Key responsibilities:
Reception cover – meeting and greeting clients, transferring incoming calls to colleague and taking messages
Producing documents
Inputting information onto the case management system
Dealing with incoming post and preparing outgoing post for despatch
Setting up meeting rooms for client visits
Filing and scanning documents
Supporting the case handlers with any general administration task
Project work based on an administration task
Person specification:
The ideal candidate will have a good telephone manner, be IT literate and have a flexible approach to work. They will ideally be a car driver or due to take their driving test. They will have at least a 4/C in GCSE or equivalent in maths and English.
Alongside the role you will complete the Business Administrator Level 3 Apprenticeship standard through Starting Off.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE
6 hours of dedicated training time every week
Training Outcome:Possible full time permanent position upon completion of the apprenticeship.Employer Description:This is a fantastic opportunity for a recent school or college leaver to start their career working for a well-established Law Firm. The company provide legal services in litigation, conveyancing, employment law, family law and wills and probate. They are one of Northamptonshire’s oldest Law Firms who have been established for over 200 years and commit to providing a high standard of service. They are now looking for an apprentice to join their friendly team in Corby, Northants.Working Hours :8.45am – 5pm Monday to Friday
(45-minute lunch break)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
You’ll be involved in a variety of essential administrative duties that support the smooth running of our operations.
Key Responsibilities:
Training Support (Good Skills Training):
Booking courses and maintaining training schedules
Preparing pre-course and post-course materials
Liaising with trainers and customers to confirm bookings, logistics, and materials
Following up with customers after courses to ensure satisfaction and feedback collection
Customer and Sales Support:
Handling enquiries via phone and email
Logging and updating enquiries, bookings, and interactions in our CRM system
Working with the sales and accounts teams to ensure smooth operations and order processing
Supporting communication with existing and potential customers
Franchise and Internal Operations:
Assisting our franchise partners with administrative support and consistent documentation
Supporting internal project work as required, including organising team meetings and updating documentation
Support for Sister Company – Defib UK:
Preparing and packaging defibrillator kits and accessories for dispatch
Liaising with suppliers, couriers, and customers as needed
Updating inventory logs and stock control systems
Other Duties:
Any other reasonable duties required for the smooth running of the business
Training:
Level 3 Business Administrator Apprenticeship Standard
Training Outcome:
There may be opportunities within the business after the apprenticeship has completed
Employer Description:Good Skills Training is a family-run compliance training company based in the UK. We deliver health and safety, first aid, fire safety and leadership courses nationwide. With over 20 years’ experience, we support businesses of all sizes across the UK in creating safer, more skilled workplaces.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Customer care skills,Attention to detail,Organisation skills,Administrative skills,Team working,Problem solving skills....Read more...
Answering incoming calls
Using our CRM system updating candidates details
Sit with the resource team and help with candidates
Attend meetings and taking down notes
Responding to emails from website enquiries
Updating social medica platforms
Uploading job adverts
Closing job adverts
Training:
Qualification: Business Administrator – Level 3 (equivalent to A Level)
Duration of course: 18 months
Training Provider: LMP Education (Rated No 1 Training Provider in the UK!)
All learning delivered online/remotely alongside role
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:Shackleton Recruitment Group is a UK-based specialist recruitment agency, delivering expert staffing solutions across the engineering, industrial, driving, construction, and public sector industries. With years of hands-on experience and deep sector knowledge, we connect talented individuals with organisations that value skill, reliability, and long-term success.
Whether you're looking for temporary workers to meet immediate demand or permanent hires to drive your business forward, we offer flexible, tailored recruitment solutions.
From traditional contingency hiring and retained search to full Recruitment Process Outsourcing (RPO), we adapt our services to meet your goals delivering the right people at the right time.
Our Mission
At Shackleton Recruitment Group, our mission is to connect exceptional people with organisations that are building the future.
Founded by a British Army veteran, our values are shaped by discipline, accountability, and service. We bring a purpose-driven approach to recruitmen one that prioritises precision, dedication, and integrity.
Our aim is to support businesses in their growth while helping individuals achieve meaningful, long-term careers.Working Hours :Monday- Friday
9:00am till 5:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
The main purpose of the job is to provide high quality services when dealing with customer contact in accordance with the council’s customer service standards. For the first few months, you will mostly be helping customers over the phone.
You will be expected to:
Take ownership and responsibility for accurately resolving enquiries at the first point of contact.
Undertake processing work across a wide range of business activities.
Communicate with service providers/partners/internal customers in a positive and constructive manner.
Maintain accurate records and information for the provision of services for customers, using the most appropriate system.
Ensure a positive image to customers and other individuals and organisations.
Provide feedback to assist in the development and continuous improvement of services and systems.
Training:
With on-the-job training from the employer, the apprentice will work towards a Business Administrator Level 3 Apprenticeship Standard qualification.
Training can be delivered remotely or at the workplace every four weeks.
Training Outcome:
On successful completion of this Apprenticeship, you could progress on to a permanent position in a business setting. You may also look to work in a supervisory role.
Given that you will have gained experience within a customer operations team, this may open up other opportunities in this field.
Employer Description:Elmbridge Borough Council is responsible for delivering a range of services to our local area. We are a progressive organisation and pride ourselves on listening to our customers and to providing high quality services as cost effectively as possible.Working Hours :Monday - Friday (An average of 7.2 hours per day between the hours of 8.45am - 5.00pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Reporting to the Office Manager/Director
Key Responsibilities:
General Administration
Telephone handling – inbound and outbound calls
Manage electronic filing system – files/folders
Photocopying/scanning to email
Communication through email
Maintain efficient and accurate manual filing systems where necessary
Marketing Tasks
Support with reception duties – representing the company to meet and greet visitors and clients – answering enquiries as first handler
Will develop an existing working knowledge of Microsoft office products – word/excel etc towards advanced standard
Process sales functions – orders, allocation, invoicing, dispatch
Check the orders
Stock checking
Clear and set up meeting rooms
Service meetings with refreshments and provide support
Handle annual complimentary client diary/sales lists process
Produce documents/sales graphs/reports
Training:Level 3 Business Administrator Apprentice Standard.
Includes End Point Assessment.
One day per month sessions of blended learning with some sessions at Pennine 5 Campus – Sheffield City Centre:
Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP
https://www.sheffcol.ac.uk/pennine-fiveTraining Outcome:Sustained employment with further accredited training for the committed and successful candidate.Employer Description:Family-owned and operated car/commercial accident and repair specialist, with over 20 years of experience in accident repairs and commercial resprays.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Customer front-end liaison with customers, manage communications, order updates
Booking customer orders and preparation of repair quotations
Prepare monthly reports
Continuous communication with workshop staff
Input technical quotations of repair works
Support housekeeping activities
Support calibration plan of key equipment and tooling
Organise calibration and maintenance activities with 3rd parties
Drive improvements
Maintaining an organised and up-to-date workshop data management system
Adhoc duties
Training:You’ll gain practical experience by spending around 80% of your time in the workplace, completing real business tasks and projects alongside experienced colleagues. The remaining 20% will be dedicated to remote workshops, online training, and assignments, giving you the knowledge and skills to succeed in your career.Training Outcome:Our last two apprentices went on to secure permanent roles, and we see this administrator apprenticeship as the pathway to shaping the future of our team. You’ll gain skills that open doors to exciting opportunities, with real potential to grow into leadership roles. Join us, and your career could continue to thrive with us long after your apprenticeship ends.Employer Description:Satair UK is part of the Satair Group (an Airbus Services Company) with more than 1100 employees globally in more than 10 locations worldwide. For more information, please check out this YouTube video of the company below.Working Hours :37.5 hours per week (30-min break unpaid) and will be working on shifts that could be: Early shift: 6am-2pm, Day shift: 8am-4pm, Late shift: 11am-7pm. Within this time, the apprentice will be entitled to 1 day/week to complete their studies.Skills: Must be computer literate,Required Excel knowledge,Google environment knowledge,Works well under pressure,Own initiative,Excellent communication,Clear spoken English,Flexible team player,Supportive and Collaborative,Follows procedures,Follows instructions,Health & Safety awareness,Punctual with good attendance,Self-motivated....Read more...
You will maintain accurate employee records and systems, act as the first point of contact for HR and payroll queries, and ensure processes are carried out in line with company policies and legal requirements. With a strong focus on personal growth, we will invest in your development, providing mentoring, training, and exposure to all areas of HR to help you thrive. This is a varied and hands-on role that offers exposure to the full scope of HR activities, making it an excellent opportunity to develop strong foundations for a successful career in Human Resources.
Maintain and update our HR Information System (HRIS) and time and attendance system, including new starters, leavers, and any internal changes
Support with preparing the payroll file on a monthly basis for all employees, ensuring accuracy, timeliness and compliance with UK legislation
Be the first point of contact for all general HR and Payroll queries, escalating where necessary
Maintain accurate and up-to-date employee records in compliance with GDPR and company policies, including onboarding and induction documentation
Conduct drug and alcohol testing for all new starters
Support with the coordination and booking of external training activities, including scheduling courses, booking venues, arranging transport and managing the attendee list
Maintain training records and ensure compliance with mandatory training requirements
Support with the preparation of new starter inductions and monitor induction completions, escalating where necessary
Process all voluntary leavers, including supporting on exit interviews to gather feedback and insight
Complete all employment reference requests in line with policy
Maintain starters, leavers, and internal moves report is kept up-to-date and sending out a weekly report to relevant stakeholders
Administer probation reviews by liaising with line managers across the business, escalating concerns within the team where necessary
Maintain up-to-date notice boards within the HR and reception area
General HR Administration duties
Training Outcome:Career progression - HR Administrator.Employer Description:Bridgnorth Aluminium is the UK’s leading manufacturer of flat rolled aluminium coils and the only fully integrated UK operation where all stages of research, development and production are managed on one site including casting, hot/cold rolling, heat treatment, slitting, levelling, and degreasing. With more than 80 years of heritage, Bridgnorth Aluminium serves a wide range of industrial sectors including printing (offset lithographic printing plates), foil stock for pharmaceuticals and household packaging, construction (anodized panels and building facades), automotive components, transformer coils, battery foil stock, and common alloy sheet formats.
The company is also deeply committed to quality, environmental and social best practices. It invests in sustainable operations from resource efficiency and renewable energy to strong community involvement through apprenticeships, and charitable giving.
With a strong export/customer base spanning 14 countries, around 340 employees, and a turnover of £260 million per year, Bridgnorth Aluminium is a major player in both the UK and international aluminium markets.Working Hours :Monday - Friday (45 min unpaid break). Flexible contract with core hours: Mon - Thur 9:30am - 4pm, Fri 9:30am - 3pm.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Time management skills,Accuracy,Confident IT skills,Microsoft Office skills,Ability to learn quickly,Professional,High level of integrity,Confidentiality & Discretion,Proactive,Flexibile,To take on new challenges,Working independently,Enthusiasm for development....Read more...
Responsibilities include:
Recording facilities on our banking system
Documenting Facility Letters, including Regulated Mortgage Contracts
Liaising with legal and valuation partners
Maintaining a clear audit trail of relevant documents.
Draw-down of facilities
Ensuring annual relationship management and insurance reviews are conducted
Confirming that loans have been repaid in full prior to release of security
Providing assurance to management that controls are being operated in order to mitigate risks
Training:The Financial Services Administrator apprenticeship is ideal for learners beginning an entry level role in the financial sector.
As an entry level role, this apprenticeship provides the foundation knowledge, skills and experience for progression along a number of career paths.
Key Learning Outcomes:
A broad understanding of the financial services sector
An understanding of the role of the appropriate regulatory bodies
The importance of relationship building with clients and colleagues
Understanding of processes and procedures relevant to the role
Building skills and capabilities within an organisation
Professional Qualifications:
CeMAP1 - awarded by London Institute of Banking and Finance (LIBF)
Completion of CeMAP1 will provide a solid foundation for the learner and can lead on to progression to study in other areas
To help prepare the apprentice for the professional qualification, Apprentices are provided with Simply Academy’s qualification resource package, alongside a structured study plan supported by a series of live revision sessions with our qualified tutors
Training Outcome:
There are opportunties for progression within the business
Employer Description:At Butterfield, we provide financial services with a personal touch. We focus on results, value relationships, and celebrate success.
Our team of financial services professionals comprises more than 1,300 employees in ten countries, working in progressive and rewarding roles across dozens of departments. Our team’s experience is enhanced by robust learning and development programmes, comprehensive benefits programmes, and preferred rates on various proprietary financial services.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Number skills,Team working,Initiative,Non judgemental....Read more...
This role plays a crucial part of the day to day running of the business, working within a friendly team in Dunmow Essex.
Key Responsibilities:
To meet time sensitive deadlines and meet the expectations of colleagues
Planning & Organisation:
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment
Manages resources e.g. equipment, customer home files
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Assisting with preparations for Training and Open Days
Provide office support to Registered Manager & the company Directors
HR:
Assisting with HR duties via the current HR system
General Office duties:
Dealing with Incoming Customers/Clients/Supplier enquiries via email and telephone, backing up all departmental incoming calls and enquiries as and when necessary
Training:Business Administrator Level 3.Training Outcome:The company is proud of its long-term employment history offering an Ideal opportunity for a candidate who is looking for long term employment beyond the term of an apprenticeship.Employer Description:Caremark Chelmsford & Uttlesford is a trusted domiciliary care provider based in Dunmow. Established over 16 years ago, we have been proudly supporting people to live independently in their own homes for more than a decade and a half.
We deliver personalised care and support 7 days a week, 365 days a year, and are proud to be a Tier 1 provider for Essex County Council, recognised for our high-quality, reliable, and compassionate care across the community.Working Hours :Standard working week is Monday to Friday 9:30am - 5.30pm with a 1-hour lunch break.
Annual Leave - Statutory holiday entitlement applies.
Hourly rate ranging from £7.55-£10ph, Depending on age and experience.Skills: Communication skills,Attention to detail,Organisation skills,Non judgemental,Patience,Conversant with Microsoft,Customer service experience,Time Keeping,Social Skills....Read more...
As part of the Lettings Administration team, you will:
Assist with the preparation and processing of application forms, guarantor forms, and tenancy agreements
Ensure tenancy documentation complies with relevant legislation, including the Housing Act 1988 (as amended), Tenant Fees Act 2019, and Deregulation Act 2015
Support with Right to Rent checks in line with the Immigration Act 2014, keeping accurate and secure records
Help manage the protection of tenant deposits within an approved scheme in accordance with the Housing Act 2004
Maintain and update safety and compliance paperwork (e.g., gas safety certificates, EPCs, EICRs)
Handle personal and financial information responsibly, ensuring compliance with the UK GDPR and the Data Protection Act 2018
Update the property management system and ensure all compliance documents are accurately filed
Communicate with tenants, landlords, and guarantors to collect, verify, and process required information
Carry out general administrative duties including filing, scanning, photocopying, and data entry
Training:Level 3 Business Administrator Apprenticeship StandardFunctional skills if required.
Your specialist skills coach will communicate with you online, training platforms and remote access. They will visit you at your place of work.
You are expected to complete 20% 'off the job' weekly.You will enhance your IT skills, communication skills, organisation skills and many more.Training Outcome:
Full time role within the business
Employer Description:At Property Solutions, trust is at the heart of everything we do. As a dedicated student letting agency based in Birmingham, we understand the importance of providing a reliable, transparent, and supportive service for both students and landlords. With years of experience in the local market, we pride ourselves on clear communication, honest advice, and prompt support – ensuring a stress-free letting experience from start to finish. Whether you’re a first-time student renter or a landlord looking for dependable management, you can count on us to put your needs first and deliver results with integrity.Working Hours :Monday to Friday
9am to 5/5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Supporting the setup, testing, and installation of in-house software and associated hardware
Providing remote and on-site technical support to clients
Diagnosing and resolving IT issues using remote tools and hands-on troubleshooting
Building, configuring, and maintaining PCs, laptops, and network equipment
Installing and maintaining cabling (Cat6/7 and fibre)
Assisting with user accounts, software installation, and system configuration
Contributing to the continuous improvement of Centurion’s IT systems and processes
Training:Why choose our Network Engineer Level 4 apprenticeship?
Our Network Engineer Level 4 apprenticeship is perfect for learners that are fresh out of an IT education or already employed in the tech sector and looking to take the next step. The Network Engineer Level 4 apprenticeship programme concentrates on modern network infrastructure, advanced connectivity and advanced security. This enables learners to develop and enhance technical skills, and ensure that they have the technical grounding needed to become a skilled Network Designer, Systems Engineer or Network Administrator.
QA’s Network Engineer Level 4 apprenticeship programme enables the apprentice to:
Get equipped with the advanced technical skills needed for the role
Learn the core networking and server administration skills required to support a traditional on-premise, cloud or hybrid network
Dive deep into the management of networks, exploring network hardware and software, network services and routing protocols
Get immersed in technical content designed around real skills, aligning to and relevant to employers and the market
Combine online learning live event training and on-the-job experience to develop real world skills using cutting-edge technology
Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:Are you passionate about technology and looking to build a hands-on career in IT? We’re looking for an enthusiastic Network Engineer Apprentice to join our growing team at Centurion — supporting clients across the UK with IT systems, software, and infrastructure.Working Hours :Days and shifts to be confirmed.Skills: IT skills,Organisation skills,Problem solving skills,UK driving licence....Read more...
Process new membership applications, upgrades/downgrades, and resignations in a timely and accurate manner
Generate and issue invoices for new memberships and annual renewals
Maintain accurate and up-to-date member records within the CRM system and on the member platform
Assist with the onboarding process for new members, including welcome communications and introductory materials
Handle member queries via phone and email, ensuring a professional and helpful response at all times
Support Membership Managers with day-to-day administrative tasks and ad-hoc requests
Provide admin support across a variety of MakeUK Defence events such as webinars, Meet the Buyer sessions, and the annual MakeUK Defence Summit and Dinner
Manage event bookings and registrations, ensuring all attendee information is recorded and communicated accurately
Respond to event-related enquiries and provide clear, timely information to participants and stakeholders
Assist in the preparation of event materials, such as delegate lists, name badges, and joining instructions
Attend selected events to provide onsite support, including registration, delegate coordination, and general assistance as needed
Help gather and input post-event feedback and support follow-up communications
Ensure CRM and internal databases are kept current, accurate, and compliant with data protection regulations
Identify opportunities for process improvements in administration workflows and customer service
Training:
This is a fully work-based programme
You will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
You will be studying the Level 3 Business Administrator apprenticeship standard over an 18-month period
Remote work. May be asked to travel to the office for check-ins and reviews. Dronfield, S18 8PW
Training Outcome:
Potential full-time position upon completion of the apprenticeship for the right candidate. Internal progression in the organisation is available when the opportunity arises
Employer Description:Make UK Defence is a national not-for-profit, member owned defence trade association, part of Make UK the manufacturers' organisation. We champion and support the UK's innovative and diverse defence supply chain.Working Hours :Monday - Friday, between 9.00am -5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Consistently offer a thorough and competent service while following company, industry and regulatory guidelines and procedures
Liaising with new clients over the telephone
Running through new business quotations
Chasing of all new business cases every day
Making and receiving numerous telephone calls
Actioning the daily diary system to ensure all scheduled callbacks are completed
Problem solving and critical thinking
Training:
Full on-the-job and off-the-job training will be delivered supported by our Training Provider
All training will be carried out within the workplace during working hours
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3
Training Outcome:
From your first day, you’ll receive full training and ongoing support to help you succeed. With clear opportunities for progression, there’s plenty of room to develop and build your career with us
We value the apprentices who grow with us, which is why we always offer a full-time contract at the end of your apprenticeship
Employer Description:At XYZ Insurance Services Ltd, we pride ourselves on being “Last in the Alphabet, First in Service!”
We are an innovative and independent insurance broker with over 20 years of experience in the industry. Our expertise lies in providing specialist insurance solutions for taxi drivers, courier drivers, learner drivers, fast food delivery drivers—the list goes on. While standard motor insurance is widely available online, arranging cover for professional drivers can often be complex. That’s where XYZ Insurance stands out—we deliver tailored solutions with speed, precision, and exceptional customer service.
Beyond our expertise in insurance, we are passionate about investing in people. We actively encourage and create opportunities for apprentices who are leaving school or college, offering them the chance to start their careers in a supportive, professional environment. Every apprentice receives structured training, real-world experience, and the promise of a full-time contract upon completion of their programme.
At XYZ Insurance, we may be the last in the alphabet, but we are proud to be first in customer service, satisfaction, and opportunity.Working Hours :Monday - Friday, 09:00 - 17:00. 1 -hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To provide high-quality administrative support across the school, contributing to the smooth running of day-to-day operations. The role includes supporting whole school administration, site and facilities coordination, trips and events planning and health and safety compliance.
Provide general administrative support including photocopying, filing, data entry, and handling correspondence.
Log and track site-related jobs and maintenance requests with the PFI facilities team.
Support the administration of school trips, including consent forms, transport bookings, and risk assessments.
Maintain health and safety records, including accident logs, risk assessments, and compliance checks.
Assist with maintaining accurate student and staff records using the school’s MIS system.
Training:Apprentices complete a mix of on-the-job training and off-the-job learning in the workplace (a minimum of 6.5 hours per week). Training sessions are delivered online.Training Outcome:On successful completion the apprentice will be qualified as a Level 3 Business Administrator which could provide a clear progression path, enabling individuals to develop their skills and advance in their careers.
The knowledge gained through apprenticeships can serve as a solid foundation for further specialisation or higher-level qualifications.Employer Description:At Marsden Heights Community College, we believe that we are the one of the best secondary schools in the Pendle area. We believe this because of what we offer the students at our school: we have fantastic facilities; a team of inspirational and dedicated teaching staff; a well-developed and comprehensive curriculum; and through our KASH programme, we ensure that our students develop the skills they need to thrive in the ‘real world’.
Most importantly our students tell us that they feel safe, they are happy and they feel confident. These are the starting points for a successful career in education and beyond. This is the basis upon which to build a caring, supportive and successful community. Our students make significant progress during their time at Marsden Heights as we support them on their learning journey and prepare them for life beyond school.Working Hours :This role is working Monday - Friday, from 8.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
You will be working in a small team in our Witham office and the role will be varied from inputting invoices, helping plan and create content to answering the phones. You will be using a variety of platforms including, Microsoft Office, Canva, WooCommerce, our Inhouse Accounting Software and a variety of Social Medial platforms.
The role would be ideal for someone who is enthusiastic, hardworking, with a can do approach and flair of creativity. You will need to be confident and professional as you will be speaking directly with customers across multiple communication channels. You will have great attention to detail as you will be checking and inputting supplier invoices as well as entering customer quotes and orders. There may also be the opportunity to attend Overseas Tradeshows.
Duties will include:
Answering the phone and transferring calls to the relevant person.
Checking and entering invoices into our in-house ERP system.
Entering sales quotes and orders.
Updating customer and supplier information.
Updating the website.
Monitoring and responding to comments and messages across all social media platforms.
Helping to create engaging content/captions for all social channels, including but not limited to Instagram, Facebook, LinkedIn and YouTube.
Support with content creation shoots.
Assist with the management of our affiliate programme.
Research and identify potential influencers aligned with our brand and target audience.
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard.
Delivered within the workplace, via online training, and at Colchester Institute Campus.
Training Outcome:Potential for permanent employment upon completion of the apprenticeship.Employer Description:RATstands Ltd design and manufacture high quality music stands, lights, staging and chairs. We are market leaders in our field and our products are used all over the world by the finest venues and musicians including Royal Albert Hall, Sydney Opera House, Abbey Road Studios, Walt Disney Concert Hall and many more.Working Hours :Monday to Friday 9am - 5pm with a 30 minutes lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Transport Administrator – Hatfield – Earn up to £31,458 per annum – Night Shift - Immediate Start – Apply Now!Are you looking for an exciting new opportunity? Are you a night owl? Ignition Driver Recruitment are looking for Transport Administrators in Hatfield to work with our client, who is one of the UK's leading parcel delivery and distribution networks. We are specifically recruiting for the night shift and you must be able to demonstrate experience working in a Transport environment. Employee Benefits: Competitive Salary: Up to £31,458 per annumImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesSubsidised canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (Thursday to Monday) Roles & Responsibilities: Providing administrative support in the Transport Office at nightBriefing and de-briefing driversHanding out vehicle keys and keeping records for the sameMonitoring incoming communications and actioning requirements/requestsCompleting DVLA ChecksUpdating the Transport Management System (TMS) and other software systemsMonitor and ensure compliance in all working processesProvide cover support for the Transport team in the event of absenceThis role may require other duties, so it would be beneficial if you were flexible and willing to learn new skills. Working Hours: Our client is looking for someone to work the night shift so apply today to discuss your options with our Recruitment team. About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity, and have previous experience working in Administration and ideally within a Transport Office, why not click to apply today?....Read more...
Temporary Customer Service Administrator
Job description:I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc. to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
THIS IS A TEMPORARY ROLE AVAILABLE IMMEDIATELY
Job Type: Full-time, Monday – Friday 9 am-5 pm, Temporary
Pay: £13.13 per hour
Benefits:• Free parking• On-site parking
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: In person, Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Temporary Customer Service Administrator
Job description:I Holland Limited is the most well-known producer of tablet punches and dies in the world. We have been in business for 75 years and are a true British industrial success. Thousands of customers in over 100 countries rely on us to supply precise tooling solutions based on our decades of experience, research, and engineering know-how.
Job purpose:To provide an exceptional customer service, converting opportunities into sales and supporting customers through the entire ‘I Holland’ process. To liaise and coordinate with agents, sales staff and internal departments for both Tooling and PharmaCare Products, paying extreme attention to detail to create accurate documentation and avoid mistakes. The Companies ‘Core Values’ always worked to and in mind.
Principal duties & responsibilities• To coordinate all activities between agents/customers and I Holland Ltd.• To fully understand customer requests and requirements, both on Tooling and PharmaCare range.• To provide timely and accurate quotations and supporting information and correspondence to customers.• To collate all necessary information, drawings, correspondence, etc. to ensure order 'story' is complete.• To enter quotes and orders accurately into the computer system.• To facilitate all customer samples/drawings.• To administer and archive all relevant information according to procedure.• To provide ongoing and helpful support to all customers, being proactive and advising, where necessary, of any problems.• To log concerns raised as a Case within CRM system, including all necessary details for the team to evaluate.• To assist with cover for reception when required.• To support colleagues by sharing workload when appropriate or requested to do so.• To adhere to all policies and procedures, particularly the ‘Contract Review’.• To work within all Health and Safety, environmental and other company regulations.• To attend meetings as and when required with a proactive approach.
Key performance indicators in line with core values• Customer focus: High responsiveness to requests. Sense of ownership.• Speed of response: Timely completion of all plans, tasks & assignments, both individual & team related.• Pride in what we do: Work consistently exceeds expectations. Interacts with other departments to improve quality of deliverables. Adheres to schedules to deliver a high-quality product.• Continuous improvement: Promotion by taking the initiative to identify issues and providing solutions with the goal of reducing cost and improving performance. Generates and implements multiple beneficial new ideas.• Honesty & integrity: Communications with stakeholders are proactive, professional, and always conducted in a positive way. Extremely trustworthy and dependable.• Positive attitude: Enthusiastic and can-do stance. Demonstrates a positive impact on the business despite challenging conditions. Helps others to remain positive.Compliance with all policies, procedures, and safety rules & regulations.
Nature and Scope:As part of the administration team, professionalism, self-motivation, and initiative will be required at all times, as well as flexibility of hours based on workload. Supervision will be given as required. Key Performance Indicators:• High responsiveness to customer requests. Quotations and sales orders are entered in a timely manner with no mistakes. Sense over ownership of the process.• Communications with customers are proactive, professional, and always conducted in a positive way.• Customer files, customer cards and market instructions are complete and maintained.• Accounts records in Navision and the CRM system are clear, concise, and complete in accordance with internal policies.• Attendance to training sessions to be able to apply up-to-date knowledge of products.• Accuracy of information provided (reduce customer complaints, scrap and rework due to administration).• Neatness/organisation of the work areas.• Quality of communication - written and verbal is clear and concise. Computer literacy.• Assist with training new recruits to the department
Terms and Conditions of EmploymentPlease note that any offer of employment is contingent upon the following conditions, agreement to a Disclosure and Barring Service (DBS) check, References/Background & Right to Work Documentation checks. The Company may terminate employment without notice if any documentation is unsatisfactory.
THIS IS A TEMPORARY ROLE AVAILABLE IMMEDIATELY
Job Type: Full-time, Monday – Friday 9 am-5 pm, Temporary
Pay: £13.13 per hour
Benefits:• Free parking• On-site parking
Experience:• Administrative: 2 years (required)• CRM software: 1 year (required)
Work Location: In person, Long Eaton, Nottingham
Click 'Apply' to forward your CV.....Read more...
Manage housing telephone calls and requests and relaying messages to Housing Officers.
Contact relevant party to book repairs and log calls where applicable.
Provide admin support to the finance and housing team, this may include assisting in drafting tenancy agreements, letters to tenants and dealing with queries.
Assisting the Financial Controller in invoicing client accounts for housing and issuing quarterly statements/letters to tenants.
Assisting the Finance Officer to manage housing supplier invoices. This may include filing, entering on the system, creating remittances and assist in setting up payments.
Undertake other duties as required.
Person Specification
Strong attention to detail and accuracy.
Ability to work both independently and collaboratively.
Excellent verbal and written communication skills.
Positive, proactive approach to work.
Highly motivated and willing to learn.
Training:
You will achieve your Level 3 Business Administrator Apprenticeship Standard.
There are 8 workshops you will need to attend via Teams.
You will have a mentor for one to one teaching and learning.
In-house training will be given to support specifics of the role.
Training Outcome:There will be ongoing opportunities for professional development and progression for the right candidate upon completion of the apprenticeship.Employer Description:Every Story provides high-quality support to people with autism and learning disabilities, as well as their families, through a network of services across South London.
At Every story we want to create supportive environments where people feel safe and confident enough to be themselves, letting their personalities shine beyond any label or limitation.
Our mission is to support people with learning disabilities and autistic people by offering personalised care that respects their individuality, encourages them to try new experiences, and helps them face challenges without fear. Whether it’s building confidence, improving mental wellbeing, finding meaningful employment, or pursuing activities they truly enjoy, we are there every step of the way. Through a family-like approach, we create safe spaces where everyone feels secure, valued, and free to express their true selves.
We want to set the standard for a world where people with learning disabilities and autistic people are defined by their personalities, encouraged to take bold steps, and free to be whoever and whatever they want to be.Working Hours :Monday - Friday, 9.00am - 5.00pm (1 hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Procurement Support
Assist with the preparation of purchase orders and procurement documentation.
Support the procurement manager in gathering quotations and supplier information.
Help maintain the central contracts register, tracking renewal and expiry dates.
Supplier and Contract Administration
Assist with onboarding new suppliers and maintaining accurate supplier records.
Ensure compliance with procurement procedures when engaging suppliers.
Help track performance of key suppliers and support feedback processes.
Procurement Systems and Reporting
Learn to use financial and procurement software to raise and track orders.
Support data entry and assist with producing basic reports (e.g. spend analysis).
Help update procurement trackers, logs, and dashboards as required.
Tendering and Compliance
Assist with low-value procurement exercises by compiling documentation and quotes.
Support adherence to Trust procurement policies and national frameworks.
Observe and learn about procurement legislation (e.g. Procurement Act 2023) and internal controls.
Communication and Collaboration
Liaise with school-based staff to support procurement queries or routine purchases.
Attend meetings with suppliers or internal departments as required, taking notes or preparing summaries.
Help promote best value principles and sustainability in purchasing decisions.
Learning and Development
Complete assigned apprenticeship training and tasks within agreed timeframes.
Take part in professional development activities and shadow senior procurement staff.
Keep up to date with developments in public sector procurement.
Training:Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship. Training Outcome:This role is designed to be a long-term career pathway into public sector procurement. Upon successful completion of the apprenticeship, the candidate will have the opportunity to progress within the Trust. The Trust is committed to supporting professional development, including progression to a Level 4 or 5 CIPS qualification, with a view to developing a fully qualified procurement professional.Employer Description:Waterton Academy Trust is a thriving and values-led partnership of schools committed to giving every child the best possible start in life. We work across two key regions - Wakefield and Barnsley - and are proud to be seen as a trusted and collaborative presence within the wider education system.Working Hours :Monday to Thursday, 9.00am - 5.00pm. Friday, 9.00am - 4.30pm (30-minute lunch).
Start and finish times can be flexible.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As an Apprentice Office Administrator, you’ll be supporting the day-to-day running of the office while learning valuable skills in administration, customer service, and business operations.
You’ll play an important part in helping the team stay organised and ensuring customers and suppliers receive a smooth and professional experience.
Key Responsibilities:
Answer incoming phone calls and emails, directing queries to the right team member or department.
Maintain and update customer records, including contact details and sales information.
Support the sales process by creating quotations, processing orders, preparing invoices, and handling dispatch paperwork.
Assist with purchase invoice processing, making sure all supplier bills are logged correctly and passed on for payment. (This is something for a later date)
Carry out general office admin tasks such as filing, scanning documents, and data entry to help keep everything running smoothly.
What You’ll Learn:
How to communicate professionally with customers and suppliers.
How to use business software and systems to manage data and documents. This includes our bespoke computer system called BCE (this is temporary as we will be getting a replacement in 2026) Microsoft packages like Outlook, Excel and Word.
The basics of sales and finance processes, including invoicing and order handling.
Time management, teamwork, and attention to detail in a busy office environment.
We are a small company, but we are a friendly team who work well together.Training:Formal training is delivered at HWGTA, located in Hereford (HR4 9SX).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administration qualification.Training Outcome:Admin Assistant.Employer Description:Established in 1967, Baugh & Weedon is a leading manufacturer of Non-destructive testing equipment with high quality products and services.
Sectors include:-
Oil & Gas, Aerospace, Rail & Automotive, Construction & Infrastructure, Power Generation, Renewable Energy, Manufacturing.
Based in the UK but we work with customers and projects across the globe due to our extensive worldwide network of distributors and partners.
All of our partner companies are long-established in their country or region and with extensive local NDT market knowledge, combined with our expertise, the customer benefits greatly from local expertise and support.Working Hours :Monday – Friday, 9am-5pm, with 30 minutes unpaid lunch.Skills: Hard working,Willingness to learn,Flexibility,Curiosity,Positive attitude,Reliable,Honest,Confident....Read more...
As PA Administrator you will be joining an established and well-respected employer in Banbury, on a full time, permanent basis (office based). You will provide full administrative support to designated departments and assisting others as required. In addition, you will take responsibility for supporting on reception when required.
As PA Administrator, you will be responsible for:
PA Role
Direct responsibilities to designated teams and across the company, providing; diary management, call handling and general support as required
Providing administrative support to a designated team including creating, reviewing and distributing correspondence and client information
Completing digital dictation
Proactive client liaison – confirming appointments, recording data and logging details onto the Microsoft Schedule diary system to ensure optimum time management
Handling telephone contact with clients, making appointments etc.
Maintaining seamless paperless office environment and ensure it is accurate and up to date. Including regular archiving and proactive drive towards paperless office
Utilising systems to maintain accurate and secure data management
Organising lunches and other client contact activities for designated sections
Supporting with Board meeting attendance and minutes where required
Providing Marketing support where required
Sorting and scanning of post and documents for Partners and Departments
Training new starters and existing staff on internal procedures, specifically relating to use of technology
Reception Admin Support
Taking an active role on reception covering for periods of the week on a rota basis. This will require permanent physical presence on reception for several days a week, providing seamless front of house experience for visitors and our own people
Preparing meeting rooms, ensuring an outstanding client experience
Accurately processing incoming and outgoing post, deliveries, couriers, and international mail
Ensuring parking and external premises are fit for purpose and maintained in conjunction with the facilities team
In conjunction with IT, supporting users with meeting room technology and set up
Overall ownership of client meeting areas and staff recreation room including, coffee machine, drinks, weekly stock ordering and liaising with cleaners
Working with IT to manage electronic signing in and out technology
Working with Admin team to maintain stock levels and order consumables, stationery and large meeting lunch orders for the business
Unlocking premises ready for office opening
Critical Skills Required
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
Excellent telephone manner with good interpersonal and communication skills
Ability to work on your own or in a team
Ability to work under pressure and prioritise work effective and efficiently
Flexible attitude to work patterns
Excellent organisation and administrative skills
Accurate data inputting skills and eye for detail
Ability to use initiative in terms of decision making
The true benefit of working for this employer is the culture and values driven environment, which promotes sustainable development for all their talented people.
They also offer:
Competitive salary of £25,000 - £32,000
Enhanced Employer Pension Contribution
23 days’ holiday per annum plus Bank Holidays (Increases with length of service)
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
....Read more...
This is a rare opportunity to join Osteopaths For Industry (OFI), a long-established leader in workplace health & safety training. Based at our Esher office (just 8 minutes from the station), you’ll be part of a small, friendly, and supportive team that works with some of the UK’s best-known organisations — including Buckingham Palace, the BBC, and major blue-chip companies.
You’ll work closely with our Operations Manager, and gain mentoring from senior company leadership while developing hands-on skills in administration, client service, and data management. Alongside this, the role provides valuable exposure to finance, sales, marketing, and delivery, giving you a 360° view of how a modern training business operates and grows.
Purpose of the Role
To provide day-to-day administrative support to ensure the smooth running of OFI’s training courses from initial enquiry through to post-course administration, while also contributing to our innovative, data-driven client engagement strategy.
Duties and Responsibilities
Handle and follow up on training enquiries by phone and email
Schedule courses, liaise with trainers, and coordinate logistics (venues, hotels, equipment)
Prepare and send pre-course materials and process post-course certificates and feedback
Maintain accurate records in our CRM system (Salesforce)
Assist with client communications, marketing and outreach campaigns and process improvements
Support office administration, including document preparation, filing, and phone handling
What You’ll Gain
Mentoring and support from experienced managers
Broad exposure to the business lifecycle: finance, sales, marketing, delivery, and client service
Practical skills in CRM systems, scheduling, logistics, and administration
Real responsibility from day one in a professional yet supportive small team
An apprenticeship qualification, plus genuine opportunities to expand your role and grow with the company
This is more than just an admin role — it’s a launchpad for your career in business operations, with the chance to be part of a company modernising with a new website and an AI-powered client relationship platform.Training:Our apprentice will receive direct, hands-on training and guidance from their line manager, the Operations Manager, as well as ongoing support from senior leadership and the wider team. This ensures close mentoring, regular feedback, and the opportunity to learn from experienced professionals across all aspects of the business.
This role is aligned to the Business Administrator Apprenticeship Level 3 Standard . You’ll receive structured off-the-job training and mentoring, while building a portfolio of evidence from your real work. Modules include communication, IT skills, customer service, events, data management, and business improvement. You will attend Kingston College for your off the job training. Training Outcome:This apprenticeship offers a launchpad into business administration, operations, and corporate health. Graduates can advance within Thrive4Life or OFI into roles such as Business Administrator, Client Relationship Executive, or Marketing & Events Coordinator. The skills gained, including administration, client service, and data management, are valued in all sectors. This foundation prepares candidates for various careers or senior roles.Employer Description:Thrive4Life is a dynamic corporate health & wellbeing company delivering workplace wellbeing programmes, clinical services, and health promotion. Our flagship Thrive4Life Wellbeing Centre in the iconic Lloyd’s Building (EC3, London) offers physiotherapy, osteopathy, massage, podiatry, Pilates, and health awareness events.
We also run an acclaimed Talks Programme, providing streamed and in-person sessions led by medical professionals, surgeons, psychologists, nutritionists, and other health specialists. These talks educate and inspire staff on vital topics such as mental health, cancer prevention, stress management, nutrition, and healthy ageing.
Our sister company, Osteopaths for Industry (OFI), has delivered health & safety training nationwide for over 35 years, specialising in manual handling, people handling, DSE training, and risk management. Together, Thrive4Life and OFI sit at the forefront of workplace health and wellbeing.
What sets us apart?
Clinically led expertise across a wide range of disciplines, ensuring everything we deliver is evidence-based and impactful.
High-profile clients including Buckingham Palace, the BBC, City of London Corporation and leading city insurance companies such as Tysers and Chubb.
Innovation and growth, with a new website and AI-powered CRM platform launching.
Exposure to London City culture alongside a supportive small office environment in Esher.
Wide-ranging experience across finance, sales, marketing, events, delivery, and data.
A meaningful mission: to help save lives and improve quality of life through education and awareness.
Working Hours :Monday- Friday
Shifts to be confirmedSkills: Attention to detail,IT skills,Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Creative,Logical,Initiative,Team working....Read more...
SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk. You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.What You Will DoYou will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.Be Part of a Business Where Your Leadership Makes a DifferenceThis is your chance to be part of a company that blends tradition with modernity-engineering excellence with hands-on, personal service. You'll have access to state-of-the-art facilities, a supportive leadership team, and a business culture built on loyalty, integrity and teamwork.Who We Are Looking For
Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team
Key Responsibilities
Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability
To Apply: Please send your CV and a brief cover letter SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants. ....Read more...
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Opening up/locking-up of practice premises and maintaining security in accordance with Practice protocols
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits, answering the telephone and conveying messages and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Filing and retrieving paperwork
Accepting requests for prescriptions including checking the fax machine, emails and prescription box
Full job description available upon requestTraining:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
Opportunity to progress to be a member of the team with a permanent role
Possibility of further qualifications to be sponsored by practice via New College
Employer Description:Tinkers Lane Surgery is a friendly, high performing GMS Practice, based in a purpose built health centre within the market town of Royal Wootton Bassett, just off the M4 in Wiltshire.
Our current team has three partners (one Senior Partner GP, one Managing Partner and a Financial Partner), two salaried GPs, one Qualified Physician Associate and one Advanced Nurse Practitioner. The nursing team consists of 9 clinicians ranging from practice nurses to Health Care Assistants. The Clinical Support team carries out all the reception and administration duties for the practice, consisting of 9 members headed up by a reception supervisor. We are a training practice and currently have 3 x GP trainees, 9 x medical students a PA student and 2 x Trainee Nurse Associates.Working Hours :Monday to Friday between 8.00am and 6.30pm (37 hours flexible over the days to meet the needs of the team.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
