Assist with answering calls and distributing to the relevant person
Managing Office Stock
Filling
Shredding
Emailing customers to ensure they've received their invoices
Calling/emailing potential customers to ensure they've received their quote
Chase suppliers for quotes to be returned
PPE - managing stock, completing delivery notes, sending through FedEx
Chasing all POD's and Delivery Notes - ensuring they are in the handover documents folder
Downloading all paperwork from Iauditor (chasing where necessary) and saving in the handover folder along with images
Uploading drawings, rams, and works reports onto portals
Set engineers up on customer portals for inductions
Populating system technical files with completed documents at the end of a job
Hire/off-hire of equipment
Raising ad hoc orders, skips, screwfix, etc
Chase late deliveries - raise supplier issues
Assist with P&L queries - i.e., locating missing ropes, etc., sourcing evidence
Making changes in Simpro if schedule changes
Keeping on top of the non-conformance register
Customer satisfaction reports
H&S minutes for monthly meeting
Supplier/customer evaluation spreadsheet
Document control
Keep the staff training spreadsheet up to date
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:We provide Fall Arrest Systems all over the UK and we’re committed to keeping people safe when working at height.
We work with all types of fall protection and fall arrest solutions including man safe systems and latchways systems.
Focussing heavily on speed, quality, and efficiency our clients trust us to provide the most effective fall arrest systems including mansafe systems, Davit Arms, access ladders and fall protection solutions.
Providing a complete service offering, we can assist with bespoke solutions to the most complex height safety problems. From installation to annual testing and recertification, we provide complete solutions to ensure our client’s buildings are compliant and their employees are safe.
Read more about our height safe team here.Working Hours :Monday to Thursday, 8am to 5pm, Friday 8am-4pm.Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
Responsibilities:
Resourcing candidates through various means including our database, job boards and social media platforms
Screening/qualifying potential candidates to ensure they are suitable to undertake work for our clients
Collecting candidates' compliance documents and formatting their CV’s
Ensure candidate and client information is kept up to date on our system
Create, post and manage job adverts
Building and maintaining candidate and client relationships
Benefits:
You will be placed on our uncapped commission structure from day one (with a potential OTE of £40k+ in year 2!)
Numerous incentives and regular team social events which includes top London restaurants, bars and other activities
Bespoke 1-2-1 training and ongoing support from our senior consultants
Guaranteed salary increase once you have completed your apprenticeship
Training:
Full training will be given leading to a recognised Level 3 Buisness Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered by Aqua Healthcare
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Aqua is a leading provider in healthcare recruitment. We supply various clinical and non-clinical staff both salaried and locum to various settings across the United Kingdom. We deal with a wide range of settings in the public and private sector.
Our comprehensive understanding of healthcare recruitment gives us an unrivalled, first class appreciation of the demands and pressures of the modern day industry. Our specialist consultants provide a bespoke service to both our candidates and clients to insure the best possible care for patients.Working Hours :Monday to Friday each week and the hours are 8.30am to 5.30pm.Skills: Communication skills,Attention to detail,Problem solving skills,Presentation skills,Team working,Initiative,Methodical,Passion for recruitment,Confident,Interest in Sales....Read more...
Completing document production through accurately typed work in accordance with house style
Making effective use of the firm’s document management (DMS) and Client Relationship
Management (CRM) system, proof reading and assisting in the production of e-bundles where required
Organisational and general administration support (e.g. printing, photocopying, assisting with document witnessing when required, meeting arrangements, etc.).
Having an awareness of Practice Assistants and fee earners' workloads and assisting them to plan ahead, monitor critical dates on matters and provide general support as required
Assisting in client relationship and business development (BD) by providing excellent client service, always presenting a positive image of the firm and developing an understanding of and using CRM system to effectively support fee earners’ BD efforts, including recording relevant meetings as required
Developing a high level of proficiency in the Microsoft Office suite (Word, Excel, PowerPoint, and Outlook) and the firm’s broader legal IT systems including billing, CRM, DMS, and file management software. Ensuring files are kept in good order and in accordance with the department protocol for e-filing
Supporting the team with file opening and working with other team members to maintain regular file management, ensuring all files are closed and archived, as appropriate, and a risk assessment having been undertaken
Developing a good knowledge and application of the firm's procedures in billing (including bill narratives if required), client covering letters, anti-money laundering, credit control, time recording, debt management and expenses
Supporting others in the setup of conflict searches for review and seeking guidance where necessary
Core Benefits:
Group Life Assurance (4X annual salary)
Group Income Protection (75% of salary minus state funded benefits)
EAP
Personal Pension (Firm contribution 5%)
PMI (funded by the firm and employee pays the marginal tax)25 days holiday per holiday year
Flexible benefits:
Critical illness
Partner critical illness
Flex holiday (buying 5 days, selling 2)
Partner life assurance
Dental insurance
Cycle scheme
Travel insurance
Give as you earn
Taste card
Season Ticket Loan
Health Care Cash Plan
Health, wellbeing & financial benefits:
Wellbeing screenings (available every 2 years)
Firm doctor (weekly appointments funded by the firm)
In house counselling (3 appointments available)
Eye care vouchers
Mortgage advice clinics (periodically throughout the year, funded by the firm)
Discounted gym membership
Discounts and vouchers platform access
Farrer Day (in addition to the bank holidays, the firm has the discretion to shut for an additional day each year)
Volunteering day
The firm provides further education and training, and we also have a range of sports teams
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
This will be discussed with you during the interview stage of the recruitment process
Employer Description:Farrer & Co is synonymous with the highest quality legal advice and service. They advise individuals, families, businesses, financial services, educational and not-for-profit organisations on every aspect of the law, wherever the need arises. From Their offices in London, they work with trusted professionals around the world to deliver a seamless international service. Superb client service sits at the heart of everything we do. Modern lawyers with timeless values.Working Hours :Monday - Friday from 9.30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
To unpack and set up hardware and configure as instructed
To install operating systems and software, as necessary
To liaise with Support Contractor for the maintenance of all printers under that contract and to maintain a small number of printers that are not part of that contract
To use the school IT Helpdesk Ticket System to investigate and rectify faults, communicating with all staff regarding the progress of their request
To assist with cabling installations where required
To provide technical support on hardware and software problems, investigating faults and liaising with third party support company where necessary
To investigate, diagnose and provide first-line support in network problems, seeking assistance from Wavenet, Trust IT Director or support companies where necessary, in liaison with the IT Manager
To ensure new equipment including PC’s, laptops, iPads etc. are suitable to meet the needs of the user, offering support and training as required
Replace equipment components as necessary
To ensure the security marking and recording of all new hardware and maintain inventories of all equipment in the school
To maintain an awareness of new IT products and services and ensure that information is shared within the school
To liaise with staff on a daily basis to support the efficient use of IT equipment in the school
To assist in the provision of technical support to teachers during teaching periods
To support teaching staff in the use of IT-based activities, and provide assistance to groups of students in the use of IT where required
To provide technical support and assistance for staff, including the preparation of guidance on the use of IT for staff and students
To create and maintain user accounts as required
To act as Systems Administrator to add new users to HCC e-mail accounts, update staff changes, maintain existing accounts
To maintain system integrity and security by changing passwords on the system as required and informing staff of any changes
To operate and tailor software to meet the needs of the schoolTo troubleshoot software problems, including compatibility across different versions
To install network software as well as stand-alone software, liaise with the Senior IT Technician to ensure smooth integration onto all PCs, including laptops for use by students and staff and provide end-user documentation where appropriate
To support staff and students in the use of the IT across the school
To monitor security and privacy across the school network and to follow reporting procedures
To create new “How to” documentation in order to share knowledge within the department
Read pre-existing “Help Docs” manual to fully understand the standards procedures and policies of the IT department
To Ensure documentation is kept up to date with new software, ipad allocations etc.
To ensure digital resources are uploaded to the correct folders on the IT sharepoint “IT Guides”
To provide detailed descriptions of fixes implemented within the school IT Helpdesk Ticket System
To manage booking requests for hardware resources by members of staff
To assist social media teams with resources
To add and maintain ipads via Jamf, Apple Configurator & Apple School Manager
To Maintain configuration groups for ipads on Jamf and make well-planned changes when needed
To ensure proper use of CCTV, only using when needed and to report each use on the CCTV request form
Training:
The apprentice will learn through a mix of tutor led online and in person training, alongside a monthly training and review meeting
Training in the workplace, that supports you to become competent in your role will be delivered by your employer
Training Outcome:
Upon successful completion, the next step could be an IT Technician should a suitable vacancy be available internally or within another organisation
Employer Description:The Costello School is an increasingly popular and successful comprehensive school providing education for students aged 11 – 16. The School has established a calm and caring environment and one of high academic standards with a strong pastoral system that supports a happy, thriving school where students want to learn.
The School is situated in Basingstoke and its buildings are well maintained with an appropriate range of specialist rooms. We are continuing to invest in our school infrastructure, to ensure the best facilities are available for both students and staff. Great pride has been placed on the enhanced learning environment. Despite being a town school there are extensive playing fields and green space.
The School premises centre on the buildings originally provided in 1912 for the Girls’ High School, then numbering about 150 students. Considerable extensions have been added at various times since then and the original building has been modernised and adapted to the needs of today.
The School has four main feeder schools which provide about 70% of our students with the remainder coming from other local schools. We are proud to work closely with Great Binfields, Fairfields, Rucstall and St Mary’s. The town is served by two successful further Education Colleges.
Our most recent Ofsted inspection (November 2021) rated us being a GOOD school with OUTSTANDING features.Working Hours :Monday - Friday, 8.00am - 4.00pm with a 35 minute lunch.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Team working,Initiative,Flexible,Positive Outlook,Eager to learn,Confidentiality....Read more...
Core Duties:
Assist with the management of applications responding to queries where possible or forwarding to relevant member of team
Manage the access care planning application for all Care Support Workers and office based staff
Assisting with payroll queries and arranging the monthly payroll to our finance team
Monitoring and communicating with all Care Support Workers in relation to the care planning application
Working alongside care coordinator to arrange working shift for all staff and assisting with the monthly rotas
Process timesheet requests and queries
Taking responsibility for scheduling all meetings, and storing meeting minutes as per company policies
You will be responsible for answering calls and monitoring electronic monitoring system
Keep all administrative trackers up to date and accurate on a weekly basis, updating the team on any changes/concerns
Develop and maintain relationships with clients; community-based workers and outside agencies - including commissioners
Working with the senior team - ensuring governance planner and tasks are being implemented in a timely manner - following up on any overdue tasks
Schedule and monitor Care Assistants calls on a weekly and daily basis; considering Client/Care Assistant suitability and logistics
Identify and report areas of recruitment needs
Assist the care manager with Client care plans and reviews
Participate in the ‘on call’ rota and provide an up-to-date handover
Assist with the processing of DBS referrals, liaising with the relevant HR Advisor and logging cases that have been submitted
Ensure the maintenance of employee records, ensuring complete accuracy and confidentiality
Provide a high level of customer service to all stakeholders
Support the team in the delivery of its objectives demonstrating a ‘can do’ attitude and adopting a flexible and resourceful approach
Support the recruitment team with project administration as and when required
Training:Business Administrator Level 3.Training Outcome:Full-time employment with Trailblazer and a well-constructed career path.Employer Description:Trailblazer Social Care is a Care Quality Commission (CQC) registered organisation. We deliver professional care based on both the healthcare requirements and personal preferences of our clients. Our services include
Rapid Response, Palliative and end of life care and Personalised care.Working Hours :Monday to Friday 8am until 4pm or 9am until 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Relationship Building Skills,Time Management,Confidentiality,Professionalism,Friendly,Professional....Read more...
Established in 1998 Lancer Scott offers renowned high-quality construction projects and facilities management services to a broad range of clients. Based in the heart of Bristol we have experienced very healthy year on year growth and can therefore offer lots of opportunity and a stable and progressive work environment.
As an apprentice in the Service Delivery Team, you will support both internal colleagues and external clients by helping to process new and existing work orders. You will learn how to be an effective first point of contact, helping the team deliver a high standard of client service.
This role involves developing strong attention to detail, working in a fast-paced environment, and building confident communication skills.
Duties will include:
Learn to manage specific workflow statuses within the CAFM system
Support the processing of work orders to meet client Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) in line with our internal procedures
Communicate with engineers and suppliers to gather updates and ensure work is completed within agreed timeframes
Assist with diary management and completing tasks set by your Team Leader and the Head of Service Delivery
Help meet client requirements and contribute to a collaborative and supportive team environment
Work toward achieving targets and objectives set by the Head of Service Delivery
Develop an understanding of business processes, compliance requirements, and best-practice standards
Training:
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
City of Bristol College
Off site in its entirety
Training Outcome:
Strong possibility of full-time employment once apprenticeship is completed, further training and career progression
Employer Description:Lancer Scott was established in 1998 and operates across the maintenance, repair, project, and construction sectors. We deliver services to both public and private sector clients, working within housing and commercial markets. The company remains independently owned and is managed by its original founders, supported by a board of directors with expertise spanning various industries. This diverse leadership enables us to offer tailored, high-quality services that meet the specific needs of our clients.Working Hours :Monday to Friday, 8.00am - 5.00pm, 1 hour lunchbreak)Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Administrative skills,Initiative,An eagerness to learn....Read more...
As a Claims Apprentice, you will play a vital role in supporting the day-to-day operations of the claims function. This entry-level position offers hands-on experience in managing insurance claims, liaising with internal and external stakeholders, and contributing to the accurate reporting and resolution of claims. You’ll gain exposure to a wide range of claim types and develop a strong foundation in claims handling, investigation, and financial processes.
Monitor internal dashboards and the Claims Portal for new claim notifications.
Create and maintain accurate claim records within the claims database.
Liaise with claimants to ensure all required documentation is received and complete.
Update claims data to support accurate reporting, reserving, and analysis.
Record claims with the Department for Work and Pensions (DWP) and verify certificate validity.
Attend accident locations to gather evidence, including photographs and measurements.
Use the Confirm system to investigate claims against the business and property damage claims pursued by the business.
Collaborate with operational teams to obtain supporting documentation and information.
Communicate with utilities companies, insurers, third-party representatives, and direct claimants.
Assist the Claims Manager with administrative and investigative tasks as required.
Work with the Finance Team to facilitate claim settlements, including payment requisitions.
Training:As part of your apprenticeship, you will be enrolled onto a Business Administrator level 2 apprenticeship which will take approximately 21 months to complete. You will be fully supported by our partnered college to achieve this qualification, having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office. Training Outcome:Throughout your programme, you will receive first-class mentoring and a structured learning and development programme to enable your professional and personal development. Employer Description:Amey is a leading infrastructure services and engineering company. Our 11,000 people are behind the critical services the country relies on every day and we each take personal pride in our public service. Our unique engineering and operations experience, together with data driven insight from our consulting business, delivers better results for our clients. We are trusted partners of Government – both national and local – managing assets and complex projects that are vital to the country.Working Hours :Monday - Friday 09:00-17:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Gathering and processing the required information to onboard new customers
Understanding and managing the processing of contract renewals, cancellations, and swaps, helping to retain customers within the EZOO product set
Understanding the end-to-end process for all fines and excess mileages
Completing all delivery feedback calls/surveys, the target is to contact 85% within 3 working days of delivery
Calling customers who are 2 months into their contract and assessing their feedback against agreed parameters
Encouraging customers who have had a positive experience to complete a Trustpilot review, 10% of all contacts to complete a review
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
Supporting sales and Operations you will work with and learn from the sales/operations team and use a variety of methods to gain new customers including email, SMS, and phone
Work with your Line Manager as well as the wider team to deliver efficient driver onboarding, and order processing
You will be targeted on customer retention and growth. A customer-centric approach always is essential
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am - 4:30pm)
Training Outcome:Potential for career advancement within the company as you gain experience and develop your skills.Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday to Friday 8am to 4pm
30 minutes unpaid lunch breakSkills: ....Read more...
Sands Agricultural Machinery Ltd (SAM Sprayers) is an industry-respected family-run manufacturer of crop sprayers based in beautiful North Norfolk. With over 50 years of heritage, we're a household name in the sector, trusted for quality, service an innovation.SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk.You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.What You Will DoYou will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.Who We Are Looking For
Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team
Key Responsibilities
Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability
To Apply: Please send your CV and a brief cover letter SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.....Read more...
Perform a range of duties to support the smooth running of a portfolio of properties alongside your Property Manager
Develop a detailed knowledge of the properties in your portfolio, building a strong rapport with residents and staff on site, as well as clients
Be a main point of contact for customers across a number of channels, including phone calls, emails, and our online Customer Portal
Ensure that incoming phone, e-mail and written enquiries from clients, residents, contractors etc, receive timely and appropriate responses
Give support to customers by answering their queries promptly and professionally through excellent communication at all times
Foster trust and confidence in Principle by providing a high quality service to customers at all times
Liaise as necessary with contractors to oversee planned, reactive, and remedial maintenance services through to completion across your developments
Ensure works are completed to the required standards, in consultation with Property Managers, keep residents updated with progress
Effectively work with contractors and supply partners to deliver high quality services and good value for money for customers
Ensure insurance claims are efficiently administered
Work on our property management system, MRI Qube, to ensure it is maintained with correct customer records and outstanding actions are monitored
Provide administrative support to Property Managers to ensure all aspects of compliance and health & safety are adhered to in accordance with statutory requirements across your portfolio
Other Duties:
Office management duties including greeting visitors, managing post, receiving deliveries
Keys management
Attend and contribute to team, department and business meetings
Contribute business-wide initiatives as required
Any other duties commensurate with the nature of the post.
This is not exhaustive and will be reviewed periodically when adjustments may be made. Training:Business Administrator Level 3 Training Outcome:Successful complete a Business Admin Level 3 ApprenticeshipEmployer Description:Principle is a forward-thinking, customer-focused managing agent providing professional property management services nationwide. Principle manages modern apartment buildings, traditional blocks of flats, mixed use developments, private housing estates and private rented sector (PRS) developments, as well as portfolios of rented properties for residential or commercial landlords. It is our vision to positively impact the everyday lives of our communities and this vision guides us to deliver the highest level of property management services to our clients and customers. Working Hours :Monday - FridaySkills: Communication skills,Organisation skills,Problem solving skills,Administrative skills....Read more...
A receptionist’s role is a vital part of the practice helping patients navigate their way in the NHS.
The role is varied and challenging not limited to but encompasses the following key areas:
Answering Telephone Calls
Booking appointments
Dealing with queries
Greeting patients and visitors
Opening up/locking up of practice premises and maintaining security in accordance with practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations, and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stocking of consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste
Provide cover across both main and branch sites
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, notice-boards and leaflet dispensers tidy and free from obstructions and clutter
Training:
The successful candidate will continue their studies with apprenticeship specialists RNN Group both remotely and from one of their campuses and onsite at work, giving you the training and support you need to become a well-rounded and successful Business Administrator
The Apprentice Standard you will be studying is Business Administration - Level 3
Functional Skills if required
Training Outcome:
Clifton medical centre have employed multiple apprentices and they are still there years later having been promoted and are an integral part of the team – they want to provide you with long term employment after your course
Employer Description:Clifton Medical Centre is a large town centre Practice with 13000 patients. We have a branch surgery at Wickersley and have an established multi-disciplinary team.Working Hours :Surgery is open 8.00am - 6.30pm Monday to Friday - you will work split shifts. Not open weekends or bank holidays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Be reliable and punctual,Confident telephone skills,Enthusiastic and proactive,Work under pressure....Read more...
Key Accountabilities & Responsibilities:
Develop procedures to ensure the health and safety of all employees, contractors and visitors to the company
Maintain a source of advice and guidance to all staff operating in the business, supporting managers on health and safety matters
Monitor business operations, processes and producers to ensure they comply with health and safety regulations
Investigate and report on any accidents, near-miss incidents and make recommendations to management
Assist in the management of the Don’t Walk By system by monitoring and maintaining the database and preparing meetings
Positively promote the near miss reporting utilising the Don’t Walk By methodology
Work with management at Joseph Ash to ensure compliance with health and safety regulations
Maintain good working relations with insurers and other relevant authorities to ensure the company's interests are safeguarded and a safe, healthy working environment is maintained
Advise on necessary training for managers and staff to ensure compliance with health and safety requirements
Maintain an awareness of developments in the field of health and safety to ensure that the company continues to comply with best practice and legal requirements
Managing and reviewing the Safety Cloud for the business Helping to produce the RAMS. Producing SOP’s/RAMS for Joseph Ash site activities
Environmental monitoring and ensuring compliance throughout the business
Conducting inspections and audits as required by the businessMaintaining enough time to complete and work on my apprenticeship
Attending meetings with supply chains on behalf of businesses.
Positively promote the safety culture with all staff
Aim to inspire/influence others
Produce safety alerts/toolbox talks and monitor the responses
Training:
Business Administrator Level 3 Apprenticeship Standard
Work-based mentoring
One day every 2 weeks at Telford College
Assigned assessor to visit you regularly in the workplace
Training Outcome:
Once you have completed your Level 3, there is an option to develop and choose which specialism to progress onto
We also offer ongoing training and progression to senior management level within the Joseph Ash business
Employer Description:Joseph Ash Galvanizing maintains its position as the leading steel finishing services provider in the UK. With strategically located plants providing unrivalled technical expertise, combined with industry-leading levels of customer service, we meet the most exacting requirements of our customers and end users. Our unique approach has led to the dynamic expansion of our galvanizing operations beyond the UK with plants across the USA and Europe.Working Hours :Monday to Friday
8.30am to 4.30pm
(Half an hour lunch break)Skills: Communication skills,IT skills,Attention to detail,Administrative skills,Production drawings....Read more...
Up to £30,000 + Great BenefitsAn exciting and varied new entry-level position is now available for a proactive, detail-oriented graduate calibre individual to support our client’s team in the smooth running of day-to-day business processes. This role is perfect for an ambitious individual looking to build a career in financial services within a professional, client-focused environment.Our client specialises in providing strategic financial planning for private clients, trustees and corporate businesses. As such, the role demands a high degree of professionalism, confidentiality, and exceptional client care.The successful Practice Administrator will provide efficient and effective administrative support to the financial advisory team, enabling them to focus on delivering high-quality client service. This includes handling client-related documentation, maintaining accurate records, managing schedules and appointments, ensuring compliance with financial regulations, and contributing to the overall operational excellence of the firm.Key Responsibilities
Manage and update client records, ensuring accuracy and confidentiality.
Maintain and organise office files both physical and digital to ensure easy retrieval.
Prepare meeting packs, including reports and supporting documentation, ahead of client meetings.
Creating client letters/documents following meetings with advisers.
Handle correspondence with clients, product providers, and other stakeholders.
Support advisers with system navigation, including CRM tools, back-office software, and provider portals.
Collaborate with paraplanners, advisers, and executive assistants to ensure smooth workflows.
Manage incoming and outgoing mail, phone calls, and emails.
Scan, upload, and categorise incoming client documents and correspondence into the firm’s systems.
Monitor and follow up on outstanding client actions, such as signed agreements or additional documentation.
Support with company social media pages e.g. Linkedin, Facebook and Instagram.
Arrange and confirm client appointments, meetings, and reviews for advisers.
Step in to assist advisers with basic paraplanning tasks, such as drafting templates or updating client financial summaries.
Ad hoc administrative tasks as directed by the Operations Manager.
Skills & Experience
Basic level of administrative experience.
A desire to build a career within the financial industry.
Able to manage multiple tasks efficiently.
Ability to prioritise with attention to detail and the ability to problem solve.
Proficiency in Microsoft Office (Word, Outlook, Excel and Powerpoint).
Fast learner – ability to learn how to use new systems and processes.
Discretion – ability to handle sensitive and confidential information with professionalism and integrity.
Time management – aptitude to manage schedules, meeting deadlines and maintaining productivity under pressure.
Strong communication skills and eagerness to develop professionally.
A positive mindset and ability to thrive in a fast-paced environment.
This is the ideal opportunity for a professional, task-focused individual to join a dynamic, highly ambitious team with an impressive list of HNWI and celebrity clients. Genuine career development opportunities exist for the right candidate alongside full training, a highly attractive salary and an attractive benefits package, including 25 days holiday, and breakfast and lunch provided daily. Apply now!....Read more...
General Administration & Communication:
Handling incoming and outgoing communications, including phone calls, emails, and postal correspondence
Maintaining and updating office filing systems (both physical and digital) with a strong emphasis on accuracy and compliance
Managing office supplies, stock levels, and ordering new equipment as needed
Scheduling and coordinating internal and external meetings, including room booking and minute-taking
Data entry and management using the company's CRM and administrative software
Freight Operations Support (Industry-Specific)
Assisting with the preparation and processing of shipping documentation, such as Bills of Lading (B/L), Air Waybills (AWB), Customs Declarations, and Delivery Orders
Helping to track and trace shipments (sea, air, and road freight) and providing timely updates to the operations team
Verifying and cross-checking documentation to ensure compliance with international trade regulations and company standards
Filing and organising essential documents related to specific shipments and consignments
Liaising internally with the Import and Export teams to ensure smooth handovers of information
Financial & Invoicing Support:
Assisting the accounts department with processing supplier invoices and preparing sales invoices for customers
Inputting costs and charges accurately into the freight management system
Helping to resolve minor invoicing queries under the guidance of a senior administrator
Compliance and Record-Keeping:
Maintaining the strict confidentiality of company and client information
Adhering to all company policies, procedures, and relevant industry regulations
Ensuring all administrative tasks are completed in line with the requirements of the apprenticeship qualification
Training:
Training will take place at Blackburn College, once a week
Training Outcome:
Permanent Role
Employer Description:LGL Worldwide Logistics is a market-leading logistics provider with a global transport network. Our advanced, integrated shipping solutions ensure your cargo is transported to its destination, anywhere in the world.
The LGL network covers 500 locations in over 80 countries making us globally recognised, our team has a track record of satisfying customers from all industries; we consistently adjust and tailor to suit your needs. We pride ourselves in customer service, aspiring for the very best in industry and solidifying our customer relationships.
Our customers benefit from a choice of first-class transportation services which include 24-hour shipment tracking. Whether you need a pallet to deliver next day or have a full container load to be shipped, we have the services to keep you on schedule and within budget.
As specialists in Air, Sea and Road transport, LGL connects all services via various regions across the world, providing a dense network of ever-increasing value-added services.
Our motto is ‘transport made simple,’ centred on making customers’ lives easier. We conduct a thorough supply chain analysis to understand your logistical requirements, ensuring you peace of mind as we provide a one-stop solution for all your freight and distribution needs.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Telephone Duties:
Making appointments and signposting patients to appropriate services
Taking requests for prescriptions/passing on relevant information to prescription clerk
Giving out results under guidance
Ambulance transport bookings
Home visit requests
Deal with general enquiries and complaints
Contact patients as directed
Contact other providers as directed
Reception Duties:
Register new patients and temporary residents
Greet and direct patients and visitors
Making appointments and signposting patients to appropriate services
Handing out prescriptions or other documents
Managing online requests from patients
Ensure outstanding queries are explained and handed over to next shift, as necessary
Respond to needs of the clinical team
Collect payments from patients for non-NHS services
Ensure all paperwork is ready and available for patients to use
Deal with general enquiries and complaints
Filing:
Pulling Lloyd George envelopes when requested by doctors, then filing away
Prescriptions (when Prescription Clerk not available/directed by Prescription Clerk):
Dealing with requests for repeat prescriptions
Raising prescriptions as per Practice protocols
Dealing with queries relating to repeat prescriptions
General:
Input and extract information from Practice computer system
Observe health and safety guidelines at all times
Follow confidentiality and GDPR legislation at all time
General housekeeping (e.g. keeping reception and waiting areas tidy)
Attend and contribute to relevant meetings
Complete all appropriate training
Follow all guidelines relating to Infection Control as per Infection Control Lead
Any other reasonable duties as necessary
Training:If successful in being offered this position you will be enrolled onto the Business Administrator level 3 apprenticeship programme.
Your training will be provided by EMA Training through online sessions and you will cover the below modules:
Business Fundamentals
Communications and Stakeholder Engagement
Operations and Document Management
IT Systems and Digital Competency
Planning, Prioritisation and Project Support
Decision Making and Process Improvement
Professionalism and Personal Development
Upon completing the required content, you will enter your end point assessment, where you will be assessed through a knowledge test, project presentation and professional discussion. Training Outcome:Opportunity for a full time position within the team upon completion of the apprenticeship programmeEmployer Description:At The Oaks Medical Centre we have the patients’ needs at the heart of everything we do. We are a dynamic team who are dedicated to excellence and offering the highest standard of patient centred healthcare. We believe in providing high quality care to our patients with a wide range of medical services on offer.Working Hours :Monday to Friday, 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Full-Time; PermanentWage & Paygrade: $32.86/hr. (PG160) plus Benefit Allotment.Date Posted: January 6, 2026Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees, or the community.Our ideal candidate provides administrative support to the Playland Facilities and Ride Maintenance Department, ensuring that documentation pertaining to shipments, conducted maintenance, and staff competencies are accurately maintained and recorded. The Maintenance Planner & Administrator ensures administrative compliance with Technical Safety BC and administers the CMMS Platform, including the development of inspection schedules, completion of regulatory documentation, and maintenance of the resource library. A further period of up to one (1) year is required in the position to become familiar with ASTM Standards and Mobaro CMMS Maintenance planning procedures and systems.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Maintenance Planner and Administrator, Playland your primary accountabilities will be to:
Oversee the administration of Playland Mobaro CMMS platform, including updating inspection forms, maintaining technical library, scheduling inspections, and work assignmentsReceive deliveries, reporting damage and discrepancies between goods and invoices; input receipt data into financial platform.Organize and maintain an inventory control systemArrange for incoming and outgoing shipments, including tracking status, and monitoring receipt of ordersMaintain records to ASTM Standards, as they pertain to amusement devices and technical dataOrganize staff onboarding and training programs, including the assembly of welcome packages for new hires, arranging for parking and access permits, monitoring staff certifications, and organizing staff education coursesPrepare timesheets for payroll, ensuring accurate application of the CUPE 1004 Collective AgreementProvide general reception services and ensure that contractors entering the site have completed the sign-in processProvide general administration support for the Playland Facilities & Ride Maintenance DepartmentPerforms other related duties as required
What else?
Minimum two (2) years recent related experience in maintenance planning, including exposure to maintenance scheduling systems and adherence to regulatory requirements.Experience with CMMS (Computerized Maintenance Management Systems) preferredMust have proficient skills and working knowledge of MS Office (MS Word, MS Excel, Outlook, Teams, PowerPoint)Must have successful completion of Grade 12 or an equivalent combination of education and experienceMust possess an understanding of payroll, work orders, invoicing, and budgets.Must be capable of reading, writing, and speaking English for the purposes of written or oral instructions, timesheets, and documentation of work.Must have an acute attention to detail, excellent time management skills, strong organizational skills, and an ability to work in a busy environment while managing priorities.Must have great communication skills and the ability to assist internal and external clients over the phone and in-person.Must be available to work weekends during the Playland operating seasonAbility to function with minimal supervision in a shop environment.Successful candidates must undergo a Criminal Record Check.
Who are you?
OrganizedMethodicalProactiveSkillful communicatorCritical thinkerCommitted to striving for excellence
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca....Read more...
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time.
Within recruitment, this requires timesheet processing and compliance.
In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements.
In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets.
In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit.
In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers.
In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services.
Job Responsibilities:
Downloading candidate timesheets
Process AWR changes & placement extensions
Create vendor adjustment forms
Teaching candidates how to submit timesheets on the online portals
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Sending out & chasing outstanding registration documents and references
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Manage task management schedules & task follow-up reporting
Run daily and weekly reports
Other tasks and duties as assigned from time to time
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control system
Ensure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed off
Ensure accurate and up to date client account files and database are kept
Carryout credit control duties to ensure payments received for our services
Invoicing for client services delivered in support of credit control
Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly
inbound/outbound customer service calls to our current clients, building relationships
Deal with external supplier queries, HMRC, DWP, courts and other agencies
Contacting customers over the telephone and via email with regards to potential new business
Deal with payroll queries from staff and contractors in a professional and timely manner
Calculations of statutory payments and processing P45 and P60’s and other year-end reports
Analysis of pay summary and pay slips
Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider- Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
Full time position will be available after the successful completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 9:00am- 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work.
40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
Receive visitors and telephone calls in a professional manner and deal with requests and queries or route calls to the right person
Use the Company’s business management system (currently PASS) to record accurate details of conversations with clients and staff and communicate this to others using e-mails, texts and other means as appropriate
Work with the Trainer to book new staff on their induction training and established staff onto their annual refresher training
Chase up non-attenders in accordance with the Company’s training policy
Keep the training matrix up to date so that it accurately reflects all the training undertaken by staff
Assist with the recruitment of staff by; creating and placing adverts on Facebook, job Boards and other media,monitoring for responses and making timely contact with candidates, encouraging them to attend for interview
Arrange timely interviews, booking the appointments in staff diaries and preparing the necessary paperwork
Completing post-offer recruitment checks ensuring all legal requirements; DBS, references are met prior to shadowing
Compiling paper and electronic personnel records
Supplying new recruits with uniform, equipment and company identification
Media and Communications on behalf of the Care Manager and Director, support where require the maintenance of the Company’s Facebook page, website content and other media communications, ensuring social and other media is kept active and relevant by agreeing and sometimes creating news, post and adverts for all forms of media
Create and maintain staff and client personnel files. Periodically review them and update records such as driving licences and car insurance
Ensure that all electronic records and paper-based filing and archiving is up to date and tidy and maintained confidentially at all times
Contribute to ensuring that paper-based records that are no longer in use are archived in accordance with the Company’s filing and archiving policy, ensuring that they can be easily traced and retrieved should they be needed
Implement and help to maintain all associated administration policies
Contribute to Internal and External meetings as required
Contribute to the timely ordering of stock and stationery and check and sign for receipt of stock arriving into the Company as required
Contribute to office tidying, kitchen hygiene and recycling. Ensure that the Business Support and Care Managers are well informed of events, concerns, issues and complaints
Follow the Company’s mail and post procedures
Support the management of company vehicles in accordance with the Company’s Policies and Procedures
Maintain records for annual leave, sickness and other absences as necessary
The post holder may also be required to undertake additional duties from time to time, including deputising for other administrative staff as requested by the Business Support Manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Work-based mentoring
One day every 2 weeks at Telford College
Assigned assessor to visit you regularly in the workplace
Training Outcome:
Once you have completed your Level 3, there is an option to develop within the company
Employer Description:Supreme Home Care provides comprehensive care services. Aside from standard care, we offer specialised services like out-of-hours and emergency care, reablement over a six-week period, rapid hospital discharge assistance, facilitating smooth transitions to long-term care arrangements, help with physical, learning and mental disabilities, as well as complex care.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working....Read more...
Business Support:
Managing the office milk and fruit delivery
Desk set-ups for new starters and other onboarding tasks for new starters
Booking travel, including trains, hotels, and flights
Assisting with ad hoc office and facilities requirements
Greet and assist visitors when they arrive at the office
Updating our internal company noticeboards around the office & online
Support colleagues with various administrative tasks (redirecting calls, distributing post, scheduling meetings etc.)
Assisting the WRS team with their courier and post
Supporting with updating HR (non-confidential)/CRM/Phone systems
Facilities building checks – emergency lighting/fire extinguisher
Monitor office supplies and place orders
Support with events co-ordination
Updating our internal consultant KPI monitoring system
Climate data collection
Other ad-hoc support
Support the HRBP with any non-confidential ad-hoc duties
Marketing & Communications:
Support, create and schedule social media content for all WRS platforms
Support with updates or design of marketing materials
Respond to messages, comments, and online reviews
Share content in local groups, build groups and platforms to increase reach
Produce and distribute newsletters
Maintain and support the creation of content for the website
Event Support & Promotion:
Support setup and coordination for all events
Capture content at company events for online promotion
Administrative & Site Support:
Monitor key inboxes and respond to basic queries.
Support with general day to day admin tasks as required.
Training:The Level 3 Business Administrator apprenticeship is delivered through a blended learning approach, designed to fit around the learner’s job role.
Training includes:
Online workshops / virtual classrooms delivered by an experienced tutor
1-to-1 tutor support and regular progress reviews
Work-based learning, applying skills directly in the workplace
Online learning platform with resources, assignments, and guidance
Off-the-job training (20%)
This is completed during paid working hours. Includes training sessions, research, projects, shadowing, and reflective learning
Assessment methods:
Knowledge questions and written assignments
Workplace evidence and projects
Portfolio building over the duration of the programme
Final End Point Assessment (EPA) at the end of the apprenticeship
Duration:
Typically 12–18 months, depending on experience and working hours
Training Outcome:.Employer Description:Your End-to-End Workforce Solutions and Recruitment Consultancy Partner.
Building a strong framework for talent management and workforce risk mitigation, we work with both clients and candidates across industries such as oil and gas, offshore, renewable energy, and construction.
We source and place top talent, mobilising candidates in over 90 countries, delivering innovative strategies to support your organisational growth, and opening doors for a diverse global workforce.
We act as your global recruitment consultancy, offering a comprehensive suite of managed services that includes strategic guidance, exclusive insights, direct access to elite global talent, and talent mobilisation. But that’s only the beginning.Working Hours :Monday - Friday 9 am-5.30 pm.Flexible working hours.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Creative....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day to day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:Business Administration Level 3 Apprenticeship On the job training with experienced colleagues.Training Outcome:There is an opportunity for a fulltime job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am – 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
The purpose of the role is to undertake a wide range of administrative tasks for the Property Management Division at Stiles Harold Williams Partnership, ensuring the efficient day-to-day management of all properties under instruction.
Key responsibilities include:
Inputting and amending records of the property management database, Qube, using prescribed forms and set Quality Assurance procedures
Preparing Works Orders using Qube and set Quality Assurance procedures
Assisting the Team with collation of data and documents, i.e. CPSE’s, Completion Statements, management information for onboarding or handover of [new] instructions
Assisting the FM/Sustainability Team with collation/obtaining of property data and documents
Assisting FM/PM Team with updating tenant/contractor details in the helpdesk data base
Keeping tenant contact details when notified of changes informing all relevant teams including Property Management Accounts.
Managing all relevant mailboxes with particularly focus on Utilities and PTA mailbox
Using PTA system to assign tasks and load tasks when instruction provided directly by PM
Working with the various building Service Charge Budget Booklets and assisting Property Managers in compiling data to be used in those
Ensuring all utility (gas, electricity and water) and Business Rates or Council tax accounts are in the correct account names and dates and are processed for payment promptly
Assisting with obtaining competitive quotations from contractors for works at properties, in line with the service charge budgets or client instructions, for approval by the Property Managers, who will give authorisation before proceeding
Assisting with the processing and arranging payment of contractor and other invoices from client funds
Raising fee account invoices for Property Managers on Business Central
Organising payment of annual insurance premiums and recoverable electricity
To build relationships with the tenants, clients and SHW colleagues and deal with issues when they arise
To also build relationships of trust with contractors via Safe Contractor, to ensure that they are available at times of urgency
To work closely with Property Managers and other department colleagues, to enhance the client service levels delivered by SHW so that quality standards are achieved
To develop a general understanding of all aspects of property management
Who you will be:
Turns work around promptly and ensures customer service standards are maintained
Has exceptional attention to detail and works with property managers to ensure accuracy of stored information and efficiency when collating information
Builds up professional working relationships with clients, lessees and contractors easily and ensures messages are answered clearly, promptly and efficiently
Works to current office methodology and suggests improvements (subject to approval)
Training:
Business Administration Level 3 Apprenticeship
On the job training with experienced colleagues
Training Outcome:There is an opportunity for a full-time job upon successful completion of the apprenticeship as a Property Team Administrator.Employer Description:Stiles Harold Williams Partnership is a well-known company with expertise in commercial, residential and mixed-use property. They have experts in office, industrial, and retail property, supported by our specialists in Investment, Town Planning, Development, Healthcare & Medical, Roadside, Charities, Airports, Leisure and Leasehold Reform. Their management teams look after over 1,000 different properties across the differing sectors and throughout the UK. With ten offices across London and the Southeast, they pride themselves in providing expert service and peerless market knowledge in specific local markets.Working Hours :Monday to Friday 9am - 5.30pm with remote learning and occasional attendance at Crawley CollegeSkills: Works on initiative,Team player,Confident,Good telephone manner,Excellent communication,IT and MS Office Literate,Organised,Able to prioritise,Willingness to learn,Motivated,Committed,Reliable and helpful,Asks for help,Offers assistance....Read more...
Your daily tasks will be varied and engaging, including:
Operational Support: Managing the telephone system, handling enquiries regarding long-term and respite care, and monitoring office supplies
Compliance and HR: Assisting with staff inductions, managing online training, and ensuring resident files are kept up to date in strict accordance with CQC requirements
Enrichment Support: Working with our activities coordinator to promote varied outings and assisting the kitchen team with menu printing
Technical Growth: Utilising Microsoft Office products, the latest care-related technology, and effective use of AI to streamline administrative processes
General Admin Support: Assisting staff in various departments with admin duties from printing documents, designing forms, ordering, booking equipment servicing, etc.
Why Choose Us?
At The Manor, we pride ourselves on a "sincere caring attitude" and a stable, friendly team culture. As an apprentice, you won't be working in isolation. You will be mentored by experienced senior staff in a supportive environment where your contributions directly impact the lives of our residents. At The Manor you will have the opportunity to use of the latest technology, including AI, within a care setting.
Your Role and Impact:
As our first point of contact, you will greet family members and professionals, ensuring our highly regarded reputation is reflected in every interaction. Your responsibilities will span the heart of our operations, from managing resident documentation and HR records to supporting our varied activities programme and outings.
What We Are Looking For:
We are seeking a candidate with a compassionate and respectful nature who is eager to work within an elderly care environment. You should possess strong literacy and numeracy.Training:Business Administrator Level 3 Apprenticeship Standard:
You will be required to attend the City Hub campus one Monday each month to join the other apprentices
During this session, you will receive work to complete over the month, which will then be marked with feedback provided
You will also have one-to-one reviews every 4-6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face
Review meetings with your assessor and employer will take place every 12-weeks, held either in person or via Teams
Training Outcome:Future Career Progression & Commitment:
At The Manor, we do not view an apprenticeship as a temporary role, but as the foundation of a long-term professional partnership within our longstanding and stable team culture.
1 - Permanent Position and Long-Term Stability: Upon the successful completion of the apprenticeship and the attainment of a nationally recognised Administrative Qualification, the candidate will be offered a permanent position within the home. This provides the security of working within a highly regarded, Band 5 rated facility that has maintained a consistent reputation for excellence for nearly two decades.
2 - Performance-Based Pay Reviews: We believe in rewarding the commitment and sincere attitude that define our staff. Consequently, a formal pay review will be conducted at the end of the apprenticeship. This review will be directly dependent on performance, reflecting the apprentice’s growth in managing front-of-house duties, CQC-compliant documentation, and the effective use of AI and care technology.Employer Description:Please input your company description alongside your website link.
The Manor Residential Home is a premier care facility dedicated to providing a high-standard living environment for individuals aged 65 and over. With over 17 years of experience specializing exclusively in elderly care, the home has built a formidable reputation as a trusted provider of long-term, short-term, and respite services. This depth of experience allows the facility to understand the nuanced needs of its residents, ensuring that every individual receives the dignity, respect, and specialized attention they deserve.
At the heart of The Manor’s success is its dedicated team. The home is staffed by experienced senior practitioners and care professionals who are characterized by their "sincere caring attitude." Unlike many facilities that face high turnover, The Manor prides itself on its longstanding staff members. This continuity of care is vital in the residential sector, as it allows for the development of deep, meaningful relationships between caregivers and residents, fostering a sense of family and security that is essential for emotional well-being.
The quality of the home is validated by rigorous external standards. Fully registered with the Care Quality Commission (CQC) for 27 beds, The Manor consistently receives highly complimentary reports from regulators. Furthermore, it is recognized as a Band 5 Care Home by the Nottingham County Council, a designation that signifies a superior level of service and management within the region. These accolades serve as a testament to the home's commitment to safety, effectiveness, and excellence in clinical and social care.
The Manor’s physical environment is designed to balance professional medical support with a "home-from-home" feel. For those with physical disabilities, the facility offers full assistance and is equipped with specialist equipment to ensure mobility and comfort. However, the home also encourages personalization; residents are welcome to bring their own furniture to decorate their rooms, helping them transition into their new environment with familiar comforts. Practical amenities, such as on-site parking and established medical cover provided by local GPs, ensure that both logistical and healthcare needs are met seamlessly.
Beyond clinical care, The Manor focuses heavily on the quality of life. The home is renowned for its excellent culinary standards, providing high-quality, nutritious food that residents genuinely enjoy. A vibrant social atmosphere is maintained through a varied activities program and regular outings, which keep residents engaged with the community and mentally stimulated. Whether someone is staying for a few weeks of respite or making The Manor their permanent home, the focus remains on holistic wellness—combining physical safety with social fulfillment and emotional support. In a landscape where care options are numerous, The Manor Residential Home distinguishes itself through its specialized history, its highly regarded reputation, and a compassionate, person-centered approach to aging.
Working Hours :Monday - Friday 6-hours each day with 30-minute break. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
