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Apprentice Office Administrator
Role Purpose: To support the school administration systems, structures and functions. Specific responsibilities: Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure. To model the values, ethos and vision of the Trust. To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature. Main Responsibilities: To be based in the main school office. To assist with reprographic requests and ensure a timely completion and process is followed. To provide high standards of telephone and reception skills when communicating with outside agencies, parents/carers, governors, staff and students. To provide a professional image when greeting visitors and other stakeholders. To prioritise telephone calls and visitor queries and deal with all requests appropriately, accurately record messages and signpost as required. To ensure visitor signing in procedures are followed correctly including safeguarding checks. To assist with new intake including processing consent forms. To produce documentation for a variety of audiences. To communicate with others to organise meetings. To use SIMS and other school systems to create and run reports. To assist with the analysis of data. First Aid Trained (training provided). General: Maintain personal expertise, to be a role model and promote high expectations for all members of the school community through your role within the structure. To model the values, ethos and vision of the Trust. To contribute to the overall ethos, work and aims of the Trust. To maintain at all times, the utmost confidentiality with regard to all records, personal data relating to staff, students and other information of a sensitive or confidential nature. Attend relevant meetings as required. Be aware of and comply with policies and procedures relating to safeguarding, child protection, confidentiality and data protection, reporting all concerns to an appropriate person. Show a duty of care to students and staff and take appropriate action to comply with health and safety requirements at all times. Be aware of, and support, difference and ensure that all students have access to opportunities to learn and develop. Maintain good relationships with colleagues and work together as a team. Appreciate and support the role of other professionals. To attend any training courses relevant to the post, ensuring continuing, personal and professional development. Demonstrate and promote commitment to equal opportunities and to the elimination of behaviour and practices that could be discriminatory. Training: Level 3 Business Administrator apprenticeship standard. You will be allocated 6 hours per week for training and college work. You will have monthly on-site visits by a personal tutor. You will be involved in regular reviews with your college tutor and your work place mentor. Training Outcome:To be discussed at interview.Employer Description:Our ethos is built upon a tradition of excellence for the wellbeing, achievements, aspirations and success of our young people. Every child matters at Staindrop and we want them to be happy, valued and successful to fulfil their potential and develop the skills and attributes to succeed in their next steps. We are keen for our students to develop as confident, responsible and considerate individuals who excel and make a lasting contribution within and beyond their school life. We are extremely proud of their outstanding achievements in all walks of life. Our students are the finest ambassadors, demonstrating what can be achieved through hard work and a positive attitude. The day-to-day atmosphere of Staindrop is warm, friendly and orderly and visitors always comment on the calm and purposeful atmosphere that pervades every aspect of school life. Our partnerships with parents and carers are very important to us and we will work closely with you throughout your child’s time with us to nurture their aspirations, their learning and their achievement.Working Hours :37 hrs per week, 8am to 4pm Monday to Thursday. 8am to 3.30pm on a Friday. The contract is term time only, wages will be worked out pro rata.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience ....Read more...
Paralegal Apprenticeship (Manchester)
Pinsent Masons Vario provides a range of professional services to our clients. These include managed legal services, flexible legal provision, legal project management, legal technology consultancy and company secretarial. We have developed the Paralegal Centre of Excellence, which brings together a range of paralegal skills and capabilities and provides a variety of services to both our lawyers and our clients. A paralegal is a highly valued member of a legal team that has extensive knowledge of the law and legal matters, but is not a qualified lawyer. Paralegals undertake a wide variety of administrative and legal work. The work our paralegals do is a key part of how we deliver legal services and they can choose to specialise in a specific area of the law. Throughout your apprenticeship you will be based in one or two teams (this may include Construction & Projects, Property, Finance & Banking, Disputes, Intellectual Property, Cyber Data & Privacy, Employment, Corporate), enabling you to develop a good understanding of the specific areas of law. You may also have an opportunity to assist other teams depending on business needs. The type of tasks an Apprentice Paralegal can expect to assist with on a day-to-day basis can vary but may include: Helping to manage the documentation required in legal matters, including creating bundles of documents that will be used in court. Helping to create and maintain template documents (precedents) that will be used in legal transactions. Taking minutes and writing up notes for meetings or legal proceedings. Conducting legal research and writing up advice notes. Drafting legal documents such as settlement agreements, contracts, and legal pleadings. Other ad-hoc duties and tasks as dictated by the business and client needs. As you progress in your role, you will be introduced to more advanced tasks to help you build a portfolio and work towards the paralegal qualification. You will be supervised by an experienced MLS (managed legal services) delivery manager and supported by your team, your buddy, and a dedicated early talent team. You will receive full training which will combine on-the-job learning and formal structured sessions to ensure you are fully equipped to succeed in the role. Some travel within the UK and Ireland might be required during your apprenticeship. We will reimburse any travel-related business expenses in line with our policy to enable you to meet the business needs and access relevant training opportunities.Training:Apprentice paralegals have a dedicated weekly study day during which they study legal foundation subjects and skills modules delivered by the University of Law as well as prepare for a range of assessments. Paralegal apprentices spend the remaining four days per week working with colleagues in the office. Throughout your studies you will complete regular tasks and receive feedback from your subject tutor, as well as meet with the Skills Coach to support your progress.Training Outcome:Upon successful completion of your paralegal apprenticeship, you could have the opportunity to apply for paralegal roles at Pinsent Masons and explore a range of future progression opportunities available within our Paralegal Centre of Excellence. Alternatively, depending on role availability and individual preference, you could also apply for our solicitor apprenticeship programme.Employer Description:Pinsent Masons is a global 100 law firm, with over 3,800 employees operating from 27 offices across Europe, Asia Pacific, Africa and the Middle East. We have a long-standing reputation for delivering high-quality legal advice rooted in a deep understanding of the sectors and geographies in which our clients operate. Our expertise is recognised globally. In recent years we have achieved more tier 1 rankings in The Legal 500 UK guide than any other firm, and been counted among the most innovative law firms in Europe and Asia Pacific by the Financial Times. The firm has significant international credentials in the global energy, infrastructure, financial services, real estate and technology, science and industry sectors. We are a Disability Confident and top Stonewall employer, a Valuable 500 member, a founding member of the Mindful Business Charter, signatory of the Race at Work Charter and a proud partner of Neurodiversity in Law. We encourage and value different ideas and styles of thinking. It’s with different perspectives that we’ll find solutions to our clients’ most complex challenges. It’s how we’ll deliver outstanding results today, and tomorrow. We’re proud to have been placed amongst RateMyApprenticeship Best 100 Employers 2024-2025.Working Hours :Monday to Friday between 9.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Interest in business,Personal responsibility ....Read more...
Consultant Apprentice
For over 12 years, we’ve been trusted by high-profile clients like Publicis Media to place top-tier talent within leading brands such as L’Oréal, LVMH, Rolex, TikTok, and Meta. We take pride in our long-term partnerships and our commitment to transforming businesses through exceptional talent. We also work with 50% of independent and network agencies and client-side roles, helping build teams that drive success. The Role:Take your first step into the world of recruitment! We’re looking for a motivated Junior Consultant to join our team. This is an exciting opportunity to work closely with some of the most influential names in the advertising industry What You'll Do:• Work with High-Profile Clients: Help place top talent in teams at leading companies.• Database Management: Utilise our industry-leading CRM & ATS, Loxo, which currently holds 85,791 and growing candidate profiles.• Candidate Engagement: Conduct pre-screening calls and build strong relationships with candidates, supported by our offshore resourcing team. They’ll initiate conversations and work around the clock to support your candidate search.• Client Interaction: Engage confidently with clients, building trust quickly and understanding their recruitment needs.• Training & Development: Receive full training on our recruitment processes, including the latest AI tools like Dripify.• Work-Life Balance: Enjoy a supportive work environment with practical perks and respect for your time, both in and out of the office. What We’re Looking For:• Interest in Sales & Positive Energy: Recruitment experience isn’t required, but a strong interest in sales, enthusiasm for building client relationships, and a can-do attitude are essential.• Solution-Oriented & Trainable: We’re looking for someone who enjoys problem-solving, is eager to learn, and thrives on receiving and applying training.• Process-Oriented with Strong Administrative Skills: Our role involves extensive candidate tracking, so being organised and methodical is key.• Team Player: Collaboration is at the heart of what we do; we want someone who contributes positively to the team dynamic. • Communication Skills & Rapport-Building: You should be confident and clear on the phone and in online meetings, with a knack for building rapport quickly. • Driven & Target-Oriented: Passionate about hitting targets, making deals, and celebrating achievements and recognition. Why Poole & Partners Ltd?• Supportive Team Environment: You’ll have a great team working alongside you, helping you grow and succeed.• Be Part of a Partner-Driven Culture: Every employee is considered a partner in the business. We value positivity and passion in what we do.• Innovative Tools: We provide the best tools in the industry, including Loxo CRM, LinkedIn Recruiter, and SalesQL, supported by AI-driven automation.• Career Growth: Recruitment is fast-paced and ever-changing; we ensure you’re always learning and developing your skills.Training: Full training will be given leading to a recognised Level 3 Recruiter Apprenticeship Standard Qualification. This apprenticeship aligns with The British Institute of Recruiters for Certified Agency Recruiter (Cert PRec) and Specialist in Talent Acquisition and Retention for In-House Recruiters (STAR) of which upon completion your will be awarded the acronyms after your name. Full on-the-job training will be delivered by Poole+ Partners. Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd. You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent). All training will be delivered within the workplace during working hours. Training Outcome:Recruitment is fast-paced and ever-changing; we make sure you’re always learning and growing.If you have the desire for sales/recruitment, there is potential for future career progression. There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.Employer Description:We are a recruitment and executive search consultancy, providing services to Media, Digital and Technology industries. We are defined by our key beliefs; + We are passionate about our Clients’ business + We are enablers of accelerated change, driving business transformation through talent + We build long-term partnerships Our experience includes resourcing entire Digital departments through to securing specific, transformational talent. Our Client partners extend from start-ups through to FTSE 100 businesses.Working Hours :Monday to Friday- 9:15 AM – 5:45 PM. Early finish every Friday and hybrid working options available upon completion of training.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Methodical,Passion for recruitment,Confident,Interest in Sales ....Read more...
Freight Services Apprentice
As a Freight Services Apprentice/Partnerships Development Coordinator Apprentice, you will study towards your Freight Forwarding apprenticeship qualification covering skills and academic learning, while earning a wage and gaining valuable work experience. Based at Warrant on Regent Road, Liverpool, you will be working alongside a mentor to support and guide you in efficient processes, customer support, and various administrative duties, whilst also engaging with internal and external customers with a focus on business growth. Some of the main duties and responsibilities include: Carry out department administration responsibilities Accurately quoting clients/agents on potential and existing business Log any opportunities when they become available via our global partner network and own research Working very closely with other departments within the company The Partnerships Development Coordinator apprentice is expected to deliver their responsibilities efficiently and with integrity - showing a positive attitude. The role involves demonstrating strong communication skills (both written and verbal) and adopting a proactive approach to further developing these skills. The is also expected to show initiative in managing priorities and own time, having a basic understanding of Microsoft Excel and Microsoft Office would be an advantage - but not essential; we will provide you with the support and guidance you need to develop these skills. Once you have applied for this vacancy AEA will contact you to organise an interview, if your application meets the required criteria. We will contact you using the details you provide us with in your application and would ask if you would regularly check and reply asap so that you do not miss this opportunity.Training:The apprenticeship programme consists of online teaching, coaching and workplace development. The programme includes virtual classroom sessions, alongside development workshops, professional mentoring, and regular progress reviews. Schedule has yet to be agreed. Details will be made available at a later date. You will build the specialist knowledge and skills you’ll need to ensure operations within the international supply chain are fully secure, efficient and compliant. You’ll develop an understanding of customs rules, regulations and terms of trade. You’ll have an appreciation of international cultures, different time zones and their effect on transit times. You’ll learn to communicate effectively with people from different countries, taking account of differences in working practices. You will undertake the Level 3 International Freight Forwarding programme, consisting of: Use of multiple IT packages and systems relevant to the organisation in order to write letters or emails, perform financial processes, record and analyse data Produces accurate records and documents including emails, letters, files, payments, reports, database management Maintains records and files, in compliance with the organisation's internal policies and procedures Produce accurate customs declarations and valuations Create international transit documentation Book, plan and monitor shipments Produce freight costings and invoices Demonstrate good sales/customer service skills You will build knowledge in; International freight movement, Customs procedures, Business finance and freight costing, taking responsibility for initiating and completing tasks and managing priorities in a team setting to successfully meet deadlines Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work Successful completion of the end-point assessment (EPA) will lead to final certification of the apprenticeship. Training Outcome:Warrant has a strong track record of developing and promoting apprentices within their business, providing great career opportunities for trainees to become valued members of the team. At the end of the programme, you will be fully trained to become a Fright Forwarding in the logistics industry, with real prospects of a permanent role with the company. Employer Description:Warrant Group Ltd are an employee owned trust freight forwarder with an EDI connected global network that delivers in-house, next step, multi-modal import and export solutions. They have a collective passion and an unrivalled customer service experience, with a mission to drive change in freight forwarding with a truly different concept and customer experience. Being an employee owned trust means they are all the more invested in nurturing their business and focused on delivering solutions to their clients. Their strive for perfection is personal to everyone, every day.Working Hours :08:30 - 17:00 or 09:00 - 17:30 (½ hour unpaid lunch). Days to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
CVS Canterbury Van Centre Service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults Testing of parts and systems to ensure correct working Following checklists to ensure all critical parts of vehicles are examined Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on-board entertainment systems Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers, encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey, and you will have the opportunity to drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at the Head Office in Milton Keynes.Employer Description:One in every nine vans sold in the UK is a Volkswagen Commercial Vehicle. Dependable, Partnership and Economical. These are the brand values of Volkswagen Commercial Vehicles. With a vehicle range that includes the iconic camper van to our more modern Amarok’s and transporters, it’s no wonder our customers are loyal supporters of our brand. We are looking for the next generation to work within our retail network as an apprentice, taking on the technical and life skills that will be the foundation of a rewarding career.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Apprentice Business Support Officer
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including: Learning and promoting the Charity’s vision and mission General admin including emails, filing, printing, scanning, ordering stationery Assist and support staff with various admin tasks Manage, maintain and review IT systems and assist with minor technical support Assist with the management of social media, marketing and campaigns Input data and update records Assist with a range for research activities Schedule appointments and events, support and participate in meetings and training events Communicate and interact with contacts either on the phone, digital platforms or in person Build and maintain positive relationships with customers and colleagues Do any additional typing that may be required, including notes of meetings Practice planning and supporting with deadlines To maintain confidentiality and discretion at all times Undertaking training when necessary Work on allocated projects Being ready for any other administrative tasks that are required Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience ....Read more...
Mon Motors Audi Bath Customer Service Advisor Apprenticeship
The Service department is vital to the success of our business. Our Customer Service Advisors play a pivotal role in delighting our customers and encouraging their continued loyalty. This is a varied role where you will work with all departments bringing a friendly and energetic approach to your daily work. Every day is different within the Service Department so the role will vary. Some duties on a day-to-day basis may include: · Customer Service: Arranging bookings and appointments, talking to customers both face to face and on the phone, communicating with the customer throughout the time that their vehicle is with us. · Administration: Completion of relevant paperwork for customer service and centre records, preparation of invoices, processing of warranty claims. · Teamwork: Liaison with all the relevant departments including workshop and management to deliver an amazing customer experience. · Promotion: Assisting with the sale of accessories and service plans. Our ideal Customer Service Advisor apprentice will be an outgoing, confident, and approachable problem solver who can deliver excellent customer service. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: · Enthusiasm and willingness to learn · Teamwork · Strong communication · Customer Service We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. On successful completion of the one year programme, you will receive the following: · Level 2 Customer Service Practitioner Standard · Brand specific certificationsTraining Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Once qualified, the earning potential for a Customer Service Assistant is between £20,000 and £30,000, so it is worth considering the future opportunities beyond the apprenticeship. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:Audi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers. Throughout Volkswagen we have a rigorous commitment to quality and excellence. Our products are highly acclaimed, our processes for distribution and support services are world class and we have some of the most technologically advanced resources in any industry. The Volkswagen Apprenticeship Programme is designed to train and develop apprentices to keep pace with advancing technology and high levels of customer service. This is an exciting and challenging opportunity to receive formal qualifications through extensive product training whilst in full-time employment at one of our retailers.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and/or shifts. Working week will be confirmed on application.Skills: Communication skills,Customer care skills,Problem solving skills,Administrative skills,Team working,Patience ....Read more...
Hospitality Team Member Level 2 Apprenticeship
Responsibilities of a Hospitality Team Member at Origin Kensington: Menu Knowledge: Understand and explain all dishes, ingredients, and preparation methods to guests Recommend dishes based on dietary requirements and preferences Stay updated on seasonal changes to the menu and specials Bar Knowledge: Prepare and serve a variety of beverages, including cocktails, wines, and spirits Provide recommendations based on guest preferences Maintain cleanliness and organisation of the bar area Barista Duties: Prepare and serve high-quality coffees and teas, ensuring consistency Operate and maintain coffee machines and equipment Engage with guests to provide personalized service and recommendations Guest Service: Greet and seat guests warmly, ensuring an exceptional first impression Take orders accurately and relay them to the kitchen efficiently Ensure guest satisfaction by addressing concerns promptly and professionally Table Service: Deliver food and beverages to tables promptly and with care Manage table settings, clearing, and resetting for a seamless dining experience Upsell menu items and promotions to enhance the guest experience Health and Safety: Adhere to all food hygiene and safety standards Report any maintenance or safety concerns to management Team Collaboration: Support colleagues in all areas of the restaurant during busy periods Participate in team briefings and training sessions This multifaceted role ensures a dynamic experience for both team members and guests, emphasizing the luxury standards of Origin Kensington Training:Hospitality Team Member Level 2. On-the-Job Training: Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations Structured Learning Sessions: Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols Participate in barista training and cocktail-making workshops to develop technical expertise Mentorship and Coaching: Receive one-on-one guidance from mentors, including team leaders and managers Regular feedback sessions to identify strengths and areas for improvement Rotational Learning: Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation E-Learning and Assignments: Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices Workplace Projects: Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios Assessments and Reviews: Regular progress reviews with a designated trainer or assessor to track development End-point assessment to demonstrate competency in all required areas Training Outcome:After completing the Hospitality Team Member Level 2 Apprenticeship at the Royal Garden Hotel, you could pursue roles such as: Restaurant Supervisor Barista Specialist Bartender/Mixologist Guest Service Assistant Events Coordinator Front Office Assistant Food and Beverage Manager With further training, you can progress to senior positions like department manager or specialise in areas such as sommelier, catering manager, or hotel operations Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall. The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting. Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Machining Technician Advanced Apprenticeship
You will learn practical skills in: Basic fitting techniques Milling Turning CNC machine tools CNC milling and turning You will learn technical skills in: Engineering maths Health and safety Engineering materials Inspection and quality Mechanical principles Technical drawing Training: Training Delivery Model Year 1: Your apprentice would attend Seta for 7 months’ block release (from September to April) completing the following Level 3 Extended diploma in Machining (Development Knowledge). Please see the list below of units your apprentice would undertake in year 1. · Manual Milling – 6-week block which is a combination of 4 weeks training and 2 weeks assessments for unit AUEC2-013 · Advanced Milling – 3 weeks additional block training and assessment for unit AME3/009 · Manual Turning – 6-week block which is a combination of 4 weeks training and 2 weeks assessments for unit AUEC2-014 · Advanced Turning - 3 weeks additional block training and assessment for unit AME3/010 · Hand Fitting – 2-week basic hand-fitting course – Seta certificate · CNC Milling – 4 Week block training – Seta certificate · CNC turning – 4-week block training and assessment for unit AME3/006 · Technical drawing – 1-week basic training - Seta certificate · Abrasive wheels – 1-day basic training - Seta certificate Knowledge training year 1 Learners will spend one day per week doing their knowledge training towards the following units; · AME3/001 – Engineering and environmental health and safety · AME3/002 – Engineering communications · AME3/003 – Properties and applications of engineering materials · AME3/004 Engineering Mathematics Year 2: Your apprentice would attend day release at Seta one day a week (September – July) to complete the second year of the Level 3 Extended diploma in Machining (Development Knowledge). An assessor from Seta will come in to company every 5 weeks to work on a portfolio of evidence. Year 2 Knowledge training (day release) Learners will come back to Seta one day per week doing their knowledge training towards the following units; · AME3/014 – Further Engineering Mathematics · AME3/015 – Engineering inspection and quality control · AME3/017 – Mechanical Principles (additional unit above required for progression opportunity) · AME3/023 – Workplace improvement or AME3/24 Additive Manufacturing TBD by Seta Year 3: An assessor from Seta will come in to company every 5 weeks with a formal review every 10 to support the compilation of their portfolio of evidence. Year 4: An assessor from Seta will come in to company every 5 weeks to work on a portfolio of evidence, as well as preparing for the endpoint assessment at month 42. Training Outcome: The vacancy offers enhancement of skills and qualifications and once qualified, opportunities could arise for progression to higher education and employer promotion Employer Description:Seta is a long-established, not-for-profit engineering and business training provider based in North East England. We deliver accredited, industry recognised training, including apprenticeships, up to an advanced level. As a Group Training Association we have years of experience in working with companies in the engineering, manufacturing, process and related sectors. We are a trusted training provider and have an exceptional track record of delivering for clients across a range of sectors – many of which are global household names - and we provide a launchpad for careers in engineering, manufacturing and related industries. We work with a broad spectrum of companies, from sole traders to multi-nationals. At Seta, apprentices, course delegates and trainees experience practical learning, acquiring practical skills for use in real life, industrial and office working environments. Our apprenticeships cover both engineering and business disciplines.Working Hours :Days and shifts to be confirmed.Skills: Attention to detail,Organisation skills,Problem solving skills,Logical,Team working,Initiative,Enthusiasm ....Read more...
International Freight Forwarder Pricing Analyst Apprentice
It takes a special kind of drive to keep the world moving; and due to growth, DSV is looking to recruit. Please see the links* at the bottom the page, to find out more about DSV. Are you ready to kick-start your journey into the world of Freight Forwarding? DSV are recruiting for a Freight Forwarder in Feltham. Join our dynamic team and embark on an exciting apprenticeship designed to shape you into a skilled and accomplished Freight Forwarder. As an International Freight Forwarding Apprentice you'll delve deep into the core components of this thriving industry. Through our industry-recognised apprenticeship program, you'll gain invaluable hands-on experience, equipping yourself with the knowledge and practical expertise needed to excel in the field. Find below the tasks and responsibilities you’ll undertake to gain the expertise to seamlessly navigate the intricate landscape of Freight Forwarding. Key Tasks Learn and understand pricing principles, market dynamics, and industry trends relevant to freight forwarding. Assist in analysing pricing data and market information to support pricing decisions and strategy development. Collaborate with internal stakeholders, including sales, operations, and finance teams, to gather pricing requirements and assess customer needs. Participate in the preparation of pricing proposals, quotations, and bids in response to customer inquiries and tenders. Conduct research and competitive analysis to identify pricing opportunities and challenges in the market. Duties / Responsibilities Maintain accurate and up-to-date pricing records and databases to ensure consistency and compliance with company policies. Support the implementation and monitoring of pricing strategies, including pricing adjustments and contract management. Engage in ongoing training and skill development to enhance pricing knowledge and analytical capabilities. Assist in ad-hoc projects and initiatives as assigned by the pricing manager or senior pricing analysts. Training and Qualifications gained Level 3 International Freight Forwarding Apprenticeship Standard Functional Skills in Maths and English if required What can we offer you? An opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries. Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on link** at the bottom of the page for further details on how DSV is working towards these targets. Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page***. Eyecare Voucher Scheme LifeWorks app for access to cashback and discounts on high street and online brands If you want to know a bit about DSV Careers, please see below**** At DSV, we're not just offering an apprenticeship; we're offering an opportunity to be an integral part of our journey forward. Your dedication and commitment will contribute to our ongoing success while shaping your own flourishing career in Freight Forwarding. Join us and be a catalyst for innovation and local empowerment in one of the most exciting industries today. Are you ready to pave the way for your future with DSV? Apply now and let's forge a path towards success together. Links: Link* - https://www.youtube.com/watch?v=1QJLhUSBN_0Link** - https://www.dsv.com/en/sustainability-esgLink*** - https://www.dsv.com/en/about-dsvLink**** - https://www.youtube.com/watch?v=SnMpG10Po3wTraining: Level 3 International Freight Forwarding Apprenticeship Standard qualification Functional Skills in maths and English if exemptions cannot be provided Delivery method and location to be confirmed Training Outcome: If you show the desire to learn and the work ethic to progress, there will always be opportunities within DSV. Employer Description:Customer statement: We offer our customers global and competitive transport and logistics services of a consistent high quality. Growth: We actively pursue profitable growth balanced between a solid above market organic growth and an active acquisition approach. Operational Excellence: Operational excellence in our business processes is crucial in order to operate with the highest productivity, enabling us to be competitive and deliver timely and high-quality services to our customers. People: We strive to attract, motivate and retain talented people by offering responsibility, empowerment and growth opportunities. We treasure sound business acumen and work together as a global family to drive the business forward.Working Hours :Monday to Friday, 9.00am to 5.30pm, with one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Logical,Team working,Initiative,Patience,Proficient in Microsoft Office,Positive attitude,Willingness to learn,Punctual and reliable ....Read more...
Digital and Social Marketing apprentice
We have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world’s largest automotive brand. The Steven Eagell Group is an award-winning employer and Europe’s largest Toyota and Lexus retailer, with 43 locations across the South East, East of England and West Midlands. Our foremost objective is to offer complete satisfaction to every one of our valued customers. We are now offering an exciting opportunity to join the team, as a Digital & Social Marketing Apprentice, based at our Milton Keynes Head Office. We will provide excellent training and genuine career progression opportunities in return. Role: Assist the Marketing team with the planning and implementation of digital and social media activity. Support with the management of all Steven Eagell Toyota and Lexus social platforms. Work with the team to plan and implement weekly social posts. Support Marketing Manager in the development of a social media programme, including requesting stories from sales and aftersales colleagues in branch. Provide assistance with all paid social advertising: - META (Facebook & Instagram) - LinkedIn - TikTok - Pinterest - X (Twitter) Support Digital team with responses to all online reviews.Assistance with creation of video contentUndertake any other duties required by the role. Duties & Responsibilities: Work with a full marketing team to define plans for all digital and social media marketing activity for each quarter. Work closely with Marketing Manager and external agencies to define strategy for all social media activity. Support in the management of all Steven Eagell social pages. Work with Marketing Manager to implement all paid social advertising, including liaising with external agencies as appropriate. Work with Marketing Manager to plan and implement response to all posts and reviews, in appropriate manner. Work with Marketing Manager to provide reports on results of all social and activity and make recommendations for improvement. Support in completion of quarterly marketing plans and submission of marketing evidence, as per manufacturer requirements. Organisation of Marketing team email inbox Organisation of all Point of Sale orders for Steven Eagell Group Complete marketing activity as directed by the Marketing Manager. Full training will be given in order to complete the above duties to the best of your ability. You’ll receive ongoing support and guidance with your apprenticeship studies.Training:Level 3 Multi-channel Marketing Standard, which includes: Study modules covering Skills, Knowledge, and Behaviours in Finance You'll have a personal assessor to guide you through your training You will attend 1:1 sessions with your assessor every 2/3 weeks Occasional group classes with other learners Functional Skills English and Maths if required End Point Assessment (online) You'll study all aspects of Marketing including SEO, Strategy, Data Analytics, AI, PPC, Social Media, Campaigns and much more! www.boomtrainingltd.co.uk/coursesTraining Outcome: Potentially a full-time position available at the end of the apprenticeship, it all depends on the business position at the time. Salary would increase. Employer Description:Working at Steven Eagell Group is not just a job; it’s a rewarding and dynamic experience within an award-winning automotive business that spans an impressive network of 43 sites. As well as being renowned for our commitment to excellence and fostering an environment that encourages personal and professional growth, customer service is at the core of our business. We empower our employees to deliver outstanding service, equipping them with the tools, training and opportunities required to excel. As an inclusive employer, we embrace diversity and we work hard to cultivate an environment where everyone feels valued and respected. We believe that a diverse team brings a wealth of perspectives, ideas and creativity, which ultimately drives productivity and contributes to our collective success. We are extremely proud that our commitment to excellence has earned us numerous awards, including recently winning the Diversity and Inclusivity accolade at the Car Dealer Used Car Awards. This award demonstrates the fact that inclusivity is a vital part of our strategy to ensure that our workforce is representative of the diverse communities we serve. As an employee at Steven Eagell Group, you become an integral part of a collaborative team, where innovation and dedication are celebrated and rewarded. As well as providing ample opportunities for career advancement and training to support continuous learning, we offer competitive compensation packages and comprehensive benefits. If you are looking for a fulfilling career with a dynamic and award-winning automotive business, Steven Eagell Group has a place for you.Working Hours :Monday - Friday, 8.30am - 5.30pm. 1 hour lunch break.Skills: Communication skills,IT skills,Organisation skills,Team working,Punctual,Reliable ....Read more...
Cultural, Learning and Participation Officer Apprentice
Cultural Learning and Participation Officer Apprentice will provide a pivotal role in this new Place Partnership project, to help build inclusive community engagement and cultural participation into the heart of this major capital regeneration development for Lowestoft. The role will work alongside the Battery of Ideas Volunteer Coordinator and Production Coordinator to support planning, organising and co-ordinating cultural education workshops, schedules of activity and community engagement projects including creative workshops, visits, events and digital arts, using online content and networks as appropriate to facilitate true community engagement. We're looking for a highly motivated individual, personable, and a strong communicator. A keen interest in arts and culture together with knowledge of the local area and local organisations would be beneficial. You will need a working knowledge of Microsoft Excel and Word, be good at using your initiative, and work well as part of a small team. You will work towards a Level 3 Qualification in Cultural Learning and Participation during your employment, supported by Access Creative. In summary the job will involve the following three key areas: Community Engagement and Development Events Programming Digital Engagement Job tasks: Community Engagement and Development Working with the Volunteer Coordinator and Production Coordinator Support the development and delivery of Creative Health and Family activity with partners including Family engagement Family Festival Fringe events Music touring/cultural exchange/mini festivals Events Programming Working with the Volunteer Coordinator and Production Coordinator Support the planning and production of artistic residencies with partners including Video/light/film testing Dance Visual Arts Displays and collections with Association of Suffolk Museums and Natural History Museum Popups - Community Radio, Experimental DJ Schools/College activities Create schedules of activity Digital Engagement Working with FLF’s Marketing and Communications Manager Use digital channels such as website and social media channels wit create engagement opportunities for our audiences. Additional Duties: Support other First Light Festival CIC projects as required Be a key holder and open up/lock up space as required Essential: An interest in working with grassroots community groups and organisations Excellent time management Ability to work well under pressure in a busy environment Able to pay close attention to detail and maintain accuracy whilst handling a varied and demanding workload A flexible and proactive approach to work, and able to manage own workload with minimum supervision Good communicator, using appropriate means in effective ways. Willing to learn and develop Computer literate including possessing basic word processing and spreadsheet skills Preferred: An understanding of Lowestoft’s unique creative landscape, and of the wider East Anglian arts sector An interest in arts and culture Digital skills Driving licence an advantage Flexible and proactive approach to work Be flexible for festival working over the festival weekend; there may be weekend and evening work as required. We do not pay overtime, but you will get time off in lieu Training: The apprentice will complete the Cultural, Learning and Participation Office apprenticeship with Access Industry The learning will be blended with online delivery and in person observations The apprentice will have a minimum of 6 hours of study per week If the apprentice has not achieved a grade 4/C or equivalent in maths and English, they will be required to do functional skills Training Outcome:You will expect to have a Cultural, Learning and Participation Officer Career.Employer Description:First Light Festival is a community gathering that warmly welcomes those from down the road and across the world to celebrate a unique place at a very special time: the first sunrise of midsummer in the UK’s most easterly town. The festival is organised by First Light Festival Community Interest Company (CIC), a not-for-profit organisation based in Lowestoft that aims to shine a spotlight on our incredible part of the world, and the wealth of talent and creativity that exists here. Alongside the festival, we oversee a year-round programme of arts and events that includes the running of East Point Pavilion on Lowestoft’s seafront, and a number of projects across East Suffolk. As of November 2022, we are proud to be an Arts Council England National Portfolio Organisation (NPO). First Light is created for, with and by the community: our Steering Group is made up of 14 local organisations, and guides our work. Each year, hundreds of local volunteers help us bring South Beach alive, and for 2023 we will work with all the schools and colleges in our area on creative projects in the run up to the festival. We work hand in hand with the local authorities to make sure that our impact spreads as widely and as positively as possible.Working Hours :Hours: 30 hours per week Working week: Our core hours are daytime Monday - Friday, however due to the nature of the role, you may be required to work evenings and weekends. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...
Climate Action Business Administration Apprentice
Purpose of Post: The organisation launched an ambitious Climate Action Strategy (CAS) in October 2020 aiming to reach net zero in our own operations by 2027, and our full value chain by 2040. In addition, we will support the Square Mile reach net zero by 2040 and build climate resilience into our buildings, spaces and infrastructure. The CAS is delivered through 13 projects, sitting across 6 Corporation departments, coordinated by the central Climate Action Programme Team. The purpose of this post is to provide administrative support to the delivery of the CAS, across all 13 projects. This includes diary management for the central team, administration of financial processes, supporting some communications, and undertaking ad-hoc requests where required. Main duties and responsibilities: Act as a point of contact for financial and gateway process administration, assisting to resolve issues as they arise. Request invoices, and raise, circulate and track purchase orders, as requested. Work with colleagues to ensure accurate receipting of purchase orders. Support tracking of capital code requests, liaising with colleagues in Chamberlain’s and across the wider CAS programme. Keep up to date with relevant City Corporation procedures, platforms and tools, and ensure compliance with City Corporation and Climate Action financial governance. Assist with the collation and analysis of climate performance data during the annual emissions assessment. Arrange meetings, as required, ensuring distribution of materials and documents. Assist with minuting meetings and documenting actions for follow up. Support the maintenance of key stakeholder engagement resources, ensuring materials are current, accurate, and aligned with the latest Climate Action Strategy initiatives. Assist with keeping the web platform updated for use in communicating to a wide range of stakeholders about the Climate Action Strategy. Assist in planning, coordinating, and executing stakeholder engagement events to effectively communicate and promote the Climate Action Strategy. Develop teamwork, communication, presentation and verbal skills. Learning and Development Actively and enthusiastically work towards achieving the Business Administration Apprenticeship as agreed in individual learning plan, including: Attending all the training sessions for the programme, and Undertaking any required written work at home throughout the course. Identify personal development needs and work with the Climate Action Programme Director to plan how these needs could be met. Actively and enthusiastically learn about the work of the Innovation & Growth Department’s divisions and teams. Additional Actively seek to implement the City of London’s Occupational Health and Safety Policy in relation to the duties of the post, and at all times give due regard to the health and safety of both themselves and others when carrying out duties. Actively seek to implement the City of London’s Equal Opportunity Policy and the objective to promote equality of opportunity in relation to the duties of the post. Undertake any other duties that may reasonably be requested appropriate to the grade. Training:You will be supported to achieve the Business Administration Level 3 apprenticeship. Theoretical training will be Biweekly with the support of the training provider. Practical training and support will be given in the workplace allowing you to embed your learning in the working environment. You will receive hours 6 per week to support with your apprenticeship studies. Training Outcome:On successful completion of the apprenticeship, we aim to offer the opportunity to progress to a level 3 apprenticeship, then a permanent role within the team if a position is available. Alternatively, we shall endeavour to secure an alternative position within the City of London Corporation. Employer Description:The school was founded in Brixton in 1854 to provide an education for the orphaned children of the City of London before moving to the present site, Ashtead Park, in 1926. We have a magnificent site with modern buildings alongside the original Main House set in a stunning 57 acres of parkland. This idyllic setting further supports the wellbeing of our students and staff, as being here, in the park, makes coming to work a pleasure. It looks striking in every season, and we are lucky to have a vast array of wildlife living in our woods. Today, Freemen’s is an independent day and boarding school for students aged 7-18, with a strong ethos of community and service in accordance with the values on which the school was founded. We are proudly co-educational and have been since 1854, which was radical at the time, and we continue to push the boundaries of what’s possible with our forward-thinking, progressive approach. It is the sister school of the City of London School and the City of London School for Girls, which are both independent single-gender schools located within the City of London itself. All three schools receive funding from the City of London Corporation.Working Hours :Monday to Friday 9:15am - 5pm core hours. Flexibility will be required for business needs. The role is 3 days in the office, 2 days working from home.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience ....Read more...
Hospitality Supervisor Level 3 Apprenticeship
The Hospitality Supervisor Level 3 Apprenticeship combines hands-on workplace experience with structured learning. Apprentices will spend most of their time working in a hospitality environment, applying skills while being supported by their employer. The apprenticeship typically involves: Leadership and Team Management: Apprentices will learn how to supervise and motivate teams, set performance expectations, run team briefings, and support colleagues to achieve goals. They will develop skills in conflict resolution and fostering a positive workplace culture Delivering Customer Excellence: Apprentices will focus on providing exceptional customer service, resolving complaints, handling queries, and adapting to different customer needs to maintain high standards Operational Oversight: They will assist in running day-to-day operations, including opening and closing procedures, monitoring health and safety compliance, managing resources such as stock and equipment, and ensuring shifts run smoothly Financial Awareness: Apprentices will develop an understanding of budgets, cost control, processing payments, and identifying ways to improve profitability and reduce waste Compliance and Standards: Training will cover adherence to legal requirements, such as food hygiene and health and safety regulations, alongside company policies to ensure all operations meet required standards Problem Solving and Innovation: Apprentices will tackle operational challenges, identify opportunities to enhance customer experiences, and implement improvements to benefit the team and business Training:Hospitality Supervisor Level 3 Apprenticeship Standard: On-the-Job Training: Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations Structured Learning Sessions: Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols Participate in barista training and cocktail-making workshops to develop technical expertise Mentorship and Coaching: Receive one-on-one guidance from mentors, including team leaders and managers Regular feedback sessions to identify strengths and areas for improvement Rotational Learning: Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation E-Learning and Assignments: Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices Workplace Projects: Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios Assessments and Reviews: Regular progress reviews with a designated trainer or assessor to track development End-point assessment to demonstrate competency in all required areas Training Outcome:After completing the Hospitality Supervisor Level 3 Apprenticeship, there are several potential career progression opportunities, depending on the apprentice's interests and ambitions within the hospitality industry. Some of the typical paths include: Hospitality Manager: The next step could be a move into a managerial role, such as a Front of House Manager, Operations Manager, or Restaurant Manager. This role involves overseeing larger teams, managing budgets, and ensuring high standards of service and operations across the business Team Leader/Shift Leader: Apprentices may progress into more senior supervisory roles, where they would take on greater responsibility for team leadership, staff development, and the operational performance of a specific area, such as the bar, restaurant, or front office Departmental Manager: In larger hotels, restaurants, or other hospitality establishments, apprentices may move into departmental management roles. These positions involve overseeing specific departments like housekeeping, food and beverage, or events, with a focus on operations, staffing, and customer service Specialist Roles: With further training and experience, there may be opportunities to specialise in areas such as revenue management, sales and marketing, event coordination, or hotel operations Operations Director/General Manager: For those with strong leadership skills and significant experience, long-term career progression could lead to senior roles, such as an Operations Director or even a General Manager position, where they would oversee all aspects of the business, including strategy, financial performance, and growth Training and Development Roles: Apprentices with a strong interest in staff development may choose to move into roles like Learning and Development Coordinator or Trainer, focusing on nurturing talent and delivering training within the organisation Overall, the Level 3 Hospitality Supervisor Apprenticeship provides a strong foundation for further career growth in a variety of managerial and specialist positions within the hospitality sector Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall. The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting. Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience ....Read more...
Listers CUPRA and SEAT Coventry service Technician Apprenticeship
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty. Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include: Use of diagnostic equipment to identify vehicle faults. Testing of parts and systems to ensure correct working. Following checklists to ensure all critical parts of vehicles are examined. Carrying out bumper to bumper overview, service, and inspection. Maintenance of electronic systems including on- board entertainment systems. Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension. Completion of legible and accurate paperwork for the customers and centres records Maintenance of a clean and tidy work environment. You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic. Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three year training programme. We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are: Enthusiasm and willingness to learn Teamwork Strong communication Customer Service Interest in vehicle engineering We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship. What training will the apprentice take and what qualification will the apprentice get at the end? Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training:Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre. Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application. In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre. This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications. As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills. On successful completion of the three year programme, you will receive the following: Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle) Certificate in Automotive Refrigerant Handling Brand specific certifications Training Outcome:Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities. Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.Employer Description:At SEAT, there is nothing more important than our people. Their enthusiasm, commitment and skills are the dynamic force behind SEAT cars. Our people drive the innovation and technology, style, and design in everything that we do. We are looking to enthusiastic and passionate people to join our team working as apprentices in our retail network and drive their career forward with us.Working Hours :Monday – Friday. 0830 – 1730. Possibility of Saturday workings and / or shifts. Working week will be confirmed on application.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience ....Read more...