Advising potential applicants and planners on when an Employment and Skills Plan (ESP) is required and what the targets should be
Supporting developers in writing meaningful ESP’s that meet the needs of our borough
Facilitate links to our care leavers, NEET’s and priority groups to ensure they are supported through ESP’s
Undertake quarterly monitoring checks on all live developments ensuring they are working towards agreed targets
Produce yearly outcome reports and sharing case studies and good new stories
Support the Skills and Employment Service Manager with delivery of activities in the borough that promote skills and employment opportunities as and when required
Training:
This apprenticeship is delivered fully online via Realise Training with monthly sessions with a dedicated tutor
Training Outcome:
Project Manager roles
Employer Description:Wokingham Borough Council is committed to safeguarding and promoting the welfare of children and vulnerable adults and expects all staff, other workers and volunteers to share this commitment. Wokingham is an equal opportunities employer.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Driving for Work....Read more...
Preparation of personal tax returns for a range of partnerships, directors of OMBs, Sole Traders, BTL landlords and HNW individuals.
Maintaining good client relationships by taking calls from clients and assisting with their adhoc queries.
Checking tax computations, statements of accounts and tax repayments and dealing with HM Revenue and Customs enquiries.
Providing adhoc support to the partners and senior managers in the team as required
Training:Delivery to be completed on-site and 6 hours per week off the job training either at Barnsley College or your place of work. Student to complete an Advanced Intermediate Certificate as a Assistant Accountant Apprentice Level 3. Training Outcome:Future potential to take CIOT or ICAEW exams subject to performance.On-the-job training to further develop tax knowledge and experience.Employer Description:Harris + Co is a firm of Chartered Accountants and Chartered Tax Advisers based in Barnsley looking after a broad range of clients from individual tax return clients through to audits of multi million pound turnover businesses. We care about our clients, our team and our community. Working Hours :Monday to Friday 9am-5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
Raise and process purchase orders accurately and in a timely manner
Maintain accurate purchasing records, including purchase orders, supplier details, pricing and delivery information
Assist with monitoring stock level
Support UK and international logistics activities, including arranging and monitoring deliveries
Liaise with supplier
Ensure purchasing activities are carried out in accordance with company procedure
Enter and maintain purchasing and stock information on company systems accurately
Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend college, one day every two weeks at the Freemens Park Campus
Training Outcome:There will be a good grounding in business strategy and then the possibility to become a future purchasing manager in the future.Employer Description:The opportunity to join one of the largest privately owned Engineering Groups in the Midlands. Anyone wishing to progress in a Manufacturing environment will be given a development plan with regular reviews and incentives to add value to themself as well as The Shield Group.Working Hours :Monday - Thursday 6.00am to 4.15pm. Hours to be agreed and confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Reliability,Consistency....Read more...
Start your career in Freight Forwarding with a leading logistics provider.
The role will initially focus on supporting European Road Freight operations. Over time you’ll gain exposure to sea and air freight and develop into a full multi-modal operator.
Duties:
Support EU Road Freight Operations.
Learn Sea & Air Freight Operations.
Work in a busy, supportive team.
Build a long-term career in Global Logistics.
This role would suit someone who’s organised, keen to learn and interested in building a long-term career in freight forwarding.
Logistics experience, particularly in Road Freight is a bonus, but attitude and willingness to learn are just as important.Training:Business Administrator Level 3 Apprenticeship Standard.Training Outcome:Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long-term.Employer Description:Westbound Logistics Services Ltd is a global company, with its HQ in Essex, U.K. We help businesses import and export their products.Working Hours :08.00 - 17.00, Monday - Friday, with 1 hour lunch break (unpaid).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Confident telephone manner,Strong communication skills,Own transport....Read more...
You’ll be entrusted to:
Undertake training and sea service to achieve a Small Vessel Chief Engineer Certificate of Competency
Support vessel crews in port operations and during sea passages, including watchkeeping duties day and night
Assist with planned and unplanned maintenance on mechanical and electrical systems, including work during dry dockings and refits
Complete academic study at Fleetwood Nautical Campus alongside practical on-the-job training
Support inspections and surveys, building knowledge of maritime regulations and compliance requirements
Develop the skills to respond to onboard emergency situations including fire and sea survival scenarios
Training Outcome:L4 Small Vessel Chief Engineer.Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :37.5 hours per week, Monday - Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Non judgemental,Patience,Physical fitness....Read more...
Client bookkeeping using a variety of software including; Xero, QuickBooks and FreeAgent
Preparation of VAT returns, CIS returns etc
Preparation of statutory accounts and corporation tax returns
Preparation of personal tax returns
Talking to clients on the phone, in meetings and over email
Supporting with tax advice by researching topics and developing your knowledge
Training:Level 3 AAT qualification with First Intuition Reading Ltd via block release training days.Training Outcome:On successful completion of Level 3 AAT, we would consider supporting you through further apprenticeship schemes. Employer Description:We’re a growing accountancy practice working with clients to make a meaningful difference to their lives. We love solving problems and building strong, long-lasting relationships with the people we work with.
We’re committed to our three key values:
1. Caring - we want the best for the people and small businesses we work with
2. Curiosity - we love to learn
3. Clarity - we work to reduce clutter, avoid jargon and give people clear advice they can act on Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
• Deliver a high standard of customer service to learners, employers and partners.
Act as the first point of contact for low value customer enquiries.
Resolve customer queries professionally or escalate where necessary.
Keep customers informed throughout the booking and enrolment process.
Build positive relationships with existing and prospective customers.
Work within other departments as required due to business demands.
Training:
Level 2 Customer Service Practitioner
Functional Skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.
They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.
Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.Working Hours :Monday - Thursday, 7:45am - 4:45pm.
Friday, 7:45am - 4:30pm.
1 hour unpaid break.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Answering incoming calls and connecting to correct department
Taking phone message and passing them on
Making calls to clients to chase timesheets
Making calls to candidates regarding availability
Sending email and letters
Preparing documentation by printing, copying and binding (candidate packs, inductions etc)
Prepare rooms for meetings and getting refreshments
Provide feedback on office efficiency and suggesting possible improvements
Candidates and Clients
Formatting CV’s on Microsoft Word
Managing Customer Relationship Management (CRM- Infinity) system adding clients and candidates and maintaining files
Meeting and greeting visitors, showing them where to go, providing refreshments
Any other duties as required for the smooth running of the business
Training Outcome:There is the possibility of a permanent position upon successful completion of the apprenticeship with progression into a Resourcer and subsequently a Recruitment Consultant.Employer Description:Established in 2014 Start People are a team of passionate Recruiters and Resourcers who deliver a professional range of talent and labour solutions. Working with enterprises and corporate businesses, our specific industry knowledge and partnership approach enables us to deliver true added value to clients of any scale.Working Hours :Monday - Thursday 8.00am - 5.00pm and Friday 8.00am - 1.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative....Read more...
Assisting the sales team in identifying and developing new business opportunities
Building and maintaining positive relationships with new and existing customers
Handling customer enquiries via phone, email, and in person in a professional manner
Updating and maintaining customer records and sales data using internal systems
Learning about the company’s products/services to confidently promote them to customers
Supporting the sales process from initial contact through to closing deals
Working towards individual and team sales targets with guidance from senior staff
Attending meetings, training sessions, and sales briefings to develop skills and knowledge
Providing excellent customer service and ensuring a positive customer experience
Training:Teaching and learning the skills, knowledge and behaviours to be a competent Sales Executive.Training Outcome:
Potential for a full-time position upon successful completion of the apprenticeship
Opportunities for further training and career progression within the company
Employer Description:Dreams Recruitment is a dedicated recruitment agency connecting talented professionals with leading employers across diverse industries. Our mission is simple: to help businesses grow with the right people, and to help individuals achieve their career goals with confidence.Working Hours :Monday - Friday, 09:00 - 17:00.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,Organisation skills,Sales Skills,Team working....Read more...
To act as a key person to a group of children, liaising closely and building an effective relationship with parents/carers and ensuring each child's needs are recognised and met.
To work in partnership with parents/carers and other family members.To advise the manager of any concerns e.g. health and well being of children, parents or the safety of equipment, preserving confidentiality as necessary.
To teach children, offering an appropriate level of support and stimulating play experiences.
To ensure that children are kept safe and that you understand when to follow child protection procedures.
To actively participate at team meetings, supervision meetings and appraisal meetings.
To attend training courses as required and to take responsibility for personal development.
Training Outcome:Permanent position.Employer Description:Young children who go to Medua Bilingual Nursery get the tools and support they need for their healthy development. All activities are designed to adequately nurture the emotional, intellectual and physical growth of our kids. Through stimulating situations and hands-on learning opportunities, children are free to develop into bright young minds.Working Hours :Monday to Friday. Working shift to be confirmed.
(Flexible working hours).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Your daily tasks will include:
Develop and implement effective sales strategies to achieve company targets
Identify and pursue new business opportunities through research and networking
Build and maintain strong relationships with existing clients to encourage repeat business
Conduct telemarketing campaigns to promote products and services
Utilise Salesforce software for tracking leads, managing customer interactions, and reporting on sales activities
Prepare and deliver compelling presentations to potential clients, showcasing product benefits
Collaborate with marketing teams to align sales strategies with promotional activities
Provide feedback on market trends, customer needs, and competitive landscape to inform business decisions
Training:
Weekly attendance to business administration class at CWCT
Training Outcome:
Upon successful completion of the Business Administration apprenticeship, you will have the opportunity to become a full-time employee
Employer Description:There are some great opportunities at present to join our forward thinking and cutting edge business. Arden are at the forefront of manufacturing and Installing Timber Windows and Doors, and we are looking for unique and dedicated people to join us in our exciting journey as we continue to expand.Working Hours :Monday- Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
The successful candidate will be working within a team of other legal support staff and fee earners contributing to the day to day working and efficiency of the department. The role is a varied administrative role and will include tasks such as:
Producing documentation
Reception work
Liaising with clients and third parties
Sending emails
Answering telephones
Training:Business Administrator Level 3.
You will have monthly tutor visits in the workplace.
You will be designated 6-hours in your working week allocated for off the job training and course work.Training Outcome:To be discussed at interview, possible full-time employment. The experience working in Hewitts Solicitors will provide you with skills needed to become a varied and valuable administrator.Employer Description:Hewitts is one of the fastest growing multi-disciplinary solicitors in the North East. Our success is down to the quality of people we have working for us. We pride ourselves on our friendly team-oriented culture and are firmly committed to developing all of our staff through training with an emphasis on internal promotion.Working Hours :Monday - Friday 9.00am - 5.00pm with 1-hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Non judgemental....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Filing, scanning and archiving documents
Accounts support
Dealing with post
Any other admin duties as requested
Training Outcome:
Full-time post following completion of the apprenticeship programme
Employer Description:At HEMS Ltd, we provide the most innovative, safe, and efficient repair tooling packages to major global OEMs and their users and dealers worldwide—including Caterpillar, Komatsu, Case, New Holland, JCB, Volvo, Terex, Liebherr, Perkins, Cummins, Iveco, Isuzu, and Hitachi.
Our comprehensive services cover every aspect of heavy equipment maintenance—from full workshop planning and design to hands-on product training and support.
After founding the Company and twenty years of loyal Service our CEO and Founder of the Company has decided its time to fully Retire and call it a day, this may have happened in the past but this is the final curtain and wish all of our customers and suppliers over the years a great big thank you and wish you all wellWorking Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Initiative,Non judgemental....Read more...
An opportunity has arisen for a Conveyancing Assistant / Conveyancing Secretary to join a well-established legal firm, committed to delivering a professional, efficient and client-focused conveyancing service.
As a Conveyancing Assistant / Conveyancing Secretary, you will provide administrative and legal support to a Residential Conveyancing Solicitor, helping to manage property transactions from instruction through to completion.
This full-time role offers a salary range of £28,000 - £35,000 and benefits. Part-time candidates will also be considered.
You will be responsible for:
? Preparing contract documentation and assisting with pre-contract enquiries.
? Reviewing title documentation and assisting with residential purchase matters.
? Producing completion statements and certificates of title.
? Liaising with clients, estate agents, mortgage lenders and other third parties to ensure transactions progress smoothly.
? Coordinating completion funds with the Accounts team.
? Drafting legal correspondence and documentation accurately.
? Maintaining organised case files and updating the case management system.
What we are looking for:
? Previously worked as a Conveyancing Assistant, Legal Assistant, Conveyancing Secretary, Conveyancing Legal Secretary, Legal Secretary, Legal Administrator, Legal Clerk, Conveyancing Legal Assistant or in a similar role.
? Experience working within a residential conveyancing environment.
? Strong organisational and time management skills.
? Excellent client care and communication skills.
? Ability to work independently while contributing effectively within a team.
? High level of accuracy and attention to detail.
Whats on offer:
? Competitive salary
? Supportive and collaborative working environment
? Ongoing training and professional development opportunities
If youre looking to develop your career within a supportive legal practice, apply today-this is an excellent opportunity n....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
An opportunity has arisen for a Service Advisor to join a commercial vehicle dealer specialising in the sale, servicing, and repair of vans and trucks supporting businesses with new and Approved Used vehicles, genuine parts, and comprehensive aftersales services.
As a Service Advisor, you will be the main point of contact for customers, coordinating vehicle service and repair work while ensuring a smooth aftersales experience.
This full-time role offers a salary of £32,780 - £34,380 per annum, plus a performance-related bonus of up to £1,720 per annum and benefits.
You will be responsible for:
? Welcoming customers in person and over the telephone in a professional manner.
? Booking vehicle servicing, maintenance and repair appointments.
? Preparing and managing repair orders using the dealership management system.
? Completing vehicle check-in procedures, recording vehicle condition and customer requirements.
? Keeping customers updated throughout the repair process.
? Obtaining approval for any additional work identified during servicing.
? Arranging vehicle collections, deliveries and customer handovers.
? Ensuring service documentation is accurate to support invoicing and workshop administration.
? Reviewing vehicle service records to identify suitable maintenance recommendations.
? Delivering a high standard of customer service throughout the customer journey.
? Supporting the day-to-day running of the service department.
What we are looking for:
? Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator, Aftersales Advisor, Customer Service Advisor or in a similar role.
? Prior experience within automotive industry.
? Strong customer service and communication skills.
? Excellent organisational skills with good attention to detail.
? Good IT and administrative abilities.
? Ability to manage priorities effectively in a busy environment.
? Professional, positive and ....Read more...
An opportunity has arisen for a Legal Assistant / Legal Secretary to joina well-established legal practice, committed to delivering a high standard of client service.
As a Legal Assistant / Legal Secretary, you will provide administrative and legal support to the conveyancing team, ensuring property transactions are progressed efficiently from instruction through to completion.
This full-time role offers a competitive salary and benefits.
You will be responsible for:
? Preparing correspondence, legal documents and property-related paperwork with accuracy.
? Opening, maintaining and closing client files in line with internal procedures.
? Managing telephone enquiries, diary appointments and general client communications.
? Liaising with clients, solicitors, estate agents, mortgage lenders and other third parties to obtain information and provide progress updates.
? Assisting with property searches, Land Registry matters and other conveyancing processes.
? Reviewing legal documentation to ensure accuracy before submission.
? Ensuring all work complies with relevant legislation, professional standards and regulatory requirements.
? Delivering a high standard of client care while building positive and professional relationships.
What we are looking for:
? Previously worked as a Conveyancing Assistant, Conveyancing Secretary, Legal Assistant, Legal Secretary, Conveyancing Paralegal, Paralegal or in a similar role.
? Possess prior experience in conveyancing (highly preferable)
? Knowledge of the conveyancing process from instruction through to completion.
? Strong communication and organisational skills.
Whats on offer:
? Competitive salary
? Health cash plan
? Employee referral scheme
? Enhanced annual leave entitlement
? Social events and seasonal staff gifts
? Ongoing training and professional development
? Supportive, collaborative and inclusive working environment
This is an excellent opportunity for a Conv....Read more...
An opportunity has arisen for a Lettings Negotiator / Lettings Agent to join a residential lettings and property management business supporting landlords with property lettings, tenant sourcing, valuations and ongoing property management.
As a Lettings Negotiator / Lettings Agent, you will be supporting the lettings operation through property visits, marketing, client liaison, administration and coordination of property management activities.
This full-time permanent role offers a salary range of £27,000 - £29,000 plus £1,000 - £3,000 annual bonus and benefits.
You will be responsible for
? Conduct rental property valuations and advise landlords on local rental market conditions.
? Visit properties to take photographs, measurements and gather accurate property details.
? Prepare and obtain the required information, documentation and certificates for property marketing.
? Liaise with landlords and prospective tenants, responding promptly to lettings enquiries.
? Build and maintain positive relationships with landlords and other property contacts.
? Maintain accurate lettings records and ensure activities are carried out in line with relevant legal requirements.
What we are looking for
? Previously worked as a Lettings Negotiator, Lettings Agent, Lettings Assistant, Lettings Consultant, Lettings Coordinator, Property Administrator, Estate Agent or in a similar role
? Have prior administrative experience
? Ideally have lettings or property management experience.
? Strong written and verbal communication skills with the ability to deal confidently with clients, tenants and colleagues.
? Good organisational skills and the ability to manage several tasks effectively.
? Willingness to travel to properties within the required local catchment area.
Shift:
? Monday to Friday: 09:00 to 17:30
? 1 Saturday in three and a day off in lieu.
Whats on offer
? Competitive Salary
? Company car.
? Staff bonus scheme.
? Company pension.....Read more...
Rapid Response Solutions are looking for an organised and proactive Compliance Administrator to join their growing team. This is an excellent opportunity for someone who enjoys variety, thrives in a fast-paced environment and takes pride in keeping things organised and compliant.Working alongside our Compliance Manager, you'll play a key role in supporting the business with administration across vehicle compliance, health and safety, accreditations, audits and day-to-day office operations.If you're dependable, accountable, resourceful, adaptable and passionate about doing a great job, we'd love to hear from you.As Compliance Administrator, you'll help ensure our compliance systems, records and documentation are maintained to the highest standard while providing administrative support across several departments.No two days are the same, and you'll be working closely with colleagues across Transport, Projects and Finance to ensure our operations remain compliant and efficient. As well as general administration tasks you will also
Answer incoming telephone calls and direct enquiries appropriately.Assist with booking vehicles, trailers and plant for servicing, inspections and maintenance.Ensure tachograph infringement documentation is signed by drivers and correctly filed.Assist with insurance claims administration.Complete supplier questionnaires and pre-qualification documentation.Assist with driving licence and employee health checks.Support routine fire safety compliance checks.Monitor and replenish first aid and spill kits.Assist in administering the company access control and fob system.Liaise with Project and Transport teams where required.Maintain Integrated Management System (IMS) documentation and company procedures.Support customer accreditation portals and assist during external audits.Log and forward customer complaints and assist in maintaining the PIAR system.
We're looking for someone who is:
Highly organised with excellent attention to detail.Confident using Microsoft Office (Word, Excel and Outlook).Comfortable working with multiple systems (experience with Simpro would be advantageous but not essential).Able to manage multiple priorities in a busy environment.A confident communicator with excellent written and verbal skills.Professional, reliable and trustworthy.Proactive with a willingness to learn.Able to work independently whilst also being a strong team player.
Desirable Experience
Previous administrative experience.Experience within transport, logistics, engineering, construction or compliance environments.Knowledge of vehicle compliance, health and safety or ISO management systems would be an advantage, although full training will be provided.
Everything we do is built around our core values:
Dependable - We do what we say we'll do.Accountable - We take ownership and deliver results.Resourceful - We find solutions and continually improve.Adaptable - We embrace change and new challenges.Passionate - We care about our customers, our colleagues and the quality of our work.
What We Offer
Competitive salary of £26,520 per annumCompany pensionGroup Life Cover21 days annual leave plus Bank HolidaysTraining and development opportunitiesA supportive and friendly working environmentOpportunities to grow within a successful and expanding business
If you're looking for a varied administration role where you'll make a real contribution to keeping our business compliant and operating efficiently, we'd love to hear from you.At Rapid Response Solutions Ltd, our vision is to be a trusted strategic partner, delivering responsive, reliable and value-driven solutions that simplify complexity, optimise cost efficiency and create lasting success for our customers.Apply today and become part of the Rapid Response Solutions team.....Read more...
To be the first point of contact for visitors to the Academy providing a welcoming, efficient reception service
To provide reception services to students
To be able to work in a fast paced reception area multi-tasking between reception duties
Be the initial point of contact for all enquiries by telephone and in person, advising staff, parents, pupils and visitors on appropriate source of information
To be able to deal with challenging visitors, parents and students appropriately whilst maintaining a calm persona
Ensure all visitors are issued with badges in order to comply with the Academy’s security procedures
Ensure that visitors are met by the appropriate member of staff and escorted within the Academy unless their DBS status is known and it has been agreed that they visit the Academy without direct supervision
Be the main contact point for staff with regards to Academy events of any one day
Maintain a tidy and orderly reception area
Support with ParentPay account set up, queries from parents and general support
Support with Bromcom queries from parents and general support for example MCAS, etc
Word processing and data input as directed
Assist with duplicating, collating and distribution of information to parents/carers, staff, students and others
To ensure confidentiality at all times when dealing with issues re Staff, Students or Parents
Undertake general clerical duties when directed including photocopying, printing, laminating and filing
Franking outgoing post and sorting incoming mail
Provide refreshments to visitors when required
Support with Academy evening events for example, parent evenings, open evening etc
Make telephone calls to parents and carers as required
Send text message and/or emails to parents and carers as required
Supervise students as required
Any other reasonable duties as directed by Line Manager
Training:The role may involve working independently or as part of a team and will involve developing, implementing, maintaining and improving administrative services. Business administrators develop key skills and behaviours to support their own progression towards management responsibilities.
Milestone 1. The Organisation - (Aims, Values, Policy)
Milestone 2. IT Skills - (Systems, Record and document production, Financial processes and Professionalism and productivity).
Milestone 3. Communication – (Verbal, Digital, Social Media, Stakeholder Management, Problem Solving, Integrity and Productivity)
Milestone 4. Continuous Improvement – (Processes, Coaching and Developing others, Decision Making, Quality and Responsibility)
Milestone 5. Project Management – (Project Lifecycle, business fundamentals: Finance, Change, PESTLE, leading a project)
Milestone 6. Preparation for End Point Assessment
Training Outcome:We are looking for someone who would like to gain experience and if you have been a super star throughout the apprenticeship course, then we will be looking at long term employment. Employer Description:Central to the ethos of Oasis Academy Shirley Park is the idea of a rich and balanced educational environment nurturing the whole student – academically, vocationally, socially, morally, spiritually, emotionally and environmentally. We promote a balanced, healthy lifestyle, demonstrated through policies regarding Academy meals, involvement in sporting activities and ecological building design. Our goal is to raise aspirations, unlock students’ potential and work towards achieving excellence through encouraging a ‘can do’ culture which nurtures confident and competent people. We believe this can be achieved through high-quality facilities, outstanding staff, clear leadership, a positive, affirming environment, and a partnership between students, parents/carers and the Academy. Parents and carers are positively engaged in supporting their children.Working Hours :Monday to Friday, (Shifts TBC) 37 hours per week, Term time only.
Shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
Key Responsibilities
Provide first-line IT support to users, responding to service desk tickets and requests in line with agreed processes.
Assist with user onboarding and offboarding, including account setup, access provisioning, and equipment preparation.
Prepare, configure, deploy, and replace end-user devices (PCs, laptops, tablets, and peripherals).
Support routine device lifecycle management, including stock control, asset tracking, and hardware refresh activities.
Perform initial ticket triage, escalation, and administration to ensure efficient flow through the support function.
Assist with administrative IT tasks such as license allocation, basic procurement support, and documentation updates.
Provide hands-on support during periods of increased demand, including PC replacement programmes, audits, investigations, and major IT projects.
Maintain accurate records within the IT helpdesk system.
Develop technical skills across core IT areas under the guidance of senior team members.
Learning & Development
Work towards a recognised IT Support / Digital Apprenticeship qualification (via day release or structured training).
Gain practical experience across service desk operations, endpoint management, and enterprise IT environments.
Build foundational skills in Microsoft 365, endpoint management, and IT service management processes.
Learn best practices for security, compliance, and operational efficiency within a regulated manufacturing environment.
Training:The ICT apprenticeship will enable you to provide qualitysupport to internal or external customers and troubleshoot system issues tokeep your organisation running at all times.
This apprenticeship has two routes:
The Support Technician role is based around resolving systemuser queries and faults in a helpdesk environment. Support Technicians rectifyor escalate faults rapidly to reduce the impact to their customer.
The Network Technician role is usually desk based but mayinvolve visits to client's premises to resolve issues. Network Technicians maybe installing networked IT systems, including cabling and hardware, or cloudservices to support expansion and better network services.
Our Information Communications Technician apprenticeshipprogramme integrates six modules of technical training with work-basedprojects. This ensures that learning and skills are directly applied to theapprentice’s role, and maximises the time used as part of off-the-job training.
The modules include:
Networking Essentials
Cloud Services
Mobile and Operating Systems
Technology and Business
Scripting and Automation
EPA Readiness Training
For each module, learners benefit from attending small,scheduled Live Online classes taught by a subject matter specialist, combinedwith additional online learning that can be completed at their own pace. Eachof our live classes are interactive and involve lots of practical discussion,giving learners quality time both with tutors and industry peers to spark newideas and get new perspectives. Learners get practical lab time to hone theirskills and learn from each other, as well as their tutor.Training Outcome:
Support for further training and education
Employer Description:Spectrum Control combines engineering expertise, innovation and manufacturing excellence to enable mission-critical solutions. Designed to solve complex problems in signal modulation and transmission, Spectrum Control solutions enable high quality product performance in the military and government, space, commercial, aerospace, security, medical, industrial and communications industries. Through proven experience and innovation, Spectrum Control delivers reliable solutions for the most rugged environments in the world – and beyond. Our team works to understand each customer’s needs at every level, which leads to long-term partnerships with our customers that transcend transactions and projects, helping to drive ongoing value at all levels of an organization.Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Support patients to use digital self check-in and appointment system, either physically or remotely
Assisting patients with additional needs, including those with limited digital skills
Ensure an effective and efficient reception service is provided to patients accessing the Outpatient department
Monitoring check-in systems to ensure patients are recorded accurately
Maintaining and updating patient records on the Patient Administration System (PAS/Cerner), ensuring demographic and GP information is correct
Accurate data capture is essential to ensure patients and GPs receive correct communications, reducing the risk of missed or delayed care
Coordinating patient flow and supporting clinic efficiency
Signpost and direct patients attending Outpatient appointments and also patients who may not have attended the correct area in the hospital
Liaising with clinical teams to minimise delays and support service delivery
Being responsible for opening and locking up premises and maintaining security in line with Trust Policy
Ensuring booking of appointments are completed based according to clinical urgency, clinician direction, and RTT targets
Booking from Cerner Requests lists and following Trust agreed admin workflows for DNA rescheduling
Monitoring the check out status of patients at the end of clinics
Escalating any un-outcomed patients to both service managers and the management team within the Booking and Request List team
Actively meeting any KPI’s and targets set by the Booking and Request List management team
Ensuring correct use of Cerner Request lists to help monitor and manage unbooked appointments or requests to cancel or reschedule appointments
Supporting the training of all new Reception staff with support from the Receptionist Supervisors
Identifying unutilised clinic capacity and escalating this to the reception Supervisors and Booking and Request list Coordinator
Escalating lack of clinic capacity issues to management team
Providing a professional and welcoming appearance for patients at reception by adhering to the Outpatients Uniform Policy
Utilise current EPR PAS system along with any future digital solutions and service developments introduced within the department
Taking personal responsibility for keeping up to date and maintaining a competent understanding of national and Trust targets relating to the booking of outpatient appointments, including RTT, 2 Week Wait and the Trust’s Patient Access Policy
Attending additional training as required by the Booking and Request List management team. When required and as agreed by the Reception Supervisors or Bookings Manager to work outside of normal working hours; this will be only to cover and meet the needs of the department
There will be a considerable amount of liaison with all members of staff within the hospitals as well as contact with the general public, it is therefore essential that individuals adopt a courteous, friendly and professional manner at all times
Participating in mandatory training and induction programmes as well as staff appraisal and objective setting
Any other administrative duties that Senior management deem appropriate
Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation:
Isales Academy Limited
Your training course:
Business Administrator
Equal to Level 3 (A level)
Training Outcome:Possible opportunities may be available within the NHS Trust upon successful completion of the apprenticeship.Employer Description:The NHS Trust are surrounded by talented, committed and compassionate colleagues who strive every day to provide excellent care to the patients we serve.Working Hours :Monday to Friday, 08:30 to 17:00 x 5 days.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Ensure a welcoming and efficient reception service is provided to patients and any other visitors to the practice
Deal with all general enquiries, explain practice processes and make new and follow up appointments
Ensure that patients with no prior appointment but who need an ‘urgent’ consultation are seen in a logical and non-disruptive manner
Explain practice arrangements and formal requirements to new patients and those requiring temporary cover
Receive and make telephone calls as required. Divert calls and take messages ensuring accuracy of detail and prompt appropriate delivery
Enter requests for home visits onto the clinical system, including all relevant information and where necessary refer to the on-call doctor
Action repeat prescription requests and ensure that they are ready for collection by the patient within 48 hours, either in person or by the electronic prescription service
Advise patients of relevant charges for private services; accept payment and issue receipt
Enter patient information onto the clinical system as required
Ensure that relevant correspondence and reports and results and scanned onto the patient record accurately and in a timely manner
Ensure that consulting rooms are checked at the end of the day and are left tidy and secure
Undertake any training whether in house or at outside agencies as may be deemed necessary by the Practice Manager
Training:
Business Admin Level 3 Apprenticeship Standard
End Point Assessment
English and maths functional skills, if required, which will be delivered via online training sessions for 1 hour per week
Training schedule has yet to be agreed. Details will be made available at a later date
Training Outcome:Possible permanent position after apprenticeship.Employer Description:Highfields Medical Centre and its branch site located in Belgrave are looking to recruit a full-time Patient Services Advisor Apprentice (37.5 hours), to provide a friendly, confidential and professional service to our patients. We are a busy medical practice of two sites with a capitation of approx. 10,000 patients.
Do you have a passion for patient care? Are you professional and willing to go that extra step? Can you communicate effectively by telephone, face to face and in writing? Are you organised by nature? Are you looking for a challenging but rewarding role?
We are looking for a highly motivated, energetic and enthusiastic team member with excellent communication skills. Your ability to be proactive and experience of working in a customer care and administrative environment will deliver constantly improving levels of service. As a Patient Services Advisor, when dealing with the Public, you must be compassionate and discrete; with initiative to work effectively alone and efficiently as part of a team in a very busy, pressurized environment.
You will be required to work across both sites, shifts between 7.45am and 6.30pm Monday Wednesday and Friday, up until 8pm on Tuesday and Thursday & occasional Saturday’s.
You must have excellent IT skills and be a competent user of Word. Importantly, excellent communication and telephone skills coupled with previous reception and administrative skills and experience are essential along with an ability to prioritise and multitask.
Primary Care, within which General Practice sits, is evolving all the time and you must be able to demonstrate a commitment to cover all the multi-facet roles undertaken within a dedicated team, across both sites.
You will be automatically be enrolled in the NHS pension scheme.
Full training will be given to the right candidate along with a structured induction.Working Hours :Monday, Wednesday and Friday, 07:45 - 18:30.
Tuesday and Thursday, 07:45 - 20:00.
Occasional Saturdays (Shifts for the above 7.5 hours a day to be agreed in advance). 37.5 hours in total per week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Confident Telephone Skills....Read more...
Working closely with the Head of Brand and the wider marketing team, you will split your time between contributing directly to our marketing outputs and completing your formal training portfolio. This role provides excellent exposure to the varied aspects of a growing business, including social media, SEO content, landing page creation, and brand campaign support. You'll be supported by an experienced team and given the space to grow, while making a genuine contribution from day one.
Our in-house team manages a broad channel mix, including PPC, Paid Social, Organic Social, Affiliates, Email Marketing, TV, Radio, Out-of-Home (OOH), Brand Partnerships, Programmatic, and PR. This multi-touch approach offers an incredible environment to build your foundational knowledge.
Main Responsibilities and Duties:
Brand & Digital Execution
Support the documentation, execution, scheduling, and reporting of social media posting across our channels, helping to maintain a consistent and engaging brand presence
Build and publish campaign landing pages, ensuring they are on-brand and optimised for conversion
Support the management of website categories, including populating, creating, and maintaining SEO-optimised content, meta titles, and descriptions
Source and manage competition partners, building brand relationships and overseeing winner management from selection to prize fulfilment
Assist with post-campaign reports and information sharing for our spa account managers, helping communicate results and activity updates
Provide general administrative and coordination support to ensure marketing activity and brand campaigns are delivered on time
AI Integration & Research
Conduct proactive research to support campaign planning, including analysing social media trends, competitor activities, and channel best practices
Learn to utilise modern generative AI tools (such as LLMs and other creative or copywriting software) to assist with brainstorming, drafting copy variations, and optimising content scaling
Act as a champion for new digital tools and AI applications within the marketing team, using insights from your coursework to improve efficiency
Training:Apprenticeship Commitment
Dedicate some of your working hours to off-the-job training, actively participating in workshops, modules, and portfolio assessments managed by Creative Process Digital
Training Outcome:Successful completion of the apprenticeship could lead to a permanent role, with opportunities to progress into AI marketing, campaign management, or specialist digital marketing roles as your skills and experience develop.Employer Description:Spabreaks.com is a dynamic and growing business, transitioning from private ownership into trade ownership with strong private equity backing.
Established in 2007, Spabreaks.com made an immediate name within the travel sector and quickly became Europe’s leading Spa Travel Agency. Having opened with just 2 staff and 25 UK based venues we have been on a rollercoaster journey and have now grown to a team of 65, working with over 550 of the world’s leading spa hotels in the UK and Ireland. We send away over 6000 travellers each week and have won multiple industry awards.
We are a digital leader in the industry with now over +90% of our customers booking online and end to end connectivity with our valued spa partners, and we are just getting started!
What makes us unique? Our people. Our employees are the life of our business and by joining our team you will become part of the most talented, ambitious, passionate, collaborative and entrepreneurial team in online travel as we continue to make huge waves in the market and develop Spabreaks.com into a household name in the online travel industry.Working Hours :Monday- Friday
9am- 5pmSkills: Communication skills,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Maintain and update the company website, online marketplaces, and social media accounts.
Create and schedule social media content to support marketing campaigns.
Respond to customer enquiries via email, telephone, and social media.
Process customer orders and update order records.
Assist with stock control and inventory management.
Support the preparation and distribution of marketing materials.
Maintain accurate business records, databases, and filing systems.
Use Microsoft Office applications to create documents, spreadsheets, and reports.
Liaise with customers, suppliers, and other business stakeholders.
Support the day-to-day administrative and operational activities of the business.
Attend training and complete coursework towards the Business Administration Level 3 apprenticeship standard.
Develop knowledge of eCommerce platforms such as Shopify, Amazon, and TikTok Shop.
Training:Training Schedule
The apprentice will work towards a Business Administration Level 3 Apprenticeship Standard.
Training will be delivered through a combination of workplace learning, online learning, and virtual masterclasses.
The apprentice will receive regular support from a dedicated Bradford College assessor.
Online training sessions and interactive masterclasses will be scheduled throughout the programme.
Off-the-job training will be completed during working hours in line with apprenticeship requirements.
Regular progress reviews will be held with the apprentice and employer to support development and achievement.
The apprenticeship is expected to take approximately 18 months to complete.
Training Outcome:Expected Career Progression
This apprenticeship offers the opportunity to develop a broad range of skills across business administration, eCommerce, marketing, and customer service. Upon successful completion, the apprentice may be offered a permanent position within the business and progress into roles such as:
Business Administrator
eCommerce Assistant
Marketing Assistant
Digital Marketing Executive
Customer Service Administrator
Operations Assistant
Office Administrator
Business Support Coordinator
There may also be opportunities to undertake further training or higher-level qualifications to support future career development within the business.Employer Description:About BAY & CO TRADING LIMITED
BAY & CO TRADING LIMITED is a growing Leeds-based eCommerce business specialising in high-end gifts, luxury hampers, and seasonal gifting solutions. Established in 2016, the company has built a strong reputation for delivering quality products and excellent customer service through a range of online sales channels.
The business is entering an exciting period of growth, with ambitious plans to expand its reach and develop export opportunities within the USA market. This makes it an excellent time to join the company and become part of its future success.
As an apprentice, you will gain hands-on experience across business administration, eCommerce, marketing, customer service, and operations, supporting the day-to-day running of a fast-paced online retail business. You'll work closely with an experienced team, develop valuable workplace skills, and have the opportunity to contribute to the continued growth of the business as it expands into new markets.
This is a fantastic opportunity for someone looking to start their career within a forward-thinking and ambitious company where they can learn, grow, and make a real impact.Working Hours :Monday to Friday, 10:00am to 2:00pm, 16 to 20 hours per week.
This is a part-time position with flexibility around working days and hours to meet the needs of the business and the successful apprentice.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Social media platforms,Canva/similar design software,Understanding of eCommerce,Shopify, Amazon or TikTok Shop,Previous customer service,Previous administration skills....Read more...
