Main Responsibilities:
Ensuring an exemplary client experience to visitors at all times
Ensuring that Front of House looks and feels highly professional at all times
Ensuring up -to-date and authorised literature is provided Front of House
Meeting and greeting clients and visitors, taking ID and associated documentation
Telephone call handling
Stationery ordering
Postal duties
Coordinating incoming deliveries
Shopping online for office supplies as authorised by the Office Supervisor
Petty cash management & banking
Local office email management
Fire alarm testing
Signing in sheet management and maintenance (H&S & attendance)
Parking permit monitoring (under guidance of the Office Supervisor)
Ensuring first contact sheets available in all meeting rooms
Processing and archiving of files
Requesting and returning archived files from and to the off-site storage facility
Strong room Management
Preparing interview rooms and arranging/ offering refreshments
Adding ID onto the Case Management System
Deputising ‘front of house’ as directed and in the absence of the
Office Supervisor including tasks above and also the daily attendance report (as required)
Assisting other departments on occasion where required
Ensuring that quality and client care standards are adhered to at all times
Ensuring complete confidentiality and diplomacy at all times
Ensuring positive representation of the firm at all times
Ensuring that the level 3 formal qualification is achieved prior to the end of the contract
Undertaking training as directed
Complying with policies and procedures as set down by the Firm
Any additional duties that may reasonably be required
Company Benefits:
25 days plus bank holidays and ½ day for birthday.
Contributory pension scheme (Subject to eligibility)
Life Assurance
Health cash plan
Training & development opportunities.
Training:Business Administrator Level 3 Apprenticeship standard.Training Outcome:This will be discussed during the interview stage.Employer Description:HK Law is one of the most recognised law firms in the Dorset and Somerset area, providing legal services locally, nationally and beyond. We offer an inclusive and supportive work environment that encourages professional and personal development and the opportunity for career enhancement.Working Hours :Monday to Friday, from 8:45am to 5:15pm, with a 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working....Read more...
The Pine Lodge Cars team are proud of the high esteem in which its customers regard the business and it works hard to look after its professional reputation.
This vacancy would involve learning all about how to deal with and support customers through their journey of buying and then owning and maintaining a car with Pine Lodge Cars. It is an opportunity to develop business administration and service skills with a company who sets very high standards for how they look after their customers.
Duties would include:
Supporting on the front desk dealing with customer calls and those walking in with meet and greet
Ensuring all customer enquiries are picked up and dealt with
Organising customer car viewings and booking car services and repairs
Follow up calls to customers to check they are satisfied with the Pine Lodge Cars experience and to record and redirect any queries they may have
Working hard to ensure all dealings with customers are handled professionally, politely and empathetically
Booking customer appointments accurately and with care taken over customer sensitive data
Managing the company’s CRM system
Get involved in brand awareness events
Contributing ideas for efficiency of Pine Lodge Cars
Admin duties as are appropriate for the role
Training:
The candidate will follow a Level 3 apprenticeship programme and study towards a full standard as a Business Administrator
This training will be structured and delivered by Cheshire College - South & West
If you do not already hold GCSEs at grade A-C / 8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills
Training Outcome:
A full-time customer service/sales position at Pine Lodge Cars on successful completion of apprenticeship
Employer Description:Pine Lodge Cars, based in Whitchurch, is on a site which has been home to car businesses since the 1940s. Its latest chapter has been under the leadership of Lee Ferguson who has guided his reputable car sales and servicing garage from strength to strength. Under his direction, he has expanded the building to accommodate his customers more comfortably, built a double valet bay and garage and taken on more land to make room for 150 more cars. The impressive rate of expansion and growth of reputation has exceeded all expectations with record numbers of sales year on year.Working Hours :Monday - Friday (Some weekend working may be required) 9.00am - 5.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Friendly,Approachable....Read more...
The Payroll Apprentice will support the HR Services/Payroll team with a variety of administration and HR tasks.
We are seeking an individual who has excellent verbal and written communication skills and a focus on delivering a first-class administration service in an efficient, professional and effective manner.
Providing general HR administration support to the HR Services team.
Tasks include:
Triage of the HR Services inbox
Respond to general email enquiries from employees across the UK
Data entry into Resource link, our HR system
General HR Project work
What opportunities will be available to you:
Attend regular training and development sessions with an assigned mentor.
Ensure company policies and procedures such are understood and adhered to
Work with a dedicated apprentice mentor who will support and develop you throughout your apprenticeship.
A chance to become a well-rounded member of the team
You will be given the necessary training and development to distinguish yourself early in your career with NEC.
An opportunity to learn the fundamentals of becoming a successful employee within a large multi-national organisation.
A chance to work within and contribute to, a culture of success, driven by enthusiastic and ambitious employees.
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
25 days paid holiday with the option to buy/sell
4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
A selection of flexible benefits to suit your individual needs
Training:Business Administrator Apprenticeship L3 including Functional Skills in maths and English.Training Outcome:Excellent progression opportunities through wider HR team and the business as a whole.Employer Description:We're NEC Software Solutions (part of global tech giant NEC Corporation).
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way.
The more we do, the more our customers can do for others. And together, we make a world of difference. Working Hours :Monday - Friday 9:00am - 5:30 pmSkills: Team Working,Organisation Skills....Read more...
You will be a key individual responsible for all sales outreach and administrative support behind the EZOO team to generate leads for new customers.
We are creating a new element to this role to expand our offering to our existing customerswho are already in our cars, to offer them the opportunity to save money by taking a newcar via Salary Sacrifice where the opportunity permits them to do so.
Your main responsibilities will be:
Generating outbound leads utilising such tools as Growth X, LinkedIn and other online channels
Responding to all initial inbound queries
Supporting the sales team with the process flow for customers
Work with your Line Manager as well as the wider team including Account Managers to deliver efficient driver onboarding, order processing and foster a continuous improvement in our service and adaptability to a business’s ever-changing needs
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, maintain data quality standards
Provide full appointment setting including calendar management, scheduling, and attending customer meeting calls, distributing actions, and compiling reports
Work with wider teams to ensure a smooth user experience
Customer retention and growth
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday or Friuday 9:30am-4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :To accommodate our customer base, this role will require flexible working hours, typical office/working hours will be 8.15am - 5.15pm with the flexibility of working some Saturdays with time off in Lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The primary function of the role will be to provide basic finance and admin support for the business within a busy cash processing team.
This would cover tasks such banking support, including bank reconciliations, journal postings into the main Finance system, ad hoc analysis, support on the external audit and other Finance related administrative activities.
This is an entry level opportunity and ZEDRA is supportive of career development. The right candidate will be supported to seek out opportunities to increase their skill sets to grow within the company.
Further duties and responsibilities will include:
Assist clients with the payments process
Cross train in roles to help manage business peaks
Identify business initiatives for process improvement
Support the external audit process
Basic Accounting tasks - such as double entry bookkeeping and bank reconciliations
Journal postings
Opportunity to coach others and manage a project to make improvements
Training:The successful candidate will follow a Level 3 programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West and one day a week will be spent learning at the college.
Apprentices will be supported via an agreed training plan.
The apprentice will receive regular visits with a dedicated assessor.
The assessor will set individual learning tasks as part of the apprentice’s workplace training that will incorporate your daily roles and duties.
You will also have a mentor within the Zedra finance team to support you with your studies and apprenticeship progress.Training Outcome:A full-time job is on offer following the successful completion of theapprenticeship.
Candidates looking to maintain a career in the Trust, Estates and financial services sector will be encouraged and supported at Zedra to study for additional professional qualifications.Employer Description:We are a global powerhouse providing Corporate and Global Expansion, Active Wealth, Pension and Incentive services and Fund solutions, all aligned under one common goal: to DO MORE so our clients and our people can ACHIEVE MORE. We believe in taking care of our people and in serving our clients with reliability, agility and creativity while adhering to principles of fairness,sustainability and inclusivity. These values underpin everything we do – and we believe, set us apart from our peers.Above all else, we value our people and our clients’ success.Since our origination, we have been cultivating a work environment that attracts and retains the very best talent in the industry.We actively embrace entrepreneurialism and encourage our people to see beyond their specific role and participate in a wide range of opportunities as they see fit.Working Hours :9am to 5pm Monday to Friday, 1-hour lunch.
One study day per weekSkills: Communication skills,Organisation skills,Analytical skills,Reliable,Strong work ethic,Proficient with MS Office,Honesty....Read more...
General duties on a day-to-day basis:
Answering Phone Calls and Handling Queries: You will be the first point of contact for incoming phone calls, greeting callers professionally, understanding their needs, and directing them to the appropriate person or department. You will also handle general queries, providing course information and assistance as required.
Purchase Order and Invoice Management: Your responsibilities will include raising, recording, and processing purchase orders and invoices related to our school. This involves ensuring accurate documentation, tracking orders, and maintaining organised records.
General Administrative Duties: You will contribute to maintaining an efficient office environment by performing general administrative tasks such as scanning documents, filing paperwork, sending letters to parents, doing post office runs, and handling confidential materials.
Data Entry and Spreadsheet Work: Accurate data entry and management are essential. You will work with spreadsheets to record and update information, including learner exam results and other relevant data.
Specific Duties:
Learner Registration and Assessment: You will assist in the registration process for learners, collecting necessary information,ensuring accuracy, and entering details into our registration system.
Learner File Management: Maintaining up-to-date and organised learner files is crucial. You will ensure learner files are complete, accurate, and properly stored on shared drives or systems, including essential documents and certifications.
Exam Result Tracking: Accurate recording and updating of learner exam results are vital for monitoring progress and meeting reporting requirements. You will maintain designated trackers or systems for this purpose
Communication and Coordination: Effective communication is key. You will liaise with students and tutors, conveying important information such as class schedules and student absences. Clear and professional communication skills, both written and verbal, are essential for coordination and smooth operations.
Support to Head of IT and Compliance: You will provide administrative support, including reporting, organising paperwork and data, scheduling meetings, and assisting with diary management. Additionally, you may be involved in preparing reports, taking meeting notes, and supporting HR-related duties.
HR and Staff Management Support: Assisting with HR-related tasks, such as managing HR files, maintaining statutory documentation, recording staff absence, and supporting new staff onboarding, will be part of your role.
Training:
Level 3 Business Administrator Apprenticeship StandardPreparation for End Point assessment
Work-based and tutor-supported online training delivery
Level 2 Functional Skills in English and maths if required
https://skillsengland.education.gov.uk/apprenticeship-standards/st0070-v1-0
Training Outcome:Potential Permanent EmploymentEmployer Description:OMG Education Independent School is a vibrant and welcoming alternative provision with a strong commitment to academic excellence and student wellbeing.Working Hours :Monday to Friday 09:00am to 17:00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,IT Experience,Microsoft Office Skills....Read more...
We are seeking a motivated and enthusiastic Apprentice Learning and Development Administrator to join our HR team. This is an excellent opportunity to gain hands-on experience in supporting the delivery of training courses and learning activities across the organisation, while working towards a recognised qualification. You will assist the Training Manager with the coordination and administration of training initiatives and play a key role in the development of our workforce.
Key Responsibilities:
Training Support:
Assist in the design and development of training materials using a variety of software tools.
Organise and prepare resources for training sessions, including printed materials and digital content.
Communicate effectively with staff via email, phone, and face-to-face to coordinate training logistics.
Support the collection and analysis of feedback to evaluate training programmes.
Schedule and coordinate training sessions, workshops, and internal meetings.
Participate in the facilitation and delivery of training sessions as required.
Update and maintain the training matrix and other records accurately.
Ensure confidentiality and compliance with all organisational policies and procedures.
Administrative Duties:
Raise purchase orders for training-related services and materials using the company ordering system.
Complete and file all documentation in accordance with company policies.
Cascade key information to staff and maintain clear communication across teams.
General Duties:
Carry out other administrative or HR-related tasks as directed by senior managers.
Uphold the Company’s Equal Opportunities and Diversity Policy in all duties.
Support ad hoc projects and tasks as part of the wider HR function.
Health & Safety:
Ensure adherence to all health and safety policies and promote safe working practices at all times.
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment.
On completion of this 12-month apprenticeship, you will have gained your Learning and Development Practitioner (Level 3) qualification.Training Outcome:Possibility of a full-time role after the completion of the apprenticeship.Employer Description:With over 50 years in mobility services, we have consistently added value to businesses and customers through our parking solutions. Today, we are one of the UK’s leading parking management companies for both on and off-street parking and are at the forefront of shaping the future of the industry.Working Hours :Monday-Friday between 09:00-17:00.Skills: Communication skills,IT skills,Attention to detail....Read more...
Compliance Administrator - Fenchurch Street, London - £18 -£22 p/h Are you an experienced Compliance Coordinator ? Do you have a background within Facilities Management? If so we'd love to hear from you! CBW is excited to offer an opportunity for a Compliance Coordinator to join a leading Facilities Management team on one of their flagship contracts. In this role, you will play a crucial part in working closely with the facility managers to maintain high standards across their facilities by overseeing compliance with safety protocols, regulatory requirements, and contractual obligations. Hours/details Monday - Friday 8am - 5pmTemporary position (6 -8 weeks)£18 - £22p/h (depending on experience)Must have experience within a Compliance role for the Facilities Management industry Key responsibilitiesLead the induction, learning and permit processes as part of a small team based within the Permit Office.Review Contractor RAMS for approval in advance of works.Visit work sites to assess work for compliance to site and business policy.Ensure correct Permit to Work implemented.Record and Monitor Electrical and Mechanical Isolations to ensure the applicable documentation is in place and correctly recorded.Compile and maintain safety files and other related relevant files.Ensure compliance documentation is in place, accurate and appropriately filed to assist with internal and external auditing.Report on sub-contractor performance where repetitive matters of safety are not being addressed according to requirements.SHE Committee Meetings - plan, schedule and review. Attend Safety and Compliance meetings on behalf of the departmentCoordinate and participate in the investigation of incidents, accidents and near misses.Prepare monthly SHE reports, statistics and presentations related to Permit Office performance.Report to the Service Support Manager / Client SHEQ Manager on corrective action taken to close out of NCR reports utilising Company and Client systems to manage.Perform any other work-related duties and responsibilities that may be assigned from time-to-time by management.Collate Health and Safety documentation for authorities.Review and update the Health and Safety plan as required.Required to undertake Overtime where works cannot be performed during Normal Working Hours such as during events. Liaise directly with the onsite FM Team and other service partners so that collaborative working relationships are formed.Utilise the clients CAFM system so that accurate information is provided which relates to our service provision.Demonstrate high level Health & Safety knowledge to others, to ensure safe delivery of all work.Be a brand ambassador at all times, maintain the Corporate Identity.RequirementsExcellent analytical skillsExcellent communication skillsExcellent report writing skillsPlanning and organisational skillsHealth and Safety experiencePrevious experience within FM Send your CV to Stacey at CBW Staffing Solutions for more information.....Read more...
A global leader in the chemical manufacturing industry is seeking a Storesperson to join their team at their Upper-Tier COMAH site in the Leeds area. Known for innovation and investment in cutting-edge chemical solutions, the company operates across a variety of sectors, including chemicals and pharmaceuticals.
With a commitment to excellence and continuous improvement, this is a fantastic opportunity to be part of a technically advanced and safety-focused organisation.
Pay Rate and Other Details:
Salary: £30,000 per annum
Contract Type: Permanent
Working Hours: Monday to Friday, 8am – 4pm
Role of the Storesperson The Storesperson is responsible for maintaining all necessary stock levels, including critical spares, parts, and consumables for the site. This role requires flexibility, strong organisation, and proactive problem identification to support continuous improvement and efficient site operations.
Key Responsibilities:
Receive, issue, store, assemble, pack, and unpack goods, including raw materials, liquids, spare parts, consumables, equipment, and tools.
Communicate promptly with relevant personnel when specific items arrive.
Prepare spare parts efficiently for collection by site personnel.
Perform periodic stock takes as required.
Manage recording of parts and time allocated for each work order to maintain the internal CMMS system.
Ensure necessary equipment is available for servicing, inspection, testing, and calibration as required.
Inspect items to ensure compliance with company procedures.
Produce tags and labels for plant and equipment as needed.
Collaborate with the Engineering Administrator to collect and collate maintenance manuals, data sheets, and photographs for inventory records.
Manage stock movement efficiently and safely, using forklift truck and/or manual handling aids as necessary, adhering to manual handling guidelines.
Essential Criteria:
Previous experience ideally within a manufacturing or industrial environment.
Competent forklift truck operator (preferred but not essential).
Strong organisational skills and attention to detail.
Good communication skills and ability to work well in a team.
Basic IT skills, including experience with inventory or stock management systems.
If this position sounds like something that could be of interest, submit your CV to apply direct!....Read more...
£13.85 per hr, Charing Cross, Central London, WC2R Temporary (Up to 6 months FTC) An exciting new opportunity exists for an accomplished, organised and highly professional individual to gain experience working for a growing business. The role will provide temporary administrative support to an organisation that has built long-standing commercial success on an impressive reputation for providing outstanding specialist advisory services to clients across the globe.Our client is a leading commercial barristers' chambers, with a thriving domestic and international practice, specialising in providing services across the areas of construction and engineering; energy and natural resources; infrastructure and utilities; international arbitration; IT and technology; offshore construction and marine engineering; planning and environment; procurement; competition; and associated professional negligence.The successful Administrator for the Clerking Team will work as the junior in a team of Practice Managers in conjunction with the Joint Directors of Clerking and members of the other Practice Management teams. The successful candidate will provide professional, effective and efficient support and administrative services to Chambers' barristers.The ideal applicant is a diligent, confident and professional individual, able to deliver a full support service including administering cases, scheduling meetings, liaising with the courts in relation to hearings and assisting with the collection of fees.Key Responsibilities
Administration of instructions and cases using Chambers Management software including: setting up case files; recording terms of engagement and charge out rates; logging work done; fixing hearing dates; planning meetings; and invoicing work done.
The regular collection and processing of barristers' timesheets onto the Chambers Management software within established time guidelines; and regular monitoring and updating of missing time/fee items onto the system (training to be given).
Assisting barristers with the effective administrative management of their practices, including for example forwarding post; photocopying/printing papers; arranging travel/hotels.
Communicating between clients and barristers, in relation of all aspects of barristers' work, to ensure a high quality of service.
Liaising with barristers and other internal members of the clerking team.
Promoting barristers and selling their legal, advisory and advocacy services to clients, who are mainly solicitors and other professionals.
Skills & Experience
Educated to A-Level standard as a minimum and ideally to Degree level including English and Maths GCSE minimum grade 5 or equivalent
A keen interest in working in the legal sector
Well presented, conscientious and reliable Excellent organisational skills
Eye for detail and ability to work to high level of accuracy
Strong written and verbal communication skills including excellent telephone manner Strong numeracy skills
Ability to work in high-pressure environment, managing multiple demands and prioritising workload effectively
Strong IT skills with experience of O365
Discreet and able to handle confidential information
Ability to build relationships with range of people including team, colleagues, barristers and clients
This is a superb opportunity for an ambitious, highly organised individual, excited by the prospect of gaining experience in a pivotal, fast-paced administration focussed role. Apply now! ....Read more...
Key Responsibilities:
Customer Relationship Management
Act as a key point of contact for tenants, letting agents, property managers, landlords, surveyors, and commercial businesses
Answer incoming customer queries with professionalism and accuracy
Manage customer accounts, ensuring satisfaction and repeat business
Onboard new customers and nurture long-term relationships
Job & Contractor Coordination
Coordinate and schedule internal teams and subcontractors contractors to carry out planned and reactive maintenance works
Build and maintain positive relationships with subcontractors and suppliers
Manage job progress from instruction to completion, ensuring deadlines and quality standards are met
Use our job management system to schedule work, update job status, and maintain accurate records
Operations & administration
Order materials as required for jobs
Maintain up-to-date price lists and ensure accurate desktop quoting in a timely manner
Prepare and issue customer invoices in a timely manner
Monitor job profitability and assist with cost control
Ensure all works are aligned with client expectations and company procedures
Sales & Business Development
Support the sales team to attract new business
Follow up with leads and opportunities to grow our client base
Support onboarding processes for customers
Identify upselling or cross-selling opportunities within existing accounts
Skills & Experience Required:
Computer literate and confident using job management or CRM systems
Strong communication skills with the ability to build rapport easily
Commercially aware with good sales and negotiation skills
Strong numerical and organisational abilities
Comfortable working in a fast-paced, reactive environment
Quick learner with the ability to manage multiple tasks simultaneously
Training:During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more.
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification. Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021. They also boast the highest Ofsted rating, which only a select few training providers in the region have.
The programme is designed to mould you into a high-level, all-rounded business professional. You will learn in detail about business communication, organisation, managing change, problem solving & much more.
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential.Training Outcome:There will be exciting progression opportunities for the right candidate.Employer Description:Notion 4 offer:
· A collaborative and supportive working environment
· Opportunities for growth and development within the company
· Exposure to a wide variety of clients and project types
· Competitive salary based on experienceWorking Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
You will be required to work flexibly across operational sites as required and work flexibly within an agreed number of hours to maintain the most appropriate level of service provision. This may include evening and weekend working. You will be expected to take responsibility for personal development, identifying personal training needs and participate in regular supervision and appraisal.
Your general roles and responsibilities will include:
As first point of contact within the service, to ensure that telephone calls and visits from service users, outside agencies and CGL staff are dealt with promptly and courteously, transferring calls to appropriate personnel when necessary
To ensure effective processing of correspondence, diary management and scheduling of meetings etc.
To minute take at team and other meetings
To assist with the maintenance of a general filing system within the project
To assist in monitoring and ordering to meet office requirements
To assist in maintaining and balancing local petty cash systems under the direction of the administrators
To carry out photocopying as required
To assist admin in ensuring record-keeping and communication within the project are maintained
To gain an understanding of operational requirements of the project base & Senior Management as required, e.g. room bookings, travel arrangements etc
Support with your studies: 1 day per week will be provided for dedicated study time. If additional study time is required then this can be negotiated with Line Management
In carrying out the above duties the post holder will:
Work flexibly across operational sites as required
Work flexibly within an agreed number of hours of work to maintain the most appropriate level of service provision
Seek to improve personal performance, contribution, knowledge, and skills
Participate in appraisal, training, and supervision processes
Keep abreast of developments in services and practice relevant to the aims of the service
Ensure the implementation of all CGL policies
Contribute to maintaining safe systems of work and a safe environment
Undertake other duties appropriate to your role
As an Administrator Apprentice at Change Grow Live - Southport - 8 Church Street, you will be working towards the Customer Service Specialist Level 3 Apprenticeship, over the duration of 15 months, alongside your daily roles and responsibilities.Training:
Customer Service Specialist Apprenticeship Level 3 including Functional Skills in maths and English
Training Outcome:
On going training and development
Employer Description:CGL is a health and social care charity working with individuals, families and communities across England and Wales that are affected by drugs, alcohol, crime, homelessness, domestic abuse, and antisocial behaviour. Their projects, delivered in communities and prisons, encourage and empower people to regain control of their lives and motivate them to tackle their problems.Working Hours :On a shift pattern basis. Exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
This is a fast-paced role in a busy and demanding environment. We need our staff to be flexible, resilient, well organised, and able to problem-solve and multi-task whilst maintaining a friendly and approachable manner.
The most important part of the role is to provide excellent patient care and communication, and it is essential to remain calm and empathic with a professional manner.
The core responsibilities are:
Ensure an effective and efficient reception service is provided to patients and any other visitors to the Practice
Processing face to face and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Working as a dynamic and effective team member to ensure patients are receiving excellent care
Accurate data input of patient medical records
Opening up / locking up of the practice and maintaining security in accordance with practice protocols
Upholding the practices core values at all times
Signpost patients to appropriate service or healthcare professional
Always maintain strict confidentiality
Deal with all general enquiries, explain procedures, make new and follow-up appointments and take messages, ensuring accuracy of detail and prompt appropriate delivery
Follow practice protocols and procedures
Opening and sorting the mail in line with the practice protocol
Receiving deliveries and checking orders are complete - this can be vaccine deliveries, and stationery / supplies
Ensure that all new patients are registered onto the computer system promptly and accurately
Follow Health and Safety Regulations as set out by the Practice
Attending regular staff and training meetings and contribute towards these meetings
Take responsibility for maintaining a record of own personal and professional development
To be aware of the Practice Safeguarding protocols and your responsibilities, to attend regular training and to escalate any concerns to the management team
Any other duties as delegated by the Clinical / Management team
There may be, on occasion, a requirement to carry out other tasks
This will be dependent upon factors such as workload and staffing levels
Training:
Job based training and the candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator
This training will be structured and delivered by Cheshire College - South & West
If the candidate does not hold GCSE grades A-C (9-4) or equivalent, they will be required to complete a Level 2 Functional Skill in the relevant subject
Training Outcome:
Future role within general practice or other medical environments
Employer Description:Mission - Our mission is to provide excellent healthcare services which are innovative and sustainable for the health and well-being of our community.
Vision - To provide high-quality, patient-centred healthcare services to the community. Collaborate with colleagues for high-quality support, communicate openly and strive for continuous professional development to improve care.
Values - Prioritise people, promote professionalism, practice effectively.Working Hours :Monday - Friday.
Hours can be flexible for the right candidate.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Patience....Read more...
We are looking for an ambitious, bright individual and an independent thinker who is capable of working well in a team and who has an interest in a career in business. You must be a clear communicator, have an inquisitive mind and be able to develop good working relationships with colleagues. You will be supporting all aspects of the College's day to day administration.
Main duties:
Assist with enrolment duties as and when required
Deal with enquiries from staff, parents, carers and visitors
Ensure visitors are signed in following safeguarding procedures
Take telephone calls and deliver messages as appropriate
Administer school systems including text system , provide information/data/reports and routine IT tasks using Microsoft office.
Assist with organising manual filing systems
Undertake reprographics support where necessary
Assist staff with downloading and uploading of learner assessment evidence (Videos/sound bites etc) to various online college/exam board platforms
Assist staff with scanning learner assessment evidence
Assist with examination department administration and operations
Assist with recruitment – i.e. to help set up holding areas, assessment rooms, take copies of documents and other administrative responsibilities such as preparing job adverts, DBS checks and help supporting zero-hour contracts.
General:
Work within college policies and procedures at all times and support staff to adhere to them
Attend meetings as required
Support and develop an environment which is inclusive for all and recognises and encourages diversity
Work collaboratively with others to develop effective professional relationships
Communicate effectively with parents/carers using college systems/processes as appropriate
Make a positive contribution to the wider life and ethos of the College
Undertake any other duties as reasonably directed by line manager or SLT
Complete apprenticeship assignments and coursework to agreed deadlines
Personal Conduct
Be professional and maintain high standards of ethics and behaviour, within and outside College
Maintain confidentiality
Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship: Level 3 Business Administrator Apprenticeship Standard
You will also develop the skills, knowledge and behaviours required to work within an office environment This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolioTraining Outcome:Upon successful completion of the apprenticeship, you will have a recognised Level 3 Business qualification.Employer Description:Notre Dame is a Catholic Sixth Form College with a strong ethos at its heart. Our aim is to offer a ‘World Class Catholic Education’ by providing the highest possible care, service,support and outcome for each student,member of staff and wider contacts. All staff are expected to uphold and contribute to the ethos of the College, which is what makes Notre Dame a special place to work. We welcome applications from all faiths.Working Hours :Monday to Friday - to be discussed at interview - Full-time post (not term-time only)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Logical,Team working,Initiative....Read more...
As a Business Support/Administration Apprentice, you will be trained to be responsible for (but not limited to) the following:
· Supporting the Clinical Governance & Quality Assurance team with governance and assurance admin duties including dealing with confidential records using electronic systems
· Prioritising workload based on the ever-changing demands of the business
· Updating our clinical and non-clinical incident and risk management reporting system to enable effective management of clinical risks and incidents
· Maintaining Excel spreadsheets and using word and windows and other IT systems
· Producing reports and analyse data to assist the governance and clinical teams
Provide excellent customer service and maintain a positive image of the company Working as part of a close team to achieve business needs· Data inputting – into clinical and non-clinical systems and uploading regulatory evidence for the Care Quality Commission
Provide general clerical support Maintain manual and computerised recordsUndertake typing and word-processing and other IT based tasks Take notes at meetings ·
· Communicating with patients and staff at all levels, dealing with queries in a professional and helpful manner
· Adhering to company policies and procedures
You’ll develop your skills alongside the Clinical and Admin Teams, learning a variety of duties and supporting the whole organisation to provide a professional working environment. You’ll be taught and mentored by colleagues who have a great understanding of the job role; to achieve your full potential and share in the hospice success at providing care and compassion to patients and families.
If you are committed and ready to take your first step into a real career with a fantastic close-knit team, then please apply now!
This apprenticeship and opportunity will be highly competitive, so please don’t miss your chance!Training:The successful candidate will continue their studies with apprenticeship specialists, RNN Group both remotely and from one of their campuses, giving you the training and support you need to become a well-rounded and successful administrator.
The Apprentice Standard you will be studying is Business Administration – Level 3Training Outcome:Further and higher skill development within the organisation
Training that will support a career within clinical and non-clinical governanceEmployer Description:Rotherham Hospice is a local charity committed to delivering compassionate, holistic care for those with terminal illnesses and their families.
Their services are available to anyone over the age of 18 years affected by a terminal illness.
The dedicated team of staff and volunteers work together to provide palliative care that incorporates psychological, physical, social and spiritual support to help patients and their families achieve the very best quality of life, both at home and in the Hospice.Working Hours :Monday to Friday 9am- 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness,High level of accuracy,Compassion & Empathy....Read more...
Duties / Responsibilities:
Handle incoming telephone calls, responding to queries or directing them to the appropriate team.
Support the recruitment process, including drafting and posting job adverts, screening CVs, contacting candidates, and coordinating interviews.
Accurately take and distribute minutes for meetings.
Coordinate and deliver company inductions for new starters within Personnel & Securities, ensuring all necessary documentation (contracts, declarations, policies) is provided, signed, and filed correctly.
Conduct right-to-work checks in line with current legislation and monitor visa expiry and compliance.
Liaise with internal departments including Payroll, Operations, Training, and Health & Safety to ensure smooth information flow and task coordination.
Maintain up-to-date employee records, including driving licence checks, booking health assessments, tracking training assessments, and monitoring SIA licence validity.
Prepare and participate in biannual training file audits with the Port of Tilbury.
Ensure compliance with GDPR in all administrative processes.
Maintain and update the HRIS system throughout the employee lifecycle and provide first-line support for staff HRIS queries.
Perform general office administration duties and support the management team as needed.
Undertake any reasonable tasks or projects requested by management.
What We're Looking For:
Previous administrative experience desirable.
Excellent organisational skills with the ability to manage multiple tasks effectively.
Strong written and verbal communication skills.
High attention to detail and accuracy.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to handle sensitive information with discretion and integrity.
Training:All training will be carried out within the workplace during working hours.
We aim for you to complete your Apprenticeship with the use and ease of eLearning, encouraging you to submit evidence via your eportfolio.
We will set you targets that are specific to your needs, training you as we go on what you need to know. The qualification will be adapted to suit your exact job description and your organisation’s needs; however, it is flexible and easily fits in with your normal everyday work.
You must complete at least 6 hours a week off-the-job training and this will be discussed and planned with your employer. This could be in the way of mentoring, job shadowing, spending time on set tasks and assignments and/or researching.
Every 3 months your trainer and employer will complete a formal Progress Review with you. This will check that you are on target. If you are not, then your plan will be amended, and any additional training and development needs will be addressed.
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification.
Off-the-job training will be supported by our Training Provider - Davidson Training UK Ltd.
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).Training Outcome:Full-time position available; providing successful completion of the apprenticeship. Employer Description:HDS Personnel has steadily developed a reputation for providing a quality, multi skilled workforce in Essex Area. Initially formed in 1987 HDS Personnel has since expanded its activities to cater for a range of firms within the Port of Tilbury and externally Clients bringing substantial skills to the local logistics and warehousing and rail industry. HDS Personnel considers its mission to be “To continue to expand through the provision of tailor made solutions to clients’ labour requirements, whilst sustaining an unrivalled reputation for putting our customers first and looking after the welfare and development of our staff”.Working Hours :Monday to Thursday 09:00 – 17:00 - Friday 08:00-16:00 (subject to change with needs of the business)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
You will be responsible for the providing administrative support and work as part of a small, dynamic team providing general station and team support. The position holder will be expected to exhibit a flexible working style at all times. On a day to day basis, the post holder will report into and take instruction from the Lead Staff Assistant and Airport Business Planning Manager.
What you’ll do
Provide a consistently high quality of administrative support
Perform a range of administrative duties and be prepared to support the management and frontline team members on a day-to-day basis
Engage with team members on matters relating to general employee issues
Assist with orientation for new hires into the company, including Heathrow Airport references
Communicate any organizational changes with various work groups
Maintain an accurate employee car park log
Greet external and internal visitors
Make hotel/transportation arrangements for visiting AA personnel
Create letters and emails in response to customers and employee questions
Process invoices from business partners for payment
Maintain an accurate personal filing system
Order supplies as needed by administrative & operational teamsResponsible for receiving and distributing internal and external mail
Take and publish minutes from meetings
Adhere to and promote safe working practices all times
Assist with any employee engagement events
Carry out any other reasonable duties consistent with this posting
Have a good telephone manner
To comply with the AA Rules of Conduct Europe & Pacific and work within the context of all Company’s policies & procedures.
To maintain a standard of dress code that is appropriate to the role and in accordance with the Company’s uniform/dress policy.
To be aware of and sensitive to differences and work in a way consistent with the principles of equal opportunities and anti-discriminatory practice.
To undertake any other duties which are consistent with the position. This job description is intended as a guide to the main responsibilities of the position and not an exhaustive list of duties and tasks.
To work in any other AA location as and when necessary.
Training:This apprenticeship will be for the Level 3 Business Administrator apprenticeship standard.
As an apprentice you’ll:• have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace• learn and train for a specific job• get paid and receive holiday leave• get direct experience in a real job• study for at least 20% of your working hours• complete assessments during and at the end of your apprenticeship• be on a career path with lots of future potentialTraining Outcome:Permanent Employment for the duration of apprenticeship is for 15 months, may lead into a permanent position for the right candidate.Employer Description:American Airlines and American Eagle offer an average of nearly 6,700 flights per day to nearly 350 destinations in more than 50 countries. American has hubs in Charlotte, Chicago, Dallas/Fort Worth, Los Angeles, Miami, New York, Philadelphia, Phoenix, and Washington, D.C. American is a founding member of the oneworld® alliance, whose members serve more than 1,000 destinations with about 14,250 daily flights to over 150 countries.
Feel Free to be yourself at American
From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.
Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.Working Hours :Tuesday – Saturday (0800-1600).Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work-based projects designed by the provider to meet employer needs.
The knowledge units outlined below are delivered via the CIPP online learning platform:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
You will complete a knowledge check at the end of each unit, which will test your skills. The projects issued by the provider are as follows:
Business and Customer Awareness
Payroll (Core)
Payroll (Pensions for payroll)
Payroll (Technical)
Regulation and Compliance
Systems and Processes
The last three months of the qualification will entail completing the following as part of the EndPoint Assessment:
Multiple-Choice
Role Simulation
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...