General Administration:
Support the office of the Managing Director
Handling incoming enquiries via phone and email
Managing incoming and outgoing post
Ordering stock, uniforms, and PPE
Preparing documents, letters, and standard communications
Supporting with project-related tasks such as appraisals, filing systems, and data collection
Assisting with meeting preparation, including agendas, printing, and minutes
Booking meetings, rooms, travel, and accommodation when required
Maintaining office supplies, equipment, and shared spaces
Undertaking any other administrative tasks appropriate to the role
HR Support:
Monitoring and updating the HR system daily to support payroll deadlines
Assisting the HR Manager with recruitment processes, including advertising vacancies, shortlisting, and arranging interviews
Supporting onboarding activities, including preparing induction packs and setting up new starters
Responding to employee queries under guidance
Updating HR processes, documents, and templates
Maintaining accurate personnel files and training records
Helping coordinate employee communications, including benefits information and company-wide updates
Supporting the logging of absence, leave, training, and compliance data
Communication & Customer Service:
Welcoming visitors and ensuring they follow site procedures
Drafting simple internal communications or email templates
Supporting customer or supplier communication where appropriate
Assisting with gathering staff feedback for internal initiatives
Project & Process Support:
Assisting with preparing reports, spreadsheets, or presentations
Supporting internal projects, including continuous improvement initiatives
Helping document or map business processes
Collecting data or feedback to support decision-making
Finance & Operational Administration (where required)
Logging invoices or supporting purchase order processes
Conducting basic stock checks or reconciling deliveries
Liaising with suppliers for quotes, order updates, or administration queries
Training:
The successful candidate will complete a Business Administrator Level 3 Apprenticeship Standard
Training Outcome:
Excellent progression available within the company
The successful applicant will undertake more responsibilities as the Apprenticeship develops with a strong view to securing permanent employment on completion
Employer Description:Located across the north of England, we are dedicated to providing convenient access to quality healthcare. We provide a wide range of innovative, high quality services and products to meet the needs of our customers.We believe in support of our customers and empowering them to make decisions about their health and wellbeing by providing expert advice and information. We provide a range of private and NHS services. Our pharmacy is well equipped to provide health care services with a specially designed consultation room and highly trained staff. This means you can enjoy quality health services in a comfortable and private environment. Our private services are competitively priced and most are available at short notice. We stock a wide range of over the counter medicines and also pharmacy only medicines. If you need advice about a treatment option, come to speak with our qualified team of healthcare professionals. We are passionate about providing high quality patient care and medication management. Our team consists of health care professionals who love to help people in the community to live healthier lives.Working Hours :Monday - Friday, Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Customer care skills,Team working....Read more...
The Customer Service Apprentice is responsible for dealing with customers over the phone.
They will alsp conduct a range of administration duties which support the needs of the business and their customers, not limited to:
Answering incoming calls, entering bookings for servicing & repair appointments and responding to any email enquiries
Phoning existing customers to discuss bookings and contract information – not cold calling
Processing card payments on our Online Virtual Payment Terminal
Inputting data onto our database and Excel
As the role progresses there will be opportunities to create invoices, carry out basic bookkeeping and reconcile payments made to engineers
They will also:
Support the Operations Manager with customer renewals
Accept customer orders/payments and positively and promote the Company and its products to increase customer loyalty and contribute to the profitability of the business
Support all members of the team to ensure all needs of the business are met
The Jobholder will always present a good image to the customer and deal positively with customer complaints, speedily resolving these in the most cost effective way (within scope and where possible), to ensure high levels of customer satisfaction are maintained
All duties shall be carried out in accordance with the Company’s policy on Health and Safety
The Customer Service Apprentice is fundamental to the operation of the business being one of the first points of call for our customers.
The nature of this office based role necessitates the Jobholder to work within a fast paced environment. The job holder needs to be confident and firm but polite on the phone.
At all times, the Customer Service Apprentice will be polite and present a positive image to the customer and take a proactive approach to eliminating and resolving/directing customer enquiries and complaints.
The Jobholders work and working practices will be subject to checks within the Companies Quality Assurance system and as a consequence they will be receptive to sharing best practice, and receiving coaching and training to address skills gaps and development needs.
As a member of the Operations team they will participate in any information gathering exercise/team discussions/meetings or other such initiatives which the Company may instigate to further the best interest of the business.Training:
Customer service practitioner Level 2
You will also attend Leeds City College (Printworks campus) once per month, in addition to workplace visits from your Assessor
Training Outcome:
Potentially a permanent position on successful completion of apprenticeship
Employer Description:Specialising in gas repairs and installations First Call Gas has over 20 years experience in the industry making the company an obvious choice for all your heating needs.
With engineers covering the entire region First Call can be on hand with little or no notice. Backed by a 24 hour, 365 days a year call centre customers can have peace of mind that help is only a phone call away.
Whether it’s the First Call Premier Care Plan you need or that troublesome boiler you want replacing First Call can guarantee the highest of standards.
First Call Gas are based in Cleckheaton, West Yorkshire, but we provide all our services including central heating, gas fitting, plumbing, boiler repair and much more throughout Bradford, Wakefield, Huddersfield, Halifax, , Harrogate, Wetherby, York, Morley, Pudsey, and Leeds.Working Hours :Monday - Friday, 8.30am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience,Confident using a telephone....Read more...
As our new apprentice, your duties will be varied and interesting. You’ll receive on and off the job learning and development, and will gain an insight into the day to day operations of busy warehouse and distribution centre.
You will report directly to our Warehouse Supervisor and will receive a full package of training and one to one mentorship. We offer excellent internal development opportunities.
Working within the Warehouse and Distribution area of our business work activities could include but are not limited to:
Receiving and checking deliveries from suppliers, checking for correct items and damages
Storing stock into designated areas correctly and locating existing stock for picking
Moving Stock from the warehouse to designated collection areas and assisting with loading and checking goods prior to shipment
Picking and packing goods and stock from predefined pick lists
Maintaining stock records and using I.T to update the company inventory system
Working with other departments identifying materials and dealing with shortages
Assisting with stock checking and reporting
Assisting with managing records for tooling and plant allocation to projects
Assisting with booking out and goods-in, checking tools and plant returned from site
Assisting with managing returns from site including waste and unused materials
Assisting with ensuring the warehouse complies with HSE policies
Learning to use warehouse and storage equipment
All other associated duties as required
Training:
All delivery for this apprenticeship will take place within your place of work. A dedicated Vocational Trainer will visit on average once every 4 weeks, to establish a personal learning and development plan, outlining a schedule of training activities and business objectives
You will complete a mixture of on and off the job training, including workshops, face to face training and working towards creating a portfolio of relevant practical evidence. You’ll also be supported by your colleagues at all times, and will have a full induction
You will have a review every 8-12 weeks with your Line Manager and Trainer to discuss your progress
Training Outcome:
This apprenticeship programme provides a fantastic opportunity for apprentices to build a strong foundation of on and off-the-job learning. With strong growth ambitions, we offer an environment where your skills are valued, and your career can thrive
You’ll be working in a culture that encourages development, promotes wellbeing, and values teamwork
Employer Description:ADComms is an exciting and fast-growing leader in UK rail technology, dedicated to creating better journeys through innovative communications and infrastructure solutions. As a trusted supplier to the rail industry, we design, build, and integrate cutting-edge systems that keep passengers, trains, and stations connected. But we’re just as passionate about supporting our people as we are about transforming rail travel. With a culture built on togetherness, integrity, expertise, and innovation, we offer a welcoming environment where you can learn, grow, and genuinely make an impact. Joining ADComms means becoming part of a team that values your development, encourages fresh ideas, and celebrates the enjoyment of meaningful work — the perfect place to begin a rewarding career.Working Hours :Monday - Friday, 08:00 - 16:00Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience,Physical fitness,Professional,Outgoing and disciplined,Self-motivated,Positive attitude....Read more...
You’ll play a hands-on role in maintaining up-to-date records, reconciling accounts and providing clear, proactive support to employees. Working closely with the Payroll Manager and People & Culture Team, you’ll ensure a seamless, compliant, and people-focused payroll experience.
Duties include:
Process monthly payrolls in accordance with internal policies and UK statutory requirements
Maintain and update payroll records (e.g. new starters, leavers, pay changes, and benefit adjustments)
Ensure payroll compliance with HMRC, pension schemes, and relevant employment legislation
Prepare and submit all required payroll tax filings and statutory reports
Reconcile payroll accounts, investigate variances, and resolve discrepancies
Respond to employee queries on pay, deductions, pensions, and tax with professionalism and care
Produce monthly and ad hoc payroll reports for internal stakeholders and auditors
Stay current with changes in payroll laws, best practices, and reporting requirements
Support process improvements and system enhancements to drive payroll efficiency
Training:The Payroll Administrator standard is delivered in two elements; the CIPP (Chartered Institute of Payroll Professionals) knowledge units and work based projects designed by the provider, to meet employer needs.
The knowledge units provided will cover topics such as:
National Insurance
PAYE
Statutory Sick Pay (SSP)
Statutory Parental Leave
Statutory Deductions
The last three months of the qualification will entail completing the following as part of the End Point Assessment:
Multiple-Choice
Written Report
Professional Discussion
Training Outcome:Opportunity for a full-time position within the team upon completion of the apprenticeship programme.Employer Description:At MAB we value different experiences and perspectives which adds diversity and value to our culture. As an equal opportunities employer, we are committed to creating an environment where everyone feels welcomed, included and heard for who they are. We aspire to have a diverse and inclusive workplace and strongly encourage applicants from a wide range of backgrounds to apply and join us.
ESG Responsibilities
Our ‘DNA’ Values are at the heart of everything we do. They underpin our culture and influence the decisions we make and the actions we take every day. By living and breathing our ‘DNA’, we meet our financial and regulatory responsibilities, as well as our commitment to our Environmental, Social and Governance (ESG) strategy. In line with this you commit to:
• Be Awesome: take pride in who you are and feel safe to show it, encouraging others to do the same.
• Break the Mould: think differently and shake things up, looking for opportunities to change and improve things for the benefit of our people and the communities around us, our business and our planet.
• Share the Love: look out for your colleagues and unite as a team.
• See Things Through: do what you say you will, checking in along the way, to make sure you’re on the right track. You will ensure that your team knows and understands the regulations and ESG priorities that are relevant to them, so there is a clear expectation of what’s required of them in their role.
• Use Your Voice: talk openly and listen, so we’re all in the know.
• Deliver Wow: you know who your customer is and make sure you achieve the right outcomes for them – using your expertise to achieve brilliance, often going the extra mile to do so. You set high standards for the quality of your own work and have conversations with your teammates and colleagues to ensure that the same high standards are met, always acting with integrity, due skill, care and diligence.
Across our business, regardless of whether you deal with customers directly or indirectly, we all play a part in the customer journey, and as such you have a duty of care to fully understand and embrace our commitments to Consumer Duty.Working Hours :Monday to Friday, 9am to 5pm. 3 days a week in the office, 2 days working from home (including your online delivery day for the apprenticeship training).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Initiative,Non judgemental,Highly trustworthy....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Complex Residential team as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.The site is a newly opened purpose-built facility providing support for 14 Service Users in single self-contained flats. The flats are in a fantastic location - flat for wheelchair usersnear the beach, shops and cafés and access to bus routes.Well-equipped and appointed with key-considerations for Service Users with profound leaning and physical disabilities; safely enclosed garden, ceiling track hoists and sensory-sensitive colour schemes.Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. The Service Users have varying degrees of learning disabilities, including autism, sensory and physical disabilities, including those who require 24 hour care and assistance with daily living tasks, and to access the wider community. Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36%The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting Adults with Autism and/or Learning Disability including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career as part of this specialist Complex Residential team.Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of LD roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Mission of the role:
To work safely in compliance with site rules and HSE legislation.
The apprentice will work as part of the Maintenance team, working towards becoming a multi-skilled technician, including mechanical, electrical and controls.
The apprentice will learn the fundamental knowledge required to safety perform maintenance on all assets on site. The hands-on experience will complement the course content to ensure the apprentice gains experience of all theoretical principles studied.
The role of a Maintenance Technician is to provide a maintenance service to all departments on site providing diagnostic skills, initiating improvements and undertaking preventative maintenance, ensuring that all assets and services are maintained to a standard in keeping with business targets and needs.
Responsibilities:
· Taking a proactive approach to Environment, Health and Safety
· Working under the sites Permit To Work, Lock Out Tag Out and Risk Assessment systems, when trained to do so.
· Working within a highly regulated, upper-tier COMAH site.
Only under direct supervision by a competent Technician:
· Maintaining equipment and working within a fast-paced environment.
· Maintaining and fault finding.
· Predictive/reactive maintenance of site assets, mechanical and electrical.
· To undertake site service electrical/mechanical maintenance and installation duties as scheduled.
· To accurately complete job records on our Maintenance Management System
· To identify and implement continuous improvements projects.
· Where applicable, to assist with projects including conception of ideas, installation and commissioning, monitoring and maintaining.
· To be aware of machine efficiencies to ensure that they are performing at optimum levels.
· Is prepared to undertake training in a positive manner both for self-development and for the provision of departmental cover
· Encourages and develops a team culture both within own team and across the company
· Achievement of effective communication both within own team and between teams
· Any other duties in keeping with the post at the direction of your manager.Training:Level 3 Mechatronics Maintenance Technician. You will complete block release at Alliance Learning completing three days a week in your first year, one day a week in your second year and on-site delivery in your third year, to gain the vital skills, knowledge and behaviours.Training Outcome:Could pursue a career as a STAX EngineerEmployer Description:STAX Converting is a trusted UK-based company specialising in the conversion of large and small parent reels and sheets. Our facilities in Wigan and Bolton are operated by a skilled team dedicated to ensuring your business gets the quality paper it needs – whether it’s for palletising, industrial wrapping, packaging or void fill.
Since 2009, we’ve built a reputation for delivering reliable, high-quality service with a personal touch. As an expert B2B supplier, we pride ourselves on flexibility, fast turnaround times and environmentally responsible practices. We often produce paper products made from recycled fibre, and FSC-certified products are available by request.
Whether you’re a large manufacturer or an independent business, we’re here to provide the paper solutions you need — efficiently, sustainably, and exactly to spec.Working Hours :Monday – Friday 8am – 4:30pm please confirmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Team working,Initiative,Strong team work ethic,Flexible attitude to work,Can-do, hands-on attitude,Ability to learn new skills....Read more...
Here at CDER Group we support and help clients recover money that is owed to them compassionately and compliantly.We understand that everyone is different and with our unique approach to fairness we ensure that clients, customers, and employees are treated fairly, supporting our customers to repay any outstanding money owed.As the largest technical debt collections and enforcement company in the UK, we are proud to work on behalf of clients such as Highways England, Transport for London, HMCTS, HMRC and DVLA.
This apprenticeship offers a fantastic opportunity to begin your career in Learning & Development within one of the UK’s leading professional services groups.
You will gain valuable, hands-on experience across all areas of the L&D function - including training coordination, learning systems administration, course evaluation, and digital learning. With full support from the Group Training Manager and wider L&D team, you’ll have access to ongoing mentoring, development plans, and opportunities to progress into roles such as:
Learning & Development Coordinator
Learning & Development Specialist
Systems or E-Learning Administrator
Learning & Development Business Partner
At CDER Group, we are passionate about developing our people and investing in future talent - this apprenticeship is just the first step in building your long-term career with us.
Your role will include:
Answer and direct phone calls and L&D queries
Manage the shared L&D inbox, ensuring professional and timely responses
Support training coordination - booking sessions, sending calendar invites, and maintaining attendance records
Manage training enrolments and completion records on the Learning Management System (LMS)
Assist with uploading content, creating reports, and maintaining data accuracy within the LMS
Support the issue of certificates and post-course feedback collection
Maintain digital filing systems and training logs
Provide general administrative support to the L&D team
Benefits Include:
Gym membership contribution: we will give you up to £20 per month towards your gym membership
Company pension
24/7 employee assistance programme
Company sick pay
Referral programme
Discounts and savings available on our bespoke staff rewards platform
Casual dress
Free onsite parking (excluding City of London)
Cycle to work scheme
25 days holiday, rising to 28
Regular subsidised social events
Voluntary service opportunities to a charity of your choice – up to two days per year
Long service awards
Enhanced family leave
Working hours that are flexible
Extra holiday days available to buy, up to five days per year
Death in Service Benefit
As if that wasn’t enough, we even provide you with unlimited refreshments, regular mouth-watering treats and healthy snacks each week
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents
We help build meaningful careers that give individuals security, satisfaction, and purpose – and in turn help organisations and wider industry meet the challenges of a changeable operating environment
On completion of this 12 month apprenticeship you will have gained your Business Administration Apprenticeship Level 3 Qualification
Training Outcome:
Possibility of a full time role after the completion of the apprenticeship
Employer Description:In 2020, CDER Group launched their pioneering ethical and effective approach to collection and enforcement, centred on our belief that everyone has a right to be treated fairly, regardless of their situation. We continue to lead the way, balancing sensitive treatment for customers in vulnerable situations with intelligence-led operations that optimise collections from those who are able to pay.Working Hours :Monday - Friday, 09:00 - 17:00Skills: Communication skills,IT skills,Attention to detail....Read more...
