Answering incoming calls and handling enquiries in a professional and friendly manner
Greeting visitors and maintaining the reception area
Managing incoming and outgoing post
Scanning and filing company documents including daily works orders and signed delivery notes
Maintaining office supplies and purchasing to replenish stocks such as stationary, coffee supplies etc
Supporting the team with general administrative duties as required
Ordering of team company lunch every Thursday
Monitoring the general housekeeping of the office
Bank Reconciliation using our accounting software Xero
Processing of purchase/sales invoices
Credit control / managing overdue balances
Assisting with monthly profit and loss reports
Ensuring MRP systems are accurate including customer / supplier information and credit balances
Issuing monthly statements
Liaising with customers to resolve any queries with regards to invoices received
Overseeing jobs through production via management of job cards
Producing daily dispatch plans to advise Production Managers of which jobs are scheduled for delivery the following day
Printing delivery notes and reviewing the delivery schedule to ensure jobs are grouped together for delivery where possible
Assisting with ordering of raw materials where required
Monitoring consumable levels and purchasing to ensure minimum stock levels are kept
Filing material certificates and emailing to customers as requested
Arranging transportation for courier orders
Manging overdue jobs and chasing these through production
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
In line with the expansion of the business and investment into a second laser the Office Administrator Apprentice would have the potential to progress to Office Administrator
Employer Description:Temla Laser offers meticulous attention to detail, exceptional customer care, and professional service, whether you need a custom furniture bracket or a large batch of engineering profiles.Working Hours :Monday - Thursday, 06:30 - 15:30
and Friday, 06:30 - 13:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Initiative....Read more...
Answering the telephone, taking messages and handling calls in a timely and professional manner
Providing an efficient and effective administration support to the sales and operations team
Handling sensitive and confidential information, including data entry
Maintaining and updating manual and computerised records/management information systems
Filing, storing and recording data and information
Administering and processing enquiries, referrals, and other requests
Utilising various IT systems including MS Office
Organising and supporting various events and meetings
Obtaining personal information for customers regarding their finance application
Loading customer information onto our CRM/proposal system
Quoting customer’s finance options and using sales techniques to secure the deal
Training:Financial Services Administrator Level 3.
You will attend training once per week either on-line or face to face with our Training Provider, Skills North East.Training Outcome:Progression within company.Employer Description:We are one of the UK's Fastest Growing Motor Finance Broker, Established in 2013, Multi Award Winning. Good, Poor, and Bad Credit Specialists. UK's Most Extensive Panel Of Funders for Car and Commercial Vehicles.Working Hours :Monday - Friday, 9am - 5 pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Flexibility,Time management,Ability to prioritise,Professionalism....Read more...
You’ll play a key role in the day-to-day running of the business, learning how to manage administrative processes efficiently and professionally. Your responsibilities will include:
Supporting with sales and procurement admin
Processing orders and updating internal systems
Communicating with clients and suppliers by email and phone
Maintaining accurate documentation and records
Assisting with invoicing and stock control procedures
Providing general administrative support to the team
Helping coordinate deliveries and logistics
Learning how the business operates across departments
Training:You will work towards a Level 3 Business Administrator Apprenticeship, supported by Hull College – one of the region’s leading training providers. Training will be delivered through a blend of on-the-job experience and regular college sessions.Training Outcome:On successful completion, you may be offered a permanent position within the company. Past apprentices have progressed into roles in sales support, procurement, operations, or logistics coordination.Employer Description:With a history dating back over 150 years, Hutton’s is a leading marine supplier delivering to ports across the UK and internationally. They supply everything from provisions and technical products to medical and safety equipment – ensuring ships are stocked, safe, and compliant.Working Hours :Monday to Friday, 8:30am–5:00pm (Bank Holidays worked, with time off in lieu).Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Initiative,Confident phone manner,Reliable and Punctual....Read more...
Are you an Administrator with a background in construction or trade-based role?A growing electrical and solar installation company based in St Albans, and they're looking for a reliable and proactive Office Administrator to take over essential day-to-day operations and help run a smoother ship!What You'll be responsible for:
Scheduling jobs and managing the team's calendarCreating and sending job sheets to engineersSpeaking with customers and booking appointmentsChasing outstanding invoices and reconciling paymentsCreating and sending invoicesSupporting sales calls and follow-upsManaging company social media accountsHelping the Director streamline and organise daily operations
Training & Support:
Full training provided via Loom video tutorials and ongoing supportYou'll be working closely with the Director and our growing team of electricians and solar installers
Ideal Candidate:
Experience in construction or trade-based admin is essentialStrong organisational and communication skillsConfident speaking to customers and suppliers on the phoneComfortable with invoicing platforms (Xero/QuickBooks or similar)Social media savvy is a bonusReady to take ownership of running the office side of the business
About the CompanyWe are a leading provider of innovative electrical and solar solutions, dedicated to delivering sustainable energy systems. Our team is driven by a commitment to excellence and a passion for helping our clients harness the power of renewable energy.How to ApplyPlease apply here. The agent Hiring people will be in contact with you about the next steps. Please be sure to CHECK YOUR JUNK.Based in: St Albans . ....Read more...
Providing administrative support to departments as required
Supporting digital marketing efforts including content creation for newsletters, updating websites and corporate social media platforms
Assist in maintaining and updating internal databases and records accurately
Handle incoming calls and emails, directing enquiries to the appropriate team members
Prepare and format documents, reports and presentations as required
Schedule meetings and appointments, and support diary management for the team
Help organise and coordinate company events and internal meetings
Liaise with clients, tenants and suppliers where required
Ensuring company processes and procedures are completed efficiently
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
After completing the Business Administrator Level 3 apprenticeship, there is a chance to join our team in a full-time role
The aim would be to grow into a position as an office-based Commercial Property Agent, helping with the day-to-day running, marketing, and management of commercial properties
Employer Description:Employer information
Tell us about the organisation Chandler Garvey is a full-service commercial property agent operating in the Thames Valley and Buckinghamshire. We cover every aspect of commercial property – from sales, lettings, and acquisitions to property management, lease advisory, and strategic consultancy. We work with landlords, tenants, investors, and developers across offices, industrial units, retail spaces, and development land, offering expert advice and hands-on support throughout the property lifecycle.
With over 30 years of experience, Chandler Garvey has built a strong legacy and trusted presence across the county.Working Hours :Monday - Friday, 9.00am - 5.30pm
Fixed term contract for 15 months.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Under the supervision of the Finance Officer, the apprentice will be:
Raising Sales invoices
Maintaining the Sales Invoice Tracker
Processing Purchase Invoices
Processing the cashbooks
Processing employee expenses
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive training one day per week which is a combination of face-to-face and remote, as per your assigned training plan. - ACCOUNTANCY
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your Accounts or Finance Assistant End Point Assessment to gain your AAT Level 2 qualification.Training Outcome:Possible progression to Finance Administrator and onto Finance Officer level.Employer Description:Onside provide a range of services and support options to help people overcome those barriers and feel more confident and empowered to speak up, make decisions and choices, improve their health and wellbeing and engage with other people and their communities.Working Hours :Monday to Friday 9.15- 2.45 with 30 mins unpaid lunch. Please note training will be on a Thursday (term time) from 10am to 4pm with 1 hour for lunch so hours will be adjusted accordingly.Skills: Communication skills,Attention to detail,Number skills,Computer Literate,Motivated,Reliable,Honest....Read more...
Ensure smooth integration between our in-house systems and those of the manufacturers
Invoicing of both new and used vehicles
Ensure that all records are compliant to our Company procedures as well as FCA standards
Processing of orders from initial contact through to registration and delivery
Scanning and filing of documents
Training:
Training will be carried out at our St Helens site by myself and our admin team
Training Outcome:
Potential to progress to Sales Administrator
Employer Description:We are a Franchised main dealer for Suzuki, MG, Omoda & Jaecoo. We also sell, service and repair all varieties of used cars.
Work in a large open plan office in St Helens with our friendly accounts and admin teams. Good atmosphere & great benefitsWorking Hours :Monday-Friday 9.00am – 5.00pm
30 minutes lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Assisting with and completing all trade daily administrative tasks
Assisting with the monitoring and actioning of the trade issue log. To learn to identify reoccurring issues and resolving these issues with the customer to ensure Ellgia deliver successful services
Understanding and actioning driver service/site requests which could consist of updating customer accounts with access instructions, access codes, health and safety tasks etc.
Understanding and learning the range of customer types Ellgia have and learning how to deal with problems in order to put forward to sales for an account review/resolution
Learning the products and services Ellgia offer in order to identify opportunities for upselling of products and/or services
Processing of broker orders, service amendments and enquiries or queries
Understanding the basics of the management reports to enable these to be updated regularly
Providing administrative support to the Leicester team
Training:Qualification:
Level 3 Apprenticeship Standard in Business Administrator
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0
Delivery Method
Within the first 15-months additional training is delivered at Loughborough College, one morning a week for 12-weeks, dates are subject to enrolment date
Online portfolio to update with learning and development completed onsite
Diarised visits from dedicated Trainer/Assessor
Training Outcome:Upon successful completion of the apprenticeship there is scope for the applicant to progress into a Customer Service Advisor role.Employer Description:Ellgia specialises in offering bespoke, cost-effective environmental solutions to commercial, trade and residential customers ensuring the highest levels of service, compliance, and management information for waste management and disposal services.Working Hours :Monday - Friday: 9am - 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,Patience....Read more...
Answering phone calls, taking messages, and handling official correspondence
Managing files and company records
Welcoming customers and guests in the reception area
Performing data entry tasks as needed
Supporting customers and colleagues with administrative tasks
Ordering office supplies and ensuring stock levels are maintained
Processing sales orders using our CRM system
Assisting with sales and marketing administration
Maintaining a database of support and maintenance agreements and coordinating renewals
Communicating with clients and assisting with queries
Training:Level 3 Business Administrator Apprenticeship Standard including:
Knowledge, Skills and Behaviours
End-Point Assessment
Training Outcome:
Possibility of a full-time position upon successful completion of the apprenticeship
Employer Description:Founded in 1994, Intellitec has evolved from a small supplier of battery protection equipment to an internationally renowned system solutions and application engineering company, specifically for the specialist vehicle market.
We design and manufacture electronic systems for special vehicles, leisure vehicles and boats plus off grid power generation systems. Our unique products are used for power distribution, charging, switching and controlling electrical systems in a wide variety of applications including bus, truck, emergency service, leisure vehicles and marine. Our current product line consists of over 10,000 systems or parts, we have an ongoing program of new product development and product life cycle management. Our team of specialist engineers also develop bespoke solutions to meet the individual needs of clients worldwide.Working Hours :Monday to Thursday, 08:30 to 17:00 (with half an hour for lunch and a 15 minute break). Friday, 09:00 to 15:00.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills....Read more...
As a Product Support Apprentice, you’ll work closely with the Head of Product as well as the Product and Sales Managers, gaining first-hand insight into how travel products are developed, promoted, and maintained. Your day-to-day tasks will include helping to manage and update product information, ensuring accuracy and consistency across both online and offline platforms.
Tasks will include:
Create and maintain products for promotion including the delivery of information into the reservations team and field sales team for distribution.
Create and maintain product features across all systems.
Deliver full product information including content, pricing and branding information accurately to the marketing team for creation.
Actively seek out new product opportunities.
Undertake due diligence for all new suppliers/products used.
Understand how to calculate prices and understand business terms in place with trade partners.
When required, input all booking details into the reservations system correctly and ensure financial information is accurate.
Support colleagues within and outside of the department with post sales related queries as necessary.
Training:This is an Apprenticeship; the successful candidate will work towards the Business Administrator Level 3 qualification, which has an estimated course duration of 18 months. This will be a work-based Apprenticeship, therefore there will be no requirement for a day release to college. You will have an allocated Assessor from an Apprenticeship training provider who will visit you in the workplace and provide 1-2-1 training, support, and guidance throughout the course.Training Outcome:After successful completion of the apprenticeship course, there will be the possibility of progressing into a full-time position within the business.Employer Description:Fred. Olsen Travel was established in 1988 with family values at its heart with a passion to create unforgettable holiday experiences. As one of the UK’s most established travel companies, we continue to provide an environment where our people can thrive, and where growth and great culture go hand-in-hand. We are proud to provide an outstanding customer service, choice and value for money through our distinct specialist areas.Working Hours :Monday - Friday 9.00am - 5.00pm with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills....Read more...
An Opportunity Has Arisen for a Billing Assistant to join a well-established drainage and plumbing services company delivering responsive and efficient solutions to a diverse customer base.
As a Billing Assistant, you will be supporting the billing function to ensure accurate invoicing and timely client communication. This full-time office based role offers benefits and a salary range of £25k - £28k for 37.5-hour work week.
You Will Be Responsible For:
* Producing accurate invoices aligned with service agreements and job records
* Managing uploads and data entry within client billing portals
* Monitoring and resolving client billing queries and credit notes
* Coordinating with internal teams to ensure correct job-to-invoice information
* Maintaining billing records and schedules based on completed works
* Identifying and proposing improvements in billing procedures and systems
What We Are Looking For
* Previously worked as a Billing Assistant, Billing Administrator, Accounts Assistant, Billing Coordinator, Accounts Receivable Assistant, Accounts Administrator, Sales Ledger Clerk or in a similar role.
* At least 2 years of experience in billing, accounts, or finance administration within a commercial or service-led environment
* Prior experience using client portals and invoicing systems
* Confidence in handling customer communication both over the phone and by email
* Comfortable using MS Excel
* Knowledge of Sage or equivalent software is advantageous
What's on Offer
* Competitive salary
* On-site parking
* Regular company social events
* Referral programme
* Pension scheme
* Professional development and training tailored to your career growth
* 28 days annual leave including bank holidays, with potential for additional golden days
* Employee perks including discounts on retail and wellbeing services
This is a fantastic opportunity to step into a valued finance role with clear potential for progression.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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The person will be responsible with:
Updating customer details
Booking in appointments for quotes and jobs
Liaising with new and existing customers, sales (including; calls, emailing and networking)
Dealing with the workshop staff and suppliers
Meeting with potential clients to discuss the repairs
Liaising with customers (F2f, Calls, emails)
Updating existing policies
Maintaining client relationships
Training:
Business Administrator Level 3 Apprenticeship Standard
Training for the Apprenticeship will be with City of Wolverhampton College
Training Outcome:
After successfully completing this apprenticeship there will be possibility of a permanent role with future advancements within the company
Employer Description:It is imperative to get a Car Service routinely to ensure your vehicle's exemplary performance. To avoid any unprecedented vehicle breakdowns and accidents, car servicing has a crucial role to play. At MOT Service Centre, our experts conduct MOT check Tipton and inspections on different components of your car. We provide you with interim service, full service, major service and seasonal checks.Working Hours :Hours to be confirmed with employer.Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
Key Responsibilities You’ll be supporting various departments across the company. Your day-to-day duties may include:
Office & Administrative Support ● Responding to phone, email, and in-person enquiries in a professional manner. ● Maintaining accurate records and performing data entry tasks. ● Organising digital and paper-based files to ensure easy access and GDPR compliance. ● Coordinating meetings, booking appointments, and preparing reports or presentations.
Finance & Accounting Support ● Assisting with invoicing, payment processing, and expense reconciliation. Knowledge of Sage would be very useful and an advantage as would Polish language, but this is not essential, we have a Polish operation. ● Supporting month-end procedures and basic bookkeeping tasks. ● Helping prepare financial reports and audit documentation.
Payroll & HR Administration ● Assisting with employee timesheets and holiday requests for payroll processing. ● Maintaining confidential employee records and supporting recruitment admin. ● Coordinating training, induction materials, and compliance tracking. Stock Control & Procurement ● Assisting with supplier communications, quotations, and purchase orders. ● Supporting stock control processes and updating inventory records. ● Generating procurement and stock usage reports. Sales & Customer Service Admin ● Preparing sales documents and assisting with order processing for pick pack and despatch and Royal Mail Shipments ● Supporting e-commerce operations, returns handling, repairs and customer communications.
IT & Systems Support ● Using Google Workspace (Gmail, Drive, Docs, Sheets, Slides, Calendar) for daily tasks and collaboration. ● Learning to use internal systems such as inventory management and CRM tools.Training:Level 3 Business Administrator apprenticeship standardTraining Outcome:Intended full-time role upon successful completion of the apprenticeship. Support to learn future courses especially in Finance. We love to promote from within and keep a loyal team.Employer Description:The company sell and distribute Rugged Mobile Phones and Accessories under the JCB Brand globally. Built for work in rugged, extreme conditions.Working Hours :Monday to Friday (09:00 - 17:00)Skills: Communication skills,IT skills,Attention to detail,Team working....Read more...
As a Travel and Concierge Administration Apprentice, you will support the day-to-day operations of our travel agency, assisting with bookings, client communications, and concierge services
This role provides hands-on experience in the travel industry while developing essential administrative and customer service skills
Assist in processing travel bookings, itineraries, and confirmations
Support the concierge team with researching and arranging activities, restaurant reservations, and transport
Maintain client records and update booking systems accurately
Handle customer enquiries by phone, email, or in person
Liaise with travel suppliers and partners to ensure smooth service delivery
Provide administrative support, including document preparation and filing
Learn and follow compliance, safety, and financial procedures within the travel industry
Training:
Business Administrator Level 3 Apprenticeship Standard
On the job training as well as taught sessions at New College Swindon
Training Outcome:
As a growing independent travel agency there is so much scope for career progression
There’s two main elements to the company sales and operations so theres always scope to grow within these department and be hired full time
Employer Description:At Travelnam Ltd, we believe every journey should be unforgettable. Founded by Nong Skett, and recently celebrating £1.5 million in sales and a feature in the Daily Mirror, we’re growing our close-knit, high-performing team. Backed by 450+ global travel partners through Not Just Travel and over 70 five-star client reviews, we’re passionate about designing seamless, premium travel experiences that people remember for a lifetime. For us, its not just a destination, it’s a feeling!Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental....Read more...
Duties for a Lettings Apprentice, on an average day will include:• Emails to landlords for compliance renewals, gas safety certificates, EPCs and EICRS• Booking inspections in the diary and writing to tenants• Confirming inspections with tenants on the day of appointment• Confirming viewings with viewers on day of viewing• Finalising move in packs and then filing away• General office filing• Key auditsTraining:Level 3 Business Administrator apprenticeship standard (can include Level 2 elements if required)Level 2 Functional Skills in maths and English (if required)This apprenticeship is delivered through a combination of Work Based Assessment and day/block release. The programme will culminate in an End Point Assessment, where all the skills and knowledge gained on the apprenticeship will be formally tested.Training Outcome:On completion of apprenticeship, there will be an opportunity of a full-time post and position within the business.Employer Description:Just responsible for sales and lettingsWorking Hours :Monday – Friday 8.45am – 5.30pmSkills: Administrative skills,Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Number skills,Organisation skills,Presentation skills,Problem solving skills,Team working,Time-Management....Read more...
Are you an experienced Administrator or Office Coordinator? Are you looking for part time hours to fit your lifestyle schedule? Would you like to work in a fun and vibrant office? Apply here!
We're a busy and friendly Social Care Recruitment Company based in central Reading. We are looking for a reliable and organised Part-Time Office Administrator to join our team.
The job is a permanent part time post working 20 hours a week, 8.30am – 12.30pm Monday to Friday with the following benefits
Salary of £15,000 per annum (pro rata)
25 days annual leave (pro rata)
1 Free Day Annual Leave for your Birthday
People’s Pension
Employee Benefits Platform
Invitation to all company events!
This role is ideal for someone who enjoys keeping things running behind the scenes and thrives in a structured morning work schedule.
The successful candidate must have
Previous admin or office experience preferred (especially in recruitment or social care settings)
- Strong organisational skills and the ability to prioritise tasks
High attention to detail and a methodical approach
Good written and verbal communication
Confident using Microsoft Office (Excel, Word, Outlook)
Friendly, approachable and professional
Able to work independently and use initiative
Your role will include
General office management duties including ordering stationary and kitchen supplies
Liaise with key stakeholders in times of need including building maintenance and IT support
Compile sales and marketing reports for senior managers
Assist in booking travel for consultants, staff events and
Manage the candidate training tracker including updating completed trainings, expiry dates, speaking to candidates about outstanding training on behalf of their consultants
Manage incoming and outgoing post for the business
Please note, we can’t accept candidates who are on temporary VISA’s or require sponsorship.
Apply here if you are looking for a fun part time role!
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Are you good at multi-tasking? Do you take pride in offering excellent customer service?Our client is a growing electrical contracting business based in Coulsdon; they are seeking a well-organised and proactive Office Administrator to join their tight knit team.This role is crucial within the Company's structure as its main purpose is to be at the forefront of the business - being the first point of contact for new customers, suppliers and existing clients.Other responsibilities include:
Managing all incoming calls including sales enquiries, bookings and customer follow up's.Liaising with suppliers and placing orders for materials.Maintaining client records via the Company's CRM (for which you will be fully trained).Providing support with invoicing, document management and filing.Assisting the wider team with general administrative duties to support the smooth running of the business.
This role would suit someone who has worked in a similar industry and is seeking a new challenge or someone who has excellent customer service experience and is seeking a change.Essential skills required:
Previous experience within an administrative role would be an advantagePrevious knowledge or use of project management software (ClickUp) and/or social media and marketing would be advantageous.Excellent communication and organisation skillsFirst rate customer service skillsGood IT skillsSelf-motivated with the ability to use own initiativeThe ability to multi-task and work under pressurePositive with an enthusiastic, can-do attitude to work
Job details:
Office AdministratorCoulsdon, Surrey£26,000 - £29,000 per annum depending on experience Full Time - 40 hours per week, Monday to Friday 8am to 5pmBenefits include 28 days holiday (including bank holidays), a company pension scheme, health cash plan, supportive & friendly working environment and full training
If you have the right skills and experience for this role, we would like to hear from you.Due to large volumes of applications, we cannot always contact all applicants. If you do not hear from us within 10 days of your application, please assume that you have been unsuccessful on this occasion.....Read more...
The Pine Lodge Cars team are proud of the high esteem in which its customers regard the business and it works hard to look after its professional reputation.
This vacancy would involve learning all about how to deal with and support customers through their journey of buying and then owning and maintaining a car with Pine Lodge Cars. It is an opportunity to develop business administration and service skills with a company who sets very high standards for how they look after their customers.
Duties would include:
Supporting on the front desk dealing with customer calls and those walking in with meet and greet
Ensuring all customer enquiries are picked up and dealt with
Organising customer car viewings and booking car services and repairs
Follow up calls to customers to check they are satisfied with the Pine Lodge Cars experience and to record and redirect any queries they may have
Working hard to ensure all dealings with customers are handled professionally, politely and empathetically
Booking customer appointments accurately and with care taken over customer sensitive data
Managing the company’s CRM system
Get involved in brand awareness events
Contributing ideas for efficiency of Pine Lodge Cars
Admin duties as are appropriate for the role
Training:
The candidate will follow a Level 3 apprenticeship programme and study towards a full standard as a Business Administrator
This training will be structured and delivered by Cheshire College - South & West
If you do not already hold GCSEs at grade A-C / 8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills
Training Outcome:
A full-time customer service/sales position at Pine Lodge Cars on successful completion of apprenticeship
Employer Description:Pine Lodge Cars, based in Whitchurch, is on a site which has been home to car businesses since the 1940s. Its latest chapter has been under the leadership of Lee Ferguson who has guided his reputable car sales and servicing garage from strength to strength. Under his direction, he has expanded the building to accommodate his customers more comfortably, built a double valet bay and garage and taken on more land to make room for 150 more cars. The impressive rate of expansion and growth of reputation has exceeded all expectations with record numbers of sales year on year.Working Hours :Monday - Friday (Some weekend working may be required) 9.00am - 5.30 pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Friendly,Approachable....Read more...
Duties will include, but will not be limited to:
Communication via email, phone, and in person
Data Input
Problem-solving
Liaising with the team of assessors
Taking bookings, managing venue bookings and facilitating successful courses
Efficiently processing invoices
General Office administration duties
Preparing classrooms and paperwork for course delivery
Training:
The Apprentice will work towards their Apprenticeship Standard in Business Administrator Level 3.
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course.
This is a Monthly Release programme, meaning you will attend Lincoln or Newark College one day per month during term time only. Attendance will take place within your contracted working hours.
Training Outcome:For the right candidate, exciting opportunities could become available within the business in areas such as marketing, sales, or business administration.Employer Description:McGovern Assessments specialises in construction, health and safety training, offering courses like NPORS, Streetworks, and NVQs. We also provide workplace training and inspections. Based in Swinderby, Lincolnshire, they serve the UK.Working Hours :Monday to Friday, 8.00am - 2:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
Administrator – Northampton – Earn £29,000 p/annum – Full Time - Immediate Start – Apply Now!Nexus People are looking for an Administrator in Corby to work with our client, who specialize in disposable packaging for the food industry. Employee Benefits: Competitive Salary: £29,000 p/annumImmediate Starts: Begin earning immediatelyWeekly Pay: Payday every FridayOvertime Opportunities: Boost your earningsExcellent Facilities: Comfortable break areasVending machinesSubsidised canteenFree, secure car parkingProfessional Development:Full trainingFree upskilling opportunitiesCareer Growth: Excellent opportunitiesHours: Full-time hours (Monday to Friday) Roles & Responsibilities: Order Processing: Accurately enter and manage customer orders received via email & phone into the internal order system ERPCustomer Communication: Communicate with customers to confirm orders, clarify any discrepancies, and provide updates on order status, availability, and delivery timelinesOrder Review: Check incoming orders for pricing, stock availability, and customer-specific requirements (e.g. delivery instructions, product configurations)Problem Resolution: Proactively identify and resolve issues related to order discrepancies, delays, or inventory shortages, escalating to the appropriate departments when neededInternal Coordination: Liaise with the sales, logistics, and warehouse teams to ensure timely and accurate order fulfilmentDocumentation: Prepare order-related documents such as order confirmations, delivery notes, and invoices where requiredData Maintenance: Ensure customer records and order history are accurately maintained in the systemReporting: Assist in generating order and delivery reports for internal use and performance trackingContinuous Improvement: Participate in ongoing process improvements to enhance order accuracy, speed, and customer satisfaction.This role may require other varied duties, so it would be beneficial if you were flexible and willing to learn new skills. About you: If you are a hard-working individual, who relishes a new challenge, we would love to hear from you.You will have at least 12 months related experience, and it is important that you have an excellent knowledge of the English language, and good mathematical skills. You will be a UK resident and will be able to travel to and from the site for your shift. We are unable to assist with VISA applications and cannot assist with relocation. Interested?If you are looking for a new opportunity and have the right experience for this role, click to apply today.....Read more...
Sales Administrator - Brighouse - £7.55 per hour - Full-time apprenticeship - Apply Now.Location: BrighouseWorking Hours: Monday to Friday - 09:00 to 17:00 Pay Rate: £7.55 p/hAbout the Role Are you reliable, hardworking, and ready to join a fast-paced environment where every day is different? We’re looking for Sales Administrators to join our team. You don’t need previous experience – just the right attitude, a willingness to learn, and a team-player mindset. If you’re ready to be part of a supportive workplace that values people from all walks of life, we’d love to hear from you!Whilst learning on the job, you will be completing a Level 3 Business Administration Apprenticeship. What You’ll Be DoingHandling inbound telephone calls as the first point of contactOnline geographical mapping across the UKMaking sales callsMaking outbound calls and interviewing candidatesLiaising with clients and candidatesOrganising site toursAssisting senior management with multiple requests that range from collating reports to making brews!Maintaining a tidy working environmentAny ad hoc requestsThis is a very varied role, and will give you a superb foundation for working in the logistics recruitment sector. What We’re Looking For We welcome applications from people with different backgrounds and experiences. You don’t need specific qualifications or previous experience – if you’re dependable and eager to get stuck in, you’re halfway there. You should be:A team player who communicates wellFlexible and able to follow instructionsPunctual, with a good work ethicConfident using a computer – Microsoft Excel and Outlook (& other internal systems – training to be provided where required)Polite but confident on the telephone, and have strong communication skills (both verbally and orally)Outgoing, and be able to work on your own, or as part of a highly charged teamAble understand the importance of working to deadlines and being able to communicate to people when you may not get something finished in timeWhat You’ll Get in ReturnWeekly payOn-the-job training and development28 days holiday a year (including Bank Hols)Extra day off each year for your birthday!Breakout area for lunchtimes – includes a pool table & a dart boardFree onsite car parkingGood transport links to Bradford, Halifax and HuddersfieldBrighouse town centre within walking distanceCareer development opportunities for the right personReal opportunity for a full-time role at the end of your apprenticeshipSound Like A Great Opportunity? Apply now for a call back from our team, and to book yourself an interview.....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
JOB DESCRIPTION
GENERAL PURPOSE OF THE JOB: The WTI Field Resource Foreman (Foreman) oversees and performs the safety, efficiency, and quality of the WTI field service business. Safety is our primary priority and will be embedded into every discussion, meeting, and project. As the clear and established leader of the WTI crew, the Foreman is focused on safety, crew management, and efficient execution of all WTI projects assigned within their respective region. It is the Foreman's responsibility to deliver timely service to all WTI customers and manage exposure to risks.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conduct the daily onsite safety brief before the start of the WTI project with the Sales Rep, customer, and the WTI crew. Inspect and ensure all surroundings, equipment, and tools and identify and discuss any safety concerns. Complete the Daily Hazard Analysis form and submit it to the Supervisors as applicable. The foreman also ensures that all technicians complete the Daily Hazard Analysis. Ensure all project communication is completed before the start of any WTI project. This includes but is not limited to communication with: WTI Field Resources Supervisor (Supervisor) daily and before starting new projects (ensure any/all communication with the Sales Reps is also shared with the Supervisor. Sales Rep weekly and/or as needed and before new projects. WTI crew members will discuss the scope of work, daily tasks, and the overall schedule. Customer/Client (as needed or required by the Sales Rep) daily and/or weekly. Efficient management of projects will include managing the crew's start and end times, daily productivity (hours, man-days, etc.), and ensuring tools and materials are available to complete the assigned project safely and efficiently. Complete the project per the approved scope of work or specification and after issuance by the Supervisor. Using a designated company-mandated reporting tool, the Foreman will complete an end-of-day and/or end-of-project walk-through to ensure the quality of workmanship and address any punch list items before leaving the job site. These items will include updates on work performed, materials consumed (T&M projects), and supplies purchased. Ensure all WTI Field Resources Reps (Field Reps) have a professional appearance and customer interaction while completing services for a customer. Responsible for ordering, tracking, and monitoring inventory and ensuring quarterly cycle counts are completed and submitted timely. Provide pricing for self-performing projects over $12,500. Submit all proposals of over $20,000 to the Supervisor for review and approval before submitting them to the GS Administrator for logging and distribution to the Sales Rep. Monitor and manage the Field Reps. Consult with the Supervisor to take appropriate steps or corrective measures to resolve employee work-related issues and necessary documentation. Work with the Supervisor to elevate the issues to HR as required. Coordinate with the Supervisor to create project schedules. Review time reports daily and make necessary corrections with the admin team. Attending all appropriate calls, meetings, and trainings. Perform any other duties and/or projects as required or assigned by the Supervisor or Regional Business Manager.
CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) is preferred but not required. OTHER SKILLS AND ABILITIES:
Minimum of five years of experience in the roofing industry. Must be thoroughly familiar with built-up, EPDM, PVC, and other forms of low-slope roofing systems, as well as metal and other steep-sloop roofing systems, and how to repair them properly Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Apply for this ad Online!....Read more...
Provide administrative support across departments, including sales, technical, and customer service teams
Assist with managing client accounts, updating CRM systems, and maintaining accurate records
Support the preparation of quotes, invoices, and order processing for IT hardware, software, and services
Maintain databases, ensuring information on products, services, and suppliers is current
Follow data protection, cyber security, and confidentiality procedures relevant to the IT sector
Training:
Level 3 Business Administrator Apprenticeship Standard
You will attend Coventry and Warwickshire Chamber of Commerce Training once a week based in Radford, Coventry
Training Outcome:
This role is a brilliant opportunity for someone who is seeking to develop themselves within an exciting team and a permanent position may be available for the right candidate
Employer Description:Based in Warwickshire, Emerald Group offers specialist IT support solutions across the West Midlands, giving you and your business a personable and friendly service for all of your IT needs.
The Emerald Group team are all friendly and relatable. We take the time to get to know our clients so we can offer the best IT support packages.
Offering personable solutions to fit the needs of our clients (Business and non-business). Emerald will always work with you to identify your goals and advise how technology will help you achieve them.Working Hours :Office working hours.
Shifts to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assisting the Transport manager with the following:
Planning shipments with haulier networks ensuring that goods are transported efficiently and safely to their destinations
Assisting with route planning
Constantly communicate with our customer service teams to ensure customer KPI’s and targets are achieved and maintained
Monitoring shipments throughout the day
Working closely with warehouse staff to manage picks, inventory and logistics
Training:
Business Administrator Level 3
Delivery of the apprenticeship will be within the workplace; regular onsite visits will take place every calendar month
Maths and English Functional skills delivered within a college setting (if applicable)
Training Outcome:This role is pivotal to the business, those who train/develop in the role will have a sound understanding of the business. Possible progression into a more technical/site-based role or an external sales role is possible.Employer Description:As a business we provided roofing solutions for new build and refurbishment projects. We work with a number of different offerings ranging from reinforced polymer modified bituminous waterproofing membranes to green roof solutions. Working with key clients and contractors across the building sector.Working Hours :Monday to Friday 39 hours per week in total.
Office hours are: 8.30am to 5.00pm on Mondays to Thursdays, with a 30-minute lunch and 8.30am to 4.00pm on Fridays, with a 30-minute lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Good geographical knowledge,Proactive decision maker,Effectively prioritise work....Read more...
