JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES:
Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management.
Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships.
Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online!....Read more...
Trainee Opportunity – German Speaking Administrator
Start Your Career with a Growing International Business
Location: Office-Based Stourbridge – Ideal for those based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove Salary: Up to £27,000 (depending on experience) Benefits: Generous Holidays | Pension | Free Parking | Full Training Provided |Flexibility Hours: Full-Time 8 am 2013; 4pm | Monday to Friday
Join a dynamic team in a fresh modern workspace
If you’re fluent in spoken and written German and looking to start or develop your career in a supportive, structured environment – this is a fantastic opportunity. Join a successful and expanding international company where you’ll receive full training, ongoing support, and the chance to develop valuable commercial and administrative skills.
You'll be working in a newly refurbished modern office with excellent facilities, alongside a team that will support your learning and help you grow into your role.
What You’ll Be Doing:
As a Trainee German-Speaking Administrator, you’ll play a key part in the day-to-day running of the business. Your training will cover a wide range of tasks such as:
Learning how to process sales orders and invoices
Communicating with suppliers – including regular contact with companies in Germany
Supporting pricing and cost calculations (full training on this will be provided)
Helping manage stock levels and place purchase orders
Keeping customer and product records up to date using company systems
Providing professional customer service by phone and email
What We’re Looking For:
Fluency in German – spoken and written (business-level or native)
Strong academic background – ideally a degree, or a minimum of A-level qualifications
Good numeracy and basic Excel skills (you’ll get full support to build on Excel)
A positive attitude, willingness to learn, and strong attention to detail
Clear communication skills and confidence working in a team environment
Why Choose This Role?
A supportive and friendly team to guide you as you learn
A modern, refurbished office with great facilities
Clear development path and career progression as you gain experience
A stable and growing international company offering long-term opportunities
Full training and mentoring to help you build your confidence and capability
Apply Today – Start Your Career With Us
If you’re ready to start your professional journey in a role that offers support, structure, and room to grow – we’d love to hear from you. Contact Kayleigh Bradley on 07908893621 or email Kayleigh is a Senior Recruiter exclusively representing NiMAC Ltd.
REF 4048KBT
....Read more...
Trainee Opportunity – German Speaking Administrator
Start Your Career with a Growing International Business
Location: Office-Based Stourbridge – Ideal for those based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove Salary: Up to £27,000 (depending on experience) Benefits: Generous Holidays | Pension | Free Parking | Full Training Provided |Flexibility Hours: Full-Time 8 am 2013; 4pm | Monday to Friday
Join a dynamic team in a fresh modern workspace
If you’re fluent in spoken and written German and looking to start or develop your career in a supportive, structured environment – this is a fantastic opportunity. Join a successful and expanding international company where you’ll receive full training, ongoing support, and the chance to develop valuable commercial and administrative skills.
You'll be working in a newly refurbished modern office with excellent facilities, alongside a team that will support your learning and help you grow into your role.
What You’ll Be Doing:
As a Trainee German-Speaking Administrator, you’ll play a key part in the day-to-day running of the business. Your training will cover a wide range of tasks such as:
Learning how to process sales orders and invoices
Communicating with suppliers – including regular contact with companies in Germany
Supporting pricing and cost calculations (full training on this will be provided)
Helping manage stock levels and place purchase orders
Keeping customer and product records up to date using company systems
Providing professional customer service by phone and email
What We’re Looking For:
Fluency in German – spoken and written (business-level or native)
Strong academic background – ideally a degree, or a minimum of A-level qualifications
Good numeracy and basic Excel skills (you’ll get full support to build on Excel)
A positive attitude, willingness to learn, and strong attention to detail
Clear communication skills and confidence working in a team environment
Why Choose This Role?
A supportive and friendly team to guide you as you learn
A modern, refurbished office with great facilities
Clear development path and career progression as you gain experience
A stable and growing international company offering long-term opportunities
Full training and mentoring to help you build your confidence and capability
Apply Today – Start Your Career With Us
If you’re ready to start your professional journey in a role that offers support, structure, and room to grow – we’d love to hear from you. Contact Kayleigh Bradley on 07908893621 or email Kayleigh is a Senior Recruiter exclusively representing NiMAC Ltd.
REF 4048KBT
....Read more...
Sales administration
Answering telephone, dealing with enquiries, taking messages
Taking orders and contacting customers/suppliers to place orders and chase supplies
Formulating SOP (Standard office procedures) for the admin function
Managing emails, enquiries and orders
Entering orders onto the system
Filing
Booking in, and checking stock against orders
Logging pallets received
Checking delivery notes, and querying any incorrect deliveries with suppliers
Managing stock reports
Helping in the warehouse
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3 Apprenticeship Standard:
You'll attend monthly 1-2-1 meetings (online via teams every month - No classroom OR college!) with your tutor and learn about the modules
You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer
All apprenticeship work and training is completed in the workplace, during working hours
Training Outcome:
As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there could be the potential of a permanent post within the business
Employer Description:Deli Continental are an importer distributor of long-life bakery products for onward supply to UK retailers, wholesalers, Cash & Carry, and catering suppliers. Established in 1990, they have built an excellent reputation in the trade and grown the business to be one of the key suppliers in the sector. All products are supplied through their own warehouse on their own trucks, giving a very high standard of customer service.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Number skills,Organisation skills,Patience,Problem solving skills,Team working....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients.
Keep our CRM up to date with client information.
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services.
Manage communications via post, e-mail, and telephone.
To support sales team with arranging calendar meetings, company introductions and equipment preparation.
Help support reporting with our team.
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard - Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:This is a great start to your career if you are looking to get into the sector.Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday, 9:30am till 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
General office support
Dealing with queries
Data inputting
Making and receiving telephone calls
Assisting in resourcing applicants
Using sales, business development, marketing techniques and networking in order to attract candidates
Building relationships with clients
Developing a good understanding of clients, their teams, what they do and their work culture and environment
Advertising vacancies appropriately and placing adverts in a wide range of media
Preparing CVs and correspondence to forward to clients in respect of suitable applicants
Organising interviews for candidates as requested by the client
Maintaining administrative systems
Keeping well-organised files and records of business activity
Keeping computer databases up to date
Interacting/speaking with clients
Following up on business communications
Filing / File management
To gather the relevant information needed to compile management information reports
Various other administrative duties
Training:
Full training will be given, leading to a recognised Business Administrator Level 3 Apprenticeship Standard Qualification
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:Full-time position.Employer Description:Unique Care UK is a division of Unique Resourcing Ltd. We are a domiciliary recruitment agency that provide home care services to Local authorities and also offer a bespoke specialist recruitment solutions covering range of disciplines in the Health Care Sector for private and public health care sectorsWorking Hours :Monday – Friday: 9.00am to 5.00pm with 1 hour lunch (35 hours paid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Non judgemental....Read more...
General office support
Dealing with queries
Data inputting
Making and receiving telephone calls
Assisting in resourcing applicants
Using sales, business development, marketing techniques and networking in order to attract candidates
Building relationships with clients
Developing a good understanding of clients, their teams, what they do and their work culture and environment
Advertising vacancies appropriately and placing adverts in a wide range of media
Preparing CVs and correspondence to forward to clients in respect of suitable applicants
Organising interviews for candidates as requested by the client
Maintaining administrative systems
Keeping well-organised files and records of business activity
Keeping computer databases up to date
Interacting/speaking with clients
Following up on business communications
Filing / File management
To gather the relevant information needed to compile management information reports
Various other administrative duties
Training:
Full training will be given, leading to a recognised Business Administrator Level 3 Apprenticeship Standard Qualification
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you do not already hold the equivalents)
Training Outcome:Full-time position.Employer Description:Unique Care UK is a division of Unique Resourcing Ltd. We are a domiciliary recruitment agency that provide home care services to Local authorities and also offer a bespoke specialist recruitment solutions covering range of disciplines in the Health Care Sector for private and public health care sectorsWorking Hours :Monday – Friday: 9.00am to 5.00pm with 1 hour lunch (35 hours paid).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Non judgemental....Read more...
Supporting all departments including the sales team with admin tasks and customer enquiries
Updating internal systems, logs and spreadsheets with accurate information
Preparing documents, quotes and reports for the team
Managing incoming calls, emails and messages professionally
Assisting with scheduling deliveries and coordinating with drivers
Organising files, records and general office documentation
Helping maintain a smooth workflow across departments
Providing excellent customer service to clients and partners
Contributing to day-to-day office operations and process improvements
Training:
Training will be at Doncaster College, where you will have access to a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administration apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate
Employer Description:Ayla Logistics is a growing, dynamic haulage and transport company who's currently integrating and expanding into the warehouse and fulfilment sector who's based in Doncaster. We specialise in road freight solutions, offering reliable, efficient transport services with a modern fleet and a customer-first mindset, providing timely deliveries and a reputation for professionalism and consistency.
As part of the Ayla team, you’ll join a supportive and ambitious environment where staff development and career progression are valued. Our culture is built on teamwork, clear communication and growth, so there’s real opportunity for you to build skills and advance your career as the company expands.Working Hours :9am to 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Liaising with customers over the phone, by email and in person.
Updating our CRM database
Login maintenance requests reported bytenants
Filing and retrieving documents
Provide admin support of the sales and lettingsteam
Taking minutes at meetings
Providing clerical assistance to staff as required,including word/data processing, filing, photocopying, and scanning
Training:
Level 3 Business Administrator Apprenticeship Standard
Skills, Knowledge and Behaviours
You will be given day release to attend New City College 1 day per week at the campus in Ardleigh Green Road, Hornchurch (RM11 2LL)
Training Outcome:
On completion of your apprenticeship, you can be considered for a full time job
Employer Description:Ariston Property has been running since 1996 - a testament to our commitment to the highest standards for you.You want to be treated like a real person, not just like an entry on a database. At Ariston Property, our founder Antony C Karageorghis ensures the team fosters relationships with all our clients with a focus on the long term.This is one of the reasons why so many of our North London landlords have worked with us for a decade or more.While all these interpersonal skills are very important, you also want to know that your estate agent is working hard to achieve the best possible sale or rental price. Regardless of the size or location of your properties, our marketing and negotiation skills will help you achieve your property goals.Thanks to the company values of fairness and helpfulness, tenants and buyers alike can feel safe that they’re being looked after and fully informed. All tenants have access to our Management and Maintenance teams to assist with caring for you and the property throughout your tenancy.Working Hours :Monday to Friday, 9.00am to 6.00pm with one hour for lunch.
Alternative Saturdays - 9.30am to 2.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative....Read more...
Assist with day-to-day contact with internal and external clients, facilitating their requirements and coordinating internal support where required
Create, edit and manage RFPs (and associated databases) for corporate and product related solutions to an excellent standardCreate, format, and edit pre and post sales marketing materials (including presentations, factsheets, ad hoc materials) at both a corporate, product and client level
Assist with client reporting requirements as required
Work with the wider client services team to manage the entire client experience from initial pitch through to launch
Assist the wider team in the production and checking of internal and external client portfolio analysis requirements
Involvement in a variety of client focused projects
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Successful apprentices will be considered for a permanent Client Services Associate position
Career paths include progression to Senior Associate and Team Leader within Client Services, or lateral moves into Client Relationship Management, Marketing, Product Specialist roles, or Investment Operations based on your skills and interests
Employer Description:Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.
Headquartered in London, we manage $213.9 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
To assist in the planning and implementation of promotional campaigns
To handle enquiries/requests from media, authors, retailers, schools and the general public
To co-ordinate the design-briefing, production and distribution of marketing materials – both hard copy and digital - e.g. catalogues, leaflets, posters, social assets, brochures, point of sale
To assist in the management of Quarto's social media platforms
To support in handling of media contacts when assisting other team members
To assist in organising promotional events, as well as proactively manage and set up promotional events directly
To collate the team’s weekly ‘campaigns update’ email, which goes out to the wider company
To assist in the creation of seasonal catalogues and any other sell-in materials
To liaise closely with editorial, design, sales teams and external agencies as necessary, e.g. brief a designer, progress chasing and resolving queries and collating material for projects
To write and proofread copy on press releases and marketing materials
This role may require attendance at promotional events at different venues outside of office hours, including sourcing catering needs, etc. as required
Training:To meet the requirements of the Level 4 Publishing Professional Apprenticeship programme, you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment.Training Outcome:Full-time employment within the Quarto team.Employer Description:Quarto create a wide variety of books and intellectual property products, with a mission to inspire life's experiences. Produced in many formats for adults, children and the whole family, Quarto products are visually appealing, information-rich and stimulating.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working....Read more...
The role requires a confident and organised person who has excellent communication skills and a strong work ethic.
Ability to absorb information and efficiently apply this knowledge to work scenarios and show intuitive.
A focus on adding value and contributing to the efficiency of the company, through support of all functional areas, working across teams and resolving issues as requested.
Supporting all departments including:
Reception
Sales
Purchasing
Accounts
Stock control
Training:
Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)
Level 2 Functional Skills in maths and English (if required)
This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:We are seeking the right candidate to complete and develop with the business. The company has continued to employee all previous apprentices after completing the apprenticeship. Ability to develop the role and take on additional responsibilities.Employer Description:Interbelt Ltd, established in November 1991, provides high quality conveyor belting, service and associated products throughout the UK. Operating in many different industries from Waste management to Food preparation, tailoring our service to suit each individual customer. The majority of our customers are “Blue Chip” companies, Pirelli, Toyota, Ibstock Brick etc. Over the years we have continually invested in the quality and range of equipment and tools to enable us to offer all types of specialist PVC and rubber belts manufactured in house. We hold one of the largest stocks of rubber and PVC belting in the UK serviced throughout the UK by our local distributors. Interbelt is proud of its Health and Safety record, safety is our No 1 priority. We also hold ISO9001, 14001,18001 accreditation.Working Hours :Mon – Fri 0830-1630, 1 Hour Lunch break.Skills: Administrative skills,Analytical skills,Attention to detail,Communication skills,Initiative,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
As a Business Administration Apprentice at Uniq Recycling, you will play a key role in supporting the smooth running of our daily operations. No two days are the same in our fast-growing recycling business, and you’ll gain experience across multiple departments, including sales, logistics, compliance, and customer service.
An average day may involve assisting with documentation for collections and recycling processes, communicating with customers and suppliers, and helping maintain organised and compliant records.
You will work closely with the wider team to ensure that paperwork, schedules, and administrative tasks are completed accurately and on time. This apprenticeship offers a hands-on opportunity to develop professional skills while contributing to the environmentally responsible work we do.
Throughout your week, you will gain experience in a range of tasks such as processing invoices and delivery notes, supporting the scheduling of collections, and helping produce compliance certificates.
You will receive training and guidance from experienced team members and have the chance to build confidence in communication, organisation, and office technology.During your apprenticeship, you could be involved in tasks such as:• Providing day-to-day administrative support across departments including logistics, compliance, and sales.• Processing and managing key documents such as invoices, delivery notes, waste transfer notes, and recycling compliance paperwork.• Supporting the scheduling and coordination of collections, deliveries, and internal meetings.• Communicating professionally with customers, suppliers, and contractors via phone and email to ensure accurate information and high-quality service.• Organising, updating, and maintaining both digital and physical records in line with GDPR requirements.• Assisting with the creation and distribution of recycling, data destruction, and compliance certificates.• Helping to streamline administrative systems and suggesting improvements to increase efficiency.• Using Microsoft Office tools, CRM systems, and internal platforms to complete tasks accurately and efficiently.As part of your apprenticeship, you will work alongside experienced colleagues who will guide and support your development. You’ll gain valuable workplace skills such as time management, communication, teamwork, organisation, and attention to detail. By the end of the programme, you’ll have strong foundational administrative experience within a dynamic, environmentally focused organisation.
This role is ideal for someone who is enthusiastic, eager to learn, and interested in building a long-term career in business administration. You will be an important part of the team, contributing to smooth operations and helping us deliver sustainable recycling solutions to our customers.Training:Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:The possibility of a full-time position after completion.Employer Description:At Uniq Recycling, we’re dedicated to reducing environmental impact through innovative and sustainable recycling solutions. Based in Burton-on-Trent, we specialise in the collection, processing, and responsible disposal of a wide range of recyclable materials. As our business continues to grow, we’re looking for a motivated and detail-oriented individual to join our team as a Business Administration Apprentice. This is an excellent opportunity to develop valuable skills and gain practical experience in a dynamic and environmentally focused organisation.Working Hours :Monday - Thursday, 9am-5pm. Friday, 9-4:30pm, 1 hour daily lunch break.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
An opportunity has arisen for an Assistant Property Manager / Team leader with 3 years of experience to join a well-established estate agency offering residential sales, lettings, and property management services.
As an Assistant Property Manager / Team leader, you will oversee a small property portfolio whilst providing leadership support across a busy lettings management team.
This full-time role offers benefits, a salary range of £30,000 - £32,000, OTE £35,000 plus bonuses. After probation, this role will be hybrid working.
You Will Be Responsible For
* Managing a smaller personal portfolio, including handling maintenance queries, liaising with tenants/landlords, coordinating contractors, and processing invoices.
* Acting as a point of escalation for complex issues, offering effective solutions and guidance.
* Monitoring workloads within the team, stepping in where necessary to ensure service levels are maintained.
* Building strong relationships with tenants, landlords, and contractors to encourage service excellence.
* Supporting the Assistant Manager in managing approved contractors and engaging with new suppliers.
* Encouraging collaboration, motivating the team, and contributing to internal initiatives.
What We Are Looking For
* Previously worked as an Assistant Property Manager, Property Manager, Team Leader, Portfolio manager, Property Administrator, Property Coordinator, Lettings Coordinator or in a similar role.
* Experience of 3 years in property management, preferably have leadership or senior-level experience.
* Recognised industry qualifications (e.g., ARLA) are advantageous.
* Highly organised with exceptional attention to detail.
* Strong interpersonal skills with the ability to build lasting relationships.
* IT literate with good knowledge of MS Office.
Shift:
* Monday - Friday: 8.30am - 5.30pm
What's on Offer:
* Competitive salary
* Performance-related bonuses and year-end profit share.
* Hybrid working model after the completion of the probation period.
* Ongoing professional development and training opportunities.
* Support towards recognised industry qualifications, fully funded by the company.
* A supportive and collaborative working environment.
This is a fantastic opportunity to take the next step in your property management career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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Customer Support AdministratorSalary: £30,000 to £32,000 per annum, depending on experienceLeeds LS10, West YorkshirePermanent: Full TimeProfileOur client, based on the outskirts of Leeds, is a market leader in the Hospitality Industry. They manufacture and fit out hotels with bespoke furniture & soft furnishings for clients such as Hilton, Marriott, Sheraton, Holiday Inn & Crowne Plaza.The company operates within a dynamic and fast paced environment and therefore they are looking for a friendly, approachable individual who is flexible and highly organised with excellent communication skills.Key Responsibilities:
Understanding and interpreting client’s drawings and tender documentsWork closely with the sales team to obtain information and understand requirements for quotesUsing Excel to provide detailed and accurate quotations for clientsLiaising with new and existing suppliers to source products and obtain accurate information regarding pricing and lead times.Organising and prioritising daily workloadsNegotiating prices with suppliersAssisting the estimator with costing of bespoke furnitureScheduling of furniture for projectsUpdating internal systems and maintaining an organised and efficient working area for the teamAnswering the phone and when needed greeting visitorsProvide support to the Project ManagersScheduling of furniture for projects
Skills & qualifications:
A high energy, motivated and dependable individual with excellent communication skillsAble to perform calmly under pressure and maintain attention to detailA purchasing background would be an advantage but not essentialKnowledge and understanding of manufacturing.Excellent telephone manner with a good aptitude to build relationships with suppliersComputer literate – Must be competent in the use of Excel.Able to show initiative and manage own workloadEfficient and pro-activeAdaptable
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Warehouse Administrator – Doncaster – Full Time - Immediate Start – Apply Now!Location: DoncasterWorking Hours: Working 4 days out of 7 (07:00-19:00 or 19:00-07:00)Pay Rate: £13.00-£14.95 per hourAbout the RoleAre you reliable, hardworking, and ready to join a fast-paced environment where every day is different? We’re looking for Warehouse Administrators to join our team and help keep things moving smoothly behind the scenes. You will need to have previous administration experience – along with the right attitude, a willingness to learn, and a team-player mindset.If you’re ready to be part of a supportive workplace that values people from all walks of life, we’d love to hear from you!What You’ll Be DoingThe administration of all Sales Orders onto the company MRP (stock management system) ensuring that all paperwork is processed with 100% accuracyBooking delivery requests via courier networks or through company transport deptMaintenance of office filing processesWork alongside general warehouse operational staff to promote efficiencies and maintain a high level of professionalism at all times.Assist general operations/logistics as and when required.Inventory checks & stock movementCollaborate with the Warehouse Manager to implement and improve administrative procedures and protocols.Any other reasonable duties as required.What We’re Looking ForWe welcome applications from people with different backgrounds and experiences. You don’t need specific qualifications – if you’re dependable and eager to get stuck in and you have previous experience, you’re halfway there.You should be:Experienced in warehouse administrationFamiliar with Warehouse Management Software and Microsoft Office 365What You’ll Get in ReturnWeekly pay & opportunities for overtime1 year rota On-the-job training and developmentWorking on a brand new, clean siteOpportunities to progress into permanent rolesA friendly, inclusive team that celebrates diversitySafe and supportive working environmentExcellent refreshment facilitiesFree and secure onsite parkingSound Like A Great Opportunity?Apply now for a call back from our team, and to book yourself an interview.....Read more...
Welcoming and looking after the hospitality of visitors
First point of call for telephone calls and visitors
Attend and participate in relevant meetings as required
Minute taking, including in HR cases
Providing general administration support e.g. photocopying, filing, emailing and completing forms
Receiving and distributing mail
Booking hotels, flights, rail tickets, hire vehicles, conference rooms, etc, where required.
Maintain office stationery and water levels, and order as required
Making tea and coffee in turn
Receiving and distribution of post/parcels, including taking mail to the post office/box
Ensuring the Manned Guarding and Technology documents are correctly filed
Answering the telephone and dealing with general enquiries using a professional manner at all times
Inputting data accurately and in a timely manner
Using a range of computer packages, e.g. Microsoft Office, Sage and our bespoke control room software
Maintaining record systems, both manual and computerised (tech files)
Updating and distributing the tech locations list, sales forecast and pipeline
Any other sundry relevant duties as deemed necessary
Training:
Training will be at Doncaster College, where you will have access to a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administration apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
There are career opportunities to develop you further within our company
Black Diamond can be a long-term place for you. We have qualified apprentices still working with us now
Employer Description:Black Diamond Security is a leading provider of security solutions, specializing in safeguarding businesses and individuals with advanced security systems and services. We are committed to offering high-quality, reliable security services to our clients while maintaining a focus on innovation and customer satisfaction. We are currently seeking a motivated and ambitious Business and Finance Apprentice to join our team and gain valuable hands-on experience in the financial and business operations of the security industry.Working Hours :Monday-Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Welcoming and looking after the hospitality of visitors
First point of call for telephone calls and visitors
Attend and participate in relevant meetings as required
Minute taking, including in HR cases
Providing general administration support e.g. photocopying, filing, emailing and completing forms
Receiving and distributing mail
Booking hotels, flights, rail tickets, hire vehicles, conference rooms, etc, where required.
Maintain office stationery and water levels, and order as required
Making tea and coffee in turn
Receiving and distribution of post/parcels, including taking mail to the post office/box
Ensuring the Manned Guarding and Technology documents are correctly filed
Answering the telephone and dealing with general enquiries using a professional manner at all times
Inputting data accurately and in a timely manner
Using a range of computer packages, e.g. Microsoft Office, Sage and our bespoke control room software
Maintaining record systems, both manual and computerised (tech files)
Updating and distributing the tech locations list, sales forecast and pipeline
Any other sundry relevant duties as deemed necessary
Training:
Training will be at Doncaster College, where you will have access to a wide range of facilities on offer
Day release
You will undertake the Level 3 Business Administration apprenticeship standard https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed
You will undertake both on and off-the-job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience
Training Outcome:
There are career opportunities to develop you further within our company
Black Diamond can be a long-term place for you. We have qualified apprentices still working with us now
Employer Description:Black Diamond Security is a leading provider of security solutions, specializing in safeguarding businesses and individuals with advanced security systems and services. We are committed to offering high-quality, reliable security services to our clients while maintaining a focus on innovation and customer satisfaction. We are currently seeking a motivated and ambitious Business and Finance Apprentice to join our team and gain valuable hands-on experience in the financial and business operations of the security industry.Working Hours :Monday-Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
Role and Responsibilities:
Printing of export documentation
Certifying and authenticating export documentation when fully trained and accreditation reached
Printing of export declarations and onboarding of new customers
Live inputting of export declarations when fully trained and accreditation reached
Update all formal undertakings ensuring the systems are up to date
Daily and monthly invoicing of clients for the above services and credit chasing
Being fully compliant with the eCert system, populating, cleansing and managing the dashboard
Ensure the post is despatched on a daily basis
Attending client meetings and Chamber events as and when required
Maintain appropriate files, reports, documentation, and data
Contacting clients with details of our services and promoting the International Business Team
Assist with marketing and communications
Engage in CPD activity to support your learning
Constantly monitor emails within eCert, ATA, International and your own inbox for follow-up action
Ensure the website is up to date with all current information
Shredding of all confidential information on a daily basis
Updating client records in Rubi on a daily basis, telephone calls, emails, support/assistance given, visits etc
Updating the wipe boards with regular information and additions
Be flexible in accordance with the requirements of the business and carry out any other duties as required
There will be some work required outside normal working hours in order to meet the needs of the business.
A reasonable amount of overtime and travel is therefore expected.
‘We are Positive, Collaborative, Innovative and Supportive and are Ambassadors for the Chamber in all we do’Training:
Business Administrator Level 3 Apprenticeship Standard
Training will take place one day per week at Burnley College
Training Outcome:
Potential progression into full time employment on successful completion of the apprenticeship
Employer Description:East Lancashire Chamber of Commerce is a locally based private sector organisation, owned by the Members and accredited by the British Chambers of Commerce.
We are committed to helping Pennine Lancashire have a thriving economy. We are active at local, regional and national levels in the influential decision making bodies, whose programmes and investments, both public and private, determine the environment in which business operates.
We help companies across the area with their productivity, by helping reduce costs, providing qualified advice, training and developing staff, increasing sales and improving profits.Working Hours :Monday - Friday, Shifts to be confirmedSkills: Communication skills,Energy,Enthusiasm,Motivation,Smart appearance,Honesty,Integrity,Professional,Open to change....Read more...
The successful candidate will assist with the buying of goods and stock control, in line with company procedures, whilst developing the skills needed to eventually take on more responsibility. This role combines practical workplace responsibilities with formal apprenticeship training (at a local college) to build strong foundations in business administration, purchasing and logistics.
General duties including (full training will be provided):
Learn, understand and use company procurement software and company procedures
Assist with purchase order data entry and processing requisitions
Support the team with day-to-day administration and operational tasks
Communicate with suppliers to request quotes or follow up on orders
Communicate with suppliers to confirm delivery schedules and resolve order discrepancies
Maintain accurate records within the procurement system, spreadsheets and databases
Work with internal departments to ensure purchasing requirements are met on time
Oversee purchasing and inventory control of an assigned range of products
Learn and apply procurement best practices, to include, compliance, data cleansing, departmental housekeeping and system sweeping duties
Any other duties as requested by the line manager
Training:Training will be at North Lindsey College where you will access a wide range of facilities on offer.
Day release.
You will undertake The Level 3 Business Administration apprenticeship standard.
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
You will undertake Functional Skills for English and/or maths if needed.
You will undertake both on and off the job training by a team of industry-qualified professionals to give you the best skills, knowledge, and experience. Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.
Employer Description:
PING is a family-owned golf manufacturer, founded in 1959 by Karsten and Louise Solheim. The PING brand is synonymous with innovation, performance, quality and service and has a worldwide reputation for designing and manufacturing industry-leading, custom-fit golf equipment, while also being a highly regarded golf apparel brand.
PING Europe, based in Gainsborough, Lincolnshire, assembles and distributes golf equipment to the UK, Ireland, Europe, Iceland, South Africa and the Middle East. The European headquarters employs over 250 people in a range of different functions, including manufacturing, operations, marketing, sales and finance. The company also has an apparel design office, based in Cheadle, Cheshire, and is the proprietor of Thonock Park Golf Club, also in Gainsborough.Working Hours :Monday - Friday 8.30am to 5.00pm with 1-hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Learning our systems for processing online and eBay orders
Processing simple orders with close support and checking
Answering basic customer emails using templates and guidance
Printing packing and shipping labels
Assisting with picking, packing and boxing orders under supervision
Updating simple spreadsheets and order logs
Following housekeeping routines and basic health & safety in office and warehouse
Getting familiar with our products, especially motorcycle tyres
Processing a growing number of online and eBay orders more independently
Handling routine customer email queries (delivery times, basic product questions)
Preparing and emailing purchase orders to suppliers with less supervision
Taking more responsibility for creating, checking and attaching shipping labels
Assisting regularly with picking and packing orders, including prioritising urgent ones
Updating stock and order data in spreadsheets with more accuracy and speed
Learning how we work with different carriers and booking collections yourself
Managing your own queue of online and eBay orders from start to finish
Handling most customer queries by email (and occasionally phone) in a professional manner
Contacting suppliers to chase deliveries and resolve straightforward delivery issues
Playing an active role in regular stock checks and keeping stock records accurate
Using Excel more confidently to review and interpret order and stock data
Helping spot low stock and flagging re-order needs to the team
Supporting improvements to day-to-day processes and suggesting better ways of working
Taking more responsibility for housekeeping standards across your work areas
Owning the full order process: enquiry, order entry, dispatch and after-sales queries
Handling more complex customer issues and delivery problems calmly and professionally
Working directly with suppliers to solve discrepancies, delays and delivery problems
Playing a key role in stock control, helping to improve accuracy and reduce errors
Using spreadsheets and data to help the team make better stock and order decisions
Supporting or helping to train new starters on basic order processing and stock tasks
Getting involved in motorcycle-related events and promotions outside normal working hours where needed
Actively suggesting improvements to systems, layouts, processes and customer experience across the business
Training:
Business Administrator Level 3 Apprenticeship Standard
Work based mentoring
One day every 2 weeks at Telford College
Assigned assessor to visti you regularly in the workplace
Training Outcome:
Full time role to develop responsibilities
Employer Description:Sticky-Stuff Moto Online Ltd is a specialist motorcycle tyre and accessories supplier, serving riders all over the UK through our busy online store, eBay channels and our Telford HQ. We focus on top branded motorcycle tyres for all types of bikes – from commuters and tourers to sports, adventure and trackday machines – backed up by fast delivery, fresh UK stock and friendly, knowledgeable support for our customers.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
Throughout the apprenticeship, you’ll work at our operational centre within the Barriers & Fencing Team, where you will learn to:
Provide full administrative support for this business sector
Become skilled in the use of relevant IT packages and systems
Understand and implement internal processes and procedures
Build comprehensive equipment product knowledge and an understanding of site processes, to enhance your ability to support customers and colleagues
Develop a thorough understanding of key accounts, generating customer quotes quickly and accurately when required, while using the appropriate pricing structures
Research new event customers and identify their needs, suggesting the most suitable solutions to meet these needs
Communicate with customers on the telephone, via email and in response to website requests or to follow up on open quotes
Effectively deal with operational and commercial queries, providing an efficient service supported by effective communication and the ability to produce accurate documentation
Build excellent working relationships with the sales team and customers, learning to understand their needs and requirements
Create and interpret revenue reports, identify trends and opportunities
Develop the ability to recommend products and services that meet customer needs, ensuring a comprehensive and effective customer experience every time
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your customers informed, so that they feel truly valued
Expand your team working skills with your colleagues and the wider Sunbelt Rentals team
Manage a varied workday in a fast-paced operational environment, learning to manage multiple tasks and deadlines
Training:You will be completing a level 3 Business Administrator Apprenticeship Standard. This will be delivered using a combination of.
Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry recognised training leading to an apprenticeship qualification
Additional internal training workshops delivered both virtually and at Sunbelt Rentals locations
Training Outcome:
Following successful completion of your apprenticeship you will be offered a role, with one of the best rental equipment providers in the industry
The size and scope of Sunbelt Rentals affords a wealth of opportunity for future progression. We are increasingly investing in developing the skills of our apprentices, with additional wide-ranging training opportunities built into the programme, and the development of possible higher-level qualifications and career pathways post-graduation
Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :In agreement with manager, but will be Monday - Friday between the hours of 07:00 and 17:00 e.g. 08:00 to 16:30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Enthusiasm,Motivation to learn new skills....Read more...
Main Duties:
IT:
The use of multiple IT packages and systems to: write letters and/or emails, create proposals, perform financial processes, record and analyse data
Able to choose the most appropriate IT solution to suit the business problem
Able to update and review databases, record information and produce data analysis where required
Record and Document Production:
Produces accurate records and documents including emails, letters, files, payments, reports and proposals
Makes recommendations for improvements and presents solutions to management
Draft correspondence, write reports and able to review others' work
Maintain records and files
Handle confidential information in compliance with the organisation's procedures
Coaches others in the processes required to complete these tasks
Decision Making:
Exercises proactivity and good judgement
Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way
Seeks advice of more experienced team members when appropriate
Interpersonal Skills:
Builds and maintains positive relationships within their own team and across the organisation
Demonstrates ability to influence and challenge appropriately
Be a role model to peers and team members, developing coaching skills as knowledge and skills are gained
Communication:
Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms
Use the most appropriate channels to communicate effectively
Agility and confidence in communications, carrying authority appropriately
Applies social media solutions
Answers questions from inside and outside of the organisation, representing the organisation
Quality:
Complete tasks to a high standard
Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work
Review processes autonomously and make suggestions for improvements
Share administrative best-practice across the organisation e.g. coaches others to perform tasks correctly
Application of problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues
Planning and organisation:
Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines
Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace
Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation)
Manages resources e.g. equipment or facilities
Organises meetings and events, takes minutes during meetings and creates action logs as appropriate
Takes responsibility for logistics e.g. travel and accommodation
Project Management:
Use relevant project management principles and tools to scope, plan, monitor and report. Plan required resources to successfully deliver projects
Undertake and lead projects as and when required
Training:
Delivery to be completed on site and off the job training either at Barnsley College or your place of work
Student to complete a Business Administrator Level 3 Apprenticeship
Training Outcome:
Future prospects include progression to a Sales or Account Management role, with opportunities to take on greater responsibility in client relations, business development, and project coordination within the company
As the company grows there are new roles starting, of which they could step into. The business also has many different sectors to it, so there is the potential to expand into more business development roles
Employer Description:SP Woolhouse & Sons Ltd is a family-run commercial farming business based just outside of Doncaster. We are a leading supplier of hay and haylage across the UK and internationally, delivering high-quality forage products. Serving the equestrian, zoo, and small pet markets, we manage the entire process from seed planting to delivery, ensuring consistent premium quality. The two major brands are M&T Haylage and HayDay. Since 2014, we have grown from four employees to 15 full-time staff, with further expansion into new markets underway. As demand increases we continue to invest in the business to improve our product and workplace, while providing reliable service to our customers.Working Hours :Monday - Friday, 7.30am - 4.30pm, (Available to be flexible on these start and finish times). Potential for hybrid work after 6 month review.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
• Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...
HR AdvisorLocation: Wilmslow - Hybrid split of 3 days office, 2 days at homeSalary: £30000 - £35000 per annum
We’re Citation Group. A group of businesses on a mission to make life easier for small and medium-sized companies. We get that running a business is tough. You’re spinning plates trying to keep your customers happy, stay on top of rules and regulations, look after your team, and somehow still grow.
As we scale for further growth across the Citation Group, hopefully, that’s where you come in.
We are far from your average service provider - our clients stay with us not just due to our expertise, but due to the human touch and business acumen we bring to all our clients.
The roleOur whole reason for being is to attract, retain and develop great people. We know that you sustainably raise performance through engagement and that leadership and culture is key to this.
We’re looking for a commercial HR generalist to play an integral role in our team and business. You will be working closely with our Sales teams to deliver the People Plan and their basic HR needs. A key focus of this role will be managing employee relations-acting as a primary point of contact for employee queries, proactively addressing and resolving ER issues, and providing expert support to managers on all aspects of employee relations. You’ll also be involved in the full colleague life cycle, driving colleague engagement, supporting learning and development, championing change, and contributing to business growth.
• Onboarding new starters to ensure they understand our culture and reach peak performance as quickly as possible.• Provide HR support for all matters in your business area, including performance management, training and development, ER issues, including: Grievances, disciplinaries, redundancy, long-term sick, disputes, assist with TUPE, colleague wellbeing, including maternity/paternity• Colleague Engagement: Life’s too short to hate where you work; you’ll help drive colleague engagement through a variety of initiatives.• Change & Growth: Support the team and business to drive change and business growth• Liaise with payroll to ensure colleagues are paid correctly• Learning & Development: Support the delivery of training or other L&D initiatives, which could range from coordinating it, writing it, or delivering it• Admin: supporting the team Administrator and ensuring our processes are efficient, effective and scalable as we grow
The PersonWe’re not your everyday HR department, and we’re not looking for your everyday HR person.• It’s fast-paced and always changing, so you need to be up for the challenge, always ready to adapt and get stuck in.• Agile with a growth mindset, you will really care about our business. You get that you are a role model for and a custodian of our culture and will always put your best self forward.• It’s all about the people in Citation, so you’ll need to demonstrate a wide range of influencing and communication skills. People will want to come to you, not just because of your expertise, but because you are a great person to work with.• We’ve got a coaching style with our managers; we work together to help find the best solutions, so you’ll need to show us your coaching and problem-solving skills.• Some experience of supporting a business with a variety of ER issues such as probation reviews, investigation, disciplinary, performance improvement; not just at note-taking level but coaching and advising managers• You’re always learning and developing - you might not have all the answers yet and you’re willing to learn and give it a try.• We’re always looking for ways to improve our processes to create a better experience for colleagues, so you’ll show initiative and come up with new ideas on how we can do this.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday + bank holidays: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.....Read more...