responsibility for successfully upselling and renewing
Identify whitespace and opportunity. This includes generating leads for Field Sales teams through calls and engagement with existing customers
Ownership of transactional renewals for field owned accounts where required
Updating of contact information for accounts
Supporting campaigns with outbound calling as required
Contacting of schools/trusts that have previously transacted with Virtue to win business and generate leads
General support for field salespeople as required. This may include producing quotes and updating the CRM
Support all of internal team as needed
Engage with and build relationships with colleagues and external contacts to achieve your objectives
Engage with and build relationships with colleagues to achieve their objective
Demonstrate Virtue’s values in all relationships
Training:
Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team
Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects
Training Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Virtue Technologies is an education focused IT company with over 15 years experience working collaboratively with schools to deliver fit for purpose technology solutions.
Founded in 2006 we have gone on to become a leading provider of IT solutions to Primary and Secondary Schools, Multi Academy Trusts, Further Education Colleges and Universities.Working Hours :Monday - Friday, 8.30am - 5.00pm with an hour for lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Looking after clients
Assisting in all aspects of hairdressing (including shampooing)
Reception, appointments management, answering the telephone
Cleaning the salon and salon equipment/towels and keeping tidy
Assisting with social media
Training:
On-going supervision and training at the salon at 123 Bellenden Road, London SE15 4QY
Assistants will observe the stylists, watch them cut and colour, blow dry and apply other techniques and assist as necessary to build confidence
Training Outcome:
To become a fulltime member of staff once your apprenticeship is over as a hairdresser or a hair assistant or as a hair dresser elsewhere
Employer Description:SRSH123 Limited trades as Stuart Ross Hair. It is a busy and successful boutique hair salon in the French Quarter of Peckham. It was founded by Stuart Ross, who worked for Vidal Sassoon for over 20 years, and was a colour director in the world-renowned Sassoon Academy. The salon offers a complete range of hair services with particular emphasis on colour. It is located on Bellenden Road, which has many vibrant independent retail and restaurant outlets and is close to Peckham Rye station. The salon is currently having. complete refurbishment, which is scheduled to complete in April 2026.Working Hours :The role requires you to work 4 days a week in the salon (8 hours a day less break times). You will be expected to work Fridays and Saturdays, as these are our busiest days. 8.30am - 7.00pm (shift work)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
Provide efficient and reliable chair-side support to the dental surgery.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:
Dental Nurse (GDC 2023) Level 3 (A level) Apprenticeship Standard
The training will take place at the dental surgery
Functional Skills if required
Training Outcome:
With experience, you may be able to move into jobs like team manager, team leader or dental practice manager
With further training, you could become a dental therapist, helping a dentist carry out the more routine dentistry work
You could also become a dental hygienist, helping people to look after their teeth and gums
You might decide to train as an orthodontic therapist, helping dentists to improve the look and position of a patient's teeth
For more information on Dental Careers, please visit: https://www.healthcareers.nhs.uk/Employer Description:A healthcare provider that offers general dental services, from routine check-ups to more complex procedures like fillings and restorationsWorking Hours :Monday to Friday, shifts to be confirmed; some evening and weekend work may be required depending on the rota.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience,Patient Care....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include:
Proper completion of all services and related paperwork.
Safety training and training documentation for all Field Reps within the region.
Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS:
30-hour OSHA certification (The company will provide it if needed.)
Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications:
Prior supervisory skills and ability to manage people and tasks.
Prior roofing experience, including patch and repair skills.
Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge.
Understanding of budgeting and expense management.
Competencies:
Adaptable and willing to change with business needs.
Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary.
Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied.
Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel.
Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps.
Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters.
Be the primary contact for the office personnel if there are any issues concerning a Field Rep.
Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer.
Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include:
Proper completion of all services and related paperwork.
Safety training and training documentation for all Field Reps within the region.
Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc.
Demonstrate a working knowledge of all services provided.
Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed.
Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis.
Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information.
Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc.
Review time reports daily and make necessary corrections with the admin team.
Attend all required calls and meetings.
Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS:
30-hour OSHA certification (The company will provide it if needed.)
Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications:
Prior supervisory skills and ability to manage people and tasks.
Prior roofing experience, including patch and repair skills.
Knowledge of Project Management, planning, and scheduling.
Knowledge and experience in monitoring and maintaining quality control.
Functional computer skills.
Safety training and OSHA knowledge.
Understanding of budgeting and expense management.
Competencies:
Adaptable and willing to change with business needs.
Professional and leads by example.
Diversity awareness and ability to adjust to multiple personalities.
Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management.
Work independently, solve problems, and delegate assignments, such as quoting and pricing.
Demonstrate a high degree of accountability and ethical behaviors.
Excellent customer service and ability to build relationships.
Other Requirements:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resources Supervisor (Supervisor) is responsible for the timely delivery of services, profitability, and all employee management and training within their respective region.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate with the Field Resource Foreman (Foreman) for staffing and scheduling of all WTI Field Resources Reps (Field Reps) in their respective region to ensure proper utilization of manpower on specific jobs for the highest profitability. Collaborate with other Supervisors as necessary. Oversee the Quality Control (QC) process in conjunction with the Quality Control Specialist (QCS) of all the Field Reps in the region, which will include random site visits to current and previous job sites and proper documentation to ensure that all work was completed properly and that the customer is fully satisfied. Ensure profitability within the region by monitoring and managing employee expenses for accuracy and abuse, use of overtime hours, and all full-time personnel's billable time to meet the required percentage. The Supervisor should stress the profitability factor to all field personnel. Field all questions and concerns from the Field Reps and handle all discrepancies between the Field Reps and the Sales Reps. Conduct and foster professional and timely communication (via email, text message, voicemail, or in person) with the customers, Sales Reps, field staff, and internal company personnel on all work-related matters. Be the primary contact for the office personnel if there are any issues concerning a Field Rep. Ensure all Field Reps will have a professional appearance and demeanor while completing services for a customer. Conduct and/or assist with the training (both hands-on field training and classroom setting) for the Field Reps, according to the WTI Training Policy, to include: Proper completion of all services and related paperwork. Safety training and training documentation for all Field Reps within the region. Approval and certification of each Field Rep, including, but not limited to, OSHA Hazard Awareness, Toolbox Talks, etc. Demonstrate a working knowledge of all services provided. Manage, monitor, and document the performance of Field Reps and take appropriate steps or corrective measures to resolve employee and work-related issues. Consult with the Regional Business Manager (RBM) and HR as needed. Work with the HR and Recruiting department to hire all new personnel. Ensure all required paperwork is submitted to the corporate office on a timely basis. Conduct new employee orientation for all new hires, including training on all company policies, administrative processes, procedures, and required technical and safety information. Handle all administrative matters and corresponding paperwork within the region, including, but not limited to, expense management, monthly sales projections, Field Tech time management, status reports, bidding jobs with Reps, large job sign-offs, project documentation, etc. Review time reports daily and make necessary corrections with the admin team. Attend all required calls and meetings. Perform any other duties and/or projects as required or assigned by the RBM.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification (The company will provide it if needed.) Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience in monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
The JLR retail apprenticeship programme is geared toward training the right candidate to become a qualified Customer Service Advisor.
But what does a Customer Service Advisor do? A Customer Service Advisor deals directly with customers and acts as a go-between between the customer and Service Technicians/Mechanics, scheduling vehicle service work. They will handle administrative and customer relations aspects of service department operations.
Some of the duties include:
Interpreting customer concerns and comments and liaising with Service Technicians
Booking/scheduling vehicle services
Liaising with customers about any additional work required
Estimating time and costs associated with repairs
Handling customer complaints
Responding to customer requests
Tracking the vehicle through the workshop
We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. Please note, the Customer Service Advisor role varies slightly by employer based upon the specific needs within the location. As the main point of contact with our customers you will require exceptional communication skills with the ability to multi-task and meet their expectations. Application numbers for the JLR retail apprenticeship programme are high so we're looking for you to demonstrate why you stand out from the crowd. We're not looking for the finished article; rather we want to identify those people that are ambitious and demonstrate a willingness to learn, who are excited by the prospect of working with our fantastic, technologically advanced vehicles and really engage in the recruitment process. Key personal skills to demonstrate include:
A willingness to learn
Teamwork
Quality focus
Personal responsibility and resilience
Problem solving
Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Successful applicants must be prepared to travel to the Jaguar Land Rover Academy, in Leamington Spa, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Jaguar Land Rover Academy. This apprenticeship combines off-the-job training with on-the-job learning, and you will be supported every step of the way. On successful completion of the one year programme, you will receive the following:
Level 2 Customer Service Practitioner Standard
JLR specific certifications
Training Outcome:
There are lots of opportunities to develop your career within our expanding retail network
Once qualified, the earning potential for a Customer Service Advisor is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship
Your early development is carefully mapped through your apprenticeship journey with your learning focused toward achieving an industry recognised qualification
Embedded within your training are the JLR global training materials
This is the grounding for your future development within the network and our Learner Management System, Excellence will guide you through your short, medium, and long term career path
Employer Description:JLR is the UK's largest automotive manufacturer, built around two iconic British car brands: Land Rover, the world’s leading manufacturer of premium all-wheel drive vehicles; and Jaguar, one of the world’s premier luxury sports saloon and sports car marques. The company employs almost 38,000 people globally and supports around 275,000 more through our retailers, suppliers, and local businesses.
We are looking for people who share our passion to join our highly successful retail apprenticeship programme. We recognise the importance in identifying talented people to become the next generation of professional retail employees and help us achieve our ambitious growth plans.Working Hours :Monday - Friday, 08:30 - 17:30.
Possibility of Saturday workings and / or shifts.
Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Engineering Job Allocation: Assign jobs effectively based on customer requirements, ensuring accurate scheduling
Customer Contact & Coordination: Liaise with customers to confirm service needs, scheduling, and any additional clarifications required post-sale
Clarifying Questions: Use post-sale follow-ups to ensure engineers have the right job details and required equipment
Order & Quote Management: Generate and process customer orders and quotes promptly
CRM & Systems Management: Maintain and update customer records using Freshsales CRM, InControl for ticketing, and XERO for invoicing and accounting
Process Improvement: Identify inefficiencies and recommend improvements to enhance workflow and customer experience
Support Cross functional support between technical and operations
Adhoc any other duties as required to fulfil role
Training:
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying
College or training organisation - ISALES ACADEMY LIMITED
Your training course - Business Administrator
Equal to Level 3 (A level)
Course contents:
Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches' others in the processes required to complete these tasks
Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate
Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively
Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department
Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches' others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation
Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required
Your training plan - Level 3 Business Administration Apprenticeship Classroom sessions are bi-weekly.Training Outcome:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Potential for full-time employment on successful completion of the apprenticeship
Transferable skills that are invaluable in the wider world of work
Employer Description:This business is approaching it’s tenth year and is a specialist provider of fully managed connectivity and telecommunications services, providing mobile based (4G/5G/WiFi/Starlink) solutions to customers when traditional fixed line services cannot meet their requirements. Their teams deliver tailored engineering to SME customers across the UK in a multitude of business verticals.Working Hours :Monday to Friday, 9:00am - 5:30pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
