JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required.
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online!....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Communicating over the telephone with customers, patients and colleagues
Managing email inboxes
Use excellent customer service continuously
Organise and report data
Monitoring and updating company social media
Updating stock and inventory
Use of excel spreadsheets and goodle sheets
Managing in-house computer systems
Filing, shreading and archiving documents
Supporting in dispensary area when required
Supporting patients with advice and wellbeing
Meeting daily sales targets
Accounts liaison with client reps
Dusting, cleaning and merchandising
Any other admin duties as requested
Training:
Business Administrator Level 3
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studying
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:Ritz Pharmacy is an established pharmacy that has servedHampstead Village and its surrounds for over 45 years. At Ritz Pharmacy we dispense private and NHS prescriptions and help you manage your medicines more effectively with our repeat prescriptions service. We provide a high level of NHS and Private services to the local community and beyond. Our team strives to cater for each individual customer by going the extra mile by ordering things specific to the patient’s requirements and needs.
Ritz Pharmacy offers a wide variety of healthcare services for the local community, including blood-pressure monitoring, cholesterol checks, weight-loss clinics, travel vaccines and many more. We also offer a great range of vitamins and luxury brand cosmetics, skin care, hair care and beauty products for you to choose from.Working Hours :Monday - Saturday, between 09.00 - 19.00 (rota in place).
Occasional Sunday, between 10:00 - 18.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience,Sales,Beauty and skincare Interests,Healthcare Interests....Read more...
LEGAL SERVICES ADMINISTRATOR FULL TIME, PERMANENT MANCHESTER CITY CENTRE £30,000 + up to £5,000 OTE + COMMISSION + ANNUAL BONUS Get Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them!
This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Client Onboarding Executive to play a pivotal role in supporting clients at the start of their recoveries journey. You’ll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process.
If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career!
As a Client Onboarding Executive you will:
Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with care
Guide clients throughout the recoveries process, with clear communication throughout the call
Onboard new clients, transferring their cases to the relevant department
Guide clients through the initial stages of the recovery process, ensuring clear and confident communication throughout
Providing financial insights throughout the process
Ensure all necessary information and documentation is gathered to progress cases effectively
Maintain a high standard of client care while working towards individual and team targets
You must have:
Proven experience in customer service, sales or partnerships, ideally within financial services or legal industries
Strong communication skills
Confident in working independently and can work to targets
Highly organised with a strong focus on conversions
Proven experience of working in a target driven environment
Experienced within First Response Executive, Client Response Executive, Client Onboarding Executive, Recoveries Customer Advisor, Client Engagement Executive, Client Success Executive, Recoveries Advisor, Wealth Recovery Advisor, Financial Claims Advisor, or Customer Relations Executive
Benefits:
Competitive basic salary + uncapped commission and bonus structure
25 days holiday + bank holidays
Annual bonus scheme
Regular team socials including summer and Christmas events
Company awards and recognition evenings
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Support our property admin team in quieter times
Phone calls to prospective and current clients and agents/brokers
Taking onboarding payments over the phone (over the phone via Worldpay)
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role upon successful completion of the apprenticeship
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday- Friday, 9.00am- 5.30pm, with 1-hour for lunch.Skills: Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Confident telephone manner,Desire for sales/marketing....Read more...
Gathering and processing the required information to onboard new customers
Understanding and managing the processing of contract renewals, cancellations, and swaps, helping to retain customers within the EZOO product set
Understanding the end-to-end process for all fines and excess mileages
Completing all delivery feedback calls/surveys, the target is to contact 85% within 3 working days of delivery
Calling customers who are 2 months into their contract and assessing their feedback against agreed parameters
Encouraging customers who have had a positive experience to complete a Trustpilot review, 10% of all contacts to complete a review
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, and maintain data quality standards
Supporting sales and operations, you will work with and learn from the sales/operations team and use a variety of methods to gain new customers, including email, SMS, and phone
Work with your Line Manager as well as the wider team to deliver efficient driver onboarding and order processing
You will be targeted on customer retention and growth
A customer-centric approach is always essential
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9.30am- 4.30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly.
The salary range for applicants in this position generally ranges between $53,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law. Tremco offers a variety of benefits to its employees, including but not limited to: health insurance, paid time off, 401(k) with company match, Company Pension Plan, and continuing education. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Office Administrator/Data AnalystSalary: £26,500 to £30,000 depending on experienceSteeton, BD20 office basedMonday to Friday 8.30 – 5pm dailyGrandma Wild’s is a long-established and highly respected bakery business with a proud heritage dating back over 100 years. Known for producing high quality bakery products, we combine traditional values with continuous improvement across all areas of the business.Due to continued growth and ongoing internal projects, we are looking to recruit an organised and detail-focused Office Administrator / Data Analyst to join our team in Steeton.This is a varied role that would suit someone who enjoys working with data, spreadsheets, administration and project coordination within a fast-paced manufacturing environment. You will play an important role in supporting operational improvements, maintaining accurate records and helping to drive efficiencies across the business.The RoleThis is a hands-on position where no two days are the same. You will support a range of projects across the business, ensuring information is accurate, organised and maintained to a high standard.Projects and responsibilities will include:
Supporting waste packaging projects and reportingShop reconciliation and checking of figuresVan sales reconciliationSupporting Health & Safety administration and Risk AssessmentsCreating and maintaining records for bakery machinery and equipmentAssisting with moving maintenance documentation from paper-based systems to electronic recordsFact checking and validating operational dataAnalysing product and range performance, identifying trends and areas for improvementProducing spreadsheets, reports and data analysis to support business decisionsWorking collaboratively with different departments to ensure processes are consistent and accurateSupporting general office administration duties where required
Ideal Attributes
Highly numerate with excellent attention to detailStrong analytical and problem-solving skillsAdvanced Excel and spreadsheet skillsComfortable handling large volumes of data and informationOrganised and methodical with the ability to prioritise workload effectivelyProactive, flexible and able to work to deadlinesStrong communication skills and able to work across multiple departmentsPrevious experience within manufacturing, production or a fast-paced business environment would be advantageous
This role would suit someone looking for a varied position combining administration, analysis and project support within a well-established and growing business.If you feel you have the relevant skills and experience, please send your CV by return.NO AGENCIES INDLSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
This is a hands-on role where the successful candidate will support day-to-day property management operations.
Responsibilities include handling tenant enquiries, booking and attending viewings, coordinating maintenance with contractors, and assisting with compliance and administrative tasks.
The role also involves referencing tenants, managing documentation, supporting the customer journey, and maintaining accurate records.
No prior experience is required, but strong communication skills, attention to detail, and a willingness to learn are essential. This is a great opportunity to start a long-term career in property within a supportive and ambitious team.
Key Duties:
Handling tenant enquiries and providing excellent customer service
Booking and attending property viewings
Coordinating maintenance and repairs
Supporting rent collection and financial admin
Assisting with compliance and property records
Preparing documents, notices, and communications
Supporting inspections, move-ins, and move-outs
Assisting with tenant referencing and onboarding
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential for a full-time job role at the end of apprenticeship as we are looking for the successful person to be with us long term
Employer Description:Northwood provides lettings, sales, and guaranteed rent services across the UK. We combine traditional customer service with modern technology to deliver a high-quality experience for landlords and tenants.Working Hours :Monday - Friday, 9.00am - 5.00pm
Plus 1 in 3 Saturdays, 9.00am - 1.00pm (41.5 hours in weeks where Saturday is worked)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Own transport,UK driving licence....Read more...
The successful candidate will be primarily based on Commercial Reception, acting as a welcoming first point of contact for visitors, learners and staff. In addition, the apprentice will support a range of administration functions across different departments, providing a broad understanding of business support operations.
The Business Support Apprentice Administrator will provide administrative support across the organisation to help ensure the smooth running of day-to-day operations within Alliance Learning.
The role involves supporting different departments such as Business Support, Recruitment, Commercial / Sales and accounts.
Key Responsibilities:
Provide administrative support for different administration functions within Alliance Learning, to include Business Support, Recruitment, Commercial / Sales and accounts
Maintain accurate learner and employer records on internal information systems
Support learner enrolment and onboarding processes, ensuring documentation is completed accurately
Respond to general enquiries from learners, employers, and staff, ensuring queries are directed appropriately
Support Careers Education, Information, Advice and Guidance sessions for new apprentices
Cover Commercial Reception desk
Cover Student Support Desk when required
Data inputting into relevant departmental systems (registrations and certification, customer feedback, recruitment, sales, Business support)
Assist with data entry, document management, and filing (electronic and paper) for relevant departments
Manage incoming emails, telephone enquiries, and general correspondence, directing queries to the appropriate team
Minute taking for relevant departmental meetings
Communicate effectively with internal teams, tutors, assessors, and external stakeholders and ensure a high standard of customer service at all times
Attend a minimum of 3 careers events per calendar year
Promote Alliance Learning (all divisions) to all interested parties through a wide range of events
To administrate, facilitate and invigilate exams in line with all awarding organisation guidelines and JCQ procedures
Ensure confidentiality and compliance with data protection and organisational policies
Ensure that you uphold the company’s Safeguarding and Equality, Diversity and Inclusion policy at all times
Provide administrative support for internal audits, assist with preparations for external audits (e.g., from the Department for Education), and provide administrative support during an Ofsted inspection where applicable.
What You Will Gain:
A Level 3 Business Administration qualification
Valuable workplace experience
Ongoing support and training
The opportunity to work within a supportive and friendly team environment
Training:The training will be delivered at Alliance Learning. Learners will complete a face to face session every three weeks with two further study days to undertake activities given by the tutor and employer.Training Outcome:Full time role for the ideal candidate.Employer Description:Based in Horwich, Bolton, we have over sixty years’ experience in the training industry. We are part of the University of Greater Manchester Group, allowing us to offer Level 2 - Degree Apprenticeships.
We train around 300 Apprentices and 6,000 individuals each year to gain vital skills to take back to the workplace. Our staff have many years’ experience in their relevant training areas and have a friendly professional approach to training. We offer Apprenticeships and Training Courses at the highest quality available in the North West, helping people to develop, learn new skills and fulfil their potential. Whether it’s an Apprenticeship or a Training Course you are looking to complete, we have the training solution for youWorking Hours :Monday - Thursday 8.00am - 4.15pm and Friday 8.00am - 2.00pm.Skills: Communication skills,IT skills,Team working,Professional attitude....Read more...
Housebuyers4u is looking for a highly organised Property Administrator & Customer Service Coordinator to support customers, solicitors, suppliers and internal teams through the property process.
This is a varied role combining property administration, customer service, solicitor liaison, AML support, document chasing, photography and floorplan coordination, keybox arrangements, insurance administration and completion preparation.
You will be an important link between the customer, the sales team, managers, solicitors and third-party suppliers. Your role will be to keep communication clear, make sure important tasks are completed on time, flag issues early and help property cases move forward smoothly.
This role would suit someone who is organised, calm, accurate, customer-focused and comfortable managing multiple tasks at once.
About the Role
As Property Administrator & Customer Service Coordinator, you will support customers from the point they agree to proceed, helping them understand next steps, complete paperwork and stay informed throughout the process.
You will arrange key parts of the customer and property journey, including solicitor introductions, AML checks, photography and floorplans, keybox fitting, document chasing, courier arrangements, meter readings and completion preparation.
You will also help protect the wider team's time by handling routine queries, chasing outstanding items and escalating only the issues that require manager input.
This is a role where attention to detail, follow-up discipline and customer care are essential.
Key Responsibilities
Customer Onboarding and Communication
Contact customers once they have agreed to proceed and explain the next steps clearly.
Make customer service calls to keep sellers informed and reassured.
Carry out a day-three touchpoint to check whether the customer has received paperwork and understands what is required.
Help customers complete forms where they have questions or need guidance.
Check whether customers need help with practical moving-related queries, such as removals signposting.
Keep customers updated throughout the process.
Act as a professional first point of contact for routine customer queries.
Escalate sensitive, urgent or deal-impacting matters to the appropriate manager.
Solicitor Introductions and Conveyancing Support
Introduce customers to the relevant solicitor once a case is ready to progress.
Ensure solicitor details, customer details and property information are accurately recorded.
Chase customers and solicitors for required paperwork.
Support conveyancing-related administration to help keep cases moving.
Coordinate final document signing where required, including TR1 forms, contracts, instruction agreements and witness requirements.
Arrange couriers or approved local contacts for signature and witness requirements where needed.
Keep clear records of solicitor communication, outstanding actions and next steps.
Property Documentation and Compliance Checks
Download OC1 / title documents where required.
Request, save and record key property documents.
For tenanted properties, chase important documents such as:
AST / tenancy agreement.
Gas Safety Certificate.
EICR.
Deposit protection information.
Any other relevant tenancy documents.
Flag risks to a manager, including missing deposit protection, unclear tenancy status, expired certificates or unusual property issues.
Identify missing information early so that avoidable delays are reduced.
AML and Identity Checks
Support customer onboarding through agreed AML and identity verification processes.
Carry out AML checks where required.
Use the correct level of check depending on the stage and value of the case.
Record AML results accurately.
Escalate failed, unclear or higher-risk AML results to the relevant manager.
Handle customer information confidentially and professionally.
Photography, Floorplans and Brochure Support
Book photography and floorplan appointments with customers and suppliers.
Confirm appointment details and update internal systems.
Chase suppliers for completed photos, floorplans and related information.
Support the creation of property brochures and property packs using agreed templates.
Ensure property information is accurate, clear and consistent before it is passed to the relevant team.
Help gather information required for marketing, sale progression or onward sale.
Keybox, Access and Completion Preparation
Arrange keybox fitting where required.
Confirm access arrangements with customers, agents, suppliers or internal contacts.
Coordinate key collection, access instructions and property handover steps.
Request meter readings and supporting photographs from customers or representatives.
Record meter readings clearly and pass them to the correct team.
Support completion-day administration and make sure key information is available when needed.
Internal Coordination and Case Management
Act as a filter between customers, sales consultants, managers and the wider deal process.
Triage routine customer queries and escalate only the matters that require decisionmaking.
Keep CRM records, trackers and case notes accurate and up to date.
Monitor outstanding tasks and chase proactively.
Support sales consultants and managers with administrative tasks that help cases progress.
Ensure handovers between sales, admin, legal, operations and post-completion teams are clear and complete.
Supplier and Third-Party Coordination
Liaise with photographers, floorplan providers, couriers, solicitors, estate agents, keybox providers and local contacts.
Arrange couriers for final documents where required.
Coordinate with approved contacts in different regions where documents need to be signed or witnessed.
Maintain professional communication with third parties.
Follow up until tasks are completed and properly recorded.
What Success Looks Like
You will be successful in this role if:
Customers feel informed, reassured and properly supported.
Paperwork is received, chased and completed on time.
Solicitor introductions are handled quickly and accurately.
Photography, floorplans, keyboxes and couriers are arranged without unnecessary delays.
AML checks are completed and recorded correctly.
Tenanted property documents are chased and risk flags are escalated early.
CRM notes, trackers and case records are accurate and up to date.
Managers are protected from routine admin and only pulled into issues that require their input.
Cases move forward smoothly because details are control
....Read more...
Maintaining relationships with both prospects, customers, and partners via telephone
Assist in our social media and marketing apps to help increase company presence
Responsibility to support our accounts team. Processing purchase orders, invoices to be sent to our clients
Keep our CRM up to date with client information
Customer service research to understand levels of satisfaction and perceptions of the company, its products and services
Manage communications via post, e-mail, and telephone
To support sales team with arranging calendar meetings, company introductions and equipment preparation
Help support reporting with our team
Assisting management with their tasks, provide note taking etc.
Training:
Business Administration Level 3 Apprenticeship Standard
Apprenticeship standard- Business administrator
Expected Duration: 18 months
Delivery: Training will be delivered online, alongside a full-time placement at the office
Training Outcome:
This is a great start to your career if you are looking to get into the sector
Employer Description:At Dynamic, we believe in forming successful, long-term partnerships with our clients. Our ethos of a professional, client-focused approach with a high quality of service is the key to a successful relationship.
Keeping pace with the ever-evolving world of technology can put a strain on the resource of any organization. Dynamic work in collaboration with you to align the benefits of the latest technology in the marketplace with your organisation’s objectives.
Technology in the workplace requires continuous improvement from a responsive partner. Dynamic are firm believers in keeping it simple and giving our customers the flexibility to meet the demands of their business.Working Hours :Monday to Friday
9:30am till 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
The successful candidate will provide efficient and effective administration support to all areas of the business
Typical duties of the apprentice will include:
Data entry
Report writing
Filing
Use of Microsoft Software
Liaising with staff, clients and visitors regarding company related matters
Handling queries
Meeting arranging and minute taking
Information handling
Raising purchase orders
Processing invoices
Ensuring compliance and quality assurance is met in line with company procedures
Providing any other administrational support to areas of the business
As part of the apprenticeship, you will be required to produce a portfolio of evidence.Training:
By completing the Level 3 Business Administrator apprenticeship, you will gain a qualification equivalent to two A-levels
During the apprenticeship, you will be required to undertake off the job training; this will be provided to you during your working hours and will account for 20% of your working time
Training Outcome:
Following completion of the apprenticeship, there may be many opportunities to progress within Swiftool, in departments such as: HR, Finance, Quality or Sales
There are also other progress routes on to further qualifications in these subjects or other business areas
Employer Description:SPE Ltd is an award winning, family owned, UK award winning precision engineering business which has experienced high growth since 2002.
Our apprenticeship program offers personalised learning in a structured work environment whilst providing employer led qualifications.Working Hours :Monday - Thursday, 8.00am - 4.30pm and Friday 8.00am - 2.30pm. You are entitled to an unpaid lunch break of 30-minutes, each working day.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Strong literacy skills,Interpersonal skills,Strong Microsoft Office skills....Read more...
CLIENT ONBOARDING EXECUTIVE - LEGAL SERVICES FULL TIME, PERMANENT MANCHESTER CITY CENTRE £30,000 + up to £5,000 OTEGet Recruited are very excited to be representing our client, who are on the lookout for a First Response Executive / Customer Service Administrator to join them!
This is a great opportunity for a confident and driven First Response Executive / Legal Services Administrator / Client Onboarding Executive to play a pivotal role in supporting clients at the start of their recoveries journey. You’ll be the first point of contact, delivering a professional, empathetic, and informative experience while guiding clients through a complex but rewarding process.
If you enjoy working in a fast-paced, client-focused environment within legal or financial services, this could be the perfect next step in your career!
As a Client Onboarding Executive you will:
Handle inbound phone and email enquiries, answering all questions / enquiries professionally and with care
Guide clients throughout the recoveries process, with clear communication throughout the call
Onboard new clients, transferring their cases to the relevant department
Guide clients through the initial stages of the recovery process, ensuring clear and confident communication throughout
Providing financial insights throughout the process
Ensure all necessary information and documentation is gathered to progress cases effectively
Maintain a high standard of client care while working towards individual and team targets
You must have:
Proven experience in customer service, sales or partnerships, ideally within financial services or legal industries
Strong communication skills
Confident in working independently and can work to targets
Highly organised with a strong focus on conversions
Proven experience of working in a target driven environment
Experienced within First Response Executive, Client Response Executive, Client Onboarding Executive, Recoveries Customer Advisor, Client Engagement Executive, Client Success Executive, Recoveries Advisor, Wealth Recovery Advisor, Financial Claims Advisor, or Customer Relations Executive
Benefits:
Competitive basic salary + uncapped commission and bonus structure
25 days holiday + bank holidays
Annual bonus scheme
Regular team socials including summer and Christmas events
Company awards and recognition evenings
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
We are looking for an organised, commercially aware and detail-focused Credit & Funding Administrator to join this friendly and supportive team based in Daventry.
This is a varied role supporting the end-to-end funding and administration process, working closely alongside an experienced Senior Credit professional with extensive industry knowledge from major lending organisations including Close Brothers and Paragon Bank. The role would suit someone with previous experience within credit administration, finance administration, asset finance, leasing or commercial support who enjoys a role that combines administration, customer liaison and commercial judgement.
Working Pattern & Environment for the Credit & Funding Administrator
Hybrid working available
Monday and Friday working essential
Full time 37.5 hours preferred
Reduced hours around 32 hours may be considered
Potential 4 day week for the right person
Office-based team environment with flexible home working
Team collaboration day typically Tuesday
Relaxed, adult and trust-based culture
The business offers a genuinely flexible and supportive environment focused on quality of work and teamwork rather than micromanagement.
The Role
Duties are likely to include:
Reviewing customer financial information and accounts
Assessing suitability for funding applications
Matching proposals with the most appropriate lender/funder
Preparing and submitting funding proposals
Liaising with lenders and funding providers
Supporting the sales team with funding updates and approvals
Processing funding administration and documentation
Coordinating communication between customers, funders and internal teams
Managing deal progression through to payout and release of goods
Maintaining accurate records and documentation
Supporting the wider finance and commercial process
This role requires someone who can look beyond simple administration and demonstrate good commercial awareness and attention to detail.
About You
The successful person is likely to have:
Previous experience within:
credit administration, asset finance, leasing support
commercial finance administration, underwriting support
strong attention to detail, with good organisation and prioritisation skills
commercial awareness and common sense
confidence reviewing customer financial information
strong communication skills
a calm, reliable and professional approach
Salary & Benefits
£35,000 - £45,000 depending on experience
25 days holiday plus bank holidays
Christmas shutdown
Birthday day off
Pension
Discretionary sick pay
Hybrid/flexible working
Supportive and collaborative environment
Opportunity to learn from an experienced industry professional
Additional Information
This is a fantastic opportunity for someone seeking a long-term role within a stable and supportive business, offering flexibility, autonomy and the chance to develop further within the credit and funding sector.
Application process
Employ Direct is an advertising service of Cameo Consultancy (Recruitment) Limited. When applying for this role, should you be successful, your details will be forwarded directly to our client, and they will contact you.
....Read more...
Sales Support Administrator Salary: Circa £27-35k dependent on skills and experienceFlaxton, York – office basedMonday – Friday (9:00 AM – 5:00 PM with half an hour unpaid lunch) + flexibility to work additional hours to support holiday coverWhat We Offer
Competitive salary dependent upon experienceCompany Pension SchemeOnsite Parking20 days holiday, plus bank holidays
About the Company:Charters-Reid is one of the leading Chartered Surveyors in York and throughout the region. We pride ourselves on ‘making buying property simple’ and the after-sales service we give to clients, whether that be our Chartered Surveyors explaining report contents or one of our friendly office staff answering queries, is the best!We are seeking a high-energy, professional, to work within offices set in surroundings so stunning they’ll make you glad the clocks just went forward. We are a fast-moving property survey comparison hub, and we’re looking for a Vivacious Professional who has mastered the art of the "Calm Juggling Act."The Path: You’re the person who sees a mountain of tasks and thinks, "I’ll just dance to the top." You have the seasoned professional maturity to handle planning fees and deadlines with a steady hand, but the philosophical wit to smile when the cosmic absurdity of the UK property market kicks in. You understand that true growth comes from staying centred while the world moves fast.You Have:
A first-class work ethic and a "Keep Smiling" mantra.The wisdom of experience paired with a high-vitality "Sales Buzz."A black belt in multitasking and a genuine love for helping people navigate their move.
The Reward: Work in a beautiful location with a team that actually enjoys each other’s company. It’s a brilliant, harmonious place to grow and thrive.Based in Flaxton, York and soon moving to our brand new offices also in Flaxton.Main Purpose of Job:You will provide a full range of sales support and office administration services to Charters-Reid, working closely with the administration team and surveying team to provide an exceptional customer experience.Key Responsibilities/Outputs:Administrative Duties
First point of contact for all customer enquiries, providing product and pricing information, updating and/or booking surveying appointments and services appropriately (predominantly residential).Accountable for administering the end to end booking process, utilising the Survey Planner systemBuild and utilise a sound knowledge of our product ranges, promoting to our customers and optimising opportunities to cross and up-sell.Pro-actively build customer relationships, understanding the customer needs and requirements, working to exceed these at all times.Support the team, informing the Team Leader of any issues impacting customer bookings and satisfaction, suggesting and implementing solutions and improvements.Fully utilise all available internal systems/technology to ensure the customer experience is the best it can be.Perform data entry with speed and precision.Handle all customer issues and complaints in a sensitive and timely manner, ensuring a successful outcome for the customer, elevating to the Team Leader and Surveyors as and when appropriate.Act as a positive role model, recognising the value of team working, positively reinforcing co-operation, mutual support and commitment to the team.General office admin tasks to ensure the smooth and efficient running of the office.Any other reasonable request, within your capability, as required for the effective operation of the business
Working Relationships
You will be expected to form and maintain productive working relationships with all colleagues across the Charters-Reid group of companies.
Key Skills & Experience
Previous Office/Sales Administration experienceExperience of the property industry advantageousPrevious experience of using a survey planner/booking system or similarProficient in Microsoft Office (Word, Outlook, Excel)Engaging and confident telephone mannerDiary management experienceExperience of working in a customer facing environmentPrevious experience of working within an owner-managed businessFriendly, helpful and approachableFlexible and adaptable approach to work and working hours to meet customer and business needsAbility to work at paceA team player with a ‘hands on approach’Good organisation and planning skillsExcellent written and verbal communication skills
The above list of duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post across the Charters-Reid group of Companies.Interested? If you feel that you possess the relevant skills and experience then please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Greeting applicants and providing a welcoming first impression
Booking, confirming, and conducting property viewings
Providing feedback to vendors/landlords in a timely and professional manner
Advising applicants and vendors/landlords on local market trends and property values
Meeting and exceeding weekly personal and company targets
Delivering excellent customer service to all clients
Building and maintaining strong rapport with clients to foster long-term relationships
Managing diaries and scheduling appointments effectively
Arranging property valuations and coordinating with relevant parties
Updating property particulars and ensuring all listings are accurate and up to date
Demonstrating good time management skills to prioritise tasks and meet deadlines
Maintaining a confident and professional telephone manner.
Working efficiently in a fast-paced and busy environment
Training:
You will be studying a Level 3 Business Administrator Apprenticeship Standard over an 18-month period
This is a fully work-based programme you will get allocated time to complete your apprenticeship work and also receive regular meetings with your training provider
Training Outcome:If you excel during the apprenticeship, there is the opportunity to grow into a full‑time role and continue your development through further training.Employer Description:We are a reputable estate agency dedicated to providing exceptional property services to clients across the local area. We specialise in sales, lettings, and property management, striving to offer a seamless and personalised experience to both property owners and tenants.
As a growing business, we are excited to be opening our second office soon at 232 Park View, Whitley Bay, creating excellent opportunities for career development and progression within the company. We provide comprehensive training within a collaborative and supportive team environment.Working Hours :Monday - Friday 9.30am - 5.30pm and Saturdays 10am - 2pm on a rota basis. For each Saturday worked you will receive time off in lieu.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working....Read more...
Your role will be to ensure the smooth operation of payroll and ensure that all contractors are compliant in line with the company's, clients', and legal requirements. You will ensure all systems and data is up-to-date and that you provide friendly and accessible customer service to the highest standards and that promotes company values.
Duties will include:
Contractor Timesheets & Payroll:
Submit and verify timesheets meet deadlines and accuracy standards
Chase missing or unapproved timesheets
Resolve timesheet and payroll queries
Clear payroll with Line Manager, flagging any issues
Compliance & Documentation:
Verify right to work and collect references per client requirements
Process DBS checks and ensure all compliance documents are complete and signed
Maintain accurate contractor files, regularly chasing missing information
Keep CRM and databases up to date in line with GDPR
Communication & Admin Support:
Handle general phone, email, and payroll enquiries
Log and escalate correspondence, compliments, and complaints appropriately
Provide ad-hoc support to meet team targets
Keep Line Manager informed of compliance progress
Training:Teaching and learning the skills, knowledge and behaviours within Business Administration Level 3.Training Outcome:Upon successful completion of the apprenticeship, there may be an opportunity to progress into a permanent role such as a Compliance Officer or Payroll Administrator. The role offers long-term development in administration, compliance, and data management, with the potential to gain further qualifications and take on increased responsibilities.Employer Description:Tempting Recruitment first opened our doors in 2018 and since then we have gone about rapidly growing our business and market space. We have offices based in Croydon, London and Dartford, Kent, but our reach stretches throughout the whole of the United Kingdom. We are a vastly experienced and friendly team who strive to be successful at what we do.Working Hours :Monday - Thursday - 9am - 6:30pm, Friday - 10am - 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Flexible,Initiative,IT skills,Logical,Non judgemental,Organisation skills,Patience,Problem solving skills,Sales Skills,Team working....Read more...
General office duties.
Answering emails in a professional manner
Working as part of the sales team taking enquires via phone and email
Placing purchase orders with suppliers
Researching information on vehicle parts on behalf of customers
Processing orders and responding to customer requests for information
Completing a project that is beneficial to the company
Personal Specification:
Have (or be predicted to achieve) at least 5 GSCE’s grade 4 to 9 including English and math’s
Great communication skills (verbal and written).
Strong attention to detail
Be self-motivated and able to work as part of a close team
This role will be supported by Starting Offs Level 3 Business Administrator qualification the specified off-the-job training time.
The ideal candidate will have an upbeat personality, be confident, eager to succeed and have an interest in cars/performance vehicles.Training:
Level 3 Business Administration
Remote training delivery
Onefile
VLE6 hours of dedicated training time every week
Training Outcome:
Possible full time permanent position upon completion of the apprenticeship
Employer Description:Established in 2004 my client is a distributor of performance and turning products to the automotive market. They aim to provide the best service, brands, and prices to their dealer network. They supply products to a wide range of companies comprising of specialist tuners, high street stores, mail order retailers and individuals using various online retailers such as Ebay and promoting products on social media platforms such as Facebook and Instagram.
Due to increased business the company are looking for a confident, organised and enthusiastic apprentice to join their busy admin team.Working Hours :Monday - Friday, 8.30am - 5.00pm and Friday finish at 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Export AdministratorLocation: Elsenham, CM22 6DS (office-based role)Salary: £27,900 per annumHours: Monday to Friday 08:30-17:00 (30 min lunch) 40 hours per weekHolidays: 23 days increasing with service (plus bank holidays)About UsPetroy is an authorised distributor for many leading brands who operate in the petroleum and automotive service industries across the globe. We’re looking for a customer centric, highly organised self-starter with a keen eye for detail to support efficient order processing, accurate documentation, and on-time delivery.Key Responsibilities
Process export orders from receipt through to shipment and invoicingFollow up quotesPrepare and maintain accurate export documentationLiaise with freight forwarders, couriers, and shipping lines to arrange international shipmentsTrack shipments and proactively resolve delays or delivery issues
Ensure all export activities comply with UK and international trade regulations
Work closely with sales, finance, and warehouse teams to ensure smooth order fulfilmentChase overdue invoicesRespond promptly to customer queries in a professional manner
Maintain accurate records of export transactions and shipping documentationUpdate internal systems with order and shipment data
What We’re Looking For
Excellent written and verbal communication skillsAble to effectively resolve customer queriesHigh-level of attention to detailAbility to multi-task and prioritise effectivelyAble to maintain professionalism under pressureGood team playerProactive, can-do attitudeIT literate (including CRM experience)Previous customer service experienceOrder processing and administration experienceEuropean language skills desirable
Interested? If you feel that you possess the relevant skills and experience please send your cv by return.INDHSEquals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Roles and Responsibilities:
Qualify applicants, identifying their needs and showing them suitable properties
Delivering a very high level of customer service to all clients
Booking in viewings & negotiating offers
Support Senior Negotiators
Training Outcome:A Business Administration Apprenticeship provides a strong foundation for a wide range of office-based careers, and progression is often quite flexible depending on your interests.
After completing the apprenticeship, most people move into a permanent Administrative Assistant or Business Support role, where they take on more responsibility and work more independently.
From there, common progression routes include:
Senior Administrator / Office Coordinator – managing more complex tasks, supporting teams, and overseeing processes
Team Leader / Supervisor – leading a small admin team and supporting performance
Office Manager – overseeing day-to-day operations, systems, and staff
Executive Assistant (EA) – supporting senior leaders or directors, often at a higher level
There are also opportunities to specialise in areas such as:
HR (Human Resources)
Finance / Accounts
Project Support / Project Coordinator
Operations or Business Management
With experience and further development, this can lead to more senior roles such as Operations Manager, Business Manager, or even senior leadership positions.
The key benefit of a Business Admin apprenticeship is that it builds transferable skills (communication, organisation, IT, problem-solving), meaning you’re not limited to one career path and can progress in many different directions depending on your strengths and interests.
Employer Description:Lyons Estates is an independent Sales and Letting Agent based in Bootle. We cover the entire Liverpool City Region. We’re a close knit, friendly team who all work together in one office, so when you call us, you speak to a real human, based locally, without the need to go through a drawn-out automated process when you’re in a rush or you’re worried about something. Working Hours :Monday – Friday: 9 am till 5 pm
You will be required to work Saturdays on a rota basis after training.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience....Read more...
Supporting the lettings team in delivering their administrative requirements
Supporting the Operations Manager with any wider office administration tasks
Answering calls and processing applicant enquiries
Drafting tenancy documentation, processing referencing, and sending out mandatory legislative documents to tenants
Assisting with walk-in customers and contractors
Training:
Level 2 Customer Service Practitioner qualification
You will receive specific on the job training from the employer in your workplace at Martin & Co
Off the job training will be delivered using weekly classroom sessions delivered at Achievement Training city centres location or you will be work based and will be given time in the working week to study towards the theory element of the programme
Training Outcome:Once you’ve completed your Customer Service Practitioner Apprenticeship, there are several progression routes available, dependant on your industry and job role:
Customer Service Specialist (Level 3)
Business Administrator (Level 3)
Team Leader (Level 3)
You can also progress into a variety of job roles, such as Customer Service Supervisor, Customer Service Manager, Customer Experience Manager and many more!Employer Description:We are an established estate and letting agent based in Plymouth. We specialise in sales, lettings and property management and take pride in delivering an exceptional service to sellers, buyers, landlords and investors alike
Moving is a busy and exciting time and we're here to make sure the experience goes as smoothly as possible by giving you all the help you need under one roof. Our company has always been at the forefront of property marketing technology, but our biggest strength is the genuinely warm, friendly and professional approach that we offer all our clients. Conveniently located on Mutley Plain, as one of the leading estate agents in Plymouth, we recognise that our customers share our passion for
property.
We're experienced and qualified letting agents in Plymouth - as members of the Association of Residential Letting Agents (ARLA) we have Client Money Protection insurance in place to ensure your money is safe. In addition, we are members of The Property Ombudsman and abide by the Trading Standards Approved Code.
We offer a wide range of properties for rent not only in Plymouth but also in the surrounding areas of Saltash, Callington, North Plymouth – Crownhill, Derriford and Woolwell, Tavistock and to the west and south in Plympton, Plymstock, Ivybridge and the South Hams.Working Hours :Monday to Friday, 9.00am - 6.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Work to deadlines....Read more...
Full 360 Trainee Recruitment Consultant role supplying temporary or permanent workers into the transport and logistics industry.
Key Duties:
Business development via marketing techniques, sales/cold calls and networking to gain new business
Building relationships with clients through an understanding of recruitment needs
Account management
Ensuring clients are well-served and maintained
Arranging meetings with new and existing clients
Attracting candidates by drafting and placing adverts via online job boards
Source, screen, interview, evaluate candidates and complete reference checks
Matching workers to vacancies
Supporting to ensure payroll compliance is metAdvertise new job positions and market via on-line job boards and social media platformsResourcing via on-line CV searchesScreening CVs
Booking in suitable candidates to attend interview who have responded to adverts
Resource candidates in line with company targets
Managing the interview diary including confirming the daily interviews are attending
Be able to give innovative ideas for candidate attraction
Face to face and telephone interviews with candidates
Ensure candidates are committed to the planned job
Renewing and refreshing existing adverts / General upkeep of job boards
Networking
Administrator / Payroll Support
Training:
Recruiter Level 3 Apprenticeship Standard
NVQ & Certificate
End Point Assessment
English and maths functional skills if required, which will be delivered via online training sessions for 1 hour per week
Training Outcome:
Progression onto a Level 3 Recruitment Consultant Apprenticeship or a full-time position may be offered to the right candidate upon successful completion of the apprenticeship
Employer Description:Kenect Recruitment Ltd supports and provides local SME’s and corporate entities with temporary & permanent staffing solutions in a wide range of sectors. Kenect Recruitment's mission is to be the first choice in meeting the needs of our clients through quality, caring, and professional service.
At Kenect Recruitment we believe that a set of values are meaningless unless they underpin
how we operate each time we deal with each other and with external parties.
As such we have created “The Kenect Recruitment Promise” - a set of service standards, for each of our
key stakeholder groups - employees, candidates and clients.Working Hours :Monday to Friday, 8.00am to 5.00pm. 4.00pm finishes on Fridays, target dependant.
Breaks to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience,Confident Telephone Manner,Self-Motivated,Self-starter....Read more...
Key purpose of role:
To provide effective administrative support for the Tenders team
This role involves supporting with the identification and qualification of opportunities, completing PQQs/SQs and working with other phs departments to update bid library information
Supporting in the renewal of existing business and the winning of new business opportunities
The Bid Administrator role at phs will involve:
Maintaining the database for prospective customers’ web-based portals, ensuring accurate and relevant registration details are held
Proactively progressing the registration of expressions of interest on the prospective customer web-based portals
Reviewing incoming potential opportunities, highlighting those that may be relevant and sharing with the relevant sales leads
Completing Supplier Questionnaires and Pre- Qualification Questionnaires
Maintaining the Bids Library of corporate and divisional standard general documentation
Maintaining the register of wins/losses and client feedbackEnsuring the tender renewal pipeline database is updated / relevant and contains the latest market intelligence for future bids
Managing the team email inbox and inbound bid calls
Quality assure content for accuracy
Supporting the Head of Tenders with the creation of bespoke reports
Working as part of the team to continuously improve how we operate
Training:
The training for the apprenticeship will be carried out remotely with workshops/one-to-one/reviews undertaken by a dedicated learning coach with RHG Consult Ltd
On successful completion of the apprenticeship, you will gain a Level 3 Bid and Proposal Co-ordinator qualification and be eligible for membership of the Association of Bid and Proposal Management Professionals (APMP)
Training Outcome:
Potential to develop into a Bid Writing Role
Employer Description:phs was founded in 1963 and we are the leading provider for Hygiene Services in the UK, Spain and Ireland with over 90,000 customers across 300,000 locations incorporating numerous businesses during its 63 years of business.
Our businesses include: Washrooms, Healthcare, Floorcare, Phs Direct and Direct 365 (sale of consumables), Phs Greenleaf, Teacrate, Besafe, Wastekit and Compliance.
At phs, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination.
Working Hours :Monday to Friday with flexibility of hours to be agreed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Can Do Attitude....Read more...
We are looking for a reliable and detail-focused Accounts Administrator/Data Apprentice to join our busy office team in Acton.
This is a varied role within a fast-paced transport environment, supporting both the accounts department and day-to-day operations.
The successful candidate will be responsible for entering jobs onto the system, checking order numbers, pricing and job details, taking bookings over the phone, assisting with scheduling, and ensuring all information is correct before invoicing. The role also includes producing reports, maintaining spreadsheets, supporting data entry, and helping the wider office team with administration.
This is an excellent opportunity for someone looking to start or develop a long-term career in accounts, administration, operations, or business support while gaining a recognised qualification.
Day-Day Responsibilities:
Accurately input job details, order numbers, pricing, and customer information onto the system
Take bookings and customer enquiries over the phone in a professional manner
Support the accounts team by checking pricing and ensuring information is correct before invoicing
Produce and maintain spreadsheets, reports, and business performance data
Create management reports to help track sales, costs, and operational performance
Learn how to turn raw Excel data into clear dashboards and visual reports using tools such as Power BI
Analyse trends and patterns within business data to help support decision-making
Use databases, spreadsheets, and reporting software to improve the accuracy and efficiency of office processes
Assist with scheduling jobs and ensuring vehicles are booked appropriately
Carry out general data entry and administrative tasks to support the office
Help identify ways to improve reporting, productivity, and business performance through better use of data
Maintain organised records and ensure all paperwork and system information is accurate
Training:Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years. We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential, and make skills really work for them. Upon completion of this 14-month apprenticeship, you will have obtained your Data Technician Level 3 Apprenticeship.Training Outcome:There is a possibility of being offered a full-time role after successful completion of the apprenticeship.Employer Description:Quattro (UK) Ltd is a progressive organisation, providing a truly sustainable service to London and the Home Counties. With an enviable client list in the construction industry, including groundworkers, local authorities, demolition contractors, refurb and utility companies, it is our guarantee that you can rely on Quattro for quality, safe performance.Working Hours :Monday - Friday, 7am - 5pmSkills: Administrative Skills,Analytical Skills,Attention to Detail,IT Skills,Organisational Skills,....Read more...
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible. Recruiting Apprentices has been our passion for a number of years and we have had proven success in training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is an exciting venture for us and we are proud that we can offer those who successfully complete their training a full-time permanent position. Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values, we would like to hear from you.
Ensure TD SYNNEX maintains service level agreements with customers
Achieve monthly/quarterly revenue and margin targets
Proactively develop relationships with key internal and external contacts
Attainment of Key Performance Indicators (KPI’s) such as customer engagement
Build Excellent customer and vendor sales relationships through proactive engagement and demonstrable specialist product knowledge under supervision
Generate new business opportunities by planning outbound calls to customers and having a general conversation around a solution/product area
Engages in active inside selling by using a number of different sources to gain information on customers and utilises this to maximise call potential and outcomes
An Assessment Centre will be held on Wednesday 29th July 2026 (AM), this will be invite only following screening and interviewing from Weir Training.
If you are successful following the Assessment Centre the start date will be Monday 7th September 2026.Training:The candidate will complete an apprenticeship within the agreedsubject for the vacancy. This may include a BTEC Diploma/Standard and End-Point Assessment. It may also include Functional Skills in maths and English.
The apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.
The above will be delivered by Weir Training Limited on-site at TD Synnex Office in Basingstoke.
Training schedule has yet to be agreed upon, further details will be made available at a later date.Training Outcome:This is an Initial 18-month Fixed Term Contract, (moving to a permanent role) on successful completion of all the apprenticeship requirements. The apprentice can progress through to a variety of different paths working in sales or management.Employer Description:At TD SYNNEX, we’re proud to be recognised as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
At TD SYNNEX we are dedicated to staying ahead of the curve and embracing change that will shape the future. We believe in empowering our people, providing autonomy and delivering excellent customer service to drive progress and redefine what's possible.
Recruiting Apprentices has been our passion over the last 5 years and we have had proven success of training and developing co-workers in our Apprenticeship programmes.
The Business Administration Apprenticeship is a new and exciting venture for us and we are proud that we can offer those who successfully complete their training, a full-time permanent position.
Joining our team requires your dedication to being part of a company with an unwavering commitment to our values of inclusion, collaboration, integrity and excellence, fostering a supportive work environment in which every voice is valued, and ideas are encouraged to flourish.
We are both passionate about our people and about the environment. Year- on-year we have reduced energy consumption in our UK offices by 19.2% - all of which means less carbon footprint and a more efficient TD SYNNEX UK&I.
If you are as excited as we are to be part of shaping our future business and will live by all of our core values , we would like to hear from you.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
