Technical Coordinator / Technical Administrator - Bakery Bristol £up to 35,000 pa DOE Working on behalf of an award-winning bakery with a number of retail outlets across the South West, we are now seeking a Technical Coordinator / Technical Administrator to join their team at their main production site in Bristol. This is an amazing opportunity to join a company that manages to retain its "family feel" and that prides it self on their staff longevity and premium products. The purpose of your role will be to play a key role in driving technical excellence and ensuring that bakery products align with market trends and company objectives. This role offers fantastic opportunities to develop and for a "passionate foodie" there are endless development opportunities. The role of the Technical Coordinator / Technical Administrator will involve: ·Working closely with management to ensure all areas of the Food Safety System are constantly maintained ·Purchasing Raw Materials ·Regular internal auditing of the Quality System and site hygiene. ·Creating standard operating procedures for production processes ·Customer complaint handling ·Supplier approval management ·Assisting with management of the site HACCP and GMP audits ·Administration tasks as required ·Full on the job training will be provided. Technical Coordinator / Technical Administrator Required Skills & Qualifications: ·Strong communicator with excellent documentation and system skills. ·Working knowledge of BRCGS, HACCP standards. ·Competent in using Microsoft Office and Outlook, including Word and Excel. ·Excellent time management skills with a flexible approach to work. ·Full Right to Work in the UK. If the role is of interest, then please send your CV today Key words: Technical Support Administrator, Technical Services admin, Technical Compliance Coordinator, Quality Compliance Coordinator, Technical Assurance Coordinator, Technical Assistant, Technical Admin Assistant, Technical Coordinator, Food Technologist, Technical Information Officer, Food Technical Jobs, Specifications Technologist ....Read more...
JOB DESCRIPTION
Tremco is not sponsoring/transferring Visas at this time. No agencies or direct contact please.
This position Junior level position in a $60 to 70K range and is remote in the US, EST or CST time zones only
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The JR Salesforce Administrator is responsible for supporting the Salesforce platform (CRM, CPQ, and Commerce) and its integrated systems (PIM, ERP, etc.) including managing and assisting users, training, governing data, identifying enhancement opportunities, and overall system support. They ensure effective utilization of these platforms and collaborate with the organization to ensure the optimal user experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Provides user support and acts as an administrator for the online store and general system including managing access, resetting passwords, providing guidance, investigating and resolving issues, and routing to the correct department. Ensures Online Store content is displayed properly and updated regularly via the Enterprise resource planning (ERP) system, Product Information Management (PIM) system, and Content Management System (CMS). Supports the administration of the Product Information Management (PIM) system including managing extensions, assisting users, resolving issues, and extracting information. Accountable for training users. Ensures training database is current, creates training videos and scripts, conducts live training sessions, and recommends and executes opportunities to enhance the training program. Coordinates and performs thorough testing of all new and revised system features, functions, and reports. Documents findings, provides feedback, and offers solutions. Assists with maintaining system governance and data integrity. This includes support with data auditing, addressing & correcting duplications, inaccurate or incomplete records with users (naming conventions, etc), purging of old records/reports/dashboards, transitioning user/record management, and adhering with processes to maintain clean data. Documents user challenges, feedback, and requests for improvements. Creates, manages, and collaborates on development tickets related to issues and enhancements. Plans and executes system communications to users including new users being brought into the system, new functionality being released, training sessions, opportunities for re-training, etc. Documents and tracks system stability and health. Creates reports as requested. Maintains KPIs and presents to division on a regular basis. Assists others within the Digital Strategy department, as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school Background in Business Administration, IT/Computer Science, or related field
EXPERIENCE REQUIREMENT:
Two to four years related experience and/or training Experience with interconnected platforms, site content management, and/or website maintenance. Technical knowledge of Salesforce (CRM, CPQ, and Commerce), SAP, and/or PIM (InRiver preferred). Experience interacting with and presenting to large groups. Ability to communicate clearly and concisely across different levels within and outside of the organization. Can effectively extract ideas and knowledge, document feedback, and understand and communicate key-takeaways/next steps. Experience with extracting, transforming, and interpreting large datasets. Proficiency in SQL preferred. Knowledge of the construction business a plus.
CERTIFICATES, LICENSES, REGISTRATIONS:
Salesforce Accreditations: Salesforce Certified Administrator (preferred) Salesforce Certified Advanced Administrator (preferred) Salesforce Certified Business Analyst (preferred)
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Qualities include being detail oriented, highly proficient with technology, a quick learner, a strong communicator, and a self-starter/self-manager. Ability to excel in a remote work environment. Ability to excel both independently and in a team environment. Proficient in Microsoft Office Suite.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, and hear.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $65,000 and $70,000 plus a bonus opportunity. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Order Processor / Office Administrator / Customer service Cheddar Monday - Friday Flexible between 8am-5pm, 35 hours per week, so either 8am to 4pm or 9-5. Salary £25k excellent benefitsMy client an award winning, growing family owned business is looking to recruit an Order Processor / Office Administrator / Customer service person for their modern site in Cheddar. Role - overview: The Customer Service Order Processor / Office administrator will be an integral part of the Customer Service Team. Your main responsibility will be to process customers orders to meet supply chain partners time deadlines. The role will also require dealing with customer phone call queries & creating system driven CRM's. The successful Customer Service Order Process / Office Administrator will be working in an open plan office and spend 70/80% of your time order processing and some time covering the phones. Role - Tasks: Managing the end-to-end order processing for our customers' orders - to include
Daily collating & processing ordersDaily distributors Box CountUploading Confirmation files onto Computer SystemDealing with late customer ordersManaging our Manufacturer's order queries.
Key skills required for the role
Excellent Computer skills including use of ExcelExcellent customer service skillsAccurate / Attention to detailHappy answering phoneSome form of order processing experience
This role pays a salary of £25,000 and offers excellent benefits including 20 days holiday + birthday off + health care scheme + company benefits (based on length of service points, which can be used for extra holiday, extra pension contributions, gym membership, towards salary and health care upgrade This role is commutable from Wells, Cheddar, Axbridge, Highbridge, Bridgwater, Poldens, Wedmore, Chew and may suit a person who has previously worked in Customer service / CS / Order processing/ Account management....Read more...
Customer Service Administrator
Location: Poole
Salary: up to £30,000 per annum DOE
Hours: Monday Friday 8:30am 5:30pm (early finish Friday)
FREE onsite parking
Our client is looking for an experienced Customer Service Administrator to join their team on a permanent basis. You will be managing the relationships for the company, as well as dealing with enquiries, processing orders and supporting various teams.
Duties:
- Handle inbound phone calls, providing courteous and effective assistance to customer enquiries
- Responsible for organising the inboxes, and distributing the workload within the team
- Customer relationship building via phone and email
- Build technical product knowledge through internal training to confidently support customers with product selection and usage advice
- Sourcing and negotiating quotations
- Process customer orders promptly using the companys CRM system
- Ensuring all communications is correctly logged and kept up to date in the CRM system
- Assist the Sales team with general administrative duties when needed
- Continually reach out to customers to gain insights and feedback about the service
Skills:
- Excellent communication and administrative skills
- Ability to build relationships through various platforms
- Have a can do and positive attitude
- Previous sales administrative experience would be desirable but not essential
- Be a pro-active team player, with the ability to prioritise workload efficiently
To apply, please send an updated cv to shannon@holtrecruitmentgroup.com or apply now!....Read more...
Customer Service Administrator
Kings Hill, Kent
Monday to Friday 9.00am - 5.00pm
Immediate start - Ongoing temporary role
KHR is pleased to partner with one of the fastest-growing businesses in the South East, who at present have a great opportunity for a Customer Service Administrator to join their finance department on a full-time ongoing temporary basis.
Responsibilities:
- liaise with customers regarding billing enquiries
- Update the in-house system with up-to-date information
- Process and generate invoices, credit memos and other billing-related documents
- Prepare and send invoices to clients
- Investigate and resolve billing discrepancies
- Record and process client payments
- Maintain organised and up-to-date billing records, documentation, and reports
Candidate Profile
- Strong communication skills
- Computer literate
- Previous customer service/call handling experience
- Understanding of the billings/invoicing process
- Have a keen eye for detail
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.....Read more...
Are you a highly motivated Patent Administrator who is looking to progress within the IP world? If so, we are working on behalf of a leading IP practice with capacity to welcome an additional Patent Administrator into their team due to internal promotion.
This excellent opportunity can be based out of either their Bristol, Sheffield or Warwick office.
You will be responsible for the following:
• Preparing official forms for UK, European and other applications.
• Managing your own and Attorney inboxes.
• Maintaining the accuracy of the case management system.
• Ad hoc training of new starters.
• Preparing and attending client meetings.
• Preparing and processing invoices.
• Additional ad hoc duties were necessary.
We would be delighted to hear from candidates who are able to work autonomously when required, with the ability to prioritise through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you would like to discover more about this fantastic Patent Administrator opportunity with a leading progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
Are you a highly motivated Patent Administrator who is looking to progress within the IP world? If so, we are working on behalf of a leading IP practice with capacity to welcome an additional Patent Administrator into their team due to internal promotion.
This excellent opportunity can be based out of either their Bristol, Sheffield or Warwick office.
You will be responsible for the following:
• Preparing official forms for UK, European and other applications.
• Managing your own and Attorney inboxes.
• Maintaining the accuracy of the case management system.
• Ad hoc training of new starters.
• Preparing and attending client meetings.
• Preparing and processing invoices.
• Additional ad hoc duties were necessary.
We would be delighted to hear from candidates who are able to work autonomously when required, with the ability to prioritise through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you would like to discover more about this fantastic Patent Administrator opportunity with a leading progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
Are you a highly motivated Patent Administrator who is looking to progress within the IP world? If so, we are working on behalf of a leading IP practice with capacity to welcome an additional Patent Administrator into their team due to internal promotion.
This excellent opportunity can be based out of either their Bristol, Sheffield or Warwick office.
You will be responsible for the following:
• Preparing official forms for UK, European and other applications.
• Managing your own and Attorney inboxes.
• Maintaining the accuracy of the case management system.
• Ad hoc training of new starters.
• Preparing and attending client meetings.
• Preparing and processing invoices.
• Additional ad hoc duties were necessary.
We would be delighted to hear from candidates who are able to work autonomously when required, with the ability to prioritise through efficient delegation, proficient in MS office, possess expeditious typing skills and have a willingness to learn in-house electronic filing, records and other IT platforms.
If you would like to discover more about this fantastic Patent Administrator opportunity with a leading progressive and agile firm who consistently deliver an outstanding client service, then Tim Brown awaits your call on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
Duties will include, but will not be limited to:
Improve and manage the company system used for monitoring and organising essential H&S training
Registering boilers onto Gas Safe system
General admin duties
Answer phone calls/emails
Manage the marketing of the company
Holiday cover, supporting the admin team
Training:
The Apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a prominently work-based programme with College attendance required once a month. This will fall within your contracted working hours
Training Outcome:
Upon successful completion, you could progress into roles such as Administrator, Contracts Manager, Buyer, Designer, or Estimator
Employer Description:Founded in 1991, we pride ourselves on being a well-established, family-run, reputable business. We are a plumbing and mechanical company that offers all aspects of plumbing: Maintenance work for the public, Full bathroom installs including tiling, Plumbing, heating and renewables to housing developers, Mechanical packages for commercial projectsWorking Hours :Monday- Friday
9:00am- 5:00pm
(1 hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A superb opportunity has arisen for an experienced Patent Administrator to join a leading IP firm as they look to further expand their team. This role can be undertaken in any of their Scottish offices on a hybrid basis.
The Role
As a skilled Patent Administrator, you will report directly to the Formalities Team Leader and play a crucial role within the team, assisting Patent Attorneys in providing an excellent service to a variety of clients.
What’s in it for You?
A competitive package: Dependant on experience, skills and dedication.
Career Development: Access to professional development opportunities.
Autonomy and Support: You’ll be given your own workload and have the backing of a collaborative and knowledgeable team.
Work/Life Balance: A progressive culture where your wellbeing is valued.
Key Responsibilities
You will be experienced in and have knowledge of the following areas:
• Processing all incoming communications.
• Generating documentation to internal and external clients.
• File searching and filing electronic correspondence using the Document Management System.
• Working knowledge of Inprotech.
• Monitoring due dates and reminder lists and following up as required.
• Communicating with external parties to resolve queries and/or obtain instructions.
• Recording service charges and generating invoices.
• Accessing external information sources to check and retrieve relevant information.
About You
• It’s imperative that you possess a good level of patent experience, ideally 2 years gained from a previous position.
• You’ll be able to demonstrate a methodical approach to your work.
• Excellent written and verbal communication skills.
• The ability to work calmly under pressure and to tight deadlines.
• Experience of working in a paperless environment.
• Preferably but not essentially, experience of a document management system.
Please do contact Tim Brown today to discuss this fantastic Patent Administrator opportunity in more detail on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
A superb opportunity has arisen for an experienced Patent Administrator to join a leading IP firm as they look to further expand their team. This role can be undertaken in any of their Scottish offices on a hybrid basis.
The Role
As a skilled Patent Administrator, you will report directly to the Formalities Team Leader and play a crucial role within the team, assisting Patent Attorneys in providing an excellent service to a variety of clients.
What’s in it for You?
A competitive package: Dependant on experience, skills and dedication.
Career Development: Access to professional development opportunities.
Autonomy and Support: You’ll be given your own workload and have the backing of a collaborative and knowledgeable team.
Work/Life Balance: A progressive culture where your wellbeing is valued.
Key Responsibilities
You will be experienced in and have knowledge of the following areas:
• Processing all incoming communications.
• Generating documentation to internal and external clients.
• File searching and filing electronic correspondence using the Document Management System.
• Working knowledge of Inprotech.
• Monitoring due dates and reminder lists and following up as required.
• Communicating with external parties to resolve queries and/or obtain instructions.
• Recording service charges and generating invoices.
• Accessing external information sources to check and retrieve relevant information.
About You
• It’s imperative that you possess a good level of patent experience, ideally 2 years gained from a previous position.
• You’ll be able to demonstrate a methodical approach to your work.
• Excellent written and verbal communication skills.
• The ability to work calmly under pressure and to tight deadlines.
• Experience of working in a paperless environment.
• Preferably but not essentially, experience of a document management system.
Please do contact Tim Brown today to discuss this fantastic Patent Administrator opportunity in more detail on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
A superb opportunity has arisen for an experienced Patent Administrator to join a leading IP firm as they look to further expand their team. This role can be undertaken in any of their Scottish offices on a hybrid basis.
The Role
As a skilled Patent Administrator, you will report directly to the Formalities Team Leader and play a crucial role within the team, assisting Patent Attorneys in providing an excellent service to a variety of clients.
What’s in it for You?
A competitive package: Dependant on experience, skills and dedication.
Career Development: Access to professional development opportunities.
Autonomy and Support: You’ll be given your own workload and have the backing of a collaborative and knowledgeable team.
Work/Life Balance: A progressive culture where your wellbeing is valued.
Key Responsibilities
You will be experienced in and have knowledge of the following areas:
• Processing all incoming communications.
• Generating documentation to internal and external clients.
• File searching and filing electronic correspondence using the Document Management System.
• Working knowledge of Inprotech.
• Monitoring due dates and reminder lists and following up as required.
• Communicating with external parties to resolve queries and/or obtain instructions.
• Recording service charges and generating invoices.
• Accessing external information sources to check and retrieve relevant information.
About You
• It’s imperative that you possess a good level of patent experience, ideally 2 years gained from a previous position.
• You’ll be able to demonstrate a methodical approach to your work.
• Excellent written and verbal communication skills.
• The ability to work calmly under pressure and to tight deadlines.
• Experience of working in a paperless environment.
• Preferably but not essentially, experience of a document management system.
Please do contact Tim Brown today to discuss this fantastic Patent Administrator opportunity in more detail on 0113 467 9798 or via tim.brown@saccomann.com
....Read more...
Helpdesk Administrator – Temporary – Up to £18p/h📍 Location: Liverpool Street🕗 Hours: Monday to Friday, 08:00 AM – 05:00 PM Are you an experienced Helpdesk Administrator ready for your next opportunity?If you’re looking to join a reputable and growing Facilities Management company in a dynamic and supportive environment — this could be the perfect role for you. We are currently recruiting for a Helpdesk Administrator to be based at a unique and high-profile site in Liverpool Street. This is a Temporary opportunity, offering up to £18p/h. The successful candidate will have prior experience within a Facilities Management setting and will be available to start immediately. 🔧 Key Responsibilities:Raising Work Orders for new jobs / contracts / quotesRaising Purchase Orders and placing call outs to sub-contractors Ensuring all client files are maintained accurately and kept up-to-dateProcessing tasksheets dailyLogging holiday, sickness for team engineersDay to day admin including photocopying, filing etc.Cover holidays, sickness & lunch for other admin team staffAnnual archiving of site filesPositively respond to both our internal and external customers through effective communication and personal accessibility, while optimizing contract performance.Ensuring that all documentation is received from Sub-contractors with regards to Health & Safety and Company LegislationCheck for overnight callouts & respond accordinglyEnsuring WIP (work in progress) is up-to-date at all timesMaintaining of the site sub-contractor records and Log Book System Produce statistical reports on a weekly and monthly basisOwnership of all tasks through to completion.Raising reactive jobs and allocating PPMS using Concept Evolution systemKeep Opti-MIS updated with ALL required documentation.Uploading sub-contractor service sheets on to Opt-Mis systemAnswering telephone to internal customers✅ Requirements:Previous experience in a Facilities Management helpdesk or administrative roleUnderstanding of finance processes including raising quotes and POsStrong IT skills and the ability to adapt to internal systems quicklyExcellent organizational skills with strong attention to detailConfident communicator with a proactive and solution-focused mindsetAbility to multitask and prioritise workload effectively in a busy environment💼 What’s In It For You?Work for a respected name in the Facilities Management industryJoin a supportive and friendly team in a key administrative role📩 Interested?Send your CV to Stacey at CBW Staffing Solutions today to apply or for more information. We look forward to hearing from you soon!....Read more...
The Vehicle Warranty Administrator position is based in Brighouse and offers a permanent contract with a salary of £30,000 DOE. The role operates Monday to Friday, standard days and includes 28 days of holiday.
A Commercial Vehicle Dealership is seeking a highly organised and detail-oriented Vehicle Warranty Administrator to join their team full-time at their Brighouse depot. This is a fantastic opportunity to join a supportive and experienced team within an industry-leading automotive group.
Key Duties of the Vehicle Warranty Administrator :
Submit accurate warranty and claims in line with manufacturer standards
Ensure policies and procedures are applied correctly to maximise customer satisfaction
Monitor warranty reports to ensure accuracy and cost-efficiency
Maintain industry-led standards of processing efficiency and cost control
Ensure full compliance with company policies and manufacturer guidelines
Candidates with a technical background — particularly in service, warranty, or parts — will be especially well suited to this role. An understanding of commercial vehicle components and how parts integrate into warranty claims is a key advantage. Previous experience in a Parts Department or strong knowledge of vehicle parts will directly benefit the accuracy and efficiency of warranty processing in this position.
Requirements for the Vehicle Warranty Administrator:
Previous experience in a similar role within the motor industry is essential
Technical or commercial vehicle background strongly preferred
Parts experience or a good working knowledge of vehicle parts is highly beneficial
Experience using Kerridge or another CRM system
Strong computer literacy and confident communication skills
Exceptional attention to detail and high organisational ability
Ability to manage workload independently and meet deadlines
Skilled in building strong professional relationships with manufacturers and internal teams
What’s in it for you as the Vehicle Warranty Administrator:
Join a supportive, experienced team in a growing business
Work for a respected name in the automotive and commercial vehicle industry
Career development opportunities with long-term potential
Permanent position
Monday to Friday role
Other staff packages and benefits
If you're an experienced Vehicle Warranty Administrator ready to take the next step in your career, apply now and be part of a trusted and professional team in the automotive industry or contact Maisie Cope at E3 Recruitment....Read more...
Create and maintain the accuracy of employee records, keeping HR systems up to date
Understand the task flows in our HR system to support continuous improvement of employee experience and streamlining the HR process
Run regular reports to ensure data integrity and compliance
Prepare and amend HR documentation for new and existing employees
Support Talent Acquisition with interview scheduling and coordination, maintaining the applicant tracking system and ensuring a positive candidate experience
Monitor new starter onboarding journey, supporting with the onboarding administrative process
Benefits administration
Responsible for off-boarding processes with leavers and completion of reference requests
Ad hoc project work focused on improving HR processes, procedures and systems
Additional tasks that may be required from time to time that fall within the scope of the individual’s skills and experience
Training Outcome:Seeking a competent administrator who is keen to sidestep into an HR career. We see this opportunity as a pathway into HR with excellent exposure from a broad HR and Talent perspective within our close-knit team!Employer Description:We are a dynamic IT Security Company with approximately 300 employees across multiple UK and Ireland locations. Our HR team plays a vital role in supporting our people and culture, and we are now looking for an enthusiastic and detail-oriented HR Administrator Apprentice to join us. This is a fantastic opportunity to gain hands-on experience in a fast-paced HR environment while working towards a recognised qualification.Working Hours :Hybrid working 3 days per week in office.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
A Mechanical & Electrical contractor is looking for an Administrator to join their team on a permanent basis in Essex.Salary: £30,000 – £35,000 per annum Start Date: ASAPKey Requirements:
Experience using the COINS system is essential
Comfortable managing delivery notes, booking into the portal
Ability to support senior management with admin tasks
Strong organisational skills and attention to detail
Requirements:
Previous experience in an administrative role, ideally within construction or M&E
Familiarity with COINS system is essential
Strong attention to detail and organisational skills
Ability to work independently and as part of a team
This is a full-time office-based role offering stability within a well-established company.If this sounds like the role for you, send over your CV – we’d like to hear from you!....Read more...
Facilities Helpdesk Administrator - Northwich - National Facilities Management OrganisationCBW Staffing Solutions are working with a leading company within the facilities management industry, we are seeking a dedicated Helpdesk Administrator to provide comprehensive services to a wide range of commercial and industrial clients. As a Helpdesk Administrator, you will be the first point of contact for our clients, handling all helpdesk inquiries relating to maintenance, ensuring a smooth and efficient service.This is a permanent position, based on site at the client's office in the Northwich area of Cheshire.Package:Competitive salary between £25,000 - £27,000 per annum (depending on experience) Core hours are Monday - Friday (40 hours per week) 25 days annual leave plus bank holidays Training, development & progression opportunitiesResponsibilities:Managing and responding to incoming service requests via phone, email, and our helpdesk systemLogging and categorising service requests, assigning tasks to the appropriate teams, and tracking progressCoordinating with internal teams and external contractors to ensure prompt resolution of issuesMonitoring and reporting on helpdesk performance, ensuring SLAs are metMaintaining and updating helpdesk databases and documentationProviding exceptional customer service and keeping clients informed of progress on their requestsAssisting with general administrative duties as needed within the facilities management teamQualifications:Previous experience in a similar helpdesk or customer service role, preferably within facilities management or a related industry is highly desirableExcellent communication skills with a strong customer service focusStrong IT skills and experience with helpdesk software or CAFM systemsAbility to prioritise tasks, manage multiple requests, and work well under pressureA proactive and problem-solving approach, with attention to detailTeam player with excellent organisational and time-management skillsIf you are a dedicated Helpdesk Administrator, looking for a rewarding career opportunity, please apply with your full CV or contact Aaron Rutter at CBW Staffing Solutions.....Read more...
Meet and greet all visitors, ensuring a friendly and professional reception experience
Answer incoming calls with a professional phone manner, transferring calls to the relevant staff members
Assist in the distribution of Personal Protective Equipment (PPE) to care staff
Process medication orders, including repeat and new prescriptions, in a timely manner
Collect medications from local pharmacies, coordinating with care staff for pickup
Communicate and work closely with the Deputy Manager, informing them of any medications that require uploading onto the system
Handle client payments via the company payment portal, issue receipts, and notify the Bookkeeper via email
Participate in On-Call responsibilities, as and when required
Manage client birthday cards and send weekly visit logs to families or Next of Kin (NOK) when requested
Participating in internal audits as required
Training:
Business Administrator Level 3 Apprenticeship Standard
You will be required to attend Kidderminster College one day a week for your Off the Job Training
Training Outcome:
There may be an opportunity for a full time position upon completion of your apprenticeship
You can also progess further to roles such as Office Administrator, Senior Office Administrator, Medication Officer, Care Coordinator, Recruitment Officer
Employer Description:TLC Care at Home Ltd is a domiciliary care company dedicated to supporting individuals with compassion and high-quality home care services in Bewdley and surrounding areas. The team ensures that every client receives the care and assistance they need in a professional and welcoming environment.Working Hours :Monday - Friday, 9:00am - 5.00pmSkills: Communication skills,IT skills,Problem solving skills,Team working,Honest and trustworthy,Reliability,Confidence,Resilience,Good work ethic,Punctual,Friendly,A professional approach....Read more...
Provide exceptional customer service via email, phone, and online platforms, addressing member inquiries with professionalism and efficiency
Assist with reporting, policy documentation, administrative tasks, and maintain accurate records in our CRM system
Manage a structured pipeline of prospects - from initial research and contact through to quote processing and documentation - ensuring accuracy and timeliness
Handle confidential member information with the utmost discretion and in full compliance with data protection regulations
Coordinate bookings for health screenings, assessments, and medical appointments, ensuring seamless scheduling through our system
Provide valuable insights on workflow improvements to support the development of our AI-driven booking and management system
Training:This apprenticeship is delivered as a weekly day release at our campus in Stratford, E15. You will be required to attend college once a week.
Level 3 Business Administrator Standard
Behaviour, Skills and Knowledge
Training Outcome:Full-time employment on customer services or business development department.Employer Description:Health Well Solutions is a boutique insurance brokerage based in London, specialising in high-end private medical insurance. We pride ourselves on personalised service and long-term client relationships.Working Hours :Monday to Friday, from 8:30am to 5:30pm, one hour lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Order data products via a number of sources, including online, telephone and hard copy.
Using our in-house technology to manage the progression of orders to fulfilment for our customers.
Re-submit any system rejections.
Raise and respond to any data provider enquiries via the system, email and telephone.
General query handling via email and telephone
Chasing results and any overdue orders.
Processing credits and extra charges.
Cancellation and expedite products ordered.
Manual keying of orders.
Training:Training: Delivery to be completed on site and off the job training either at Barnsley College or your place of work. Student to complete a Business Administrator Level 3 Apprenticeship.Training Outcome:Possible progession opportunities. Employer Description:Dye & Durham, a leading global provider of cloud–based software and technology solutions, is focused on an unwavering commitment to customer excellence and to the personal and professional growth of its employees.Working Hours :Working week to be discussed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Answering the telephone and transferring calls
Answering the door through an intercom system
Managing the incoming and outgoing post
Taking in deliveries
Making drinks for meetings and occasionally organising boardroom lunches
Scanning and uploading invoices
Processing purchase invoices into our accounts system
Reconciling monthly bank statements
Assisting in the monthly purchase payment run
Managing and ordering stationery and PPE
Training:Level 3 Business Administrator apprenticeship standard, including:
Knowledge, Skills & Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Originally founded as Trustland (Homes) Ltd in 1972 by Derek Barrington and Leslie Owens (Senior), the business has evolved throughout the years to reflect the diversification of various business investments. In 1983 Trustland (Homes) Ltd became Trustland Construction Ltd following a boost in commercial based work, before re-branding once more to “The Trustland Group Ltd” after investing in the establishment of the sustainability business Recipro and the popular Chester restaurant and hotel The Coach House Inn.Working Hours :Monday - Friday - 8.45am - 5pmSkills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
The Business Administrator will be responsible for the following duties:
Accepting deliveries at the office and checking in stock on spreadsheets
Actioning and processing basic quotes
Answering the phone, taking messages, and dealing with customers
Updating and maintaining the company CRM system
Administration support to the Office Manager and service team
Booking in work and send jobs to technicians
Data management including maintaining and organising files and records and inputting data accurately
Training:Level 3 Business Administrator Apprenticeship Standard. You will complete a 15-month apprenticeship which includes 12 days at the PETA training centre in Cosham. You will be supported every 6-8 weeks with visits from your PETA Learning & Development Coach.Training Outcome:A full-time permanent position may be offered to the right candidate upon successful completion of the apprenticeshipEmployer Description:Uni-Guard Fire Protection is a family run business located in Havant, Hampshire. We provide installation, servicing and maintenance of fire protection including fire extinguishers, fire alarms and emergency lighting. We provide fire protection services nationwide and enjoy a varied and inspiring customer base. Our staff and customers are our number one priority and our experience and competency in the industry allows us to continuously offer high quality service, products and advice in all areas of fire protection.Working Hours :Mon - Fri 8.30am to 5pmSkills: Customer care skills,Administrative skills,Meticulous attention to detail,Excellent team player,Able to work independently,Take ownership of tasks,Comprehensive written skills,Comprehensive verbal skills,Experience of Microsoft....Read more...
Administrator – Northampton – Earn £29,000 p/annum – Full Time - Immediate Start – Apply Now!Nexus People are looking for an Administrator in Corby to work with our client, who specialize in disposable packaging for the food industry. Employee Benefits: Competitive Salary: £29,000 p/annumImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesSubsidised canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (Monday to Friday) Roles & Responsibilities: Order Processing: Accurately enter and manage customer orders received via email & phone into the internal order system ERPCustomer Communication: Communicate with customers to confirm orders, clarify any discrepancies, and provide updates on order status, availability, and delivery timelinesOrder Review: Check incoming orders for pricing, stock availability, and customer-specific requirements (e.g. delivery instructions, product configurations)Problem Resolution: Proactively identify and resolve issues related to order discrepancies, delays, or inventory shortages, escalating to the appropriate departments when neededInternal Coordination: Liaise with the sales, logistics, and warehouse teams to ensure timely and accurate order fulfilmentDocumentation: Prepare order-related documents such as order confirmations, delivery notes, and invoices where requiredData Maintenance: Ensure customer records and order history are accurately maintained in the systemReporting: Assist in generating order and delivery reports for internal use and performance trackingContinuous Improvement: Participate in ongoing process improvements to enhance order accuracy, speed, and customer satisfaction.This role may require other varied duties, so it would be beneficial if you were flexible and willing to learn new skills. About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you.You will have at least 12 months related experience, and it is important that you have an excellent knowledge of the English language, and good mathematical skills. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity and have the right experience for this role, click to apply today.....Read more...
Inputting patient demographics into our electronic system
Making appointments
Entering referrals onto CIS (our electronic patient records system)
Input and update the nurse's rota electronically
Cover reception as needed
Liaise with other team members and other departments within the clinic as needed and also across the organisation
Training:
Business Administrator Level 3
1-day per month to take place at Northampton College
Training Outcome:May lead to a permanent position within our Patient Services Team.Employer Description:We’re Care Fertility, the largest private provider of IVF and fertility treatment in the UK.
We have 18 Clinics within the UK, as well as Clinics in Dublin, USA and Spain.
We draw on the knowledge of our wider team of over 600 dedicated doctors, embryologists, nurses and support teams who all work together to ensure our patients get the very best fertility treatment.
We are leading the future of fertility healthcare and we help our patients through the most innovative science supported by exceptional and intuitive digital experience.
We don’t just care, we are Care.Working Hours :37.5 hours per week, over 5-days per week Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Customer care skills,Presentation skills,Administrative skills....Read more...
Reporting to the General Manager this role is responsible for;
Supporting Tottenham Hotspur Football Club (THFT) main helpdesk and CleanEvent (CE) management with administrative duties. Working on Event day as main helpdesk administrator for CE.
Key Responsibilities:
Assist in the finalisation of the indicative staff plan and assist in the preparation of staff rosters in the Human Force IT System
Assist the Manager with staff briefings – (preparation of stand-by lists, information sheets etc.)
Assist the manager with staff applications and ensure that appropriate employee checks are done, application forms and other supporting documentation is finalised and forwarded to payroll
Assist the Manager by ensuring that the timesheets are completed by all staff accurately and that all timesheets are correctly entered into the Human Force system database
Assist the manager with the processing of all purchase orders; job dockets are correctly entered into the finance system
Assistance for the provision of adequate uniforms, laundry arrangements and ensure all uniforms are ready for distribution
Arrange display of all site plans, whiteboards, event timetables and any relevant information to assist venue management and staff
Set up the Human Force system for biometric staff clock-in and out processes
Ensure all staff are signed on and issued with the correct uniform
Ensure area supervisors and manager are aware of any staffing issues
Ensure all staff sign off at the end of their shift and return uniforms, radios and keys
Ensure timesheets are completed accurately in the Human Force system and passed on to payroll for processing according to the stated process
Ensure all paperwork relating to hiring staff has been completed and passed to the HR/Payroll Department in a timely manner
Ensure incidents/accidents which occur are reported on the Atlas database
Operating the event day help desk when required, ensuring all information is correct and thoroughly followed through to completion
Answer phones and direct calls/take messages as required
Distribute emails, posts etc. as required
Ensure data entry of purchase orders and job dockets daily
Print event evaluations and staff assessments for distribution to Area supervisors for the close of the event
Undertake client administrative duties similar to those described above
Client & Team Relationships
Work closely with clients, attending daily and weekly catch-ups to align on expectations and address any concerns
Participate in Toolbox Talks and team briefings, ensuring key updates and policies are communicated effectively
Foster positive relationships with both internal teams and external stakeholders to deliver exceptional service
Training:
As part of this role, you will undertake a level 3 apprenticeship in Business Administration
Your training will be completed online with a dedicated tutor who will support you in your studies. You will be given one day a week to work on your apprenticeship training
The training you will be completing as part of the Level 3 Business Administrator apprenticeship standard includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
Continued Professional Development training, organisational structure
Legislation and regulations
Business administration communication skills
Stakeholder Engagement - both internal and external
Stakeholder analysis, service level agreements (SLAs), stakeholder salience, stakeholder power versus interest grid
Record and document production - document layout, GDPR, proofreading techniques
Decision Making - cost benefit analysis, break-even analysis,
5 Whys, Root Cause Analysis
Risk analysis and risk management, risk implication/ probability chart, force field analysis, use of organisational policies, procedures, and frameworks for support
Social Media in business and personal
Project Management tools - project Life Cycle, Gantt chart, Power V’s Interest Grid, SWOT analysis, Work Breakdown Structure, and risk management techniques
Change management
PESTLE analysis
Finance - Budget Management, invoice processes
Interpersonal skills - professionalism, coaching methods, organisational culture
Presenting Like a Pro - workshop on how to deliver high-quality presentations
Training Outcome:CleanEvent believes in growing talent from within, providing opportunities to advance as your skills develop.Employer Description:CleanEvent is a company that provides cleaning and security services to sporting and leisure
facilities. CleanEvent is fast becoming a leader in this industry sector with multiple locations across
the United Kingdom.Working Hours :Any 5 out of 7 days each week. Shift pattern to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Team working....Read more...
