Main duties the apprentice will learn:
Deliver a high-quality service to all visitors at the Student Living Hub
Respond promptly and effectively to customer enquiries across all channels (in-person, email, telephone, and social media) concerning a full range of accommodation issues
Advise students on appropriate housing options, including University, Partner, and private sector accommodation
Provide updates to the wider team on Key Performance Indicators (KPIs) and trends related to customer enquiries
Manage the accommodation transfer process and requests for early release from accommodation
Handle complaints confidently and efficiently, escalating issues to the relevant manager when necessary
Update the student record database, StarRez, ensuring records are current and all correspondence is logged accurately and professionally
Monitor knowledge bases and University websites to ensure their relevance, accuracy, and support a quality user journey
Ensure clear communication and effective information sharing with other Student Living departments and across the University
Maintain up-to-date knowledge of private accommodation options across Birmingham (training will be provided)
Generate references for students moving into the private sector
Adhere to General Data Protection Regulations (GDPR), IT, Health and Safety, and financial policies, and other relevant legislation at all times, handling sensitive and confidential information professionally
Undertake any other duties commensurate with the grade of the post as required
You will be expected to engage fully with the University of Birmingham apprenticeship scheme, attending mandatory group days and contributing to the successful promotion of the scheme by representing your department in a positive manner
Training:
Customer Service Practitioner Level 2 Apprenticeship Standard
Training Outcome:On completion of this apprenticeship, you may be able to progress into one of the following roles:
Customer Service Advisor
Administrator
Team Leader
Employer Description:A world top 100 university and part of the prestigious Russell Group, the University of Birmingham makes important things happen. Delivering groundbreaking research and excellent research led teaching.
People are at the heart of what we are and do.
The University of Birmingham is proud to have been a part of the City of Birmingham and the wider region for over 100 years, and we are equally proud to be recognised as a leading global university. We want to attract talented people from across the city and beyond, support them to succeed, and celebrate their success.
We are committed to helping the people who work here to develop through our sector-leading Birmingham Professional programme which provides all professional services staff with development opportunities and the encouragement to reach their full potential. With almost 5,000 professional services jobs in a wide-range of functions in Edgbaston and in our campus in Dubai, there are plenty of opportunities for you to be able to develop your career at the University.
We believe there is no such thing as a typical member of staff and that diversity is a source of strength that underpins the exchange of ideas, innovation, and debate. We warmly welcome people from all backgrounds and are committed to fostering an inclusive environment where diversity is at the heart of who and what we are, and how we work.
Supporting our people to achieve a healthy work/life balance is important both to our employees and to the success of the University and, depending on the role, we offer a variety of flexible working arrangements. We therefore welcome discussions on all forms of flexible working. In addition, you will receive a generous package of benefits including 40 days paid holiday a year, one paid day a year for volunteering, occupational sick pay, and a pension scheme. We also have three high quality subsidised day nurseries.
The University is situated in leafy Edgbaston and there are excellent transport links to our beautiful campus, including main bus routes and a train station on site. On campus we have a state-of-the-art sports centre with pool, shops, places to eat and drink, our own art gallery, museum, and botanical gardens.Working Hours :Hours of work will be flexible and as required to meet the demands of a business that can have a changeable pattern across the year, including evening and weekend work as required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Duties will include:
Assisting the dentist chairside
Updating client records
Cleaning and decontamination of tools and surgery
Reception duties
General admin duties
Training:
NVQ Level 3 in Dental Nursing Functional Skills, if required
Functional Skills in maths and English, if required
Training Outcome:
Possible full-time role to the successful candidate at the end of the apprenticeship
Employer Description:We are a well-established dental practice under new ownership looking to expand hence needing new staff members to join our teamWorking Hours :Monday to Friday 7.45am to 6pm
Shifts tbc between these hours.Skills: Communication skills,Attention to detail,Customer care skills,Presentation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff. What you’ll do at work
Key Responsibilities:
Support the force's response to ANPR alerts by conducting thorough enquiries on ANPR and intelligence systems
Monitor and analyse trends and anomalies within ANPR data, reporting findings accurately and appropriately
Provide assistance in real time to roads policing officers, in line with the force's tactical priorities
Prepare and present regular ANPR reports and findings to supervisors To actively participate in meetings and briefings where appropriate. Assist in departmental reviews, audits, and inspection processes related to ANPR activities
Work closely with the Roads Policing Intelligence team within Operations to maintain competence and capability
Coordinate with Force Contact dispatchers and ANPR Tactical Officers on the same desk
To carry out any duties commensurate with the purpose and grading of the post that may from time to time be determined
Develop experience in ANPR and the use of ANPR data. Including the use of both NAS and Cleartone BOF. Part of your daily role will involve identifying cloned vehicles. Using enhanced ANPR tools such as Complex Alerts and Predictive Analysis
Develop and maintain relevant databases, spreadsheets, and filing systems to ensure accurate, up-to-date information on ANPR activities is available to relevant personnel
Run Business Insights queries on relevant systems to provide analytical support to the Road Policing Desk and Force Contact department, including collating and recording ANPR performance indicators and statistical data
Initial Assessments will be taking place the week commencing August 11th. The salary starts at £26,937, moving to £27,747 on successful completion of your initial five weeks' training. Training:West Midlands Police will train you and you will undertake a Level 4 Data Analyst Apprenticeship which will include:
Fully recognised apprenticeship qualification - Level 4 Data Analyst
On-the-job competency training
Training will be delivered with monthly delivery sessions at the workplace by a vocational skills coach
This is an 18-month apprenticeship programme with a 25-month contract of employment
You will be assigned a mentor once you have completed your initial five-week training period
Training Outcome:Upon successful completion of the apprenticeship, you will be able to apply for permanent positions if there is one available, but there is no guarantee.Employer Description:West Midlands Police is the second largest police force in the country, covering an area of 348 square miles and serving a population of almost 2.8 million.Working Hours :36.5 hours per week which involves 24/7 shift work. The posts attract shift working (20%) and weekend working (14%) allowances.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme.
It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout.Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts. May work evenings and weekends depending on the rota.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
Daily reporting and processing of subsidiary company transactions.
Processing vendor and customer invoices onto accounting software.
Monitoring mailbox for correspondence and allocating out to team members.
Responding to queries from internal and external departments.
Liaising with suppliers regarding invoice queries.
Assist in preparation of quarterly VAT returns.
Assist in PAYE reconciliation from P32's back to HMRC portal.
Performing supplier statement reconciliations.
Reviewing postal items and distribute to those required.
Reconciling bank statements.
Managing both director credit card & employee expenses.
Assist in preparation of monthly accounts, providing variance reports to support activity.
Answering calls in relation to finance and supporting the team across other functions.
Supporting external accountants with providing data and analysis as requested by line manager.
Minimum of 6 hours per week spent on apprenticeship work and training.
Training:You'll attend monthly online 1-2-1 meetings (online via teams every month - NO classroom OR college!) with your Tutor to learn Modules including general business, understanding your organisation, accounting systems & processes, basic accounting & ethical standards. You will be given a minimum of 3 hours per week to complete any apprenticeship work (assignments, research, and projects) and will receive at least another 3 hours of training from your employer.Training Outcome:As with any apprenticeship opportunity - if you prove yourself to be a valuable member of the team there is a strong chance of a permanent post within the business.Employer Description:Centrick are your go-to expert partners in all thing's residential property! Since 2005, they've been shaking things up across the UK, expertly managing buildings and estates of every shape and size, and handling sales and lettings and now have a presence globally. And that's not all! They've got a passionate and driven team dedicated to keeping things running smoothly with top-notch services like cleaning, caretaking, and maintenance.Working Hours :Monday to Friday, 9.00am to 5.00pm.Skills: Administrative skills,Attention to detail,Communication skills,Initiative,IT skills,Number skills,Organisation skills,Problem solving skills,Team working....Read more...
Completion of tax returns
Preparation of other tax based documents (P11d etc)
Liaising with clients and HMRC
Other ad hoc and special tax assignments as required by the firm
Training:
Level 4 Professional accounting technician apprenticeship standard
Studying for the ATT professional accounting or taxation technician qualification
Classroom/online study with leading provider
Block release study in line with provider timetable
Training Outcome:
Opportunites to progress through the firm
Potential advancement to CTA qualification
Employer Description:Large independent Chartered Accountants based in Edgbaston, BirminghamWorking Hours :Monday to Friday, Birmingham office based.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To support general administration tasks (such as dealing with enquiries) as and when required
Ensuring all general enquiries (email, face-to-face, telephone and letters) are responded to in a sensitive and timely manner
To work as part of the New Heights team to promote services through marketing campaigns (including digital marketing and social media)
To work with New Heights Volunteer & Activities Coordinator to ensure smooth delivery of small projects / ad hoc events and activities
Setting up rooms with correct equipment and resources dependant on the purpose of the meeting
To act as first point of contact for New Heights service users over the phone and in person
To signpost community members to appropriate and relevant services and support
To maintain/update internal and external notice boards and displays
To update New Heights website, Facebook, Twitter and other social networks with relevant information about activities
To provide practical support to any New Heights activities as and when required
Any other duties commensurate with the grade and nature of the post
Training:Your training plan:
You will be achieving a Level 3 Business Administrator Apprenticeship
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work – New Heights
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:
There is possibility for future training and employment within the company for the right candidate
Employer Description:New Heights supports the Erdington Constituency, starting as Community group in 2005 before registering as a charity in 2007. We have our community centre, cafe & counselling services (including outreach) based on Warren Farm Road, Kingstanding a district of North Birmingham.
The aim is to meet the needs of the most disadvantaged members of the Erdington Constituency and to help to bring about social cohesion.
New Heights creates a safe, confidential and friendly space to help people by nurturing, empowering and giving the opportunity to flourish. We respond to community needs by delivering services and activities.Working Hours :Monday- Friday
9:00am-3:00pm
30 minute lunch breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Develop a deep technical and diagnostic competence in response to the increasing complexity of vehicle technologies
Establish sophisticated customer service behaviours
Maintain the motivation and ability to contribute to the commercial success of their company
Health and safety
Vehicle inspection
Routine vehicle maintenance
Engine components, lubrication and cooling systems (engine timing)
Fuel, air, ignition and exhaust
Vehicle chassis systems, inc brakes, suspension, steering (4-wheel geometry/alignment)
Wheels and tyres
Intermediate diagnostics
Advanced diagnostics
Customer service
Training:
4 days a week at EB Crash Repair, 1642 Coventry Road, Yardley, Birmingham, B26 1AN
1 day per week at Sandwell College
Apprentices must have passed maths & English GCSE/Level 2 Functional Skills before applying for this position
Training Outcome:
To progress within the business as a full-time employee Motor Vehicle Technician
Employer Description:Founded in 2017, EB Crash Repair is a trusted, independent vehicle repair centre located in the heart of Yardley, Birmingham. Known for high-quality workmanship and excellent customer service, our workshop handles a variety of vehicle maintenance, diagnostics, and crash repairs. We have built a strong reputation with consistently high customer ratings and pride ourselves on our personal, professional approach.
Working in a small, close-knit team, you’ll get hands-on experience from day one—and support every step of the way.Working Hours :Monday to Friday (hours to be discussed).
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
We are looking for two motivated and hands on individuals to join our progressive team as Level 3 Engineering Technician Machinist Apprentices.
This is a great opportunity to build a career in precision engineering while learning on the job and studying towards a nationally recognised qualification.
Based in Hockley, Birmingham, the company designs, manufactures and assembles precision components, machine tools and associated work-station fixtures for the aerospace, automotive and nuclear industries.
The great majority of our apprentices have remained with us long term and have become key members of our skilled workforce making a significant contribution to high profile projects for our customers, such as for Rolls Royce, BMW and Siemens Energy.
The apprenticeship is initially for the duration of the Level 3 apprenticeship training course with the opportunity to progress to a permanent position and further opportunities within the company.
What you will be doing at work?
Conduct safety checks and performance monitoring for machining, associated equipment and surrounding work area
Receive, read and interpret engineering data and documentation, engineering drawings and technical data
Contribute to or plan the days machining schedule
Check and inspect materials to be machined to ensure that they conform to quality standards
Identify and report any issues or faults such as incorrect grades, dimensions and thicknesses
Plan and prepare sequence for the machining activities
Ensure that the correct tooling, work holding, and materials are used
This applies to conventional complex or CNC complex machining tasks
Set up, operate, or adjust conventional machines or set up, prove and validate CNC machining equipment settings and programs for the machine tool being used
Machine high-quality complex components using a broad range of processes
For example, internal or external thread cutting, slots and pockets, internal or external under cutting. Also profile forms, tapered and eccentric diameters, bored holes, and tee slotsInspect components produced. Adjust the machining equipment or program and tooling to ensure components meet quality requirements
Identify, communicate and report issues affecting machining component quality, quantity and deadlines
Complete machining documentation at all stages of the work activity. For example, standard operational procedures, control documentation and contribution to audits
Maintain and restore the machining work area, performing housekeeping and waste management as appropriate
Ensure tools, unused materials and equipment are returned to a safe, clean and approved condition on completion of machining work
Keep stakeholders for example, customers, colleagues and line managers informed about machining work
Perform scheduled daily inspection and machine shut down or safe isolation
Support continuous improvement activity to address business problems
Training:Machining Technician Level 3 (A level) Apprenticeship Standard:
Over a 42 month period, you will be working at the company for four days a week and then 1 day a week you will be in attendance at Sandwell College Engineering Centre
Training Outcome:
Upon completion of your apprenticeship: A view to permanent employment
Employer Description:Larkshill Engineering manufactures, designs and assembles precision components, machine tools and associated work station fixtures.
Established for over 30 years, we have grown to become a specialist in precision manufacturing across a diverse range of industries and applications.
Our principle product range includes special purpose machines, jigs, fixture, press tools, moulds and gauges for application across a wide spectrum of engineering requirements.
On site facilities also exist for general machining operations, particularly where precise tolerances are required in small batch production and one-off components.Working Hours :Monday - Thursday, 07:30 - 16:00
Friday, 07:30 - 15:00.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
What you’ll be doing:
Designing impactful materials – You’ll help create clear, professional, and visually engaging documents that reflect our brand and values.
Supporting new business activity – You’ll work closely with our New Business and Transaction teams to design proposals and pitch documents that make a strong impression.
Bringing fresh ideas – You’ll contribute to how we present ourselves, suggesting new ways to communicate our message through design.
Managing creative assets – You’ll help maintain our library of artwork, templates, and digital content, ensuring everything is up to date and easy to access.
Staying curious – You’ll keep an eye on trends in digital marketing and design, helping us stay ahead of the curve.
Training:As part of your apprenticeship, you’ll build skills that will become part of your day-to-day role, including:
Creating eye-catching design concepts and prototypes using industry-standard tools
Producing production-ready digital media assets such as animations, storyboards, and style guidesCommunicating your design ideas clearly to a range of stakeholders, from marketing directors to sales teams
Building and maintaining a professional portfolio of your creative work
Staying up to date with emerging design trends and technologies to keep your work fresh and relevant
Training Outcome:NAEmployer Description:Gateley stands apart from the crowd because of what we do and who we are. The first commercial law firm to float on the London Stock Exchange, our strategy is to differentiate what we do by diversifying the professional services that we offer our clients and to incentivise our people. It is this strategy that has seen our turnover nearly double since we listed and our team grow to over 1000 people. We are a business that has a great story to tell and an even more exciting one planned.Working Hours :Monday to Friday 9am to 5:30pm
1 Day off the job training dedicated to Apprenticeship learningSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative....Read more...
Dazzling Dogs are looking for a hardworking, fun-loving person to join their team.
It would be beneficial to have had previous experience in grooming.
You must be able to work to a high standard and to breed standard or the request of the owner. They are a busy expanding salon who also sells raw food and treats.
The ideal candidate will not only have excellent grooming skills but also have fantastic customer service skills, good time keeping and most importantly love each and every dog like it's your own.
Working hours: 30 per week
Duties:
Working to a high standard
Bathing
Cutting
Grooming
Drying
Benefits:
Flexitime
On-site parking
Schedule:
Day shift
Flexitime
Tuesday to Saturday
The apprenticeship program we operate is based on site with no college days away from the working environment. It will also include Functional skills to aid in your development in Math and English if not achieved at GCSE.
Dazzling Dogs like to offer a trial at their establishment prior to starting with us full time so you get to experience how working with them benefits you as an individual.
You must be a UK resident to qualify for apprenticeship funding and must not have completed this qualification previously.Training:
A level 2 certificate will be awarded on successful completion of the apprenticeship
Functional Skills in English and maths if required
All training will take place within the workplace
Your dedicated trainer coach will visit you remotely or in person every month
Training Outcome:Dazzling Dogs will give you the opportunity to become a part of well-established Dog groomers with a passion for development. They are open to you becoming a full-time team member with development opportunities for career growth.Employer Description:Dazzling Dogs offers a comprehensive and professional range of dog grooming services with Dog Grooming Salons in Aldridge and Great Barr.Working Hours :30 hours per week, over 5 days Tuesday to Saturday, exact hours to be confirmed with employer.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Logical,Team working,Creative....Read more...
Working within the Birmingham branch.
Dealing with branch administrations activity
Ensuring worked hours are recorded and inputted into the internal payroll system accurately
Processing holidays, compliance documentation
Answering calls
Contacting clients, workforce and potential candidates
Face to Face registration of candidates and setting up the worker App
Dealing with pay queries
Training:Level 3 Business Administrator apprenticeship standard, including Functional Skills if required.
No day release to College
In house training will be provided.Training Outcome:The potential to become an Administrator, Recruitment Consultant or an Account Manager.Employer Description:A Worldwide Recruitment Agency that has a presence across most of the UK by either providing branch or on-site coverage.
We specialise in recruiting and managing good quality, suitable candidates into our clients, which includes Birmingham City Council.Working Hours :Monday - Thursday 8am - 5pm
Friday 8am - 4pm
1 hour lunchSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Able to multi task,Ambition and determination....Read more...
Job purpose
Early Years Professionals (unqualified) ensure a high-quality education and care is delivered; creating a safe, caring, and welcoming setting in which families are happy to entrust their child and where their child is encouraged and supported to flourish in an enabling andstimulating environment.
To adhere to Banana Moon policies and procedures and meet legislative requirements and following the Early Learning and Development Programme, delivering standards which ensure the highest possible inspection grading.
To promote a successful business with a first-class reputation, engaging with the local community and marketing the nursery whilst providing excellent customer care.
Job duties
To ensure operational policies and procedures implemented by Banana Moon Franchise are adhered to, ensuring relevant legislation is met.
Maintain and promote the brand of Banana Moon Franchise.
To support and demonstrate inspiring and ambitious practice.
Adhere to room ratios in line with policy and rotas.
Adhere to Health and Safety policies.
To participate in the emergency and security procedures such as emergency evacuation, door security and e-safety.
Training:The candidate will complete the apprenticeship at the workplace.
Training Outcome:The successful candidate will have the opportuity to progress through levels 3 to level 5.Employer Description:Excellence in Children’s Day Care
The emphasis at Banana Moon is to see everything from a parent’s point of view. We appreciate we are being entrusted with the care of your most precious possessions, therefore we have created a caring, loving and secure environment for children from 0 to 5 years of age.Working Hours :Monday to Friday, hours will be discussed at interview stage. No evening work or weekend work is required.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Develop a deep technical and diagnostic competence in response to the increasing complexity of vehicle technologies
Establish sophisticated customer service behaviours
Maintain the motivation and ability to contribute to the commercial success of their company
Health and safety
Vehicle inspection
Routine vehicle maintenance
Engine components, lubrication and cooling systems (engine timing)
Fuel, air, ignition and exhaust
Vehicle chassis systems inc brakes, suspension, steering (4-wheel geometry/alignment)
Wheels and tyres
Intermediate diagnostics
Advanced diagnostics
Customer service
Training:
4 days a week at Clarke & Evans Service Centre 40 Church Rd, Perry Barr, Birmingham B42 2LB
1 day per week at Sandwell College
Apprentices must have passed maths & English GCSE/Level 2 Functional Skills before applying for this position
Training Outcome:
To progress within the business as a full-time employee Motor Vehicle Technician
Employer Description:Clarke & Evans is an independent, family run accident repair & service centre based in Perry Barr, North Birmingham, who have been looking after vehicles since 1991.
We work alongside the UK’s leading manufacturers, insurers, claims management companies, as well as private vehicle owners, offering a range of expert car body repair, servicing, and repair maintenance services across Birmingham, West Bromwich, Sutton Coldfield & the West Midlands.Working Hours :Monday to Friday (hours to be discussed).
40 hours a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme.
It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities
You must be aged 19 or above for this position due to insurance restrictions.
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout.Training:Dental Nurse (GDC 2023) Level 3.Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts. May work evenings and weekends depending on the rota.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairs
Managing stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
This site is a state-of-the-art, brand-new practice which opened in January.Training:
Qualification: Level 3 Dental Nurse Apprenticeship Standard awarded City and Guilds
Assessment: End Point Assessment (EPA) after completion of your Portfolio
Training Location: At your appointed job role Dental Practice + Online Webinars
Qualification Approval: Integrated Level 3 Dental Nurse qualification (General Dental Council)
Delivery: Online study with online teaching sessions
Off-the-Job Training: Provided and paid for by your employer
Schedule: To be agreed upon; details coming soon
This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:At MyDentist we are passionate about training, stability and support. Your career could look like the below:
Apprentice dental nurse
Dental nurse
Dental nurse (2+ years GDC reg)
Dental nurse (4+ years GDC reg)
Dental nurse (6+ years GDC reg)
Area support nurse (Float Nurse)
Advanced dental nurse
Head nurse
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams. Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.Working Hours :Shifts will be around practice hours:
7.45-8.15 Mon,Tue, Weds, Fri;
7.45 - 9.15 Thurs;
7.45-1.45 Saturdays.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Motivated to learn,Desire to help,Resilience....Read more...
Daily duties:
Deal with Resident’s reasonable requests for assistance
Always ensure safe use of facilities including checking alarms & CCTV equipment
Monitor security of building using the systems provided
Communicate and deal with contractors/suppliers when arriving on site
Report all faults, complaints (i.e. unreasonable behaviour) or issues to the Management Company
Be at the front reception at busy times (9-11am and 4-5pm) and ensure the following:
Answer entry/videophone when called
Deal with visitors to site and give them directions to the apartment they are visiting
Direct all parcel and post deliveries to the post room, signing for them as needed
Maintain logs for site visitors/contractors/cleaners
Conduct at least two full patrols a day - 1 in the morning and 1 in the afternoon
Whilst on patrol:
Check on all Plant rooms, ensuring that all systems are in working order
Check all floor and car park areas ensuring that they are clean, secure and litter free
Make a note of any fault found and contact the relevant contractors if needed
All contractors and managing agents going to apartments must be escorted to the apartments unless otherwise instructed by the tenant/resident
Deal with any problems with the lifts
Deal with requests to have access to CCTV footage
Weekly duties:
Carry out a fire alarm test every Friday at 11am
Training:As an apprentice, you will be working towards your Level 2 Housing and Property Management qualification. Total Training Provision will be your training provider. This is a work-based apprenticeship, meaning you will earn while you learn, gaining hands-on experience in a real business environment.Training Outcome:Upon successful completion of the Level 2 Housing and Property Management Apprenticeship, you’ll have the skills and experience to progress into more senior roles within the housing or property sector.
Potential next steps include:
Housing Officer or Tenancy Officer
Repairs or Maintenance Coordinator
Customer Service Advisor in Housing Services
Progression to a Level 3 Housing and Property Management Apprenticeship
This apprenticeship sets a strong foundation for a rewarding career in social housing, facilities management, or property support roles. With further training and experience, you could move into team leadership or specialist housing roles in the future.Employer Description:Moonstone Block Management is a privately owned company with a head office in Birmingham city centre. The company’s aim is to offer a professional, friendly and personal service to all clients, no matter how big or small the block, and they pride themselves on looking after their client’s developments in the most beneficial way for residents and owners alike.
The company is growing and they are now in the process of recruiting an apprentice who will work as a Building Assistant at a prestigious block in central Birmingham. They’re looking for a conscientious, hardworking and friendly individual to join their team. If you’re interested in a career in block management and you meet the job description below then please apply.
Hours of work – Monday to Friday, 7 hours per day, 9am-5.30pm, with 1 hour lunchWorking Hours :Monday - Friday 9am till 5pm. May be required to work evenings and weekends on occasion.Skills: Communication skills,IT skills,Attention to detail,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Creative,Initiative,Patience....Read more...
Giving customers top-notch advice
Giving customers a warm welcome to the store
Dealing with orders
Efficiently answer telephone calls to the store
Advising customers their hearing aids/glasses are ready or delayed as appropriate
Training:
Level 2 Customer Service Practitioner
English and maths Functional Skills if necessary
How training will be delivered is to be confirmed
Training Outcome:At the end of your apprenticeship, you'll be a fully-fledged Level 2 Customer Service Practitioner with a range of career options ahead of you, including a range of roles in Specsavers call centres, receptionist roles, meet and greet roles.Employer Description:Specsavers is a truly talented organisation and the world's largest privately-owned optical group in the world. We have over 1,845 stores operating in over 10 countries, boasting over 37,000 colleagues worldwide. We are a revolutionary, dynamic, family business, continuing to go from strength to strength and proud of it.Working Hours :Days and shifts to be confirmed - full-time to include weekend working.Skills: Communication skills,Organisation skills,Administrative skills,Team working....Read more...
As an apprentice, you’ll work at a company and get practical experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work:
Prepare and maintain the clinical environment, equipment and materials for dental procedures
Keep accurate and current patient records on the system
Work to current best practices for dental nurses, assisting when needed
The Level 3 Dental Nurse Apprenticeship offers employment within a dental practice with an accompanying assessment and skills development programme
It will develop the skills, knowledge, and behaviours of the learner to operate competently in all aspects of clinical responsibilities
It will also provide you with the relevant qualification to apply for professional registration as a dental nurse with the General Dental Council (GDC).
You must be aged 19 or above for this position due to insurance restrictions.
What you will study:
Cross infection
Anatomy
Radiography
Oral hygiene
Orthodontics
Restoration
Legislation
First aid
Health and safety
You will complete on and off-the-job training whilst you are fully supported throughout.Training:Dental Nurse (GDC 2023) Level 3.Training Outcome:
A great opportunity to be trained and potentially secure long-term employment with an employer who wishes to develop your knowledge and skills
A good route into dental hygiene, dental therapy or dental cosmetics with further training
Gaining a qualification offers excellent career progression into possibly moving into a team leader, manager or dental practice manager position
Employer Description:Providing a wide range of dental treatments to the public we are a friendly and busy dental practice.Working Hours :Monday to Friday, 9.00am to 5.00pm, shifts. May work evenings and weekends depending on the rota.Skills: IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Non judgemental,Patience....Read more...
You’ll be joining the UK’s leading dental network, delivering high-quality dentistry that makes people smile. We take pride in the investments we make in our people, including support for you to complete your level three apprenticeship via our trusted partner Tempdent and your ongoing professional development.
The day-to-day duties of a dental nurse can span across all areas of the practice and can include:
Reception, including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow-ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients' wellbeing and dental experience
Cleaning dental areas, including chairsManaging the stock of equipment and supplies
Any other duties to support the dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement, the apprentice will be awarded a Diploma in Dental Nursing Level 3.Training Outcome:At MyDentist we are passionate about training , stability and support. Your career could look like the below:
Apprentice dental nurse
Dental nurse
Dental nurse (2+ years GDC reg)
Dental nurse (4+ years GDC reg)
Dental nurse (6+ years GDC reg)
Area support nurse (Float Nurse)
Advanced dental nurse
Head nurse
Employer Description:As Europe's largest dental organisation, mydentist is dedicated to providing high-quality, affordable, and individual care at every step of the patient journey. We invest in our people and practices to ensure outstanding patient care and professional development opportunities for our teams.
Start Your Journey: Build a fulfilling career with us, where you'll have the opportunity to develop your skills within a caring and inclusive team that supports each other.
https://www.mydentist.co.uk/careers/dental-nurse-jobs/apprentice-dental-nursesWorking Hours :Varied shifts within these opening hours.
7.45am-8.15pm Mon, Tue, Weds, Fri,
7.45am - 9.15pm Thurs,
7.45am-1.45pm Saturdays.Skills: Communication skills,Attention to detail,Organisation skills,Team working,Initiative,Physical fitness,Motivated to learn,Desire to help,Resilience....Read more...
As an Clincal Receptionist Apprentice, your duties will include:
Keeping well-organised files and records
Supporting key staff with diary management
Implementing new systems and processes (AI systems, Workflow Management systems, etc.)
Keeping computer databases up to date – Admin files
Booking in clients
Registering clients via telephone, website and face to face processes
Preparing documents by printing, copying, and binding.
Using spreadsheets to track expenses and company spending.
Making travel arrangements for employees
Writing and editing company correspondence
Collecting and sorting post
Ordering office stationery and other supplies
Participating in office meetings/taking meeting minutes
Dealing with customers who enquire about company services via telephone, website or 1 to 1 (walk-ins)
Adhering to all company systems and procedures when undertaking tasks
Training:
An apprentice training on a Level 3 Business Administrator Apprenticeship in the UK will follow a structured program that combines on-the-job training with off-the-job learning, leading to a nationally recognised qualification
The apprenticeship standard requires 20% off-the-job training, which is mandatory
The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule
You will be assessed based on your performance in the End Point
Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months
On-the-job training will be delivered at your place of work
Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven
Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB)
During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills
Training Outcome:In the UK, a Business Administration apprenticeship (typically Level 3, equivalent to A-Levels) provides a strong foundation in core administrative, communication, and organisational skills.
After completing this apprenticeship, you may consider roles such as:
Office Manager
Administrative Coordinator
Human Resources Assistant
Customer Service Representative
Executive Assistant
Sales Representative
Embarking on a Business Administration Apprenticeship opens doors to a diverse range of career paths.Employer Description:At Denbeigh House Dental Clinic, the front desk team is dedicated to making every patient feel welcome and at ease from the moment they arrive. The reception staff understands that dental visits can sometimes be stressful, and they work hard to ensure a smooth, friendly, and stress-free experience from check-in to check-out.
The clinic prides itself on providing high-quality dental care that is both convenient and affordable. With a strong focus on patient comfort, the team uses advanced technologies like digital x-rays and 3D imaging to support accurate diagnoses and effective treatments—all without compromising care.
Receptionists at Denbeigh House Dental Clinic are proud to be part of a team that values community involvement just as much as patient care. From sponsoring local events to volunteering their time, the clinic staff believes in giving back and building strong relationships with those they serve.Working Hours :Monday to Friday, 8.30am - 5.30pm (30 minutes lunch daily)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Confident,Motivated,Committed,Positive,Resilient....Read more...
As a Dental Nurse Apprentice, you will begin by observing and learning essential procedures under the guidance of the Lead Dental Nurse, progressing to hands-on tasks as your skills and confidence grow. Your duties will include:
Working towards the completion of your regulated, certified Dental Nurse qualification
Attending all scheduled college sessions to support your academic progress
Maintaining cleanliness, tidiness, and sterilisation of clinical areas, equipment, and instruments in line with health & safety and infection control policies
Operating dental equipment safely and correctly, ensuring regular maintenance and reporting any issues
Providing chairside assistance to dentists, ensuring instruments and materials are ready for procedures
You will work with patients every day, so it's important that you can help them feel welcome and reassure those who may be nervous, making their visit as comfortable as possible
Accurately updating patient records and handling materials in line with safety guidelines (including COSHH and PPE regulations)
Developing and filing radiographs, including changing radiographic solutions as required
Completing and tracking lab request forms and managing items sent to or received from dental labs
Managing stock levels, requesting new supplies when needed, and ensuring all records are securely stored
Communicating with reception staff to support efficient patient journeys and record-keeping
Taking part in practice meetings and undertaking general administrative or reception duties as needed
Participating in all required training and development opportunities
Upholding the professional standards and code of conduct of the dental practice
Training:On a Level 3 Dental Nurse Apprenticeship, an apprentice will achieve the following:
✅ Recognised Qualification:
A Level 3 Diploma in Dental Nursing, approved by the General Dental Council (GDC)
This qualification allows the apprentice to apply for professional registration with the GDC as a qualified Dental Nurse
🧠 Knowledge and Skills Gained:
Understanding of dental anatomy, infection control, oral health promotion, and clinical procedures
Practical experience providing chairside support, preparing equipment, and assisting with patient care
Competence in record-keeping, handling materials, and following health and safety regulations (e.g., PPE, COSHH, cross-infection control)
Communication skills for interacting effectively with patients and the dental team
📅 On-the-Job and Off-the-Job Training:
80% on-the-job: Hands-on experience in a dental practice
20% off-the-job: Paid study time, including online college attendance at Matthew Boulton College, once per week to complete coursework and build a portfolio
Training Outcome:Eligibility to work as a registered Dental Nurse.
Opportunities to progress into roles such as:
Senior Dental Nurse
Oral Health Educator
Dental Radiographer
Practice Manager
Further study in Dental Hygiene, Therapy, or other healthcare fields.Employer Description:At Denbeigh House Dental Clinic, we believe that dental care should be comfortable, convenient, and affordable. We strive to provide our patients with a stress-free experience from start to finish, and we work hard to keep our prices competitive without sacrificing quality.
We use the latest technologies and techniques to ensure that our patients receive the best possible care. From digital x-rays to 3D imaging, we have invested in the tools and equipment necessary to provide accurate diagnoses and effective treatments.
We are proud to be a part of the Denbeigh House Dental Clinic community, and we are committed to giving back in any way we can. From sponsoring local events to volunteering our time and resources, we believe in supporting our neighbours and building strong relationships.Working Hours :Monday to Friday: 8:30am - 5.30pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide efficient and reliable chair-side support to Practice Clinicians.
The day to day duties of a dental nurse can span across all areas of the practise and can include:
Reception including answering the phone and greeting patients
Dealing with patient queries
Taking payments
Booking appointments and follow ups
Sterilising and preparing equipment for Dentists
Recording and dealing with patient records
Supporting patients wellbeing and dental experience
Cleaning dental areas including chairs
Managing stock of equipment and supplies
Any other duties to support the Dentists and senior team to provide effective patient care
Training:This qualification is a level 3 advanced apprenticeship accredited by City & Guilds and is delivered nationwide through blended interactive E-Learning, enabling learners to access the course from anywhere in the UK. Upon achievement the apprentice will be awarded a Diploma in Dental Nursing Level 3. Functional Skills English & maths level 2 qualifications unless already exempt.Training Outcome:With experience you may be able to move into jobs like team manager, team leader or dental practice manager.
With further training you could become a dental therapist, helping a dentist carry out the more routine dentistry work. You could also become a dental hygienist, helping people to look after their teeth and gums.
You might decide to train as an orthodontic therapist helping dentists to improve the look and position of a patient's teeth.
Health careers:
https://www.healthcareers.nhs.uk/Employer Description:Bupa Dental Care are a leading provider of NHS & Private dental care across the UK & Ireland, proudly caring for over 3 million patients in over 400 practices, providing everything from regular check-ups to specialist & cosmetic treatments.Working Hours :Tuesday, 11.00am - 7.00pm.
Wednesday, 7.45am - 6.30pm.
Friday, 7.45am - 4.00pm.
Saturday, 8.00am - 1.30pm.Skills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Team working,Initiative,Non judgemental,Patience....Read more...
During the Dental Nurse Apprenticeship, you will receive ongoing support, development and training to equip you with the skills and knowledge required to qualify and have a successful career in dental nursing.
Your daily activities could include:
Assisting the dentist in providing safe and effective treatments to patients, from simple check-ups to advanced specialist treatments
Providing patients with a high level of care
Setting up and cleaning surgery
Sterilising instruments
Updating patient records
Maintaining equipment
Preparing instruments and materials for various treatments
Adhering to practice policies and procedures
The use of VR Technology
During your working day, the dental practice will support you with learning the practical skills required, whilst your training provider (Aspiration Training) will teach you the theory side.
Your study will be based online with regular teaching and 1-2-1 sessions. Off the job training will be given throughout your apprenticeship during paid working hours.Training:The apprenticeship provides employment and training within a dental practice to study the Level 3 dental nurse apprenticeship. The apprenticeship is designed to teach the knowledge, skills and behaviours necessary to ensure competency in all aspects of clinical duties including: -
Preparing for Professional Practice in Dental Nursing
Infection Prevention and Control
First Aid and Medical Emergencies
Oral and General Health
Endodontic Treatments
Prosthetic Treatments
Radiation and Radiography
Periodontal Disease and Cavity Restoration
Health and Safety
Extractions and Minor Oral Surgery
Management of Oral Health Diseases and Dental Anatomy, Oral Health Assessments and Treatment Planning
The use of VR Technology
Upon successful completion you will be awarded the relevant qualification to apply for professional registration as a dental nurse to the General Dental Council (GDC).Training Outcome:This is a great opportunity to be trained and secure long-term employment. Once qualified, there are a number of routes for further training and development, including dental hygienist, dental therapist or dental cosmetics. Also, the opportunity for career progression into head nurse, team leader, or practice manager.Employer Description:At Rodericks Dental Partners we are committed to improving lives through quality dentistry – together. We do this by ensuring we reward you financially and personally as you develop your career by offering you great incentives, recognition, and opportunities.
Permanent “learn while you earn” role – the first step to starting a rewarding career in Dental Nursing
Learning support from a regional Trainee
Retail discounts and deals through our easy-to-use app
Extra day of annual leave for your Birthday!
Annual leave package which increases with your length of service
Uniform provided
Refer a friend scheme
Working and Training as Dental Nurse…
A dental nurse works side by side to the Dentist assisting them in a variety of NHS and Private dental procedures, ultimately making sure the patient care and experience is at its best.
As a Trainee Dental Nurse you will work in a supportive environment; we are passionate about building great teams who trust each other, work professionally, and take ownership for the success for the practice. This includes:
Assist the Dentist by providing chairside support ensuring that the correct equipment and materials are available
Provide support and assistance to a wide array of patients
Follow practice health and safety and infection control procedures
Keep the clinical areas and all equipment and instruments clean, tidy and disinfected
Accurately complete patient clinical records
Complete all clinical daily, weekly and monthly logs and checksWorking Hours :Monday to Friday Hours to be determinedSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Initiative,Patience....Read more...
Key Responsibilities:
Carry out general office duties, including scanning, filing and post handling
Provide general administrative support to our administration team and advisers
Input and update client information accurately into our back-office system
Maintain and organise electronic and paper-based client files
Ensure all files are complete and compliant with internal procedures and regulatory requirements.
Liaise with product and service providers regarding client requests and documentation.
Support advisers and administrators with administrative tasks as required.
Ensure confidentiality and data protection compliance at all times.
Training:You will attend our Digbeth Campus one day a week on a Wednesday 9am-5pm. You'll be working towards a Level 3 Business Administrator apprenticeship standard.Training Outcome:There may be a full time position available at the end of your apprenticeship Employer Description:Whateley Wealth Management is a specialist firm dedicated to helping clients achieve financial peace of mind. We offer access to a wide range of financial products and services, guiding individuals through complex financial decisions to help secure the future they deserve. As the financial landscape evolves, we remain committed to continually enhancing and refining the services we provide.Working Hours :Monday-Friday 9am-5pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Team working,Creative,Initiative,Non judgemental....Read more...
