About the Role:
As a Business Administrator Apprentice, you will:
Learn how organisations are structured and how teams collaborate effectively
Gain an understanding of business fundamentals, including finance, budgets and project management
Develop strong communication and stakeholder management skills
Build knowledge of regulations, policies, and workplace compliance (e.g. GDPR, Equality Act, Health & Safety)
Improve your problem-solving, critical thinking and decision-making abilities
Work alongside experienced professionals while studying for a nationally recognised qualification
What we’re looking for:
An interest in business administration and operations
Strong organisational and time-management skills
Good communication and teamwork abilities
A willingness to learn and take on new challenges
GCSEs (or equivalent) in maths and English, Level 4 (C) or above preferred
Training & Qualification
You will study for the Level 3 Business Administrator Apprenticeship, which includes:
Modules covering business fundamentals, stakeholder management, communication, project management and compliance
Development of self-awareness, emotional intelligence and leadership skills
Preparation for an End-Point Assessment (EPA):
Knowledge Test
Portfolio-based Interview
Project Presentation
Tailored support from an Vocational Trainer, with regular online and face to face sessions
Functional Skills in maths and English (if required)
Training:You will study for the Level 3 Business Administrator Apprenticeship, which includes:
Modules covering business fundamentals, stakeholder management, communication, project management and compliance
Development of self-awareness, emotional intelligence and leadership skills
Preparation for an End-Point Assessment (EPA):
Knowledge Test
Portfolio-based Interview
Project Presentation
Tailored support from an Vocational Trainer, with regular online and face to face sessions
Functional Skills in maths and English (if required)
Training will take place on site and remotely with Training company.Training Outcome:.Employer Description:Construction Logistics Company - Running for 12 years - privately Owned - Work on Major projects in South East for Tier 1 Blue Chip Clients - projects can range from New Build Residential to Mixed Use Schemes, Commercial and Retail. Anchor are a Site Based Construction Contractor that support the Main Contractors with any AD HOC Requirements on site alongside their specialist appointed sub contractors.Working Hours :Monday to Friday, 8.00am - 5.00pm - Flexible if required any later.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Patience....Read more...
We are looking for a business admin apprentice to join our team. The role requires a switched-on individual who is self-motivated and highly organised. Attention to detail, a high level of accuracy, fantastic customer service and communication skills are very important to being a success in this role.
You will be completing your Level 3 Business Admin Apprenticeship with Cavity Training.
Key Responsibilities:
Administrative Support: Assist with general office administration tasks, including drafting emails, creating and maintaining Excel spreadsheets, and organising documents.
Recruitment Support: Help with pre-screening candidates for recruitment, scheduling interviews, and taking minutes during meetings and interviews.
Social Media: Assist with managing and updating the company’s social media pages to enhance online presence. Daily Operations: Help create daily plans, assist with management duties, and update the Head of Operations’ calendar.
Training and Development: Work alongside the Head of Operations to complete relevant training, take on increasingly complex tasks, and gain insights into the company’s operational functions.
Office Equipment: Utilise office equipment for administrative tasks, ensuring efficiency and smooth workflow.
Training:
Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation.
At least 20% of your working hours will be spent training or studying.
Training Outcome:Full-time post following completion of the apprenticeship programme.Employer Description:At Green Shift Energy, we understand that navigating the often complex and time-consuming process of purchasing energy contracts can be challenging for businesses. That’s why we are here to make the process simple and hassle-free. We specialise in guiding businesses of all sizes through the intricate details of energy procurement, ensuring you secure the best contracts that align with your needs and budget.
Our mission is clear: to save you valuable time, reduce energy costs, and provide expert guidance to streamline your energy management. But we don’t just stop there – we’re passionate about helping businesses make the shift towards more sustainable and environmentally friendly energy solutions.Working Hours :Monday - Friday, 9.00am - 5.00pm, 30-mins lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Administrative skills,Team working,Initiative....Read more...
Your apprenticeship will include:
Induction & Onboarding: Learn company structure, complete mandatory training, and develop basic admin skills
Manufacturing Insight: Understand shopfloor processes and how they link to commercial operations
Administrative Foundations: Master ERP systems, document management, and business communication
Procurement Fundamentals: Engage with suppliers, assist with quote analysis, and learn cost awareness
Intermediate Responsibilities: Manage office supply ordering, support supplier onboarding, and identify process improvements
Training:
Business Administrator Level 3 Apprenticeship Standard
1 day per month to take place at Northampton College
Training Outcome:
To be discussed with employer
Employer Description:Established over 50 years ago, this family-owned company is a world-class provider of sheet metal fabrication, precision-machined components, and mechanical assemblies.
Join a dynamic and growing organisation committed to excellence in manufacturing and procurement. We value innovation, teamwork, and continuous improvement, and we’re looking for an enthusiastic apprentice to support our commercial and procurement functions.Working Hours :Monday - Friday, 08:30 - 17:00Skills: Communication skills,IT skills,Organisation skills,Administrative skills,Team working,Initiative....Read more...
Join a well-established company in Denbigh as an Office and Sales Administrator, supporting smooth daily operations through accurate administration and excellent customer service. This temp-to-perm role offers variety, development opportunities, and the chance to make a real impact within a friendly, supportive team.Key responsibilities:• Process daily customer and supplier orders, invoices, credits, and statements • Manage retail EDI orders via Freeway Cloud (training provided) • Maintain sales reports and records using Excel (training provided) • Handle customer queries and liaise with the Sales team • Monitor debtors and support credit control • Create and update customer and supplier accounts • Provide reception cover and general office support • File, archive, and maintain documentation • Assist with ad hoc administrative tasks • Comply with health and safety guidanceRequirements:• Previous administration or office experience • Confident with Microsoft Excel and accounting software (training provided) • Strong organisation, attention to detail, and communication skills • Customer-focused, proactive, and team-orientedThis role offers £13 per hour plus benefits including weekly pay and holiday accrual. Hours: Monday–Friday, 8am–5pm (flexibility required).Apply today to take the next step in your career.
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Business Central / Microsoft Dynamics Systems Administrator Crewe - Hybrid Up To £40,000We are looking for a proactive, technically confident Systems Administrator with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, and rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.You will act as the first point of contact for technical queries across the business, ensuring users receive fast, accurate, and high-quality support. A strong understanding of Business Central and the ability to troubleshoot functional and technical issues is essential.This role would suit someone who thrives in a busy environment, enjoys solving problems, and takes real ownership of their work. If you are from a Systems Administrator, 1st Line Support Engineer, Applications Support Agent, IT Support, IT Consultant or similar role with experience on Microsoft Dynamics / Business Central this opportunity is not to be missed.The Role:
Provide 1st line IT support across hardware, software, networks, and cloud services.
Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
Manage new starter onboarding: account creation, hardware configuration, and access setup.
Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
Escalate complex technical issues to internal teams or external vendors when needed.
Maintain accurate technical documentation, knowledge base articles, and support procedures.
Act as a key liaison for IT suppliers, software providers, and support partners.
Deliver ad-hoc user training, best-practice guidance, and system walkthroughs.
Ensure compliance with IT policies, security standards, and internal processes at all times.
You:
Demonstrated experience supporting Microsoft Dynamics Business Central in a user-facing role.
Strong technical troubleshooting ability with excellent problem-solving skills.
Confident working independently and managing workloads under pressure.
Highly organised with strong prioritisation and multitasking capability.
Excellent communication skills, both written and verbal, with the ability to translate technical language for non-technical users.
Strong attention to detail and a commitment to delivering high-quality service.
Curious, analytical mindset with a desire to continually develop technical knowledge.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
Offer a warm, professional welcome as the first point of contact for visitors, residents, partners, and colleagues
Provide high-quality administrative support, handling enquiries, managing mail, preparing meeting rooms, organising supplies, and keeping information accurate and secure
Support events, activities, and office operations so that everything runs smoothly
Uphold high standards of health and safety, safeguarding, data protection, and inclusion, helping maintain safe and welcoming community spaces.
Assist with financial processes such as purchasing, invoicing, petty cash, and credit card administration
Engage fully in your apprenticeship learning, training, and portfolio development
Bring curiosity, enthusiasm, and a positive attitude helping us continuously improve and achieve our shared goals
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
To be discussed upon completion of apprenticeship
Employer Description:At Newground Together, our values shape everything we do. We care deeply about the people and communities we serve. We get stuck in with energy and teamwork. We take pride in delivering a quality service to the communities we serve. We learn and grow every day. We connect people, services, and opportunities in ways that truly matter.Working Hours :Monday - Thursday, 9.00am - 5.00pm and Friday, 9.00am - 4.30pm.Skills: Communication skills,Organisation skills,Team working,Eager to learn,Kind,Commitment....Read more...
Most of your apprenticeship will be spent working in our Redhill office. You’ll learn on the job with hands-on experience and support from your mentor and team. What you’ll do at work (depending on your chosen pathway) Core tasks for all apprentices
• Maintaining organised digital and paper filing systems • Updating internal databases, spreadsheets and CRM tools • Assisting colleagues with day-to-day administrative tasks • Preparing for team meetings and supporting internal communication • Using digital tools including Outlook, Excel, MS Forms and SharePoint • Suggesting improvements to administrative processes as you grow in confidence
Pathway 1: Training Department
This apprenticeship focuses solely on the Training Department. You will support the delivery of training programmes such as Oliver McGowan Mandatory Training, neuro-inclusion workshops and disability awareness sessions.
Additional tasks
• Booking and scheduling training sessions • Preparing registers, attendance sheets and certificate logs • Liaising with trainers, co-trainers, venues and clients • Checking accessibility requirements for learners and sessions • Updating delivery documents in line with national training standards • Supporting reporting submissions for NHS Trusts and ICBs • Organising training materials and digital resources
This pathway is ideal if you enjoy structure, admin processes and clear organisation.
Pathway 2: Sales & Marketing Department
This apprenticeship focuses solely on the Sales & Marketing Department. You will support our sales and marketing team as we expand our inclusive training and consulting services.
Additional tasks
• Managing incoming enquiries and updating CRM records • Assisting with quotes, proposals and client onboarding documents • Supporting scheduled marketing campaigns and social media activity • Helping coordinate webinars, events and conference materials • Preparing email newsletters and promotional content • Tracking performance data and updating sales dashboards • Ensuring marketing materials and website information stay up to date
This pathway is ideal if you enjoy communication, creativity and supporting business growth.Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills in English and maths if required.
The training will take place fully online and will be completed during your normal working hours. You will have a dedicated time slot each day for your apprenticeship learning. All further details about the training schedule and delivery will be provided directly by the training provider.Training Outcome:Progression opportunities will depend on the pathway you choose:• Training Department • Training Coordinator • Operations Assistant • Programme Support Officer
Sales & Marketing Department
• Marketing Assistant • Sales Administrator • Client Support Coordinator
We aim to offer permanent roles to successful apprentices who show commitment and development.Employer Description:The Good Consulting Company (Trading name of Valentina Group Ltd) is a growing training, consulting and accessibility organisation based in Redhill, Surrey. We specialise in neuro-inclusion, disability awareness, Oliver McGowan Mandatory Training, lived-experience training, and workplace inclusion. We work with NHS Trusts, ICBs, local authorities, charities and corporate organisations. Our team is diverse, neurodivergent-led and committed to trauma-informed, accessible and equitable practice. We operate a profit-with-purpose model, reinvesting into community impact, lived-experience roles and inclusive workforce development. We provide a supportive and inclusive work environment where apprentices can develop long-term careers in training operations, consulting, sales, marketing or project support. Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Non judgemental....Read more...
Acting as a first point of contact for incoming customer enquiries by phone and email
Providing accurate information regarding services, job status, and operational requirements
Logging customer jobs and supporting ticketing accurately within the company system
Liaising daily with drivers to ensure they have accurate job sheets, site access details, and disposal information
Communicating any changes or issues to drivers and planners in real-time
Supporting the Transport Planner with scheduling, reallocating jobs, and managing driver availability when required
Ensuring compliance information (waste transfer notes, permits, photos, disposal tickets) is uploaded and correctly recorded
Assisting with generating and sending customer job confirmations, updates, and completion reports
Updating customer records, site details, and job notes on internal systems
Supporting job checks, and general administrative tasks
Helping to monitor shared inboxes and action queries in line with service desk requirements
Learning and understanding the basics of the liquid waste industry, including tanker operations, disposal sites, and environmental compliance
Ensuring customer and driver information meets regulatory requirements
Escalating compliance or safety concerns to the operations team
Minimum of 6 hours per week spent on apprenticeship work and training
Training:Business Administrator Level 3.
You'll attend monthly 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your tutor and learn about modules including the organisation, stakeholders, relevant regulation, business fundamentals, processes & external factors. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Environmental Waste Management (EWM) is a fast-growing business specialising in liquid waste disposal and the removal of hazardous waste. Based in Epping, their team of highly skilled professionals handle flood-related waste, contaminated materials, sewage, industrial waste and are specialists with hazardous waste removal.Working Hours :Monday to Friday 9am to 5pm.Skills: Attention to detail,Communication skills,Customer care skills,Initiative,IT skills,Logical,Organisation skills,Problem solving skills,Team working....Read more...
As an Apprentice, you’ll play a vital role in supporting smooth warehouse operations. You will work closely with warehouse staff, admin teams, and other departments to learn how everything connects and runs efficiently. This is a hands-on opportunity to build your skills while contributing to the successful running of the warehouse.
Day-to-day, you will help maintain accurate records and complete data entry tasks, using Microsoft Office to support a variety of activities. You’ll gain practical experience, develop attention to detail, and learn how to use tools that are essential in a modern workplace.Most importantly you will work effectively as part of a small team, helping others where required, and have flexibility to provide cover as and when needed.
Responsibilities you will be assisting with:
Use external software to create delivery labels for orders placed through our online websites
Assist stock control with regular counting and investigation of any discrepancies
Manage and update various operational documents
Liaise with other departments within the company
Using our Vision WMS system, investigating pick discrepancies and update as required
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Level 3 Business Administrator qualification, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
Potential to apply for a full time permanent position upon successful completion
Employer Description:Global Brands is one of the UK’s leading independent drinks companies, owning and distributing popular brands such as VK, Hooch, Franklin & Sons, All Shook Up, Shake Baby Shake, Kick Energy, and Amigos Tequila Beer. The company exports to over 30 countries worldwide and is headquartered at the award-winning Casa Hotel in Chesterfield.The Clay Cross Distribution Centre is a key part of Global Brands’ operations. It currently spans 152,000 sq. ft., with recent expansions increasing capacity to 180,800 sq. ft. and storage for up to 40 million bottles across 17,000 pallets. The site employs around 80 staff, with plans for further growth and investment in additional facilities nearby. Operations run daily, supporting national and international distribution.This modern warehouse is central to the company’s logistics and supply chain, ensuring efficient storage, order processing, and delivery of products to retailers and customers. The environment is fast-paced, collaborative, and offers opportunities to learn about administration, stock management, and business support functions within a thriving drinks industry leader.Working Hours :Monday - Friday,
(After initial training, you would be required to work alternative shift patterns –
days 06:00 - 14:00 / afters 14:00 - 22:00.)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Team working,Patience....Read more...
Customer Service Support: Respond to phone calls, emails, and online enquiries from members of the public, professionals, and partner organisations in a polite, professional, and helpful manner. You’ll assist with the first point of contact, helping to offer reassurance and signposting to the right support if necessary.
Appointment Coordination: Help clients book in for support sessions and ensure schedules are kept up-to-date. You’ll use electronic systems to manage bookings and support the wider team in keeping records accurate and confidential.
Special Projects: Assist with the planning and implementation of targeted service projects within the Gloucestershire community, tasked to us by key stakeholders within the county.
Interpreting/Presenting Data: Reviewing derived data from the service to identify trends, interpret service performance, and relay the findings back to the service to facilitate improvements.
Data Entry/Record Management: Update client information in our digital systems, assist with preparing reports, and make sure key information is filed and shared in line with data protection requirements.
Team Support: Assist with internal meetings, promotional campaigns, and community outreach events. You might help create flyers, manage social media posts, or gather feedback from service users to help improve what we do.Training:Business Administrator Level 3 Apprenticeship Standard.
Whilst the majority of training will take place at the employers' premises, there will be occasional attendance required at Cirencester College.Training Outcome:Administrator Role (FTE or PTE).
Operations Aide (FTE or PTE).Employer Description:As healthcare and education professionals, we had first-hand experience of public services that had failed people, people who needed them most and we believed that we could provide a different, more flexible approach. We wanted to combine our expertise and experiences of the social and economic problems that held people back and find a way to support and empower people to live healthier, better lives whatever their background.
Eradicating health inequalities is crucial to our vision. It requires a holistic approach, empowering individuals to become active participants in their health. At ABL health we achieve this by providing access to education, resources, and support that enable people to make informed choices about their health and well-being. We also strive to create a healthy environment that supports positive behaviour change, reducing barriers to accessing healthcare services. Working together we believe we can provide everyone with the opportunity to achieve A Better Life.Working Hours :Monday to Friday (one day per week for apprenticeships).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Daily tasks/responsibilities will vary but will include the following;
Handling phone calls, emails and customer enquiries
Scheduling jobs and updating our project management systems
Preparing and sending quotes, invoices and purchase orders
Maintaining accurate records and filing systems
Assisting with stock control and supplier communications
Helping with marketing admin (social media posts, website updates)
Providing general support to the operations team and management
Training:Your training plan;
Full Business Administrator Level 3 Standard
On-the-job training to support role development
Off-the-job training to support qualification requirements
Employer to offer dedicated training time to support off-the-job training requirements
Functional skills support - maths/English - if required
Training Outcome:
Clear pathway to a permanent role with pay progression after completion of apprenticeship
Opportunities to learn about the electrical/construction industry
Employer Description:Dowrick Electrical Limited is a forward thinking, family run, electrical contracting business serving Cornwall and beyond. We work on everything from small domestic jobs to large commercial projects, with a strong reputation for quality, reliability and excellent customer service.
We're proud of our friendly, supportive team culture - and we invest in our people to help them growWorking Hours :Monday - Friday 8.30am - 5pm - with 1 hour for lunch. working times to be confirmed at interviewSkills: Communication skills,IT skills,Organisation skills,Team working,Positive attitude,Willingness to learn....Read more...
You will be working within a small, friendly office environment
MAIN RESPONSIBILITIES
Support office management and other office staff, to achieve the Company Operations requirements
Answering and redirecting telephone calls as well as taking messages on behalf of the office
Answering and redirecting emails to the relevant departments
Preparation and printing of administrative documents and files including but not limited to quotations, purchase orders, job reports and RAMS
Fielding enquiries and liaising with external clients
Assist with creation of weekly work schedules and project planning
Booking appointments/meetings and scheduling with the appropriate department
Liaise with the relevant management regarding any problems in achieving the company operation requirements
Sorting and filing of administrative documents and records as per ISO system
Taking deliveries from various suppliers and couriers
Greeting visitors and signing them in
Any other relevant duties as directed by BSM and/or Management Team
Training:
Business Administrator Level 3 Workplace Based
Training Outcome:
Possibility of full time employment upon successful completion of apprenticeship
Employer Description:PSL Pipelines have over 40 years industry experience to deliver premium pipeline solutions. We prove 24/7 services and consultancy tailored to cater to intricate needs of our clients across the public and private sectorsWorking Hours :Monday to Friday between
9am to 5pmSkills: Administrative skills,Attention to detail,Communication Skills,Communication skills,Customer care skills,IT Skills,Microsoft 365 knowledge,Organisational skills,Polite telephone manner,Presentation skills,Record management ,Teamwork....Read more...
Update customer and property records in our internal systems.
Check incoming information for accuracy and flag any missing details
Support onboarding tasks, such as uploading documents and completing simple forms
Carry out daily data checks to ensure accounts and workflows are up to date
Assist with preparing basic reports by exporting and formatting spreadsheets
Respond to internal emails and messages with clear, accurate information
Follow set processes and standard operating procedures (SOPs) to complete tasks correctly
Help organise digital files, logs, and shared documents
Support the Operations Team with general admin as required
Escalate issues when something doesn’t look right and ask for help when needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Wide variety of roles across the business in Ops, Customer Service, IT
Employer Description:Billing Better Limited (trading as Homebox) is a fast-growing UK business that helps residents and property operators manage utility bills more easily. We work with Build-to-Rent partners, landlords and tenants to simplify billing, improve accuracy and provide a smooth onboarding experience. Our Sheffield team focuses on delivering high-quality customer and operational support in a friendly, modern office environment.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Positive Mindset....Read more...
Sales Operations ExecutiveLocation: Wilmslow, Cheshire (Hybrid)Working Hours: 8:30 am – 5:00 pm Salary: £24,000 + Commission OTE £35K
We are Citation. We are far from your average service provider. Our colleagues bring their brilliant selves to work every day and we create an environment where they can shine. We have been proudly delivering valuable HR and Health and Safety services to SME’s across the UK for over 20 years. Passionate about service, we’re on a mission to revolutionise our colleague’s and client’s experience by employing brilliant people who are experts at what they do and smile whilst they are doing it.
The Citation Group is looking for a detail-oriented and proactive Sales Operations Executive to join our fast-paced and growing Contact Centre team. This is a fantastic opportunity to play a key role in supporting our internal finance operations as we continue our exciting international growth journey.
We’re looking for someone with a excellent organisational skills, and a collaborative approach to working across teams. If you thrive in a dynamic environment and enjoy being part of a business that makes a real impact, we’d love to hear from you.
The role:• Review recorded customer calls to assess the quality of appointments booked, ensuring they meet business standards and criteria.• Share selected call recordings with colleagues to support training, feedback, and continuous improvement initiatives.• Manage the administration and allocation of inbound leads to the appropriate teams or individuals.• Answer inbound customer calls, providing a professional and helpful first point of contact.• Handle appointment cancellations efficiently, updating systems and communicating changes as needed.
Requirements:About you:• Confident and proactive, with a positive, can-do attitude.• Quick to pick up the phone and handle challenges head-on.• Strong listener with great attention to detail.• Eager to learn and excel.• Sales or contact centre background is a bonus.• Organised, reliable, and comfortable with admin tasks.• Understands the value of great customer service.• A team player who communicates clearly and works well with others.
Why join us?If you're looking for your next opportunity to grow, have an eye for detail, and enjoy being the person who keeps things on track behind the scenes – this could be the perfect role for you!
As our new Call Quality & Support Administrator, you'll join a vibrant, fast-paced team that values collaboration, energy, and great conversations. In this role, you'll help ensure our appointments meet high standards, support lead management, and keep daily operations running smoothly.
In return, you’ll get full training, ongoing support, and access to great benefits as part of the Citation Group. Whether you're taking your first step into a quality or admin role, or building on experience in a sales or customer service environment, this is a brilliant place to learn, grow, and make a real impact.
Here’s a taste of the perks we roll out for our extraordinary team members:
25 Days of Holiday: We’re talking sun-soaked beaches, snow-capped mountains, or simply your favourite cosy spot at home. Take your well-deserved break with 25 days of holiday, plus those cherished bank holidays.
Birthday Bliss: Your birthday isn’t just another day on the calendar; it’s YOUR day! Enjoy it in style with a day off, because at Citation, we believe in celebrating YOU.
Post-Wedding Bliss: Newlyweds, we’ve got something special for you too! Extra weeks of holiday to bask in the glow of post-wedding happiness.
Growing Families: We’re all about supporting our Citation family, and that includes expectant parents. Vouchers and special perks await to celebrate the newest addition to your family.
Healthcare cash plan: Your well-being is our priority. That’s why we offer private healthcare to ensure your peace of mind and keep you feeling your best.
Why not come and join our growing team now?....Read more...
German Speaking Senior Administrator
Thrive in a Growing International Team
Salary: Up to £35,000 DOE Benefits: Generous Holidays | Pension Scheme | Free Onsite Parking | Flexibility | Ongoing Training & Development Location: Office-Based in Stourbridge – Ideal if you're based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove 🕒 Hours: Full-Time 8am -4pm | Monday to Friday
Join a Dynamic Team in a Fresh, Modern Workspace
Be part of a modern, fast-paced office where collaboration drives results and every team member plays a key role in success. You’ll join a supportive and proactive team within a growing international business, with clear opportunities to develop your skills and progress your career as the company continues to expand.
The Role:
We’re looking for a fluent German speaker to play a vital role in supporting B2B sales operations. As a Senior Administrator, you’ll handle a mix of administration, customer service, and supplier liaison – particularly with key partners in Germany. You’ll have the chance to make a real impact, working within an established business where your accuracy, communication skills, and commercial awareness will be truly valued.
What You’ll Be Doing:
Processing sales orders, managing invoices, and coordinating deliveries
Communicating daily with German-speaking suppliers
Managing pricing – including calculations, currency conversions, and negotiations
Overseeing stock control and placing purchase orders
Keeping CRM and product data accurate and up to date
Delivering first-class customer service by phone and email
What You’ll Bring:
Fluent German (spoken and written – business level or native)
Experience in a product-based B2B sales environment (not essential)
Excel skills – confident using formulas and handling data
A head for numbers – pricing, currency, and margin calculations
Superb organisational and communication skills
Well educated to Degree level or equivalent
Why Join Us?
Be part of a close-knit team in a welcoming and upbeat office
Enjoy a modern working environment with excellent facilities
Access career progression opportunities in a growing international business
Benefit from structured training and support from experienced colleagues
🚀 Ready to take the next step in your career? Apply today and grow with us!
To apply send your CV to Kayleigh Bradley the Senior Recruiter with Glen Callum Associates who is working exclusively on this role for NiMAC Ltd. or call for more information on 07908893621.
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German Speaking Senior Administrator
Thrive in a Growing International Team
Salary: Up to £35,000 DOE Benefits: Generous Holidays | Pension Scheme | Free Onsite Parking | Flexibility | Ongoing Training & Development Location: Office-Based in Stourbridge – Ideal if you're based in or near Wordsley, Kingswinford, Brierley Hill, Dudley, Halesowen, Quinton, Wombourne, Kinver, Kidderminster, Wolverhampton, Birmingham or Bromsgrove 🕒 Hours: Full-Time 8am -4pm | Monday to Friday
Join a Dynamic Team in a Fresh, Modern Workspace
Be part of a modern, fast-paced office where collaboration drives results and every team member plays a key role in success. You’ll join a supportive and proactive team within a growing international business, with clear opportunities to develop your skills and progress your career as the company continues to expand.
The Role:
We’re looking for a fluent German speaker to play a vital role in supporting B2B sales operations. As a Senior Administrator, you’ll handle a mix of administration, customer service, and supplier liaison – particularly with key partners in Germany. You’ll have the chance to make a real impact, working within an established business where your accuracy, communication skills, and commercial awareness will be truly valued.
What You’ll Be Doing:
Processing sales orders, managing invoices, and coordinating deliveries
Communicating daily with German-speaking suppliers
Managing pricing – including calculations, currency conversions, and negotiations
Overseeing stock control and placing purchase orders
Keeping CRM and product data accurate and up to date
Delivering first-class customer service by phone and email
What You’ll Bring:
Fluent German (spoken and written – business level or native)
Experience in a product-based B2B sales environment (not essential)
Excel skills – confident using formulas and handling data
A head for numbers – pricing, currency, and margin calculations
Superb organisational and communication skills
Well educated to Degree level or equivalent
Why Join Us?
Be part of a close-knit team in a welcoming and upbeat office
Enjoy a modern working environment with excellent facilities
Access career progression opportunities in a growing international business
Benefit from structured training and support from experienced colleagues
🚀 Ready to take the next step in your career? Apply today and grow with us!
To apply send your CV to Kayleigh Bradley the Senior Recruiter with Glen Callum Associates who is working exclusively on this role for NiMAC Ltd. or call for more information on 07908893621.
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Administrative Support:
Prepare, scan, photocopy, and file legal documents and correspondence
Maintain and update client files (physical and electronic)
Draft basic letters and forms under supervision
Assist in managing diaries, appointments, and meeting schedules
Reception and Client Care:
Welcome clients and visitors in a professional and friendly manner
Answer incoming telephone calls, take messages, and redirect calls as appropriate
Handle incoming and outgoing post and deliveries
Office Operations:
Support the day-to-day running of the office, including maintaining supplies
Organise documents, stationery, and filing systems
Keep reception and common areas tidy and presentable
Legal Practice Support:
Observe and assist with legal processes, including court filings or document bundling
Help prepare client packs, case files, and bundles for meetings or court
Learn and follow confidentiality and compliance procedures, including data protection and professional conduct rules
Apprenticeship and Learning:
Attend and participate in training sessions related to the apprenticeship programme
Follow instructions and tasks set by supervisors and mentors
Take responsibility for personal development and learning goals
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release training will take place at Newham College of Further Education apprenticeship training department
Training Outcome:
Potential progression to the role of paralegal case worker
Employer Description:Please see our websiteWorking Hours :Monday - Friday, 09:30 - 17:30Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Patience....Read more...
As an apprentice in our building company, you’ll play a key role in supporting the smooth running of our office. You’ll gain hands-on experience in customer service and administration while learning how a busy construction business operates.
Answering incoming calls, directing queries to the right team members, and providing friendly customer service
Supporting general office administration, including filing, data entry, scanning documents, and updating records
Assisting with scheduling and communication, helping to coordinate meetings, deliveries, and site visits
You’ll be working alongside experienced staff who will support your development and help you build confidence in a professional environment
Training:Customer Service Practitioner Level 2.Training Outcome:Upon successful completion of the apprenticeship, the individual may progress into a permanent role within the company, such as:
Administrative Assistant or Office Coordinator
Customer Service Executive
Payroll or Accounts Assistant
Fleet or Operations Administrator
PA or Team Support roles
With further experience and training, there’s potential to move into supervisory or specialist roles in areas like HR, finance, or project coordination
The apprenticeship provides a strong foundation for a long-term career in business administration within the construction industry
Employer Description:Westminster Building Company has extensive building experience and our commercial and residential building projects include refurbishments, new builds, renovations, extensions and all manner of internal works.Working Hours :Monday to Thursday, 9am - 4:30pm. Friday, 9am to 2:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Non judgemental,Time Management....Read more...
Main roles and responsbilities:
Raise quotations, for fire rated doors, from survey and interpret data using technical specification sheets
Contact clients to obtain missing information or answer queries
Deal with direct sales to leaseholders and assist with domestic sales of Gerda 2000 keys
Assist Account Managers with any queries or follow ups
Update filing and maintain files to ensure documentation is accurate and up to date
Update databases (Dynamics, RTIS, Business Central and Smartsheet)
Survey scheduling and making appointments with residents
Process orders and raise production paperwork, planning orders into the factory
Maintain a safe working environment by following all health and safety procedures
Update computer system to keep necessary records and keep paperwork up to date
Participate in team briefings to ensure company targets are met
The Sales and Business Administration Apprentice will collaborate with the Sales, Planning, Account Management, Finance, and Production teams across multiple company locations. At times, liaison with customers will be required.
This role will contribute to the company’s success by ensuring the efficient processing of orders, thereby supporting seamless ongoing operations.Training:
The learner will be studying the Business Administrator Level 3 Apprenticeship Standard qualification
Training Outcome:
Possibility of a full-time job or higher qualification via the apprentice route
Employer Description:We are a leading British manufacturer of high specification, top performance fire doorsets and specialist in Emergency Access Products. We major in design and development of our own products using safe design principles.Working Hours :Monday - Friday, between 8:30am and 5.00pmSkills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative....Read more...
Provide comprehensive administrative support to the CEO, including managing calendars, scheduling meetings, and coordinating travel arrangements
Handle incoming communications with professionalism and phone etiquette, ensuring timely responses to inquiries
Perform data entry tasks accurately and efficiently, maintaining organised records and files
Assist in the preparation of reports, presentations, and other documents as required
Manage office supplies and inventory, ensuring that all necessary materials are readily available
Support financial tasks using QuickBooks for invoicing and expense tracking
Collaborate with other team members to ensure smooth office operations and effective communication across departments.
Maintain confidentiality regarding sensitive information related to the CEO and the organisation
Networking
Chasing existing and new customer proposal
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
If apprenticeship is successfully, completed, may be opportunity to stay with the business long term and progress internally
Employer Description:New Image Communications was established in 2006 to provide cost-effective bespoke mobile phone solutions across the UK for SMEs and corporate market sectors. At New Image Communications, we understand the importance of maintaining business connections with employees, suppliers, and customers when you are on the go We are seeking a highly organised and proactive Executive Assistant to support our CEO in a fast-paced environment. The ideal candidate will possess exceptional administrative skills, demonstrate professionalism, and have a keen attention to detail. This role requires a strong ability to manage multiple tasks efficiently while maintaining confidentiality and discretion.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
Provide comprehensive administrative support to the CEO, including managing calendars, scheduling meetings, and coordinating travel arrangements
Handle incoming communications with professionalism and phone etiquette, ensuring timely responses to inquiries
Perform data entry tasks accurately and efficiently, maintaining organised records and files
Assist in the preparation of reports, presentations, and other documents as required
Manage office supplies and inventory, ensuring that all necessary materials are readily available
Support financial tasks using QuickBooks for invoicing and expense tracking
Collaborate with other team members to ensure smooth office operations and effective communication across departments
Maintain confidentiality regarding sensitive information related to the CEO and the organisation
Networking
Chasing existing and new customer proposals
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
If apprenticeship is successfully, completed, may be opportunity to stay with the business long term and progress internally
Employer Description:New Image Communications was established in 2006 to provide cost-effective bespoke mobile phone solutions across the UK for SMEs and corporate market sectors. At New Image Communications, we understand the importance of maintaining business connections with employees, suppliers, and customers when you are on the go We are seeking a highly organised and proactive Executive Assistant to support our CEO in a fast-paced environment. The ideal candidate will possess exceptional administrative skills, demonstrate professionalism, and have a keen attention to detail. This role requires a strong ability to manage multiple tasks efficiently while maintaining confidentiality and discretion.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
You will be based within the HR Team and you will report to the Head of HR, SHE and Communications. Below are some of the tasks that you will carry out:
Provide administrative support for the Communications Committee including minute taking and action recording.
Working conjunction with other members of the Communications Committee, identify key messages for site wide cascade and develop methods for delivery such as Newsletters, Bulletins, internal and external communication TV screens.
Write Bulletins and newsletters as required.
Provide support to employees with the Roxel Intranet in accordance with the governance arrangements in place.
Be responsible for the HR Intranet / Sharepoint Page, collating and updating information as required.
Collate inputs for the Quarterly Team Brief Meeting
Develop topics and messages for sharing on social media accounts including Linked In and Instagram
Support communication events such as Start of Year Communications, Community Outreach activities and other internal events that support employer brand development.
Support applications for local awards such as Chamber of Commerce and H&W Apprentices.
Support the HR team with other ad hoc HR administration as required.
Represent the business as required, in particular external outreach events and other communication / employer brand activities.
Co-ordinate with other stakeholders including Line Management and other Site Departments, ensuring high levels of communication throughout the business.
Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Business Administrator Level 3 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:Future opportunities at Roxel will be defined during the apprenticeship.Employer Description: Roxel is an Anglo-French company that designs, develops and manufactures a range of solid propellant rocket motors for use in tactical missiles. Its operations are spread across several sites in the UK and France and it has an annual turnover of £200 and nearly 1000 staff (300 in the UK). The UK operations are entirely based at Summerfield, Kidderminster.
Working Hours :Monday to Thursday, 08.00 - 16.30.
Friday, 08.00 - 13.00.Skills: Communication skills,IT skills,Organisation skills,Team working,Creative,Initiative,Knowledge of Social Media,Interested in Marketing....Read more...
In this apprenticeship role, you will be undertaking the following tasks & responsibilities:
Take enquiry details by phone/email
Process enquiries by phone/email
Follow up customer enquiries
Review customer account and identify opportunities for cross selling
Attend events as required
Customer account management - take, process and follow up customer enquiries
Instructor paperwork preparation: Ensuring all paperwork is collated and correct
Course note production: Ensuring adequate stock & all student notes are produced in time
Certification, registrations, Driver CPC administration: Produce and send all course certificates in line with company policies
Room Preparation: Set up rooms accordingly & co-ordinate lunch and refreshments for trainees
Meet & Greet: Welcome Visitors, take registers, follow up with absent trainees, & direct trainees to allocated training room
LinkedIn: Post content following approval, like & share content, & connect with customers
Manage Trainer Qualifications, expiry dates: Record trainer qualifications & update schedule
Update procedures for external awarding bodies: Maintain procedures for each external awarding body, & communicate the changes to appropriate personnel
Update Operations Manual: Review and update procedures as per changes
Training:
Business Administrator Level 3
The apprentice's method of delivery will be day release. This means they will be working with the employer 4 days a week, and attend college 1 day a week for their study day
Training Outcome:The apprentice will gain a Level 3 Business Administration Apprenticeship qualification.Employer Description:Specialist Training & Consultancy Services LTD is a small friendly business, established since 1999, providing a family like atmosphere. Their employees are their culture, serving their long standing customer base who are the focus of the business.Working Hours :The apprentice will be working from Monday to Friday, 8am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
With RNN Group support, this Apprenticeship will give you an insight into John M Lewis & Co and how a successful business operates.
This role will specifically develop you into a professional Administration specialist, enabling you to become integral to the company. You will learn the skills, knowledge and behaviours to be able to:
Assist with answering incoming calls to help the business meet its target call response rate and reduce overflow to other staff
Support with incoming and outgoing post, including scanning documents to Proclaim tasks to ensure timely delivery to fee earners
Assist the finance department as and when needed
Help with archiving and retrieving files across two office sites, easing the workload on the receptionist
Provide cover during lunch periods, enabling the business to remain open
Support the receptionist with visitor & client management
Offer general administrative support to the Operations Manager and across both buildings as part of the company’s expansion
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths Level 2 (if required)
Functional Skills English Level 2 (if required)
Monthly Day Release online (3-hour sessions) and 10 weekly onsite reviews & observations
Training Outcome:Full-time employment and progression to higher education.Employer Description:John M Lewis & Co is a well-regarded law firm based in Derby, specialising in residential conveyancing, wills, trusts, and probate. In 2023, the firm joined the PM Law Group, a national legal services provider headquartered in Sheffield. The partnership has enabled John M Lewis & Co to retain its established name and local presence while gaining access to a broader range of legal expertise and resources.
Working Hours :Monday - Friday 9.00am to 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Confident telephone skills....Read more...
We’re looking for an organised and proactive Office Administrator to join our team and play a vital role in supporting our care operations. You’ll be the backbone of the office, ensuring everything runs smoothly so our care assistants can focus on delivering excellent care to our customers.
Your day-to-day will include managing administrative tasks such as:
maintaining accurate customer and staff records
preparing new customer information packs
keeping our systems up to date.
You’ll be the friendly first point of contact for telephone and face-to-face enquiries, communicating professionally with customers, families, and team members.
You’ll support the team by:
managing supplies including uniforms and PPE
handling petty cash
preparing training rooms
assisting with quality assurance checks.
From producing care assistant contracts and ID badges to helping with competitor analysis, you’ll gain valuable insight into all aspects of running a successful care business.
We’re looking for someone who’s flexible, reliable and thrives in a team environment. If you’re detail oriented, have strong communication skills, and want to contribute to a company that make a real difference in people’s lives, we’d love to hear from you.
We’re a trusted Bluebird Care franchise serving communities across Colchester & Tendring and Braintree & Uttlesford. We’re passionate about enabling people to live independently and comfortably in their own homes, delivering high-quality domiciliary care that truly makes a difference.
From supporting older adults and people living with dementia, to providing specialist care for individuals with learning disabilities, physical disabilities, or complex clinical needs, we tailor every service to the person we’re caring for. Whether it’s a quick check-in visit or round-the-clock live-in care, we put our customers at the heart of everything we do.
What sets us apart are our values. We’re kind and caring, building genuine relationships with our customers. We’re professional and respected, maintaining the highest standards of care. We’re fun and passionate, bringing positivity and energy that makes customers look forward to seeing us. We’re innovative, embracing new approaches and technology. And we’re supportive, we’re one family, working together to help people live their best lives.
Join our team and be part of a company that’s proud to deliver outstanding, person-centred care that meets CQC standards and exceeds expectations every day.Training:Our blended approach means that our programmes are flexible and enable you to experience a range of learning and support opportunities in a variety of formats such as online or at a local ACL centre. You will have a dedicated tutor who you will meet (online or face to face) once a month who will guide you through your apprenticeship and prepare you for your End Point Assessment. Reviews of progress are carried out every 12 weeks with the learner, their line manager and the tutor. Additional workshops and seminars will be available to all learners to support additional learning. You will complete a Level 3 Business Administrator apprenticeship.Training Outcome:This apprenticeship offers an excellent foundation for a rewarding career in the care sector. You'll gain hands-on experience across all areas of care service administration, from customer relations and compliance to quality assurance and business operations.
As you develop your skills, you'll have opportunities to progress into roles such as Care Coordinator, Scheduler, or Office Manager, where you'll take on greater responsibility for managing care teams and customer services. Your understanding of both the administrative and operational sides of the business will position you well for supervisory and management positions.
The care sector continues to grow, offering long-term career stability and diverse pathways. Whether you're interested in moving into recruitment, training coordination, quality assurance, or registered management, this role provides the knowledge and experience to help you get there.
You'll work towards a recognised qualification while earning, building a strong professional network, and developing transferable skills in administration, communication, and organisation that will serve you throughout your career. We're committed to supporting our team members' growth and development, providing ongoing training and the opportunity to shape your future in a sector that truly makes a difference.Employer Description:We were established in 2010 and have been proudly serving our local communities across Colchester & Tendring and Braintree & Uttlesford for over 14 years. Since our inception, we've built a strong reputation for delivering compassionate, high-quality domiciliary care that enables people to live independently and comfortably in their own homes.Working Hours :37.5 hours per week (8:30 am – 5:00 pm, Monday to Friday);
This includes 6 hours off-the-job training time (e.g. online classes, shadowing, coursework).
20 days plus public holidaysSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental....Read more...
