The job will be working in the service team so customer service and/or administration skills will be required as the below is a brief summary of the role:
Handle incoming service queries via phone & email
Respond to customer inquiries and provide support via Phone & email
Accurately document customer interactions, issues, and resolutions within our CRM system
Preparing, costing and sending documentation to clients and engineers
Preparing permits and site induction information for submission to clients
Collaborate with internal departments to ensure smooth service delivery
Resolve customer complaints and queries with efficiency and professionalism
Organising accommodation for engineers
Co-ordinating courier collections & site access equipment
Raising departmental invoices
Process customer orders
Any other reasonable task as required by the Customer Support Manager
Training:
Business Administrator Level 3
All training will be in within the workplace
Our TDR training officer will attend monthly visits
End point assessment
Training Outcome:Upon successful completion a full-time position may be offered.Employer Description:The original manufacturers of Speedor, our world leading industrial doors are engineered for endurance. At Hart Doors, we pride ourselves on the performance and reliability of our industrial doors and the reassurance that gives you. Our doors are trusted the world over and manufactured to suit your exact requirements, so they will fit seamlessly into any application year after year.
Durability and longevity are at the forefront of our designs. Our industrial doors are engineered to provide you with more than 20 years of stress-free service.Working Hours :Monday - Friday 8.30am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Assist in updating internal project and client trackers
Open new enquiries, save electronic documents and correspondence
Upload and download technical drawings from various portals
Maintain and update project milestones and deadlines in the ERP system as directed
Support the team with general administrative tasks as required
Log planning applications with the relevant local authorities
Update client trackers with application submission and determination dates
Process electronic payments for planning applications and save receipts accordingly
File and manage planning-related correspondence in client records
Training:
You will be studying a Level 3 Business Administrator apprenticeship standard over an 18-month period
This is a fully work-based programme- You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:
Potential full-time position upon completion of the apprenticeship
Employer Description:Astley has amassed a wealth of expertise in creating branded environments, supporting clients such as Sainsbury's, The Co-operative, JET and Hilton Hotels with a variety of essential signage solutions. From multi-location rollout programmes across the UK and Europe, to highly bespoke single site installations, Astley has built up a reputation of providing the very best consultancy and expert client support in the industry. In 2016, Astley acquired the award-winning signage company Sign of the Times, an ideal brand to team up with as they offered a unique creative production service that complimented the current portfolio of services. Rebranded to Astley in June 2020, the Kettering site now joins the other 3 Astley sites in the UK, offering full national coverage to support a variety of sectors including retail, leisure, hospitality, finance, automotive, and creative.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Administrative skills,Attention to detail,Communication skills,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
About the team:
3 Directors, 1 Associate Director, 3 Qualified Surveyors and one apprentice make up the Wimborne Development team and cover Valuation, Agency, and Recoveries.
How you will make an impact:
The successful candidate will receive training to become highly organised, reliable, flexible, and methodical. They will learn how to effectively prioritise tasks and meet deadlines.
Strong verbal and written communication skills are essential, along with the ability to perform well under pressure while consistently delivering a high standard of service to both colleagues and clients.
Day to day duties:
Supporting the valuation team with administrative duties
Using the in-house VWS platform to generate valuation reports (training will be provided)
Preparing and sending Confirmation of Instruction letters
Assisting with due diligence research
Processing invoices and raising purchase orders
Managing and maintaining the electronic filing system
Closing instructions and ensuring they meet compliance requirements
Conducting conflict of interest checks
Carrying out any other ad hoc tasks as required by the team
Training:Level 3 Business Administrator Apprenticeship.
On the job training is provided to ensure all the required knowledge and experience is obtained throughout the apprenticeship to qualify successfully.Training Outcome:After you complete your apprenticeship, you will continue your career with Savills.Employer Description:Founded in the UK in 1855, Savills is one of the world's leading property agents. Our experience and expertise spans the globe, with 600 offices across the Americas, Europe, Asia Pacific, Africa and the Middle East.
Our scale gives us wide-ranging specialist and local knowledge, and we take pride in providing best-in-class advice as we help individuals, businesses and institutions make better property decisions.Working Hours :Monday - Friday between 8.30am - 5.00pm.Skills: Attention to detail,Ability to use Microsoft Out,Spelling and grammar,Effective communication skills....Read more...
Meet and greet clients and occasional drinks making
Answering the telephone in a professional manner
Opening, copying and distributing post
Covering reception and overflow during breaks and colleague’s annual leave
Emailing clients
Updating mailing lists
Scheduling social media posts
Supporting marketing efforts of the business
Franking and sending post and parcels
Typing and autotyping meeting minutes
Making company appointments
Sending letters to clients and government bodies
Maintaining company records for Companies House and statutory books
Archiving files
Assisting with new projects and practises
Ordering stationary
Sending mailshots to clients
Scanning company and client’s information
Training:
Apprenticeship training delivered by Starting Off
Remote learning
OneFile system
6 hours per week set aside to focus on apprenticeship training
Team/Zoom calls with assigned apprenticeship trainer
Training Outcome:
Potential permanent position upon successful completion of the apprenticeship
Employer Description:Our client offers an expert team of Partners and Qualified Staff who have provided a comprehensive accountancy service to clients in in Kettering, Corby and surrounding areas since 1981. They specialise in the family business, small and medium size businesses and individuals. They work closely with our clients providing a personal service.
They are now looking for a reception administrator apprentice to join their growing team. They are looking for someone with excellent attention to detail, great customer service and happy to pitch in on any task that are needed.Working Hours :Monday to Friday 8.30am- 4.30pm or 8am- 4pm with a half hour lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
Act as first point of contact for residents reporting repairs via phone, email, or online systems
Log all repair requests accurately using the Housing Association’s repairs management system
Schedule and allocate repair jobs to internal operatives or external contractors
Ensure tenants are informed of appointment times, delays, or follow-ups
Process and monitor work orders, including urgent, routine, and planned repairs
Support the team in analysing repair trends and contractor performance
Handle invoice checking and purchase order administration where required
Maintain accurate and up-to-date records of all communications and repairs activity
Escalate issues such as repeat repairs, access problems, or safeguarding concerns
Support delivery of cyclical and compliance works
Assist with tenant communications, feedback surveys, and service improvement actions
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:There is an opportunity to secure a permanent position after successfully completing the apprenticeship. Employer Description:We are committed to making sure that we are a great landlord by offering affordable, well maintained and managed homes
We are also focused on building more homes so as many people as possible can meet their housing needs in the East End of London.
The name Gateway Housing Association is a reflection of:
Our belief that decent affordable housing is the gateway into a good quality of life for people on below average incomes.
Tower Hamlets having traditionally been a gateway for migrant communities entering the UK.
Gateway Housing Associations also operates in East London, which forms part of the Thames Gateway region.Working Hours :Monday to Friday 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Take responsibility for the smooth processing and tracking of administrative tasks
Ensure accurate updating of CRM system
Prepare and process new business submissions, confidently using different processes and monitoring through to completion
Issue Letters of Authority and check information received
Complete ID checks
Prepare and issue client review packs
Use full range of available software, including but not limited to Microsoft Office, Professional Adviser, BAT
Respond to client enquiries in a timely manner
Keep up to date with changes that affect your role and adapt processes and procedures accordingly
Interact and work closely with the rest of the support team to ensure a consistent approach
Liaise with Clients, IFAs, Professional Intermediaries and Providers
Be fully prepared to undertake any project work or ad hoc tasks required, taking ownership of the end-to-end process and outcomes
Training:
Financial Services Administrator Level 3 Apprenticeship Standard
Training Outcome:
We actively promote talent internally and encourage employees to build a career with us
Full support available to progress with relevant financial services qualifications
Employer Description:Adanac Financial Services was established in 2002. Its foundations are built on demand for a firm that understands and specialises in the needs of solicitors, accountants and and their clients as well as providing high quality and bespoke independent financial advice to our private and business clients.
We provide a comprehensive range of advice across Pensions, Investments, Protection and Tax planning.
Promoting a friendly culture based around working together to achieve the best results. Along with promoting talent internally we actively encourage employees to build a career with us.Working Hours :Monday - Friday, 09:00 - 17:00, 1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Initiative....Read more...
What you’ll do:
Communicate with customers by phone and email, responding to enquiries and providing excellent service.
Manage the intercom system and greet customers at the trade counter.
Handle courier queries and delivery updates.
Process sales orders and quotes using our sales software (SAGE).
Provide after-sales support to ensure customers are satisfied.
Providing support to the management team with miscellaneous administrative tasks.
Training:The apprentice will work towards the Business Administrator Standard. This will be delivered through group training once a month at our centre in Newbury and 1-1 training and review meetings.
Maths and English Functional Skills will be delivered either remotely or in person if required.Training Outcome:Ongoing training and development are encouraged. This is a great starting point to build a technical sales career.Employer Description:About Beninca UK:
Beninca UK, a satellite branch of Automatismi Benincà SpA, was formed in February 2010. With a vast amount of experience of the gate automation industry, our knowledgeable and friendly staff are always here to help. Situated in Newbury, Berkshire we are well located to serve the whole of England, Scotland and Wales with the best before and after sales service in the industry. With the backing of Beninca Group PLC based in Northern Italy we have some of the most innovative and reliable gate automation and access control products there are to offer. Our strategy is simple, we offer quality, reliable products to industry professionals but what sets us apart from our competition is our focus on customer service. Our customers are the most important aspect of our business, we are dependent on you, you are not dependent on us. We keep things simple and have the flexibility to offer the personal touch to our before and after sales service.Working Hours :Monday to Friday between 8.30am/9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Professional,Methodical....Read more...
The role of Site Administrator / Document Controller exists to ensure all site administration is kept in an organized and methodical manner in line with agreed Company procedures.
Key Responsibilities:
Familiarise with project document control requirements, reporting any deviations or problems to both the Projects Manager and Administration Manager
Working alongside the project team to ensure all correspondence, documents and drawings are checked, logged/registered, stamped and distributed to relevant parties
Maintain the site filing system (electronic and manual) in line with company procedures and project specific site file control document
Format and issue paper correspondence, e-mails, minutes of meetings and any required reports in standard company format
Assist with the preparation of reporting documents when required
Notify / report all foreseen issues that have potential to disrupt the information flow or audit trail of the project
Ensure all required registers are up to date and completed correctly
Generate reports when required
Ensure obsolete/superseded documents are suitably referenced and access is restricted
Liaise with contractors and subcontractors as/if required
Assist project management team (PMT) to compile handover records for submission to client as part of handover packs
Ensure that site office is kept stocked with stationery items as required
When project finishes, ensure that archive procedures (electronic and hard copies) are followed
Ensure that site office is kept as tidy and in a professional manner as possible
Support the site team with other administration duties as/if required
Training:Business Administration Level 3 Apprenticeship Standard:
Business Administrator Level 3 Apprenticeship Standard:
You will work on a live building site office and receive training from a recognised provider either one day a week or on a block release
Functional Skills maths and English (if required)
Training Outcome:
Once you have achieved the Level 2 qualification you will have the opportunity to progress to the next level
Ultimately, and depending on the individual, you could advance to a supervisory or management role within the construction industry
Employer Description:Kilnbridge has a hard-earned reputation for delivering construction and civil engineering projects – particularly those with difficult or unusual challenges to resolve.
Founded in 1991 by our Chairman and Founder, Dermot McDermott as a general building and civil engineering contractor, we initially undertook builders’ work packages across the Canary Wharf development and southeast London. We quickly developed into a multi-disciplinary, national engineering and construction business that currently employs more than 1,000 people.
Today, Kilnbridge offers expertise in Building & Civil Engineering, Concrete Cutting and Controlled Demolition, Fire Protection and Waste Management.
These key service areas are supported by our in-house capabilities in Engineering & Design, Fabrication (K FAB) and Plant and construction equipment (K PLANT).
Working collaboratively with clients in a wide range of industry sectors, we capitalise fully on our teams’ in-depth knowledge, experience and skills to realise their vision.
Our diverse and highly talented workforce delivers outstanding and often award-winning bespoke solutions through innovation, courage and determination.
Kilnbridge proactively embraces equality, diversity and inclusion throughout the business, and has an industry leading safety culture. In March 2021 we became an employee-owned business, with the aim of safeguarding our future for the benefit of
everyone who works here.Working Hours :Monday - Friday, 08:00 - 17:00Skills: Communication skills,Attention to detail,Number skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
This post provides vital administrative support to the First Home Improvement’s Sales branches across the UK and to assist them in meeting their organisational targets. This post requires working in a fast-paced environment, managing several tasks at once, keeping all parties informed (both in email and by telephone) and will work closely with our own sales managers. Full training given plus monitored & mentored line management support. Full training given plus monitored & mentored apprenticeship support via Poultec to your appropriate Business Administration course.
Main Duties:
Inputting lead data onto electronic business management system
Inputting contract data onto electronic business management system
Inputting financial data onto the finance company’s finance application systems
Ensuring all details on all contracts and finance documentation is correct
Ensuring all hard copies of the data mentioned above is distributed to the correct correspondents
To assist with the managers needs and ensure they are able to work to their full capacity
Undertake other duties that may be required of you from time to time as necessitated by management
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
We take continuous professional development seriously and we are committed to ensure each individual performs at their best and develops their potential for future roles
A successful candidate can expect potential future employment upon completion of this apprenticeship
Employer Description:First Home Improvements (England) Ltd traces its roots to the early 1970’s, when its original owners Debbage & Tubby started to develop the company’s existing manufacturing site in Lenwade, Norfolk.
We offer exclusive and innovative products that are made to the highest possible standards using traditional hand crafted methods. “We are big enough to cope and small enough to care”. All of our uPVC units are sourced from quality assured suppliers.
First employs more than 500 industry professionals in various roles ranging from salesmen, designers and specialist craftsmen through to skilled installation teams. All of our products come with a 10 year Warranty. We specialise in Conservatories, Windows, Doors and Rooflines for residential installations (PVCu) and have established a reputation for the enduring quality of our products and outstanding customer care.
Quality is never an accident it is always the result of high intention, sincere effort, intelligent direction and skillful execution; it represents the wise choice of many alternatives.
We all have our own ideas of the perfect home and a place to live that has individuality. At First Home Improvements we can help you achieve that perfection and turn your dream into a reality with the unique range of products we have to offer. Whether it is replacement Windows, Doors, Conservatory, Roofline or Garage Door, it is vital to select the right company.Working Hours :Monday - Friday, 9.00am - 5.00pm (1-hour flexi)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Responsible for providing excellent customer service to all visitors to York CVS and the Priory Street Centre.
This will include:
Basic kitchen duties
Room set-ups including the set-up of furniture and IT equipment
Front of house customer support
IT support including the arrangement of virtual meetings
Tidying of conference rooms, kitchen facilities and equipment as required
Basic cleaning duties
Providing refreshments and arranging catering as required
Providing administrative support to the reception team. This will include:
Taking bookings and enquiries - both over the phone and via email
Managing the online bookings system
Preparing documents and note taking
Training:
Business Administrator Level 3
You will attend York College on day release
Training Outcome:York CVS is a membership organisation with connections across the Voluntary, Community and Social Enterprise Sector in York.
This role may get involved in projects across the city with opportunities to network across lots of different organisations.
Internally, York CVS is keen to grow its own talent wherever possible and has a line manager who was previously an apprentice.Employer Description:We’re York Centre for Voluntary Service (known as York CVS), we’re an independent charity; supporting and championing York’s voluntary, community and social enterprise (VCSE) sector to make positive change, challenge issues and grow new ideas for the future in order to strengthen communities.
We have run a busy conference centre through our Priory Street Centre and 18 charity organisations are based with us http://www.priorystreetcentre.org.uk/Working Hours :Monday - Friday (x 1 day at college) 9am - 5pm (8.30am - 4.30pm on Fridays)
There will be an expectation to work flexibly when required including some evenings, early mornings and weekends. (This always arranged in advance).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We’re looking for someone organised and confident to help out with day-to-day admin tasks in our office. You’ll work closely with managers to find out what needs doing each day. Your responsibilities will include:
Sorting post and distributing it appropriately
Filing documents and maintaining accurate records
Using our computer system to create and update work
Answering phone calls and handling basic enquiries
Tracking tasks using checklists and reminders
Preparing documents and materials to be sent out
Supporting the team when someone is off
Meeting clients, taking messages, and helping book appointments
Joining team meetings and training sessions to continue learning and stay up to date
Training:Training with Milton Keynes College.
Ongoing training, support and development with the employer.
Business Administrator Level 3.Training Outcome:There are opportunities to progress within the company to a higher level upon successful completion of the apprenticeship.Employer Description:Franklins Solicitors LLP is one of the foremost solicitors in the Midlands and is highly quality assured having achieved accreditation to ISO 9001 and The Law Society quality accreditation, Lexcel. Established in 1982, the Firm has offices in Central Milton Keynes and Northampton and employs over 100 staff offering expertise in: Corporate Services, Commercial Property, Debt Recovery, Dispute Resolution, Employment Law, Family Law, Intellectual Property, Residential Property, Mediation, Wills, Trusts and Probate. We set our own standards above and beyond what is expected in the legal profession and believe that excellence is not an exception, but routine in dealing with every client and their individual needs. This mentality runs through to our core values of passion, excellence, trust and united, which relate to our key strength and differentiator in the marketplace, our people.
We are committed to recognising and developing talented individuals to provide a first-class client service that sets us apart from the vast majority of other law firms and legal service providers.Working Hours :Monday - Friday. Shifts to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Primary Responsibility:
Refresh and maintenance of a new SharePoint site for holding Employee Personal Files
Issue and processing of basic security clearance paperwork to New Starters. Liaising with the BAE Systems security team and employees on completion and reporting to line managers on progress
Upload New Starters and removal of leavers on mandatory training portal and reporting to line managers on progress
Encouraging employees on completion of the above which links to completion of employee Trial periods
Right to work checks
Upload New Starters, removal leavers and changes of Levels on Healthcare Cash Plan Portal
Support with meeting minutes in HR disciplinary and grievance process and other SLT meetings as required
Response to Reference Requests (job related)
Support to employee events (volunteering days etc.)
Back up responsibility:
Secretarial and administrative support to the Senior Leadership Team including managing diaries, travel booking, expenses
Ensuring office is fully stocked with necessary supplies, including beverages, stationery, and other essentials
Manage relationships with suppliers and negotiate contracts as needed
Point of contact for visitors and Manage visitors booking system
Answer phones, handle inquiries professionally, and ensure messages are relayed promptly and accurately
Ensure staff notice boards are kept up to date
Organise and coordinate office events including bi-weekly lunch bookings
Training:Business Administrator Level 3.Training Outcome:Full-time employment upon completion of the apprenticeship.Employer Description:Malloy Aeronautics Limited specializes in the development of heavy lift unmanned air vehicles (UAVs) for both civilian and military uses. Located southwest of Maidenhead at White Waltham Airfield, operations are notable for their focus on in-house design and manufacturing. This vertical integration means we control the production of most aircraft components on-site, enhancing our ability to innovate and maintain exacting standards across all stages of development.Working Hours :Every other Friday off (non-contractual arrangement which is affected by Bank Holidays). Exact working days and hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical....Read more...
Home Administrator – Aylesbury, Buckinghamshire Location: Byron House Care Home, 141-143 Wendover Road, Aylesbury, Buckinghamshire, HP21 9LPSalary: £26,000 - £28,000 per annum (depending on experience)Hours: 37.5 hours per week, Monday to FridayJob type: Full time, permanent, site based 5 days a week Come and make a difference with the team at Westgate Healthcare! #CareWithUsAtWestgateWe have a very exciting opportunity for an experienced and proactive Home Administrator to join our team on a full-time, permanent basis at our care home in Aylesbury.The Home Administrator will be responsible for managing the administration function of the care home, ensuring a smooth and effective service at all times. The role will have a strong focus on HR and Finance, therefore experience in these areas is essential to be considered.The ideal candidate should have strong communication and IT skills, have excellent attention to detail, be highly organised, flexible and have a positive, can-do attitude. Experience of working in a care home is preferable, however not essential. Why work at Westgate?
Improve your financial wellness and flexibility with Wagestream; access your wages before pay day and enjoy exclusive discounts at a variety of the UK’s favourite shopsAccess to the Blue Light Card (employee discount scheme)Access to other discount schemes; Byond Prepayment Card (employee cashback card), Extras Discounts (employee discount scheme) and Cycle to Work SchemeRefer a Friend Scheme - earn up to £500 for a successful referral!Internal and external employee recognition schemes (e.g. Employee of the Month and Long Service) and team building social eventsSupport in achieving additional qualifications, including nationally recognised qualificationsAccess to financial and wellbeing support through The Care Workers Charity Comprehensive staff induction with free training and professional development
About the role:HR:
Manage all aspects of HR administration for the home including; supporting with recruitment, holding interviews, conducting pre-employment checks, drafting employment contracts and monitoring training compliance levelsSupport Line Managers across the employee life cycle including appraisals, performance management, absence management etcWork very closely with the Home Manager to improve employee engagement, resolve HR issues in the home and ensure all staff feel well supported at all timesLead in organising and supporting investigation meetings, disciplinary and grievance hearings. This includes in relation to sickness absence managementDrive a positive and engaged culture across the home, ensuring our staff are well recognised for their achievements Ensure all staff are up to date with mandatory training Ensure the Company HR policies and Employee Handbook requirements are known to staff members and are implemented in the care home. Report required policy changes to the central HR teamMaintain an effective and efficient filing system for all home-related paperwork ensuring there is a consistent audit trailProvide general administrative support and follow company processes to ensure the smooth running of the care home
Finance:
Support with all aspects of Finance, such as processing invoices, preparing reports and bankingGeneral Finance administration and organisation, such as ordering items for the care home and updating resident fundingMaintain Finance excel trackers and work closely with the central Finance teamProcess resident admissions and dischargesOther duties such as archiving, filing, meeting with relatives, managing resident TV licences and managing petty cash
About you:
Previous experience in HR and/or Finance administration is essential to be consideredExperience of working in a care home is preferable, however not essentialStrong IT skills and the ability to work competently with all Microsoft Office packages, including Outlook, Word and ExcelExcellent attention to detail and able to work in a fast-paced environmentWell organised with the ability to multi taskGood people skills with a strong people focusMotivated to make a difference
If this sounds like the role for you, we would love to hear from you. Apply today!We reserve the right to close this vacancy once we receive suitable applications, therefore, an early submission is encouraged. Due to a high volume of applications, if you do not hear from us within 5 working days, please assume that your application has been unsuccessful.Westgate Healthcare is an equal opportunities employer, and we welcome applications from all suitably qualified candidates regardless of their race, sex, disability, religion/belief, sexual orientation or age.WGHROB....Read more...
Assisting with the management of Microsoft 365, Azure, and Windows servers
Helping to monitor and troubleshoot our large-scale network, including Juniper switches and wireless access points
Supporting telephony systems, CCTV, and internal databases
Providing first-line technical support and escalating issues when needed
Assisting with Microsoft Dynamics and other business applications
Participating in exciting IT projects like system upgrades and rollouts
Documenting IT processes and ensuring compliance with security and data protection policies
Collaborating with teams across the company to deliver effective IT solutions
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:
90% of QA apprentices secure permanent employment after completing: This is 20% higher than the national average
Employer Description:Kanes Foods is one of the UK’s leading manufacturers of fresh, prepared foods. Based in Worcestershire, we produce a wide range of healthy, ready-to-eat products. Founded in 1990, we’ve grown into one of the largest privately owned employers in the region, with a strong focus on innovation, sustainability, and qualityWorking Hours :Days to be confirmed
9am- 5pmSkills: Communication skills,IT skills,Problem solving skills,Team working....Read more...
Working closely with the Operations Manager and the Hire Desk Staff, along with interaction with the Operational Director, this role is all about keeping things running smoothly, providing vital administrative and clerical support, and maintaining a good relationship with customers, both internal and external to the business. The ideal candidate will be confident, assertive and resilient. They will be proficient with Microsoft Office, driven, flexible and eager to learn. A can-do attitude is a must for this role!
Key Responsibilities -
Support our Company Directors with various administrative tasks and learn from industry pros
Engage with payroll, accounts, sales, maintenance, transport, and more to resolve operational issues
Collaborate with the Hire Desk Team to keep operations seamless
Assist with project set-ups and utilise our CRS System
Plan travel accommodations and assist with purchase orders
Be the friendly voice of our company by answering calls and directing them to the right departments, or taking messages when needed
Help with raising purchase orders for equipment or services
Stay organised by handling filing and photocopying duties
Dive into other general office tasks that keep our workplace running
Southern Cranes and Access Ltd maintains the high standards that keep our team thriving. This is your chance to gain hands-on experience, learn from experienced pros, and make a real impact.Training:Comprehensive Training: Gain the skills you need to excel and advance. Mentorship Opportunities: Learn from seasoned professionals. Business Administrator L3 ApprenticeshipTraining Outcome:The intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:Southern Cranes & Access Ltd is a family-run business specialising in mobile crane and tower crane hire. Since 1997, they have been at the forefront of innovation with spider cranes, telehandlers, and powered access solutions. Serving industries like TV and film, rail, oil and gas, and construction, we operate across Sussex, Surrey, Berkshire, Hampshire, and London, delivering safe and reliable service every time.Working Hours :40 hours per week – Monday to Friday – 8am-5.30pm with one hour for lunch and one day study.Skills: Confident,Assertive,Resilient,Organised,excellent prioritisation,Driven in nature,Flexible in approach,Eager to learn,Strong communicator,Proficient in MS Office,Health and safety conscious,Self-motivated,Target Oriented,Reliable,Punctual,Team Player....Read more...
As a Product Support Apprentice, you’ll work closely with the Head of Product as well as the Product and Sales Managers, gaining first-hand insight into how travel products are developed, promoted, and maintained. Your day-to-day tasks will include helping to manage and update product information, ensuring accuracy and consistency across both online and offline platforms.
Tasks will include:
Create and maintain products for promotion including the delivery of information into the reservations team and field sales team for distribution.
Create and maintain product features across all systems.
Deliver full product information including content, pricing and branding information accurately to the marketing team for creation.
Actively seek out new product opportunities.
Undertake due diligence for all new suppliers/products used.
Understand how to calculate prices and understand business terms in place with trade partners.
When required, input all booking details into the reservations system correctly and ensure financial information is accurate.
Support colleagues within and outside of the department with post sales related queries as necessary.
Training:This is an Apprenticeship; the successful candidate will work towards the Business Administrator Level 3 qualification, which has an estimated course duration of 18 months. This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college. You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course.Training Outcome:After successful completion of the apprenticeship course, there will be the possibility of progressing into a full-time position within the business.Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday - Friday 9.00am - 5.00pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
Plumber - North Lanarkshire - Salary up to £38,000 DOE CBW have a new opportunity for a Plumber to join a leading facilities provider. This role is a permanent full-time role working 40 hours per week across Glasgow and the Central Belt of Scotland. The successful candidate must have experience working with Booster Pumps. Key Responsibilities:Ensure all PPM is carried out in accordance with the maintenance specification.Maintenance and repair of Mechanical Installation.Maintenance and repair of Plumbing InstallationsEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issue to line manager.Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance.To attend site in response to breakdowns or failures of the equipment outside of normal working hours (call outs). Take part in the regional on-call rota.There will be a requirement to work out of hours to fulfil our maintenance commitments of our customers.Undertake regular audits of vehicle / tools to ensure they are in safe working order, including all test equipment is in date.Person Specification:A recognised industry qualification will be required, and previous experience is essential.Booster Pump experience (Essential)18th Edition Electrical Qualification (Preferred)H&S qualification (IOSH preferable)Trade qualified Mechanical/Plumber with appropriate post apprenticeship experience desirable.Must have a full clean drivers’ licence.Legionella awareness (preferable – can provide training)Asbestos awareness (preferable but not essential)MEWP Licence (preferable but not essential)Salary & Benefits:Salary up to £38,000 DOE.On offer is a competitive salary and benefits package, which includes;24 days annual leave increasing to 25 after 1 years’ service (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discounts Holiday purchase scheme....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Customer Service Administrator
Job descriptionI Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ are always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc., to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within the CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve the quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
Job Type: Full-time - Hybrid
Pay: £24,804.00-£25,759.50 per year depending on experience
Benefits:• PRP – Profit-related pay• Company pension• Cycle to work scheme• Employee discount• Free flu jabs• Free parking• On-site parking• Referral programme• Store discount• Work from home
Schedule:• Flexitime• Monday to Friday• 3 days in the office & 2 Days WFH (once fully trained)
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: Long Eaton, Nottingham NG10 2GD
Click 'Apply' to forward your CV.....Read more...
Duties include:
Managing phone calls/visitors coming into the building in a polite and professional manner
Setting up and maintaining client files and ensuring all paperwork is filed/scanned correctly
Adding new clients to the back-office system and creating tasks, as required
Day-to-day processing of orders
Other general office duties
Answering emails in a professional manner
Working as part of the sales team, taking enquiries via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9, including English and maths
Great communication skills (verbal and written)
Strong attention to detail.
Be self-motivated and able to work as part of a close team
This role will be supported by the Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Business Administration Level 3
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full-time permanent position upon completion of the apprenticeship.Employer Description:A prestigious company established in 1998 and is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook, Instagram, and Twitter.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday to Friday 8:30am to 5pm
Fridays finish at 4pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Receive visitors and callers to the academy in a friendly, professional, and welcoming manner
Provide high-quality customer care and assistance, demonstrating sensitivity when required
Deal effectively and efficiently with telephone enquiries, routing calls and taking messages in accordance with academy procedures
Ensure security, safeguarding, and health & safety requirements are followed, and that the site remains welcoming, tidy, and safe
Carry out First Aid duties and undertake training as required
Maintain and update paper and electronic records with an appropriate level of discretion
Provide effective communication with all stakeholders
Follow standard operating procedures to ensure the smooth running of academy administration processes
Maintain academy filing systems and databases; assist with creating new student files and archiving activities
Administer the academy signing-in system and ensure consistent usage by staff and visitors
Support meeting arrangements and oversee the use of meeting and specialist rooms, including arranging facilities and refreshments, greeting and escorting visitors, and liaising with staff and external agencies as needed
Provide clerical and administrative support to senior and middle leaders as required
Support the production and maintenance of high-quality displays of student work and signage throughout the academy
Work closely with the Operations Manager to support effective academy operations
Cooperate with and support the academy’s self-improvement procedures, and commit to your own continued professional development
Undertake training necessary to operate academy systems effectively and ensure compliance with academy procedures
Carry out any other duties within the scope and purpose of this post as directed by the line manager
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:One Degree Academy is an innovative school. We opened in September 2016 and were graded as outstanding in all areas by Ofsted in February 2018 and again in December 2024. A founding principle is the idea that tiny changes can have profound effects and that a committed focus on seemingly minor details leads to
continuous and sustained improvement.Working Hours :Monday to Friday shifts tbc at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
Engineering Manager - FM Service Provider – Cambridge - Up to 65k Fantastic opportunity to work for an FM service provider in Cambridge. CBW is currently recruiting for an Engineering Manager to work in a critical building. The successful candidate will be mechanically or electrically qualified, have a proven track record in commercial building maintenance, will have experience in the overall day to day running of hard services maintenance contracts across multiple sites and demonstrate excellent customer services skills. In return the company is offering a competitive salary paying up to £65,000. Hours of workMonday to Friday - 08:00am to 17:00pm (overtime & occasional weekends)Package: £55,000 - £65,000 per annum Car allowance Key duties & responsibilitiesReport to the Contract ManagerEnsure all PPM is carried out in accordance with the maintenance specificationEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time with start/wait/stop completion times and provide full description of works undertaken, advising of any follow-on works required.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issues to line managers.Maintaining statutory compliance is paramount and therefore excellent document control and upkeep of site files is of utmost importance. Carryout regular site auditsProduction of QuotationsProduction and collation of Condition / Dilapidation ReportsEnsure all contracts under designated control are statutory compliantEnsure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to always ensure safe working practices.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenanceRequirementsQualified in an engineering discipline (Electrical or Mechanical); C&G, HNC, HND or higher.Experience of service delivery across a portfolio of sites (Commercial and or Residential) Previous experience of managing an engineering team.A proven track record in commercial building maintenanceAbility to communicate both verbally and in writing with all levels of staff and clients.Ability to manage and prioritise a demanding and varying workload.Excellent communication and customer service skillsLVAP Highly desirable (Not essential) Please send your CV to katie at CBW Staffing Solutions for more information. ....Read more...
r2p UK Systems Limited supply and support a wide range of hardware products and software services and have combined tasks from several areas to form this excellent opportunity. Predominantly an administrative role, the successful applicant will be flexible enough to turn their hand to physical goods handling as part of their day-to-day activities.
Key Responsibilities will include:
Stock Management
Organising and managing physical stock items in our Crawley office, ensuring goods are stored in the correct areas and labelled correctly and entered onto our systems accurately
Placement in and removal of goods from stores when required
Stock audits
Recording all stock items accurately for the entire Uk business to ensure what our systems say reflects reality
Co-ordinating with our satellite office regarding their stock management
Flagging when stock items for key and long-lead time items runs low for re-ordering
Re-organisation of stock placement to accommodate product and project demands and variations
Stock management software/tools admin, reporting and analysis
Warranty & Repairs Management ("RMA")
Open RMA Ticket System ticket tracking
RMA logistics
Supporting admin regarding RMA tickets
RMA activity co-ordination
Preparing information for RMA invoices
Customs co-ordination & support
Serial number tracking into Stock Mgt System (and when sold for which project)
Goods tracking in RMA process flow
Warranty tracking
Managing status of goods under repair with suppliers and r2p Group companies
Logistics Management
Organising, managing and tracking the shipping and delivery of goods/parcels to and from r2p with external logistics companies
Managing goods import and export via our customs agents
Pricing up options for shipping goods
Packing and labelling goods
Receiving and directing received goods into storeroom to internal requester
Goods inspection support
Serial number collation into r2p systems
Procurement Management
Assisting identifying new suppliers
Supplier interaction (including stock and price requests)
Creating and maintaining r2p supplier price list
Supporting goods ordering (incl preparing information for supplier orders)
Tracking open orders and ensuring relevant team members are regularly updated on status
Supporting proactive and strategic stock ordering based on past customer sales
Project Procurement support - assisting what needs to be ordered, from whom and when for customer projects
Other Activities may include:
Project Administration Support
Customer procurement/bid activities support
Ad hoc administrative support to Office Manager
Ad hoc support to Managing Director such as data gathering
Collating information on systems
Assist with support team
Data gathering and research
Presentation creation support
Information collation for internal requesters
Training:Business Administrator Level 3.Training Outcome:On successful completion of the apprenticeship, the intention is to offer a permanent role once the candidate has successfully completed their training.Employer Description:The r2p Group stands out as a beacon of innovation and excellence. Founded with the mission to design and develop intelligent technology systems that set the highest standards in quality and safety, r2p has become synonymous with cutting-edge solutions for the mobile transport sector.
Headquartered in Flensburg, Germany, the rapidly growing r2p Group operates internationally in 45 countries. Driven by a vision to revolutionize the landscape of intelligent transportation solutions, their commitment to quality, innovation, and customer service is unwavering, as they continue to push the boundaries of what is possible.Working Hours :40 hours per week Monday - Friday - 8am to 5pm with breaks and half hour for lunch including one day for study with blended learning at Crawley CollegeSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Physical fitness,Good Time Management,Flexible,Reliable,Hardworking,Multi-tasker....Read more...
1.To be the first point of contact for visitors to the school, extending a warm welcome to callers- includingparents, visitors, contractors and delivery staff2.To ensure that the reception area remains tidy and that literature and forms are updated and replenished as necessary3.To receive and sign for all packages and deliveries4.To provide administrative support to the Office manager for processing students admissions and records5.To deal effectively with telephone calls, transferring callers to relevant staff and taking and passing on messages as required6.Communicating with parents regarding all aspects of school life, receiving and passing on information between parents and teachers in a timely manner with minimum disruption to lessons7.To operate computer systems and have knowledge of work processing and spreadsheets. To continue developing computer skills through staff development. To operate the schools information management system (SIMS) and ensure correct recording of information relating to students8.To assist in pupil attendance entry and pupil and staff dinner figures onto SIMS in the absence of the Attendance Officer9.To deal with routine correspondence, filing and maintain records. To do typing, ensuring a high standard of layout and presentation10. To sort and issue the incoming mail and school emails and to assist with the outgoing mail11. To follow safeguarding procedures by issuing passes and lanyards to visitors, ensuring that visitors are signed into the school and checking DBS information for visitors12.To carry out general typing within the office, such as letters, references, documents, reports, minutes, stencils, ect.13. To pass on communications to members of staff particularly instructions, messages and requests for information14. Be willing to undertake first aid training and once qualified to administer on a required basis to staff and pupils15.Be willing to act as a fire marshal16. Such other dutiesTraining:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15 4LJ.
Level 3 Business Administrator Standard
Knowledge, Skills and Behaviours
Training Outcome:
There is an opportunity to secure a permanent position after successfully completing the apprenticeship
This is dependent on school budgets
Employer Description:Keir Hardie Primary School aims to promote an inclusive and effective learning community with high expectations of all staff and pupils. Provide an inspirational environment where pupils feel valued and secure in their learning.Working Hours :Monday to Friday
8.30- 4.30
Term time onlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Within the Landside there will be various requirements to fulfil requests from vessels and landside customers. Below is a list of possible jobs which would more than likely be required on a weekly basis:
Key Responsibilities
Service Coordination: Act as a first point of contact for service requests, ensuring prompt communication and task delegation.
Financial Administration: Assist with billing, invoicing, purchasing, and expense tracking across departments.
System Management: Help maintain internal systems such as asset management, waste recording, and compliance documentation.
Operational Support: Liaise with contractors, manage filing systems, and support logistical tasks like ordering labour and materials.
Health & Safety Compliance: Work within key safety frameworks including the Health and Safety at Work Act and Docks Regulations.
Training & Development: Participate in ongoing learning and support port operations flexibly, including outside standard hours.Training:While employed, you’ll complete the Business Administrator Level 3 Apprenticeship through Weymouth College. This course includes:
One day per week college attendance.Training in communication, project coordination, and business operations.A duration of approximately 15 months plus end-point assessment.Training Outcome:Following completion of the apprenticeship the right candidate may be offered a position as a permanent member of staff.Employer Description:Portland Port, located on the south coast of Dorset, is a privately owned commercial port that plays a vital role in the UK’s maritime infrastructure. Originally a Royal Navy base, it has evolved into a thriving multi-use facility supporting a wide range of operations.
The port’s core business includes marine services such as cruise ship berthing, bunkering, ship-to-ship transfers, and vessel maintenance. It offers 24/7 access to deep, sheltered waters close to major shipping lanes, making it ideal for both commercial and defence-related maritime traffic.
Portland Port also hosts a variety of industrial tenants, including fuel storage and distribution, cement and feed import terminals, and ship repair services. It supports infrastructure and energy projects, including the proposed Powerfuel Portland Energy Recovery Facility, which aims to generate electricity and potentially supply shore power to vessels.
The port operates under strict safety and environmental regulations, including COMAH and licences for handling hazardous materials. It is also a key economic contributor to the local area, employing over 50 staff directly and supporting hundreds more through its tenants. With a strong focus on sustainability and community engagement, Portland Port continues to expand its role in commercial, defence, and clean energy sectors.Working Hours :Monday - Friday 08.30- 17.00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...