Turn feedback into action and keep residents happy
Resident interaction. Actively listen, engage, and gather insights to shape our services and community events
Event delivery. Assist or lead on-site events that bring our community to life and enhance our brand
Onsite presentation. Help maintain a clean, safe, and welcoming environment
Property checks: Conduct regular inspections to uphold high standards
Resident support: Respond quickly and helpfully to questions, reviews, and feedback
Experience delivery: Provide moments that exceed resident expectations
Apartment support: Help manage and maintain apartments for a seamless living experience
Problem-solver: Handle challenges proactively before they escalate
Idea generator: Contribute fresh ideas and solutions to improve the resident experience
Admin & records: Keep documentation accurate and well-organised
Brand representation: Embody our brand values in every interaction
Maintenance coordination: Assist with basic maintenance needs and ensure smooth operations
Health & safety: Maintain a solid understanding of safety protocols and confidentiality
Ideal Candidate:
Experience in customer service, ideally in the residential or hospitality sector
Strong communication and interpersonal skills
A team player with a proactive, confident approach
Able to work independently and adapt to change
Detail-oriented with a focus on continuous improvement
Enthusiastic and able to thrive in a fast-paced environment
Training:
Customer Service Specialist Level 3 Apprenticeship Standard
Training Outcome:
There will be opportunities beyond the apprenticeship for the right candidate
Employer Description:We bring our buildings, homes and green spaces to life through events, brand activations, pop-ups and more - from Red Bank to Collyhurst Village, putting you at the heart of these vibrant new neighbourhoods. Why? Above all else, for experience.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
The apprentice will receive a diverse workload with projects ranging from £100k-£50m. A project manager will support them in their day-to-day duties as well as monitor their development. The role will include:
Reviewing and updating templates
Recording actions and minutes
Assisting in surveys and inspections
Assisting in report writing
Assisting with tender documentation
Collation of contract documentation
Attending site meetings
Assisting in valuations
Training:The apprentice will study towards becoming a Chartered Surveyor (degree) (level 6/bachelor's degree). This will be achieved by taking one day per week as a study day.
Training Outcome:Once the apprenticeship is complete, the successful candidate will have many options regarding how they wish to progress their career. MAC will review each individual's development needs to understand the apprentice's goals. We will then create a bespoke training plan to achieve these.
The career development opportunities are endless and MAC will support each candidate to achieve their goals.Employer Description:At MAC we are committed to a grassroots approach of developing and mentoring future talent. We are looking for ambitious talent to join our company on our apprenticeship programme, which provides entry level into the construction industry and the opportunity to fast track your career as a chartered surveyor.Working Hours :Monday to Friday, between 8.30am to 5.00pm.
1 day per week to be taken as study day.Skills: IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
Main Responsibilities:
Collating and distributing regular reporting to provide oversight to the team on performance against KPI's and KRI's within the Commercial (Leisure) team and across the wider commercial function
Helping to keep active facilities open and eligible to fund through acquiring outstanding information or documents that have been requested as part of ongoing facility management
Escalating customer requests for extensions or payment deferrals to the Portfolio Monitoring team for review
Helping to support the submission of new opportunities to grow and develop existing facilities
Monitoring shared inboxes to pick up/triage queries promptly
Providing cover on the phones as part of the wider commercial function
Supporting the Leisure team in responding to queries from active clients on how their facilities work and ensuring they have a full understanding of the suite of products available (e.g., brands), as well as Unit Stocking / DF Choice
Working closely with the Credit, Portfolio, and Operations teams to understand and implement our agreed client strategy
Full working knowledge and adherence to all SOPs necessary to complete tasks required for effective delivery of department objectives.
Company Benefits:
10% Employer pension contribution
Private medical insurance for you and your partner/spouse
30-day annual leave entitlement plus Bank/Public Holidays
Free Gym Membership
Discretionary annual bonus
Discretionary share awards
Life Assurance
Income Protection
Save As You Earn company share acquisition scheme
Tax-efficient salary sacrifice scheme to obtain bicycles and electric vehicles
4 days of paid volunteering leave to support our local communities
Vibrant office location in the lively city centre of Manchester
Training:Customer Service Level 2 Apprenticeship Standard.Training Outcome:You will be a team-player who seeks out support from others across the commercial team, acknowledging the need for consistency in product offering across the firm, the on-going training and development of the wider commercial team, the need for continuous improvement and drive to deliver best in class service to our customers.Employer Description:At DF Capital, they champion banking for ambition. As an award-winning provider of commercial finance and savings, they empower depositors and small businesses with financial solutions tailored to fuel their growth. Headquartered in Manchester, the team of over 150 serves thousands of customers across the UK, transforming savings into new opportunities for businesses to thrive.Working Hours :Monday to Friday, from 9:00am to 5:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Team working....Read more...
Communicating over the telephone with customers, clients and colleagues
Managing email inboxes
Scheduling with Surveyors/Installers
Organise and report data
Use of spreadsheets
Managing in-house computer systems
Collating photographic evidence for installs
Answering incoming calls to the office
Compiling project files
Use of bespoke software
Any other admin duties as requested
Training Outcome:Following the completion of the apprenticeship there is the opportunity for a more permanent position or further development.Employer Description:We provide a comprehensive professional service for all our clients both locally and nationally from our three offices situated in the North West.
Temperley Taylor operate from offices in Middleton, Manchester and Heywood. We have an experienced and skilled team of professionals who will ensure that you receive the best legal advice and customer service possible.
The firm goes back in its roots to the late 1800’s. At that time, it was known as Bingham Hall and Richie. The successor firm was JP Worsnup who is the real founder of what is now known as Temperley Taylor. He was a sole practitioner who started in business on Long Street (the old offices as they are known) on 1st January 1924.Working Hours :Shifts to be confirmed - between the hours of 9am - 5pm, Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative....Read more...
Duties and responsibilities include:
Agile project management
Assisting with onboarding new clients
Analysing and resolving technical and application problems
Testing bespoke software across multiple platforms (Web/Android/iOS)
Contributing to the refinement of organisational processes & procedures
Client business & gap-analysis
SQL & Data Interrogation
1st, 2nd and 3rd Line Support exposure
Assisting with client training & technical queries
Developing, maintaining and supporting our tech stack, including internal tool development and refinement to automate manual task
Apprentices will gain experience in:
Agile methodologies (project management)
SQL Server/authoring fast SQL queries/sprocs
GIT Source Control
HTML, CSS, JavaScript, jQuery, PHP, Laravel
C# with ASP.NET in Visual Studio[SG1]
Automated QA (Selenium)
Gap-Analysis
Requirement Gathering
BAU Operations
Technical, hands-on support
Training:
Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years.
Teaching is delivered face to face one day a week during the academic year.
Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification.
Training Outcome:Training in Agile project management, data interrogation and IT management. Multiple pathways to move into – such as DevOps, business analysis, customer success & project management.Employer Description:Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective Workforce Management & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety.
Our goal is to empower Contractors and Social Housing Landlords to drive key performance, maintain safer homes & buildings and achieve peace of mind on property compliance by leveraging the latest technology and tools available.
Our team consists of software developers, app developers, project managers, and software support technicians, all working together to deliver solutions that meet the needs of evolving property compliance legislation and exceed our clients' expectations.
At Propeller Powered Ltd, we are committed to providing our clients with the highest level of service and support. We pride ourselves on delivering solutions that are not only functional but also user-friendly, reliable and scalable.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1 hour lunch. 1 Day per week release for University.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Ability to use Office 365,Time management skills....Read more...
Duties and responsibilities include:
Developing, maintaining and supporting the Propeller web application and web services.
Supporting specification and estimation of new software projects
Assisting with onboarding new clients
Analysing and resolving technical and application problems
Contributing to the refinement of organisational processes & procedures
Development work processes using the Scrum methodology
Apprentices will gain experience in:
C# with ASP.NET in Visual Studio
HTML, CSS, Ajax, Javascript, jQuery, iOS Objective C / Swift.
SQL Server/authoring fast SQL queries/sprocs
AWS microservices
APIs
GIT Source Control
Software architecture principles
Agile development practices
Training:
Apprentices attend Manchester Metropolitan University for one day a week during the academic year, over a period of four years.
Teaching is delivered face to face one day a week during the academic year.
Upon successful completion of the programme, participants will achieve a BSc (Hons) Digital and Technology Solutions degree by Manchester Metropolitan University, as well as a Level 6 degree apprenticeship qualification.
Training Outcome:Training in AWS systems. Move into DevOps team.Employer Description:Propeller Powered Ltd is a Manchester, UK-based company that specialises in providing innovative and effective Workforce Management & Property Compliance software solutions to enable property management & maintenance companies to connect their back office & mobile workforce, create digital certification & documentation and evidence, manage & monitor property compliance & building safety.
Our goal is to empower Contractors and Social Housing Landlords to drive key performance, maintain safer homes & buildings and achieve peace of mind on property compliance by leveraging the latest technology and tools available.
Our team consists of software developers, app developers, project managers, and software support technicians, all working together to deliver solutions that meet the needs of evolving property compliance legislation and exceed our clients' expectations.
At Propeller Powered Ltd, we are committed to providing our clients with the highest level of service and support. We pride ourselves on delivering solutions that are not only functional but also user-friendly, reliable and scalable.Working Hours :Monday - Friday, 9.00am - 5.30pm, with 1 hour lunch. 1 Day per week release for University.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Team working,Ability to use Office 365,Time management skills....Read more...
Main Duties and Responsibilities:
To learn and provide administrational support to the service Centre operation. This role extends to a range of commercially orientated activities for our Workshop, Field Service & Parts operations.
Accountabilities & Commitments Required:
• Commitment to uphold the company values whilst working in a fast paced environment. • Strive to deliver exceptional customer focus whilst learning and understanding the Business KPI’s and targets.• Confidence to engage in a working group as well as working on their own to deliver, within required timescales.
Quality & Environmental Responsibilities:
Responsible for the management, compliance and upkeep of the quality & environmental procedures, records, and documents relevant to the role.
Training:
Business Administrator level 3.
Work Based Training.
End Point Assessment.
Assessor Sessions every 4-6 Weeks.
Training Outcome:There will be a permanent position offered upon successful completion of the apprenticeship to the right candidate with further progression options in the future.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery.
Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry.Working Hours :Monday - Friday, 8am - 4:30pm.Skills: Communication skills,IT skills,Organisation skills,Team working,Forward Planning,Strategic Thinking,Commercial Awareness,Knowledge of Waste Sector....Read more...
Order intake and processing:
Receiving orders via telephone, email and any other medium made available such as on-line portals
Booking parts out of stock and preparing delivery notes
Order Picking/Dispatch:
Pick parts, package them securely, prepare address labels for couriers
Goods in/out
Receipt incoming spare parts into stock and locate them in parts dept
Book in warranty returned spare parts and locate in the quarantine area
When necessary, load and unload spare parts and equipment from delivery vehicles
Customer Service:
Assist customers and internal staff with the identification of spare parts
Creating quotations for customers
Assist customers with queries related to departmental issues – such as late deliveries, incorrect parts etc.
Update customers with ETAs
Training:
Supply Chain Warehouse Operative Level 2 Standard qualification
End Point Assessment
Work based training
Training Outcome:Upon successful completion of this apprenticeship you will be offered a permanent position as a parts advisor.Employer Description:Dennis Eagle, part of the Terberg Environmental Group, is a world leader in the design and manufacture of refuse collection vehicles, with an established reputation for supplying quality products that meet the highest expectations in terms of performance, cost and delivery. Committed to the continued development of innovative solutions for the waste and recycling market, the company provides complete vehicle solutions, producing refuse collection bodies, chassis and bin lifts. Its comprehensive product portfolio offers a configuration to suit every application, and this is backed-up by unrivalled customer service provided by the largest aftersales and support structure in the industry. Today, Dennis Eagle manufactures over 1,000 units per year for UK local authorities and private sector contractors. In addition, it has a continually expanding customer base overseas, including in continental Europe, Scandinavia, Australia and the U.S.A. The company has consistently led the low entry chassis market, and its Elite 6 cab has been proven to offer an unparalleled standard of direct driver visibility and cyclist safety. As a result of the company’s expertise in developing large trucks with high visibility cabs for use in urban environments, it was approached by TfL to take part in the Construction Logistics and Community Safety (CLOCS) initiative. This has led to the development of an Urban Safety Vehicle range, which currently includes skip-loader, tipper and tipper grab variants, with plans to introduce a number of other body options moving forward.Working Hours :Rota will cover between 07.00 & 17.00, Monday to Friday.Skills: IT skills,Organisation skills,Presentation skills,Willing Attitude & Presence,Willing for Self-Development....Read more...
City Electrical Factors carry comprehensive electrical stock and are run by friendly, experienced and highly motivated staff. We value each customer regardless of size and are committed to providing a comprehensive, unrivalled service and attention to quality.
A major strength is our commitment to satisfying the demands of our customers with innovative, high-quality and cost-effective 'branded' products sourced from the world's leading manufacturers.
Our business constantly adapts to meet the needs of an ever-changing market and our very strong relationships with our suppliers ensure that information regarding new products and trends is quickly communicated.
What is an Electrical Wholesaler?
Electrical wholesalers sell the products we all use in our homes, businesses, entertainment venues, cafés that give us access to electricity - from lighting our homes through to floodlighting a football match, from recharging a mobile phone to recharging an electric vehicle. The products you will be working with are used in domestic, industrial, and commercial settings, and are installed by contractors and electricians.
After full training, responsibilities will include:
Managing stock in and out (to external clients)
Picking and packing
Store transfers and stock control
Completing the paperwork within the office
Raising quotations
Trade counter
Sales calls
Processing orders
Administration
Answering the telephone
Some heavy lifting will be involved with loading and unloading the vans
Training:Completing a Level 2 Trade Supplier Apprenticeship Standard, consisting of:
Knowledge and competence qualification in trade supplier at Level 2
End-Point Assessment (EPA) - final test and observation
The vocational and academic training aspects are separated and delivered by separate teams. The vocational training and assessment is conducted, more often than not, on site according to the employers wishes.
Notice of dates is agreed well in advance of a site visit. Training and assessment is conducted both on and off the job, according to the needs of the course and the learner. Every effort is made to ensure the best result is achieved by the learner.Training Outcome:Opportunities that could arise after the apprenticeship are:
Sales Team Member
Counter Sales
Warehouse Supervisor
Sales Rep
Employer Description:EDA learning and development will employ you on behalf of this employer. We are a Flexi-Job Apprenticeship Agency who support and guide you whilst you are completing your apprenticeship within the Branch Location.Working Hours :Monday - Friday, 8.00am - 5.00pm - (with 1-hour for lunch).Skills: Communication skills,Problem solving skills,Number skills,Team working,Initiative,Physical fitness,Timekeeping,Enthusiasm,Keen to work and study....Read more...
To book customer collections in for their donated items to be collected via Facebook and Telephone requests
To organise and plan the van drivers’ route – daily
To respond to Facebook comments in relation to collections
To post on the Collections Facebook page – daily
To provide the MD’s with a weekly report
To provide the MD’s with a monthly report
To help with daily routes/jobs of the Collections Team (Van Driver’s)
To support with the Van Driver’s schedule
To assist with the marketing departments to create content which will promote
Collections:
To find new ways of bringing in donations i.e Facebook Marketplace
To actively post on Facebook Marketplace and search for items on Gumtree
To liaise with big companies via LinkedIn for stock (Boohoo)
Assist with increasing brand awareness, site traffic and engagement via innovative content
To list donations on the ecommerce platforms
Check daily sales and liase with packers
Respond to any enquires/offers/issues
To provide the MD’s with a daily report
To provide the MD’s with a weekly report
Training:
Training will take place at the workplace.
will have fortnightly sessions to go through relevant upskilling.
Training Outcome:
On successful completion of apprenticeship the possibility of a permanent position.
Pathways for promotion.
Employer Description:The A World UK CIC is a non-profit organisation based in the North of England. Our aim is to help and support the autistic community and their families/carers. We aim to be an advocate for autism and raise awareness within the community, by promoting acceptance and inclusion.Working Hours :Monday - Sunday, on a rota basis 5 days out of 7. Shifts to be confirmed.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Duties will include but will not be limited to:
Receiving service enquires and requests from corporate clients, and the public
Ensuring all enquiries whether by email, telephone or via a third party are responded to promptly and politely and take all necessary steps to convert enquiries into bookings
Accurately price and quote enquiries
Searching for solutions and options to meet the requirements of such requests, using a range of online resources and liaising with our airport service partners
Finalising requests and completing the service bookings as requested
Assisting clients and travellers with any service-related enquiry
To oversee the daily operation, ensuring compliance with all standard operating procedures and other applicable regulatory policies
Entering and monitoring all reservations into the inhouse reservations system, ensuring correct and up-to-date information is entered
Monitoring confirmed bookings to ensure all flight, greeter and transport information is up to date
React to and action operational changes / disruption in a calm and systematic manner
Upselling products and services where applicable
Undertaking specific tasks as and when determined by the Management team
Liaising with all departments and working closely with the airport teams and service partners
Passing on any new business enquiries or sales leads to the Managing Director
Training:
This is all delivered in the workplace
Training Outcome:
There may be a fulltime position available upon successfully completing this apprenticeship role
Employer Description:With crowded terminals, security queues and unfamiliar surroundings, often the most stressful part of a journey is the time spent at the airport. At Fastrack VIP we remove this stress with our personal airport meet and assist services available for arrivals, departures, and flight connections at gateway airports worldwide.
Whether travelling for business or leisure, become our guest and travel in style as we personally assist you through all the check-in, security, and immigration formalities quickly and effortlessly. Available regardless of ticketed class or frequent flyer status, let us take the stress and worry out of air travel from the moment you arrive to the moment you depart with our following core services:Working Hours :Covering the hours of operation working shifts on a rolling pattern including weekends and bank holidays.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Team working,Professionalism,Customer Service Skills,IT knowledge,Flexible....Read more...
Develop and implement databases, data collection systems and data engineering solutions that optimise reporting efficiency and clarity
Acquire data from primary or secondary data sources and maintain databases/data lakes
Interpret data, analyse results using statistical techniques and provide ongoing reports
Identify, analyse, and interpret trends or patterns in complex data sets
Filter and “clean” data by reviewing raw data, reports, and performance indicators to locate and correct code problems
Work with management to prioritise business and information needs
Locate and define new process improvement opportunities.
Collaboration – work closely with healthcare professionals to ensure data-driven insights align with clinical needs and business policies for operational excellence
Data security and privacy - Ensure compliance with regulations at all times and understands patient confidentially, Caldicott Principles and GDPR
Training:
Data Analyst Level 4 (Higher national certificate) Apprenticeship Standard
Apprenticeships include time away from working for specialist training. You’ll study to gain professional knowledge and skills
Training Outcome:
Opportunities for career advancement upon successful completion of the apprenticeship
Employer Description:Tomorrow Cardiovascular Ltd is leading provider of ultrasound diagnostic services with over 25 years of experience working with the NHS, private providers and clinics with highly qualified and experienced clinical team. We are leading providers in the research and delivery of prevention, detection and treatment of cardiovascular disease – the biggest killer on the planet – which over 90% is preventable. At the heart of our success and our future is focus on research and innovation, technology with data driven solutions and most importantly Our People.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Team working....Read more...
