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Director - Luxury Hospitality & Events Club
Job title: Director – Luxury Hospitality & Events ClubLocation: MadridSalary: € CompetitiveStart: ASAP On behalf of a distinguished client, we are searching for an experienced Director of Hospitality & Events to take full ownership of a private members' club with integrated event facilities and hotel operations. This is a rare opportunity for a commercially minded hospitality leader to shape unforgettable experiences while driving tangible business results.You will hold end-to-end responsibility for both the club and its hospitality offering — ensuring every member, guest and client enjoys a flawless experience — while also owning the vision, promotion and delivery of the group's full calendar of events, brand activations and signature experiences. Your mandate: make every occasion profitable, elevate the brand, and grow the business.Key responsibilities:Career Path From luxury hospitality (five-star hotels, luxury residences, private members' clubs, or high-end service environments)Strong commercial training with a proven track record in revenue generation, membership sales, and partnership developmentInternational outlook — experience across multiple markets and cultures; fluent English essential, additional languages valuedPR and brand-building experience, with strong media relationships and a proven track record in premium press Deep Knowledge of the Madrid Market Deep knowledge of the Madrid market: its premium lifestyle, gastronomy, culture, and social sceneFully up to date on Madrid trends: emerging neighborhoods, luxury retail and hospitality openings, gastronomic and nightlife movements, and the evolution of the city's high-net-worth and international communitiesKnows the "who's who" of Madrid: key players, trendsetters, institutions, and decision-makers across the business, diplomatic, and cultural spheresAble to anticipate what Madrid's premium audience will demand next — and position the building ahead of the trends, not behind them Events Strategy and Sector Mastery Extensive command of events: broad experience designing, curating, and executing high-level events (cultural, gastronomic, social, corporate)Able to define and lead the venue's events strategy: programming calendar, positioning, target audiences, and pricing/revenue modelTurns events into brand-building and member-acquisition tools, not mere occasionsEnsures every event reinforces the prestige and exclusivity of the building and its club Networking and Connections Exceptional networker, with an active, high-quality network across business, diplomatic, cultural, and lifestyle circlesSkilled at creating meaningful connections: bringing together members, brands, partners, and influencers to generate value for the clubA born "connector" who opens doors and facilitates introductions that strengthen the building's ecosystemComfortable building relationships with high-net-worth individuals, businesses, and institutional stakeholders Commercial and Business Development Designs and executes strategies to grow memberships, premium space occupancy, and complementary revenues (events, F&B partnerships, sponsorships)Negotiates high-value contracts and partnershipsManages the P&L with an entrepreneurial, growth-oriented mindsetPositions the venue as a benchmark brand Member Growth and Retention Focused on expansion and developmentProven ability to attract, qualify, and onboard new members aligned with the club's exclusive positioningBuilds retention and loyalty through curated programming, personal relationships, and a sense of communityTurns members into ambassadors of the clubUses member insight and CRM discipline to anticipate needs and reduce churn Service and Leadership Style Elevates every touchpoint to the luxury hospitality standardPhysical presence and hands-on involvement: leads from the floor, not from the officeRegularly walks the building and oversees all daily activity — operations, events, and staff — ensuring flawless execution in real timeAvailable, visible, and accessible throughout the daily life of the buildingTrains and guides teams that deliver anticipatory, discreet, personalized service Personal Qualities Charismatic and refined; an elegant public image for the building and its clubImpeccable taste and aesthetic sensibilityEntrepreneurial and business-orientedDiscreet, trustworthy, and emotionally intelligentBilingual Spanish/English (additional languages are a plus) Key requirements: A degree in Tourism, Business Administration, Hospitality Management, Marketing or a related field.7–10+ years of senior experience in hotel management, private clubs, premium hospitality or events.A proven track record of organising high-end events and curated experiences.A genuinely commercial mindset — you think in terms of sales, revenue and return.Demonstrated fluency with budgets and P&L management.Outstanding leadership, negotiation and stakeholder-management skills.Full professional English and Spanish; additional languages are a plus. Job title: Director – Luxury Hospitality & Events ClubLocation: MadridSalary: € CompetitiveStart: ASAP In case your experience and skills match the above requirements, we invite you to apply. For any further details, please address your message to luizas@corecruitment.com ....Read more...
Sales Consultants
Ready to Start a Career in Sales?Are you ambitious, motivated, and driven by earning potential?Whether you’re looking to start your first sales role or you’re an experienced salesperson seeking a fresh opportunity, our client would love to hear from you.They are one of the South Coast’s largest and fastest-growing home improvement companies. Last year they achieved a record-breaking £5.1 million turnover, making them the biggest office on the South Coast, and they’re continuing to grow.They specialise in supplying and installing high-quality, A-rated windows, doors, conservatories, porches, and other home improvement products that help homeowners improve their properties, reduce energy bills, and increase comfort.The Role As a Sales Consultant:You’ll attend pre-booked appointments at customers’ homes to carry out home assessments and provide quotations for their products.No cold calling. No door knocking. No canvassing.Every appointment is generated through the company's extensive marketing campaigns and is pre-qualified and confirmed before it reaches you. Your focus is simply on providing excellent customer service and closing sales.Your Responsibilities: Attend warm, pre-booked customer appointments.Carry out home assessments and provide quotations.Recommend the most suitable products for customers’ needs.Travel to and from customer appointments.Deliver an outstanding customer experience. No Experience? No Problem.They provide full paid training, so previous sales experience isn’t essential.Many of their top-performing consultants have come from backgrounds including: Carpentry - Taxi driving - HM Forces - Insurance - Finance - Motor trade - Customer service - And many moreWhat They’re Looking For: Excellent communication and people skills.Self-motivated and target-driven.Professional appearance and attitude.A strong desire to succeed.Full UK driving licence and access to your own vehicle (essential). What They Offer £40,000–£66,000 OTE with uncapped earning potential.Uncapped commission of up to 25% on every completed sale.Full paid training.Immediate starts available.Christmas and New Year off every year.Company incentives, rewards, and team days out.Early finish incentives.Ongoing coaching, development, and support.Clear career progression opportunities.Join a company that genuinely values both its customers and its employees. Do I need my own vehicle?Yes. A full UK driving licence and your own reliable vehicle are required.Are the appointments provided?Yes. Every customer appointment is pre-booked.Apply TodayIf you're looking for a career as a Sales Design Consultant, Field Sales Consultant, Customer Advisor, Customer Representative, our client would love to hear from you. *PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
Sales Consultants
Ready to Start a Career in Sales?Are you ambitious, motivated, and driven by earning potential?Whether you’re looking to start your first sales role or you’re an experienced salesperson seeking a fresh opportunity, our client would love to hear from you.They are one of the South Coast’s largest and fastest-growing home improvement companies. Last year they achieved a record-breaking £5.1 million turnover, making them the biggest office on the South Coast, and they’re continuing to grow.They specialise in supplying and installing high-quality, A-rated windows, doors, conservatories, porches, and other home improvement products that help homeowners improve their properties, reduce energy bills, and increase comfort.The Role As a Sales Consultant:You’ll attend pre-booked appointments at customers’ homes to carry out home assessments and provide quotations for their products.No cold calling. No door knocking. No canvassing.Every appointment is generated through the company's extensive marketing campaigns and is pre-qualified and confirmed before it reaches you. Your focus is simply on providing excellent customer service and closing sales.Your Responsibilities: Attend warm, pre-booked customer appointments.Carry out home assessments and provide quotations.Recommend the most suitable products for customers’ needs.Travel to and from customer appointments.Deliver an outstanding customer experience. No Experience? No Problem.They provide full paid training, so previous sales experience isn’t essential.Many of their top-performing consultants have come from backgrounds including: Carpentry - Taxi driving - HM Forces - Insurance - Finance - Motor trade - Customer service - And many moreWhat They’re Looking For: Excellent communication and people skills.Self-motivated and target-driven.Professional appearance and attitude.A strong desire to succeed.Full UK driving licence and access to your own vehicle (essential). What They Offer £40,000–£66,000 OTE with uncapped earning potential.Uncapped commission of up to 25% on every completed sale.Full paid training.Immediate starts available.Christmas and New Year off every year.Company incentives, rewards, and team days out.Early finish incentives.Ongoing coaching, development, and support.Clear career progression opportunities.Join a company that genuinely values both its customers and its employees. Do I need my own vehicle?Yes. A full UK driving licence and your own reliable vehicle are required.Are the appointments provided?Yes. Every customer appointment is pre-booked.Apply TodayIf you're looking for a career as a Sales Design Consultant, Field Sales Consultant, Customer Advisor, Customer Representative, our client would love to hear from you. *PLEASE NOTE – by applying to this position, you agree for your CV to be submitted to our client, who shall contact you directly, should your application make their short-list. You also agree to our Privacy Policy: acapella-recruitment.co.uk./privacy-policy.html which can be found on our website. ....Read more...
General Manager
Location: BrusselsSalary: NegotiableLanguages: French and EnglishI am seeking an experienced, commercially driven Senior General Manager to lead a high-volume hotel in Brussels.This is a senior leadership role for an accomplished hotelier with strong operational depth, financial accountability, and the ability to manage complex stakeholder relationships.You will lead the full hotel operation, driving commercial performance, guest experience, service quality, team engagement, and profitability across a multi-outlet environment.Role OverviewAs Senior General Manager, you will have full responsibility for the hotel’s operational and commercial performance, including rooms, food and beverage, events, guest experience, finance, people, and stakeholder relationships.You will lead a large, multicultural team and work closely with ownership, corporate leadership, and local partners to deliver sustainable growth and long-term asset value.The successful candidate will bring at least 15+ years of hospitality leadership experience, including substantial General Manager experience in high-volume, complex, multi-outlet environments.You will be comfortable being visible on the floor, making decisive operational decisions, and balancing guest experience, team wellbeing, commercial performance, and owner expectations.Key ResponsibilitiesOperational Leadership Provide overall leadership for all hotel departments, including Rooms, Front Office, Housekeeping, Food & Beverage, Events, Engineering, Finance, HR, Security, and support functions.Ensure consistent delivery of service standards, brand standards, quality expectations, and guest-experience objectives.Conduct regular property inspections and address service, staffing, safety, maintenance, and quality issues promptly.Lead a high-volume operation with confidence, maintaining calm, visible, and decisive leadership during peak periods, events, and challenging operational situations.Ensure operational readiness across all outlets, meeting spaces, guest areas, and support functions.Drive continuous improvement in productivity, efficiency, standards, and guest satisfaction. Financial and Commercial Performance Hold full P&L accountability, including revenue, profitability, cost control, labour productivity, and operating performance.Own the annual budget, monthly forecasts, reforecasts, and capital-expenditure planning.Work with Revenue Management, Sales, Marketing, and Finance to optimise occupancy, ADR, RevPAR, F&B revenue, event revenue, and profitability.Identify commercial opportunities, develop partnerships, and strengthen revenue generation across rooms, F&B, meetings, events, and ancillary services.Monitor financial performance, departmental costs, productivity, and margin performance, taking timely corrective action where required.Balance commercial opportunity with brand standards, guest experience, and long-term asset value. Food & Beverage and Events Lead and develop a complex, multi-outlet F&B operation, including restaurants, bars, banqueting, events, room service, and ancillary revenue streams.Work with F&B leadership to develop concepts, menus, service standards, programming, and commercial opportunities.Support high-profile events, private dining, conferences, and large-scale banqueting activity.Ensure consistent food quality, service delivery, hygiene, safety, and guest satisfaction across all outlets.Develop partnerships and local programming that strengthen the hotel’s positioning and revenue performance. People and Culture Lead, recruit, develop, and retain a high-performing, multicultural leadership team and workforce.Build a culture of accountability, service excellence, collaboration, and continuous improvement.Set clear departmental KPIs, conduct performance reviews, and hold department heads accountable for delivery.Support talent development, succession planning, employee engagement, and leadership capability.Work closely with HR to maintain a positive employee experience, manage employee-relations matters, and ensure fair and respectful leadership practice. Stakeholder and Owner Relations Act as the primary representative of the hotel to owners, investors, asset managers, corporate leadership, and external partners.Provide transparent performance reporting, including financial, guest-experience, commercial, and operational insights.Manage CAPEX priorities, asset-improvement plans, and long-term investment decisions in partnership with ownership.Build strong relationships with local authorities, suppliers, business partners, community organisations, and key market stakeholders.Balance owner interests, brand standards, guest expectations, and operational realities to create sustainable value. Compliance and Risk Ensure full compliance with Belgian and EU legal, regulatory, licensing, health-and-safety, food-safety, insurance, data-protection, and employment requirements.Maintain robust operational controls, policies, procedures, and audit-readiness standards.Lead risk management, crisis response, incident management, and business-continuity planning.Ensure the safety and wellbeing of guests, employees, and contractors across the property. Candidate ProfileExperience Minimum 15+ years of hospitality leadership experience.Significant experience as a General Manager, Hotel Manager, or senior multi-department leader.Proven experience in a high-volume hotel environment with complex, multi-outlet F&B operations.Experience managing large teams, ideally 200+ employees.Strong background in rooms, F&B, events, commercial performance, and owner or stakeholder relations.Experience working with owners, investors, asset managers, corporate leadership, and external partners.Track record of delivering financial performance, guest-satisfaction improvement, operational transformation, and team engagement. Skills and Attributes Fluent English and French, both written and spoken.Strong commercial and financial acumen, including P&L, budgeting, forecasting, cost control, and revenue optimisation.Hands-on leadership style, with a visible presence across the hotel and a willingness to get involved in operational detail.Confident decision-maker who remains calm and effective under pressure.Strong stakeholder-management and relationship-building skills.Excellent communication, coaching, and people-leadership capability.Creative and commercially minded, with the ability to develop new concepts, partnerships, and guest experiences.Highly organised, detail-oriented, and able to manage multiple priorities simultaneously.Energetic, resilient, and passionate about delivering outstanding hospitality. ....Read more...
HEAD OF OPERATIONS & EVENTS
PRIDE IN LONDON: HEAD OF OPERATIONS & EVENTS Reports to: Chief Executive Officer Contract: full-time, permanent, paid role Location: London-based, with hybrid working Salary: up to £65,000 per annum Start date: as soon as possible; flexibility for the right candidate Working hours: full-time, with regular evening and weekend work around events THE OPPORTUNITY Lead the operational planning and safe delivery of one of the world's most visible Pride celebrations. About Pride in London London LGBT Community Pride CIC (LLCP), known as Pride in London, is a dynamic, predominantly volunteer-powered organisation. We deliver London's annual Pride celebrations and work year-round to champion LGBTQIA+ visibility, unity and equality. We are building our first full-time paid leadership team to strengthen organisational capacity, professionalise delivery and support our volunteers. Any surplus generated by our Community Interest Company is reinvested in our organisation, programmes and initiatives for the LGBTQIA+ communities we serve. THE ROLE The Head of Operations & Events is a senior, hands-on leadership role with overall accountability for the planning, coordination and safe operational delivery of the Pride in London Parade, festival footprint and associated events. Reporting to the CEO and working closely with the Head of Partnerships and other functional leads, the postholder will translate Pride in London's ambitions into robust plans, budgets, approvals, operating procedures and contingency arrangements. They will lead the year-round Operations & Events team of more than 40 volunteers, manage appointed production and specialist partners, and coordinate a significantly larger event-day workforce. WHAT SUCCESS WILL LOOK LIKE Pride in London's Parade, festival and associated events are delivered safely, professionally, inclusively and within agreed scope and budget. A clear multi-year operations and events strategy supports sustainable growth and continuous improvement. Statutory applications, licences, event plans and stakeholder approvals are complete, accurate and secured on time. Production partners, suppliers, volunteers and internal teams work to clear plans, responsibilities and operating procedures. Risks, incidents and emerging issues are identified early, escalated appropriately and managed effectively. Accessibility, sustainability, resident and business considerations are embedded throughout planning and delivery. KEY RESPONSIBILITIES Operational strategy and planning Develop and deliver a multi-year operations and events strategy aligned with Pride in London's organisational plans, growth ambitions and available resources. Own the integrated master delivery plan, critical path, milestones, dependencies and operational readiness process. Translate strategic priorities into practical event plans, production schedules, operating procedures and team responsibilities. Lead post-event evaluation, lessons learned and continuous improvement, ensuring actions are tracked into the next planning cycle. Advise the CEO and leadership team on operational feasibility, capacity, risk, cost and delivery implications. Event delivery and production management Lead end-to-end planning and delivery across pre-production, build, live operations, breakdown and post-event evaluation. Manage the appointed production partner and relevant specialist suppliers, setting clear scopes, deliverables, standards and reporting arrangements. Oversee event infrastructure, site and route planning, logistics, staging interfaces, traffic and crowd considerations, welfare provision, communications and operational control arrangements. Ensure all teams have clear, current and understood event documentation, including operating procedures, schedules, maps, contact structures and escalation routes. Coordinate event-day command, control and communications arrangements, ensuring decisions and incidents are recorded appropriately. Ensure contractor and supplier performance is monitored and that delivery issues are resolved promptly. Safety, compliance and crisis management Own the development and maintenance of the event management plan and associated operational documentation, working with competent specialist advisers where required. Coordinate statutory applications, permissions, licences and submissions, ensuring deadlines and conditions are understood and met. Maintain the organisational crisis management plan and lead scenario planning, exercises, briefings and operational readiness checks. Ensure proportionate risk assessments, contingency plans, emergency procedures, safeguarding, welfare and incident-management arrangements are in place. Promote a strong safety culture and ensure responsibilities under relevant health and safety, licensing and event requirements are clearly allocated. Escalate significant safety, compliance, financial or reputational risks promptly to the CEO and relevant governance leads. Stakeholder and agency relationships Act as a senior operational representative with the Greater London Authority, Westminster City Council, Metropolitan Police Service, emergency services, transport bodies and other city agencies. Lead or support planning meetings, Safety Advisory Group engagement, site visits, briefings and debriefs as required. Build trusted, constructive relationships with landowners, venues, local authorities, residents, businesses and community stakeholders. Coordinate clear and timely communications on road impacts, access, noise, operating hours, local concerns and event-day arrangements. Represent Pride in London professionally and ensure commitments made to stakeholders are tracked and delivered. Budget, procurement and commercial delivery Develop, manage and report on operations and events budgets, forecasts and commitments, maintaining clear control of costs and variances. Support procurement and contracting of production partners, suppliers and specialist services, working with finance and legal colleagues. Review quotations, scopes and change requests to ensure value for money, operational need and appropriate approval. Work closely with the Head of Partnerships to assess activation proposals, protect operational integrity and ensure contractual commitments are feasible and safely delivered. Maintain accurate records to support invoicing, reconciliation, audit and post-event reporting. Cross-organisational coordination Work collaboratively with partnerships, marketing, communications, community engagement, people, finance, accessibility, volunteer and programme leads. Identify and manage operational dependencies across staging, broadcasting, partnership activations, accreditation, hospitality, volunteers, parade groups and public information. Set clear planning deadlines and provide practical guidance so teams understand what is required of them and when. Build organisation-wide operational readiness through briefings, exercises, documentation and coordinated decision-making. Provide regular progress, budget, risk and readiness reports to the CEO and, where required, the Board or relevant committee. Accessibility, inclusion and sustainability Embed accessibility and inclusion in route, venue, infrastructure, communications, welfare and audience planning from the outset. Work with accessibility and community leads to identify barriers and implement practical, properly resourced solutions. Develop and implement realistic environmental and sustainability measures, including waste, transport, materials, power and supplier exp ....Read more...