Apprentice Clinical Receptionist

As an Clincal Receptionist Apprentice, your duties will include:

Keeping well-organised files and records Supporting key staff with diary management Implementing new systems and processes (AI systems, Workflow Management systems, etc.) Keeping computer databases up to date – Admin files Booking in clients Registering clients via telephone, website and face to face processes Preparing documents by printing, copying, and binding. Using spreadsheets to track expenses and company spending. Making travel arrangements for employees Writing and editing company correspondence Collecting and sorting post Ordering office stationery and other supplies Participating in office meetings/taking meeting minutes Dealing with customers who enquire about company services via telephone, website or 1 to 1 (walk-ins) Adhering to all company systems and procedures when undertaking tasks

Training:
An apprentice training on a Level 3 Business Administrator Apprenticeship in the UK will follow a structured program that combines on-the-job training with off-the-job learning, leading to a nationally recognised qualification The apprenticeship standard requires 20% off-the-job training, which is mandatory The off-the-job training will be provided by an assessor who will attend your place of work once a week as part of a day release schedule You will be assessed based on your performance in the End Point Assessment (EPA), which occurs at the conclusion of the apprenticeship and typically lasts around 3 months On-the-job training will be delivered at your place of work  Occupation-focused; the standard is focused on the occupation, rather than being qualification-driven Learning takes place throughout the apprenticeship, with an emphasis on key areas: Knowledge, Skills, and Behaviours (KSB) During the apprenticeship, you will work alongside experienced colleagues to gain hands-on experience and develop practical skills

Training Outcome:

In the UK, a Business Administration apprenticeship (typically Level 3, equivalent to A-Levels) provides a strong foundation in core administrative, communication, and organisational skills.

After completing this apprenticeship, you may consider roles such as:

Office Manager Administrative Coordinator Human Resources Assistant Customer Service Representative Executive Assistant Sales Representative

 

Embarking on a Business Administration Apprenticeship opens doors to a diverse range of career paths.

Employer Description:
At Denbeigh House Dental Clinic, the front desk team is dedicated to making every patient feel welcome and at ease from the moment they arrive. The reception staff understands that dental visits can sometimes be stressful, and they work hard to ensure a smooth, friendly, and stress-free experience from check-in to check-out. The clinic prides itself on providing high-quality dental care that is both convenient and affordable. With a strong focus on patient comfort, the team uses advanced technologies like digital x-rays and 3D imaging to support accurate diagnoses and effective treatments—all without compromising care. Receptionists at Denbeigh House Dental Clinic are proud to be part of a team that values community involvement just as much as patient care. From sponsoring local events to volunteering their time, the clinic staff believes in giving back and building strong relationships with those they serve.

Working Hours :
Monday to Friday, 8.30am - 5.30pm (30 minutes lunch daily)

Skills:
Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Patience,Confident,Motivated,Committed,Positive,Resilient