Work closely with the MIS/Claims Coordinator to support with the administration of monthly funding claims, working to deadlines required by funding agencies
Examination and input of all learner paperwork onto funding and project systems to ensure compliance
Administration of some finance duties including the processing of invoices
Process all purchase and sales invoices onto Sage Accounts software
Sample documentation as part of internal audit processes
Liaise with team members to collate and update learner evidence packs, requesting missing items where appropriate
Provide support to trainers in classrooms setting up and closing down, both in-centre and various locations within the north east region
Provide a high level of customer service for internal and external stakeholders, using a variety of written and verbal communication methods
Support managers with performance reporting and ad-hoc reports when required
Provide hospitality for visitors and learners attending training courses
Work to extremely high levels of confidentiality
Assist other members of staff in maintaining quality systems and procedures
General reception / administration duties
Health and Safety:
Ensure with other staff the health, safety, welfare and discipline of learners, in accordance with current legislation and the Health and Safety Policy of the Company
Equality and Diversity:
To work with others to ensure that learners, staff and other customers are treated with respect and consideration in an environment free from harassment and discrimination
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will attend monthly day release sessions at Access Training
Training Outcome:
Upon successful completion of the BA apprenticeship, there will then be an opportunity to progress to the Level 2 Accounting apprenticeship
Employer Description:The successful applicant will join one of the most well-established training providers in the region. Award winning Access Training Limited have 41 years’ experience of delivering training programmes for local people,Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Inventory Management:
Assisting the Parts manager in maintaining accurate inventory levels of motor vehicle parts.
Assist with stock checks and inventory audits.
Ensure that all parts are correctly labelled and stored in designated areas.
Customer Service:
Provide excellent customer service by assisting customers with inquiries regarding parts availability and specifications.
Process orders efficiently and assisting with the organisation of timely delivery of parts to customers or workshops.
Handle returns and exchanges as directed by the Parts Manager.
Parts Identification:
Use catalogues, computer systems, or manuals to identify the correct parts for various vehicle makes and models.
Assist the Parts Manager in providing technicians with the necessary parts for repairs and maintenance.
Sales Support:
Assist in the preparation of quotes for customers based on their needs.
Promote special offers or new products to customers as appropriate.
Administrative Duties:
Maintain accurate records of transactions, including sales orders, invoices, and delivery notes.
Assist in processing purchase orders for new stock as required.
Health & Safety Compliance:
Adhere to health and safety regulations while handling tools and equipment.
Maintain a clean and organised workspace to promote safety within the workplace.
Training:
Level 3 Business Administration Apprenticeship Standard qualification
Where a business administrator has not already achieved Level 2 English and maths, they must do so before taking the end-point assessment.
In house training will be provided on an ongoing daily basis. You will not be required to attend Dudley College premises as the course is delivered in the workplace only. An assessor will be allocated to you to progress/help you through you course. Continual assessments, coupled with assignments/or exams depending on course of study. Time spent training will be part of the agreed contracted hours of the working week.
At the end of your training, you will sit an exam and submit course work as part of your assessment, and you will receive a Level 3 qualification.
Apprentice will also undertake training as required on Health & Safety, Fire Safety and any other training required for the post.
Direct coaching and supervision will be fully supported.
Training Outcome:
The postholder would be supporting other team members. May be opportunity to expand the role in future.
Employer Description:We are a third-generation family business with a great reputation for customer care and for being passionate and knowledgeable about what we do. We really care about our staff and customers and providing the best possible service and working environment. We are an authorised MG franchise dealer, we sell new and used cars, service and repair cars and also sell parts to the trade and retail customers. We value the Apprenticeship scheme and have had several apprentices over the years. We currently have a young person in post nearing completion of their motor vehicle technician apprenticeship. We offer full support and encouragement to all our apprentices doing everything we can to help them succeed.Working Hours :Monday to Friday, 9:00am to 5:00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Accuracy skills,Comprehend instructions,Professional attitude,Computer skills,Time management,Punctuality,Flexible,Friendly,Presentable,Has a Driving License....Read more...
As a Business Administrator Apprentice, you will be responsible for providing general administrative support to the business. This will include a range of duties such as:
Answering and redirecting phone calls in a professional and courteous manner
Managing and responding to emails efficiently
Assisting with sales order processing and ensuring timely delivery to customers
Collaborating with suppliers, retail, and trade customers to ensure smooth business operations
Updating websites and social media platforms to promote the company's products and services
Maintaining accurate and organised filing systems
Supporting logistics activities, including coordinating shipments and maintaining inventory records
Assisting with photocopying and document preparation as needed
Conducting data input and ensuring accuracy and completeness of information
Performing any other general administrative duties and ad-hoc tasks as assigned by management
If you are enthusiastic, motivated, and eager to kick-start your career in business administration, we encourage you to apply for this apprenticeship. Please submit your resume and a cover letter explaining your interest in the role and how your skills align with the job requirements.
As an apprentice, you will receive a competitive salary and the opportunity to gain a recognized qualification while gaining real-world experience.
We are an equal opportunity employer and welcome applications from all qualified candidates.Training:
BTEC Level 3 Diploma in Business Administration, QCF
Employer Rights and Responsibilities
Personal Learning and Thinking Skills
Training Outcome:
To be offered a full-time position once apprenticeship is complete. The opportunities in the world of business are endless. Many apprentices start in business administration, customer service or accountancy, which are great stepping stones into lots of exciting careers. You can go on to specialise in a particular field and into management
You will find people who started in administration working in all professional areas and at all levels
If you are good at IT and enjoy working with others then a Business Apprenticeship could give your career a great start
Employer Description:MollyDoo Baby is synonymous with the high quality manufacture of baby & children's mattresses, supplying the nursery trade, furniture, hotel, leisure, educational, childcare & health industries.
Based in Lancashire, historically famous for manufacturing & textiles, we specialise in the manufacture of all types of baby & children's mattresses with a variety of fillings and coverings.Working Hours :Monday - Thursday, 09:00 - 17:00Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
We are looking for an enthusiastic Customer Support Apprentice to join our team that specialize in supporting our internal & external customers as part of the Sales & Marketing department based in Huddersfield, UK.
During your placement with us, you will learn how a major global organisation operates, gaining the tools and exposure you will need to become an expert in the industry and power your potential!
In this role, you will make an impact in the following ways by:
Building relationships with internal & external customers
Taking part in customer calls and also communicating with key stakeholders via email & Teams
Working with internal cross functional teams using and developing your communication skills
Coordinating internal teams in order to find successful outcomes
Learning internal systems so that you can support the Customer Support team with daily tasks
Developing your problem solving skills in order to assist the team with customer issues
Supporting the team on projects, this may be from an administrative stand point or representing the customer
Developing excel and presentation skills communicating effectively with internal and external stakeholders
Training:
Competent use of Microsoft software packages such as PowerPoint, Excel and Word with a strong aptitude for technology, ability to research and implement technology solutions.
Effective communication, developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences
Why Cummins:
As an apprentice at Cummins, you will have the chance to develop your skills and knowledge in a supportive and dynamic environment
Our program is designed to provide a comprehensive learning experience that prepares you for a successful career in the industry
Working at Cummins:
At Cummins, we are dedicated to diversity in the workplace and our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, and/or expression or other status protected by law
Training Outcome:
Should you be offered the Level 2 Customer Service apprenticeship, on successful completion, you may be offered the opportunity to later progress onto the Level 3 Business Administrator Apprenticeship
There is a strong possibility you will be offered a permanent position, following satisfactory employment and achievement of the apprenticeship programme
Employer Description:Cummins Turbo Technologies is the only manufacturer focused solely on medium- to heavy-duty diesel engine turbo technologies. For more than 60 years, we have delivered innovative, reliable turbocharger solutions for our customers. Our vision for turbocharger solutions, thanks to our rich company heritage derived from our Holset® brand, sets us apart as a technology leader.Working Hours :Monday - Friday, 8.30am - 4.30pm.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Problem solving skills,Team working,Time Keeping & attendance....Read more...
Your responsibilities will include:
· Gain a deep understanding of Forthay Granola’s purpose, activities, goals, values, and vision for the future.
· Assist in the creation of social media newsletters and campaigns.
· Learn to use Klaviyo (CRM system) to manage communications with wholesale and online customers.
· Process online sales and prepare orders for dispatch in a timely manner.
· Learn to update the Forthay Granola website and maintain online records as needed.
· Regularly audit ingredients, stationery, and printing stock levels to ensure they are satisfactory and organized.
· Maintain an up-to-date supplier ingredients costing spreadsheet, reporting any changes.
· Engage with wholesale stockists professionally via phone and email.
· Record orders and communicate updates regarding new products, processes, or procedures.
· Prepare granola bags, labels, and branding, ensuring all products are correctly labelled with batch numbers and sell-by dates.
· Prepare and send out sample boxes for potential new stockists, documenting all relevant details.
· Follow established procedures for administering all outgoing Royal Mail post and packages.
· Understand and adhere to all relevant laws and regulations, including data protection, health and safety, food hygiene, and food allergy management – full training provided.
· Assist in packing and administration tasks prior to the distribution of deliveries.
· Maintain all administration records and processes with accuracy and attention to detail.
· Actively support colleagues across all aspects of the business.
· Communicate to suppliers, stockists and customers on the phone and via email, delivering excellent customer service at all times
· Engage in problem-solving and initiate process improvements to save time, reduce costs, and enhance the customer experience.
· Participate in Product Preparation and Baking Processes
Training:Whilst the majority of training will take place at the employer's premises, there will be occasional attendance required at Cirencester College.Training Outcome:Successful completion of the apprenticeship could lead to a full time job as company administrator.Employer Description:Forthay Granola was created in the farmhouse kitchen of our bed and breakfast, situated in the idyllic location in Gloucestershire’s Cotswold Hills, an Area of Outstanding Natural Beauty (AONB). We have always made gluten free granola as part of our guests’ breakfast. The guests raved about our granola and thankfully persuaded us to sell it by the bag. Each bag is handmade and freshly baked to order.
That was 4 years ago, we now supply granola and muesli to over 140 farm shops, deli’s, boutique hotels and cafes around the South of England. We have won several Taste Awards from the Guild of Fine Food and with this new appointment plan to expand nationally.Working Hours :Working hours Monday – Friday start 9am variable hours over 4 to 5 days a week depending on projects. Exact shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Physical fitness,ability to multi-task,Time management....Read more...
