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Admin, Payroll, Compliance & Credit Control Apprentice
You will compile weekly payment schedule and starters & leavers report, check bank statements daily for payments due into the company from clients, finance companies and insurers and other tasks and duties as assigned from time to time. Within recruitment, this requires timesheet processing and compliance. In doing so recruitment admin handles all timesheet processing/queries & liaises with all candidates in obtaining all documents that are required to make candidates compliant in relation to all MSP requirements. In terms of timesheet processing this function helps to maximize the companies’ weekly profits by chasing candidates for outstanding timesheets. In terms of compliance this function helps to ensure that the company has all the necessary candidate documentation when an MSP informs us, they would like to carry out an audit. In regard to the Trevellyan team, this is support function in all elements of credit control and payments to the insurers. In reference to accountancy this is a support role to accountants and clients in offering good customer service and administration in support of our accountancy services. Job Responsibilities: Downloading candidate timesheets Process AWR changes & placement extensions Create vendor adjustment forms Teaching candidates how to submit timesheets on the online portals Chase unprocessed timesheets from workers Manage payment queries for candidates where applicable Manage candidates holiday request forms and send completed forms to payroll Sending out & chasing outstanding registration documents and references Creating & sending out PAYE, Umbrella, Ltd & 3rd Party Ltd contracts to candidates Deal with audits when they are requested by MSPs Providing references for previous candidates Manage task management schedules & task follow-up reporting Run daily and weekly reports Other tasks and duties as assigned from time to time Check bank statements daily for payments due into the company from clients, finance companies and insurers Diarise & chase payments with clients – 7-day SLA for payments Ensure that all receipts and payments are placed in the credit control system Reconcile all transactions with the credit control system Ensure all insurance companies are paid at the end of the month via the statements Ensure all statements are confirmed as correct and signed off Ensure accurate and up to date client account files and database are kept Carryout credit control duties to ensure payments received for our services Invoicing for client services delivered in support of credit control Maintain a portfolio of client’s payrolls weekly, bi-weekly and monthly inbound/outbound customer service calls to our current clients, building relationships Deal with external supplier queries, HMRC, DWP, courts and other agencies Contacting customers over the telephone and via email with regards to potential new business Deal with payroll queries from staff and contractors in a professional and timely manner Calculations of statutory payments and processing P45 and P60’s and other year-end reports Analysis of pay summary and pay slips Upload RTI, FPS and EPS reports to HMRC and pension providers in a timely manner Training: Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Level 3 qualification Full on the job training will be delivered Off the job training will be supported by our training provider- Davidson Training UK Ltd You will complete the Functional Skills in maths and English up to and including Level 2 (if you don't already hold the equivalent) All training will be delivered within the workplace during working hours Training Outcome: Full time position will be available after the successful completion of the apprenticeship Employer Description:The Carrington Blake Group are a professional services group serving small and medium businesses through outsourced business support functions. By supporting business needs across various administrative, technical and creative functions, a business can reduce costs, save time, and concentrate on engaging customers. Our offering to businesses includes: Accountancy and Financial Management IT Support and Cloud Computing Recruitment Business Start up Payroll services Marketing Web Design and Development Corporate Insurances Employee Benefits Scheme Due to the services we offer, our clients vary greatly, but our approach to solving problems remains the same. As such we are at the heart of industry developments and trends within each service division, providing latest and best approaches to our clients.Working Hours :You will be required to work Monday to Friday, 9:00am- 5:00pm, however you will be paid until 6:00pm to allow you to complete your apprenticeship course work. 40 hours a week.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Motivated,Strong computer skills,Strong command of English,Ability to work independently,Excellent time management,Target driven,Seeking out opportunities,Resilience ....Read more...
Business Sales/Chartered Manager Apprenticeship (Nottingham NG8)
Stearn Electric Company Ltd. Stearn is a company with a fine history - Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations - a reputation that is protected vigorously through the professionalism of our dedicated and well-trained staff. What do they do? We sell a range of, mainly, branded electrical products into the wholesaling world, who in turn supply the building industry. We also supply some of the same product into the public sector. You will have heard of many of the brands. Take a look at our website www.stearn.co.uk. Stearn Electric are a B2B business and do not sell to the general public. We are very well established, privately owned and part of a much larger private company called Newbury Investment Uk Ltd. The whole group comprises wholesaling and distribution businesses selling commercial products, mainly into business environments. Our healthy financial position allows us to further expand our business through internal investment and solid acquisitions. Newbury Investment currently employs over 1750 people at 91 business units and turns over £1 billion p/a. What is the opportunity? The successful applicants will work in the Nottingham Business Unit, on Glaisdale Drive and will enjoy a programme that exposes them to all aspects of our business. This will include, logistics, office administration, customer service, sales, marketing and inventory. At the same time they will attend NTU on block and day release studying, over a four year period. 20% of the candidate’s time will be spent in formal or informal training. We are taking applications now and the current window will shut on the 12th April. Interviews will take place during April and Early May and will involve two separate interviews, both in Nottingham, one at least will involve a research task and presentation. Offers of employment are conditional upon being accepted on to the Charter Management Degree Apprenticeship. The successful applicant. Typically, you will be a person seeking your first role in full time employment. As such we will be more interested in your attitude and desire to pursue this course of action rather than any direct work experience you may have. You do need to meet the Nottingham Trent University entrance criteria. As an individual you will be ambitious to work as part of a busy dedicated team. Although we will ensure you experience other areas of the business, your primary focus will be on customer service and sales. You will be able to demonstrate an ability to communicate and relate to our customers and existing staff and be confident dealing with people of all types, you may have some customer facing work experience, in any case you will be clear yourself that this is the career path you wish to follow. Much of what we sell is electrical product and you will have the ability to research (from our catalogue, online and other sources) and impart technical information about the product. You will have the ability to use our bespoke computer system to accurately process our customer orders, this requires the ability to concentrate on detail, to ensure you avoid costly mistakes, whilst inputting. (Full training given). You will be a resilient individual who has chosen to take a course of action that will expose you to a demanding and hard-working environment, you will be able to juggle your academic work and your paid work commitments.Training:A fully funded learning experience delivered in conjunction with Nottingham Trent University, dependant on you working at Stearn Electric. This will be delivered over four years on day and block release, you will spend 20% of your working year in training, both work placed and academic. The training, support and mentoring to allow you to be successful in your employment and your study, delivered over a four-year period. We will be as invested in delivering your Level 6 Chartered Management degree and work experience as you are. A fulfilling and fun working environment where your effort and commitment are rewarded, as well as directly impacting the success of the business. The successful applicants will have an anticipated start date in May, with some flexibility which may be discussed.Training Outcome:Excellent career prospects in the business.Employer Description:Stearn is a company with a fine history – Founded in 1924, the company has grown over the years into a well-established National Super Distributor, serving the Electrical Industry with its outstanding reputation for good service and excellent customer relations – a reputation that is protected vigorously through the professionalism of our dedicated and well trained staff.Working Hours :Monday - Friday 8.00am - 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative ....Read more...
Social Value Coordinator
Are you an experienced Customer Service Administrator, Office Manager, Administrator, Member Services Coordinator, Charity Coordinator, Repairs Planner, Assets Officer, or Housing Officer? Can you take ownership of administrative process whilst supporting customers and building relationships? If this description fits, then let Informed Recruitment help you achieve your potential with an exciting opportunity as a Social Value Coordinator. Informed Recruitment are a specialist provider of resources to the Housing & Property Technology markets; we are delighted to be partnering with a Social Enterprise undertaking an exciting expansion and looking to bolster their customer service provision. The objective of the role will be to support the Social Value Manager in the delivery of the organisations Social Value strategy by providing a comprehensive administrative support service, supporting the provision of charity services, and monitoring and supporting partners in recording and promoting Social Value outcomes. Day-to-day activities will involve building relationships in the supply chain and monitoring promoting and ensuring defined Social Value outcomes; ongoing reporting; research; creation of marketing material; data input support and analysis; providing support in the completion of and assessing applications for funding; and supporting the organisation and delivery of the annual dinner and awards event. Background The role would suit someone looking for their first career-move in industry and out of their first job, and/or someone looking for an organisation with a defined career path. Well-trodden paths into this role include: Customer Services – A successful track record in Customer Services, looking after customer accounts, building relationships, and promoting services. Any experience of working with procurement frameworks or within the housing or property sectors would be beneficial. Administrator/Executive Assistant – Experience in taking responsibility of the smooth running of office processes and documentation to provide a seamless and efficient customer experience. Housing/Property background - Experience as a Social Housing professional with subject matter expertise in Social Value, Assets, Property Services, Development or Building Safety looking for a new challenge. Procurement – administration in a procurement department or previous work in Social Value. Supply Chain/Merchants - Experience working within the supply chain providing materials, goods, and services to the Housing, Construction, Building Safety, Asset Management, &/or Property services sectors with knowledge of the relevant goods, services, prices, and people. Essential Skills Self-starter with a positive approach with a background in an office environment, + customer services and/or administration A positive consultative approach, based on looking after customers, building positive relationships, and with the ability to turn ideas into action and results. Task orientated with a strong work ethic. The ability to manage and prioritise multiple tasks concurrently and experience of having worked in a busy environment. The ability to engage with prospective customers in a face-to-face capacity at conferences, seminars, and workshops. Strong MS Office skills. Highly Desirable / Will Strengthen Application Experience of the current Social Housing market, including current issues within development, compliance, building safety, property services, construction, and/or property asset management. A base understanding of procurement and social value As an individual you will be an excellent communicator, adept at liaising at all levels with a variety of stakeholders. You will also be highly analytical with a keen eye for problem solving and meticulous attention to detail & record keeping. This role is hybrid based, with 50/50 time spent in an office in Birmingham, and time working from home. This is an exciting time to join the organisation, and your contribution will certainly be felt, in return you will receive a very competitive salary, car allowance, life assurance, healthcare and benefits package with a generous holiday allowance. Interviews are available now, so please apply without delay to secure your appointment! Informed Recruitment Limited acts as an Employment Agency in respect to this vacancy as defined by the Employment Agencies Act. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, national origin, disability status, or any other basis protected by appropriate law. All hiring decisions are made based on merit, competence, and business need. As defined under the General Data Protection Regulation (GDPR), Informed Recruitment is a Data Controller and a Data Processor, and our legal basis for processing your personal data is 'Legitimate Interests’. You have the right to object to us processing your data in this way. For more information about this, your rights, and our approach to Data Protection and Privacy, please visit our website. ....Read more...
Operations and Administration Manager
Do you thrive in a fast-paced environment and are passionate about exceeding expectations? Are you a proven leader with a record of leading and building high-performing teams?If so, Diaspora Insurance seeks someone qualified to join our dynamic team as an Operations and Administration Manager!Destiny Finance Ltd t/a Diaspora Insurance is a consultancy firm based in Birmingham, United Kingdom, that specialises in the designing, marketing and distribution of insurance products & risk management solutions targeted at foreign nationals living and working in developed markets like the UK, EU, North America, Canada, Australia & New Zealand. You will be joining a dynamic and ambitious firm focused on making a huge impact on expatriate communities in terms of managing their insurable risks. About The Role The Operations & Admin Manager (OAM) reports to the Channels Director. This role is critical in ensuring that all processes are efficient, compliant, and aligned with the company's strategic goals. The Insurance Operations Manager will be responsible for managing teams, streamlining workflows, and ensuring customer satisfaction while adhering to industry regulations.They will oversee the daily operations of Diaspora Insurance, enforce company policies, ensure smooth functioning of administrative processes and efficient delivery of services to clients and all stakeholders. They are jointly responsible for managing budgets, implementing policies and procedures, and supervising staff. This role involves coordinating stakeholders, service providers, department heads and managers, conducting audits, and providing administrative support to company directors. Key Responsibilities of an Insurance Operations and Administration Manager: Overseeing daily operations: This includes ensuring all departments are running smoothly and efficiently.Client acquisition, that is, from pre-sale engagements, onboarding processes and systems to post-sale customer service, including claims management.Asset management, including all fixed assets and movable ones like cars (register, service tracking, insurance, car trackers, etc.), laptops, mobile phones, tablets, cameras, and merchandise, where stock control and tracking are critical.Diaspora Insurance House building management - contractors and service providers management, building systems (fire, security, insurance, etc.) management, supplies management, expenditure controlDiaspora Insurance House building usage - optimal office space allocation, including office events approval, coordination and managementLiaise and co-ordinate with line managers or heads of departments to review duties and understand business units' functions, align business processes, and enhance operational efficiency. Managing budgets and expenditures: Reviewing and monitoring financial performance, preparing operational plans, and ensuring adherence to budgetary allocations.Creating systems to discourage unplanned expenditure and accountability for money spent.Creating expenditure approval structure and levels Implementing policies and procedures: Developing and/or enforcing all approved company policies and procedures to ensure consistency and compliance.Assessing and recommending areas that need improvement and policing Supervising staff: Participate in hiring, training, and managing staff to ensure they are performing their duties effectively and adhering to company policies.Supporting human resources management and optimal deploymentOverseeing HR systems, including staff rota and attendance in liaison with line managers Providing administrative support: Assisting with administrative tasks, such as coordinating with partners and stakeholders, performing file audits, and offering administrative support to company directors. Managing client relationships: Acting as a liaison between clients, service providers, stakeholders, and internal teams to ensure smooth operations and address client concerns. Ensuring compliance: Monitoring compliance with relevant regulations and policies in liaison with Compliance Department and making sure we have a system to log and track all key tasks in the Compliance Department. Client communication: Communicating with clients, brokers, and other stakeholders to address inquiries, resolve issues, and ensure client satisfaction. Ensuring we have a system to log and track all tasks within the system and HR infrastructure, as well as actual customer support in the Customer Care Department. Finance & Accounts Department: Making sure we have a system to log and track all tasks on the system and hr. infrastructure, and actual day-to-day work and submissions in the Finance & Accounts Dept.Liaising with the Finance Manager to make sure systems are in place to monitor and produce all relevant reports Specific tasks within the insurance industry: Claims management:Overseeing the claims process, including verifying coverage, processing claims, and ensuring compliance with policies and regulations.Policy management:Managing policy documents, tracking policy alterations, and preparing application and administrative records.Underwriting operations:Processing underwriting data, ensuring accuracy and timeliness, and adhering to industry practices and regulations. Renewal processes:Coordinating the end-to-end insurance process, including the issuance of insurance documents and ensuring timely renewals of policies Qualifications and Skills: Education: A bachelor's degree in business administration, insurance, or a related field is typically required. An MBA is an added advantage.Experience: Minimum of 5 years relevant experience in insurance operations, administration, or claims management is essential.Skills: Strong organisational, communication, and problem-solving skills are crucial.Knowledge: Knowledge of insurance products, policies, and regulation is required.Leadership: Proven leadership and team management skills.Other: Experience with relevant software and systems is a plus. Required: UK driver's licenseBenefits: Company car, holiday pay, company pension ....Read more...
IT Support Analyst
.cs2654AE3A{text-align:left;text-indent:0pt;margin:0pt 0pt 0pt 0pt} .cs4306042E{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:bold;font-style:normal;} .cs162A16FE{} .cs2BB2ADCD{width:475.2pt;padding:0pt 5.4pt 0pt 5.4pt;border-top:1pt #000000 solid;border-right:1pt #000000 solid;border-bottom:1pt #000000 solid;border-left:1pt #000000 solid} .csC8F6D76{color:#000000;background-color:transparent;font-family:Calibri;font-size:11pt;font-weight:normal;font-style:normal;} .csD99B1BE3{text-align:left;margin:0pt 0pt 8pt 0pt;line-height:1.158333;list-style-type:disc;color:#000000;background-color:transparent;font-family:Arial;font-size:10pt;font-weight:normal;font-style:normal} .csCE7B0CED{color:#000000;background-color:transparent;font-family:Arial;font-size:11pt;font-weight:normal;font-style:normal;} IT Support AnalystUp to £28,000 DOESouth West London The role Interested in working for a company that heavily promotes organic growth?! This is a position where no 2 days will be the same and where opportunity and growth comes easily to those that strive for it. Key duties Respond to customer queries raised face-to-face, by email or by phone, accurately identifying the urgency, impact and priority of a call, troubleshooting as far as possible, and gathering information. Gather information on and distribute unassigned tickets across the team in a timely manner to ensure tickets are dealt with quickly by the right people Provide on-site support in our remote offices (currently in Bromley, Bristol, Cheltenham, Plymouth and Northallerton) according to a rota, with visits to other offices if and when necessary. Investigate hardware and software issues to identify the cause and possible workarounds, aiming to identify solutions where possible. Escalate issues to third-line support, vendors, or to other teams where necessary. Resolve tickets in a timely manner, keeping the customer updated at all stages of the process. Image laptops and desktops using SCCM. Create and manage user accounts using Active Directory and MS Exchange and Office 365. Provide clear communication to the team to ensure that knowledge of issues and fixes is shared. Respect confidentiality of customer information and promote adherence to security policies. Maintain accurate records of IT assets Skills required Essential: experience with Windows 10, Windows 11, Microsoft Office, Office365, Active Directory administration, Exchange administration, laptop hardware, desktop hardware, printer hardware, networking basics. Must have CompTIA certifications at least one partIdeal: Software packaging, OS deployment (SCCM) and PowerShell. Company overview Our client is a leading specialist in providing integrated marketing amongst other things. With over 800 employees in the business you will provide support across offices in and around London. Their belief in people is the driver behind everything they do. The company strives to attract talented IT engineers that are specialists in their fields. Our client has created an environment where people can share their knowledge and experiences which helps grow their engineers professionally. In addition to this commitment, talent and sheer hard work gets noticed and rewarded. For them technology is at the forefront of their business but they also understand that it is the people they employ that brings this to life. Benefits Working hours will be 37.5 hours a week during standard business hours 9am - 5.30pmBase salary will be up to £28k25 days’ annual leave Opportunity to be a part of a large group of experienced Engineers where you have a clear and structured career pathContinual professional development plansExcellent benefits such as company pension/healthcare/season ticket loanAccess to onsite gym ....Read more...
Level 3 Advanced Apprentice Automotive: Light Vehicle Technician, West Midlands
During your apprenticeship, you’ll spend a significant portion of your first year at Warwickshire College Group’s Trident College based in Warwickshire (CV34 6SW). Your typical hours at the training provider will be from 8:00 AM to 4:45PM Monday - Thursday and reduced hours on Friday's; you will receive a confirmed timetable upon joining us. Here you’ll be assigned a Work-Based Learning Manager (WBLM) and a JLR early careers cohort leader to support you throughout your apprenticeship journey. Year 1 – Foundation Phase - In your first year, you'll focus on building your foundational knowledge of engineering and essential workplace competencies to ensure safety. You’ll spend time in workshops developing practical skills such as welding, electrical installation, milling, and fault finding. You’ll also take part in regular plant placements where you’ll have the opportunity to apply these newly acquired skills in a real-world environment. You will complete Phase One of the Light Vehicle qualification Year 2 – Academic Knowledge and Skills Development - In your second year, you’ll divide your time between your workplace and training provider through block release. During this time, you will complete phase 2 Light Vehicle qualification and put your academic knowledge into action while working on site. Year 3 – Academic Knowledge and Competence Development – In your third year you’ll divide your time between your workplace and training provider, spending four days on plant and one day at your training provider each week to complete Phase Three of the Light Vehicle qualification. You will continue to put your academic knowledge into action while working on site, focusing on developing your skills beyond the basics and working on real-world projects on-site at JLR. Year 4 – Continuation of Competence Development and End Point Assessment - In your final year, you’ll complete your apprenticeship and prepare for your End Point Assessment, supported every step of the way by your Early Careers Cohort Leader. This exciting programme is designed to help you build practical skills, deepen your technical knowledge, and develop key workplace behaviours like teamwork and problem-solving. For this apprenticeship you will be based in our Engineering Operations (EO) team or Event Vehicle Operations (EVO) team.Training:Engineering Operations (EO) (Gaydon, Whitley or Ryton) Engineering Operations (EO) are at the heart of JLR Engineering. Involved at every stage of the engineering process, they underpin technical innovation and product delivery with programme management, tools and processes and specialist technical services to deliver our world class products. A diverse team, EO harness a variety of skill sets, from project management, information management and data analytics, to building and testing prototypes. By joining Engineering Operations, you will make a difference to what we do. As an apprentice within Engineering Operations, you could join one of us in one of the following teams: Prototype Vehicle Team – you will work within the Product Development Workshops to deliver prototype vehicles for testing. You will learn mechanical and electrical skills for servicing and preparing test vehicles. In doing so, you will develop diagnostic and problem identification skills on prototype vehicles. All of this will be supported by a deep knowledge of best-in-class health and safety practices. Test Team – You will develop industry-leading skills and practices within a full vehicle or component test environment. To do this you will learn a depth of technical proficiency in vehicle and rig building. This will require you to have a knowledge of mechanical theory, precision measurement, fluid power systems, fabrication and machining skills. All of this will be supported by a deep knowledge of best-in-class health and safety practices. NVH Workshop Team – The NVH Workshop team enables the vehicle to be prepared for testing. To do so, you will learn amongst other things how to carryout mechanical tasks on basic and complex component systems while carrying out fault finding and diagnostics of NVH issues. You will undertake road tests and vehicle appraisals and install NVH materials and acoustic packs. You will complete tyre replacements, wheel balancing and road force variation checks. You will also learn how to carry out power down / power ups on electric vehicles and manufacture small bracketry to support instrumentation installation. You will also support NVH vehicle chambers with driving on the rolling road Event Vehicle Operations (EVO) – Fen End The primary purpose of JLR Event Vehicle Operations is to prepare and maintain fleets of vehicles to the highest possible standards both dynamically & aesthetically for a broad range of business requirements. Thus, giving the candidate the opportunity to work on a range of vehicles such as a single vehicle for a motoring journalist or other VIP’s, to management of fleets of up to 200 vehicles to support launch events or significant marketing requirements. The successful candidate will also be responsible for vehicle preparations for New Product Reveals, External Events, Photographic / Communications work, and Press requirements. As part of your apprenticeship, you will also complete the Global Learner Journey. A programme that teaches you about JLR products. There are 4 modules in the GLJ Training, Service and Maintenance, Chassis, Electrical Diagnostics and Powertrain, each module takes approx. 5-6 months to complete, and each module has a competency assessment at the end to ensure you are competent to carry out the skills taught on your own and in a timely manner. Alongside the Apprenticeship and the GLJ there will be opportunities to get involved with TIC (Team Improvement Circle) projects and Ideas for improvement. There will be opportunities to gain experience across the department, as well as Volunteering projects within the local community and CSR (Corporate Social Responsibility) events that you will have the opportunity to be involved with.Training Outcome:Qualified Light Vehicle Technician (First Step After EPA)Employer Description:LIVE THE EXCEPTIONAL WITH SOUL We are the proud creators. The curious minds. Inspired to create unique vehicles, to realise our vision of modern luxury. We work as one. Shaping the future. Motivated by a love for our customer. United by a deep admiration for each other. Our sense of integrity and our spirit of excellent empowers us. Our ambition to grow. Our passion to chart new landscapes of innovation, encourages us to dream. It’s what drives us. To be visionaries. To be creators.Working Hours :Your typical hours at the training provider will be from 8:00 AM to 4:45PM Monday - Thursday and reduced hours on Friday's; you will receive a confirmed timetable upon joining us.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Analytical skills,Logical,Team working ....Read more...