Receive and log reactive maintenance jobs from clients by telephone, email and maintenance portals
Raise jobs accurately on the company job management system
Review incoming jobs and assist with prioritising urgent and emergency call-outs
Allocate jobs to the appropriate engineers, operatives and subcontractors
Contact engineers to obtain updates on ongoing and completed works
Keep clients updated on the progress of their maintenance requests
Schedule appointments and coordinate access to properties and sites
Monitor outstanding jobs and follow up to ensure they are progressed within required timescales
Update job records with engineer notes, photographs, completion information and other relevant documentation
Assist with arranging materials, parts and additional works required by engineers
Liaise with approved subcontractors when specialist works are required
Request and process quotations where necessary
Assist with checking completed jobs before they are closed and prepared for invoicing
Respond professionally to telephone calls, emails and client enquiries
Maintain accurate records and ensure all job information is kept up to date
Provide general administrative support to the maintenance and operations team
Complete apprenticeship training, coursework and assessments alongside your day-to-day responsibilities
Training:You will attend Waltham Forest College, located at 707 Forest Road, Walthamstow, London, E17 4JB, as part of their apprenticeship training.
1 day per week at college
On-site college-based training
The remaining days will be spent working with FDE, gaining practical experience and developing business administration skills in the workplace
Training will support the apprentice in building the knowledge, skills, and behaviours required to successfully complete their apprenticeship
Training Outcome:This apprenticeship provides a strong introduction to the reactive maintenance industry. Following successful completion, there may be opportunities to progress into positions such as Maintenance Administrator, Maintenance Coordinator, Helpdesk Coordinator, Repairs Planner, Scheduler or Contract Administrator, depending on performance and business requirements.Employer Description:Storm Maintenance Ltd provides professional property maintenance, 24/7 emergency call-outs, and fire safety compliance services across London and the South East. They handle plumbing, electrical faults, heating, and general property repairs for residential and commercial clients.Working Hours :Monday to Friday 9am to 5pm, shifts, may work evenings and weekends.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
At Change Grow Live, as a Administrator Apprentice, you will be working towards the Business Administration Level 3 apprenticeship over the duration of 15 months, alongside your daily roles and responsibilities.
Your main responsibilities will be:
As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary.
To ensure effective processing of correspondence/ data entry as required.
To minute take at team and other meetings.
To collate, monitor and report data/information & statistics as required.
To maintain and assist with the setting up of a general filing system within the project.
To monitoring and order office stationery/requirements.
To maintain and balance local petty cash systems under the direction of the Senior Administrator.
To carry out photocopying as required.
To ensure that admin, record-keeping and communication within the project are maintained.
To undertake prescription administration duties as required
To co-ordinate operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc.
In carrying out the above duties the you will:
Work flexibly across operational sites as required.
Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision.
Seek to improve personal performance, contribution, knowledge, and skills.
Participate in appraisal, training, and supervision processes.
Keep abreast of developments in services and practice relevant to the aims of the service.
Ensure the implementation of all CGL policies.
Contribute to maintaining safe systems of work and a safe environment.
Undertake other duties appropriate to the grade of the post.
Training:Business Administration Apprenticeship Level 3, including Functional Skills in Maths and English.Training Outcome:Ongoing training and development.Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :37.5 hours per week, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Handling telephone calls and general email enquiries
Producing professional letters, emails and general correspondence
Using our CRM/property management system to record communications, make notes, update records and manage tasks
Liaising with management and ensuring information and tasks are passed to the relevant team member
Booking and coordinating property viewings, inspections, check-outs and other appointments
Arranging and coordinating repairs and maintenance between tenants and contractors, including obtaining quotes and following up outstanding works
Generating reports and maintaining spreadsheets and other business records
Writing up property inspection and check-out reports from information and photographs provided
Maintaining accurate and up-to-date property, landlord, tenant and applicant records
Following up outstanding tasks, enquiries and correspondence
Providing general administrative support to management and the wider team
Training:Business Administrator Level 3.Training Outcome:Permanent position upon successful completion of the apprenticeship.Employer Description:An independent estate agency built on honesty, genuine care, and strong local expertise. Established in Walsall and now proudly expanded into Cannock, Stafford and Stoke-on-Trent, we’re passionate about delivering a service that feels personal, transparent, and truly supportive.Working Hours :Flexible between 9.00am - 5.00pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
In this role, you will provide efficient and effective administrative support to Fee Earners, Legal Assistants and the wider team. You will help ensure that client matters are progressed smoothly, documents are handled accurately, and excellent standards of client service and compliance are maintained.
You will support the Commercial Property team with a varied range of administrative tasks, including:
Opening files, setting up opportunities on the system and entering information accurately
Contacting clients to request missing information where required
Dealing with incoming and outgoing post, including special or recorded delivery items, DX, couriers and scanning post to the correct location
Photocopying and scanning documents to the required standard
Assisting with client enquiries by telephone and in person in a professional and helpful manner
Making appointments, arranging meetings and maintaining Outlook diaries for team members
Supporting ID checks in line with AML procedures and helping ensure compliance with firm policies, procedures and excel requirements
Providing support to colleagues and other teams where needed
We are looking for someone who is client-focused, approachable and willing to learn. You will have strong attention to detail, good communication skills and a common-sense approach to your work. You should be organised, diligent and able to work well as part of a team.
The successful candidate will be enthusiastic about developing their skills, confident in dealing with people professionally, and keen to contribute to the smooth running of the office. A positive attitude, willingness to get involved and commitment to building a long-term career will be important.Training:
Business Administrator Level 3 Apprenticeship Standard
Your training will will be delivered within the workplace, weekly
This apprenticeship offers hands-on experience in a supportive Commercial Property team, with the opportunity to learn about legal administration, client service, compliance and office processes. You will be encouraged to develop your confidence, technical skills and understanding of how a busy legal team operates.Training Outcome:Permanent role as a Client Service Assistant / Administrator, with progression in role as required.Employer Description:Based in North and East Yorkshire, Harrowells is a regional law firm with a long and successful track record of offering high quality advice to businesses, families and individuals. We have over 120 staff and local offices in York and across Yorkshire. We have a significant presence in Yorkshire’s highly competitive legal market and are recognised as specialists at a national level in a number of legal sectors.Working Hours :Monday - Friday 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The role combines practical, on‑the‑job learning whilst working towards a Business Administrator Level 3 Apprenticeship.
As a trainee apprentice, you will be responsible for supporting the Teesside Restructuring team, working to deliver solvent liquidations for SMEs and large groups based across the UK. Working within this specialist team, you will assist with drafting documentation to allow companies to be placed into solvent liquidation, whilst also documenting and tracking compliance throughout the process alongside the management team.
As you develop and gain more experience, you will begin to start dealing with external professional advisors and liaise with directors and shareholders to agree key dates and provide updates.
Key Responsibilities include
Perform office administration tasks, including dealing with visitors and handling post
Respond to incoming calls and correspondence and draft letters and reports as required as part of the MVL case management team
Assist managers and the wider team with their portfolio of cases, including producing statutory paperwork and other legal documents, managing 'take on' administration processes and maintaining files
Maintain the case management system and other software to document statutory compliance and transactions
Diary management and scheduling meetings both internally and with clients
Producing time cost summaries for statutory reports
Answering the main office phone during busy periods, transferring calls and passing on messages for staff members
Training:
You will be working towards the Level 3 Business Administration Apprenticeship which is delivered virtually and attending weekly online live teaching sessions with the training provider
Training Outcome:
On successful completion of your apprenticeship, you will earn a Level 3 Business Administration and further progression as an Insolvency Administrator
Employer Description:At FRP, we are a leading national business advisory firm based in the UK. With over 950 team members, including more than 100 partners, we specialise in Corporate Finance, Debt Advisory, Forensic Services, Financial Advisory, Restructuring Advisory and Real Estate Advisory. Operating from 35 offices across the UK, Isle of Man and Cyprus, we are dedicated to helping clients navigate complex and difficult situations to create, preserve, and recover value.
Our approach is known for being honest, clear, and considered. We provide strategic solutions that cater to a broad range of businesses, from multinational organisations to small enterprises. Our commitment is to deliver expert advice and support, ensuring our clients can make informed decisions and achieve their goals.Working Hours :Monday to Friday 9:00am to 5:30pm, with a 1 hour unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Recruitment Administrator Recruitment Agency
Were looking for a proactive and organised Graduate (any Subject or Business related) to join our growing office. This is a great opportunity for someone who wants to build a long-term career in recruitment, with clear progression into other recruitment roles.
Youll be joining a fast-paced environment where no two days are the same, with ongoing training, support, and development provided from experienced team members.
The Role
Youll play a key part in ensuring all candidates are fully compliant and ready to work, supporting the wider recruitment team and keeping everything running smoothly behind the scenes.
Key responsibilities include:
- Managing the end-to-end compliance process for candidates
- Chasing and verifying documents (right to work, DBS, references, training, etc.)
- Carrying out compliance checks in line with company and client requirements
- Keeping candidate records accurate and up to date on the CRM system
- Liaising with candidates to guide them through the onboarding process
- Supporting recruiters with candidate submissions and placements
- Monitoring compliance deadlines and renewals
- Ensuring all files meet audit standards
What Were Looking For the below but not essential
- Previous admin or compliance experience (recruitment/healthcare preferred but not essential)
- Highly organised with strong attention to detail
- Confident communicating via phone and email
- Able to manage multiple tasks and deadlines
- Proactive attitude and willingness to learn
- A team player with a strong work ethic
What Youll Get
- Competitive basic salary (DOE)
- Full training and ongoing support
- Clear progression pathway into senior compliance, team lead, or recruitment roles
- Opportunity to move into a Recruitment Consultant position if desired
- Supportive, fast-paced office environment
- Real career development not just a job
....Read more...
Provide administrative support to the sales team.
Respond promptly to telephone, email and website enquiries.
Prepare and issue quotations, proposals and course information.
Process course bookings accurately and efficiently.
Maintain and update the Customer Relationship Management (CRM) system.
Monitor sales enquiries and follow-up prospective customers where appropriate.
Assist in achieving sales targets through effective administration and customer support.
Produce sales reports and management information as required.
Work within other departments as required due to business demands.
Training:
Level 3 Business Administrator
Functional Skills
Work-based learning
Training Outcome:
Progression onto full-time employment
Employer Description:At Adapt (UK) Training Services Limited, their mission is to empower individuals and organisations across a range of industries through high-quality, accredited training courses that uphold the highest standards of safety, skill, and professionalism.
They are committed to delivering excellence in training, fostering career progression, and supporting the industry’s development by ensuring every learner receives the knowledge, practical experience, and support needed to succeed.
Trusted across the UK for their integrity, expertise, and results-driven approach, they strive to be the benchmark for training excellence.Working Hours :Monday - Thursday 7:45am - 4:45pm / Friday 7:45am - 4:30pm / 1 hour unpaid break.Skills: Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Training will be required on all systems.
Preparation for meetings for the team
In advance, co-ordinating the team and preparation of printed material
On the day, preparing the room, greeting people for meetings, preparing drinks
Diary management
Attend meetings as and when required
Participate in staff development as required
Actively update the company CRM system with timesheets, enquiries and client details
Office housekeeping for the whole building, maintaining stock levels for all sundry items, ensuring housekeeping standards are maintained and the kitchen is always clean and tidy
Follow company processes and procedures as set out
Demonstrate the ability to multi-task and to be able to reorganise priorities at short notice
Every day is different, although certain aspects will have to be completed each day.Training:Business Administrator Level 3.Training Outcome:Remain with company and take on any future opportunities as they arise.Employer Description:Established in 1986...… and since then, we’ve been designing places where people can live, work and thrive.
Combining creativity with practicality, we listen carefully to your goals so our schemes don’t just look great, they work brilliantly, now and for years to come.
Sustainability is built into our process. From family homes to commercial spaces and heritage projects, we design with care for people and the environment.
Working Hours :9am - 5.30pm Monday - Thursday, 9am - 4.00pm Friday, (1-hour lunch break).Skills: Microsoft Office,Confidence,Hard Working,Polite....Read more...
Duties to include:
Processing of engineers’ timesheets
Ordering materials / subcontractors in a timely manner
Booking appointments with tenants for surveys / works to be carried out, to include lettering and mail merge / telephone communications
General office typing and administrative duties
Interaction/communication with customers
Development/improvement of internal systems to assist in the smooth running of contracts
Update software including creating new jobs/booking them in/assigning to engineers and control the status updates on the system
Liaison with and reporting to the housing authorities / clients with the weekly updates of jobs completed / issues
Monitor progress of jobs and advise CM/PM accordingly
Liaise with other departments as required
Training:
The training will take place over Microsoft Teams every month with a professional tutor at your place of work
Training Outcome:
This apprenticeship could lead to a full time position once the apprenticeship is completed
Employer Description:Orton Group is an Equal Opportunity Employer. Orton does not discriminate on the basis of race, religion, colour, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. Working Hours :Full Time Contract Administrator Apprentice required for busy office in Redditch. The successful candidate will have a good personality and not be afraid of working under pressure, working 40hours Monday- Friday (Times to be confirmed).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
Your duties will include:
Telephones - handling both inbound and outbound calls, passing actions and messages to team members in a timely and appropriate manner
Procurement - ordering vehicles to add to the exisiting fleet, processing all orders on our inhouse system
Logistics - booking vehicle deliveries
Administration - provide a comprehensive administration service to the team
Fully utilise all functions on Office 365 especially - excel, word, teams and outlook
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3, with support from your employer and the Chesterfield College Group.Training Outcome:Full time permanent employment upon successful completion of your apprenticeship for the right candidate.Employer Description:Carmmunity is an innovative digital procurement platform powering vehicle leasing and fleet management across the UK. Based in Derbyshire, we specialise in connecting brokers, dealers, and partners through cutting-edge technology that simplifies vehicle sourcing, quoting, and stock management.
As a BVRLA-accredited partner, Carmmunity works with leading finance firms and manufacturers to deliver competitive deals and exceptional service. Our platform ensures a seamless process—from order to delivery—supported by FCA-regulated dealers and strict service standards.
We pride ourselves on being industry leaders, offering tools that make finding and managing vehicles faster, smarter, and more efficient. Joining Carmmunity means being part of a forward-thinking team driving innovation in automotive procurement.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Patience....Read more...
Handle day to day post routines including:
Scanning and filing relevant post
Franking and preparing post out
General Office Duties including:
Answering calls and taking messages
Dealing with client queries
Updating ‘task’ management system
Updating our back-office system
Welcoming visitors, making refreshments
Managing adviser’s appointments
Adviser Support including:
Requesting and collating plan information
Assisting in client meeting preparation
Preparing client letters and illustrations
Liaising with clients and providers
Ongoing Client Reporting and Review Documentation including:
Producing and sending portfolio reports to clients
Preparing review documents for adviser
Preparing fund performance information
To progress to Trading and New Business Processing including:
On-line submission of pension and investment applications
Buying and selling trades on Investment Platforms
Submitting client’s income requirements
Fund switch trading on investment platforms
Checking completion of all trades
Medical underwriting applications with clients for life cover
Training:
Day to Day in-house training, office based in Coltishall, Norfolk
External on-line support from apprenticeship training provider
Training Outcome:
After the successful completion of the apprenticeship to be employed as a Financial Services Administrator with a long term view to progress to paraplanning/advising if applicable
Employer Description:Our goal is simple: to build a firm we’d proudly recommend to our own friends and family, where clients are genuinely at the heart of everything we do. From our independent investment proposition to our competitive fee structure, every part of our service is designed to put your interests first.
We want every client to feel understood, supported and empowered, with clear, personal advice they can trust. As we continue to grow across Norwich, Norfolk and throughout the UK, we remain committed to our values, embracing innovation while never compromising on quality, integrity or service.Working Hours :Monday - Friday, 9.00am - 5.00pm with flexible working offered after probation,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Main duties:
Communicate effectively with a range of customers at varying points in the service delivery cycle. This will include employers, college students, apprentices, parents, external agencies and internal departments
Always take responsibility for customer service and be active in delivering a level of service that meets or exceeds expectations
Effectively prioritise tasks to ensure deadlines are met and appropriately manage a varied workload
Maintain a range of central electronic resources for all colleagues that are up to date and accurate
Maintain up to date records and efficiently use a variety of administrative systems including manual filing systems, spreadsheets, databases, the college’s internal student tracking system, CRM and e-portfolio system
Maintain a range of central control records for the team, checking and validating data and information and identifying out of date, missing or incorrect information
Organise internal and external meetings as requested and take minutes for colleagues as required
Provide administration support for colleagues as requested and agreed with your line manager. This will include providing support for employer visits, and on-programme administration support to ensure colleagues can work efficiently and that activities are compliant. You will be answering emails and the telephone throughout each day, so being able to multi-task could be beneficial
Take an active role in agreed departmental projects as required
Training:Business Administrator Level 3.
Whilst the majority of training will take place at work, there will be occasional attendance at workshops (Teams and in person) with the college.
You will have a day per week to complete your apprenticeship coursework and assignments, attend workshops and liaise with your Apprentice Learning Coach. We will give you full training to ensure you are equipped for the work we ask you to do.Training Outcome:Apprentices are always encouraged to apply for any permanent roles within Cirencester College and we regularly have jobs available.Employer Description:Cirencester College is a specialist sixth form college in a rural setting on the outskirts of Cirencester, Gloucestershire. One of only three designated specialist Sixth Form Colleges in the South West, Cirencester College is one of the top ranking Sixth Form Colleges in the country.Working Hours :Monday to Friday 8.30am - 4.30pm (4pm on a Friday) which includes half an hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Non judgemental,Patience,ability to multi-task,Punctual and reliable....Read more...
The purpose of the role is to give support to the team and department in all matters relating to debt recovery.
Your main responsibilities would include:
Ensure that all legal work for which you are responsible is performed to an acceptable standard in accordance with client's instructions and to meet the practice standards of the Law Society
Participate in and contribute to practice development activities of the firm and/or department
Maintain acceptable standards in all aspects of office administration to include billing, file reviews, contract reviews, time recording and archiving
Ensure compliance with ISO 9001 and Lexcel procedures as required by the provisions of the firm’s quality procedures in force from time to time and any accompanying departmental procedures
Undertaking such administrative work on behalf of department as necessary
To answer the telephone, take messages and deal with enquiries as appropriate
To assist other members of the team as required, i.e. filing, photocopying, scanning, post allocation
Update file progress on office systems as required on the Nexum debt recovery system
To undertake to produce all monthly bills on behalf of the department and liaise with accounts office on any billing related issues
To undertake to produce reports for clients from the Nexum system upon request from client/fee earners
Taking credit and debit card payments
Training:Alongside your duties, you will also be studying towards the level 3 Business Administration apprenticeship, which includes learning from business administration specialists.
Level 3 Business Administrator apprenticeship standard, which includes:
Training provided by the employer and online with The Apprentice Academy
1 to 1 coaching with an experienced coach
End-Point Assessment (EPA)
Training Outcome:
Progression opportunities to the 'Legal Assistant' role in Debt Recovery
Employer Description:Pannone is an independent commercial law firm based in Manchester City Centre. Their offices are next to Deansgate Castlefield tram stop and Deansgate railway station. They founded the firm on a strong set of core values and those principles remain at the heart of their recruitment. They hold the Investors In People Gold award and offer a rewarding and supportive working environment. The Firm is ranked in the Legal 500 and Chambers and Partners directories. Their client base includes: Debenhams; Brother plc; DHL; Iceland; L’Oreal and PPL-PRS.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: IT skills,Attention to detail,Administrative skills,Analytical skills....Read more...
As a Business Administrator Apprentice, you will work closely with a range of internal departments, supporting day-to-day business activities and contributing to projects that help the company grow and achieve its goals.
You will gain valuable experience across customer and partner support, administration, internal systems, billing, account management and business improvement projects. Working with experienced colleagues across the organisation, you will develop your communication, organisation, problem-solving and administrative skills while working towards your Level 3 Business Administrator apprenticeship.
Responsibilities:
Respond to customer and partner enquiries by phone, email and web chat, providing a professional and helpful service.
Assist with billing and account-related queries, ensuring information is accurate and up to date.
Process account changes and service updates, following internal procedures and maintaining accurate records.
Work closely with internal teams to resolve customer and partner queries efficiently and effectively.
Develop proposals and contribute to projects designed to improve customer service and internal business processes.
Record and track customer and partner interactions using the company's bespoke CRM system.
Support customers and partners with understanding their usage, charges and available options.
Maintain accurate records and ensure administrative information is updated across relevant systems.
Assist with general business administration and support colleagues with day-to-day operational tasks.
Contribute ideas and feedback to help improve processes, systems and the overall customer experience.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 15 month apprenticeship, you will have obtained your Business Administration apprenticeship L3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:At Jellyfish Energy, we're more than just an energy company— we’re a growing team dedicated to delivering. We aim to deliver a simple, fair, and transparent offering to energy supply. Derived from a tech and data-led approach, we have direct access to unmatched reporting for both customers and partners.
As our customer and partner base grows, there is a need for our journey and we’re looking for a friendly and motivated Business Administror to join our company — supporting customers, partners and our internal team solving problems, and helping them manage their Electricity and Gas accounts.Working Hours :Monday-Friday (09:00AM-17:00PM).Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working....Read more...
As a business administrator your key responsibilities will include (but not limited to) :
Providing general admin support to other secretaries/ fee earners as required, including audio typing
Supporting fee earners with day-to-day tasks
Preparing mail and enclosures for despatch, including assisting with preparation of bundles
Sorting and scanning daily post
Typing documents quickly and accurately
Filing documents accurately and promptly using our case management system
Making outgoing calls to clients and others as and when necessary
Following our procedures and supporting compliance requirements
Maintaining confidentiality and handling sensitive information appropriately.
We’re looking for a passionate, punctual, articulate apprentice, with a keen eye for detail, who has ambitions to become a legal secretary.
You’ll learn side-by-side with experienced colleagues who are passionate about sharing their knowledge, giving you hands-on exposure to a wide range of tasks and a real understanding of how the whole business operates. With dedicated mentoring and support, you’ll build confidence, develop in-demand skills, and lay strong foundations for a long-term career.
If you’re motivated, eager to learn, and ready to take your first step into administration with a supportive business, apply now. This opportunity at will be highly sought after, don’t miss your chance to get started.Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotley with monthly on line sessions and at their campus one day on the 3rd, 5th and 10th month, giving you the training and support you need to become an all-rounded and successful administrator.Training Outcome:This is an ideal platform for someone looking to start (or progress) their career as a legal secretary in a busy law firm. Once the apprenticeship has been successfully completed, the career progression would be to a junior legal secretary.Employer Description:We’re a boutique law firm, specialising in the delivery of legal services to the property management sector. We’re proud to be a part of the property management industry. Managing people’s homes is a privilege, and it’s our privilege to advise and represent those who do so.
With an exceptional understanding of our sector, combined with our expertise and legal know-how, we’re on hand to help, support and advise our national client base.Working Hours :Monday to Thursday 9am-5pm and 8am – 4pm on Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Willing to listen and learn,Be reliable and punctual,Confidentiality....Read more...
Gain experience in sales, customer relationships and business development
Get involved in marketing, including campaigns, content and promoting our business
Develop an understanding of finance and commercial decision-making
Work closely with different teams and learn from people across the business
Answering queries by telephone and email in a professional, friendly and timely manner
Providing excellent customer service and ensuring all enquiries are handled efficiently
Maintaining accurate records, documentation and client information
Ensuring our CRM system is kept up to date with accurate and relevant information
Supporting the Operations, Sales and Marketing teams with day-to-day activities and projects
Preparing documents, reports and correspondence when required
Training:Duration:
15-months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days Business Professionals training at college
Approximately 12 on-site assessment visits per year
Off-the-job training will count for at least 6 hours per week of an apprentice’s time at work
Qualifications included:
Level 3 Business Administrator apprenticeship standard
End Point Assessment:
Knowledge test
Portfolio based interview
Project / improvement presentation
Training Outcome:Excellent career prospects and opportunities for the right person.Employer Description:Classic & Sports Finance specialises in providing tailored finance solutions for Classic Cars, Asset Finance and motorsport.Working Hours :Monday - Friday, flexible between 8.30am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
This is an excellent opportunity to join a supportive and friendly HR consultancy team based in Warwick, providing high-quality administrative support across a varied client base. The role would suit a highly organised, detail-focused administrator who enjoys working in a busy, people-focused environment and is keen to build a long-term career in HR. Previous HR experience would be beneficial but is not essential, as full support, training and exposure to a wide range of HR matters will be provided.Why Join Us
You will be joining a collaborative team where no two days are the same, gaining hands-on experience across employee relations, recruitment administration, HR documentation, client systems and general HR support. The role offers the chance to learn from experienced HR professionals, attend meetings alongside HR Advisors and develop practical HR knowledge while contributing to meaningful work for clients.Training and Progression: Training and support will be provided, with the opportunity to develop HR knowledge and progress within the role.Job Purpose
The role of the job is to provide excellent administrative support to the HR Advice team, helping to deliver a responsive, accurate and professional service to clients while developing practical HR knowledge and experience.Main Duties
Drafting HR letters as directed by the team including, disciplinary invites, grievance invites, outcome letters, letters of concern, resignation letters, flexible working letters etc.Drafting contracts and offer letters.Providing an effective service for our clients.Attending meetings with a HR Advisor to develop knowledge and experience.Answering incoming calls, taking details and supporting the clients where able to or providing accurate messages to the team in a timely manner.Support recruitment campaigns for clients, including drafting job adverts, shortlisting candidates and arranging interviewsUploading advice to the CRM systemLiaising with third party providers e.g. occupational health, DBSSupporting the team with administration in relation to clients HR systemsNote taking during meetings and note typing of meetings and recordingsSupporting the team with creation and updating of handbooks, policies and contacts for clients
Qualifications and Experience Required for This Role
We are particularly interested in hearing from strong administrators who are highly organised, accurate and keen to develop a career within HR. HR experience would be advantageous, but it is not essential for the right person.
Outstanding business organisational skillsHR experience would be advantageous but is not essential.Strong administratorSelf-motivated, able to take initiative and use sound judgment in day-to-day decision makingCustomer-focused with a 'can do' attitudeAbility to work to tight and often conflicting deadlines in a fast paced working environmentAbility to work accurately, with meticulous attention to detailAble to work with complete discretion and confidentiality at all timesExpertise of MS Office (MS Word, Excel, PowerPoint and Outlook)....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefit structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing an apprenticeship qualification
The successful candidate must, by the start of employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.15am - 5.30am.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing apprenticeship qualification
The successful candidate must, by the start of the employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
What you’ll be doing:
Calculating benefits for members; i.e. leavers, retirements, transfers, deaths
Maintaining membership records on the administration system
Dealing with general and technical queries from members, the employer and the trustees by telephone, email and letter
Supporting in the processing of team workloads, through responding to enquiries, calculating and settling member benefit entitlements, creating and maintaining scheme records and liaising with third parties
Managing workloads to ensure that agreed service standards or targets are met, escalating any concerns
Answering inbound telephone and email enquiries, ensuring that appropriate verification checks are undertaken
Collating periodical client information/reports
Contributing to scheme event activities or projects
Developing technical competency by attending technical briefings, understanding benefits structures and using formal scheme documentation
What we are looking for:
Educated to A Level or equivalent
Ability to demonstrate strong numeracy skills
Commitment to completing apprenticeship qualification
The successful candidate must, by the start of the employment, have permission to work in the UK
How you will be supported:
Full training and support will be provided by The Growth Company to help you achieve your apprenticeship and reach your full potential in your role
What will happen next:
New applicants to The Growth Company who meet any basic entry requirements of the role will be contacted within two working days to be invited to meet a member of our team
You will then have the opportunity to find out:
More about this vacancy and any others you are suitable for
Any training you need to complete
What the next steps will be
How you could get there:
If you would be catching public transport for this role, visit the Journey Planner on www.tfgm.com to see how you would get there and how long it would take
Training:
Level 3 Pensions Administrator Apprenticeship Standard
Training Outcome:
Possible progression within the company and progression onto the next level apprenticeship
Employer Description:Broadstone is the Top (Third Party) Pensions Administrator for the 4th successive year.
We are an industry leading financial consultancy offering a wide range of services in pensions, investments, and employee benefits. We have been offering rewarding and challenging careers since 1989, and we pride ourselves in the investment we have made to support people in taking their first steps on the career ladder into a professional role.
Our apprenticeship opportunities will give you the technical skills, qualifications and experience to create a successful and rewarding career within the pensions sector.
Broadstone are committed to building an inclusive working environment, valuing diversity, equity and inclusion based on age, background, disability, gender, gender identity, gender expression, race, religion or sexual orientation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Number skills,Analytical skills,Logical,Team working,Able to work independently,Willing to learn,Hardworking,Able to prioritise....Read more...
Bring your organisation and people skills to a role that keeps events running smoothly, both behind the scenes and on the ground.Company Overview:The Opportunity Hub UK is recruiting on behalf of a dynamic events company committed to delivering exceptional corporate events and team-building experiences. With a strong reputation for value, quality, and flexibility, this business also creates memorable private events for groups of friends or colleagues. Whether organising large-scale functions or intimate gatherings, they cater to all levels of ability, handling as much or as little of the process as needed. Thanks to exclusive supplier relationships, they deliver high-quality experiences at the best possible value, ensuring each event is seamless and cost-effective.Job Overview:This Events Administrator role offers a fantastic opportunity to support a busy events team with administrative and client-facing duties. You will play an integral role in the planning and delivery of a wide variety of events, reporting directly to the Senior Events Producer. The position is hybrid, with much of the work based from home, but you will also attend live events, client meetings, and occasionally visit the office near Luton. This makes it ideal for someone within easy reach of that area. This is a fixed-term contract with the potential to become a permanent role.Events Administrator (based in London, Salary: £23,000 - £28,000 DOE)Here's What You'll Be Doing:Delivering administrative support across the full event lifecycle, including managing guest lists, booking meetings, producing event materials, and using the event management systemAssisting at live events, handling registration, and providing on-site support to the production teamConducting supplier and venue research, and liaising with contacts to support logisticsSupporting new business initiatives including preparing for meetings, writing proposals, and conducting follow-upsProviding ad hoc diary and organisational support to Directors and Senior Events ProducersHere Are The Skills You'll Need:A strong eye for detail, particularly in proofreading and managing event-related documentsClear and confident communication skills, both written and verbalProficiency in Microsoft Office and Google WorkspaceAbility to manage multiple projects with strong organisation and prioritisationA collaborative attitude with a genuine interest in delivering high-quality experiencesWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here Are The Benefits Of This Job:Salary of £23,000 to £28,000 depending on experienceHybrid working with flexibility and autonomyOpportunity to work across a varied calendar of corporate and private eventsA supportive, close-knit team culture focused on quality and valueAdvantages Of Pursuing A Career In This Sector:Working in the events sector allows you to help create meaningful and memorable experiences, whether in a corporate setting or a more informal, social environment. It is a career that blends creativity with coordination and offers opportunities to develop strong people and organisational skills while making a tangible impact.....Read more...
As Customer Service Administrator you will joining a small, busy service team. The role is based on site in Buckingham, is full time and permanent offering a salary of up to £26,000. Working for a highly successful business who have worked in the garage equipment sector for decades.
Purpose of the role:
Supporting the service team providing high levels of customer service, maintaining the database and administration.
Key Accountabilities of the Customer Service Administrator:
Be first point of contact for customers
Providing high levels of customer care over the phone and via email
Liaise with customers, resolving any queries quickly and efficiently
Generate system based quotes and invoices
Support with coordinating service administration
Contact customers to confirm proposed dates and obtain order numbers for scheduled work
Maintain database all customer records
Skills Required for the Service Administrator:
Confident customer services skills
Methodical approach used to managing a busy workload
Administration experience within an office environment
Solid IT skills including MS Office
Excellent communications skills
Organised approach to work, able to work on multiple tasks at the same time
High levels of accuracy and attention to detail
Adaptable in a changing environment
What’s in it for you?
A salary of up to £26,000
Monday to Thursday 8.30 am to 5.00 pm with an hour for lunch, Friday 8.30 – 4.30 with 30 min lunch
22 days hol +bank hols, increasing with service
Training, support and development
Working for a successful, established business
Private healthcare for you and your family after six month probation
....Read more...
The Claims Handling Team provides outsourced managed claims service handling professional indemnity schemes on behalf of leading insurers. The team provided significant value to the wider RPC law firm through the provision of referrals and is an important aspect of the firm’s insurance business and future strategy.
The main responsibilities will be assisting team members with administrative tasks, including:
Opening new matters and inputting data into the claims management system
Sending acknowledgements
Conducting conflict searches
Assisting with diary management
Ensuring that all basic administrative tasks are completed accurately and timely, i.e. filing, scanning, making/receiving telephone calls, dealing with enquiries etc.
Dealing with financial matters, for example, arranging and processing payments, dealing with billing and accounts queries, recording and updating financial information, etc.
Capturing and collating required Management Information, for performance management, client reporting, Service Level Agreements, etc.
Liaising with insurers and brokers to request full policy information
Ensuring policies, proposal forms and schedules are properly filed
Management of centralised mailboxes
Providing excellent customer service at all times
Training:Business Administration Level 3 Standard.
Training Outcome:At this stage, we envisage there will be opportunities to work in the Claims Handling Team as an administrator following an initial 18-month fixed-term contract whilst the apprenticeship is undertaken.Employer Description:RPC is a dynamic, collaborative, and commercial law firm. Headquartered in London and with offices in Bristol, Hong Kong and Singapore, RPC support their clients globally, both through their own offices and by collaborating with leading law firm networks. They are big enough to handle the most complex matters, and agile enough to adapt quickly to the opportunities and challenges their clients face.Working Hours :Monday - Friday, 9.30am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Operating within a fast-growing EdTech environment, the Business Support Administrator Apprentice will learn the skills needed to provide effective administrative support while helping the delivery team with their day-to-day work. The role includes supporting the onboarding of new education providers, responding to basic customer enquiries, keeping records up to date, and helping office processes run smoothly. Through this, the apprentice will play an important part in delivering a positive experience for our customers while developing valuable business administration skills.
Main duties and responsibilities after training:
Onboarding Support
Help set up new customers on the company's systems
Enter and check information using Microsoft Excel, internal systems and email
Make sure customer information is accurate and up to date
Helpdesk Administration
Answer telephone calls in a professional and friendly manner
Log customer enquiries and requests onto the company system
Pass enquiries to the correct team when needed
Issue Tracking & Escalation
Record software issues or faults reported by customers
Escalate urgent issues to the relevant team members
Help ensure issues are dealt with quickly
Office & Meeting Coordination
Prepare meeting rooms for meetings, training sessions and customer visits
Arrange refreshments when required
Help keep the office organised and running smoothly
Project Work & Continuous Improvement
Support projects that help improve business processes
Learn from colleagues and take on new responsibilities as your skills develop
Share ideas to help improve the way the team works
This is not an exhaustive list and responsibility will be increased as the business and individual grows.Training:As a business administration apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Apprenticeship Standard qualification
Level 2 Functional Skills maths and English if required
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
Training Outcome:Great prospects for progression to a full-time position for the right candidate.Employer Description:At SAM people, we’re bringing together decades of expertise supporting HR in schools with the latest in people technology. Helping over 2,600 schools and trusts hire, manage and support their most important asset with clarity and confidence every day. Our vision has always been to 'create better futures for our children through Innovative people solutions'. Our team have a vast depth of knowledge in school business management and Edu HR. That's our pedigree. In fact, our founder and Managing Director worked as a School Business Manager/Consultant for 7 years before setting up Fusion HR In 2011! You will be working with a variety of people, with different experiences and skills. However, we are also parents, dog owners, gig goers, cyclists, gym bunnies, festival goers and yoga enthusiasts. Our team song Is 'Don't Stop Believing'. Come and join the fun! We are education specialists that provide impactful products & services to help schools and MATs manage their people and deliver the best outcomes for children.Working Hours :Monday - Friday, 8.30am - 4.30pm (30 mins lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative....Read more...
As a Contract Office Administrator Apprentice based at HMS Collingwood, you'll join an experienced and versatile team delivering first-class contract support services to Armed Forces personnel. This 18-month apprenticeship offers the opportunity to gain valuable administration and business support experience while supporting the delivery of services across the Hestia and FMSP Clyde Soft FM contracts.
Working closely with the Business Coordinator and Senior Management Team, you'll play a key role in maintaining efficient office administration, supporting contract operations and developing the skills needed to build a successful long-term career.
As a Contract Office Administrator Apprentice, you'll gain hands-on experience across a variety of business support activities, including:
Coordinating, ordering, controlling and issuing workwear and PPE for contract colleagues
Supporting the smooth running of the Contract Office and associated workspaces, including maintaining noticeboards and reporting defects
Maintaining accurate contract records and ensuring compliance with GDPR requirements
Promoting effective information management practices across SharePoint and contract systems
Producing monthly and ad-hoc staff reports, statistics, organisation charts and other business documentation
Assisting with the maintenance of training records and arranging external training
Supporting the maintenance of contract reporting dashboards and management information
Acting as a user of the contract procurement system and supporting purchasing activities
Welcoming visitors, arranging visitor notifications, escorting visitors and coordinating refreshments where required
Managing incoming deliveries and outgoing parcels
Updating process maps using Microsoft Visio, converting documents to PDF and maintaining version control records
Supporting internal and external communications through the preparation of reports, presentations and other materials
Completing all apprenticeship requirements while developing the knowledge, skills and behaviours needed for career progression
Promoting a positive Health & Safety culture and adhering to company policies, procedures and legislation
Supporting additional business activities and projects as directed by your line manager
Training:As part of your apprenticeship, you will be enrolled onto a relevant Business Administration apprenticeship programme. You'll be supported by experienced colleagues, dedicated mentors and our Apprenticeship Team through a combination of classroom learning, on-the-job training, one-to-one coaching, e-learning resources and practical workplace experience.
Throughout the programme you'll gain valuable experience in service desk management, facilities management administration, contract management, variation control, small works coordination, compliance management, customer service, financial administration, supplier management and office management.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of every opportunity and achieve the goals you already have - and those you have yet to discover.Training Outcome:Joining Mitie means being part of a team that values collaboration, innovation and the passion to make a difference. We're here to help you kick off your career with purpose, passion and plenty of support.Employer Description:At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.Working Hours :7.30am - 5.00pm Monday - Friday only.Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
