Packaging and preparing orders for shipment to ensure timely delivery
Generating invoices and maintaining accurate sales records
Addressing and resolving customer issues promptly
Generating and maintaining weekly/monthly sales data and reporting it back to management, ensuring accurate insights into sales performance
Listing items for sale on e-commerce platforms with accurate descriptions and pricing
Responding to customer inquiries via email and phone in a professional and friendly manner
Handling customer returns and processing refunds or exchanges efficiently
Training:
Business Administrator Level 3 Apprenticeship Standard
Four days in the workplace and one day a week at Warrington & Vale Royal College
Training Outcome:
Once the apprenticeship is completed there is potential for a full-time role in the ecommerce department
Employer Description:Asset Lifecycle Solutions provides services for managing the entire lifecycle of IT assets for businesses. From acquisition to disposal, ALS helps businesses ensure compliance through solutions like tracking, maintenance, refurbishment, remarketing and recycling. We are seeking an E-commerce Operations Assistant to support the operations of our current online sales business, ensuring efficiency and excellent customer service across various tasks. Strong organisational and communication skills are key to success in this role.Working Hours :Monday - Wednesday, 8.30am - 5.00pm, Thursday, 9.00am - 4.30pm and Friday, 9.00am - 4.00pm. 1 hour unpaid break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Technical Proficiency,Positive Attitude,Detail-oriented....Read more...
Order processing, including packing and posting
Inventory management, monitoring stock levels and inventory checks
Office and warehouse administration
Sales and customer outreach
Cold calling new customers
Following up calls to existing customers
Sales reporting to track activities
Training:Business Administrator Level 3.
The apprenticeship training takes place remotely online and requires no travel to a college. Training Outcome:The majority of our apprentices are offered full-time roles upon the successful completion of their apprenticeship.Employer Description:For 30 years, Ram Peripherals has built strong partnerships with numerous suppliers and end-users worldwide. We deliver comprehensive hardware solutions, offering expert advice on machine selection, ordering, installation, routine servicing and maintenance, technical support, and troubleshooting. Our promise: Best quality at a fair price.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Good time management,Flexibility....Read more...
Your responsibilities will include:
Assisting with the administration of the sales process, from customer enquiries to after-sales support.
Supporting the organisation and delivery of our training programmes for third-party companies and individuals.
Contributing to the development and maintenance of relationships with our clients and external contractors.
Participating in team meetings and contributing ideas for improving sales strategies and customer service practices.
Completing all assignments and coursework associated with the Business and Administration Level 3 course.
Training:Business Admin level 3. Training schedule has yet to be agreed. At least 20% of your working hours will be dedicated to training for the Skills, Knowledge and Behaviours of the standard. Details will be made available at a later date. Training Outcome:You will be a qualified level 3 business Administrator with potential for employment within the industry, or seek further education once qualified. Employer Description:Heatpumps specialises in the installation of heat pump solutions throughout London. Our showroom displays a comprehensive selection of air-source heat pumps including working examples. We're part of the Daikin Sustainable Home Network. We train both new and existing engineers at our learning centre to help get the country ready for the green revolution and hit net-zero carbon sooner rather than later.Working Hours :Mon - Fri, hours to be confirmedSkills: Communication skills,IT skills....Read more...
Office Administrator – Germany (Fluent in German & English) - Germany Based
My client, an established and privately owned manufacturing business, supplying electronic test and validation products into vehicle and tyre manufacturers worldwide are currently looking to recruit a bi-lingual (German & English) Administrator.
With offices in the UK, Germany, France and US this is an exciting opportunity for an experienced administration professional to work in my client’s German office.
This is a full-time role and will involve providing general administrative support across all areas of the business, with a focus on processing customer orders and supplier invoices.
PLEASE NOTE: This role will be based in my client’s German office and successful candidates should currently be based in Germany and have the ability to demonstrate both fluent German and English ability (Written and Spoken).
Essential Experience Requirements:
Managing customer orders through our in-house order processing system and Service Level Agreements, from order receipt to goods dispatch and payment receipt
Coordinating orders for stock coverage, including the creation of outgoing invoices
Casing invoice payments
Monitoring and managing deadlines
Processing supplier orders, delivery notes, and invoices
Managing and controlling documentation, including payment transactions
Creating shipping instructions and statistical reports
Desired Experience:
Successfully completed vocational training as an office administrator, Industrial Estimator, Shipping Clerk or similar qualification
A further business-related qualification would be highly desirable
Professional experience in a customer service, order processing, supply chain co-ordinator / administration, internal sales, purchasing or procurement based or similar administration-based role
German National or be fluent in German (Written & German – Level C2) & be fluent in English (Written & Spoken as a first or strong second language)
Proficient in MS Office, including strong Excel skills
Independent and meticulous with a structured way of working
Experience in foreign trade (import & export), including customs regulations would be extremely advantageous
For further details please contact Jason Wallis at Service Care Solutions.....Read more...
Key Responsibilities & Accountabilities:
Liaising with suppliers to source parts for customers
Generate and process sales quotations
Generate and process sales purchase orders
Provide general administrative support to sales team
Liaise internally in order to optimise quality of service, business growth and customer satisfaction
Liaise internally in order to resolve issues with both customers and suppliers including, when required, any financial issues
Provide customer support, representing the Company in a professional manner at all times
Liaise with suppliers to obtain pricing and delivery schedules
Expedite purchase orders and record shipping details and delivery schedules
Ensure all sales administration is completed to a high standard and in a timely manner
Training:The apprentice will work towards the Business Administrator Level 3 Standard. They will attend training at WBTC offices in Newbury one day a month and have a monthly training and review meeting.
Maths and English Functional Skills Level 2 would be delivered remotely if required.Training Outcome:Rebound are keen to support the ongoing training and development of the team. There will be the opportunity for career progression for an apprentice who is eager to achieve and successful in their role. Employer Description:From our founding in 2003 we always have been and always will be passionate about service, as most recently demonstrated by our continuous operation throughout the recent pandemic. We support clients from a range of industries and sectors including: Aerospace & Defence Audio visual Automotive Cloud Datacentres Energy Industrial Medical Transportation We believe that all our clients, regardless of size or location, deserve the best levels of focus with the opportunity to access true global market pricing and availability.Working Hours :Monday to Thursday 9.00am - 5.30pm, Friday until 5pmSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Team working,Initiative,Eager to learn,Enthusiasm....Read more...
Data inputting
Answering phone calls
Resolving sales related queries
Providing support to our sales team
Assisting with queries that are raised from other internal departments
Preparing quotes for customers
Converting quotes to sales orders
Chasing for updates on deliveries from suppliers
Keeping customers informed
Review On Holds orders and action where necessary
Review all zero values pricing orders
Sales invoice runs
Inputting data on Sage
Running reports
General administration duties
Training:Duration:
• 15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
• Work-based training with your employer• 10 days professional training at college• Approximately 12 on-site or/and Teams assessment visits per year• Level 2 Functional Skills in Maths and English (7 days at college for each, if required)• Off the job training will count for at least 6 hours a week of an apprentice’s time at work
Qualifications included:
• Level 2 Functional Skills in English and maths• Level 3 Business Administrator Apprenticeship StandardTraining Outcome:Possibility of a permanent full time role for the right candidate on successful completion of the apprenticeship. Employer Description:We are a prominent UK provider of engineering components and services, serving diverse industry sectors. Annually, we deliver products worth over £20 million to our esteemed blue-chip clientele. Our specialisation lies in offering a comprehensive one-stop solution for maintenance, engineering, manufacturing, and general business needs. In this dynamic and fast-paced environment, being REACTive is crucial.Working Hours :Monday to Friday, 8am to 5pm or 8:30am to 5:30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative,Patience....Read more...
Store Operation admin
Send consecutive sales to area managers bi-weekly
Pull area managers routes and share with the regional managers and Sales Operations Director
Setting up SAS for stores HHT’s
Set up mini stock weekly
Setting up new stores and closing stores on Retek
Date coded lines sent to buyers for investigation – weekly
Any other duties as requested by Line Manager
Training:Business Administrator Level 3 Apprenticeship Standard.
The apprenticeship training takes place remotely online and requires no travel to a college. Training Outcome:The majority of our apprentices are offered full-time roles upon the completion of their apprenticeship. There could be an opportunity to study at a higher level qualification upon completion. Employer Description:Savers Health and Beauty Limited, operating as Savers, is a prominent discount retailer with a network of over 500 stores. The company is owned by A.S. Watson (Health & Beauty UK) Ltd, a subsidiary of the globally recognised A.S. Watson Group. Savers specialises in offering a wide range of health, beauty, household products, medicines, and fragrances.Working Hours :Monday - Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Flexibility,Drive,Ability to prioritise,Good time management,Determination....Read more...
The position shall involve the following:
Assisting customers via the telephone, email and face-to-face
Designing and producing estimates for electrical distribution systems through to raising production documentation
Liaising with the workshop and other teams and tracking orders through to their completion
After-sales support when required
Developing relationships with existing and potential customers
Work as part of the sales team, assisting other team members when required
Using Microsoft and bespoke systems
To maintain good housekeeping and assist with some general office duties.
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skill maths (if required)
Functional Skill English (if required)
The training will take place at the workplace over the duration of the apprenticeship.Training Outcome:
Potential full-time employment and progression for the right person
Employer Description:Caravan Park Electrical Services Limited are market leaders in the design, manufacture and installation of electrical distribution systems on holiday, park home and touring parks throughout the United Kingdom.Working Hours :Monday - Friday, 8.00am - 5.00pm (1 hour lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Literacy Skills,Good Personal Presentation,Technical skills....Read more...
General front of house duties to support Sales Team (facing customers and visitors)
Answering customer queries.
General office admin and housekeeping (which will expand as you learn the role)
Registering vehicles
Answering phones
Responding to emails
Creating strong networks with customers
Liaising with the sales and accounts departments
Preparing paperwork for vehicle handovers
Training:An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence. You will be expected to work towards the Business Administrator Level 3 apprenticeship standard, with support from your employer and the Chesterfield College Group.Training Outcome:Possible full time position with company for the right candidate following completion of the apprenticeshipEmployer Description:Hillside Leisure has changed a lot over the years but at our core, we are still the same family business that was established by the Cross brothers in 2004. To this day Hillside is still owned and managed by Adrian and David Cross. Both of them have many years of experience in the motor industry as well as enjoying camping with friends and family.Working Hours :Monday to Friday 9.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
*******************************Quality Administrator**********************************A fantastic opportunity has arisen for a Quality Administrator working for a well-established and successful company within the Aerospace sector.This is a permanent full-time office-based position in Uxbridge, Greater London.This is an opportunity to work with a bunch of really friendly people in a lovely riverside office with plenty of eateries and amenities in the local vicinity.Salary is up to £30,000KReporting to the quality manager, you will be dealing with Client complaints and non-conformances and carry out activities to improve compliance with internal and external quality standards and legal requirements.You will be a great communicator and be able to communicate effectively with colleagues, participants and stakeholders. You will also need great organisational skills and have exceptional attention to detail.You will need to have experience in working with quality management systems such as ISO9001 or AS9102.Responsibilities• To investigate and resolve complaints relating to non-conforming product & services.• To investigate and resolve non-conformances (NC’s) raised by the Inspection Department• To liaise with customers and with suppliers about NC’s to rectify paperwork discrepancies /• To conduct internal quality audits in line with the schedule plan.• To update and maintain the Q-Pulse Corrective Action register to allow the identification of training needs and Preventative Action.• To update and maintain the Q-Pulse Approved Supplier Register and Supplier On Trial Register through carrying out supplier audits on a remote basis.• To update and maintain the Q-Pulse Equipment Register and to order warehouse supplies, new equipment, gauges and miscellaneous items as required.• To support preparation for the BS/ISO annual audit.• To liaise with purchasing and sales/sales support (e.g. if product is not in line with m specification)and recommend where it may be advisable to source another supplier.• To update quality procedures in line with business or process changes.• To audit Q-rack monthly & to conduct a shelf life check.• To conduct Contract review daily.• To carry out general administrative duties in support of the Quality function (e.g. scan customerdrawings, supplier certificates and standards into Zylab and maintain the Standards list).• To undertake any other duties as may be reasonably requiredIf you like the sound of this opportunity and have the required skill set, please get in touch.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: Project Administrators play a crucial role in ensuring the smooth execution and success of projects by providing essential administrative support in collaboration with Construction Managers and Field Representatives throughout various project phases. Specifically, the Business Operations Project Administrator is tasked with managing and coordinating all administrative aspects for an array of project types. This includes services like Patch and Repair, Patch and Repair Plus, General Contracting, Safety Patch and Repair, Building Envelope services, IAQ Services (both standalone and integrated with General Contracting), Job Site Inspections, Roofing Advisor Days, Consulting, Diagnostics, TRACE, ACT, and several emergency repair services. Key responsibilities encompass managing contractor payables, handling customer billings and receivables, ensuring compliance with standards and policies, applying book pricing and WTI documentation policies, overseeing commission and discounting policies, processing change orders, document management, financial data entry, and coordinating communications with Field Resources and Customers as required. Success in this role requires a high level of professionalism, strong organizational and prioritization skills, effective time management, and proficiency in relevant technology and software. Excellent interpersonal, written, and oral communication skills, coupled with meticulous attention to detail, accuracy, and a self-motivated attitude, are vital. The administrator must work effectively both independently and as part of a team, demonstrating the ability to collaborate with customers, field staff, and various internal stakeholders. This position involves regular interaction with multiple departments and teams, including General Services, General Contracting field operations, Field Representatives, Business Operations, IT, Finance/Accounting, Warranty, Tremcare, Sales, Accounts Payable, Credit, and Products. Given the dynamic and fast-paced nature of the role, flexibility and adaptability are essential, as the Project Administrator must navigate and respond to evolving project requirements and organizational needs.
** This is a remote position **
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The Project Administrator plays an integral role in the project lifecycle by validating, organizing, and ensuring compliance for all project documentation and financial processes. Upon receiving SAP Sales Order information from Customer Service Representatives, the administrator confirms all compliance requirements based on the WTI Price Book Policy/Procedures and Contract Management Policy, completing checklists to ensure data accuracy and completeness. Key responsibilities include managing critical project documents, such as vendor applications, subcontracts, purchase orders, Master Service Agreements, specifications, certificates of insurance, payment and performance bonds, prevailing wage rates, certified payroll reports, and state-specific compliance documentation. Project Administrators also facilitate and manage compliance submissions as needed. This role includes dispatching service orders to WTI Technicians, tailored to the specific project type. For General Contracting projects, the administrator provides WTI Superintendents with essential service orders and field report links to streamline daily reporting. Additionally, they maintain a comprehensive tracking spreadsheet for all projects, providing up-to-date project insights. Throughout each project, the Project Administrator coordinates with Construction Managers, Field Representatives, field technicians, customers, and management to ensure seamless operations. Project management duties cover tracking time and expenses, managing payables over 30 days, monitoring plan versus actual costs, verifying that all documents (such as bonds, insurance, and submittals) are submitted and approved, ensuring costs align with budget expectations, and validating all projects older than 90 days. This role includes preparing customer invoices with accuracy and timeliness, adhering to book pricing, time and materials (T&M), not-to-exceed (NTE) limits, lump-sum pricing, and customer-specific billing requirements. Project Administrators must understand and apply WTI's commission and discount policies when processing invoices across both General Contracting and General Services. They also review projects for job closeout audits, updating planned versus actual costs, and completing a job closing checklist for final approval. The Project Administrator is essential to ensuring that WTI's policies and procedures are followed precisely, maintaining accurate financial data for reporting at month-end, quarter-end, and fiscal year-end. This role requires a comprehensive understanding of WTI's operational, financial, and compliance frameworks to support accurate project execution and reporting.
OTHER REQUIRED DUTIES:
Project Management within the following technology platforms, Salesforce, e-Builder, RoofSnap, OLI, Smartsheet, WTI Quick Price App, Concur Hours to Day Conversions Calculating Market Price Weekly backlog meetings Review and resolve customer disputes Manage tech service expenses Assist with travel and hotel arrangements for maintenance and repair routes Coordinate larger supply and equipment purchases, arrange pickup, payments and cost allocation Coordinate material orders Review and process Readsoft workflow items Monitor daily, weekly and monthly reports Customer/Vendor Billing Portals Bi-weekly Project Review Meetings Payment Reconciliation Report low margin jobs Facilitate effective communication Process Implementation Reviews Assist in the preparation of project presentations, reports, and other project-related materials Problem Solving Conflict Management Escalation of concerns and issues Archive Project files as necessary Participate in special projects when necessary
OTHER SKILLS AND ABILITIES:
Ability to handle multiple tasks, prioritize effectively, and manage time efficiently. Keeping records, documents, and project files organized and easily accessible. Excellent written and verbal communication skills to interact with team members, stakeholders, and clients. Proficiency in project management software, as well as standard office applications like Microsoft Office (Word, Excel, PowerPoint). Capacity to identify potential issues early on and proactively seek solutions or escalate problems as needed. Ability to think critically and adapt to changing project conditions. Understanding of project budgets, cost tracking, and financial reporting. Ability to assist with financial documentation, such as purchase orders, invoices, and expense reports. Strong time management skills to handle project deadlines and ensure timely task completion. Ability to manage time effectively in a fast-paced environment. Ability to work well with a diverse group of people, from team members to external vendors. Skill in fostering a collaborative, respectful work environment. Strong focus on meeting the needs of clients and stakeholders, understanding project requirements, and keeping them updated on project progress. Ability to resolve conflicts and keep the team working toward common goals. Handling disputes diplomatically and maintaining positive relationships among project team members. Knowledge of State prevailing wage, DB and SCA
The salary range for applicants in this position generally ranges between $55,000 and $65,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
Administrator - Wigan - Earn £29,000 per annum - Immediate Starts - Apply Today! Assist Resourcing is currently recruiting for a full-time Administrator in Wigan to support our client's growing organisation. Our client is one of the North West's leading providers of paper products. We are looking for someone with 2 to 3 years previous experience in Admin, preferably within a warehouse setting, so you can hit the ground running. You will be working directly with the Managing Director and the Production Manager. The Role & ResponsibilitiesPlease note this list is not exhaustive and will change depending on the requirements of the operation. You must be pro-active and flexible to help meet the changing requirements of the business, but some tasks will include: Pro -actively and accurately maintain their customer databaseorder processing, Transport planning and schedulingManage stock, product management and despatch logisticsProcess invoices, purchase orders, sales ordersProduce monthly statements, manage credit control and factoringMaintain HR records and prepare payrollAnswering telephone and talking with customers and suppliersPreparing customer and supplier ledgersAdministrating quality documents and procedures such as FSC.Warehouse Administrator - Hours of Work:This is a full time role with the below shifts: Monday toThursday08:00 - 16:30Friday08:00 - 12:00About you: To be considered for this role, you will be: Proficient in Microsoft Office and using a computerVery organisedAn excellent time keeperA strong written and verbal communicatorGood with people and able to demonstrate strong Customer Service SkillsCapable and willing to manage upwards when requiredBenefits of the Role: Immediate starts - begin earning immediately!Fantastic Pay RatesWeekly pay - every Friday!Generous holiday entitlementSubsidized hot food served in the on-site canteenUse of microwave/vending machines/hot drinks facilitiesFree secure on-site car parking, motorbike store, bicycle stores HR Forums & welfare clinics24/7 support from the Assist teamOn-the-job trainingOn-going professional developmentCareer development opportunitiesIf you have the right level experience required, click to apply today!....Read more...
Key Responsibilities:
Respond to customer inquiries via phone and email with professionalism and care.
Take and process customer orders efficiently.
Check stock levels and assist with inventory management.
Provide exceptional after-sales support to ensure customer satisfaction.
Maintain a tidy office and kitchen area through general housekeeping duties
Duties will include, but will not be limited to:
Processing quotations and sales orders
Answering the phone
General admin
Communicating between suppliers and customers to make sure correct products are purchased
Training:
The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course.
This is a predominently work-based programme with College attendance required once a month.
All learning will take place at the candidate's place of employment/College and within their contracted working hours.
Training Outcome:On successful completion of the Apprenticeship, become a part of the team full time and work towards the next levelEmployer Description:Having been in the business for more than 30 years, we are confident we can offer everything you need from an Engineering Supplier. MGB Tool Supplies was established in 2004, headed by successful business owner Maurice Bull.Working Hours :Monday to Friday, 8am to 4:30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Non judgemental,Patience....Read more...
Managing a wide range of different suppliers, installers, and customers
Responsible for a successful end-to-end service
Work will mainly involve phone calls, emails and raising associated sales paperwork
As part of a small team, you'd also get involved in dealing with customers in the showroom
Training:
With on-the-job training from the employer the apprentice will work towards a Business Administrator Level 3 Apprenticeship Standard and Functional Skills in English and maths at Level 2 if required
Training can be delivered remotely or at the workplace
Training Outcome:We are a company that really does reward hard work and if you perform within this period, you will have the opportunity to interview for a permanent position at the end of the apprenticeshipEmployer Description:Brothers Office Furniture is a family run, new and used office furniture supplier based in Reading, Berkshire. We have a large public showroom stocking the largest range of Used Office Desks, Office Chairs, Office Storage and Boardroom Furniture in the South UK. We have a website for internet sales, and we deliver nationwide. As a family run business, we put people at the heart of how we think and what we do. We are passionate about sustainability, recycling, and upcycling. Our Office Furniture Removals Service aims to keep as much furniture out of landfill as possible refurbishing and reselling as much as possible, with the remaining furniture being broken down and recycled where possible.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour lunch.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Team working,Initiative....Read more...
Purchase invoice processing
Purchase invoice query resolution
Supplier statement reconciliations
Cover for sales ledger
Netsuite admin - housekeeping/filing
Adhoc Finance support/tasks
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Potential full-time job upon completion of apprenticeship
Employer Description:We have been manufacturing stairlifts in the North of England since 1996. If you are looking for a company with an international reputation, and products that offer years of reliable use at realistic prices, then look no further. We are committed to supplying the highest level of quality, safety, comfort, and reliability.Working Hours :Your working week will be confirmed by the employer if you are successful at interview.Skills: Keen eye for detail,Keen eye for accuracy,IT literate,Willingness to learn IT skills,Excellent time management,Excellent organisation skills,Proactive approach to work,Methodical approach to work,Can do attitude,Ability to work in a team,Strong communication skills....Read more...
Answering the Phone and Redirecting Calls: Manage incoming calls, provide assistance, and direct calls to the appropriate team members.
Booking Sales Jobs: Schedule and coordinate sales jobs for the sales team, ensuring efficient use of resources.
Customer Liaison: Communicate with customers regarding job updates, answer inquiries, and provide exceptional service to enhance customer satisfaction.
General Office Duties: Perform various administrative tasks, including filing, data entry, and maintaining organised records.
Job Pricing Training: Once confident, you will receive training on how to price jobs accurately to support the sales team.
Training:
The successful candidate will obtain a Level 3 Business Administrator Apprenticeship Standard qualification
Online apprenticeship training supported by our skilled tutors
Training Outcome:Potential full time employment for the right candidate upon successful completion of the apprenticeship.Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday (Hours to be confirmed)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
12 Months Fixed Term Contract
Salary: £23,000
This is a 12 month-fixed term Contract
Hours: Monday to Thursday 9:00 to 5:15 and Friday 9:00 to 17:00
You will be reporting to the Employee Benefits Manager
My client is looking for a strong Employee Benefits Administrator with experience in the financial or insurance sector.
As an Employee Benefits Administrator, you will be working within the Employee Benefits Team, you will play a vital role in providing essential administrative support. Your responsibilities will focus on assisting with the management of client accounts, supporting sales activities, and ensuring the efficient operation of the company's employee benefits services. Your attention to detail and organisational skills will be key in maintaining high levels of customer satisfaction and contributing significantly to the department's overall achievements.
Good proficiency in using company systems and procedures for maintaining client records (e.g., EPIC, MS Office, insurer online quotation systems, insurer broker portals, credit control, and accounts functions).
Administration Experience
Employee Benefits Expertise
Insurance Market Knowledge
Understanding key compliance principles and standards required by the company and the FCA would be an advantage.
Good communication and organisational skills with the ability to work within defined procedures, and plan and organise work demands.
At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.
KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...
....Read more...
The successful candidate will be computer literate and have a bubbly/friendly personality willing to;
Deal with enquiries both on the phone and face-to-face.
Learn/ cover all aspects of administration.
Supporting the teams when required.
Liaising with clients if necessary.
Post, filing and scanning.
Responding to emails.
Arranging window displays.
The overall role will be of a hybrid nature on both administration and sales. – making it variable, interesting and rewarding.
We are a busy office with a varying clientele making this position one to bring experience, knowledge of the industry and oodles of job satisfaction!
All training will be given in order to complete the above duties to the best of your ability. Enfields and Boom Training will guide you through your apprenticeship studiesTraining:Level 3 Business Administrator Standard, which includes:
Modules covering Skills, Knowledge, and Behaviours in Business
You'll have a personal tutor to guide you through your training
You will attend 1:1 sessions with your tutor every 2/3 weeks
End Point Assessment (online)
Occasional group classes with other learners
Functional Skills Level 2 in maths & English if required
Business Administrator Certificate from IFATE and City & Guilds
More information here: https://boomtrainingltd.co.uk/courses/apprenticeshipsTraining Outcome:If the apprentice proves to be successful with his/her duties, the role may be expanded once the apprenticeship is completed.Employer Description:Enfields is the leading independent estate and letting agency in Southampton.Working Hours :The office opening hours are:
8.30 – 6pm – Monday – Thursday
8.30 – 5pm – Friday
9 – 3pm – Saturday
45 minutes for lunch
30/40 hours per week – to be agreed, can be flexible within office opening hours.Skills: Communication skills,IT skills,Organisation skills,Team working,Committed,Enthusiastic....Read more...
Project Administration Coordinator
Telecommunications Order Management
UK wide – work from home – full remote working
@mecscomms is recruiting for a home based, contract project coordinator. This office support administrator role will work for a Global IT, Technology, Cloud, Telecoms Carrier & Network service provider. The administrator will be responsible for office support, administration, project coordination & the scheduling of technical engineering resource. We will consider applicants from a wide range of backgrounds including those with retail, customer services, office administration and similar commercial experience or entry level / junior / school and college leavers.
Position: Change Request Administrator, Project Coordination, Project Administrator, Resource Scheduling, Office Support
Location: UK wide– work from home – fully remote working, home based
Hours: Monday – Friday (09.00 - 17.30)
Start date: ASAP
Duration: 24 months+ temporary contract
Rate: £15 per hour, gross umbrella pay rate, inside IR35
Security Clearance: Individuals must consent & be eligible to achieve BPSS (Basic Check) & SC level Security Clearance checks
Environment: Global IT, Technology, Cloud, Infrastructure, Telco, Telecom, Carrier, Internet, ISP, Service Provider, Operator, BT Openreach, BT ECO, Provisioning Administrator, Co-ordinator, Data Entry, Office Support, Order Management Executive, Co-ordinator, Project Assistant, Administration, Admin Clerk, Administrative Officer, KPI, SLA, Tracking, Reporting, 3rd Party Supplier, Relationship Management, WAN, Voice, Data, Connectivity, PSTN, Cisco, ADSL, Ethernet, Leased Lines, IP Networking, IT, Computer Literate, Excel, Microsoft Office, ITIL, Agile, Temp, Temporary, Contract.
Key Activity:
• Customer service administration
• Customer relationship coordination
• Service delivery management
• Project coordination
• Resource scheduling
• Change control management
• Documentation & reporting
• Data entry & general administration
• Working in an Agile environment
Overview:
A 24 month rolling temporary contract position has become available for an experienced office administration & resource scheduling on a long term contract assignment. You will deliver administrative support for the order management and provisioning coordination team. Duties will include carrying out data entry, handling a central email inbox, updating project plans, database records, customer information and communicating tasks/orders/requests across the department.
Responsibilities:
• Monitoring and actioning a central mailbox with incoming queries and requests
• Coordinating between delivery teams to schedule orders and change requests
• Vetting requests to schedule an engineer’s time to ensure the correct information has been given
• Assigning engineers to customer projects
• Coordinating remote engineers time and keeping their schedules up to date
• Ensuring that business partners have received confirmation of resource within SLAs
• Dedicated management of out of hours requests
• Handling partner concerns for resource and task closures
• Building relationships with engineers and our internal customers
• Raising customer orders on the Remedy system, and communicating details with customers
• Generating monthly reports to trigger billing
• Grant access for remote login to customer devices
• Management of customer records and accurate communication with Order Desk
• Collating order details and verifying user device names
• Ensuring device accessibility for remote access and alarms monitoring
• Solving issues with records seeding from background systems
• Generate work in progress reports
• Provide service delivery management input for customer review meetings
• Working in an Agile environment
Candidate Profile:
The ideal candidate will have had some project coordination, office administration or office support experience. You can come from a variety of backgrounds however you experience, skills & attributes are likely to include some or all of the following:
• Office support & administration skills
• Administration, project coordination or sales support experience
• Good proactive communication skills & excellent documentation drafting competences
• Stakeholder & customer relationship management
• Interested in working in a corporate office environment
• Computer literate with the use of Microsoft Office (email, word, excel)
• Previous use of database, reporting, CRM or workflow systems
• Administration experience in a IT, Technology, Telecoms, Internet or similar Tech environment is highly desirable
• Familiarity with Agile, ITIL or other similar methodologies is highly desirable
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
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Assist in generating new business leads and sales opportunities
Develop and maintain strong relationships with customers
Provide exceptional customer service via phone, email, and face-to-face
Work towards achieving sales targets and KPIs
Conduct market research and stay up-to-date on industry trends
Collaborate with the sales team to launch new products and services
Develop and maintain knowledge of Zoiko Telecom's products and services
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Possible full-time career progression for the right candidate
Employer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers.
If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice.
As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Non judgemental,Patience....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raise paperwork for incoming loads, book transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationary and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create report to analysis how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
As the Purchase Ledger Administrator, you will be reporting to the Finance Supervisor where you will be inputting data and maintain accurate financial records for sales, purchase and general ledgers, to ensure suppliers are paid to terms, to ensure debts are paid on time and to provide any support to the Finance Supervisor.
Key Responsibilities of the Purchase Ledger Administrator
Create new supplier accounts and maintain accurate supplier records
Scan invoice images, process purchase invoices
Handle manual invoices and credit notes in the accounting system
Arrange for the timely approval of invoices for payment
Reconcile supplier statements, resolving any discrepancies
Flag and put on hold any incorrect invoices
Liaise with stakeholders regarding unmatched invoices and provide analysis, including overdue creditor reporting and investigating payment patterns
Manage queries from suppliers via telephone and email
Process sterling payment
Periodically assist with customer queries and debt collection tasks
Provide general administrative support as required by the Finance Supervisor
Experience, Skills, and Attributes Required for the Purchase Ledger Administrator
Confidence and professional communication when responding to calls and emails
Exceptional attention to detail with data entry and the ability to spot errors
Competency in Microsoft Excel at an intermediate level
Demonstrable ability to quickly learn and adapt to new systems and processes
Strong problem-solving skills and the ability to use initiative effectively
Excellent interpersonal and communication skills, both written and verbal
Ability to work efficiently both independently and as part of a team
Strong organisational and time management abilities
What’s in it for you?
A starting salary up to £26,000
Hours: 38.5 hours per week, 08:30-17:00 (Monday to Thursday), 08:30-15:30 (Friday)
23 days holiday plus UK bank holiday, rising to 25 days holiday after five years’ service
Holiday Buying additional 5 days option to purchase
Life Insurance
Annual Bonus
Health Cash Plan Scheme
On-site training
Excellent career progression opportunities
Modern facilities
Employee functions including annual Summer Social
Charitable fundraising opportunities
Free car parking
Application Process
If you’re interested in this exciting opportunity, please forward your CV to Julie as soon as possible or call to discuss further
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This is an opportunity to develop your business skills within our HR consultancy. By using a variety of methods, as well as your enthusiasm and creativity, to expand our client base, you will learn to develop our sales pipeline. And as our clients grow and you develop relationships with our existing 70 clients, you will gain a greater exposure and involvement in HR consultancy.
General administrative tasks:
Managing social media, LinkedIn account, sending out mailshots, producing flyers/promotional material, PR, etc.
To answer incoming calls and take details of advice requested. Log all advice calls on Dynamics database
Assist in the client renewal process
Provide administrative support for client recruitment
Liaising with third party providers e.g. occupational health, payroll, recruitment agencies etc.
Maintaining the internal CRM system
Any other administrative support ensuring high levels of accuracy at all times
Training:The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components:
Level 3 Diploma in Business Administrator (optional)
Business Administrator - Knowledge, Skills and Behaviours
Maths and English Level 2 (exemptions apply)
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart AssessorTraining Outcome:
The role may develop into a permanent one if the client base/workload grows
This may be a combination of HR and business development
Employer Description:We welcome people who enjoy working in a small and friendly team and the variety this can bring. We have great relationships with our clients, are honest and open with each other and love what we do.Working Hours :Monday - Thursday, 9.00am -3.00pm, Friday study day 9.00am - 3.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Creative,Initiative,Non judgemental....Read more...
Logging complaints and maintenance issues
Communicating with tenants and providing regular updates
Visiting properties for inspections or maintenance orders and liaising with contractors
Organising inventories and property cleaning
**A full job spec will be sent over as part of our screening process**Training:You will be working towards your Housing & Property Management Level 3 Qualification and attend 1-2-1 meetings via teams every month to discuss your progress with your tutor and learn about the modules including decision making & collaborative working, housing legislation, tenancy types, and more! You will have a minimum of 6 hours per week to complete apprenticeship work which includes assignments, research, and training within your role. All apprenticeship work is completed in the workplace during your working hours.Training Outcome:
Housing Administrator
Lettings Negotiator
Property Manager
Employer Description:Citidwell work in Sales, Lettings and Property Management. They have a supportive and friendly team that will help you throughout your apprenticeship journey .Working Hours :Monday to Friday between 9am - 6pm.Skills: Communication skills,IT skills,Problem solving skills,Analytical skills....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB:
The Project Administrator is responsible for managing all facets of a project's administrative duties for TremCare, TremSource and OLI. This includes managing payables, customer billings & receivables, field resource & customer communication. This individual displays a high degree of professionalism, organization and cooperation with customers, field and internal personnel. This position partners with the Sales Rep, Field Technicians and internal departments such as IT, Finance/Accounting, Sales, Accounts Payable, Credit and Product
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Set up orders and complete all required steps, including the review of job information, follow-up with sales representatives, verify information in SAP, set up equipment record(s), create inspection schedules, and calculate hours allowed per inspection Prepare quotes based on information provided by the Sales Representative Prepare TremCare Agreement, selecting the correct document based on what was sold Finalize: Verify all paperwork has been received, update SAP, assemble reps/customer's package, prepare necessary correspondence, and route to appropriate parties Handle TremCare orders running through General Contracting Handle any changes to document after issuance (including ownership changes) Review job margins, provide renewal pricing and process renewals Prepare accurate and specific customer invoices, enter vendor invoices, contracts, daily invoices, and track job progress Investigate and help resolve credit issues Provide Maintenance Plan/Service Order Assistance for Production Group as needed Implement process improvement, streamline formats, and help in designing/suggesting procedures to reduce redundant paperwork and data entry Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Act as liaison with accounting, field resources, sales force and contractors assisting with questions pertaining to various services Develop and maintain effective working relationship with team members, managers and personnel in internal departments whose functions directly and indirectly impact the service level to customers Build strong relationships with sales force, vendors, contractors and customers through professional demeanor, and timely and accurate handling of daily administrative duties that impact these persons Learn and understand services provided Create Leak Repair Service Orders, log information into Dispatch System and prepare billings
EDUCATION:
Associates degree preferred, or must have equivalent work experience
EXPERIENCE:
Must have at least three years prior experience in a similar role involving customer service and/or admin support function in a sales or technical field environment. Prior experience with billing, A/R, A/P functions required. Must have experience in a fast-paced office environment.
OTHER SKILLS AND ABILITIES:
Ability to manage multiple priorities, effective Team Player, self motivated, quick learner Exceptional organization skills Strong data entry skills Ability to anticipate and identify problems and strong initiative in problem solving Superior communication skills with the ability to read, write and communicate fluently in English High degree of flexibility requiring excellent customer service skills and orientation Proficient in spreadsheet, word processing and database necessary Knowledge of SAP a plus
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
