Providing Customer support by:
Answering incoming calls and assisting customers with questions and enquiries
Providing individualised customer service at a professional level
Taking payments, calculating premiums and providing other financial assistance on behalf of the accounts team
Helping customers make policy amendments such as changing vehicles, updating personal information and changing cover
Liaising with insurers and other parties, to build rapport and maintain an effective working relationship
Processing customer documentation, ensuring all documents meet the criteria as specified by the insurer
Assisting insurers with memos and other documentation requests
Managing a diary system to ensure customer documents and insurer requests are received within the timeline supplied
Running daily reports which provide statistical data, leading to documentation request/chasers
Processing new business and supplying customers with the relevant documentation
Handling, processing and distributing incoming and outgoing post
Working with customer database management software
Complying with legislation such as the Data Protection Act 1998 when inputting, collecting or processing personal data
Accurately entering data and maintaining records in accordance to GDPR principles
Training:
Business administrator level 3 standard apprenticeship-weekly blended learning session
Weekly off the job hours
Functional skills in maths and English if required
Training Outcome:A permanent opportunity within the business.Employer Description:We are a specialist insurance broker
Based in the West Midlands, with over 30 years industry experience. Over the last few years we have become one of the fastest growing insurance brokers in the UK, offering competitive premiums and award winning customer service. We focus on offering a certain number of carefully selected products, and our dedicated teams have developed the expertise to support both new and existing customers alike, from the start of the quote process and throughout the lifetime of their policies with us. We work closely with our panel of insurers to make sure that our customers always get our best possible price, and the right policy to meet their needs, no matter what product they’re after.Working Hours :Monday - Friday 9.00am - 5.30pm with half hour lunch break.
Saturday 9.00am - 2.00pm (1 in 3)
Total hours per week: 41.67 hours a weekSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
We are looking to recruit a Business Administration Apprentice to work in a small, but busy office environment on a full time, permanent basis. The hours are 09:00-17:30 with an hour for lunch.
This key role is a vital part of the organisation and is largely led by customer interaction as well as daily back-office administration.
Role and responsibilities to include:
To be the first point of contact for new and existing customers
Log all service related calls on in-house system and organise service engineers to attend calls. Follow up and order parts through suppliers and keep customers updated
Order new kit, arrange delivery dates with customers and co-ordinate the networking of new machines
Liaise with management at head office, suppliers and customers at all levels
Keep track of all on-site consumables and replenish stock
Provide high level of customer service
Load supplier invoices onto accounts package and reconcile against purchases made
Experience, skills and qualities required:
Customer service experience preferable
Administration experience essential
The ability to work under pressure in time sensitive role
Good time keeping and communication skills are imperative
Be able to take ownership of workload
Training:The successful applicant will complete and obtain a Level 3 Business Administrator Apprenticeship through Vocate Training.
You will be taught through:
6-8 Weekly 1-2-1 Sessions with your tutor
Regular online classes and webinars
7.5 hours (avg) per week Off the Job Training
The course is a 12-18-month programme
Training Outcome:
A full-time position is expected following successful completion of the apprenticeship
The administration role may be a gateway to further career opportunities, such as management or senior support roles
Employer Description:Our client is a managed service provider who specialise in Print, IT and Communications for SMEs to international businesses and education providers. We work closely with our clients to ensure they receive the best product and service for them at the best price.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
Are you a hardworking, self-motivated and enthusiastic individual looking to become part of a strong team in a varied and exciting role? If so, then this is the role for you.
The Business Administration Apprentice will be responsible for the following duties:
Answering phones and fielding customer / supplier queries
Working through the despatch process to ensure the timely release of orders to customer
Loading of invoices into Sage and raising of customer invoices off of the e-commerce system
Providing support to the team by chasing prices, helping on quotes when busy
Provide some first level of customer support via phone & e-mail
Take steps to resolve customer queries and complaints by speaking to the management team and/or contacting couriers and suppliers
Deal with complaint emails and phone calls
Establish and maintain effective working relationships with co-workers, supervisors and the general public
Maintain a consistent and professional attitude
Take on additional duties when required
Adhere to stated policies and procedures regarding health and safety in the workplace
Adhere to procedures regarding the proper use and care of equipment and materials associated with the role
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6 weeks with visits from your PETA Learning & Development Coach.Training Outcome:There is the intention for a full-time role to be offered to the suitable and successful candidate upon completion of the apprenticeship.Employer Description:Transparent Communications is an IT and AV solutions provider, with vast experience of specifying and delivering solutions over the past 21 years. We do a lot of work within the education sector but we are also members of Joscar and approved suppliers to global companies in the defence sector, having delivered over £1m worth of business to them over the past 3 years. The Ministry of Defence has also purchased from us on several occasions, with repeat orders going to several barracks / RAF bases throughout the UK. In addition to this, we've also supplied repeatedly into national government agencies and departments, including the Home Office, Crown Prosecution Service and US Embassy.Working Hours :Mon - Fri 09.00 -17.00Skills: Communication skills,IT skills,Eager to learn,Proactive and uses initiative,Relationship building,Motivated and driven....Read more...
Role and Responsibilities:
Printing of export documentation
Certifying and authenticating export documentation when fully trained and accreditation reached
Printing of export declarations and onboarding of new customers
Live inputting of export declarations when fully trained and accreditation reached
Update all formal undertakings ensuring the systems are up to date
Daily and monthly invoicing of clients for the above services and credit chasing
Being fully compliant with the eCert system, populating, cleansing and managing the dashboard
Ensure the post is despatched on a daily basis
Attending client meetings and Chamber events as and when required
Maintain appropriate files, reports, documentation, and data
Contacting clients with details of our services and promoting the International Business Team
Assist with marketing and communications
Engage in CPD activity to support your learning
Constantly monitor emails within eCert, ATA, International and your own inbox for follow-up action
Ensure the website is up to date with all current information
Shredding of all confidential information on a daily basis
Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc
Updating the wipe boards with regular information and additions
Be flexible in accordance with the requirements of the business and carry out any other duties as required
There will be some work required outside normal working hours in order to meet the needs of the business.
A reasonable amount of overtime and travel is therefore expected.
‘We are Positive, Collaborative, Innovative and Supportive and are Ambassadors for the Chamber in all we do’Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place one day per week at Burnley College
Training Outcome:
Potential progression into full time employment on successful completion of the apprenticeship
Employer Description:East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce.
We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates.
We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Energy,Enthusiasm,Motivation,Smart appearance,Honesty,Integrity,Professional,Open to change....Read more...
Ensure the health and safety of everyone entering the college
Greet and welcome students and visitors and provide refreshments if required
Answer incoming calls, directing them through the company and taking messages
Provide information and answer queries from current students as well as walk-in students
Produce letters for students
Prepare notices, posters & updates for the noticeboards
Prepare documents for the registration of new students
Help students with Police registration procedures
Enrol each student in college, making sure all appropriate documents and information are collected in a timely manner
Input & update student data on to the CRM system
Update student attendance records on a daily basis
Assist with general administration duties
Prepare student certificates
Post current events and photographs on social media
Report any maintenance to relevant departments
Issue student cards
Comply with UKVI and British Council requirements
Maintain student files
Assist students with general enquiries, including accommodation
Deal with students’ complaints as per the company’s policy and escalate when necessary
Participate in all mandatory training for Health and Safety and Safeguarding, as advised by the College policy and through the instruction of the appropriate line manager
Comply with the induction process required either as a new member of staff or directly conducting induction training if required
Support other colleagues in their induction and encourage engagement
Monitor attendance daily, paying special attention to specific groups such as under aged students and other groups according to their sponsor’s demands
Issue attendance/lateness warning letters according to the Attendance Policy
Process official documents to authorise students’ absences according to the authorised absences policy
Book students’ holidays in accordance with the college’s holiday policy
Assist the Student Support Manager and the Finance Department chasing outstanding balances
Carry out any other ad-hoc duties which may occur from time to time and are considered to be within the post holder’s capability
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship.Employer Description:New College Group (NCG) provides English Language courses, exam preparation courses and a range of specialised courses for groups and individuals. With schools across the UK, we provide English Language education to international students. Through more than ten years of experience, we have developed a strong reputation for our high-quality teaching, friendly staff and modern facilities.Working Hours :Monday - Friday (08:30 - 16:00, with 30-mins lunch break)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Answering the telephone
Dealing with patient and visitor enquiries both over the telephone and face to face
Making entries into patient records
Working with the team to provide a high-quality service to patients and visitors
Liaising with external organisations as and when required
Provide cover for all reception positions as necessary
Organising follow up appointments
Always following clinic policy
Process appointment requests for today, future appointments from patients by telephone and in person using the clinic software system
Sending and receiving emails
The clinic is looking for an apprentice that is an all-rounder, somebody that is focused on our business administrator duties but someone who is confident to be on the reception desk manging patients in a caring and professional manner.
You communication skills must be clear and concise with a very good standard of English, as you will be handling calls and people of varying different language abilities and backgrounds.
As a practice we are there to support them, help them and signpost them to others for advice, guidance, and care. The ideal candidate will be able to face these situations in a supportive, professional, sympathetic, and kind manner.
We are proud of our patient support and will train our staff to be the same.
The ideal candidate must have a comprehensive understanding of English, be clear, concise, professional, well spoken, keen, interested in the profession and the environment they will be joining. In return, we will invest our time and training into supporting you to complete a great apprenticeship towards an exciting and professional career.If you demonstrate through your basic skills and commitment, that you are one of our team, the practice will invest more into the apprentice, to ensure they can be the best that they can be, with increased challenges and further offers of skills training.Training:Standard Apprenticeship Business Administration Level 3.
Training will be delivered remotely via online sessions. You will also receive regular visits and sessions with your skills development coach.Training Outcome:If the candidate demonstrates their commitment, there could be a permanent role subject to opportunities and depending on vacancies at that time.Employer Description:Ankerside Physiotherapy Clinic, established in 1986, serves the physiotherapy needs of the West Midlands, Warwickshire and Staffordshire from our physiotherapy clinics situated in the town centres of Nuneaton, Tamworth, Coventry, Birmingham and Warwick.Working Hours :Monday - Friday 8am - 7pm (within these hours). 30 hours to be arranged during the opening hours, this will vary so flexibility is essential. Potential of up to 35 hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience....Read more...
Key duties will include:
Provide a full range of administrative services, primarily for the Administration Team.
Provide reprographics support as required to include; photocopying, stapling, binding, laminating and finishing of Academy resource materials.
Screening and dealing with telephone calls and enquiries.
Typing/word processing of materials to include; letters to pupils/parents, filing, typing minutes, collating/preparing resources, In-touch communications.
Administration of orders and purchases, ensuring all appropriate paperwork is completed in accordance with Academy procedures and chasing delivery as required.
Meeting and greeting visitors, arranging refreshments as required
Assist with preparing documents using Powerpoint, Excel, Work, and Publisher as directed.
Produce standardised school letters or communications as directed, such as student award certificates, event postcards.
Provide first-line cover for administration colleagues as required, to help ensure continuity of the Academy’s support services, including the exams and data team and the first aid room when required (First Aid Training will be given as part of the role).
Reception/Student Reception:
Receive and greet, in a positive manner, all visitors entering the Academy.
Be a point of information for staff, pupils, parents and other visitors to the Academy.
Be a point of contact for any emergency regarding staff, pupils and premises.
Receive all incoming telephone calls promptly and ensure the necessary messages are relayed to staff and pupils.
Administer the meeting room booking system.
The ideal candidate will have excellent written and verbal communication skills and be computer literate. You must have a basic understanding of Microsoft Excel and Word, be able to follow customer briefs and instructions, be able to work to deadlines, strong attention to detail and be able to work well under pressure and as part of a small, hands-on team. Previous customer service experience will be an advantage.
This role will be working towards Business Administrator level 3 qualification supported by starting off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week.
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description: We consist of a local network of academies who work together to support all of their students. They are responsible for the education of almost 2500 students. The successful candidate will work within the Wellingborough-based secondary school, an independent non-denominational academy providing comprehensive education for girls and boys aged 11-18 and will be working alongside the administrative team.Working Hours :Monday to Thursday, 8.00am to 4.00pm.
Friday, 8.00am to 3:30pm (Term Time plus 5 days).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Job Description:
Core-Asset Consulting is delighted to be supporting a leading wealth management firm, based in Newcastle, in the recruitment of a Compliance Administrator on a 12 month Fixed Term Contract.
This is an excellent opportunity to join an established compliance function where you will play a key role in providing high-quality administrative and transactional support.
Skills/Experience:
Previous administration experience within an FCA-regulated environment is preferred, though broader financial services experience will also be considered.
Strong numeracy abilities and confidence working with spreadsheets and data sets.
Excellent organisational skills with the ability to follow structured processes and maintain high levels of accuracy.
Proven history of managing multiple tasks and deadlines.
Clear and confident communication skills.
Flexible, committed and self-motivated approach.
Willingness to develop wider knowledge and skills within compliance and T&C.
High attention to detail with the ability to review complex documents and identify gaps, discrepancies or areas of concern.
Core Responsibilities:
Communicate effectively with financial advisers, internal stakeholders and external providers.
Ensure all documents are accurate, complete and compliant with regulatory and internal standards.
Provide general administrative support, including managing follow-up actions on outstanding Training & Competence (T&C) requirements.
Assist with the management and maintenance of adviser risk matrices.
Respond to compliance-related queries and seek guidance where appropriate.
Collate data, maintain system records and contribute to the identification and reporting of adviser- or firm-level trends.
Provide additional support to senior members of the Compliance and T&C teams as required.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16298
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
Job Description:
Core-Asset Consulting is delighted to be supporting a leading wealth management firm, based in Newcastle, in the recruitment of a Compliance Administrator on a 12 month Fixed Term Contract.
This is an excellent opportunity to join an established compliance function where you will play a key role in providing high-quality administrative and transactional support.
Skills/Experience:
Previous administration experience within an FCA-regulated environment is preferred, though broader financial services experience will also be considered.
Strong numeracy abilities and confidence working with spreadsheets and data sets.
Excellent organisational skills with the ability to follow structured processes and maintain high levels of accuracy.
Proven history of managing multiple tasks and deadlines.
Clear and confident communication skills.
Flexible, committed and self-motivated approach.
Willingness to develop wider knowledge and skills within compliance and T&C.
High attention to detail with the ability to review complex documents and identify gaps, discrepancies or areas of concern.
Core Responsibilities:
Communicate effectively with financial advisers, internal stakeholders and external providers.
Ensure all documents are accurate, complete and compliant with regulatory and internal standards.
Provide general administrative support, including managing follow-up actions on outstanding Training & Competence (T&C) requirements.
Assist with the management and maintenance of adviser risk matrices.
Respond to compliance-related queries and seek guidance where appropriate.
Collate data, maintain system records and contribute to the identification and reporting of adviser- or firm-level trends.
Provide additional support to senior members of the Compliance and T&C teams as required.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16298
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.
INDCAS....Read more...
HR ADVISOR BOLTON UP TO £35,000
Are you an experienced HR professional looking to take the next step in your career? We’re seeking a proactive and motivated HR Advisor to join our client’s team and play a key role in supporting a wide range of people-focused initiatives. This is a great opportunity for someone with solid HR experience who thrives in a professional, people-driven environment.
About the Role: In this varied and rewarding position, you will support the full employee lifecycle and be a key contact for HR queries across the organisation. You’ll take ownership of recruitment activity, help shape a positive employee experience, and provide essential administrative and people-focused support to the wider team.
Key Responsibilities: • Manage end-to-end recruitment, including drafting job posts, reviewing CVs, and coordinating interviews • Lead the onboarding process for new starters, ensuring a smooth and welcoming introduction • Maintain accurate and confidential employee records • Coordinate and support training and development activities • Own day-to-day HR administration, including data entry and document management • Assist with the implementation and administration of HR policies and procedures • Work collaboratively to promote a positive, inclusive, and engaging workplace culture • Support and monitor Apprentices and their Managers throughout apprenticeship programmes • Act as the primary contact for queries relating to the HR system • Use initiative to identify and escalate potential HR issues • Contribute to wider HR projects and undertake additional tasks where needed
Experience & Skills: • Currently working in a HR Advisor, HR Assistant, HR Administrator or similar Human Resources role • Excellent communication and interpersonal skills • High attention to detail and accuracy when handling data • Strong organisational and time management abilities • Confident user of Microsoft Office • Ability to handle sensitive information with discretion • Proactive, self-motivated, and eager to learn • CIPD Level 3 qualified or currently studying (or equivalent) • Strong interest in HR/People & Culture with a passion for supporting others
Employee Benefits: • 25 days’ annual leave plus bank holidays • Additional annual leave based on length of service • An extra day off for your birthday • Option to buy or sell annual leave • Paid company shutdown over the Christmas period • Attendance bonus • Regular social events • Opportunities to contribute ideas to improve workplace practices • Prize draws linked to employee recognition activities • Gift scheme for key milestones and celebrations • Client referral incentives • Ongoing learning and development opportunities • Flexible and hybrid working options (subject to role and business needs)
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
As a Digital Support Technician Apprentice, you will:
Help staff, learners, and employers with technical queries (logging in, online platforms, emails, system issues)
Support onboarding of new learners and employers onto apprenticeship systems
Set up user accounts and maintain digital records across management systems (ILR/CRM/LMS/VLE)
Assist with troubleshooting hardware and software issuesSupport online learning platforms (Teams, Zoom, e-portfolio systems, etc.)
Help keep digital systems updated and working smoothly
Provide friendly customer service by phone, email, and online chat
Assist with maintaining equipment, devices, and simple network tasks
Produce basic user guides or instructions to help people use systems more easily
Escalate technical problems to senior team members when needed
Training:Your training will be delivered through a mix of workplace learning and structured teaching sessions by the training provider. You will learn on-the-job every day while being supported by experienced colleagues, and you will also have regular training sessions provided by your apprenticeship training partner.
Training will be delivered through a combination of:
On-the-job learning at our main office: London E1 5HZ
Hybrid teaching sessions once per week with your training provider
Monthly progress reviews with your coach and line manager
Self-directed study time built into your weekly schedule
Practical assessments and projects based on real work tasks
Training Outcome:Once the apprentice successfully completes the Level 3 Digital Support Technician apprenticeship, they can progress into a variety of digital and support-focused roles such as:
Digital Support Technician / IT Support Technician:
Providing day-to-day support for learners, employers, and staff.
Learner Onboarding Coordinator:
Supporting digital platforms, enrolment systems, and user access.
MIS / Data Administrator:
Managing learner records, ILR data, and compliance systems.
E-Learning Support Specialist:
Supporting virtual learning platforms, resources, and online classrooms
Helpdesk or Service Desk Analyst:
Responding to tickets and troubleshooting issues for staff and learners
Employer Description:London Vesta College (LVC) is a specialist IT and digital training provider based in East London. As a government-approved apprenticeship provider, LVC delivers high-quality digital apprenticeships, and sector-focused skills bootcamps supported by qualified IT tutors. The college has a strong reputation, with Ofsted rating its apprenticeship provision as Good and the organisation reporting excellent employer satisfaction and a 100% apprentice pass rate. Employers choose LVC for its efficient recruitment and training support, while learners benefit from small class sizes, personalised coaching, and strong progression opportunities into digital careers—backed by more than a decade of experience in the digital education sector.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
As an Apprentice, you’ll play a vital role in supporting smooth warehouse operations. You will work closely with warehouse staff, admin teams, and other departments to learn how everything connects and runs efficiently. This is a hands-on opportunity to build your skills while contributing to the successful running of the warehouse.
Day-to-day, you will help maintain accurate records and complete data entry tasks, using Microsoft Office to support a variety of activities. You’ll gain practical experience, develop attention to detail, and learn how to use tools that are essential in a modern workplace.Most importantly you will work effectively as part of a small team, helping others where required, and have flexibility to provide cover as and when needed.
Responsibilities you will be assisting with:
Use external software to create delivery labels for orders placed through our online websites
Assist stock control with regular counting and investigation of any discrepancies
Manage and update various operational documents
Liaise with other departments within the company
Using our Vision WMS system, investigating pick discrepancies and update as required
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Level 3 Business Administrator qualification, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
Potential to apply for a full time permanent position upon successful completion
Employer Description:Global Brands is one of the UK’s leading independent drinks companies, owning and distributing popular brands such as VK, Hooch, Franklin & Sons, All Shook Up, Shake Baby Shake, Kick Energy, and Amigos Tequila Beer. The company exports to over 30 countries worldwide and is headquartered at the award-winning Casa Hotel in Chesterfield.The Clay Cross Distribution Centre is a key part of Global Brands’ operations. It currently spans 152,000 sq. ft., with recent expansions increasing capacity to 180,800 sq. ft. and storage for up to 40 million bottles across 17,000 pallets. The site employs around 80 staff, with plans for further growth and investment in additional facilities nearby. Operations run daily, supporting national and international distribution.This modern warehouse is central to the company’s logistics and supply chain, ensuring efficient storage, order processing, and delivery of products to retailers and customers. The environment is fast-paced, collaborative, and offers opportunities to learn about administration, stock management, and business support functions within a thriving drinks industry leader.Working Hours :Monday - Friday,
(After initial training, you would be required to work alternative shift patterns –
days 06:00 - 14:00 / afters 14:00 - 22:00.)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Patience....Read more...
Main Duties and Responsibilities:
Ensure that visitors receive a professional and efficient welcome on behalf of the College. This is to include registration and identification.
Liaise with staff regarding appointments, interviews, car parking and other general office duties
Deal with initial enquiries including email enquiries regarding courses
Provide information on college facilities, courses, and events, taking enquiries and disseminating information to the relevant staff
Operate the College telephone and radio paging system and be first point of contact for Fire and emergency systems liaising with other College staff as per college procedures
Process incoming/outgoing deliveries including parcels and recording details in an efficient manner
Frank outgoing mail and distribution of internal mail
Computer input using College software systems such as Sims and Teams. Will also use Outlook, Word, and Excel
Work flexibly as a member of the Customer Service team across Eastern Education Group to include working flexible hours and providing cover for shifts where necessary
Ensure there is effective communication throughout the team, ensuring all team members are kept up to date with current activity
Participate in events across the College, e.g. open events, student interviews, enrolment etc.
Ensure publicity materials are displayed and stocks maintained for collection by enquirers
To assist in maintaining the Course Information Sheets ensuring that only accurate information is available for enquirers either by paper or on the College website
Undertake training as appropriate to the role of Customer Service Advisor as identified by the senior customer service lead
Adhere to all College policies including the current data protection act and computer misuse act, treating all data as confidential
Operate all systems and procedures to agreed pre-defined service levels
The above job description is not exhaustive, and the employee may be required to undertake any other reasonable duties in line with the general level of responsibility of the role.
As we now operate as a collective Eastern Education Group you may be from time to time required to undertake any of the requirements of your role for any of our Group organisations.Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Training Outcome:
There will be career progression opportunities once the apprenticeship has been completed
Employer Description:One Sixth Form College is the only outstanding Sixth Form College in Suffolk, offering an inclusive and fresh approach to learning. We provide an inspirational environment, dedicated to offering students first class teaching, resources and support whilst they study with us. Indeed, students' success is our priority, as demonstrated by our 'Outstanding' Ofsted grading and our ranking as one of the top 3 institutions in the Government's 2020 Performance Tables for progress in all three categories (A Level, Academic and Applied General) for colleges across the Eastern Region. One is part of Suffolk Academies Trust and we work closely with our partners for the benefit of every member of our community. Working Hours :Monday - Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Logical,Team working....Read more...
General Administration:
Support the office of the Managing Director
Handling incoming enquiries via phone and email
Managing incoming and outgoing post
Ordering stock, uniforms, and PPE
Preparing documents, letters, and standard communications
Supporting with project-related tasks such as appraisals, filing systems, and data collection
Assisting with meeting preparation, including agendas, printing, and minutes
Booking meetings, rooms, travel, and accommodation when required
Maintaining office supplies, equipment, and shared spaces
Undertaking any other administrative tasks appropriate to the role
HR Support:
Monitoring and updating the HR system daily to support payroll deadlines
Assisting the HR Manager with recruitment processes, including advertising vacancies, shortlisting, and arranging interviews
Supporting onboarding activities, including preparing induction packs and setting up new starters
Responding to employee queries under guidance
Updating HR processes, documents, and templates
Maintaining accurate personnel files and training records
Helping coordinate employee communications, including benefits information and company-wide updates
Supporting the logging of absence, leave, training, and compliance data
Communication & Customer Service:
Welcoming visitors and ensuring they follow site procedures
Drafting simple internal communications or email templates
Supporting customer or supplier communication where appropriate
Assisting with gathering staff feedback for internal initiatives
Project & Process Support:
Assisting with preparing reports, spreadsheets, or presentations
Supporting internal projects, including continuous improvement initiatives
Helping document or map business processes
Collecting data or feedback to support decision-making
Finance & Operational Administration (where required)
Logging invoices or supporting purchase order processes
Conducting basic stock checks or reconciling deliveries
Liaising with suppliers for quotes, order updates, or administration queries
Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Located across the north of England, we are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high quality services and products to meet the needs of our customers.We believe in support of our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information. We provide a range of private and NHS services. Our pharmacy is well equipped to provide health care services with a specially designed consultation room and highly trained staff. This means you can enjoy quality health services in a comfortable and private environment. Our private services are competitively priced and most are available at short notice. We stock a wide range of over the counter medicines and also pharmacy only medicines. If you need advice about a treatment option, come to speak with our qualified team of healthcare professionals. We are passionate about providing high quality patient care and medication management. Our team consists of health care professionals who love to help people in the community to live healthier lives.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
Main Duties:
Provide a warm, professional first point of contact for visitors, staff, and students
Ensure the reception area is tidy, presentable, and welcoming at all times
Maintain visitor records and issue passes, ensuring accuracy and security
Handle incoming calls, screen enquiries, and direct messages efficiently and courteously
Provide information using the Academy’s Management Information System (SIMS)
Support and reassure visitors or parents who may be upset or distressed
Notify appropriate staff of any issues or unidentified visitors.
Assist with welfare support for students when required
Respond appropriately to fire alarm activations, including communication with Premises Staff and emergency services
Contact parents as directed regarding student issues or illness.
Manage lost property and general reception-area tasks
Receive, check in, and secure school deliveries before notifying the Finance Office
Support general office duties including sorting and distributing mail
Assist with hospitality arrangements for visitors
Help collate data for official returns
Support administrative tasks including typing, filing, and record-keeping
Maintain accurate logs of phone calls and relevant communications
Provide first aid support when required (training provided if needed)
Undertake any other reasonable duties as directed by the Principal
Support Academy events when needed
Participate in team meetings and quality-assurance activities
Engage in performance-management procedures and ongoing training
Keep up to date with new systems and undertake training where appropriate
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:
Potential full-time employment for the right candidate upon successful completion of the apprenticeship
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday, Tuesday, Thursday and Friday, 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units provided will cover topics such as:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
The last three months of the qualification will entail completing the following as part of the End Point Assessment:
Multiple-Choice
Written Report
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA.
This apprenticeship offers a fantastic opportunity to begin your career in Learning & Development within one of the UK’s leading professional services groups.
You will gain valuable, hands-on experience across all areas of the L&D function - including training coordination, learning systems administration, course evaluation, and digital learning. With full support from the Group Training Manager and wider L&D team, you’ll have access to ongoing mentoring, development plans, and opportunities to progress into roles such as:
Learning & Development Coordinator
Learning & Development Specialist
Systems or E-Learning Administrator
Learning & Development Business Partner
At CDER Group, we are passionate about developing our people and investing in future talent - this apprenticeship is just the first step in building your long-term career with us.
Your role will include:
Answer and direct phone calls and L&D queries
Manage the shared L&D inbox, ensuring professional and timely responses
Support training coordination - booking sessions, sending calendar invites, and maintaining attendance records
Manage training enrolments and completion records on the Learning Management System (LMS)
Assist with uploading content, creating reports, and maintaining data accuracy within the LMS
Support the issue of certificates and post-course feedback collection
Maintain digital filing systems and training logs
Provide general administrative support to the L&D team
Benefits Include:
Gym membership contribution: we will give you up to £20 per month towards your gym membership
Company pension
24/7 employee assistance programme
Company sick pay
Referral programme
Discounts and savings available on our bespoke staff rewards platform
Casual dress
Free onsite parking (excluding City of London)
Cycle to work scheme
25 days holiday, rising to 28
Regular subsidised social events
Voluntary service opportunities to a charity of your choice – up to two days per year
Long service awards
Enhanced family leave
Working hours that are flexible
Extra holiday days available to buy, up to five days per year
Death in Service Benefit
As if that wasn’t enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:In 2020, CDER Group launched their pioneering ethical and effective approach to collection and enforcement, centred on our belief that everyone has a right to be treated fairly, regardless of their situation. We continue to lead the way, balancing sensitive treatment for customers in vulnerable situations with intelligence-led operations that optimise collections from those who are able to pay.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail....Read more...
We are seeking to expand our administration team to include an Apprentice Administration Officer.
The role would suit someone who is passionate about administration and eager to start or progress their career within a school environment. To provide support for the main school support services – administration, student services and finance.
Entry Level requirements apply which in this case are GCSE Maths and English at level 4 or above, or equivalent. You will be supported and allowed the time to complete your Level 3 Business Administration Apprenticeship, which is delivered by training specialist CMS Vocational Limited.
What we’re looking for
Someone with:
A good level of ICT skills
Ability to organise
Ability to work flexibly
Ability to input data accurately
What the role involves:
Provide administrative support for the main school support services
Undertake general admin work such as drafting letters, photocopying, laminating, filing and record keeping in line with current GDPR requirements
Produce communications home across all comms outlets (emails, letters etc)
Support the set up and maintenance of student records, (primarily) on the Management Information System (MIS), including admissions, EHCP and other relevant data from previous schools
Ensure MIS is correct before Census collection
Support in the completion of year-end routines and updating documentation and systems as required
Maintain student data following ad hoc requests (email, Arbor etc) and annual data collection exercise
Update student records with specific notes / queries if required
Provide administration support during Exam periods
Support with all administration tasks in relation to the new intake of students into Year 7
Support with the delivery of trips and events including promotion on social media
Support the Comms Team in the delivery of high-quality events including performances, open evenings and community events
Undertake reception duties including answering routine telephone calls, face to face enquiries from visitors and students, and signing in visitors
Sort and distribute incoming and outgoing post
Arrange refreshments for meetings and events
Support the Pastoral and Curriculum teams in ad hoc administration as required including designing, preparing and maintaining displays
Support with taking photographs for a range of purposes including social media
Provide support to the Reprographics section
Improve both the quality and speed of task completion as your training progresses, and your understanding deepens
Through management and prioritization of workload, take responsibility for completing apprenticeship coursework on time, maintaining up to date evidence for assessments, and put into practice learning
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation, which is relevant to your post within the school, to meet the overall business objectives. Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard ApprenticeshipYou will also develop the skills, knowledge and behaviours required to work within an office environmentThis apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skillsYou will be allocated a tutor who will provide you with personal support and assessment at pre-arranged timesAssessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions. All evidence will be logged to your electronic portfolioTraining Outcome:Progression to a permanent role upon completion of the apprenticeship for the right applicant.Employer Description:Discover Honley High School, where our past informs our future, and every student’s journey is celebrated.
Welcome to Honley; a school where a rich heritage and forward-thinking vision converge to create an exceptional educational experience for all our students.
Our history is a tapestry of tradition and transformation. Originally founded as a grammar school, the pursuit of academic excellence continues to underpin our ethos today and ensure that we remain a beacon of quality education I the heart of our community.
At Honley, we believe in the holistic development of our students. Our dedicated and highly skilled staff are passionate about fostering a supportive and inclusive environment where each student is encouraged to soar. Our curriculum combines traditional academic disciplines with innovative learning opportunities that prepare our students for the complexities of a constantly changing world.
Beyond the classroom, our vibrant extracurricular programs provide a wealth of opportunities for students to explore their interests, develop new skills, and form lasting friendships. Whether through sports, arts, community service or leadership activities, we strive to nurture well-rounded individuals, ready to make a positive impact on society.
As we look forward, Honley High School remains steadfast in its mission to cultivate a love of learning, a spirit of curiosity, and a dedication to excellence. We invite you to join us in continuing this proud tradition, as we prepare our students to meet the future with confidence, resilience, and a commitment to striving for the highest in all they do.Working Hours :Monday - Friday - 37 hours per week term time only (38 weeks). Monday to Thursday 8am to 4pm and Friday 8am to 3pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record....Read more...
