Support M&R Coordinators with daily checks of depot stock reports, ensuring the ERP system accurately reflects equipment status (testing, repair, and additional cleaning).
Issue purchase orders and approval references to suppliers in a timely and accurate manner.
Enter new ITT and managed tanks into the ERP system, ensuring all details are recorded correctly.
Add, allocate, and manage GPS units, maintaining up‑to‑date maintenance records to ensure accurate asset tracking.
Assist with invoice processing as required, ensuring timely validation and workflow completion.
Provide general administrative support to the M&R department, contributing to efficient daily operations.
Support internal teams with cost‑related enquiries, providing clarity and accurate information.
Identify and escalate high supplier costs, investigating discrepancies both internally and externally to ensure cost accuracy and control.
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:
Potential full-time position upon completion of the apprenticeship.
Employer Description:
Intermodal Tank Transport (ITT) has established itself as a market leader in global tank container logistics and transportation. We specialize in providing innovative supply chain solutions around the world through experienced staff with a dedication to safety, quality, efficiency, environmental and security management. Intermodal Tank Transport (ITT) was founded in 1993 and quickly established itself as a pioneer through the introduction of efficient isotank transport for bulk liquid trades lanes in and between the US and Latin America.
Working Hours :Monday to Friday, between 8.30am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
Main Duties and Responsibilities:
HR & Payroll Administration:
In support of the HR Advisor and Learning & Development Advisor, prepare new starter/leaver administration in a timely manner; creating IT requests, personnel files, preparation of contracts, reference check process, data required for the completion of payroll, benefits set up or cancelled
Support the HR Advisor in the preparation of individual Induction plans for New Starters within the Functions teams, coordinating diaries and setting up induction plans
Ensuring the maintenance of accurate records in databases and systems (both HR and payroll system) throughout the employee lifecycle, benefits and HR updates, under the guidance of the HR & Payroll Administrator and HR Manager
Effective use of the Time and Attendance / Access Control system entering new starters/leavers as required
To learn and develop an understanding of all HR processes and procedures for example maternity and paternity
Develop an understanding of payroll including the preparation of changes documentation, to support the HR & Payroll Administrator with a view to covering payroll administration when required
Process the necessary administrative tasks associated with day-to-day queries and issues, including being responsible for own filing, updating of HR database etc.
Develop an understanding of HR management information and reporting available within the HR systems, in support of the wider HR team, providing reports as required
Training Administration:
Administration of the SharePoint system managing document changes and ensuring all new HR and Payroll policies and procedures are up to date
General HR administration includes dealing with day-to-day queries and issues
Undertake and participate in HR and training projects as agreed with the Human Resources Manager
To support the Learning & Development Advisor in booking training with external providers for specified training courses (example - First Aid), including a review of payments due to employees for specified repeat courses
Develop and maintain close working relationships with internal and external customers and suppliers
To undertake training and development activities as required
Other duties as directed by the HR Manager which are reasonable and appropriate to the position
HR Support for Operations:
Support the recruitment process, particularly for agency-to-permanent transitions, including trial period reviews and progress reporting, under the guidance of the Learning & Development Advisor and/or HR Advisor
Facilitate exit interviews, ensuring outcomes are recorded and communicated to relevant stakeholders
Other Duties:
A degree of flexibility is needed, and the job holder may be required to perform work not specifically referred to above. Such duties, however, should not normally exceed those expected of an employee at that level
Attendance at internal and Group (HR) meetings if required
Training:
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team. Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience
Training Outcome:
Potential for a full time role on completion
Employer Description:Welland Medical brings to market the best and most innovative products that enhance the lives of people living with a stoma across the world. Investing in the most talented people, collaborating to create world-class, ground-breaking products and services devoted to improving peoples’ lives. We are passionate about making a difference in the world. Our reputation is based on a tradition of improvement, ethical leadership, and total commitment to quality and safety.
Welland Medical, established in 1988, is part of the CliniMed Group, and has over 300 colleagues committed to enhancing people's lives.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Initiative,Excel, PowerPoint, Word,Creative thinking,Numerical skills,Able to work tights deadlines,Self motivated,Positive mindset and attitude,Eager to learn,Good time management skills....Read more...
The primary purpose of this position is to support the administrative function of the operations team. The Apprentice Administrator will work alongside operations management and the wider operations team.
Most duties will be completed via the company’s customer management system (CRM).
Key Responsibilities:
Goods In/Goods Out- make sure systems are updated and items are correctly allocated to the storage location
Organise the collection and delivery of repairs to TRG Poland and Manufacturer repair facilities
Coordinate customs information and dispatch documentation of customer property to repair centres across the UK and Europe
Raise new work tickets on internal and external systems and portals
Compile the final dispatch of repaired customer equipment to the nominated delivery location
Periodic audit of customer stock in line with accuracy KPI’s
Support with stock management – involving moving and carrying stock around the warehouse.
Work to agreed timescales for all activities – ensuring all customer agreements and procedures are followed
Use the internal CRM system to ensure stock visibility is accurate at all times
Support the operational team to meet customer requirements
Pick devices and accessories in line with customer requirements
Follow health and safety procedures, including the use of PPE where required
Any other task as reasonably requested by management
Knowledge, skills, and experience required for an IT literate with experience in using Microsoft Office applications.
Knowledge, skills, and experience required for the role:
IT literate with experience of using Microsoft Office applications
Strong Communication skills
Willingness to learn and adapt to changeSelf-motivated with the ability to work alone or as part of a team.
Ability to multitask throughout the working day
Able to work to deadlines and standards as agreed with our customers
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is key and you can look forward to exciting career progression opportunities beyond the apprenticeship for the right candidate.Employer Description:TRG Solutions Technologies are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services.
They are a young, driven, and passionate organisation which is focused on growing rapidly, with a friendly, welcoming culture. This sought-after role won’t be around for long so apply now!Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Day to day responsibilities include:
Greet our patients with kindness and understanding
Answer the incoming calls swiftly
Offer guidance to our patients face to face as they present at the front desk
Use of multiple IT systems including the EMIS clinical system
Ensure clear and accurate entries are documented in our patients' medical records
Listen carefully and be understanding to our patients' needs
Communicate well with colleagues
Build good relationships with colleagues
Complete all tasks to a high standard
Scanning documents accurately to medical records
Attend practice meetings as required
Keep your working area clear and tidy
Training:
The apprentice will be working towards the Business Administrator Level 3 apprenticeship standard including the City & Guilds Level 3 Diploma for the Business Administrator (Medical Administration)
Delivered within the workplace, via online training, and at Colchester Institute Campus
Training Outcome:
The opportunity to apply for a permanent role and career progression within the NHS into other administration roles or a clinical route
Employer Description:Mayflower Medical Centre is a large GP practice based in Harwich, Essex. We are located inside the Fryatt Hospital. We are very fortunate to be a purpose-built modern surgery that allows for a comfortable working environment. Our team is made up of our partner GP’s, Nurses, HCA’s, phlebotomists, pharmacists, and many other clinical roles plus a large administration team including medical receptionists, medical secretaries, dispensers and prescription clerks and is led by our Practice Manager. We strive to offer a considerate and professional service to our 17,300 patients and our administration team play a huge part in this by sign posting our patients to the relevant clinical care. We are extremely proud that our surgery was rated as ‘good’ in our most recent CQC inspection that took place in March 2024. This is a reflection of the positive attitude and hard work of our team.Working Hours :Monday to Friday, times to be confirmed. One-hour lunch breaks each day. Total working hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Receive stock deliveries from suppliers (usually via carriers).
Check deliveries for missing or damaged items and create exception reports.
Compare deliveries with purchase orders and allocate items to customer orders.
Download customer orders from EKM and Amazon and enter them into the company system.
Communicate with customers via email and phone.
Place purchase orders with suppliers and track their progress.
Receive and check stock against purchase orders.
Pick and prepare stock items for customer orders and send them to the engraving section.
Help repack goods after engraving, ready for dispatch.
Prepare seam tape stock for dispatch to the Amazon warehouse.
Arrange order dispatch via Royal Mail or DPD (daily collections).
Contact customers when orders are ready for collection.
Take credit card payments at collection using the company’s portable terminal.
File completed customer orders and correspondence.
Keep the stock room, engraving room, and collection areas tidy and organised.
Training:
Business Administrator Level 3:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Day release one Monday per month at Nottingham College City Hub campus.
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship, if there is capacity.
This can consist of what a learner could progress into. Which can include increased duties, salary and new qualifications.
Employer Description:TrophyMaster is one of the UK’s leading suppliers of personalised Trophies, Medals and Awards. They have a retail outletin West Bridgford, Nottingham and have their own successful ecommerce websites supporting sales to customersthroughout the UK and Europe.They provide a professional engraving service to customise / personalise both new and existing trophies / awards. Allengraving is completed on site using the latest computerised equipment.Working Hours :Monday to Thursday 8.30am to 5:00pm (7½ hrs per day).
Friday 8.30am to 3:45pm (6¼ hrs)
Lunch 1 hour (staggered).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
Linking Humans is supporting a global consulting organisation that is expanding its ServiceNow delivery team and is looking for a Senior Technical Architect to lead complex platform implementations and provide technical leadership across client engagements.
This role focuses on solution architecture, platform development, integrations, and mentoring delivery teams, ensuring ServiceNow solutions are scalable, secure, and aligned with client business objectives.
Key Responsibilities
- Lead the design, development and deployment of ServiceNow solutions across enterprise environments
- Work with clients to gather requirements and design scalable platform architectures
- Develop and configure ServiceNow applications, workflows and integrations
- Ensure solutions follow ServiceNow best practices, architecture standards and coding guidelines
- Implement integrations using REST, SOAP APIs and Integration Hub
- Conduct testing, quality assurance and support production deployments
- Support platform upgrades, release management and performance optimisation
- Provide technical leadership and mentoring to junior consultants
- Troubleshoot and resolve complex platform issues
- Deliver knowledge transfer and training to both internal teams and clients
Requirements
- Degree or Diploma in Computer Science or related field
- ITIL v4 Foundation certification
- ServiceNow certifications including:
- CSA (Certified System Administrator)
- CIS (Certified Implementation Specialist)
- CAD (Certified Application Developer)
- CTA (Certified Technical Architect) preferred
Experience
- 810 years of hands-on ServiceNow experience
- Strong experience across modules such as ITSM, ITOM, CSM, HRSD and ITBM
- Experience building Service Portal, mobile solutions and integrations
- Strong understanding of ITIL and Agile delivery environments
- Proven ability to lead projects and mentor technical teams....Read more...
Linking Humans is working with a global consulting organisation that is growing its ServiceNow Business Process Consulting team. They are looking for an experienced ServiceNow Process Architect to help clients design, optimise, and implement service management processes that improve efficiency and business outcomes.
This role focuses on process design, stakeholder engagement, and translating business requirements into scalable ServiceNow solutions.
Key Responsibilities
- Act as a subject matter expert in Service Management processes including ITSM, ITOM, ITAM, CSM, FSM and GRC
- Work with stakeholders to gather and document business and functional requirements
- Design and document ServiceNow process frameworks aligned with ITIL 4 best practices
- Translate process designs into functional requirements for technical delivery teams
- Support solution validation, testing cycles and creation of test scripts and user stories
- Collaborate with technical consultants, data teams and change teams during implementations
- Deliver training and knowledge transfer to client stakeholders
- Drive continuous process improvement and support service transformation initiatives
Requirements
- Bachelors degree in IT, Computer Science or a related field
- ITIL 4 Foundation certification
- ServiceNow Certified System Administrator (CSA)
- 3+ ServiceNow CIS certifications (e.g. ITSM, CSM, HRSD, ITAM, ITBM, GRC or FSM)
- Strong experience working with ITSM frameworks such as ITIL, COBIT or ISO20000
Experience
- Strong background in ServiceNow process consulting and service management transformation
- Experience with enterprise ITSM tools such as ServiceNow, Remedy or HP Service Manager
- Ability to engage senior stakeholders and influence process improvements
- Experience working across complex enterprise environments and large programmes....Read more...
Hybrid 2 days a week from the office (London / Manchester / Glasgow / Newcastle Hybrid) | Permanent
Linking Humans is supporting a leading consulting organisation that is expanding its ServiceNow delivery team. They are looking for a ServiceNow Technical Consultant with experience in HRSD or CSM to deliver innovative solutions that improve employee and customer experiences.
This role focuses on designing, configuring and implementing ServiceNow solutions, working closely with clients to translate business requirements into scalable platform capabilities.
Key Responsibilities
- Design, configure and implement ServiceNow HRSD or CSM solutions
- Work with stakeholders to gather requirements and translate them into technical solutions
- Configure and customise ServiceNow workflows, applications and integrations
- Support development activities including Business Rules, Client Scripts, UI Policies and Flow Designer
- Collaborate with cross-functional teams to ensure successful delivery of ServiceNow implementations
- Support testing, deployment and optimisation of ServiceNow solutions
- Provide guidance on ServiceNow best practices and platform capabilities
Skills & Experience
- Strong experience working with ServiceNow HRSD or CSM modules
- Experience delivering ServiceNow implementations in consulting or enterprise environments
- Experience with ServiceNow scripting and platform configuration
- Strong understanding of ServiceNow platform architecture and integrations
- Ability to work closely with stakeholders and technical teams
Preferred Qualifications
- ServiceNow Certified System Administrator (CSA)
- ServiceNow CIS HRSD or CSM certification
- Experience delivering complex ServiceNow projects in enterprise environments
Package
- £80,000 £90,000 base salary
- Bonus and benefits package
- Hybrid working with 2 days per week in the office....Read more...
Reception duties
Updating of the case management system
Completing a range of tasks in the administration pool
Logging and sorting incoming mail
Other administration tasks from the surrounding team
Training:Business Administrator Level 3 Apprenticeship Standard:
The apprenticeship delivery will take place at the workplace, with monthly classroom sessions on a virtual basis
These sessions will be delivered on a 121 basis from a trainer and you will have set assignments/tasks to complete after every delivery session
Training Outcome:
The right candidate will complete the apprenticeship and integrate into the administration team
Employer Description:We pride ourselves on being a friendly and approachable law firm. We're decisive and determined when representing our clients. From family law, private client and conveyancing to commercial issues or personal injury claims, you can turn to us for pragmatic, accurate and transparent legal advice. Although we're based in the North East of England, which we are extremely proud of, we provide independent legal advice to both individuals and businesses throughout England and Wales.Working Hours :Monday - Friday, 9.00am - 5.00pm, with one hour unpaid lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Commercial Plumber - Dunfermline - Temporary - Up to £19.00 P/H CBW are working with a large FM provider to recruit for a large static site based in Dunfermline. This position is on a temporary basis lasting until May 2026. Your main duties consist of PPM's and reactive maintenance throughout the site. Key Responsibilities:Ensure all PPM is carried out in accordance with the maintenance specification.Maintenance and repair of Mechanical Installation.Maintenance and repair of Plumbing InstallationsEnsure that all relevant paperwork is completed regarding PPM, reactive and breakdown works and that it is passed without delay to the contract administrator.Update customers CAFM system in real time.Ensure reactive tasks throughout the sites are completed and be proactive in highlighting areas where improvements can be made.Identify and record all plant failures using quotation forms and issue to line manager.Ensure that plant faults and defects are swiftly remedied to maintain plant in serviceable order.Supervising and monitoring of sub-contractors works whilst they are on site undertaking maintenance.Person Specification:NVQ L2 in Plumbing or equivalentLegionella awareness (preferable – can provide training)Asbestos awareness (preferable but not essential)MEWP Licence (preferable but not essential)....Read more...
Linking Humans is working with a growing international consulting organisation that is expanding its ServiceNow practice across the Middle East and Africa. They are looking for an experienced ServiceNow Presales Solutions Architect to lead technical presales engagements and design scalable ServiceNow solutions for enterprise clients.
This role combines solution architecture, presales leadership, and client advisory, helping organisations translate business challenges into effective ServiceNow platform solutions.
Key Responsibilities Presales & Solution Design
- Deliver tailored ServiceNow demonstrations aligned to client requirements
- Engage with stakeholders to understand business challenges and translate them into scalable platform solutions
Solution Architecture
- Design and prototype solutions across ServiceNow modules including ITSM, ITOM, IRM, HRSD and CSM
- Ensure solutions follow ServiceNow architectural best practices
- Lead solution workshops and support the transition from presales into delivery teams
Bid & Proposal Support
- Contribute to RFP and RFI responses, including technical design and effort estimation
- Work with sales and delivery teams to develop winning proposals
Client Engagement
- Act as a trusted advisor to clients throughout the presales process
- Facilitate workshops and discussions with both technical and business stakeholders
Requirements
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three ServiceNow modules
- Certified Application Developer (CAD)
- Strong understanding of ServiceNow architecture and integrations
- Experience supporting presales cycles, demos and bid responses
Experience
- 5+ years of ServiceNow experience in architecture, consulting or presales roles
- Proven ability to design enterprise solutions and present them to stakeholders
Additional Information
- Up to 50% travel across the Middle East and Africa may be required
- Interview process includes a technical presentation and architecture demonstration....Read more...
Main responsibilities:
Opening post and distribution to relevant departments
Processing outgoing post
Photocopying and scanning of documents
Printing emails and filing
Opening client files
Preparing letters and emails to clients
Shopping for canteen products
Ad hoc admin tasks as required to support the office
Witnessing of wills
Cover for reception:
Providing a high quality of customer service
Welcome and refer visitors, ensuring they sign in/out of the building
Answer the phone in a clear and helpful manner and direct calls appropriately
Maintaining the reception area to be clean and tidy
Carry out client identification checks, obtaining and verifying client documentation
Processing ID checks using the online system
Taking payments from clients and recording the transactions
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills in maths and English if required
Training Outcome:Potential full-time role.Employer Description:MRP Solicitors handle Legal issues for their clients ranging from the buying and selling of personal & commercial property, will making & power of attorney through to divorces and custody issues.Working Hours :Monday - Friday, 9.00am - 5.00pm.
Lunch time: 12.00pm - 1.00pm but may be subject to change (unpaid).Skills: Communication skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Logical....Read more...
Support the day-to-day running of service operations by coordinating engineers, tracking job progress, and ensuring tasks are completed on time. Handle service issues, maintain accurate system records, produce reports, and liaise between engineers and management. Work closely with the Director to help monitor operations, organise meetings, and maintain efficient workflows across the business.Training:
Business Administrator Level 3 Standard
Work Based Training
Regular Monthly Tutor/Assessor Sessions
Functional Skills Training (if required)
Training Outcome:Opportunity to progress into a Senior Operations or Service Coordinator role.Employer Description:At Top Freeze, we don’t just fix appliances — we build lasting relationships with our customers through reliable service, expert solutions, and genuine care. For over two decades, we’ve been the go-to name for appliance repairs, maintenance, and sales across every corner of London.What started as a small family-run business has evolved into a thriving company known for its quality and trustworthiness. Today, our team of over 20 dedicated professionals includes skilled engineers with 50+ years of combined experience, responsive admin staff, and proactive managers — all committed to delivering exceptional service and getting the job done right.Working Hours :Monday to Friday, 9:30 am to 6.00pm, with 30 minutes break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Opening up and closing down the surgery as staff rota dictates
Arranging appointments using a computerised appointment system for patients coming to the desk and via the telephone
Greeting patients on arrival, booking them in and directing them to waiting room
Taking requests by telephone for appointments and home visits quickly and efficiently
Issuing repeat prescriptions and dealing with requests for prescriptions as appropriate
Giving results of tests to patients following the confidentiality code
Advising patients who wish to register at the Practice as to the correct procedure
Entering the details of new registrations into the computer system
Updating patient records - changes of names, addresses, telephone numbers, etc.
Dealing with incoming electronic mail and forwarding it to correct destination
Scanning paper documents and filing them in the computerised patients' record
Taking messages and dealing with them as set out in protocols
Dealing with requests from clinicians as quickly and efficiently as possible; e.g. booking ambulances, finding patients' notes, telephoning patients, etc.
Handing out letters/ blood forms/prescriptions/sick notes, etc.
Keeping the Reception area clean and organised
Other tasks as necessary: From time to time, there are additional tasks that are ad hoc or routine in nature that will need to be
Training:Business Administrator Level 3.
Apprentices will be allocated a Trainer Assessor and training will be planned and delivered in conjunction with the employer to meet the individual needs of the apprentice. The apprentice will spend 20% of their working hours in off the job activities and training. On the job and off the job training will be delivered in the workplace.Training Outcome:Possible full-time position at completion of the apprenticeship.Employer Description:The Newthorpe Medical Centre provides the highest quality
healthcare to patients in the Eastwood, Newthorpe, Giltbrook,
Nuthall, Watnall, Kimberley, Awsworth and Cossall areas. Our
doctors, nurses and all our other staff are dedicated to offering a
professional service.Working Hours :Monday, Tuesday, Wednesday and Friday. Between the hours of 08.30 and 18.30. Occasional weekend work.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Non judgemental,Organisation skills,Patience,Team working....Read more...
As a Warranty Support Administrator, supporting the Warranty team, you will play an important role in our busy team ensuring day to day tasks are completed with a high level of accuracy. Due to the specialist nature of the position, previous experience is not required for this entry level position. Full training and support will be provided to the successful candidates.
Your responsibilities will include:
Supporting the team in monitoring and reviewing daily, weekly, and monthly reports to identify key information
Obtain, query, and validate as necessary all claim information using a variety of programmes and systems
Produce accurate warranty claims within manufacturer's guidelines in a timely manner using our in-house warranty claim management system
Process and reconcile claim settlements received from the manufacturer
Provide office housekeeping duties as and when required
Training:Business Administration apprenticeship training delivered by Chelmsford College virtually and in the workplace.Training Outcome:The recruitment of a Business Administration Apprentice.Employer Description:AWM is the world’s leading Warranty Consultancy for the Aviation sector, assisting airlines to maximise their warranty savings for their fleet of aircraft, through the application of industry leading processes and training.
AWM operate as an EOT Company (Employee Ownership Trust) where all employees have a ‘significant and meaningful’ stake in a business, the EOT set up also boosts Employee Engagement.Working Hours :4 days per week 8am-4pm. (30 minutes unpaid lunch) 3 days based in our offices and 1 day working from home for 'off the job training' following the induction period.Skills: Good time management,Problem solving,Attention to detail,Critical thinking....Read more...
Linking Humans is supporting a global consulting organisation that is expanding its enterprise ServiceNow architecture capability in the Middle East. They are looking for an experienced Arabic-speaking ServiceNow Enterprise Architect to act as a strategic advisor to large enterprise clients and guide the evolution of their ServiceNow platforms.
This role focuses on enterprise architecture, platform strategy, governance, and technical leadership, ensuring organisations maximise the value of their ServiceNow investment.
Key Responsibilities Enterprise Architecture & Platform Strategy
- Act as a trusted technical advisor to enterprise clients, shaping platform strategy and long-term architecture
- Guide the evolution of the ServiceNow platform and its integrations with broader enterprise technologies
- Align technology roadmaps with business priorities and digital transformation goals
- Provide architectural governance to ensure solutions meet scalability, security, and best practice standards
Leadership & Delivery Oversight
- Lead and mentor technical teams delivering ServiceNow solutions
- Support incident management and technical escalations when required
- Promote collaboration across sales, delivery, and operations teams
Platform Optimisation & Innovation
- Analyse platform performance and identify opportunities for optimisation and improvement
- Conduct post-implementation reviews and drive continuous improvement initiatives
- Support adoption of technologies such as automation, observability, and AI-driven workflows
Stakeholder Engagement
- Engage with stakeholders from technical teams through to executive leadership
- Deliver presentations, platform reviews and strategic updates
- Build strong client relationships that position the organisation as a trusted transformation partner
Commercial Support
- Identify opportunities to expand ServiceNow capabilities within enterprise accounts
- Contribute to presales discussions and support long-term account growth
Requirements
- Bachelors degree in Computer Science, Information Systems or related field
- ITIL v4 Foundation certification
- ServiceNow Certified System Administrator (CSA)
- ServiceNow Certified Implementation Specialist (CIS) in one or more domains (ITSM, ITOM, CSM, HRSD)
- ServiceNow Certified Technical Architect (CTA) preferred
- Fluent Arabic and English required
Experience
- 10+ years of experience in IT, including 5+ years in enterprise architecture or technical leadership roles
- Strong experience delivering and evolving ServiceNow platforms in large enterprise environments
- Proven experience managing strategic client relationships and guiding platform strategy
- Experience with automation, AI operations, or enterprise integration platforms is advantageous....Read more...
Order Progressing:
Ensuring all orders placed with our downline suppliers have been received by the supplier
Obtaining factual due date for the order and updating our ordering system
Sending out sales order acknowledgments to our clients advising of order due date
Advising clients if orders are going to be late
Filing - delivery notes/invoices, supplier delivery notes/invoices
Purchasing:
Sourcing & obtaining quotes for/buying product
Creating purchase orders on suppliers
Sales orders:
Creating sales orders
Progressing of purchase orders on suppliers
Creating invoices/matching against customer orders
Creating credits where necessary
Training:
Business Administrator Standard requires one day a month in person training, at WBTC offices and a remote or in person 1-1 training and review meeting
Functional Skills, in maths and English (if required) are delivered in person or remotely
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Advantiv are keen to progress apprentices, this could be through further qualifications.Employer Description:Since 2003, Advantiv have been supplying parts, advising on vendor management & reduction, providing multi skilled engineers and saving energy for clients across commercial, industrial and manufacturing sectors.
Our expansive vendor base provides buyers with access to a wide range of MRO products at competitive prices. Our engineering team work with maintenance managers to solve problems and energy managers turn to Advantiv to drive down operating costs whilst complying with legislation.
It’s all about understanding your needs, identifying a solution and working in partnership to help you solve that problem.Working Hours :Monday to Thursday, 8.30am - 5.30pm/4.30pm on Friday.Skills: Communication skills,IT skills,Attention to detail,Number skills....Read more...
Maintain accurate dinner and breakfast club payment records using Bromcom, and manage debts appropriately and in a timely manner
Update school literature, including new starter forms and induction packs
Liaise with parents/carers regarding the use of My Child at School for payments (e.g. dinners, clubs, trips)
Support the effective organisation of the school by managing the email system, ensuring response time targets are met, and forwarding emails to relevant staff as necessary
Organise and distribute incoming and outgoing mail, ensuring confidentiality where required
Assist with pupil first aid, including caring for children and liaising with parents and staff
Monitor school supplies and ensure adequate stock levels are maintained
Carry out photocopying, printing, and filing as required
Maintain the operation of photocopiers, ensuring they are ready for use and resolving issues as needed
Assist with DBS checks and ensure all visitors sign in, receive badges, and are escorted where necessary
Support the attendance officer with first day calling for pupil absences as required
Maintain records in accordance with the school’s retention policy
Provide support with social media
Provide administrative and organisational support to SLT and staff
Act as the first point of contact, communicating effectively with parents, staff, students, and the general public
Represent the school positively, handling queries, concerns, and complaints with tact, diplomacy, sensitivity, and confidentiality
Ensure prompt, efficient, and polite responses to face-to-face, telephone, and email enquiries
Prepare meeting rooms as required
Provide hospitality support for visitors
Undertake general administrative duties, including producing and sending letters and messages via Bromcom (MIS system)
Ensure home/school permissions are up to date and regularly checked
Training:
Level 3 Business Administrator Qualification
Duration: 18 months
Delivery: All learning will be delivered online alongside full-time placement at the school
Training Outcome:Possible full-time employment upon completion of the apprenticeship. Employer Description:Humberston Cloverfields Academy is a one and a half form entry Primary school based in Humberston in North East Lincolnshire. Our aim is that our school is a happy, friendly, safe place where children and staff feel welcome and valueda place where all members of the school community care about each other and are kind to each othera place where behaviour is excellent and where everybody takes pride in whatever they do.Working Hours :Monday to Friday, term time (shift times TBC)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Meet and greet visitors to the company in a friendly, courteous and professional manner, ensuring they are directed to their correct destination
Answer all incoming telephone calls in a professional manner, direct calls to the correct destination
Take messages when appropriate and ensure they are delivered without delay
Open appropriate incoming mail and distribute all mail to relevant departments each morning
Distribute all internal post to correct departments without delay, prepare outgoing mail each day
Ensure all required stationary is ordered on the 25th of each month including other items e.g. – toilet rolls, hand towels, tea, coffee, milk etc.
Ensure all relevant letters pertaining to learners are sent out on the day requested e.g. – attendance, open days, disciplinary, moving on and general information
Ensure that positive progression paperwork is chased up and forwarded to the F/L senior administrator on the day that it is received and the learner file updated accordingly
Prepare learner start dates and accompanying learner start letters
Contact learner placement to confirm weekly attendance and update
Ensure all non-attendance is chased up and contact logs updated by 10:00am every day
Ensure session registers are ready on a daily basis for each tutor
Ensure the bursary payment spread sheet is sent to the accounts department at the end of each week
Ensure all new starts are accurately inputted onto the PICs system
Ensure all review dates and attendance are inputted onto the PICs system for each student
Ensure all audits are carried out on learner files within the required timeframe and appropriate staff informed as to any anomalies that require correction
To ensure that all learners, staff and visitors have signed in and records are filed away at the end of each day
Undertake general copying, typing and filing duties
To ensure that a sufficient stock of stationery is kept on site and that staff sign for any items taken out of the stationery cupboard
Prepare induction packs for the Study Programme as instructed, ensuring that timescales are met
Co-ordination of room booking system at the Willenhall centre
Maintain supply of Study Programme documentation
Training:
Functional Skills Level 2 maths and English if required
Business Administration Level 3
No day release is required all training is completed on the job
Training Outcome:
A chance for a full-time position if business needs allow
Employer Description:Nova was established as a Private Training Provider in September 1992 and celebrated its 25th anniversary in 2017. We are part of the recruitment agency Staff Select Ltd. Over the years Nova has operated a number of youth and adult training programmes and also delivered employer led programmes and qualifications such as NVQ's and Apprenticeships.
Our Head Office has always remained in Willenhall Town Centre (within Walsall Local Authority). Historically we have delivered training programmes across all four Black Country Local Authorities. In 2001 we opened our first centre outside the Black Country, setting up a motor vehicle workshop in Telford.Working Hours :Monday to Friday, 8.30am - 4.30pm, 30 mins lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills....Read more...
Dealing with customer returns and RMA on daily basis
Updating customers by phone and email daily
Responding to customer queries and problems
Creating customer returns on the system on the same day
Processing customer returns within 48 hours
Closing all return cases within 2 weeks
Ensuring all refunds are authorised after 30days
Inspecting returned goods and packaging
Reporting on reasons for returns weekly
Responding to Ebay, Amazon, BackMarket and Paypal cases
File Online Marketplace Claims (A-Z Claim, SAFE-T Claim)
Improving Ebay, Amazon, Trustpilot account rating
Resolving courier queries
Submitting Customer Invoices
Logging and dispatching inventory for service customers
Training:
Business Administrator Level 3 apprenticeship
20% off the job training
English and maths functional skills of required
End point assessment
Training Outcome:Full time role within the business.Employer Description:Spotbuyer Ltd is based in Stourbridge West Midlands. It specialises in product remarketing, refurbishment, e-commerce and distribution. Recently Spotbuyer has increased its service activity and under the trading name Device Services, it now provides significant repair, recycle, inventory refresh, distribution prep, to a number of mobile phone management companies. Spotbuyer has been certified to ISO27001 - Information Management Security Standard as well as ISO14001 - Environmental Management Standard, all sat on the foundation of their continued certification to ISO9001. Spotbuyer has a clear statement of its position in the IT, CE and Mobile sector for its service and remarketing activities: To create a world where we choose to reuseWorking Hours :Work Pattern:
Monday - Friday, 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Analytical skills,Logical,Creative,Initiative,Non judgemental,Patience....Read more...
Taking telephone calls and meeting with customers face to face
Working collaboratively with other team members who will provide specialist information on their products and bespoke packages
This job role is with the aim for the apprentice to develop their knowledge and skills with the products, bespoke and package holidays that One World Travel sell
The role will involve assisting with booking holidays
Dealing with any queries/issues customers may have
Taking payments from customers and suppliers
Welcome home letters - The apprentice will independently help package ‘welcome home’ letters to those that have returned from holidays. These packages will have discounts/offers to encourage customers as re-occurring business
Process improvements - The Business Admin Apprentice will be involved in what methods or ways the business could improve
Coach other staff members
Organise meetings and trips for customers and staff members
They will also be involved in working with a CRM system in Mercury. Mercury - has all the booking and payment details with customer info
De-packaging a holiday, looking into more bespoke packages for customers
The apprentice will be able to recommend any improvements to the business to help improve the customer experience
Training:
Business Administrator Level 3
Day release once a week at Middlesbrough College
Training Outcome:Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available. Employer Description:Oneworld Travel opened on our high streets 20 years ago. We have built our reputation for unbeatable value, expert staff and customer service, and creating perfect holidays made just for you and your families.Working Hours :Monday - Friday (9am - 5:30pm)
Saturday (9am - 5pm)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
As PA Administrator you will be joining an established and well-respected employer in Banbury, on a full time, permanent basis. You will provide full administrative support to a designated department and assisting others as required. In addition, you will take responsibility for supporting on reception when required. This role is office based Monday – Friday.
As PA Administrator, you will be responsible for:
PA Role
Direct responsibilities to designated teams and across the company, providing; diary management, call handling and general support as required
Providing administrative support to a designated team including creating, reviewing and distributing correspondence and client information
Completing digital dictation
Proactive client liaison – confirming appointments, recording data and logging details onto the Microsoft Schedule diary system to ensure optimum time management
Handling telephone contact with clients, making appointments etc.
Maintaining seamless paperless office environment and ensure it is accurate and up to date. Including regular archiving and proactive drive towards paperless office
Utilising systems to maintain accurate and secure data management
Organising lunches and other client contact activities for designated sections
Supporting with Board meeting attendance and minutes where required
Providing Marketing support where required
Sorting and scanning of post and documents for Partners and Departments
Training new starters and existing staff on internal procedures, specifically relating to use of technology
Reception Admin Support
Taking an active role on reception covering for periods of the week on a rota basis. This will require permanent physical presence on reception for several days a week, providing seamless front of house experience for visitors and our own people
Preparing meeting rooms, ensuring an outstanding client experience
Accurately processing incoming and outgoing post, deliveries, couriers, and international mail
Ensuring parking and external premises are fit for purpose and maintained in conjunction with the facilities team
In conjunction with IT, supporting users with meeting room technology and set up
Working with IT to manage electronic signing in and out technology
Working with Admin team to maintain stock levels and order consumables, stationery and large meeting lunch orders for the business
You must be/have:
Professional services experience
Fully computer literate, including excellent Microsoft Office skills (Outlook, Word, Excel and PowerPoint)
Excellent telephone manner with good interpersonal and communication skills
Ability to work on your own or in a team
Ability to work under pressure and prioritise work effective and efficiently
Flexible attitude to work patterns
Excellent organisation and administrative skills
Accurate data inputting skills and eye for detail
Ability to use initiative in terms of decision making
The true benefit of working for this employer is the culture and values driven environment, which promotes sustainable development for all their talented people.
They also offer:
Competitive salary of up to £32,000
Enhanced Employer Pension Contribution
23 days’ holiday per annum plus Bank Holidays (Increases with length of service)
Use of benefits platform
Life assurance
Flexible working Structure: Flex-e
Private Medical Insurance, provided by Vitality
Medical Cash Plan, provided by Health Shield
Comprehensive Employee Assistance Programme (EAP)
....Read more...
Excecutive & Management Support
Provide structured support to Directors and senior management to improve efficiency and decision-making
Manage diary coordination and meeting scheduling
Prepare meeting agendas, management information and take structured minutes
Track actions from meetings and follow up
Support internal reporting preparation
Assist in drafting internal communications
Manage incoming calls and emails
Development Path: Over time, begin preparing summary dashboards and basic management reporting packs
Business Development Support
Assist with executing the company marketing plan, supporting the use of EIC tools, LinkedIn and external marketing provider
Use internal database to identify potential customers within target sectors
Update and maintain the CRM
Support preparation of PQQ and tender/ quotation documents
Project Administration & Performance Support
Support visibility and control across live projects
Set up and maintain project documentation
Maintain project trackers (status, costs, milestones)
Preparation of data for project review and analysis
Track key project KPIs (with guidance)
Follow up internally on outstanding actions
Development Path: Progress to preparing first-draft project performance summaries for management review.
Financial & Commercial Analysis Support
Provide structured administrative and analytical support to improve financial visibility
Maintain project cost trackers
Support reconciliation of project expenses
Assist in tracking budget vs actual expenditure
Prepare simple financial summaries
Support invoice tracking and status monitoring
Collate data for management reporting and dashboards
Development Path: Learn to: Identify cost variances, highlight overdue invoices, flag risks, prepare basic cashflow summaries.
Compliance, Quality & Systems Support
Maintain document registers
Update controlled templates
Collate documentation required for audits
Assist in maintaining QMS documentation
Process Improvement & Business Optimisation
Contribute ideas to improve administrative efficiency
Support system improvements (Monday.com Projects and CRM)
Assist with digitisation and automation initiatives
Support implementation of new internal systems
This does not represent a finite list of duties and you may be called upon to undertake further duties or additional duties not already mentioned but in accordance with your role.Training:The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. All learning will take place at the candidate's place of employment and within their contracted working hours.Training Outcome:
On successful completion of the apprenticeship, progression would be into roles such as Business Development Coordinator, Business Support Officer, Project Administrator or Operations Assistant
Employer Description:Founded in 2011, EES Ltd. and are known to our customers for being leading independent specialists in the field of excitation control and protection for synchronous machines.
Successful applicants will work as part of a highly skilled engineering and commercial team. Our headquarters is based in Tamworth, UK and is equipped with an open plan working space, modern meeting rooms and electrical lab with test area. Our satellite office based in Inverness is utilised for specific customer contracts and support for our customers in Scotland.Working Hours :Monday to Thursday 9.00am- 5pm
Friday 9.00am- 4.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Provide high quality, accurate admin support to all Edsential teams as required by the Catering & Cleaning Efficiency Manager
Provide excellent customer support to schools and school kitchens
Support and prepare reports where required
Prepare filing and maintain information systems in accordance with GDPR standards
Be the first point of contact for absence management activities and related queries within the Catering Team
Manage the central absence telephone line and cover desk with support, arranging cover appropriately
Monitor the Catering Team’s central inbox for absence, ensuring that all absence data and documentation is processed confidentially and accurately
Maintain accurate and up to date absence information on the HR system and ensure that sickness absence cases that have come to an end are closed appropriately ahead of payroll submission
Responsible for maintaining contact with absent employees, understanding reasons for absence and likely duration of absence
Ensure appropriate sickness certification is obtained where required and uploaded to the HR System
Monitor return to works to identify trends to support the management of absence within the service
Monitor absence triggers and action appropriately, escalating cases to Business Managers and the HR Team where required
Complete all related administration relating to absence review meetings including invitation letters, uploading meeting documentation and sending this through to the employee
Support the implementation of the Absence Management procedure across the service to ensure all parties understand the procedure and related expectations and responsibilities
Training:
The apprentice will receive training from a workplace mentor and a vocationally competent assessor towards the Business Administrator
Level 3 Apprenticeship Standard. In addition, they will complete Functional Skills Level 2 in maths and English as part of the apprenticeship, unless evidence of exemption can be provided
Training Outcome:
Ability to progress onto a higher level apprenticeship
Employer Description:Edsential Community Interest Company is owned by Cheshire West and Chester Council and Wirral Council, dedicated to improving outcomes for children and young people through the provision of high-quality, ethical, and innovative services. The company's mission is to directly reinvest any profits into improving services and supporting progress in schools within the community. Edsential provides a wide range of services, including catering, cleaning, music, residential, governors, creative and performing arts, learning outside the classroom, health and wellbeing, and holiday activity fund. Working Hours :Monday- Friday
Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working....Read more...
Job Title: ServiceNow ITSM Senior Developer
Location: Richardson, Dallas, TX- Onsite
Duration: 6 Months
Bill Rate: Up to $70 p/h (1099 or W2)
Eligibility: Green Card or U.S. Citizen only, due to Federal Compliance
Overview:
We are currently seeking a skilled Senior Developer to join our clients ITSM team in San Francisco, CA. The ideal candidate will have a strong background in ServiceNow ITSM development, with hands-on experience in Incident Management, Problem Management, Change Management, Knowledge Management, Service Catalog, Mobile Apps, and Virtual Agents. This role will be pivotal in configuring ServiceNow applications and enhancing operational efficiency through tailored software solutions.
Key Responsibilities:
- ServiceNow Configuration: Configure ServiceNow ITSM applications in accordance with established design plans to ensure optimal performance and compliance with specifications.
- Testing Expertise: Conduct unit testing, system integration testing, performance testing, user acceptance testing, and other client-specific testing to validate solutions.
- Development Skills: Lead the development of ServiceNow applications using JavaScript, Jelly, and various web services (XML, HTML, CSS) to create robust solutions tailored to business needs.
- Database Management: Utilize SQL queries and LDAP queries for connecting to databases like Oracle and MySQL, ensuring efficient data retrieval and management.
- Process Improvement: Design and implement repeatable processes for development, testing, staging, and production environments to enhance reliability and availability.
- Agile Methodology: Collaborate with project teams, actively participating in planning meetings and retrospectives, providing feedback and insights to drive continuous improvement.
- Communication: Effectively communicate technical concepts to both technical and non-technical audiences, fostering collaboration across teams.
Essential Qualifications:
- Experience: 5+ years of experience as a ServiceNow ITSM Developer with a focus on Incident Management, Problem Management, Change Management, and other ITSM applications.
- Technical Proficiency:
- Comprehensive knowledge of ServiceNow ITSM applications and their configuration.
- Proficiency in JavaScript, Jelly, XML, HTML, and CSS.
- Familiarity with SQL and LDAP for data connectivity.
- Certifications: ServiceNow Certified Systems Administrator is required.
- Methodology Knowledge: Strong understanding of Agile/Scrum methodology and the ITIL framework.
- Software Development Lifecycle (SDLC): Solid grasp of SDLC processes and best practices.
Desirable Skills:
- Knowledge of Oracle Developer 6i and Forms is a plus.
- Strong analytical and problem-solving skills with meticulous attention to detail.
- Ability to adapt quickly to changing requirements and drive project success.
If you are a qualified candidate eager to take advantage of this outstanding opportunity, please submit your resume for immediate consideration! We look forward to your application.....Read more...
