Main duties and responsibilities:
Deal with all inbound calls from clients and/or source to assist them in beginning their Claim
Gather the required information surrounding the case, assess whether case meets criteria and can be accepted
Setting up client files on case management system
Transferring data from spreadsheet to case management system
Updating and maintenance of spreadsheets
Chasing clients for information
Liaising with clients
Responding to clients in accordance with the Firm’s Terms of Business
Fulfilling administrative roles
Carrying out Anti Money Laundering checks
Training:
Level 3 qualification in Business Administration
You will be based at our site full time and will be given off the job hours to complete your qualification
In-house training where required
Training Outcome:
Full time position available for successful candidates who complete their apprenticeship
Employer Description:Expert solicitors based in Preston, Law firm specialising in Personal injury advice, services and support.Working Hours :Monday- Friday, 9.00am- 5.00pm (45 minute lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Assist with the development and implementation of administrative processes to support daily business operations
Help prepare and manage documents, reports, and correspondence
Support the planning and coordination of meetings, events, and schedules
Manage communication channels, ensuring timely responses to enquiries by phone, email, and in person
Contribute to maintaining accurate records and supporting the overall efficiency of the office
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
This is an excellent opportunity to build a solid foundation in business administration within a supportive and professional office environment
Employer Description:At Elevation, we are a dynamic Amazon marketing agency with a passion for devising innovative strategies that help our clients stand out on the Amazon Marketplace. We work with brands of all sizes to deliver high growth and brand awareness.Working Hours :Monday to Friday
9.00am to 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Creative,Initiative....Read more...
Assist dentists during examinations and procedures,ensuring all necessary instruments and materials are prepared and sterilised
Provide excellent patient care by reassuring patients,answering their questions, and ensuring their comfort throughout their visit
Maintain accurate patient records and documentation, including treatment plans and medical histories
Uphold strict infection control protocols to ensure the safety of both patients and staff
Training:Level 3 Dental Nurse (integrated) Apprenticeship Standard including:
Level 3 Extended Diploma in Dental Nursing
Skills, knowledge and behaviours
End Point Assessment
Training Outcome:
Possibility of a full-time position after successful completion of the apprenticeship
Employer Description:Our team of highly qualified dental professionals are here to help you to achieve and maintain a happy and healthy smile.
We offer an array of NHS and Private dental treatments here at Thornhedge to help you achieve this. We adapt and tailor all treatment plans to the individual to maintain the health of your teeth and gums.Working Hours :Monday - Friday, 8.55am - 5.25pmSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
General everyday admin tasks
Answering the phone internal and external calls
Taking bookings and checking in and out for appointments
Sending and receiving of emails
Liaising with other patients
Training:
Customer Service Practitioner Level 2 Standard
This is a work-based qualification with monthly college attendance
Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:Heywood Dental is based on Manchester Street in the heart of Heywood, Lancashire. We offer a wide variety of treatment options, including high quality NHS dentistry, as well as many private dental treatments. Our friendly, experienced team of dentists and dental nurses are always willing to offer advice and treatments to help you achieve a healthy mouth with the clean, white smile you deserve!Working Hours :Monday, Wednesday & Thursday 8.45am – 5.15pm
Tuesday 8:45am – 6:15pm
Friday 7.45am – 3.15pm
1 Hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Organise the ordering, invoicing, and taxation of vehicles.
Build a network of strong relationships with customers and key contacts.
Liaise with customers, subcontractors, sales team and factory representatives to solve problems as they arise.
Manage databases across multiple industry-specific IT systems.
Manage incoming calls from new and existing customers.
Maintain vehicle files in line with company and legal requirements.
Training Outcome:
Sales Administrator.
Senior Sales Administrator.
Sales Executive.
Office Manager.
Employer Description:Ford & Slater is one of the UK’s largest DAF Truck dealer groups with 16 locations across the UK employing over 800 staff whilst remaining a family run business. Specialising in the maintenance and repair of DAF Heavy Goods Vehicles (HGVs), with a rich history and a commitment to excellence, Ford & Slater is the ideal place to launch a rewarding career in the heavy vehicle industry.Working Hours :Monday to Friday, 8.30am to 5.00pm, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Takes responsibility for own H&S and those around them
Understand and apply the principles, practices and legislation for the termination and connection of conductors, cables and cords in electrical systems
Understand and apply the practices and procedures for the preparation and installation of wiring systems and electro technical equipment in buildings, structures and the environment
Understand and apply the principles, practices and legislation for the inspection, testing, commissioning and certification of electro technical systems and equipment in buildings, structures and the environment
Oversee and organise the work environment
Maintain engineering documentation
Training:
Apprenticeship training will take place at Printworks Campus, Leeds
Training will be delivered one day per week
Training Outcome:
Full time position available
Employer Description:We are a modern craft bakery company that works closely with leading retailers and food service customers, specialising in high volume production of top quality bakery products.Working Hours :Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Key Responsibilities
Act as the primary point of contact for customers regarding freight forwarding services
Handle customer inquiries, provide quotes, and manage bookings for air, ocean, and road shipments
Track and monitor shipments proactively, providing customers with timely updates
Coordinate with operations, warehouse, and carriers to ensure on-time delivery
Manage documentation requirements (e.g., bills of lading, commercial invoices, packing lists, customs documents)
Investigate and resolve service issues, claims, or billing disputes professionally
Support credit requests and assist with invoice clarifications
Build strong customer relationships and maintain high service standards
Ensure compliance with international trade regulations and company policies
Escalate issues to management as needed while ensuring effective resolution
Training Outcome:
Successfull completion of the apprenticeship could lead to a permanent post
Employer Description:A family run business specialising in International and Domestic Road, Air and Sea freight.Working Hours :Monday- Friday 09.00am- 17.00pm
Working Hours 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Work Ethic....Read more...
The Apprentice will be responsible for:
Processing midterm adjustments and changes to client records and policies
Ensuring the highest possible levels of customer service
Probing for gaps in cover that could leave a client open to a claim and making
Relevant recommendations to ensure that they are fully protected.
Generating leads and new business through consistent cross-selling and customer service
Meeting all monthly, quarterly, and annual KPIs and targets
Training:
Insurance Professional Level 4 Apprenticeship
Level 2 Functional Skills in English and maths (if required)
The apprenticeship & CII training will be via Davies
Licenced in NFU Mutual Products (training will be office based through our inhouse learning portal)
Training Outcome:Upon successful completion of the apprenticeship, you will become a permanent member of the team. Employer Description:Insurance & FinanceWorking Hours :Monday – Friday, between 9am – 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Maintenance apprentice the role will include fault finding, repairing and electrical fitting of panes.
Your responsibilities will be:
Observing and adhering to deadlines regulations and standards
Maintaining a clean and safe working environment
Maintenance and repair of products with electrical components and junction boxesobserving drawing specifications
Re-wiring and repairs of electrical components, harness, cables, junction boxes and switch cabinets
Cutting and pre assembly of cables
Pre-assembly and final wiring of units
Training:
Maintenance and Operations Engineering Technician level 3 standard
Will be required to attend TDR for block release
Training Outcome:Full time position upon completion of apprenticeship.Employer Description:Based in Birtley with our head office in Prudhoe, we have been established for over 25 years and are the largest supplier of ABB drives and motors in the UK. All control panel manufacture and design is carried out in-house by our dedicated team.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Initiative....Read more...
Customer service with strong sales element
Help customers via phone with enquiries, orders and problem solving
Build relationships to promote products, process orders and achieve sales targets
Stay up to date with product knowledge
Accurately process the orders from various sources
Maintain accurate records and follow up with customers
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
East Sussex College will provide the apprenticeship framework which will include Knowledge, Skills, Behaviour, Functional Skills (if required)
East Sussex College will ensure Health & Safety, and Equality & Diversity
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:Positive Impact is a UK optical supplier supporting independent opticians with innovative products, professional services and training. Our portfolio includes dry eye treatments, contact lenses, diagnostic tools and sustainable solutions, helping practices deliver better patient care while growing their business.Working Hours :Monday - Friday, 9.00am - 5.00pm. Excluding Bank Holidays.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Initiative....Read more...
Assisting with annual accounts preparation.
Preparing and submitting VAT returns
Assisting with management accounts preparation
Preparing basic cashflow forecasts and budgets
Provide bookkeeping services
Apply computer and software skills, Sage, Excel, Xero, Kashflow etc.
Liaise with clients
Provide post and filing support as required
Any other duties as required
Training:Level 2 Accounts or Finance Assistant Apprenticeship Standard, including:
AAT Foundation Certificate in Accounting Level 2
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:We have been established since 1995 and are based on busy Woodchurch Road in Prenton, Birkenhead
We pride ourselves on the friendly, informal and professional nature of the service that we provide; we work very closely with our clients and believe that our informal but professional approach helps to build trust and establish long lasting relationships with our clients.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
qualifying incoming customer calls and returning missed calls from interested customers (warm leads)
explaining to prospective customers, the process, what to expect and answer questions
update documentation and internal CRM system
Training:
on the job training alongside regular online meetings and training sessions to progress the qualification
time will be given to complete work alongside on the job experience
Training Outcome:
Progression to Sales Associate with a starting salary of £25k
Progression to other roles within the business ranging from Sales to Marketing
Other roles should these be of interest as we are rapidly expanding company
Employer Description:Total Carbon Savings is an energy efficiency improvements and consultancy business. We install a range of improvements from heating upgrades, renewables and insulation. We provide consultancy services for other installation companies working within the retrofit industry working on funded schemesWorking Hours :Monday to Friday 9am to 5pm or 10am to 6pm.
Exact shifts TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Roles and responsibilities include:
Create content and reporting for multiple channels
Create monthly plans and scheduling content across multiple channels
Supporting influencer communications and relationship building
Managing our brands presence on Social Channels, research (e.g. hashtag and competitor)
Bringing new campaign ideas to the team based on new trends and features
Training:
All training will take place in the work place run by Wigan and Leigh College
Training Outcome:
Full time role possible for the right candidate.
Employer Description:TOMACO is short for Tool Marketing Company. We import quality tools from around the world and help promote and distribute them around the UK and Ireland. We are friendly team based in Ashton In Makerfield and work in a busy yet relaxed environment. Good sense of humour is required.Working Hours :Monday- Friday, 08:30 - 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Friendly attitude....Read more...
TRAINEE DENTAL NURSE REQUIRED IN DEVON A fantastic opportunity to work in a brand new independent, family run private dental practice in Barnstaple, Devon. We are looking for an enthusiastic and patient centred trainee dental nurse who is passionate about their profession, conscientious, organised, punctual, computer literate and has the highest of clinical standards.To Start - August / September (TBC)What's on offer: - £14 - £15 an hour depending on experience with future pay rise- Permanent, full-time position- Bonuses & incentives for long term employees including sick pay scheme- Discretionary Free dental treatments for yourself and discount for immediate family members- Access to excellent dental premises and clinical support to develop your career- Brand new dental equipment with continuous maintenance and upgrades-Annual BLS & AED training to all staff- Access to free CPD (Continuing Professional Development) courses to enhance your skills- On-going support and the opportunity for personal and professional development.- Central location with access to a range of amenities and public transport- Newly refurbished historical building with 6 new surgeries, a decontamination room, large waiting area, a spacious staff room with kitchen and other facilities- You will work closely with a team of professionals to ensure that all patients receive the best possible care in a welcoming and comfortable environment- Dedicated, friendly, loyal and hardworking support team - Uniform provided- Support while relocating to the area from another location (within UK or overseas)- DBS check will be required Your responsibilities:- Implement/maintain cross infection control protocols to safeguard patient's well-being - Adhere to the standards set by the General Dental Council (GDC), including the maintenance of daily and weekly checklists, stock control, waste management, equipment upkeep, and cleaning in accordance with manufacturer guidelines- Demonstrate a sound understanding of Care Quality Commission (CQC) compliance-Maintain a friendly and professional demeanour to provide excellent patient care- Taking patients’ medical histories- Assisting the Dentists or Hygienist with all clinical aspects within the surgery, i.e. during diagnosing and providing dental treatment including regular cleaning, root canals, surgical extractions, implants and cosmetic dentistry- Administrative support for patient's referrals for surgery or orthodontic work- Preparing dental materials- General cleaning duties- Maintaining accurate patient records and details of consultations- Ensure strict adherence to clinical and safety protocols by the dental team- Identify opportunities for improvement and collaborate with the team to implement positive changes- Keeping up with best practices, new technologies and innovations in the field of dentistry- The role is a mix of nursing, working in the decontamination suite and covering reception if required- Reception duties to include high quality reception and administrative duties- Performing trainingYour skills and qualities:- Proven experience as Dental Nurse (not applicable to Trainee Dental Nurse)- Experienced with iSmile software (not essential, we provide training if required)- Excellent communication & time keeping skills- Exhibit the ability to remain composed and professional in a fast-paced environment- Up to date Hep B certificate and CPD- GDC Registered (required)- Indemnity Insurance (required)- Motivated, ethical person with strong commitment to providing high-quality dental care- Demonstrate a personable, highly motivated, friendly, flexible, mature, punctual, reliable and organised nature- Committed to ongoing professional development / willing to learn- Strong attention to detail and a commitment to maintaining high standards of care- Ability to work effectively as part of a team while also being self-motivated- Well presented and hard working- Fluent English (required)- Authorisation to work in the UK (required)....Read more...
DENTAL NURSE REQUIRED IN DEVON A fantastic opportunity to work in a brand new independent, family run private dental practice in Barnstaple, Devon. We are looking for an enthusiastic and patient centred dental nurse who is passionate about their profession, conscientious, organised, punctual, computer literate and has the highest of clinical standards.To Start - August / September (TBC)What's on offer: - £14 - £15 an hour depending on experience with future pay rise- Permanent, full-time position- Bonuses & incentives for long term employees including sick pay scheme- Discretionary Free dental treatments for yourself and discount for immediate family members- Access to excellent dental premises and clinical support to develop your career- Brand new dental equipment with continuous maintenance and upgrades-Annual BLS & AED training to all staff- Access to free CPD (Continuing Professional Development) courses to enhance your skills- On-going support and the opportunity for personal and professional development.- Central location with access to a range of amenities and public transport- Newly refurbished historical building with 6 new surgeries, a decontamination room, large waiting area, a spacious staff room with kitchen and other facilities- You will work closely with a team of professionals to ensure that all patients receive the best possible care in a welcoming and comfortable environment- Dedicated, friendly, loyal and hardworking support team - Uniform provided- Support while relocating to the area from another location (within UK or overseas)- DBS check will be required Your responsibilities:- Implement/maintain cross infection control protocols to safeguard patient's well-being - Adhere to the standards set by the General Dental Council (GDC), including the maintenance of daily and weekly checklists, stock control, waste management, equipment upkeep, and cleaning in accordance with manufacturer guidelines- Demonstrate a sound understanding of Care Quality Commission (CQC) compliance-Maintain a friendly and professional demeanour to provide excellent patient care- Taking patients’ medical histories- Assisting the Dentists or Hygienist with all clinical aspects within the surgery, i.e. during diagnosing and providing dental treatment including regular cleaning, root canals, surgical extractions, implants and cosmetic dentistry- Administrative support for patient's referrals for surgery or orthodontic work- Preparing dental materials- General cleaning duties- Maintaining accurate patient records and details of consultations- Ensure strict adherence to clinical and safety protocols by the dental team- Identify opportunities for improvement and collaborate with the team to implement positive changes- Keeping up with best practices, new technologies and innovations in the field of dentistry- The role is a mix of nursing, working in the decontamination suite and covering reception if required- Reception duties to include high quality reception and administrative duties- Performing trainingYour skills and qualities:- Proven experience as Dental Nurse (not applicable to Trainee Dental Nurse)- Experienced with iSmile software (not essential, we provide training if required)- Excellent communication & time keeping skills- Exhibit the ability to remain composed and professional in a fast-paced environment- Up to date Hep B certificate and CPD- GDC Registered (required)- Indemnity Insurance (required)- Motivated, ethical person with strong commitment to providing high-quality dental care- Demonstrate a personable, highly motivated, friendly, flexible, mature, punctual, reliable and organised nature- Committed to ongoing professional development / willing to learn- Strong attention to detail and a commitment to maintaining high standards of care- Ability to work effectively as part of a team while also being self-motivated- Well presented and hard working- Fluent English (required)- Authorisation to work in the UK (required)....Read more...
Reception Duties :
PRODUCT AND SERVICE QUALITY
To ensure that strict security is maintained in respect of all money, keys, guest property, lost property and hotel equipment as per Mour standards
To ensure that all reservations, registrations and checking in/out duties are carried out to Mour standards (SOP & training)
To handle reservation duties in line with the correct Standard Operating Procedure
To assist the Night Team as and when required
To assist Team leader during the shift as required ensuring smooth running of the Front Desk
Follow up with guests that the service provided was to their satisfaction
To address complaints properly and deal with situations as and when they arrive in a sympathetic and professional manner (any problems call Manager on Duty)
SWITCHBOARD
To answer incoming and internal phone calls in a consistent format according to the Mour Standards (Good morning, afternoon, evening Mour / Reception)
To answer all phone calls within 3 rings to provide efficient and high quality telephone service
To maintain polite, friendly and courteous telephone manners at all times
MISCELLANEOUS
To carry out duties as laid down in the Front Office SOP manual
To have a comprehensive knowledge of the Front Office computer system (Opera)
To up sell hotel facilities to guests, and advise of services in the local area
To carry out general clerical or administrative duties as required by management and reasonable duties for the efficient operation of the hotel
To ensure cleanliness and tidiness of the front desk at all times
To be aware of house status and room availability at all times
To monitor faxes, post and manually written messages to the correct standards
Adminstrations Duties :
Assistance in the coordination of weddings and Christmas events
Responding to enquiries, correspondence, collecting and collating pre orders and preparing function sheets for issue to all department
Training:Monthly College attendance
One day per month Nottingham City Hub
Training Outcome:Full time work after successfully completing the apprenticeship, increase in hourly rate, opportunities in other departments to learn varied skills.Employer Description:Mour hotel is a 4-star boutique hotel situated centrally on the Sherwood Business Park amongst an array of upmarket businesses and at a stone throw away from junction 27 of the M1. Designed by Amanda Rosa, the imposing building has an American loft feeling offering a quirky, yet luxurious place to meet, dine and sleep. Awarded most stylish hotel in 2006, guests can expect all their needs to be truly catered for in one of our 92 spacious ensuite bedrooms. Every modern amenity has been thought of for the discerning traveller.
The hotel also offers three individually styled conference suites for business meetings or events. With elegant backdrops, wireless internet and boasting natural daylight, these unique suites are the envy of many and are sure to add a touch of individualism to any event. Refreshments are freshly made on the premises and our friendly and helpful staff will happily go above and beyond in order to ensure your stay with us is most memorable.Working Hours :8 hour shifts with ½ unpaid lunch break. 37.5 hours per week.
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
During your time as an Accounts Assistant Apprentice your role will be varied and will include processing purchase orders through the online portal, ensuring that budget holder queries are dealt with so that order processing is not delayed. You will be supported by the internal finance team. Your day-to-day duties will include:
Processing purchase invoices on to the finance database ensuring complete and accurate records of all transactions are maintained
Reconciling supplier statements
Processing payments, expenses and refunds relating to trips and monthly reconciliations of balance sheet trip accounts
Providing support and assistance for the Purchase Ledger Administrator with processing of purchase ledger invoices and staff expenses
To provide support and assistance to the Fees Ledger Manager with the processing of Sales Invoices, Extras, Deposits and Wisepay transactions
To administer the Box Office receipts and accounting
To maintain the financial recharges for the Recreation Centre
To assist with processing Barclaycard transactions through the finance system
To record and monitor internal re-charges of materials and staff costs in respect of activities including catering and the School Press
To support with preparation of daily banking of cash/cheques, issuing of petty cash and foreign currencies alongside reporting and monitoring of the school’s Caxton cards and updating the schedule of Council Tax and Business Rates
To assist with the monitoring of utility charges, including water, gas and electricity
To assist the Fees Ledger Manager with the bill run process
Daily banking
To sort and distribute department post on a daily basis alongside monitoring of departmental email inboxes
General administrative duties e.g. scanning and filing
Checking and responding to telephone/email enquires
Any other ad-hoc duties as required
Training:Apprenticeship Details – 17 months expected duration to complete, working towards your Level 2 Accounts Assistant Qualification.
20 months expected duration to complete, working towards your Level 3 Accounts Assistant Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:
Completion of the Level 2 or 3 qualification and potentially a full time role afterwards
Employer Description:We began as the monastic school of Canterbury Cathedral and you can almost feel the centuries of accumulated knowledge and studious endeavour all around you. 1400 years on, our three schools are inspired, not constrained by this illustrious and unmatched history, and as the original educational pioneers we look to the future and to the world for which we are preparing our young people. At their heart, each of our communities cherishes the individual, supporting each individual pupil as part of our diverse and remarkably inclusive whole. It is this which enables our children to find their place, and to flourish. A King’s education is one which enables pupils to find their passions and to illuminate their path, and equips them with the skills and confidence which they will need to thrive in a fast-moving and ever-changing world. Our pupils emerge with the self-confidence, self-awareness, resilience, and open-mindedness required to face the challenges and to seize the opportunities of their futures, alongside a desire to make a positive contribution: at King’s, and beyond.Working Hours :Monday- Friday 8:30am- 5:00pm
(1 hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
To perform all general administrative tasks associated with the laboratory
To act as the first point of call for non-technical queries
To assist with information coordination for laboratories customers and internal stakeholders (e.g. sales staff and marketing staff)
To assist in the maintenance of records including CRM tools and accounts software/systems
To provide administrative support for on-going projects including those carried out with other Eurofins business units
To support the day-to-day operations of the laboratory including the provision of required consumables, equipment and arranging logistics
To support the Office Manager in day to day activities and deputise in their absence
To administer Sales and Orders including all aspects of invoices
To follow up customers for payment and information required
To manage customer hospitality on-site arranging lunches and refreshments
To manage and file all laboratory documents
To support in commercial activities (RFQ process and follow up) as directed by the LBM
To liaise with our IT resources (internal or external) to resolve IT issues
To manage receipt and dispatch of goods to customers
To act as a Personal Assistant (PA) to the Laboratory Business Manager (as required)
To maintain all office equipment including maintaining supplies, upgrades and leasing
To ensure that he/she obtains and maintains the requisite competences to perform his/her duties (eg technical, PTS etc) and carries out his/her duties in accordance with all Eurofins policies, procedures and processes, including, but not limited to, the Health & Safety at Work Act (1974)
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation that are relevant to your post, to meet the overall business objectives.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator apprenticeship standard
Level 2 Functional Skills maths and English if required
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:All training will be completed within the workplace. Ensure you can travel to the office on a daily basis.Employer Description:Eurofins Electrical & Electronic UK Ltd is a leading provider of compliance, certification and testing services to manufacturers, designers, retailers and importers of electrical and electronic products in the UK and globally.
Our UKAS Accredited testing laboratories are located in Devon, Southampton, London, Bristol, Castleford and Grangemouth, with our head office in York.
In addition to these locations, the wider Eurofins E&E UK network includes Eurofins E&E CML Ltd and AQL EMC, industry-leading providers of hazardous location certification and aerospace/defence EMC testing, respectively.
Alongside our EMC, Electrical Safety and RF testing services, we offer an extensive range of compliance and certification services, as well as test equipment calibration and reference RF sources.Working Hours :Monday - Friday, 9.00am - 5.00pm. Half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Knowledge of IT systems,Knowledge of Microsoft office,Time management....Read more...
At Arts Council, you will provide a customer facing service for the organisation by responding to telephone, online and written customer enquiries, maintain up to date knowledge about our projects, follow administrative processes and share information in order for us to respond to enquiries effectively.
Key Responsibilities:
Delivering a timely, accurate and high quality service to internal and external customers.
Responding to telephone, online and written enquiries.
Undertaking basic research where required.
Maintaining an overview of Arts Council projects and initiatives, identifying any gaps in information held.
Acting as an advocate for the Arts Council, representing Customer Services at meetings.
Providing administrative support to the Head of Customer Services.
Candidates are required to comply with the Arts Council's Equality and Diversity policy, for which training will be given. You will work closely with colleagues at all levels across the organisation to ensure consistent information on projects and initiatives is offered to customers and colleagues. You will be expected to work as part of a team that relies on open communication, flexibility and the ability to work with a diverse range of people.
What will you gain from the apprenticeship?
Level 3 Customer Service Specialist Apprenticeship qualification.
Extensive experience gained in a Customer Service Environment.
Understanding of the Arts and Culture sector.
Excellent benefits.
Working for an organisation with a genuine commitment to learning and development, in a supportive and collaborative environment.
Benefits:
Wellbeing Support.
Flexible and hybrid working.
Annual leave: 25 days, plus bank holidays and an additional three days leave at Christmas.
Pension scheme and life assurance.
Learning and development.
Shopping discount.
Arts Council are committed to building an inclusive employer and workplace and recruiting a workforce that is as diverse as the communities we serve. However, you identify, and whatever background you bring with you, we welcome you to apply for a role at Arts Council. Disabled, D/deaf and/or neurodivergent people, those from Black, Asian and Ethnically Diverse backgrounds are underrepresented in our workforce so we particularly encourage applications from people in these groups.
At Arts Council, you will be working towards a Customer Service Specialist Apprenticeship level 3 over the course of 18 months.
This vacancy will close for applications of the 18th October at 11:59pm.Training:Customer Service Specialist Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Comprehensive career transition training to help you secure your next role once you have completed your apprenticeship.Employer Description:We are the national development agency for creativity and culture. We have set out our strategic vision in Let's Create that by 2030 we want England to be a country in which the creativity of each of us is valued and given the chance to flourish and where everyone of us has access to a remarkable range of high quality cultural experiences. We invest public money from Government and The National Lottery to help support the sector and to deliver this vision.Working Hours :Monday to Friday, 7 Hours per day, between the hours of 8.00am and 6.00pm. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Due to our exciting expansion, Approved Air is looking for a motivated, organised, and efficient Business Administration Apprentice to become part of our dynamic team in Rooksbridge, Somerset. If you're ready to jumpstart your career, this is the perfect opportunity for you! No experience? No problem! We’ll give you full training and support to help you succeed.
As an apprentice, you’ll have the chance to make a real impact with tasks including:
Answering phone calls from our business clients and dealing with enquiries via email
Updating records and information systems to ensuring the highest level of accuracy
Completing and maintaining the company’s scheduling system within set timeframes
Organising engineer travel, accommodation, and vehicle distribution
Allocating, monitoring, and recording company vehicle checks,
Creating and updating technical reports and drawings
Assisting in the maintenance and updating of various industry accreditations
Assisting with scheduling and coordinating our busy engineering team
Writing technical reports and creating plans with Visio (don’t worry, full training is provided!)
Contributing to our ISO quality management system
Supporting the maintenance of industry accreditations
Dedicating 20% of your time to personal development and apprenticeship study
Training:
The apprentices will receive support from two experienced onsite managers, who will serve as their day-to-day mentors. Both managers have successfully completed apprenticeships themselves, offering valuable insight and guidance
You will be pursuing a Level 3 Apprenticeship Standard in Business Administration, through Weston College
As part of thhis program, you will attend Weston College once a month for workshops
An assessor will conduct on-site observations to evaluate your progress, as well as supporting you in college throughout your apprenticeship
At the conclusion of your program, your qualification will be assessed through an End Point Assessment
Training Outcome:Upon successful completion of the Business Administration apprenticeship, individuals will have a solid foundation to advance within the company or pursue further career opportunities. Potential career pathways include:
1. Administrative Assistant / Executive Assistant: Progress to roles that support higher-level management, handling more complex tasks and responsibilities.
2. Office Manager / Supervisor: Take on a leadership role overseeing office operations, managing teams, and coordinating administrative processes.
3. Project Coordinator / Project Manager: Move into project management, where you'll be responsible for planning, executing, and overseeing projects within the business.
4. Operations Coordinator / Manager: Transition into an operations-focused role, helping to improve business processes and efficiency.
5. Further Education or Qualifications: You can continue your education by pursuing advanced qualifications, such as a Level 4 or 5 qualification in Business Administration or other relevant fields.
Employer Description:Approved Air Ltd is a Healthcare ventilation specialist company. We have a team of highly qualified engineering staff who undergo assignments primarily at NHS Trust sites. We are an expanding company with high standards and a commitment to providing excellence in everything we do.Working Hours :Core office hours are 8pm to 5pm Monday to Friday - office based.
Employees can choose to start at 8am and finish at 4pm, start at 8:30am and finish 4:30pm or start at 9am and finish at 5pm.
Paid 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Number skills,Team working,Initiative,Professional telephone manner,Proactive, can-do attitude....Read more...
We’re Harper James, a fast-growing, full-service commercial law firm with a unique subscription-based model designed for ambitious SMEs. Backed by private equity and home to over 150 people, we’re expanding our business operations team in Birmingham and are excited to offer an opportunity for a motivated Operations Apprentice to join us for a 15-month apprenticeship.
Purpose of the Role:
You will provide vital administrative support to our business operations and legal teams, particularly focusing on legal document formatting, and helping solicitors with day-to-day admin tasks
This is a fantastic opportunity to gain real-world office experience, develop professional skills, and play a key role in keeping our operations running smoothly.
Core Responsibilities:
You’ll provide essential administrative support across the firm, helping our business operations and legal teams.
Your work will include:
Format legal documents and assist solicitors with document preparation
Organise and book meeting rooms, including setup and coordination of refreshments, AV, materials and external lunches
Support with the execution of team events firmwide
Handling incoming and outgoing post and courier services
Greeting visitors and suppliers, supporting front-of-house duties
Respond to phone calls, supplier enquiries, and internal requests
Maintaining accurate records, filing systems and archiving documents
Undertake training on any other relevant systems relevant to the role
Play an important part in providing general admin support to keep the business running smoothly
What we are looking for:
Be eager to learn with a positive attitude
Communicate well, both verbally and in writing
Be fluent in English and comfortable using IT and MS Office packages
Be organised and have good attention to detail
Work well in a team and would enjoy a collaborative office environment
What We Offer:
Enrolment on the Business Administrator Level 3 Apprenticeship with full support from our training partner Babington
Practical experience in legal admin, business operations and professional standards
A friendly, inclusive team based in central Birmingham
Real-world skills and exposure to a professional, client-focused environment, setting you up for your future career
We focus on your attitude and potential, not just your qualifications – this opportunity is designed to support people starting out in their careers
33 days holiday, including public holidays.
Option to buy up to 5 holiday days a year.
Private Healthcare
Discounted gym memberships, access to retailer discounts, team socials and more!
Training:
On completion of this 15 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:Established in 2014 by Toby Harper, our founder and CEO, Harper James is a new breed of commercial law firm. Our purpose is as clear now as it was in 2014 – we want to enable growth-oriented businesses to succeed. We do this by delivering top-quality and accessible legal services and acting as partners in our clients’ journeys while operating according to our unique values.
We work nationally with start-ups through to unicorns and long-running established businesses that may now be looking to scale or looking to exit.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail....Read more...
Undertaking general administration duties that will focus on:
Taking responsibility for initiating and completing tasks, and to manage priorities and time to successfully meet deadlines
Preparing agendas and taking minutes of meetings when required
Supporting on financial administration, including raising purchase requisitions and maintaining purchase order records
Process and respond to enquiries, providing specialist and general advice on services under the supervision of an experienced mentor within the Estates and Property Department
Data input into Management Information Systems for example Computer Aided Facilities Management, Environmental Management system and other Estates online portals
Assisting with the preparation of Estates and Property Services reports and statistical data
Assist with updates and improvements to the department’s intranet pages
Assist with organising and arranging Estates and Property Services events and functions, including logistical support and coordination of resources
Contribute to the development and improvement of the departments administrative systems and processes, making suggestions for improvements
Assist in the collection of evaluation data for projects to seek insights into what has worked well and what needs improving
Using tools to scope, plan, monitor and report to successfully support the delivery of projects
Undertake other such duties of a similar nature which fall within the scope of the role, and which may be required from time to time
Supporting with travel arrangements where appropriateActively follow and promote the University of London policies, including the University's Dignity at Work and Equal Opportunities Policy and actively promote these where possible
Maintain an awareness and observation of fire and health and safety regulations
Any other duties consistent with both the grade and scope of the post
Any other duties reasonably required of the postholder by the reporting manager
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:
Full-time employment upon successful completion of the apprenticeship
Employer Description:The University of London is a leading UK provider of distance and digital education internationally, offering programmes to 45,000 students in 190 countries around the world. Although proudly rooted in London, their community and impact are global.
They are a national leader in the humanities, and we promote their value to society and the economy through knowledge creation and exchange.
They are also a federation of 17 world class higher education institutions, with collaboration at the heart of their ethos. The University of London federation is a collective community of more than 240,000 learners and 50,000 staff, delivering world-leading research across all disciplines.
Their passion for increasing access to education and mobilising the collective power and expertise of the federation is central to their ability to transform lives around the world and address the global challenges of the future.
Their clients consist of the world’s largest and most successful technology providers such as Amazon, Cisco, Airbus, and Dropbox to name a few!Working Hours :Monday - Friday, between 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Assist our dentists or therapists by means of chairside support duties under supervision in accordance with the GDC Dental Nurses guidance. Working alongside our team of dentists, nurses and receptionists
Work towards a nationally recognised qualification in dental nursing
Logging in your induction and training
Follow every policy and procedure within the practice
Maintain an acceptable working relationship with members of our dental team
Maintain a close contact with the practice manager on all workplace matters including administration, pay and conditions
Be available to assist the reception on their duties if required
Take reasonable care for your own health and safety and that of others
To learn the use of different dental materials, instruments and their properties across a range of dental treatment procedures
To learn all aspects of decontamination and cross infection control and adhering to them
Receiving all the necessary vaccinations
Take all necessary care in working with all equipment and their maintenance in accordance with the manufacturer's instructions
Following the practice policies and procedures in waste disposal
Use of the practice computer and X-ray systems
Completion of laboratory request forms and keeping records of all items
Locate all necessary laboratory work, ready for each session
Provide patient support by liaising with reception over appointments
Escorting patients from the waiting room to the surgery and communicating to the clinician any change in medical history or problems that they have noted
Maintain patients’ confidentiality at all times in relation to patient medical history, details of treatment, financial transactions or any conversation overheard or conducted within and outside the practice
To learn how to deal with a medical emergency
Perform chaperoning duties for other clinical GDC registrants
Answer telephone, receive mail, email
To use dedicated computer program to enter patients details and treatment plans, manage the appointment book, send appointments by mail/email
Maintain recall systems
File patient clinical records and correspondence securely and ensure they are kept up-to date
Attend all agreed trainings, Induction and other structured sessions
Assist in all clerical and administrative duties as required by the principals and the manger
Report equipment failures to the practice manager and work in general in close liaison with the principals and the practice manager and bring to their attention any concerns about aspects of the practice, its performance or the performance of others in the practice
Attend all practice meetings and perform all tasks that are reasonably requested by the principals and the manager
Adhere to policies, procedures within the practice and all conditions stated in their contract and staff handbook
Training:You will study towards a Level 3 Dental Nursing ApprenticeshipYou will complete your training at our Training site in Newcastle once a week and then you will be with the employer for 4 further days a week.Training Outcome:Depending on the circumstances of the business and upon completion of the apprenticeship programme, there could be a potential position of employment available. Employer Description:Hencotes Dental Practice are a friendly, professional dental practice located in Hexham. With their highly qualified clinicians, we make sure you are well looked after and treated with dignity and respect at every stage.Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your duties will include:
Planning and supervising both child-initiated and adult-led activities that reflect the needs and interests of each child
Supporting children to develop early numeracy and language skills through games and play
Meeting the care needs of individual children, such as feeding, changing nappies, and administering medicine where required
Working in partnership with colleagues, parents/carers, and other professionals to ensure every child’s individual needs are met
Our aim is to provide children with the highest standard of pre-school education - to learn, have fun, and grow
We’re excited to expand our team with a new Apprentice. We’re a super-friendly team who work with brilliant children, and we’d love to hear from you if you’d like to join us.
Support for Pupils and Families:
Helping to deliver the EYFS curriculum, ensuring that the individual needs and interests of children are met (working closely with the nursery team)
Supporting children to broaden and enrich their learning while promoting our key learning values
Working alongside the nursery team and the SENDCO to help implement relevant support plans
Providing a high-quality environment that recognises and respects each child’s individual needs, including any additional needs, disabilities, family cultures, and medical histories
Supporting pupils under the direction of the nursery teacher or EYFS leader
Support for Teachers:
Collaborating with the nursery team to create an enabling environment and engaging learning opportunities
Keeping records of your key children’s development and sharing them with parents, carers, and other key adults in the child’s life
Supporting positive behaviour management in line with the school’s policy
Helping to maintain a safe and welcoming environment
Assisting the nursery team with administrative tasks, resource preparation, and classroom displays
Training:
Early Years Educator Level 3 Apprenticeship Standard
Attend our Filton Campus 1 day every fortnight
Training Outcome:
Successful completion of apprenticeship - full time permanent position will be discussed
Employer Description:We are a Primary and Early Years Trust dedicated to creating unique primary schools that serve their communities. At The Leaf Trust, we strongly believe in the transformative power of education, both as a means of advancement and as a source of joy.
Our mission is simple yet profound: we aim for every individual to feel a deep sense of belonging within their school community and the wider trust community. We are committed to fostering an environment where everyone has the opportunity to grow through development opportunities and enriching experiences, ultimately leading to success in all aspects of life.
We recognise that true collaboration thrives when we work together. As a family of schools, we prioritise the value of sharing knowledge, being inspired, and supporting one another. We actively encourage easy visitation between our schools, allowing for cross-pollination of ideas and collective growth.
With an unwavering commitment to excellence, The Leaf Trust is dedicated to providing the highest quality education for all our children, staff, and families. We strive to create an inclusive and nurturing environment where each individual can thrive and succeed.Working Hours :Term time plus insets 32.5 hours – 8.30am - 3.30pm with one hour unpaid lunch break. Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Logistics and Transport Administrator
Location Poole
Hours 37.5 hours per week, Monday Friday
Salary - £28,000 - £30,000 per annum (DOE)
Assignment Temp 2 Perm
Were seeking a highly organised and detail-oriented Logistics and Transport Administrator to join our client on a temp-to-perm basis. This is a fantastic opportunity for someone with prior logistics or transport administration experience in a fast-paced environment, ideally within FMCG or seasonal industries. The successful candidate will ensure the efficient coordination of bookings, transport arrangements, and compliance documentation while delivering excellent customer service.
Duties
- Maintain and update customer portals to ensure accurate and timely information
- Book and coordinate outbound UK transport in line with business and customer needs
- Obtain and process customer bookings effectively
- Create, manage, and maintain all required paperwork to meet legal, regulatory, and internal compliance standards
- Deliver customer aftercare support, ensuring professional and timely responses to queries
Skills
- Previous experience in logistics and/or transport administration, preferably within a busy FMCG or seasonal environment
- Strong organisational skills with the ability to manage multiple priorities
- Excellent communication skills with a professional, customer-focused approach
- High attention to detail and accuracy in all administrative tasks
- Confident IT skills, with experience using customer portals or logistics systems advantageous
- A proactive problem-solver who works well both independently and as part of a team
To apply, or for more information please get in touch with Shannon on 07441919648 or shannon@holtrecruitmentgroup.com....Read more...
