Play a key role in helping grow our corporate and event business by supporting the coordination of events and group bookings
Manage email and phone enquiries, respond to customer queries professionally and promptly
Assist with scheduling, booking confirmations, invoicing, and general admin support
Help maintain our customer database, track leads, and follow up with potential clients
Support marketing efforts through email campaigns, content coordination, or social media scheduling (depending on experience)
Prepare reports and updates for management to support smooth business operations
Work closely with the leadership team to continuously improve internal processes and the customer journey
Be the first friendly face customers see - greeting guests warmly and showing them to their Trackman bay
Confidently demonstrate how to use the Trackman golf system
Take food and drink orders, serve snacks and beverages, and deliver outstanding customer service throughout the visit
Maintain high hygiene standards at the bar and throughout the venue
Monitor stock levels and communicate shortages to management in a timely manner
Process bookings and transactions using our POS system
Assist in setting up for events and ensuring the venue is presentable at all times
Training:Business Administrator Level 3.Training Outcome:
Further progression within the business
Further qualifications offered
Employer Description:Friendly, proactive, and passionate about hospitality and business growth. We're
looking for a dynamic team member who can wear two hats — customer service
and business admin — to help us take our corporate and event offerings to the next
level. Over the next couple of years, we’re aiming to expand and open new venues
— so this is a great opportunity to grow with us and be part of an exciting journey
from the ground up.Working Hours :Shifts to be confirmedSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Placing orders
Pricing and working with price lists
Credit/debit/invoicing/rebates
Month end activities
Liaising with customers via different communication methods, i.e. phone, email etc.
Customer complaints - learn customer complaint process and manage reporting
Reporting - day-to-day and monthly Customer Service reports
Experience/exposure to Export markets and associated requirement and compliance required
Work closely with the Sales Account Managers
Process reviews and audits writing up findings
General - filing, testing new systems, attendance at weekly and monthly meetings
Training:Business Administrator Level 3.
Training will take place at Riverside College Widnes campus 1 day per fortnight.Training Outcome:Upon completing the apprenticeship, there is the possibility of securing a permanent position with opportunities for further development within INEOS Inovyn.Employer Description:INEOS Inovyn is Europe's leading producer of vinyls and in the top three worldwide. With an annual turnover of €5.1 billion, INEOS Inovyn has circa 4,200 employees and manufacturing, sales and marketing operations in 8 countries across Europe.
INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes. www.inovyn.com www.ineos.com INEOS Inovyn’s portfolio consists of an extensive range of class-leading products arranged across General Purpose Vinyls; Specialty Vinyls; Organic Chlorine Derivatives; Chlor Alkali; Hydrogen and Performance Chemicals. INEOS Inovyn's annual commercial production volume is circa 10 million tonnes.Working Hours :Monday to Friday 09:00 - 17:00 with 45-minute unpaid lunch break
1-day per fortnight on campus.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working,Initiative,High standards,Ability to multitask....Read more...
Key Responsibilities:
Accurately provide information regarding the organisation’s products, services, and procedures
Respond to customer enquiries in a professional, courteous, and timely manner via phone, email, or other communication channels
Resolve customer issues effectively or escalate them to the appropriate department as needed
Maintain accurate and up-to-date records of customer interactions using internal administrative systems
Conduct follow-up communications to ensure customer needs are fully addressed
Assist the customer service team with a range of administrative and clerical tasks to support efficient operations
Learn and apply customer service standards, business processes, and administrative procedures
Participate in training and complete all required coursework as part of the Business Administration apprenticeship programme
Training:Business Administrator Level 3 Apprentice Standard.
Monthly College attendance either on site at our Pennine Five Campus: Block 5, Pennine Five, 18 Hawley Street, Sheffield, S1 4WP or online Google Classroom. Training Outcome:The successful candidate will be enrolled on a Level 3 Business Administration apprenticeship programme and will receive comprehensive support through on-the-job training, coaching, and mentoring to help them succeed in their role and achieve their qualification.
In addition, there will be the opportunity to gain broader business insight by spending time in various departments across the organisation through one-week rotations. This will provide a well-rounded understanding of how the business operates as a whole.Employer Description:OSLCT prides itself on a manufacturing heritage that dates back to 1865. Our brands – Rotabroach, Unibor, G&J Hall, and Taylor & Jones design and manufacture magnetic drills, annular cutters, and other power tool accessories for metal cutting.Working Hours :Monday to Friday (no weekends) 9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Ability to listen and respond,Confidence to ask questions,Reliable and Punctual....Read more...
Provide administrative support across a range of HR functions, including documentation, data tracking, and compliance.
Support in maintaining accurate employee records, drafting contracts, and updating policy documents.Contribute to project work with the Talent Management team.
Monitor shared inboxes and provide first-line HR support and guidance.
Assist with producing reports and supporting documents.
Take on additional tasks and projects across the HR team as needed.
Training:
Attend all scheduled training sessions with the apprenticeship provider
Build and maintain a portfolio of evidence to show learning and development
Engage in regular reviews with your mentor and apprenticeship coach
Training Outcome:Upon successful completion of the Level 3 HR Support Apprenticeship, the apprentice will have the foundational skills and experience to progress into a permanent role within the HR function - such as HR Administrator, HR Assistant, or Talent Coordinator.
This apprenticeship also opens the pathway to:
Further study at Level 5 HR Consultant/Partner Apprenticeship
Professional membership with the CIPDLong-term career progression in areas such as HR Operations, Talent Management, Employee Relations, or Learning and DevelopmentApprentices who demonstrate strong performance and commitment may have the opportunity to grow within the organisation and take on more specialised or senior roles over time
Employer Description:Bechtel is one of the most respected global engineering, construction, and project management companies. Together with our customers, we deliver landmark projects that foster long-term progress and economic growth. Since 1898, we’ve completed more than 25,000 extraordinary projects across 160 countries on all seven continents. We operate through four global businesses: Infrastructure; Nuclear, Security & Environmental; Energy; and Mining & Metals.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Administrative Assistance: Handle various administrative tasks such as managing emails, scheduling meetings, answering on the phone, greeting visitors, filling documents. This helps keep the office running smoothly and allows other team members to focus on more strategic activities.
Procurement Support: Assist in the procurement process by managing purchase orders, sourcing suppliers when necessary and working closely with the logistic department. This ensures that the business has the necessary materials and services to operate efficiently.
Vendor Management: Help maintaining relationships with vendors, ensuring timely deliveries, and resolving any issues that may arise. This is crucial for maintaining a reliable supply chain.
Data Management: Manage and analyze data related to business operations, helping to identify trends and areas for improvement. This can lead to more informed decision-making and better business outcomes.
Customer Service: Being the first contact by answering on the phone, greeting visitors, and supporting the sales team when necessary.
Project Assistance: Assist with the projects required for your apprenticeship, as well as any additional projects from various departments to support the managers.
Training:
Delivery of this Apprenticeship will be a blend of online & onsite visits with the assessor every 4 - 6 weeks.
Training Outcome:
Potential to develop to Senior Business Administrator and/or progress into other departments within the Company
Employer Description:As an alternator supplier, we have proven expertise and experience in research, design, low-cost manufacturing and development capabilities. With manufacturing taking place in Italy, the UK, India and China, coupled with high market capabilities and a powerful worldwide capacity, we offer a fast and reliable alternator solutions service to our customers globally.Working Hours :Core office hours are 8.00am - 5.00pm with 1 hour for lunch unpaid or 8.00am - 4.30pm with 30 minutes for lunch unpaid.Skills: Attention to detail,Organisation skills,Good Microsoft Office skills,Good Outlook skills,Good Excel skills,Good Word skills,A good team player,Unflappable nature,Customer focused,Resilient,Tenacious,Good communication skills....Read more...
Your role will directly contribute to the success of the academy, as well as to the development of our team and players.
In addition to on-the-job training and an experienced mentor from the Academy Operations and Admin team to support you, you will have dedicated time to study towards a nationally recognised, professional qualification in Business Administration at Level 3, setting you up for future career growth.
Role Responsibilities:
Learn the job role and develop a range of skills whilst showing a commitment to a career in Business Administration and being part of a busy and pro-active team of staff, both within the Ops and Admin and other Academy departments where relevant
Complete the apprenticeship qualification within agreed timeframes by meeting all study deadlines
Assist in the preparation and coordination of logistics for Academy fixtures and tournaments
Support the planning and execution of Academy events, tours, and other special projects
Provide general administrative support for the Academy, including data entry, filing, and correspondence
Help maintain up-to-date records on team activities, player development, and other Academy operations
Assist with travel and accommodation arrangements for Academy teams and staff
Support the team with any ad-hoc administrative and operational tasks as required
Contribute to the planning and delivery of Academy-related activities, ensuring attention to detail and efficiency
Participate in training, workshops, and professional development activities to enhance your administrative and operational skills, knowledge, and capabilities
Demonstrate a strong work ethic, initiative, and willingness to learn, contributing positively to the team and embracing opportunities for growth and development
Above all, be willing to try new things, ask questions and learn
Role Requirements:
Always perform duties with due regard to club policies and procedures and legislative requirements
Ensure implementation of the club's health & safety, safeguarding, welfare and equality policies to create a safe working environment for all
Ensure working practices are compliant with relevant legislation and data protection legislation and/or general data protection regulations (GDPR) requirements
Undertake continuous professional development (CPD) training and/or additional training as identified or as required
Training:
Business Administrator Level 3 Apprenticeship Standard
All training will be delivered within the workplace
Training Outcome:
The club is undergoing a significant period of growth and apprenticeships are a key part of our talent pipeline. With this in mind, successfully completing this apprenticeship will position you positively for a future role at the club
Employer Description:Newcastle United in its current form was established in 1982 with the unification of Newcastle East End and Newcastle United West End Football Clubs, with Newcastle East End. Since 1892, we have brought a community together and our magnificent home, St. James’ Park, has set the city’s heart beating. We are now entering a new, exciting era on Tyneside and welcome talented, passionate people who share our values to join us on the journey.Working Hours :Monday - Friday, 9.00am - 5.00pm. (1 hour lunch unpaid)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
Administrator - Hillingdon, West London - Hybrid working - £30,000 per annum CBW is currently recruiting on behalf of a well-established and highly reputable Facilities Management service provider located in Hillington, West London. This is an exciting opportunity for an experienced and proactive professional to join a dynamic team within the fast-paced Facilities Management sector. The ideal candidate will bring proven experience in a similar environment, demonstrating a strong understanding of FM operations and best practices. We are seeking someone with exceptional organisational skills, a keen eye for detail, and the ability to manage multiple priorities effectively. The successful individual will be a forward-thinking problem solver—someone who anticipates challenges, offers solutions, and adds value through a proactive and collaborative approach. If you thrive in a structured yet evolving environment and are looking to take the next step in your FM career with a respected and supportive organisation, we encourage you to apply. Brief Overview:Monday - Friday 8am - 5pm18 month FTC - possibility for extension Hybrid working available - 4 days in office£30,000 per annum Key Responsibilities:Oversee and process new supplier onboarding requests, ensuring full compliance with company policies and procurement procedures.Validate and upload all required supplier documentation into the Procurement system, maintaining data integrity and version control.Provide administrative support to internal stakeholders in the creation of purchase orders, ensuring correct approval workflows are followed.Maintain a high standard of accuracy when entering and updating data, while effectively managing multiple time-sensitive requests.Monitor and manage the shared Procurement inbox on a daily basis, responding to queries and directing tasks to appropriate team members promptly.Support the Procurement Manager in maintaining audit-ready records, ensuring ongoing compliance with internal and external standards.Actively promote the use of the Preferred Supplier List (PSL) and ensure supplier and contract records are current and well-maintained.Conduct supplier spend analysis and support procurement reporting requirements to inform business decisions.Liaise with accreditation bodies and certification partners to provide accurate and timely supplier information.Ensure that all suppliers meet onboarding, documentation, and compliance requirements in line with business expectations.Identify and escalate risks or potential service interruptions related to supplier performance or non-compliance.Contribute to procurement-led projects, process improvements, and strategic initiatives to strengthen supply chain reliability and operational efficiency.Key Requirements:Demonstrated experience in an administrative role, preferably within a procurement or supply chain environment.Background in facilities management (FM), mechanical & electrical (M&E), or construction sectors is advantageous.Strong interpersonal and stakeholder management skills, with the ability to build relationships across departments.Confident in data analysis and reporting, with proven ability to manage competing priorities under minimal supervision.Proficient in Microsoft Office Suite, especially Excel, Outlook, Word, Teams, and Office 365.Exceptional attention to detail, organisational skills, and the ability to manage documentation with precision.Capable of independently managing supplier-related administrative tasks from initiation to completion.Immediate availability or ability to start within one week is required; this is a fixed-term contract position.If you're a highly organised administrator with procurement experience and a proactive approach to process management, we’d love to hear from you!....Read more...
Assist Management with day-to-day administrative tasks
Help with HR day to day tasks such as absences, note taking, distributing training from our atlas platform, etc
Comprehensive document management support including photocopying, scanning, printing
Liaising with departments within the business to gain extra details if required. Ongoing Support to Gather compliance information for Audits and to comply with are screening and vetting standards
To support the Operations/Business Managers with effective management of operational activity
Responsible for ordering and maintaining an appropriate stock of stationery for the office and keeping the stationery areas in good order for all to use
Agreed project work with your line manager
Ability to identify situations that could result in customer complains in order to prevent the complaint from occurring
Training:Business Administrator Level 3 Apprenticeship Standard:
Blended learning on and offline
Observations in the workplace
Minimum of 6 hours off the job training per week
If 4/C in maths & English at GCSE's has not been obtained, functional skills will be required
Training Outcome:
Potential to be a permanent role once apprenticeship is completed
Employer Description:We are passionate about providing high-quality security solutions, from uniformed officers to bespoke training and consultancy. Our commitment to excellence is reflected in the way we support our front-line staff, ensuring they’re equipped to provide the best possible service across all regions.
With industry-recognised certifications like ISO 9001, 14001 and 45001, alongside our accreditation as an SIA Approved Contractor (ACS), you can trust us to prioritise your safety. From the moment we start working together, you’ll have a dedicated manager to assist you around the clock, ensuring your security needs are always met. It’s our privilege to serve you.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As a Customer Service Apprentice, you'll play a key role in supporting clients and ensuring smooth day-to-day operations.
Typical tasks include:
Answering calls and emails to assist customers and schedule services
Updating client records and managing booking confirmations
Supporting the team with enquiries, complaints, and general admin tasks
Attending internal training and completing daily study assignments as part of your apprenticeship
Helping improve customer experience through feedback and service tracking
Training:Customer Service Practitioner Level 2 Apprenticeship Standard:
Training will be provided by Ginger Nut Training
Ginger Nut’s delivery is based on a remote, blended model of one-to-one tutor sessions every 4 weeks, group sessions, webinars, online courses, video, and additional support where required
Apprentices are allocated a tutor to guide them through the training, conduct regular meetings and prepare for End Point Assessment
Our tutors are industry experts with relevant industry experience in addition to teaching and coaching expertise
To support learning, we utilise online resources mapped to the apprenticeship and all learners are given access to LinkedIn Learning, and other bespoke channels designed to support their apprenticeship
Training Outcome:
Upon successful completion of the apprenticeship, the apprentice will be considered for a permanent role within the company
Career progression routes include Customer Service Advisor, Client Support Executive, or Office Administrator
High-performing individuals may also progress into team leadership or specialist service roles as the business grows
Employer Description:About Rosecrest Group Ltd
Rosecrest Group Ltd is a London-based, multi-service property firm providing expert support across surveying, trades, and customer service. We are regulated by RICS and pride ourselves on delivering high-quality, responsive services to residential and commercial clients.
Alongside our surveying division, we operate cleaning, decorating, maintenance, and adaption services-supporting housing providers, tenants, and private homeowners across Greater London.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Throughout the apprenticeship, you’ll work at our Support Office within the Customer Success Team, where you will learn to:
Contribute to a wide-reaching review process, identifying and suggesting business improvements, streamlining operations across a large national company
Understand key business systems and databases, learning to create and manage reports, build dashboards, and maintain high-quality digital data to support Sales, Marketing and Customer Service teams
Use the CRM platform, Salesforce, to effectively to manage workflows, report on business metrics and customise reports
Develop your technical skills to contribute to the business digital transformation project
Build project management skills, learning to manage small-scale projects and helping with planning, setting timelines, tracking progress and reporting outcomes
Understand and use project management tools and methodologies
Identify potential inefficiencies and suggest improvements, learning root cause analysis methods and Lean Principles
Build an understanding of the principles of continuous improvement, participating in developing new ideas for process optimisation
Become an ambassador for our “Customer First” culture, resolving any issues quickly and keeping your colleagues and customers informed, so they feel truly valued
Manage multiple tasks and deadlines as part of a varied workday in a fast-paced operational environment
Training:You will complete a level 3 Business Administrator Apprenticeship Standard. This programme will be delivered using a combination of:
Workplace experience to gain practical skills
Guidance and training from an experienced workplace mentor
Industry-recognised training leading to an apprenticeship qualification. You will attend training workshops both online and in person. These will take place within the workplace and at other training locations
On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification
Training Outcome:On successful completion of the level 3 apprenticeship, there will be an opportunity to continue your development and progress to a level 4 qualification. This would support the opportunity to progress to a Customer Success Analyst role.Employer Description:Sunbelt Rentals is the leader in equipment rentals in the UK, Ireland, US and Canada - as well as specialist operations in Europe. We provide a range of solutions to every market and sector, including construction, industrial, energy, infrastructure, government and events. Our teams make the impossible possible and the unthinkable doable. Turning what if into what is. Our people are at the heart of our values and they’re our greatest asset. We rely on you to look after our customers so in return, we take good care of you. We recognise the value and uniqueness of our team-mates and are committed to creating a diverse and inclusive Sunbelt Rentals, providing equality of opportunity and a culture of fairness and respect. Your health, safety and wellbeing is really important to us. We’re raising awareness and providing support through initiatives such as our mental health awareness campaign and first-aider programme. You’ll also be able to access a 24-7 employee assistance helpline, counselling services and financial wellbeing support.Working Hours :In agreement with the manager, but Monday–Friday between the hours of 8.00am - 5.30pm e.g., 8.00am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative....Read more...
To provide high-quality, professional administrative support across the children’s services including residential homes, supported accommodation, and central office operations.
General Administration:
Provide administrative support to central office managers.
Maintain and organise digital and paper-based records in line with GDPR and safeguarding protocols.
Manage shared inboxes, distribute communications, and respond to routine enquiries professionally and promptly.
Draft, format, and proofread correspondence, reports, and meeting minutes.
HR and Staff Compliance:
Support with onboarding new staff, including shortlisting CV’s, references, and induction documentation.
Support maintenance of staff training and compliance trackers, ensuring mandatory training is logged and monitored.
Assist with scheduling interviews, supervisions, and probation reviews.
Training and Development Support:
Coordinate internal and external training sessions including calendar invites, room bookings, materials preparation, and attendance tracking.
Support the tracking of training progress and produce basic reports for management teams.
Operational Support:
Assist managers with collation of data for audits, and quality assurance.
Help collate and input monthly KPI, and service data as required.
Safeguarding and Confidentiality
Maintain confidentiality and adhere to safeguarding protocols in all work.
Ensure all administrative practices uphold the safety, dignity, and rights of children and employees.
Training Outcome:
Possibility of an office administrator role for a children's home upon completion of apprenticeship.
Employer Description:We are dedicated to providing stable, nurturing environments for children and young people who have experienced trauma. Using our psychosocial model, which integrates psychodynamic and systemic principles, we aim to help children recover from their past experiences and rebuild their self-esteem. Our approach focuses on creating therapeutic, calm, and consistent settings where children can form trusting relationships, reducing the risk of placement breakdowns. Our goal is to support the emotional and behavioral development of children in our care, fostering long-term positive outcomes for their future.Working Hours :Monday to Friday, 9.00am - 5.00pm, with a minimum of 30 minutes for lunch with 1 day at week at college.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience,Planning skills,Time management,Proficiency in office software,Ability to multi-task,Use of digital platforms....Read more...
Under the guidance of experienced professionals, the apprentice will contribute to daily operations, learn administrative processes, and support organisational goals. We are looking for someone who has a passion for customers and our business. This role will require you to have a great attitude and high levels of motivation. You will be able to work well both as an individual and as part of a team.
Other duties include:
Handle incoming calls
Data Entry
Document Processing
Emails and correspondence
Process orders when received across multiple channels
Deal with customer enquiries
Liaise with our Carriers to provide delivery updates
Liaise with our Purchasing team to provide despatch updates
Record and refer any customer complaints
Training:
An apprenticeship allows you to earn a wage, gain valuable work experience and industry specific competence
You will be expected to work towards the Business Administrator apprenticeship, with support from your employer and the Chesterfield College Group
As part of your apprenticeship, and dependent on your prior attainment, you may be required to complete English and maths Functional Skills which is an integral part of your apprenticeship
Upon successful completion you will be awarded additionalcertificates of recognition for these qualifications
Training Outcome:
A full time permanent position may be considered upon successful completion of this apprenticeship
Employer Description:All business activities within the bilstein group are based on clearly formulated guidelines. This plants "we" as the focus point, and creates the basis for a family environment and exceptional working conditions.
Our most important goal is customer satisfaction: because customer success is also the success of the bilstein group. Partnerships designed for long-term cooperation are based on mutual benefit and are characterised by open, respectful business relationships and reliable services.
Part of our responsibility also covers nature. The bilstein group strives to conserve and preserve the environment as far as possible through the economical use of resources and modern production processes.Working Hours :Monday- Friday
8.30am- 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
What You’ll Do:As a Customer Service, you’ll be a critical part of our sales operations. You’ll manage and strengthen global commercial relationships, provide vital support to the internal sales department, and play a part in driving company success. This role is perfect for someone wanting to learn sales administration and customer service, who’s eager to dive deeper into the sales process and embrace significant career growth opportunities.
Key Responsibilities:
Accurately and promptly complete internal quotation requests
Cultivate and strengthen relationships with existing customers
Proactively follow up on quotes to drive sales growth
Effectively manage time and opportunities to meet targets
Process and monitor sales orders on the ERP system
Manage customer information on our in-house CRM
Monitor, measure, and report on customer performance
Collaborate with the marketing team to promote our services
Training:On the job training will be given in our office in York.
The apprenticeship training will be 100% online delivered programme via Teams or Zoom every fortnight for 2 hours. In addition to this you would be expected spend 3-4 hours per week completing learning activities set by your coaches, which you will be given time to do during your working hours.Training Outcome:You can continue your apprenticeship journey by moving on to a higher level apprenticeship, such as Level 4 which could lead to roles like Senior Administrator or Team Leader. Other roles could include Office Manager, Executive Assistant, or even progress into Sales.Employer Description:Cyclops Electronics, a global leader in electronic components distribution, is looking for a Customer Service Apprentice to join their Excess Inventory division at our head office in York, UK.
If you are looking at starting a career in Customer Service and eager to learn from industry professionals, we would love to hear from you. We understand that starting a new job can be daunting, but don’t worry! You will be supported throughout your journey by a network of mentors. They will help you achieve your qualifications and progress along your apprenticeship journey. Don’t miss out on this fantastic opportunity. Apply now and take the first step towards a bright future.Working Hours :Monday to Thursday
8.45am to 5.30pm
Friday
8.45am to 4.30pm
1 hour lunch break
No weekend workSkills: Communication skills,IT skills,Attention to detail,Customer care skills,Administrative skills,Number skills,Team working....Read more...
Phase 1:
This new role will incorporate various roles within the business, initially learning the multifaceted parts of the control room
Rostering/timesheets
Control calls and admin functions
Staff onboarding and paperwork
Initial HR meetings and disciplinaries
Initial understanding of the business and how the different departments work in synergy to complete the daily tasks.
Learning the system (Parim) and App that accompanies it so that the individual can complete tasks in a timely manner
Phase 2:
On the Line - the new team member would be invited to shadow and understand the basics of the various roles on the line shadowing staff members at different stations to get an understanding of the role they will be administering
Supervisor shadowing - Following the supervisors for their daily station visits and tasks
Phase 3:
Shadow the Head of Operations:
This part of the learning will form the basis for the continued development of the individual and the generic part of the role moving forward. They will work closely with the HOP and whilst learning the role from their perspective they will develop the fundamentals to potentially step into the HOP role as cover once they have acquired the correct amount of experience and skill set
Recruitment of candidates and staff training
Incidents and accidents - time with Paul Smith head of Training and I&I to learn the basis of the staff training modules and how we manage any incidents and accidents whilst staff are actively working on the line
The candidate will attend monthly period review meetings with the HOP and other meetings as so required throughout the term
They will assist with the admin functions for the period review which will include excel and Parim based documents, and this will form part of their monthly programme
Generic paperwork throughout the period helping the HOP and control complete the administrative tasks required by the client
Training:This apprenticeship is delivered as a weekly day release at our site in Stratford, E15. You will be required to attend college every week.
Level 3 Business Administrator
Behaviour, Skills and Knowledge
Training Outcome:Strong potential to progress into a senior role in the future.Employer Description:04218753Working Hours :Monday to Friday 8.30am to 5.30pmSkills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Support day-to-day administration: data entry, document management, diary reminders / responses, and general record-keeping
Design and development of high quality, visually striking documentation: reports, training slides, presentations and online marketing materials
Support our IT administrator in basic trouble shooting and system maintenance
Handling internal / external calls and correspondence
Assist office management and housekeeping as directed to ensure a welcoming, tidy office and positive visitor / staff experience
Coordination of meetings, conferences, and appointments
Collaboration across teams to ensure seamless communication
Support execution of corporate projects e.g. facilities, marketing
Contribution to improvement of process and efficiency under our Quality Assurance practices
Help research relevant areas to feed into drafting items such as policies / procedures and company communications
Stay proactive and adaptable to tackle diverse tasks
There may also be the opportunity to support our accounts function where requested
Training:
We host supporting workshops regularly throughout the apprenticeship which you will attend in person at our designated training site/campus
These workshops are carefully designed to support the learning required throughout the apprenticeship programme
You will work with expert assessors and tutors to develop new knowledge, skills and behaviours within the profession
You will experience a blended learning model
Training Outcome:
This is a rare opportunity for growth and progression into a corporate position within a company that values diversity and inclusion. We offer real potential for the right candidate to move into more senior roles following a grounding within the administrative team
The role starts at entry level, with full training on top of course study time and offers scope to develop your professional skills and knowledge across our disciplines
Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, offering construction consultancy services and providing our employees a dynamic, inclusive atmosphere where they can thrive and contribute to our collective success.
With strong sustainability credentials and a commitment to making a positive impact, we recognize the importance of a strong administrative backbone to keep our operations running smoothly. We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth and delivering exceptional client service.Working Hours :Monday to Friday 9am -5pmSkills: Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Customer Care Skills,Proactive,Artistic flair....Read more...
As a Medical Receptionist Apprentice, you'll be initially responsible for (but not limited to) the following:
Serve patients by greeting and helping them, scheduling appointments, and maintaining medical records.
Welcome patients and visitors in person or on the telephone, and answering or referring enquiries.
Keep patient appointments on schedule by notifying clinicians of patient’s arrival and informing patients of any service delays.
Accurately obtain and record information relating to patient enquiries.
Protect patients’ rights by maintaining confidentiality of medical and personal information.
Maintain operations by following policies and procedures, reporting any potentially required changes.
Contribute to team effort by accomplishing related tasks and duties as needed.
To provide and maintain excellent levels of customer service, providing a prompt and efficient response to enquiries.
Scanning and filing of documents.
Processing of emails.
Training:The successful candidates will continue their studies with apprenticeship specialists, RNN Group at their Rotherham campus both remotely and day release on the 3rd, 6th & 10th month, giving you the training and support you need to become an all-round business administrator.
The Apprenticeship Standard you will be studying is Business Administration Level 3.Training Outcome:Successful completion of the apprenticeship could lead to a higher-level apprenticeship or full-time employment for the right candidate.Employer Description:Information about the company Brinsworth and Whiston Medical Centres is a two Partner, Personal Medical Services (PMS) training practice, employing salaried GPs and Physician Associates and have been in existence for over 50 years serving the community of Brinsworth. The doctors and staff of Brinsworth and Whiston Medical Centres are committed to the provision of High Quality Patient Care through:
• The delivery of services which are timely, considerate and responsive to the needs of our patient population.
• A clear focus on customer service.
• Continually monitoring our services with an aim to adapt our range of services in keeping with all developments in healthcare.
They offer a wide range of health services, including medical advice, vaccinations, examinations and treatment, prescriptions for medicines, referrals to other health services and social services and more.Working Hours :Between 8.00am - 5.30pm. Monday to Friday, up to 37 hours per week.
No weekends or bank holidays.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Friendly and approachable,Supportive and dedicated....Read more...
The Sales Co-ordinator plays a critical role in supporting the Sales team with operational and administrative tasks to ensure a seamless sales process. This role is pivotal in enhancing customer engagement, strengthening agent relationships, and maintaining organised sales pipelines.
1. Administrative Duties & Support:
Support the team with continuous improvement - always looking for ways to improve service.
Assist the sales team with administrative duties, including preparing presentations, reports, and proposals.
Maintain the CRM system with up-to-date client and agent information.
Track the progress of leads, enquiries, and agent interactions.
Support with the creation of quotations.
2. Commercial Management:
Create and maintain comprehensive contact lists of prospective clients and agents.
Follow up on enquiries through email, phone, or other communication platforms as required to support the Commercial Director and Regional Account Directors.
Monitor the status of active leads and ensure timely follow-ups.
3. Internal & External Communications:
Maintain good working relationships with both colleagues cross the business and suppliers, projecting a professional image of the Company at all times.
Schedule and coordinate appointments and school visits for agents and clients.
Organise and conduct onboarding and training sessions for new agents.
Maintain strong relationships with agents by providing timely information and support about BSC products and updates.
Liaise with internal teams (Marketing, Operations, Client Success) to ensure sales materials and training documents are accurate and up-to-date.
Support in planning agent familiarisation trips and events.
Support the Sales team with ensuring regular product knowledge training sessions by coordinating with the team as required.
Share success stories, agency visits etc across the BSC group via Engage.
4. Customer Experience:
Actively look for and pre-empt delivery problems and potential flashpoints for customers.
Proactively communicate with all parties to reduce the impact.
Training:
Business Administrator Level 3 Standard
On and off the job training
Training Outcome:Upon completion of your apprenticeship you will have the opportunity to further develop your knowledge, skills and behaviours to enhance further career development.Employer Description:BSC Educatoin are based in Manchester and are a leading international education group offering a wide range of education and training to individuals and organisations across the globe.Working Hours :Monday - Friday, shifts to be confirmed.Skills: Administrative skills,Attention to detail,Communication skills,Creative,Customer care skills,IT skills,Organisation skills,Presentation skills,Team working....Read more...
People:
The role of the SHEQ Delivery Apprentice is to support the Business Excellence Manger and SHEQ Director through the provision of a wide range of administrative functions, including but not restricted to:
Inputting data into / retrieving data from the Re-Flow digital platform.
Administration of the Non Conformance Register.
Administration of the Continuous Improvement Plan action tracker.
Data gathering from a variety of sources for presentations.
General duties including the recoding of actions during meetings.
Delivery:
The standardised use of Re-Flow in line with the agreed processes throughout all depots is central to the efficient management of information. Whilst training on Re-Flow and any aligned processes, etc. will be provided, a key element of the role is to take ownership for the various tasks and ensure they are completed accurately and efficiently.
Essential competencies & skills:
Competent in the use of Microsoft Office (Word, Excel) software.
Attention to detail in regard to accuracy of work tasks.
Good range of communication skills with a confident telephone manner.
Curious and self-starter, keen to take on additional tasks and gain an insight to the business.
UK Driving licence as there will be an element of travel to other depots and client locations.
Desirable competencies & skills:
Competent in the full suite of Microsoft Office (Word, Excel, PowerPoint, Visio) software.
Training:You will spend at least one day per week working towards your qualification by taking part in training and development activities.
It is important that you work hard on the formal training as well as the on-the-job aspects.
Your employer, other colleagues and UCANs Apprenticeship Team will support you throughout.
Training will take place on site at Premier Traffic Management during your normal working hours.Training Outcome:
Permanent role as an SHEQ Delivery Administrator
Greater responsibilities within the existing administrative or operations team
Possibility of moving into a Team Leader role and undertaking the Team Leader Level 3 apprenticeship
Employer Description:Since our establishment in 2000, we have grown into a leading regional traffic management partner covering the North of England.
Through a passion for safety & quality and a commitment to customers, we have developed long-term business relationships locally by consistently meeting the needs of our clients, building mutual trust and respect to make Premier a name that can be relied upon.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Creative,Initiative....Read more...
Accurately pack and dispatch customer orders in a timely manner.Respond to customer inquiries, complaints, and support requests via email, social media, or phone, ensuring high levels of customer satisfaction.
Monitor and manage stock levels, conduct regular stock checks, and assist in inventory restocking or product listings.
Promote the shop and products via live social media platforms, particularly TikTok, through engaging and on-brand content.
Assist with basic administrative tasks such as updating product listings, managing order records, and filing returns or claims.
Collaborate with other team members to ensure smooth daily operations and consistent brand messaging.
Training:
Business Administrator Apprenticeship - 15 months.
This consists of 6 hours a week (off-the-job training).
A monthly meeting with your skills coach for two hours.
All training will be completed in your place of work.
Training Outcome:Opportunities for growth within a fast-paced retail/eCommerce business.Employer Description:The Ultimate Pool Group organise and promote professional 8-ball pool events featuring the world’s top players.
Ultimate Pool represents the fastest growing cue sports organisation in the world and we’re here to help unlock our audience to promote your brand. Ultimate Pool is the official professional body for 8 Ball Pool as recognised by the World Eightball Pool Federation and the English Pool Association.
Our weekly television show is broadcast in over 66 countries across the globe and our social media impressions total over 130 million people per month! Our tour events attract 96 professional players, 128 female players and 288 amateur players who are vying to become professionals.
We have an app which can be downloaded via Google Play and iOS, which includes exclusive tournaments, magazine shows and a look into what it takes to reach the top of the sport. Several of 8-Ball Pool’s all-time greats compete in Ultimate Pool events, Two-time World Champion and former Mosconi Cup MVP Chris Melling and four-time World Champion and Chinese 8-Ball star Gareth Potts. The professional ranks are a cosmopolitan affair with seven different nationalities featuring in the top 16.
As well as looking at improving the status within the top echelons, Ultimate Pool acknowledges that this is a sport waiting to break out and hit the mainstream, with tens of thousands of players in the UK alone playing every week. The Group aims to transform the game from bottom to top, bringing together players under one brand and inspiring more potential cueists to participate.
Ultimate Pool. The Big Names. The Big GamesWorking Hours :Monday to Friday, 9.00am to 5.00pm.Skills: IT skills,Attention to detail,Customer care skills,Team working,Creative,Strong organisational skills,Multitasking abilities,Excellent verbal communication,Willingness to learn....Read more...
JOB DESCRIPTION
Tremco Construction Products Group brings together Tremco CPG Inc.'s Commercial Sealants & Waterproofing and Roofing & Building Maintenance divisions; Tremco Barrier Solutions Inc.; Dryvit, Nudura and Willseal brands; Prebuck LLC; Weatherproofing Technologies, Inc.; Weatherproofing Technologies Canada and PureAir Control Services, Inc. Altogether, Tremco CPG companies operate 21 manufacturing facilities, 6 distribution sites, and 3 R&D/technology sites, and employ more than 2,700 people across North America.
GENERAL PURPOSE OF THE JOB: The Sales Coordinator (Prebuck) performs support duties critical to the sales process for Prebuck and related products. Responsibilities include but are not limited to ensuring data integrity, setting up new customers, preparing regular reports and dashboards, supporting SalesForce.com (acting as a system administrator as required), assisting with freight and logistics, coordinating estimates, preparing job quotes, following-up on orders and providing support for production schedules.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Perform general administration and coordination activities for the sales and plant operations teams as well as product management, marketing and other departments in support of revenue generation projects and initiatives. This may include but not be limited to fielding and directing incoming phone calls to the appropriate subject matter expert, developing presentations, scheduling site visits or deliveries, following up on open issues, approving invoices or expenses, coordinating local events, approving invoices or expenses, resolving interdepartmental issues, etc. Coordinate day-to-day activities with production, estimators, sales, and customers. Collaborate with customer service on custom order entries and assist with customer sign-off/approvals as needed. Prepare sales and freight quotes. Schedule and coordinate product deliveries to project sites including the procurement of shipping and logistics services. Schedule field technical resources and communicate site schedules with customer as necessary. Perform new customer set-ups and maintain accurate customer data in related systems. Act as a designated power user for SalesForce.com. Leverage related SAP functions for procurement, sales, KPIs, customer details, etc. Provide regular reporting of critical information utilizing SAP, Salesforce.com, and other relevant internal/external systems platforms (i.e. sales reports, opportunity pipeline charts, etc.) Coordinate production based on project wins, ensuring orders are scheduled and shipped in accordance with customer expectations. Maintain inventory levels and procure raw materials to ensure adequate inventory. Update the Resource Center with new account requests; order approvals; product literature, apparel and promotional items; TremBox presentations, product catalogs, etc. as needed.
EDUCATION REQUIREMENT:
Associates degree or equivalent from two-year college or technical school required, Bachelors degree preferred.
EXPERIENCE REQUIREMENT:
Minimum two years' experience in an administrative support role, project coordination, or similar capacity
OTHER SKILLS, ABILITIES, AND QUALIFICATIONS:
Excellent interpersonal and communication skills required (written and verbal). Strong organization skills with the ability to multitask and prioritize work to complete assignments in a timely, accurate manner. Ability to thrive in a fast-paced work environment with changing priorities and to work as a team. Advanced proficiency using SAP, SalesForce.com, Modus, and database management experience preferred. Advanced proficiency using MS Office (Outlook, Word, Excel, PowerPoint). SharePoint experience preferred. Excellent customer service skills including the ability to interact effectively with individuals at all levels of the organization.
PHYSICAL DEMANDS: Incumbent must be able to stand, walk, sit, use hands, reach, talk, hear, and lift up to 25 lbs. occasionally.
ADDITIONAL INFORMATION: This position will work out of our Grand Rapids, MI manufacturing facility.
BENEFITS AND COMPENSATION:
The salary range for applicants in this position generally ranges between $52,960 and $66,200 . This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
The Company offers a variety of benefits to its employees, including but not limited to health insurance, paid holidays, paid time off, 401(k) Savings and Trust & Plan with company match, Company Pension Plan, Performance Based Bonus/Commission, and continuing education.
All qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.Apply for this ad Online!....Read more...
Up to £30,000 + Great Benefits
An exciting and varied new entry level position is now available for a proactive, detail-oriented graduate calibre individual to support our client’s team in the smooth running of day-to-day business processes. This role is perfect for an ambitious individual looking to build a career in financial services within a professional, client-focused environment.Our client specialises in providing strategic financial planning for private clients, trustees and corporate businesses. As such, the role demands a high degree of professionalism, confidentiality, and exceptional client care.The successful Practice Administrator will provide efficient and effective administrative support to the financial advisory team, enabling them to focus on delivering high-quality client service. This includes handling client-related documentation, maintaining accurate records, managing schedules and appointments, ensuring compliance with financial regulations, and contributing to the overall operational excellence of the firm.
Key Responsibilities
Manage and update client records, ensuring accuracy and confidentiality.
Maintain and organise office files both physical and digital to ensure easy retrieval.
Prepare meeting packs, including reports and supporting documentation, ahead of client meetings.
Creating client letters/documents following meetings with advisers.
Handle correspondence with clients, product providers, and other stakeholders.
Support advisers with system navigation, including CRM tools, back-office software, and provider portals.
Collaborate with paraplanners, advisers, and executive assistants to ensure smooth workflows.
Manage incoming and outgoing mail, phone calls, and emails.
Scan, upload, and categorise incoming client documents and correspondence into the firm’s systems.
Monitor and follow up on outstanding client actions, such as signed agreements or additional documentation.
Support with company social media pages e.g. Linkedin, Facebook and Instagram.
Arrange and confirm client appointments, meetings, and reviews for advisers.
Step in to assist advisers with basic paraplanning tasks, such as drafting templates or updating client financial summaries.
Ad hoc administrative tasks as directed by the Operations Manager.
Skills & Experience
Basic level of administrative experience.
A desire to build a career within the financial industry background.
Able to manage multiple tasks efficiently.
Ability to prioritise with attention to detail and the ability to problem solve.
Proficiency in Microsoft Office (Word, Outlook, Excel and Powerpoint).
Fast learner – ability to learn how to use new systems and processes.
Discretion – ability to handle sensitive and confidential information with professionalism and integrity.
Time management – aptitude to manage schedules, meeting deadlines and maintaining productivity under pressure.
Strong communication skills and eagerness to develop professionally.
A positive mindset and ability to thrive in a fast-paced environment.
This is the ideal opportunity for a professional, task focussed individual to join a dynamic, highly ambitious team with an impressive list of HNWI and celebrity clients. Genuine career development opportunities exist for the right candidate alongside full training, a highly attractive salary and an attractive benefits package, including 25 days holiday, and breakfast and lunch provided daily. Apply now!....Read more...
Perform various administrative tasks to support the smooth operation of the campaign operations team
Answer and direct phone calls in a professional and courteous manner
Provide general clerical support such as photocopying, scanning documents
Handle incoming and outgoing mail and packages
Full training from the team, with real potential for longer term contract and extended role
Sales / Prospecting:
Support the research of potential prospects using LinkedIn, The Grocer and other online tools
Using the CRM system, entering new prospects and keeping existing prospects up to date
Support the team in new and existing prospects/clients to convert to sales
Promotional Staff Management:
Working with the team to communicate with Promotional Staff / Brand Ambassadors, to qualify them and book them onto activities across the UK
Build a strong rapport with Promotional Staff / Brand Ambassadors
Interview and Qualify Promotional Staff / Brand Ambassadors once they apply through IP Website
Overseeing activities to track brand ambassadors' performance during events and activities
Follow legislation and regulations when hiring new staff
Activity Admin Management:
Update the management system regarding campaign progress, promotional staff attendance etc.
Following Procedures:
Use procedures provided
Use the steps outlined, to ensure everything is done correctly and is clear for anyone else on the team
Learn and Utilise any Software provided
Office Decorum:
Be on time to work and at the desk for starting time, ready
Be respectful of everyone
Communicate with others in the office
Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
Strong attention to detail and accuracy in work
Excellent phone etiquette and communication skills
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Experience in an administrative role or similar position
Organisational skills with the ability to multitask and prioritise tasks effectively
Ability to maintain confidentiality of sensitive information
Ability to work independently with minimal supervision
Fluent English spoken and written
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Reference ID: IP-COETraining:
Business Administrator Level 3 Apprenticeship Standard
College or on-site
Training Outcome:
Become a permanent member of the team
Progress in the company, as we grow, you grow
Employer Description:We are a promotional marketing organisation, providing brand awareness and consumer engagement by providing promo and event staff, promotional activities or experiential experiences.Working Hours :Wednesday, Thursday, Friday 09:00 - 17:00
Very occasionally, additional hours may be required
(We can discuss the days you work).Skills: Communication skills,Attention to detail,Customer care skills,Administrative skills,Team working,Initiative,Fluent English....Read more...
Support day-to-day administration: data entry, document management, diary reminders/responses, and general record-keeping
Design and development of high quality, visually striking documentation: reports, training slides, presentations and online marketing materials
Support our IT administrator in basic troubleshooting and system maintenance
Handling internal/external calls and correspondence,
Assist office management and housekeeping as directed to ensure a welcoming, tidy office and positive visitor/staff experience
Coordination of meetings, conferences, and appointments
Collaboration across teams to ensure seamless communication
Support execution of corporate projects e.g. facilities, marketing
Contribution to the improvement of process and efficiency under our Quality Assurance practices
Help research relevant areas to feed into drafting items such as policies/procedures and company communications
Stay proactive and adaptable to tackle diverse tasks
There may also be the opportunity to support our accounts function, where requested.Training:
Level 6 Chartered Manager Apprenticeship
Part-time course attendance (1 day a week) plus in-office role training in a wide range of skills via exposure to various aspects of our business, enabling your professional growth
Weekly Mansfield Campus attendance
Training Outcome:We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth across the corporate function and delivering exceptional client service. Could this be the environment for you to grow?
Are you a proactive and organised individual looking to kickstart your career in administration? We're excited to offer a fantastic opportunity to join our small, close-knit team.
You will be trained in a wide range of skills via exposure to various aspects of our business, setting the foundation for your professional growth. We seek an individual who can thrive in a deadline driven, quality conscious environment and is eager to learn.
This is a rare opportunity for growth and progression into a corporate position within a company that values diversity and inclusion. We offer real potential for the right candidate to move into more senior roles following a grounding within the administrative team. The role starts at entry level, with full training on top of course study time and offers scope to develop your professional skills and knowledge across our disciplines.Employer Description:We are a forward-thinking, growing SME operating from the vibrant East Midlands region, offering construction consultancy services and providing our employees a dynamic, inclusive atmosphere where they can thrive and contribute to our collective success.
We do not employ ordinary administrators here – your role will be varied and allow for continuous development within a rapidly growing firm.
With strong sustainability credentials and a commitment to making a positive impact, we recognize the importance of a strong administrative backbone to keep our operations running smoothly. We are committed to fostering a culture of continual professional development and collaboration, offering opportunities for growth and delivering exceptional client service.Working Hours :Monday to Friday 9.00am – 17.00pm (half an hour for lunch).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Ability to priortise deadlines,Self-motivated, proactive,Trustworthy, discrete,Artistic flair in documents,Sustainability awareness....Read more...
Join us at the world-leading Cancer Research UK Cambridge Institute.
We’re a unique department of the University of Cambridge, core funded by Cancer Research UK’s charitable activities, and we’re eagerly searching for our new Research Administration Apprentice.
The Apprentice will be part of the Research Administration team and will study the Business Administrator Level 3 qualification. The Research Administration Apprentice will, during their apprenticeship, cover many aspects of administration within the Department by supporting the Core Facility teams. The Institute has 11 scientific Core Facilities that work alongside researchers to enable access to cutting edge technologies.
You will be a great team player who has good organisation and prioritising skills. The apprentice will need to have basic IT skills and be able to follow instructions and learn new tasks. You will have good communication and interpersonal skills to communicate with staff at all levels.
Duties will include:
Review emails to identify priorities and action as appropriate
Research and book travel for the Core Facility teams and arrange conference registration
Assist with completion of travel risk assessments in accordance with University policies and procedures
Provide administrative support for the Core Facility teams
Assist with HR administration in accordance with University policies and procedures
Organise interviews and liaise with other teams within the Department to co-ordinate the new starter process
Support the administration of visitors and external researchers to the Core Facilities using the appropriate process
Assist with organisation of Experimental Design meetings
Respond in a friendly and professional manner to any ad hoc in person requests for assistance from the Core Facility teams
Take messages as required and pass to the relevant teams
Manage diary of the Head of Core Facilities Operations and review daily
Schedule meetings and rearrange diary appointments as necessary
Assist with the organisation of events and meetings
Coordinate and book meeting rooms, order refreshments, collate and distribute materials for events, seminars and meetings as required on an ad hoc basis
Assist with administration of projects alongside the Core Facilities Co-ordinator and Head of Core Facilities Operations
Process expenses using the University online system. Raise purchase orders for travel and related expenses
Make purchases using the University Credit Card; submit a monthly return for authorisation
Maintain SharePoint and external website pages for the Core Facility teams
Liaise with other Operational teams within the Department as required
Maintain Researchfish records for the Core Facility teams
Maintain records of annual leave and sickness leave
Participate in Research Administration team meetings and events
Provide short-term reciprocal cover for other administrators as required
Training:
You will achieve a Level 3 Business Administration Standard via a work monitor and Cambridge Regional College assessor
Training Outcome:
Upon completion of this apprenticeship, the role holder would possess excellent administrative skills and could progress into other Administration roles
Employer Description:The Cancer Research UK Cambridge Institute, housed in the Li Ka Shing Centre, focuses on tumour ecology and evolution. We are one of 4 CRUK core-funded Institutes, the others being the Manchester Institute, The Scotland Institute, and The Francis Crick Institute.
The CRUK CI has a diverse faculty comprising both basic and clinical investigators and aims not only to contribute fundamental discoveries in the basic biology of cancer but also to translate these into the clinic in a way that benefits patients. We have particular strengths in genomics, computational biology, and imaging, and currently devote significant research effort to cancers arising in the breast, pancreas, brain, and colon.
Our underlying philosophy is that only by embracing the full complexity of human cancers will we be able to devise new and effective treatment strategies. This leads many of our groups to examine questions relating to tumour heterogeneity, both between and within individual patients, with a goal of understanding how genomic and phenotypic diversity impact the course of disease development and its response to treatment.
We are a core-funded Institute, receiving generous and flexible support from CRUK, which is meant both to provide a state-of-the-art research environment and to enable investigators to engage in high risk/high reward and/or long-term strategic research programs that would be unlikely to be funded by other mechanisms. We are currently supported by 11 core facilities, whose remits range from genomics and proteomics to whole animal imaging. We also benefit from a dedicated, professional administrative staff.Working Hours :Monday to Friday , hours to be agreed at interviewSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Team working....Read more...
You will work closely with the CFO/COO, Principal, staff, governors, external agencies, parents/carers, and pupils. This role requires a proactive, detail-oriented individual with strong organisational and communication skills.
Responsibilities:
Deliver responsive admin and word processing services across the school
Provide welfare support to pupils, including first aid and parent communication
Arrange meetings, conferences, and school events
Manage business travel bookings and staff diaries
Take meeting minutes and distribute notes
Maintain and update administrative and data systems
Handle reception duties and manage visitor sign-in
Respond independently to correspondence
Maintain and refresh display boards
Manage financial systems (dinner money collection, invoice payments, etc.)
Ensure stock/supplies are securely stored and tracked
Oversee office equipment servicing
Support colleagues and contribute to wider school duties
Maintain confidentiality and data protection compliance
Promote and support safeguarding, equality, and health and safety policies
Participate in training and staff development activities
Ideal Candidate:
Essential:
Previous experience in admin/finance support
Good written/verbal communication and numeracy skills
Able to manage workload and meet tight deadlines
Accurate with financial data and record keeping
Skilled in Microsoft Word, Excel, and IT systems
Understanding of school operations and governance
Able to build effective relationships with children and adults
Team-oriented, with awareness of school responsibilities
Willingness to undergo first aid training
Self-motivated, flexible, and professional
Committed to equality, safeguarding, and continuous improvement
Willing to undergo an enhanced DBS check
Fluent spoken English (essential under Immigration Act 2016)
Desirable:
Experience in minute-taking
Familiarity with school finance and regulations
Training:
During this advanced apprenticeship, you will learn a vast range of knowledge, skills and behaviours, covering topics such as project management, systems & processes, business structures and so much more
You will undertake the ground-breaking Professional Apprenticeships Business Administrator Level 3 qualification
Professional Apprenticeships hold the title of Bristol and Bath Apprenticeship Training Provider of the Year for 2021
They also boast the highest Ofsted rating, which only a select few training providers in the region have
The programme is designed to mould you into a high-level, all-rounded business professional
You will learn in detail about business communication, organisation, managing change, problem solving & much more
These modules are designed to jump-start your career and make you stand out in an increasingly competitive field, boosting your future earning potential
Training Outcome:
Opportunities for training and professional development
Employer Description:Based in the heart of East Manchester, we are an ambitious and inclusive Multi Academy Trust. Just like the city we are proud to call home, we do things differently and we are looking for innovators and change-makers to join us on our mission as we look to grow our family.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
