Expert Customer Support and Escalation Management: Act as a professional advocate for customer service, handling complex or technical requests, complaints, and queries, and serving as an escalation point for ongoing problems
Knowledge Sharing and Team Support: Utilise deep understanding of the organisation’s products and services to share knowledge and support the wider team, fostering a culture of continuous learning and improvement
Data Analysis and Digital Proficiency: Gather and analyse customer data to drive service improvements, effectively using organisational and generic IT systems, and staying aware of emerging digital technologies
Training:
Customer Service Specialist Level 3
The apprentice will do their training at Unit 1 Nottingham South and Wilford Industrial Estate, NG117EP - training schedule has yet to be agreed. Details will be made available at a later date
Functional Skills in English and maths if required
Completion of this apprenticeship will lead to eligibility to join the Institute of Customer Service as an individual member at the professional level. Should you choose to progress on a customer service career path, you may be eligible for further professional membership, including management
Training Outcome:Customer Services Manager.Employer Description:Join our fast-paced and growing online pharmacy, where you'll gain hands-on experience in warehouse operations, stock management, and order fulfillment. This is a fantastic opportunity to earn while you learn, develop valuable skills, and kickstart a career in logistics and supply chain. If you're hardworking, eager to grow, and looking for a supportive team, apply now and be part of our success story!Working Hours :Monday to Friday, between 9.00am to 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Provide general administrative support including filing, scanning, photocopying, and document management
Maintain accurate and up-to-date patient records using clinical systems
Process incoming and outgoing correspondence (letters, emails, NHS forms)
Register new patients and update demographic information
Manage referrals, ensuring they are processed in a timely and accurate manner
Act as a point of contact for patients, carers, and external organisations
Handle telephone and email enquiries in a professional and confidential manner
Assist patients with appointment queries, online services, and general information
Ensure a courteous and supportive approach to all patient interactions
Support clinicians with administrative aspects of patient care (e.g. test results, referrals, recalls)
Monitor and action tasks on the clinical system as directed
Assist with coordination of clinics, appointments, and patient follow-ups
Ensure compliance with GDPR, confidentiality, and NHS data protection standards
Maintain accurate data entry and reporting requirements
Support audits and quality improvement processes where required
Follow practice policies, procedures, and health & safety guidelines
Assist with workload distribution and daily practice operations
Liaise with hospitals, community services, and other NHS teams
Support the management team with ad hoc administrative tasks
Contribute to improving processes and patient experience
Training Outcome:
Full-time role for the right candidate
Employer Description:Shawbury Medical Practice is a local GP surgery located on Poynton Road in Shawbury, Shrewsbury. It serves the local community with comprehensive NHS primary care services, including chronic disease management, minor surgeries, and an in-house dispensary.Working Hours :Rota basis between 8am and 6.30pm, Monday- Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working,Professional....Read more...
Site based Maintenance Plumber - Peterborough - Global Facilities Management Organisation: Prison Service CBW Staffing Solutions are currently seeking a skilled Maintenance Plumber with proven experience in the facilities management industry. This position involves performing a wide range of plumbing maintenance tasks, including diagnosing faults, completing repairs, and maintaining systems to the highest operational standards at a single facility in Peterborough. Package:Competitive salary up to £38,000 per annumCore hours are Monday - Friday (40 hours per week)Participation in an ‘out of hours’ on call rota (1 in 10 weeks)25 days annual leave plus bank holidaysFree meals provided whilst on shift!Access to staff gym and free parkingGenerous workplace pension schemeTraining, development & progression opportunitiesResponsibilities:Perform routine inspections of plumbing systems to identify and rectify leaks, clogs, and other issues promptlyExecute preventive maintenance tasks to proactively address potential breakdowns and extend the lifespan of plumbing equipmentUtilise your expertise to diagnose and resolve plumbing faults efficiently, including leaks, blockages, and damaged pipesConduct installations, replacements, and upgrades of plumbing fixtures, ensuring compliance with industry standards and regulationsCollaborate closely with other maintenance personnel and external contractors to coordinate repairs and renovations seamlesslyUphold stringent safety protocols and adhere to regulatory requirements to maintain a secure working environment for allRequirements:Qualified to at least NVQ Level 3 in Plumbing & Heating or equivalentProven track record as a Maintenance Plumber or similar role within the facilities management sectorExcellent customer service skillsHappy to cover a large siteIf you’re an experienced Maintenance Plumber looking for a new challenge, we’d love to hear from you. Please apply with your CV and contact details.....Read more...
Mobile Maintenance Plumber - Carlisle - Global Facilities Management Organisation: Commercial CBW Staffing Solutions are currently seeking a skilled Maintenance Plumber with proven experience in the facilities management industry. This position involves performing a wide range of plumbing maintenance tasks, including diagnosing faults, completing repairs, and maintaining systems to the highest operational standards. This is a mobile role - covering the Cumbria region & surrounding areas. Package:Competitive salary up to £37,000 per annumCore hours are Monday - Friday (40 hours per week)Participation in an ‘out of hours’ on call rota25 days annual leave plus bank holidaysGenerous workplace pension schemeTraining, development & progression opportunitiesResponsibilities:Perform routine inspections of plumbing systems to identify and rectify leaks, clogs, and other issues promptlyExecute preventive maintenance tasks to proactively address potential breakdowns and extend the lifespan of plumbing equipmentUtilise your expertise to diagnose and resolve plumbing faults efficiently, including leaks, blockages, and damaged pipesConduct installations, replacements, and upgrades of plumbing fixtures, ensuring compliance with industry standards and regulationsCollaborate closely with other maintenance personnel and external contractors to coordinate repairs and renovations seamlesslyUphold stringent safety protocols and adhere to regulatory requirements to maintain a secure working environment for allRequirements:Qualified to at least NVQ Level 3 in Plumbing & Heating or equivalentProven track record as a Maintenance Plumber or similar role within the facilities management sectorIn-depth knowledge of plumbing systems, fixtures, and materials, coupled with strong troubleshooting skillsExcellent problem-solving abilities with a keen eye for detailIf you’re an experienced Maintenance Plumber looking for a new challenge, we’d love to hear from you. Please apply with your CV and contact details.....Read more...
Position: Account Manager - Financial Services PR Location: Central London Salary: £35,000 - £40,000 Working Pattern: Hybrid (3 days office-based) The Opportunity A dynamic Corporate Communications agency in Central London seeks an experienced Account Manager to join their award-winning team. This role offers the perfect platform for an ambitious PR professional looking to specialise in Financial Services while working with a diverse portfolio of prestigious clients. Your Role As Account Manager, you'll shape and deliver strategic communications campaigns while mentoring junior team members and maintaining excellent client relationships. This position combines strategic thinking with hands-on campaign execution. Key AccountabilitiesCraft and implement strategic PR initiativesLead and develop a high-performing teamEstablish trusted client partnershipsDrive media relations and content strategyAnalyse campaign effectivenessCoordinate integrated communicationsPioneer innovative PR approachesEssential ExperienceProven PR account management backgroundDemonstrable campaign success storiesFinancial Services sector knowledgeTeam leadership capabilitiesStrategic planning expertiseCrisis communications managementBudget management proficiencyThe Ideal Candidate You'll be a natural relationship builder with strong commercial acumen and a passion for Financial Services. Your ability to navigate complex stakeholder relationships will be matched by your creative approach to communications challenges. Personal QualitiesStrategic mindsetCreative problem-solverExcellent communicatorNatural leaderDetail-orientedResults-drivenCommercially astutePackage & BenefitsCompetitive base salaryFlexible working arrangementsProfessional development opportunitiesIndustry networking eventsModern central London officeCollaborative team environmentCareer progression pathway....Read more...
Harper May is partnering with a growing property and construction group that continues to expand its project portfolio and strengthen its financial infrastructure. With multiple live developments and a steady pipeline of new work, the business is seeking a Management Accountant to support accurate reporting, cost control, and commercial oversight across its projects.Role Overview Reporting to the Financial Controller, the Management Accountant will play a key role in producing reliable financial information, supporting project costing, and ensuring strong month-end processes. This position will suit someone who enjoys working closely with operational teams and understands the importance of accurate reporting within a project-led environment.Key Responsibilities
Prepare monthly management accounts with detailed variance analysis
Support budgeting and forecasting processes across multiple developments
Assist with project cost tracking, WIP reporting, and margin analysis
Reconcile balance sheet accounts and maintain accurate financial records
Monitor subcontractor payments and supplier costs
Support cash flow forecasting and working capital management
Assist with year-end audit preparation and statutory reporting
Identify and implement improvements to reporting processes and controls
Candidate Profile
ACA / ACCA / CIMA qualified or actively studying
Experience within property, construction, or a project-based environment
Strong understanding of cost control and project accounting
Confident with month-end processes and financial analysis
Detail-focused with strong Excel skills
Comfortable working with operational stakeholders....Read more...
Operations Manager – Complex Care
Location: Derbyshire
About the Role
OneCall24 Healthcare is seeking an experienced and driven Operations Manager within a Complex Care environment to lead the delivery of safe, high quality, person centred care across designated territories. This role is pivotal in driving operational excellence, regulatory compliance standards, and financial performance, while leading and developing a team of Community Care Leads. You will play a key role in ensuring service quality, client satisfaction, and sustainable business growth. The successful candidate will need to be able and willing to travel extensively across England, holds a valid driving licence and has access to a car, and be comfortable staying away from home for extended periods.
Key Responsibilities
Lead and oversee the day-to-day operations of complex care services.
Deliver against key operational KPIs including:
Time to Mobilise.
Gross Profit.
Staff and client retention.
Quality Assurance and CQC ratings.
Provide strong leadership, coaching, and performance management to Community Care Leads.
Drive financial performance, cost control, and budget management.
Ensure compliance with CQC regulations and internal quality standards.
Lead risk management, maintaining risk registers and implementing mitigation plans.
Oversee efficient mobilisation and on-boarding of new care packages.
Build and maintain strong relationships with clients, funders, and stakeholders.
Collaborate with clinical, HR, finance, and operational teams to ensure aligned delivery.
Implement continuous improvement initiatives to enhance service quality and operational efficiency.
Produce and analyse performance reports to support strategic decision-making.
About You
We are looking for a commercially aware, people-focused leader with:
Proven experience in a complex care or home-care management role.
Strong operational leadership and team development experience.
A track record of delivering against KPIs, financial targets, and service performance metrics.
Solid understanding of CQC regulations and compliance frameworks.
Experience in mobilisation of new packages and service growth.
Strong stakeholder engagement and relationship-building skills.
Ability to identify, manage, and mitigate operational risks.
Excellent communication, analytical, and problem-solving skills.
A proactive, resilient, and results-driven leadership style.
Willingness to travel across regions as required.
Why Join OneCall24 Healthcare?
Be part of a growing, forward-thinking organisation.
Opportunity to lead, influence, and shape service delivery.
Work within a collaborative, values-driven environment focused on clinical excellence and continuous improvement.
"INDHR092026"....Read more...
Operations Manager – Complex Care
Location: Cambridgeshire
About the Role
OneCall24 Healthcare is seeking an experienced and driven Operations Manager within a Complex Care environment to lead the delivery of safe, high quality, person centred care across designated territories. This role is pivotal in driving operational excellence, regulatory compliance standards, and financial performance, while leading and developing a team of Community Care Leads. You will play a key role in ensuring service quality, client satisfaction, and sustainable business growth. The successful candidate will need to be able and willing to travel extensively across England, holds a valid driving licence and has access to a car, and be comfortable staying away from home for extended periods.
Key Responsibilities
Lead and oversee the day-to-day operations of complex care services.
Deliver against key operational KPIs including:
Time to Mobilise.
Gross Profit.
Staff and client retention.
Quality Assurance and CQC ratings.
Provide strong leadership, coaching, and performance management to Community Care Leads.
Drive financial performance, cost control, and budget management.
Ensure compliance with CQC regulations and internal quality standards.
Lead risk management, maintaining risk registers and implementing mitigation plans.
Oversee efficient mobilisation and on-boarding of new care packages.
Build and maintain strong relationships with clients, funders, and stakeholders.
Collaborate with clinical, HR, finance, and operational teams to ensure aligned delivery.
Implement continuous improvement initiatives to enhance service quality and operational efficiency.
Produce and analyse performance reports to support strategic decision-making.
About You
We are looking for a commercially aware, people-focused leader with:
Proven experience in a complex care or home-care management role.
Strong operational leadership and team development experience.
A track record of delivering against KPIs, financial targets, and service performance metrics.
Solid understanding of CQC regulations and compliance frameworks.
Experience in mobilisation of new packages and service growth.
Strong stakeholder engagement and relationship-building skills.
Ability to identify, manage, and mitigate operational risks.
Excellent communication, analytical, and problem-solving skills.
A proactive, resilient, and results-driven leadership style.
Willingness to travel across regions as required.
Why Join OneCall24 Healthcare?
Be part of a growing, forward-thinking organisation.
Opportunity to lead, influence, and shape service delivery.
Work within a collaborative, values-driven environment focused on clinical excellence and continuous improvement.
"INDHR112026"....Read more...
Operations Manager – Complex Care
Location: Sussex
About the Role
OneCall24 Healthcare is seeking an experienced and driven Operations Manager within a Complex Care environment to lead the delivery of safe, high quality, person centred care across designated territories. This role is pivotal in driving operational excellence, regulatory compliance standards, and financial performance, while leading and developing a team of Community Care Leads. You will play a key role in ensuring service quality, client satisfaction, and sustainable business growth. The successful candidate will need to be able and willing to travel extensively across England, holds a valid driving licence and has access to a car, and be comfortable staying away from home for extended periods.
Key Responsibilities
Lead and oversee the day-to-day operations of complex care services.
Deliver against key operational KPIs including:
Time to Mobilise.
Gross Profit.
Staff and client retention.
Quality Assurance and CQC ratings.
Provide strong leadership, coaching, and performance management to Community Care Leads.
Drive financial performance, cost control, and budget management.
Ensure compliance with CQC regulations and internal quality standards.
Lead risk management, maintaining risk registers and implementing mitigation plans.
Oversee efficient mobilisation and on-boarding of new care packages.
Build and maintain strong relationships with clients, funders, and stakeholders.
Collaborate with clinical, HR, finance, and operational teams to ensure aligned delivery.
Implement continuous improvement initiatives to enhance service quality and operational efficiency.
Produce and analyse performance reports to support strategic decision-making.
About You
We are looking for a commercially aware, people-focused leader with:
Proven experience in a complex care or home-care management role.
Strong operational leadership and team development experience.
A track record of delivering against KPIs, financial targets, and service performance metrics.
Solid understanding of CQC regulations and compliance frameworks.
Experience in mobilisation of new packages and service growth.
Strong stakeholder engagement and relationship-building skills.
Ability to identify, manage, and mitigate operational risks.
Excellent communication, analytical, and problem-solving skills.
A proactive, resilient, and results-driven leadership style.
Willingness to travel across regions as required.
Why Join OneCall24 Healthcare?
Be part of a growing, forward-thinking organisation.
Opportunity to lead, influence, and shape service delivery.
Work within a collaborative, values-driven environment focused on clinical excellence and continuous improvement.
"INDHR102026"....Read more...
An amazing new job opportunity has arisen for a committed Deputy Ward Manager to work in an exceptional mental health hospital based in the Dewsbury, West Yorkshire area. You will be working for one of UK’s leading health care providers
This hospital provides a specialist inpatient service for adults and older age males with severe and enduring mental health conditions, who may also have an undiagnosed memory related illness. Our client also provides a specialist neuro-cognitive and dementia care service for males presenting with very agitated or aggressive behaviour
**To be considered for this position you must be qualified as a Registered Mental Health Nurse (RMN) with a current active NMC Pin**
As the Deputy Ward Manager your key responsibilities include:
Assisting the Ward Manager in providing day to day management and supervision of the ward
Assisting the Ward manager in providing management and supervision of a team of registered and unregistered staff
Implementing best practice across the ward
Support changes within the service
Responsible for the clinical direction of the service
Support the delivery of personalised care and contribute to service improvement
The following skills and experience would be preferred and beneficial for the role:
Experienced in delivering and receiving supervision
Ability to access and prioritise clinical situations
Excellent written and verbal communication skills
Team player
The post holder must be experienced in delivering and receiving supervision
Excellent leadership skills with the ability to be able to assess and prioritise clinical situations
The management of effective communication between medical and nursing staff both verbal and written is a key element of this role
The successful Deputy Ward Manager will receive an excellent salary of £39,847 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Many benefits in line with the NHS
Working with a dedicated multidisciplinary team
Free on-site parking
Enhanced maternity pay
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and private healthcare
Access to development opportunities including:
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Support with your Revalidation
NMC Payment in full
Long service award
Reference ID: 6707
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV....Read more...
An amazing new job opportunity has arisen for a committed Deputy Ward Manager to work in an exceptional mental health hospital based in the Dewsbury, West Yorkshire area. You will be working for one of UK’s leading health care providers
This hospital provides a specialist inpatient service for adults and older age males with severe and enduring mental health conditions, who may also have an undiagnosed memory related illness. Our client also provides a specialist neuro-cognitive and dementia care service for males presenting with very agitated or aggressive behaviour
**To be considered for this position you must be qualified as a Registered Mental Health Nurse (RMN) with a current active NMC Pin**
As the Deputy Ward Manager your key responsibilities include:
Assisting the Ward Manager in providing day to day management and supervision of the ward
Assisting the Ward manager in providing management and supervision of a team of registered and unregistered staff
Implementing best practice across the ward
Support changes within the service
Responsible for the clinical direction of the service
Support the delivery of personalised care and contribute to service improvement
The following skills and experience would be preferred and beneficial for the role:
Experienced in delivering and receiving supervision
Ability to access and prioritise clinical situations
Excellent written and verbal communication skills
Team player
The post holder must be experienced in delivering and receiving supervision
Excellent leadership skills with the ability to be able to assess and prioritise clinical situations
The management of effective communication between medical and nursing staff both verbal and written is a key element of this role
The successful Deputy Ward Manager will receive an excellent salary of £39,847 per annum. This exciting position is a permanent full time role working 40 hours a week. In return for your hard work and commitment you will receive the following generous benefits:
Many benefits in line with the NHS
Working with a dedicated multidisciplinary team
Free on-site parking
Enhanced maternity pay
Flexible benefits including reduced rates and access to new schemes including gym membership, IT technology (laptops/tablets/smartphones) and private healthcare
Access to development opportunities including:
Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
Leadership & management development
Support with your Revalidation
NMC Payment in full
Long service award
Reference ID: 6707
To apply for this fantastic job role, please call on 0121 638 0567 or send your CV ....Read more...
The successful candidate will:
Support the IT Team in delivering an efficient and effective IT service across the College.
Assist in the support, maintenance, and troubleshooting of desktop operating systems including Windows, iOS, and ChromeOS environments.
Assist in the management and support of college-owned devices, including desktops, laptops, tablets, and mobile phones.
Develop working knowledge of enterprise IT systems, infrastructure, and cloud platforms (e.g. Microsoft 365, identity and access management, and cloud storage solutions).
Assist with the installation, configuration, and deployment of IT equipment and software.
Respond to support requests via service desk systems, email, and telephone, ensuring timely and accurate resolution or escalation.
Support the achievement of service level targets through effective task management and prioritisation.
Assist with diagnosing and resolving hardware faults, including arranging repair or replacement where required.
Maintain accurate records of incidents, service requests, and asset changes, ensuring all activities are documented appropriately.
Support asset management processes, including tagging, auditing, and tracking of IT equipment to ensure compliance and reduce risk.
Provide technical support for internal and external College events where required.
Adhere to all College policies, procedures, and quality assurance frameworks, including Health and Safety requirements.
Demonstrate a professional and customer-focused approach when supporting staff, students, and visitors.
Undertake any other duties commensurate with the level of the role as required by the IT Manager or senior leadership.
Ability to work collaboratively within a team environment.
Professional, approachable, and committed to maintaining high standards of service.
Commitment to safeguarding and promoting the welfare of young people and vulnerable adult.
Training:
Level 3 Information Communication Technician
Location - Darlington College, Central Park, Haughton Road, Darlington, DL1 1DR
Monday - Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm with day release to college
Training Outcome:There may be an opportunity to secure a long term position after successful completion of the apprenticeship.Employer Description:Here at Darlington College, we provide a huge variety of courses to suit the ambitions of every single student. Whether you are leaving school, considering a return to education, looking to enhance your career development, an employer seeking training for your employees, or simply want to learn for fun – we have a course for you. Our college is a state-of-the-art facility which offers varied learning with inspirational teaching from a wealth of experienced tutors .Working Hours :Monday - Thursday, 8.30am - 5.00pm, Friday, 8.30am - 4.30pm with day release for study at Darlington CollegeSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Team working,Initiative,Proactive,Reliable....Read more...
Maintaining and improving conversion rates on enquiries, reducing void time on available units and improving the communication of the available assets to target audiences. A key role within the marketing and communications team, coordinating the team processes tracking and reporting within the department as well as managing the saas onboarding to project platforms and websites. Assisting the wider team with project co-ordination and reporting.
Key responsibilities:
Responding to all property letting enquiries for all offices in a timely manner.
Managing the enquiries through to conversion points with Asset Managers and Agents.
Analysing the enquiries for all assets and producing reports.
Research and benchmarking for driving enquiries to assets.
Coordinating website and comms updates with the team, ref letting brochure and improvements to increase enquiries and conversions.
Maintain and update the voids lists and requirement trackers.
Create and manage social media posts for lettings.
Update websites for availability and the CMS for live units.
Data processing information into databases.
Data checking information for PR and reporting documents on lettings.
Data cleansing of enquiry logs and compliance with GDPR.
Creating reports on enquiries and digital statistics.
Internal and external event coordination with the Marketing team.
Site and property photograph for particulars/progress reports.
Assisting the Director of Marketing & Communications with team projects and reporting.
Training:As part of the apprenticeship, the apprentice will complete 6 'off-the-job' hours each week.
The apprentice will be expected to attend an online lesson once every other week. In addition, they will be allocated an assessor who will visit them within the workplace once every 6-8 weeks.Training Outcome:There may potentially be a permanent position available for the right candidate.Employer Description:A LEADING PAN-EUROPEAN PRIVATELY OWNED INVESTMENT AND PROPERTY MANAGEMENT COMPANYLCP UK, part of M Core established in 1987 is a leading privately owned investment and property management company operating in key locations throughout the UK, Poland, Romania and Germany.
Principle activities include the acquisition and management of commercial properties along with the provision of associated services.
Specialists in intensive property management with a proven track record in improving income and value of assets within a mixed-use property portfolioWorking Hours :Monday to Friday, 9am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Team working,Creative,Initiative....Read more...
You will be expected to answer log support calls on our helpdesk. Tackle simple support issues or escalate the support to the appropriate team.
You will be expected to drive to external customer sites and support with a wide range of IT support issues.
You will need to be technically minded, and you must be comfortable communicating with individuals, groups, and management. Many of our clients are not completely comfortable with the use of technical jargon. An ability to explain yourself in lay terms is necessary.
You must have the ability to pick up skills and familiarise yourself with software quickly and stay abreast of the latest technologies.
Respond to requests for technical assistance in person, via phone, electronically
Diagnose and resolve technical hardware and software issues
Research questions using available information resources
Advise user on appropriate action
Follow standard help desk procedures
Log all help desk interactions
Administer help desk software
Redirect problems to correct resource
Identify and escalate situations requiring urgent attention
Track and route problems and requests and document resolutions
Prepare activity reports
Inform management of recurring problems
Stay current with system information, changes and update
Provide onsite support and be able to communicate verbally with customers
Training:
Digital Support Technician Level 3 Apprenticeship Standard
Level 2 English and maths Functional Skills (if applicable)
Training will take place at Protocol B3 2NH 1-day per month
Training on-site at employer
Training Outcome:
Progression route to a team leader
Employer Description:Here at EDIT Ltd (registered as Education & IT Ltd), we offer IT services that include IT support, cybersecurity, disaster recovery solutions, mailing and productivity solutions, and more.
Our bespoke software solutions have produced Entrée Visitor and Contractor Management, which is directing the company into the exciting area of being a Software Solutions Provider. Add-ons to Entrée include incident management for health and safety compliance and resource booking, allowing the end-user to assign hot desks, parking spaces, keys, etc. We see ourselves as solutions providers to problems using technology. We aim to make the lives of clients easier and more efficient to allow them to focus on the things that are important to them.
Our ambition is to grow the company with our existing products, the development of new products, and to chase tenders that solve unique problems.Working Hours :Monday - Friday, shifts (flexible).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Initiative,Patience,Active listener,Good inter-personal skills,Sel-direct learning,Problem solving,Maintain focus....Read more...
Electrical Maintenance Manager – Hard Services Provider - Guildford - 60K One of our long standing clients is currently looking to recruit an Electrical Maintenance Manager to work as part of their busy estates team to help service and maintain one of their most important contracts based in Guildford. They are looking for an experienced Electrical Maintenance Manager who will be able to provide a first class customer service and be able to organise, manage and motivate their engineering team; as well as supporting the senior management. The role will also be reporting directly to the Technical Services Manager who you will be working closely with on a day to day basis. The hours of work are Monday to Friday, 8-5 and the main duties of the role are as follows:Control of all electrical services, together with management of all associated engineering contracts.Manage all statutory compliance.Control of all building services, infrastructure, maintenance and repairs.Ensure that all plant, back up and monitoring systems are maintained in good functioning order at all times, including the testing of all essential systems on a regular basis and in accordance with any relevant legislation.Control of trouble-shooting engineering support.Day to day support and adjustment of infrastructure as required, including liaison with user groups, preparation of documentation for changes, approved appointment of contractors and site supervision.Control of all relevant outsourced contracts.Ensure all procedures are adhered to by all relevant contractors and in accordance with current legislation.Ensure frequent checks are carried out to ensure cost effectiveness against market trends and that value for money is realised for all services.Chair regular update meetings with all contract managers relevant to services provided.Management of electrical related ‘incidents/outages’Implement plans and actions through your leadership skill to identify and deliver additional work opportunities and technical solutionsProvide technical guidance and support as required to ensure electrical systems are maintained to a high standard and defects are swiftly identified and rectified.Applicants for this role must be able to meet the following criteria:Recognised apprenticeship and fully electrically qualified to recognised level ie C&G, HNC/HND.Proven background in a hard services maintenance role. Previous experience and involvement in managing contractors. Experience of working within estate environments, hospitals, healthcare.A strong and committed team player capable of prioritising and solving problems often under pressure, utilising innovative solutions.Must be a team player committed to working in a quality and professional environment.Strong people management skills.Excellent written and verbal communication skills.....Read more...
Mechanical AssociateAbout the RoleA large multi-office consultancy is seeking a Mechanical Associate to join their growing team. This is an exciting opportunity for a technically strong and commercially aware professional to lead multiple projects, manage client relationships, and support the development of engineering staff within a dynamic consulting environment.The successful candidate will demonstrate excellent project management capability, strong leadership skills, and a commitment to delivering high-quality engineering solutions to clients.Key ResponsibilitiesAct as the primary point of contact for clients, ensuring projects are delivered to the highest standards and client expectations are exceeded.Lead and support engineering consultants across multiple projects to ensure successful delivery on time and within budget.Build and maintain strong relationships with existing and prospective clients to support business development opportunities.Manage project workloads, resources, and staff allocation to maximise efficiency and productivity.Mentor, support, and develop junior and trainee engineers through effective leadership and technical guidance.Collaborate closely with Project Managers, technical teams, and support staff to ensure coordinated project delivery.Ensure all work complies with internal Quality Management Systems, ISO standards, and relevant legislation.Review and approve technical documentation in line with company procedures and industry standards.Maintain up-to-date knowledge of building services engineering systems and emerging industry developments.Deliver presentations to project teams and clients where required.Monitor project fee input, resource allocation, and man-hour commitments, reporting as necessary.Uphold all security procedures and commercial confidentiality requirements.Support the Directors and wider business in achieving operational and strategic objectives.About YouYou will be a proactive and driven professional with strong technical expertise and excellent communication skills. You will thrive in a collaborative environment and be confident managing both people and projects.Skills & ExperienceDegree qualified in Engineering (BEng Hons or equivalent).Chartered Engineer status preferred, although equivalent industry experience will also be considered.Proven experience within a consulting engineering environment.Strong project management and organisational skills.Excellent communication and stakeholder management abilities.Demonstrated leadership capability with experience managing and developing engineering teams.A strong sense of ownership, accountability, and professional responsibility.Ability to manage multiple projects and priorities effectively.What They OfferOpportunity to work on a diverse portfolio of exciting projects.Supportive and collaborative working environment.Professional development and career progression opportunities.Competitive salary and benefits package.If you are looking to take the next step in your engineering career and play a key role in delivering high-quality building services projects, we would love to hear from you.....Read more...
Cisco Catalyst NOC Engineer
Cisco Catalyst, Network Operations Centre, NOC Engineer, TAC, NMC, Cisco 9300, Cisco 9500, Cisco 3850, WAN, CCNA, CCNP, Network Support, Shift Engineer
Birmingham, West Midlands, B10 0HQ | Shift Operations - 24 x 7 x 365
Role: Cisco Catalyst NOC Engineer / Network Operations Engineer / Network Engineer
Key Skills: Cisco Catalyst, Cisco 9300, Cisco 9500, Cisco 3850, Network Operations Centre (NOC), TAC, NMC, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS, CCNA, CCNP, Network Monitoring, Incident Management, Shift Operations, 24x7 Support
Location: Small Heath, Birmingham, West Midlands, B10 0HQ
Type: Temporary Contract
Hours: 8-Hour Shifts | 24 x 7 x 365 Operational Environment (Days, Nights, Weekends & Bank Holidays)
Overview:
@mecscomms is recruiting for experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a high-availability 24x7 operational environment.
This is an excellent opportunity for experienced Network Operations Centre (NOC), TAC or Network Monitoring Centre (NMC) professionals with strong Cisco Catalyst switching expertise to join a fast-paced operational support environment focused on network stability, fault resolution and service continuity.
Successful candidates will possess strong operational networking capability, proven experience within shift-based support environments and deep technical expertise across Cisco Catalyst switching technologies including Catalyst 3850, Catalyst 9300 and Catalyst 9500 platforms.
Purpose:
To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability.
Technology Stack:
• Cisco Catalyst 3850 / 9300 / 9500
• Cisco IOS / IOS-XE
• Layer 2 & Layer 3 Networking
• OSPF / BGP Routing
• VLANs / STP / QoS
• Network Monitoring & Alerting Tools
• Incident & Fault Management Systems
• Network Performance Monitoring
• Configuration Management & Backup
• WAN / LAN Infrastructure
Keywords:
NOC Engineer, Network Operations Engineer, Cisco Network Engineer, Cisco Catalyst Engineer, TAC Engineer, NMC Engineer, Shift Network Engineer, Cisco 9300, Cisco 9500, Cisco 3850, Network Support Engineer, CCNA, CCNP, Network Monitoring, Incident Management, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS
Core Activity:
• Provide 24x7 operational network support within a high-availability environment
• Configure, manage and troubleshoot Cisco Catalyst network infrastructure
• Monitor network performance and respond to incidents proactively
• Support fault isolation, escalation and service restoration activities
• Maintain accurate operational documentation and shift handovers
• Work collaboratively within a shift-based Network Operations Centre environment
• Ensure service continuity across critical infrastructure
Responsibilities:
• Configure, support and troubleshoot Cisco Catalyst switches including Catalyst 3850, 9300 and 9500 series
• Perform proactive network monitoring and incident response within a 24/7 operational environment
• Act as the primary technical escalation point during operational shift coverage
• Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
• Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
• Escalate complex incidents efficiently whilst maintaining clear stakeholder communication
• Complete accurate shift handovers and operational reporting
• Maintain network diagrams, configuration backups and operational documentation
• Support continuous improvement and operational optimisation initiatives
Deliverables:
• High network availability and operational uptime
• Rapid incident response and fault resolution
• Accurate operational documentation and reporting
• Stable and optimised Cisco network performance
• Effective 24x7 service continuity support
Working Environment:
• High-availability Network Operations Centre (NOC)
• 24x7 Shift-Based Operations
• Fast-paced telecoms and enterprise network environment
• Collaborative operational support teams
• Critical infrastructure support programme
Candidate Profile:
Candidates should possess strong hands-on experience operating within a Network Operations Centre (NOC), TAC or similar operational support environment. You will be technically strong, operationally focused and capable of performing effectively within a high-pressure shift-based support function. Your experience is likely to include some of the following:
Essential:
• Strong Cisco Catalyst switching experience
• Hands-on support of Catalyst 3850, 9300 and/or 9500 platforms
• Experience within a NOC, TAC or 24x7 operational support environment
• Strong Layer 2 / Layer 3 networking capability
• OSPF, BGP, VLAN, STP and QoS troubleshooting experience
• Network monitoring and incident management expertise
• Excellent fault-finding and troubleshooting capability
• Strong communication and shift handover skills
• Ability to work effectively within shift rotation patterns including nights and weekends
Desirable:
• CCNA or CCNP Enterprise certification
• Telecoms or service provider network experience
• Experience supporting enterprise-scale environments
• Exposure to high-availability or mission-critical infrastructure
• Experience with network performance optimisation
Key Traits:
• Calm under pressure during critical incidents
• Strong analytical and troubleshooting mindset
• Proactive and operationally focused
• Excellent team collaboration and communication skills
• Strong attention to detail and service quality
• Customer and service-oriented approach
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
Cisco Catalyst NOC Engineer
Cisco Catalyst, Network Operations Centre, NOC Engineer, TAC, NMC, Cisco 9300, Cisco 9500, Cisco 3850, WAN, CCNA, CCNP, Network Support, Shift Engineer
Glasgow, Scotland, G2 4JR | Shift Operations - 24 x 7 x 365
Role: Cisco Catalyst NOC Engineer / Network Operations Engineer / Network Engineer
Key Skills: Cisco Catalyst, Cisco 9300, Cisco 9500, Cisco 3850, Network Operations Centre (NOC), TAC, NMC, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS, CCNA, CCNP, Network Monitoring, Incident Management, Shift Operations, 24x7 Support
Location: Glasgow, Scotland, G2 4JR
Type: Temporary Contract
Hours: 8-Hour Shifts | 24 x 7 x 365 Operational Environment (Days, Nights, Weekends & Bank Holidays)
Overview:
@mecscomms is recruiting for experienced Cisco Catalyst NOC Engineers / Network Operations Engineers to support critical network infrastructure within a high-availability 24x7 operational environment.
This is an excellent opportunity for experienced Network Operations Centre (NOC), TAC or Network Monitoring Centre (NMC) professionals with strong Cisco Catalyst switching expertise to join a fast-paced operational support environment focused on network stability, fault resolution and service continuity.
Successful candidates will possess strong operational networking capability, proven experience within shift-based support environments and deep technical expertise across Cisco Catalyst switching technologies including Catalyst 3850, Catalyst 9300 and Catalyst 9500 platforms.
Purpose:
To provide 24x7 operational support, monitoring, incident management and technical troubleshooting across critical Cisco network infrastructure, ensuring maximum network availability, performance and service reliability.
Technology Stack:
• Cisco Catalyst 3850 / 9300 / 9500
• Cisco IOS / IOS-XE
• Layer 2 & Layer 3 Networking
• OSPF / BGP Routing
• VLANs / STP / QoS
• Network Monitoring & Alerting Tools
• Incident & Fault Management Systems
• Network Performance Monitoring
• Configuration Management & Backup
• WAN / LAN Infrastructure
Keywords:
NOC Engineer, Network Operations Engineer, Cisco Network Engineer, Cisco Catalyst Engineer, TAC Engineer, NMC Engineer, Shift Network Engineer, Cisco 9300, Cisco 9500, Cisco 3850, Network Support Engineer, CCNA, CCNP, Network Monitoring, Incident Management, Layer 2, Layer 3, OSPF, BGP, VLAN, STP, QoS
Core Activity:
• Provide 24x7 operational network support within a high-availability environment
• Configure, manage and troubleshoot Cisco Catalyst network infrastructure
• Monitor network performance and respond to incidents proactively
• Support fault isolation, escalation and service restoration activities
• Maintain accurate operational documentation and shift handovers
• Work collaboratively within a shift-based Network Operations Centre environment
• Ensure service continuity across critical infrastructure
Responsibilities:
• Configure, support and troubleshoot Cisco Catalyst switches including Catalyst 3850, 9300 and 9500 series
• Perform proactive network monitoring and incident response within a 24/7 operational environment
• Act as the primary technical escalation point during operational shift coverage
• Diagnose Layer 2 and Layer 3 networking faults across LAN/WAN infrastructure
• Support routing and switching environments including OSPF, BGP, VLANs, STP and QoS
• Escalate complex incidents efficiently whilst maintaining clear stakeholder communication
• Complete accurate shift handovers and operational reporting
• Maintain network diagrams, configuration backups and operational documentation
• Support continuous improvement and operational optimisation initiatives
Deliverables:
• High network availability and operational uptime
• Rapid incident response and fault resolution
• Accurate operational documentation and reporting
• Stable and optimised Cisco network performance
• Effective 24x7 service continuity support
Working Environment:
• High-availability Network Operations Centre (NOC)
• 24x7 Shift-Based Operations
• Fast-paced telecoms and enterprise network environment
• Collaborative operational support teams
• Critical infrastructure support programme
Candidate Profile:
Candidates should possess strong hands-on experience operating within a Network Operations Centre (NOC), TAC or similar operational support environment. You will be technically strong, operationally focused and capable of performing effectively within a high-pressure shift-based support function. Your experience is likely to include some of the following:
Essential:
• Strong Cisco Catalyst switching experience
• Hands-on support of Catalyst 3850, 9300 and/or 9500 platforms
• Experience within a NOC, TAC or 24x7 operational support environment
• Strong Layer 2 / Layer 3 networking capability
• OSPF, BGP, VLAN, STP and QoS troubleshooting experience
• Network monitoring and incident management expertise
• Excellent fault-finding and troubleshooting capability
• Strong communication and shift handover skills
• Ability to work effectively within shift rotation patterns including nights and weekends
Desirable:
• CCNA or CCNP Enterprise certification
• Telecoms or service provider network experience
• Experience supporting enterprise-scale environments
• Exposure to high-availability or mission-critical infrastructure
• Experience with network performance optimisation
Key Traits:
• Calm under pressure during critical incidents
• Strong analytical and troubleshooting mindset
• Proactive and operationally focused
• Excellent team collaboration and communication skills
• Strong attention to detail and service quality
• Customer and service-oriented approach
@mecscomms: uniting opportunity with ambition in Telecoms | Media | Technology
@mecscomms is the brand name of MECS Communications Ltd who provide permanent & contract recruitment consultancy service as an Employment Agency & Employment Business.
For more information or a list of current vacancies, please see our web site at mecscomms.co.uk
....Read more...
If you're a driven people leader with a strong pension or financial services operations background and a passion for delivering exceptional customer outcomes within a regulated environment, this could be the perfect next step in your career.
Reporting to the Head of Pensions, you will take full ownership of the performance and day-to-day management of dedicated teams. You will be instrumental in driving a high-performance culture, ensuring all activity is delivered within FCA regulatory expectations — including Consumer Duty — while continuously improving service quality, team capability, and operational efficiency.
Essential Skills/Experience:
Proven experience managing operations or servicing teams in a regulated financial services environment
Strong understanding of the FCA regulatory framework, including Consumer Duty obligations and good customer outcome principles
Demonstrated ability to manage and develop teams, including conducting performance reviews, setting objectives, and delivering individual development plans
Experience monitoring and managing KPIs and SLAs, with the ability to identify trends and take corrective action
Solid background in quality management, control testing, and complaint handling — including root cause analysis and remediation
Experience managing incidents, including escalation, closure, and embedding lessons learned across teams
Ability to produce and analyse management information to drive informed operational decisions
Experience managing third-party relationships with regulators and external suppliers
Strong communication and stakeholder management skills at all levels
Experience within a wrap platform, SIPP, or investment platform environment
Background in continuous improvement or process redesign within an operational pensions context
Experience delivering project work or change initiatives within a pensions operations setting
Core Responsibilities:
Lead, manage, and develop the operations and servicing teams, creating a high-performance, consumer-focused culture with clear goals and direction
Take ownership of team KPIs, SLA measures, and quality standards — monitoring performance and implementing action plans to maintain consistently high service levels
Oversee quality checking, complaint handling, breach reporting, escalation, and resolution processes, ensuring all activity meets the required compliance and quality standards
Manage incident updates and closures — ensuring measures are in place to prevent recurrence and that learning outcomes are communicated effectively across the teams
Produce and maintain management information, analysing trends and issues to make well-evidenced recommendations and implement appropriate solutions
Ensure all policies, procedures, and process guides are kept accurate, up to date, and fit for purpose across both teams
Complete and oversee performance reviews, development plans, and regular one-to-ones for team leaders, providing coaching, support, and constructive feedback
Manage third-party relationships with regulators and external suppliers on behalf of the teams
Identify development opportunities and implement solutions to minimise errors, reduce rework, and continuously improve the quality of service delivered to customers, advisers, and stakeholders
Support and deliver routine project work and change requests as required
Benefits:
A highly competitive salary
Wider benefits package (details available on application)
Core-Asset Consulting is an equal opportunities recruiter and we welcome applications from everyone irrespective of age, disability, gender, gender identity or expression, race, colour, ethnic or national origin, sexual orientation, religion or belief, marital/civil partner status or pregnancy.
Job reference: 16509
To apply for this vacancy applicants must be eligible to work in the UK in accordance with the Immigration, Asylum and Nationality Act 2006.
At Core-Asset, we’re committed to protecting and respecting your privacy. Our privacy statement explains when and why we collect personal information about people who engage with our services, how we use it, the conditions under which we may disclose it to others, and how we keep it secure. We may change this policy from time to time, so please check this policy occasionally to ensure that you’re happy with any changes.
By engaging with us (either by applying for a job we’re advertising, registering through our website, or getting in touch with our business) you’re agreeing to be bound by this policy.
Core-Asset Consulting is committed to protecting the privacy of our candidates, clients and website users. For further information, please refer to our full Privacy Statement available on our website http://www.core-asset.co.uk/about-core-asset/privacy-statement
Core-Asset Consulting offers specialist recruitment services to asset management, accounting & finance, asset servicing, legal and the wider financial services sector in Scotland. ....Read more...
About the Role
We are looking for an Accounts Apprentice to join our finance team and begin a structured development programme leading towards qualification as a Chartered Management Accountant (CGMA). This role would suit a motivated and academically capable school or college leaver who enjoys working with numbers, has strong attention to detail and is looking for an alternative to the traditional university route.
From day one, you will gain practical experience within a busy finance department whilst studying towards a recognised accounting qualification. You'll work alongside experienced finance professionals, gaining exposure to both the day-to-day running of a finance function and the wider role finance plays in supporting business performance and decision-making.
This is an opportunity to earn while you learn, gain valuable commercial experience and build a professional qualification without taking on university debt.
What You'll Be Doing
You'll gain hands-on experience across all areas of the finance function, including:
Working closely with and learning from experienced members of the Finance team, with exposure to team members across the business, and as experience grows with suppliers and customers
Processing supplier and customer invoices.
Managing finance queries and supporting day-to-day accounting activities.
Reconciling bank accounts and maintaining accurate financial records.
Supporting expense and company card administration.
Assisting with credit control and customer account management.
Contributing to month-end accounting processes and reporting activities.
Supporting audits, financial controls and process improvement initiatives.
As your knowledge and confidence develop, you'll take on increasing responsibility and gain exposure to management accounting, financial reporting and wider business finance activities.
Pension/Benefits:
Structured salary progression throughout the Level 7 programme linked to CGMA qualification achievement and increasing responsibility (Target: within first 4 years after joining us).
25 days annual leave plus bank holidays.
Workplace pension scheme with NEST.
Employer funding for first sittings of CIMA examinations.
Employer funding of CIMA student membership fees.
Ongoing mentoring and support from experienced finance professionals.
Training:This role forms part of a structured professional development programme designed to support the successful candidate from entry-level finance through to professional accountancy qualification.
The successful candidate will complete a Level 4 Accounting apprenticeship before progressing onto a fully funded Level 7 CIMA apprenticeship, working towards qualification as a Chartered Management Accountant (CGMA). Both apprenticeships will be with the industry-leading training provider, BPP.
The programme is expected to span approximately four years in total and requires commitment to both work and professional study. Throughout this period, responsibilities will increase as knowledge and experience develop, providing exposure to both operational finance and management accounting activities.
By the end of the programme, you will have gained significant practical experience alongside a globally recognised professional qualification, creating a strong foundation for a long-term career in finance. For the right individual, this represents a genuine opportunity to progress from apprentice to professionally qualified accountant whilst building valuable commercial experience every step of the way.Training Outcome:This role offers a clear and structured pathway from entry-level finance through to professional qualification as a Chartered Management Accountant (CGMA). The successful candidate will complete a Level 4 Accounting apprenticeship before progressing onto a fully funded Level 7 CIMA apprenticeship, gaining practical experience alongside industry-recognised qualifications throughout. For the right individual, this represents a genuine opportunity to build a long-term professional career in finance whilst gaining valuable commercial experience from day one.Employer Description:SpectrumX is a dynamic and fast-paced life sciences business operating across the pharmaceutical and wider healthcare sectors.
Based in Knutsford, Cheshire, we develop and manufacture innovative products that support health and wellbeing, with a focus on quality, scientific excellence and continuous improvement.
As we enter a period of accelerated growth, we are looking to invest in talented individuals who want to develop their careers and grow alongside the business. Our finance team supports all areas of the organisation, providing financial control, reporting and insight to help drive business performance and support strategic decision-making.Working Hours :Flexible start time between 8:00am and 9:00am.Skills: Problem solving skills,Knowledge of Microsoft Excel,Strong numerical skills,Strong analytical skills,Written communication skills,Strong verbal communication,Strong attention to detail,Strong accuracy,Commitment,Punctuality and reliability,Willingness to learn,To develop professionally,Proactive approach,Curiosity,Strong work ethic,A professional attitude....Read more...
The apprentice will support Burford Town Council by assisting with administration, record‑keeping, and public enquiries. They will help administer projects, support the Council’s communication with the public through the website and social media, support the running of community events and provide frontline support to residents. They will work closely with the Town Clerk and learn how local government operates, develop professional office skills, and contribute to community services while progressing through structured training.
Responsibilities include:
Communications: assisting in the production of social media content, website updates and newsletters, liaising with other statutory authorities and external parties, and our volunteers
Office presence: meeting members of the public, facilities users and councillors, signposting and helping with enquiries
Administrative: preparation of reports and documents for the council and committees, other statutory authorities, and the public
Community Engagement: helping to support the work of the Clerk with community projects
Event Management: assisting the organisation with events and meetings
Facilities Management: working with the Clerk and the Town Maintenance team assisting in the management of buildings, sports grounds, open spaces, community assets
Filing: assisting in the upkeep of office files and management of office
Governance: understanding how local councils work and the laws which govern their processes, assisting with preparation of legal papers for meetings
Health and Safety: assisting in the work of health and safety at Burford Town Council, including reviewing the risk register on a regular basis and highlighting risks to council
Charities: assisting in the routine administration of the two charities that the Town Council is responsible for
Training:Duration:
15 months practical training period, plus 3 months for End Point Assessment
Delivery model:
Work-based training with your employer
10 days professional training at college
Regular meetings with your training coordinator to monitor progress and well-being
Approximately 12 on-site or/and Teams assessment visits per year
Apprentices will need to complete a minimum of 348 hours of off-the-job training during their apprenticeship
Qualifications included:
Level 3 Business Administration Apprenticeship
End Point Assessment:
Knowledge test
Portfolio based interview
Project/improvement presentation
Training Outcome:With 9000 town and parish councils across England and Wales, an experienced and qualified Town Clerk has a wide career opportunity in front of them. From a part time role in a small parish as the only employee, to a full-time role managing 50 staff and a £2M annual budget, the role of the Clerk has community at its heart.
Professional opportunities:
There are a number of sector specific professional qualifications:
Level 2 Intro to Local Council Administration (ILCA)
Could be undertaken as part of the apprenticeship programme
Financial Intro to Local Council Administration (FiLCA)
Could be undertaken as part of the apprenticeship programme
Employer Description:Burford Town Council has eleven councillors who are elected by the residents of Burford to represent them. Members are responsible for making the decisions that will deliver a wide range of objectives to the town.
Burford Town Council operates within a Code of Conduct and has also signed up to the
Civility & Respect pledge, believing that these should be at the heart of public life and that good governance is fundamental to ensuring an effective and well-functioning democracy.
Burford Town Council is funded primarily by taxpayers’ money and therefore has a huge responsibility to manage and spend those funds appropriately and with diligence.
What does the Town Clerk do?
The Clerk has a statutory duty to carry out all the functions of the Council, and to issue all the governance required by law; in Burford the Clerk is also the Responsible Financial Officer and manages all financial records and the careful administration of BTC’s finances.
The Clerk is responsible for ensuring that the decisions made by the Council are carried out. They must also advise BTC on its legal duties and limitations and produce the information required for making effective decisions and implementing those decisions. They are accountable to the Council for the effective management of its resources and reports to them as and when required.Working Hours :Four working days a week, 9.00am - 5.00pm.
Must include Mon, Wed and Friday (This includes time for college).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working,Time management skills,Professional,Willingness to learn,Discretion and confidentiality,Adaptable....Read more...
The primary responsibility of the role is to support the Hot Fire Test teams across all engine test cells. This involves site maintenance, upkeep, and preparation activities before and after hot fire testing, as well as set-down activities post-test.
Key Responsibilities
Perform site maintenance and assist in site set-up and take-down activities related to testing.
Maintain and manage Ground Support Equipment (GSE), ensuring it meets operational requirements.
Test and verify broadband seismic instruments, including surface and borehole setups.
Engage with database management for equipment tracking and test documentation.
Handle and operate vacuum and pressure systems as needed.
Conduct tests on electrical motors and oversee the function testing of all engines.
Prepare and produce detailed test procedures for use by the test team during operations.
Requirements
Experience working in the space industry, with a strong understanding of relevant technologies and standards.
Proficiency in database management for tracking and documentation purposes.
Familiarity with vacuum and pressure systems.
Hands-on experience in testing electrical motors and conducting function tests on engines.
Demonstrated ability to prepare comprehensive test procedures.....Read more...
JOB DESCRIPTION
Our unique summer program has been specially designed to provide a strong foundation for your career. Depending on your focus, you will be partnered with a senior mentor and work alongside industry experts while also learning construction project management technology. You will gain real experience on jobsites that could include arenas and stadiums, hospitals, historical landmarks, commercial properties, and some of the best schools in our country. During your time in our program, you will also become certified in OSHA's 10-hour safety course at no cost to you. Interested? Apply today! We are seeking students in their junior or senior year in Construction Management, Architecture, Engineering, Business, or students interested in a career in construction and committed to building both a better world and a better future. Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.Apply for this ad Online!....Read more...
The primary responsibility of the role is to support the Hot Fire Test teams across all engine test cells. This involves site maintenance, upkeep, and preparation activities before and after hot fire testing, as well as set-down activities post-test.
Key Responsibilities
Perform site maintenance and assist in site set-up and take-down activities related to testing.
Maintain and manage Ground Support Equipment (GSE), ensuring it meets operational requirements.
Test and verify broadband seismic instruments, including surface and borehole setups.
Engage with database management for equipment tracking and test documentation.
Handle and operate vacuum and pressure systems as needed.
Conduct tests on electrical motors and oversee the function testing of all engines.
Prepare and produce detailed test procedures for use by the test team during operations.
Requirements
Experience working in the space industry, with a strong understanding of relevant technologies and standards.
Proficiency in database management for tracking and documentation purposes.
Familiarity with vacuum and pressure systems.
Hands-on experience in testing electrical motors and conducting function tests on engines.
Demonstrated ability to prepare comprehensive test procedures.....Read more...
Who we are…
The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.
At the PNE, we strive to create an environment that reflects our organization's core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to "Deliver Memorable Experiences" for all who interact with the PNE whether it is our guests, our employees or the community.
The Manager of Fair and Festival Operations is responsible for leading cross-functional teams in the creation and execution of our large-scale, internally produced events such as the annual Summer Fair as well as live entertainment events such as concerts, sporting events, and trade shows. They will drive business development while demonstrating effective project planning and processes to manage milestones, timelines, budgets, and priorities while working directly with complex matrixed teams and external partners.
We are looking for a collaborative, self-starter to take on the role within the Event Operations Team at the PNE. They will be responsible for planning and executing a wide range of live events and will be responsible for all event day deliverables. This individual will work closely with many departments within the organization to ensure a seamless event experience for PNE clients and guests. Our ideal candidate will have 4-6 years of event management experience within the hospitality industry.
Why join our Team?
Exhilarating and fun-loving culture
Flexible work environment
Opportunity for free or discounted tickets to shows, events, sports games, and much more
Staff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food Stands
Competitive compensation package
Opportunity to create lasting memories and friendships!
What will you do this year?
In your role as the Manager, Fair and Festival Operations, your primary accountabilities will be to:
Fair Planning and Corporate Services:
Assist with project management of the annual summer Fair, including facilitation of cross functional planning meetings and working group meetings and site layout planning (booking meetings, agendas, minutes, action item follow through etc.).
Oversee functional resource planning and execution for event rentals such as fence, tents, trailers and golf carts.
Oversee the Fair credential program, ensuring accurate allocation and distribution of credentials for vendors, suppliers and contractors.
Plan and facilitate entertainment and programming such as touring exhibits, activations and onsite experiences.
Monitors local cultural activity looking for opportunities to develop exhibits, participatory programs and new relationships adding to the mix of Fairtime activity.
Fair Exhibit space department:
Management of the Fairtime exhibition space sales and exhibit set-up activities for the 400,000 square feet of Fairtime indoor exhibition space, outdoor market spaces and food concessions.
Oversee the administration and processing of exhibit space applications and contracts.
Update exhibitor accounts: process exhibitor agreements, track payments, manage contracts and maintain records and reports.
Oversee all credential requirements (IDs, passes, parking) for vendors
Liaise with exhibitors regarding space allocations on site, outstanding contracts, payments, and other related documents.
Oversee concessionaire point of sale operations and act a support resource for external vendor group
Develops budget requirements and maintains control of the Fairtime exhibition space sales portion of the department budget.
Prepares floor plans of all buildings and outside grounds; recommends changes to layouts.
Event Management, Live Entertainment
Plan and execute a wide range of PNE events including but not limited to concerts, festivals, sporting events, community events and tradeshows
Develop and actively manage positive relationships with production managers, tradeshow producers, concert promoters and other PNE stakeholders
Act as the venue representative on event days by managing client requests and troubleshooting operational issues
Coordinate staffing levels, public safety, facility maintenance, load-in, load out and all other event operations
Ensure adherence to venue policies and procedures with respect to health and safety, alcohol management, customer service, and labour management
Ensure venues are prepared in accordance to contract requirements and client expectations
Create production schedules, timelines, event specs using Momentus system other event planning material
Work closely with the Ticketing Department on the event build, venue configuration and other ticketing matters
Assist the Sales Department with event billing and settlement procedures
What else?
Must have 4-6 years of experience in the live events industry
Diploma, Certificate or degree in Event Management, Business Administration or a relevant discipline or an equivalent combination of education & experience
Must be able to work an event-based work schedule which includes weekends, late nights, extended hours and extended workweeks.
Proven record of building strong relationships with the general public, industry partners and internal and external business stakeholders
Experience working in a similar venue is considered an asset
Knowledge of Momentus system is considered an asset. Ability to create planning documents and tools to efficiently execute events
Experience with production and technical personnel is considered an asset
Must possess good decision-making skills with the ability to react well to high-pressure situations and tight timelines
Knowledge of the planning, production, and management of major events within the entertainment industry
Knowledge of CAD and/or Ungerboeck/Momentus system is considered an asset.
Ability to create planning documents and tools to efficiently execute events
Successful candidates must undergo a Criminal Record Check
Who are you?
Detail-oriented
Strong organizational skills
Eager self-starter
Motivated by fast-paced environments
Skilled at problem-solving
Effective communicator
Committed to striving for excellence
Time Management Expert
Where and when to APPLY?
Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.
Additional Information
The PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $72,000 - $80,000 per annum. The starting salary w
....Read more...
