Creative Project Manager – Mobile App Industry Location: Farringdon, London (Hybrid) Contract: Full-time, permanent We’re looking for a Creative Project Manager who enjoys leading creative teams, managing priorities, and taking full ownership of delivering measurable results through mobile app projects. Role overview You will own the end-to-end planning and execution of creative projects, working closely with designers, freelancers, operations, marketing teams, and clients to ensure work is delivered on time, on budget, on brand, and to consistently high standards. Acting as the operational backbone of the Creative team, you will bring structure, clarity, and momentum across multiple stakeholders and deadlines. This is a fast-paced, leadership-focused role requiring strong organisation, commercial awareness, and confident stakeholder management. Key responsibilitiesManage end-to-end creative projects including UGC assets, ASO screenshots, in-app events, paid media assets, A/B tests, and custom product pages.Build detailed project plans from scratch, defining timelines, milestones, dependencies, and accountability.Plan and manage designer capacity, liaise with freelancers, and ensure optimal resource allocation.Proactively identify delivery risks, resolve bottlenecks, and keep projects moving efficiently from briefing through production to sign-off.Maintain high-quality, client-ready deliverables and oversee quality control processes.Act as the central point of contact for internal teams, clients, and freelancers.Lead internal creative meetings and ensure clear documentation of next steps and timelines.Create, maintain, and continuously improve workflows, documentation, and project tracking systems using Asana, Harvest, SharePoint, or similar tools.Track project pacing against scope, support budget management, and flag commercial risks where necessary.Collaborate with Operations and Data teams to align creative resourcing with demand as the agency scales.Contribute to creative strategy implementation and ensure outputs align with brand and performance objectives.Skills & qualificationsProven experience as a Creative or Digital Project Manager within a digital, creative, or agency environment.Demonstrated experience managing projects end-to-end, from initial brief through to final delivery.Strong ability to develop detailed project timelines and manage designer and freelancer capacity.Experience working directly with designers, copywriters, and creative teams on a day-to-day basis.Commercial awareness with experience managing budgets, scope, and resourcing.Strong understanding of the digital creative production lifecycle across channels.Familiarity with project management and collaboration tools (Asana, Harvest, SharePoint, Figma, Adobe Suite, etc.).Strong organisation, communication, and stakeholder management skills.Ability to manage multiple projects and deadlines in a fast-paced environment.Proactive, results-oriented, structured thinker with a collaborative mindset.Passion for digital and app marketing, with a desire to continuously learn and grow.Benefits (after probation)Competitive salary: £33,000–£40,000 (depending on experience)Hybrid working arrangement from Farringdon, LondonBonus scheme, personal development & training budget25 days holiday (increasing after 2 years)Private health insurance, pension, life insuranceEmployee Assistance Programme and mental health supportSummer Fridays, work-from-abroad, and paid sabbaticalsRegular team socials and office perks (snacks, coffee, fruit)Cycle to Work & Electric Car SchemeWork eligibility: Must have the right to work in the UK. Visa sponsorship is not available.....Read more...
Turn data into headlines with a Data Insights Lead opportunity that combines analytical expertise, creative thinking, and media insight to shape award-winning Digital PR campaigns.Company OverviewThe Opportunity Hub UK is recruiting on behalf of a leading digital marketing agency specialising in SEO, Digital PR, and Social Media. This innovative agency partners with ambitious brands to deliver creative, data-driven campaigns that generate meaningful media coverage and measurable business results. With a collaborative culture and a strong focus on innovation, the agency continually invests in emerging technologies, research methodologies, and professional development.Job OverviewThis Data Insights Lead role is ideal for an experienced data, research, or insights professional with a passion for storytelling and media. As a Data Insights Lead, you will lead the research and development of data-led Digital PR campaigns, transforming complex datasets into compelling stories that capture journalists' attention and drive media coverage.Working closely with PR, Creative, SEO, and Client Services teams, the Data Insights Lead will challenge campaign briefs, develop robust research methodologies, and identify unique opportunities that strengthen campaign concepts. You will have extensive knowledge of data sources, from government datasets and public records to APIs, web scraping tools, and emerging AI-powered research methods, using these to uncover unique insights that elevate campaign ideas from good to genuinely newsworthy.The Data Insights Lead will also play a key role in driving innovation across the agency by introducing new research techniques, improving data workflows, and ensuring every campaign is underpinned by credible, robust, and media-ready insights.Location: Central LondonSalary: £35,000 - £45,000 Depending on experienceWorking Pattern: Full TimeWork Arrangement: Hybrid Working with a minimum of 2 days per week in the London officeHere's what you'll be doing:Leading the research and data development process for Digital PR campaigns from concept through to deliveryDeveloping robust research methodologies that generate credible and newsworthy insightsCollaborating with PR, Creative, SEO, and Client Services teams to strengthen campaign concepts through dataChallenging campaign briefs and research methodologies to maximise campaign impact and media coverageIdentifying unique trends, stories, and insights hidden within complex datasetsSourcing, cleaning, analysing, and interpreting large datasets from a wide range of public and proprietary sourcesExploring innovative approaches to data collection, including APIs, web scraping, automation, and AI-powered research methodsUsing Python, SQL, APIs, automation platforms, and other analytical tools to improve research efficiency and scalabilityApplying a strong understanding of news values to ensure research findings translate into compelling media storiesSupporting the creation of campaign narratives, supporting statistics, visual assets, and media materialsMonitoring industry trends, emerging technologies, and news agendas to identify proactive and reactive campaign opportunitiesProviding guidance and training to colleagues on data sourcing, research methodologies, and analytical best practiceSharing new tools, technologies, and research techniques to continuously strengthen the agency's data capabilitiesDelivering accurate, high-quality research projects within agreed deadlinesHere are the skills you'll need:Experience working in a data, research, insights, analytics, or data journalism roleStrong understanding of research methodologies, statistical analysis, and data interpretationProven experience sourcing, analysing, and presenting complex datasets to uncover meaningful insightsExcellent understanding of what makes a compelling PR story and genuinely newsworthy contentExperience using analytical tools such as Excel, Google Sheets, SQL, Python, APIs, or web scraping technologiesStrong analytical thinking with exceptional attention to detail and a commitment to methodological accuracyAbility to transform technical findings into engaging and accessible narrativesExcellent written and verbal communication skillsExperience working collaboratively across multidisciplinary teamsCuriosity, creativity, and a passion for discovering new data sources and innovative research techniquesDesirable:Experience within Digital PR, SEO, content marketing, journalism, or a creative agency environmentExperience creating data-led campaigns that have secured high-quality media coverageExperience using AI tools and workflows to enhance research and campaign developmentUnderstanding of SEO, search behaviour, and digital content performanceExperience presenting research findings and strategic recommendations to clients or senior stakeholdersWork PermissionsYou must have the right to work in the United Kingdom. Visa sponsorship is not available at this time.Here are the benefits of this job:£35,000 - £45,000 Depending on experience• Hybrid working with a minimum of 2 days per week in the London office30 days annual leave plus Bank HolidaysWork from anywhere policy, including the opportunity to work abroad for up to 6 months each yearHealth Cash Plan to help cover everyday healthcare costsCycle to Work Scheme through salary sacrificeChildcare Scheme through salary sacrificeThree paid charity volunteer days each yearRegular team socials and company events throughout the yearAdditional office perks and wellbeing initiativesA clear personal development plan tailored to your career goalsIndustry training, conferences, and continuous learning opportunitiesMindfulness coaching and wellbeing supportCareer AdvantagesA career as a Data Insights Lead offers the opportunity to sit at the intersection of data, creativity, technology, and media. As organisations increasingly rely on evidence-led storytelling to earn media attention, professionals with strong research and analytical skills are in growing demand. This Data Insights Lead opportunity provides valuable experience across Digital PR, SEO, AI, and advanced analytics while allowing you to influence high-profile campaigns for leading brands. The skills and experience gained as a Data Insights Lead can open doors to future careers in insights leadership, Digital PR strategy, analytics, content marketing, data science, and wider commercial strategy roles.....Read more...
Working as part of an office team, tasks will include but are not limited to:
Answering the phone
Directing calls
Producing quotes using Microsoft Excel
Updating spreadsheets using Microsoft Excel
Inputting orders on Sage 50
Other general office duties
Training Outcome:Opportunities are varied. Current employees who initially completed apprenticeships hold positions such as: Director, General Manager, Marketing Executive, Senior Sales Administrator.Employer Description: Osprey Healthcare is part of a successful group of companies specialising in products that help improve everyday life. We offer a comprehensive range of healthcare solutions, including products for showering and bathing, toileting, and moving and handling.
Based in Standish, we employ 21 members of staff, with a further 20 colleagues at our sister company in Oxfordshire. We are proud to have built a friendly, supportive, and collaborative workplace where everyone's contribution is valued. As a growing business, we are always looking for enthusiastic and motivated individuals.Working Hours :8.30am - 5.00pm Monday - Thursday, 9.00am - 3.00pm Friday, 30 minutes for lunch.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
As an Apprentice Lettings Administrator, you will gain practical experience across the lettings process, including:
Property and tenancy administration
Tenant enquiries and customer service
Referencing and compliance
Property marketing and viewing administration
Professional telephone and email communication
Property management systems and record keeping
Working effectively within a busy property business
Lettings: NEEDS TO BE ABLE TO DRIVE AND HAVE CAR
Training Outcome:Great opportunity to progress.Employer Description:COCO property are an estate agents in Dorset, supporting people buying their first home, selling residential or commercial property, landlords managing rental portfolios or holiday lets, and clients needing residential block management.
Our mission is to provide local estate agency services for selling and letting property in Dorchester, Weymouth and Portland, with an emphasis on personal, friendly and efficient service.
COCO have been part of the local community since 2004, Working Hours :8:45am to 5:30pm, Monday - Friday. Also, one in three Saturdays, 9.00am to 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Ensuring client details are up to date on the database, use of IT systems
Reception duties, for example meeting visitors and greeting them
Answering the phone to customers and booking travel arrangements
Handling post, ordering stationery and stock for the office
General filing and archiving of work materials
Assist with marketing such as social media posts, website blogs and email campaigns
Assisting management when required
Full training will be given in order to complete the above duties to the best of your ability. You’ll receive support from ABC Travel
Training:Business Administrator Level 3.Training Outcome:If the apprentice proves to be successful with their duties, the role may be expanded once the apprenticeship is completed.Employer Description:An independent Travel company providing a range of transport.ABC Travel provides high standards in School Transport and a Minibus service for group travel including local, long distance and Airport Transfers to all major UK Airports including Heathrow, Gatwick & Stansted.Working Hours :Monday to Friday 9am to 5pmSkills: Communication skills,Attention to detail,Customer care skills,Team working,IT Literate,Eager to learn,Enthusiastic,Confident,Friendly....Read more...
Duties will include, but will not be limited to:
Organising enquiries from different platforms
Taking car sales photos and assisting with marketing
Pricing up parts in a support role
Organising paperwork and general office administration
Training:
The apprentice will work towards their Apprenticeship Standard in Level 3 Business Administrator
The successful candidate will be assigned a dedicated assessor who will provide support and guidance throughout the course
This is a month release programme, which means you will attend Lincoln College, once a month, term-time only. This will fall within your contracted working hours
Training Outcome:Possible full-time position available upon successful completion of the apprenticeship.Employer Description:We are Japanese vehicle specialists who also offer expert services to owners of most makes of cars and commercial vehicles in the Lincoln area.
Established well over ten years ago, we have developed to become one of the premier independent garages in the whole of the Lincoln area, often providing advice and assistance to main dealers who cannot find solutions.Working Hours :Monday to Friday (hours to be discussed).Skills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Analyse data from a variety of sources to identify trends, patterns and opportunities.
Create accurate reports and dashboards to support business decision-making.
Use tools such as Microsoft Excel, Power BI and other analytical platforms to transform data into meaningful insights.
Support the development and maintenance of management information reports.
Assist with data cleansing, validation and quality improvement activities.
Interpret complex information and communicate findings clearly to stakeholders.
Work with different teams to understand their data requirements and provide analytical support.
Monitor key performance indicators and help identify areas for improvement.
Support the automation and improvement of reporting processes.
Ensure all data is handled securely and in line with company policies and GDPR requirements.
Training Outcome:Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, full-time position.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working....Read more...
Respond to incoming IT support requests via phone, email and remote support tools.
Log, prioritise and update support tickets using the company's helpdesk system.
Troubleshoot hardware, software and connectivity issues.
Configure and deploy laptops, desktops and mobile devices.
Support Microsoft Windows operating systems and Microsoft 365 applications.
Assist with password resets, user account administration and access permissions.
Escalate complex technical issues to senior engineers when required.
Maintain accurate technical documentation and customer records.
Carry out system checks and routine maintenance to ensure devices remain operational.
Deliver excellent customer service while keeping customers updated on the progress of their support requests.
Training Outcome:Your earnings can increase over time with an apprenticeship.
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our Digital Marketing, IT Infrastructure, Content Creation, and Data Analytics apprenticeships are designed in collaboration with employers. We combine expert teaching and learning with real-world experience to equip our apprentices with the skills, knowledge, attitudes and behaviours for a successful career.Working Hours :Monday to Friday, full-time position.Skills: Communication skills,IT skills,Customer care skills,Team working,Initiative....Read more...
Liaising with customers and 3rd party suppliers to ensure all documentation is completed and uploaded onto the system
Maintaining databases, CRM systems, spreadsheets, and online documents
Working to tight deadlines
General office administration duties
Analysing data across multiple sources and platforms
Product categorising
Data entry
Analysing financials presenting findings
Handle data in several applications and troubleshoot issues
Source and collate data
Present and blend data
Maintain impeccable communication methods, formats, and techniques
Filter details, focusing on information relevant to the project
Compile and format data using industry best practices
AI and automation implementation across departments
Training Outcome:Your earnings can increase over time with an apprenticeship. Find out about potential future pay (opens in new tab).
Successful completion of the apprenticeship may lead to a permanent full-time role, subject to performance and business needs.Employer Description:Our mission is simple: to increase visibility, build credibility, and create meaningful relationships that help businesses thrive. From business fairs and networking events to digital marketing and content creation, we are passionate about supporting local success stories and creating opportunities for growth.Working Hours :Monday-Friday. Full-time position.Skills: Communication skills,Attention to detail,Administrative skills,Team working,Initiative....Read more...
You will be trained in all aspects of day-to-day operations of a small business, to help contribute towards the company’s continued growth. You will receive training in the below business functions:
Sales
Purchasing
Stores
Marketing
Handling telephone calls
ISO 9001 quality system.
The nature of the job role dictates that you will be required to spend long periods of time working on a computer. In addition, to provide support in our warehouse with incoming and outgoing shipments, some lifting of boxes may be required.
Please note that we will only consider candidates who live in the Great Yarmouth/Gorleston area or surrounding villages.Training Outcome:Potential full-time employment on completion of apprenticeship.Employer Description:Established in 1999 MEC is a supplier of electronic components with a global supplier and customer base. The company has a total of four product divisions which have continued to help the company with its continued growth and diversification.Working Hours :Mon-Fri 08.45-17.15 with one hour lunch break.
The candidate will be based at our office full time with time allocated accordingly for apprenticeship coursework.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Microsoft Skills....Read more...
Your daily tasks will include:
Develop and implement effective sales strategies to achieve company targets
Identify and pursue new business opportunities through research and networking
Build and maintain strong relationships with existing clients to encourage repeat business
Conduct telemarketing campaigns to promote products and services
Utilise Salesforce software for tracking leads, managing customer interactions, and reporting on sales activities
Prepare and deliver compelling presentations to potential clients, showcasing product benefits
Collaborate with marketing teams to align sales strategies with promotional activities
Provide feedback on market trends, customer needs, and competitive landscape to inform business decisions
Training:
Weekly attendance to business administration class at CWCT
Training Outcome:
Upon successful completion of the Business Administration apprenticeship, you will have the opportunity to become a full-time employee
Employer Description:There are some great opportunities at present to join our forward thinking and cutting edge business. Arden are at the forefront of manufacturing and Installing Timber Windows and Doors, and we are looking for unique and dedicated people to join us in our exciting journey as we continue to expand.Working Hours :Monday- Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative....Read more...
Duties and responsibilities include:
Respond to telephone and face to face enquiries, providing a high standard of customer service
Solve queries/problems or redirect to correct person
Respond to generic emails, direct correspondance to correct person or resolve queries
Use computer-based systems as appropriate in performance of duties
Update and maintain the company database, ensuring information is current and appropriate
Compile, maintain and update files and records, both paper and electronic, including filing and archiving
Liaise with internal and external clients as required
Service meetings; including booking rooms, minute-taking and processing, meeting preparation, arrange refreshments, course bookings and manage visitors
Training Outcome:This role comes with the opportunity of personal growth:
Learner records and management information systems (MIS)
Recruitment and onboarding
Employer engagement
Marketing and events administration
Safeguarding administration
Employer Description:With over 55 years’ experience in the Motor Industry, North London Garages GTA is the largest independent motor vehicle training provider in London.Working Hours :Monday to Friday
9am to 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience,Ability to prioritise work....Read more...
Social media content production
Website updates
Graphic design
Video content production and editing
e mail marketing
Podcast production
You Tube Channel management
Brand management
Support the sales team at public events
Training:This apprenticeship involves a hybrid training plan that includes attendance at class-based training, completion of guided research and study and self-directed study.
The class-based training will take place at SBC Training's premises in Shrewsbury on a bi-weekly basis with guided learning activity provided for the non-class training time.Training Outcome:Following successful completion of this apprenticeship the applicant will progress into permanent employment with the opportunity to progress onto higher level qualifications in line with the needs of the business.Employer Description:Hospital Direct are a UK based manufacturer of high quality patient handling equipment. Established 30 years ago, Hospital Direct are one of the world's largest producers of self-manufactured patient handling products.Working Hours :Monday- Thursday 08:30- 17:00
Friday- 09:00- 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,video creation skills,Social Media Skills,Photography skills....Read more...
Supporting with answering incoming calls
Arranging and attending viewings
Completion of adminsitration task such as filing, copying and managing diaries
Compiling documentation accurately and timely
Other duties as required by the business
Working with online property software
Organising property maintenance
Organising property inspections
Marketing properties online and on social media
Training:
Business Administrator Level 3 qualification
Maths and English at level 2 if required
On and off the job training at employer location
Training Outcome:Opportunity for the right candidate to progress to lettings or sales manager level.Employer Description:Our philosophy focuses on the way we interact with people. We pride ourselves on being a local family business, extremely friendly, approachable and efficient. Nothing is too much trouble. You can be confident that you will receive the highest standard of customer service from the moment you book that initial pre valuation check all the way through to completion.Working Hours :9.00am to 5.30pm four days per week or,
9.00am to 3.30pm five days per week.
Exact working days and hours TBC.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Driver with driving licence....Read more...
Creating content as part of our client campaigns is an important part of our business, and you will work with our SEO team to devise and create content for our wide range of clients
Paid media Discover how to devise and implement PPC strategies across various platforms, such as Google Ads and social media
Learn how to manage the campaigns following these strategies
Assist in making ad changes, analysing and drawing insight from third-party analytics data to improve decision-making
Search engine optimisation
Gain valuable insight into the workings of SEO campaigns across various websites
Assist in conducting audits, on-site changes, analysing and drawing insight from third-party data sources and undertaking research
Discover how a truly integrated search campaign can maximise results for clients
Training:
Multi-Channel Marketer Level 3 Apprenticeship Standard
Day release once a week (online learning)
Training Outcome:Depending on the circumstances of the business, upon completion of the apprenticeship programme, there could be a potential position of employment available.Employer Description:We specialise in digital PR–driven search engine marketing campaigns that boost visibility, traffic, and growth for brands worldwide. Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,Attention to detail,Team working....Read more...
An opportunity has arisen for a Senior Lettings Negotiator / Lettings Consultant to join a well-established independent estate agency with a strong presence in the local residential property market.
As a Senior Lettings Negotiator / Lettings Consultant, you will drive lettings activity, secure new instructions, manage applicants and landlords, conduct viewings and negotiate successful tenancies.
This is a full-time office-based role offering a competitive basic salary plus commission and benefits.
You will be responsible for:
? Generate new lettings opportunities and secure instructions from landlords.
? Develop and maintain strong relationships with landlords, tenants and applicants.
? Carry out rental valuations and provide informed market advice.
? Identify opportunities to increase rental values and grow the lettings business.
? Promote available properties through appropriate marketing channels.
? Qualify applicants and identify suitable property matches.
? Arrange and conduct property viewings, providing landlords with relevant feedback.
? Manage a portfolio of rental properties while maintaining a consistently high level of service.
? Keep property, applicant, offer and transaction records accurate and up to date.
? Negotiate offers and agree rental terms between landlords and tenants.
? Manage agreed lets through to completion, coordinating with the relevant parties.
What we are looking for:
? Previously worked as a Senior Lettings Consultant, Lettings Consultant, Senior Lettings Negotiator, Lettings Negotiator, Lettings Agent, Lettings Advisor, Property Negotiator, Estate Agent or in asimilar role.
? Experince in residential lettings, preferably within the London property market.
? Background in carrying out property valuations and negotiating rental agreements.
? Strong ability to generate new business and win landlord instructions.
? Commercially focused with a strong drive to achieve targets.
? Confident communicat....Read more...
An opportunity has arisen for an Area Sales Manager to join a company operating within the heating, plumbing and building services sector, providing technical solutions that support efficient, reliable and sustainable heating and cooling systems.
As an Area Sales Manager, you will report to Regional Sales Manager, with responsibility for increasing sales across the territory by developing customer accounts, securing new business and strengthening market relationships.
This is a home-based, permanent, full-time role with regular travel across the territory, offering a salary range of £50,000 - £60,000 and benefits. This role does not offer sponsorship.
They will consider candidates from a strong adjacent technical background with directly relevant customer channels, provided they have the appropriate market relationships and field-sales credibility.
You will be responsible for
? Managing and expanding relationships with existing and prospective customers across relevant sectors.
? Identifying new commercial opportunities and developing them into sustainable business.
? Creating and implementing territory and account plans to maximise sales opportunities.
? Carrying out customer visits, product presentations, demonstrations, training sessions and business reviews.
? Negotiating pricing and customer agreements within agreed commercial parameters.
? Keeping CRM records, sales pipelines, forecasts, visit activity and account information up to date.
? Working closely with internal sales, technical, marketing and customer service teams to provide a consistent customer experience.
? Representing the organisation professionally at exhibitions, trade events and customer meetings.
The candidates from the follwing background will be considered:
? Area Sales Manager, Business Development Manager, Territory Sales Manager, Regional Sales Manager, Technical Sales Manager, Technical Sales Engineer, Sales Manager, Sales Engineer, Account Manager, Terr....Read more...
An opportunity has arisen for an Area Sales Manager to join a company operating within the heating, plumbing and building services sector, providing technical solutions that support efficient, reliable and sustainable heating and cooling systems.
As an Area Sales Manager, reporting to Regional Sales Manager, you will drive territory growth through account development, new business generation and technical customer support, with a 60/40 focus on existing and new business..
This is a home-based, permanent, full-time role with regular travel across the territory, offering a salary range of £60,000 - £70,000 and benefits. This role does not offer sponsorship.
Candidates from a strong adjacent technical background may also be considered where they have directly relevant customer channels, established market relationships and proven field-sales credibility.
You will be responsible for
? Managing and expanding relationships with existing and prospective customers across relevant sectors.
? Identifying new commercial opportunities and developing them into sustainable business.
? Creating and implementing territory and account plans to maximise sales opportunities.
? Carrying out customer visits, product presentations, demonstrations, training sessions and business reviews.
? Negotiating pricing and customer agreements within agreed commercial parameters.
? Keeping CRM records, sales pipelines, forecasts, visit activity and account information up to date.
? Working closely with internal sales, technical, marketing and customer service teams to provide a consistent customer experience.
? Representing the organisation professionally at exhibitions, trade events and customer meetings.
The candidates from the follwing background will be considered:
? Area Sales Manager, Territory Sales Manager, Regional Sales Manager, Field Sales Manager, Business Development Manager, Technical Sales Manager, Technical Sales Engineer, External Sales Manager, Exte....Read more...
An exciting opportunity has arisen for an SEO Specialist to join a creative agency that helps small and medium-sized businesses strengthen their online presence through innovative website design, branding, and digital marketing solutions.
You will be responsible for developing and executing tailored SEO strategies designed to improve search visibility, increase organic traffic, and drive long-term success across multiple client websites.
This office-based position offers a salary of £30,000 - £45,000 DOE, alongside a range of attractive benefits. They are ideally seeking local candidates.
Key Responsibilities
? Plan, implement, and manage effective SEO campaigns across a variety of client accounts.
? Conduct comprehensive website audits to identify opportunities for optimisation and growth.
? Perform keyword research and implement on-page SEO improvements.
? Optimise website architecture, URL structures, metadata, and technical elements to enhance search performance.
? Create and refine engaging, SEO-focused content while supporting link-building initiatives.
? Monitor campaign performance using analytics tools and provide clear, insightful monthly, quarterly, and annual reports.
? Manage and enhance local SEO activity, including business listings and citations.
? Build strong relationships with clients, providing regular updates and demonstrating campaign success.
? Coordinate with internal teams and external suppliers, including copywriters, to deliver projects effectively.
? Support paid search initiatives where required.
What Were Looking For
? Previous experience as an SEO Specialist, SEO Analyst, SEO Consultant, SEO Executive, SEO Manager, SEO Strategist, SEO Account Manager, or in a similar SEO-focused role.
? Ideally, 5-10 years experience within agency environment.
? Proven experience managing SEO campaigns across multiple client accounts.
? Strong knowledge of organic search principles, including keyword resea....Read more...
JOB DESCRIPTION
Director, User & Market Insights
Reports To: Vice President, Strategy & Execution (Insights & Category Management)
Location: Vernon Hills, IL
Travel: Up to 15-20%
Position Summary
Rust-Oleum is seeking a strategic, business-focused leader to serve as Director, User & Market Insights. This role will lead the development and execution of insight strategies that drive profitable growth across multiple product platforms, brands, channels, and customer segments.
The Director will champion the voice of the user, shopper, and market across the organization, translating qualitative and quantitative research into actionable business recommendations that inform innovation, portfolio strategy, pricing, brand development, commercialization, and go-to-market decisions.
As a key member of the Strategy & Execution organization, this leader will build an insights-driven culture by partnering closely with Product Management, Marketing, Sales, R&D, Finance, Category Management, and Executive Leadership to identify growth opportunities and influence strategic decisions.
The ideal candidate combines strong research expertise, business acumen, exceptional storytelling ability, and proven experience leading teams that transform data into competitive advantage.
Key Responsibilities
Insights Leadership & Strategy
Develop and lead the enterprise research agenda aligned with business growth priorities and platform strategies.
Establish a fact-based understanding of users, shoppers, category dynamics, competitive activity, and emerging trends.
Lead the identification of critical business questions and knowledge gaps requiring research and analysis.
Ensure insights activities directly support innovation, brand growth, pricing strategy, commercialization, demand generation, and customer engagement.
Create a long-term roadmap that prioritizes research investments based on business impact and growth opportunities. Research & Analytics
Provide oversight for all qualitative and quantitative research initiatives.
Determine appropriate methodologies and research designs to address strategic business questions.
Lead advanced research programs including:
Segmentation
Concept and innovation testing
Packaging evaluation
Shopper journey research
Brand health tracking
Price elasticity studies
Customer and user experience studies
Competitive benchmarking
Integrate insights from internal data, syndicated sources, custom research, and secondary intelligence to create holistic business recommendations.
Ensure research quality, methodological rigor, and actionable deliverables. Business Partnership & Strategy
Serve as a strategic advisor to executive leadership and functional teams.
Translate complex consumer, shopper, and market information into clear business implications.
Develop executive-ready insights stories that influence organizational priorities and investment decisions.
Lead quarterly insights reviews and strategic learning sessions across business platforms.
Advocate for the end-user and shopper perspective in innovation, portfolio planning, and commercialization discussions. Team Leadership
Recruit, develop, coach, and mentor a high-performing insights team.
Create clear development plans and learning opportunities for team members.
Establish best practices, processes, and governance for research execution and knowledge management.
Foster a culture of curiosity, continuous learning, strategic thinking, and business impact.
Manage workload prioritization, resource allocation, and vendor partnerships. [ Vendor & Knowledge Management
Lead strategic relationships with research suppliers and analytics partners.
Evaluate and onboard research vendors to ensure access to best-in-class capabilities.
Optimize research spending and ensure efficient use of budget.
Build and maintain a centralized insights repository that enables access to historical learning and accelerates decision-making across the organization.
Qualifications
Required
Bachelor's degree in Marketing, Business, Consumer Insights, Market Research, Analytics, Statistics, Psychology, Sociology, Economics, or related field.
8+ years of progressive experience in market research, consumer insights, shopper insights, customer analytics, or related disciplines.
3+ years of people leadership experience.
Expertise designing and interpreting both qualitative and quantitative research.
Experience managing external research agencies and vendor partnerships.
Strong strategic thinking and business acumen.
Exceptional presentation and storytelling capabilities.
Proven ability to influence senior leaders and cross-functional stakeholders.
Strong analytical skills with the ability to synthesize multiple data sources into actionable business recommendations.
Preferred
Consumer Packaged Goods experience.
Home Improvement, Hardware, Paint, Building Materials, or Cleaning category experience.
Familiarity with innovation research, pricing research, and category management applications.
Experience using modern insight platforms and advanced analytics tools.
Leadership Competencies
Strategic Mindset
Anticipates future market opportunities and translates insights into growth strategies.
Business Acumen
Understands commercial drivers, customer needs, competitive dynamics, and profitability levers.
Influence & Communication
Creates compelling narratives that drive action and organizational alignment.
Learning Agility
Embraces new approaches, methodologies, technologies, and changing business conditions.
Talent Development
Builds and develops high-performing teams through coaching and mentorship.
Cross-Functional Leadership
Collaborates effectively across Product Management, Marketing, Sales, Category Management, Finance, and R&D.
Accountability
Delivers measurable business outcomes through disciplined execution and prioritization.
Salary Target Range: $140,000 - $160,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave. We also offer a 401(k) plan after three months of employment. Rust-Oleum offers 9.5 paid holidays and one floating holiday per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
JOB DESCRIPTION
BUILD YOUR FUTURE WHILE YOU HELP BUILD A BETTER WORLD!
Tremco CPG is an aggressive, growth-oriented company with revenues of over $1 billion. We are a world leader in solving complex waterproofing and roofing problems for our commercial, institutional, and industrial customers.
If you're looking for a place to build a career, with great benefits, advancement opportunities, technology, people and a commitment to a sustainable future, you've found it with us.
We are currently looking for an innovative Sr. pricing analyst to increase our business' competitiveness and profitability. In this role, you will be analyzing pricing data, preparing market share and revenue forecasts, and comparing the outcomes of different pricing strategies. To ensure success as a Sr. pricing analyst, you should possess sound knowledge of quantitative and qualitative data analysis methods and experience in a similar role. An accomplished Sr. pricing analyst is someone who can translate pricing data into actionable profit-enhancing strategies.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
RPM end of month reporting based on brand/region analyzing sales trends & PVM effects on margin.
End-of-month reporting based on select customer list defined by Pricing Manager/Pricing Director (including sales trends + PVM effects).
End-of month reporting on Price Effect including validation/analysis against automated tools to ensure no errors across all reports.
Weekly reporting for low-margin items/transactions across all Tremco brands/regions.
Ad-hoc updates to Pricing Master for new items/item updates including all respective updates to price lists and GM% files.
Build out all load files necessary for Ops team to execute.
Includes maintenance for PowerBI price lists + necessary Sharepoint reference files.
Assist Pricing Manager with data validation/testing regarding PowerBI models/dashboards and major IT projects (RPM One, Tremco Data Lake etc.)
Ad-hoc development of PowerBI models/dashboards. Identify opportunities where PowerBI can be leveraged to automate manual Excel processes/reports.
Execute ad-hoc queries in SQL and build respective Excel reports.
Prepare and present internal customer facing analytics.
Identify opportunities to improve/streamline existing reporting methods/processes to ensure optimal turnaround times and improve data quality.
Keeping informed on pricing analysis methods and industry trends.
Continued learning on current data science methodologies (Python, Databricks, etc.
Analyzing competitor pricing and market trends to increase market share and profitability.
EDUCATION:
A Bachelor's degree in mathematics, statistics, finance, economics, or in a related field.
A Master's degree in business administration will be advantageous.
EXPERIENCE:
A minimum of two to four years' experience as a pricing analyst in a similar industry.
Experience in Chemical, Building Materials and/or Industrial Product industry experience preferred
SKILLS AND ABILITIES:
Proficiency in business intelligence (BI) software, such as PowerBI.
Experience utilizing pricing in SAP advantageous.
Experience working within Salesforce platform advantageous.
In-depth knowledge of statistical methods and data analysis.
Extensive experience in analyzing pricing strategies and forecasting revenue and market share.
Experience in collaborating on pricing strategies with sales and marketing departments.
Ability to keep abreast of industry trends and develop dynamic pricing tools.
Advanced ability to present pricing analysis reports to relevant stakeholders.
Excellent analytical and communication skills.
OTHER QUALIFICATIONS:
Ability to travel up to 15%
ADDITIONAL INFORMATION:
Primary Role (Summary)
Improving data structures, integration between systems, data reliability/consistency for usage in pricing analytics
Tracking Price realization, leakage and other related KPIs
Supporting design and tracking of price approval process
Supporting deal review and providing guidance and analytics on improving pricing/profitability
Setting and tracking pricing policies, business rules and RACIs
Skills: Behavioral & Technical:
Profitability and growth orientation; does not hesitate in challenging sales force when required; Willingness and mindset to get into details
Strong financial skills to utilize the decision support systems to interface with the sales and marketing organizations to drive specific action plans and programs
Comfortable executing analyses independently in MS Excel
Comfortable with independently accessing and running analyses on data directly from a database (e.g. via SQL)
Experience with BI or dashboarding technologies (e.g. Tableau, Power BI) to independently build and manipulate fit-for-purpose reporting
Key Accountabilities / Essential Functions of the Job:
Supporting and refining existing price realization dashboards while spearheading monthly investigations into price performance and providing insights to Pricing Leader and other business leaders
Identifying gaps in current data structures, closing these gaps in collaboration with other business functions
Performing historical price analysis and transactional analysis to continuously track pricing discipline as well as potential for list price changes based on customer willingness to pay
Support tracking of raw material inflation pass through and setting pricing targets working with Procurement, and Finance
Support price list design changes and price setting analytics based on market dynamics, competitive intelligence, historical transactional data in collaboration with Product Marketing and Sales
Support monitoring of pricing approvals and governance processes within the business
The salary range for applicants in this position generally ranges between $75,000 and $90,000. This range is an estimate, based on potential employee qualifications, operations, needs, and other considerations permitted by law.
Benefits:
Tremco offers a variety of benefits to its employees, including not limited to: health insurance, paid holidays, paid time off, 401(k) with company match, Company Pension Plan, Performance Based Commission, and continuing education.
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
JOB DESCRIPTION
Job Title: Product Manager - Automotive
Location: Vernon Hills, IL
Department: Product Management
Reports To: Director Product Management, Automotive
Direct Reports/Manages others: No
Rust-Oleum Corporation is a worldwide leader in protective paints and coatings for both home and industry. We offer a wide range of products including decorative fashion paints and finishes, durable industrial, roof repair, and flooring coatings and, of course, our famous rust-fighting formula that started it all.
Summary:
As Product Manager for the Automotive category, you will own strategy, innovation, and portfolio performance for a key growth segment of the business. This role blends consumer insight, technical product development, and commercial execution to deliver differentiated solutions for both DIY and professional users.
You will identify market opportunities, lead new product development, and bring compelling innovation(s) to market in partnership with cross-functional teams. This is a highly visible role with direct impact on category growth, brand strength, and consumer experience.
Responsibilities:
Strategy Development: Define and execute long-term product strategies that align with business growth goals; including development of an innovation roadmap, completion of competitive analysis, and evaluation of market trends.
Create the 3-to-5-year strategic product plan that translates into actionable 0-2 year functional, business and marketing plans
Assist sales and finance functions with annual budget processes
Perform strategic periodic reviews of the product line analyzing it from a financial, market, competitor and user perspective
Identify initiatives for revenue growth and margin expansion for the product line(s)
Coordinate a cross functional team to select initiatives based on P&L impact and financial investment to build into the platform's 1-3 year action plan
Innovation Leadership: Lead the ideation and development of unique breakthrough products and enhancements that set the standard in the category.
Growth Acceleration: Identify and capitalize on opportunities to expand market share, drive revenue, and increase brand relevance.
Brand Activation: Partner with marketing to bring the brand to life through compelling content, storytelling, positioning, packaging, and go-to-market campaigns.
Subject Matter Expert on assigned product line(s), with deep understanding of the product, chemistry, users, customer requirements and emerging trends
Team Collaboration: Work cross-functionally with R&D, sales, operations, and customer insights to ensure seamless execution and continuous improvement.
Partner with sales teams to provide them with the tools and information needed to effectively sell innovative Automotive products. Develop sales materials, presentations, and training programs.
Direct market research and market intelligence gathering to ensure understanding of applications, users, competition, and market trends. Analyze and leverage data and insights to develop and formulate category and product recommendations.
Conduct early-stage opportunity assessment, ideation and concept development for a new product opportunity from ideation to market launch.
Driving new product development activities through Stage-Gate process.
Define and develop product positioning, messaging, feature specifications, unique selling proposition and pricing strategies.
Travel is approximately 5-10% annually for customer presentations, trade shows, etc.
Qualifications:
Bachelor's degree in Business, Marketing, or related field; MBA a plus
6+ years of relevant Product Development or Brand experience (Automotive Aftermarket experience preferred).
Strong new product development experience required.
Exhibit understanding of the product commercialization process and documentation and information sharing needs and protocols.
Exhibit understanding of retail, automotive aftermarket, and hardware/distribution business models.
Strong project management skills with the ability to manage multiple projects simultaneously.
Passionate problem solver and creative thinker, with ability to pitch new ideas and be open to feedback.
Analytic and strategic thinking skills, with ability to digest complex information and make data-driven decisions.
Team player who will work well on cross-functional teams including Operations, Finance, Sales, Research & Development, Customer Service, etc.
Confident public speaker with the ability to influence senior level management.
Leadership Traits
Technical Understanding & Business Acumen: Knows the business and the mission-critical technical and functional skills to perform the job at a high level. Understands various types of business propositions and how the business operates. Learn new methods and technologies easily.
Learning Agility: Learns quickly when facing new problems. Is a relentless and versatile learner and is open to change. Enjoys the challenge of unfamiliar tasks and can quickly discern the underlying structure of anything.
Strategic Agility: See ahead clearly and can anticipate future consequences and trends. Is future oriented and offers broad knowledge and perspective. Can scenario plan possibilities and outcomes.
Leadership: Provides the essential critical thinking to determine the necessary approaches to get things done. Offers good judgement about which creative ideas and suggestions will work; can facilitate effective brainstorming, can project how potential ideas could play out in the marketplace.
Create New & Different: Ability to recognize the next great breakthrough. Is creative, visionary, and can create and bring exciting ideas to market.
Action Oriented: Enjoys working hard and is full of energy, steadfastly pushing self and other for results. Can be counted on to exceed goals successfully and is consistently a top performer.
Financial Acumen: Has demonstrated financial acumen, can successfully budget and forecast, and understands cost implications of decisions.
Effective project management skills
Excellent communication skills to all levels of the organization. Strong interpersonal, verbal and written communication skills. Is clear, concise and persuasive. Experience creating and presenting business proposals, handling objections and overcoming obstacles
Salary Target Range: $90,000 - $120,000, bonus eligible
From big benefits to small, we take care of our associates! After 30 days of employment, you will be eligible for a benefits package that includes medical, dental, life, disability and business travel insurance, flexible spending accounts, EAP, stock purchases and vacation/sick days/parental leave.
We also offer a 401(k) plan after three months of employment and offer a company match. Associates are vested in the RPM Pension plan after completing five years of service. Rust-Oleum offers nine paid holidays and two floating holidays per year. You are also eligible to earn three weeks of vacation on an annualized basis.
Rust-Oleum is an equal opportunity employer. Employment selection and related decisions are made without regard to sex, race, age, disability, religion, national origin, color, or any other protected class.Apply for this ad Online!....Read more...
Practice ManagerSalary: £32,000 to £40,000 (4 days) depending on experienceLocation: on-site Leeds LS8 2AL (on-site parking)Hours: 4 days per week (flexible days, Monday essential)Who we areServing the Leeds community for over 30 years, Good Health Centre is a well-established multidisciplinary musculoskeletal clinic, known for delivering high-quality, patient-centred care.Our team of 25+ practitioners covers osteopathy, physiotherapy, acupuncture, and complementary therapies, providing an integrated approach to treatment.Part of Kinetico Health, a growing UK group of private clinics, this is an exciting time to join. You’ll have real ownership of the clinic, supported by a central team across operations, HR, marketing, and strategy.The roleWe are looking for a hands-on, commercially aware Practice Manager to lead day-to-day operations and drive overall clinic performance.Working closely with the Clinical Director and central teams, you will ensure the clinic runs efficiently, delivers an excellent patient experience, and continues to grow in a sustainable way.Key responsibilities
Day-to-day operations and team leadershipOversee daily clinic operations, ensuring smooth scheduling, patient flow, and service deliveryIdentify and implement improvements to systems and processesManage, support, and develop reception and admin staffSupport practitioner onboarding and coordination with the Clinical DirectorAct as the main point of contact for operational and diary-related issuesBuild a positive, accountable, high-performing team culturePatient experience and retentionMaintain high standards across the full patient journeyMonitor enquiries, conversion, feedback, and complaints, resolving issues promptlySupport a welcoming, professional clinic environmentTrack retention and rebooking, working with practitioners to improve outcomesOversee follow-ups and recall campaigns to re-engage patientsPerformance and commercial oversightTrack clinic performance and report regularly to managementMonitor KPIs and identify opportunities for improvementSupport local growth initiatives and maximise clinic capacityWork closely with the Clinical Director to align operational and clinical prioritiesCollaborate with central teams across operations, HR, marketing, and financeOversee key metrics including revenue, utilisation, and staffing efficiencySupport budgeting, stock control, and general financial oversight
Governance and facilities
Ensure compliance with regulatory, health & safety, and data protection standardsMaintain clinic policies, procedures, and risk management processesCoordinate facilities, maintenance, suppliers, and contractors
What we’re looking for
Experience in a Practice Manager or similar operational leadership roleIdeally from healthcare or a service-led environmentStrong organisational and problem-solving skillsProven experience managing and developing teamsCommercial awareness with confidence using KPIs and performance dataExcellent communication and interpersonal skillsHands-on, proactive approach with strong ownershipHigh attention to detail and commitment to quality
What we offer
A key leadership role in a well-established, respected clinicSupport from a growing healthcare groupA collaborative environment with experienced cliniciansOpportunities for development as the business scalesThe chance to make a real impact on performance, culture, and patient experience
FinallyIf you enjoy taking ownership, improving operations, and leading a high-performing team, this is a great opportunity to make a real impact. Please apply with your latest CV. INDHS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
Core-Asset Consulting is working with a leading technology business who is seeking a Content Editor to join their Edinburgh office on a contract until the end of the year.
This is an opportunity to join a collaborative content team, producing clear, engaging and relevant content for professional audiences.
As a Content Editor, you will be responsible for creating and editing high-quality content across a range of channels. You’ll work from detailed briefs, adapt your writing style according to different audiences and objectives, and ensure content is clear, accurate and consistent.
Essential Skills and Experience:
Writing for the web and/or other digital platforms.
Working with content management systems.
Creating or editing content for marketing purposes.
Generating original content ideas and identifying subject matter that will engage and support your audience.
Working with Google Analytics and other content performance measurement tools.
Core Responsibilities:
Creating and editing a variety of content for professional audiences.
Producing content across formats including blog posts, in-depth guides, email communications, newsletters, landing pages, interactive content, printed materials and website copy.
Editing content with precision, removing ambiguity and creating clarity while following established house style and tone of voice guidelines.
Developing an understanding of the organisation’s products and functionality to explain them accurately through content.
Following and contributing to content strategy across different channels.
Supporting senior members of the content team with copy-editing and proofreading where required.
Contributing ideas to content projects and idea-generation sessions.
Creating content and project plans against detailed briefs from marketing colleagues.
Working with stakeholders and collaborators across teams to gather the information required to deliver content to a high standard.
Monitoring content performance, using relevant tools and data to understand the impact of content and identify opportunities to improve.
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland.....Read more...
CRM Manager
Leeds - Hybrid
Up to £50,000 + Great Benefits
The Opportunity:
Get Recruited are recruiting on behalf of a fast growing DTC business who are looking for an experienced CRM Manager to take ownership of the customer lifecycle and help improve how customers are engaged, retained and reactivated.
Working as part of the wider Customer Experience and Product team, you’ll manage CRM activity across email, SMS, WhatsApp and direct mail. This is a good mix of strategy and hands-on delivery. You’ll use customer data and insight to understand different audiences, improve personalisation and continually test what works. Ultimately, you’ll be looking at ways CRM can increase loyalty, reduce churn and improve customer lifetime value.
This is a great opportunity for someone from a CRM Manager, Senior CRM Executive, CRM Manager, CRM & Retention Manager, CRM & Lifecycle Manager, Customer Lifecycle Manager, CRM & Loyalty Manager, CRM Lead or similar.
The Role:
Taking ownership of automated customer journeys across onboarding, nurture, retention, loyalty and re-engagement.
Managing CRM activity across email, SMS, WhatsApp and direct mail, making sure customers receive relevant communications at the right time.
Developing a strong test-and-learn approach across messaging, content, timings and customer journeys.
Building and improving customer segmentation and personalisation using behavioural, transactional and customer data.
Creating triggered campaigns based on customer behaviour and identifying new ways to improve engagement.
Reviewing campaign performance and using the results to continually improve CRM activity.
Producing monthly CRM reporting and sharing performance and key insights with senior stakeholders.
Building email templates within the CRM platform and working alongside the creative team to make campaign creation quicker and more efficient.
Managing the CRM communications calendar and balancing planned campaigns with new opportunities as they come up.
Developing retention and reactivation campaigns aimed at reducing churn and winning back cancelled or lapsed customers.
Using CRM activity to increase engagement, repeat purchases, attachment rates and average order value.
Managing and supporting a CRM Executive, helping with their development while making sure day-to-day activity runs smoothly.
The Person:
Strong CRM and lifecycle marketing experience within a DTC or subscription-based business.
Experience building and optimising automated customer journeys.
A good understanding of customer retention, reactivation and loyalty strategies.
Hands-on experience with CRM platforms such as Iterable, Klaviyo, Braze or similar.
Experience running campaigns across email, SMS and other direct marketing channels.
Strong knowledge of segmentation, personalisation and behavioural triggers.
Experience with A/B testing and using campaign data to make decisions.
A commercial mindset and a good understanding of metrics such as customer lifetime value, churn, repeat purchase rate and AOV.
The ability to look at the bigger CRM strategy while still being comfortable getting involved in campaign delivery.
Some knowledge of HTML and design software would be useful, particularly when creating and editing email templates.
Strong communication skills and the confidence to work with different teams and senior stakeholders.
Previous experience managing, mentoring or developing another member of a CRM team.
By sending an application or applying for a job, you consent to your personal data being processed and stored by Get Recruited (UK) Ltd in accordance with our Cookie & Privacy Policy (available in the footer on our website). Get Recruited (UK) Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. We are an equal opportunities employer and we never charge candidates a fee for our services.....Read more...
