Provide first-line and second-line technical support for desktop hardware, software, and related IT services
Resolve incidents escalated from the Service Desk, ensuring service levels are met and colleagues receive excellent support
Support the configuration, installation, maintenance, and imaging of desktop and laptop devices
Assist with the preparation, issue, collection, and movement of IT equipment while maintaining accurate asset records
Carry out basic system administration activities, including support for user and computer accounts
Contribute to problem management, knowledge sharing, and IT projects, helping drive innovation and continuous improvement
Training:Information Communications Technician Level 3.Training Outcome: IT Technician level 3. Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Assist qualified electricians with planned preventative maintenance on electrical systems and equipment
Support inspections, testing, fault finding and repairs in line with BS 7671 Wiring Regulations and healthcare requirements
Help maintain and develop knowledge of critical hospital systems including low-voltage distribution, emergency lighting, standby generators and uninterruptible power supplies
Follow safe systems of work, permits-to-work, isolation procedures and all relevant health and safety requirements
Assist with maintenance documentation, job records and electronic maintenance management systems
Attend college, complete apprenticeship coursework and actively develop your technical knowledge and skills
Training:Installation and Maintenance Electrician Level 3.Training Outcome:Electrician.Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Team working,Initiative....Read more...
As a Level 3 Information Communications Technician Apprentice, you will take a role in the evolution, development, specification, testing, and first‑ and second‑line support of the council’s diverse finance and digital services. This includes working extensively with the Microsoft product suite, as well as supporting a range of local government legacy systems, hybrid private and public cloud environments, personal devices, and underlying infrastructure.Training:As a Level 3 Apprentice within the Council, you will benefit from a supportive and rewarding environment designed to help you grow and succeed, including:
A structured apprenticeship programme leading to a recognised Level 3 qualificationAttendance at college one day per week and four days in the council officesHands on experience in digital services, project support, and operational delivery within a Local AuthorityOngoing training, mentoring, and support from experienced colleaguesThe opportunity to develop technical skillsThe chance to broaden your understanding of public sector digital services, including accessibility, cyber security, and GDPRExposure to real projects that make a difference to local residents and Council servicesA friendly, inclusive working environment with opportunities to build professional networksTraining Outcome:
The opportunity to develop technical skills
The chance to broaden your understanding of public sector digital services, including accessibility, cyber security, and GDPR
Exposure to real projects that make a difference to local residents and council services
A friendly, inclusive working environment with opportunities to build professional networks
Employer Description:Tendring District Councils (TDC) main offices are based in Clacton-on-Sea, the largest town. Other towns are Brightlingsea, Harwich, Frinton-on-Sea and Walton-on-the-Naze along with a number of rural areas. Economic Growth sits within the Economic Growth and Leisure department and work closely with the Creative & Cultural team as well as Planning and Assets.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Analytical skills,Logical,Team working,Initiative....Read more...
Seeking an exceptional Framework Bid Writer to join a leading UK consultancy firm specialising in public sector IT solutions and services.Company Overview:This company is a well-established management consultancy focused on delivering IT and business solutions to government bodies and public sector organisations across the UK. With an impressive track record spanning 20 years, they have secured numerous positions on prestigious procurement frameworks, enabling them to provide their expertise to a diverse range of clients.Job Overview:As a Framework Bid Writer, you will play a pivotal role in crafting compelling bids for major government procurement frameworks. These frameworks cover a wide array of areas, including IT software, implementation, support, business consultancy, and management consultancy services. Your primary responsibility will be to develop original and unique responses that showcase the company's capabilities and expertise, ensuring a successful bid outcome.Here's what you'll be doing:Conduct in-depth research and gather comprehensive information to develop knowledgeable and well-crafted bid responsesCollaborate with subject matter experts, both internally and externally, to gather technical and domain-specific insightsCraft clear, concise, and persuasive bid documentation that effectively addresses the requirements set forth by the procurement frameworksIterate and refine bid responses based on constructive feedback to maximise scoring potentialSupport the final bid assembly and submission process, ensuring accuracy and adherence to guidelinesHere are the skills you'll need:Proven expertise in management consultancy, with a strong ability to research and write knowledgeably on diverse subjectsExceptional bid writing skills, with experience in creating high-quality documentation under tight deadlinesBroad knowledge of government and public sector best practices, policies, legislation, and standardsFamiliarity with IT professional services, project lifecycles, and delivery methodologiesStrong analytical and critical thinking abilities to accurately interpret and respond to bid requirementsExcellent communication and interpersonal skills, with the ability to collaborate effectively as part of a teamAttention to detail and a commitment to producing accurate and polished workHere are the benefits of this job:Competitive salary package, including pension and healthcare benefitsOpportunities for professional growth and career advancement in a dynamic industryCollaboration with experienced professionals in a best-in-class consultancy firmExposure to high-profile government procurement frameworks and public sector projectsWork Permissions:You must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Pursuing a career in the public sector IT consultancy industry offers a unique opportunity to contribute to the digital transformation of government services. By leveraging your expertise in bid writing and management consultancy, you can play a crucial role in securing lucrative contracts and delivering innovative solutions that improve the lives of citizens across the UK.....Read more...
Processing payroll transactions accurately and on time, including starters, leavers, contractual changes, absence, overtime and other pay-related adjustments
Supporting payroll processing activities across multiple payrolls, ensuring data is entered and validated in line with company procedures and payroll deadlines
Maintaining and updating employee payroll records, ensuring information remains accurate, secure and compliant
Assisting with payroll checks and reconciliations to help ensure employees are paid correctly and on time
Responding to payroll queries by telephone, email and ServiceNow, with clarity and professionalism, because behind every query is a colleague who relies on their pay being accurate
Training:Payroll Apprentice.
Location: Hybrid, Homer Road & Online.
Schedule: 18 months FTC, 37.5 hours per week, Monday – Friday, 09:00 – 17:00.
Salary: £20,046.00 per annum plus benefits & 25 days annual leave.
Apprenticeship Qualification: Payroll Administrator Level 3 Apprenticeship standard.Provider: MBKB Training Limited.
Training Outcome:Specific routes and progression can be discussed with the Hiring Manager upon or near completion.Employer Description:At Serco, not only is the nature of the work we do important, everyone has an important role to play, from caring for vulnerable people to managing complex public services. We are a team of 50,000 people responsible for delivering essential public services around the world in areas including defence, transport, justice, immigration, healthcare and citizen services. We are innovators, committed to redesigning and improving public services for the benefit of everyone.Working Hours :Schedule: 18 months FTC, 37.5 hours per week, Monday – Friday, 09:00 – 17:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working....Read more...
Joining an established team of experienced volunteers running a library for the local community. Volunteers work shifts of 2-4 hours. The apprentice would work closely with volunteers and provide help as needed and also bridge the gaps across shifts to assist in smooth running.
Specific tasks include:
Assisting members of the public with finding books; issuing, renewing and returning of books
Shelving books and keeping shelves orderly, using the library’s book filing system
Assisting members of the public with photocopying, printing and scanning
Assisting with overdue book follow-up procedures & inventory checks
Opening and closing the library as needed
Assist with library events as needed
Other general administrative duties as required
Helping with minor IT issues including questions by the public
Training:
Level 3 Library, Information and Archive Services Assistant Apprenticeship Standard
All learning will be completed remotely via an online platform called 'BUD'
Training Outcome:
Possible full-time employment upon completion of the apprenticeship
Employer Description:Public library operating as a community charity with 5,000 card holders and 25,000 books. Supported by local volunteers.Working Hours :4 days out of 6 by mutual arrangement (must include a weekend day). Usually this works out as:
Wednesday, 10.00am - 6.00pm.
Thursday, 10.00am - 7.00pm.
Friday, 10.00am - 7.00pm.
Saturday, 12.00pm - 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Your job duties will include:
Respond to first-line IT support requests from colleagues by phone, email, ticketing system or in person
Log, update and track IT incidents and service requests, escalating more complex issues where needed
Help troubleshoot common hardware, software, printer, laptop, desktop, Microsoft 365 and basic network issues
Support the setup of new starters, including user accounts, laptops, software access and basic device configuration
Carry out routine IT administration tasks such as password resets, access updates and maintaining IT asset records
Assist with creating and updating simple IT guides, FAQs and documentation to help staff resolve common issues
Training Outcome:Potential position upon completion of the apprenticeship.Employer Description:Camargue Group is a corporate communications, public affairs, and digital agency specialising in the property, infrastructure, and business services sectors.
The agency provides B2B communications, public affairs, community consultation, crisis management, digital engagement, and branding.
In addition to our Cheltenham headquarters, we maintain offices in London, Birmingham, Cardiff, and York.Working Hours :Monday - Friday 9.00am - 5.30pm with 1 hour for lunch. Not including bank / public holidays.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative....Read more...
Supporting both the Product Development and Business Development teams
Coordinating meetings
Supporting projects
Maintaining records and systems
Assisting with stakeholder communications
Providing general administrative support to ensure the smooth delivery of our products and services
Training:
As part of the apprenticeship you will be required to attend college on a day release one day per month
This will be blended learning with classes being held face to face at The Sheffield College, Hillsborough Campus and online via Google Classroom
Training Outcome:
Possibility of permanent employment upon successful completion of apprenticeship
Employer Description:SFJ Awards is a nationally recognised and regulated Awarding Organisation, Custom Certification Services provider and an approved apprenticeship End-Point Assessment Organisation (EPAO). Our industry-leading team work to add value and impact to the development of workforce skills, flexibility and jobs. We help employers and training providers to increase confidence, improve productivity and have a positive impact on people’s lives, through the certainty and assurance we bring to the quality of learning and skills development amongst individuals and organisations providing services for public benefit. Through a collaborative approach, our centres and customers receive a personal, practical and friendly experience; from a team of specialists with in-depth knowledge and experience, driven by our shared values of passion, integrity, respect and innovation. SFJ Awards is part of the Workforce Development Trust group, which includes Skills for Health, Skills for Justice and People 1st International. Supporting employers and training providers deliver world-class learning and development across key public sector organisations including Policing, Fire & Rescue Services, Security, Healthcare, and many more.Working Hours :Monday to Friday, 9:00am- 5:00pm with a 30-minute unpaid lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include:
Providing a high-quality and efficient general administration support service
Communicating with members of the public, the call centre and internal and external agencies to ensure the best service is delivered
Maintaining specific databases, inputting and extracting data
Maintaining up-to-date, accurate, and quality data on appropriate systems and more
Processing invoices
Training:
Business Administrator Level 3 Apprenticeship Standard
End Point Assessment (EPA)
Functional Skills in maths, English if required
Regular training and development sessions to meet the needs of the employer and the apprentice
On and off-the-job training and location to be confirmed
Training Outcome:
The successful candidate will be given the opportunity of full-time employment upon completion of the advanced apprenticeship if available
Employer Description:Hull City Council's Fostering professional practice team provide efficient, customer focused administration support to Adult, Children and Family Services.
The team provides a high quality and efficient general administration support service, communicating with members of the public, the call centre and internal and external agencies to ensure best service is delivered.
The team also ensure that an effective range of services for children are planned, actioned and reviewed in accordance with statutory and information governance procedures.Working Hours :Monday to Friday, times to be arranged.Skills: Communication skills,IT skills,Organisation skills,Problem solving skills,Administrative skills,Non judgemental....Read more...
As an Account Director, you'll play a key role in delivering media results for your clients and lead your team to success. With 5-10 years of experience and a B.A. in Public Relations or a related field, you'll have a strong interest in financial services, professional services, technology and/or B2B communications. You're an excellent communicator, a detail-oriented problem solver, and an enthusiastic team player.Here's what you'll be doing:Lead the Charge: Take the lead in delivering media results for your clients and mentor junior staff.Master the Craft: Demonstrate a deep understanding of the PR industry and your client's business.Be the Boss: Manage financial operations and be the day-to-day client contact.Write the Script: Write strategic client documents and presentations.Be the Champion: Ensure your team is motivated and engaged.New Business Opportunities: Seek new business opportunities and present new ideas to senior managers.Here are the skills you'll need:Experience: 5-10 years in the PR industry.Education: B.A. in Public Relations, Communications, or a related field.Passion: Strong interest in financial services, professional services, technology and/or B2B communications.Technical Skills: Adept in Microsoft Suite (Outlook, Excel, etc.).Quality Assurance: Eye for detail and ensuring quality deliverables.Proactivity: Eager to actively participate in agency-wide events and activities.Here are the benefits of this job:Healthcare: Premium healthcare plans including medical and vision coverage.Pension Plan: 4.5% pension match.Flexibility: Hybrid work model (3 days in the office, 2 days from home) and 2 weeks of remote work per year.Time Off: Generous PTO package including birthday PTO and 6 "It's Ok" days.Career Opportunities: Custom career opportunities to choose your own adventure.Our Core Values:Chemistry, Collaboration and Belonging: Our friendly culture inspires teamwork and cooperation.Grit and Hustle: We work hard and never take shortcuts.The Excitement of New Challenges: We view challenges as opportunities and embrace them.A Workplace with Humanity: We recognise the demand of our work and strive to maintain a humane and enjoyable workplace.....Read more...
Building Services concerns itself with the mechanical, electrical and public health design for building projects.
Duties include:
Developing sustainable designs and working with architects to provide ventilation, heating/cooling, lighting and power solutions using 3D modelling software
The role also covers overseeing the design being constructed and commissioned on site
You will attend the taught elements of your apprenticeship (including 1 day a week studying at London South Bank University and 4 days a week working at our London office).
Tasks include:
Developing knowledge and experience with electrical, mechanical engineering and public health
Developing knowledge in sustainable and energy efficient solutions
Developing skills in using 3D building modelling software such as Revit
Being a key member of the team supporting the design development
Training:You will be studying for a BEng (Hons) in Building Services Engineering at London South Bank University, as well as achieving Incorporated Engineer status with the Chartered Institute of Building Services Engineers (CIBSE) at your End Point Assessment.
In addition to this, at Waterman, you will experience the following continuous learning opportunities:
Workplace shadowing
Dedicated mentoring
Technical skills including software, people skills and health & safety training
Periodic in-house training from internal or external resource
Webinars and e-learning
Development days
Training Outcome:
An excellent opportunity to first work towards becoming an Incorporated Engineer with the Chartered Institute of Building Services Engineers (CIBSE) with full support of a dedicated mentor and line manager and then work towards becoming fully Chartered once the apprenticeship is completed
There are excellent opportunities to develop your career within Waterman Group through in-house workshops, online learning, via the annual appraisal process and through CIBSE focused working groups
Employer Description:Waterman Group is a multidisciplinary consultancy providing sustainable solutions to meet the planning, engineering design and project delivery needs of the property, infrastructure, environment and energy markets. Founded in 1952, the company has since grown into a leading engineering and environmental consultancy with offices throughout the UK, Australia and Europe.Working Hours :Monday - Friday, 9.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Creative....Read more...
Internal Auditor – Public Sector Services – Cannock – Homebased
Due to recent expansion, a growing Internal Auditing Organisation is currently looking for a few Internal Auditors to help with their growing workload. The offices are based in Cannock, but the company offer hybrid working meaning you will only need to be in the office two or three times a week.
The company provides internal auditing services for a range of organisations, mainly in public sector services, charity, and local government sectors. It would be useful if you have experience in these fields; however, if your internal auditing experience has been varied, it would be good to hear from you.
You will need to have at least 12 months of experience as an Internal Auditor; however, we are open to candidates who have more experience, as the role can be developed into a Senior Internal Auditor role for someone with five plus years of experience.
It would be great if you have any industry qualifications in Internal Auditing or are working towards any qualifications. The company will help with your qualifications when needed and has been involved with different industry bodies in the past.
This company has a track record of developing the careers of their staff. If you show initiative and have a productive work rate, hitting deadlines within budget, you can expect regular pay reviews and career opportunities.
Apart from an interesting career path, you will be rewarded with an excellent starting salary, pay reviews, bonus, and other excellent benefits.
Due to the opportunities this role provides, I’m expecting a lot of interest. So, if you are interested, I suggest making an application now or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment and Scientific recruitment specialists at Newton Colmore, on +44 121 268 2240, or make an application, and one of our team at Newton Colmore will contact you.
Newton Colmore Consulting is a specialist recruitment company within the Medical Devices, Scientific Engineering, Data Science, Machine Learning, Scientific Software, Robotics, Science, Electronics Design, New Product Design, Human Factors, Regulatory Affairs, Quality Assurance, and Field Service Engineering sectors.....Read more...
As an Apprentice Business Support Officer, you will play a vital role in supporting the Family Connect team by processing referrals, recording information accurately, and ensuring sensitive safeguarding information is handled efficiently and confidentially.
Key responsibilities include:
Process safeguarding referrals from partner agencies, including Police, Health Services, Education, Early Help providers, and other statutory and voluntary organisations.
Record referrals and safeguarding information accurately on the appropriate case management systems
Ensure information is processed promptly and allocated in accordance with service procedures and statutory timescales
Maintain accurate electronic records and update databases in line with service requirements
Other ad hoc duties such as processing and sending letters and maintaining shared inboxes
Record information accurately, ensuring appropriate action is taken in line with safeguarding procedures
Prepare, distribute, and maintain records, reports, correspondence, and documentation
Support the organisation and administration of meetings where required
Handle highly sensitive, confidential, and often distressing information relating to children, families, abuse, neglect, domestic abuse, exploitation, and other safeguarding concerns
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:This is a fixed-term for 18-months; however, this can lead to permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday to Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Increase awareness and uptake of Family Hub services, particularly among families who are vulnerable, or are experiencing barriers to engagement
Promote engagement, inclusion, and participation with Family Hub services across communities.
Support the planning, delivery, and evaluation of services to ensure high-quality provision and positive outcomes for children and families.
Deliver 1:1 support for children, young people, and families.
Facilitate group sessions for children, young people and families.
Work with partners to ensure families receive the right support, at the right time, in an easy way.
Training Outcome:Outreach and Engagement, Children's Services.Employer Description:Rotherham Council employ almost 5,000 people to provide essential services to our 260,000 residents. It also has an important role in working with other providers of public services across Rotherham for residents and 100,000 people who work in Rotherham. You could become part of a team that makes a difference.Working Hours :Variable Monday to Friday but could include weekends when required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Non judgemental,Patience....Read more...
You would be the first point of contact for all bereavement related enquiries at Thornton Crematoria from Funeral Directors, Clergy, bereaved families and the general public.
To ensure that all burial and cremation documents are processed in line with all statutory legislation in a timely manner. Provide further administrative support for the service for all aspects of service delivery and customer care to the bereaved and other service users
To undertake the cremation process of deceased persons under the direction of the Bereavement Services Manager, in accordance with the codes of practice, ethics and all relevant to date legislation.
To provide a caring, sensitive, and high-quality service to the bereaved and members of the public attending the cremation service. To undertake all chapel duties in the crematorium in readiness for service provision and all associated work in the environment within the crematorium.Training:Qualification - Level 2 Customer Services Practitioner
Apprentices without Level 1 or above English and maths will need to achieve this level and take the test for Level 2 English and maths prior to taking the end-point assessment.
On and off-the-job training and location to be confirmed.Training Outcome:Support towards the end of a fixed-term contract is provided by a dedicated Apprenticeship Team, which includes eligibility for redeployment in the last 2 months of the contract.Employer Description:Sefton Council is a local authority within the Liverpool City Region. Sefton is a diverse and exciting borough and is a great place to live and work. As an employer we can offer a diverse range of job roles across a variety of settings. We offer attractive conditions of service which allow for a good work life balance and invest in our staff through our learning and development programme.Working Hours :Monday to Friday, 8.30am to 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Empathy....Read more...
Deliver first line technical support, troubleshooting, and remote monitoring services to customers and schools.
Log, manage, and resolve incidents through the Service Management System, ensuring SLA compliance.
Act as a key point of contact between customers, internal teams, and third-party suppliers.
Monitor support queues, escalate issues where required, and manage asset and change control activities.
Support project work and assist with additional duties requested by the Network Manager.
Complete training programmes and maintain compliance with Health & Safety, ISO, and company policies.
Maintain a professional, organised, and customer-focused working environment.
Training:Why choose our Azure Cloud Support Specialist apprenticeship?
The new Microsoft Azure Cloud Support Specialist Level 3 programme has been designed in partnership with Microsoft to build Azure cloud capabilities in your organisation.
This new Microsoft apprenticeship is part of QA's drive to support Microsoft’s Get On 2021 campaign, a five-year initiative to help 1.5 million people build careers in technology and help 300,000 connect to tech job opportunities.
QA’s Azure Cloud Support Specialist Level 3 apprenticeship programme enables the apprentice to:
Learn on-premise and cloud-enabled technologies and services
Learn technical content that aligns to and is relevant to employers and the market
Gain an Azure Fundamentals qualification and a Microsoft 365 fundamentals qualification
Get an introduction to Windows, Linux and PowerShell
Tools and technologies learned: Learners will learn to use Microsoft Azure, Microsoft 365, Windows 10, AWS, Linux, PowerShell.Training Outcome:90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.Employer Description:European Electronique is a leading UK systems Integrator, specializing in the delivery of secure technology platforms including Hybrid IT, Cyber Security and Networking Infrastructure. Our innovative solutions are created in partnership with first class technology vendors and the vision of our customers provides the foundation on which we build. European Electronique specializes in designing and implementing solutions for public sector institutions including, Education, Healthcare and Local Government delivering key public services.Working Hours :Monday to Friday, 9.00am to 5.30pm.Skills: IT skills,Attention to detail,Organisation skills,Team working,Non judgemental....Read more...
Provide a variety of pharmacy and medicines services to patients, the public and other professional healthcare teams
Support the delivery of pharmacy services in a variety of pharmacy environments
Supply, preparation, and assembly of medicines
Ordering and receiving medicines, as well as their storage, disposal, and return
Understanding of healthy lifestyle choices and relevant screening services
Understand and work to standard operating procedures
Training:
The candidate will receive a Pharmacy Services Assistant Level 2 qualification
This training will be conducted primarily at the employer’s site, method to be confirmed
Functional Skills English and maths if required
Training Outcome:
Potential of leading to full time employment or progression onto a level 3 qualification
Employer Description:We pride ourselves in our commitment to provide a professional and speedy service, whilst maintaining the highest level of confidentiality of customer personal health care information.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
Support Project Managers in the planning, coordination, delivery, and closure of digital projects
Maintain project documentation, including project plans, RAID logs, action trackers, and status reports for multiple projects
Coordinate project meetings, workshops, and stakeholder sessions, including preparing agendas and recording actions
Monitor project progress, milestones, deliverables, and dependencies, escalating risks and issues where appropriate
Assist with stakeholder communications and the preparation of project updates, reports, and presentations
Support project governance processes and ensure project information is accurate, up to date, and compliant with company standards
Work collaboratively with internal teams, customers, suppliers, and other stakeholders to support successful project delivery
Contribute to risk, issue, change, and action management activities throughout the project lifecycle
Identify opportunities for continuous improvement and contribute to lessons learned and process enhancement activities
Complete all apprenticeship learning, training, and assessments while developing project management knowledge, skills, and professional behaviours
Training Outcome:
Junior Project Manager
Project Manager
Project Coordinator
Product Owner
Programme Manager
Programme Director
Operations Manager
Operations Director
Employer Description:Announced in 2020 as one of the UK’s top 70 most ambitious high growth technology companies, we have also been listed twice as a Top 100 Apprenticeship Employer, and won employer of the year at The National Apprenticeship Awards, regionally and nationally. With around 45% of our employees being current or qualified apprentices, we truly invest in developing homegrown talent.
Invuse is part of INV Group, a specialist technology group helping the UK Public Sector design better digital services and introduce safe, governed AI.
We specialise in user research, service design, accessibility and digital experiences. Our work helps organisations redesign services so they are easier for citizens to use and more efficient for staff to deliver.
Working as part of INV Group, we combine human-centred design with modern digital platforms and AI-enabled workflows to support secure, compliant service transformation across the UK public sector.
Our goal is simple: to help organisations deliver digital services that are intuitive, accessible and built for real-world impact.
Invuse is committed to providing equal employment opportunities for allWorking Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
Support the planning and delivery of active travel projects, campaigns and community engagement activities across the West Midlands
Assist with engagement activities in schools, workplaces and local communities to encourage more people to walk, wheel and cycle
Help collect, analyse and present data to support project monitoring, evaluation and future improvements
Support the creation of communications, promotional materials and resources that encourage active travel
Provide administrative support to help deliver projects, meetings, workshops and events
Work alongside experienced colleagues across Transport for West Midlands, gaining practical experience across a range of active travel programmes
Build positive working relationships with colleagues, community groups, stakeholders and members of the public
Learn how active travel programmes are developed and delivered to support healthier, greener and better-connected communities
Training:
As this is an apprenticeship, you'll have dedicated time during your working week to complete your learning and coursework alongside gaining practical experience within the team
Training Outcome:
The candidate will be given the opportunity to develop their career in the public sector
Employer Description:Combined Authorities exist to grow economies in their regions. They invest in projects across areas such as transport, skills and wellbeing. West Midlands Combined Authority was set up in 2016 to deliver an ambitious plan to drive inclusive economic growth in the West Midlands. Most services are delivered by our partners. Instead, we deliver plans and funding that unlock those services. We represent seven local authorities (Birmingham, Wolverhampton, Coventry, Dudley, Sandwell, Solihull and Walsall) with a further 10 as non-constituent members. We’re headed by the Mayor of the West Midlands, Richard Parker. We’re committed to creating a better connected, more prosperous, fairer, greener, and healthier region. You’ll support us in doing this through exemplifying our values: be collaborative, be driven, be inclusive, be innovative.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
An independant building services consultancy has an immediate requirement for an ambitious junior/intermediate level electrical design engineer to join their growing building services design team in their Buckinghamshire office who is looking to progress through to senior level to ensure the successful delivery of projects.You will be working across a variety of sectors including Government, , Healthcare, Rail, Workplace and Residential, you will work in a team of engineers and technicians, and work closely with colleagues of various disciplines to manage the delivery of technically-excellent, profitable projects for high profile public and private clients.You will develop new and nurture existing outstanding client relationships that maximise satisfaction and ensure repeat business, and will use your wealth of expertise and determination to manage, motivate and inspire less experienced engineers.You should
be educated to a minimum of degree level in Electrical Engineering or Building Services Engineering and having gained experience in an Electrical Engineering role within a building services context (design and coordination of electrical distribution and power generation, lighting, security systems etc)You should be experienced in the use of relevant design software including Amtech and ideally, Dialux and have a portfolio of experience demonstrating your quality and client focused approach
About Energi People
Having spent 20 years earning trust across MEP building services, structural and mission-critical engineering with the very best construction engineering firms in the UK, UAE, USA and beyond, we know the disciplines, the best employers, and crucially, the roles that arent advertised. Find out more at https://energipeople.com/....Read more...
Business Support provides comprehensive administrative and operational support to the Youth Justice Service (YJS), ensuring the effective coordination of meetings, panels and court-related processes.
The role demands exceptional organisational skills, strong attention to detail, and the ability to absorb, retain and accurately manage large volumes of complex and sensitive information from a variety of sources.
Working with highly confidential information, the post holder must demonstrate professionalism, discretion and sound judgement at all times. This is a fast-paced and challenging role that requires the ability to effectively prioritise and manage a diverse workload, often balancing competing demands and tight deadlines, while consistently maintaining high standards of accuracy, efficiency and customer service.
Working in a fast-paced environment, you will help ensure that important information reaches the right professionals at the right time, supporting timely decision-making and interventions that help keep children safe.
Arrange, organise and support Youth Justice panel meetings, ensuring all relevant documentation is prepared and distributed in a timely manner
Coordinate and administer reparation sessions, liaising with staff and partner agencies as required
Organise Out of Court Referral Panels, including preparing documents, scheduling and correct recording
Prepare documentation for court appearances and accurately record and process court outcomes
Manage diaries, appointments and meeting schedules for the service
Record and interpret arrest documentations
Training:
This apprenticeship will provide you with the Level 3 Business Administrator Apprenticeship
Training will be delivered by Heart of England Training
More information about this apprenticeship can be found here:
https://hoet.co.uk/apprenticeships-business-administration/Training Outcome:This is a fixed term for 18 months, however this can lead to a permanent position depending on course completion and performance.Employer Description:Warwickshire County Council is the local government authority for the county of Warwickshire, providing public services such as Social Care, Education, County Highways, Rural Services, Public Health, Fire and Rescue, plus much more. Since 2012 the Council has delivered a top class apprenticeship scheme, recruiting more than 380 apprentices, most of whom have been retained in further roles at the Council.Working Hours :Monday - Friday, generally 9.00am - 5.00pm, but in line with our flexible working policy.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Non judgemental,Patience....Read more...
Support the work of the Parish Council on delivering council services for the community.
Help resolve enquiries from the public, Parish Councillors and other partner agencies.
Sharing information by regularly updating parish website and promoting social media.
Assist in the preparation and implementation of Community events.
General administration duties – photocopying, printing, laminating, shredding etc.
Training Outcome:Fully qualified in Business Administration at Level 3. Employer Description:The Parish Council exists to ensure that, within the resources available, the parish, its environment, and local services are maintained to the highest possible standards for citizens, visitors, and those who work in Castle Donington. The Parish Council will also provide a focus for civic pride and community spirit, listen, identify, and respond to agreed local needs and should help develop a strong, secure, self-reliant, and self-confident community.Working Hours :8am – 3pm Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Willing to learn and develop....Read more...
Administration:
Provide administrative support to the Town Clerk, Assistant Town Clerk and Council
Respond to telephone, email and face-to-face enquiries from residents, councillors and stakeholders
Maintain accurate filing systems, both electronic and paper based
Prepare correspondence, reports, agendas and other council documentation
Manage incoming and outgoing mail
Maintain council records in accordance with data protection legislation
Democratic Services and Governance:
Assist with the preparation and distribution of agendas and supporting papers
Attend council and committee meetings as required
Produce draft minutes for review by the Town Clerk
Learn and apply legislation governing local councils, including governance and decision-making procedures
Support compliance with the Council's Standing Orders, Financial Regulations and Code of Conduct
Finance:
Assist with routine financial administration
Process invoices, purchase orders and payments under supervision
Help maintain financial records and reconcile transactions
Support budget monitoring and financial reporting
Learn the principles of local government finance and audit requirements
Customer and Community Services:
Provide excellent customer service to members of the public
Support community events and civic activities
Assist with consultations and public engagement initiatives
Work collaboratively with local organisations, volunteers and partner agencies
Projects:
Assist with the planning and delivery of council projects
Conduct research and prepare briefing information
Help monitor project progress and outcomes
Support grant administration where applicable
Compliance:
Maintain confidentiality and handle sensitive information appropriately
Comply with health and safety policies
Support compliance with:
Local Government legislation
Data Protection legislation
Freedom of Information requirements
Equality legislation
Financial Regulations
Council policies and procedures
General Duties:
Demonstrate professionalism and integrity at all times
Promote equality, diversity and inclusion
Undertake any other duties appropriate to the level of the post
Special Project:
To update the electronic cemetery records will all information including photographs taken at the cemetery to show the condition of each memorial. This may include updating the online searchable records
To update the electronic allotment holder records and re-plot the allotment sites in liaison with the Assistant Clerk and grounds staff
Training Outcome:Once the Business Administration apprenticeship is complete, the career progression within the sector is to complete CiLCA (Certificate in Local Council Administration) which is the basic qualification needed for most Clerk positions. From there, you can also go on to do BA (Hons) Degree in Community Governance but this is not a requirement of the role.Employer Description:The Town Council works at the very heart of the local community, supporting the democratic process, looking after public assets, and facilitating community events that make the town thrive. Unlike high-level principal authorities (like County or Unitary councils), a Town Council is the tier of local government closest to the people, dealing directly with residents' everyday lives. Working for the Town Council means you are working to directly benefit and enhance the lives of the people who reside in the parish.Working Hours :Monday - Friday, flexible hours, may work evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Team working,Initiative,Patience....Read more...
The postholder will be a team player with strong organisational and administration skills to enable them to support the communications team to deliver proactive communications across multiple channels.
Key Duties:
Source, create and edit engaging content in collaboration with colleagues – including written copy, photography, videography, audio and graphic design - for a range of internal and external channels or events ensuring that brand guidelines are met
Support the online and social media presence for WAHT across internal and external channels, including using the website and intranet content management system
Identify and use relevant/emerging trends, solutions and technologies, including AI, to inform communications and marketing activity
Contribute to the monitoring of communications and marketing expenditure and activities
Monitor, optimise, analyse and evaluate communications and marketing campaigns and channels to measure effectiveness
Use appropriate primary and/or secondary research methods to gather communications/marketing insight or evaluation
Use research data to inform communications and marketing decisions
Support cataloguing of offline and digital communications and marketing materials and assets using asset management systems
Publish, monitor and respond to content across a range of internal and external channels including the internal Rumour Mill application
Support the administration of communications and marketing activities including supporting press, advertising and PR activity
Maintain accurate customer data and support stakeholder relationship management
Communication:
To interact with and maintain positive relationships with a range of people, including senior members of staff, service users and the public
To possess excellent written communication skills with the ability to write for a number of different audiences and across multiple channels
To assist in the provision of a professional communications and engagement advice and information service to staff, external stakeholders, service users, carers and the public
To assist services to identify the most appropriate channels to use to further their business objectives
To have regular contact with people outside the department, including the general public, using all forms of contact (e.g. telephone, email, letter, social media and face to face)
To assist the Communications Team, with support, with ensuring compliance with statutory requirements around marketing and communications, including website, intranet, social media, podcast, film and photography
To use experience and judgement in identifying priorities, and planning and organising workload
To maintain daily contact with team members
To liaise with patients/ service users/ system partners where required in a communications context
To provide support to the Communications Team in the production and planning of the Trust’s marketing, communications and engagement content, including website, intranet, social media, film and video
To assist in the ordering of collateral, including liaising with external businesses and agencies, to a defined budget allocation
Management of stock including marketing collateral (pull up banners, promotional materials etc)
To maintain intranet and web content by creating, uploading and amending information
To develop and maintain the Trust’s film and photo library, with appropriate consent where required in line with GDPR responsibilities
Keep up to date with the latest technology and trends in marketing and communications by having an avid interest and awareness in social media and developing technologies
Training:Multi Channel Marketer Level 3 Apprenticeship Standard:
The successful candidate will undertake a 20-month, nationally recognised qualification through TDM. This is a work-based learning programme which will require commitment to block weeks in an online training room once every quarter working towards the qualification along with weekly off-the-job training and monthly coaching sessions.
You will be required to demonstrate through the standard that you meet all competencies and behaviours, which will lead to the achievement of the qualification.
You will have a designated mentor in the workplace to support your learning and at the end of programme will be assessed via an external assessment body.
This is a Level 3 qualification. Training Outcome:Possibility of progression within the Communications Team.Employer Description:Worcestershire Acute Hospitals NHS Trust provides hospital-based services from three main sites – the Alexandra Hospital in Redditch, Kidderminster Hospital and Treatment Centre, and Worcestershire Royal Hospital in Worcester – as well as some community-based services.
We provide a wide range of services to a population of over 621,000 people in Worcestershire as well as caring for patients from surrounding counties and further afield.Working Hours :Able to work ‘out of hours’ as and when required.Skills: Communication skills,Organisation skills,Initiative,Aptitude to learn,Communications knowledge,Marketing skills,NHS knowledge,Video editing skills,Multi-tasking,Microsoft Office,Copywriting/proofreading....Read more...
Are you a BIM Technician looking to develop your career with a respected Building Services consultancy?
You'll join a collaborative team where you'll work on a diverse portfolio of healthcare, education, commercial, residential and leisure projects, helping deliver high-quality MEP Revit models from concept through to construction.
This is an excellent opportunity if you're looking to strengthen your BIM coordination skills, work alongside experienced engineers and BIM professionals, and build a long-term career within digital engineering.
What You'll Be Doing As a BIM Technician, you'll play an important role in the delivery of coordinated Building Services models by:
- Producing and coordinating high-quality MEP Revit models across multiple projects.
- Setting up and maintaining project models, views, sheets, worksets and templates.
- Supporting clash detection and coordination using Navisworks Manage.
- Working closely with mechanical, electrical, public health, architectural and structural teams to ensure coordinated project delivery.
- Assisting with BIM Execution Plans and digital delivery processes.
- Participating in internal and client design coordination meetings.
- Supporting BIM 360 / Autodesk Construction Cloud workflows and information management.
- Contributing to continuous improvements in BIM standards and best practice.
What You'll Bring You'll ideally have:
- Experience using Autodesk Revit within a Building Services or MEP environment.
- Previous experience as a BIM Technician, Revit Technician or MEP CAD/BIM professional.
- Knowledge of BIM coordination and UK construction project workflows.
- Experience using Navisworks Manage for clash detection.
- Familiarity with BIM 360 / Autodesk Construction Cloud (ACC).
- Strong communication skills and the ability to work collaboratively within multidisciplinary teams.
Software Experience Essential
- Revit
- Navisworks Manage
- BIM 360 / ACC
Desirable
- AutoCAD
- Solibri
- Dynamo / RF Tools
- Microsoft Excel
Why Apply? This is more than just another BIM Technician position. You'll benefit from:
- Exposure to a wide variety of high-profile Building Services projects.
- A supportive and collaborative team environment.
- Ongoing training and professional development.
- The opportunity to develop your BIM and Revit expertise.
- Clear long-term career progression within an established consultancy.
- Modern digital workflows and a business that invests in BIM technology.
If you're a BIM Technician looking for your next opportunity in Building Services and want to develop your career with a consultancy that genuinely invests in its people, we'd love to hear from you.....Read more...
