An opportunity has arisen for a Service Advisor to join a well-established dealership offering new and used car sales, servicing, and MOTs providing full vehicle care and customer support.
As a Service Advisor, you will be supporting the service department to ensure smooth, professional, and efficient experience for every customer.
This full-time permanent role offers a salary range of OTE £25,000 - £40,000 and benefits.
You will be responsible for:
* Greeting and welcoming aftersales customers in a professional manner
* Managing service bookings and keeping customers informed throughout their visit
* Liaising with workshop and parts teams to coordinate efficient service delivery
* Advising customers on additional work and promoting relevant services
* Maintaining accurate records and delivering high standards of service
What we are looking for:
* Previously worked as a Service Advisor, Service Adviser, Service Receptionist, Service Administrator or in a similar role.
* Prior experience of 1 year in a customer-facing role within the motor trade
* Strong organisational skills and attention to detail
* Confidence in working in a fast-paced, high-volume environment
* Full UK driving licence
Shift:
* Monday to Friday: 08:00 - 18:00
* Saturdays: 1 in 3 rota, 08:00 - 12:30
Whats on offer:
* Competitive Salary
* Bonus structure
* 25 days holiday plus bank holidays
* Comprehensive training and ongoing professional development
* Company pension
* Employee discounts
* Gym membership
* On-site parking
This is a fantastic opportunity for a proactive individual to join a recognised and professional team.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The successful candidate will provide efficient and effective administration support to all areas of the business
Typical duties of the apprentice will include:
Data entry
Report writing
Filing
Use of Microsoft Software
Liaising with staff, clients and visitors regarding company related matters
Handling queries
Meeting arranging and minute taking
Information handling
Raising purchase orders
Processing invoices
Ensuring compliance and quality assurance is met in line with company procedures
Providing any other administrational support to areas of the business
As part of the apprenticeship, you will be required to produce a portfolio of evidence.Training:
By completing the Level 3 Business Administrator apprenticeship, you will gain a qualification equivalent to two A-levels
During the apprenticeship, you will be required to undertake off the job training; this will be provided to you during your working hours and will account for 20% of your working time
Training Outcome:
Following completion of the apprenticeship, there may be many opportunities to progress within Swiftool, in departments such as: HR, Finance, Quality or Sales
There are also other progress routes on to further qualifications in these subjects or other business areas
Employer Description:SPE Ltd is an award winning, family owned, UK award winning precision engineering business which has experienced high growth since 2002.
Our apprenticeship program offers personalised learning in a structured work environment whilst providing employer led qualifications.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday 8.00am - 2.30pm. You are entitled to an unpaid lunch break of 30-minutes, each working day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Strong literacy skills,Interpersonal skills,Strong Microsoft Office skills....Read more...
Customer Service CoordinatorLocation: Darlington Showroom (primarily office based)Salary: circa £14 per hour dependent on experienceHours: Full-time or part-time considered (includes some weekend working)About Seymour’s HomeSeymour’s Home is an established, independent family business founded in 1953, with a long-standing reputation for quality products and excellent customer service. Over the years, the business has continued to evolve, with strong growth across both showroom and online sales.As our online presence continues to expand, we are now looking to recruit a Customer Service Administrator to support our customers and help maintain the high standards of service that Seymour’s Home is known for.This is a varied and hands-on role, primarily based in our Darlington showroom, offering the opportunity to be involved in both customer-facing and administrative aspects of the business.Role overviewThe Customer Service Administrator will play a key role in supporting customers throughout their purchasing journey, from initial enquiry through to order fulfilment and aftersales support.You will act as a central point of contact for customer queries and will work closely with internal teams to ensure orders are processed accurately and efficiently.Responsibilities will include:
Managing customer enquiries via email, telephone, live chat and social media channelsProviding clear and accurate information on products, orders, deliveries and returnsProcessing customer orders and maintaining accurate recordsResolving customer issues in a professional and timely mannerHandling complaints calmly and working to achieve positive outcomesLiaising with warehouse and showroom teams to ensure smooth order fulfilmentSupporting shipping, deliveries and logistics administrationAssisting with picking and packing orders during busy periods when requiredFollowing internal procedures while also contributing ideas to improve customer service processes
The ideal candidate We are looking for a reliable and organised individual with a genuine passion for customer service.You will ideally demonstrate:
Previous experience in a customer service or administrative role (retail, online or e-commerce experience beneficial but not essential)Strong communication skills, both written and verbalA high level of attention to detail and accuracyConfidence using IT systems and online platformsA proactive and flexible approach to workThe ability to manage your own workload while supporting the wider teamA friendly, professional and customer-focused attitude
What we offer
Competitive hourly rate of approximately £14 per hourFull-time or part-time working options availableA supportive and welcoming team environmentA varied role with day-to-day responsibility and involvementOpportunity to develop skills within a growing business
If you are interested in this role and believe you have the right skills and experience, please submit your latest CV. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Greeting applicants and providing a welcoming first impression.
Booking, confirming, and conducting property viewings.
Providing feedback to vendors/landlords in a timely and professional manner.
Advising applicants and vendors/landlords on local market trends and property values.
Meeting and exceeding weekly personal and company targets.
Delivering excellent customer service to all clients.
Building and maintaining strong rapport with clients to foster long-term relationships.
Managing diaries and scheduling appointments effectively.
Arranging property valuations and coordinating with relevant parties.
Updating property particulars and ensuring all listings are accurate and up to date.
Demonstrating good time management skills to prioritise tasks and meet deadlines.
Maintaining a confident and professional telephone manner.
Working efficiently in a fast-paced and busy environment.
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period.
This is a fully work-based programme - you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider.
Training Outcome:
If you excel during the apprenticeship, there is the opportunity to grow into a full‑time role and continue your development through further training.
Employer Description:We are a reputable estate agency based in Jesmond, Newcastle upon Tyne, dedicated to providing exceptional property services to clients in the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants. We are a growing business and will have opportunities for career development and advancement within the company. We provide comprehensive training in a collaborative and supportive team environment. Working Hours :Monday – Friday 9.30am - 5.30am and Saturdays 10am – 2pm on a rota basis. For each Saturday worked you will receive time off in lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment and Sewertonics in 2024 who specialise in LED curing solutions for trenchless pipe renovation to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions.
Our inspection systems are assembled, tested, and distributed from our purpose-built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components. We are a wholly owned subsidiary of Halma Plc, a FTSE 50 listed company with more than 40 subsidiaries operating globally within the group. Halma is "a market leader in specialist safety, health and environmental technologies".
Halma believes strongly in independence for its businesses, and that responsibility means they need great people who are ready to make a difference at a company level and throughout the world. Halma's purpose is "Growing a safer, cleaner, healthier future for everyone, every day".
Answer the telephone - dealing with customers, enquiries, transferring calls and taking messages
Incoming and outgoing post
Process Service job sheets through Sage200
Process Service sales invoicing
Complete Service works orders
Chase customer order numbers
Arrange carriage and produce documentation for the return of goods to customers
Credit control activities, including emailing copy invoices to customers and emailing monthly statements
New customer accounts and customer credit checks
Post bank transactions
Monitoring the service mailbox and responding to queries
Provide support and cover to the Sales Administration team
Training:Level 3 Business Administrator Apprenticeship
Key Learning Support:
One-to-one coaching sessions to help develop your skills, track progress, and build confidence in your role
Training and guidance from your manager, including practical workplace learning, feedback, and support with day-to-day responsibilities
Development of core competencies such as communication, organisation, problem solving, IT skills, and stakeholder management
Opportunities to apply learning directly in your job, contributing to real business improvements
Training Outcome:Further progression may well be available in other areas within our sector, upon successful completion of the apprenticeship.Employer Description:Founded in 1991, Minicam specialise in the design, manufacture and distribution of pipeline inspection systems both in the UK and internationally. In 2021 we acquired Dancutter, a Danish manufacture of robotic cutting equipment and Sewertonics in 2024 who specialise in LED curing solutions for trenchless pipe renovation to form the Minicam Group with the aim of becoming the leading provider of wastewater pipeline inspection and maintenance solutions.
Our inspection systems are assembled, tested, and distributed from our purpose-built modern facilities in Salford, near Manchester in the UK, with a satellite site in Austria producing machined components.
We are a wholly owned subsidiary of Halma Plc, a FTSE 50 listed company with more than 40 subsidiaries operating globally within the group. Halma is "a market leader in specialist safety, health and environmental technologies". Halma believes strongly in independence for its businesses, and that responsibility means they need great people who are ready to make a difference at a company level .Working Hours :Shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,IT skills,Logical,Non judgemental,Organisation skills,Patience,Presentation skills,Problem solving skills,Team working....Read more...
Mobile Air Conditioning Maintenance Engineers – FM Service Provider – Commercial Buildings/ Offices and NHS Campus – London - 1 in 10 call out –Door to Door travel - up to £55,000 per annum CBW Staffing Solutions are currently recruiting for a Mobile Air Conditioning Engineers to cover commercial buildings, Hospitals and NHS campuses across London and the surrounding areas. The buildings you will be preforming maintenance and reactive works consist of modern offices and commercial buildings, NHS campuses and hospitals for existing and new clients. In return, the company is offering a competitive salary of up to £55,000, plenty of overtime available, 25 days holiday + Bank holidays, further training and further career progression, 1 in 10 call outs, van + fuel card and Door to Door travel. Hours of work Monday to Friday (40 hour week) 8am to 5pm Key duties & responsibilitiesCarry out maintenance and reactive tasks to plant on client siteComplete all relevant job tasks on PDA including Risk AssessmentsProvide Further works reports where requiredLiaise with the client concerning work completed and any further works requiredUpdate contract managers with relevant client or site informationInform administrator of any site or plant changes / site plant asset managementCollecting parts from supplier or head office where applicableProvide weekly time-sheet to office on a MondayRequirements:Minimum 8 years trade experienceCompleted applicable apprenticeship and posses relevant AC and Refrigeration industry qualifications. Including up to date Safe Handling (2079)Comprehensive working experience from an HVAC and Building Services environmentA continuous history of employment within the HVAC and Building Services industryProven technical knowledge of a wide spectrum of Air Conditioning systems and plant including that of: VRF, VRVS, AHU’s, Coldroom’s and Specialist RefrigerationAbility to develop and be part of a team. Manage their own time, works and paperworkCapable of building long term relationships with clients both of existing and prospectivePositive attitude “can do, will do”.Flexible in approach to hours and solving problems on siteCommercially astute, driven to identify and generate additional works / salesProvide technical support to administration staff as required. Please send your CV to Joe Mann of CBW Staffing Solutions to avoid missing out on the role!....Read more...
Support all museum operations and activities to ensure visitors enjoy the best possible experience during their visit to the museum
Support the care of the collections, the buildings and grounds of the museum
Support volunteers with Front of House, school and group visits, and conservation activities. Support health and safety and site security procedures as part of the museum team
Supporting the Museum Director and Engagement Manager (senior staff)
To open and close the Museum, when required, and prepare it each day for the arrival of visitors
Assist in ensuring that the museum is always clean, safe, and welcoming for visitors
Assist in the operation of reception, shop, and cafe, including retail sales, stock management, and cash handling
Assist with community events and education programmes, including supporting the delivery of events and activity sessions, group and school visits, and meetings and functions
Assist with the construction and installation of permanent exhibitions, and with the set up and dismantling of temporary exhibitions
Assist with the care and management of the museum’s collections
Assist with the maintenance of the museum’s displays, buildings, and grounds
To assist with administrative tasks such as preparing volunteer rotas, recording volunteer hours, and recording Object Entry details
Ensure volunteers feel valued by the organisation
Guide and assist volunteers in ensuring the safe use and operation of the Museum
When safe and practicable, assist volunteers in their work when requested
Work with volunteers and staff to improve the experience of all visitors, including provision of relevant information and assistance when requested
Support the Front of House Team by tending reception (ticket sales and shop) when required
Promote effective communication between volunteers and visitors
Provide assistance and information for visitors, demonstrate exhibits where required
Deal with telephone and in-person enquiries, answering these where information is available and/or taking details/messages to pass on to colleagues where appropriate
To support staff and volunteers in running museum events. These can take place outside of normal opening hours and at weekends. Some flexibility in working hours is expected
In case of an emergency, to support the safe evacuation of the Museum, in accordance with the Museum’s procedures
Contact senior staff in the event of concern or uncertainty regarding the safety or security of the Museum, volunteers or members of the public
Training:
Business Administrator Standard Level 3
English and maths (if required) Level 2
Training Outcome:
This apprenticeship offers an opportunity to enter the sector without the need for a university degree. At the end of the apprenticeship you will have a permanent position at the museum that will pay at least the current national living wage
The hands on, and vocational learning that you will have completed will give you the chance to take the skills to other areas of the heritage and culture sector, or to other sectors that require customer service and management skills
Employer Description:The Long Shop Museum (LSM) is a small independent industrial heritage museum. The museum is Accredited by Arts Council England. The museum is housed in the remaining buildings of the Richard Garrett Engineering Works in Leiston, and tells the story of how what happened at the Works shaped the town, the surrounding county, and the world. The museum employs 3FTE staff (including this role), and the museum’s activities are delivered, in large part, by a cohort of approximately 60 volunteers.Working Hours :Working across five days from six each week; Monday – Saturday. 09:00 – 17:00 with 30 minutes for lunch.
Approximately six Sundays per year (special events) are required and are compensated for with time off in lieu (TOIL).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Cash handling,Willingness to learn....Read more...
Sands Agricultural Machinery Ltd (SAM Sprayers) is an industry-respected family-run manufacturer of crop sprayers based in beautiful North Norfolk. With over 50 years of heritage, we're a household name in the sector, trusted for quality, service an innovation.SAM Ltd is seeking a reliable Receptionist / Administrator to deliver excellent front‑of‑house and back office support, being the face of our new purpose built facility just outside of Stalham, Norfolk.You will work closely with the Directors and senior staff, managing communications, helping customers and visitors, maintaining records, and ensuring administrative tasks are handled efficiently.What You Will DoYou will be the point of contact for customers and visitors, the organiser of administrative systems, and support for our Directors and senior staff. Your work will ensure that day‑to‑day operations run smoothly.Who We Are Looking For
Previous experience in a reception or customer‑facing administrative roleStrong skills with Microsoft Office (Word, Excel, PowerPoint)Experience or familiarity with WordPress and business social media usageExcellent organisational skills; ability to handle changing prioritiesGood attention to detail and accuracyAbility to work independently, use initiative, and stay calm under pressureStrong communication skills, both face‑to‑face and in writingDiscretion and respect for confidentiality with sensitive informationHonest, reliable, with a good sense of humour and ability to work as part of a team
Key Responsibilities
Answer and direct all incoming calls through the main switchboard, or take messages and ensure follow‑upMonitor and respond to emails to the company mailbox, or escalate as neededGreet visitors, provide refreshments, and inform them of health & safety site proceduresHandle incoming and outgoing post using franking machine where requiredSupport the Stores team with data entry into our ERP systemMaintain databases for machine orders and process sales orders including acknowledgments using MS ExcelAssist with the full machinery order process: enquiries, trade‑ins, DVLA registration, and customer handoverManage all company vehicles: tax, insurance, MOT, driver recordsMaintain records for the National Sprayer Testing Scheme, support local certified examinersAssist the Directors with marketing and events (trade shows, exhibitions): booking, literature, website and social media updatesSupport team members with travel and accommodation arrangementsOrder and manage stationery and general office suppliesTake minutes in meetings when requiredTrack holiday bookings and keep Directors informed of staff availability
To Apply: Please send your CV and a brief cover letter SAM Ltd is committed to equal of opportunities and welcome applications from all suitably qualified applicants.....Read more...
Assist in the coordination of product development initiatives and launch activities across internal engineering and marketing teams
Support the creation and maintenance of product documentation,specifications, and roadmaps
Help manage product data and updates in ERP and CRM systems
Track and report on product performance metrics and customer feedback
Collaborate with marketing, sales, engineering, and operations to ensure product alignment and readiness
Participate in product meetings, capturing actions and following up with stakeholders
Contribute to competitive analysis and market research to inform product strategy
Maintain accurate records of product changes, decisions, and customer requirements
Help manage product-related inquiries and support issue resolution
Promote continuous improvement in product processes and customer satisfaction
Other tasks assigned by the Global Product Manager as needed
Training:
Study towards a relevant qualification, Level 3 Business Administrator Diploma
On-the-job training and mentoring from experienced professionals
Regular review meetings to track progress and development
Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday, 8.00am - 4.00pm, including a 30 minute break.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
General Administration & Communication:
Handling incoming and outgoing communications, including phone calls, emails, and postal correspondence
Maintaining and updating office filing systems (both physical and digital) with a strong emphasis on accuracy and compliance
Managing office supplies, stock levels, and ordering new equipment as needed
Scheduling and coordinating internal and external meetings, including room booking and minute-taking
Data entry and management using the company's CRM and administrative software
Freight Operations Support (Industry-Specific)
Assisting with the preparation and processing of shipping documentation, such as Bills of Lading (B/L), Air Waybills (AWB), Customs Declarations, and Delivery Orders
Helping to track and trace shipments (sea, air, and road freight) and providing timely updates to the operations team
Verifying and cross-checking documentation to ensure compliance with international trade regulations and company standards
Filing and organising essential documents related to specific shipments and consignments
Liaising internally with the Import and Export teams to ensure smooth handovers of information
Financial & Invoicing Support:
Assisting the accounts department with processing supplier invoices and preparing sales invoices for customers
Inputting costs and charges accurately into the freight management system
Helping to resolve minor invoicing queries under the guidance of a senior administrator
Compliance and Record-Keeping:
Maintaining the strict confidentiality of company and client information
Adhering to all company policies, procedures, and relevant industry regulations
Ensuring all administrative tasks are completed in line with the requirements of the apprenticeship qualification
Training:
Training will take place at Blackburn College, once a week
Training Outcome:
Permanent Role
Employer Description:LGL Worldwide Logistics is a market-leading logistics provider with a global transport network. Our advanced, integrated shipping solutions ensure your cargo is transported to its destination, anywhere in the world.
The LGL network covers 500 locations in over 80 countries making us globally recognised, our team has a track record of satisfying customers from all industries; we consistently adjust and tailor to suit your needs. We pride ourselves in customer service, aspiring for the very best in industry and solidifying our customer relationships.
Our customers benefit from a choice of first-class transportation services which include 24-hour shipment tracking. Whether you need a pallet to deliver next day or have a full container load to be shipped, we have the services to keep you on schedule and within budget.
As specialists in Air, Sea and Road transport, LGL connects all services via various regions across the world, providing a dense network of ever-increasing value-added services.
Our motto is ‘transport made simple,’ centred on making customers’ lives easier. We conduct a thorough supply chain analysis to understand your logistical requirements, ensuring you peace of mind as we provide a one-stop solution for all your freight and distribution needs.Working Hours :Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience....Read more...
