Duties will include, but will not be limited to:
Making and receiving phone calls to customers and suppliers
Taking in large deliveries and arranging into the stores
Stock take / ordering / returns
Small sales quotes
Assisting operations team / paperwork
Training:The successful candidate will work towards achieving their Apprenticeship Standard in Business Administrator Level 3.
A dedicated work-based trainer will be assigned to the candidate to provide them with support and guidance throughout the course. This is a predominately work-based programme with College attendance required once a month. Most learning will take place at the candidate's place of employment/College and within their contracted working hours.
Course outline:
https://www.instituteforapprenticeships.org/apprenticeship-standards/business-administrator-v1-0Training Outcome:A permanent position may be available upon successful completion of the Apprenticeship. Once the apprenticeship has been completed, ideally the applicant will continue working under the Project Manager's guidance to deliver exceptional service to our customers. Employer Description:We are an established company located in Lincoln that has been in operation since 2007. Our expertise lies in our understanding of complex environments, crafting tailored solutions that precisely match specific requirements whilst executing all tasks with meticulous attention to detail. Renowned for upholding high standards, transparency, and ethical conduct, Freedom Fire & Security safeguards businesses against fire incidents, intrusion and theft. Alongside offering practical advice on fire and security safety, we provide a range of services and products that enable our clients to ensure fire safety most efficiently and optimally. At Freedom Fire & Security, our approachable team inspires trust. We have over 50 members of staff, and we deeply invest in our employees’ growth and well-being. We organise team events and activities throughout the year, and our dedicated training facility ensures our team remains up-to-date and consistently at the top of their game. Our commitment also extends to the community, helping in any way we can. From sponsoring local sporting talent to actively participating in charity events.Working Hours :Monday - Friday 8.30am - 5.00pm minus 30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
As a Procurement and Buying Apprentice, you will gain hands-on experience working alongside experienced buyers, supporting key purchasing activities, supplier onboarding, and data management. This apprenticeship offers a learning environment where you will develop knowledge of products, suppliers, and procurement processes. The role is ideal for someone looking to start their career in procurement, and grow within the company.
Assist Senior Buyers:
Work closely with senior buyers, supporting them in various procurement activities such as product sourcing and purchasing
Supplier Onboarding:
Help onboard new suppliers by collecting documentation, verifying credentials, and ensuring compliance with company policies and regulations
Data Entry & Management:
Accurately input and maintain data in relevant systems, including product specifications, pricing, and supplier information
Learning & Development:
Proactively learn about the company’s products, services, and the procurement process through on-the-job training
Supplier Communication:
Assist in liaising with suppliers regarding order confirmations, deliveries, and any discrepancies to ensure smooth operations
Purchase Order Support:
Help create and manage purchase orders, track order statuses, and follow up on deliveries to ensure timely and accurate fulfilment
Reporting:
Support the team in preparing reports on activities, such as spend analysis and supplier performance
Team Collaboration:
Work collaboratively with internal teams, such as logistics, operations, and finance
Training:
Business Administrator Level 3 Apprenticeship Standard
The apprentice will spend 4 days a week in the workplace and 1 day a week at college
Training Outcome:
There may be the opportunity to progress onto higher level qualifications or secure full time permanent employment
Employer Description:Protec is one of the UK’s most significant industry-leading fire detection manufacturers. With experience spanning seven decades in the fire and security industry, we provide innovative products and superior services to exceed our clients ever more demanding expectationsWorking Hours :Monday - Friday, 8.30am - 5.00pm with 30 minutes for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Initiative,Interest in Procurement....Read more...
Key Responsibilities:
Recruitment and Job Advertising:
Assist with the loading of job adverts across multiple job boards, ensuring accuracy and relevance
Support the recruitment team in the hiring of new temporary workers, including initial candidate screening and documentation management
Worker Compliance and Records Management:
Ensure that workers remain legally compliant throughout their engagement by monitoring records and updating relevant documentation
Maintain and update worker records on the company’s online database to ensure that all details are accurate and up to date
Administer and record worker incidents on the company’s central database for reporting and follow-up actions
Insurance Claims and Administration:
Assist with the administration of insurance claims in line with the company’s insurance policy, ensuring that all required information is properly recorded and communicated
Customer Service and Communication:
Handle enquiries by phone and email, ensuring a professional and helpful tone is maintained at all times
Respond to general administrative requests from internal departments, providing support to the wider business as needed
General Administrative Support:
Perform a variety of administrative tasks to support business operations, including filing, data entry, and document management
Assist with additional tasks as required by the team to ensure smooth and efficient operations across the business
Training:The successful candidate will complete a Business Admin Level 3 Apprenticeship standard:
Level 3 Business Administrator Standard
Functional Skills Level 2 in maths - if applicable
Functional Skills Level 2 in English - if applicable
Training Outcome:Any career progression routes will be discussed upon successful completion of the apprenticeship. Employer Description:ADR Network is the UK’s leading agency specialising in the placement of HGV drivers. As a national agency with recruitment hubs strategically located across the country, we offer a diverse range of HGV driving jobs nationwide.Working Hours :Monday - Friday, working hours TBCSkills: Communication skills,Organisation skills,Administrative skills....Read more...
An opportunity has arisen for aLegal Typist / Legal Secretary with with preferred experience of 1+ years in audio typing and office administration to join a onveyancing team at a well-established legal firm. This full-time role offers excellent benefits and a competitive salary.
As a Legal Typist / Legal Secretary, you will accurately transcribe documents from audio recordings and provide administrative support to ensure smooth operations within the Conveyancing team.
You will be responsible for:
? Drafting client correspondence and documentation via audiotyping and word processing.
? Utilising transcription tools and equipment to enhance efficiency in the transcription process.
? Reviewing, proofreading, and editing transcriptions for accuracy, clarity, spelling, and punctuation.
? Formatting documents to meet organisational standards.
? Supporting colleague calendar management and performing additional administrative duties as needed.
? Managing filing systems, including the opening, closing, storage, and retrieval of client files.
? Making photocopies and securely storing client documentation.
What we are looking for:
? Previously worked as a Legal Typist, Legal Secretary, Legal Administrator, Legal Assistant or in a similar role.
? Ideally have 1+ years' experience in audio typing and office administration.
? Background in transcription, and word processing.
? Skilled Microsoft Office, particularly Word and Outlook.
? Excellent written and communication skills.
Whats on offer:
? Competitive salary
? 23 days holiday
? Company pension
? Networking, corporate, and charity events
? Additional day off for your birthday and a personal day each year
? Length of service awards and recognition for special occasions
? Development opportunities
Apply now for this exceptional Legal Typist / Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your....Read more...
Store Operation admin
Send consecutive sales to area managers bi-weekly
Pull area managers routes and share with the regional managers and Sales Operations Director
Setting up SAS for stores HHT’s
Set up mini stock weekly
Setting up new stores and closing stores on Retek
Date coded lines sent to buyers for investigation – weekly
Any other duties as requested by Line Manager
Training:Business Administrator Level 3 Apprenticeship Standard.
The apprenticeship training takes place remotely online and requires no travel to a college. Training Outcome:The majority of our apprentices are offered full-time roles upon the completion of their apprenticeship. There could be an opportunity to study at a higher level qualification upon completion. Employer Description:Savers Health and Beauty Limited, operating as Savers, is a prominent discount retailer with a network of over 500 stores. The company is owned by A.S. Watson (Health & Beauty UK) Ltd, a subsidiary of the globally recognised A.S. Watson Group. Savers specialises in offering a wide range of health, beauty, household products, medicines, and fragrances.Working Hours :Monday - Friday, shifts TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Team working,Initiative,Flexibility,Drive,Ability to prioritise,Good time management,Determination....Read more...
The Document Controller is expected to deliver their responsibilities efficiently and with integrity – showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to developing skills. The Document Controller is also expected to show initiative, managing priorities and own time, problem-solving skills, decision-making and the potential for people management responsibilities through mentoring or coaching others.
Where a learner has not already achieved Level 2 English and Maths, they must do so before taking the end-point assessment.Training:Bridgewater & Taunton College Administrator Level 3.Training Outcome:
Document Controller
Employer Description:Bilfinger UK is a leading engineering and maintenance provider, supporting customers across the chemical & petrochemical, nuclear, oil & gas, pharmaceuticals & biopharma, power & energy, utilities, renewables and food & beverage markets. We enhance the efficiency of assets, ensuring a high level of availability and reducing maintenance costs.
We have extensive experience in onshore and offshore facilities; specialising in asset management services throughout all life cycle phases from consulting, engineering, manufacturing, assembly, operations, maintenance, and decommissioning.
This commitment is delivered by an experienced and highly competent workforce of over 4,500 employees operating from 14 offices in strategic industrial hubs, upholding the highest standards of safety, compliance and quality.Working Hours :Monday - Friday 7.30am - 3.30pm.Skills: Communication skills,IT skills,Attention to detail,Presentation skills,Team working,Initiative....Read more...
Administrative Support:
Perform general administrative tasks such as data entry, filing, and record maintenance.
Prepare, format, and distribute reports, presentations, and documents for the operations team.
Assist with the scheduling of team meetings, including coordinating agendas, taking minutes, and following up on action items.
Operations Coordination:
Support the Operations Manager in monitoring project timelines, milestones, and deliverables to ensure that operational objectives are met.
Coordinate and communicate with other departments to align operational activities with business objectives.
Documentation and Compliance:
Maintain up-to-date documentation, such as standard operating procedures, process maps, and policy guidelines.
Ensure compliance with company policies and regulatory requirements by supporting documentation and record-keeping practices.
Conduct periodic audits of operations-related documentation to ensure accuracy and consistency.
Data Management and Analysis:
Compile, input, and analyze operational data, identifying trends and providing insights for continuous improvement.
Prepare data reports to support operational planning and decision-making.
Assist in maintaining data accuracy across various systems and platforms, collaborating with the IT or data management teams as needed.
Customer and Vendor Support:
Liaise with external parties to support logistics, delivery schedules, and inventory management.
Respond to internal and external inquiries related to operations, providing relevant information and escalating complex issues as necessary.
Project Assistance:
Support project planning and execution by coordinating resources, scheduling meetings, and tracking project milestones.
Training:
Apprentices will be working towards the Level 3 Business Administrator Standard.
Apprentices will be supported via an agreed training plan. Training will be discussed at enrolment and will include input from the employer, training provider and apprentice.
The apprentice will receive monthly workplace or virtual visits with a dedicated assessor.
The assessor will set individualised learning tasks as part of the apprentice’s workplace training that will incorporate your daily role and duties.
There is no set mandatory qualification within this Standard, however all training will be delivered to allow students to stretch to the highest grade at EPA (distinction). 8 weekly reviews will monitor progress by all parties.
Apprentices completing this standard, will gain 15 months of practical training and the remaining 3 months will be dedicated to End Point Assessment preparation.
The EPA consists of:
Knowledge test
Portfolio based interview
Project presentation
Training Outcome:
The role is a full time permanent position.
The role will naturally grow as the business does but there is an opportunity for the individual to progress & develop into other roles and departments too.
Employer Description:Farrat is a well-established yet highly ambitious, family-run, engineering and manufacturing company, that specialises in providing innovative solutions; as our motto says: 'We are Engineers on a Mission to support a better world'. With a rich history and a strong presence in the industry, we are known for our expertise in creating products and systems that enhance the performance and longevity of structures, across various sectors.Working Hours :Monday - Thursday, 8:30am - 5.00pm.
Friday, 8:30am - 4.00pm.
Working onsite full time.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Adaptable,Proactive....Read more...
Pay and Conditions Administrator
Location: Gloucestershire
Contract: Temporary To Permanent (6 month initial)
Rate: £15 Per Hour Umbrella (PAYE Inc. £13.75, PAYE Exc. £12.27)
Start date: ASAP
Contact: miraj.hussen@servicecare.org.uk
Job Description
Service Care Solutions is seeking a dedicated Payroll Administrator to join the Pay & Conditions Team on behalf of a local authority in Gloucestershire. In this vital role, you will be responsible for providing comprehensive payroll services to both the County Council and a variety of external clients. The position requires meticulous attention to detail in processing payroll payments and addressing pay-related queries, all while ensuring compliance and efficiency. As part of the team, you’ll deliver high-quality, cost-effective services and offer guidance on employment terms and conditions. This role is perfect for a payroll professional with extensive end-to-end experience, a strong organisational skillset, and a commitment to delivering excellent customer service in a fast-paced environment.
Main responsibilities
Accurately process payroll payments for the County Council and external clients, ensuring timely and compliant payroll operations.
Address pay-related queries via the ContactUs helpline, offering clear and effective assistance to internal and external customers.
Provide information and guidance on employment terms and conditions to employees and clients as needed.
Ensure that payroll services are delivered efficiently and cost-effectively, meeting the needs of both internal and external clients.
Work closely with team members to maintain high service standards within the Pay & Conditions team.
Candidate Requirements
Must have extensive end-to-end payroll experience, ideally with a large employer.
Proven experience in payroll administration, with a solid understanding of payroll processes and compliance regulations.
Excellent organisational skills to prioritise workloads and maintain service levels.
Ability to handle tax and pay queries with technical accuracy and deliver excellent customer service.
Capable of managing competing demands, ensuring payroll accuracy, compliance with statutory requirements, and timely processing within monthly deadlines.
If you are interested in the role, or know of anyone who may be, please contact Miraj at Service Care Solutions on 01772 208969 or email miraj.hussen@servicecare.org.uk
Service Care Solutions also offers a £250 referral bonus! So, if you know of anyone who would be perfect for this position and they are placed into work, you will receive £250 for the referral once their probationary period has been completed.....Read more...
Stephensons are seeking to appoint a new ambitious Legal Administrator Apprentice to support and deliver assistance to the Residential Conveyancing department by providing a comprehensive and quality conveyancing service as part of a team. You will gain real-world experience working in our Residential department, including administrative tasks such as managing legal documents, drafting correspondence, scheduling meetings, and client communication.
What makes this role great?
Unlike traditional academic pathways, apprenticeships allow you to earn a salary while gaining a qualifications.
You will be mentored by experienced legal professionals along with your tutor, providing insights into best practices and learning from our expert team!
You will receive constant feedback from supervisors and colleagues to help refine your skills, helping you pass your qualifications with ease.
You will complete a combination of work-based learning with formal education, enabling you to apply your classroom knowledge to real-world situations.
In addition to legal skills, you will master general administrative duties like managing legal documents, IT systems, and office operations, which are crucial in the smooth functioning of a law firm or legal department.
What else can Stephensons offer?
Well-being package including (financial, physical, mental and dietary heath support)
Free parking
Salary sacrifice pension scheme
Life Assurance
Competitive salary and holiday entitlement
Holiday sale & purchase scheme
Season ticket & travel support
Payroll giving scheme
Social events & clubs
Internal referral scheme
Retail vouchers/cashback schemes
Early monthly pay scheme
Free eye tests
Cycle to work scheme
Training:
Business Administrator Level 3 apprenticeship standard with Legal Pathway
Training Outcome:
The aim is that you will complete their apprenticeship into a full time position
Employer Description:Stephensons is an award winning, top 150 law firm with a strong commitment to the future growth and development of the business. With an ambitious mind set, yet approachable and down to earth attitude, Stephensons provides an exciting place for long term career development and progression. Whilst we do look for highly motivated and driven individuals, we also have a strong commitment to work life balance and flexibility.Working Hours :Monday to Friday, from 9:00am to 5:00pm, with a 1 hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
As an apprentice Operations Administrator, with mentoring support, you will be responsible for providing administrative support to ensure the efficient operation of the Huntingdon Workshop.
You will support customers, managers and colleagues in all departments in a variety of administrative tasks. A high level of organisation and time management is critical; the Workshop Department is a fast-paced environment where attention to detail is essential.
Communication via telephone, email and face-to-face is vital to ensure customers and colleagues are kept up to date with job progress. Tasks will be completed accurately, to high standards in a timely manner
RESPONSIBILITIES:
• Check if equipment coming into the workshop is covered under warranty or KTCP and confirm with the customer if a hire replacement unit is required
• Arrange workshop deliveries and collections with couriers
• Relay any changes to workshop job status with customers via email/telephone
• Forward estimates, loss and damage charges to customers as required
• Raise purchase orders for spare parts and replacement stock
• Raise and process workshop contracts and other documents according to booking-in forms and purchase orders, ensuring all profile fields are completed and kept up to date
• Ensure workshop job cards are signed by technicians and accompanying tick sheets are present
• Ensure all workshop contracts have the notes field detail kept up to date
• Assist accounts with any workshop invoice queries, raising credits where necessary
• Answer and direct phone calls
• Ensure QlikView is correct at all times
• Attending any training courses as and when required
• Carry out other duties and tasks as and when required
• Comply with Health and Safety regulations to safeguard the interests of the business, our people and customers.Training:The apprentice will receive training from Hire & Workshop Controller team. The practical period is the time dedicated to the development of the knowledge, skills and behaviours for your apprenticeship which includes the following components;
• Level 3 Diploma in Business Administrator (optional) • Business Administrator – Knowledge, Skills and Behaviours • Maths and English Level 2 (exemptions apply).
The apprentice would be assigned a Business Services assessor through the college, who would typically come out to visit in the workplace to assess workplace competence. The knowledge side would be provided via workshop remote sessions, assignments, evidence of workplace competence. Portfolio would be checked via an online Smart Assessor.Training Outcome:Full-time role – Hire & Workshop ControllerEmployer Description:KOREC specialises in providing measurement solutions, surveying equipment & mapping systems for the geospatial, engineering & construction sectors in the UK and Ireland.
We provide geospatial equipment for hire and sale, that can deliver the success you need – transforming your outcomes by bringing speed and certainty to your work.
We partner with industry leaders like Trimble to bring geospatial solutions that are as innovative as they are effective. We trust Trimble because their high-quality surveying equipment removes the need to repeat tasks to maintain accuracy.Working Hours :8:30am-5:00pm & 37.5 hours Flexible study time with lunch break
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Main duties and responsibilities
Specific duties may include, but are not limited to assisting in the following areas:
·Reviewing Engineer logistics and amending as necessary
Van fleet management – vehicle insurance, vehicle audits, maintenance of TFL portal, vehicle tracking system
Department holiday request and timesheet processing.
Escalating problems/working with other departments as needed
Utilising Autotask ticketing system to support business needs
Emergency warehouse cover.
Health and safety duties
Training:Training schedule has yet to be agreed. Details will be made available at a later date.Training Outcome:Permanent employment as Operations Administrator.Employer Description:We are a specialist provider of IT services & solutions for the retail industry. We work with global household brands to support their retail IT infrastructure from point-of-sale installation to back-office services.
Managed Services provider remotely managing customers' IT infrastructure and end-user systems.
Over 25 years of supporting the retail and hospitality industry with our best-in-class IT services. Our mission is simple – to provide our retail and hospitality customers with truly integrated IT services and support in-store that makes a real difference to their business.Working Hours :Monday to Friday 08:00 to 17:00 with 1 hour unpaid lunch.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Team working,Patience,Knowledge of Microsoft....Read more...
Are you an Administrator / Project Coordinator with exceptional organisation and communication skills? Are you looking to work for a comany that offer some great benefits including profit share, 25 days holiday plus bank holidays and ongoing training? If so this could be the role for you! JGF Electrical are a growing Electrical Contractor, with numerous projects across the commercial sector. They now require the help of a highly organised and proactive project co-ordinator to help manage tthe projects from start to finish. You will work closely with the Operations Director to ensure the smooth day to day running of projects within a busy office.
The benefits we offer here at JGF Electrical:
25 Days holiday plus bank holidays 1 Additional Days holiday awarded for each year served, capped at 5 Quarterly performance based profit share Company Pension scheme Employee Assistance Programme Employee Excellence Award Training & Upskilling where required
Your responsibilities will include:
Assisting Operations Director with the scheduling of works Communicating with the clients to book works, arrange permits and provide updates Communicating with subcontractors to book works and job requirements Completing weekly planner to all Project Managers Assisting Project Managers with administrative duties Dealing with Project Queries Providing ad hoc office cover Client Portal Management
Ensuring all job preparation tasks are completed prior to the engineer handover Ensuring all job completion paperwork uploaded to CRM system within relevant timeframes
Key Essential Requirements:
Exceptional Organisation Excellent communication skillsGood attention to detail Proficient in Microsoft Office Experience in Project assistance
Preferred Requirements:
Knowledge of SimPROExperience of working within the construction/electrical industry Driving License
How to Apply:JGF Electrical are more than just cables and cutters, they're a Growing a Business; a culture built on training, teamwork and achievement. If you share their Company Core Values; Structure, Passion, Workmanship, Delivering & Integrity please apply by attaching your CV to the link provided! ....Read more...
If you are wanting to join a friendly team in a busy company and are particularly interested in the building trade, this wonderful opportunity is a superb way to start your career.
Key Responsibilities:
Assist in the daily operations of the office, including managing phone calls, and emails
Support the finance team with the processing of transactions and maintenance of the ledger and payroll
Maintain and organise files, records, and documents
Support the team with scheduling, meeting arrangements, and other administrative tasks
Assist in the preparation of reports, presentations, and other documents
Help maintain office supplies and ensure a tidy working environment
Learn and utilise office software and systems
Using Microsoft Word, Excel and Outlook and in-house software/IT packages
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Working in the construction industry you are always learning
Dependent on how the apprenticeship and training goes there maybe further qualifications to take
Employer Description:Fowler Building Contractors is a family run business which has been established for over 150 years. Based in West Sussex we provide high quality and professional building services throughout Sussex, Brighton and the surrounding areas. Fowlers have a wealth of experience in all aspects of building work, specialising in local authority projects and the renovation of churches and historical buildings.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Willingness to learn,Enthusiastic,Friendly attitude,Confident on the phone,Takes direction,Adapts to change,IT Literate,MS Office knowledge,Team Player,Multi-tasker....Read more...
An exciting opportunity has arisen for an experienced Legal Secretary / Personal Assistant to join the Dispute Resolution department in a well-established law firm. This full-time role offers excellent benefits and a competitive salary.
As a Legal Secretary / Personal Assistant, you will provide essential administrative and secretarial support to a senior solicitor, ensuring smooth operations within the team and contributing to its efficiency.
You will be responsible for:
? Transcribing audio recordings and managing legal documents, correspondence, and case files.
? Liaising with clients, third parties, and colleagues via phone, email, and in person, including handling initial client enquiries.
? Managing diaries, key dates, client meetings, and using case management software to track work progress and costs.
? Conducting legal research and communicating billing details with clients, colleagues, and external agencies as required.
What we are looking for:
? Previously worked as a Legal Secretary, Personal Assistant, Legal Administrator, Legal Assistant, Legal Clerk, Litigation secretary, Legal PA or in a similar role.
? Understanding of personal injury, employment law, or contentious probate.
? Strong IT skills, especially with MS Office.
? Excellent typing and audio transcription skills.
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
....Read more...
An exciting opportunity has arisen for Receptionist to join an independent vehicle repair centre. This full-time role offers excellent benefits and a salary of £26,000.
The ideal candidate will have 3 - 5 years' experience in the accident repair industry or a similar fast-paced business environment.
As a Receptionist, you will be responsible for managing customer interactions, handling scheduling, and providing administrative support in a busy bodyshop.
You will be responsible for:
? Coordinate vehicle bookings, drop-offs, and pick-ups to ensure smooth operations.
? Handle customer and insurer inquiries, relaying information to the workshop team as required.
? Organise vehicle recoveries when necessary.
? Oversee administrative duties, such as processing invoices for parts purchases and repairs.
? Regularly update customers on the progress of their vehicle repairs.
What we are looking for:
? Previously worked as a Service receptionist, Service Administrator, Service Advisor, Service Adviser, Service Admin or in a similar role.
? Possess 3 to 5 years' experience in the accident repair industry or a similar fast-paced business environment.
? Strong understanding of motor vehicles and repair processes.
? Skilled in IT, with experience using Microsoft Office and BMS systems.
? Strong communication and organisationa skills.
Apply now for this exceptional Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the po....Read more...
To provide administrative support to the depot operations. – answering telephones, responding to emails, filing paperwork, raise paperwork for incoming loads, book transport for the collections and sending paperwork out to customers along with details of when the collection will take place
Confirm customers’ orders to raise invoices and process purchase invoices
Order stationary and consumables
Input data into CSG’s in-house computer databases and other administrative computer systems
Produce customer reports for the Quarterly Hazardous Waste Returns
Create Reports on CRM System to show monthly customer spend
Create report to analysis how long ago we have collected a certain waste stream from a customer
Attend sales meeting and take minutes
Process Sales and Purchase Invoices
Liaise with operational staff and other departments and depots within CSG to ensure information is accurately and quickly shared
Be able to demonstrate admin systems to other departments
Training:
Business Administrator Level 3 Apprenticeship Standard
Day release at Middlesbrough College
Training Outcome:
Depending on the circumstances of the business upon completion of the apprenticeship programme there could be a potential position of employment available
Employer Description:For more than four decades, CSG has operated as a professional specialised cleaning company, specialising in office building and commercial services. Over the years, we have grown the business steadily and consistently, and our strong retention rates demonstrate our commitment to providing high levels of service.Working Hours :Monday - Friday, shifts to be confirmedSkills: Communication skills,IT skills,Organisation skills,Presentation skills,Analytical skills,Logical,Creative....Read more...
Role Overview:
As an Apprentice QA Engineer / Operations Assistant , you will play a critical role in ensuring the accuracy and efficiency of our projects
You will be responsible for quality assurance and supporting various office activities, ensuring that our clients receive the highest level of service. This position offers an excellent opportunity for growth and development in the digital marketing sector
Key Responsibilities:
Perform thorough QA checks on all deliverables to ensure accuracy and robustness of work produced
Assist with managing quotes / updates / projects, tracking their status, and following up on any outstanding tasks
Provide weekly project status updates to clients after consulting with the project manager
Maintain the integrity and security of all login credentials for internal systems
Ensure internal systems are organised and tidy, including archiving projects and verifying that all project files are uploaded correctly
General Admin
Deals with Calls/ Emails
Marketing
Communicating with new and existing clients
Marketing
Any other day to day tasks as requested by manager
Training:
Business Administrator Level 3 Apprenticeship Standard
Functional Skills maths/ English if required
No Day Release
Training Outcome:
Potential of a long term career to continue to develop/ grow with the business
Employer Description:West Midlands Media is a friendly, dynamic digital agency dedicated to delivering innovative solutions for clients. They pride themselves on their collaborative culture and commitment to quality, making them a leading choice in the local area for web, design and digital.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Patience....Read more...
An exciting opportunity has arisen for Receptionist to join an independent vehicle repair centre. This full-time role offers excellent benefits and a salary of £26,000.
The ideal candidate will have 3 - 5 years' experience in the accident repair industry or a similar fast-paced business environment.
As a Receptionist, you will be responsible for managing customer interactions, handling scheduling, and providing administrative support in a busy bodyshop.
You will be responsible for:
* Coordinate vehicle bookings, drop-offs, and pick-ups to ensure smooth operations.
* Handle customer and insurer inquiries, relaying information to the workshop team as required.
* Organise vehicle recoveries when necessary.
* Oversee administrative duties, such as processing invoices for parts purchases and repairs.
* Regularly update customers on the progress of their vehicle repairs.
What we are looking for:
* Previously worked as a Service receptionist, Service Administrator, Service Advisor, Service Adviser, Service Admin or in a similar role.
* Possess 3 to 5 years' experience in the accident repair industry or a similar fast-paced business environment.
* Strong understanding of motor vehicles and repair processes.
* Skilled in IT, with experience using Microsoft Office and BMS systems.
* Strong communication and organisationa skills.
Apply now for this exceptional Receptionist opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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An exciting opportunity has arisen for an experienced Legal Secretary / Personal Assistant to join the Dispute Resolution department in a well-established law firm. This full-time role offers excellent benefits and a competitive salary.
As a Legal Secretary / Personal Assistant, you will provide essential administrative and secretarial support to a senior solicitor, ensuring smooth operations within the team and contributing to its efficiency.
You will be responsible for:
* Transcribing audio recordings and managing legal documents, correspondence, and case files.
* Liaising with clients, third parties, and colleagues via phone, email, and in person, including handling initial client enquiries.
* Managing diaries, key dates, client meetings, and using case management software to track work progress and costs.
* Conducting legal research and communicating billing details with clients, colleagues, and external agencies as required.
What we are looking for:
* Previously worked as a Legal Secretary, Personal Assistant, Legal Administrator, Legal Assistant, Legal Clerk, Litigation secretary, Legal PA or in a similar role.
* Understanding of personal injury, employment law, or contentious probate.
* Strong IT skills, especially with MS Office.
* Excellent typing and audio transcription skills.
Apply now for this exceptional Legal Secretary opportunity to work with a dynamic team and further enhance your career.
Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.
Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.
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General Responsibilities:
Provide administrative support to various departments, including data entry, filing, and document preparation
Answer phone calls, respond to emails, and greet visitors in a professional and courteous manner
Assist with scheduling appointments, meetings, and travel arrangements for staff members
Help maintain office supplies inventory and place orders as needed
Support other office activities as assigned, such as organising events or preparing presentations
Adapt to changing priorities and multitask effectively to meet deadlines in both the factory and office environments
Collaborate with colleagues and supervisors to achieve team goals and objectives
Communicate openly and effectively to ensure clear understanding of tasks and expectations
Demonstrate a positive attitude and willingness to learn new skills
Training:
Business Administrator Level 3
One day per month for workshops at Booth Lane Campus up to 18 months in duration
Training Outcome:
Continuous professional development and career progression within the business
Employer Description:Established in 2002 CKN Print is a leading printing company dedicated to delivering high-quality print solutions to our clients. In an era where sustainability and environmental impact command heightened attention, we have embraced the responsibility of mitigating our ecological footprint. At CKN Print, we actively integrate eco-conscious practices into every facet of our operations, from sourcing environmentally responsible materials to adopting energy-efficient workflows. By taking these steps, we actively contribute to a more environmentally conscious future while upholding our esteemed printing services.Working Hours :Monday to Friday
8.30am- 5.00pmSkills: Communication skills,Team working,Able to work to deadlines,Ability to self manage....Read more...
Assist with Shipment Coordination: Help coordinate and monitor the movement of goods, ensuring timely and efficient delivery
Documentation Management: Prepare and process necessary shipping documents, including bills of lading, invoices, and customs documentation
Customer Service Support: Provide excellent customer service by responding to inquiries, updating clients on shipment status, and resolving issues
Data Entry and Management: Accurately input and maintain shipment data in our systems, ensuring all records are up to date and accurate
Liaise with Carriers and Agents: Communicate with carriers, agents, and other stakeholders to arrange transportation and resolve any logistical issues
Cost Analysis: Assist in analysing shipping costs and identifying opportunities for cost savings and efficiency improvements
Compliance: Ensure all shipments comply with relevant regulations, including customs and import / export laws
Warehouse Support: Occasionally assist with warehouse activities, including inventory management and order picking
Learning and Development: Participate in training programs and educational opportunities to gain a comprehensive understanding of freight forwarding and logistics operations
Administrative Support: Provide general administrative support to the logistics team as needed
Training:
Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
There is the possibility to convert to a full-time position in the Freight Forwarding team
Employer Description:We are the head office for an international group of companies. We manage the central services including all payroll for the UK part of the group. We're a friendly bunch, based full time in the office, with plenty of scope for an apprentice to get involved in a wide range of business matters supported by an experienced team.Working Hours :Monday - Friday, 9.00am - 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Logical....Read more...
Providing general administration support to the contract Manager and wider teams to ensure efficient operations.
Engage, support, and interact with internal and external clients.
Compiling, maintaining, and updating records on various systems.
Undertake administrative tasks using Microsoft Office applications.
Assist in budgeting, expense tracking, and financial reporting activities.
Monitor stationary supplies, refreshments, and IT consumables.
Liaising with couriers and suppliers.
Contributing to team effort by accomplishing related tasks as needed
Training:The successful applicant will complete and obtain a Business Administration Apprenticeship Level 3 Qualification through Learning Curve Group.
You will be taught through -
4-6 Weekly 1-2-1 Sessions with your tutor
20% Off The Job Training
The course is a 14-17 months programme
Please use this link to find out more about the qualification - Business Administrator ApprenticeshipTraining Outcome:Upon completion of the apprenticeship, there may be a full time role within the business.Employer Description:Urbaser Ltd Commercial Services is the commercial waste management and recycling division of Urbaser Ltd. A leader in environmental services, Urbaser Ltd provides a range of integrated waste and resource management services throughout the UK to businesses, local authorities and the general public. These include:
Waste and recycling collection;
Waste treatment and recovery;
Street cleansing; and,
Grounds maintenance.
We are committed to delivering sustainable services through driving efficiencies and extracting maximum value to preserve natural resources, reduce our carbon footprint and deliver a circular economy. These commitments heavily influence our commercial waste services, which is why we strive to provide a Zero to Landfill service for our customers.Working Hours :Monday – Friday 40 hours, shifts TBC.Skills: Communication skills,IT skills,Logical,Team working,Initiative....Read more...
As a Business Administrator your day-to-day duties will include:
Answering incoming telephone calls
Updating our social media platforms
Creating TikTok's to promote the gym
Creating simple posters to promote the gym
Updating client details on our system
Welcoming our members
Signing new up members
Attending meetings with operations manager
Responding to emails
Training:Apprenticeship Details - 16 months expected duration to complete, working towards your Level 3 Business Administration Qualification. (All learning is delivered online/ remote).
Training Provider: LMP Education (rated 1st best UK training provider)Training Outcome:Pass a level 3 qualification.Employer Description:Fitness Factory was established in 2010 as a women-only gym and later expanding to a gym for both men and women. After a devastating fire in March 2020, the decision was made to move to bigger and better premises so we could offer our members even more.
At Fitness Factory, we pride ourselves on being an affordable, community-based gym with high-quality equipment and a friendly environment.
WHAT WE OFFER - We provide our members with a friendly service in a warm, welcoming environment, we're kitted out with the number one brands in gym equipment (Hammerstrength, Cybex, Life Fitness, and Precor Icarian) to ensure a thorough and enjoyable workout each and every time. We provide practical help and guidance in a warm and friendly environment. Our personal trainers are on hand for anyone looking to make a positive change in their lives through fitness and improved health.Working Hours :Monday - Saturday between 6:30AM - 21:30PM (working on a rotating shift pattern)Skills: Communication skills,IT skills,Customer care skills,Problem solving skills,Presentation skills,Team working,Creative,Initiative,Physical fitness....Read more...
Throughout the following tasks accuracy, confidentiality and a professional approach are essential:
Work closely with the Practice Manager to provide general administrative support as required
Provide cover to our reception area as needed including but not limited to greeting clients and visitors in a professional manner, using appropriate greeting, respond to and process telephone calls, receive, record and relay telephone messages accurately and in a timely manner as required. Respond to client’s specific requests for information on services in a positive and professional manner by transferring the client to the appropriate Administrator
Process all deliveries and collections including but not restricted to Royal Mail, DX and local post on a daily basis
Support the property department with scanning, opening files and any other duties as required
Banking of cheques and cash as required
Copy and audio typing as required
Always remain professional
Adhere to all appropriate office administration procedures as detailed within the Office Operations Manual
Ensure confidentiality and security of all practice and client data - ensure GDPR requirements are always upheld
Support document retrieval as required
Provide break cover to the Receptionist each day
Undertake any relevant and specific training as required in support of the achievement of role and wider office objectives including completion of the L3Business Administration Apprenticeship
Use appropriate IT packages to achieve the above
Complete any other reasonable task, project or action as required in support of the overall aims and objectives of the department and wider organisation
Training:Business Administrator Level 3 Apprenticeship Standard:
This apprenticeship will be delivered over 18-months, resulting in:
Level 3 Diploma in Business Administration
Employee Rights and Responsibilities (ERR)
Personal Learning and Thinking Skills (PLTS)
Training Outcome:
Upon successful completion of the apprenticeship, there will be a full-time position available
Beyond that, progression is dependent upon business need, performance and suitability of the apprentice and interest in an ongoing career within the firm
Employer Description:We are a professional, but friendly, customer focused law firm based in Lich Gates, in the heart of Wolverhampton City Centre. We provide specialist legal help and support on divorce and family matters, residential conveyancing and wills and probate.
We take our responsibilities as a local employer very seriously and appreciate the importance of a fair and supportive work environment whilst enabling our team to have fun at work. In return we seek to recruit and retain individuals with a passion for exceptional client services with everyone playing their part in ensuring our client’s needs are met with professionalism, integrity and sensitivity.
Our local community is also very important to us and we enthusiastically support business development initiatives, local charities and organisations and are actively involved in the Law SocietyWorking Hours :Monday - Friday, 8.45am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Positive attitude,Willingness to learn....Read more...
Tasks and responsibilities will be:
Meet & greet our clients and professional contacts at reception
Copy and verify client identification documents
Ensure the reception area looks professional and promotes quality at all times
Offer and make every client and/or professional contact a drink on arrival into reception
Ensure all phone calls are answered professionally and within three rings
Take messages and ensure they are immediately passed on or emailed to the appropriate person
Notify appropriate people when another member of staff is not in the office and ensure an out of office is on their email account and phone calls are diverted to another member of the team
Liaising with external telephone answering support service
Conscious of GDPR regulations and not leaving client information out on the reception desk or discussing client information loudly when on the phone/in person
Manage room bookings and car parking
Taxi and travel bookings when required
Coordinate and publish daily sign in communication sheets
Any other ad hoc duties that may arise within the business support department
Supporting other teams when required
Building maintenance point of contact
First response to troubleshooting and day-to-day problem solving for SOS (Case Management system) and IT issues in conjunction with Operations Director and/or IT support provider
First response to troubleshooting and day-to-day problem solving for facilities (phones, photocopiers etc.) in conjunction with Operations Director
Reception duties:
Assist in ensuring Health and Safety procedures are maintained throughout the office
Providing admin support for internal teams if cover is required
Open reception and meeting rooms before reception cover first thing in the morning
Person Specification, essential requirements:
Presentable at all times with a polite and warm manner
Calm, discreet and professional
Ability to adapt to different clients and being sensitive to their situations
Fantastic telephone manner
Comfortable with telephone systems and other IT systems
Fantastic time management and keeping to deadlines
Attention to detail
Willingness to work as part of a team
Highly organised with strong administrative skills
Strong interpersonal and rapport building skills
Good IT skills and an aptitude to learn new technologies
A positive, helpful and client focused attitude
Training:Business Administrator Level 3.
Apprenticeship teaching will be a mix of in person lessons and remote learning for six hours per week.Training Outcome:Subject to discussion with individual. Previous reception staff have gone on to develop their expertise and presence in the role; others have broadened out into other aspects of the Central operations function, administration and secretarial and some into legal roles.Employer Description:Mogers Drewett is a leading Southwest legal and financial planning firm that takes pride in building long term client relationships. From our offices in Bath, Frome, Sherborne and Wells our people offer comprehensive expert advice across a range of legal and financial services for individuals and businesses.Working Hours :Monday to Friday 9am - 5.30pm with one hour for lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
