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General Manager - Attractions et Loisirs (H/F)
General Manager - Attractions et Loisirs (H/F)Société internationale fière d'être l'une des entreprises les plus prospères du secteur des loisirs et du divertissement. Chaque année, elle grandit et s'étend pour pouvoir atteindre plus de clients et apporter de la joie partout. Avec une vision et une structure claire, elle atteint ses objectifs et remporte des prix en cours de route. Nous recherchons un / une General Manager pour contribuer à faire de cet opération un lieu incontournable.Vous êtes dynamique, créatif(ve), vous avez le sens du service et aimer créer des souvenirs inoubliables pour vos clients ? Nous recherchons un profil expérimenté pour piloter l'ensemble des opérations. Si vous avez le sens du leadership, une passion pour ce que vous faite et une vision stratégique, ce poste est fait pour vous. Vos missions principales seront : Management des opérations: Piloter la stratégie des opérations et gestion financière ; superviser l'ensemble des activités quotidiennes (accueil, maintenance, sécurité, restauration, expérience).Gestion des équipes: Animer, former et motiver les équipes pour atteindre les objectifs fixés et assurer une excellence opérationnelle.Gestion financière et optimisation des coûts: Superviser la gestion des P&L, la stratégie des canaux et la croissance durable de votre opération. Mettre en place des actions pour améliorer la rentabilité de l'établissement.Développement commercial: Identifier et mettre en œuvre de nouvelles opportunités de développement. Assurer un plan marketing solide sur tous les canaux, en segmentant et en ciblant les clients pour une portée optimale.Gestion de la sécurité: Maintenir l'excellence en matière de santé et de sécurité, y compris la continuité des activités et la gestion des risques. Profil recherché: Expérience confirmée dans un poste similaire dans le secteur des loisirs / tourismeEsprit entrepreneurial et management à 360° de votre opérationCharismatique, créatif et capable d'inspirer l'innovation.Ambitieux et désireux de faire partie d'une entreprise en croissance constanteÉnergique, passionné et motivé avec le désir d'obtenir des résultats exceptionnels dans un environnement d'équipe et de garantir le plus haut niveau de résultats.Expérience dans la gestion des budgets, les propositions de revenus et la prévision des résultatsTrès orienté client et dépasse constamment leurs attentes.Compétences organisationnelles supérieuresDémontrant des normes éthiques élevées, de l'intégrité et un engagement dans toutes les transactions commerciales.Approche créative et innovante de la résolution de problèmes.Maîtrise des outils informatiques.Langages : Français et Anglais Horaires de travail : flexibles, y compris les week-ends,Avoir un permis de conduire valide.Location : Seine-et-Marne / Ile-de-FranceSalaire : circa €68,000 per annum + bonus et bénéfices Ce défi passionnant vous intéresse ?Postulez dès aujourd'hui avec votre CV à jour – beatrice@corecruitment.com ....Read more...
Digital Design Apprentice (Degree)
Digital Creative Services team Meet clients to discuss the business objectives and requirements of the job Estimate the time required to complete a job and update clients Develop design briefs that suit the client's purposethinking creatively to produce new ideas and concepts and developing interactive design Use innovation to redefine a design brief within time constraints presenting finalised ideas and concepts to clients Work with a range of media and keeping up to date with emerging technologies Proofread to produce accurate and high-quality workworking as part of a team with printers, copywriters, photographers, other designers, account executives, web developers and marketing specialists Provide accessible design support to STFC Hartree Centre Under guidance from the eLearning Media Designer, ensure tasks are delivered to budget and on time Design digital and print content for online learning and live events Generating drafts and mock-ups of proposed designs for review and make revisions as requested Storyboard learning content based on media design principles Update and maintain the content, ensuring that it is accurate, version controlled, and quality assured Collaborate with Subject Matter Experts to gain understanding of the suitable, engaging and interactive media designs for the courses addressing variety of target audiences Work collaboratively and iteratively with the Business Development, Stakeholder Engagement and the Research Teams for the production of media materials Training:The Digital Design Apprentice will undertake professional development and training through a mixture of online and in-person teaching with Manchester Metropolitan University completing the Creative Digital Design Professional (Integrated Degree) Level 6 Apprenticeship. The modules you will complete will develop in-demand skills in creative digital design. In your final year, you will also complete your work-based project before undertaking your End Point Assessment. The End Point Assessment will include a presentation between the university and STFC, covering the work-based project, your approach, outcome and the skills, knowledge and behaviours demonstrated. This will be assessed as part of the overall project assessment. Upon successful completion of the course, participants will achieve: · BA (Hons) in Creative Digital Design · Creative Digital Design Professional Level 6 apprenticeshipTraining Outcome:Employees have access to additional training including upskill apprenticeships.Employer Description:As one of Europe’s largest research organisations, we ask the biggest questions in the universe to find answers that change the world around us. We seek understanding. We’re proud of the impact we make. And we’re committed to helping build a globally competitive, knowledge-based UK economy. Being part of all this means contributing to work that pushes boundaries and creates possibilities. You’ll work with, and learn from, true experts. Whatever your role, you’ll be free to question, and encouraged to share ideas. And, in a positive and supportive culture, you’ll discover just what a difference you can make when you’re equipped and inspired to excel. We’re a place where curious minds thrive. Not bound by profit, we explore ideas that others don’t, ask questions that others won’t, and discover answers that others are not equipped to find. And, alongside Mars landings and black holes, we also explore diverse, international projects in everything from science and engineering to computing and technology. Whether it’s at the cutting edge or behind the scenes, our work is intellectually challenging. It’s very often ground-breaking. And it’s endlessly, irresistibly fascinating.Working Hours :Monday to Friday, 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Team working,Creative,Initiative ....Read more...
Process Improvement Manager
Business Improvement Manager(Warehousing and Logistics)Northwest/ Midlands (Can be based anywhere in the Northwest or Midlands for this position it is agile with travel required for projects)£54,000-£60,000Benefits•Company Car•Life Assurance•Flexible benefits such as Critical Illness Cover and Dental Care My Client who is a leading player in the supply chain and logistics industry is seeking an experienced Business Improvement Manager to join their team due to continued growth and expansion.The main purpose of this role is to create, implement innovative solutions to solve operational problems, client solutions and deliver new products.Business Improvement Manager Requirements:-Experienced working within a fast-moving logistics operation (ideally 3PL/4PL)-Experienced in providing technical transport solutions -Experience in building business cases and value stream mapping-Experience working with Change Functions-Experience in process mapping and solution design -Solution design and costing experience-MS Excel, Outlook & PowerPoint-Full UK Driving License and ability to travel-Strong stakeholder management to be able to influence at all levels, including the directorate -Strong leadership skills, able to motivate and engage direct reports, project resource and operators-Able to constructively challenge a diverse range of stakeholdersBusiness Improvement Manager Duties:-Designing, embedding, and continually improving a strategy to generate, assess and catalogue ideas for operational improvement in line with business levers and strategy.-Proactively liaise with Change, Innovations, IT, Commercial, Marketing and Product teams to capture all potential developments, ensuring they are added to the solutions roadmap where a client or operational change is required.-oBuilding strong relationships with Operational teams and Support functions to continually develop operational knowledge and capture any improvement ideas-Being a leader within the Development / solutions function to generate and recommend your own improvement ideas.-Design, Cost & Implement strategic operational change, delivering new ideas, products and initiatives whilst collaborating with the relevant operational experts including Systems Specialists, Process Managers and Finance Managers, to ensure solutions are feasible and the impacts fully understood. -Developing, maintaining, and continually improving a core Operational Cost Model to quantify solution costs more efficiently, using Data Science resource where appropriate.-Leading implementations to ensure the operation successfully embed new solutions & change whilst supporting monitor delivered vs planned project benefits.-Potential to lead & manage a solution engineer and graduate-Inspiring a high performing team through strong leadership, effective performance management, talent development and succession planning within your function.Keywords CI Manager, Continuous Improvement Manager, Business Improvement Manager Winsearch acts as an employment agency for permanent staff. We recruit for roles based in Engineering & Manufacturing, Food & Drinks, Pharmaceutical, Supply Chain & Procurement and Professional Services. View our latest jobs today on our website http://www.winsearch.uk and follow us on LinkedIn.ManHPlease contact amy.mchugh@winsearch.uk for further information on this role Our clients and their customers come from diverse backgrounds and so do we. We hire our people from various walks of life, each of whom make our company stronger with their talent, uniqueness, and expertise. This is what makes our company special; if you want to help us grow and take this ethos to our clients, then we cannot wait to collaborate with you! The UK has now left the European Union. Any EU, EEA or Swiss citizens living in the UK that wish to remain in the UK post Brexit need to apply to the EU Settlement Scheme. Although the closing date for applications was 30th Jun 2021, if you have not yet applied but believe that you would qualify under the EU Settlement Scheme, the Home Office have confirmed that they will consider late applications. For further information please see https://www.gov.uk/browse/visas-immigration/eu-eea-swiss Many Thanks ....Read more...
Sport & Event Manager (m/f)
Sport & Event Manager (m/f)Location: Petrčane, CroatiaSalary: €2,000 net per month About the Role:We are looking for a skilled Sport & Event Manager to lead the operations of our sports and recreational facilities and oversee event planning at our prestigious resort. This is a key role combining sports management with luxury event coordination, ensuring an outstanding guest experience in a 5-star environment.Perks and Benefits: Comprehensive onboarding program for a seamless start.Complimentary use of the fitness area.Career growth opportunities within a luxury resort environment.Individual development plans supported by internal and external training programs.Team Member Rate and Family & Friends discounts, including savings on F&B and spa services. Key Responsibilities:Sports & Recreation Operations: Manage and supervise sports facilities, including tennis and padel courts, gym, and bowling area.Recruit, train, and oversee the sports and recreation team, including instructors and fitness trainers.Develop engaging sports programs catering to guests of all ages and skill levels.Maintain high standards for equipment and facility safety and operations.Coordinate reservations, ensuring efficient scheduling of activities and equipment.Collaborate with the wellness team to create tailored fitness and wellness packages. Event Coordination & Management: Plan and execute corporate meetings, conferences, and private events.Manage event budgets, logistics, and execution, ensuring all aspects meet guest expectations.Work with clients and internal teams (sales, marketing, F&B) to deliver high-quality events.Build relationships with corporate clients and event planners to attract new business. Guest Engagement & Customer Service: Foster a guest-first culture, ensuring exceptional service in sports and event activities.Organize tournaments, promotions, and seasonal activities to enhance guest experiences.Address guest feedback and concerns promptly and effectively. Reporting & Budgeting: Track performance metrics for sports and event operations, reporting to senior management.Manage budgets for sports and events, aiming to exceed revenue targets. Health & Safety Compliance: Ensure all activities comply with health and safety regulations.Conduct regular inspections of facilities and equipment to maintain safety standards. Requirements: Education: Bachelor’s degree in Hospitality, Sports, Event Management, or related field (preferred).Experience: Minimum of 3-5 years in sports management, event planning, or luxury hospitality.Languages: Fluency in English and Croatian; additional languages are a plus.Skills: Strong knowledge of sports facilities and luxury event planning.Proven leadership and team management skills.Exceptional organizational and multitasking abilities.Proficiency in Microsoft Office and event management software. Personal Qualities: Passion for sports and events, with a focus on delivering exceptional guest experiences. How to applyFor further details, apply today or send your CV to clay@corecruitment.com.Due to the volume of applications, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out! http://www.corecruitment.com/https://www.facebook.com/COREcruitmentDOTcom/Tweet us @COREcruitment ....Read more...
Operations Manager
Start: ASAPLanguages: German and English - non negotiableI am seeking for an energetic and experienced Hotel Operations Manager to lead the day-to-day operations of a boutique lifestyle hotel.The ideal candidate will have a passion for hospitality, a keen eye for detail, and the ability to create memorable guest experiences.You will be responsible for overseeing all operational aspects of the hotel, ensuring smooth, efficient, and high-quality service that reflects the unique style and culture of our brand.Key Responsibilities: Oversee the daily functions of all hotel departments, including front office, housekeeping, food & beverage, and maintenance.Ensure all guest services are delivered efficiently and to the highest standards, maintaining the hotel's reputation for personalized and unique experiences.Monitor the operational workflow and coordinate activities to ensure seamless guest experiences from check-in to check-out.Lead, motivate, and manage a team of department heads and staff, fostering a culture of excellence, creativity, and hospitality.Implement training programs to continuously improve service standards and develop staff potential.Conduct regular meetings with team members to ensure clear communication of hotel goals, operational updates, and guest feedback.Champion guest satisfaction by proactively engaging with guests, addressing complaints, and resolving service-related issues promptly and professionally.Collaborate with the team to create and deliver tailored experiences that reflect the hotel's lifestyle brand and enhance guest loyalty.Assist in preparing and managing the hotel's operating budget, ensuring effective cost control without compromising guest satisfaction.Monitor daily financial performance, including occupancy rates, revenue per available room (RevPAR), and other key metrics.Identify opportunities to optimize revenue and implement strategies to achieve financial targets.Ensure that the hotel maintains high standards of cleanliness, functionality, and aesthetics in line with the lifestyle hotel's brand and identity.Coordinate with the maintenance team to ensure that all equipment and facilities are in excellent working condition, addressing issues before they impact the guest experience.Ensure that the hotel complies with all health, safety, and regulatory requirements, implementing necessary policies and procedures.Promote a safe working environment for all employees and guests.Work closely with the marketing and events teams to develop creative concepts for promotions, events, and collaborations that enhance the hotel's brand appeal.Stay updated on lifestyle trends and guest preferences, adapting services and offerings to meet evolving demands. Requirements: Education:Bachelor’s degree in Hospitality Management, Business, or a related field is preferred.Experience:Minimum of 4+ years of experience in hotel operations management, preferably in a lifestyle or boutique hotel environment.Proven track record in enhancing guest experiences and managing diverse hotel functions.Skills:Strong leadership and team management skills with the ability to inspire and guide staff.Excellent communication and interpersonal skills, with the ability to handle guest relations effectively.Proficiency in hotel management software (e.g., Opera, Protel) and strong analytical skills.Exceptional attention to detail, with the ability to balance multiple tasks in a fast-paced environment.Personality:A passion for lifestyle brands and delivering curated guest experiences.A creative mindset, open to new ideas and ways to differentiate the hotel’s offerings. Benefits: Competitive salary and performance-based bonuses.Health and wellness benefits.Opportunities for professional development and career growth.Employee discounts on hotel stays and dining experiences.Flexible working conditions that encourage work-life balance. This position is perfect for someone who thrives in a vibrant, guest-centered environment and wants to make a mark in a unique hotel setting. If you're passionate about hospitality, creative experiences, and operational excellence, we encourage you to apply. ....Read more...
Sales Manager - Central London - L&D business
Sales Manager – Central London – L&D businessSales Manager Location: London Salary: £35,000 + OTE COREcruitment is working with a L&D specialist company who provide a dynamic cutting-edge learning and development tools, the company focuses on empowering businesses through tailored educational solutions to hospitality businesses. Specialising in eLearning platforms, corporate training programs, and bespoke learning tools, the company is committed to fostering growth and professional development across various industries. The mission is to deliver impactful learning experiences that drive success, engagement, and organisational improvement.The Sales Manager will play a critical role in driving revenue growth by identifying new business opportunities, building relationships with potential clients, and developing strategies to meet and exceed sales targets. This role involves managing and mentoring a sales team, refining sales processes, and collaborating with cross-functional teams to ensure customer satisfaction. The ideal candidate will have a deep understanding of the learning and development landscape, a passion for sales, and a track record of delivering results.Key Responsibilities: Sales Strategy Development: Develop and implement a robust sales strategy to drive business growth in line with the company's goals and objectives.Revenue Generation: Identify and pursue new business opportunities, securing new clients in corporate, government, and educational sectors.Client Relationship Management: Cultivate and maintain strong relationships with key decision-makers and stakeholders, ensuring long-term partnerships.Team Leadership: Lead, coach, and motivate a high-performing sales team to achieve monthly and annual sales targets. Provide training, support, and feedback to ensure continuous improvement.Sales Pipeline Management: Oversee and manage the sales pipeline, from lead generation to contract negotiation and closure. Use CRM tools to track performance and manage leads efficiently.Market Research: Stay abreast of industry trends, market conditions, and competitive activity. Use insights to adjust strategies and identify opportunities for differentiation.Collaboration: Work closely with the marketing, product development, and customer success teams to ensure alignment between sales efforts and overall business strategy.Reporting: Monitor and report on sales performance metrics, delivering regular updates to senior management on progress, challenges, and recommendations.Customer-Centric Approach: Ensure that customer needs are met through tailored learning solutions, offering customized approaches to learning and development challenges. Key Requirements:Experience: Minimum of 5+ years in B2B sales, with a proven track record in learning and development, corporate training, or eLearning solutions.Demonstrated experience in managing a sales team and achieving revenue targets. Skills: Strong negotiation, communication, and presentation skills.Excellent leadership and team management capabilities.Proficiency with CRM systems (e.g., Salesforce, HubSpot).Strong analytical skills with the ability to translate data into actionable insights.. Knowledge: Deep understanding of the corporate training and eLearning landscape, including emerging trends and challenges in the industry.Familiarity with instructional design principles and digital learning technologies. Preferred Attributes: Results-Driven: Strong focus on achieving and exceeding sales goals with a proactive, can-do attitude.Problem Solver: Ability to anticipate and solve challenges quickly and efficiently.Customer-Centric: Strong focus on understanding client needs and delivering value-based solutions.Adaptability: Comfortable working in a fast-paced, dynamic environment with the ability to adapt to changing business conditions.Innovative Thinking: An entrepreneurial mindset, with a focus on driving innovation and creativity in sales approaches. Benefits: Competitive base salary plus commission and bonus structure.Health, dental, and vision benefits.Opportunities for professional development and career growth.Flexible working options (remote/hybrid).Collaborative and inclusive work environment. If you are keen to discuss the details further, please apply today or send your cv to Sophie@corecruitment.com ....Read more...
Sales Apprenticeship - commercial - pathway
Apprenticeship Overview: Engage in a structured training program giving you the ability to obtain knowledge, skills, and training with the potential of a degree in a commercial field. Work alongside experienced professionals to gain practical skills in a commercial environment where you will be supported in your journey to learn on-the-job. Support the existing team with value-added ideas to grow sales. Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency. Key Highlights of the Role: Over the period of training as a degree apprentice, you undertake the following duties: Sales Support: You’ll be the face of Aggregate Industries for our key clients, nurturing relationships that ensure we’re always delivering exactly what they need. Customer Engagement: Build and maintain strong relationships with existing and potential customers to understand their needs and deliver tailored solutions. Market Research: Conduct research to identify new business opportunities and market trends. Collaboration: Work closely with internal teams such as marketing, product development, and finance to ensure customer satisfaction and smooth sales operations. You’ll work alongside cross-functional teams to align our services with market and customer needs, making sure everyone’s on board with where we’re headed. Data Analysis: Analyse sales data and performance metrics to support decision-making and strategy development. You’ll play a big role in developing a diverse portfolio of clients, helping our business stay strong and adaptable no matter what’s happening in the market. Learn Full Sales Cycle: You’ll oversee contracts from tender to handover, keeping quality, compliance, and safety at the forefront of every step. Learning and Development: Attend a program of training to support your daily activities through various levels up to a degree. What role will I have? Initially, shadowing and supporting the Sales Manager alongside other key stakeholders with customer-facing activities to get a full understanding of the business and its operations. Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support. Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability. Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations. Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery. Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied.Training:Delivery is blended, with monthly 121 coaching with industry experienced learning and development coaches, utilizing teams and facilitated face to face interactive sessions, location may vary. Training Outcome:How will the degree apprenticeship program work? Having a structured training program will support your development in ensuring you learn the business and has benefits for both. 1st Year - You will be undertaking either a Level 2 Customer Service qualification or Level 3 Technical Sales Qualification bedding you into the organisation to understand the company and its products whilst undertaking day to day responsibilities. (Approx. 12-15 months). 2nd/3rd Year - You will be undertaking a Level 4 Sales Sales Executive qualification whilst being working in an internal sales environment to build on those customer service skills (Approx. 12-18 months). 3rd/4th Year - You have the opportunity to undertake a Level 6 Business to Business degree building more knowledge and skills which will involve field based activities (Approx. 2 years).Employer Description:Aggregate Industries is a dynamic and forward-thinking organisation committed to delivering exceptional value to our customers. As part of our dedication to developing the next generation of talent, we are excited to offer an opportunity to join our team as a Commercial Sales Degree Apprentice We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. This vacancy is under the Eco-Readymix part of the business.Working Hours :Monday to Friday between 0900 - 1700.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for Sales,Team Player,Ambitious ....Read more...
Outbound Sales Executive
Outbound Sales ExecutiveRemoteSalary £24- 28k plus uncapped comms At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. Hit Apply now to forward your CV. ....Read more...
Outbound Sales Executive
Outbound Sales ExecutiveRemoteSalary £24- 28k plus uncapped comms At Citation, we’re not just another company – we’re a powerhouse redefining the world of Health & Safety, HR, Employment Law, and ISO services. For the past 30 years, we’ve been a trusted partner to over 60,000 businesses, helping them thrive with our expertise and innovative solutions. As we celebrate this incredible milestone, we’re looking ahead to our most ambitious chapter yet. 2025 is set to be a transformational year for Citation, with record-breaking sales goals and the biggest bonus pot in our history on the line. The opportunity to grow with us has never been greater, and we want YOU to be part of this exciting journey. Why Choose Citation? Here’s Why:We’re not just celebrating 30 years of stability and success – we’re doubling down on our commitment to innovation, empowerment, and growth:• Leaders in the Industry: For three decades, we’ve been at the forefront of business services. As one of the UK’s largest providers, we continue to set the standard for excellence.• Empowerment Culture: At Citation, we believe in unlocking potential. Your growth is our priority, and we’ll equip you with everything you need to succeed and thrive.• Innovation at Our Core: Staying ahead means creating the future, and we’ve been doing just that for 30 years. Join a company that’s always driving forward.• Award-Winning Workplace: Recognised as one of the UK’s Top 100 Best Companies to Work For – four times! We’ve created an environment where passion fuels excellence.• Stability Meets Growth: With 30 years of success, backed by KKR, Hg Capital, and HarbourVest, we’re combining the strength of experience with the excitement of expansion. The RoleAs part of our high-performing sales team, you’ll be on the front line of Citation’s growth. You’ll connect with potential clients to showcase how our services can transform their businesses, and you’ll play a pivotal role in our 30th-year celebration of success by driving the next wave of innovation and results. What You’ll Be Doing:• Prospecting: Identify and connect with decision-makers in key industries.• Outbound Calling: Engage prospects, uncover their needs, and present tailored solutions.• Building Relationships: Cultivate trust and position yourself as a trusted advisor.• Pipeline Management: Stay on top of leads and opportunities using our CRM system.• Achieving Targets: Consistently surpass monthly and quarterly sales goals.• Staying Ahead: Be an expert in industry trends and what sets Citation apart from competitors.• Collaborating Across Teams: Work closely with sales, marketing, and other teams to craft strategies that drive results. Who You AreWe’re looking for motivated, results-driven professionals who:• Have a proven track record in outbound calling and B2B sales.• Possess exceptional communication and negotiation skills.• Are self-motivated, resilient, and thrive in a competitive environment.• Are tech-savvy and comfortable using CRM tools to manage leads and performance.• Have a growth mindset and want to contribute to a business that’s expanding rapidly while celebrating its legacy. Why Now?This year, as we mark 30 years of success, we’re not just reflecting on our achievements – we’re laying the groundwork for our most ambitious future yet. There’s never been a more exciting time to join Citation. The opportunities for career growth, earning potential, and being part of something extraordinary are unmatched. What You’ll Get from UsAt Citation, we invest in you, both professionally and personally:• 33 days of annual leave (including bank holidays) plus your birthday off!• Access to wellbeing support and a health cash plan.• Recognition, incentives, and rewards for your hard work and success.• Ongoing learning and development opportunities to help you thrive.• A fun, professional, and supportive culture that champions growth, trust, and success. When you join Citation, you’ll be part of a team that celebrates milestones, supports innovation, and values every individual. You’ll grow alongside a company that’s 30 years strong and still evolving. Join us in shaping the next chapter of Citation’s success. Be part of a team where passion meets opportunity and make 2025 a year to remember – for you and for Citation. Let’s celebrate the future together. Hit Apply now to forward your CV. ....Read more...
Commercial (Sales) Degree Apprentice
Apprenticeship Overview: 💡Engage in a structured training program giving you the ability to obtain knowledge, skills, and training with the potential of a degree in a commercial field 💡Work alongside experienced professionals to gain practical skills in a commercial environment where you will be supported in your journey to learn on the job 💡Support the existing team with value added ideas to grow sales 💡Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency Key Highlights of the Role Over the period of training as a degree apprentice you undertake the following duties: 💡 Sales Support: You’ll be the face of Aggregate Industries for our key clients, nurturing relationships that ensure we’re always delivering exactly what they need 💡Customer Engagement: Build and maintain strong relationships with existing and potential customers to understand their needs and deliver tailored solutions 💡Market Research: Conduct research to identify new business opportunities and market trends 💡Collaboration: Work closely with internal teams such as marketing, product development, and finance to ensure customer satisfaction and smooth sales operations. You’ll work alongside cross-functional teams to align our services with market and customer needs, making sure everyone’s on board with where we’re headed 💡Data Analysis: Analyse sales data and performance metrics to support decision-making and strategy development. You’ll play a big role in developing a diverse portfolio of clients, helping our business stay strong and adaptable no matter what’s happening in the market 💡Learn Full Sales Cycle: You’ll oversee contracts from tender to handover, keeping quality, compliance, and safety at the forefront of every step 💡Learning and Development: Attend a program of training to support your daily activities through various levels up to a degree What role will I have? 💡Initially, shadowing and supporting the Sales Manager alongside other key stakeholders with customer facing activities to get a full understanding of the business and its operations 💡Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support 💡Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability 💡Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations 💡Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery 💡Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfiedTraining:Delivery is blended, with monthly 121 coaching with industry experienced learning and development coaches, utilizing teams and facilitated face to face interactive sessions, location may vary. Training Outcome:How will the degree apprenticeship program work? Having a structured training program will support your development in ensuring you learn the business and has benefits for both. 📈1st Year - You will be undertaking either a Level 3 Technical Sales Qualification bedding you into the organisation to understand the company and its products whilst undertaking day to day responsibilities. (Approx. 12-18 months) From here we expect progression into... 📈 2nd/3rd Year - You will be undertaking a Level 4 Sales Sales Executive qualification whilst being working in an internal sales environment to build on those customer service skills (Approx. 12-18 months) 📈3rd/4th Year - You have the opportunity to undertake a Level 6 Business to Business degree building more knowledge and skills which will involve field based activities (Approx. 2 years)Employer Description:Aggregate Industries is a dynamic and forward-thinking organisation committed to delivering exceptional value to our customers. As part of our dedication to developing the next generation of talent, we are excited to offer an opportunity to join our team as a Commercial Sales Degree Apprentice We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. This vacancy is under the Eco-Readymix part of the business.Working Hours :Monday to Friday, 0830 - 1700Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for Sales,Team Player,Ambitious ....Read more...
Sales Commercial Apprenticeship - pathway
Apprenticeship Overview: Engage in a structured training program giving you the ability to obtain knowledge, skills, and training with the potential of a degree in a commercial field Work alongside experienced professionals to gain practical skills in a commercial environment where you will be supported in your journey to learn on the job Support the existing team with value added ideas to grow sales Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency Key Highlights of the Role Over the period of training as a degree apprentice you undertake the following duties: Sales Support: You’ll be the face of Aggregate Industries for our key clients, nurturing relationships that ensure we’re always delivering exactly what they need Customer Engagement: Build and maintain strong relationships with existing and potential customers to understand their needs and deliver tailored solutions Market Research: Conduct research to identify new business opportunities and market trends Collaboration: Work closely with internal teams such as marketing, product development, and finance to ensure customer satisfaction and smooth sales operations. You’ll work alongside cross-functional teams to align our services with market and customer needs, making sure everyone’s on board with where we’re headed Data Analysis: Analyse sales data and performance metrics to support decision-making and strategy development. You’ll play a big role in developing a diverse portfolio of clients, helping our business stay strong and adaptable no matter what’s happening in the market Learn Full Sales Cycle: You’ll oversee contracts from tender to handover, keeping quality, compliance, and safety at the forefront of every step Learning and Development: Attend a program of training to support your daily activities through various levels up to a degree What role will I have? Initially, shadowing and supporting the Sales Manager alongside other key stakeholders with customer facing activities to get a full understanding of the business and its operations Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied Training:Delivery is blended, with monthly 121 coaching with industry experienced learning and development coaches, utilizing teams and facilitated face to face interactive sessions, location may vary. Training Outcome:How will the degree apprenticeship program work? Having a structured training program will support your development in ensuring you learn the business and has benefits for both. 1st Year - You will be undertaking either a Level 3 Technical Sales Qualification bedding you into the organisation to understand the company and its products whilst undertaking day to day responsibilities. (Approx. 12-18 months). From here we expect progression into... 2nd/3rd Year - You will be undertaking a Level 4 Sales Sales Executive qualification whilst being working in an internal sales environment to build on those customer service skills (Approx. 12-18 months). 3rd/4th Year - You have the opportunity to undertake a Level 6 Business to Business degree building more knowledge and skills which will involve field based activities (Approx. 2 years).Employer Description:Aggregate Industries is a dynamic and forward-thinking organisation committed to delivering exceptional value to our customers. As part of our dedication to developing the next generation of talent, we are excited to offer an opportunity to join our team as a Commercial Sales Degree Apprentice We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value. This vacancy is under the Eco-Readymix part of the business.Working Hours :Monday to Friday, between 0900 - 1700.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for Sales,Team Player,Ambitious ....Read more...
Sales Apprenticeship - Commercial - pathway
Apprenticeship Overview: Engage in a structured training program giving you the ability to obtain knowledge, skills, and training with the potential of a degree in a commercial field. Work alongside experienced professionals to gain practical skills in a commercial environment where you will be supported in your journey to learn on the job. Support the existing team with value added ideas to grow sales Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency. Key Highlights of the Role Over the period of training as a degree apprentice you undertake the following duties: Sales Support: You’ll be the face of Aggregate Industries for our key clients, nurturing relationships that ensure we’re always delivering exactly what they need. Customer Engagement: Build and maintain strong relationships with existing and potential customers to understand their needs and deliver tailored solutions. Market Research: Conduct research to identify new business opportunities and market trends. Collaboration: Work closely with internal teams such as marketing, product development, and finance to ensure customer satisfaction and smooth sales operations. You’ll work alongside cross-functional teams to align our services with market and customer needs, making sure everyone’s on board with where we’re headed. Data Analysis: Analyse sales data and performance metrics to support decision-making and strategy development. You’ll play a big role in developing a diverse portfolio of clients, helping our business stay strong and adaptable no matter what’s happening in the market. Learn Full Sales Cycle: You’ll oversee contracts from tender to handover, keeping quality, compliance, and safety at the forefront of every step. Learning and Development: Attend a program of training to support your daily activities through various levels up to a degree. What role will I have? Initially, shadowing and supporting the Sales Manager alongside other key stakeholders with customer facing activities to get a full understanding of the business and its operations. Act as the primary contact for customers, handling enquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support. Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability. Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations. Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery. Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied. Training: Delivery is blended, with monthly 121 coaching with industry-experienced learning and development coaches, utilising teams and facilitated face-to-face interactive sessions, location may vary. Training Outcome:How will the degree apprenticeship program work? Having a structured training program will support your development in ensuring you learn the business and has benefits for both. 1st Year - You will be undertaking either a Level 2 Customer Service qualification or Level 3 Technical Sales Qualification bedding you into the organisation to understand the company and its products whilst undertaking day to day responsibilities. (Approx. 12-15 months) 2nd/3rd Year - You will be undertaking a Level 4 Sales Sales Executive qualification whilst being working in an internal sales environment to build on those customer service skills (Approx. 12-18 months) 3rd/4th Year - You have the opportunity to undertake a Level 6 Business to Business degree building more knowledge and skills which will involve field based activities (Approx. 2 years) Employer Description:Aggregate Industries is a dynamic and forward-thinking organisation committed to delivering exceptional value to our customers. As part of our dedication to developing the next generation of talent, we are excited to offer an opportunity to join our team as a Commercial Sales Degree Apprentice We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value.Working Hours :Monday to Friday, 09.00 - 17.00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for Sales,Team Player,Ambitious ....Read more...
Commercial (Sales) Degree Apprentice
Apprenticeship Overview: Engage in a structured training program giving you the ability to obtain knowledge, skills, and training with the potential of a degree in a commercial field Work alongside experienced professionals to gain practical skills in a commercial environment where you will be supported in your journey to learn on the job Support the existing team with value added ideas to grow sales Learn about and contribute to our sustainability initiatives, focusing on reducing carbon emissions and enhancing efficiency Key Highlights of the Role: Over the period of training as a degree apprentice you undertake the following duties: Sales Support: You’ll be the face of Aggregate Industries for our key clients, nurturing relationships that ensure we’re always delivering exactly what they need Customer Engagement: Build and maintain strong relationships with existing and potential customers to understand their needs and deliver tailored solutions Market Research: Conduct research to identify new business opportunities and market trends Collaboration: Work closely with internal teams such as marketing, product development, and finance to ensure customer satisfaction and smooth sales operations. You’ll work alongside cross-functional teams to align our services with market and customer needs, making sure everyone’s on board with where we’re headed Data Analysis: Analyse sales data and performance metrics to support decision-making and strategy development. You’ll play a big role in developing a diverse portfolio of clients, helping our business stay strong and adaptable no matter what’s happening in the market Learn Full Sales Cycle: You’ll oversee contracts from tender to handover, keeping quality, compliance, and safety at the forefront of every step Learning and Development: Attend a program of training to support your daily activities through various levels up to a degree What role will I have? Initially, shadowing and supporting the Sales Manager alongside other key stakeholders with customer facing activities to get a full understanding of the business and its operations Act as the primary contact for customers, handling inquiries, taking orders, and managing the entire customer journey, including pricing, planning, and after-sales support Build strong relationships with customers and internal teams, positioning our business as a trusted partner in construction and sustainability Oversee daily logistics, working with transport and operations to ensure orders are fulfilled efficiently while meeting customer expectations Leverage technology to manage customer orders proactively, utilising tools like sensor and optimisation systems to enhance service delivery Proactively handle challenges, such as supply issues or delivery changes, while keeping customers informed and satisfied Training:Delivery is blended, with monthly 121 coaching with industry experienced learning and development coaches, utilising teams and facilitated face to face interactive sessions, location may vary. Training Outcome:How will the degree apprenticeship program work? Having a structured training program will support your development in ensuring you learn the business and has benefits for both. 1st Year - You will be undertaking either a Level 2 Customer Service qualification or Level 3 Technical Sales Qualification bedding you into the organisation to understand the company and its products whilst undertaking day to day responsibilities. (Approx. 12-15 months) 2nd/3rd Year - You will be undertaking a Level 4 Sales Executive qualification whilst being working in an internal sales environment to build on those customer service skills (Approx. 12-18 months) 3rd/4th Year - You have the opportunity to undertake a Level 6 Business to Business degree building more knowledge and skills which will involve field based activities (Approx. 2 years) Employer Description:Aggregate Industries is a dynamic and forward-thinking organisation committed to delivering exceptional value to our customers. As part of our dedication to developing the next generation of talent, we are excited to offer an opportunity to join our team as a Commercial Sales Degree Apprentice We are at the heart of construction, committed to building progress and transforming the industry to deliver a more sustainable future for all. We are recognised as one of the safest, most customer-focused companies in this space and we are looking for you to be part of our movement to grow, innovate and develop together to create continuous value.Working Hours :Monday to Friday 08:30 - 17:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Passion for Sales,Team Player,Ambitious ....Read more...
Business Administration Apprentice
General Administration: Update manual and computerised record/information systems Update and maintain the school calendar Assist with managing the school’s email inbox, ensuring the school meets its expected response times and that emails are forwarded to the relevant staff member as necessary Manage and organise completed forms from parents and carers Report any issues with the school’s IT systems Organise and distribute incoming and outgoing post Provide administrative support to staff as needed Book training courses for all staff Order, monitor and manage stock, ensuring best value following the school’s purchasing processes Carry out filing, printing and photocopying. Maintain the operation of the printer and photocopier to ensure it’s ready to use at all times, resolving any issues as necessary Assist with organising parents’ evenings and other meetings and events, including the organisation of rooms and equipment, and providing refreshments as required Keep records in accordance with the school’s record retention schedule and data protection law, ensuring information security and confidentiality at all times Attendance administration: Monitor and maintain an accurate record of pupil attendance, producing reports as necessary Monitor the late arrival of pupils and contact parents/carers to identify reasons for non-attendance, ensuring all safeguarding procedures are followed Reception: Act as the first point of contact for parents/carers and visitors arriving at the school Deal with telephone and face-to-face enquiries efficiently and in a professional and supportive manner Seek support from other colleagues where necessary to respond to complex enquiries Respond to messages promptly and accurately, passing on information to relevant staff members as necessary Assist staff and pupils with the information and support they need Safeguarding: Control access to the school in line with the school’s safeguarding procedures, including signing in visitors, checking identification as necessary, issuing passes and notifying them of safeguarding and safety procedures Be alert to unknown individuals on the school premises and report any concerns in line with the school’s procedures Administer the school’s filtering and monitoring system for online safety, and escalate any safeguarding concerns following the correct safeguarding procedures Written Communication: Write and send email responses that are professional and uphold the school’s vision and values Update and distribute online and offline communications (e.g. letters, newsletters, social media posts, etc.) to parents, staff and other stakeholders Assist with marketing and promoting the school Finance: Enter data into the school’s finance systems and produce reports as necessary Collect, record and issue receipts for payments from parents and carers Carry out financial administration in line with the school’s procedures Other areas of responsibility Read and follow the relevant school policies Undertake training required to develop in the role Ensure all duties and responsibilities are undertaken in line with the school’s health and safety policy Contribute to the safety of children and young people and protect them from harm Training:Business Administrator Level 3. The Apprenticeship Scheme is run in conjunction with Derbyshire Adult Community Education to ensure that you are supported by a first-class training programme which will enable you to achieve the following qualifications: You will gain all the Knowledge, Skills and Behaviours to enable you to enter gateway for the End Point Assessment Functional Skills at Level 2, English, maths, if required Training Outcome:Successful completion of the apprenticeship will lead to consideration for any roles that are available within the council at the time.Employer Description:We offer a great start to your child’s education, with good standards of achievement and progress to equip children for the next stage in their journey through school and life beyond. Education is so much more than academic achievement and we support and enthuse children to be great in many other ways too. The teachers and staff are caring and sensitive to developing and growing children and their needs. We include everyone and nurture all skills, talents and interests. Our school is a happy place to be and I look forward to every day, being with the children, working and engaging with them in the varied and exciting experiences we provide.Working Hours :Monday to Friday 8.30am to 3.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness ....Read more...
Sales Operations Manager
Sales Operations ManagerHybridSalary up to £50,000 We are iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team. We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. At iHasco, we believe in empowering our team and creating an environment free from bureaucracy and micro-management. Our Customer Success department will embody these values, ensuring our clients receive the highest level of service and support as we continue to innovate and lead in Health and Safety and HR Compliance eLearning. Join us as we take this exciting step forward, reaffirming our commitment to quality, creativity, and simplicity. With the backing of the Citation Group, we're poised to reach new heights and provide an unparalleled client experience. The roleIn this role, you will be pivotal to our sales team's success, focusing on optimising sales operations to support and exceed our business targets. By streamlining processes, managing essential sales tools, and maximising team efficiency, you will play a crucial role in generating, nurturing, and converting leads, managing the sales pipeline, and ensuring seamless execution of the sales process. Your contributions will empower the sales team to perform at their best, ultimately driving business growth and achieving key revenue goals. This role requires a highly proactive approach, exceptional organisational abilities, and a collaborative mindset. You’ll work closely with cross-functional teams, influencing both strategy and execution, and identifying areas for operational enhancement to improve sales performance. If you’re passionate about optimising processes and elevating sales success, we encourage you to apply! Key Responsibilities:• Process & Workflow Development: Work with sales, marketing, and customer success teams to refine workflows and dashboards, enhancing customer and lead management throughout the sales cycle.• Sales Performance Insights: Analyse customer and lead behaviour, satisfaction, and engagement metrics to uncover trends, support strategic sales decisions, and identify upsell or cross-sell opportunities.• Pipeline Management & Optimisation: Actively monitor the sales pipeline, identify bottlenecks, and recommend improvements to accelerate deal cycles and enhance conversion rates.• Operational Excellence: Troubleshoot daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity.• Reporting & Analytics: Develop and present insights through sales data reports, dashboards, and key metrics that provide visibility into team performance and guide decision-making.• Cross-Functional Collaboration: Work closely with various departments, ensuring alignment on business objectives and resolving interdepartmental challenges that could impact sales effectiveness.• Internal Documentation: Create and maintain comprehensive process documentation, sales playbooks, and training materials to ensure all team members are aligned and equipped to succeed.• Technology Implementation & Support: Oversee the integration and management of sales-focused technologies, ensuring tools are leveraged effectively to drive customer engagement and sales productivity.• Operational Efficiency & Best Practices: Champion best practices for productivity, sales enablement, and customer interaction, setting standards that scale with our growing business. Qualifications & Skills:• Proven Software Sales Success: Demonstrated achievement in software sales, especially with enterprise clients, using solution-based selling to meet client needs and consistently exceed targets.• Business Systems Proficiency: Skilled in CRM tools like Salesforce and HubSpot to manage pipelines, track performance, and drive data-informed decisions.Personal Attributes:• Sales-Driven & Detail-Oriented: Highly motivated and proactive in meeting sales goals, with a strong attention to detail in proposals and contract execution.• Adaptable Problem-Solver: Quick to adapt in dynamic environments, with excellent communication skills and the ability to address client challenges confidently and effectively.Leadership:• Team Management & Development: Experienced in leading sales teams, setting KPIs, and supporting team growth.• Operational & KPI Focused: Skilled in setting clear sales metrics and managing operational tasks that optimise team performance and improve efficiency. What you get from usFrom your birthday off work (in addition to a generous annual leave and bank holiday entitlement of 33 days) to wellbeing support and a health cash plan, to recognition and incentives, and continuous learning and development, we invest in you holistically. We believe work should be fulfilling and enjoyable, so together, we create an environment where you can thrive. You will be surrounded by passionate colleagues who care deeply about our mission and have a true sense of purpose. We will challenge and grow you continuously—you will never find yourself clock-watching with us. We trust you, rely on you, and care about your well-being. Hit Apply now to forward your CV. ....Read more...
Junior Customer Services Advisor Apprentice
In-tend are a leading software provider of e-Procurement systems to both a UK and international client base and employ over 40 staff. The company has an excellent and proven history of providing apprenticeship, all of which have the potential to lead to full time permanent employment. Throughout the apprenticeship, In-tend are offering the opportunity to learn about the company, their customers and their range of products and services, whilst affording the opportunity to gain knowledge in core office based skills being fully supported throughout the apprenticeship. Level 3 Customer Service apprenticeships will be considered for anyone with Level 2 already, and there is the opportunity over time to move to other business departments within the company. We are looking for individuals who are keen to develop in a professional role – with this in mind the right candidate must not only be able to look professional but also act that way in an open plan office based environment. They must be able to work in a quiet professional environment. The right person would be self motivated, enthusiastic with good customer care and focus in mind. They would be keen to take on the challenges of learning about all of our products and services to become well rounded asset to the company. Preferable have some customer services experience. Essential to be organised, confident and focused. Job Function: Pro-actively learn and understand In-tends range of goods and services and participate in continual training Contact In-tend’s customer and prospective customers for account management and sales purposes; to include calls to current and potential customers; following up on advertising enquiries; following up seminardelegates offering additional products or services, and following up on event enquiries to aid with revenuegeneration for the relevant department/company Identify enquiries which may lead to further training or product or services sales, and pass to the relevant department for follow up to ticket resolution Provide appropriate and timely telephone and/or e-mail assistance/responses to inbound correspondence -to include internal and external customers/clients and suppliers Keep In-tend’s own CRM database, In-manage up to date electronically, complying with GDPR legislation inrespect of data. Liaise with other departments for optimal resolution of customer queries Manage expectations of customers and/or provide difficult messages Share knowledge and work as part of a team to achieve any monthly performance indicators and sales targetsas advised to you Ensure all communications with customers are carried out in line with the written standards and proceduresdefined by the Company and in a professional business manner Attend training to develop relevant knowledge, techniques and skills Any other duties and responsibilities as required as the role develops or requested by the Senior ManagementTeam Training:As an apprenticeship at In-Tend Ltd you will be working towards your apprenticeship with Total Training provison this is a work-based apprenticeship, meaning you will earn while you learn, gaining hands-on experience in a real business environment.Training Outcome:At In-Tend Ltd, your apprenticeship is just the beginning of your career journey. We are committed to supporting our apprentices not only during their training but also in their long-term career development. Advance Within Your Role:After successfully completing your Level 2 or Level 3 Customer Service Apprenticeship, you may choose to continue excelling in your customer service role. With enhanced skills and confidence, you’ll be well-prepared to take on additional responsibilities. Explore Other Departments:In-Tend Ltd offers a range of departments and career paths to explore. Apprentices who show potential and a willingness to grow can progress into areas such as: Sales and Business Development Marketing Administration Project Management IT Support Employer Description:In-tend are a proven global e-Procurement Software as a Service marketplace provider since 2006, and creator of the leading Procurement publication ‘In-procurement’. In-tend’s agile suite of software can be used as standalone modules; from e-tendering to Contract Management, through to full P2P functionality, offering integration with financial systems for total end to end procurement management. Our intelligent software can be aligned to meet organisational requirements, no matter what the size or spend, and offers a managed approach to streamlining procurement processes. All modules provide transactional transparency with the associated risk reduction and spend management benefits, and MI reporting functionality. With over 800 clients worldwide in over 130 countries utilising the software in part or as a whole and forming the ‘In-tend Community’, we welcome your enquiry to understand how our range of e-Procurement solutions and associated services may assist your organisation reap the benefits from our cost-effective solutions.Working Hours :Monday - Friday 8.00am-5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Personal Presentation ....Read more...
Sales Operations Manager
Sales Operations ManagerHybridSalary up to £50,000 We are iHasco. We're the go-to experts in top-notch Health and Safety and HR Compliance eLearning. Quality, creativity, and simplicity are our core strengths. With a track record of 15 million+ training sessions over 15 years, we're not just growing; we're skyrocketing. Join us now and lead the charge in our high-octane Commercial Sales team. We are part of the Citation Group. We offer colleagues and clients an opportunity they will not gain at many other businesses. The Citation Group has grown rapidly over the past few years and has big ambitions for the future. As a Private Equity backed business, the plan is to triple the size of the business over the next few years through both organic growth and acquisitions. At iHasco, we believe in empowering our team and creating an environment free from bureaucracy and micro-management. Our Customer Success department will embody these values, ensuring our clients receive the highest level of service and support as we continue to innovate and lead in Health and Safety and HR Compliance eLearning. Join us as we take this exciting step forward, reaffirming our commitment to quality, creativity, and simplicity. With the backing of the Citation Group, we're poised to reach new heights and provide an unparalleled client experience. The roleIn this role, you will be pivotal to our sales team's success, focusing on optimising sales operations to support and exceed our business targets. By streamlining processes, managing essential sales tools, and maximising team efficiency, you will play a crucial role in generating, nurturing, and converting leads, managing the sales pipeline, and ensuring seamless execution of the sales process. Your contributions will empower the sales team to perform at their best, ultimately driving business growth and achieving key revenue goals. This role requires a highly proactive approach, exceptional organisational abilities, and a collaborative mindset. You’ll work closely with cross-functional teams, influencing both strategy and execution, and identifying areas for operational enhancement to improve sales performance. If you’re passionate about optimising processes and elevating sales success, we encourage you to apply! Key Responsibilities:• Process & Workflow Development: Work with sales, marketing, and customer success teams to refine workflows and dashboards, enhancing customer and lead management throughout the sales cycle.• Sales Performance Insights: Analyse customer and lead behaviour, satisfaction, and engagement metrics to uncover trends, support strategic sales decisions, and identify upsell or cross-sell opportunities.• Pipeline Management & Optimisation: Actively monitor the sales pipeline, identify bottlenecks, and recommend improvements to accelerate deal cycles and enhance conversion rates.• Operational Excellence: Troubleshoot daily operational issues and optimise systems to support a smooth sales process, reducing friction and enhancing productivity.• Reporting & Analytics: Develop and present insights through sales data reports, dashboards, and key metrics that provide visibility into team performance and guide decision-making.• Cross-Functional Collaboration: Work closely with various departments, ensuring alignment on business objectives and resolving interdepartmental challenges that could impact sales effectiveness.• Internal Documentation: Create and maintain comprehensive process documentation, sales playbooks, and training materials to ensure all team members are aligned and equipped to succeed.• Technology Implementation & Support: Oversee the integration and management of sales-focused technologies, ensuring tools are leveraged effectively to drive customer engagement and sales productivity.• Operational Efficiency & Best Practices: Champion best practices for productivity, sales enablement, and customer interaction, setting standards that scale with our growing business. Qualifications & Skills:• Proven Software Sales Success: Demonstrated achievement in software sales, especially with enterprise clients, using solution-based selling to meet client needs and consistently exceed targets.• Business Systems Proficiency: Skilled in CRM tools like Salesforce and HubSpot to manage pipelines, track performance, and drive data-informed decisions.Personal Attributes:• Sales-Driven & Detail-Oriented: Highly motivated and proactive in meeting sales goals, with a strong attention to detail in proposals and contract execution.• Adaptable Problem-Solver: Quick to adapt in dynamic environments, with excellent communication skills and the ability to address client challenges confidently and effectively.Leadership:• Team Management & Development: Experienced in leading sales teams, setting KPIs, and supporting team growth.• Operational & KPI Focused: Skilled in setting clear sales metrics and managing operational tasks that optimise team performance and improve efficiency. What you get from usFrom your birthday off work (in addition to a generous annual leave and bank holiday entitlement of 33 days) to wellbeing support and a health cash plan, to recognition and incentives, and continuous learning and development, we invest in you holistically. We believe work should be fulfilling and enjoyable, so together, we create an environment where you can thrive. You will be surrounded by passionate colleagues who care deeply about our mission and have a true sense of purpose. We will challenge and grow you continuously—you will never find yourself clock-watching with us. We trust you, rely on you, and care about your well-being. Hit Apply now to forward your CV. ....Read more...
Assistant Manager, Gaming Operations
Full-time; Contract (January 2025 to March 2026) Date Posted: November 14, 2024 Who we are… The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 114-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15-day annual summer Fair and winter Fair which average more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences. At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community. Supporting the Manager, Gaming, the Assistant Manager, Gaming Operations is responsible for leading event operations for the PNE Prize Home Lottery and the PNE Winter Lottery. They will demonstrate effective project planning and processes to manage milestones, timelines, budgets and priorities while working collaboratively with cross-functional teams and external partners. Candidates must have demonstrated project or event management as well as exceptional interpersonal, communication and leadership skills. Due to the operational nature of our events and programs, the candidate must be comfortable with a fluctuating schedule and a work environment that changes from very hands-on to one of planning and leadership. Our ideal candidate will have 2-4 years of event management experience, preferably within the area of revenue-focused operations. Why join our Team? Exhilarating and fun-loving culture Flexible work environment Opportunity for free or discounted tickets to shows, events, sports games, and much more Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands Competitive compensation package Opportunity to create lasting memories and friendships! What will you do this year? In your role as an Assistant Manager, Gaming Operations, your primary accountabilities will be to: Oversee planning and project management of the PNE Prize Home build Support Manager, Gaming with year-round Prize Home project planning. Develop and manage department operating budgets as well as hold accountability for monitoring control of expenses within approved budgets. Oversee the house design and construction build process for the PNE Prize Home including managing contractor timelines, establishing and maintaining processes for managing the scope of the project as well as assessing and reporting risks. Assist with the award and handover of the PNE Prize Home to the winner. Develop and actively manage positive relationships with external vendors, suppliers and contractors. Collaborate cross functional teams such as the Marketing department to develop and execute the annual sales campaign with a focus on hitting budgeted revenue targets and driving initiatives to boost sales. Oversee the assembly of necessary material and preparation of reports needed to comply with the Gaming Policy and Enforcement Branch (GPEB) requirements. Oversee planning and event operations of the Prize Home Mall Tour program: Develop and manage a sales and brand focused mall tour program for both the summer and winter lotteries within the Metro-Vancouver region. Develop and manage department operating budgets as well as hold responsibility for driving mall tour revenue. Maintain timely and accurate ticket reconciliation process. Develop an effective schedule of display dates at Metro-Vancouver locations and coordinate with malls to procure display space. Oversee event logistics for move in, operation and tear down of even mall events. Organize branding, towing, and display of prize vehicles. Hire, train, motivate, schedule and supervise roughly 10 mall vendors with a sales focus as well as oversee administrative needs of the mall vendor team (completing necessary paperwork for hiring, payroll, uniforms, IDs etc.). Ensure all orders are taken and processed in an accurate and compliant manner. Oversee event operations of the Prize Home open house dates and onsite display: Coordinate and schedule affiliated media and sponsored events at the offsite Prize Home location. Supervise the Gaming Events coordinator and roughly 30 union employees both for weekend offsite open house dates and onsite Fair display. Support in the planning and set up of the Fair PNE Prize Home Display onsite during the Summer Fair. Schedule, supervise and evaluate performance of the Prize Home hosts. Complete necessary paperwork for hiring, payroll, uniforms, IDs etc. In addition to your primary responsibilities, as the Assistant Manager of Gaming Operations, you will support the Gaming department team where need, including: Manage Gaming daily operations and planning in collaboration with cross functional departments as well as external partners and suppliers Support the operational aspects of all Gaming Fair programs (including Onsite Lottery Sales, Wheel of Fortune, Prize Home) - includes set-up, employee management, operations, security measures in place Prepare and present department plans and reporting Ensure compliance with government gaming regulations What else? Graduated from a post-secondary program, OR an equivalent combination of education and experience. Must be 19 years or older and registerable with the BC Gaming Policy & Enforcement Branch. Must have at least 2-3 years of management/supervisory experience in Operations, Sales and/or Customer Service in the Entertainment, Sales, or Hospitality industry. Must have previous administrative experience working with financials, budgets, sales targets with ability to accurately handle and reconcile large volumes of cash/tickets. Must have a strong knowledge of computer applications including Microsoft Office, cloud-based applications, and databases. Knowledge of and experience working in the Gaming industry and/or a call center is considered an asset. Must be able to work an event-based work schedule which includes weekends, late nights, extended hours, and extended workweeks. Proven ability to work in matrixed or cross-functional organizations building strong relationships with the public, industry partners, and business stakeholders to deliver events and services. Knowledge of the planning, production, and management of events within the entertainment industry. Ability to create planning documents and tools to efficiently execute events. Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines. Must have strong time management, organizational, and communication/interpersonal skills with an excellent leadership ability. Required to have a valid 5th class BC Driver's license and the ability to provide a clear and up-to-date Driver's Abstract as regular work locations are throughout the Metro-Vancouver region. Successful candidates must undergo a Criminal Record Check. Who are you? Organized Methodical Proactive Skillful communicator Cr ....Read more...