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Senior Latin America Travel Specialist
Are you an experienced Latin America travel expert? This is a fantastic opportunity to use your Latin American travel sales experience to further your career in travel working for one of the UK’s top specialist tour operators to Latin America. If you have travel industry experience, are passionate about our destinations and want to be part of a long-established, successful and ambitious award-winning company where you can indulge your love of travel and enthusiasm for the continent, then we would love to hear from you. Our client's in-depth structured training and development programme will equip you with all the skills required to excel as a Latin America Travel Expert. Role Profile: As a Latin America Travel Expert, you are the face of the company – a company that lives and breathes Latin America. Articulate, confident and self-motivated, you’ll handle enquiries from a varied range of discerning clients right through from their first contact until they come home. Using your first-hand travel experience, your product and geographical knowledge and your passion for the destinations, you’ll design and sell thoughtfully crafted once-in-a-lifetime holidays that not only match your clients’ interests and budget but exceed their expectations and ensure they become advocates of both you and the company. Responsibilities: Take on tailor-made and group tour enquiries communicating primarily by phone and email but also face to face at occasional travel shows or client events. Design and produce unique, considered and accurately costed holiday quotes and subsequent itinerary revisions as required. As the client’s single point of contact, provide first class customer service whilst progressing efficiently towards closing the sale. Book all travel arrangements including flights, hotels, excursions, and ground transportation with our local partners. Ensure the cost and content accuracy of supplier confirmations received. Take full ownership of administrative and operational tasks for your bookings, including the production of the travel documents. Exceed challenging but realistic monthly and annual sales targets and meet Key Performance Indicators, including customer service client feedback. Ensure product and destination knowledge is up to date through attendance of regular internal and external product training and pro-active self-learning. Travel to Latin America on educational trips to research and experience the product and destinations. Work closely with your colleagues, sharing your knowledge and looking after absent colleagues’ bookings to the same high standards as your own. Support Marketing, Product and Customer Service department initiatives with trip reports, sharing client feedback and occasional written content for the website and brochure. Knowledge and experience required: Travel industry sales experience. Preferably designing and selling Tailor-made and/or Group Tour holidays to Latin America. Demonstrable passion for and geographical knowledge of Latin America, including first hand travel experience there. Excellent communication skills in English, both written and oral. A polite manner and the ability to easily develop rapport with a differing range of personalities. A first-class unwavering approach to customer service and care. Target driven and sales motivated. Strong attention to detail, an organised approach to work, a well-developed sense of responsibility and the ability to set and achieve high standards. Ability to prioritise a high workload, multi-task and work to strict deadlines in a pressurised sales environment. Flexible and co-operative approach to work, prepared to take on extra tasks, solve problems and support colleagues as required. Ability to work independently under pressure and unsupervised plus the desire to contribute to the success of the team. Resilience to the inevitable setbacks that come with the territory in a sales-focussed role and a willingness to learn positively from them. Package/benefits: A market-leading, highly competitive basic salary with uncapped commission and bonus. A realistic OTE of £35,000 - £45,000+ (dependent on experience - top performers regularly earn more than this) 28 days annual leave (incl. bank holidays, increasing with service). Hybrid working: 3 days in the office, 2 working from home. Working hours are Mon-Fri, 9am-5:30pm with 1hr lunch. Some Saturdays will be required with a day off earned in lieu. Regular educational trips to Latin America. Supportive of personal holidays to Latin America with fantastic offers and discounts available to staff, family and friends. Staff also have access to ‘friends and family’ discounts and special offers from sister companies. Pension scheme Life Assurance Income Protection Insurance against long-term absence from work Cycle to work scheme Are you interested? If you meet the above person criteria and would like to be considered for this excellent opportunity then please click on 'Apply' and follow the application process. ....Read more...
Business Administration Apprenticeship at Berkshire Hathaway Home Services
Work closely with the Directors/Managers to help streamline office operations and address work overflow Use a paperless approach to workload (i.e., the Outlook ‘to do’ function) to ensure a neat and tidy front desk and an unbeatable system of organisation Meet and greet visitors and clients in a positive and polite manner. Look after clients and making tea/coffee. Ensure the reception area, office and kitchen are always neat and tidy. Confidently answer telephone calls with an enthusiastic attitude and filter when appropriate. Keep detailed record of property paperwork received to ensure compliance with current legislation Report technical or maintenance issues around the office and within IT systems General clerical duties such as: photocopying, scanning, mailing, and shredding upon request. Be the ‘go to’ person and act as an ‘anchor’ for the office when the negotiators are out on viewings Stocktaking office supplies and requesting consumables in good time. To ensure that you work in line with the Company’s best practice guidelines and to the standards proscribed by each and every professional body that the Company is a member of. To carry out all other functions that the Company may from time to time request. To monitor stationary supplies and order replacements where necessary. To open and distribute the office post Apprentice Work Location Details: The apprentice’s main office will be: 20A Paddington Street, Marylebone, W1U 5QP However, they will be required to attend monthly meetings at the following locations and may also be asked to work from these offices if needed: Knightsbridge Office – 55-57 Sloane Avenue, London, SW3 3DH Hyde Park Office – 24-25 Albion Street, London, W2 2AX King’s Cross Office – Unit 4, 6 Pancras Square, London, N1C 4AG Specific vacancy requirements: Flexible and capable of working between 4 different offices. Load properties on internal database, ensuring property details are accurate at all times. Design and order property window cards and brochures. Compile letters on behalf of sales and lettings team members. Occasionally register new applicants in the absence of sales/lettings staff Ensure that all properties and applicants are appropriately and fully registered on the Company’s sales management software in the correct form and to advise the branch manager if you become aware of staffs who are consistently failing to do this. Ensure that the source of all enquires are logged on the Company’s property sales management software. To archive files when properties are sold or off the market. To create and post out relevant letters via the Company’s property sales management system, to save copies to the server and hard copies in the file. To order photographs and floor plans of properties which we are instructed to sell. To prepare property particulars via the Company’s property sales management system. To order brochures from printers when necessary. Ensure that the window display is current and up to date. Training:The successful candidate will obtain a Level 3 Business Administration Apprenticeship standard qualification.Training Outcome:Potential full-time employment for the right candidate upon successful completion of the apprenticeshipEmployer Description:Inspire ATA is an official Flexi-Job Apprenticeship Agency, licenced by the Department for Education. Currently ranked 1st in the Rate My Apprenticeship Top 100 Apprenticeship Employers in the UK Award 2024-2025. Inspire ATA specialises in creating apprenticeship opportunities, where we recruit and employ the apprentice on behalf of our host clients, enabling us to offer additional support and a better experience for both the apprentice and the client as the experts in the industry. We arrange the most suitable and appropriate apprenticeship training from one of our partnered training providers. If you are successful in securing an apprenticeship with Inspire ATA, it is important to understand that Inspire ATA will be your employer and the apprenticeship placement will be a separate organisation that simply hosts you as an apprentice. As a Flexi-Job Apprenticeship Agency, Inspire ATA performs an important role in developing the UK labour market and it is our responsibility to ensure that talent is recognised, developed, and matched with business needs, whatever the background of the individual, irrespective of gender, race, disability, age, religion or belief, relationship orientation, marital or civil partnership status, pregnancy or maternity and gender reassignment. We are proud of the diverse nature of our business and work with clients to ensure that all candidates are treated with courtesy and respect.Working Hours :Monday to Friday 9 am - 6 pm with a 1 hour lunch-breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative,Flexible,Committed,Time management,Digital Marketing ....Read more...
Talent Acquisition
Talent Acquisition - Brentwood, Essex - £30-40,000 per annum Are you interested in pursuing a career in Talent Acquisition, exploring the world of recruitment, and playing a key role in shaping the workforce of organizations by identifying, attracting, and hiring top talent? CBW are recruiting for a Talent Acquisition Administrator to join an amazing team based in Brentwood, Essex. Brief overview;Monday - Friday 8am - 5pm £30-40,000 per annum Permanent positionOffice based Our client strives to employ only the highest calibre of staff in order that we can successfully deliver our contractual requirements to our clients.As the Talent Acquisition Lead you will be responsible for managing the development of the overall recruitment process and online portal, liaising with Hiring Managers and Human Resources to ensure the process is adhered to and roles progress in a timely manner.Reporting to the Head of HR, the Talent Acquisition Lead will have accountability for the delivery of the Recruitment process within the business. This will involve bothinternal and external process and relationship management, and management of the internal recruitment system and subsequent marketing channels to maximise opportunities for direct hires.The role will require you to be able to demonstrate high levels of organisational skills, intuitive thinking, problem solving and IT skills, together with soft competencies such as, communication and time-management skills. Desirable Experience• Previous experience within in-house or agency recruitment.• Experience of successful placements via agency and direct.• Able to demonstrate a solid understanding of the M&E maintenance industry and associated job roles.• Experience negotiating terms and conditions.• Able to demonstrate intuitive thinking and problem solving.• IT literate.• Able to communicate verbally and in writing to a high standard. Behaviours• Well presented at all times.• Courteous and well-mannered at all times.• You will be requested, on occasion to perform duties outside of your currentrole and it will be expected that these will be carried out with due diligence.• Show initiative and innovation to develop the internal recruitment processes.• Be an ambassador for the company and professional at all times.• Work alongside the wider Head Office and Site teams to deliver successfulrecruitment.• Perform well under pressure.• Be adaptable to the changing day-to-day demands of the role.• Be abreast of live and upcoming roles – ensuring the portal and internaldocuments are kept up to date. Core Role Duties 1. Recruitment SoftwareWill include, but not limited to, the following:• Be the main hiring manager liaison for the upload and management of all vacancies to the system.• Ensure that all vacancies are loaded to the system with the appropriate documentation, and in a timely manner.• Keep abreast of the progress of all roles to identify any opportunities to reallocate candidates.• Compile Job Adverts - written to a high standard with minimal errors and discrepancies.• Ensure that all candidates are vetted prior to progression within the system, and the appropriate information added to candidate profiles.• Liaise with the Technical Assessor regarding candidate certification queries.• Manage candidate progression to ensure the system is being utilised properly and act as a check and challenge for improper use and candidate duplication.• Organise interviews as appropriate, ensuring that the interview stage requirements are met and fall in line with the role.• Responsible for ensuring interview feedback is added to the internal database and available to recruiters within a reasonable timeframe following interview.• Send monthly ‘Permission to Contact’ job vacancy emails from the system to prospective candidates. Responsible for managing the closing out of roles:- Unsuccessful candidates are informed in a timely manner.- Candidate feedback is captured on the system.- Relevant candidates added to the Talent Pool.- Updated documentation added to candidate profile for future reference. 2. Interviews• Ensure that the interview stage requirements are met and fall in line with the role. This will include:- Liaising with site teams- Booking meeting rooms- Setting up technical tests- Distributing the correct paperwork to be completed- Witnessing certification- Administering technical and administrative tests when required- Ensure all documentation is kept in electronic form for future reference.• Act as an ambassador for the company and answer any candidate questions in a professional manner.• Ensure feedback, scores and documentation are sent to the relevant hiring managers in a timely manner.• Chase hiring managers for candidate feedback to add to internal database. 3. Vacancy Management• Keep abreast of new vacancies and resignations across the business.• Ensure information is updated in the Candidate Tracker to reflect developments with live vacancies.• Progress candidates and roles as developments occur.• Raise any problems or opportunities for internal candidates with Business Unit Heads.• Compile and distribute the recruitment Vacancy list on a weekly basis.• Liaise with Hiring Managers to ensure that information is up to date• Ensure vacancies are appropriately marketed (LinkedIn, careers page)• Attend monthly Business Unit meetings to remain abreast of vacancies and movement within the business. 4. Agency Management• Hold bi-weekly meetings with recruitment agencies.• Agency and PSL performance management.• Manage agency use and on-board any single-use agencies.• Rebate management and account credits for failed placements.• Responsible for raising purchase orders when new starters join the business.• Where applicable raise purchase orders for temp to perm placements.• Responsible for negotiating terms and conditions and ensuring all agencies used are signed up to terms prior to interview. 5. Administrative Tasks• Retain an electronic database of candidate documentation.• Chase hiring managers for interview documentation when undertaken without Recruitment Team assistance.• Maintain a database of recruiter introductions and act as the main point of contact for recruiter queries. ....Read more...
Manager, Marquee Events
Full-time; Contract(April 1, 2025 to September 30, 2026 with possibility to extend)Date Posted: February 11, 2025Who we areThe Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 115-year-old non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through three activity streams: the 15 day annual summer Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community. The PNE is a matrixed organization that serves four core activity streams and multiple departments. The PNE’s Fair and Festival Operations Department oversees the company’s internally produced events such as the Summer Fair and Fright Nights as well supporting special projects such as the 2026 FIFA FanFest being hosted on the PNE festival grounds. Our Fair and Festival Team Profile Inspires an exhilarating and fun-loving workplaceSupports a flexible work environmentInnovates in both concept and processThrives and promotes a fast-paced event operation cultureCollaborates with all departments in a positive and proactive way What will you do this year?Manager, Marquee Events is a leadership position that reports to the Director, Fair and Festival Operations and has direct accountability to coordinate and plan PNE’s responsibilities for delivery of the 2026 FIFA FanFest with a focus on integrating this festival’s impact into the year-round event and Fair operations.In your role as the Manager, Marquee Events, your primary accountabilities will be to:Leads Team Leads cross departmental and cross agency planning meetingsGives clear direction and required support to achieve business targets and outcomes.Monitors team progress on objectives and clears barriers to success.Directs operational teams through delivery of events with a project management mindset and a strong attention to timelines and details.Champions an inclusive and collaborative working environment.Models the PNE’s core values while demonstrating respect and kindness; is accountable to performance; and fosters collaboration. Leads the Business Develops plans, manages deliverables and reports outcomes for FIFA FanFest and Summer Fair.Is accountable for coordinating internal PNE planning along with multiple agencies for delivery of FIFA FanFest. You will work collaboratively with the Host Committee team and other delivery partners to ensure financial and event operational objectives are met for all parties.Develop cohesive and integrated event plans for FanFest and Summer Fair that maximize efficiency and cost effectiveness.Ensure adherence to venue policies and procedures with respect to health and safety, customer service, and labour managementCreate production schedules, timelines, event specs using Momentus system other event planning materialCreate and implement innovative ideas, and strategies that ensure an outstanding experience for guests. Collaborates with the Marketing, Sales, and Operations departments (ie-Food & Beverage, Public Safety, Facilities & Maintenance) to ensure ideas and strategies are successful.In partnership with the Director of Fair and Festival Operations, build, own and maintain processes to implement efficiencies, standards and operations across the organizationAssign and monitor resources to ensure project efficiency and maximize deliverablesPrepare and present updates for relevant management channels, ensuring effective collaborative project planning is achieved. Report project outcomes and/or risk to appropriate stakeholders and escalate issues, as necessary, according to project work plansEvaluate and mitigate risk by anticipating various scenarios throughout the course of a project and build actionable plans accordingly What else? Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experienceMust have 5 years of experience of Managing dynamic teams.3-5 years of experience in the live events industry is preferred.Must have previous experience with business development and building strategic growth plans with demonstrated success in revenue-generating program developmentMust be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks.Proven ability to work in matrixed or cross-functional organizations building strong relationships with the general public, industry partners, and business stakeholders to deliver events and servicesKnowledge of the planning, production, and management of major events within the entertainment industryKnowledge of CAD and/or Momentus system is considered an asset.Ability to create planning documents and tools to efficiently execute eventsMust possess good decision-making skills with the ability to react well to high-pressure situations and tight timelinesSuccessful candidates must undergo a Criminal Record Check Who are you? Exceptional Project ManagerAccountable for performanceDetail-oriented and results focusedEntrepreneurial spiritCommunicates with courageMotivated by fast-paced environmentsSkilled at problem-solvingEffective communicatorTime Management Expert Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled. We look forward to hearing from you! Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a contract, full-time position with a typical salary range of $75,000-90,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca. ....Read more...