This role will have the opportunity to work with the school and the wider Ark IT team to provide excellent customer-centric, proactive and reactive support to ensure the continuous availability of the IT equipment within the SLA’s and KPI’s as defined.
Ark is committed to safeguarding and promoting the welfare of children and young people; all successful candidates will be subject to an enhanced Disclosure and Barring Service check. Ark Schools are committed to attracting, developing and retaining a diverse workforce, with a broad range of backgrounds, experiences and perspectives.
Duties and Responsibilities
Assess incoming incidents and prioritise work according to timescales and processes.
Keep accurate and timely records within the incident monitoring system, making sure that the end user receives feedback at all times on the progress of faults and changes.
Carry out technical investigation support calls and escalate to the local technical team where apprentice requirements/job description issues require escalation.
Maintain spare IT stock, warranties and software licences in accordance with the asset register. Instigate hardware swap-outs within the timescales set out by the available SLA to maintain service availability on failed devices.
Arrange and repair (where required) equipment under the terms of the warranty agreement on specific hardware.
Training:Firebrand’s sector-leading Level 3 Information Communication Technician (L3ICT) Apprenticeship Programme trains apprentices to deliver efficient operation and control of the IT and telecommunications infrastructure and to deliver and support the information systems needs of an organisation. Options include pathways for Support Technician, Network Technician and Digital Communications Technician.
Firebrands course is delivered either online (online live instructor-led), or face-to-face in the classroom environment (your choice). Our Subject Matter Experts (SMEs), Learning Mentors (LMs) and world-leading trainers prepare apprentices to work across multiple sectors.
Completion of this apprenticeship will provide learners with the following world-class vendor certifications in addition to the Information Communication Technology
Technician apprenticeship:
Microsoft Certified Azure Fundamentals (AZ-900)
CompTIA IT Fundamentals+
Certiport IT Specialist Networking
Microsoft Certified Azure Administrator Associate (AZ-104)
Key areas covered are:
Support Technician
Maintenance or repair of system faults
Support for the roll-out, installation and commission of new systems or upgrades
Training Outcome:Potential for a permanent role upon completion of apprenticeship.Employer Description:Ark is an education charity that exists to make sure that all children, regardless of their background, have access to a great education and real choices in life.Working Hours :Monday to Friday.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Good team player....Read more...
This is an exciting opportunity to join Xylem Water Solutions as an Assistant Training Coordinator Apprentice. Working alongside experienced professionals, you'll support the Business & HR team while developing the knowledge, skills & behaviours needed for a rewarding career. No two days are the same, & you'll gain hands-on experience across business administration, training coordination & office support in a friendly & supportive environment.
As an Assistant Training Coordinator Apprentice, you'll support both the Business & HR teams with a wide range of administrative & training activities.
Your duties will include:
Supporting diary management, calendars, appointments & meetings
Organising travel, accommodation & itineraries
Preparing reports, presentations & meeting documentation
Taking meeting notes & following up on agreed actions
Coordinating business events, meetings & activities
Handling confidential information professionally
Processing invoices, expenses & general business admin
Liaising with colleagues, customers, training providers & other stakeholders
Providing reception cover when required
You'll also play an important role in supporting the company's learning & development activities by:
Coordinating training sessions, workshops & learning events
Booking venues, arranging equipment & organising training logistics
Maintaining accurate training records & updating the Learning Management System (LMS)
Sending training invitations, joining instructions & learning resources
Monitoring training completion & producing training reports
Supporting employee onboarding & induction programmes
Gathering learner feedback & helping to improve future training programmes
Every day will provide new opportunities to develop your communication, organisation & administration skills while making a real contribution to the business.
We're looking for someone who is:
Enthusiastic, positive & eager to learn
Well-organised with excellent time management skills
A confident communicator who enjoys working with people
Accurate, with excellent attention to detail
Able to prioritise tasks & manage a varied workload
Comfortable using Microsoft Office, including Word, Excel & Outlook
Interested in building a career in Business Administration, Human Resources or Learning & Development
Experience of using a Learning Management System (LMS) would be beneficial but isn't essential, as full training will be provided
You'll benefit from:
Gaining valuable workplace experience while studying towards a nationally recognised apprenticeship
Learning from experienced professionals in a global organisation
Working in a supportive team that will invest in your development
Developing transferable skills that will support your future career
Being part of an innovative business committed to sustainability
Excellent opportunities for long-term career progression
Throughout your apprenticeship you'll develop skills in:
Business Administration
Learning & Development support
Customer service
Organisation & planning
Professional communication
Digital systems & record management
Teamworking & stakeholder engagement
Training:The training will be delivered by West Notts College. They have mandatory attendance to 9 Master classes, which enhances the delivery, learning and experience for the apprentices and their employer. The rest of the delivery is conducted in the workplace and using the OneFile E portfolio.
Business administrators develop key skills and behaviours to support their own progression towards management responsibilities. The business administrator is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The business administrator is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
During your advanced apprenticeship you will be mainly developing, implementing and maintaining administrative services for customers and clients.Training Outcome:The administration role may be a gateway to further career opportunities.Employer Description:As an apprentice, South West Apprenticeship Company Limited, the Flexi Job Apprenticeship Agency (FJAA) will employ the successful candidate on behalf of this employer. 99% of our apprentices gain full-time employment with their host organisation after completing their apprenticeship or they have progressed onto higher qualifications. The experience and knowledge you gain, plus the relationships you develop, make it easier to progress quickly.Working Hours :9am to 5pm, Monday to Friday with ½ hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Key Responsibilities:
To complete an apprenticeship and approved qualification in Business Administration, while maintaining your own professional development
To provide administrative support to the College, including filing, photocopying, scanning, and maintaining accurate learner records
To assist with learner enrolment, including preparing paperwork and ensuring documentation is correctly filed and stored
To use the college MIS system to assist with the administration of learner files and preparation of reports
To use the college MIS system to log details of learner attendance calls and parent/carer calls
To maintain organised and up-to-date learner records and filing systems
To take notes/minutes during meetings, including internal department meetings and meetings with Learners, Parents and Carers
To undertake front-of-house duties, welcoming visitors and providing a professional first point of contact
To deal with telephone enquiries, take accurate messages and pass on to the appropriate member of the team
To assist with creating resources and documents for the learner services team
To draft correspondence for the learner services team, including letters, permission slips and communication to parents/carers
To assist with managing staff calendars, scheduling meetings, home visits, and college events
To update the college social media accounts, as required
To participate in any required training, and work effectively as part of a team
Training:As part of the role, you will complete a Level 3 qualification in Business Administration with Wigan & Leigh College, with support from the team at Fix It.
Training will be delivered through a combination of workplace learning and ‘off-the-job’ portfolio work towards a Level 3 qualification. You will gain practical experience in the Learner Services department, while developing knowledge and skills to support a career in Administration.
Exact training arrangements will be confirmed upon appointment.Training Outcome:Upon completion of the apprenticeship, there will be an opportunity of progression to a permanent administrator role within the Learner Services department for the right candidate.Employer Description:Fix It is a specialist Post 16 College, that offers alternative, vocational education for learners ages 16-24 with SEND or additional needs.
We aim to improve the life chances, career choices and opportunities of all our learners, many of whom have experienced substantial barriers to learning in the past. We support our learners by offering a more hands on, vocational focus to learning, while embedding crucial life skills and functional skills into the curriculum. As a college, we offer primarily Motor Vehicle focused qualifications, in a workshop environment that looks and feels like a 'real' garageWorking Hours :35-hours per week
Monday - Friday, 8:30am - 4pm
30-minute lunch break per daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An enthusiastic Vehicle Rental Front Desk Administrator Apprentice. Working alongside the Rental Manager within a small, supportive team, you will gain valuable experience in customer service, administration and vehicle rental operations.
This customer-facing role involves communicating with customers in person, over the telephone and via email, whilst supporting the day-to-day running of our vehicle hire department. Full training will be provided on our computerised rental management system, giving you the opportunity to develop the skills and knowledge needed for a successful career in customer service and administration.
Key Responsibilities:
Welcome customers professionally, both in person and over the telephone
Respond to customer enquiries via telephone and email
Process and manage vehicle hire bookings using the company rental system
Assist with scheduling vehicles for both short-term and long-term hire
Ensure hire vehicles are prepared, presented and ready for customers
Support the coordination of vehicle maintenance and servicing schedules
Carry out general administrative duties including data entry and record keeping
Maintain accurate customer and vehicle records
Work closely with the Rental Manager to ensure the smooth day-to-day operation of the rental department
Deliver excellent customer service at all times
We are looking for someone who is:
Friendly, approachable and professional
A confident communicator with excellent customer service skills
Organised and able to manage multiple tasks
Keen to learn and develop new skills
Computer literate (preferred but not essential as full training will be provided)
A driving licence is desirable but not essential
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential and make skills really work for them
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Specialist Level 3 Apprenticeship
Training Outcome:
There is a possibility of being offered a full-time role after successful completion of the apprenticeship
Employer Description:We are a small family run business and you will be working within a small team, assisting within our vehicle rental operation and daily duties. A, front desk, customer facing role, in person, via email and telephone. Managing customer bookings for our fleet of hire vehicles, maintenance, scheduling and vehicle presentation pre and post hire.Working Hours :Monday - Friday, 08.00 - 17.30. Every other Saturday morning from 08.00 - 10.00.Skills: Administrative Skills,Customer Care Skills,IT Skills,Teamworking,Communication Skills....Read more...
Greeting and directing patients
The effective use of the appointment system
Booking appointments
The processing of information (electronic and hard copy) in a timely manner and in accordance with current policies
Assisting patients as required and supporting the administration team with patient registration
Act as the central point of contact for patients
Be responsible for the distribution of information
Messages and enquiries for the clinical team
Liaise with multi-disciplinary team members and external agencies such as secondary care and community service providers
Support staff with the distribution of information
Messages and enquiries for the clinical team
The post-holder will be an integral part of the general practice team
Training:
Level 3 Business Administrator
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:As a practice we want to show our staff, patients and the community how we work together, what is important, and how we achieve our practice values in the roles we play.
SAFETY: Safety is everyone's responsibility with clear protocols and clear communication.
RESPECT: We treat everyone with dignity, kindness, we value each person's background, choices, we listen without judgement.
COMMUNICATION: We listen actively ensuring everyone understands and feels heard.
WELL-LED: We lead by example, we are professional, focus on what is right for the patients and the team.
COMMITTED: We give our best every day to our patients, staff and community, putting patients at the centre of the decisions we make. Working Hours :Monday & Friday, 8.00am - 5.00pm / Tuesday, 8.00am - 5.30pm / Thursday, 8.00am - 6.30pm / 30 minute lunch (unpaid)Skills: Communication skills,Customer care skills,Administrative skills,Team working....Read more...
This role is responsible for a range of administrative activities including but not limited to:
Contribute to developing innovative approaches to enhance learner engagement and promote social learning via our Learning Experience Platforms
Support the development of learning plans
Act as point of contact for queries from staff and learners
Collaborate with Government funded Product Managers to ensure the smooth implementation of programmes within our e-portfolio system
Work with Excel and Sharepoint to maintain information relating to various projects and report progress upwards relevant stakeholders
Training:Level 3 Business Administrator.
Training will be digital and remote via Davies with support from an apprenticeship coach.Training Outcome:Many of our apprentices go on to undertake further apprenticeships and progress within Davies to similar roles.Employer Description:Davies are a specialist professional services and technology firm, working in partnership with leading insurance, highly regulated and global businesses.
We help our clients to manage risk, operate their core business processes, transform and grow. We deliver specialist professional services and technology solutions across the risk and insurance value chain, including excellence in claims, underwriting, distribution, regulation & risk, forensic accounting, customer experience, human capital, digital transformation & change management.
Our global team of more than 8,500 professionals operate across 20+ countries, with large operational centres in the UK & U.S. Over the past ten years Davies has grown its annual revenues more than 25-fold, invested heavily in research & development, innovation & artificial intelligence (“AI”), platform integration & underlying business systems, colleague development, and client service. Today the group serves more than 1,700 insurance, financial services, public sector, and other highly regulated clients.
Working Hours :Monday - Friday 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Team working,Creative,Initiative....Read more...
About the role:
The Funding Apprentice is responsible for providing administrative support to the Funding Team to help ensure applications for grants and grant awards are processed effectively and efficiently.
The role supports funding processes from application through to payment, maintains accurate grant data and records, and provides dedicated diary and administrative support to the Group Funding & Impact Director.
The role includes enrolment to a Level 3 - Business Administration Apprenticeship with formal training resulting in a professional qualification.
Key Responsibilities:
Grant Application Administration
Administer grant application processes across multiple funding programmes
Set up and manage application rounds within the grants management system
Act as the first point of contact for applicant queries and system support
Log, acknowledge, and track applications
Carry out eligibility and completeness checks, flagging issues to funding managers
Due Diligence & Compliance Support
Grant Offer, Contracting & Payments Support
Systems & Data Management
Internal Coordination & Governance Support
Executive Support & Diary Management
External Communication & Applicant Experience
Continuous Improvement & Team Support
Desirable:
Experience role, ideally within grant making, charity, or public sector contexts and a grants management system (e.g. Blackbaud, Plinth), with appropriate training provided
Experience supporting senior staff or executives, including diary management
Knowledge of charity governance, compliance, or due diligence processes
Experience working in a funding, philanthropy, or foundation environment
Competence using databases, CRM or grants management systems
Wage is £26,000 per annum
Benefits
Workplace Pension
Private Medical Care
Discounts to retailers
Future prospects: This role is for a 2 year contract were you will gain experience working in the funding team and undertake an apprenticeship in business administration.Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place within the workplace
Training Outcome:
This role is for a 2 year contract were you will gain experience working in payroll systems and HR Systems and undertake an apprenticeship in administration
Employer Description:London Marathon Events (part of the London Marathon Group) works to inspire, champion and increase activity in all ages, abilities, and demographics. We do this through our successful event portfolio (which includes the TCS London Marathon and TCS Mini London Marathon, Brighton Marathon, The Big Half, Vitality London 10,000, Vitality Westminster Mile, Standard Chartered Great City Race and Swim Serpentine) and through our extensive outreach programmes working with schools and community groups in London and across the UK. Our events raise millions for charities every year to improve the lives of individuals and communities, and we passionately believe in the power of sport as a force for good.
Our values are integral to who we are, how we work and what we do:
Impact – together we create positive change
Innovate – together we enable new ideas
Everyone – together we champion inclusivity
Customer First – together we go the extra mile for all
Diversity, inclusion, and wellbeing are at the heart of everything we do, and we want to ensure they are at the heart of our company. We strongly value diversity within our workforce and recognise that different people bring different perspectives, lived experience, ideas, and culture to the company. This difference brings with it great strengths, including diversity of thought and innovation.Working Hours :Monday- Friday, 9.00am- 5.00pm.
Minimum of 2 Days in the office with option of working remotely or in the office for the rest.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
General Administration:
Manage incoming emails, phone calls, and messages professionally
Responsible for organising viewings and tenant liaison
Maintain accurate records and documentation within the CRM or property management system (e.g., Monday.com, Fixflo)
Prepare and file correspondence
Maintain a well-organised electronic filing system and ensure
GDPR compliance
Tenancy progression
Assist with coordinating right-to-rent checks for tenants and occupiers
Ensure that all pre-tenancy documents (EPC, gas safety, EICR, and How to Rent guide) are provided and signed before the move-in date
Arrange key handovers, check-ins, and check-outs with tenants or inventory clerks
Liaise with utility providers, ground rent providers, service charge companies and the council to open and close accounts at the start and end of tenancy. The bill management process on behalf of landlords/tenants will be a key responsibility
Produce tenancy welcome packs and ensure move-in checklists are completed
Property Marketing & Viewings:
Manage viewing schedules and liaise with negotiators to confirm access arrangements
Landlord & Tenant Liaison:
Address tenant queries and maintenance requests in a timely, efficient, and courteous manner
Manage end-of-tenancy correspondence, deposit returns, and deduction negotiations
Maintenance Coordination:
Log maintenance issues and assign to approved contractors
Obtain quotations, issue work orders, and track job completion, instructing where necessary
Follow up on outstanding work and ensure invoices are received and processed
Financial Administration:
Assist in rent collection and monitor arrears
Compliance & reporting:
Ensure compliance with the Tenant Fees Act, Right to Rent, and other relevant legislation
Maintain records of gas safety, EICR, EPC, and other mandatory certifications
Prepare reports for management on tenancy status, renewals, and arrears
Support audit and regulatory checks as required
Team Support:
Support the lettings managers with daily operational needs
Provide cover for colleagues during holidays or absences
Contribute to improving internal systems and workflows
Assist with onboarding new staff members where required
Training:
Business Administrator Level 3
Training Outcome:
Upon successful completion of the apprenticeship, and based on performance, there is potential for further progression within the company
Employer Description:LDM Properties (UK) Limited is a residential lettings and property management company providing a full range of services to landlords and tenants across London. The company specialises in high-end rental properties, offering professional tenant sourcing, tenancy agreements, rent collection, property maintenance coordination, and compliance with all relevant housing regulations.Working Hours :Monday - Friday, 9.00am - 5:30 pm. Half an hour unpaid lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Your duties include:
Gaining hands-on experience across different areas of the business, including Supply Chain, Quality and Operations, to develop an understanding of company processes and how the ERP system supports them
Learning to answer incoming calls to the company’s main number in a professional manner and directing enquiries appropriately following training provided
Assisting with the processing of BACS payments
Supporting the processing of staff expenses and company credit card transactions
Assisting with matching, checking and coding invoices
Learning to accurately input purchase invoices into the system
Supporting the chasing of overdue invoices by phone and email to help ensure timely payments
Assisting with setting up new supplier accounts and updating existing supplier details
Supporting supplier statement and supplier account reconciliations
Requesting copy invoices and credit notes when required
Filing invoices, delivery notes and other documentation accurately
Supporting the completion of daily tasks within agreed deadlines
Building positive working relationships with customers and suppliers
Providing administrative support to our USA site where required
Opening, sorting and distributing incoming post and correspondence efficiently
Maintaining accurate job traceability records and ensuring documentation is kept up to date
Training:For this apprenticeship standard, learners will have the opportunity to focus on the knowledge, skills and behaviours of the standard that will enable good business acumen, decision-making and an understanding of tools and techniques related to time and project management. The completion of this apprenticeship standard will require monthly training visits from a qualified IPS Trainer to help support the apprentice. This will allow them to develop skills and progress the building of the apprentice portfolio to prepare the learner for the End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship there is the possibility of a permanent position as a Finance Assistant.Employer Description:We are a multi award winning manufacturing business that specialise in moulding and machining.
Having successfully served the Aerospace and Defence sector for five decades, we understand that delivering parts right first time, on time, is vital. We pride ourselves on delivering manufacturing excellence in both plastics and metal.
MEP offers its customers a comprehensive range of manufacturing practices, ensuring high quality results at competitive prices. Our on-site facilities provide a complete manufacturing environment, from research and development to delivered components. Our highly-skilled, experienced workforce use best practise to deliver your parts on time and to specification.Working Hours :8.00am – 5.00pm Monday – Thursday
8.00am – 4.00pm Friday.Skills: Communication skills,IT skills,Team working,Initiative,Flexible,adaptable,Self Motivated....Read more...
Check and manage the shared HR inbox, replying to routine queries and escalating anything complex
Update employee records on the HR system (e.g., Sage) and shared trackers (sickness, maternity/paternity, probation)
Prepare and send HR letters and documents (contracts, variations, probation letters, invitation letters)
Support onboarding: create new starter files, add new starters to platforms, and confirm required documents are in place
Support leavers and contract changes: process paperwork and ensure documents are accurate and compliant
Carry out right to work checks and help process DBS applications
Prepare and submit occupational health referrals when requested
Support recruitment admin: post vacancies, shortlist/screen CVs when instructed, and book interviews
Maintain sponsorship licence records and keep sponsorship-related documentation up to date
Support employee benefits administration (help with the benefits platform and basic queries)
Produce or update regular HR reports for the People team (e.g., headcount, absence, recruitment activity)
File documents securely and keep confidential information organised and up to date
Training:
Training will be delivered through Creative Alliance as part of the Level 3 Business Administrator Apprenticeship. It’s a blended programme, so most learning will be completed at work (supported by your manager and a Development Coach), alongside online learning and scheduled workshop sessions
Training will take place regularly throughout the apprenticeship, with a mix of weekly learning time and planned sessions (for example workshops and 1:1 reviews)
Training Outcome:
Potential for full-time employment upon successful completion of the apprenticeship
Employer Description:Rehability UK Support Services Ltd is a Birmingham-based organisation that provides support services, with a focus on delivering high-quality care and support to the people who use their services. The team is committed to creating a positive, inclusive workplace culture where colleagues feel supported, listened to and able to do their best work.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Candidate should be a self-motivated individual, able to coordinate a number of tasks with the aim of achieving the best results.
The role involves managing internal sales activity, order entry and providing customers with delivery updates.
Managing customer order books, drawing up quotations to be sent to the customer and communicating with external and internal customers.
Manage key accounts.
Complete contract reviews for sales orders.
Process and load sales order onto the system.
Manage communication with customers to keep them apprised of delivery status/issues, etc.
Communicating with production, engineering and quality depts to give customer feedback on any issues.
Manage order books via the customer portals or spreadsheet and ensure they are up-to-date.
Work with engineering to process and respond to sales enquiries.
Build and maintain good relationships with customers.
Training:
Level 3 Business Administrator Apprenticeship (Standard).
Skills, knowledge and behaviours.
Day release to attend New City College at either Hackney campus (N1 6HQ) or Ardleigh Green, Hornchuch campus (RM11 2LL).
Training Outcome:Possibility of a full-time position upon successful completion of the apprenticeship, and depending upon the needs of the company at that time.Employer Description:With over 40 years experience, Xcel Aerospace is a leader in delivering manufacturing excellence within the global aerospace market. Our strong reputation as a world class supplier of manufactured aerospace components supports thousands of flight hours every year.
We support customers to reduce supply chain risk by providing high quality components and assembly parts, on time, in full and at competitive prices. We support our customer to perform and grow and together we deliver excellence.Working Hours :Monday - Thursday, 8.00am - 5.00pm (with 30 minute lunch break).
Friday, 8.00am - 1.00pm.Skills: Excellent organization skills,Able to multitask,Excellent communication skills,Good team working skills,Excellent IT skills,Able to use Microsoft Office,Excellent customer service,Good attention to detail,Flexible approach....Read more...
You will mainly be working from our office in Canvey Island, Essex. You may be required to travel if necessary. We are very mindful of new apprentices and logistics.
Your duties will include:
Assisting in the treatment room to log data and results from the scan
Assisting the sonographer during scans
Some travel between sites is required liaising with the doctors
Vetting reports and confirming all details are correct
Travelling between clinics to support the sonography team
Vetting reports and confirming all details are correct
Using SAGE, Word and Excel
Meeting and greeting patients
Making appointments
Following up referrals
Inputting data onto the bespoke system
Updating records
Customer service and making the patient feel relaxed and comfortable
Training:Level 3 Business Administrator standard:
All training will be carried out within the workplace. You are not required to attend college
You will train towards an advanced level standard
Functional Skills at level 2 if required
The employer will train the candidate on the specific job role
Training Outcome:
An ongoing position may be available for the right apprentice
The chance to be an assistant within the health care sector
Chance to train in first aid and sonography
Employer Description:The Essex Ultrasound and Medical Services clinic is committed to providing a high standard of service. EUMS is at the forefront of pregnancy, and gynaecological scanning.
Other specialties include: Abdominal ultrasound scans to include the liver, gallbladder, pancreas and kidneys, plus thyroid and testicular screening.
The quality of our service is born out of a strong belief in the benefits of ultrasound techniques, underpinned by our commitment to patient welfare.Working Hours :Monday - Friday 9am - 5pm and will include some weekends- TBA by employer to meet business needs.
Please note - Some of the clinics are 8:00am - 6:00pm.
We are very mindful of new apprentices and logistics.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Non judgemental,Patience....Read more...
Part Time Executive Assistant Practice CoordinatorSalary circa 30-36k FTE dependent on skills and experience12 months FTC – potential for permanent position following successful completion of contractPart Time – 20-25 hours per week – spread over 5 days ideallyKnutsford office basedWhy join us?
Competitive salaryUp to 25 days' holiday plus bank holidaysSupportive and friendly working environmentOpportunity to become a key member of a respected local practiceA varied and rewarding role with genuine responsibilityLong-term career stability within an established and growing business
Opus Accountancy Ltd are an established and highly respected firm of Chartered Accountants providing accountancy, tax compliance and business advisory services to a diverse portfolio of owner-managed businesses, high-net-worth individuals and larger corporate clients.As our practice continues to grow, we're looking for an experienced Executive Assistant & Practice Coordinator to become a key member of our team.This is far more than a traditional Executive Assistant role. You'll be the organisational hub of the practice, providing dedicated support to the Senior Partner whilst helping coordinate the smooth day-to-day running of the business. From managing client communications and statutory deadlines to overseeing onboarding processes and supporting practice administration, you will play a vital role in ensuring everything runs efficiently.If you're proactive, highly organised and enjoy working in a fast-paced professional environment where no two days are the same, we'd love to hear from you.Role overviewWorking closely with the Senior Partner, you'll provide first-class executive and administrative support whilst helping coordinate the day-to-day operations of the practice.Key responsibilities include:
Managing the Senior Partner's diary, scheduling meetings and coordinating appointmentsActing as the first point of contact for clients by telephone and email, handling enquiries professionally and confidentiallyPreparing, formatting and proofreading correspondence, reports and other business documentsCoordinating statutory filing deadlines, including company accounts and tax returns, and chasing outstanding information from clientsManaging engagement letters, client onboarding documentation and Anti-Money Laundering (AML) compliance processesMaintaining accurate client records using the firm's practice management systemOrganising meetings, preparing agendas, taking minutes and following up on actionsSupporting billing administration, handling incoming post and general office administrationAssisting with practice improvement projects and providing wider administrative support as required
Ideal candidateWe are looking for someone who enjoys taking ownership, thrives on organisation and can confidently manage multiple priorities whilst maintaining exceptional attention to detail.
Previous experience as an Executive Assistant, Practice Coordinator, Practice Administrator, Office Manager, Senior Administrator or similar roleExperience within an accountancy practice, legal firm or other professional services environment would be highly advantageousExcellent organisational and time management skills with the ability to prioritise competing deadlinesStrong written and verbal communication skills with a professional and confident telephone mannerA high level of discretion when handling confidential client and financial informationExcellent attention to detail and accuracyStrong Microsoft Office skills, including Outlook, Word and ExcelThe ability to work independently whilst also supporting a collaborative team
If you are an organised, professional and proactive Executive Assistant or Practice Coordinator looking for a varied role where you can make a genuine impact, we'd love to hear from you.Apply today with your updated CV to join our friendly and experienced team in Knutsford. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
As a Business Administration Apprentice, you will support the day-to-day running of our busy electrical and mechanical engineering business while working towards your Level 3 Business Administration qualification.
Your duties will include:
Adding new jobs, quotations and customer information to our management system
Updating engineer labour, timesheets and job records
Assisting with the preparation and processing of invoices
Answering telephone calls and responding to customer enquiries
Managing emails and supporting general office administration tasks
Filing and maintaining electronic and paper-based records
Liaising with customers, suppliers and colleagues in a professional manner
Learning company procedures and business processes to support the smooth running of the business
Assisting with purchasing, ordering materials and supplier enquiries as experience develops
Supporting stock control and stores administration activities as part of your long-term development
This role offers the opportunity to gain experience across multiple areas of the business, with a clear progression pathway into purchasing, procurement and operational support following successful completion of the apprenticeship.Training:
The apprentice will be working towards the Business Administrator Level 3 Apprenticeship Standard including a City & Guilds Level 3 Diploma for the Business Administrator
Monthly classes at Colchester Institute (Colchester Campus)
Training Outcome:This is intended to be a long-term position within the business rather than solely an apprenticeship placement. Upon successful completion of the Level 3 Business Administration Apprenticeship, the successful candidate will have the opportunity to progress into a more operational role involving stores, purchasing and supplier management.
As part of this progression, there may be the opportunity to undertake a Level 3 Procurement and Supply qualification to further develop knowledge and skills within purchasing and procurement.
The long-term aim is to develop the successful candidate into a key member of the business with a broad understanding of office administration, purchasing, stores management and business operations, providing support across multiple departments and opportunities for continued career development.Employer Description:We are an established electrical and mechanical engineering company based in Colchester, providing installation, maintenance, repair and breakdown services to commercial and industrial customers across Essex, Suffolk and the surrounding areas.
With a team of approximately 15 employees, we deliver a wide range of services including electrical installations, control systems, machinery repairs, mechanical breakdowns, welding and fabrication, pump and motor maintenance, fault finding and planned preventative maintenance. We pride ourselves on providing a professional, reliable service and building long-term relationships with our customers.
Much of our work comes from repeat business and customer recommendations, reflecting our reputation for quality workmanship, responsiveness and customer service. Whether supporting a planned project or responding to an urgent breakdown, we aim to provide practical engineering solutions that keep our customers operating effectively across administration, operations, stores and procurement within a busy engineering environment.
We are an established electrical and mechanical engineering company based in Colchester, providing installation, maintenance, repair and breakdown services to commercial and industrial customers across Essex, Suffolk and the surrounding areas.
With a team of approximately 15 employees, we deliver a wide range of services including electrical installations, control systems, machinery repairs, mechanical breakdowns, welding and fabrication, pump and motor maintenance, fault finding and planned preventative maintenance. We pride ourselves on providing a professional, reliable service and building long-term relationships with our customers.
Much of our work comes from repeat business and customer recommendations, reflecting our reputation for quality workmanship, responsiveness and customer service. Whether supporting a planned project or responding to an urgent breakdown, we aim to provide practical engineering solutions that keep our customers operating effectively across administration, operations, stores and procurement within a busy engineering environment.Working Hours :Monday to Friday 8am to 4pm with a 1/2 hour lunch break each daySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
General Office & Reception Duties
Manage email inboxes, telephone calls, and incoming mail correspondence.
Ensure all inbound call messages are emailed promptly to the relevant team member.
Welcome visitors to the office and provide refreshments where required.
File and organise documentation both electronically and in hard copy format.
Type various business documents, including customer quotations.
Open and organise job files accurately and efficiently.
Arrange daily catch-ups with the senior engineering team to ensure workflow and people planners remain up to date.
Ensure the main office monitor remains live and updated.
Manage the holiday and absence system, including:
Monitoring employee self-certification notes in conjunction with the Health and Safety Advisor.
Ensuring Return to Work (QAD64) forms are completed and uploaded to Compliance Genie.
Chasing outstanding doctor’s sick notes from employees.
Responding to annual leave requests within three working days.
Collect engineers’ weekly timesheets and cross-reference them against Blip HR records.
Arrange business travel and accommodation bookings, ensuring diaries are updated accordingly.
Maintain the accommodation spreadsheet daily and manage cancellations promptly when required.
Assist with the preparation of documentation for annual ISO9001 Quality Management assessments.
Ensure Quality Assurance Operating Processes and Procedures are followed.
Manage office stationery and stock levels.
Oversee general office supplies and equipment, including printer ink and shredder management.
Attend management meetings, take minutes, and track follow-up actions.
Procurement & Purchasing
Provide administrative support to the Procurement Manager as required.
Input and maintain data within the Procurement Express system.
Upload delivery notes received from the Stores & Equipment Administrator to Procurement Express.
Raise draft purchase orders.
Match purchase orders with supplier invoices in conjunction with the accounts team.
Accounting & Finance
Handle and resolve supplier invoice queries effectively and professionally.
Training:The Level 3 Apprenticeship in Business Administration includes:
Level 3 Apprenticeship in Business Administration.
Level 2 Functional Skills in Mathematics (if applicable).
Level 2 Functional Skills in English (if applicable).
You will attend a half-day training session with HBTC, where you will develop your business administration knowledge and skills, and work towards any required Functional Skills qualifications (where needed). Additional off-the-job training and an End Point Assessment will also form part of the Apprenticeship.Training Outcome:This apprenticeship offers an excellent opportunity to develop valuable skills, knowledge, and workplace experience. Upon successful completion, there may be opportunities for permanent employment, career progression within the company, or progression onto higher-level qualifications or further education.Employer Description:Eco Engineering Installations is a growing and forward-thinking company that delivers high-quality engineering solutions while maintaining excellent customer service. The business prides itself on its supportive and professional culture, where employees are valued and encouraged to develop their skills and progress their careers.
Joining Eco Engineering Installations offers the opportunity to earn while learning, gain valuable workplace experience, and work alongside experienced professionals in a close-knit team environment. With clear career progression pathways and the potential for permanent employment upon completion of the apprenticeship, this is an excellent opportunity to build a successful long-term career.Working Hours :Monday to Friday, 8:30am - 4:30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Responsibilities:
Resourcing candidates through various means including our database, job boards and social media platforms
Screening/qualifying potential candidates to ensure they are suitable to undertake work for our clients
Collecting candidates' compliance documents and formatting their CV’s
Ensure candidate and client information is kept up to date on our system
Create, post and manage job adverts
Building and maintaining candidate and client relationships
Benefits:
You will be placed on our uncapped commission structure from day one (with a potential OTE of £40k+ in year 2!)
Numerous incentives and regular team social events which includes top London restaurants, bars and other activities
Bespoke 1-2-1 training and ongoing support from our senior consultants
Guaranteed salary increase once you have completed your apprenticeship
Training:
Full training will be given leading to a recognised Level 3 Buisness Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered by Aqua Healthcare
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.Employer Description:Aqua is a leading provider in healthcare recruitment. We supply various clinical and non-clinical staff both salaried and locum to various settings across the United Kingdom. We deal with a wide range of settings in the public and private sector.
Our comprehensive understanding of healthcare recruitment gives us an unrivalled, first class appreciation of the demands and pressures of the modern day industry. Our specialist consultants provide a bespoke service to both our candidates and clients to insure the best possible care for patients.Working Hours :Monday to Friday each week, and the hours are 8.30am to 5.30pm.Skills: Communication skills,Attention to detail,Problem solving skills,Presentation skills,Team working,Initiative,Methodical,Passion for recruitment,Confident,Interest in Sales....Read more...
Obtaining this qualification, you will have a highly transferrable set of knowledge, skills and behaviours that can be applied in all sectors. Full apprenticeship training will be provided for this varied role, working towards a Level 3 Business Administrator qualification in a supportive educational setting. We are a dedicated, enthusiastic and professional school team who have a clear shared vision and wide-ranging expertise to support the successful candidate. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. An enhanced criminal records check is required for this post.
The duties and responsibilities may include the following and will vary under the direction of the School Business Manager and Headteacher, depending on workloads and staffing levels:
Providing front office/reception support, welcoming pupils, parents, staff, and visitors
Answering telephone and email enquiries, taking messages, and responding appropriately
Supporting the school office team on a rotational basis under the guidance of the School Business Manager/ Headteacher
Maintaining accurate pupil records using the school’s management information system
Delivering a confidential, efficient, and accurate administrative service at all times
Using IT systems such as Word and Excel to complete tasks set by senior staff
Managing incoming correspondence, including emails and post, and distributing as required
Carrying out general administrative duties such as filing, photocopying, and preparing letters
Assisting with pupil attendance records, registers, and reporting procedures (training provided)
Supporting communication with parents and carers via phone, email, or written letters
Providing professional and courteous support to all stakeholders within the school community
This list is not exhaustive, and you may be required to undertake additional duties appropriate to the role as directed by the leadership team to meet the needs of the school such as engagement with pupils, first aid following training and enhancing the school displays in corridors. The role will develop over time as responsibilities grow.Training:You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington.
The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics.
Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles.Training Outcome:Successful completion of the apprenticeship could lead to:
Possible progression on to further training or into full time employment
Employer Description:At St John’s, we take pride in being a welcoming and inclusive school, creating a sense of family within our community. Our primary focus is on providing an excellent education while nurturing each child’s individual potential. We believe that every child, regardless of their background, can achieve excellence.
Our school is dedicated to offering a safe and positive environment where children feel valued, heard, and cared for. Christian values form the foundation of our approach, guiding everything we do. We emphasise strong partnerships with parents and carers, viewing them as essential contributors to their children’s education. We look forward to regular opportunities to connect, celebrate successes, discuss progress, and explore how families can engage in their child’s learning journey.
Supported by dedicated Academy Councillors, leading our committed team of staff who work to provide the best possible education for our pupils is a privilege. We are proud to serve the local community and represent the families that make our school unique. In the midst of ongoing changes, our mission remains the same – ‘Trust in God, Trust Yourself. Aspire, Believe, Achieve!’Working Hours :Monday to Thursday: 8.30am - 4.30pm, Friday: 8.30am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
An opportunity has arisen for a Legal Secretary / Legal Assistant to join the Commercial Property team of a well-established legal firm providing a broad range of property and commercial legal services.
As a Legal Secretary / Legal Assistant, you will provide administrative and secretarial support to the Commercial Property department, ensuring matters are handled efficiently and accurately.
This role offers competitive and negotiable salary along with benefits.
You will be responsible for:
* Preparing correspondence and legal documents through audio and copy typing.
* Managing emails, filing, photocopying and general document administration.
* Assisting with the preparation of legal forms and documentation under supervision.
* Conducting Land Registry searches and submitting relevant applications electronically.
* Maintaining and updating case files in the firms case management system.
* Monitoring file procedures and ensuring file checklists remain up to date.
* Supporting compliance processes, including client identification and anti-money laundering checks.
* Preparing completion statements.
* Producing invoices and documentation relating to financial transactions.
* Liaising with clients and professional contacts by telephone, email and in person.
* Arranging appointments and responding to general enquiries.
What we are looking for:
* Previously worked as a Commercial Property Secretary, Legal Secretary, Legal Administrator, Legal Assistant, Legal clerk, Property Secretary or in a similar role.
* Possess experience within Commercial Property department.
* Good understanding of conveyancing processes and procedures.
* Familiarity with case management and legal accounts systems.
* Proficient audio typing skills.
* Strong IT and computer literacy skills.
* Professional and confident approach when dealing with clients and business contacts.
Whats on offer:
* Competitive salary.
* Generous annual leave entitlement, including an additional day off for your birthday.
* Increased holiday allowance linked to length of service.
* Long service recognition awards.
* Pension scheme.
* Casual dress day on the final working day of each month.
* Reduced or subsidised legal fees.
* Support for training and professional development.
* Company sick pay scheme.
* Cycle to Work scheme.
* Eyecare vouchers.
* Flu vaccination voucher.
* Employee referral scheme.
Apply now for this excellent opportunity to join a respected legal practice offering a supportive environment and long-term career development.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Assist in the implementation of the Council’s Asset Management Plan, Asset Review Programme and other policies and projects
Deal with and keep a log of enquiries from members of the public, tenants, interest groups, partners, and councillors
Undertake routine tasks, such as writing to tenants to inform them of planned works
Collect and input data relevant to the team and role
Raise help calls for required works, such as repairs, electrical certificates, etc, and raise orders and process payment of invoices using appropriate systems
Maintain supporting information such as web pages that market available properties and plans, including drawing plans
Assist the Asset Management Team in implementing annual statutory valuations on the land and property portfolio
Assist the Asset Management Team in managing the Council’s Land and Property Investment Portfolio on a day-to-day basis, particularly focusing on the maintenance and compliance of various property and financial records
Assist with updating and keeping up to date the Council’s Asset Register and the inputting and extraction of data from the system
Assist in promoting the Asset Management and wider Corporate Asset and Facilities Management Team
Training:Successful completion of this apprenticeship gives you an accredited Business Administrator Level 3 qualification.
Workplace Learning
Provided with a 1:1 Tutor
Delivery (day release)
Virtual learning
Training Outcome:
This is a permanent role and you will be employed on a career graded role profile
Employer Description:Calderdale Metropolitan Borough Council is the local authority of the Metropolitan Borough of Calderdale in West Yorkshire, England. Calderdale is set in the beautiful South Pennines in West Yorkshire, a vibrant Metropolitan Borough, and an active part of Leeds City Region. With a career move to Calderdale Council, you will find a meaningful way to contribute. You will also make a real difference to others. With over 600 services, we offer a wide variety of roles. So, you can use your skills and experience to help others and make Calderdale a better place for everyone.Working Hours :Monday to Friday 9.00am - 5.00pm. Flexible working hours, including home-working (subject to the needs of the role).
May be required to work evenings or weeks depending on the needs of the service.Skills: Communication skills,IT skills,Initiative....Read more...
Data Management & Reporting
Maintain and update learner and apprentice records on the PICS system (including pre-apprentice and apprentice data)
Update and manage internal spreadsheets and databases with current, accurate information
Extract, evaluate and present data findings to support operational or learning decisions
Produce regular reports for internal teams and stakeholders
Digital Learning Support (Moodle)
Work with the Resource Manager to research and add new learning resources to the Moodle platform, including content, images and videos
Create and upload quizzes, questionnaires and interactive activities to enhance learner engagement
Ensure all Moodle resources are formatted correctly, accessible and aligned with learning objectives
Troubleshoot basic content issues and assist learners with access queries
Learner Feedback & Evaluation
Collect learner feedback from a variety of sources (surveys, quizzes, Moodle analytics, Kahoot sessions, etc.)
Analyse feedback to identify trends, strengths, and areas for improvement
Prepare feedback summaries and reports for internal use
Support the Resource Manager with implementing improvements based on findings
Administrative Support
Assist with general office and administrative tasks, including record filing, correspondence, scheduling, and coordination
Support the set-up of events, presentations or learner activities when required
Maintain professional documentation and update folders or systems as directed
Adhere to privacy, data protection and safeguarding policies in all administrative duties
Communication & Collaboration
Work collaboratively with internal teams, trainers, assessors and external stakeholders
Communicate effectively with learners to support access to learning materials and resolve queries
Represent the organisation professionally at all times in written and verbal communications
Training:
An apprenticeship includes regular training at Protocol Consultancy Services in Birmingham (B3 2NH) with the training organisation
English and maths Functional Skills (if applicable)
Minimum of 6 hours off-the-job training per week at employer premises
One day per month training at Protocol Consultancy Services in Birmingham City Centre
Training Outcome:
Business Administrator Level 3 or Digital Support Technician apprentice at Protocol Consultancy Services
Employer Description:We are an approved Work-Based Training Provider for the Department for Education. PCS is part of the Protocol Group of Companies and is a trading name of Transworld Publications Services Ltd. We deliver training across the West Midlands.Working Hours :Monday - Friday, 8.00am - 4.00pm. 30 minutes unpaid lunch break.Skills: ....Read more...
Key Responsibilities and Tasks:
The post-holder is responsible for the following key deliverables and accountabilities:
Provide general admin support to the team
Assisting with the administration of compliance systems and paperwork
Administering key estate processes issue log, compliance tracker, machine and vehicle maintenance
Managing various departmental emails
Raising purchase orders
Assistance coordinating contractors, tenants and internal departments with regular planned and any unplanned maintenance
Maintain an electronic and paper filing system
Organising and scheduling meetings
Maintain service help desk for the estate
General clerical tasks
Work towards completion of apprenticeship qualification
Develop knowledge of administrative processes and systems
Gain understanding of organisational policies, including confidentiality and data protection
Handling enquiries by email, phone or in person
Training:Business Administrator Level 3.
6-hours per week will be designated to off the job training which will include time to complete college work. Training Outcome:To be discussed at interview. Employer Description:The Auckland Project At the heart of our sites is Auckland Palace, the home of the Prince Bishops of Durham and the historic seat of faith and power in the North of England. The experience across our sites is deeply linked to those two themes and are repeated throughout the Palace and its gardens, the Faith Museum and the Mining Art and Spanish Galleries.
The collection of our venues, spaces and places invites conversations about belonging, faith, loss, sacrifice, community, love and creativity. We would like our visitors to explore and to discover things about our town, our country and their own lives.
We want to create encounters – and need your help to do so. The Estates Team are responsible for all properties within the Auckland Project these include unique and historical venues such as Auckland Palace, Spanish Gallery, Mining Art Gallery and the Auckland Tower among many others. Whilst this is predominantly an administration role each day will be different and bring new challenges and opportunities to learn. This will be a pivotal role to the functional support within the team.Working Hours :Monday - Friday 9am - 5pm, some occasional weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Willingness to learn,enthusiastic approach,Maintain confidentiality,Highly motivated and flexible,Ability to follow procedures....Read more...
Ensure all customer queries and enquiries are dealt with effectively and in a timely manner, promoting a centre of excellence in customer service
Taking payments and following through with invoicing
Ensure customers are kept informed of any delays or developments as soon as possible
Load customer appointments onto the system, paying attention to detail to ensure all information is input accurately and in full
Ensure all data is kept up to date
Create and process daily reports, and complete them to deadlines
Control and coordination of regional Field Support Engineers daily and weekly diaries
Acting as a conduit between the Field Support Engineers and the customer
Placing warranty and service calls for FSE and 3rd party engineers
Assist with customer pre-calls, to confirm appointments/delivery details
Familiarisation with the full range of Grant products and uses
Liaise with sales for any opportunities to promote Grant product range to homeowners/installers
Any other duties that may need to be carried out
Training:
In addition to gaining practical experience in the role, you will also attain an NVQ Level 3 Customer Service qualification which will help start your career and give you an insight into the businesses processes and procedures
Our training is all completed remotely via teams with a development coach who will be available for support 24/7 and will arrange weekly/fortnightly meetings with you
You receive 20% off-the-job training during this apprenticeship which is included in your weekly working hours
Training Outcome:
Permanent role as a Customer Service Administrator
Progress up to Team Lead
Transfer to other internal teams
A lot of soft skills obtained that can be transferred to other customer service teams outside of the organisation
Employer Description:Grant has been designing and manufacturing reliable heating products for nearly four decades. From award winning oil-fired condensing boilers to the latest renewable products, our heating systems have a reputation for quality that is second to none.Working Hours :8 hours Monday to Thursday and 7.5 hours on Friday. 2 weeks of early shifts: 7.30am - 4.30pm (4.00pm on Friday) and 2 weeks of late shifts: 9.00am - 6.00pm (8.30am - 5.00pm on Friday).Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Logical,Team working,Initiative....Read more...
Electrician - Glasgow - Salary up to £39,000 DOE CBW are currently recruiting for an experienced Electrician to join a leading facilities management provider. This is a permanent, full-time mobile role, covering Glasgow and the Central Belt of Scotland. You will be responsible for all PPM's and Reactive Maintenance across all sites. Key Responsibilities:Ensure all PPM is carried out in accordance with the maintenance specification.Ensure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issue to line manager.Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order.Ensure that suitable spares are available to carry out both maintenance and reactive works.Undertake Point of Work Risk Assessment (POWRA) prior to starting work evidencing it is safe toproceed.Ensure that Method Statements and Risk Assessments are prepared and used for all tasks undertaken to ensure safe working practices at all times.To attend site in response to breakdowns or failures of the equipment outside of normal working hours (call outs).Take part in the regional on-call rota.Person Specification:Experienced in maintenance and repair of Electrical SystemsExcellent fault finding and diagnosis skills a must.Basic knowledge in building fabric repair.A recognised electrical industry qualification will be required.Qualified to IEE 18th edition.2391 Testing and certification of electrical installations. (Desirable)Must have a full clean drivers’ licence. Experienced in the following is desirable:Low voltage electrical distribution system and switchgear,Fire alarm systems Ventilation and A/C systemsLTHW heating boilers and pumpsSalary & Benefits:Salary up to £39,000 DOE24 days annual leave (+ public holidays)Life Cover equivalent to 1.5 times annual salaryEmployee discount shopping schemes on major brands and retailersGym membership discountsHoliday purchase scheme2 corporate social responsibility days per yearBroad range of learning opportunities, such as professional qualifications, collective/individual training, and personalized support programmes ....Read more...
Technical CoordinatorHoniton Up to £43,000We are seeking a proactive and hands-on Technical Coordinator to lead food safety, quality assurance, and technical compliance within a fast-paced food manufacturing environment.This is an excellent opportunity for an experienced Technical Administrator, Quality Supervisor, Technical Assistant ready for the next step. You will be joining a privately owned food manufacture who has experienced significant growth over the last few years. It is an excellent opportunity to develop and grow within a company. The successful candidate will play a key role in maintaining high standards of food safety, quality, and regulatory compliance while supporting continuous improvement across the business.The role requires a strong presence on the factory floor, working closely with production teams to ensure products consistently meet customer, legal, and company standards.Key ResponsibilitiesQuality & Food Safety Management
Lead and manage all quality and technical systems across the site.Maintain and continuously improve the Quality Management System (QMS).Manage and develop HACCP plans and food safety systems.Ensure compliance with all relevant food safety, legal, and customer requirements.Drive a culture of quality, food safety, and continuous improvement throughout the business.
Plan, conduct, and oversee internal audits.Lead preparations for third-party, customer, and certification audits.
Act as the primary technical contact for customers and external stakeholders.Manage customer specifications, technical queries, and quality-related issues.Oversee supplier approval processes and ongoing supplier performance reviews.Support investigations into customer complaints and implement effective corrective actions.
Provide technical input during new product development and product change projects.Review product specifications, packaging, and labelling to ensure compliance with legal and customer requirements.
Skills & Experience Required
Previous experience in a Quality, Technical, or Food Safety role within a food manufacturing environment.Strong knowledge of HACCP principles and food safety management systems.Experience working with recognised food safety standards and accreditation schemes (e.g. BRCGS, SALSA, ISO standards or equivalent).Understanding of food safety legislation, labelling requirements, and regulatory compliance.Experience managing audits and dealing with customers and external auditors.
Benefits
Competitive salary.Career development and progression opportunities.Ongoing training and professional development.Supportive and collaborative working environment.Opportunity to play a key role in the growth and success of a dynamic food manufacturing business.
If the role is of interest, then please send your CV today....Read more...
Your duties will include:
To support the Business Development team in executing departmental activities and business objectives
To give internal & external customers a friendly and supportive service
Aid the generation of customer quotations in line with business objectives and approved process
Receive and process customer orders, in line with MEP approved processes
Maintain internal records and data, in line with MEP, with approved processes
To develop a high level of skill in the use of our ERP system, particularly around customer quotations, loading orders, supplier feedback (RFQ’s) and prioritising EPICOR effectively to take full advantage of the ERP’s capabilities
Support marketing strategies and campaigns. This includes and is not limited to marketing (social media, LinkedIn), presentation, website updates, and company events
To uphold company procedures, to ensure ISO9001/EN9100 quality management systems are maintain
To uphold health and safety standards in yourself and others
Training:For this apprenticeship standard, learners will have the opportunity to give focus on the knowledge, skills and behaviours of the standard that will allow for good business acumen, decision making and the understanding of tools and techniques in relation to time and project management. The completion of this apprenticeship standard will require monthly training visits from a qualified IPS Trainer to help support the apprentice. This will allow them to develop skills and progress the building of the apprentice portfolio to prepare the learner for the End Point Assessment.
Delivery is primarily carried out through remote visits, but the trainer will visit the learner’s workplace quarterly and at the start of training to allow for a good working relationship between all parties for smooth delivery of the standard. Upon successful completion, the learner will achieve the Level 3 Business Administrator Standard.Training Outcome:Upon successful completion of the apprenticeship, there is the opportunity of a permanent position as a Business Development Coordinator.Employer Description:We are a multi award winning manufacturing business that specialise in moulding and machining.
Having successfully served the Aerospace and Defence sector for five decades, we understand that delivering parts right first time, on time, is vital. We pride ourselves on delivering manufacturing excellence in both plastics and metal.
MEP offers its customers a comprehensive range of manufacturing practices, ensuring high quality results at competitive prices. Our on-site facilities provide a complete manufacturing environment, from research and development to delivered components. Our highly-skilled, experienced workforce use best practise to deliver your parts on time and to specification.Working Hours :8.00am – 5.00pm Monday – Thursday
8.00am – 4.00pm Friday.Skills: Communication skills,IT skills,Administrative skills,Number skills,Enthusiastic....Read more...
