Reporting to the General Manager this role is responsible for;
Supporting Tottenham Hotspur Football Club (THFT) main helpdesk and CleanEvent (CE) management with administrative duties. Working on Event day as main helpdesk administrator for CE.
Key Responsibilities:
Assist in the finalisation of the indicative staff plan and assist in the preparation of staff rosters in the Human Force IT System
Assist the Manager with staff briefings – (preparation of stand-by lists, information sheets etc.)
Assist the manager with staff applications and ensure that appropriate employee checks are done, application forms and other supporting documentation is finalised and forwarded to payroll
Assist the Manager by ensuring that the timesheets are completed by all staff accurately and that all timesheets are correctly entered into the Human Force system database
Assist the manager with the processing of all purchase orders; job dockets are correctly entered into the finance system
Assistance for the provision of adequate uniforms, laundry arrangements and ensure all uniforms are ready for distribution
Arrange display of all site plans, whiteboards, event timetables and any relevant information to assist venue management and staff
Set up the Human Force system for biometric staff clock-in and out processes
Ensure all staff are signed on and issued with the correct uniform
Ensure area supervisors and manager are aware of any staffing issues
Ensure all staff sign off at the end of their shift and return uniforms, radios and keys
Ensure timesheets are completed accurately in the Human Force system and passed on to payroll for processing according to the stated process
Ensure all paperwork relating to hiring staff has been completed and passed to the HR/Payroll Department in a timely manner
Ensure incidents/accidents which occur are reported on the Atlas database
Operating the event day help desk when required, ensuring all information is correct and thoroughly followed through to completion
Answer phones and direct calls/take messages as required
Distribute emails, posts etc. as required
Ensure data entry of purchase orders and job dockets daily
Print event evaluations and staff assessments for distribution to Area supervisors for the close of the event
Undertake client administrative duties similar to those described above
Client & Team Relationships
Work closely with clients, attending daily and weekly catch-ups to align on expectations and address any concerns
Participate in Toolbox Talks and team briefings, ensuring key updates and policies are communicated effectively
Foster positive relationships with both internal teams and external stakeholders to deliver exceptional service
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and regulations
Business administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, proofreading techniques
Decision Making - cost benefit analysis, break-even analysis,
5 Whys, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high-quality presentations
Training Outcome:CleanEvent believes in growing talent from within, providing opportunities to advance as your skills develop.Employer Description:CleanEvent is a company that provides cleaning and security services to sporting and leisure
facilities. CleanEvent is fast becoming a leader in this industry sector with multiple locations across
the United Kingdom.Working Hours :Any 5 out of 7 days each week. Shift pattern to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
As receptionist the apprentice will be the first port of call for people calling and visiting the office.
The apprentice will also deal with:
Administrative tasks
Preparation of documents
Opening files and preparing letters using the case management system
Providing updates as required, by telephone, face to face, and by email
Training:Business Administrator Level 3.
The apprentice will study with Oxford Professional Education and attend online workshops. The apprentice will be supported by an allocated trainer throughout their apprenticeship. Training Outcome:Career progression will likely be available, most likely in the direction of office management/marketing, although longer term prospects may include some legal training and qualification for an apprentice with the appropriate skills.Employer Description:Lee Chadwick Solicitors LLP currently has 4 branches across Oxfordshire.Working Hours :Monday - Friday. 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Input and retrieve data
Receiving / directing telephone calls
Liaise and interact with both internal and external customers
Use of in-house transport / planning system
Use of customer systems to ensure effective customer service and timely planning
Administration support to the Planning Dept.
Understanding and following procedures where necessary
Take responsibility for initiating and completing tasks in a timely manner
Training:Business Administrator Level 3 Standard EPA:
Exam - Knowledge Test (comprising of 50 multiple choice questions)
Completion of portfolio
Presentation - around Project/Improvement
20% OFF-THE-JOB A minimum of 20% of the learning must be completed off-the-job' and could include the following:
Induction to programme
Online self-study learning activities, including courses, webinars (topics based around the Knowledge, Skills, and Behaviours) as well as topics tailored to the apprentice's specific job role
Completion of assessments and reflective journal entries
Mentoring/shadowing
Employer training
Support and preparation for EPA
Employer project support
Learning Coach support
Training Outcome:Permanent job upon completion of the Apprenticeship programme. Apprentices can progress onto other qualifications such as Foundation Degrees in areas such as Business, Business Management and Business Administration.Employer Description:David Bratt & Sons (Haulage) Ltd., is a reputable haulage company based in Cheadle, Stockport. We specialise in the distribution and delivery of steel, construction materials and control panels. We have an exciting opportunity to join our Transport team at David Bratt & Sons as a Transport Administrator - is this role for you, apply today!Working Hours :9am-5pm, Monday - Friday, 30 minute lunch.Skills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Team working....Read more...
Service Coordinator
Construction / Engineering Industry
Salary £27,000 per annum
Permanent Role
Office-based role Mon-Fri
Grays RM20 5QS
33 Days Holiday, Life Assurance, Pension 8% matched
Got a knack for planning and a background in service admin or coordination? Ready to take your skills to the next level? The role could be for you..
We are looking for a Service Coordinator in the Grays area to join a growing aftersales and service team for a market leader in specialist equipment. Due to nationwide growth, the company is expanding their team. This is a full-time position with responsibility for the coordination and administration of all plant and machinery.
Other suitable titles could include: Maintenance Coordinator, Engineering Coordinator, Service Administrator, Fleet Administrator, Maintenance Planner, M&E Coordinator, Planning Administrator or similar.
The Role - Service Coordinator:
- Manage job requests, work orders, and scheduling of service visits for engineers and technicians.
- Act as the main point of contact for customer service queries, providing timely updates and professional communication.
- Maintain accurate service records, including job sheets, reports, certifications, and asset histories.
- Coordinate machine collections for servicing and ensure all jobs are tracked through to completion with proper follow-up.
- Prepare job quotes, raise invoices using UpTool, and support credit control by highlighting outstanding payments or service holds.
- Order and track spare parts, log usage, and liaise with procurement and stores for restocking.
- Assist in compiling service data and preparing KPIs and performance reports.
- Collaborate with the Northern service team to ensure consistent administrative support and share best practices.
Key Candidate Requirement - Service Coordinator:
- Strong organisational and time-management skills.
- Previous experience in a service administration or coordination role, preferably within engineering, construction, or equipment servicing industries
- Excellent communication, able to deal confidently with customers and internal teams.
- Experience using with MS Office and/ or service management software (e.g. Joblogic, BigChange, simPRO or UpTool).
- Proven ability to manage multiple tasks and competing priorities in a calm and organised manner.
- Detail-oriented with a strong focus on following structured processes.
Salary and Package - Service Coordinator:
- Salary £25k-£27k per annum, depending on experience
- Working hours 8:30-5pm Mon-Fri
- Performance-Based Incentives
- Life Assurance up to 6x your annual salary.
- Benefits Platform
- Cycle to Work Scheme
- Health & Wellbeing Support: Including medical, dental, and mental health services.
- Holidays: 25 days plus bank holidays.
- Matched pension up to 8%
- Opportunities to grow within an international organisation.
Interested? To apply for this Service Coordinator position, here are your two options:
- "This is the job for me! When can I start?" - Call now and lets talk through your experience. Ask for Emma Gimore 0116 254 5411 between 7.30am - 4.30pm.
- "I think I'm right for this position, but I'm not sure I have enough to get an interview" - Click "apply now" so I can read your CV and let you know
Precision People is committed to keeping our candidates informed and offer a guaranteed response within 7 days when applying through the application system.
PPDEL....Read more...
EPOS & Office AdministratorSalary 28-30k depending on experience + excellent benefits packageFull timeHarrogate office basedUp & Running is an award-winning national retailer in the specialist running sector, with 28 stores and online web sales, whilst remaining an independent family-owned business.Are you a proactive and detail-oriented individual with excellent attention to detail, organisation, and communication skills? Join our team today!This role will be based in our Head Office to manage our EPOS system and support our stores, as well as assist with a range of administrative tasks across the business.Key Responsibilities but not limited to:-
Manage and maintain the EPOS system including product uploads, pricing changes and general stock managementProvide daily, weekly and monthly reports to key personnel on business performanceProvide customer service and support to storesMonitor stock movement and store cash flowLiaising with suppliers on upcoming and current product informationAny additional tasks as requested
Requirements:
Strong customer service skills and attention to detailStrong IT skills including a good working knowledge of Microsoft Office suite, particularly Excel.Experience with EPOS systems or product databases preferred but not essential (training provided)Ability to work independently and manage time effectivelyPrevious office experience essential
In return for your hard work, we offer a generous staff discount, birthday day off, 28 days holiday (pro-rata), Employee Assistance Programme, and more. Join a team of like-minded individuals who are dedicated to helping customers achieve their goals.More information is available on enquiry. Please get in touch to learn more or to apply. INDLS ....Read more...
Answering phone calls, taking messages, and handling official correspondence
Managing files and company records
Welcoming customers and guests in the reception area
Performing data entry tasks as needed
Supporting customers and colleagues with administrative tasks
Ordering office supplies and ensuring stock levels are maintained
Processing sales orders using our CRM system
Assisting with sales and marketing administration
Maintaining a database of support and maintenance agreements and coordinating renewals
Communicating with clients and assisting with queries
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Founded in 1994, Intellitec has evolved from a small supplier of battery protection equipment to an internationally renowned system solutions and application engineering company, specifically for the specialist vehicle market.
We design and manufacture electronic systems for special vehicles, leisure vehicles and boats plus off grid power generation systems. Our unique products are used for power distribution, charging, switching and controlling electrical systems in a wide variety of applications including bus, truck, emergency service, leisure vehicles and marine. Our current product line consists of over 10,000 systems or parts, we have an ongoing program of new product development and product life cycle management. Our team of specialist engineers also develop bespoke solutions to meet the individual needs of clients worldwide.Working Hours :Monday to Thursday, 08:30 to 17:00 (with half an hour for lunch and a 15 minute break). Friday, 09:00 to 15:00.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
Answering incoming telephone enquiries professionally and efficiently
Making outbound calls to follow up on quotes and orders
Responding to customer enquiries via email in a timely manner
Providing accurate sales and product information to customers
Greeting and assisting customers in our showroom, taking orders and processing sales
Accurately entering customer orders into our electronic system
Handling customer complaints with empathy and professionalism
Supporting all aspects of general administration and office duties
Training:All training on site.Training Outcome:Opportunity of a full time position after the apprenticeshipEmployer Description:A1 Blinds is a trusted name in custom-made window furnishings, offering quality products and excellent customer service. As we continue to grow, we are looking for an enthusiastic and motivated Apprentice Office Administrator to join our friendly team.Working Hours :Between 8am-4pm, days to be confirmed.Skills: Communication skills,Creative,Customer care skills,Initiative,IT Skills,Organisation skills,Problem solving skills,Team working....Read more...
Scanning and digital storage of goods received notes.
Filing in procurement department
Training in reception duties
Introduction to accounts system and training in invoice processing
Working on own initiative in invoice processing department
Training in resolution of invoice queries, involving liaising with procurement and plant departments
Dealing with other members of staff and suppliers
Answering outside calls to the business
Training:
One day every two weeks at Telford College
Assigned mentor within the workplace
Assessor visits from Telford College
Working towards Level 3 Business Administrator qualification
Training Outcome:Potentially leading to a permanent position as purchase invoice processing clerk and reception cover.Employer Description:Award winning construction company, employing 220 staff directly. Apprentice will be based in the finance/admin department at Head Office in Hortonwood, Telford.Working Hours :Monday to Friday 9am - 5pmSkills: Organisation skills,Number skills,Team working,Confident,Punctuality,Self-motivated....Read more...
Support the sales departments to ensure customer enquiries are answered and provide support via phone and email
Help the sales departments with customers product orders and returns
Support the sales departments with managing customer accounts and updating records in the database
Store all orders, correspondence and import documents using an electronic filing system
Liaise with other Riedel personnel regarding customer queries, problems or customers special requirements
Training:
20% off the job training
Training Outcome:
Could lead to a permanent position for the right person
Employer Description:RSN.UK Ltd is the market leader in drink specific crystal glassware. With a thriving and fast-growing business through trade sales and e-commerce (to the retail, hotel and restaurant and consumer sectors), we're looking for an Apprentice Sales Administrator to join our small and friendly team.Working Hours :Monday - Friday (typically 9.00am to 5.00pm with 30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative....Read more...
As Service Coordinator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of between £25,000 and £27,000. Working for a highly successful and established business with decades of experience supplying garage equipment.
Purpose of the role:
Working as part of the small service team. Planning, scheduling and reporting on engineer activities, working with the service department and ensuring the smooth process of operations.
Key Accountabilities of the Service Administrator:
Schedule and coordinate engineer diaries to provide maximum efficiency
Be first point of contact for customers
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Plan and coordinate service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Contact customers to progress payment of invoices
Maintain database all customer records
Skills Required for the Service Administrator:
Experience in scheduling/planning preferred
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What’s in it for you?
A salary of between £25,000 and £27,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
22 days hols +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation
....Read more...
Raising reactive and planned jobs via CAFM system
Recording and filling (all digitally) of completed works
Managing engineers workflow
Invoice checking
Taking work requests from the clients
Dealing with and responding to email correspondence
Training:Training and Qualification Level
What training will the apprentice take and what qualification will the apprentice get at the end?
Business Administrator Level 3
Supporting and engaging with different parts of the organisation and interact with internal or external customers
Training Outcome:
Full time role, training in different aspects of the business
Employer Description:Lorne Stewart is a company specialising in mechanical and electrical engineering, integrated facilities management, and small works engineering throughout the UK.
They operate across various sectors, delivering both large and small projects for end-user clients.Working Hours :Monday- Thursday
8:30am- 17:00pm
Friday
8:30am- 16:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Works well with a team,Flexible,Able to work under pressure....Read more...
Processing new patient registrations
Answering the phone
Accompany visitors into building
Filing and photocopying
Using other IT systems like, Emis, AccuRx Patchs to record patient data send patient messages for appointments campaigns like flu campaign. Collating the replies
Scanning documents into patients’ records using DOCMAN system
Updating the surgery website as and when required
Recording
Participating in mandatory training such as Safeguarding, CPR
Working with the rest of the GP Practice team to ensure the smooth running Booking appointments after learning the EMIS System
Scanning of the practice
Training:Apprentices will be required to attend college at least x1 day per week either at Uxbridge, Harrow or Hayes Campus completing necessary mandatory training and units associated with the apprenticeship.
Our Account Manager, industry-trained assessor and Learning Advocate support apprentices to deliver our high-quality training programmes.
The apprentice will be required to complete:
Apprenticeship Standard
End Point Assessment
Functional Skills in English, maths and ICT (if required)
Other training will be provided by the employer as required to enable the fulfilment of the job role
Training Outcome:
You can progress to a Lead Reception role, Senior Administrator or to Practice Management, receptionists have been trained up as Health Care Assistants in our practice, which is the first step towards a clinical role treating patients within GP Practice
There are also training and upskilling opportunities to expand your knowledge and skills and to meet with other Receptionists
Employer Description:Hillingdon Health Centre is a Doctors surgery based in west London.Working Hours :Monday - Friday, 9.00am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills....Read more...
Maintaining and monitoring the practice appointment system
Process personal, telephone and e-requests for appointments
Answer incoming phone calls, transferring calls or dealing with the caller's request appropriately
Signpost patients to the correct service
Initiating contact with and responding to requests from patients, team members and external agencies
Read code data on SystmOne
Photocopy documentation as required
Data entry of new and temporary registrations and relevant patient information as required
Input data into the patient's healthcare records as necessary
Direct requests for information i.e. SAR, insurance/solicitors letters and DVLA forms to the appropriate team members
Manage all queries as necessary in an efficient manner
Carry out system searches as requested
Maintain a clean, tidy, effective working area at all times
Monitor and maintain the reception area and notice boards
Support all clinical staff with general tasks as requested
Provide cover during staff absences
Scanning of patient-related documentation and attaching scanned documents to the patient's healthcare records
Complete opening and closing procedures as required
Support in the management of repeat prescriptions, ensuring they are processed accurately and efficiently
Training Outcome:On completion of the apprenticeship, you may be offered a permanent role with the practice as an administrator, subject to vacancies at the time. Employer Description:Topsham Surgery and Glasshouse Medical Centre is a 2 site GP Practice serving the population of Topsham, Countess Wear and surrounding areas. We have 12,000 patients registered across the 2 sites.Working Hours :Monday to Friday, 08:30am - 18:30pm, on a rota basis.
Additional hours may be available on a rota basis for weekend shifts, which are paid at enhanced rates.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As a Business Administrator apprentice, you will:
Greet and support clients in person, by phone and via email
Respond to or forward client enquiries to the appropriate staff member
Book appointments and manage calendars for business advisers
Keep client records up to date using our CRM system
Learn to use Excel and help ensure our audit spreadsheets are accurate and fully populated
Help prepare documents and materials for workshops, events and webinars
Support the team with general office administration (e.g. ordering supplies, filing, printing)
Assist with finance-related admin, such as submitting receipts and invoices to our finance team
Contribute to the planning and delivery of events such as networking sessions and training workshops
Attend internal meetings and take notes or follow up on agreed actions
Learn to use tools like Excel, Word, PowerPoint, Teams and SharePoint effectively
Use software tools to support marketing, communications and programme delivery
Support small internal projects and take ownership of simple tasks with guidance
Help review and improve internal documents, checklists and administrative processes
Training:
Training will be delivered by Oxford Professional Education by attending live online workshops
You will have one day per week allocated for off-the-job training
You will have a allocated trainer who will support from Oxford Professional Education
Training Outcome:After completing the Business Administrator Level 3 Apprenticeship, you could progress into roles such as:
· Business Support Officer or Programme Coordinator
· Executive or Team Assistant
· Data, Finance or CRM Administrator
· Communications or Events Assistant
You may also choose to pursue further training, like a Level 4 apprenticeship, a business-related qualification or certifications in project support, data handling or office management. The skills you gain are useful across many sectors, including education, local government, charities and small businesses.Employer Description:Portobello Business Centre (PBC) is here to make sure you hit your goals. We’re a friendly, not-for-profit social enterprise based in the heart of West London at Morley College, and we’re all about one thing—helping you succeed.
We’ve got everything you need to turn your vision into reality: one-to-one advice, training courses, workshops, consultancy, and even networking opportunities to get you connected with the right people. And when it comes to securing funding? We’re experts—because a little extra cash flow can make all the difference when you’re building your empire!
For over 25 years, we’ve been the go-to hub for start-ups and scale-ups across West London. From market traders to classic car restorers, restauranteurs, children’s entertainers, fashion designers, and artisan food makers—we’ve helped them all launch, grow, and thrive.Working Hours :Monday to Friday, 9:00 AM – 5:00 PM (including a 1-hour lunch break). One day per week will be allocated for off-the-job training as part of the apprenticeship – day to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Proactive,Motivated,Reliable,Understands confidentiality....Read more...
The primary purpose of this position is to support the administrative function of the operations team. The Apprentice Administrator will work alongside operations management and the wider operations team.
Most duties will be completed via the company’s customer management system (CRM).
Key Responsibilities:
Goods In/Goods Out- make sure systems are updated and items are correctly allocated to the storage location.
Organise the collection and delivery of repairs to TRG Poland and Manufacturer repair facilities.
Coordinate customs information and dispatch documentation of customer property to repair centres across the UK and Europe.
Raise new work tickets on internal and external systems and portals
Compile the final dispatch of repaired customer equipment to the nominated delivery location
Periodic audit of customer stock in line with accuracy KPI’s
Work to agreed timescales for all activities – ensuring all customer agreements and procedures are followed
Use the internal CRM system to ensure stock visibility is accurate at all times
Support the operational team to meet customer requirements
Pick devices and accessories in line with customer requirements
Follow health and safety procedures, including the use of PPE where required
Any other task as reasonably requested by management
Knowledge, skills, and experience required for an IT literate with experience in using Microsoft Office applications.
Knowledge, skills, and experience required for the role:
IT literate with experience of using Microsoft Office applications
Strong Communication skills
Willingness to learn and adapt to changeSelf-motivated with the ability to work alone or as part of a team.
Ability to multitask throughout the working day
Able to work to deadlines and standards as agreed with our customers
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:Staff development is key and you can look forward to exciting career progression opportunities beyond the apprenticeship for the right candidate.Employer Description:TRG Solutions Technologies are an award-winning leader in the supply and management of mobile technology, working within various markets including Retail, Transport & Logistics, Warehousing, Distribution and Field Services.
They are a young, driven, and passionate organisation which is focused on growing rapidly, with a friendly, welcoming culture. This sought-after role won’t be around for long so apply now!Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
Repairs Administrator - Harlow, Essex - Up to £26,000 per annum CBW Staffing Solutions is proud to partner with a well-established and reputable Property Services Contractor located in the heart of Harlow, to find an experienced and highly organised Repairs Administrator to join their team. This is an exciting opportunity for a motivated individual to become a key part of a growing organisation that values its staff and fosters a collaborative and positive work environment. The business has recently refurbished its office space, offering a modern and comfortable work environment. Position Overview: The successful candidate will play a crucial role in supporting the day-to-day operations of the business. You will be responsible for a range of administrative tasks, including liaising with clients, managing diaries, processing orders, and handling various internal systems. This position is ideal for someone with a strong administrative background and previous experience in Property Services or a related field. Working Hours and Benefits:Full-time, Monday to Friday, 8am to 5pmHybrid after probation Competitive salary up to £26,000 per annum, depending on experienceNewly refurbished offices with a welcoming and supportive team environmentKey Responsibilities:Serve as the primary point of contact for clients and internal staff, providing professional and timely communication.Manage diary appointments and coordinate schedules using the company’s internal software systems.Utilise internal and external platforms to ensure smooth operations and effective communication across departments.Raise and manage Purchase Orders, coordinating with suppliers and placing orders for engineers as required.Generate and process quotations for clients, ensuring accuracy and timeliness.Work closely with the supervising team to arrange engineer schedules, ensuring all appointments are efficiently organised.Scan, file, and upload documents to the system, ensuring accurate record-keeping and compliance with company policies.Manage and process incoming and outgoing emails and phone calls, addressing inquiries promptly and professionally.Assist with opening and closing jobs in the system, ensuring all information is recorded and tracked accurately.Help manage and maintain the call-out rota, ensuring smooth scheduling and deployment of engineers.Provide general administrative support to the team as needed, contributing to the efficient running of the office.Required Skills and Experience:Previous experience working in a Facilities Management (FM) environment is highly desirable.A strong background in administrative tasks, with the ability to multitask and prioritise workloads effectively.Experience in financial administration, including processing quotations, invoices, and purchase orders.Proficiency in Microsoft Office and other IT systems, with the ability to quickly learn new software.Excellent organisational skills and attention to detail, with a proactive and self-motivated approach to work.Strong communication skills, both written and verbal, and the ability to liaise effectively with clients and internal teams.Why Join Us? This is an excellent opportunity for someone looking to advance their career within a supportive and dynamic business environment. You’ll be joining a team that values your input, where your efforts will directly contribute to the continued growth and success of the company. In return, you’ll receive a competitive salary, an excellent work-life balance, and the chance to work in a newly refurbished office space in a friendly, family-oriented atmosphere. If you meet the above criteria and are excited about the opportunity to join a leading family-run business, we would love to hear from you. Please send your CV and a cover letter to Abbie at CBW Staffing Solutions for more details! We look forward to receiving your application!....Read more...
Just for mortgages has a fantastic opportunity to offer to the right candidate looking for an apprenticeship, to join their successful team as an Apprentice Administrator.
Duties will include:
Data inputting
Filing
Letter writing
Dealing with enquiries on phone or email
Ordering office supplies
Reception duties
Meeting and greeting clients
To comply with the Health & Safety policy and good practices
Training:Level 3 Business Administrator apprenticeship standard.
This is a work based programme which means that predominantly, your learning will take place on the site of your employment and within your contracted working hours.
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.
You will attend monthly online tutorials and have regular visits with your training specialist in your place of work.
We also offer 4 trips across the academic year, which have a direct relationship to the topic covered within the apprenticeship. These trips are a great way to experience different business models and to work with other apprentices, sharing good practice along the way.
You will work with expert assessors to develop new knowledge, skills and behaviours within the profession.Training Outcome:At the end of the apprenticeship, there may be an opportunity to progress into a full time, permanent role with further role specific training to ensure your ongoing success.Employer Description:Just 4 Mortgages Ltd™ are independent Whole of Market mortgage consultants. This means we can access any bank or building society using our computer sourcing system to get you the best deals available. Here at Just 4 Mortgages we do a lot more than just finding the best deals for you! We will take the stress away and be here for you from your first appointment with us, to application, to completion and after.Working Hours :Monday to Thursday, 09:00 - 17:30. Friday, 09:00 - 17:00.
Every other Saturday, 09:00 - 13:00.
If the apprentice works on a Saturday, they will be given time off during the week to compensate.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Understand confidentiality,Reliability....Read more...
Meeting and greeting visitors
Answering incoming calls and passing to relevant colleague / department
Making external calls to clients or organisations to obtain documentation
Working on legal cases and following processes
Updating CRM system and case notes
General office duties, photocopying, filing, emailing & scanning documentation
Working closely with legal colleagues, gaining an insight for future development
Opportunity to develop a process improvement for department
Training:
Level 3 Business Administrator Apprenticeship Standard
Functional skills
Work based learning
Training Outcome:
Progression onto full time employment
Employer Description:We’re a young, dynamic practice. As individuals, we’re ambitious, focused and approachable. And as a business, we’re growing all the time.
Having started as a small practice in Preston, we now have over 30 staff.
This gives us the scale and scope to provide a personal service using the processes and technology expected of a larger company. We do all of this without ever losing that personal touch, resulting in the best of both worlds for our clients.Working Hours :Monday - Friday, 9.00am - 5.00pm / 1 hour lunch (unpaid)Skills: IT skills,Good telephone manner,Keen to learn,Punctual,Polite....Read more...
Use varying methods of communication with customers and franchisees - email, text, telephone and social media
Administration of Direct Debit software and other customer payment method tools
Production of management reports
Importing of new customer records and scheduling
Using all Microsoft applications and company databases
First point of contact with customers
Dealing with queries, taking customer payments & resolving issues
Interaction with office team members and operations team members
Interaction with Maintenance Manager and instruction into key operations tasks from time to time
Training:Business Administrator Level 3.Training Outcome:Progression within the company into a management role is possible.Employer Description:We provide domestic window cleaning on a large scale. Ezy-Clean was established in 2002. We currently have over 8000 active customers across the South East of England. We operate a franchising system and have 20+ franchisees at present.Working Hours :Monday to Friday 8:45am to 5pm with lunch and standard breaksSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Knowledge of Microsoft Excel,Knowledge of Microsoft Word,Knowledge of Microsoft Outlook....Read more...
As a Business Administration Apprentice at Great British Energy - Nuclear, you'll have the opportunity to immerse yourself in a dynamic and supportive environment where every day brings new challenges and learning experiences. You'll play a crucial role in ensuring the smooth operation of the organisation by managing calendars, booking meetings, and handling important documents. Your contributions will help keep the business delivering as you support business meetings and travel arrangements, process commercial approval forms, and maintain accurate records. This role offers a unique blend of administrative tasks and interaction with various departments, allowing you to develop a diverse skill set. You'll enjoy the satisfaction of knowing your work directly impacts the efficiency and success of the company, all while being part of a team that values professionalism, integrity, and continuous improvement. If you're someone who thrives on organisation, enjoys problem-solving, and is eager to grow within a reputable company, this role is perfect for you.
Job Responsibilities:
Manage calendars and book meetings: Ensure efficient scheduling and coordination of meetings and appointments
File company information: Organise and maintain documents on SharePoint and the company's management system
Document lifecycle management: Handle formatting, grammatical review, and issue documents using the Quality Management System
Mailbox management: Respond to emails promptly and manage incoming and outgoing correspondence
Support business meetings and travel arrangements: Coordinate logistics including booking venues and arranging equipment
Support Commercial Activities: Ensure accurate and timely processing of forms related to commercial activities
Book meetings and manage calendars
File company information on SharePoint and the company's management system
Handle document lifecycle management including formatting, grammatical review and uploading onto company management system
Manage mailboxes and respond to emails promptly
Support the arrangements for business meetings and travel
Support process for commercial approval forms
Maintain accurate records and handling of company information
Assist in organising meetings, events and logistics
Generate and distribute reports as needed
Conduct reviews and maintenance of records and processes for compliance
Collaborate with various departments to ensure smooth operations
Training:
Business Administrator Level 3
Day release at City Skills Limited
Training Outcome:This role is part of our talent plan for the future. Upon successful completion of the apprenticeship, you will be eligible to be considered for any other suitable vacancies.
To find out more about Administration roles and what careers it could lead to, visit the Not Just Lab Coats website.Employer Description:As the specialists in skills for science and technology, our purpose is to make sure your business; your people and our industry are future ready.
We are a not-for-profit charitable organisation with a family of commercially focused companies committed to supporting the skills, needs and ambitions across the UK science and technology sector.Working Hours :Monday to Friday, 9am - 5pm with 30-minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical....Read more...
The following are the core responsibilities of the medical secretary. There may be on occasion a requirement to carry out other tasks and this will be dependent on workloads and staffing levels.
Typing letters, reports and associated documentation as required
Liaising with external agencies such as hospitals and community services ensuring referrals are processed efficiently
Manage all enquiries in an effective manner
Support Reception staff, providing cover if required
Action incoming emails
Processing workflow
Scanning of patient related documentation and attaching scanned documents to patient healthcare records
Process referrals using the electronic referral system
Read code date on EMIS web clinical system
Manage all administrative queries as necessary
Support all clinical staff with general administrative tasks as requested
Summarising of patients records
Maintain patient confidentiality at all times
Training:
Full Business Administrator - Level 3 qualification
On-the-job training to support role development
Off-the-job training (College attendance) to support qualification requirements as/if required
Employer to allocate dedicated training time to complete Off the Job training requirements
Functional Skills support- maths/English- if required
Training Outcome:
Possibility of future employment/progression opportunities upon successful completion of Level 3 qualification
Employer Description:West Hoe Surgery are a well-established medical practice that support over 5000 patients. Apart from offering clinics to support chronic diseases such as diabetes and asthma, they also support a variety of other medical services including antenatal and postnatal care, minor surgery and various vaccinations to support a variety of illnesses and patients.Working Hours :Monday- Friday- Working within shifts initially over 5 days but may change to 4 days. Working days/shifts will be confirmed at the interview (30 minutes unpaid lunch break)Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Team working,Initiative,Patience,Clear, polite telephone manner,Good interpersonal skills....Read more...
As an apprentice, you’ll play an important role in supporting the day-to-day running of our GP surgery. You’ll learn how to:
Greet and assist patients at reception
Book appointments and manage the diary system
Handle telephone and email enquiries
Maintain accurate patient records
Support the clinical and admin team with general office duties
Understand patient confidentiality and NHS processes
You’ll be working under the guidance of experienced staff and will be fully supported in your training and development.Training:The standard will be delivered using workplace training and learning, together with online learning and 1-2-1 support. You will work towards gaining a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Upon successful completion of the apprenticeship, we would hope to be able to offer employment with us, however if that is not an option at that time your qualification and experience would stand you in good stead for many vacancies within NHS primary and secondary care throughout Waveney and Norfolk.Employer Description:GP Surgery- Primary CareWorking Hours :To be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As a Business Administration Apprentice, you’ll work alongside solicitors and support staff to assist in the day-to-day running of the office. Duties will include:
Answering telephone calls and greeting clients
Managing incoming and outgoing mail
Preparing documents and correspondence
Maintaining and updating client files using our digital case management system
Booking appointments and managing calendars
General office duties (scanning, photocopying, filing)
You’ll receive on-the-job training and support, while also studying towards a Level 3 Business Administration Apprenticeship.Training:Business Administrator Level 3.
The training will be all workplace delivery meaning you do not need to attend Macclesfield College; an Assessor will come to the workplace to visit.Training Outcome:There may be a full-time position available upon the successful completion of this apprenticeship.Employer Description:We are a high-street law firm offering legal services in areas such as conveyancing, wills & probate, and litigation. Our dedicated team is known for delivering high-quality legal support with professionalism and care. We’re now looking for a motivated individual to support our Solicitors with administration tasks whilst gaining valuable qualifications and experience.Working Hours :Full-time, Monday - Friday (total of 37.5 hours per week), working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Interpersonal skills,Willingness to learn,Develop professionally,Reliable,Punctual,Interest in legal services,Professional....Read more...
Answering the telephone, taking messages and handling calls in a timely and professional manner
Providing an efficient and effective administration support to the sales and operations team
Handling sensitive and confidential information, including data entry
Maintaining and updating manual and computerised records/management information systems
Filing, storing and recording data and information
Administering and processing enquiries, referrals, and other requests
Utilising various IT systems including MS Office
Organising and supporting various events and meetings
Obtaining personal information for customers regarding their finance application
Loading customer information onto our CRM/proposal system
Quoting customer’s finance options and using sales techniques to secure the deal
Training:Financial Services Administrator Level 3.
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East.Training Outcome:Progression within company.Employer Description:We are one of the UK's Fastest Growing Motor Finance Broker, Established in 2013, Multi Award Winning. Good, Poor, and Bad Credit Specialists. UK's Most Extensive Panel Of Funders for Car and Commercial Vehicles.Working Hours :Monday - Friday, 9am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexibility,Time management,Ability to prioritise,Professionalism....Read more...
Be the first point of contact for our clients in person and on the telephone
Ensure that clients feel supported and valued by delivering award-winning client liaison
The ability to handle inbound phone calls
Deliver great customer service
Provide support to the wider administration team as required
Opening and logging incoming post, sending out post and parcels
Using our in-house system to upload documents to client files
Photocopying and filing
Booking meeting rooms and appointments
Training:
Business Administrator Level 3 Apprenticeship
20% off-the-job training
End point assessment
English and maths functional skills if required
Training Outcome:
Full-time position with the business or further professional development
Employer Description:• Established in 1821, Bell Lamb & Joynson Solicitors is a multi-award-winning law firm, with offices across North Cheshire and Merseyside.We are a forward-thinking firm which has invested heavily in both IT and staff with clear opportunities for advancement, progression, and training within the firm, with 66% of the current partners being trainee solicitors within the firm.Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Physical fitness,Confident Telephone Manner,Ability to prioritise tasks,Professional manner....Read more...