To provide specific administrative support for the Student Services Department.
Information, Advice, Guidance and Reception:
Greet customers and respond to personal, telephone and email enquiries
Sign visitors into the college system and inform staff member of the arrival
Provide information, advice and guidance on the range of courses available
Assist with the enrolment process of FT 16-18 students
Assist in taking and processing student course and trip payments
Admissions
Assist in the delivery of our FT admissions process, including course entry requirements advice and guidance
Assist in processing all FT course applications
Assist in arranging pre-course interviews, liaising with course team leaders and tutors
Assist in sending offers of places to successful students
Contribute to and attend the College Open Days and other marketing events
Funding and Bursaries
Assist in the processing of all bursary applications
Engage with staff and students in the awareness and availability of funding/bursaries available
Send award letters to students once the application has been approved
To undertake responsibility for placing orders for the department:
Ensure suppliers have valid accounts with the college
Set up accounts for new suppliers
Administer orders requested by Student Services Manager
Maintain records of orders raised
Other responsibilities:
Handle day-to-day student enquiries, passing on information to teaching staff or other service areas as required
To undertake any other additional duties consistent with the role as may be deemed appropriate by your line manager
You will also be required to work and adhere to the college's procedures and policies in the following:
Health andSafety
Safeguarding
Equality & Diversity
GDPR
Professional Conduct
You may be required to work outside of traditional office hours to meet the needs of the business on occasions, for example, weekends and evenings. It is expected that holiday entitlement should be taken at times convenient to the department.Training:Apprenticeship teaching will be a mix of face to face classes and remote learning for six hours per week.Training Outcome:After successful completion of the apprenticeship there may be the opportunity to continue with your employment with Bath College.Employer Description:Bath College is a further education college with two colleges one in Bath City Centre and the Somer Valley Campus located in Radstock. The College also offers Higher Education courses and has its own Undergraduate building.Working Hours :Monday to Friday 8.30am until 5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To welcome visitors to the academy, ensuring signing in procedures are followed, receiving and prioritising incoming telephone calls, dealing with them appropriately including accurately recording messages as required
Undertake administrative tasks, such as photocopying, fax transmissions, processing mail, maintaining filing systems, archives and resource libraries and updating information
To provide administration duties to Trust Executives including the Trust Clerk, Trust Sports Alliance team, Trust Finance and Estates Team
To provide support to the Trust Clerk with governance and general administration duties
Monitor and update Executives' diaries when required
To learn how to answer and resolve issues for staff, customers or other agencies
To support the Trust Executives with undertaking data/evidence retrieval
To bring ideas to the Trust and develop these for marketing
Be aware of and comply with policies and procedures relating to child protection, health, safety and security, confidentiality and data protection, reporting all concerns to an appropriate person
Be aware of and support differences and ensure equal opportunities for all
Contribute to the overall ethos/work/aims of the Trust
Appreciate and support the role of other professionals
Attend and participate in relevant meetings as required
Participate in training and other learning activities and performance development as required
Be aware of and comply with safeguarding responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures. This may include reference to the Shropshire Career Pathway Safeguarding JD for school staff
Be aware of and comply with data protection responsibilities as outlined in the Trust’s Staff Code of Conduct and related policies and procedures
Any other duties that the CEO or trustees feel are commensurate with the post. Whilst every effort is made to explain the main duties and responsibilities of the post each individual task undertaken may not be identified
Training:
Business Administrator Level 3
Telford College - Haybridge Campus, Haybridge Road, Wellington TF1 2NP
Two days and months at college for days of learning, fortnightly on a Wednesday
You will have a mentor on-site to support you with training
Training Outcome:This role could lead to a permanent position within the Trust Central team and continued additional training to support a career in this area of work.Employer Description:TrustEd Schools Alliance is a Multi Academy Trust based in Shropshire. We have nine schools and approximately 900 staff and nearly 5000 students. As an apprentice for Trust Central you will be based in Bridgnorth with our central team.Working Hours :Monday to Friday, (hours will be confirmed the interview process)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Good time management,Good interpersonal skills,Good prioritisation,Computer literate....Read more...
To organise meetings, manage diaries and provide administrative support to the programmes office (such as minute-taking and following-up actions) as and when required
To support the Heritage Programmes in the management of documentation and records relating to BFI National Archive projects and aid in the embedding of good records management. Ensuring confidential material is handled in compliance with the BFI’s procedures
To support project teams in the gathering and reporting of key tracking data and other project information
To support the maintenance of financial records, including tracking budget requests for travel and training/conferences etc.
To attend internal cross-departmental meetings and external meetings as necessary
Provide diary and logistical support to the project teams for outreach, engagement and marketing activities
Work collaboratively and collegiately across the Heritage Programmes team and BFI National Archive
Support the project and Programmes teams in managing communications with partners and 3rd party suppliers, where necessary
Manage survey responses for activities across projects, including tracking demographic data
To support the programme team to promote the aims and outputs of the programme both internally and externally of the BFI
To support events and activities from time to time across the UK
Additionally:
Be an ambassador for the BFI and maintain a professional approach at all times
Create and maintain good working relationships with all BFI colleagues
To promote and support diversion and inclusion in all activities
To be aware of and act in accordance with the BFI’s environmental sustainability plans and approach at all times
Training:To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:The British Film Institute (BFI) is a film and television charitable organisation which promotes and preserves film-making and television in the United Kingdom. The BFI uses funds provided by the National Lottery to encourage film production, distribution, and education.
The BFI was established in 1933 to encourage the development of the arts of film, television and the moving image throughout the United Kingdom, to promote their use as a record of contemporary life and manners, to promote education about film, television and the moving image generally, and their impact on society, to promote access to and appreciation of the widest possible range of British and world cinema and to establish, care for and develop collections reflecting the moving image history and heritage of the United Kingdom.Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative....Read more...
We're on the lookout for new Waiting teammates to join our team!
New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you're an expert now or you're just starting out, we're here to help you become your absolute best.
As part of our Waiting team you'll: Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
* Be responsible for taking orders, serving and upselling our fantastic food and drinks
* Be passionate about providing brilliant customer service
* Care about the wider team, turning your hand to support wherever needed
* Gain people, marketing and operational skills whilst getting paid for it!
* Be encouraged to grow and develop whilst achieving a long-term career (if that's what you're after)
What comes next is up to you: Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre we have a range of career pathways to suit all.
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
* 30% off at all our pubs, restaurants, and hotels
* A reliable hours contract, to give you the security you deserve
* Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
* Flexible and part time hours offered to work around your family or higher education
* Exciting range of high street, online discounts and cashback offers
* Fantastic range of apprenticeship programmes to support your career
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
* Access to Licensed Trade Charity for financial, mental, and emotional well-being support
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.
At Marston's, you will be working towards your Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 Apprenticeship qualification over the course of 15 months.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service Level 2 including Functional Skills in maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
We're on the lookout for a new Bar Apprentice to join our team!
Make a name for yourself in our front of house team. Turn your hand to some new skills or polish up on some old ones. You'll be part of a team delivering an experience that get's our guests coming back for more. Plus, within a social and lively environment you'll get to have a laugh along the way.
As part of our Bar team you'll: Be the face of the pub, welcoming guests with a smile and looking after them throughout their visit. With a cheerful and enthusiastic energy, you'll also -
* Help to create and maintain a vibrant, welcoming atmosphere
* Be knowledgeable when taking orders/ serving - upselling - our fantastic drinks.
* Be passionate about providing brilliant customer service
* Care about the wider team, turning your hand to support wherever needed
* Gain people, marketing and operational skills whilst getting paid for it!
* Provide award winning training and apprenticeship opportunities, allowing you to grow and develop whilst achieving a long-term career (if that's what you're after)
Come as you are. Personality counts for more than anything else here. So, whether you're an expert now, or you're just starting out, we'll accept you and celebrate you for being you.
What your apprenticeship includes:
* A blend of virtual and in person meetings with your Learning Coach every 4-6 weeks.
* A hands on, practical approach to learning to ensure you are able to achieve your goals.
* On the job and off the job training.
* Functional skills in Maths and English (if you haven't already achieved your GCSEs)
What you get from us: At the Whittington Cat we're one big family. We put our people first, which is why we offer real benefits including:
* Up to 30% discount across high street retailers.
* Scope to build your career and progress through our training and Apprenticeship programmes (including access to our innovative app).
* A friendly and lively atmosphere, working alongside passionate and diverse teammates
At the Whittington Cat, you will be working towards your Hospitality Team Member Level 2 Apprenticeship qualification over the course of 15 months.
We can't wait to see what we can make happen together. The Whittington Cat could be the making of you.Training:Hospitality Team Member Apprenticeship - Licensed Retail Beer & Cask L2 including Functional Skills in Maths and EnglishTraining Outcome:Ongoing training and support, with the opportunity to progress into higher roles.Employer Description:There's nothing better than finding a favourite spot at your local. Whether you stand at the bar for a chat or prefer settling into a comfy chair with a pint, you'll find everything you need at The Whittington Cat in Whitehaven. Come along for the catch ups, the familiar faces and maybe some friendly competition. What'll it be - the usual?Working Hours :Shift work including evenings and weekends, exact shifts to be confirmedSkills: Team Working,Organisation Skills....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Friday, 8.00am - 4.30pm.
30 minute lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Greeting and assisting visitors at the reception
Supporting management with routine tasks as required
Collaborating with various departments to gain operational insight and experience
Supporting the Sales and Marketing team in administrative and organizational tasks.
Entering, updating, and maintaining accurate records within the Company Management System, including spreadsheets
Professionally managing and directing phone calls and emails, ensuring prompt and clear communication
Taking messages and delivering them promptly to the appropriate team members
Receiving and processing customer orders from phone, email, and website sources
Training:Velocity apprenticeship training programmes are delivered virtually by our fully qualified and industry experienced training team. Using their expert knowledge, they will provide the skills necessary to succeed in the workplace and to expand future career prospects.
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their programme.
Successful completion of this apprenticeship gives you an accredited Level 3 Business Administration qualification, with training in how to:
Use multiple IT packages and systems in order to write letters/emails, perform financial processes and analyse data.
Produce accurate records and documents including emails, letters, files, payments, reports and proposals
Exercise proactivity and good judgement, in order to make effective decisions based on sound reasoning
Plan and organise a variety of different tasks in order to manage the expectations of colleagues at all levels
Manage projects, including the use of tools to scope, plan, monitor and report
For a full list of programme modules visit: velocity-pt.co.ukTraining Outcome:
The role offers long term security and the opportunity to progress into a permanent position
Employer Description:Velocity Academy are a post 16 private education institution that was incorporated in 2014. Velocity Academy initially started as a commercial training provider delivering health & fitness qualifications across the North of England. From our successful delivery of classroom and online based qualifications, Velocity Academy gained a rapid reputation of delivering service excellence to our students. Following this model, Velocity Academy is now a private college institution that delivers apprenticeship programmes from level 2 all the way up to degree level apprenticeships. We now boast a diverse portfolio of vocational learning programmes such as business management, administration, health and fitness and technology. Velocity Academy works with a range of businesses from micro SME’s to large corporate organisations, offering services such as apprenticeship recruitment, apprenticeship learning programmes and self-funded courses. Many of our learning programmes are delivered using our innovative course designs that include our award-winning online virtual classrooms. In addition to our digital style of programme delivery, we also offer tailored programmes to match the employer and students needs with our outstanding classroom based tuition. Over 1000 students study and qualify through our institution each year, building both soft and hard skills to help them develop as individuals and enhance the UK economy.Working Hours :Monday - Thursday, 7.45am - 4.30pm and Friday, 7.45am - 3.15pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
1. To assist on Reception and the immediate area, welcoming and supervising visitors.
2. To respond to information and advice queries from students, parents, and external organisations, referring where appropriate.
3. To assist in the management of department’s diaries and booking students with advisers for careers interviews, including mock interviews and personal statement checking.
4. To assist students (and ex-students) with basic UCAS enquiries, such as UCAS registration.
5. To liaise with the Student Services Head of Department and Marketing team to promote Student Services events and activities using graphics and social media:
Throughout College: update College T.V. information screens, liaise with the IT team to develop focused student PC desktop promotion, Impact etc.
Updating Careers boards as appropriate (yearly plan).
Externally: College website, Instagram etc.
6. To help in the update of departments resources i.e. careers leaflets, booklets, virtual communication (TV screens, p.c. screensavers etc.)
7. To assist the Travel & Finance Officer with the following tasks:
Bus passes: Making the bus pass up, distribution and recording
Locker keys: To organise the allocation of student lockers and maintain appropriate records.
8. To ensure the Student Services area is kept tidy.
9. To keep the stationery cupboard stocked and replenish booklets and forms used in the Student Services area when necessary.
10. To assist with administrative tasks, type correspondence and input data as instructed.
11. To complete College Visitor Forms when necessary.Training:Formal training is delivered at HWGTA, located in Worcester (WR4 9GN).
You will receive a training plan that is specific to your qualification, with sessions that are delivered through a combination of face-to-face and remote.
Additional training for functional skills in English and Maths will be undertaken if needed.
You will receive monthly visits from your assigned Learning and Development Specialist, who will set you work, monitor your development and wellbeing, and discuss training sessions. They will also prepare you for your End Point Assessment to gain your Customer Services Practitioner Level 2 qualification.
There is also a five-day teambuilding residential trip that is held in the spring of each year offered to all apprentices on programme.Training Outcome:
Upon the successful completion of the apprenticeship and reviews with your line manager, there may be the possibility of further employment.
Employer Description:Worcester Sixth Form College are specialists in the education of 16-19 year olds and our staff are experts in meeting the needs of this age group. Every year we admit 900 or so students from the whole county of Worcestershire and from surrounding areas. This enables us to offer an exceptionally wide range of courses and flexible programmes in which any course can be combined with virtually any other course. Our students are highly successful, not just academically, but in many other kinds of endeavour, including sports, performing arts, music, Duke of Edinburgh, charity fund raising and a wide variety of other extra-curricular areas.Working Hours :Monday to Friday, 8.30am to 4.30pm, with half an hour unpaid for lunch break and one day finishing at 4.00pm. There may be some days that start at 8.00am if there is a need to cover reception.Skills: Communication skills,IT skills,Number skills,Team working,Literate,Ale to work independently,Excellent telephone manner,Proactive attitude,Trustworthy,Self-motivated,Confident,Honest,Ability to follow instructions....Read more...
Administrators handle the day-to-day tasks in an office and make sure things run smoothly. This sort of work requires a strong sense of responsibility, accuracy and attention to detail. As a business and administration apprentice, your exact duties will depend on your employer and the department that you are working in, but could include:
• Typing up board meeting documents
• Putting financial information together in spreadsheets
• Responding to emails and post
• Producing reports for a senior manager
During your apprenticeship you could be placed in one of the following departments:
• Sales
• Distribution
• Marketing
• Network Development
• Finance
• Parts and Service
• Technical CentreTraining:All learners will be required to work the minimum apprenticeship duration of 30 hours per week. At least 20% of your working hours will be allocated to 'off-the-job' training. We'll support you to understand the working hours during the recruitment process.
Your Development:
Our Apprenticeship Programme is an excellent way of ensuring we have high quality people working within our business. We're looking for ambitious candidates ready to take ownership of their development, work hard to achieve their potential and grow with an ambitious employer.
The Programme typically lasts between 12 and 24 months dependant on the career path chosen and you'll achieve a nationally recognised qualification.
We will support you to gain your Functional Skills, Core Skills in Scotland, if you require them in Maths and English.
Block training is complemented by a combination of regular coaching visits from one of our experienced Coaches as well as Virtual Classroom sessions and E-Learning modules.Training Outcome:There are lots of opportunities to develop your career within our expanding business. Your early development is carefully mapped through your Apprenticeship journey with your learning focused toward achieving an industry recognised qualification.
This is the grounding for your future development within the network and opportunities exist, once qualified, to further develop your skills and to move into new roles.Employer Description:Here at Volvo Cars, we’ve set our targets big. Being all electric by 2030 and climate neutral by 2040 are just two. We’re also bringing software development in-house and moving car sales online.Freedom to be
By living our values, we create a safe, inclusive space for everyone to express themselves and contribute. When we stand united, we transcend all differences. Through respect and empathy, we make sure everyone has the freedom to be who they are in a personal, sustainable and safe way – echoing our company's mission of freedom to move.
Diversity makes better decisions
As an ambitious premium brand, inclusion is vital for us. We need to attract, develop and retain global talents to thrive, and be the best we can be. We aim to be a global, diverse company – not just a “one voice” company. Inclusion boosts engagement, morale, retention and in turn, profit.Working Hours :A typical working week could be 38 hours, e.g. Monday to Friday 9am- 5pm, however your exact hours will be confirmed at interview.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Patience....Read more...
The role / Duties:
You will work with our experienced team to provide day-to-day analysis support to our commercial and operational teams.
The analysis you produce will be used by the business teams to support decision making, drive change and assess performance.
As part of your role you will have the opportunity to complete the Data Analyst Level 4 apprenticeship where you will have the opportunity to develop your skills in PowerBI, SQL Server, SSIS, Python, R programming languages and cloud technologies and apply these in real life scenarios through your day-to-day role.Training:Why choose our Data Analyst apprenticeship?QA's Data Analyst Level 4 apprenticeship develops the skills needed to collect, organise and study data to provide valuable business insight.
The principles of data analytics are being applied across just about every industry. Using past-event data, analysts are making important insight-based business decisions and driving customer value across every team and function, including operations, finance, sales and marketing.
At QA we have deep-rooted expertise in Data, Analytics and AI. Our solutions transform the way that individuals use data and enable organisations to make more data-driven business decisions.
QA's Data Analyst Level 4 apprenticeship programme enables your organisation to:
Build the skills and capabilities you need throughout your organisation to analyse, interrogate and present technical data, providing informed and valuable business insights to a range of stakeholders.
Upskill or reskill your existing workforce with data skills and create analysts for the modern day workplace.
Recruit and harness a new talent pathway: QA can help you cost-effectively recruit diverse, ambitious talent into your business and help you build a pipeline of data literacy talent.
Training Outcome:You will be expected to proactively work with the rest of the BI team and key stakeholders across the business and upon successful completion of your apprenticeship will have the opportunity to specialise as you develop your skills and experience and become a subject matter expert in data analysis.
Our perks and benefits:Our colleagues are the heart of everything we do and play a vital role in our success. We like to recognise all their hard work with our rewards and benefits package in addition to your basic salary. Our benefits cover everything from saving for the future, health & wellbeing and training, personal development & recognition.
This includes:
Discretionary Bonus scheme
Company Shares Option Plan
Simply Health Cash Plan
Holiday entitlement (33 days inclusive of bank holidays)
Apprenticeships, study support and opportunities for progression and development
Confidential 24/7 365 employee assistance helpline
Agile and collaborative office environment with free parking, fruit, biscuits, and drinks
Regular social events, charity events and volunteering opportunities
Contributory pension scheme
Life insurance (4 x basic salary)
Employer Description:The UK Tote Group is the proud owner and steward of the Tote, the UK’s leading pool betting operator since 1928. We’re passionate about all things racing, we love the sport and it’s in our DNA. You will find us online and across many racecourses in the UK and Ireland.
Our headquarters in Wigan is the main hub for our team of over 200 innovative and ambitious experts dedicated to delivering our vision of providing the best betting experience for racing fans.Working Hours :9am to 5pm, Monday to Friday,Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Non judgemental,Experience with BI tools,Experience with writing SQL,Microsoft Excel experience....Read more...
Main duties will include:
Lettings/Transport:
Reporting to the Operations Manager, you will be responsible for maximising the School’s facilities by running an efficient lettings service for interested external parties.
Main responsibilities
· In conjunction with the Operations Manager and Pool Manager, manage all swimming lettings’ enquiries and respond accordingly.
· In conjunction with the Operations Manager and Site Supervisor, manage all corporate lettings’ enquiries in relation to staffing levels.
· Provide an administration service to ensure all new and repeat bookings are managed in accordance with compliance and health and safety requirements.
· Liaise with Marketing to promote external lettings on relevant social media platforms.
· Carry out risk assessments as and when required.
· Working with the Operations Manager, set and review annual pricing structures in accordance with external market.
· Seek new opportunities for lettings and follow up with any potential new customers.
· Provide an excellent professional level of customer service to all existing and potential new customers, ensure repeat bookings are maintained wherever possible. · Book and manage all internal sports related transport, ensuring keys are given out and returned promptly.
School Buses
Job purpose summaryReporting to the Financial Controller, you will be responsible for managing the administration around Kura (school bus app).
Main responsibilities· Respond to all parent bus enquiries throughout School bus email address.
· Send activation codes to parents and assist using the app where necessary.
· Look into Kura queries and any finance related matters concerning routine bus trips.
· Track passenger usage / bus arrival and departure times.
· Deal with any lost property queries and direct as appropriate.
· Be the point of contract for Acklams, parents and students concerning school buses.Training:The training will take place onsite at Hymers College with training from highly skilled members of staff and the Skill Coach visiting regularly delivering sessions.Training Outcome:On completion of the apprenticeship, for the right candidate there is a full time position or further learning progression available Employer Description:From Pre-School right through to Sixth Form, Hymers offers the very best in education, facilities, pastoral support and co-curricular opportunities for those aged 3 - 18.
As one school, on two sites, with one collective vision, at Hymers Hessle Mount and Hymers College we put our children at the centre of all that we do.
On both campuses, creative and dynamic teachers support pupils on their learning journey, inspiring them to become independent thinkers who are interested and engaged in the world around them.
Hymers also offers a supportive system of pastoral care with a strong tutorial system and House system. We recognise that the social and emotional development of pupils is of equal importance to their academic progress. As such, the co-curricular offering outside the classroom is second-to-none.Working Hours :Monday to Friday 8am - 4:30pmSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Presentation skills,Team working,Initiative,Telephone manner....Read more...
We're on the lookout for new teammates to join our team!
What you get from us: You'll be joining a pub company that's been voted - Best Pub Employer (501+ Employees) at The Publican 2024 Awards. We put our people first, which is why we offer real benefits including:
30% off at all our pubs, restaurants, and hotels
A reliable hours contract, to give you the security you deserve
Refuel at work with our £4.50 meal deal option whilst on shift, including popular menu dishes plus a drink
Flexible and part time hours offered to work around your family or higher education
Exciting range of high street, online discounts and cashback offers
Fantastic range of apprenticeship programmes to support your career
A friendly and lively atmosphere, working alongside passionate and diverse teammates
Access to Licensed Trade Charity for financial, mental, and emotional well-being support
New to hospitality? You won't be for long! Make a name for yourself in one of our pubs. Our Waiting teams are at the heart of it all, right where the magic happens. It's not just delivering delicious, quality food. It's about creating those happy, memorable moments that leaves our guests coming back for more.
Whether you're an expert now or you're just starting out, we're here to help you become your absolute best.
As part of our Waiting team you'll:
Be the face of our pubs creating and maintaining a vibrant and welcoming atmosphere.
Be responsible for taking orders, serving and upselling our fantastic food and drinks
Be passionate about providing brilliant customer service
Care about the wider team, turning your hand to support wherever needed
Gain people, marketing and operational skills whilst getting paid for it!
Be encouraged to grow and develop whilst achieving a long-term career (if that's what you're after)
At Marston's, you will be working towards your Hospitality Team Member - Food and Beverage Service Level 2 Apprenticeship qualification over the course of 15 months.
What you get from your apprenticeship:
The programme will last for 12 - 18 months enabling you to develop through a structured training programme. You'll gain a nationally recognised Standard giving you an ideal grounding for a career in hospitality.
Learning is all on-site, with no need to attend college
Option to attend Chef Academy masterclasses at central venues - digging deeper into culinary skills around meat, poultry, vegetarian, vegan, fish, and shellfish dishes which take place 6 times a year
Ongoing support, help and advice from your manager and our apprenticeship provider
What comes next is up to you:
Whether you'd like to progress your skills and become an expert in the role you join us in, develop and seek that next level up, or explore wider opportunities across our pub, hotels and pub support centre, we have a range of career pathways to suit all.
Come as you are. Personality counts for more than anything else here. We'll accept you and celebrate you for being you. We can't wait to see what we can make happen together. Marston's could be the making of you.
Marston's. Where people make pubs.Training:
Hospitality Team Member Apprenticeship - Food and Beverage Service level 2, including Functional Skills in Maths and English
Training Outcome:
Marston's offer ongoing training and support and actively encourage their employees to progress
Employer Description:We've been running pubs and brewing beer in one form or another for more than 185 years - a heritage that we're incredibly proud of! Today we operate more than 1,400 pubs, bars and hotels.Working Hours :Shift work including evenings and weekends, exact shifts to be confirmed.Skills: Team Working,Organisation Skills....Read more...
Downloading candidate timesheets
Process AWR changes & placement extensions
Advise payroll of any potential “Fast Payments”
Create vendor adjustment forms
Provide payroll with details of who to pay
Teaching candidates how to submit timesheets on the online portals
Taking calls from candidates who have queries
Raising invoices for fees that are due and reconciliation
Ensuring that vendors are being chased for payments
Chase unprocessed timesheets from workers
Manage payment queries for candidates where applicable
Manage candidates holiday request forms and send completed forms to payroll
Job responsibilities & performance standards – compliance
Sending out & chasing outstanding registration documents and references
Chase candidates for any outstanding documents
Take candidates through the “Working for Carrington Blake” document
Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates
Deal with audits when they are requested by MSPs
Providing references for previous candidates
Scan all documents into the relevant candidate files on company systems
Manage task management schedules & task follow-up reporting
Record communication history of each candidate on internal systems
Run compliance reports – daily
Other tasks and duties as assigned from time to time
Compile weekly payment schedule and starters & leavers report
Check bank statements daily for payments due into the company from clients, finance companies and insurers
Diarise & chase payments with clients – 7-day SLA for payments
Ensure that all receipts and payments are placed in the credit control system
Reconcile all transactions with the credit control systemEnsure all insurance companies are paid at the end of the month via the statements
Ensure all statements are confirmed as correct and signed offrun weekly age debtor reports to ensure that we are fully paid from clients
Carry out client customer service and administration calls
Client file and database & software management; ACT, SPS
Ensure accurate and up to date client account files and database are kept
Collating supporting documents and financial data in for accountant’s service delivery
Carryout credit control duties to ensure payments received for CBA services
Invoicing for client services delivered in support of credit control
Training:
Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 Qualification
Full on the job training will be delivered
Off the job training will be supported by our training provider - Davidson Training UK Ltd
You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent)
All training will be delivered within the workplace during working hours
Training Outcome:
Full position will be available after the completion of the apprenticeship
Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers.
Our offering to businesses includes:
Accountancy and Financial Management
IT Support and Cloud Computing
Recruitment
Business Start up
Payroll services
Marketing
Web Design and Development
Corporate Insurances
Employee Benefits Scheme
Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :9.00am - 6.00pm. Days TBC.
You will work 9.00am - 5.00pm daily and the remaining hour will be used towards the completion of off the job training for your Apprenticeship studiesSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Strong influence,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience....Read more...
The Recruitment Resourcers role directly impacts the sales performance and profitability of the business. It is a target-driven sales role focusing on filling new roles that are supplied to the company on a daily basis.
You will be responsible for researching (sourcing), attracting and shortlisting sourcing candidates using all appropriate methods to satisfy job requirements.
Contacting candidates to qualify their suitability for the roles, build a rapport and sell the job whilst ascertaining suitability. This will entail you building up a pipeline of candidates who you have submitted to the roles and regularly checking the status.
In addition, you will be expected to hit targets and KPIs to ensure that your actions fully support the business operational requirements in line with the company brand and vision, policies, code of conduct and organisational culture.
Monitor responses/applications received and make sure that candidate’s applications are processed efficiently.
Assist in the recruitment and selection processes by effectively liaising with the candidates and internal teams.
Be prepared for objection handling to win the candidate over.
Initiate, manage and develop candidate and client relationships.
Formatting CVs where appropriate to highlight suitability.
Submit candidate CVs to clients.
Chase the clients for decisions on the submitted candidates.
Ensure successful candidates are onboarded in line with safer recruitment practices.
Advertise the jobs on the online job boards.
Maintain administrative systems.
Provide management with performance reports.
Compiling Job Descriptions including Person Specifications.
Advertising vacancies.
Marketing/Social Media management. Using canva to create content and posting on social media platforms such as Instagram, Facebook and LinkedIn.
Keeping well-organised files and records of business activity.
Making and receiving telephone calls.
Following up on business communications.
Filing/File management.
Preparing routine documentation.
Sending out documentation.
Provide pre-employment and compliance checks in line with company policy and relevant legislation.
Provide support to ensure that the candidates and clients always receive a professional and comprehensive recruitment service.
Comply with company management systems, payroll and billing policies and procedures including accurate database management.
Develop an understanding of market rates and conditions within your sector.
Always seek and provide feedback in a professional manner to candidates.
Training:
Full training will be given leading to a recognised Recruiter Apprenticeship Level 3 Standard qualification.
Full on-the-job training will be delivered by Shero Talent.
Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd.
You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent).
All training will be delivered within the workplace during working hours.
Training Outcome:
If you have the desire for sales/recruitment, there is potential for future career progression.
There are various opportunities available with the employer should you be successful within the progression of your apprenticeship.
Employer Description:Experts at bringing great jobs and great people together. Shero Talent Consultancy understands industry and connects exceptional talent with leading companies to build projects and futures. Our expertise and tailored approach ensure we match the right candidate with the right opportunity, every time! Our passion for connecting outstanding talent with exceptional opportunities drives us every day. As a dedicated recruitment company, we know that our success is built on the strong relationships we form with our valued candidates and clients. We take pride in offering top-notch, customised services to meet the unique needs of our clients. We believe in the power of strong relationships and strive to create lasting connections with both clients and candidates. Whether you’re a small startup or a large enterprise, your goals are our goals. Join us on this exciting journey where we don’t just fill positions; we build partnerships and futures.Working Hours :Monday to Friday, 9:00am to 5:30pm, with a 1 hour unpaid lunch break.Skills: Attention to detail,Excellent communication skills,Self-motivated,Able to identify opportunities,Tenacious and resilient,Target driven,Determined to achieve,Ability to prioritise,Customer focused approach,Confident and persuasive,Confidence to engage,Strong work ethic....Read more...
Please note that this is an apprenticeship position and therefore anyone with more than six months professional experience working as a software tester or who holds an ISTQB foundation certificate will not be eligible.
You will also need to commit to completing a Level 4 Software Testing Apprenticeship.
About the role:
Reporting to the Senior Test Engineer, this role will play a key part in the development of a smart and scalable platform which will support the innovation in software development to ensure GivEnergy remain ahead of the market and can deliver on their mission to empower energy freedom for all! You will be working across all elements of their stack to produce the best control software and reporting systems possible for their inverter, battery & EV charging systems.
Expected Competencies you will have:
You will be a critical member of the team focusing on the quality and reliability of our software products, do you have what it takes?
Attention to detail
Critical thinking
Curiosity
Quality advocate
User-Centric approach
A technical aptitude
Strong communication skills
What will you learn with GivEnergy Software?
You will have the chance to work alongside software developers, testers and also work closely with industry experts to help upskill and train you. Here are some of the key areas you focus on:
Understanding the difference between "Testing" and "Quality Assurance"
How to use different testing tools and techniques
Apply different testing approaches
Apply and support a number of different testing levels
Conform to industry standards for things like GDPR
How to write clear and concise documentation
What will your day-to-day role look like?
Working with the senior team analysing requirements, building test plans, and testing new features
Working with & enabling the expert user community
Analyse issues raised and feeding back to the team
Throughout your tenure in GivEnergy Software, we will emphasize key areas, including:
Various software testing types
Software testing levels
Risk-based testing
Manual testing
Utilisation of tools supporting processes and frameworks
Crafting clear and concise documentation
Additional information: Please note, whilst testing our products there will be the requirement to move and lift hardware such as batteries, inverters and EV chargers and manual handling training will be given.
Location: Newcastle-under-Lyme, Staffordshire, ST5 9HX
Please note – this role is office based and the successful candidate will need to commit to attending our office for 5 days per week.
It might be the role for you if:
You have some technical skills with a curious, detail-oriented, and user-centric mindset. Can build an effective communication and collaborate successfully with a development team and have the passion to deliver high-quality software.
If you’re thinking, that sounds just like me, then get your application in with us now!
Please note – if you have any questions regarding this apprenticeship vacancy, please email Digital Native at hello@dn-uk.com.
Please do not contact GivEnergy directly, as all communication should be through Digital Native.Training:As part of the Level 4 Software Tester apprenticeship standard, you’ll be registered as a member with the British Computer Society and be on a fast track to an industry recognised qualification and your dedicated industry coach will support you through a blended approach that will include remote, in person, 1-2-1 and group learning.Training Outcome:
Ongoing employment and career development.
Employer Description:GivEnergy are Britain's marketing leading manufacturer of domestic and commercial energy storage solutions. They specialise in smart, internet connected inverters and battery systems that allow customers to store their renewable/cheap-rate energy for any-time consumption. GivEnergy Software is one of the most critical components of their operation who are a key factor in their innovation.Working Hours :Monday - Friday, 9.00am - 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Non judgemental,Patience....Read more...
The NHP team in Crewe want to support and recruit an apprentice business administrator who understands the experience of growing up in care because it has been a part of their own life journey and childhood at some stage. This vacancy is reserved for people who have experience of being in care (anyone who, at any stage in their life, for any length of time has been in care, or, is currently in care, or, is from a looked-after background, including adoption) You will be based at the NHP office in Crewe. However, you may have opportunities to travel to Local House Projects and attend meetings across the country. The role will also have an important function within the Care Leavers National Movement (CLNM) taking a lead in one of the regions (North, Midlands or South). The successful candidate will have a range of day-to-day duties, including:
Learning and promoting the Charity’s vision and mission
General admin including emails, filing, printing, scanning, ordering stationery
Assist and support staff with various admin tasks
Manage, maintain and review IT systems and assist with minor technical support
Assist with the management of social media, marketing and campaigns
Input data and update records
Assist with a range for research activities
Schedule appointments and events, support and participate in meetings and training events
Communicate and interact with contacts either on the phone, digital platforms or in person
Build and maintain positive relationships with customers and colleagues
Do any additional typing that may be required, including notes of meetings
Practice planning and supporting with deadlines
To maintain confidentiality and discretion at all times
Undertaking training when necessary
Work on allocated projects
Being ready for any other administrative tasks that are required
Training:The candidate will follow a Level 3 Apprenticeship programme and study towards a full Standard as a Business Administrator. This training will be structured and delivered by Cheshire College - South & West. If you do not already hold GCSEs at grade A-D/8-4 in English and maths you will complete Functional Skills in the related subjects to attain Level 2 Functional Skills. NHP will provide in-house training to support the chosen candidate to broaden their knowledge of the organisation and its specific needs.Training Outcome:A full-time position is not guaranteed. You'll have met a great professional network of new friends and colleagues, who will be contacts going forward. We will support you with CV prep, interviews techniques and job applications.Employer Description:The National House Project (NHP) is reimagining the leaving care process and supporting young people to build interdependent, connected and fulfilling lives. The charity achieves this by providing support and expertise to local authorities around the country to set up and manage Local House Projects (LHPs) so that young people can leave care in a carefully planned way. The work began by asking young people ‘what makes a house a home’ and was co-designed with young people from the start. With a psychologically informed practice framework the approach is relational through which young people in and leaving care work together with staff to create their first home and build a long-term community of support. The first HP in Stoke-on-Trent was led by Mark Warr and Sue Hammersley who continue to lead on the on-going national project development. The Stoke-on-Trent project was set up in 2015 followed by the implementation of a further five Local House Projects in 2017. With an ambition to expand nationally, NHP was then set up as a charitable body, with the aim of rolling out the programme across England and Scotland. The organisation now supports 24 local authorities and has a plan to scale by five new projects per year. Being part of a LHP has supported young people to gain confidence, achieve successful interdependence by transitioning to full council tenancies, secure jobs and stay in college – aspirations which the NHP team want for any young person leaving care. To maximise the ownership of young people and ensure that their collective voice is heard, amplified and acted on, NHP also established Care Leavers National Movement (CLNM). It has representation from all LHPs at a regional level with these meetings feeding into the more strategic function of CLNM.Working Hours :Monday to Friday 9am - 5pm, Breaks: 30-minutesSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
You’ll be analysing data, identifying trends, and presenting your findings to senior leadership. You’ll have the opportunity to work cross-functionally, interacting with teams like marketing, finance, and IT, gaining invaluable experience to various aspects of our business.
A day in the life can involve:
Supporting the selection and development of new products, ensuring they align with our brand and customer needs.
Accurately maintaining our product portfolio and supplier agreements.
Collating and analysing sales and performance reports to identify trends and trading patterns.
Communicating findings and proposing data-driven solutions to optimise our product offerings.
Collaborating with the buying and merchandising teams to contribute to department and company sales and profit targets.
We welcome individuals from all backgrounds who have a passion for continuous learning and personal growth. To thrive in this dynamic field, you must possess an analytical mindset, with the ability to interpret data, identify insightful patterns, and leverage these insights to drive informed decision-making. Meticulous attention to detail is essential, as you will be responsible for maintaining accurate inventory records and producing robust sales forecasts. An innate commercial acumen and an interest in consumer behaviour and market trends are also critical, as this role requires aligning buying and merchandising strategies with evolving customer expectations. You should have a genuine interest in the retail industry and a proven track record of translating data into actionable recommendations. Effective communication skills will also be paramount, as you collaborate with cross-functional teams and respond to changing market conditions.
Within this apprenticeship you’ll have the opportunity to learn by doing. Our first-class coaching, tailored development opportunities, and rewarding work will empower you to reach new heights. If you’re a curious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the Level 4 Apprenticeship standard in Buying and Merchandising. As a working student your focus is to complete your studies in your 20% off the job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set goals by your training provider and manager to support your studies.
You will build your skills over a 24-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual based training to cover knowledge, on-the-job training at your Amazon base location, online learning as well as mentoring from our experienced team members.
This course emphasises the importance of data analysis, honing your proficiency in utilising data to make informed buying and merchandising decisions. Lastly, the program enhances your skills in visual merchandising, empowering you to create visually appealing content that not only captivates but also drives sales. Through this comprehensive approach, you will be well-prepared to navigate and succeed in the dynamic world of retail.
We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups including communities for women in tech, LGBTQ+ employees, and underrepresented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
You’ll be analysing data, identifying trends, and presenting your findings to senior leadership. You’ll have the opportunity to work cross-functionally, interacting with teams like marketing, finance, and IT, gaining invaluable experience to various aspects of our business.
A day in the life can involve:
Supporting the selection and development of new products, ensuring they align with our brand and customer needs.
Accurately maintaining our product portfolio and supplier agreements.
Collating and analysing sales and performance reports to identify trends and trading patterns.
Communicating findings and proposing data-driven solutions to optimise our product offerings.
Collaborating with the buying and merchandising teams to contribute to department and company sales and profit targets.
We welcome individuals from all backgrounds who have a passion for continuous learning and personal growth. To thrive in this dynamic field, you must possess an analytical mindset, with the ability to interpret data, identify insightful patterns, and leverage these insights to drive informed decision-making. Meticulous attention to detail is essential, as you will be responsible for maintaining accurate inventory records and producing robust sales forecasts. An innate commercial acumen and an interest in consumer behaviour and market trends are also critical, as this role requires aligning buying and merchandising strategies with evolving customer expectations. You should have a genuine interest in the retail industry and a proven track record of translating data into actionable recommendations. Effective communication skills will also be paramount, as you collaborate with cross-functional teams and respond to changing market conditions.
Within this apprenticeship you’ll have the opportunity to learn by doing. Our first-class coaching, tailored development opportunities, and rewarding work will empower you to reach new heights. If you’re a curious learner eager to grow, this is your chance to unlock your full potential and build the future you envision.
You will gain a vast range of useful experiences and skills whilst working towards the Level 4 Apprenticeship standard in Buying and Merchandising. As a working student, your focus is to complete your studies in your 20% off-the-job time by learning and developing your skills, knowledge and behaviours to work towards successful graduation. You will be set goals by your training provider and manager to support your studies.
You will build your skills over a 24-month period, starting in July. These skills will help you develop personally and professionally. Your apprenticeship will be made up of classroom/virtual-based training to cover knowledge, on-the-job training at your Amazon-based location, online learning as well as mentoring from our experienced team members.
This course emphasises the importance of data analysis, honing your proficiency in utilising data to make informed buying and merchandising decisions. Lastly, the program enhances your skills in visual merchandising, empowering you to create visually appealing content that not only captivates but also drives sales. Through this comprehensive approach, you will be well-prepared to navigate and succeed in the dynamic world of retail.
We value different perspectives and experiences, and we're dedicated to creating an inclusive environment where everyone can thrive. Our employee-led affinity groups, including communities for women in tech, LGBTQ+ employees, and under-represented minorities, foster a culture on inclusion that empowers us to be proud of our differences. These groups provide community, mentorship, and a platform for your voice to be heard. We’re committed to building a workforce that reflects the customers and communities we serve.Training:An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Alongside extensive development of your technical skills, you will also grow your abilities in crucial complementary areas like organisation, prioritisation, data and problem-solving techniques, teamwork, communication, and presentation skills.
Once you have successfully completed the apprenticeship, you will be able to apply for relevant roles across the business.Employer Description:Amazon offers a range of opportunities to suit candidates with different backgrounds, qualifications and career aspirations. That is why we believe it is the perfect place to learn new skills. We believe that building a culture that is welcoming and inclusive is integral to people doing their best work and is essential to what we can achieve as a company. We take steps to ensure our colleagues have a sense of belonging, value, and opportunity.Working Hours :Monday to Friday, hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working....Read more...
Cultural Learning and Participation Officer Apprentice will provide a pivotal role in this new Place Partnership project, to help build inclusive community engagement and cultural participation into the heart of this major capital regeneration development for Lowestoft. The role will work alongside the Battery of Ideas Volunteer Coordinator and Production Coordinator to support planning, organising and co-ordinating cultural education workshops, schedules of activity and community engagement projects including creative workshops, visits, events and digital arts, using online content and networks as appropriate to facilitate true community engagement.
We're looking for a highly motivated individual, personable, and a strong communicator. A keen interest in arts and culture together with knowledge of the local area and local organisations would be beneficial. You will need a working knowledge of Microsoft Excel and Word, be good at using your initiative, and work well as part of a small team.
You will work towards a Level 3 Qualification in Cultural Learning and Participation during your employment, supported by Access Creative.
In summary the job will involve the following three key areas:
Community Engagement and Development
Events Programming
Digital Engagement
Job tasks:
Community Engagement and Development
Working with the Volunteer Coordinator and Production Coordinator
Support the development and delivery of Creative Health and
Family activity with partners including
Family engagement
Family Festival Fringe events
Music touring/cultural exchange/mini festivals
Events Programming
Working with the Volunteer Coordinator and Production Coordinator
Support the planning and production of artistic residencies with partners including
Video/light/film testing
Dance
Visual Arts
Displays and collections with Association of Suffolk Museums and Natural History Museum
Popups - Community Radio, Experimental DJ
Schools/College activities
Create schedules of activity
Digital Engagement
Working with FLF’s Marketing and Communications Manager
Use digital channels such as website and social media channels wit create engagement opportunities for our audiences.
Additional Duties:
Support other First Light Festival CIC projects as required
Be a key holder and open up/lock up space as required
Essential:
An interest in working with grassroots community groups and organisations
Excellent time management
Ability to work well under pressure in a busy environment
Able to pay close attention to detail and maintain accuracy whilst handling a varied and demanding workload
A flexible and proactive approach to work, and able to manage own workload with minimum supervision
Good communicator, using appropriate means in effective ways.
Willing to learn and develop
Computer literate including possessing basic word processing and spreadsheet skills
Preferred:
An understanding of Lowestoft’s unique creative landscape, and of the wider East Anglian arts sector
An interest in arts and culture
Digital skills
Driving licence an advantage
Flexible and proactive approach to work
Be flexible for festival working over the festival weekend; there may be weekend and evening work as required. We do not pay overtime, but you will get time off in lieu
Training:
The apprentice will complete the Cultural, Learning and Participation Office apprenticeship with Access Industry
The learning will be blended with online delivery and in person observations
The apprentice will have a minimum of 6 hours of study per week
If the apprentice has not achieved a grade 4/C or equivalent in maths and English, they will be required to do functional skills
Training Outcome:You will expect to have a Cultural, Learning and Participation Officer Career.Employer Description:First Light Festival is a community gathering that warmly welcomes those from down the road and across the world to celebrate a unique place at a very special time: the first sunrise of midsummer in the UK’s most easterly town.
The festival is organised by First Light Festival Community Interest Company (CIC), a not-for-profit organisation based in Lowestoft that aims to shine a spotlight on our incredible part of the world, and the wealth of talent and creativity that exists here.
Alongside the festival, we oversee a year-round programme of arts and events that includes the running of East Point Pavilion on Lowestoft’s seafront, and a number of projects across East Suffolk. As of November 2022, we are proud to be an Arts Council England National Portfolio Organisation (NPO).
First Light is created for, with and by the community: our Steering Group is made up of 14 local organisations, and guides our work. Each year, hundreds of local volunteers help us bring South Beach alive, and for 2023 we will work with all the schools and colleges in our area on creative projects in the run up to the festival. We work hand in hand with the local authorities to make sure that our impact spreads as widely and as positively as possible.Working Hours :Hours: 30 hours per week
Working week: Our core hours are daytime Monday - Friday, however due to the nature of the role, you may be required to work evenings and weekends. Exact working hours TBCSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The Hospitality Supervisor Level 3 Apprenticeship combines hands-on workplace experience with structured learning. Apprentices will spend most of their time working in a hospitality environment, applying skills while being supported by their employer.
The apprenticeship typically involves:
Leadership and Team Management: Apprentices will learn how to supervise and motivate teams, set performance expectations, run team briefings, and support colleagues to achieve goals. They will develop skills in conflict resolution and fostering a positive workplace culture
Delivering Customer Excellence: Apprentices will focus on providing exceptional customer service, resolving complaints, handling queries, and adapting to different customer needs to maintain high standards
Operational Oversight: They will assist in running day-to-day operations, including opening and closing procedures, monitoring health and safety compliance, managing resources such as stock and equipment, and ensuring shifts run smoothly
Financial Awareness: Apprentices will develop an understanding of budgets, cost control, processing payments, and identifying ways to improve profitability and reduce waste
Compliance and Standards: Training will cover adherence to legal requirements, such as food hygiene and health and safety regulations, alongside company policies to ensure all operations meet required standards
Problem Solving and Innovation: Apprentices will tackle operational challenges, identify opportunities to enhance customer experiences, and implement improvements to benefit the team and business
Training:Hospitality Supervisor Level 3 Apprenticeship Standard:
On-the-Job Training:
Work alongside experienced team members to gain practical skills in guest service, food and beverage operations, barista techniques, and bar service
Shadow senior colleagues to understand luxury service standards and day-to-day restaurant operations
Structured Learning Sessions:
Attend regular workshops and training sessions focused on hospitality fundamentals, including menu knowledge, communication skills, and health & safety protocols
Participate in barista training and cocktail-making workshops to develop technical expertise
Mentorship and Coaching:
Receive one-on-one guidance from mentors, including team leaders and managers
Regular feedback sessions to identify strengths and areas for improvement
Rotational Learning:
Experience different roles within the restaurant, such as front-of-house service, barista duties, and bar service, to build versatility.Learn kitchen operations to enhance understanding of menu items and preparation
E-Learning and Assignments:
Complete online modules and assignments to reinforce knowledge of customer service, food safety, and industry best practices
Workplace Projects:
Undertake practical tasks such as creating a drinks menu or leading a service section to apply learning in real scenarios
Assessments and Reviews:
Regular progress reviews with a designated trainer or assessor to track development
End-point assessment to demonstrate competency in all required areas
Training Outcome:After completing the Hospitality Supervisor Level 3 Apprenticeship, there are several potential career progression opportunities, depending on the apprentice's interests and ambitions within the hospitality industry.
Some of the typical paths include:
Hospitality Manager: The next step could be a move into a managerial role, such as a Front of House Manager, Operations Manager, or Restaurant Manager. This role involves overseeing larger teams, managing budgets, and ensuring high standards of service and operations across the business
Team Leader/Shift Leader: Apprentices may progress into more senior supervisory roles, where they would take on greater responsibility for team leadership, staff development, and the operational performance of a specific area, such as the bar, restaurant, or front office
Departmental Manager: In larger hotels, restaurants, or other hospitality establishments, apprentices may move into departmental management roles. These positions involve overseeing specific departments like housekeeping, food and beverage, or events, with a focus on operations, staffing, and customer service
Specialist Roles: With further training and experience, there may be opportunities to specialise in areas such as revenue management, sales and marketing, event coordination, or hotel operations
Operations Director/General Manager: For those with strong leadership skills and significant experience, long-term career progression could lead to senior roles, such as an Operations Director or even a General Manager position, where they would oversee all aspects of the business, including strategy, financial performance, and growth
Training and Development Roles: Apprentices with a strong interest in staff development may choose to move into roles like Learning and Development Coordinator or Trainer, focusing on nurturing talent and delivering training within the organisation
Overall, the Level 3 Hospitality Supervisor Apprenticeship provides a strong foundation for further career growth in a variety of managerial and specialist positions within the hospitality sector
Employer Description:The Royal Garden Hotel is a luxurious 5-star hotel located in Kensington, London, offering 396 fully refurbished bedrooms as of 2024. With stunning views of Kensington Palace and Gardens, the hotel is a prime destination for both leisure and business travelers, providing easy access to major London attractions like Hyde Park and the Royal Albert Hall.
The hotel offers world-class dining experiences, including the Origin of Kensington, a contemporary British restaurant that showcases the finest seasonal ingredients, and the stylish Piano Bar, where guests can enjoy live music and expertly crafted cocktails in a relaxed, sophisticated setting.
Renowned for its outstanding service and dedication to a personalised guest experience, the Royal Garden Hotel combines luxury with a welcoming, tailored approach. With elegant event spaces and a strong commitment to staff development, it is not only a sought-after destination for visitors but also an exceptional place to grow a career in hospitality.Working Hours :We are a hotel and work on a variety of shifts some starting 06:00 earliest start, 23:00 latest finish time, where you will work on a roster system after your trained in each area, exact working days and hours TBCSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Patience....Read more...
