As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
Answer phone calls
Taking calls / booking service visits
Daily Bookkeeping including entering sales and purchase invoices
Reconciling supplier statements
Assist with credit control
Setting up on Service contracts
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings, and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
Uses relevant project management principles and tools to scope, plan, monitor, and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.Training:Business Administrator Level 3 Apprenticeship Standard:
Apprentices will spend 5 days per week in the office
There will be a workshop in college once every month
Assessor will visit the workplace every 4-6 weeks
All assignments will be uploaded to our CRM system
Apprentice will be entitled to 6 hours every week 'off the job hours' for study etc
Training Outcome:The company is committed to nurturing talent, and upon successful completion of the apprenticeship, there is strong potential for a permanent role. The position within the business can evolve and develop over time, offering opportunities for progression in line with your skills and performance.Employer Description:Welcome To JTM Service. At JTM Service, we have 40 years of experience, and we are the go-to company for the supply, installation, service, and maintenance of commercial laundry equipment and dishwashers. Whether you need a full maintenance package or a fast repair service, or require a single appliance or a complete, fully maintained, multi-appliance package, JTM Service will be with you from start to finish. We work with customers of all sizes, and we pride ourselves in offering the same high-quality service each and every time to provide the right solution to meet your needs.
Working Hours :Monday - Friday 8.30am - 5.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Positive attitude,Punctual and Reliable....Read more...
Customer Service Administrator Erdington, Birmingham Service Centre b24 8HZSalary: £26,562pa40 hrs pw Monday-FridayJob purpose:To assist customer service team leader with call taking activity and data entry, serving the community in partnership with the NHS Wheelchair Service. This role will report to the Customer Service Team Leader.Key Responsibilities:
Answering the telephone in a busy call centre environment whilst obtaining and verifying information from the client and inputting onto computer systemInputting and retrieving data from the in-house bespoke database.Scheduling Technicians daily run.Enhance organisation's reputation by accepting ownership for accomplishing new and difficult requests.Problem solving by clarifying issues, researching and exploring answers and alternative solutions.Escalating unresolved problemsAdhering to Equal Opportunities and Dignity at Work as per the company policyAny other duties relating to the role as requested by your line manager or the Company.
Skills and Qualifications:
Basic I.T. skillsGood communication skillsAccuracy at record keeping
Training will be given.Additional skills/ experience Strong personable nature, team player, multi-tasking, customer focused, self-motivator and dependability.Confidentiality:While carrying out the work involved with this position, the role will become party to confidential information including service user information. It is of paramount importance that all information is kept on a private and confidential basis and not disclosed to any other person.Service user/other agency/public engagement and involvement:Ross Care is committed to promoting and embedding equality, diversity and inclusiveness and expects that the post holder will actively promote and engage this commitment in all that they do. The post holder should ensure that in all their behaviours, attitudes and working they recognise and take account of the health needs and rights of all sections of the community including ethnicity, disability, gender, age, sexual orientation and religion/belief. The post holder will be expected to engage the service users, other agencies, and the public where relevant and adhere to the Company’s policies and procedures governing zero tolerance to discrimination, harassment, bullying, stereotyping and prejudicial treatment. INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
The role will encompass the following key elements, but is not limited to these:
Assisting our drivers with onwards travel
Loading jobs on the HNF system, full training will be provided
Providing quotations for customers
Answering customer service queries
Fuel reconciliation
Vehicle requests
Training:As part of this role, you will undertake a level 3 apprenticeship in Business Administration. You will have the opportunity to learn within your role and through other experienced team members. Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training.
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and Regulations
Business Administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, Proof reading techniques
Decision Making - cost benefit analysis, break even analysis,
5 Why’s, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in Business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high quality presentations
Training Outcome:You will have the opportunity to join our team as a full-time employee.Employer Description:At Local Vehicle Transport Ltd, we specialise in the nationwide movement of passenger cars and light commercial vehicles across the UK. Whether transporting a single vehicle or managing the delivery of an entire fleet, we provide a reliable and professional service tailored to our customers' needs.
Established in 2017, we have built a strong reputation for delivering excellent customer service and operational excellence.
Local Vehicle Transport Ltd is part of Local Car and Van Rental Ltd Group, one of the UK's leading suppliers of vehicles to the car rental industry, offering exciting opportunities to develop your career within a growing and successful business.Working Hours :Monday to Friday, 9am to 5:30pmSkills: Communication skills,IT skills,Attention to detail,Analytical skills,Team working....Read more...
Business Administration
Maintain accurate records across multiple business systems
Update spreadsheets, trackers and internal documents
Organise and file electronic documentation
Support diary management and meeting coordination
Prepare business documents, templates and correspondence
Assist with preparing and issuing invoices
Assist with general day-to-day administration
Recruitment Administration
Add and update candidate records within our CRM
Assist with posting job adverts across various job boards
Support recruitment consultants with administrative tasks
Maintain accurate recruitment records
Compliance Administration
Assist with reviewing candidate files
Help maintain compliance documentation
Identify and chase outstanding information
Support GDPR and data accuracy processes
Reporting & Data Management
Update KPI reports and internal dashboards
Maintain management reporting spreadsheets
Review data for accuracy and completeness
Assist with producing business reports
Onboarding & HR Support
Prepare onboarding documentation for new employees
Assist with induction administration
Maintaining onboarding checklists
Support internal system access requirements
Business Projects
As your confidence develops, you’ll also support wider business projects, including:
Process improvement initiatives
CRM data quality projects
Documentation and procedure updates
Workflow reviews
Systems administration
General business support projects
Training:The apprentice will complete practical, on-the-job learning at JMC Legal Recruitment, The Fairfax, Fairfax Street, Bristol, BS1 3BN.
Formal apprenticeship training will be delivered by JGA through monthly tutor-led interactive seminars via Microsoft Teams or Zoom, alongside regular workplace learning and development activities. The apprentice will also participate in quarterly progress reviews involving both their line manager and JGA.Training Outcome:Upon successful completion of the apprenticeship, there is the opportunity to secure a permanent position within our Operations team.
As the business continues to grow, there will be opportunities to develop into a more senior Business Administrator or Operations role, with exposure to areas including HR, recruitment operations, compliance, reporting, finance support, systems administration and project coordination.
We are committed to investing in our people and, for the right individual, this apprenticeship is intended to provide the foundation for a long-term career with JMC Legal Recruitment.Employer Description:JMC Legal Recruitment is one of the UK's leading specialist legal recruitment agencies.
We work with law firms and legal professionals across the UK and have built one of the strongest brands within the legal recruitment market.
Our achievements include:
More 5-star Google reviews than any UK-based legal recruiter.
Number one Google rankings across more than 90 legal recruitment search terms.
Long-standing relationships with leading UK and international law firms.
A collaborative, supportive and ambitious culture focused on developing our people.
Working Hours :Monday to Friday, 8.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working....Read more...
Responsibilities:
This employer is looking for a Business Administration apprentice to play an essential role of supporting their operational teams across the company. In this interesting and varied role, you will learn:
Daily office tasks including management of incoming post, printing, scanning and filing
Handling incoming telephone calls, being the main point of contact for general enquiries, transferring to the relevant team and taking messages
Supporting teams with diary management and organising meetings both internally and externally
Data entry and document management
Maintaining and updating the CRM system
Collating any information from the relevant teams to produce reports
Monitoring, organising and ordering office supplies
Managing and organising customer reviews
Lead management
Any ad-hoc administration tasks on behalf of the team
Skills:
Proven office experience or administrative background
Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Calendar)
Experience with data entry and clerical tasks with high attention to detail
Excellent organisational skills with the ability to prioritise tasks effectively
Good typing speed and accuracy for document preparation and data input
Professional phone etiquette and clear communication skills
Ability to work independently as well as part of a team in a fast-paced environment
Training:Business Administrator Level 3.
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administration Level 3 qualification. Professional Apprenticeships are an Ofsted Outstanding rated training provider and hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem-solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Their experienced team will offer training and development to support you in gaining the skills required for the role and there will be opportunities for a permanent position following successful completion of the apprenticeship for the right person.Employer Description:Pro Apprenticeships (Professional Apprenticeships Ltd) is known for the exceptional training and support we deliver to apprentices and businesses across multiple pathways. With particular strength in technical apprenticeships, including software development, data analytics, cybersecurity, and IT support, we also support businesses with marketing, business administration, and leadership development.Working Hours :Monday - Friday, working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main Duties:
Provide general administrative support within the school office
Maintain accurate pupil and parent records using Arbor, the school's Management Information System (MIS)
Support the administration of daily pupil attendance registers
Answer telephone calls and take accurate messages
Welcome visitors, assist with signing-in procedures and direct them appropriately
Support the Business Manager with ordering school supplies and resources
Check, unpack and organise deliveries when orders arrive
Assist with processing supplier invoices within the school's finance systems
Support teachers with the administration of educational visits and school trips
Assist with collecting payments and funds where required
Produce and prepare routine correspondence and administrative documents
Maintain confidentiality when handling sensitive pupil and school information
Build positive working relationships with staff, parents, pupils and visitors
Comply with school policies relating to safeguarding, health and safety, confidentiality and data protection
Attend training sessions, meetings and professional development activities
Undertake any other reasonable administrative duties as directed by the Business Manager or senior leadership team
Training:As an apprentice, you will receive support through both workplace learning and formal apprenticeship training. This will typically include:
Study towards the Level 3 Business Administrator Apprenticeship Standard
Practical workplace training from experienced school administration and business professionals
Regular mentoring and progress reviews
Training in school administration systems, customer service, business support and office procedures
Training Outcome:
Successful completion of the apprenticeship could lead to permanent opportunities within school administration, business support or wider administrative roles within the education sector
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Wednesday 9:15am- 4:15pm, Thursday 8:15am- 4:15pm, Friday 8:15am- 1:15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Patience....Read more...
You will compile a weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so, recruitment admin handles all timesheet processing/queries & liaises with all candidates to obtain all required documents to make candidates compliant with all MSP requirements.
In terms of timesheet processing, this function helps to maximise the company’s weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance, this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy, this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates' holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carry out credit control duties to ensure payments are received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of clients’ payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by our training provider- Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
A full-time position will be available after the successful completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm.
You will be paid until 6:00pm to allow you to complete your apprenticeship coursework.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
You'll work alongside experienced engineers on real client work from day one, building hands-on IT skills while studying towards a nationally recognised Level 3 ICT qualification — with a genuine permanent role on offer at the end.
As an IT Support Apprentice, you'll earn while you learn. You'll spend most of your time working alongside our experienced engineers, building real-world IT skills with genuine clients — not just classroom exercises. Alongside the day job, you'll work towards a nationally recognised Level 3 qualification in IT.
This is a real job with real responsibility from the outset, in a friendly team where your contribution genuinely matters. You don't need to know everything already — you need the enthusiasm to learn and a willingness to get stuck in.
Duties and Responsibilities
Answering support calls and emails, and logging tickets in our helpdesk system
Helping diagnose and resolve IT problems for clients — everything from password resets to network faults
Accompanying engineers on client site visits to learn hands-on installation and troubleshooting
Setting up new laptops, PCs, printers and user accounts for clients
Supporting the team with Microsoft 365 queries (Teams, Outlook, SharePoint and OneDrive)
Learning to use professional IT tools, including remote monitoring and support platforms
Keeping records and documentation up to date
Helping clients feel confident and supported — customer service matters just as much as technical skill
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor led), or face to face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of systems faults
Support for the roll-out of installation and commission of new systems or upgrades.Training Outcome:
Our aim is to offer a permanent role on successful completion of the apprenticeship
Ongoing mentorship from experienced engineers who are invested in your development
Real scope to grow with the business as we expand across West Yorkshire
Employer Description:Optionbox is a growing Managed Service Provider (MSP — a company that looks after other businesses' IT and technology) based in Morley, Leeds. We look after IT, phones, internet, CCTV and security for businesses across West Yorkshire, and we're known for picking up the phone in under 8 seconds.Working Hours :Monday-Friday, 09:00 - 17:00.Skills: Communication skills,Problem solving skills,Enthusiastic,Keen to learn,Organised and reliable,Positive can-do attitude,Punctual and trustworthy,Take on new challenges....Read more...
The successful applicant will be required to work as a key member of our staff on a variety of administrative tasks. The role will require the ability to work in a team but also, to be disciplined and motivated whilst working on your own after appropriate training. The role will allow you to gain experience in all administration (non-managerial) of a surgery. Duties will include:
To provide general administrative support for the Practice, including the following:
Act as the first point of contact for patients, providing a warm and professional welcome
Assist patient with registering at the practice, updating personal details, and understanding available services on offer
Provide information and advice on the practices procedures, health services, and appointment systems
Support patients in navigating their health care journey, including managing appointments, follow-ups, and referrals
Ensure patients without appointments but in need of urgent consultation are seen according to surgery protocol
Explain practice arrangements and formal requirements to new patients and those seeking temporary cover, ensure procedures are completed
Advise patients of relevant charges for private services, accept payment and issue receipt for same
Respond to all queries and requests for assistance from patients and other visitors
Ensure reception and waiting areas are kept neat and tidy
Handle patient inquiries regarding appointments, services, and general practice information
Carry out workflow duties
Check e-mails and teams’ messages daily and action as required
Check foot fall as required and action
To provide a courteous and efficient reception service to patients, carers and visitors within the Practice ensuring:
Patients access the primary care services they require in a timely fashion
Visitors sign in and out and the member of staff they are seeing are advised of their arrival
The tidiness of the waiting room and the safety of its inhabitants
Queries are answered or passed to an appropriate member of staff in a timely fashion
To provide general assistance and administration to the Practice clinical and leadership teams, including:
Accurately updating patient records using System-One
Taking action as requested by doctors and the nursing team
Receive and make calls as required in accordance with surgery protocol
Contact patients to arrange/rearrange appointments and/or confirm test results
Answer the telephone call in a timely manner
Supporting the provision of a seamless co-ordinated multidisciplinary service through good communication
And any other tasks/duties as requested by the Partners, Practice Business Manager or Office Supervisor.Training:Business Administrator Level 3.Training Outcome:Potential employment on completion of apprenticeship.Employer Description:The Doctors and staff at Magdalen Medical Practice are proud to offer the highest standard of patient-centred healthcare to its 14,500 plus patients.
We run many clinics for the management of chronic diseases such as asthma, diabetes and offer a wide range of medical services including minor surgery, minor illness, childhood vaccinations and contraception clinics. We also carry out research and provide training for future doctors, pharmacists and nurses.Working Hours :Monday to Friday - 36 hours per week, working hours TBCSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Motivated,Professional....Read more...
Main Duties:
Provide day-to-day administrative support to the Interim Federation Business Manager and Admin/Finance Officer
Maintain a high level of confidentiality regarding staff and pupil information
Maintain, update, and file HR records both electronically and in hard copy
Assist with recruitment administration in line with school policies and safeguarding procedures
Input and retrieve information using the school’s Management Information System (MIS)
Type and prepare correspondence including emails, letters, memos, reports, and staff briefing notes
Answer and make telephone calls professionally and efficiently
Copy, laminate, scan, and prepare documents as required
Arrange meetings, manage paperwork, and maintain electronic diaries
Learn how to take accurate minutes during meetings and transcribe them
Support the Senior Leadership Team and Interim Federation Business Manager with projects, publications, and documentation
Provide front-office cover for absent colleagues when required
Liaise with external agencies and suppliers where appropriate
Prepare meeting rooms and refreshments for visitors and meetings
Support the Admin/Finance Officer with processing requisition orders and purchase orders
Check orders for accuracy and distribute documentation to suppliers and budget holders
Assist with invoice processing in accordance with Local Authority and School Financial Handbook procedures
Investigate and resolve supplier invoice queries and arrange returns, refunds, or credit notes
Respond to queries from suppliers, budget holders, staff, and debtors
Chase outstanding payments from parents and staff
Help monitor school stock supplies and support cost-effective ordering procedures
Distribute stock and supplies to staff members
Support the school during pupil lunchtimes when required
Undertake any other reasonable duties as directed by the school
Training:As an apprentice, you will receive support through both on-the-job learning and formal training as part of your apprenticeship programme.
This will typically include:
Study towards a Level 3 Business Administrator Apprenticeship Standard
On-the-job training and mentoring from experienced school professionals
Regular review meetings to support progress and development
Training in school administration, finance systems, and education-sector processes
Training Outcome:
Potential full-time employment opportunities within school administration or finance for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Friday, 8.30am - 3.00pm (30-minute break).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
ROLE ACCOUNTABILITY/AUTHORITY:
Follow company policies, procedures, and Standard Operating Procedures (SOPs)
Learn and apply quality, health & safety, and customer service standards
Support the Sales Support team with day-to-day administrative tasks
Assist in managing and maintaining the enquiries inbox
Support the preparation of quotations and customer documentation under supervision
Learn how to interpret customer documents and specifications
Assist with product configuration and technical information gathering
Update and maintain accurate records within the CRM system
Help follow up quotations and update quote status records
Assist with investigating customer queries and directing them to the appropriate team member
Learn how to prioritise work in line with agreed service levels and customer requirements
Support colleagues across Sales, Service, and Order Processing when required
Participate in training, coaching, and apprenticeship learning activities
Contribute to a positive ‘One Team, One Goal’ culture
You will rotate around different departments to understand the business as a whole, from quality, health & safety, estimating, stock management etc.
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the business manager which is relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.
You will be supported by a line manager, your colleagues who you'll work with during your on-the-job training and also by the support you will receive from your apprenticeship tutors.Training:As a business administration apprentice, you will complete the following qualifications as part of your apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English, if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolio.Training Outcome:There is a possibility of securing a full-time position at the end of your apprenticeship dependent on your progression. Wage increases will be dependnet on progression internally and on programme. Employer Description:SMART Solutions for Healthcare SpacesWorld-leading designer and manufacturer of capital medical equipment: operating theatres, critical care areas & primary care.From standalone products to integrated solutions, our connected equipment portfolio empowers construction, specifier, architect and estates and facilities Management teams.
Brandon Medical is a UK company that delivers SMART turnkey equipment for acute and primary healthcare worldwide. For 75 years, British engineering skills and a strong work ethic have fuelled continuous product innovation and development to provide healthcare professionals with reliable, high-quality, and affordable medical equipment packages for operating theatres and critical care in over 70 countries around the globe.
We are acknowledged experts in manufacturing medical lighting and control systems and designing medical supply pendants, medical power, and medical audio-video systems according to customers’ actual needs.
We specialise in enhancing healthcare environments by combining knowledge-driven intuition, decades of expertise, and practical innovation supported by continuous research and development.
Our 360-degree portfolio supports clinical teams and informs future intelligence, enabling the implementation of advanced best practices for better patient outcomes.
Constantly evolving, we help design the hospitals of tomorrow and drive healthcare excellence.
Working Hours :Monday - Thursday, 8.30am to 5.00pm. Friday, 8.30am to 4.00pm. Half hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working,Initiative,Non judgemental,Patience,Good attendance record,Flexible,Willing to learn....Read more...
Main Duties
Provide day-to-day administrative support within the school office.
Update and maintain accurate student records using SIMS and other school management systems.
Support the effective management of student information and school databases.
Input, maintain and validate data accurately and efficiently.
Assist with producing reports and data extracts as required.
Support the preparation of statutory returns, including the school census.
Input and reconcile information from external systems and providers.
Maintain the accuracy, integrity and confidentiality of school data in accordance with GDPR.
Assist with data validation and quality assurance processes.
Maintain Free School Meal (FSM) and Pupil Premium (PP) records using SIMS, Synergy and Local Authority systems.
Coordinate and support student biometric scanning for the school's cashless catering system.
Assist with organising school photographs and associated administration.
Support the delivery of student health and welfare programmes, including immunisation sessions.
Produce, proofread and distribute letters and communications to parents and carers.
Provide general administrative support, including photocopying, filing and document preparation.
Assist with the administration of school events such as open evenings and enrolment days.
Provide reception cover when required, welcoming visitors and responding to enquiries professionally.
Promote and safeguard the welfare of children and young people in accordance with safeguarding procedures.
Comply with school policies relating to safeguarding, health and safety, confidentiality and data protection.
Build positive relationships with colleagues, parents, external agencies and other professionals.
Attend meetings, training sessions and professional development activities.
Undertake any other reasonable duties consistent with the role as directed by the Headteacher, Trust Data Manager or senior leadership team.
Training:As an apprentice, you will receive support through both on-the-job learning and formal apprenticeship training. This will typically include:
Study towards the Level 3 Business Administrator Apprenticeship Standard.
Practical workplace training from experienced school administration professionals.
Regular mentoring and progress reviews.
Training in school management systems, data management, GDPR compliance and education-sector administration.
Training Outcome:Successful completion of the apprenticeship could lead to permanent opportunities within school administration, data management or wider business support roles within the Trust.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.
Working Hours :Monday to Thursday, 8:30am – 4:30pm, Friday 8:30am – 4:00pm (30-minute break each day).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Duties and responsibilities:
To work with children:
To plan, deliver and evaluate a programme of activities suitable to the age range of the children attending the setting
To support with the collection and drop off of school children from the local schools
To adhere to all safeguarding policies and procedures. To report any safeguarding concerns to the designated safeguarding officer or relevant agencies (safeguarding partnership/Lado)
To communicate and engage with the children at all opportunities
To take observations on the children daily
Ensure that you are monitoring the children’s development and identifying and addressing any gaps using our Footsteps system
Ensure that the children have opportunities to go on outings and that this is done safely, by completing a risk assessment to be approved by preschool lead or deputy manager
Ensuring that the children have opportunities to do cooking activities and that this is done safety, by completing a risk assessment to be approved by preschool lead or deputy manager
To attend parent review meetings alongside the deputy manager for children in your key group
To be a key worker and prepare the children’s records and targets in your group
To undertake certain domestic jobs within the nursery/preschool, for example, preparation of snacks, cleaning of equipment
To record any accidents/incidents on the forms provided alongside the team leader / deputy manager, share these with parents and giving these to the administrator to log
To be a good role model and promote a healthy lifestyle to the children
To ensure that the environment is clean, stimulating and safe for the children
Ensuring that the register is up to date as and when children arrive
To work as part of a team:
To attend out of working hours activities, e.g. training, staff meetings, parent’s evenings, summer fayre and Christmas activities
To develop your role within the team
To participate in the training programme of a wide variety of students (i.e. placements and volunteers) by giving guidance and support
To support and engage with all staff to ensure a good team ethos and an effective working partnership with all colleagues
To role model positive behaviour and language
Personal and professional development
To agree and complete all required mandatory and non-mandatory training
To assume responsibility of your own CPD log
To liaise with parents, staff and other professionals
To foresee the needs to special needs children and give physical, emotional, intellectual guidance as appropriate and liaise with the settings SENCO/manager
To ensure children are collected on time by someone authorised by the parents to collect
Training:
At Shaping Lives, we are dedicated to one mission: helping nurseries like yours nurture future generations through high-quality early childhood education
As a trusted training provider, we specialise in developing skilled, passionate educators who make a meaningful difference in the lives of children aged 0-5
Whether you're looking to enhance your current team's skills or recruit new talent, we’re with you every step of the way
Upon completion of this 18-month Apprenticeship, you will have obtained your Early Years Educator Apprenticeship Level 3
Training will include paediatric first aid qualification
Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:The nursery practitioner will be working as a key worker for the daily needs of the children between the ages of six months and five years. In addition, the practitioner will also be supporting with the deliver and care of the school provision.Working Hours :Will vary Monday - Friday, 7.00am - 7.00pmSkills: Creative,Initative,Non judgemental,Patience,Teamworking,....Read more...
The office administrator apprentice is responsible for supporting the administrative, financial and organisational processes within the school. They will also act as an initial point of contact for parents/carers, visitors and other stakeholders, so will be an ambassador for the school and embody the value, vision and ethos of the school in all interactions. Duties and responsibilities:
General administration
Update manual and computerised record/information systems
Update and maintain the school calendar
Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary
Manage and organise completed forms from parents and carers
Report any issues with the school’s IT systems
Organise and distribute incoming and outgoing post
Provide administrative support to staff as needed
Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary
Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required
Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times
Reception:
Act as a first point of contact for parents/carers and visitors arriving at the school
Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner
Seek support from other colleagues where necessary to respond to complex enquiries
Respond to messages promptly and accurately, passing on information to relevant staff members as necessary
Assist staff and pupils with the information and support they need
Safeguarding:
Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures
Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures
Administer the school’s filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures
Written communication:
Write and send email responses that are professional and uphold the school’s vision and values
Update and distribute online and offline communications (e.g. letters, newsletters, social media posts, etc.) to parents, staff and other stakeholders
Other areas of responsibility:
Read and follow the relevant school policies
Undertake training required to develop in the role
Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy
Training:In-house training plus the candidate will follow a Level 3 apprenticeship programme and study towards a Level 3 Apprenticeship in Business Administration. This training will be structured and delivered by Cheshire College - South & West. If the candidate does not hold GCSE grades A*-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject. Training Outcome:Potential progression to a higher-level apprenticeship or permanent position upon completion.Employer Description:Our educational vision is to be a place;
Of high aspirations, excellence, enjoyment and discovery.Where everyone feels valued and achieves to the best of their potential.
Where self-discipline and very good behaviour is expected.
Where all learners are treated fairly and given equal opportunities.
Where learners are able to make positive contributions to society and are prepared for future technologies.
Where we create motivated, lifelong learners and safely use a range of technologies to enhance and support learning.
Working Hours :Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Ability to respond effectively,Ability to plan,Ability to use own initiative,Ability to take action,Ability to use IT packages,Use of office equipment,Build relationships,Understand data protection,Understand confidentiality,Understanding of safeguarding,Commitment....Read more...
