Preparing and processing sales orders and quotes
Maintaining accurate customer and equipment records
Supporting the coordination of service schedules and documentation
Answering calls and emails from customers and handling routine enquiries
Assisting with report creation and general admin tasks
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method:
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:To be discussed on completion of the apprenticeship. Employer Description:We’re a global leader in supplying crushing equipment and engineering solutions to the mining and aggregates sector. With clients in over 120 countries and a strong track record of promoting from within, we’re proud to offer meaningful careers and apprenticeship pathways for future business professionals.Working Hours :Varied working patterns, to be agreed upon if successfulSkills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Day to day activities will include:
Supporting children with their learning
Supporting the class teacher with admin work (e.g. photocopying etc.)
Delivering a phonics session daily
Possible interventions with small groups of childrenPlaytime supervision
Training:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15.
Level 3 Teaching Assistant Apprenticeship Standard
Knowledge, Skills and Behaviour
Training Outcome:
There is an opportunity to secure a permanent position after successfully completing the apprenticeship
Employer Description:At Lathom we believe that all our children deserve the best education we can give them.
We work hard to create a successful learning culture, which will enable pupils to become informed, confident, enthusiastic, inspired and independent learners for life.
We have developed an ethos where we continually try to spark children’s interest and their quality of learning is central to the school’s work and purpose.
All children are encouraged to achieve their full potential and celebrate their achievement.Working Hours :Monday - Friday, 8.00am - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Monitoring email inboxes for Sales Orders, Queries, Requests for Quotations, Supplier Invoices
Updating Bespoke software with orders, invoices, new accounts, and discounts
Sending sales invoices
Processing customer credit card receipts
Entering purchase invoices
Booking dispatches onto courier systems
Assisting with general administrative duties, such as filing
Taking incoming telephone calls and taking messages
Training:Business Administrator Level 3 Apprenticeship Standard:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:
The apprentice will gain experience of various IT systems, including Microsoft Excel and Word, bespoke order processing software, Xero Accounts, and Courier software
We want the apprentice to complete the apprenticeship and to progress into a full-time permanent member of the sales admin team
As the business grows, we expect them to take on more responsibility
Employer Description:National distributor of automatic gate and door access, control, and safety equipment.Working Hours :9.00am - 5.00pm each day.
Half an hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Support the maintenance and development of our People Systems
Help produce and improve people data reports
Assist with staff benefits processes and queries
Maintain accurate records and support data audits
Collaborate with colleagues to improve system guidance and training
Contribute to wider People Operations tasks during busy periods
Training:You will complete a variety of induction training to settle you in and then begin your Level 3 Business Administration Apprenticeship. If there is a need for you to complete English and/or maths at Level 2 Functional Skills, this will form part of your apprenticeship programme.
Training will be scheduled in line with working pattern.
Location: LU5 5UZ.Training Outcome:The Level 3 Business Admin apprenticeship is a gateway to further career opportunities, such as administration, management or senior support roles.Employer Description:The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Carrying out site inspections
Resolving a range of resident enquiries and complaints
Raising repairs via our housing systems
Supporting the neighbourhood’s team with a range of admin duties
Reporting safeguarding concerns
Providing a professional, accurate, timely, ethical and non-judgemental service which meets the needs of our diverse range of residents
Training:You will complete a variety of induction training to settle you in and then begin your Level 2 Housing and Property Management Assistant Apprenticeship. If there is a need for you to complete English and/or maths at Level 2 Functional Skills, this will form part of your apprenticeship programme.
Training will be scheduled in line with working pattern.
Location: SE1 7JB.Training Outcome:The Level 2 Housing and Property Management apprenticeship is a gateway to further career opportunities within the housing sector.Employer Description:The Peabody Group is responsible for 66,000 homes in London and the South East. We have 17,500 care and support customers. Our mission is to help people make the most of their lives.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Sacco Mann are recruiting for a Family Chartered Legal Executive to join a leading law firm based in York. The firm are well respected and have various offices in North Yorkshire. The firm has seen a significant growth over the last few years, has many loyal clients in the surrounding areas.
Job Duties:
Dealing with clients queries promptly and accurately
When clients visit the office, assisting where required
Attending court as an advocate if and when required
Helping to develop the firm
Attending and assisting with marketing that the business requires
Supervising any admin/support staff when required
The ideal candidate:
Chartered Legal Executive with knowledge of family law and procedures.
Ability to efficiently deal with clients.
Operating a file and case management system
Confidentiality and discretion
Benefits:
A competitive salary
Bonus scheme available
Generous holiday allowance
Hybrid office/home working
Company pension scheme
How to apply: If you feel this would be a role for you then please get in touch with Chloe Smith on 0113 467 9783 or any other member of the Chartered Legal Executive & Paralegal team to find out more information or submit your CV for review.....Read more...
Mobile Telematics Installation Engineer:
- Basic salary up to £40,000 per annum (DOE)
- Bonus Potential available
- Company Vehicle provided.
- Starting 20 days plus Bank Holidays increasing by 1 day per year to a max of 25.
- Great Pension Scheme
- Permanent Vacancy
I am looking for an experienced Telematics Installation Engineer to join and expanding service team. This is a field-based role, carrying out telematics installations at trailer builders, fleet customers, end users and maintenance providers across the UK.
Key Mobile Telematics Installation Engineer Roles and Responsibilities:
- Retro fit new Telematics equipment onto trailers.
- Monitoring Electronic Brake Performance, Tyre Pressure, Fridge Temperature Monitoring, Door Sensors
- Fault finding and diagnostic checks to pre-existing installations.
- Remotely updating, Commissioning, and monitoring telematics units.
- Providing Customers with face to face support.
- Complete all admin work in a timely manner
- Ensure Health and Safety policies and procedures are followed to the company standard.
- Flexibility to drive to various locations around the UK including overnight stays.
- Assisting other members of the Service Team.
Minimum requirements as a Mobile Telematics Installation Engineer:
- HGV Mechanic Trained / Telematics Installation/Service Engineer experience desirable.
- Can following wiring diagrams.
- Driver Licence (clean desirable)
- Excellent fault-finding and problem-solving skills.
- Self-motivated
- Strong verbal and written communication skills.
- Great customer service skills.
If you want to hear more about the Mobile Telematics Installation Engineer, please send us your CV by clicking apply now or by contacting Richard on 07590309374 / richard@holtautomotive.co.uk to discuss further.
Mobile Telematics Installation Engineer - £40,000 Bodyshop Leicester (Covering the whole of the UK)
....Read more...
Accounts preparation, corporation tax, VAT returns, bookkeeping, CIS, payrolls, and personal tax returns
Liaising with clients and handling client record request and queries
Dealing with practice administration and client post
Working with HMRC (telephone or by letter) to resolve client queries or tax matters
Technical admin matters such as Registering clients for new taxes and HMRC agent authorisations
Client onboarding
Training:
Full training will be provided
Workplace training will be provided by the Practice Staff and formal AAT3 training will be provided by First Intuition Maidstone
Training Outcome:
It is hoped the candidate will stay within our company and carry on their studies to progress to becoming a Chartered Accountant
Employer Description:Fast growing Chartered Accountancy (ICAEW) practice started in 2020.
We work with owner managed Limited Companies and city-based professionals. We are based within a serviced office inside a co-working space in the centre of Blackheath Village.
We are very modern in all aspects of our practice. This includes our working practices, software, culture and client base.
Currently we are 4 staff. 1 Partner, 1 Manager, 3 Accountants / Junior Accountants.Working Hours :Monday to Friday
9am to 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Analytical skills....Read more...
Business admin
Solution-based sales
Identifying customer needs
Meeting commercial KIP's
Training Outcome:We offer rapid internal progression opportunities from day one, with progression to Assistant Manager within the first 12–24 months and after the first two to three years, you could be setting your sights on the position of Store Manager. But it doesn’t have to stop there! We also offer the promotional opportunities of transferring over to Vodafone Core, for those with future career goals outside of retail.Employer Description:We are a Vodafone Partner Agent, based in Somerset, currently offering employment opportunities within our Web Chat team working in our office in Street.
Approaching every interaction with customers as an opportunity to increase revenue and customer experience, using solution-based selling and offering products and services that meet the customer’s needs. Retaining and growing our customer base.
We are always improving, evolving, and excelling at what we do.
Could you be the one with enough energy and initiative needed to help us deliver amazing customer service and sales each day?Working Hours :Opening hours are 8am to close at 10pm. Your shift would be 8.5hours per day with a 30-minute break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
Responsible for own ledger ensuring all customers adhere to their payment terms
Develop relationships with customers and solve any queries concerning their accounts
Recover outstanding debt by means of repetitive chasing
Identify and monitor customers who pose a financial risk to the customer
Send overdue customers for disconnection whilst working within strict credit control processes
Admin duties including managing/monitoring team accounts inbox, processing of remittances, responding to customer queries within SLA
Meet set KPIs
Identify ways in which the current processes and procedures can be improved
Adhoc reporting
Training:Customer Service Practitioner Level 2 Standard
This qualification requires college attendance once per month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:Crown Gas & Power is a business gas supplier to the commercial sector based in Bury, Manchester. We are renowned for our innovative products such as 100% biogas, site services and our first-class customer service.Working Hours :Monday to Friday 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Completion of apprenticeship work on a weekly basis
Training:Level 3 Pharmacy Technician apprenticeship standard, which includes:
Senior role within the pharmacy
In-house training
Opportunity to register with the GPhC as a Pharmacy Technician once qualified
Training Outcome:
Full-time permanent role for the right person
Opportunity to register with the GPhC as a Pharmacy Technician once qualified
Employer Description:Want a head start for a challenging and interesting career. Then, Why not consider government funded apprenticeship as a Dispensing Assistant. Best team members are those who are flexible and reliable people who can easily switch between answering phone calls, ordering stock and supporting their colleagues - as well as carrying out their dispensing duties accurately and with patient care at heart.Working Hours :Monday-Friday between 9.00am-6.00pm (30 mins unpaid lunch).Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Non judgemental,Patience,Honest,friendly....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Completion of apprenticeship work on a weekly basis
Training:Level 3 Pharmacy Technician Apprenticeship Standard, which includes:
Senior role within the pharmacy
In-house training
Opportunity to register with the GPhC as a Pharmacy Technician once qualified
Training Outcome:
Full-time permanent role for the right person
Opportunity to register with the GPhC as a Pharmacy Technician once qualified
Employer Description:Want a head start for a challenging and interesting career. Then, Why not consider government funded apprenticeship as a Dispensing Assistant. Best team members are those who are flexible and reliable people who can easily switch between answering phone calls, ordering stock and supporting their colleagues - as well as carrying out their dispensing duties accurately and with patient care at heart.Working Hours :Monday - Friday, 9.00am - 6.00pm (30 Mins unpaid lunch)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Non judgemental,Patience,Honest,friendly....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 Apprenticeship
Employer Description:A pharmacy based in Middlesbrough, are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday 08:30 -5:30 pm.
Saturday 09:00 to 5:00 pm.
Closed Sundays
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over the counter and phone enquiries
Use of the computer and the pharmacy specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 Apprenticeship
Employer Description:A pharmacy based in Eaglescliffe, Stockton-on Tees, County Durham, are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday 9am to 6pm
Saturday 9am to noon
Closed Sundays
Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Support with patient consultations
Dispensing medicine
General admin
Dealing with over-the-counter and phone enquiries
Use of the computer and the pharmacy-specific software
Checking off and unpacking orders
Stock management
Date checking of stock
Processing NHS prescriptions
Training:
Pharmacy services assistant Level 2
Medicine Counter Assistant Course accredited by the General Pharmaceutical Council [GPhc]
Functional Skills level 2 in maths and English if not already achieved grade 4 or C and above at GCSE or equivalent level
Training Outcome:
A permanent position within the organisation
Pharmacy Technician Level 3 Apprenticeship
Employer Description:A pharmacy based in Ormesby, Middlesbrough, are hoping to recruit a hardworking and determined candidate to work within their small team of qualified professionals, as an Apprentice Pharmacy Assistant. For the right person, there is the opportunity to secure full-time employment and progress to higher level qualifications.Working Hours :Monday to Friday 9am to 5:30pm.
Saturday 9am to 1pm. Closed Sundays. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
We are looking for someone to support the Reception Team as well as the existing Administrative team.
Day to Day duties will include:
answering calls to patients and signposting to appropriate clinician,
processing clinical documentation received by post and electronically.
Processing Prescription requests, summarising patient records to make sure the information is accurate and tidy, including scanning notes to patient records.
Maintaining high levels of infection control procedures.
Taking responsibility of your own workload and time management.
Monitoring/processing Surgery Emails.
Communication with Admin and Clinical teams.
Training:
The learner will be studying the Customer Service Practitioner Level 2 Apprenticeship Standard qualification.
Training Outcome:We have had apprentices in the past who have been offered permanent contracts upon completion of their course.Employer Description:The Guildhall Surgery is a small rural General Practice with approx. 5,300 patient on our list, We have 2 General Partners who are supported by a team of nursing and administrative staff We treat patients for all aspects of their general health care i.e. minor illness, long term conditions, urgent on the day treatment, minor surgery etc.Working Hours :Monday - Friday, 9:00am - 5:30pm (1 hour Lunch)Skills: Communication skills,Organisation skills,IT skills,Customer care skills,Attention to detail,Initiative,Patience....Read more...
This apprenticeship is ideal for someone organised, eager to learn, and ready to grow in a dynamic business environment.
Your duties will include but are not limited to:
Supporting the team with queries
Diary management
Audits
Stock ordering
Carrying out postal duties
Organisation of paperwork
Supporting the management team
Keeping HR files up to date
CRM admin duties
Managing the filing of expenses and recording the minutes of meetings
Training:
Training with Milton Keynes College
Ongoing training, support and development with the employer
Business Administrator Level 3
Training Outcome:There is the opportunity for a full time permanent opportunity upon successful completion of the apprenticeship with the company.Employer Description:County Rents is a leading housing solutions provider for councils, local government and NHS. With over 15 years’ experience, we are continuing to grow our portfolio to serve the community for families in need. Based in Newport Pagnell, we are keen to support an apprentice looking for a long career in Property/Lettings Administration.Working Hours :Monday - Friday, 08:30 - 17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Key Responsibilities:
Processing referrals from local authorities
Allocating Support Workers to new referrals and updating them on the intervention package details
Attending team meetings
Creating rotas and allocating staff to cases
General admin duties such as setting up case files, filing reports, and inputting information into internal systems
Assisting with financial quotes and queries
Training:
Business Administrator Level 3 Apprenticeship Standard
The training will be on-site at work and 6 hours of off-the-job training per week
Training Outcome:
Permanent role with the business
Employer Description:Our agencies offer support across all areas within the Social Care sector including family support, CQC regulated care for children and independent parenting assessments.
Established over a decade ago, Potton Kare Services has grown a team of committed Family Support Workers, Health Care Workers, Mentors, Contact Supervisors and Independent Social Workers experienced in supporting children and their families.
Our dedicated Directors and Managers are passionate about promoting change to improve the lives of children and are proud of the relationships we have established with the Local Authorities, schools, solicitors and other organisation's we work with.Working Hours :Monday - Friday, 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
As an apprentice, you’ll play an important role in supporting the day-to-day running of our GP surgery. You’ll learn how to:
Greet and assist patients at reception
Book appointments and manage the diary system
Handle telephone and email enquiries
Maintain accurate patient records
Support the clinical and admin team with general office duties
Understand patient confidentiality and NHS processes
You’ll be working under the guidance of experienced staff and will be fully supported in your training and development.Training:The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Upon successful completion of the apprenticeship, we would hope to be able to offer employment with us, however if that is not an option at that time your qualification and experience would stand you in good stead for many vacancies within NHS primary and secondary care throughout Waveney and Norfolk.Employer Description:GP Surgery- Primary CareWorking Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
Purpose
To provide customer-focused, efficient and effective administrative support to the Strategic Transport and Highways team, including project support where required.
To manage the Strategic Transport and Highways team mailboxes and casework systems, ensuring timely and accurate responses to internal and external enquiries, complaints, and Freedom of Information (FOI) requests.
To deliver a wide range of both routine and more complex administrative tasks in order to support the effective and efficient delivery of services within the Strategic Transport and Highways team.
To support the accuracy, maintenance, and development of data and information systems in response to changing needs and to ensure effective implementation and review.
To provide on-going support and guidance to the colleagues/Admin Officers
Responsibilities
Support, guide and mentor the Admin Assistants on all aspects of the work, including providing input into the PES process as required.
Receive, sort, distribute and respond to incoming and outgoing post (including via electronic systems) for the team.
File records in an accurate and timely fashion and maintain electronic or paper filing systems.
Photocopy, scan and index documents to ensure information can be distributed to intended recipients.
Collate, print and distribute documents or materials as required by the team.
Take accurate minutes or notes at meetings, panels or other events (including more complex or sensitive situations), ensuring confidentiality is maintained at all times.
Support the maintenance of records and monitoring for service budgets and contract registers.
Manage and respond to all internal and external queries, complaints, and information requests, including more complex casework.
Raise Purchase Orders (PO’s) and process invoices and be responsible for authenticating invoices and payments in accordance with the Council’s financial procedures and regulations.
Undertake general office management tasks, including supporting Business Continuity and Health & Safety processes, completing Display Screen Equipment (DSE) or other risk assessments and maintaining corporate registers or contract lists.
Research and collate information and respond to complaints and Freedom of Information (FOI) requests, in support of Team and Service Managers, liaising with staff and managers to ensure that deadlines are met.
Coordinate recruitment activity for temporary and permanent staff (in conjunction with individual services and HR)
Coordinate induction and training sessions for new staff within the department.
Work flexibly across the Strategic Transport and Highways service to provide cover for other officers as required.
Order and issue stationery, supplies and other equipment (including service-specific items) when requested, following standard approval processes and ensuring the safe and secure storage of items.
Receive deliveries and check goods received against purchase order forms.
Manage both routine and more complex enquiries from customers via telephone, face-to-face, web or email in a sensitive, courteous and professional manner
Provide basic information on individual services, processes or legislation/procedures and signpost to other sources of information (including relevant officer or service).
Extract information from systems or databases and provide reports to managers as part of service, departmental, organisational or national reporting requirements.
Undertake both basic and more complex information searches when required (using the internet, intranet or other sources).
Provide project management support as requested.
Requirement
Must have Enhanced DBS.
Excellent ICT skills including spreadsheets, databases and word processing.
Good demonstrable experience of providing a high-quality and comprehensive administrative service, delivering core business processes to agreed performance standards.
Good demonstrable experience of dealing with the public face to face, by telephone and via web enquiries.
Experience of mentoring, guiding and training other staff on a daily basis.
Confident user of core business ICT systems.
Highly developed customer care skills, including an ability to deal sensitively with a wide range of customers and maintain good relationships with internal or external partners (within the public, private and voluntary sectors).
If interested, please subit CV and call Varsha on 02036913890 between 9am to 5pm (Mon to Fri)....Read more...
r2p UK Systems Limited supply and support a wide range of hardware products and software services and have combined tasks from several areas to form this excellent opportunity. Predominantly an administrative role, the successful applicant will be flexible enough to turn their hand to physical goods handling as part of their day-to-day activities.
Key Responsibilities will include:
Stock Management
Organising and managing physical stock items in our Crawley office, ensuring goods are stored in the correct areas and labelled correctly and entered onto our systems accurately
Placement in and removal of goods from stores when required
Stock audits
Recording all stock items accurately for the entire Uk business to ensure what our systems say reflects reality
Co-ordinating with our satellite office regarding their stock management
Flagging when stock items for key and long-lead time items runs low for re-ordering
Re-organisation of stock placement to accommodate product and project demands and variations
Stock management software/tools admin, reporting and analysis
Warranty & Repairs Management ("RMA")
Open RMA Ticket System ticket tracking
RMA logistics
Supporting admin regarding RMA tickets
RMA activity co-ordination
Preparing information for RMA invoices
Customs co-ordination & support
Serial number tracking into Stock Mgt System (and when sold for which project)
Goods tracking in RMA process flow
Warranty tracking
Managing status of goods under repair with suppliers and r2p Group companies
Logistics Management
Organising, managing and tracking the shipping and delivery of goods/parcels to and from r2p with external logistics companies
Managing goods import and export via our customs agents
Pricing up options for shipping goods
Packing and labelling goods
Receiving and directing received goods into storeroom to internal requester
Goods inspection support
Serial number collation into r2p systems
Procurement Management
Assisting identifying new suppliers
Supplier interaction (including stock and price requests)
Creating and maintaining r2p supplier price list
Supporting goods ordering (incl preparing information for supplier orders)
Tracking open orders and ensuring relevant team members are regularly updated on status
Supporting proactive and strategic stock ordering based on past customer sales
Project Procurement support - assisting what needs to be ordered, from whom and when for customer projects
Other Activities may include:
Project Administration Support
Customer procurement/bid activities support
Ad hoc administrative support to Office Manager
Ad hoc support to Managing Director such as data gathering
Collating information on systems
Assist with support team
Data gathering and research
Presentation creation support
Information collation for internal requesters
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, the intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:The r2p Group stands out as a beacon of innovation and excellence. Founded with the mission to design and develop intelligent technology systems that set the highest standards in quality and safety, r2p has become synonymous with cutting-edge solutions for the mobile transport sector.
Headquartered in Flensburg, Germany, the rapidly growing r2p Group operates internationally in 45 countries. Driven by a vision to revolutionize the landscape of intelligent transportation solutions, their commitment to quality, innovation, and customer service is unwavering, as they continue to push the boundaries of what is possible.Working Hours :40 hours per week Monday - Friday - 8am to 5pm with breaks and half hour for lunch including one day for study with blended learning at Crawley CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Physical fitness,Good Time Management,Flexible,Reliable,Hardworking,Multi-tasker....Read more...
Join a thriving arts PR agency in central London where your organisational skills will support the vision of a dynamic female founder and play a vital role in the day-to-day operations of a busy, creative consultancy.This is a full-time opportunity to become the Personal Assistant and Office Manager within a well-established PR agency that works with some of the most exciting names in the arts and cultural sector. You'll be based in their welcoming and fast-paced office, just moments from Embankment station, and collaborate closely with a female founder who leads the business with creativity, energy and a deep commitment to the arts. The environment is supportive, driven and deeply connected to the creative community across the UK.The role is ideal for someone with two to three years of experience in a similar role, who thrives in a hands-on, varied position and is confident managing competing priorities with care and precision. From overseeing diaries and email inboxes to supporting events, communications and systems management, your contribution will be essential to the smooth running of the agency.Here's What You'll Be Doing:Managing the Director’s diary and scheduling internal and external meetingsSupporting the Director and Associate Director with daily admin tasks and meeting follow-upsImplementing and maintaining internal systems, such as digital contract tools like DocuSignHandling correspondence, including managing inboxes for team members on leaveResponding to and tracking new business enquiries, and setting up briefings and meetingsMaintaining databases for clients and accounts using Excel and XeroAssisting with invoice tracking, company expenses and contract preparationLogging and monitoring contract updates in coordination with the accounts teamOrganising travel and coordinating team events, company celebrations and social gatheringsLiaising with designers, printers, and service providersManaging HR-related admin for interns and job candidatesEnsuring digital files are archived appropriately and internal systems are well maintainedSupporting company podcast production and in-house publishing projectsCoordinating website updates and liaising with the IT team as neededKeeping the office running smoothly: managing supplies, cleaning schedules, and external servicesHere Are The Skills You'll Need:2–3 years’ experience in a personal assistant or office management positionExcellent organisational and time management skillsHigh attention to detail and ability to manage multiple tasks simultaneouslyProfessional and confident communication, written and verbalDiscretion and maturity in handling sensitive informationEnthusiastic about the arts and familiar with cultural or creative industry environmentsComfortable working independently and proactivelyProficiency in Microsoft Office, especially Excel; experience with Xero is a plusFamiliarity with internal systems or CRM tools is helpfulWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary £26,000 - £34,000 Depending on expereince 21 days’ annual leave plus office closure between Christmas and New YearCentral London office based near Embankment tube stationInvolvement in a range of creative projects, from events to podcasts and publishingRegular team social events and a collaborative working cultureA chance to contribute to the operations of a respected arts PR agencyWorking in the arts and culture sector is uniquely rewarding, combining creativity with meaningful collaboration and public impact. This role offers direct access to the inner workings of a PR agency that champions some of the most innovative cultural initiatives in the UK, making it an excellent opportunity for anyone seeking to grow a career in communications, administration or arts management.....Read more...
Customer Service Advisor
Fantastic opportunity to join an exceptionally high-calibre and growing IT service provider as Customer Service Advisor.
You will be responsible for providing exceptional customer service by supporting the business’s award-winning range products and services. You will provide first line customer service support, serving as the first point of call for end users when they require basic technical assistance. While an interest or experience working in a technology focussed role would be beneficial, it is not a requirement and full training will be provided.
Role Responsibilities
First point of contact for all inbound customer calls received into the main support number(s). Providing day-today support to the end-user base
Escalate unresolved issues to 1st/2nd line support
Responsible for ensuring incident reports/queries are properly logged in the ITSM (IT Service Management), tool
Ensure excellent customer service
Manage requests for changes
Experience
Excellent customer service skills
Strong desire for a career within IT
Proficient at a basic level using IT hardware e.g., computers & printers
Good admin skills, ensuring key notes are taken and organised accordingly
No experience needed however, you will have good basic IT skills
In return our client is offering a salary of up £22,250 increasing to £23,795 after probation (Hybrid working)
Harrogate based office. ....Read more...
Head of Department Residential Property
Wirral | Up to £70,000 | Hybrid Working Available
Our client, a well-established and forward thinking firm based on the Wirral, is seeking a dynamic Head of Department to lead their Residential Property team. This is a fantastic opportunity to join a firm with a strong reputation, a large and well-structured team, and a supportive, modern working culture.
The Role
As Head of Department, you will take on a dual role:
- Leadership & Strategy: Overseeing the day-to-day management of the Residential Property team, ensuring high performance, compliance, and continuous improvement.
- Caseload Management: Handling a manageable caseload of residential conveyancing matters, maintaining hands-on expertise and supporting your team by example.
What You'll Bring
You must be a qualified solicitors/Licensed Conveyancer/Legal Executive and will have strong technical expertise in residential conveyancing and a proven track record of managing or mentoring a legal team. With a proactive, commercially minded approach, youll be confident handling complex transactions while leading a busy department. Strong communication, problem-solving and organisational skills are essential, as is the ability to thrive in a collaborative, fast-paced environment.
Whats on Offer
- Salary up to £70,000, depending on experience
- Hybrid working model for flexibility and work-life balance
- A large, experienced team with full admin and paralegal support
- A clear path for growth, with the ability to shape and develop the department
Apply
If this role is of interest to you, please contact Rebecca on 0151 2301 208 or e-mail across your CV r.davies@clayton-legal.co.uk and we can arrange a call to discuss further.....Read more...
