Be the first point of contact for our clients in person and on the telephone
Ensure that clients feel supported and valued by delivering award-winning client liaison
The ability to handle inbound phone calls
Deliver great customer service
Provide support to the wider administration team as required
Opening and logging incoming post, sending out post and parcels
Using our in-house system to upload documents to client files
Photocopying and filing
Booking meeting rooms and appointments
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
Full-time position with the business or further professional development
Employer Description:• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Confident Telephone Manner,Ability to prioritise tasks,Professional manner....Read more...
Key Responsibilities:
Carry out general office duties, including scanning, filing and post handling
Provide general administrative support to our administration team and advisers
Input and update client information accurately into our back-office system
Maintain and organise electronic and paper-based client files
Ensure all files are complete and compliant with internal procedures and regulatory requirements.
Liaise with product and service providers regarding client requests and documentation.
Support advisers and administrators with administrative tasks as required.
Ensure confidentiality and data protection compliance at all times.
Training:You will attend our Digbeth Campus one day a week on a Wednesday 9am-5pm. You'll be working towards a Level 3 Business Administrator apprenticeship standard.Training Outcome:There may be a full time position available at the end of your apprenticeship Employer Description:Whateley Wealth Management is a specialist firm dedicated to helping clients achieve financial peace of mind. We offer access to a wide range of financial products and services, guiding individuals through complex financial decisions to help secure the future they deserve. As the financial landscape evolves, we remain committed to continually enhancing and refining the services we provide.Working Hours :Monday-Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
Duties will include but are not limited to:
General administration duties
Answering incoming telephone calls and enquiries, taking detailed accurate messages and action as required
Acknowledging and responding to all incoming emails as soon as they are received
Ordering stationery and supplies for the office
Preparing the boardroom / office for meetings and visitors
Organising, recording and renewing staff training
Basic HR support, maintaining staff records of holidays, absence & sickness
Assisting with new starter set ups both in the office and on site
Processing invoices and credits through our accounts system Verify
Checking supplier statements
Processing credit card statements
Invoicing customers on Sage 50 Accounts
Ensuring all company vehicles are MOT'd and taxed, arranging services and repairs as required.
Training:The successful candidate will attend National Business College in Huddersfield on a fortnightly basis. You will work to complete a Level 3 Business Administrator apprenticeship standard. Training Outcome:Progression within the company for the right candidate.Employer Description:Highstone Group Ltd is a family-run construction company dedicated to delivering tailored property solutions for local authorities, with a specialist focus on the supported housing sector.Working Hours :Mon - FriSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative....Read more...
An Admin Apprentice in a GP (General Practice) surgery typically supports the smooth running of the practice by assisting with administrative tasks while learning on the job.
Reception & Patient Services:
Greeting patients and handling enquiries (in person and over the phone)
Booking, cancelling, and rescheduling appointments
Maintain, update and monitor registration database
Updating patient records accurately
Monitor patients in waiting room and advise of any delays
Clerical & Data Entry:
Scanning and uploading documents to patient records
Filing and retrieving paperwork
Inputting data onto clinical systems (e.g. EMIS)
Managing correspondence (emails, letters, referrals)
Record all DNA’S in the computerised patient notes
Administrative Support:
Supporting clinical and admin teams with day-to-day tasks
Helping organise clinics, recall systems, or flu campaigns
Printing prescriptions under supervision (where allowed)
Retrieve and re-file records as required ensuring that strict alphabetical order is adhered to
Operation of telephone system:
Receive and make calls as required. Divert calls and take messages as appropriate
Ensure that the system is operational at the beginning of each day and switched over to night service and the answer phone operational at the end of the day
Follow procedures for sending tasks ensuring that all messages are passed to the relevant person
Training:Business Administrator Level 3.
Training delivered by Access Training through a mixture of projects, training workshops and one-to-one support. Will be required to attend Access Training on a monthly basis.Training Outcome:There is an excellent opportunity to develop your skills within the practice for the right candidate who is enthusiastic and wiling to learn.Employer Description:The doctors and staff at Great Lumley Surgery are proud to offer the highest standard of patient-centred healthcare. The surgery provides many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.Working Hours :40-hours per week between 8am - 6pm, working days TBCSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Prioritise own workload....Read more...
We are seeking to appoint a dedicated and enthusiastic Administrative Assistant Apprentice to work in our busy school office to provide routine general reception and administrative support to the school.
The successful candidate should be able to demonstrate a flexible and customer focused approach, work well within a team, have a personable and friendly manner and be sensitive to confidential information.
Connect Academy trust is fully committed to equal opportunities, safeguarding and promoting the welfare of children and young people and expect all staff and volunteers to share this commitment. An on-line check of publicly available information will be completed to assess the successful candidate’s suitability to work with children.
Duties:
To support the School Administrator in the provision of efficient and effective administrative services.
To manage reception and provide first point of contact for all visitors ensuring the Trust expectations of conduct and service are met.
To maintain accurate administrative, pupil, staff and other school records.
To provide secretarial, typing and general computer/data input/retrieval services.
To provide clerical support such as photocopying, filing and stationery ordering.
To maintain up to date knowledge of all software systems used.
Liaison with parents, pupils and staff to ensure smooth operation of school.
To undertake relevant professional development to enhance personal and whole school improvement.
To attend regular briefing meetings as required for the effectiveness of the role.
To update and maintain the school website as required.
To maintain confidentiality in all matters.
Any other tasks that Head Teacher or Senior School Operations Lead requires post holder to complete.
Training:
Business Administrator Level 3 Apprenticeship Standard
18 months duration
Once a month visits and reviews - onsite.
Training Outcome:If there us a full time role available at the end of the apprenticeship then the learner will be able to apply for this. If not then PACT will work with you to find a full time role. Employer Description:Leigham Primary is part of Connect Academy Trust. Connect is a family of eight large, successful, and happy primary schools. The Trust now educates over 3300 children and 550 staff, in both Plymouth and Torbay. It operates a dynamic, values-based system where each school is a giver and receiver of support.Working Hours :Working Hours
Mon – Fri 8am – 3:30 pm with 30 unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A leading ServiceNow Partner is seeking a skilled Process Consultant with proven ServiceNow experience to join their growing delivery team in the UAE. Based in Dubai or Abu Dhabi, you'll be responsible for shaping, improving, and aligning business processes within the ServiceNow platform for major clients across the region.
This role sits at the intersection of business analysis and platform capability ideal for someone who understands both process optimisation and how ServiceNow enables it.
Key Responsibilities:
- Engage with stakeholders to capture, analyse, and optimise business processes across ITSM, HRSD, CSM, or related areas.
- Translate business needs into functional requirements and collaborate with technical teams to deliver fit-for-purpose ServiceNow solutions.
- Conduct workshops, process assessments, and gap analyses to support transformation initiatives.
- Produce clear documentation including process maps, user stories, and functional specifications.
- Contribute to best practices, governance standards, and user adoption strategies.
What Were Looking For:
- Solid experience working on ServiceNow projects ideally within a consultancy or enterprise environment.
- Proven track record in process analysis, process mapping, or business process consulting.
- Strong understanding of ServiceNow capabilities and how they support process automation and service delivery.
- Excellent communication skills and the ability to work with cross-functional teams.
- Based in or willing to relocate to Dubai or Abu Dhabi.
- Arabic language skills are a plus, but not essential.
Desirable Certifications:
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS)
- ITIL Foundation certification
Why Apply:
- Work on high-impact ServiceNow transformation programmes with major organisations in the region.
- Join a collaborative, forward-thinking team within a trusted ServiceNow Partner.
- Competitive salary, visa sponsorship, and relocation support.
- Career development, ongoing certifications, and long-term growth in the ServiceNow ecosystem.
Ready to take your ServiceNow consulting career to the next level in the UAE?
Apply now or reach out for a confidential discussion.....Read more...
Champion the customer throughout the business and be the first elevated point of contact for our clients, their customer care teams and their individual tenants
Work with our clients at the point of handovers to be available to show their neighbourhood teams how features in the homework and aid their tenants where this is required.
Receive and log defects within our Development management System
Assign defects to in-house teams and subcontract teams, arranging appointments and liaise with tenants following completion of works to ensure total satisfaction in works complete.
Monitor KPI performance against specific contract requirements
Undertake day to day call handling, answering inbound phone calls and direct around the team
Work with the Customer Care Managers to assign work to the Customer Care Operative and manage their work routes.
Training:Business Administrator L3 Apprenticeship Standard
This qualification requires college attendance one day a month.Training Outcome:We are offering the right person a long-term career and a permanent position within the company upon successful completion of the apprenticeship.Employer Description:We are a family business, delivering affordable housing along with private sale and build to rent development across Greater Manchester, Lancashire and High Peak.Working Hours :Monday to Friday 8.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Utilising the clinical system to ensure appointments are made and that patients' records are maintained and accurate
To assist with document workflow
To assist the care co-ordinators in patient triage
To assist with typing and medical reports
To assist with patient appointments, provide customer service on the telephone and front desk
To learn a range of general administration to assist and ensure smooth running of the administration in general practice
To assist with clinical reporting and patient recalls for long term conditions
To learn about general practice and patient care as a whole
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Further apprenticeships
Employer Description:Budshead Medical Practice (Dewerstone Medical Group)
Budshead Medical Practice is a busy GP practice covering an area in the north of Plymouth. We have around 8,000 patients across the area and have a full team of medical staff including doctors, nurses and attached staff, as well as a full admin team to support the services offered.
We have recently merged to incorporate Oakside Surgery forming 'Dewerstone Medical Group' but this position is primarily to be based at Budshead Medical Practice.Working Hours :Monday - Friday, 9.00am - 4.30pm, inclusive of 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Strong customer service skills....Read more...
To provide the day-to-day administration and support to the Service Desk.
The post holder will:
Provide administrative support to the Service Dept
Administer approximately 3000 calls per month to include creation, allocation, checking, invoicing and completion
Administration of CRM and CASH
Establish all new business contracts and associated administration
Provide guidance, support and training on the Company’s bespoke software systems whilst maintaining and updating records to ensure the information is accurate and up-to-date
Completion of Service Desk emails
The post holder is responsible for:
The creation and administration of routine maintenance calls to clients
The effective distribution of work to the routine service engineers on a daily basis
Monitoring and checking of service reports for quotations and chargeable parts etc. on a daily basis
Sending routine service dockets to meet customer requirements
Pursuing customer contract renewal orders
Creating routine service invoices
Invoicing chargeable calls
Updating and administration of CRM
Liaising with engineers/customers on a daily basis
JOB DESCRIPTION:
Responding to Service Desk and own emails in a timely manner
The organisation and monitoring of the ‘on call’ system
Producing and maintaining engineering documents
Setting up all new routine business with associated charges and schedules
The planning and coordination of service visits
Departmental diary management
Arranging repair/follow-up calls within 2 working days
Managing customer enquiries including invoicing queries
Call handling/answering telephones
Providing the administrative function and support for the CASH system
Importing and exporting data using Query Builder within CASH
Training:All training will take place in the workplace. Your TDR Training Officer will attend your company and assess you on the job.
Upon succesful completion you will gain a Level 3 Business administrator apprenticeship standard.Training Outcome:Full-time position upon completion of the apprenticeship.Employer Description:Established in 1989 we have steadily grown into a leading fire and security provider across the North of England. With our head office in Newcastle and a Yorkshire branch in Leeds, we employ 70 dedicated staff to ensure our customers’ requirements are satisfiedWorking Hours :Monday to Friday 8.30am to 5.00pm (1-hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working....Read more...
Assessment of loan applications to the Credit Union in line with policy and delegated authority limits
To provide support and guidance to members on behalf of the Bradford District Credit Union
To develop good working relationships with colleagues to support the delivery of Credit Union services and showing at all times professionalism and respect
To promote fairness and inclusion across all Credit Union service provision and employment through personal example and open commitment
To carry out any other duties as may be required, which are reasonable in terms of the nature and level of the post
Evaluate, process and assess loan applications, making decisions with delegated lending authority
To provide credit control with information following requests to support with decision making, including information that may relate to a complaint/Ombudsman request/decision
Maintain key Credit Union systems including the IT system, banking system and other manual filing systems
To support the Senior Lending & Member Services Officer and Lending & Member Services Lead with any internal or external audit requirements and ensuring a robust control framework is being adhered to at all times
To take phone calls and answer emails to support the loans team
To assist the Senior Lending & Member Services Officer and Lending & Member Services Lead in a system transformation through reviewing policies and procedures and system testing
Promote continuous improvement by:
Maintaining knowledge of relevant guidance
Ensure quality and consistency of financial information
Promoting governance and risk management awareness and the maximising of resources to improve value for money
To support Member Services when necessary to ensure effective delivery of the front end service
To carry out any other office duties that may be required by management
Training:Business Administrator Level 3 Apprenticeship Standard:
You must attend college one day per month
All work uploaded online to Aptem
Training Outcome:
Role Advancement: If the opportunity is to arise, the potential to move into a more senior role
Skill Enhancement: Development of professional skills in financial services and customer relations
Educational Opportunities: Access to training programmes and potentially further education in finance or related fields
Diverse Career Paths: Exposure to various departments, leading to a broad range of career paths within BDCU
Leadership Potential: Long-term potential to grow into supervisory or management positions
Industry Network: Building connections within the financial services sector for future opportunities
Personal and Professional Growth: Gaining valuable experience and knowledge for personal financial understanding and career development
Employer Description:Bradford District Credit Union (BDCU) is a progressive non-profit ethical community bank owned by its members. With 10,000 members, we take pride in our 30 years of dedicated service. As a rapidly growing organisation, we serve as a community development hub by leading on innovate projects and events, collaborating with various partners to offer community and commercial projects aimed at fostering a savings culture.
At BDCU, we provide a "Faith Friendly" alternative to high street banks, predatory lenders, and costly money lenders. Our primary focus is to encourage savings through a range of accounts, including savings accounts and junior savings accounts. Additionally, we offer loans to our members and individuals in need of financial support. We extend our services to companies as well, providing savings and loan options to their staff, promoting safe and responsible financial practices.Working Hours :Monday - Thursday, 8.30am - 4.30pm and Friday, 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Financial Awareness,Time Management....Read more...
Booking, cancelling and revising appointments for patients for a variety of healthcare professionals within the health centre
Registering patient arrivals within the health centre
Answering the telephone, transferring calls and taking messages
Taking enquiries and requests for repeat medication from patients
Keeping waiting area, a safe environment for all users
Dealing with incoming and outgoing post
Filing patient notes (both electronic and paper)
Dealing with new and temporary patient registrations
Ensuring all letters and samples are ready for courier collection
Updating patient demographic changes on system
Liaise with other support services when needed
Any other reasonable duties
Training:Business Administrator Level 3 Apprenticeship Standard:
Level 3 Units included in the programme include:
The organisation
Business fundamentals
Decision making
Project management
Managing performance
Training Outcome:A permanent position within the organisation upon completion of the apprenticeship.Employer Description:The Reception Team look after patients, their appointments, prescriptions and provide administration assistance as required. - a lot of administration involved in running a busy practice and this includes a backroom team of administrators to handle the huge influx of correspondence and data each day.Working Hours :As part of a rota, provide administrative duties for the health centre up to 5 days a week between 08:30 - 18:00
Days and shifts are to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
In Building Safety & Compliance you can make a real difference, the role of Contract & Commercial Administrator will involve:
Assist Contract Officers & Contract Managers with running reports such as live file
As required query with team member’s chargeable and quoted works and ensure authorisation pathways are adhered to, and ensure items are passed to other authorisers next in line in a timely manner
To update Citizens in-house system when job sheets and service certificates are received
Ensure works orders are raised to the correct contractor and against the correct budget
Work with the Commercial Manager to ensure the 30-year plan is kept up to date with all information being loaded against attributes at time of replacement
To support the Commercial Team to enable continuity of these functions during periods of absence
Training:
Training will take place through a virtual classroom at your place of work
You will be assigned a trainer to work with throughout the programme
Safety, health and environment technician (Level 3) apprenticeship standard
Training Outcome:
Possibility of moving onto higher safety qualification within role
Employer Description:We’re committed to providing services that meet people’s different needs and building staff awareness and understanding of individual needs. Join our team and play a part in making a real difference to people’s lives. We are an employer of choice and homes are our foundation of life.Working Hours :Monday to Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Welcome clients and visitors with a professional, friendly manner
Answer and direct incoming calls using a switchboard system
Manage incoming and outgoing post and courier deliveries
Maintain reception and communal areas to a high standard
Assist with meeting room and visitor bookings
Support the admin and operations team with general tasks and projects
Work on internal documents and keep them accurate and up to date
Training:Business Administrator Level 3 Apprenticeship Standard:
Our workshops are delivered online and support blended learning in that the expectation is work is completed prior to our workshops so we can build on it
Workshops currently are fortnightly/monthly from 10am to 3pm
121 appointment each month and at least one employer apprentice review every 8 weeks
Training Outcome:
Strong potential for the role to become a permanent position at the end of the apprenticeship
You’ll also have the chance to build connections with a wide range of businesses based here at the Centre - a great networking opportunity that could open doors to future roles in admin, operations, or client services, whether with us or elsewhere
Employer Description:Kinetic Centres is a busy and friendly serviced office business based in Borehamwood.
We support a wide range of small to medium-sized businesses with flexible office space, virtual services, meeting rooms, and an on-site café. With a small and proactive team, we pride ourselves on delivering excellent customer service, maintaining high standards across the building, and creating a welcoming environment for clients and visitors alike.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Patience....Read more...
This is an ‘office junior’ position so some tasks will be repetitive. You will need to dress appropriately in the uniform provided.
General office duties such as scanning, filing and photocopying
Data entry
Processing and updating patient records
Dealing with patients face to face and by telephone
Maintaining patient confidentiality at all times
Taking accurate messages
Various administrative tasks, working in accordance with written guidelines
Using computerised appointment booking system
Training:Working to complete a Level 3 Business Administrator apprenticeship. The successful candidates will spend 80% of the apprenticeship working with the employer and 20% completing 'off the job hours'. This will include attending Leicester College, Freemen's Park Campus, once day every two weeks.Training Outcome:We have a large team of receptionists and administrators, and our past apprentices have all been offered permanent contracts at the end of their training. The hope is that the apprentice will have enjoyed the work and the environment, and we will have been pleased with the skills they have developed and keen to retain them as a full, permanent member of staff.Employer Description:This busy GP practice is situated at Lutterworth Medical Centre, Gilmorton Road, LE17 4EB. It aims to deliver high-quality, caring, and professional healthcare services that are accessible to all and inspire confidence within the local community.Working Hours :Your working hours will be agreed at between 30 – 37 hours per week, typically working between 8:00am and 6:30pm Monday – Friday. To be discussed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,understand confidentiality....Read more...
This role forms a key part of the team and, as such, you will be involved in the day-to-day administration of wealth management.
Your duties will include:
General Office Support - taking phone calls, enquiries, requests, greeting visitors who visit the office/offering refreshments and managing incoming mail
Client Correspondence - Drafting emails, letters and other documents for clients
Data Entry & Record Keeping - Entering data and maintaining client records on the company software system with a view to learning how to produce our client valuation/review packs
Document Management - Typing, photocopying, scanning documents
Office Supplies - Monitoring and ordering office supplies, ensuring reception area is tidy
Processing - Processing new business applications for clients and requesting illustrations from providers
Training:
As part of the apprenticeship, you will complete the Level 3 Business Administrator Apprenticeship Standard
You will receive a grade Pass or Distinction on completion
The delivery will take place in the workplace and the final exams at one of East Sussex College's campuses
The apprenticeship will be delivered fully in the workplace, and you will have assessor meetings every 4-6 weeks and workplace reviews every 10-12 weeks to monitor your progress. There will also be monthly workshops
Training Outcome:
Potential permanent full-time employment on successful completion of the apprenticeship
Employer Description:For over 35 years, Perspective has provided expert, specialised financial planning and wealth management advice to clients. The Bexhill-on-Sea office is one of Perspective’s 53 offices across the UK.Working Hours :Monday to Friday 9am-5pm. 1 hour lunch each day.Skills: Adaptability,Organisational Skills,Good communication,Confident with IT software,Experience with Word and Excel....Read more...
As a Business Administration Apprentice at Sneinton Community CIC, you’ll play an essential role in supporting the smooth running of both our inclusive, community-focused centre and our on-site nursery. This is a dual role offering a unique opportunity to gain valuable experience in two settings, helping to deliver vital services to our local community.
Working closely with a friendly and supportive team, you’ll carry out a variety of administrative and operational tasks across both areas, building strong skills in communication, organisation, and digital literacy.
Key Responsibilities:
Community Centre Administration
Monitor and respond to email enquiries in a timely and professional manner
Answer incoming phone calls and direct queries to the appropriate team member
Assist with internal and external communications, including newsletters and updates
Create and maintain contact lists for community projects and events
Support project coordination through scheduling, documentation, and follow-ups
Log funding sources and contacts into the CRM system
Assist with preparing quotes and invoices for community services and events
Send invoices to the accounts team and track payments
Maintain accurate digital and paper records and filing systems
Support marketing efforts including social media content, posters, and event promotion
Promote volunteer opportunities across relevant platforms and networks
Nursery Administration
Welcome parents and visitors to the nursery in a warm, professional manner
Assist with the onboarding process for new children (e.g., paperwork, document checks)
Help manage children’s attendance records and daily sign-in/out sheets
Support nursery staff with printing, filing, and resource preparationUpdate parent communication platforms and noticeboards as needed
Maintain organised storage of child records, permission forms, and incident logs
Assist with planning and promoting nursery events and activities
General Responsibilities:
Participate in training sessions and workshops as part of your apprenticeship programme
Develop core business administration skills including time management, communication, and IT proficiency
Receive ongoing mentorship and guidance to support your personal and professional growth
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in English and maths if required21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0 Training Outcome:
Full time positions available upon completion of the apprenticeship
Employer Description:This is not your average community centre but a dynamic hub for collaboration, creativity, and social impact.
WWW.sneintoncommunity.co.ukWorking Hours :Variety of shift from 7.00am - 7.00pm. TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental....Read more...
Bring your organisation and people skills to a role that keeps events running smoothly, both behind the scenes and on the ground. Company Overview The Opportunity Hub UK is recruiting on behalf of a dynamic events company committed to delivering exceptional corporate events and team-building experiences. With a strong reputation for value, quality, and flexibility, this business also creates memorable private events for groups of friends or colleagues. Whether organising large-scale functions or intimate gatherings, they cater to all levels of ability, handling as much or as little of the process as needed. Thanks to exclusive supplier relationships, they deliver high-quality experiences at the best possible value, ensuring each event is seamless and cost-effective. Job Overview This Events Administrator role offers a fantastic opportunity to support a busy events team with administrative and client-facing duties. You will play an integral role in the planning and delivery of a wide variety of events, reporting directly to the Senior Events Producer. The position is hybrid, with much of the work based from home, but you will also attend live events, client meetings, and occasionally visit the office near Luton. This makes it ideal for someone within easy reach of that area. This is a fixed-term contract through to December 2024, with the potential to become a permanent role. Events Administrator (based in London, Salary: £23,000 - £28,000 DOE) Here's What You'll Be Doing: Delivering administrative support across the full event lifecycle, including managing guest lists, booking meetings, producing event materials, and using the event management system Assisting at live events, handling registration, and providing on-site support to the production team Conducting supplier and venue research, and liaising with contacts to support logistics Supporting new business initiatives including preparing for meetings, writing proposals, and conducting follow-ups Providing ad hoc diary and organisational support to Directors and Senior Events Producers Here Are The Skills You'll Need: A strong eye for detail, particularly in proofreading and managing event-related documents Clear and confident communication skills, both written and verbal Proficiency in Microsoft Office and Google Workspace Ability to manage multiple projects with strong organisation and prioritisation A collaborative attitude with a genuine interest in delivering high-quality experiences Work Permissions: You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time. Here Are The Benefits Of This Job: Salary of £23,000 to £28,000 depending on experience Hybrid working with flexibility and autonomy Opportunity to work across a varied calendar of corporate and private events A supportive, close-knit team culture focused on quality and value Advantages Of Pursuing A Career In This Sector Working in the events sector allows you to help create meaningful and memorable experiences, whether in a corporate setting or a more informal, social environment. It is a career that blends creativity with coordination and offers opportunities to develop strong people and organisational skills while making a tangible impact.....Read more...
Provide 1st Line of support for computing and AV estate
Provide 1st line of support for the server and the network infrastructure
Set up computers
Set up emails, Active Directory accounts and basic configuration
Attend to incidents and problem tickets within SLAs
Perform diagnosis and analysis of issues to support 2nd and system architecture in handling complex system issues
Perform initial analysis of information security incidents
Maintain starters and leaver accounts
Maintain IT asset register
Assist with moving systems and platforms on the domain
Supporting the teaching, operation teams and the pupils across the foundation
Engage with the estate team in rolling out new systems
Ensure all systems are available, up to date and secure
Ensure all systems are patched and maintained appropriately and within the Information Security Framework
Document learning and share those with the IT Support Team
Provide suggestions for automation when needed
Handle telephony systems issues
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and Telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either Online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out of installation and commissioning of new systems or upgrades
Network Technician
Installation and commissioning of networks
Maintenance or repair of network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Digital Communications Technician
Installation and commissioning of telecoms networks
Maintenance or repair of telecoms network equipment
Installation, configuration or maintenance task on either ICT-related hardware or software
Training Outcome:Ongoing Tech Support role with room to grow into Senior IT roles.Employer Description:Mill Hill Schools consists of five independent schools offering co-education from 3–18-year-olds, these include Grimsdell, Belmont, Mill Hill School, Mill Hill International and Cobham Hall. Combined, the schools have circa 700 staff and circa 2000 pupils.
We are situated in a magnificent 120-acre parkland campus on the edge of the North London Green Belt, providing a wonderful environment in which to work.
We are committed to the on-going professional development of all our teaching and support staff as well as the full induction and training of all new staff.Working Hours :8am – 5pm working hours. Full time, 40 hours a week.Skills: Team player,Good people skills,Professional attitude,Patience and understanding,Ability to diagnose problems,Analyse problems,Microsoft environment,Office 365 and Apple Systems,Open mindset and resourceful....Read more...
Recruitment:• Advertising vacancies using an applicant tracking system, LinkedIn, indeed and with agencies • Maintenance of applicant tracking system, moving candidates through recruitment journey • Support recruiters by compiling packs for interview panels (agenda, CVs and any additional information)• Onboarding and creation of contracts and offer letters and checking right to work
Monitoring inboxes:• Regularly reviewing the HR and recruitment inbox, triaging messages and responding where possible.
Reporting and systems input:• Completing routine reports from Cascade, Elevo and other HR systems to support the generation of management information and annual processes including annual reviews• Registering new starters and removing leavers on HR systems including Cascade, Elevo and other HR systems• Updating employee records within HR systems with job and salary changes
Employee files:• Ensure employee files are updated and documents are appropriately stored • Updates to organisation charts including new starters, leavers and job changes
Compliance:• Booking driver medicals (D4 Drivers) • Checking driving licence with fleet check for sales and management roles • Supporting and collating audit requestsTraining • Collate training requests from departments • Support the booking process for any training related activities• Updating training records on HRIS and uploading certificates
Finance:• Generating purchase orders and receipting on completion• Supporting on any administrative tasks for budget purposes
Casework and project work:• Support the creation of information packs for formal discipline and grievance hearings• Support disciplinary and grievance hearings as a note taker (as required)• Support HR projects as required• Provision of routine advice for employees – with support from HRBPPayroll• Support as required for payroll processes e.g. P11D• Provide cover for the payroll administrator during periods of annual leave
To carry out any other ad hoc HR duties as requiredTraining:The Apprenticeship Training will day release 1 day per month at Sheffield College's Pennine 5 Campus. Working towards Level 3 HR Support apprenticeship.Training Outcome:On successful completion of the Apprenticeship, there could be full time employmentEmployer Description:We're one of the UK's leading suppliers in off-grid energy solutions to homes and businesses across the nation. At AvantiGas we don’t just provide energy, we’re just as much about service and relationships. To us, it’s about the fulfilled promise of safe, efficient and friendly delivery of our productsWorking Hours :Monday – Friday, working 08:45 – 17:00 with 45 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
HR Administration
Maintain accurate personnel records and HR databases (e.g., contracts, training, absence, onboarding/offboarding)
Assist recruitment: posting adverts, scheduling interviews, referencing, right-to-work checks, issuing contracts
Support training coordination and probation reviews
Respond to routine employee queries on HR policies, leave, payroll, benefits
Prepare HR documentation: letters, job descriptions, policy updates, and minutes from meetings
Assist in charity and wellbeing activities
Disciplinary and grievance admin
Health & Safety Administration
Schedule and document risk assessments, audits, incident / near-miss investigations, and compliance with RIDDOR and UK H&S legislation
Maintain records of safety training, PPE issuance, site inspections, toolbox talks, emergency drills, and audit actions
Help prepare HSE reports, statistics, policy documentation, and closure of audit actions
Serve as point of contact liaising with staff, contractors, management, HR teams, and external bodies
Adding/scanning documentation/data onto Top Tubes system
Reporting on internal/external H&S
Support and help in housekeeping and 6S
Support and monitor P.P.E stock control.
Updating lost time accident board
Attend daily escalation meetings to get an understanding of organisation
Attend and support H&S Meetings
Monitor scan ban system ensuring P.P.E stock is up to date.
Set up meet and greets if customers coming onto site (using i-pad)
Training:
Business Administrator Level 3 apprenticeship standard
NVQ L3 Business Administration
Maths and English functional skills training if necessary, delivered online in 1 hour slots on a weekly basis
Dedicated Juniper skills coach for on-the-job training
Training Outcome:
Upon successful completion of the apprenticeship, the right candidate could progress to be offered a full-time position within the business and further career development
Employer Description:Established in 1994 by its Managing Director, Adam Bradley, Top Tubes Ltd operates from a 14,000 square metre factory in Wednesbury, West Midlands, and is the innovative forerunner of the ERW steel tube industry.
From the outset we set out to be not just a tube producer but a solutions company, and it now combines a greater range of capabilities than any other UK steel tube provider.
Totally unique in the UK steel industry, no other single steel tube producer can do so much with tube. Our range of capabilities includes coil slitting, welded tube manufacture, tube laser cutting/slotting to length, and additional operations such as tube-bending and manipulation.Working Hours :Monday to Thursday 08.30am to 5.00pm and Friday 08.30am to 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Creative,Initiative,Confident Telephone Manner....Read more...
Greeting and assisting patients with empathy and professionalism
Managing appointments and patient schedules using our booking system
Answering phone calls and responding to email enquiries in a timely, courteous manner
Supporting day-to-day office operations such as filing, scanning, photocopying, and document handling
Assisting with data entry and accurately maintaining internal databases
Handling sensitive patient information in line with GDPR and confidentiality requirements
Helping to process payments, send receipts, and support basic invoicing
Acting as a chaperone during ultrasound appointments (with training provided)
Working alongside the sonography and admin teams, supporting them with clinical setup and customer service
Helping to maintain the cleanliness and presentation of the clinic workspace
Assisting with basic marketing tasks such as social media updates, appointment reminders, and email communications
Supporting basic bookkeeping and recordkeeping tasks where required
Using IT systems to manage bookings and support digital processes
Training:
You will work towards your Level 3 Business Administrator qualification across a total duration of 18 months!
Training provider: LMP Group: https://lmp-group.co.uk/
All online/remote learning, no classroom or college day release
An allocated tutor will support you throughout the apprenticeship!
Training Outcome:
Future opportunities for progression
Employer Description:Miracle Inside 3D/4D Baby Scan Centre offers its customers a fully comprehensive selection of Early Pregnancy scans, Gender scans, Reassurance scans, and 3D/4D Baby Ultrasound scans packages specifically for various stages of your pregnancy. Our Goal is always simple – to be the very best antenatal 2D Scans, 3D Scans, 4D Scans, Ultrasound Baby Scanning Clinic in Leeds, West Yorkshire.Working Hours :Wednesday & Thursday (12pm–7pm), Friday (10am–6pm), Saturday (9am–5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Patience....Read more...
Main duties and responsibilities
To assist Payroll Officers in the following:
End to end processing of monthly/fortnightly payrolls in accordance with the Groups strict payroll time scales and Statutory/Group regulations for 2,000+ employees.
Standard payroll routines including starters/leavers, additional hours, variations, absence, statutory payments, tax codes, student loans, BACS files, payslips and RTI submissions.
Ensure all statutory deductions are processed in accordance with the organisations procedures and current employment legislation.
Prepare payroll journals and export to Sage Intacct accounting system.
Ensure contractual and auto enrolment pension schemes (including Teachers Pensions) are administered in accordance with Pensions Regulations.
Prepare, provide and retrieve specific payroll information to internal and external parties.
Reconciling and producing month/year End returns, including PAYE, NI and Teachers Pensions returns.
Implement changes in remuneration and/or conditions of service and/or changes in employment law.
Liaise with staff and management on payroll queries.
Liaise with the Human Resources department to ensure that all company policies and procedures are correctly administered.
Ensure maintenance of good working relationships with other departments, staff and external customers.
Additional ad-hoc duties as and when required.
Undertake and attend relevant training.
Training Outcome:Upon successful completion of the level 3 payroll administrator apprenticeship there may, where available, be the opportunity to join Autism Initiatives as a full-time permanent staff member.Employer Description:Autism Initiatives is committed to working in partnership with the people we support, their families, commissioners and others to provide a personalised, autism specialist service that makes a positive difference to the lives of people on the autism spectrum.Working Hours :Monday to Friday between 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
The purpose of the role is to provide essential administrative support to the Operations team, facilitating seamless workflow across departments and contributing to the efficient functioning of the business.
Main Responsibilities:
Handle general administrative duties including filing, photocopying, and scanning documents
Manage incoming and outgoing post, emails, and phone calls efficiently
Maintain and update client records on the case management system
Assist solicitors with preparing legal documents and correspondence
Schedule appointments and manage calendars for fee earners
Liaise with clients and third parties in a professional and courteous manner
Ensure sensitive information is handled with confidentiality and accuracy
Company Benefits:
Monthly confidential counselling session (free of charge)
Complimentary drinks and snacks available in the office
Monthly team lunch delivered to the office
Discounted gym membership (just 2 minutes from the office)
Company pension scheme
Excellent city centre location with great transport links
Friendly, supportive, and professional work environment
Clear opportunities for progression and personal development
Training:
Business Administrator Level 3 standard with Legal Pathway
Training Outcome:
This role offers excellent development opportunities for the right candidate
Progression may include a Paralegal Apprenticeship, promotion to a Legal Assistant role, or further advancement within the firm’s legal team
FDM Solicitors are committed to supporting long-term legal career growth through ongoing training, mentoring, and internal promotion
Employer Description:FDM Solicitors is a busy multi-disciplinary practice based in Manchester City Centre who specialise in financial mis-selling, housing disrepair, data breach, fraud and professional negligence. The firm is currently undergoing a period of substantial growth and we are seeking ambitious and confident paralegals to join our rapidly expanding Housing Disrepair department.Working Hours :Monday to Friday from 8.00am - 5.00pm (with a one hour break for lunch)Skills: Communication skills,IT skills,Attention to detail....Read more...
Main Duties and Responsibilities may include:
Provide administrative support undertaking basic tasks on SystmOne, answering telephone calls, booking/cancelling patient appointments and answering queries
Computer data entry/data allocation and collation; processing and recording information
Filing and retrieving paperwork both manually and electronically.
Supporting the workforce team with collating compliance for all staff including clinical teams
Support with the processing of invoices for locums, providing the relevant information to the finance team
Support the Clinical Services Team and Rota Workforce Team with general administrative tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend York College one day per week and will receive training in the workplace for the remainder of your contracted hours each week
Training Outcome:
There will be the possibility of an ongoing full time role with us upon completion of the apprenticeship
Employer Description:Nimbuscare is one of the largest 'at scale' providers of primary care in the north of England, caring for more than 250,000 patients across our 11 member GP Practices.
We work collaboratively across the York area delivering new, innovative, and sustainable health care services.
As leaders in local care, our goal is to work together across the health and care system to improve the health, wellbeing, and experience of our patients.
We are committed to safeguarding the welfare of children/vulnerable adults and expect the same commitment from all staff and volunteers.
Nimbuscare is committed to improving the diversity of its workforce to better reflect the communities we serve. We welcome applications from everyone and work to promote an inclusive supportive culture that values and celebrates our differences.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,MS Office skills,Self-motivated,Works well under pressure,Good work ethic,Enthusiasm,Adaptable,Committed to development....Read more...
Manage customer inquiries, specify products appropriate for applications and provide accurate information about products, pricing, and delivery
Processing invoices and reconciling with bank account transactions
Monitoring inventory, purchasing stock and processing direct order purchases
Analyse e-commerce sales data to identify trends, opportunities, and areas for improvement
Maintain and update product listings on the online store to ensure accuracy and appeal
Coordinate with logistics to ensure smooth order processing and delivery
Build and maintain relationships with key customers, offering personalised solutions to meet their needs
Training:Business Administrator Level 3.
All training will be fully delivered in the workplace.Training Outcome:Benefits after the initial probationary period:
Private healthcare scheme
Optional enrolment into The Peoples Pension Scheme
Workwear provided
Initial training internally with an option for further is desired
Employer Description:RA Dalton are a thriving family business and undertake projects throughout the whole of the UK combining experience and expertise in the installation and maintenance of Klargester sewage treatment systems. We supply, install and maintain. We work alongside engineers, architects, local councils, the Environment Agency and government bodies to achieve the most appropriate, efficient and cost-effective system for your requirements. We also liaise directly with appropriate government bodies, from obtaining consent to discharge licences to complying with local authority building regulations. Innovative techniques and first class equipment, coupled together with the experience and know-how of its team, ensures that RA Dalton remains a leader in the installation of Klargester sewage treatment systems in the UK.Working Hours :37.5 hours per week, ½ hour daily unpaid lunch break.
Working Monday to Friday, working hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Patience....Read more...