Order Progressing:
Ensuring all orders placed with our downline suppliers have been received by the supplier
Obtaining factual due date for the order and updating our ordering system
Sending out sales order acknowledgments to our clients advising of order due date
Advising clients if orders are going to be late
Filing - delivery notes/invoices, supplier delivery notes/invoices
Purchasing:
Sourcing & obtaining quotes for/buying product
Creating purchase orders on suppliers
Sales orders:
Creating sales orders
Progressing of purchase orders on suppliers
Creating invoices/matching against customer orders
Creating credits where necessary
Training:
Business Administrator Standard requires one day a month in person training, at WBTC offices and a remote or in person 1-1 training and review meeting
Functional Skills, in maths and English (if required) are delivered in person or remotely
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:Advantiv are keen to progress apprentices, this could be through further qualifications.Employer Description:Since 2003, Advantiv have been supplying parts, advising on vendor management & reduction, providing multi skilled engineers and saving energy for clients across commercial, industrial and manufacturing sectors.
Our expansive vendor base provides buyers with access to a wide range of MRO products at competitive prices. Our engineering team work with maintenance managers to solve problems and energy managers turn to Advantiv to drive down operating costs whilst complying with legislation.
It’s all about understanding your needs, identifying a solution and working in partnership to help you solve that problem.Working Hours :Monday to Thursday, 8.30am - 5.30pm/4.30pm on Friday.Skills: Communication skills,IT skills,Attention to detail,Number skills....Read more...
Compliance support
Chase Gas & Electrical Certs
Answer phones
Book appointments
Assist with tenancy renewals.
Training:
Business Administrator Level 3 apprenticeship
20% off the job training
English and math's functional skills of required
End point assessment
Training Outcome:Permanent role.Employer Description:As an independently owned agent based in Wolverhampton City, Leighton Paul is an established and experienced residential property estate agency providing Sales, Lettings and Full Property Management services for the City of Wolverhampton and surrounding areas.Working Hours :Monday to Friday, 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Compliance support
Chase Gas & Electrical Certs
Answer phones
Book appointments
Assist with tenancy renewals
Training:
Business Administrator Level 3 apprenticeship
20% off the job training
English and math's functional skills if required
End point assessment
Training Outcome:
Permanent role
Employer Description:As an independently owned agent based in Wolverhampton City, Leighton Paul is an established and experienced residential property estate agency providing Sales, Lettings and Full Property Management services for the City of Wolverhampton and surrounding areas.Working Hours :Monday to Friday, 9am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative....Read more...
Register buyers and understand their property requirements
Arrange and conduct property viewings
Negotiate offers between buyers and vendors to achieve the best outcome
Agree sales and issue memorandums of sale
Generate new valuation appointments
Follow up on leads and enquiries
Identify cross selling opportunities (mortgages, conveyancing, surveys etc)
Build relationships with local developers and investors
Provide regular feedback to vendors
Keep buyers informed throughout the sales process
Maintain strong client relationships to encourage repeat and referral business
Handle objections and resolve issues professionally
Maintain accurate records on CRM systems
Prepare sales paperwork
Ensure AML and compliance procedures are followed
Training:
Business Administrator Level 3
A bespoke programme of technical and vocational training
Functional skills in maths and English*if applicable
This apprenticeship is delivered wholly in the workplace; the successful candidate will not need to attend any weekly sessions at the Grimsby Institute unless maths or English is required as part of the apprenticeship.Training Outcome:
Possible permanent contract upon successful completion of the apprenticeship and further enhanced industry-based training
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
Transferable skills that are invaluable in the wider world of work
Employer Description:Meteor Homes is a local estate agency based in Grimsby, serving buyers and sellers across North East Lincolnshire, including Cleethorpes and surrounding villages. The business focuses on building strong relationships with clients and providing a personalised service from valuation through to completion, supported by modern marketing, online property platforms and proactive communication throughout the sales process.Working Hours :What is your working rota? Monday - Friday 9am - 5.30pm, Saturday 9am - 1pm (on a 1 in 3 rota).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
The role will involve coordinating administrative processes, supporting managers, maintaining accurate records, and contributing to continuous improvement and development across the organisation.
Once training is complete, we are looking for the employee to be a key member of a small management team which will help oversee the entire portfolio of clients for the Company.
Once fully qualified there will be the option of continuing your training into Business Management.
Duties to include:
To be the first point of contact for our customers & suppliers.
Answering the phone & monitoring emails.
Maintain accurate records, databases, and filing systems.
Provide comprehensive administrative support to managers and teams.
Act as a point of contact for the clients and assist with the Client Account management which will include Estimating, raising sales invoices, processing jobs for production and organising logistics.
We are looking for someone who is eager to learn and grow into a valued member of our team. You will be joining a supportive, close-knit workplace where everyone works collaboratively and encourages one another to succeed.Training:
Business Administrator Level 3
Functional Skills in English and maths if required
21 months inclusive of 3 month EPA period
Monthly College attendance – one day per month Nottingham City Hub Campus
Please note that as this is an apprenticeship standard you will be required to sit an end point assessment.
Please click on the link below for more information regarding End Point Assessment:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:Future Prospects:
Fully qualified Business Administrator. Which will include the responsibility to handle the management of certain Client accounts with the option of continuing training into a key Account Management position.Employer Description:Fineprint is a Nottingham based Printers, producing a broad selection of print and sustainable packaging services.We offer a comprehensive in-house print & design service. From product creation & prototypes through to large production runs.Working Hours :8 hour day. 7.5 hours working, plus half an hour lunch. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative....Read more...
This role supports the office team with day-to-day administration
Assisting customer account managers with contract information– advising on meter readings, machine usage, service and repair history to support new sales
Dealing with finance lenders and submitting documents
Raising invoices for new sales, data entry, setting up customer contracts, contacting customers by phone and email to obtain meter readings, and updating company service software ensuring that the meter readings are entered correctly, assisting with general office tasks
Scanning contracts and other documents in to our customer database and archiving the contracts in to filing room
Training:
Business Administrator Level 3 Standard
Work Based Training
Monthly Tutor/Assessor Sessions
Training Outcome:Successful apprentices often progress into permanent roles, with the chance to develop into senior administration or customer support positions. You will gain valuable experience and a nationally recognised qualification, giving a clear path for your long-term career.Employer Description:Gary HusseyGROUP MANAGING DIRECTOREuro Digital Systems Ltd has built a reputation for delivering innovative and cost-effective network printer and copying solutions to the B2B market-place.
We pride ourselves in our commitment to our clients, to delivering consistently excellent customer service experiences, to our employees and their ongoing development, and to our longstanding client relationships built through many years of outstanding service delivery and integrity.To this end, our reputation has become your guarantee.Working Hours :Monday- Friday 8:30am- 5:30pm, with one hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Accuracy with data entry....Read more...
Managing communications with clients, mortgage brokers, surveyors, agents, suppliers, and developers
Coordinating and booking mortgage valuations, snagging reports and furniture installations
Handling invoicing for the above and placing purchase orders with suppliers
Managing and escalating client complaints professionally, aiming for swift resolution
Supporting the After Sales Manager, stepping in to help with exchange-related tasks when needed
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3.
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3-hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3-hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Founded to fill a gap in the market for honest and transparent property investment advice, CityRise now in its sixth year continues to deliver tailored UK-wide investment solutions with a personal, expert-led approach. As a growing team of 17, they are now looking for an After Sales Executive to support their next phase of expansion.Working Hours :Monday to Thursday 9am to 5.30pm, Friday 9am to 5pm.Skills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Organisation skills,Team working....Read more...
Job Description: Working within a busy team:
Answering calls from the sales team, taking sales team messages, transferring calls & eventually dealing with queries
Ringing to progress chase orders etc.
Making up & checking “delivery packs”, e.g. handbook, warranties, service books & other car related documents
Daily filing, ensuring any related queries go to management
Faxing / photocopying
Using the database to produce invoices, check stock, update customer records etc.
Assisting in dealing with incoming & outgoing post
Monitoring & ordering stationery
Training:Level 3 Business Administrator Apprenticeship. This apprenticeship programme is delivered with a blended learning approach and includes a mixture of onsite tutor visits and online tutor led sessions. All delivery is completed in the workplace and you will not need to attend any off-site training.Training Outcome:This is a fantastic opening to gain permanent employment in a varied and ever expanding industry.Employer Description:Dealerships in Twickenham, Chiswick and Kingston, with an Aftersales Centre in Isleworth. Currie Motors’ long history of automotive retailing has allowed us to fine-tune our approach to customer service, and offer you an unsurpassed level of support. You can enjoy professional and friendly guidance at each of our dealerships sites, where we supply the latest models from Lexus and Toyota, in addition to Approved Used cars from other leading names.Working Hours :35 hours per week. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Team working....Read more...
Accounts Administrator (Part-Time) Location: Cheddar Salary: Up to £15 per hour DOE (£17,000 - £18,720 pro rata) Hours: 22-24 hours per week over 3 days (must include Friday)About the Role We are seeking an experienced and detail-oriented Accounts Administrator to join our growing and ambitious team. This is an excellent opportunity for a finance professional with experience in a small or medium-sized business who is looking for a varied, hands-on role within a supportive and fast-paced environment. You will play a key role in ensuring the smooth running of our day-to-day finance operations, working with Sage Accounts and Microsoft Office. Key Responsibilities:Purchase Ledger ·Processing purchase invoices onto Sage, matching to delivery notes and purchase orders ·Investigating and resolving invoice discrepancies ·Coding invoices accurately ·Reconciling supplier accounts to statements ·Managing supplier queriesSales Ledger ·Raising customer invoices ·Credit control - chasing overdue accounts via phone, email and letter ·Handling customer account queriesBanking & Payments ·Allocating payments and receipts ·Performing bank reconciliations ·Preparing supplier payment runs ·Processing ad hoc supplier and client paymentsExpenses & Financial Administration ·Processing employee expense claims and verifying documentation ·Managing company credit card expenses and reconciliations ·Ensuring all financial transactions are accurately recorded ·Handling telephone enquiries from colleagues, customers and suppliers ·General accounts administration including filing and archiving ·Supporting the finance team with ad hoc tasks as required Skills & Experience ·Minimum 2 years' experience in an accounts or finance role ·Strong understanding of accounting principles and double-entry bookkeeping ·Experience with sales and purchase ledger processes and reconciliations ·Knowledge of nominal codes, chart of accounts and VAT tax codes ·Proficiency in Microsoft Excel and Sage (or similar accounting software) ·Excellent numerical skills and high attention to detail ·Strong organisational and time management skills ·Ability to work independently and as part of a team ·Confident telephone manner and strong communication skills ·AAT qualified or qualified by experience (advantageous) What We Offer ·Competitive salary up to £15 per hour (depending on experience) ·Automatic enrolment into a Workplace Pension Scheme ·Full training and ongoing support ·Free workwear ·Free on-site parking ·Company social activitiesThis is a fantastic opportunity to join an energetic, inclusive business at an exciting stage of growth. If you are proactive, organised, and ready to contribute to a developing finance function, we would love to hear from you. If the role is of interest, then please send your CV today ....Read more...
Sales and marketing
Assisting with property listings
Registering applicants, booking appointments for viewings
Liaising and dealing with clients/queries
Sending and responding to emails
Managing files
Answering the phone
Tenant referencing
Filing
Managing inbox
Ensuring all properties are marketed consistently
Preparing tenancy agreements and other paperwork
Leafleting
Data entry
Carrying out basic property research
Assisting sales team members
Diary management
General administrative duties
Provide excellent customer service
Training:
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard qualification
Full on-the-job training will be delivered
Off-the-job training will be supported by RM Training
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)
Training Outcome:The potential for the right candidate to become a permanent member of the team once their qualification has been completed.Employer Description:Property Market Hub are an independent Manchester based team, specialising in sales, lettings, and property management. We are progressive, dynamic, exceptional in everything we do. Our philosophy is to treat every property as our own and provide personal service.
We are experts in the local area and an integral part of the community we serve, we have built a strong reputation with our customers and are recognised in the locality for our transparent, caring, client-centred approach, our reputable, friendly teams, and our outstanding successes. We are upheld as professionals who get results and as a consequence our business continues to thrive.
We always try to “Go the extra mile” for our clients, and it is this and all the above that sets us apart from other agents. If you want the best agent in your area, then look no further.Working Hours :Monday - Friday 09:00 - 17:00
1-hour lunch break (unpaid)Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Motivated to learn,Computer literate....Read more...
Online sales
Ecommerce/marketing
Updating the website/Amazon/eBay
Customer service
Using the telephone
Emails
Invoices process, refunds process, purchase process
Data entry
General admin duties
Any other day-to-day duties as requested by mentor/manager
Training:
Business Administrator Level 3
Functional Skills maths/English if required
Training to be carried out within the working environment, no day release
Online portfolio, coach visits once a month
Training Outcome:Potential for a long-term career to continue to grow and develop after completion of the apprenticeship.Employer Description:GLM Unifit specialise in domestic appliance spare parts and products, offering parts for washing machines, tumble dryers etc. Working Hours :Monday - Friday, 8am - 4pm, 30-minute lunch, 10-minute break around 11amSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Acting as first point of contact, greeting visitors, answering telephone, and managing email correspondence
Accurately inputting data, updating records and maintaining databases, ensuring information is secure and confidential
Typing letters, reports and emails, printing, photocopying, scanning and filing documents
Ordering stationery and collecting mail
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship.
Employer Description:The company has been growing steadily, mainly thanks to our customers, who strongly believe in Stone Marine and who we work very closely with to reach our common goals. We will continue to grow in the coming years as right now we are expanding sales, staff, facilities and our product portfolio. We pride ourselves on providing a fast, effective, efficient service, production, and spare parts supply.Working Hours :Monday to Thursday, 9.00am to 5.00pm.
Friday, 9.00am to 1.00pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills....Read more...
The Role & Your Responsibilities:
You will learn all about working in a busy sales department.
Dealing with customer queries
Responding to customers emails
Daily data entry of orders via sage
Transferring data from one source to another
Quality checking data entered by the team
Training:You will work towards a Customer Service Practitioner level 2 and functional skills maths and English if required.
You will attend day release sessions at National Business College in Huddersfield, one day per fortnight.Training Outcome:On completion the successful candidate will have the opportunity to work towards a Business Administrator level 3 or Customer Service Specialist level 3 depending on job role.Employer Description:Founded in 2002, Highgrove Beds Ltd is an established business that uses time honoured tradition and knowledge to produce high quality of mattresses and divans. Highgrove Beds is based in Liversedge, a small town in West Yorkshire which is easily accessible by public transport.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
The Insurance Administrator/Broker role directly affects the sales performance and profitability of the business unit, as it is wholly responsible for the renewal of existing clients and the placing of new business or upselling with our agencies through Acturis.
It is the responsibility of the apprentice to renew a minimum of 95% of the existing policies and ensure that we have correct agencies to facilitate new business.
You must have a comprehensive knowledge of the appetites of our agencies and track the performance of the agency to ensure that it is fit for purpose.
In addition, you must ensure our quotes meet the demand and needs of our clients and treat them fairly.
It will be your responsibility to meet targets and KPIs through working closely with colleagues and management to ensure that all actions fully support the business' operational requirements in line with company brand, vision, policies, and organisational culture.
Job Responsibilities & Performance Standards:
Implement our New Business & Renewal Process.
Produce a Broker Report through Acturis, which compares and contrasts the client's existing policy with the new quotes we have provided them. It should provide the customer with various scenarios in which the policy can and can’t be used.
Complete fact finds with all required information. Updating in-house, Industry-specific Fact Finds as and when required.
Complete required Broker Assess training to keep up to date with knowledge and fulfil FCA continuous professional development requirements.
Compliance is mandatory at all times and should be adhered to 100% of the time.
Produce daily, weekly, monthly reports that track both renewals & new business sales.
Build strong working relationships with clients and insurers.
Hold close meetings with senior management to establish that you have agreed all the conditions of the sale prior to trying to close a sale.
Ensure you identify all potential gaps in client's insurance and cross-sell all products.
Use all internal systems to conduct business and educate our clients and potential clients.
Desire to hit & exceed targets with a positive can-do attitude.
Be extremely well-organised & know how to prioritise tasks.
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification.
Full on the job training will be delivered.
Off the job training will be supported by our training provider - Davidson Training UK Ltd.
All training will be delivered within the workplace during working hours.
Training Outcome:
Full position will be available after the completion of the apprenticeship.
Employer Description:At Trevellyan our goal is to provide outstanding service to our clients by finding the right insurances for their businesses. We are brokers for both business and personal insurance packages ranging from office insurance, professional Indemnity, Commercial Combined to High Net Worth buildings & contents insurance.Working Hours :9.00am - 6.00pm. Days to be confirmed.
You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off-the-job training for your Apprenticeship studies.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
Receive stock deliveries from suppliers (usually via carriers).
Check deliveries for missing or damaged items and create exception reports.
Compare deliveries with purchase orders and allocate items to customer orders.
Download customer orders from EKM and Amazon and enter them into the company system.
Communicate with customers via email and phone.
Place purchase orders with suppliers and track their progress.
Receive and check stock against purchase orders.
Pick and prepare stock items for customer orders and send them to the engraving section.
Help repack goods after engraving, ready for dispatch.
Prepare seam tape stock for dispatch to the Amazon warehouse.
Arrange order dispatch via Royal Mail or DPD (daily collections).
Contact customers when orders are ready for collection.
Take credit card payments at collection using the company’s portable terminal.
File completed customer orders and correspondence.
Keep the stock room, engraving room, and collection areas tidy and organised.
Training:
Business Administrator Level 3:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Day release one Monday per month at Nottingham College City Hub campus.
Training Outcome:
Potential opportunity for a permanent role within the company following successful completion of the apprenticeship, if there is capacity.
This can consist of what a learner could progress into. Which can include increased duties, salary and new qualifications.
Employer Description:TrophyMaster is one of the UK’s leading suppliers of personalised Trophies, Medals and Awards. They have a retail outletin West Bridgford, Nottingham and have their own successful ecommerce websites supporting sales to customersthroughout the UK and Europe.They provide a professional engraving service to customise / personalise both new and existing trophies / awards. Allengraving is completed on site using the latest computerised equipment.Working Hours :Monday to Thursday 8.30am to 5:00pm (7½ hrs per day).
Friday 8.30am to 3:45pm (6¼ hrs)
Lunch 1 hour (staggered).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working....Read more...
For this role, we are looking for someone with at least 12–24 months of work experience. This does not necessarily need to be within an administrative role, you will be working closely as a secretary to the Office Manager, so it is important that you are reliable, organised and have a strong work ethic. Experience in a professional or customer-facing environment would be beneficial.
You will be:
Providing administrative and secretarial support to the Office Manager
Assisting with property administration
Preparing and processing invoices
Arranging tenant and applicant references
Answering telephone calls and dealing with enquiries where possible
Taking accurate messages and passing them on to relevant staff
Responding to and sending emails
Managing incoming and outgoing correspondence
Updating records and property information on internal systems
Liaising with tenants, landlords and applicants
Filing and organising office paperwork
Diary management and arranging appointments
Assisting with general office administration
Supporting the team with day-to-day property office tasks
Training:Business Administrator Level 3 Apprenticeship Standard:
Full on-the-job and off-the-job training will be delivered supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours- no college release
Full training will be given, leading to a recognised Business Administrator Apprenticeship Standard
Training Outcome:Full-time role, for the right person, will be discussed towards the end of the apprenticeship. Employer Description:S.H Properties has been established since 1989 in Hendon Central and is a leading competitor in the residential property market covering Hendon, Colindale and surrounding areas. We specialise in Lettings, Sales and Management/Developments, with our wealth of knowledge and experience of our market we are one of the founding agents in the area.
**PLEASE DO NOT CONTACT THE EMPLOYER**Working Hours :Shifts to be confirmed including Saturdays.
Monday to Friday between 9:30am - 6:00pm
Saturday 9:30am - 1:00pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative,Good level of spoken English,Excellent telephone manner,Self-motivated,Build good relationships,Personable,Enthusiastic,Confident,Good sense of humour....Read more...
Responsible for the delivery and optimasiation of Trading and Marketing plans for products on site for our smaller suppliers, ensuring timelines are met to drive revenue and profit performance.
Set up new products on the website, ensuring timelines are met and contribute to first-class execution of product launches.
Support the Online Business team in providing a best in class onsite customer journey, helping to maximise site sales performance, driving key KPI’s for average transaction value and conversion.
Support the Online Business teams to maximise the new product launches and the successful delivery of sales plan.
Ensure suppliers products are optimised i.e set up for success
Product copy and basic SEO tasks.
Imagery and video preparation.
Brand Page updates.
Navigation and search checks.
General content updates.
Work alongside the Design team to brief them on website creatives to support key trading actions, ensuring correct information is provided and timelines are met.Training:The candidate will complete an apprenticeship within the agreed-upon subject for the vacancy. This may include a BTEC Diploma/Standard and End Point Assessment. It may also include Functional Skills in maths and English.
Employer training will be provided such as, online modules and a in person induction.
The Apprentice at the end of this qualification will achieve a Level 3 Business Administrator Apprenticeship Standard.Training Outcome:Potential permanent role if you complete the apprenticeship, and there is a role available upon completion.Employer Description:At The Perfume Shop, we're always finding ways to bring joy into the lives of our customers, through our fabulous products, unbeatable value and outstanding customer service. But more than that, we also bring a sprinkling of magic to our People, whether it's our exclusive events, connecting with suppliers, competitions, charity partnerships, volunteering, learning modules, store incentives or just at work everyday!Working Hours :Monday to Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
· Book in new RFQ’s into the system via the company tracker (Excel Spreadsheet).
· Save details such as; drawings, models, and technical information into relevant electronic folders.
· Send enquiries to internal and external approved suppliers in a timely manner.
· Chase sources for prices, lead times etc. to enable deadlines for quoting are met.
· Collate all of the data received into the specific electronic folders and add information into a spreadsheet summary.
· Present an overview to the team so a decision can be made in regard to the final pricing of the quote to the customer.
· Put together and submit quote.
· Update tracker with all of the information.
· Provide a copy of the quote to his/her Line Manager (Jack Butlin) and the Group Sales Manager (Wayne Moseley).
· From receipt of a customer PO (purchase order); complete contract review, compile the necessary paperwork that is required and distributed with the relevant Shield facility which will assist with their sample and production planning as per the quote.
· Working on AI projects to assist with the development of new techniques sales related. Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend college, one day every two weeks at the Freemens Park Campus
Training Outcome:Following a sucessful apprenticeship, there would be a full time role and progression into a career in Sales / Engineering.Employer Description:The opportunity to join one of the largest privately owned Engineering Groups in the Midlands. Anyone wishing to progress in a Manufacturing environment will be given a development plan with regular reviews and incentives to add value to themself as well as The Shield Group.Working Hours :08.00 – 17.00 (Monday – Thursday) Included - 30 minutes unpaid lunch break
08.00 – 12.00 (Friday) No lunch break due to finishing earlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Reliability,Consistency....Read more...
Linking Humans is working with a growing international consulting organisation that is expanding its ServiceNow practice across the Middle East and Africa. They are looking for an experienced ServiceNow Presales Solutions Architect to lead technical presales engagements and design scalable ServiceNow solutions for enterprise clients.
This role combines solution architecture, presales leadership, and client advisory, helping organisations translate business challenges into effective ServiceNow platform solutions.
Key Responsibilities Presales & Solution Design
- Deliver tailored ServiceNow demonstrations aligned to client requirements
- Engage with stakeholders to understand business challenges and translate them into scalable platform solutions
Solution Architecture
- Design and prototype solutions across ServiceNow modules including ITSM, ITOM, IRM, HRSD and CSM
- Ensure solutions follow ServiceNow architectural best practices
- Lead solution workshops and support the transition from presales into delivery teams
Bid & Proposal Support
- Contribute to RFP and RFI responses, including technical design and effort estimation
- Work with sales and delivery teams to develop winning proposals
Client Engagement
- Act as a trusted advisor to clients throughout the presales process
- Facilitate workshops and discussions with both technical and business stakeholders
Requirements
- ServiceNow Certified System Administrator (CSA)
- Certified Implementation Specialist (CIS) in at least three ServiceNow modules
- Certified Application Developer (CAD)
- Strong understanding of ServiceNow architecture and integrations
- Experience supporting presales cycles, demos and bid responses
Experience
- 5+ years of ServiceNow experience in architecture, consulting or presales roles
- Proven ability to design enterprise solutions and present them to stakeholders
Additional Information
- Up to 50% travel across the Middle East and Africa may be required
- Interview process includes a technical presentation and architecture demonstration....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis. • Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: o WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. o Sales Rep weekly and/or as needed and before new projects. o WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. o Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. • Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. • Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. • Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. • Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. • Provide pricing for self-performing projects over $12,500. • Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. • Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. • Coordinate with the Supervisor to create project schedules. • Review time reports daily and make necessary corrections with the admin team. • Attending all appropriate calls, meetings, and trainings. • Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: • 30-hour OSHA certification • Registered Roof Observer (RRO) preferred but not required.
OTHER SKILLS AND ABILITIES:
• Ability to travel out of town, including overnight stays. • Must have reliable transportation and a valid driver's license. • Ability to work weekends and/or holidays when needed. • Ability to pass a pre-employment drug test. • Ability to read, write, and speak English.Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. Foreman also ensures that all technicians complete Daily Hazard Analysis.
Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with:
WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor.
Sales Rep weekly and/or as needed and before new projects.
WTI crew members will discuss the scope of work, daily tasks, and the overall schedule.
Customer/Client (as needed or required by the Sales Rep) daily and/or weekly.
Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor.
Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased.
Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer.
Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely.
Provide pricing for self-performing projects over $12,500.
Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep.
Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required.
Coordinate with the Supervisor to create project schedules.
Review time reports daily and make necessary corrections with the admin team.
Attending all appropriate calls, meetings, and trainings.
Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
OTHER SKILLS AND ABILITIES:
Ability to travel out of town, including overnight stays.
Must have reliable transportation and a valid driver's license.
Ability to work weekends and/or holidays when needed.
Ability to pass a pre-employment drug test.
Ability to read, write, and speak English.
30-hour OSHA certification
Registered Roof Observer (RRO) preferred but not required.
Minimum of five years of experience in the roofing industry.
Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly. Apply for this ad Online!....Read more...
Support the day-to-day running of service operations by coordinating engineers, tracking job progress, and ensuring tasks are completed on time. Handle service issues, maintain accurate system records, produce reports, and liaise between engineers and management. Work closely with the Director to help monitor operations, organise meetings, and maintain efficient workflows across the business.Training:
Business Administrator Level 3 Standard
Work Based Training
Regular Monthly Tutor/Assessor Sessions
Functional Skills Training (if required)
Training Outcome:Opportunity to progress into a Senior Operations or Service Coordinator role.Employer Description:At Top Freeze, we don’t just fix appliances — we build lasting relationships with our customers through reliable service, expert solutions, and genuine care. For over two decades, we’ve been the go-to name for appliance repairs, maintenance, and sales across every corner of London.What started as a small family-run business has evolved into a thriving company known for its quality and trustworthiness. Today, our team of over 20 dedicated professionals includes skilled engineers with 50+ years of combined experience, responsive admin staff, and proactive managers — all committed to delivering exceptional service and getting the job done right.Working Hours :Monday to Friday, 9:30 am to 6.00pm, with 30 minutes break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills....Read more...
Responsibilities will include (but not limited to):
Receiving, processing and filing electronic paperwork into the house system
Inputting information into our in-house system
Answering the phone in a professional manner
Liaising with customers on a daily basis - booking in the engineers
Chasing purchase orders from clients
Cleansing databases
Any day-to-day electronic filing and scanning
Additional administrative duties as required
Training:
Day-to-day on-the-job training will be completed at our office in Peartree Lane, Dudley
The apprenticeship will be provided by Dudley College but completed at Bryland Fire
Qualification will be Business Administrator - Level 3
Training Outcome:
Progression within the company - service roles, accounts, sales
Employer Description:Bryland Fire Protection have been engineering fire protection solutions for over 50 years. We have the experience to design, install and manage the ongoing service and maintenance of fire protection, detection, and suppression systems.
We are a leading fire protection company of directly employed staff that can deliver the complete turnkey solution of services from initial site survey, in-house design, installation, service and on-going maintenance.Working Hours :Monday to Thursday between 8.30am - 5.00pm.
Friday between, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience....Read more...
Generating conveyancing quotations and answering client queries via email and/or telephone
Follow-up calls and emails to clients
Client onboarding and liaising with the Property Admin Team in arranging for new matters to be opened
Support our property admin team in quieter times
Phone calls to prospective and current clients and agents/brokers
Taking onboarding payments over the phone (over the phone via Worldpay)
Deliver excellent customer service to build/maintain client and agent relationships
Training:
Business Administrator Level 3 (A level) Apprenticeship Standard
Functional Skills in maths and English if required
Blended on/off-the-job training and location to be confirmed
Level 3 Business Administration qualification upon successful completion of the apprenticeship
Training Outcome:
Potential full-time role upon successful completion of the apprenticeship
Employer Description:Kew Law LLP is a firm of Solicitors with 8 offices based throughout Essex. The firm practices in many areas of Law.
At Kew Law they believe the most valuable resource a firm can have is not its IT, client base or contacts but the people within the firm. The people reflect a company’s ethics and principles and the people at Kew Law are hardworking and willing to go the extra mile for a client. As a result they offer a wide range of services which are professional, responsive and competitively priced.Working Hours :Monday- Friday, 9.00am- 5.30pm, with 1-hour for lunch.Skills: Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Confident telephone manner,Desire for sales/marketing....Read more...
Gathering and processing the required information to onboard new customers
Understanding and managing the processing of contract renewals, cancellations, and swaps, helping to retain customers within the EZOO product set
Understanding the end-to-end process for all fines and excess mileages
Completing all delivery feedback calls/surveys, the target is to contact 85% within 3 working days of delivery
Calling customers who are 2 months into their contract and assessing their feedback against agreed parameters
Encouraging customers who have had a positive experience to complete a Trustpilot review, 10% of all contacts to complete a review
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, and maintain data quality standards
Supporting sales and operations, you will work with and learn from the sales/operations team and use a variety of methods to gain new customers, including email, SMS, and phone
Work with your Line Manager as well as the wider team to deliver efficient driver onboarding and order processing
You will be targeted on customer retention and growth. A customer-centric approach is always essential
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am- 4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...