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Marketing Apprentice
Your duties and responsibilities in this role will consist of: To help plan, create, deliver and monitor multi-channel digital marketing campaigns to promote the Group’s businesses Assisting the Marketing team in scheduling Social Media content and imagery To get involved in increasing engagement across Social Media channels Proofreading content for accuracy and cross-checking against brand guidelines Keeping up to date with trends in digital marketing and applying your knowledge to the digital marketing schedule, in collaboration with the marketing team Gathering feedback on marketing campaigns and creating reports Creating basic artwork Keeping up to date with brand standards, logo, colour and font usage to make sure we are compliant To learn how to analyse and interpret data on a variety of topics including Google Analytics and the effectiveness of campaigns To monitor and reply to online enquiries, including customer concerns To create online surveys on Typeform or Google Forms, when required Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 Multi-channel Marketer qualification, including the following; Knowledge Module 1: Principles of Coding Knowledge Module 2: Marketing Principles Knowledge Module 3: Digital Marketing Business Principle You will be training in how to: Analyse and contribute information on the digital environment to inform short and long term digital communications strategies and campaigns Recommend and apply effective, secure and appropriate solutions using a wide variety of digital technologies Use a variety of digital marketing tools such as: search marketing, search engine optimisation, e-mail marketing, web analytics and Pay-Per-Click Understand the principles of coding and be able to use this to aid with future digital marketing campaigns For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome: The role offers long-term security and the opportunity to progress into a permanent position Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday- Friday Between 9.00am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
ŠKODA Customer Service Advisor Apprentice - Group 1 Skoda Southend
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience Promotion: Assisting with the sale of accessories and service plans Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training: Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications On successful completion of the one year programme, you will receive the following: Level 2 Customer Service Practitioner Apprenticeship Standard Brand specific certifications Training Outcome: Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes Employer Description:ŠKODA is driven by something different. What are you driven by? We are looking for ambitious, dynamic, and enthusiastic people to join our apprenticeship programme. If you are customer focused, forward thinking and want to learn, then we can give you the life and technical skills you need to be part of our team.Working Hours :Monday - Friday, 08:30 - 17:30. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate. Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Child & Adult Support Worker
Join Our Extraordinary Care Team – Change Lives & Empower Independence! Are you passionate about making a lasting impact on the lives of children, young people, and adults? Do you thrive in a role that brings variety, fulfilment, and the opportunity to help people achieve independence? If so, we’d love to hear from you! Salary: £12.96 - £13.72 per hour + mileage Hours: Full-Time, Part-Time, Weekends Shifts Available: Mornings (7 AM start) and/or Evenings (11 PM finish) First City Nursing and Care is looking for compassionate and dedicated individuals to join our blended role team. You’ll be supporting children, young people, and adults both in their homes and out in the community, working alongside them to help them achieve their goals, gain confidence, and live more independent and fulfilling lives. Why Join Us? Exciting Variety: No two days are ever the same! Work with a range of individuals with unique needs, including Autism, Epilepsy, Cerebral Palsy, Learning Disabilities, Dementia, and Mental Health challenges. Life-Changing Impact: Help individuals reach their full potential and gain greater independence. Flexible Hours: Work around school schedules and term times, making this role ideal for those looking for adaptable working patterns. Great Pay & Perks: Competitive salary, mileage allowance, career progression, and amazing employee benefits, including discounts with the Blue Light Card. Your Role Will Include: Supporting individuals with their daily routines and activities Assisting with personal care, medication administration, and mobility needs Encouraging independence and confidence in daily tasks Helping individuals set and achieve personal goals Planning fun and engaging activities in the community Building meaningful relationships with families and professionals Acting as a positive role model and mentor What We Need from You: Essential: Full UK driving licence and access to a vehicle Desirable: Previous experience supporting young people or adults with learning disabilities and health conditions A ‘can-do’ attitude and a genuine passion for care and support “I loved working for First City! If you’re looking for a fresh challenge or a career in care, this is the place to be.” – Former Team Member Why Choose First City? We don’t just offer jobs—we offer careers. As part of our team, you’ll receive: ✅ Comprehensive paid training and induction shadow shifts ✅ **Free uniform and PPE ** ✅ A supportive work environment with career progression opportunities ✅ Employee Assistance Programme with Health Assured ✅ Workplace pension with Nest ✅ Motor maintenance discount with a local garage ✅ Refer-a-Friend Scheme – Earn rewards for bringing great people on board ✅ Access to discounts at major retailers with the Blue Light Card ✅ **Temporary company pool car ** Important Information: All roles require an Enhanced DBS check, satisfactory references, and completion of mandatory training. This role is only open to applicants based in the UK. If you apply and don’t meet the criteria for this role, we may direct you to another suitable opportunity within First City. 🚗 Full UK Driving Licence and access to your own vehicle is essential for these roles. 💙 Join First City – Be Part of Something Special! Change Lives & Empower Independence! 💙 If you’re ready to make a difference in the lives of others while enjoying a fulfilling and rewarding career, apply today! ....Read more...
Engineering Fitter Apprenticeship
Mechanical Assembly Spindle Service Centre (2 positions) Learning how to diagnose, disassemble, repair and test used machine tool spindles for our European Market. An apprentice in this area will learn the full operations of the section which includes sections such as administration and exports, supply chain handling, testing, inspection, and technical support roles. Mechanical Assembly (2 positions) Assemble and test machine tools and their components. Assembling and testing unit assemblies into the completed machine tool using various hand skills and laser checking equipment. Mechanical Spindle Assembly (1 position) Learning how to prepare, build and test spindles, you will use a manual Lathes and a grinding machine, processes include bearing preparation and fitting, becoming familiar with using a balancing machine, assembly to high accuracy using measuring equipment and a varied range of hand skills such as lapping, the spindles are then supplied to our general assembly production line. Electrical Assembly (6 positions) Wire and test machine tools and their components. Working on individual option looms that will be used in the final production of our machine tools, you will then progress to wiring and testing a range of CNC machines, to include PLCs, ladder diagrams and fault finding prior to machines going to our customers. There would be an opportunity for 2 apprentices to further develop a career in the Electrical Design Engineering Department.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN): Duration approximately 40-45 months. Year 1 includes 29-42 weeks off the job training to cover practical and theory aspects. Year 2 would include 1 day per week to complete EAL Level 3 Diploma in Advanced Manufacturing Engineering - Development Knowledge. Years 2, 3 & 4 will be based in company developing skills in preparation for the end point assessment to gain your Engineering Fitter Level 3 qualification. You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment. Additional training for functional skills in English and Maths will be undertaken if needed. There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme. Training Outcome: Specialisation in a core module HNC/Level 4 Apprenticeship recommendations based upon college feedback and grades, general attitude, application, timekeeping, etc. Foundation Degree or Management qualifications. Team Leaders in Machining, SMD and Assembly Supervisors in Machining, SMD and Assembly Application Engineers Production Engineers European Engineering and Automated Solutions Engineers Quality Inspectors Service Engineers Employer Description:Yamazaki Mazak UK Ltd is based at the European manufacturing plant in Worcester, which also houses the European Technology Centre (ETC) and gives customers direct access to support from the UK’s largest and most expert team of engineers, with vast experience in machine tool applications for almost every industry sector. Our European Manufacturing Plant is not just a machine tool assembly plant. We pride ourselves in managing a complete operation. We machine our castings, we make our own spindles, our own turrets, our own tool magazines and our own sheet metal covers. We’re committed to manufacturing in Europe and have continually invested in new machinery and equipment for the factory since its opening in 1987.Working Hours :Normal working hours will be from 08:15 to 16:30 Monday to Friday but can be adjusted starting as early as 07:45.Skills: Communication skills,Organisation skills,Problem solving skills,Number skills,Team working,Demonstrate Practical ability,Hardworking,Self-motivated,Good time management,Work well under pressure ....Read more...
CNC Apprentice
Your role as CNC Apprentice is to learn how to set and operate the CNC machines in a safe and competent manner and to work as part of a team producing high quality machined components for assembly into finished products. Supported by the employer, the successful applicant will study towards a Level 3 Machining Technician Apprenticeship qualification. Year one is about providing a firm base, while also gaining an overview of how a company works. In addition to working in the machine shop, you will gain an insight into the wider teams, including Engineering, Assembly and Test, Production control, Inspection, Sales, Business support, Finance and HR. Some key responsibilities of an apprentice are: To learn how to set and operate the CNC lathes or mills To learn how to use the many types of measuring equipment to check the quality of your work To learn how to run production jobs on the CNC Machines and to carry out all inspection duties required to ensure that parts are manufactured correctly to the drawing and meet tight deadlines To understand our ISO9001 quality system and how that impacts on your role at Webtec To spend time working in other departments to broaden your skills and knowledge of what Webtec does To learn about Lean manufacturing and continuous improvement techniques To learn how to use the ERP system to ensure that all paperwork is completed correctly and on time To ensure that all Health and Safety procedures are adhered to and to work in a safe and competent manner Training:The practical training period is the time dedicated to the development of the Knowledge, Skills and Behaviours for your Apprenticeship which includes the following components: Level 3 Machining Technician Apprenticeship Standard Skills, Knowledge and Behaviours (KSB’s) Functional Skills maths and English Level 2 (exemptions apply) The apprentice will be assigned an assessor through the College, who will typically come out to visit in the workplace to assess workplace competence. During the first year of the apprenticeship, you will spend 2 days per week at college during term-time and the remaining 3 days in the workplace. In years 2 and 3 you will attend college 1 day per week with 4 days spent in the workplace. Towards the end of the practical training period of the apprenticeship, the training will be all in the workplace, preparing for the End Point Assessment. Training Outcome: This apprenticeship provides a fantastic grounding for a career in practical engineering. Skills learnt can be used in many aspects of engineering including machining, design and quality. Previous Webtec apprentices have gone on to become CNC programmers on both Mills and Lathes as well as taking on roles in quality inspection Education is one of our 9 core values, and we often provide support for the right candidate if they wish to further their education, be that BTEC or Degree level, once they have successfully completed their apprenticeship Employer Description:At Webtec, we are a team of about 70 employees spread across six countries with the majority based in the UK at our St Ives head office. We are proud to have been awarded ‘Investors in People Silver’. We have expertise across the team covering areas as diverse as Business Development to Graphic Design, Sales to Business Administration, Human Resources to Health and Safety, Manufacturing to Finance, Research and Development to IT and Automation.Working Hours :In the first 3 years while you are attending college, the hours are Mon- Thurs 8.30am - 5pm and Friday 8.30am - 4pm.Once you have finished college you will have gained the skills and experience to move on to our two-shift system which rotates weekly.Skills: IT skills,Attention to detail,Organisation skills,Number skills,Initiative,Punctual,Reliable,Self-motivated ....Read more...
Medical Receptionist Apprentice
Duties include: Receive and make calls as required. Divert calls and take accurate messages as required. Ensure efficiency of the appointment system and monitor the flow of patients into consulting rooms. Ensure that patients without appointments but who need to see a doctor urgently are seen in a logical and non-disruptive manner. Explain practice arrangements and formal requirements to new patients and those seeking temporary cover. Advise patients of relevant charges for private medical services, accept payment and issue receipts for same. Respond to all requests for assistance from patients and other visitors. Ensure all lab results have been assigned to the correct clinicians. Ensure all requests for prescriptions are directed to our Patient Ordering Direct (POD) department. Ensure the daily post is opened, stamped and passed to relevant department. Become familiar with the appointment systems. Book appointments and recalls ensuring sufficient information is recorded to retrieve medical records. Monitor effectiveness of the system and report any problems or variations required. Checking upcoming appointments to ensure they are booked in with correct clinician and length of time booked. Enter requests for home visits into EMIS computer system, stating time received and including all relevant information and, where necessary, refer to the duty doctor. Retrieve and re file records if require. Ensure correspondence e.g. Reports, hospital letters, results are properly scanned and then filed accurately and in the correct order. Training:Level 3 Business Administrator Our Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme is delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics. Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. The Apprentices knowledge and competence are independently assessed in order to confirm the successful completion of the Apprenticeship. Following enrollment, learners engage in a blended programme of training and support that will include attendance at group training sessions, self-directed learning, email and face-to-face support from their trainer/assessor as well as a programme of training devised by the employer. The length of the programme will differ depending on experience, knowledge and skills development but the course should usually take 15 months.Training Outcome:It is hoped that the successful applicant will continue to work with Marysville Medical Practice following completion of the apprenticeship (this will be dependent upon performance throughout the duration of the apprenticeship programme). If it transpires that continued employment with Marysville Medical Practice is not the preferred option, the training, experience and qualifications gained throughout the apprenticeship will help to gain future employment.Employer Description:We are a modern practice priding ourselves in offering personal and friendly health care. We are located in a specifically designed building which enables us to offer many services under one roof. We currently have the following: Spacious consulting rooms also used by midwives, podiatrists (foot specialist), drug and alcohol misuse workers, pharmacists, phlebotomists (taking blood samples) and our Research Nurse Treatment room - for carrying out practical procedures Surgical suite upstairs for minor operations Physiotherapy room Counselling rooms Conference room The practice is fully accessible to the disabled and a lift is available to the upper floor as well as the main staircase.Working Hours :Monday – Friday 8.30 – 6.00 (this will be on a weekly rota with the other members of the reception team ). A total of 37.5 hours per weekSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills ....Read more...
Client Account Apprentice
The client account apprentice will offer support – administrative, client relationship and operational – to the Client Account Management (CAM) across all genres (Theatre & Arts, Music, and Sports & Special Events), whilst learning and promoting the highest standards of customer service. Ticketmaster UK Limited, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. WHAT YOU WILL BE DOING: ·To support the CAM team in monitoring and controlling available ticket inventory. ·To ensure that all event related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external). ·To develop and maintain a working understand of the ticketing industry, with an operational focus on reporting figures to clients, printing and processing tickets, and generating final markbacks. ·To report all client service-related issues to the CAM team whilst ensuring that a high standard of client care is maintained at all times. ·To respond in an efficient and courteous manner to client requests whilst adhering to all service level agreements (internal and external). ·To develop and maintain effective teamwork within the department, across genres and between the various departments and premises of the Company. ·To assist the CAM team to ensure that all info pages event related information is accurate, up to date & accessible across all sales channels e.g. Contact Centre and Internet prior to on-sale and during the life cycle of each event. ·To attend event day box offices (venue based and ‘green field’ sites) as directed by the Client Services Managers. ·To develop a working knowledge of ticketing system software. ·To assist with, and contribute to, the day-to-day administration of the Client Account Management team under the guidance of the Client Services Managers, Theatre & Arts / Music/ Sports. ·To comply with all Company policies as directed by the Human Resources Manager to include, but not limited to, the Company’s Health and Safety Policy ·To ensure that a clean, tidy, safe and secure working environment is maintained at all times ·To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs. ·To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company, with an emphasis on learning and developing ticketing skills. To become an apprentice, you must: Be 16 or over Not already be in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.Training Outcome:This vacancy is for the length for the apprenticeship.Employer Description:We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.Working Hours :40 hours per week, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Safety, Health and Environment Technician Apprentice
Assist, develop, review and check on the implementation of safe systems of work, deliver training (e.g. toolbox talks & inductions), investigate incidents, analyse incident and near-miss data and present findings to the Safety, Health, Environment and Risk Manager You will engage with all aspects of the business to support the embedding of a culture that is open, honest and improves where required You will work closely with the Safety, Health, Environment and Risk Manager (SHE&R Manager) and the site management team. You will assist them in delivering safety advice and provide support to the wider college team, engaging with students, visitors and contractors creating a safer environment Ensure Darlington College is fully compliant with its duties arising from legislation, codes of practice, conditions of insurance and conditions of funding regarding health and safety Assist the SHE&R Manager to monitor and evaluate all health and safety activities across the college, ensuring all policies and procedures related to health and safety are implemented and maintained to protect students, staff and visitors Conduct health and safety inspections and audits across the college Assist in the administration and investigation of reported incidents Assist in the creation and review of risk assessments throughout the college, working with departments Promote a positive health and safety culture in the workplace Actively promote the wearing of protective equipment (PPE) by staff, students and visitors Monitoring of COSHH assessment and data sheets. To ensure college COSHH database is kept up to date Keep up to date with new legislation and to have a working knowledge of all the Health and Safety Executive legislation and developments affecting FE sector Take part in Safety, Health and Environment Committee meetings Undertake relevant CPD and updating of your skills and knowledge as appropriate Comply with all College Policies and Procedures in particular those relating to Finance, Human Resources, Health and Safety, and Equal Opportunities Undertake regular College first aid cover and cover for absences as and when they occur Induction to H&S for new starters in the absence of the Safety, Health, Environment and Risk Manager Compilation of periodic newsletters for staff Assist in the preparation of drill and training required in line with college emergency procedures. Collecting feedback and presenting to Safety, Health, Environment and Risk Manager Assist in environmental planning, improving record keeping and see active and measurable progress on the Climate Action Road Map for FE Colleges from ‘Emerging’ to ‘Established’ Training: Safety, Health and Environment Technician Apprentice Level 3 Location - Darlington College, Haughton Road, Darlington DL1 1DR Working 5 days per week with support from Hartlepool College Training Outcome: You will gain a level 3 qualification and professional experience Ability to join the Institution of Occupational Safety and Health (IOSH) or the Institute of Environmental Management and Assessment (IEMA) Skills and knowledge to progress to higher-level roles in the safety field Employer Description:Here at Darlington College we provide a huge variety of courses to suit the ambitions of every single student. Whether you are leaving school, considering a return to education, looking to enhance your career development, an employer seeking training for your employees, or simply want to learn for fun – we have a course for you. Our college is a state-of-the-art facility which offers varied learning with inspirational teaching from a wealth of experienced tutors.Working Hours :Monday to Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Efficient,Concern for accuracy,Prioritise workload,Work independently,High standard of work,Work to deadlines,Flexible,Understand workplace safety,Customer service,Safeguarding commitment ....Read more...
Product Development Engineer
Our client is a leading engineering business that has been established for over half a century providing mechanical handling solutions to many industries across the globe.They are looking to strengthen their projects & design team by recruiting an additional Product Development Engineer to their successful team.If you have previous design and or project experience within materials handling equipment (conveyors) or sheet metal industry experience and are looking to join a highly stable company who can offer a competitive salary then apply now for immediate consideration.Product Development EngineerPurpose of Job: To provide engineered design solutions for new and existing company products.Product Development Engineer Duties:Design Activities• Innovative product design using SolidWorks design software, from design specifications as required by the business.• Continuous improvement of existing products and processes.• Ensuring design quality, continuity and that design directives are followed.• Produce detailed manufacturing drawings from 3D models (SolidWorks).• Producing documents to support manufacture, operating manuals, health and safety and other documentation for assigned products.• Creating and managing BOM’s (Bill of Materials) within company ERP system (Jobscope).• Produce product technical specifications.• Ensure that all designs produced: • Are “Fit for purpose”, Innovative and value engineered. • Support efficiency of manufacture. • Meet the requirements of the design specification. • Conform to statutory regulations for design, Health and Safety and operation and maintenance activities.• Ensure drawings / parts database are always up to date with current revisions.• Develop and maintain a set of designed standard products to support the company’s objective by maximising the number of standard products offered and manufactured.• Support the design review process, as necessary.• Creation and maintenance of any product specific technical documentation.• Challenge existing designs and manufacturing methods.• Work closely with the manufacturing department, Project Engineers and Sales team to ensure designed products meet the requirements of the business.• Be hands-on, see product through from design to commissioning.Project Execution• When standalone products are successfully sold, act as the facilitator to process these items through the company, acting as PE and liaising with internal departments and directly with clients to ensure that the orders are successfully executed. This will include creation and issuing of BOM’s, issuing of drawings and production of any bespoke drawings required.• To ensure that assigned contracts are undertaken in such a manner as to achieve customer satisfaction and to within contract cost estimate and to time schedules.• Ensure that documentation is appropriately filed, and that the company’s position is protected at all times.Administration• Continuous development of filing system for all standard products, so that information is easily accessible by others within the company.• Ensure that all company procedures including those set out in the quality assurance manual and working procedures are adhered to at all times and improved, as necessary.• To observe at all times the Health & Safety at Work Act 1974 and to maintain safe and clean working areas.• Attend and host meetings, as necessary.• Attend site visits as necessary.Identified Skills• Technical knowledge of the design process.• Creative and innovative.• Effective organisational skills.• Excellent problem-solving skills.• Flexible and dependable.• Good team player.• Able to efficiently communicate both written and oral.Product Development Engineer - Qualifications & ExperienceExperience as a Design Engineer/ Product Engineer.• Experience in sheet metal and fabricated product design is essential.• Experience in special purpose machinery design, desirable.• Proficient use of SolidWorks 2022, specifically with sheet metal and weldments.• Use of AutoCAD 2D.• HNC or equivalent within mechanical / manufacturing engineering subject.• Basic knowledge of electrical engineeringProduct Development Engineer previous suitable job titles: Design Engineer, Mechanical Design Engineer, Project Engineer, Mechanical Project Engineer, Mechanical Draughtsperson, Draughtsperson, Draughtsman, Project Design EngineerPlease apply ASAP ....Read more...
Apprentice Administrator
Main Responsibilities: Logging information on to the clients and staff database. Monitoring the location system and then communicating with staff and clients about their visit times. Assisting with maintaining diary of appointments and meetings. Contact clients about their views on the service they are receiving. Communicating and sharing information to relevant team members in response to phone messages and emails. Follow office operating procedures as advised by your supervisor. Administrative: Participate in administrative and professional responsibilities. Ensure accurate and legible recording and reporting of information. Ensure the computer database system is kept up to date with accurate details recorded. Respond to emails and phone calls. Ensure the accurate completion of all necessary documentation associated with service user health care. Ensure collection and maintenance of statistical information required for regular and ad hoc reports. Attend and participate in meetings as required. Assist in formulation of philosophy, strategy and policy of business. Provide weekly progress reports. To assist in seasonal and special projects and charity campaign as requested. Professional: Maintain a high standard of contact and communication with service users. Maintain and share log information with health professionals. To avoid any behaviour which discriminates against your fellow employees, or potential employees. To always safeguard confidentiality of information relating to service users and staff. To abide by all relevant Practice Policies and Procedures. Behaving in a manner which is welcoming to and of the individual is non-judgmental and respects their circumstances, feelings, priorities and rights. Other: Recognise people’s needs for alternative methods of communication and respond accordingly. Assess own performance and take accountability for your own actions, either directly or under supervision. Contribute to the effectiveness of the team by reflecting on one’s own and team activities and making suggestions on ways to improve and enhance the team’s performance. Participation in an annual individual performance review, including taking responsibility for maintaining a record of own personal and/or professional development. Identifying the risks involved in work activities and undertaking such activities in a way that manages those risks. You will have access to confidential information relating to service users and their carers and other staff. You will also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential. Training: Level 3 Business Administration with Stockton Riverside College. Functional skills maths & English, if required. This apprenticeship will be all on-the-job with the employer, you won't need to attend college. Training Outcome:An opportunity for a full-time position at the end of the apprenticeship.Employer Description:We will provide the highest level of support to you from the comfort of your own home or out in the community, whatever your health requirements we can be sure to meet your needs with a person centred approach to meet your satisfaction and we will endeavour to provide the best quality of care. With one to one support, we offer from as little as 30 minute calls to 24-hour support. Our support is purely built around you as an individual and we are able to offer personalised care and we appreciate having a team of carers in your home can be daunting so we offer a preferred small team of carers to each individual. We will build your support entirely on your terms.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,Customer care skills,Problem solving skills,Team working,Initiative,Confidentiality,Health & Safety awareness,Time management,Able to follow instructions,Professional ....Read more...
Senior Shop Manager - Crouch End
Senior Store Manager - Charity Retail Location: Crouch End, London Salary: Up to £30,000 per annum (dependent on experience) Join a Growing, Impactful Charity Retailer and Make a Difference Are you an experienced Store Manager with a passion for retail and a heart for making a positive impact? Our client, a well-established and expanding charity retailer, is looking for a dynamic Senior Store Manager to lead their new key store in Crouch End. This is a fantastic opportunity to drive success, grow a team, and be part of a rapidly growing charity that truly values its people and the local community. Why This Role? Lead with Purpose: Manage a store that’s more than just a shop — it’s a hub of community engagement and a force for good. Develop & Inspire: Lead a dedicated team and recruit enthusiastic volunteers, helping to grow both the store and the charity’s impact. Maximise Your Potential: Use your retail expertise to maximise income generation, exceed targets, and drive new business opportunities. Key Responsibilities: Collaborate with the Area Manager to ensure optimal stock levels and oversee store maintenance and health & safety. Drive store performance by delivering on financial and contribution targets. Lead, coach, and motivate your team to achieve KPIs and provide outstanding customer service. Recruit, train, and manage staff and volunteers, fostering a supportive and high-performing team environment. Implement effective visual merchandising to enhance customer experience and boost sales. Engage with the local community to build strong relationships and drive footfall. Spearhead initiatives to attract donations and grow the store’s volunteer base. What We’re Looking For: Proven experience as a Store Manager, ideally within charity retail or the broader retail sector. Strong leadership and communication skills, with the ability to inspire and engage your team and customers. A track record of hitting KPIs and working to financial targets in a fast-paced environment. Hands-on experience in managing volunteers, with a passion for community engagement and supporter relationship building. Enthusiastic, results-driven, and adaptable with a positive, can-do attitude. Flexibility to work weekends and support the store’s operating hours. Desirable Skills: Experience in charity retail is highly desirable. A genuine passion for the charity sector and making a difference in the community. What’s In It For You? Competitive Salary up to £30,000, depending on experience. Career Growth: Join a rapidly growing charity where there are opportunities to develop your career further. Work with Purpose: Be part of a team that’s making a real impact in the local community. If you're ready to take the next step in your retail career and want to make a difference, we want to hear from you! Apply today with your CV and covering letter to join a charity retailer that values its people and its mission. By applying for this role, you are consenting for C2 Recruitment to hold and process your data in compliance with the General Data Protection Regulations. To view other great vacancies at C2 Recruitment, please visit our website or call us for a confidential chat about upcoming opportunities in: Buying & Merchandising and Ecommerce | Charity & Non Profit | Design, Technical, Wholesale & Production | Finance | HR & Talent | H&S & Compliance | Hospitality, Catering & Leisure | Marketing, Digital & Technology | Office & Administration | Property & Centre Management | Retail, Trade and Luxury Operations | Senior Appointments & Executive | Sales & FMCG | Supply Chain & Logistics & Warehouse. ....Read more...
Junior Paraplanner - Wealth Management
Up to £35,000 + Career Progression & Great Benefits Are you a detail-oriented, motivated individual with a passion for financial planning? Our client, an esteemed Wealth Management firm based in Surrey, is seeking a dedicated and ambitious Junior Paraplanner to support their Financial Advisors. This exciting role presents an opportunity to build your expertise in financial planning, client servicing, and technical analysis while contributing to the overall success of our client’s dynamic team. Applications are also equally encouraged from recent graduates with a relevant qualification looking for their first financial services role. Key Responsibilities: Collaborate closely with Financial Advisors to help clients achieve their financial goals by identifying key areas for effective financial planning and sourcing appropriate solutions tailored to each client’s needs and expectations. Begin developing financial planning solutions through computer models and reports, supporting data-driven decision-making. Understand and align asset allocation strategies to client risk profiles, ensuring current and future investments are managed effectively. Prepare detailed reports with clear recommendations that meet industry standards and regulatory requirements. Draft suitability letters and coordinate with administrators to ensure proper management of client files and back-office IT records. Assist in the preparation of client reviews, updating cash flow models, reviewing investment performance, and producing supporting reports. Gather key information, quotes, and product illustrations for analysis, ensuring meaningful comparisons. Support tax calculation preparation where necessary. Assist in the preparation and participation in client review meetings. Stay current with template updates and industry frameworks to ensure compliance. Person Specification: Minimum GCSE Maths and English B and above. Degree qualified with a minimum 2.1 grade achieved or predicted. Aspiration to achieve Chartered Financial Planner status. Familiarity with major research systems (e.g., Analytics, Voyant). Experience with the administration of IHT and/or Investment products. Strong up-to-date knowledge of relevant financial regulations and legislation. Strong numerical and analytical skills. Ability to accurately transpose information. Confident in preparing templated suitability letters. Discreet and professional when dealing with third parties. Highly organised, with excellent communication and interpersonal skills. Proficient in Microsoft Office (Outlook, Word, PowerPoint, Excel). Exceptional attention to detail and time management skills. A calm and positive attitude when handling multiple tasks or conflicting demands. A proactive and enthusiastic approach to helping clients. Required Competencies: Quality Focus: Takes personal responsibility for high-quality, timely work and remains focused even amidst distractions. Teamwork: Fosters cooperation and commitment within the team to achieve shared goals. Embracing Change: Adapts positively to changes in practices and values, leveraging them to solve challenges. Developing Self and Others: Demonstrates a commitment to continuous learning and self-improvement. Effective Communication: Listens actively and conveys ideas in a manner that suits the audience. Planning and Organising: Manages time, resources, and priorities effectively. Client Care: Maintains a first-class experience for clients by delivering exceptional products and services. Benefits: Employer-sponsored exam materials and exam entry for the Level 4 diploma qualification. 25 days of holiday plus bank holidays. Workplace pension scheme. Complimentary breakfast and lunch at the office. Regular team socials and away days to foster collaboration and team spirit. Our client specialises in offering tailored wealth management solutions. Their team is dedicated to supporting both clients and staff in a positive, professional, and growth-oriented environment. If you're ready to take the next step in your career and join a thriving team of industry experts, in a crucially important role offering wonderful career progression and increased earning potential, apply now! ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate, so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up-to-date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician, with training in how to: Install and configure relevant software and hardware as appropriate. For example, mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders, escalating when necessary, for example, password resets Support the roll-out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed. Further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome:The role offers long term security and the opportunity to progress into a permanent position for the right candidate.Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
First Notification of Loss Administrator - Business Administrator Level 3 Apprentice
At DASA, we specialise in handling insurance claims related to Damage to Underground Services. The FNOL Representative is the first point of contact for policyholders reporting incidents involving underground service damage including drainage and water mains. This role involves performing an initial triage of claims, establishing key facts about the damage and current circumstances, and entering all claim information into DASA’s Claim Management System (Metrix).As you progress through your Business Administration Apprenticeship with DASA, you will have the opportunity to work in different areas of the business to broaden your experience and develop a range of valuable skills. This rotational approach will allow you to gain insights into claims handling, customer service, data management, and administrative support. You’ll learn how to navigate our systems, handle complex information, and communicate effectively with both internal teams and external clients. Through hands-on experience and structured learning, you’ll work alongside skilled professionals dedicated to your development, building your confidence and competence as a future business administrator. Additionally, you will benefit from continuous mentoring and support throughout your apprenticeship, ensuring that you have the resources you need to succeed. Key Responsibilities: Initial Triage of Claims: Act as the first point of contact for policyholders that have reported a ‘loss’ to their insurance company Conduct an initial triage of the claim, gathering key information such as the location, nature of the damage, and any immediate safety concerns Updating DASA’s Claim Management System (Metrix): Enter all relevant claim information accurately and promptly into DASA’s Claim Management System (Metrix) Ensure all updates and communications are thoroughly documented, allowing for seamless case management by the claims handling team Data Entry and Documentation: Efficiently record all claim-related information, ensuring accuracy and completeness in the system Collect and upload any supporting documentation, including photos or initial reports provided by the policyholder Accurate recording of information in insurance client portal systems GDPR Compliance and Data Protection: Handle all personal and claim data in compliance with GDPR regulations and DASA’s data privacy policies Ensure that sensitive personal information is stored securely and shared only with authorised personnel Customer Support and Communication: Provide policyholders with clear, empathetic, and professional guidance throughout the initial claims process Address any questions or concerns from the policyholder, offering reassurance and outlining the next steps in a supportive manner Escalate complex claims or safety-critical cases to senior claims handlers or supervisors as needed Liaise with insurance clients and industry partners Internal Collaboration: Work closely with other departments, including the technical claims team and scheduling departments Training: Level 3 Business Administrator Apprenticeship standard Functional Skills Level 2 in maths & English (if required) 7 *Most of the learning will be delivered within the workplace except for exams which will be held on a college site in Salford. The employer will allocate 6 hours per working week for the apprentice to complete any apprenticeship coursework, training, assessor visits etc.Training Outcome: Excellent progression for the right candidate You’ll have opportunities for career growth and development in a collaborative and supportive work environment. This apprenticeship is not just a job - it’s the start of a rewarding career path with DASA Employer Description:At DASA, we specialise in handling insurance claims related to Damage to Underground Services. Were the leading provider of underground services to the insurance sector, residential and business customers.Working Hours :Between core hours of 8am - 6pm (8hr shifts). Days to be confirmed may include some weekend workSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative ....Read more...
Tax Assistant Apprentice (Irwin Mitchell)
We're a full-service law firm, which means whatever advice is needed we can help. Giving the best possible advice is about more than knowledge and expertise. We seek to understand the people and business we work with as deeply as possible and take time to listen to what matters most to them. Whichever team you join, working here you’ll feel a part of our friendly and inclusive environment. We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities. Your Role Due to the growth of our Private Client division, we are looking to recruit a Tax Assistant to join our friendly boutique accountancy and tax team based in Chichester in June/July 2025. The team deals with a wide range of work for its high net worth, Court of Protection, trust and estate clients. As part of a dynamic law firm, we work closely with our lawyer colleagues, helping the firm’s clients with their tax compliance. This would be an ideal opportunity for someone who is keen to progress their career specifically within the Tax arena Working within the tax and trusts compliance team, this role provides accounting and tax return support to senior fee earners to service a wide variety of personal tax clients. The role involves a mix of compliance and advisory services support to the senior fee earners and their clients. You will be expected to draft tax returns and eventually review tax returns drafted by others. You will also eventually manage your own caseload and work to fee earning targets What you’ll be doing: Preparation of tax returns using software Running reports and filing tax returns May involve preparation of accounts depending on role Drafting correspondence to clients and stakeholders Dealing with phone calls to and from clients Dealing with phone calls to HMRC Attend client and internal meetings and take notes and actions Generally, provide support and assist with achieving the objectives of the team including client billing Deal with relevant administration duties including photocopying, scanning documents, amending documentation, archiving; filing; file maintenance and opening files Process incoming post and ensuring outgoing post is dealt with efficiently Assist with BD&C activities and arrange training where applicable You’ll be expected to provide efficient, cost-effective work using commercial software You will learn how to prepare annual self-assessment tax returns, capital gains returns, and provide advice, for a portfolio of clients Training:Professional Accounting or Taxation Technician Level 4. Training Outcome:Many people accept permanent roles with us after completing their apprenticeship. We’ll help you develop your skills further and you will have opportunities to advance to more senior positions. Wherever your career takes you, you’ll have an industry-recognised qualification and training from one of the UK’s top law firms as proof of your skills and knowledge.Employer Description:Founded in 1912, Irwin Mitchell has helped over one million clients so far. These include individuals, small businesses, as well as national and international organisations. We currently employ over 2,500 people across 14 offices. The IMCF (Irwin Mitchell Charities Foundation) was set up in 1997 and has so far donated over £1 million to local and national causes. We give all our employees 14 hours a year to use on voluntary work, to give back to our communities.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,Team working,Good verbal communication,Professional telephone manner,Face to face manners,Manage positive relationships,Good computer skills,Positive & can do attitude,Enthusiastic,Confident,Professional,Work on own initiative,Genuine passion for finance ....Read more...
Client Account Apprentice
The client account apprentice will offer support – administrative, client relationship and operational – to the Client Account Management (CAM) across all genres (Theatre & Arts, Music, and Sports & Special Events), whilst learning and promoting the highest standards of customer service. Ticketmaster UK Limited, part of Live Nation Entertainment is the largest live entertainment company in the world, consisting of five businesses: concert promotion and venue operations, sponsorship, ticketing solutions, ecommerce, and artist management. Live Nation seeks to innovate and enhance the live entertainment experience for artists and fans: before, during and after the show. What you will be doing: To support the CAM team in monitoring and controlling available ticket inventory. To ensure that all event related information is communicated speedily and accurately in a way that ensures that the information is clearly received and easily understood by all relevant parties (internal and external). To develop and maintain a working understand of the ticketing industry, with an operational focus on reporting figures to clients, printing and processing tickets, and generating final markbacks. To report all client service-related issues to the CAM team whilst ensuring that a high standard of client care is maintained at all times. To respond in an efficient and courteous manner to client requests whilst adhering to all service level agreements (internal and external). To develop and maintain effective teamwork within the department, across genres and between the various departments and premises of the Company. To assist the CAM team to ensure that all info pages event related information is accurate, up to date & accessible across all sales channels e.g. Contact Centre and Internet prior to on-sale and during the life cycle of each event. To attend event day box offices (venue based and ‘green field’ sites) as directed by the Client Services Managers. To develop a working knowledge of ticketing system software. To assist with, and contribute to, the day-to-day administration of the Client Account Management team under the guidance of the Client Services Managers, Theatre & Arts / Music/ Sports. To comply with all Company policies as directed by the Human Resources Manager to include, but not limited to, the Company’s Health and Safety Policy To ensure that a clean, tidy, safe and secure working environment is maintained at all times To ensure that all materials and resources are effectively and efficiently utilised to minimise waste and reduce costs. To undertake any other relevant duties which fall under the general scope of this role as directed by your immediate Line Manager or a Director of the Company, with an emphasis on learning and developing ticketing skills. To become an apprentice, you must: Be 16 or over Not already be in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship.Training Outcome:This vacancy is for the length for the apprenticeship.Employer Description:We are proud to be a part of Live Nation Entertainment, the world’s largest live entertainment company. Our vision at Ticketmaster is to connect people around the world to the live events they love. As the world’s largest ticket marketplace and the leading global provider of enterprise tools and services for the live entertainment business, we are uniquely positioned to successfully deliver on that vision. We do it all with an intense passion for Live and an inspiring and diverse culture driven by accessible leaders, attentive managers, and enthusiastic teams.Working Hours :40 hours per week, Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long-term security and the opportunity to progress into a permanent position for the right candidate Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Apprentice Dental Nurse
Assist dentist, hygienist or therapist by providing dental chairside support duties relevant to stage of competence under supervision of a named GDC registrant in accordance with the GDC guidance for trainee dental nurses. Keep a log of your structured induction and on-going compliance training Work towards a nationally recognised qualification leading to the registration with the GDC Follow all practice policies and procedures Establish, promote and maintain productive working relationships with all of the dental team Liaise with the practice manager on all matters concerning administration, pay and conditions Assist with reception duties and perform other clerical duties if required Take reasonable care for your own health and safety and that of others who may be affected by your work Key tasks to be carried out under supervision Develop and demonstrate competence in chairside support Working with dental materials across a range of dental treatment procedures Working with a wide range of dental instruments and equipment relevant for dental proceduresDecontamination and preparation of treatment rooms for a range of dental proceduresDecontamination of dental devices using appropriate practice decontamination equipment after receiving the necessary vaccinationsDecontamination equipment maintenance in accordance with the manufacturer’s instructionsWaste segregation and disposal in accordance with the practice policies and proceduresUse of the practice computer and X-ray systemsCompletion of laboratory request forms and keeping records of all items sent, received and fittedChecking that all necessary laboratory work is returned and ready for each session Provide patient support by: Liaising with reception over appointments for each patient Escorting patients from the waiting room to the surgery, confirming the patient’s medical history is up-to-date and communicating to the dentist [hygienist/therapist] any change in medical history or problems that he/she has noted Monitoring, supporting and reassuring patients Supporting the patient and colleagues if there is an emergency Providing appropriate advice to patients Perform chaperoning duties for other clinical GDC registrant Follow professional ethical guidelines including all rules on confidentiality Perform reception duties Answer telephone, receive mail, email Meet and greet patients and/or carers Manage the appointment book, send appointments by mail/email Maintain recall systems File patient clinical records and correspondence securely and ensure they are kept up-to-date Maintain and promote patient confidentiality in relation to patient medical history, details of treatment, financial transactions or any conversation overheard Process patient payments Attend agreed competence and development trainin Induction and other structured in-house sessions External training sessions leading to your qualification Practice compliance meetings and training, including annual training for medical emergencies and CPR Perform other tasks Assist in all clerical and administrative duties as required by the principal Report equipment failures or breakages to the practice manager Bring to the attention of the principal or practice manager any concerns about aspects of the practice, its performance or the performance of others in the practice Attend all practice meetings as requested Perform any other tasks that are reasonably requested by the principal Training: Training will be carried out in the workplace. Once the course begins it will be roughly 6 hours a week. Training Outcome: Further qualifications can be taken in implant nursing, radiography, sedation nursing, oral health practitioner training or further education in hygiene or therapy. Employer Description:We are a private dental practice with 1 full time dentist, 1 part-time dentist and 2 hygienistsWorking Hours :Monday, Tuesday and Wednesday 8.30am - 5.15pm Thursday 8.30am - 6.15pm Friday 8.30am - 1.15pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental ....Read more...
Concierge Service Administration Apprentice
The Apprenticeship will offer you a full guided learning experience in order to qualify within the Cruise Travel Industry. The scheme will provide the Apprentice with general customer service skills, allowing you to conduct and perform in a professional manner, looking at different customer types to build on their interpersonal skills. We are open to offering this role to someone new to Travel or someone just starting on their career path. Key Responsibilities: Learn to respond to customer enquiries before and after bookings via email and live chat.Ensuring our customers tickets and final documents are prepared correctly and posted in a timely manner.Gain experience in post-booking administration tasks, including invoicing and balance payment collections.Work both independently and as part of a team to deliver outstanding service to our clients.Support additional tasks as requested by management to enhance the customer experience.Gain experience in Customer Service within the travel industry and cruise line industry.Training: This apprenticeship forms part of a formal qualification, on successful completion you will achieve a level 3 Travel Consultant qualification that will be added to your digital achievement record Working with our chosen training provider you will be assigned a specialist Travel Assessor who will be working closely with you throughout your apprenticeship to ensure you have a robust, enjoyable, and enriching journey Training will be carried out online or face-to-face, both individually and as part of a classroom, to ensure you have an enhanced experience You will be assigned 6 hours a week in the workplace to spend towards your qualification with full support from your manager and assessor Learning first-hand from training specialists and peers you can become a fully-fledged Travel Consultant in little over a 12-month period Training Outcome: On successful completion of the Travel Consultant Level 3 apprenticeship, you may be offered the opportunity to complete a further qualification that will enhance your skill set, Sales Executive Level 4. Next steps will be discussed in your 1-2-1's Employer Description:Welcome to LoveitBookit! We're proud to be one of the UK’s Top Independent Cruise Specialists, based in Greater Manchester. Since our founding in 2013, we’ve been dedicated to crafting bespoke cruise holiday packages that tick all your boxes, while delivering top-notch customer service every step of the way. In our very first year, our Company Director, Daniel Radnor, was honoured with the ‘Travel Agent of the Year’ award by the Cruise Line International Association (CLIA). This incredible recognition set the tone for our journey forward. Since then, we’ve built our success on three core principles: offering great value, delivering exceptional customer service, and providing immersive cruise experiences. In 2017, we launched our own television programme, Cruise TV by LoveitBookit. The show brings our exciting cruise offers right to your living room, showcasing cruise lines, ships, and the amazing destinations you can explore. We love to inspire our viewers with in-depth looks at the amenities onboard, insider tips from cruise experts, Dan & Sam, and captivating stories from fellow travellers. Each episode is designed to ignite your wanderlust and provide a taste of the incredible adventures that await you at sea. Whether you’re a seasoned cruiser or planning your first voyage, Cruise TV is your gateway to the world of unforgettable travel experiences. For five consecutive years from 2020 to 2024, Loveitbookit has consistently achieved the Feefo Platinum Trusted Service Award and has been rated 'Excellent' on customer-review platforms. This accolade is only awarded to companies whose customers highly rate their experience.Working Hours :Monday – Friday, 9am – 5.30pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,Geography ....Read more...
IT Support Apprentice
Your duties and responsibilities in this role will consist of: Provide IT advice, guidance, and technical support to all customers (via various engagement channels) which includes O365, Teams, hardware, user devices and desktop applications, software/business applications, etc., using remote management tools where appropriate so that incidents are resolved in a timely manner Provide excellent customer service as the first point of contact for all IT-related service requests Strong communicator in providing detailed written responses to people’s requests, as well as clear articulate verbal responses when required Ensure all incidents and service requests are accurately recorded and actioned, maintaining contact with customers throughout the process Maintain service desk records, asset registers and a knowledge base, ensuring all data is recorded accurately following data recording requirements and is up to date Act as a customer advocate, taking ownership and appropriate action regarding the enquiry, including investigation and prioritisation through to resolution, or where necessary passing to appropriate colleagues in other teams Knowing the right time to escalate issues to avoid delays in resolution Training:Velocity Apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects. Throughout the apprenticeship, learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme. Successful completion of this Apprenticeship gives you an accredited Level 3 Information communications technician qualification, with training in how to: Install and configure relevant software and hardware as appropriate for example: mobile apps, printers, projectors, scanners and cameras Address IT issues by prioritising in response to customer service level agreements Administer security access requirements and permissions for stakeholders escalating as necessary for example password resets Support the roll out of upgrades or new systems or applications For a full list of programme modules visit: velocity-pt.co.uk Training and training location to be confirmed, further details will be made available at a later date. This standard aligns with the following professional recognition: RITTech for 3 Training Outcome: The role offers long term security and the opportunity to progress into a permanent position for the right candidate. Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday. Between 9.00am and 5.00pm (breaks to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Peter Cooper Volkswagen Chichester Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: · Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. · Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. · Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. · Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: · Enthusiasm and willingness to learn · Teamwork · Strong communication · Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: · Level 2 Customer Service Practitioner Standard · Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Demand Planning Manager
JOB DESCRIPTION Title: Demand Planning Manager Who We Are: Carboline is a St. Louis-based coatings manufacturer with a global reach. The company, founded in 1947, produces high-quality performance coatings, linings, and fireproofing products in more than 20 manufacturing facilities around the world. Carboline has been ranked a top workplace for seven years in a row, so culture and maintaining a safe and clean work environment is something we take very seriously. Carboline is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services. From homes and workplaces to infrastructure and precious landmarks, RPM's market-leading brands are trusted by consumers and professionals alike to help build a better world. If you want to be part of a growing global organization with opportunity for growth, we would like to meet you. Position Summary: Responsible for leading the demand planning function to ensure accurate and efficient forecasting of customer demand, supporting the company's inventory, production, and sales objectives. This role requires a combination of analytical expertise, cross-functional collaboration, and strategic thinking to drive optimal supply chain performance and enhance customer satisfaction. Essential Functions: Create and maintain accurate demand forecasts at various levels of aggregation over different time horizons. Analyze historical data, market trends, and customer inputs to improve forecast accuracy. Manage and refine statistical models and forecasting tools. Lead the demand planning process within the Sales and Operations Planning (S&OP) framework. Work closely with Sales, Marketing, Finance and Supply Chain teams to gather insights and align on forecast assumptions. Drive consensus meetings to reconcile variances between forecast and actual demand. Monitor forecast performance and key metrics, such as forecast accuracy and bias. Provide actionable insights and recommendations to address demand variability and trends. Develop and distribute demand planning reports to stakeholders. Continuously refine demand planning processes to improve efficiency and accuracy. Implement best practices and new tools to enhance forecasting capabilities. Train and mentor team members on demand planning methodologies and tools. Partner with Supply Chain, Finance, Sales and Operations teams to ensure alignment between demand forecasts and inventory or production plans. Communicate risks and opportunities effectively to senior management. Manage demand planning systems and tools, ensuring data accuracy and integration with ERP and other supply chain systems. Lead implementation of demand planning software upgrades or new tools. Perform additional duties as assigned. Commit to the Company's safety and quality programs. Perform additional duties as assigned. Commit to the Company's safety and quality programs. Requirements: Bachelor's degree in Supply Chain, Business Administration, Analytics, Data Science or a related field. At least 7 years of experience in demand planning, supply chain, or related areas. 2+ years in a leadership role. Previous experience with demand planning tools (e.g., SAP IBP, Kinaxis, Blue Yonder). Advanced skills in Excel, data visualization tools, and statistical forecasting methods. Preferred Skills, APICS Certification (e.g., CPIM, CSCP) or equivalent. Physical Requirements: This position routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and fax machines. May require computer usage for anextended period of time - up to 8 hours in a day. This position requires minimal physical activity. May require lifting up to 50 lbs on occasion. What We Offer: We offer a team atmosphere that fosters cooperation and creativity; a management team committed to employee development and an environment where people are empowered to make decisions. Our career opportunities offer unlimited earnings potential and our comprehensive benefits package is among the best in the industry which includes affordable benefits, a company match 401K plan and a retirement pension plan. Carboline is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. "In order to be the best, we must hire the best"Apply for this ad Online! ....Read more...
Early Years Educator Level 3 Apprenticeship
Working alongside qualified Early Years Practitioners and professionals, you will work towards your own Early Years Educator Level 3 qualification. Your mission is to provide exceptional early years care in a safe, nurturing and fulfilling environment whilst inspiring children to unlock their full potential through key skills and values which will establish them as gifted citizens of the world. An Early Years Educator: Plans and supervises child initiated and adult led activities which are based around the needs and interests of each individual child Supports children to develop numeracy and language skills through games and play Has key person responsibility to help ensure each child feels safe and secure Observes each child and shapes their learning experience to reflect their observations Meets the care needs of the individual child such as feeding, changing nappies and administration of medicine Works in partnership with other colleagues, parents and/or carers or other professionals to meet the individual needs of each child What do we need from you? Reliable and Flexible - contributing positively to the development of the team environment Creative and Observant - creating a fun and stimulating environment that builds on the interests of the children to help them progress Responsible and Trustworthy - ensuring the safety and wellbeing of the children is at the forefront of your practice Committed and Motivated - working hard to keep on top of coursework and observations. Utilising the support and expertise of your colleagues and our Early Years Apprentice Mentor Here are some more great reasons to join the team: We want to improve your work/life balance: Paid lunch breaks (yes, you will get paid just for eating your lunch!) Almost seven weeks of paid annual leave and an extra paid day off on your birthday Family friendly policies including generous childcare discounts so your own children can attend (30% minimum discount) We want to help you look after yourself: Feeling poorly? We pay enhanced company sick pay for when you can't come in to work Need more help? Our staff have 24/7 access to an award-winning Employee Assistance Programme provided by Health Assured Not sure where to begin? We have a dedicated in-house well-being team to help you! Feeling hungry? There are always plenty of snacks available Cycle to work scheme keeps you and the environment healthy We want to recognise all of your hard work and dedication: £300 ‘Recommend a friend’ bonus and enhanced rewards for featured jobs Employee nominated reward scheme with real world gifts Free annual party to celebrate with your team Training:On successful completion of your apprenticeship, you will be awarded: Level 3 Early Years Educator Apprenticeship NCFE Diploma for the Early Years Workforce Level 3 Award in Paediatric First Aid or Level 3 Award Emergency Paediatric First Aid Apprentices will achieve an Early Years Educator qualification which has been approved to count towards the EYFS level 3 child: staff ratios Functional Skills (if required) Training Outcome:We want to help you progress: Wide ranging opportunities for training and career progression including Level 5 Early Years Lead Practitioner, EYITT, ECT, Early Years SENCO Employer Description:Snapdragons opened in January 1998 in a farmhouse in Atworth, in response to local demand for high-quality full daycare. It developed an excellent local reputation and has since expanded into Bath, Bristol and other sites in Wiltshire. Snapdragons is a family-run business that can react quickly to local needs but, more importantly, can respond personally to the families that it serves. Find out more about our ethos and values on our website.Working Hours :Monday to Friday between 8.00am and 6.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,Patience ....Read more...
Early Years Educator Level 3 Apprenticeship
Working alongside qualified Early Years Practitioners and professionals, you will work towards your own Early Years Educator Level 3 qualification. Your mission is to provide exceptional early years care in a safe, nurturing and fulfilling environment whilst inspiring children to unlock their full potential through key skills and values which will establish them as gifted citizens of the world. An Early Years Educator: Plans and supervises child initiated and adult led activities which are based around the needs and interests of each individual child Supports children to develop numeracy and language skills through games and play Has key person responsibility to help ensure each child feels safe and secure Observes each child and shapes their learning experience to reflect their observations Meets the care needs of the individual child such as feeding, changing nappies and administration of medicine Works in partnership with other colleagues, parents and/or carers or other professionals to meet the individual needs of each child What do we need from you? Reliable and Flexible - contributing positively to the development of the team environment Creative and Observant - creating a fun and stimulating environment that builds on the interests of the children to help them progress Responsible and Trustworthy - ensuring the safety and wellbeing of the children is at the forefront of your practice Committed and Motivated - working hard to keep on top of coursework and observations. Utilising the support and expertise of your colleagues and our Early Years Apprentice Mentor Training:On successful completion of your apprenticeship, you will be awarded: Level 3 Early Years Educator Apprenticeship NCFE Diploma for the Early Years Workforce Level 3 Award in Paediatric First Aid or Level 3 Award Emergency Paediatric First Aid Apprentices will achieve an Early Years Educator qualification which has been approved to count towards the EYFS level 3 child: staff ratios Functional Skills (if required) Here are some more great reasons to join the team: We want to improve your work/life balance: Paid lunch breaks (yes, you will get paid just for eating your lunch!) Almost seven weeks of paid annual leave and an extra paid day off on your birthday Family friendly policies including generous childcare discounts so your own children can attend (30% minimum discount) We want to help you look after yourself: Feeling poorly? We pay enhanced company sick pay for when you can't come in to work Need more help? Our staff have 24/7 access to an award-winning Employee Assistance Programme provided by Health Assured Not sure where to begin? We have a dedicated in-house well-being team to help you! Feeling hungry? There are always plenty of snacks available Cycle to work scheme keeps you and the environment healthy We want to recognise all of your hard work and dedication: £300 ‘Recommend a friend’ bonus and enhanced rewards for featured jobs Employee nominated reward scheme with real world gifts Free annual party to celebrate with your team Training Outcome:We want to help you progress: Wide ranging opportunities for training and career progression including Level 5 Early Years Lead Practitioner, EYITT, ECT, Early Years SENCO Employer Description:Snapdragons opened in January 1998 in a farmhouse in Atworth, in response to local demand for high-quality full daycare. It developed an excellent local reputation and has since expanded into Bath, Bristol and other sites in Wiltshire. Snapdragons is a family-run business that can react quickly to local needs but, more importantly, can respond personally to the families that it serves. Find out more about our ethos and values on our website.Working Hours :Monday to Friday, between 8.00am and 6.00pm.Skills: Communication skills,Organisation skills,Team working,Initiative,Patience ....Read more...