To work under the direct instruction of teaching/senior staff, usually in the classroom with the teacher.
To support access to learning for pupils and provide general support to the teacher in the management of pupils and the classroom.
Provide general support to staff and pupils, including preparation and routine maintenance of resources/equipment.
Duties and Responsibilities
Support for Pupils
Attend to the pupils’ personal needs and implement related personal programmes, including social, health, physical, hygiene, first aid and welfare matters.
To supervise and support pupils, ensuring their safety and access to learning.
Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs.
Promote the inclusion and acceptance of all pupils.
Encourage pupils to interact with others and engage in activities led by the teacher.
Encourage pupils to act independently as appropriate.
Support pupils in accessing learning activities as directed by the teacher.
Support for the Teacher
Prepare the classroom as directed for lessons and clear afterwards and assist with the display of pupils' work.
Be aware of pupil problems/progress/achievements and report to the teacher as agreed.
Undertake pupil record keeping as requested and other basic record keeping.
Support the teacher in managing pupil behaviour, reporting difficulties as appropriate.
Gather/report information from/to parents/carers as directed.
Provide clerical/administrative support, e.g. photocopying, typing, filing, collecting/recording money etc.
Ensure the maintenance of a clean and orderly working environment.
Timely and accurate preparation of routine equipment/resources/materials as set out in instructions.
Assist the teacher with learning activities, ensuring health and safety and good behaviour of pupils.
Support for the Curriculum
Support pupils to understand instructions.
Support pupils in respect of aspects of learning with the curriculum.
Support pupils in using basic ICT as directed.
Prepare and maintain equipment/resources as directed by the teacher and assist pupils in their use.
Monitor and arrange orderly and secure storage of supplies.
Operation of everyday equipment in accordance with instructions.
Maintenance of everyday equipment, check for quality/safety.
Undertake simple repairs and report other damages.
Training:Mode of delivery: Once a month day release in college.
Course content: A Level 2 Apprenticeship is delivered in partnership with the workplace. You will be expected to attend college 1 day a month, where you will gain knowledge and understanding of the Supporting Teaching and Learning standards. You will develop skills on the job where you will be supported by a workplace mentor.
An Assessor from Leeds City College will visit you on a regular basis to support your learning journey. The Apprenticeship framework comprises of:Level 2 Certificate in Supporting Teaching and Learning in Schools
Functional Skills qualifications:
Level 2 Functional Skill in English.
Level 1 Functional Skill in Maths.
Level 1 Functional Skills in ICT.
Employment Rights and Responsibilities.
Personal Learning and Thinking Skills.
Training Outcome:
Possible progression onto a Level 3 STLS Apprenticeship.
Employer Description:At Victoria Primary Academy we provide the best education for all our pupils in a happy, caring and healthy environment.
We provide a broad, balanced and creative curriculum that is stimulating and challenging, preparing children for life in modern Britain. Success is achieved in close partnership with pupils, parents, carers, governors and other members of our multicultural community.
At Victoria Primary Academy we ensure that everyone in our school is treated with respect and dignity. Each person in our school is given fair and equal opportunities to develop their full potential with positive regard to gender, ethnicity, cultural and religious background, sexuality and disability.
We are privileged to be part of Wellspring Academy Trust who believes that every school is unique, because it has a unique history; it serves a unique community context and is full of unique individuals. We value and celebrate the unique identities of our schools. We encourage them to innovate, create and develop their uniqueness because we want others
to learn from them.
Victoria Primary Academy is committed to safeguarding and promoting the welfare of our pupils, and expects all staff, Governors and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check. We promote diversity and want a workforce, which reflects the population and communities of Leeds.Working Hours :Working Days: Monday to Friday.
Term time only – plus 5 days.
Start and end times:
8am to 4.00pm Mon-Thurs.
8am to 3.30pm Fri.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Understanding classroom roles,Ability to respond calmly....Read more...
To work under the direct instruction of teaching/senior staff,usually in the classroom with the teacher.
To support access learning for pupils and provide general supportto the teacher in the management of pupils and the classroom.
Provide general support to staff and pupils, including preparationand routine maintenance of resources/equipment.
Duties and Responsibilities
Support for Pupils
Attend to the pupils’ personal needs and implement related personal programmes, including social, health, physical, hygiene, first aid and welfare matters.
To supervise and support pupils ensuring their safety and access to learning.
Establish good relationships with pupils, acting as a role model and being aware of and responding appropriately to individual needs.
Promote the inclusion and acceptance of all pupils.
Encourage pupils to interact with others and engage in activities led by the teacher.
Encourage pupils to act independently as appropriate.
Support pupils in accessing learning activities as directed by theteacher.
Support for the Teacher
Prepare the classroom as directed for lessons and clear afterwards and assist with the display of pupils' work.
Be aware of pupil problems/progress/achievements and report to the teacher as agreed.
Undertake pupil record keeping as requested and other basic record keeping.
Support the teacher in managing pupil behaviour, reporting difficulties as appropriate.
Gather/report information from/to parents/carers as directed.
Provide clerical/administrative support e.g. photocopying, typing, filing, collecting/recording money etc.
Ensure the maintenance of a clean and orderly working environment.
Timely and accurate preparation of routineequipment/resources/materials as set out in instructions.
Assist the teacher with learning activities ensuring health and safety and good behaviour of pupils.
Support for the Curriculum
Support pupils to understand instructions.
Support pupils in respect of aspects of learning with the curriculum.
Support pupils in using basic ICT as directed.
Prepare and maintain equipment/resources as directed by the teacher and assist pupils in their use.
Monitor and arrange orderly and secure storage of supplies.
Operation of everyday equipment in accordance with instructions.
Maintenance of everyday equipment, check for quality/safety.
Undertake simple repairs and report other damages.
Training:Level 3 Teaching Assistant Apprenticeship Standard:
The Level 3 Apprenticeship is delivered in partnership with the workplace; you will be expected to attend college 1 day a month, where you will gain knowledge and understanding of the working within the early years sector
You will develop skills on the job where you will be supported by a workplace mentor
An Assessor from Leeds City College will visit you on a regular basis to support your learning journey.
The Apprenticeship framework comprises of:
Level 3 Teaching Assistant Apprenticeship Standard
End point assessment:
Observation with questions
Professional discussion underpinned by a portfolio of evidence.
Training Outcome:
Possible progression in the school setting position.
Employer Description:At Victoria Primary Academy we provide the best education for all our pupils in a happy, caring and healthy environment.
We provide a broad, balanced and creative curriculum that is stimulating and challenging, preparing children for life in modern Britain. Success is achieved in close partnership with pupils, parents, carers, governors and other members of our multicultural community.
At Victoria Primary Academy we ensure that everyone in our school is treated with respect and dignity. Each person in our school is given fair and equal opportunities to develop their full potential with positive regard to gender, ethnicity, cultural and religious background, sexuality and disability.
We are privileged to be part of Wellspring Academy Trust who believes that every school is unique, because it has a unique history; it serves a unique community context and is full of unique individuals. We value and celebrate the unique identities of our schools. We encourage them to innovate, create and develop their uniqueness because we want others
to learn from them.
Victoria Primary Academy is committed to safeguarding and promoting the welfare of our pupils, and expects all staff, Governors and volunteers to share this commitment. The successful candidate will be subject to an enhanced DBS check. We promote diversity and want a workforce, which reflects the population and communities of Leeds.Working Hours :Working Days: Monday to Friday
Term time only – plus 5 days
Start and end times:
8am to 4.00pm Mon-Thurs
8am to 3.30pm FriSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness,Understanding classroom roles,Ability to respond calmly....Read more...
Looking for your next challenge as a leader in social care?
Do you want to work somewhere where your voice matters, your leadership is valued, and your impact is felt daily by children and families?
Worcestershire Children First is on the lookout for a passionate and driven Team Manager to lead one of our dynamic Safeguarding Locality Teams. If you thrive in fast-paced environments, love mentoring talented social workers, and want to play a key role in improving lives, we want to hear from you.
What You’ll Be Doing:
Leading and inspiring a close-knit team of up to 6 social workers, including newly qualified practitioners (ASYEs).
Overseeing complex safeguarding work: Child in Need plans, Child Protection plans, and both public and private law proceedings.
Taking the lead in strategy meetings, PLOs, and ensuring timely, effective interventions that protect children.
Working alongside a multi-disciplinary network—from domestic abuse specialists to mental health services—to support holistic family care.
Driving high standards of practice, continuous professional development, and a culture of reflection and learning.
Contributing to service planning and innovation alongside a highly experienced senior management team.
Who You Are:
A qualified Social Worker, registered with Social Work England.
Experienced in child safeguarding, court work, and leading or mentoring others.
Confident, emotionally intelligent, and motivated by a genuine desire to make a difference.
Able to balance compassion with accountability—and lead with clarity and purpose.
What You’ll Love About Us:
You’ll be supported: Our advanced practitioners and experienced managers work with you, not above you.
You’ll be heard: Your ideas and insight shape how we do things—and how we improve.
You’ll make a difference: Every child and family you support will feel your impact.
You’ll belong: We’re a diverse, inclusive, and passionate team that celebrates every success together.
📝 Sound Like You?
This is more than a temp contract. It’s a career-enhancing opportunity to lead, grow, and contribute to real change.
Join us at Worcestershire Children First—where leadership means impact, and every day is a chance to do something remarkable.....Read more...
Looking for your next challenge as a leader in social care?
Do you want to work somewhere where your voice matters, your leadership is valued, and your impact is felt daily by children and families?
Worcestershire Children First is on the lookout for a passionate and driven Team Manager to lead one of our dynamic Safeguarding Locality Teams. If you thrive in fast-paced environments, love mentoring talented social workers, and want to play a key role in improving lives, we want to hear from you.
What You’ll Be Doing:
Leading and inspiring a close-knit team of up to 6 social workers, including newly qualified practitioners (ASYEs).
Overseeing complex safeguarding work: Child in Need plans, Child Protection plans, and both public and private law proceedings.
Taking the lead in strategy meetings, PLOs, and ensuring timely, effective interventions that protect children.
Working alongside a multi-disciplinary network—from domestic abuse specialists to mental health services—to support holistic family care.
Driving high standards of practice, continuous professional development, and a culture of reflection and learning.
Contributing to service planning and innovation alongside a highly experienced senior management team.
Who You Are:
A qualified Social Worker, registered with Social Work England.
Experienced in child safeguarding, court work, and leading or mentoring others.
Confident, emotionally intelligent, and motivated by a genuine desire to make a difference.
Able to balance compassion with accountability—and lead with clarity and purpose.
What You’ll Love About Us:
You’ll be supported: Our advanced practitioners and experienced managers work with you, not above you.
You’ll be heard: Your ideas and insight shape how we do things—and how we improve.
You’ll make a difference: Every child and family you support will feel your impact.
You’ll belong: We’re a diverse, inclusive, and passionate team that celebrates every success together.
📝 Sound Like You?
This is more than a temp contract. It’s a career-enhancing opportunity to lead, grow, and contribute to real change.
Join us at Worcestershire Children First—where leadership means impact, and every day is a chance to do something remarkable.....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
The Technical Sales Representative ensures that the assigned revenue, margin, and product mix objectives, within the corporate business framework, are met or exceeded. This is to be accomplished by securing, developing, and managing key architects, designers, general contractors, distributors, subcontractors, and end-user accounts. This position will also own and manage all related performance and service metrics for the assigned accounts in DFW.
The candidate must live in the territory to support it. We prefer the candidate to live in the center of the region which is Denver, Colorado Region.
Tremco Sealants manufactures sealants, air barriers, waterproofing membranes, traffic coatings, glazing accessories and more for new construction and restoration. Our products can be seen on structures from parking garages and mixed-use buildings to single-family homes and high-rises, and are also used in the modular, residential window and door, industrial and manufacturing markets.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Achieves or exceeds assigned sales goals and expectations.
Works primarily with existing accounts, while seeking and developing new account opportunities to influence and increase use of Tremco CPG products in assigned territory.
Manages assigned accounts to establish business development opportunities through account penetration, analysis, partnership with key decision makers, and strategic initiatives.
Drives product specifications and project opportunities throughout assigned territory.
Leverages industry knowledge, marketplace dynamics and key relationships both internally and externally to develop trusted partnerships and advisory relationships with customers with a focus on problem identification, exploration and resolution.
Annually prepares and delivers strategic business/territory plans for each customer with monthly forecasts.
Consistently and efficiently follows the standard sales process to identify prospects and decision makers, gain customer commitment, predict sales probability, and effectively close deals.
Manages day-to-day contact, exchanges information succinctly, truthfully and ethically while addressing issues directly and tactfully in pursuit of mutual interest and benefit.
Develops and delivers technical, high quality and directed digital collateral, product prospectus, presentations, and business correspondence in support of the overall sales process.
Collaborates with senior staff to coordinate and execute product knowledge training sessions with internal and external customers, as appropriate, utilizing supplier representatives.
Leverages all available technology on a daily basis for productivity and effective lead generation, account maintenance, sales and expense tracking, forecasting, account reviews, customer contact, presentations, etc.
Works collaboratively with internal support resources to develop teamwork through cooperation, trust and mutual respect.
Attends and presents business unit products and services at industry conventions and trade shows.
Maintains extensive product knowledge in all product lines and service offerings.
Adheres to and enforces all company policies, pricing, and operational procedures with special attention to the professional image of the company.
Performs other related duties as required, requested or assigned.
EDUCATION
Bachelor's Degree in Business, Sales, Construction Management and 2-3 years of construction or industry experience OR
Minimum High School Diploma or GED with 5 years of construction or industry experience
EXPERIENCE
Two to four years related experience and/or training
Construction knowledge (i.e., waterproofing, air barriers, framing, modular, glazing etc.)
Basic knowledge of product chemistries
OTHER SKILLS AND ABILITIES:
Ability to travel extensivelywithin assigned territory.
Must be well organized,self-motivated, with outstandingwritten and verbalcommunication skills
Proficient with Microsoft Office Suite (Word, Excel, PowerPoint)
Salesforce.com or other CRM software experience preferred
Possess a professional curiosity to figure out how things work or are put together
Ability to retain knowledge and training
Proven ability to understand, use, and manage your own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges and diffuse conflict.
Demonstrates self-awareness and emotional self-control through adaptability, achievement orientation, and a positive outlook.
Accepts and utilizes feedback effectively.
Reads an audience and adjust style and approach accordingly.
Excellent written and verbal communication skills
Strong presentations skills
Excellent interpersonal and organizational skills
Ability to build relationships and deliver exceptional customer service.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, kneel, talk, hear, and lift up to 25 lbs.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally starts at $85K and goes up based on experience. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Tremco offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran statusApply for this ad Online!....Read more...
Registered Manager – Residential Service for Adults with Acquired Brain Injury £60,000 per annum | Ipswich | Leading Charity Organisation
Are you an experienced care leader looking to take on a meaningful and rewarding role? We are recruiting on behalf of a large, national charity provider for a skilled and compassionate Registered Manager to lead a specialist residential service in Ipswich, supporting adults living with acquired brain injuries (ABI).
This is a unique opportunity to join a well-established and values-led organisation that is committed to delivering person-centred, high-quality care.
About the Role
As the Registered Manager, you will be responsible for the leadership, management, and day-to-day running of the residential home. You will ensure that all residents receive safe, tailored, and empowering care that promotes independence, dignity, and quality of life.
You will play a key role in shaping the service, developing your team, and ensuring full compliance with CQC regulations and the organisation’s high standards.
Key Responsibilities
Oversee the daily operations of a specialist residential care home for adults with acquired brain injuries
Ensure the service meets and exceeds CQC and statutory standards
Lead, develop, and manage a team of care staff, creating a positive and inclusive culture
Develop and maintain personalised care and support plans
Build and sustain strong relationships with families, healthcare professionals, and other stakeholders
Promote independence, respect, and choice in every aspect of care delivery
Drive continuous improvement through quality assurance and performance monitoring
What We’re Looking For
Significant experience in a senior role within adult residential care, preferably within neuro-disability or ABI services
Registered Manager status (or willingness to become registered with CQC)
Strong understanding of CQC compliance and adult safeguarding responsibilities
Proven leadership skills with the ability to manage, inspire, and develop care teams
Excellent organisational, communication, and interpersonal skills
A genuine passion for providing person-centred care and improving lives
Salary & Benefits
£60,000 per annum
Opportunity to work with a respected national charity provider
Comprehensive training and ongoing professional development
Supportive and collaborative leadership culture
Generous benefits package
Location: Ipswich Type: Full-time | Permanent Sector: Residential Care | Acquired Brain Injury | Charity
If you are a driven and compassionate leader looking to make a real difference in a high-impact role, we’d love to hear from you.
Apply now to take the next step in your career as a Registered Manager with one of the UK’s leading charity providers.....Read more...
Looking for your next challenge as a leader in social care?
Do you want to work somewhere where your voice matters, your leadership is valued, and your impact is felt daily by children and families?
Worcestershire Children First is on the lookout for a passionate and driven Team Manager to lead one of our dynamic Safeguarding Locality Teams. If you thrive in fast-paced environments, love mentoring talented social workers, and want to play a key role in improving lives, we want to hear from you.
What You’ll Be Doing:
Leading and inspiring a close-knit team of up to 6 social workers, including newly qualified practitioners (ASYEs).
Overseeing complex safeguarding work: Child in Need plans, Child Protection plans, and both public and private law proceedings.
Taking the lead in strategy meetings, PLOs, and ensuring timely, effective interventions that protect children.
Working alongside a multi-disciplinary network—from domestic abuse specialists to mental health services—to support holistic family care.
Driving high standards of practice, continuous professional development, and a culture of reflection and learning.
Contributing to service planning and innovation alongside a highly experienced senior management team.
Who You Are:
A qualified Social Worker, registered with Social Work England.
Experienced in child safeguarding, court work, and leading or mentoring others.
Confident, emotionally intelligent, and motivated by a genuine desire to make a difference.
Able to balance compassion with accountability—and lead with clarity and purpose.
What You’ll Love About Us:
You’ll be supported: Our advanced practitioners and experienced managers work with you, not above you.
You’ll be heard: Your ideas and insight shape how we do things—and how we improve.
You’ll make a difference: Every child and family you support will feel your impact.
You’ll belong: We’re a diverse, inclusive, and passionate team that celebrates every success together.
📝 Sound Like You?
This is more than a temp contract. It’s a career-enhancing opportunity to lead, grow, and contribute to real change.
Join us at Worcestershire Children First—where leadership means impact, and every day is a chance to do something remarkable.....Read more...
You will work with the kitchen team in all aspects of kitchen based mainly at: Rewley House and occasionally working at Ewert House, Summertown, Oxford OX2 7DD. Working under close supervision, the Apprentice Chef will assist with food preparation and general kitchen duties, developing skills across various sections of the kitchen. The role requires a commitment to high food standards, hygiene practices, and efficient service delivery in line with business demands. Responsibilities include preparing meals to specification, maintaining cleanliness, minimising food waste, and participating in stock management and food safety procedures. Flexibility, attention to detail, and a willingness to learn are key to success in this role, which also involves occasional kitchen porter duties and active participation in training and staff meetings.
The catering operation takes place on two sites:
·Rewley House, which is the main site of the Department. Breakfast and lunch is served here on a daily basis. Dinner is offered here, depending on business requirements.
·Ewert House, Summertown – the Department runs a number of courses at Ewert House, some of which require catering.
Main duties & responsibilities of the role
·To prepare food to the standard set out by the Head Chef.
·Work to deadlines to assist the team in the prompt service of all meals and services, at the required times, to the clients’ standards of satisfaction.
·Work in all areas/sections of the kitchen to develop a good working knowledge of each.
·Ensure all areas are clean and tidy at all times with particular attention at the end of service.
·Minimise food waste.
·Put away food deliveries, checking the quality of food products delivered and reporting any discrepancies to the Department and supplier.
·When necessary and rostered or requested to do so, carry out kitchen porter duties such as washing and cleaning kitchen equipment and restaurant service china, cutlery and glassware.
·Attend all staff meetings and training courses as requested.
·Assist in ensuring the security of stores, cupboards and any other kitchen areas.
·Attend to any other reasonable requests by senior colleagues.
Health & safety
·Adhere to company and legal requirements.
·Ensure that you prepare all food to good hygiene levels.
·Ensure receipt, storage and handling of all food is done according to procedures, when taking responsibility for deliveries.
·Maintain full compliance with the Food Standards Safety Guidelines-Safer Food Better Business for Caterers.
·Assist in maintaining correct procedures for all stores and store rooms – including stock rotation.
·Complete all necessary paperwork regarding temperature control when preparing food.
·To ensure that standards of personal hygiene are followed at all times.
Enquiries about the vacancy to, Mark Bedford mark.bedford@conted.ox.ac.uk or Debbie Pennington debbie.pennington@inspirolearning.co.ukTraining:Level 2 Commis Chef Apprenticeship StandardApprenticeship standards are aimed at developing skills within the Apprentice’s chosen career route, each standard has set knowledge, skills and behaviours required to be successful within the job role. This will include the completion of functional skills in Maths and English. Once the apprentice has completed a minimum of 18 months training and the employer and Inspiro's Regional Trainer confirm they have met all the requirements of the standard they will be put through to end point assessment. The end point assessment is independent from the training and includes a variety of assessment methods which test the skills and knowledge of the apprentice to ensure they are fully competent in their role. Each Apprentice will be supported throughout the apprenticeship by a structured programme of teaching, e-learning, face to face training and workplace mentoring; this will encourage and help them to meet the requirements of the new standards and will prepare them for the end of point assessment.Training Outcome:This vacancy contract is for 2 years and 3 months.Employer Description:Welcome to the University of Oxford. We aim to lead the world in research and education for the benefit of society both in the UK and globally. Oxford’s researchers engage with academic, commercial and cultural partners across the world to stimulate high-quality research and enable innovation through a broad range of social, policy and economic impacts.
We believe our strengths lie both in empowering individuals and teams to address fundamental questions of global significance, while providing all our staff with a welcoming and inclusive workplace that enables everyone to develop and do their best work. Recognising that diversity is our strength, vital for innovation and creativity, we aspire to build a truly diverse community which values and respects every individual’s unique contribution.
While we have long traditions of scholarship, we are also forward-looking, creative and cutting-edge. Oxford is one of Europe's most entrepreneurial universities and we rank first in the UK for university spin-outs, and in recent years we have spun out 15-20 new companies every year. We are also recognised as leaders in support for social enterprise.
Join us and you will find a unique, democratic and international community, a great range of staff benefits and access to a vibrant array of cultural activities in the beautiful city of Oxford.Working Hours :36.5 Hours 5 days out of 7 Rota Shifts between 6.30am - 9.30pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
This is an exciting opportunity within a small and friendly doctor’s surgery for an apprentice to learn all aspects of the surgery’s Administration and Reception duties.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice including the provision of secretarial and clerical support to clinical staff and other members of the practice team
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies
Duties and responsibilities:
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the senior receptionist/practice manager, dependent on current and evolving practice workload and staffing levels:
Maintaining security in accordance with Practice protocols, when necessary
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits and telephone consultations and ensuring callers are directed to the appropriate healthcare professional
Processing and distributing incoming (and outgoing) mail
Taking messages and passing on information
Filing and retrieving paperwork
Processing repeat prescriptions in accordance with practice guidelines
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Clearing and re-stock consulting rooms as required
Providing clerical assistance to practice staff as required from time to time, including word/data processing, filing, photocopying and scanning
Ordering, re-ordering and monitoring of stationery and other supplies
Dealing with clinical waste collection companies
Provision of refreshments for staff and visitors as required; loading and emptying the dishwasher and keeping the kitchen area clean and tidy
Keeping the reception area, noticeboards and leaflet dispensers tidy and free from obstructions and clutter
Confidentiality:
In the course of seeking treatment, patients entrust us with, or allow us to gather, sensitive information in relation to their health and other matters. They do so in confidence and have the right to expect that staff will respect their privacy and act appropriately.
In the performance of the duties outlined in this job description, the post-holder may have access to confidential information relating to patients and their carers, practice staff and other healthcare workers. They may also have access to information relating to the practice as a business organisation. All such information from any source is to be regarded as strictly confidential.
Information relating to patients, carers, colleagues, other healthcare workers or the business of the practice may only be divulged to authorised persons in accordance with the practice policies and procedures relating to confidentiality and the protection of personal and sensitive data.
This list is not exhaustive.Training:As a Business Administration Apprentice, you will complete the following qualifications as part of your Apprenticeship:
Level 3 Business Administrator Standard Apprenticeship
Level 2 Functional Skills in maths and English if not already achieved
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:Great potential to progress into a permanent position for the right candidate.Employer Description:Maybush Medical Centre is a well-established practice that has operated in the locality for over 100 years. The original surgery was situated in a small terrace property at the head of Regent Street in Belle Vue, until it moved into new purpose built premises on Portobello Road in 1997. In 2019, the premise was extensively renovated to bring the then outdated building up to new modern healthcare standards
We have approximately 9,000 registered patients, and we are 1 of 37 GP Practices in the district of Wakefield caring for a total population of more than 3300,000 residents, some of which are the most deprived neighbourhoods in the UK with a lower than average life expectancy.
The Practice has seen many changes in GP partnerships over the years, but in December 2017, Dr A Hayat & Partners acquired the NHS contract and are now responsible for the leadership and management of the business which operates as Maybush Medical Centre.Working Hours :Monday to Friday; 30 hours a week on a two-week rota
Week one 12:00 - 18:30pm (inc 30 min break)
Week two 08:00am - 14:30 (inc 30 min break)Skills: Communication skills,Attention to detail,Customer care skills,Team working,Initiative,Non judgemental,Patience,Good attendance record,Caring,Can Do Attitude....Read more...
