Service Technician Apprenticeship - Hendy Vauxhall Poole

This role is ideal for individuals passionate about mechanics, problem-solving, and providing exceptional customer service.

Responsibilities:

Assist senior technicians in diagnosing, troubleshooting, and repairing various mechanical and electrical systems Learn to perform routine maintenance tasks, including inspections, lubrication, and adjustments Participate in equipment installations and upgrades under supervision Develop proficiency in using diagnostic tools and equipment to identify issues accurately Collaborate with team members to ensure timely completion of service requests and projects Follow safety protocols and guidelines to maintain a safe working environment Document service activities, including work performed, parts used, and customer interactions Attend training sessions and workshops to enhance technical skills and product knowledge Communicate effectively with customers to address inquiries, explain service procedures, and provide recommendations Assist with inventory management, including tracking parts and supplies used during service operations

Training:

Motor Vehicle Service and Maintenance Technician (light vehicle)
Level 3 Apprenticeship Standard:

The programme lasts for at least 36 months (3 years) and you'll achieve a nationally recognised qualifications All of our apprentices are employed through the dealer network and attend week-long block training at our state-of-the-art training centre in Coventry Block training is complemented by a combination of regular coaching visits from one of our experienced coaches as well as virtual classroom sessions and E-learning modules Your development is supported through your apprenticeship journey, with your learning focused towards achieving a qualification recognised across the motor industry. This will provide the foundation to develop your career, as there are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme Before the Standard is met, all apprentices must hold a certificate that meets the EU’s 2014 F-gas regulation

Training Outcome:
There are lots of opportunities within our expanding dealer network to progress and move into new roles once you’ve successfully completed the programme

Employer Description:
Our Poole showroom is conveniently located on the South Coast with excellent transport links, making it easily accessible from local cities and towns in Dorset. We are the main retailer of new and used Vauxhall cars and vans for the region, as well as expert servicing and maintenance. You can book servicing, MOT tests and repairs, vehicle safety checks and much more. Our Poole Road dealership is easily accessed via the A35 to the west or the A338 from the east, making us perfectly located to serve customers from Poole, Dorchester and Bournemouth. If you’re looking to visit us by train, Branksome station is just next door. We are proud to serve local businesses with new and used commercial vehicle sales and servicing. Our experienced fleet and business specialists are on hand to make sure your fleet is efficient and successful from day one. Whatever the job, we've got you covered. For more detailed directions, or to find out more about our available services, please call our team today. And when you decide to visit, you can find our opening hours above We look forward to welcoming you soon!

Working Hours :
Monday - Friday, 8.30am - 5.30pm

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Team working