Customer Service/Admin / Reception Apprenticeship

A busy garage with a well established customer base is now looking to recruit an Admin apprentice to train and develop within their company. Duties will include:

Answering the phone Taking bookings Computer work Data Input Organise and report data Photocopying and filing Store and retrieve information Analyse and report data Use office equipment
All other business, customer service & admin duties

Training:
NVQ Level 2 Customer Service Functional Skills EPA Min 20% OTJT

Training Outcome:
Possible employment with the company

Employer Description:
Andrew Gayle Mercedes Benz We are arguably the biggest company in the Birmingham & surrounding areas specialising in the service and repair of the Mercedes Benz product. We provide an all round service whether it may be routine servicing, or minor & major repairs. Engine repair & diagnostics, gearbox repairs automatic or manual. Axle repair, air conditioning, tyre replacement. In fact "the answer is yes, whatever the question".

Working Hours :
Monday to Friday, 9.00am to 5.00pm. 1/2 hour lunch.

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Team working,Initiative