Business development - following up on leads using email templates
Arranging meetings and booking meetings rooms (where necessary)
Sorting meeting room prior to meetings - tidying, providing refreshments & ensuring all required tech, documents or stationery are available
Answering calls, taking information and directing the call as necessary
Prepare slides for training presentations
Maintaining stationery supplies
Post
Research - travel, accommodation and meeting room/restaurant options
Maintaining databases and filing system
Project management - assist with organising team activities including birthdays/celebrations
Read materials and conduct research then summarise findings for review
Assisting with document creation
File opening & file closing
Invoice creation and credit control
Training:Business Administrator Level 3.
Training will be provided by the Heart of Yorkshire Education Group and will be delivered on MIS Teams. Training Outcome:Potential to become a permanent member of staff should they meet the required standards in role whilst living and breathing the company values.Employer Description:Thrive Law is one of the leading, regulated employment and discrimination law firms in the UK.Working Hours :Monday to Friday 9am to 5.30pm
flexible and remote workingSkills: Communication skills,Attention to detail,Administrative skills,Team working,Initiative,Good work ethic....Read more...
Accurately input, update & monitor patient related information onto the computerised electronic system.
Prepare Physiotherapy & Occupational Therapy treatment notes for initial attendances.
Responsible for the security of case notes in the deapartment.
Process telephone calls & enquiries, take appropriate action.
Arrange transport for patients if required.
File patients treatment cards accurately and retrieve as required.
Respond in a professional & sensitive manner when dealing with confidential issues.
Work closely with Amin & Clerical staff to ensure essential work is completed.
To provide aministrational duties in a professional, polite and timely manner.
Provide customer care of the highest standard.
Training Outcome:Once successfully completed the Apprentice will be able to apply for a banded role within the Trust or continue onto the next level apprenticeship.Employer Description:The Royal Wolverhampton NHS Trust is one of the largest NHS Trusts in the West Midlands providing primary, acute and community services. We have been nationally recognised for providing excellence in healthcare; we are home to the busiest and most technologically advanced Cardiac Centre in the West Midlands.Working Hours :Full time, Mon-Fri 9am-5pm, shifts may vary depending on departmental needs.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers that their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner Apprenticeship Standard
Apprentices will be required to have or achieve level 1 English and maths and to have taken level 2 English and maths tests prior to completion of their apprenticeship
Blended on/off the job training and location to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family run business, continuing to go from strength to strength and proud of it.Working Hours :Days and Shifts TBC - Full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
Working in a busy warehouse that supplies car parts to the motor industry.
Responsibilities will include:
Taking deliveries
Checking for damaged/missing items
Storing goods
Moving stock by various methods
Picking/packing orders
Loading goods for dispatch
Maintaining stock records and housekeeping
Training:
Level 2 Supply Chain Warehouse Operative Apprenticeship Standard
Support with English and maths if required
End Point Assessment
Work based learning
Training Outcome:A full-time position may be available upon satisfactory completion of apprenticeship.Employer Description:A to Z Auto Parts is a leading distributor of quality automotive parts and accessories. We stock more than 50,000 part numbers featuring some of the best-known brands in the industry. Our relationship with our clients is paramount. To maintain our high standards, we offer a fast and efficient delivery service and have an experienced technical support team on standby for any queries. We pride ourselves on being a leader within our field and endeavor to offer a service second to none.Working Hours :Monday to Saturday (Day off in the week) 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness....Read more...
The role of a Retail (Parts) Advisor Apprentice:
Building and maintaining relationships with internal and external customers both in person and over the phone
Developing relationships with other departments
Preparing orders
Meeting deadlines
Stock control/management
Processing warranty claims and payment
Identifying parts
Business development/planning
Marketing and visual merchandising
Forecasting and budgeting
Managing logistics including organising and arranging deliveries
Training:You will learn the key principles, practices and skills that underpin the role. You will achieve a Level 3 Retail Team Leader qualification to further develop and apply your skills in more complex situations.
Training is delivered at the state-of-the-art Mercedes-Benz Apprentice Academy in Milton Keynes, via a block release programme.Training Outcome:
Parts Process Specialist
Parts Supervisor
Parts Manager
After Sales Manager
May lead to Sales Executive
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employerSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Patience....Read more...
Dental Nurse role consists of:
Assisting dentists
Decontaminating instruments
Updating patient records as instructed by the dentist
Supporting the wider team
Have the ability to use your own initiative
Set up and prepare the surgery
High standards of cleanliness and infection control
Keeping patient information confidential
Reassuring patients
Confidentiality
Reception duties
Stock controlFollow all workplace policies and procedures
Safeguarding
Assist with X-rays
Training:
Dental Nurse (integrated) Level 3 Apprenticeship Standard
Training will take place at our brand new Academy in Preston. It will consist of 4 days of 'One the Job' training in practice and one day per week doing theoretical training at the academy
Training Outcome:
After qualification, the apprentice could progress to being a Hygeinist, Therapist, Practice Manager or alternatively attend university to study to become a Dentist
Employer Description:A lovely dental practice in LiverpoolWorking Hours :Monday - Friday, 9.00am - 5.00pm including college day. There may be a possibility of working evenings and some weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
To fully understand the apprenticeship programme and apprenticeship enrolment process, and provide effective support and guidance to apprentices and employers
Manage candidates’ applications
Complete documents to ensure apprentices are signed up efficiently
Manage employer documents
Administration duties - update apprenticeship tracking spreadsheets
Inputting of data to the relevant software system
To support the collection of data from students and employers
Receiving incoming calls
General adhoc admin duties such as filing, scanning etc
Training:May lead to permanent position once the apprenticeship has successfully been completed.Training Outcome:Permanent employment.Employer Description:We provide dental education through bespoke programmes to enhance and develop the whole dental team. We specialise in the provision of dental nurse apprenticeships and post-registration qualifications through City and Guilds, NEBDN and ILM. We work closely with a large number of employers across the West Midlands in the recruitment, training and development of apprentices of all abilities. Our team is comprised of highly qualified and skilled individuals, with a vast amount of experience in supporting the learning journey and promoting student well-being.Working Hours :9am - 5pm Mon - Thu.
9am - 4pm Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
On joining the practice your first few weeks will be focused on learning the basics of care navigation which will include a mix of patient facing and telephone based contacts alongside learning our clinical and appointment systems. Typical duties could include:
Answering the phone, operating the computer appointment system, dealing with patient enquiries, computer data entry.
As you progress through your apprenticeship we will support you to ensure you learn other aspects of our medical administrator role to compliment your training course and enable you to achieve the standard required.
IT skills essential - as this role involves a lot of computer work.
Training:
Business Administrator Advanced Apprenticeship through Petroc, Barnstaple - one day per week during term time with the other 4 days per week spent at Caen Medical Centre
Training Outcome:After successful completion of the apprenticeship we would be keen to offer a permanent role within our medical admin team if business needs allowed. Otherwise a Business Administration qualification should pave the way for progression within the NHS or other sectors.Employer Description:We are a GP surgery and we provide primary medical services to 12,900 residents within Braunton and the surrounding communityWorking Hours :Monday to Friday 8.30am-5pm, one hour lunch break (unpaid)Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
General Business Administration Duties
Answering telephone and email enquiries
Creating sales Invoices for orders and transactions
Dealing with any clients and customers
Booking in and arranging nationwide delivery
Booking in, recording and photographing stock
Updating our website database, providing specifications and descriptions of stock items.
Keeping ongoing customer information up to date
Updating social media account
Working closely with a team & management to develop sales
Training Outcome:
Permanant position within the company
Further apprenticeship opportunities
Employer Description:Red Hot Chilli are experts in quality used catering equipment. We specialise in refurbishing heavy duty stainless steel appliances for commercial kitchens, but also deal in furnishings and smaller scale equipment. Over the years we have served a wide range of catering and hospitality companies, from fresh start ups, nationwide pub chains, and even catering props for television studios. From our showroom in Warrington, Cheshire, we regularly buy and sell used catering equipment locally to Manchester, Liverpool and North Wales. Our staff is happy to arrange transport nationwide, and even export to EuropeWorking Hours :Monday to Friday (No Weekends) shifts TBA.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Main duties include:
Supporting the sales team with preparation of despatch paperwork, along with sales order preparation and sales enquiries.
Outbound calls for sales prospecting, customer service, arranging collection and delivery of goods.
Secondary duties include supporting the purchasing, operations and accounts teams when needed.
Supporting sales and operations teams with enquiry, order and invoice processing.
Training:This Apprenticeship is completed within the workplace every four weeks. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.Training Outcome:This is an entirely new role and we see the right candidate progressing into part of the Internal Sales team, perhaps as an internal sales associate
Employer Description:DLR Elastomer Engineering are a manufacturer of specialist rubber and polyurethane products. Supplying a number of industries including defence, aerospace, chemical processing, oil and gas, rail and construction.
Based in our 100,000 sqft factory in Leyland we employ 35 staff, many of whom have been with us for over 15 yearsWorking Hours :Monday to Friday
Typically 07:30-09:00 start until 16:00-17:30 finishSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
- Supporting with sales ledger tasks, including preparing and sending invoices, as well as liaising with clients regarding their payments
- Supporting with purchase ledger tasks, such as processing supplier invoices and responding to payment enquiries
- Assisting with the processing of internal and recharged expenses
- Entering transactions into our financial software
- Administering petty cash across multiple currencies held by the company
- Providing ad-hoc financial administrative support to the wider company as neededTraining Outcome:Following completion of the apprenticeship, you could be given the opportunity to apply for a permanent position at Costello Medical with the option of further study.Employer Description:Costello Medical is a rapidly growing global healthcare agency specialising in medical communications, market access and health economic and outcomes research. We work with a wide range of clients, including the industry’s most successful pharmaceutical and medical technology companies, patient and public health bodies and charitable organisations. Our lasting client partnerships create a direct and measurable impact on the successful launch of novel therapies and devices across a wide range of disease areas. Our vision is to be a community of the very best people, constantly challenging ourselves to make meaningful and outstanding contributions to improving healthcare.Working Hours :Monday to Friday, 9am to 5.30pm (flexible working hours apply)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Team working....Read more...
Depending on your job role and work environment: Use appropriate communication skills, along with reinforcement techniques (to confirm understanding) during non-facing customer interactions.
Be able to organise yourself, prioritise your own workload/activity and work to meet deadlines.
Training:
Customer service Level 2 City & Guilds qualification.
No days are required to attend college as all work will be done remotely. No days are required to attend college as all work will be done remotely.
Training Outcome:Depending on the employer there's usually a clear path to promotion once you complete your apprenticeship, moving up from customer service assistant to supervisor, team leader and then into more senior management roles.Employer Description:The company is one of the longest established car hire brands in the UK. Originally life started out as a wedding services company including wedding car hire based in Cradley Heath. However, now the family run business has been transformed into a company with over 20 cars available for a variety of events including weddings, school proms, hen nights and birthdays.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Dental Nurse role consists of:
Assisting dentists
Decontaminating instruments
Updating patient records as instructed by the dentist
Supporting the wider team
Have the ability to use your own initiative
Set up and prepare the surgery
High standards of cleanliness and infection control
Keeping patient information confidential
Reassuring patients
Confidentiality
Reception duties
Stock controlFollow all workplace policies and procedures
Safeguarding
Assist with X-rays
Training:
Dental Nurse (integrated) Level 3 Apprenticeship Standard
Training will take place at our brand new Academy in Preston. It will consist of 4 days of 'One the Job' training in practice and one day per week doing theoretical training at the academy
Training Outcome:
After qualification, the apprentice could progress to being a Hygeinist, Therapist, Practice Manager or alternatively attend university to study to become a Dentist
Employer Description:A lovely dental practice in MacclesfieldWorking Hours :Monday - Friday, 9.00am - 5.00pm including college day. There may be a possibility of working evenings and some weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Working within the IT Department as a Customer Service Apprentice.
Communicating with Customer/Clients via emails/digitally, telephone and also on person with other departments and service users
Use of IT Systems
Administration Duties
Updating /data entry
Involvement with projects to ensure they run smoothly
Ensuring effective support provided to IT Team and ensuring that quality standards are met and maintained within the business
Respond to service satisfaction surveys to identify any improvements required for department
Training:
Customer Service Practitioner L2
Functional Skills Maths & English Level 2
Min 20% OTJT
EPA
No day release- inhouse training
Training Outcome:Can progress within business to Team Leader L3Employer Description:Hayley Group is the largest independent distributor of engineering products and consumables in the uk. They are an equal opportunities employer, currently employing over 1000 people who provide industry leading customer service.Working Hours :Monday-Friday 8.00am-5.00pm
1 Hour Lunch
Will be required to work 1 in every 4 saturdays (8.30am-12.30pm)
Max 40 hours per weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
To provide an effective and efficient IT service for the efficient conduct of the Beacon Multi-Academy Trust
Server, network, Mac and PC (laptops and desktops) support
Creating and updating documentation and processes
Maintenance and management of IT hardware on a day to day basis
Software support and troubleshooting
Backup management, including data restoration
Creation and management of user accounts using Active Directory
Logging issues and tickets using a Helpdesk System
Liaising with second and third line support to resolve issues • Prompt response and resolution of support calls
Training:This apprenticeship is delivered as a day release, please make sure you can travel to both the employer and college.
Level 3 Informations Communication Technician Apprenticeship Standard
Behaviour, Skills and Knowledge
Training Outcome:
There is an opportunity to secure a permanent position after successfully completing the apprenticeship
Employer Description:Our open culture ensures that all Trust staff and students are motivated and supported to develop their own skills, supporting each other to be their very best to provide an exceptional educational experience.Working Hours :Monday - Friday, 8.00am - 4.00pmSkills: IT skills,Attention to detail,Communication skills,Organisation skills,Administrative skills....Read more...
During the Business Management programme, you will be working along-side our Living Space team and learning about the industry, gaining experience through functional rotations
You’ll support key functions as you develop your understanding and skills in preparing tenders, interact with potential clients, and gain an appreciation of their needs and concerns
You will learn about commercial aspects of the industry and assist with administrative processes
Upon completion of the scheme, you will be able to develop your career in either Site Management or in a Commercial role
Training:
You would be required to complete a Level 4 Construction Site and Built Enrironment through Accxel College on a block release basis
Training Outcome:
You would be looking to move into a management role on a successful completion of this program
If you already hold a construction related degree you will progress onto Chartership
Employer Description:The Wates Group, established in 1897, is one of the leading privately-owned construction, residential development, and property services businesses in the UK. We employ approximately 3,600 people and work with a wide range of public and private sector customers and partners.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working,Initiative....Read more...
Core Duties and Responsibilities:
• Support team against KPIs• Carry out tasks required to facilitate our service offerings• Communicate with clients and stakeholders via email and telephony• Provide support for field agents on the day or in advance of visits• Liaise with 3rd party contacts and book/cancel resource• Carry out quality checks on accounts visited by the field team• General office administration tasks/requirements• Package new field agent kits for postageTraining:Please note, as part of the Initial Assessment process, all qualifications will be verified by the Learning Records Service (LRS) via the Education & Skills Funding Agency.Training Outcome:The role is permanent successful candidates could go onto Degree Apprenticeship opportunities.Employer Description:Marston Holdings began enforcing court orders almost 40 years ago - Since then, we have grown organically and through acquisition to provide a multitude of end-to-end services thats support the implementation of public policy. We now recover over £850m each year on behalf of the taxpayer, as well serving private and commercial clients.Working Hours :Monday - Friday
9am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
The successful candidate will:
Provide financial administration across the business
Processing Supplier Invoices, Supplier Statement Reconciliation and liasing with suppliers
Post Bank transaction and produce Bank reconciliations
Process Expenses and Credit Card on Concur system
Maintain the system of internal financial controls and supporting Accountants in Internal and External Audits
Produce quality work that meets deadlines and is accurate and professionally presented
Gain some experience payroll administration
Training:
AAT Foundation certificate in accounting (Level 2)
This apprenticeship is 15 months plus 3 months for End Point Assessment and gateway
Location – Stillington, Stockton
Working 4 days per week inclusive of 1 day release for study at Darlington College
Training Outcome:There may be an opportunity to secure a long term position after successful completion of the apprenticeship.Employer Description:Darchem has been established since 1953 (70 years), and is a global leader in the manufacture of thermally engineered components for critical aerospace,defence, automotive & nuclear applications.Working Hours :Monday to Thursday between 7.30am - 5.15pm with day release to College TBC.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Reliable,Motivated,Thorough....Read more...
Learn, from senior designers, detailed design work on below ground clean water infrastructure projects
Undertake design applications to statutory water companies
Liaise with statutory water companies, clients and other stakeholders
Learn and manipulate WaterCAD to produce detailed water designs and reports
Produce documentation and drawing reviews
Assisting Project Managers and Site Supervisors with design guidance and delivery of projects
Undertake costings of designs
Undertake costing of design and commercial variations
Updating and managing design, variations and documentation logs
Assist with production of risk assessments and method statements
Training:Construction Support Technician Level 3.
The apprentice will carry out their training in the workplace and will have a 'work-based tutor' from Hopwood Hall College who will support them through their apprenticeship.Training Outcome:You may have the opportunity to progress to a senior member of the design team, with the opportunity to learn other utility disciplines (Gas, Electric).Employer Description:P.N Daly Ltd is a supplier of gas, water, electricity and telecommunication network design, construction, connection, repair, maintenance and support services.Working Hours :Monday to Friday - 8am to 5pm with 1-hour lunch.Skills: IT skills,Organisation skills,Administrative skills,Number skills,Analytical skills,Creative....Read more...
Overall, your main duties will include:
- Providing 1st Line Support to the Point Four customer base
- Providing support to achieve incident and problem resolutions or escalation
- Meet deadlines with frequent changing workloads
- Identify and recommend improvements to processes in order to further streamline the support function
- Maintain contact with customers via the phone, email and remote contact - Have to ensure customer issues are addressed promptly and within internal SLA'sTraining:You will be completing your L3 IT TECH SALES Apprenticeship via Remit Training. Learning will be delivered to you virtually via blended learning model.Training Outcome:You could potentially be offered a permanent position at the end of the apprenticeship.Employer Description:Remit Training is a training provider company who will go over apprenticeship training with candidates who are offered an apprenticeship.
Digital
& IT
creative, data analysis, infrastructure, COmms…ready for an upgrade?
Apprenticeship solutions that focus on the most in demand skills across IT, software development, data, sales, and marketing. Attract top talent. Reduce critical skills gaps. Future-proof your business
We drive exceptional, individual and organisational performance through teaching and learning.
Big enough to deliver excellence, small enough to really care.Working Hours :Monday to Friday 9-5:30Skills: IT skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
We are looking for a friendly, reliable and organised person, who will support our admin function. Daily activities will include:
Major objectives:
To ensure that allocated administrative, finance and clerical records and systems are maintained accurately and kept up to date.
To ensure that callers and visitors to the school are dealt with in a friendly and courteous manner and that they or their queries are directed to the appropriate member of staff.
To ensure accuracy and confidentiality in dealing with requests and maintaining records.
To ensure that all forms received are complete, accurate and processed correctly.
To ensure that the school’s standards of customer care are achieved.
To comply with the appropriate Government, Local Authority (LA) and the School's policies, procedures and systems.
To follow the requisite procedures and legislation regarding confidential information, e.g. the Data Protection Act.
To be proactive in the implementation of the School’s and LA’s Equal Opportunities policy, Health & Safety regulations and Environment Protection policies.
Helps visitors and callers regarding procedures, forms etc.
Compiles basic written communications, reports, letters.
Arranges transport for school activities/visits.
Answers telephone and face to face enquiries when covering reception.
Takes messages or re-directs to the appropriate person.
Deals with pupils who are sick until they are collected by parents/carers.
Provides appropriate advice to visitors and callers on known school policy or procedures, assisting with forms etc.
Carries out security checks on all school visitors and issuing badges.
Informs parents/carers/professionals/services of meetings/events.
Liaises with support services (school nurse, dentist, therapist etc) to arrange appointments.
To answer enquiries from callers and visitors and to signpost.
To provide basic admin' support e.g: filing, photocopying, word processing, dealing with the post etc.
To ensure that any named lost property is returned to the owner.
To compile basic written communications, reports, letters, etc.
To help pupils with their needs, listening to concerns, being helpful and approachable.
Training:You will get training from our own staff as well as from the apprenticeship provider. All training will take place at the school and some tutorials will be remote and virtual. We will ensure you get protected time to study and receive plenty of feedback on your work and studies. You will have one to one coaching every 3-4 weeks from the training provider. At the end of the apprenticeship, you will achieve the level 3 Business Administrator Apprenticeship qualification. Functional Skills Level 2 in English and maths will be provided for those without GCSE Grade 4/C or equivalent qualifications.Training Outcome:Completing the apprenticeship could potentially lead to career advancement within the educational sector, including roles such as receptionist or administrator or pursuing further qualifications to become a qualified school business manager, HR advisor or bursar.Employer Description:Currently 420 children attend Rolleston Primary School, aged between 4 and 11. As a school we work hard to ensure the highest possible education for every child that comes through our doors. We are determined to expand opportunities for each individual whilst recognising their own unique talents and abilities. The environment and creative curriculum we offer encourages expression, courage and determination.
https://www.rolleston.leicester.sch.uk/Working Hours :This apprenticeship is for 32.5 hours per week, Monday to Friday 39 weeks of the year. Working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Committed to learning,Good with children....Read more...
Forecasting and budgets
Contribute to the creation of financial statements, reports, and budgets
Perform financial forecasting activities and effectively manage finance systems and software
Create and share monthly management reports
Developing and implementing business plans to improve cost-efficiency
Assist in reviewing monthly budget reports
Invoicing and income recovery
Create quotes/invoices/credit notes and accurately maintain finance information and processes
Assist in monthly billing and other month end tasks
Raise rechargeable invoices on Xero and supplier invoicing systems
Perform weekly statement runs for all suppliers
Streamline and oversee invoicing processes for enhanced efficiency
Proactively pursue invoice payments to ensure all invoices are paid on time
Proactively pursue all overdue debts, with a dedicated daily approach and escalate overdue invoices to the Managing Director
Execute and accurately record financial transactions in a punctual manner
Cost control and reconciliation
Reconcile bank statements, ensuring precision in financial data.
Handle tasks related to accounts payable, accounts receivable, and credit control
Prepare tax documents and facilitate filing processes
Assist in financial audits and contribute to compliance efforts
Deal with all incoming and outgoing financial queries
Provide general administrative support to the finance department
Collaborate with colleagues to enhance financial processes and systems
Build excellent relationships with our clients and suppliers
Update company information as required on company CRMs and supplier CRMs
Training:You will undertake the “Assistant Accountant” Apprenticeship (an Advanced Apprenticeship in Accounting), with full support from Accountancy Learning as part of their Flexible Apprenticeship Programme.
Assessment will be by an “End Point Assessment” and will be graded “Pass” or “Distinction”. This will include two elements:
A Professional Discussion. This will include a series of questions allowing you to to display the knowledge and experience you have obtained over your apprenticeship. You will build a Portfolio of reflections and product evidence that will be used for discussion points in the PD
A Synoptic Exam. This will include elements you have learnt throughout your studies of the individual AAT Units, and this will contribute towards your end grade
You will be prepared for both of these elements by undertaking studies for the AAT (Level 3) Advanced Diploma in Accounting. This will underpin both elements of your “end point assessment”. It is anticipated that your apprenticeship duration will be for 15-18 months. Those with no prior accounting knowledge might be required to first complete their Level 2 Accounts/Finance Assistant Apprenticeship.
You will receive support from both the employer, and the training provider, to complete and achieve your Apprenticeship and will be given time to study during the week on a day release basis. As you are working towards a professional qualification, it is also expected that you will continue your studies outside of normal office hours.
As you learn more in both the office and in your studies your responsibilities, and the variety of tasks you undertake, are expected to increase.
Those with previous relevant qualifications and experience may be considered for a Higher Apprenticeship undertaking the Professional Accounting Technician Standard.Training Outcome:There is a strong progression path for a successful apprenticeship to go on and complete a level 4 apprenticeship afterwards along with continuous development and chances to increase duties and responsibilities within their role.Employer Description:Empro Business Group are a boutique consultancy group
Focused on providing consultancy, recruitment, and
technology solutions to the built environment sector.Working Hours :Monday - Thursday 8am -5pm
Friday 8am - 3pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
The role will include various administration duties within the company with the aim to develop and have more responsibility during your apprenticeship?
The role will include some of the following areas:
General administrative duties including typing correspondence by e-mail and letter
Inputting data onto internal systems with a high level of accuracy
To undertake photocopying, scanning record keeping and distribution of relevant documents
Using Microsoft Packages, in particular Word and Excel
Answering the telephone in a professional manner and in a timely manner
Follow up on correspondence and proactively contact customers
File all completed paperwork in the appropriate customer files
Support to members of the Team
Using Microsoft Packages, in particular Excel and Outlook
To deal courteously and efficiently with all customers
Providing refreshments for customers, when required
Ensuring that the Policies of the company are observed and that good practice is encouraged, particularly in the areas of Health & Safety, Equal Opportunities and confidentiality
As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows:
Attend and be punctual for all induction sessions, lessons and work-based training/support sessions
Complete required assignments with by the required timeline
Build up your portfolio of evidence on-going
Access support from your tutor assessor and manager, as and when required
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.Training:Overview of Customer Service Practitioner Level 2 Apprenticeship Standard
The role of a customer service practitioner is to deliver high quality products and services to the customers of their organisation. Your core responsibility will be to provide a high-quality service to customers.
The standard covers the following:
Knowledge:
Knowing your customers
Understanding the organisation
Meeting regulations and legislation
Systems and resources
Your role and responsibility:
Customer experience
Product and service knowledge
Skills:
Influencing skills
Communication
Interpersonal skills
Personal organisation
Dealing with customer conflict and challenge
Behaviours / Attitude:
Developing self
Being open to feedback
Team working
Equality – treating all customers as individuals
Presentation – dress code, professional language
“Right first time”
You will complete an End Point Assessment this will involve the following:
Showcase/Portfolio
Interview
Practical Observation
Professional discussion
You are given one day per week as time off to study; you will attend classes face to face and via teams to complete work for your apprenticeship. The study day is a Wednesday.Training Outcome:
Opportunity to join the company as a full-time permanent employee, upon completion of apprenticeship
Progression to other training following successful employment and achievement of apprenticeship
Employer Description:Turner Brothers (Holmfirth) Limited has gone from strength to strength in the vehicle service and repair business. Based in the Holme Valley, Holmfirth Huddersfield we are well placed to serve the local community and beyond. A heavy investment in our facilities and has staff put us at the forefront of vehicle maintenance. Turner Brothers is part of the AutoCare Network which means our standards of customer service, workmanship and facilities have to be second to none.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Excellent attendance....Read more...
Founded in 1998, Armorduct Systems are celebrating 25 years as a high-volume UK manufacturer of cable management components and systems.
Combining our extensive portfolio of standard products with our in-house design capability enables us to provide the right product and the right solution every time.
Based in the Midlands, we supply cable trunking, cable tray and cable basket, plus lighting, flooring and perimeter cable containment solutions for UK and European projects.
Working closely with our customers is the best way to ensure the most successful outcomes, all supported through our partner network of electrical distributors.
Business Administrator - Apprentice Job Description:
We are seeking a motivated and enthusiastic Business Administration Apprentice to join our team. In this role, you will gain hands-on experience and develop a range of skills related to office administration, business processes, and communication from all departments within the business. This apprenticeship offers the opportunity to learn and grow within a dynamic and supportive environment while working toward a nationally recognised qualification in Business Administration.
Key Responsibilities:
General Administrative Support:
Undertaking everyday office tasks such as filing, document management, data entry
Managing incoming and outgoing mail, emails and phone calls
Maintaining office supplies and equipment
Keeping databases and systems updated with accurate information
Document preparation
Preparing documents, reports, presentations, and spreadsheets as required
Assisting with the creation of proposals and meeting minutes
Customer Service:
Liaising with clients, suppliers, and stakeholders via email, phone, or in person
Assisting with resolving customer inquiries and ensuring a high level of service
Business Process Support:
Supporting the team with project management tasks, including documentation, tracking, and reporting
Participating in business meetings and taking notes
Learning and Development:
Attending training sessions and completing assignments as part of the apprenticeship
Working closely with mentors and experienced team members to learn the fundamentals of business administration
Developing key skills such as problem-solving, time management, and communication
Requirements:
A keen interest in business administration and developing a career in this field
Excellent organisational and time-management skills
Strong communication skills (written and verbal)
Basic proficiency in Microsoft 365 (Word, Excel, PowerPoint, Outlook)
Willingness to learn, take initiative, and work within a team
A professional and positive attitude
Training:Completing a Level 3 Business Administration Apprenticeship Standard, consisting of:
Knowledge and competence qualification in business at Level 3
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
External Sales
Team Leader
Assistant Manager
Branch Manager
Employer Description:EDA learning and development will employ you on behalf of this employer.
We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 4.00pm (with 1-hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Timekeeping,Enthusiasm,Keen to work and study....Read more...
Binding, scanning, printing and filing duties, as required
Basic letters and correspondence
Scheduling client meetings
Data entry using Excel and St. James’s Place internal IT systems
Client birthday and Christmas cards
Office Receipts
Preparing report packs
Head Office follow up / general enquiry calls
Stationery monitoring / ordering
Assisting with the preparation of client meeting packs
Maintaining and updating client records
Downloading / printing factsheets
Preparing and printing mail merges
Attending internal/external training courses and events where required, which may require some travel
E-filing and saving documents onto the cloud
Sending confidential documents to clients via Qwil
Assisting the Business Processing Administrator with sending out LOAs and chasing providers
Posting weekly articles on Linked In pages
General:
Working closely with the PA/Client Servicing Administrators and Business Processing Administrator
Supporting the Practice’s ongoing expansion and administrative demands
Answering incoming telephone calls in a professional and polite manner
Shredding of all confidential information
Keeping the office area tidy and presentable at all times
Using the internal intranet system to manage client basic enquiries
Team working
Logging all calls and emails on CRM system in line with compliance regulations
Training:Level 3 Financial Services Administrator Apprenticeship Standard:
The Financial Services Administrator apprenticeship is ideal for individuals beginning an entry level role in the financial sector
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths
The qualified apprentice will be prepared for advancement to positions including senior administrator, mortgage adviser and financial adviser roles
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
How to develop commercial awareness
Building skills and capabilities within an organisation
Professional Qualifications:
CF1 awarded by the Chartered Insurance Insitute (CII)
Completion of CF1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
The Apprentice is assigned a dedicated experienced mentor to guide them through the programme. Regular scheduled interactions with the apprentice ensure they are developing the Knowledge, Skills and Behaviours required to become competent in the role
Training Outcome:
This apprenticeship offers a route for a career in the financial sector
A permanent position will be available upon completion of the apprenticeship dependant on performance
Employer Description:Here at Clarence Place Wealth Management Ltd, we firmly believe it is vital that we build and maintain close long-term relationships. Not only does this enable a perfectly tailored approach to wealth management and financial planning, it also ensures that we are able to assist clients with changes in their financial and personal circumstances and also with changes in legislation.
We have a long history in the financial services industry, helping guide and advise clients on the most suitable solutions to their goals. We specialise in a wide range of financial needs, from retirement planning, investment planning, tax and estate Planning and protection to corporate financial planning.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Enthusiastic,Punctual....Read more...
