Personal Care Jobs Found 516 Jobs, Page 21 of 21 Pages Sort by:
IT – 1st Line Support Analyst Apprentice
Reporting to the Service Delivery Manager, your main duties will be to ensure the progression and swift resolution of tickets logged with the Service Desk and delivering superior services in line with Service Level Agreements, managing client expectations throughout. As an analyst on the Service Desk, you will act as the first point of contact for customers who report incidents and log service requests. The primary objective of the role is to provide first time resolution, achieved by troubleshooting, diagnosing and resolving problems at the first point of contact and/or escalating the fault to one of our specialist teams to investigate and resolve. Throughout the process, you will remain the single point of contact with the customer, maintaining ownership of the original fault and acting as the main point of contact between the customer and ITRM, and will be providing timely updates, ensuring the fault is assigned the correct level of priority and attention. This is a demanding support position, which calls for excellent customer service skills, the ability to articulate solutions clearly and confidently to end users and possess a broad technical knowledge across a range of technologies. General summary: Administering and supporting the customer’s infrastructure Delivering first line support Acting as the first point of contact for customers Demonstrating the ability to troubleshoot and resolve support issues within agreed SLA Providing regular, clear communication to customers Diagnosing and resolving incidents to the customer’s satisfaction A strong desire and focus on continued improvements and personal development A desire to be part of an overall team and achieve team goals To continually strive to improve overall firm effectiveness Proven ability to work under pressure and with other people Work with a sense of urgency Attention to detail A clear and friendly telephone manner Ability to multi-task Must be able to demonstrate a ‘customer first’ approach to support Flexible and willing to work outside core business hours as required Strong communicator Training: ICT (Information Communications Technician) Level 3 Apprenticeship Standard You will also receive full training and support from the Just IT Apprenticeship team to increase your skills Your training will include gaining A Level 3 IT qualifications Training Outcome:Tech and digital professionals in London earn an average salary of £52,500 per year, so this Apprenticeship could be the start of a very promising and profitable career.Employer Description:Our goal is to meet and exceed our customers’ needs and expectations, which is what sets us apart. Our vision is to be our clients’ technology partner of choice, using innovative thinking to provide solutions. We invest in our teams to ensure we have the skills and expertise to deliver the highest level of service across every technical solution within our portfolio. ITRM are a Microsoft Gold Partner and hold a further range of industry qualifications which enable us to technically lead our clients and solve their business challenges. This is why we’ve had 20 successful years in business, achieving high retention rates and winning significant new business from client recommendations.Working Hours :Working hours on a shift basis as follows: 7.00am - 3.45pm 8.45am - 5.30pm 9.15am - 6.00pmSkills: Communication skills,IT skills,Customer care skills,Problem solving skills,Team working,Initiative,Microsoft Windows 7-10 & MacOS,Knowledge on Microsoft Office,Hardware troubleshooting,Understand workstation builds,Desire to keep improving,Work with a sense of urgency,Ability to multi-task,A clear telephone manner,Strong communicator,To strive for improvement,Desire to be part of a team ....Read more...
Night Concierge
Salvation Army HomesThe RoleExciting opportunity for a Night Concierge based at our supported housing service, Newhaven Foyer.At Salvation Army Homes, we are dedicated to providing comprehensive, high-quality housing services, support, and resettlement for people who are experiencing, or have recently experienced, homelessness and are in need of support and accommodation.As a night concierge you will be:• Taking a relational approach in your role, building trust with residents and offering guidance to help ensure their safety, as well as the safety of the building.• Acquiring and providing up to date and accurate information relating to clients and the service.• Undertaking any necessary training/personal development identified by your Line Manager.• Contributing to the Key Performance Indicators set for Self, Scheme, and the wider association.What you will bringA Night Concierge will instinctively demonstrate our values and behaviours, loving your work, helping people to thrive, and always finding a way to be effective.• Be a confident and capable communicator, not fazed by difficult situations.• Be able to build trusting, professional relationships and have a high level of resilience.• Take an asset-based approach to empowering people to develop their skills, strengths and talents.• Have good knowledge or experience of working with homeless people, and / or supporting vulnerable people or groups.• Understand, or be willing to learn about, community resources and organisations that can support our residents.Working ArrangementsThis role is based within the service, is a waking night position, and may involve lone working.Please note that the on-call rota is shared among the team on a rolling four-week basis. On-call duties run from 8:00pm to 8:00am for overnight cover and from 8:00am to 8:00pm for daytime cover.Our OfferIn return, we offer a competitive and supportive benefits package, including:• 26 days annual leave plus bank holidays, increasing to 31 days• Westfield Healthcare Cash Back Plan (including cashback for optical, dental, therapies, plus 24/7 GP access and counselling support)• Matched pension scheme up to 6% (with salary sacrifice option)• Enhanced family leave from day one, including enhanced maternity/adoption and paternity pay• Occupational sick pay• Financial support options, including season ticket loans, emergency loans, mortgage advice and wellbeing support• Paid volunteering days• Cycle to Work Scheme• Discounted private medical insurance• Support to learn, broaden your skills and develop your career• A fun and inclusive work culture where individual About The CompanyFounded in 1959, Salvation Army Homes is a registered provider and exempt charity, and a subsidiary of The Salvation Army. We are a specialist provider of housing and support services across England, owning and managing around 4,500 homes in partnership with 79 local authorities. We provide general needs housing, supported accommodation, and homes for older people.If you join our passionate staff team you will be contributing to our mission; “Safe Homes. Transform Lives” where you will make a positive difference to residents, who are at the heart of everything we do.Guaranteed interview scheme: Please let us know if you have a disability, are a Salvation Army Homes resident or ex-resident, are a care leaver, or ex veteran as we guarantee an interview if you meet the minimum requirements of the role.As an equal opportunities’ employer, Salvation Army Homes is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We invite and welcome applications to apply for Salvation Army Homes opportunities without concern of bias or discrimination. If you require any adjustments or support to enable you to participate fully in the selection process, please let us know. We are committed to ensuring an inclusive and accessible recruitment experience. ....Read more...
Business Development & Account Support Executive
Business Development & Account Support Executive (12-month fixed-term)Salary: £28,000 + commissionLocation: Saltaire, BradfordDepartment: CommercialReports to: Field Sales ManagerMain purpose of jobTo generate and develop new corporate/B2B business leads for the company's health cash plan products through proactive outbound calling and relationship-building, including via LinkedIn and other social media.You will also provide administrative and commercial support to Corporate Account Manager in the management of existing corporate accounts and intermediaries.Company OverviewSovereign Health Care (SHC) is a 150-year-old, Bradford-based organisation committed to promoting better health for everyone.SHC’s core mission is to help people achieve this goal, underpinned by the following core values: Above all, we are customer-focused.We do the right thing.We work hard for each other.We are always improving.We believe in Sovereign Health Care. Today, SHC’s primary business offers affordable health cash plan products to individual consumers and corporate clients. For a modest monthly premium, these products reimburse customers for everyday healthcare expenses, such as dental, optical and physiotherapy.Main duties Generate qualified new business leads and appointments within the corporate/B2B market through proactive outbound calling and research.Build relationships with senior decision-makers and maintain accurate CRM records to meet agreed activity and appointment targets.Generate appointments for the BDM.Build and maintain a professional presence on LinkedIn and other relevant social media, developing connections with prospective corporate clients and intermediaries.Work closely with the Corporate Account Manager and BDM.Participate where required in internal sales projects.Maintain a thorough knowledge of product benefits to present solutions clearly and confidently, overcoming objections to meet customer needs.Actively support marketing campaigns, using initiative to identify prospects with the greatest potential for new business.Provide account management and administrative support to the New Accounts Manager, applying commercial awareness to day-to-day tasks.Manage company scheme data and day-to-day queries, using internal systems to pull together information as needed and redirecting queries to the relevant department where appropriate.Support with high-level claims queries for corporate business.Produce claims MI reporting, pulling together reports on cash plan and EAP usage for review.Prepare quotations to support the Account Management function.Support the onboarding of intermediaries and provide them with administrative support.Follow standard company and departmental processes and procedures, sharing ideas for improvement with your line manager. Person specificationRelevant experienceEssential: Proven experience in a target-driven business development or outbound B2B telesales role, with a demonstrated ability to deliver against sales/appointment targets.Ability to work in a fast-paced environment.Ability to work within a team and use own initiative. Desirable: Experience of building professional relationships via LinkedIn or other social media. Aptitude, skills and abilities Commercially astute, with a good level of commercial understanding.Professional and friendly telephone manner.Able to actively listen and engage decision-makers, handling objections effectively.Excellent written and verbal communication skills.Good planning, organisation and time management skills.Competent in Microsoft Office applications, including Word, Excel and Outlook, and experience of working with CRM systems.Basic internet and email skills, with training provided where needed.High level of accuracy and attention to detail. Personal attributes Commitment to customer service excellence, internally and externally.Confidence and resilience to make proactive outbound calls to clients and prospects, remaining positive in the face of rejection.Able to work effectively under pressure and to tight deadlines.Self-starter, results-oriented with a positive, self-driven and determined outlook.Commitment to continuous improvement.Adaptable to change.Confident, proactive approach to building relationships via social media. Disposition Accountability – committed to taking ownership and responsibility for agreed actions and delivery.Takes ownership of tasks with a proactive, can-do attitude. Interested? Please apply with your latest CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful. ....Read more...
IT Support Engineer Apprentice
As well as the day to day support you will also be expected to be involved with project work ensuring that solutions are implemented, and project delivery dates met. We are looking for someone that has an interest in trouble shooting to find a solution and someone who is committed. Key Responsibilities Management of user devices, ensuring they are maintained and managed correctly Management of mobile devices via JamF Providing high-quality technical support, advice and guidance to staff, students and trainee teachers Ensuring all IT issues that can’t be resolved by the on-site IT team are escalated to our MSP Maintenance of all virtual and physical networking infrastructure Ensure the ticket system is maintained and staff use the ticket system for logging IT related queries Provisioning of IT accounts for staff and pupils Maintaining all computer, AV, and other tech equipment across the schools Administration of the Office365 tenancy Make suggestions for improvements to the infrastructure and day to day practices Maintaining and updating the asset registers Creating documentation and ensuring IT SharePoint areas are well maintained Holiday checks on classroom equipment and other supporting technology equipment / infrastructure Support the aims, values, mission, and ethos of the school and participate in a team approach to all aspects of school life Ensuring that any impact on teaching and learning is dealt with immediately Communication with key stakeholders and IT manager Attend and contribute to staff meetings as required and identify areas of personal practice and experience to develop Being available to resolve other technical issues as directed by the IT Manager Further expectations of the role: Adhere to the School and Trust’s Safeguarding Policies Work within the school’s Diversity Policy to promote equality of opportunity for all students and staff, both current and prospective Maintain high professional standards of attendance, punctuality, appearance, conduct and positive, courteous relations with all stakeholders Adhere to policies as set out in the governors and staff handbook and on the Schools and Trust websites Comply with the Data Protection Act/ GDPR Support the aims, values and mission of the Trust Attend and contribute to staff meetings when required Participate in training and other learning activities Participate in the performance development of the Undertake other reasonable duties related to the job purpose required from time to time. This job description is not definitive and will be subject to regular review, it should be seen as enabling rather than restrictive. Other reasonable work requests may be made by your line manager. This job description is intended as a reference document which identifies the main responsibilities and activities. This Job Description may be reviewed at the end of the academic year or earlier if necessary. In addition, it may be amended at any time in consultation with you. It may include other tasks reasonably requested and agreed with your Line Manager.Training:The classroom training for the Information Communications Technician comprises of 4 modules. The apprentice will attend the training in an online classroom with their designated JBC trainer. The modules taught are: Network Fundamentals Mobility and Operating Systems Cloud Fundamentals IT Business Principles Each module is delivered remotely over five consecutive days, with the training weeks scheduled at intervals throughout the apprenticeship.Training Outcome:The company aims to offer the apprentice a permanent role at the end of the training (subject to successfully completing course and objectives.Employer Description:The Knowledge Schools Trust provides our pupils with a rigorous and extensive knowledge-rich education, alongside a deep and lasting respect for the values of a modern and diverse world. Our vision and ethos are driven by a common desire to overcome inequality of opportunity. WE AIM FOR OUR SCHOOLS TO HAVE THE FOLLOWING CHARACTERISTICS: High aspirations, with a firm emphasis on academic achievement A rigorous knowledge-rich curriculum that draws from ‘the best that has been thought and said’. A comprehensive and non-academically selective intake Teachers who are expert in their subject, passionate about sharing their knowledge and committed to the school An approach to teaching that is based on research evidence about how pupils learn most effectively High expectations of pupil behaviour supported by outstanding pastoral care Active parental and community involvement A broad range of after-school clubs and activities A vibrant house system with healthy competition encouraged.Working Hours :8.00am to 4.30pm, Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Butler and F&B Attendant
Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP We are seeking a polished and versatile Butler and F&B Attendant to deliver an exclusive, high-touch experience within a premium guest environment. This dual-focused role blends the personalized care of a butler with the precision of fine dining service, ensuring every guest interaction is seamless, discreet, and tailored to individual preferences.As the primary liaison for distinguished guests, you will anticipate needs, exceed expectations, and uphold the highest standards of hospitality, presentation, and operational excellence. Your role is pivotal in creating a refined atmosphere where guests feel valued, comfortable, and effortlessly attended to. Key Responsibilities: Greet and assist high-profile guests with warmth, professionalism, and efficiency upon arrival and departure.Provide bespoke, discreet service that aligns with each guest’s unique preferences and requirements.Manage guest comfort, including assistance with luggage, seating, and personal arrangements.Maintain comprehensive knowledge of all premium services, amenities, and terminal offerings to provide accurate and insightful guidance.Safeguard guest privacy and confidentiality in all interactions.Collaborate with cross-functional teams (e.g., operations, housekeeping, guest relations) to ensure a flawless and cohesive experience.Prepare and present food and beverages with elegance and precision, adhering to luxury service standards.Ensure impeccable quality, hygiene, and presentation in all dining offerings.Master the menu, including detailed descriptions, ingredients, and pairing suggestions, to guide guest selections.Set up, maintain, and clean dining stations, ensuring they are fully stocked and visually appealing.Monitor inventory levels, reporting shortages or supply needs to management in a timely manner.Comply with all food safety and health regulations to maintain a safe and sanitary environment.Review daily schedules (e.g., flight timings, guest arrivals) to anticipate and prepare for guest needs.Address guest requests promptly and resolve concerns with diplomacy and efficiency.Support colleagues during peak periods, ensuring smooth and uninterrupted service.Assist in event preparation, including exhibitions, special gatherings, or terminal upkeep.Maintain the cleanliness and readiness of all service areas, ensuring they reflect luxury standards.Document and relay guest feedback, incidents, or service issues to supervisors for continuous improvement.Perform additional tasks as assigned by management to support operational and guest service goals. Key Requirements: High school diploma or equivalent qualification in Hospitality, Tourism, or a related field.1–2 years of experience in high-end hospitality, with a preference for candidates with backgrounds in:Luxury hotels (5-star or boutique)Upscale dining establishmentsVIP or concierge service environmentsExperience in both guest services and F&B operations is highly advantageous. Skills & Competencies: Exceptional interpersonal and communication skills to engage warmly and professionally with guests.Outstanding customer service abilities, with a guest-first mindset and problem-solving aptitude.Polished appearance and demeanour, aligning with luxury service standards.Thrive in fast-paced, high-pressure environments while maintaining composure and efficiency.Meticulous attention to detail and strong organizational skills to manage multiple tasks seamlessly.Collaborative team player with a proactive, adaptable, and can-do attitude.Basic IT proficiency, including MS Office applications. Note: This position demands flexibility, professionalism, and a commitment to exceeding guest expectations. Only candidates who embody these values will be considered. Job title: Butler and F&B Attendant – Luxury VIP HospitalityLocation: Milan (Linate)Salary: € CompetitiveDate: ASAP This is an exceptional opportunity for a service-driven professional to contribute to a world-class hospitality environment. If you thrive in dynamic settings, take pride in exceeding expectations, and are passionate about creating luxury experiences, we invite you to apply to luizas@corecruitment.com ....Read more...
Business Admin Level 3 Apprenticeship - Manor Primary School
This is a fantastic opportunity for an eager learner to build valuable skills in an administration role. This role is an apprenticeship where the school will provide training for the successful candidate to achieve a Level 3 qualification in Business Administration. Your day-to-day duties will include: Act as the primary front-of-house contact for staff, students and visitors. Welcoming guests, answering enquiries in person and by phone or email, directing people to the appropriate departments, and always ensuring a professional and welcoming environment. To provide an efficient and effective administration support function, including but not limited to typing, photocopying, finance admin. Handling sensitive and confidential information. Operate relevant equipment, ICT packages, and information systems, e.g. Microsoft Office, internet, MIS and email. Assist colleagues across departments to ensure smooth operation. File, store and record data and information in line with procedures. Assist in the organisation of school events, e.g. Parent/Carer Review Days and INSET days. Undertake reception duties, answering the telephone and dealing with face-to-face enquiries. Dealing with students and parents/carers daily and managing difficult conversations. Ensure the security of the school by signing in visitors and issuing passes, alerting staff to the arrival of a visitor, provide refreshments, monitor the collection of the visitor, and signing out and collecting the visitor’s pass as they leave. Ensure that all work is completed in a priority basis, and work meets a high degree of professionalism and quality. To take responsibility for personal performance and the development of skills to ensure the required skills, knowledge and competence to fulfil the role. To keep up to date with current relevant education developments, policy and new technologies to enhance the quality of administration and support services. To exercise a commitment to the school’s mission Monitor potential safeguarding risks and work with the Designated Safeguarding Leads to promote safer working practice throughout. Understand the safeguarding policy, procedures and best practice guidelines. Use this understanding to ensure safer recruitment, safe working practices, appropriate reporting of concerns and contribute positively to an anti-bullying environment. To be responsible for promoting and safeguarding the welfare of all students and young people attending the school. Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 School Business Administration Qualification. (All learning is delivered online/ remote). Training Provider: LMP Education (rated 1st best UK training provider).Training Outcome:Completion of the level 3 qualification and potentially a full-time roleEmployer Description:We are unique in that we are a large school situated across two sites: a five form entry Infant school on the Leftley Estate at Sandringham Road in Barking, and a three form entry Primary school set in a modern building on Longbridge Road in Dagenham. Our shared vision is to provide every child with a safe, engaging and inspirational environment that nurtures a lifelong love of learning and sows the seeds of aspiration. This ethos underpins everything we do. We are passionate about creating meaningful educational opportunities that genuinely improve our pupils’ life chances. We are extremely proud of our Ofsted inspection in 2024, which described us as a “happy and inclusive school”. Inspectors noted that pupils enjoy being part of our school community and described them as “polite, charming and helpful”, with “exemplary” behaviour. As a large school across two sites, we can offer: Opportunities to gain extensive experience working across 2 sites• Supportive and friendly colleagues • hard-working, dedicated and enthusiastic staff • a friendly and motivated school community Working Hours :8.00am to 4.00pm, Monday to Friday. Term-time only.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Business Administration Apprentice
The role encompasses a wide variety of tasks. Responsibilities will evolve as your competence and confidence grow, with increasing ownership and complexity over the 18-month programme. Business Administration & Secretarial Support Manage all incoming and outgoing correspondence (email, post, client portals), drafting professional responses and ensuring timely escalation or resolution. Maintain accurate, well-organised electronic and physical filing systems, document version control, and central knowledge repositories (SharePoint/OneDrive). Coordinate travel, accommodation, and logistics for directors and team members attending client meetings, training events (e.g. ServiceNow Knowledge), and business development activities. Provide comprehensive personal assistant support to the Managing Director and Director of Operations: diary management, meeting scheduling, agenda preparation, and prioritisation of commitments. Finance & Commercial Administration Prepare, format, and issue client invoices and statements in line with signed contracts, billing schedules, and company procedures. Receive, log, and process supplier invoices and expense claims; maintain the purchase ledger and support timely payments. Monitor aged debt, professionally chase outstanding payments, and contribute to cashflow and management reporting. Assist with basic business finance management: budget tracking, forecast inputs, credit card reconciliations, and preparation of monthly financial packs for directors. Support payroll and pension administration processes as the team expands. Contracts, Compliance & Governance Draft, format, and issue contracts, Statements of Work (SoWs), NDAs, and variation orders using approved templates; coordinate internal review and approval workflows. Maintain the central contract register, insurance certificates, compliance trackers, and supplier/client due-diligence records. Conduct compliance and pre-engagement checks; support maintenance of company registers and statutory filings (under supervision). Uphold strict confidentiality, data protection (UK GDPR), and information security standards — particularly important when handling public sector client data. Assist with policy reviews, process documentation, and implementation of improvements aligned to BOX3’s business continuity and governance frameworks. Meetings, Projects & Stakeholder Coordination Organise, attend, and produce accurate, professional minutes and action logs for internal and client meetings; proactively chase actions to completion. Support business development and bid activity: formatting proposals and responses, collating CVs and compliance evidence, coordinating submissions, and maintaining bid trackers. Provide light-touch project coordination support: timesheet collection, milestone tracking, and basic RAID log maintenance (as competence develops). Help organise company events, team away-days, and client hospitality. General Business Support & Continuous Improvement Act as a central point of contact for routine operational queries from directors, contractors, and external parties. Identify and propose process improvements to increase efficiency, reduce errors, or enhance the candidate/apprentice experience. Fully engage with the apprenticeship programme: complete all off-the-job learning, build a high-quality portfolio, participate in progress reviews, and prepare thoroughly for End Point Assessment (EPA). Undertake any other reasonable duties required to support the smooth operation and growth of BOX3 LTD. Training:You will be working towards a level 3 business administration apprenticeship. You will attend training one day a week. Training centre is located at CDC Centre, Cricket Inn Road, Manor Lane, Sheffield, S2 1TR.Training Outcome:Successful completion of the apprenticeship opens clear progression routes within BOX3 LTD’s Business Operations, Finance, and Project Management practices. With our ambitious growth plans (dedicated Sheffield office, team expansion to 5–8+ staff, telecom reseller development, and regional/offshore capability), there will be tangible opportunities to move into permanent roles such as: Business Administrator / Operations Coordinator Finance Assistant / Commercial Administrator Project Coordinator / Bid Support Specialist Executive Assistant to Directors (as the business scales) We are committed to developing our people internally. Many of our future leaders and specialists will come from apprenticeship and early-career routes. Salary upon successful completion and transition to a permanent role is targeted at £25,000 per annum (subject to role, performance, and market conditions), with ongoing annual salary reviews and access to the company bonus scheme.Employer Description:BOX3 is a UK-owned, truly independent consultancy. Our founders bring over 50 years of accumulated experience delivering transformation across Central Government, Law Enforcement, Health, and National SecurityWorking Hours :Monday to Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Level 3 Teaching Assistant Apprenticeship - Barton Primary School
Provide teaching support in small groups and, where necessary, be assigned to individual pupils in order to aid the teacher Liaise with the teacher to understand the objectives of each session Assist the teacher with observations and monitoring of the progress of children, both educationally and socially Keep up-to-date written records for supporting pupils Promote positive behaviour patterns, raise self-esteem, and improve independent work with children to assist their education and growth Depending on school, there may be a specific focus on certain curriculum areas It is an interesting, varied position that gives you the valuable opportunities of gaining experience in a professional setting working with young people and colleagues You will find out about the teaching paths that are available, and the hope is that this apprenticeship will lead you onto you next step on the career ladder Teaching Assistants may also undertake some or all of the following: Work with individual pupils with special educational needs Work with pupils for whom English is not their first language Assist in the development of individual development plans for pupils (such as Individual educational plans) Support the work of volunteers and other teaching assistants in the classroom Support the use of ICT in the curriculum Invigilate exams and tests Assist in escorting and supervising pupils on educational visits and out-of-school activities Select, prepare and clear away classroom materials and learning areas, ensuring they are available for use, including developing and presenting displays Support pupils in developing and implementing their own personal social and development Assist pupils with eating, dressing and hygiene, as required, whilst encouraging independence Monitor and manage stock and supplies for the classroom Training:Training Topics include: Understanding how children learn and develop Using technology to support learning Working with teachers to understand and support assessment Keeping children safe in education Planning and leading high-quality physical activity Upon successful completion of the apprenticeship and End Point Assessment, a Level 3 Teaching Assistant Apprenticeship qualification will be achieved Training Outcome: Higher education pathway Teaching assistant within a school setting Pathway into teaching Working in a sector that involves initiative, leadership, communication, developing positive relationships Transferable skills that are invaluable in the wider world of work Employer Description:Barton Primary School is a small, friendly, successful school, in the heart of a village community. Our school was inspected by both Ofsted and SIAMS (Statutory Inspection of Anglican and Methodist Schools) in April 2025, and inspectors were impressed by the welcoming atmosphere, the quality of teaching and learning, and pupils' educational experiences. We are proud of the fact that we combine the excitement of learning with high expectations. At Barton, we believe that the goal of education “should be to activate the child’s own natural desire to learn.” The Christian faith is central to our school values and ethos. Our most recent Church Schools' Inspection recognised that we are living up to our foundation as a Church school, enabling pupils and adults to flourish. Inspectors noted that: "The school has a positive climate for learning in which members of the school treat each other as they would wish to be treated. This enables pupils to fulfil their potential.""Pupils are able to fulfil a range of responsibilities as they grow through the school. This enables them to understand how their actions can make a positive difference to themselves and others."Our recent GOOD Ofsted in April 2025 stated: “Pupils thrive in this calm, inclusive school where care and curiosity go hand in hand. The school’s values shape daily life, helping children feel safe, seen and proud of who they are. The school offers a broad, rich curriculum. It captures pupils’ interests and prepares them well for their future learning. Teachers have high expectations and pupils speak with confidence about their learning. They enjoy opportunities to explore ideas, solve problems and express themselves."Working Hours :Monday to Friday. Full time TA hours: 32.5. Times to be confirmed.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Creative,Initiative ....Read more...
Operations Manager
Operations Manager | Nursing Homes | Worcestershire | Up to £80,000 Most operations roles hand you a patch and a rulebook, then quietly remove any freedom to think for yourself. You inherit someone else's system, work inside someone else's straight-jacket, and spend your days feeding a head office that has already made the decisions. If that's what you're after, this isn't it. This is the number two seat in a well-established, family-owned nursing home group. The owner has spent twenty years building something he's proud of, and he's ready to hand full responsibility for care provision across the group to one person he can trust to run it. That person is genuinely in charge of the quality, the standards, and the direction of care. The autonomy here is real, not a line in a job spec. The group runs a portfolio of nursing homes mainly in the West Midlands, with a reputation built on genuinely warm, family-feel care rather than corporate box-ticking. The strategy isn't relentless acquisition; it's keeping the quality of care high and leading a group that already does things well. For the right person, there's room to grow into more over time. No promises, but the ceiling is high and the door isn't closed. The non-negotiables Operations experience across multiple nursing homes, or strong nursing home management experience and the appetite to step up into a group-level role A real understanding of how nursing homes run at this scale. You don't need to be a nurse, but you do need to talk the talk and know what good looks like The maturity to hit the ground running. This is an autonomous role and there's no appetite to hand-hold Warm and friendly by default. Curious by nature. Someone who is always turning over how things could be done better, even a little differently, and then actually makes it happen Living in the region, or comfortably close, and happy to be out among the homes. This role covers a real geographic patch, so location and a willingness to travel both matter If you've spent years inside a larger group wishing you had the freedom to lead your own way, this is that freedom. Apply with your CV, even if it isn't fully up to date, or call Tim Roby directly for a confidential conversation about the role. Applicants must have the right to work in the UK. Sponsorship is not available for this position. Recruitment Panda Ltd is acting as an Employment Agency in relation to this vacancy. We are committed to equal opportunities and welcome applications from all suitably qualified candidates regardless of race, sex, disability, religion, sexual orientation, or age. By submitting your application, you consent to Recruitment Panda Ltd processing your personal data in accordance with our Privacy Policy, a copy of which is available on request (or via the below link where this is viewed on www.recruitmentpanda.com). ....Read more...
Environmental Health Apprentice
You will work within the regulatory service whilst studying towards a degree in environmental health on an apprenticeship programme. The course is delivered in collaboration with Middlesex University London, and at the end of the training you will gain a BSc Honours degree in Environmental Health by completing a 4-year programme. You will be supporting the functions within the food safety, health & safety, environmental protection and private sector housing as directed by the Service Manager and team leader for the relevant area. You will transfer between the various areas during the four years to allow you to obtain relevant experience for the qualification work-based learning. You will be required to maintain an effective balance between your study and work time ensuring that all coursework is completed on time, and in accordance with the study programme as directed by the University. To work within the regulatory service to protect and improve the health, quality, and safety through the application of skills learned at a vocational level and local level within the service ensuring excellent customer service is provided meeting customer expectations and achieving service standards To monitor case workload and liaise with officers on case investigations ensuring high standards of record management and case progression is adhered to in accordance with legislation To support with site visits and inspections, ensuring you record and participate in recording findings, resolutions, and case outcomes with officers from within the service As knowledge and competency develops, to carry out sampling, monitoring and survey work as necessary across the range of environmental health functions To maintain case files electronically on the council database and support with general administration, preparing case files, statements, inspection notes, reports and letters as an example Manage your time, effort and resources effectively so that you develop good working practices to enable you to plan and organise your work to achieve learning required, personal and team objectives As an apprentice it is an essential requirement for your continued employment under the scheme to attend and engage with learning at college and/or obtain relevant qualifications Training:Environmental Health Practitioner (integrated degree) Level 6. Training will take place both in the workplace and at Middlesex University, Hendon Campus, The Burroughs, London NW4 4BT. The apprentice will attend university in line with the degree timetable and spend the remainder of their working week gaining practical experience across Environmental Health functions within the Council.Training Outcome:This apprenticeship provides a pathway into a professional career in Environmental Health. Successful completion will lead to a BSc (Hons) in Environmental Health and the opportunity to pursue professional status as an Environmental Health Practitioner. Graduates may progress into Environmental Health Officer roles in local government, regulatory services or related public health fields.Employer Description:Barking and Dagenham is a borough that’s changing for the better. Over the past few years, we’ve been working hard to transform how we deliver services and support our community. We’re proud of our diverse and vibrant population, and we’re committed to building a borough where everyone feels respected, included, and empowered.We have a laser focus on delivering for our residents – whether it’s tackling the inequalities people face or, quite simply, delivering the best services every day.We’re creating the conditions and opportunities for people to thrive here –to make Barking and Dagenham a place people are proud of and where they want to live, work, study and stay. Ultimately, we want everyone in Barking and Dagenham to have a good quality of life and to feel like they want to put down roots, raise their family, be part of the community and get involved.As an Investors in People Gold Award employer, we’re serious about supporting our staff. From flexible working, professional training and career development to wellbeing initiatives, we want our people to feel valued and supported in everything they do.Our values, known as DRIVE, shape how we work: Deliver our best every day – and do what we promise Respond in a prompt, positive way to our community’s needs Inspire others with our attitudes and actions Value people for who they are and what they can do Engage with others to improve our resilience and flexibility We’re proud to be an equal opportunity employer and welcome applications from people of all backgrounds and experiences.Working Hours :Monday to Friday, 9am to 5pm. Some evening and weekend work may be required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience ....Read more...
Apprentice Nursery Practitioner
What will you be doing day to day? As an Apprentice Nursery Practitioner, you will have the opportunity to rotate around the nursery rooms and forest school, gaining hands-on experience in all areas of our nurseries This, coupled with your apprentice training in early years, will equip you with all the skills, experience, and qualification to apply to progress into a qualified educator role with us This Apprenticeship will be for a level 3 early years educator, but we may consider a level 2 early years practitioner depending on experience From there, you can develop your career at N Family, opting for a managerial route, or pursuing a specialism in an area that excites you. This role is for multiple positions due to the growth of the business. The role is a full-time position (40 hour working week, 20% of which is spent on learning) Day to day you will learn to: Support your team in the delivery of basic childcare routines Be responsible for the delivery of our 'learning through play’ educational ethos Innovate with activities and constantly challenging your children’s learning and development Build and maintain excellent relationships with parents Promote child welfare and ensure safeguarding procedures are followed What can we offer you? £19,656 for Level 2 early years practitioner or £20,717 for Level 3 early years educator Funding of your apprenticeship You’ll be part of N Academy which could put you on track for an EY degree once your apprenticeship is complete Performance related bonus of up to £750 per year (once working within ratio) Up to 32 days holiday a year (including bank holidays, 1 day off for your birthday and 3 days during Christmas and New Year) to start (rises with length of service) Free daily lunch and drinks Personal development fund of £100 per year Professional development, specialisms, coaching and mentoring through our N Academy Annual clothing allowance of £100 (no uniform) Enhanced Maternity, Paternity, Adoption and Shared Parental leave pay for all team members after 2 years continuous service with N Family 5 days full sick pay and, depending on individual circumstances, we may offer up to 5 days discretionary leave Paid training including 2 inset days per year Childcare discount of 10%, rising to 25% when you become a Nursery Manager Emergency childcare: 6 back-up childcare days in any of our nurseries There's more: Round the world trip and 2 weeks additional holiday for 5 years’ service Refer a friend bonus of £500 (plus other incentives) for existing and ex-employees Amazing wellbeing benefits including one wellbeing week per term, Headspace premium membership, free counselling, 10% Class Pass membership discount, hardship fund Season pass loan and cycle to work scheme To become an apprentice, you must: Be 16 or over Not already be in full-time education You can start an apprenticeship whether you’re starting your career, want a change or you're upskilling in your current job. You can have a previous qualification like a degree and still start an apprenticeship as long as it is not in the same field or there are sufficient new skills to learn. As an apprentice, you’ll: Have regular one to one sessions with a dedicated trainer either remotely or through visits to your workplace Training Outcome:This vacancy is for a permanent position within N Family Whetstone nursery upon the successful completion of the apprenticeship programme.Employer Description:★ 4.5 Glassdoor rating and N.1 highest quality, Outstanding nursery group in the UK Ofsted leaderboard! Would you like to join a fast growing nursery group with outstanding progression opportunities? We started with one nursery in 2017 and now have 20, and growing! Are you passionate about inspiring and developing the next generation to reach their full potential in this ever-changing world? At N Family Club, we’re rethinking careers in early years and challenging the way things are done in the sector. We empower you to reach your potential by supporting you with a mix of development initiatives and an unparalleled learning environment through our very own N Academy. We offer industry leading salaries, a refreshed approach to flexibility to ensure you have a positive work-life balance and a second-to-none benefit package.Working Hours :Working flexible shift patterns within the opening hours (7.00am - 7.00pm), days and shifts to be confirmed.Skills: Communication skills,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passionate and positive ....Read more...
Administrative Assistant Apprentice (Clark Willis)
The Administrative Assistant Apprentice will support the day-to-day administration and client service functions of Clark Willis Solicitors, helping to deliver an efficient, professional, and client-focused legal service. Working as part of a busy legal practice, the apprentice will assist solicitors and support staff with administrative tasks, client communications, and office processes while developing key business administration and customer service skills within a professional legal environment. The role will involve handling confidential information, maintaining accurate records, and ensuring clients receive a positive experience when accessing the firm's services. Key Duties & Responsibilities Welcome clients and visitors in a friendly, professional, and courteous manner Answer telephone calls and respond to enquiries, directing them to the appropriate member of staff Assist with booking appointments and managing meeting room schedules Support the preparation, scanning, filing, and archiving of legal documents and correspondence Maintain accurate electronic and paper-based client records Manage incoming and outgoing post, emails, and document distribution Assist solicitors and legal support staff with routine administrative duties Ensure confidential client information is handled in accordance with GDPR and firm procedures Support the opening, updating, and closing of client files Carry out data entry and document management tasks using legal case management systems Assist with producing legal documents, letters, and reports from templates Work collaboratively with colleagues to support the smooth running of the office Provide excellent customer service to clients and professional contacts Skills & Experience Gained Legal administration and office support experience Professional customer service and client care skills Use of legal and business administration IT systems Understanding of confidentiality, GDPR, and data protection requirements Business communication skills, including telephone, email, and written correspondence Document management and record-keeping processes Organisation, prioritisation, and time management skills Experience working within a professional legal services environment Understanding of legal office procedures and client service standards Ideal Candidate This role is suited to someone who is: Friendly, professional, and approachable Reliable and eager to learn Organised with good attention to detail Able to manage multiple tasks and priorities Confident communicating with a wide range of people Comfortable using computers and Microsoft Office applications Able to work effectively as part of a team Respectful of confidential and sensitive informatiomn Keen to develop a career in administration or the legal sector Motivated, positive, and willing to take responsibility for their own development This apprenticeship provides an excellent opportunity to gain valuable administration experience within a respected legal practice while working towards a nationally recognised qualification and developing skills that can support a long-term career in the legal and professional services sectorTraining:You will be completing the Level 2 Administration Assistant Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington. The Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics. Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles. This will also provide a potential progression route onto the Business Administrator L3 Apprenticeship.Training Outcome:Successful completion may lead to a full-time employment and/ or opportunity to join the Business Administrator L3 Apprenticeship Standard.Employer Description:Our mission is to offer affordable yet premium legal services to individuals and their families who want access to excellent legal advice locally and who appreciate the value and the experience they will enjoy from using Clark Willis. We call this ‘affordable premium‘, and it informs how we provide our legal services, how we interact with our clients, our workspaces and how we develop our team. We are a growing team of highly respected solicitors committed to making legal services simple to understand and accessible with clear advice and transparent costs making us the smart choice. We are small enough to ensure that you can benefit personally from our one-to-one service on everyday matters but also experienced enough to deal with more complex and demanding areas. Although we offer legal services you are really buying our expertise and not only is our firm Lexcel accredited, the Law Society’s Quality Mark, our individual solicitors are also specialists within their respective areas and hold a range of personal accreditations. We have been quietly and confidently providing legal services locally, regionally and nationally for over fifty years from our offices in Darlington and Northallerton.Working Hours :Monday – Friday 9am – 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working ....Read more...
Maintenance Apprentice
Maintenance support Assist with planned preventive maintenance across plant and equipment. Support reactive maintenance and breakdown response under supervision. Help inspect, clean, lubricate, adjust, and replace basic parts where trained. Support maintenance work on spray equipment, conveyors, curing ovens, compressors, pumps, pre-treatment equipment, site utilities, and facilities. Assist with basic fault-finding alongside experienced team members. Health, safety, and compliance Follow all site health, safety, and environmental procedures. Work in line with safe systems of work, risk assessments, method statements, permits, and lock-off procedures. Use PPE correctly and maintain good safety standards. Report hazards, near misses, unsafe conditions, and equipment defects promptly. Support inspection and compliance checks where trained. Build awareness of PUWER, LOLER, COSHH, and environmental controls at apprentice level. Preventive maintenance and TPM Support TPM and planned maintenance schedules. Complete basic check sheets and maintenance records accurately. Help identify early signs of wear, leaks, damage, contamination, or abnormal equipment behaviour. Assist with cleaning, inspection, lubrication, and tightening tasks. Support good maintenance routines across production areas. Tools, spares, and workshop standards Keep the maintenance area clean, organised, and safe. Support control of tools, spare parts, consumables, and maintenance stores. Assist with stock checks and identifying missing or damaged tools. Learn correct tool selection, use, care, and storage. Continuous improvement Support improvement work to reduce downtime, improve reliability, and make tasks safer or easier. Contribute practical observations from the shop floor. Assist with small improvement projects under supervision. Learn basic LEAN and problem-solving principles. Training and development Attend and complete all required college, training provider, and workplace learning. Maintain apprenticeship records, evidence, and progress reviews. Learn from the Maintenance Manager, engineers, operators, and contractors. Ask questions when unsure and take responsibility for personal development. Build competence gradually across mechanical, electrical, safety, and process knowledge. Additional duties Support general facilities tasks when required. Assist external contractors by preparing work areas, locating equipment, or observing work where appropriate. Help collect information for maintenance reports, downtime tracking, and equipment performance reviews. Maintain a professional attitude around production teams, contractors, and visitors. Carry out other reasonable duties in line with training level and business needs. Apprenticeship boundaries The apprentice must not carry out the following unless trained, authorised, and supervised as required: Live electrical work Confined space work Work at height Hot works Lifting operations Pressure systems work Safety-critical isolations Chemical handling beyond approved training Any task requiring a permit, licence, or formal competency sign-off Training:Course summary Engineering Operatives are predominantly involved in engineering operations which are key to the success of the manufacturing and engineering sector, allowing employers to grow their business while developing a workforce with the relevant skills and knowledge to enhance and sustain the sector. Course overview The role covers a wide range of common and job-specific skill sets that can be transferred across the manufacturing engineering industry sectors during apprentices’ future careers. Dependent on the sector that they are employed in, there may be subtle differences in terms of composition and application of the job role specific skills and knowledge they will require, however the core skills and knowledge will be the same regardless of the sector/area they work in. Duration: 13 months practical training period, plus 3 months for End Point Assessment Delivery model: Work-based training with your employer Day release during term time (approximately 2 days a week for 1 year) at the Abingdon Campus. Regular meetings with your training coordinator to monitor progress and well-being Apprentices will need to complete a minimum of 300 hours of off-the-job training during their apprenticeship Qualifications included: Level 2 Diploma in Engineering Operations (Skills) Level 2 Certificate in Engineering Operations (Knowledge) Level 2 Engineering Operative Apprenticeship End Point Assessment: Practical assessment Professional discussion Training Outcome:On successful completion, there may be opportunities to progress within Powdertech for the right candidate. The apprenticeship provides a strong foundation of practical skills, industry-recognised training, and real workplace experience — a solid starting point for a long-term career in maintenance and engineering, whether at Powdertech or further afield. Employer Description:Powdertech Surface Science is a privately owned company, established in 1984 with a clear objective - to provide high quality professional chemical pre-treatment, powder coating and bonding services to specialist and niche market sectors. Working Hours :For the first 12 months, normal day shift (9 am-5 pm Monday to Friday), Then possible afternoon shifts mixed with days beyond that point. 40 hours per week, 37.5 hours with paid breaks.Skills: Communication skills,Attention to detail,Problem solving skills,Number skills,Logical,Team working,Initiative,Reliable, punctual, and safe,Able to work safely,Good timekeeping/attendance,Proactive,Practical and hands on,Calm under pressure,Respectful to others ....Read more...
Apprentice Finance Assistant
In your role, you will be accountable for: Prepare and issue invoices, reminder and exclusion letters and monthly statements Check and bank cash received from across college To update income to Open Accounts ensuring that VAT is correctly applied on each category of income To request and process credit notes where needed on receipt of appropriate authorisation Create products on the college online store Undertake credit control through to recommendation for legal action for an agreed range of customers accounts Work with curriculum areas to resolve customer account issues Assist in the monitoring of Advanced Learner Loans and Student Loans Maintain records of any debt collection action taken in the finance system Liaise with audit teams if required Work as part of the enrolment team covering finance elements of the process Open and distribute incoming mail and email on a rota basis Update job manuals in area of responsibility on a regular basis Support the Income Manager with ad hoc requests as they arise Work within the Purchase Ledger function as required, supporting the accurate and timely processing of supplier invoices, payments and related queries To assist in general finance office cover where required Build effective working relationships with managers and advise on processes within the postholders remit, to facilitate the best outcomes for the college Any other duties commensurate with the level of the post that may be required from time to time There are things that we are all accountable for, whatever your role, these are: Embedding safeguarding into your/your teams working practices and escalating any safeguarding concerns immediately in line with the college’s safeguarding policy Embedding Health and Safety best practices and ensuring a safe working environment for everyone within your area of responsibility, according to the Health and Safety at Work Act Being a champion and advocate for Equality and Diversity throughout college Behaving in a manner that displays British values Being committed to reviews of your performance and your own Continuous Professional Development To be successful in this role you will have the following: Technical & People Skills/Impact & Influence: Ability to use initiative and be innovative in resolving issues quickly and decisively Excellent organisational skills with the ability to handle and prioritise multiple tasks and deadlines Excellent communication skills both written and verbal and to a wide range of audiences Ability to work well as part of a team Flexible attitude to work and working hours Demonstrable record of success in a customer service working environment, and a commitment to providing a first-class service It would be desirable if you have an understanding of accounting processes, and how the different process streams interact It would be desirable if you have evidence of working with others to improve practice College values and behaviours: Evidence of being able to demonstrate our college values in action: Kindness Unity Excellence Please take a look at our website for more information on our values.Training:The broad purpose of the occupation is to carry out accounting and finance tasks. These tasks support the creation of items such as financial statements and other data. Their work is carried out under supervision following set procedures for most tasks. Such tasks may include financial data entry, reconciling figures, trial balances, double-entry bookkeeping, handling accounts payable and receivable. The accounts or finance assistant is responsible for assisting accountants with routine duties. These can vary depending on the team structure and size of business. They use digital finance and accounting systems and tools to collate and enter data. An accounts or finance assistant’s work would include tasks such as financial and accounting data entry and basic bookkeeping duties. They will also work with sales or purchase ledgers. They will run calculations to ensure that records and payments are correct and may be involved in the recording of cash transactions. All Accounts/Finance Assistants will gather work-based evidence and attend classes to meet the required Knowledge, Skills and Behaviours. We will be delivering the industry recognised AAT (Association of Accounting Technician) Certificate in Accounting Level 2 as part of this apprenticeship standard. This qualification comprises four mandatory units: Introduction to Bookkeeping Principles of Bookkeeping Controls Principles of Costing The Business Environment The duration of the apprenticeship is 15-months; to allow confirmation of successful examination results/re-sits as well as completion of the required End Point Assessment. The two End Point Assessment methods are: Assessment method 1 - knowledge test - integrated Assessment method 2 - interview: Structured interview (supported by a portfolio of evidence summary) As part of your contract of employment completion of the Apprenticeship Training Programme forms part of your duties as well as helping your personal and professional development; the requirements to complete the programme are as follows: Attend and be punctual for all induction session, lessons, work-based training/support sessions Complete all required assignments by the required timeline. Build up your portfolio of evidence on-going Access support from tutor/assessor/manager as and when required Training Outcome:Whilst there will be no guarantee of a substantive position with the college at the end of the period, the college will guide, support and encourage suitable apprentices to apply for appropriate vacancies as and when they arise. The college has a very good record of supporting workers through in-house apprenticeships, and many apprentices have secured employment with the college beyond their apprenticeship. There may be a full-time position for the candidate to apply for, subject to successful completion of the apprenticeship and employment targets.Employer Description:Our mission is creating opportunities, changing lives and this is at the heart of everything we do. The college has a common set of values for both students and staff: Kindness, Unity and Excellence, and they define how we behave and interact with each other. Kirklees College is a uniquely vocational college whose student community reflects the diversity of the local area. We offer inspirational teaching in industry standard, state-of-the-art facilities and ensure curriculum is developed with employers to enable students to progress. At Kirklees College we aim to foster an honest and compassionate approach to ourselves, our people and environment, develop a shared purpose across our community, and set a culture of high aspiration, expectation and success. We strive to be ahead of the curve in our approach to teaching and learning and be a first-choice provider for students and industry alike. With over 10,000 students on full-time and part-time courses, and apprenticeships, we provide seven bespoke centres across the Kirklees region, from two main centres based in Dewsbury and Huddersfield, and dedicated learning centres for Animal Care, Construction, Engineering, Process Manufacturing and Higher Education.Working Hours :Monday to Thursday - 8.30am until 5pm, Friday 8.30am until 4.30pm. Predominantly based at Waterfront Centre with requirement to travel to other sites.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Microsoft Office ....Read more...
Fundraising & Development Manager
Fundraising Manager Salary: Up to £40,000 based on full time (pro rata for part time), dependent on experience and skills Hours: Full time and part time will be considered. Based at Ampleforth Abbey, Ampleforth, YO62 4EN Closing date: Monday 17th August Onsite Interviews: Week commencing 24th August Benefits Up to 8% employer-matched pension Life assurance Free lunch during working hours Free on-site parking 20% discount at the Tea room and Abbey Shop Cycle to Work Scheme Christmas Closure Historic Houses and Yorkshire Great Houses, Castles and Gardens passes to borrow Employee Assistance programme Retail savings platform 50% discount on fitness suite, swimming and other activities at St Albans Centre About Ampleforth Abbey Ampleforth Abbey is home to the UK's largest Benedictine monastic community, rooted in the Rule of St Benedict. Our mission is to seek God through prayer and service, and to invite others to experience faith in action. Located in the Howardian Hills near York, the Abbey sits within an Area of Outstanding Natural Beauty and welcomes thousands of visitors each year to its Retreat Centre, Visitor Centre, Shop and Tea Room. Ampleforth Abbey Trust, a registered charity, works alongside the monastic community to support this mission. With around 60 lay staff, the Trust delivers on a five-year strategy, choosing a Future Together, to ensure a sustainable, faith-led future for the Abbey and its valley home. We are seeking an experienced Fundraising Manager with excellent relationship management skills to help develop and sustainably grow our fundraising revenue. You will develop and use stewardship tools to guide supporters through their individual giving journey, including cultivation plans, proposals and reports, managing donor communications and nurturing our community of support. The Fundraising Manager will report to and work under the direction of the Head of Marketing, Communications & Development. Main Responsibilities but not limited to:- Develop a Fundraising Strategy in collaboration with the Head of Marketing, Communications and Development, to include individual giving, regular giving, legacies, partnerships and a supporter scheme. Develop and manage an Individual Giving Programme, using multiple forms of donor acquisition, ensuring high quality donor care and the achievement of agreed targets. Work with the Head of Marketing, Communications and Development to develop a Legacy Programme, managing the delivery of multichannel activities aiming to recruit, develop and maintain relationships with the public and our supporters for Legacy prospecting and outcomes. Support the development of a major donor portfolio, ensuring successful engagement of high-level individual donors with a view to securing major gifts. Manage the development and implementation of our corporate fundraising programme, building on current partnerships and securing new relationships with a range of partners. Develop fundraising content and materials for a wide range of audiences and fundraising initiatives, ensuring that individual giving messaging is embedded across all touchpoints. Plan and manage the delivery of major fundraising appeals and campaigns, including the management and delivery of fundraising events where appropriate. Support the implementation and management of a fundraising database, ensuring high quality of data input and reporting. Manage the fundraising budget in line with objectives and KPIs, reporting monthly to the Head of Marketing, Communications and Development. Oversee donor communications and ensure excellent donor stewardship, including regular updates and responding to individual donor enquiries in a timely manner. Develop, implement and manage supporter schemes for individuals and corporates, including recruitment, stewardship and the delivery of events. Work alongside the Head of Marketing, Communications & Development to build and nurture relationships with both prospective and existing partners and donors to drive sustainable growth and maintain high levels of engagement. Occasional joint working with colleagues at the St Laurence Education Trust on collaborative fundraising campaigns and initiatives. Represent AAT at relevant networking events and conferences alongside the Head of Marketing, Communications and Development, to expand networks, gather market insights, and increase the organisation's community of support. Ensure staff and volunteers have the information they need to deliver on their roles and support the overall fundraising strategy Ensure all fundraising opportunities and applications align with, and are sensitive to, the Abbey's mission, values and monastic identity. Ensure all fundraising activities are fully compliant, including data protection, Gift Aid, fundraising law and other relevance compliance issues. Undertake any other reasonable duties required in line with capabilities, the needs of the company, and the wider group. Experience You will have: Experienced fundraiser with 5+ years' experience Experience of fundraising in a charity context Experience of managing individual giving campaigns, including regular giving and legacies Experience of developing and managing fundraising events and campaigns Proven experience of excellent donor stewardship and managing supporter communications at all levels Proven experience of working within the charity, and/or faith-based organisations Effective planning, organisation, and time management Member of the Chartered Institute of Fundraising (desirable) Skills and Attributes You will bring: Technical Excellent communication and interpersonal skills, with the ability to engage and inspire people at all levels The ability to build, develop and maintain relationships with individuals, partners and major stakeholders to achieve and exceed targets Strong influencing, negotiation and communication skills Effective organisational skills and an ability to manage and meet priorities with varying deadlines Financially literate with budget-management experience and the ability to track and report on fundraising income Ability and confidence to present to internal and external audiences Ability to write engaging, compelling copy for a range of audiences Experience of using CRM databases for segmentation and reporting to achieve fundraising goals Excellent Office 365 and IT skills Strong project management skills, with a track record of delivering multiple projects simultaneously A strong understanding of fundraising compliance and relevant legislation Behavioural Understands and is able to communicate the values of Ampleforth Abbey Trust An empathy towards the work of the Monastic Community Personal resilience and ability to respond positively to pressure An agile, flexible and positive mindset Creativity, innovation and the ability to think outside the box Problem-solving abilities and clear thinking, with sound judgement; able to make effective decisions under pressure Ability to work independently and collaboratively as part of a team. Ability to prioritise and manage multiple projects and competing demands simultaneously. Adaptability and flexibility in a fast-paced environment Effective planning, organisation and time management Integrity and diplomacy Proactive style and work ethic High professional standards, methodical and diligent, with a high attention to detail Results-driven and goal-oriented mindset ....Read more...
Apprentice Administrator
The role will include: Administration / Customer Service Inputting data with a high level of accuracy To deal courteously and efficiently with all visitors and provide refreshments Answering the telephone in a professional manner Assisting all members of the team as / when required Ensure that trust policies are observed and that good practice is encouraged, particularly in the areas of health and safety, equal opportunities and confidentiality Premises & Compliance: Coordinate and maintain compliance records relating to health and safety, estates and statutory requirements Monitor renewal dates and support the effective management of premises-related documentation Liaise with contractors, suppliers and schools to ensure compliance activities are completed within agreed timescales Produce reports and maintain databases to support strategic compliance monitoring Identify areas for improvement and recommend more efficient and administrative processes Support with the input and processing of orders on the financial database, maintaining accurate records Support projects relating to estates, facilities and compliance across the Trust HR & Payroll: Provide administrative support throughout the employee lifecycle, including recruitment, onboarding and personnel changes Maintain HR systems and employee records, ensuring accuracy and confidentiality Prepare payroll information / support monthly payroll processes including the inputting of timesheets Produce correspondence, reports and documentation relating to staffing matters Liaise with schools, managers and external providers to resolve routine queries Marketing and Personal Assistant Duties: Coordinate communication activities across the trust, ensuring information is presented professionally and accurately Support the development of newsletters, website content and social media communications in line with trust guidelines Manage diaries, meetings and events for senior leaders and maintain action trackers Draft correspondence, presentations and reports using a range of digital systems Build positive relationships with internal and external stakeholders and represent the trust professionally Support projects and initiatives that contribute to the trust's strategic priorities Use digital platforms and communication tools effectively to promote engagement and collaboration Data Protection: Support the implementation and monitoring of GDPR and information governance procedures Maintain accurate records relating to data requests, retention schedules and compliance activities Produce reports and documentation to support data protection monitoring Liaise with stakeholders across the trust regarding information requests and record management Identify issues and escalate concerns in accordance with established procedures Governance: Organise trustee, committee and local governance meetings, including preparation and distribution of agendas and papers Produce accurate minutes and maintain action logs and governance records Ensure governance documentation is stored securely and complies with statutory requirements Communicate effectively with trustees, governors and senior leaders, acting as a professional point of contact Support the preparation of reports and information required for statutory returns and meetings Contribute to continuous improvements in governance administration processes Training:The qualification will involve the candidate undertaking the following duties to meet the Knowledge, Skills and Behaviours required for the Apprenticeship Standard: Duty 1 Communicate with stakeholders, such as internal teams and external organisations, using appropriate methods and professional language. This may include letters, phone, face-to-face, e-mail, videocall, online chat functions or digital platforms. Duty 2 Support internal or external events or meetings, in person or on line, following organisational policies and procedures. Duty 3 Access and store information securely in line with organisational requirements for future use and recovery. For example physical and or digital filing systems. Duty 4 Use software packages to collate, input and extract data and information in line with organisational requirements. For example updating office databases, stakeholder records or notes, finance records, CRM systems or sending mailshots. Duty 5 Format and input data in line with organisational requirements. For example, redacting information, stakeholder details, expenses, travel and routine reports. Report or escalate errors, breaches or concerns to supervisor or line manager. Duty 6 Provide support to team members to help ensure that activities are carried out within agreed timescales, budgets and quality expectations. For example, ordering and reporting on office resources or sourcing information. Inform line manager or supervisor on any changes, anomaliesor concerns. Duty 7 Identify, collate and handle data and information from different sources such as business, stakeholder records and delivery notes. Share securely, confidentially and in line with organisational expectations and requirements. Duty 8 Be aware of the organisation’s priorities andactivities, and how the role supports these. For exampleundertaking routine tasks such as presenting information and producing documents. Duty 9 Identify issues and escalate problems to others when beyond remit. Duty 10 Plan and review workload with supervisor to ensure best use of time to complete allocated tasks to deadlines. Duty 11 Keep up to date with sector developments to enhance skills and follow a continuous professional development plan. You will complete an End Point Assessment this will involve the following: Showcase/Portfolio Interview Practical Observation Professional Discussion Training Outcome:There may be a possibility that you will gain a permanent position following successful employment as well as achievement of the full apprenticeship qualification. There may also be further apprenticeship / other training available following successful employment and achievement of the apprenticeship qualifications.Employer Description:Welcome to SHARE Multi-Academy Trust We are a small, friendly partnership, currently consisting of five secondary and four primary schools in West Yorkshire. Our core belief is about valuing people and helping them to be as successful as they can be. This is both challenging and rewarding and we hope you find it inspiring. In the years since the Trust was formed in 2011, schools everywhere have seen a considerable amount of change. We have met these challenges with a shared approach, working as a team, enjoying the support of shared moderation, making us stronger and more structured. Through supporting and challenging each other, the Trust has enriched each member school beyond our expectations. We encourage the sharing of our expertise, whether it’s about recruiting and retaining good staff or improving the quality of learning; we all contribute and share our experience and best practice, helping to make our schools better places for our staff and pupils. High performing schools enjoy the opportunity to contribute and share good practice, meeting with like-minded headteachers as partners and helping to improve the standard of education for young people. Our own model for school improvement is an effective resource that we regularly tap into: good behaviour, good routines in lessons, tackling teacher expectations, stretching pupils and marking with constructive feedback are the key foundations we build on for long-term success. Schools that need more support soon begin to thrive.Working Hours :Start and finish times: 8.00am - 4.00pm Monday to Thursday 8.00am - 3.30pm Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Excellent attendance,Microsoft Office, Word & Excel ....Read more...