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Museum Assistant Apprentice

Support all museum operations and activities to ensure visitors enjoy the best possible experience during their visit to the museum Support the care of the collections, the buildings and grounds of the museum Support volunteers with Front of House, school and group visits, and conservation activities. Support health and safety and site security procedures as part of the museum team Supporting the Museum Director and Engagement Manager (senior staff) To open and close the Museum, when required, and prepare it each day for the arrival of visitors Assist in ensuring that the museum is always clean, safe, and welcoming for visitors Assist in the operation of reception, shop, and cafe, including retail sales, stock management, and cash handling Assist with community events and education programmes, including supporting the delivery of events and activity sessions, group and school visits, and meetings and functions Assist with the construction and installation of permanent exhibitions, and with the set up and dismantling of temporary exhibitions Assist with the care and management of the museum’s collections Assist with the maintenance of the museum’s displays, buildings, and grounds To assist with administrative tasks such as preparing volunteer rotas, recording volunteer hours, and recording Object Entry details Ensure volunteers feel valued by the organisation Guide and assist volunteers in ensuring the safe use and operation of the Museum When safe and practicable, assist volunteers in their work when requested Work with volunteers and staff to improve the experience of all visitors, including provision of relevant information and assistance when requested Support the Front of House Team by tending reception (ticket sales and shop) when required Promote effective communication between volunteers and visitors Provide assistance and information for visitors, demonstrate exhibits where required Deal with telephone and in-person enquiries, answering these where information is available and/or taking details/messages to pass on to colleagues where appropriate To support staff and volunteers in running museum events. These can take place outside of normal opening hours and at weekends. Some flexibility in working hours is expected In case of an emergency, to support the safe evacuation of the Museum, in accordance with the Museum’s procedures Contact senior staff in the event of concern or uncertainty regarding the safety or security of the Museum, volunteers or members of the public Training: Business Administrator Standard Level 3 English and maths (if required) Level 2 Training Outcome: This apprenticeship offers an opportunity to enter the sector without the need for a university degree. At the end of the apprenticeship you will have a permanent position at the museum that will pay at least the current national living wage The hands on, and vocational learning that you will have completed will give you the chance to take the skills to other areas of the heritage and culture sector, or to other sectors that require customer service and management skills Employer Description:The Long Shop Museum (LSM) is a small independent industrial heritage museum. The museum is Accredited by Arts Council England. The museum is housed in the remaining buildings of the Richard Garrett Engineering Works in Leiston, and tells the story of how what happened at the Works shaped the town, the surrounding county, and the world. The museum employs 3FTE staff (including this role), and the museum’s activities are delivered, in large part, by a cohort of approximately 60 volunteers.Working Hours :Working across five days from six each week; Monday – Saturday. 09:00 – 17:00 with 30 minutes for lunch. Approximately six Sundays per year (special events) are required and are compensated for with time off in lieu (TOIL).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Patience,Cash handling,Willingness to learn ....Read more...

Reception & Administration Apprentice (Bewicke Medical Centre)

The duties and responsibilities to be undertaken may include any or all the items in the following list.  Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:  Duties of the post: Covering reception, meeting, and greeting patients Taking telephone queries and booking of appointments Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager Logging a variety of information into patient records using a purpose-built clinical system Provide a confidential, efficient, timely and accurate administration service Using Excel and Word to perform specific tasks set by the Operations Manager Scanning incoming correspondence into patients’ electronic records via the clinical system Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception SupervisorLogging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided) Dealing with patients face-to-face in a professional manner.Calling patients with reminders/results etc. Contacting patients by e-mail/letter with reminders/results This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs.  The role will evolve as time and duties progress.Training: You will be completing the Level 3 Business Administrator Advanced Apprenticeship Standard with Darlington Borough Council Learning & Skills, Darlington The Business Administration Apprenticeship is designed to equip participants with the fundamentals required to work in any business environment. The programme can be delivered using a blend of on-line, anytime learning and expert-led classroom training covering core topics Throughout this Apprenticeship, participants will be supported by tutors who have worked in a business environment and have gained many years of experience and who can truly support you to develop the skills and knowledge required to work in a wide range of administrative roles Training Outcome: Successful completion of the apprenticeship could lead to full-time employment and additional training Employer Description:Bewicke Medical Centre is a well‑established GP practice located in Wallsend, serving a large and diverse patient community across Howdon, Willington Quay and parts of the wider North Tyneside area. The practice supports around 9,300–10,000 registered patients and offers a wide range of high‑quality primary care services. As a training practice, Bewicke Medical Centre hosts foundation doctors and medical students each year, creating a supportive learning environment for developing healthcare professionals. The centre delivers a broad range of clinical services, including child health and development, primary care counselling, long‑acting reversible contraception (LARC), minor surgery, and learning disability health checks—all provided on site to meet the needs of the local population. The practice is rated “Good” by the Care Quality Commission (CQC), demonstrating its commitment to safe, effective and patient‑centred care.With a dedicated team of GPs, nurses, healthcare assistants and support staff, Bewicke Medical Centre is focused on providing accessible, compassionate and efficient care. The practice also supports modern NHS services such as the Electronic Prescription Service, making it easier for patients to manage medications. As part of the North Tyneside community, the centre prides itself on maintaining strong patient relationships, offering convenient appointment systems, and ensuring the surgery is accessible to all, including offering disabled parking and general onsite parking.Working Hours :Four and a half days per week, Monday to Friday, between the hours of 8.00am and 6.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...

GS Field Estimator

JOB DESCRIPTION GENERAL PURPOSE OF THE JOB: The General Services (GS) Field Estimator is responsible for delivering accurate, timely, and comprehensive estimating services for patch-and-repair proposals within their assigned region. This role plays a critical part in supporting sales and operations by ensuring estimates are well-developed, cost-effective, and aligned with project requirements. The Field Estimator conducts assessments of existing building envelope and roofing conditions based on Sales Representative scopes of work, visual inspections, and documented deficiencies. Leveraging these findings, the Estimator develops detailed scopes of work, prepares budgets and estimates, and produces professional proposals for roof repairs, façade repairs, and roof renovations. In addition, the Field Estimator serves as a key liaison to field teams, effectively communicating project scope and expectations to foremen and technicians through both verbal and written means. Other essential responsibilities include attending pre-bid meetings, capturing accurate field measurements, and providing thorough photo documentation to support proposals and planning. The role requires strong attention to detail, a collaborative mindset, and the ability to balance multiple priorities in a fast-paced environment. ESSENTIAL DUTIES AND RESPONSIBILITIES: Coordinate the Quality Control (QC) process in partnership with the Quality Control Specialist (QCS) for all Field Representatives in the region. This includes conducting random site visits on current and past projects, documenting findings, and ensuring that work meets company standards and customer satisfaction requirements. Investigate roof and building envelope conditions to support the development of General Services (GS) estimates and proposals for Sales Representatives, providing alternative solutions when appropriate. Serve as a technical resource with expertise in roofing systems. Perform detailed take-offs from construction documents to support accurate proposals. Travel to project sites as needed for proposal development and validation. Collaborate with Tremco Sales Representatives, WTI Field personnel, and WTI Construction Managers to align project scope and cost requirements. Provide RoofSnap labor details as needed to Construction Managers and General Contracting Estimators to support Labor, Installation, and Productivity (LIP) preparation for proposals. Prepare detailed and accurate estimates by reviewing Sales Representative scopes of work, project plans, specifications, and addenda, identifying labor, material, and time requirements. Identify and contact suppliers and subcontractors as needed for inclusion in estimates. Ensure suppliers and subcontractors without Master Service Agreements (MSAs) are referred to the Divisional Administrator for approval, documenting exceptions or refusals to avoid procurement delays. Conduct thorough take-offs for roofing repairs and renovations, ensuring a comprehensive understanding of the project scope. Assemble and present estimates with precision, incorporating both numerical data and precise descriptive details. Maintain professional and timely communication with customers, Sales Representatives, field staff, and internal company personnel via email, phone, text, or in person. Assist in the training and development of Field Representatives and "Elevate" program candidates and graduates, in alignment with WTI Training Policy. Training includes: Proper completion of services and related documentation. Safety training and documentation requirements. Certification and approval of Field Representatives, including OSHA Hazard Awareness and Toolbox Talks. Conduct Platinum Inspections, in conjunction with the Inspection Team, to prepare associated cost estimate proposals. Demonstrate comprehensive knowledge of WTI services and deliverables. Participate in all required calls, meetings, and organizational communications. Perform other duties or special projects as assigned by the Regional Business Manager (RBM) or GS Supervisor. CERTIFICATES, LICENSES, REGISTRATIONS: 30-hour OSHA certification Registered Roof Observer (RRO) preferred but not required. OTHER SKILLS AND ABILITIES: Qualifications: Prior supervisory skills and ability to manage people and tasks. Prior roofing experience, including patch and repair skills. Knowledge of Project Management, planning, and scheduling. Knowledge and experience monitoring and maintaining quality control. Functional computer skills. Safety training and OSHA knowledge. Understanding of budgeting and expense management. Competencies: Adaptable and willing to change with business needs. Professional and leads by example. Diversity awareness and ability to adjust to multiple personalities. Planning and organizational skills. Able to juggle multiple priorities and demonstrate good task management. Work independently, solve problems, and delegate assignments, such as quoting and pricing. Demonstrate a high degree of accountability and ethical behaviors. Excellent customer service and ability to build relationships. Other Requirements: Ability to travel out of town, including overnight stays. Must have reliable transportation and a valid driver's license. Ability to work weekends and/or holidays when needed. Ability to pass a pre-employment drug test. Ability to read, write, and speak English. Strong verbal and written communication skills. Ability to work independently, follow through on assignments with minimal direction, set priorities that accurately reflect the relative importance of job responsibilities, and perform under deadlines with frequent interruptions. Ability to use estimating software, advanced take-off tools, and other computer programs. Apply for this ad Online! ....Read more...

Business Administration Apprentice - The Manor Residential Home Ltd

Your daily tasks will be varied and engaging, including: Operational Support: Managing the telephone system, handling enquiries regarding long-term and respite care, and monitoring office supplies Compliance and HR: Assisting with staff inductions, managing online training, and ensuring resident files are kept up to date in strict accordance with CQC requirements Enrichment Support: Working with our activities coordinator to promote varied outings and assisting the kitchen team with menu printing Technical Growth: Utilising Microsoft Office products, the latest care-related technology, and effective use of AI to streamline administrative processes General Admin Support: Assisting staff in various departments with admin duties from printing documents, designing forms, ordering, booking equipment servicing, etc. Why Choose Us? At The Manor, we pride ourselves on a "sincere caring attitude" and a stable, friendly team culture. As an apprentice, you won't be working in isolation. You will be mentored by experienced senior staff in a supportive environment where your contributions directly impact the lives of our residents. At The Manor you will have the opportunity to use of the latest technology, including AI, within a care setting. Your Role and Impact: As our first point of contact, you will greet family members and professionals, ensuring our highly regarded reputation is reflected in every interaction. Your responsibilities will span the heart of our operations, from managing resident documentation and HR records to supporting our varied activities programme and outings. What We Are Looking For: We are seeking a candidate with a compassionate and respectful nature who is eager to work within an elderly care environment. You should possess strong literacy and numeracy.Training:Business Administrator Level 3 Apprenticeship Standard: You will be required to attend the City Hub campus one Monday each month to join the other apprentices During this session, you will receive work to complete over the month, which will then be marked with feedback provided You will also have one-to-one reviews every 4-6 weeks via Teams, along with additional tasks set by your employer either on Teams or face to face Review meetings with your assessor and employer will take place every 12-weeks, held either in person or via Teams Training Outcome:Future Career Progression & Commitment: At The Manor, we do not view an apprenticeship as a temporary role, but as the foundation of a long-term professional partnership within our longstanding and stable team culture. 1 - Permanent Position and Long-Term Stability: Upon the successful completion of the apprenticeship and the attainment of a nationally recognised Administrative Qualification, the candidate will be offered a permanent position within the home. This provides the security of working within a highly regarded, Band 5 rated facility that has maintained a consistent reputation for excellence for nearly two decades. 2 - Performance-Based Pay Reviews: We believe in rewarding the commitment and sincere attitude that define our staff. Consequently, a formal pay review will be conducted at the end of the apprenticeship. This review will be directly dependent on performance, reflecting the apprentice’s growth in managing front-of-house duties, CQC-compliant documentation, and the effective use of AI and care technology.Employer Description:Please input your company description alongside your website link. The Manor Residential Home is a premier care facility dedicated to providing a high-standard living environment for individuals aged 65 and over. With over 17 years of experience specializing exclusively in elderly care, the home has built a formidable reputation as a trusted provider of long-term, short-term, and respite services. This depth of experience allows the facility to understand the nuanced needs of its residents, ensuring that every individual receives the dignity, respect, and specialized attention they deserve. At the heart of The Manor’s success is its dedicated team. The home is staffed by experienced senior practitioners and care professionals who are characterized by their "sincere caring attitude." Unlike many facilities that face high turnover, The Manor prides itself on its longstanding staff members. This continuity of care is vital in the residential sector, as it allows for the development of deep, meaningful relationships between caregivers and residents, fostering a sense of family and security that is essential for emotional well-being. The quality of the home is validated by rigorous external standards. Fully registered with the Care Quality Commission (CQC) for 27 beds, The Manor consistently receives highly complimentary reports from regulators. Furthermore, it is recognized as a Band 5 Care Home by the Nottingham County Council, a designation that signifies a superior level of service and management within the region. These accolades serve as a testament to the home's commitment to safety, effectiveness, and excellence in clinical and social care. The Manor’s physical environment is designed to balance professional medical support with a "home-from-home" feel. For those with physical disabilities, the facility offers full assistance and is equipped with specialist equipment to ensure mobility and comfort. However, the home also encourages personalization; residents are welcome to bring their own furniture to decorate their rooms, helping them transition into their new environment with familiar comforts. Practical amenities, such as on-site parking and established medical cover provided by local GPs, ensure that both logistical and healthcare needs are met seamlessly. Beyond clinical care, The Manor focuses heavily on the quality of life. The home is renowned for its excellent culinary standards, providing high-quality, nutritious food that residents genuinely enjoy. A vibrant social atmosphere is maintained through a varied activities program and regular outings, which keep residents engaged with the community and mentally stimulated. Whether someone is staying for a few weeks of respite or making The Manor their permanent home, the focus remains on holistic wellness—combining physical safety with social fulfillment and emotional support. In a landscape where care options are numerous, The Manor Residential Home distinguishes itself through its specialized history, its highly regarded reputation, and a compassionate, person-centered approach to aging.  Working Hours :Monday - Friday 6-hours each day with 30-minute break. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative ....Read more...