Gathering and processing the required information to onboard new customers
Understanding and managing the processing of contract renewals, cancellations, and swaps, helping to retain customers within the EZOO product set
Understanding the end-to-end process for all fines and excess mileages
Completing all delivery feedback calls/surveys, the target is to contact 85% within 3 working days of delivery
Calling customers who are 2 months into their contract and assessing their feedback against agreed parameters
Encouraging customers who have had a positive experience to complete a Trustpilot review, 10% of all contacts to complete a review
You will manage and maintain our CRM system (Zoho) – for data entry, lead management, and maintain data quality standards
Supporting sales and operations, you will work with and learn from the sales/operations team and use a variety of methods to gain new customers, including email, SMS, and phone
Work with your Line Manager as well as the wider team to deliver efficient driver onboarding and order processing
You will be targeted on customer retention and growth. A customer-centric approach is always essential
Training:Training to be provided:
Business Administrator Level 3 Apprenticeship Standard
Weekly day release at CWCT, Radford, Coventry (Every Tuesday 9:30am- 4:30pm)
Training Outcome:
Potential for career advancement within the company as you gain experience and develop your skills
Employer Description:EZOO is an electric car Salary Sacrifice, Subscription and Lease provider, on a mission to create a faster, smarter, more innovative way of accessing an electric car. Since our launch in January 2018, we have grown the business year on year as a high growth tech scale up, with 200% organic growth in the last two years. We offer a fully digital experience – choose your car, choose your term, delivered to your door. We are based in Coventry serving customers nationwide. Our challenge now is to take EZOO to a new level without losing what makes us special for our customers. We need to be able to provide rock-solid reliability, speed, and accountability whilst growing to become a truly household name. This is a challenging combination, but one we're embracing in the next stage of our journey. And that's where you come in...Working Hours :Monday- Friday, 9.00am- 5.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative....Read more...
As a Dental Receptionist, you have the first contact with the patient, and the professional appearance, behaviour, standard of customer care of the receptionist will determine the impression the patient gains about the practice as a whole and will set the tone for the whole visit. The receptionist can influence the mood of the waiting room, the stress level in the surgeries and the general feeling of wellbeing in the whole practice.
Customer Service:
Ensure the patient's journey is adhered to at all times, paying attention to the outside of the building as well as the inside
Welcoming patients, whether it be in person or over the telephone, establishing the reason for their visit/call and ensuring they are treated in a friendly, courteous and professional manner, always communicating about waiting times
Acknowledge and welcome all visitors and contractors arriving at the practice and ensure the visitors' book is signed
Booking and amending appointments, answering the phone, updating patient records
To answer the telephone promptly and in the prescribed manner
Ensure that the answer machine messages are switched on and off at the relevant times of the day
Check the telephone for messages that may have been left and return the calls as required
Ensure the reception emails are checked frequently and all emails responded to
Accurately update and protect patient information, including on the patient's electronic database
Book next appointments before the patient leaves the practice
Ensure you contact the patients regarding their upcoming appointment, including courtesy calls
Ensure that the appointment system is efficient and accurate
Ensure the appointments books are kept as full as possible
Ensure that all treatment plans, medical histories, and PR forms are signed at the relevant appointments
Accessing sensitive information whilst always maintaining patient confidentiality
Ensuring patients are aware of the dental services and products we offer
Build and nurture great working relationships with the Clinical team and Practice team
Be actively involved in the smooth running of the practice by working well with the practice team
Work at other practice locations from time to time as required
Role model the Riverdale Values 'Be the Best We Can Be, Do the Right Thing & Support Each Other'
Administration:
Keep the reception area and waiting room clean and tidy
Record lab work back when returned to the practice from the lab
Send out ‘Failed to attend’ letters the same day to the relevant patients
Record and send out patient recalls
Manage open courses as directed by the Practice Manager
Organise stock supplies and control for reception
Remove safely any hazards from the waiting area (e.g., stock deliveries)
Ensure all relevant forms for NHS and private are completed
Ensure that any patient records are completed correctly before filing and store them in an efficient, tidy and secure manner
Print the day sheets from the computer system for the next day and get the record cards out if required (update before the end of day)
Ensure that the toilets are checked daily and are clean and tidy also they are stocked sufficiently for the day
To log out of SFD and SOE when leaving the reception desk
Attend and participate in practice meetings
Training:Provided by Tempdent:
Level 2 Customer Service Practitioner Apprenticeship
Dental Receptionist specific training
Functional Skills (if applicable)
Flexible online delivery model
Induction and regular progress support
Training Outcome:Possibility of a full-time role after the completion of the apprenticeship and progression within the practice.Employer Description:Riverdale Healthcare is a group of dental practices who share a passion for delivering high quality, ethical dental care whilst providing our patients with the absolute best experience.
We invest in our practices to ensure we are providing the best patient experience, with care delivered by a friendly highly trained team. Our team of Dental Nurses and Receptionists can expect the highest level of support whilst being equipped to perform dentistry to the highest standards with patient care at the heart of our vision.
Our Vision is: To be the most trusted provider transforming dental care for the nation.Working Hours :Monday 8.45am to 5.15pm, Tuesday - Friday 8.00am to 5.15pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience,Telephone,Time Management....Read more...
As a Data Scientist Apprentice working within Central Control you will spend time with a variety of Intelligence Analysts and Optimisation Specialists to monitor, analyse and present data to maintain the safety and optimisation of our sites and processes.
This will include building your competence in:
Identifying poor performing wastewater assets through analysis of predictive performance indicators, historical data analysis and monitoring data.
Making performance data available to stakeholders (e.g. River Health, Wastewater Operations, and external contractors and consultants).
Liaison with compliance and policy teams to help develop and standardise procedure to ensure compliance to procedure and consistency of service to maximise success rate/incidents avoided.
Engaging internal stakeholders within the organisation to communicate progress, performance and recommendations for improvement.
Scenario modelling/ forecasting, utilising new systems and technology to improve understanding of risks, building in site knowledge and root cause insights.
Understanding our central systems and processes so that we can provide a centre of excellence with respect to alarm and SCADA management. To ensure we meet our compliance, pollution and optimisation targets.
Working closely with Business Team Leaders and other business representatives to ensure that system configurations are optimised and data records are effectively maintained and where appropriate amended in a timely fashion.
Training:Specialist Tech training provider QA delivers the Level 6 Data Scientist Programme through their virutal platform. This includes live lectures as well as some self-study. You can expect to be spending one day per week of your working time on your Degree. Training Outcome:Upon completion of the Apprenticeship, the Apprentice will move into an Alarm Optimisation role that has a dedicated progression plan linked to furtrher development opportunities and pay increases. Employer Description:Everyone has an idea of what a water company does. Here in Yorkshire, we make sure that over 5.4 million people living in the region and the millions of people who visit our region each year, can rely on our services, and have clean and safe drinking water on tap and that their wastewater is taken away. But for us, it’s so much more than this. We look after communities, protect the environment, and plan to look after Yorkshire’s water, today, tomorrow 24/7, 365 days a year. We provide essential water and wastewater services to every corner of the Yorkshire region, and play a key role in the region’s health, wellbeing, and prosperity. New environmental legislation, unprecedented levels of investment and changing expectations from customers means that this is an exciting time to discover opportunities within the water industry. Our People team are a key part of how we plan to meet the changing expectations of customers and regulators. Working Hours :Our apprentices work a standard Monday to Friday, 37 hours per week. The start and finish times of the apprenticeship are to be agreed with the line manager. Please note that upon completion there will be unsociable hours working on a rota.Skills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Number skills,Analytical skills,Logical,Team working....Read more...
Accurately process multi-currency purchase ledger invoices through invoice capture program and match against a purchase order in Access Dimensions.
Accurately log multi-currency invoices onto Sage and complete filing as appropriate.
Ensure invoices and/or purchase orders are approved in accordance with company policy.
Assist in managing the joint mailbox, responding to emails, and dealing with queries.
Process expense claims and credit card statements.
Produce payment run for due and approved invoices.
Provide effective credit control, including reviewing sales ledger accounts, contacting customers regarding overdue payments and raising debit notes where appropriate.
Assist in the reconciliation of supplier statements and any discrepancies.
Provide reception cover as required, including meeting and greeting visitors and answering calls via the switchboard.
Produce and maintain spreadsheets and records as required.
Set up payments on the online banking system for authorisation by a manager.
Accounting support, including reconciliations and postings.
Other general accounting and administration duties which may be required from time to time.
Comply with all health and safety requirements within the company.
Training:
Attending Telford College for Day release.
College Assessor.
Training Outcome:After the apprenticeship is completed, there will be room to progress within the company and role. Employer Description:Philip Maddocks, a third-generation farmer born and bred in Shropshire, founded PDM in 1991.
Philip’s grandfather, Wilfred grew vegetables for the markets with 1 acre of land from the 1930s. Wilfred grew this into a successful and respected farming enterprise which Philip’s father and now brother have continued in the same spirit. Philip’s passion for salad and determination to drive new opportunities inspired him to create PDM. His genuine love and respect of the land, desire to grow the very best produce, and passion for innovation is at the heart of everything we do here at PDM.
We’ve grown from 10 acres of iceberg lettuce to 3,800 acres of salad crops in our fields today. We are the UK’s second largest whole head lettuce grower, largest babyleaf grower and the UK’s first vertically integrated producer of fully prepared bagged salads.
Based in the heart of England, we’ve worked hard to create an environment that is committed to growing outstanding produce. At the very foundation of PDM is respect for the land we farm, for our crops, our team and our valued customers and suppliers.Working Hours :Monday - Friday : 8am - 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Analytical skills,Logical....Read more...
Customer Service AdministratorSalary £26,561 pa 40 hours per week Huntington Cambridge PE29 7DHPurpose of JobTo help create an efficient and effective, friendly and courteous day to day Customer Service department.Your role may include:Main Duties and ResponsibilitiesRaising orders – Responsible for entering orders immediately onto the computer system in an effective manner when a request is received from a service user, carer, family member or prescriber via telephone or email.Scheduling of orders – Responsible for making contact with service users and agreeing a convenient delivery, collection or repair date within the company KPIs.Engineers daily schedule – Responsible for ensuring engineers are booked daily to capacity.Communication – Responsible for answering daily calls within a busy department in a courteous and friendly manner and ensuring excellent customer service is always provided. Answering and resolving all queries and enquiries to an effective solution or outcome in all cases. Communicating any issues that cannot be resolved by yourself to the Customer Service Manager.Administration – Responsible for the daily efficient running of all administrative operational systems within the service, in line with Ross Care procedures.Clinical bookings – Responsible for booking clinical appointments from the waiting list and ensuring clinicians are booked to capacity in line with company KPIs.General – You will be assigned to specific areas or tasks associated with Customer Service but may be asked to assist in other areas of the service centre. Flexibility is therefore required to ensure that the service remains effective and efficient and to manage and cover other staff in their absence.Undertake the job inline with company competencies as follows:
Achieves business results and adds value to the service.Focuses on internal and external customers.Builds and maintains effective teamwork with colleagues.Embraces change.Performs duties according to all company policies, procedures and instructions.
This job description shall not limit your role. You may also be asked to carry out other duties that your Line Manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role. This may be subject to change as the role develops.Key Performance IndicatorsOrders processed with accuracy. Queries, enquiries and complaints resolved with excellent customer service. Completed orders processed in a timely manner.Person RequiredSkills
Excellent customer service skills.Excellent communication skills to interact with internal staff and departments, prescribers and service users.Must be able to work on own initiative as well as part of a team.Computer literate with good working knowledge of Word and Excel.Excellent telephone manner.Excellent organisational skills with a good eye for detail.An enthusiastic and motivated individual who strives to succeed.Must be flexible, adaptable and positive in their approach to work.
Knowledge
Previous experience within a busy customer service department.Previous experience of administration, IT, order processing and scheduling of workloads would be a huge advantage.Experience in a similar type of role would be beneficial.
Qualifications
Qualified to GCSE level or equivalent.
Interested, please send your cv by return. INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
We are seeking an experienced General Nurse seeking a totally unique opportunity to join the team at the 'cottage' Hospital on the beautiful Isle of Alderney, in the Channel Islands.This is a Band 6 post and you will be in charge on the majority of shifts, reporting to the Band 7 Manager. The Hospital is the only healthcare facility on the island delivering a range of healthcare services for the 2,300 people of Alderney.Supported by local GP's, the small but vital hospital has 14 continuing-care beds and 8 general-care beds that are used for medical and minor injuries admissions. Acutely-ill, Maternity and Paediatric patients are treated in nearby Guernsey who send a critical care team if neccessary to stabilise and transfer.This is an exciting and varied role, where you will have time to care for your patients. You may rotate across all areas of care including; admissions, general inpatients, elderly care and treatment room.You will act as a supervisor to nursing auxiliaries, and act on behalf of senior staff in their absence.You will quickly become integral to the very fabric of the island, looking after those who need it most. Alderney is the third largest of the five islands that make up the 'Bailiwick' of Guernsey, not far from the French coast. The island boasts elegant beaches, historic fortifications, and a small castleAlderney offers a relaxed way of life, in a safe environment, where quality time is easy to find and where a beach or stunning cliff top view is at the end of every road and path. Offering a great selection of places to eat, a fascinating history and unique wildlife and birdlifeTake a look at this short, informative video on life in Alderney - here.The States of Guernsey (incl. Alderney) has adopted the AfC banding system, but have applied their own salary scale.The current Band 6 salary range is £46,152 to £62,310 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leavePerson requirements:Registered Nurse with full registration with the NMC.A minimum of three years' experience with experience in Acute/General Medicine Completion of a Mentorship qualification and experience in taking charge of the Ward in the absence of the Ward Manager A very flexible approach to a totally unique rural and remote setting. The benefits of working for the States of Guernsey (incl. Alderney) include: - A higher-than-UK salary. - An annual bonus of £1,605 each February or part thereof in first year - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £6,600*- On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveJarrodean is a leading healthcare recruitment partner with particular expertise in the placement of the full range of Nursing staff.As a nurse-led consultancy, our detailed understanding of the unique challenges of Remote/Island Nursing places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
This is an exciting new opportunity to join the Neighbourhood and Community Involvement Team as an apprentice. The role reports directly to the Neighbourhood Manager.
Key activities performance:
Works with manager and colleagues to define outcomes, set targets and monitor performance, within a culture of continual improvement
Supports operational plans to ensure that the resources within the teams are used to best effect and impact
Customers and Partners:
Builds strong internal and external working partnerships to enable the service to be delivered in an outcome-focused and efficient way
Supports Kingston’s commitment to community cohesion and valuing diversity and social inclusion
Assists with engagement and outreach efforts, ensuring diverse communities are involved in shaping local priorities and accessing support services
Digital/New Ways of Working:
Uses new technologies, particularly Google, to adopt modern, agile working practices, improve customer service and eliminate paper-based processes wherever possible
Provide administrative support to the Neighbourhood and Community Involvement Team, including scheduling, maintaining records, and updating communication materials related to local priorities and funding
Support the administration of ward-led and community grant-funded projects, including gathering project updates, tracking progress, and providing basic reporting support
Help maintain a calendar of neighbourhood events and grant deadlines, supporting coordination across teams and ensuring timely delivery
Contribute to the coordination of local prevention initiatives, promoting community resilience and wellbeing through shared information, resources, and signposting
Supports the planning and delivery of community events and activities within community hubs, play streets, and other local spaces, encouraging inclusive resident participation
Help organise and support local stakeholder meetings, community drop-ins, and partnership events, fostering collaboration between residents, services, and the voluntary sector
Training:You will attend Kingston College for your Level 3 Business Administration Apprenticeship. This apprenticeship is delivered with a blended learning module - with college attendance every 4 weeks and self-directed study and online teams delivery in the intervening weeks. Training Outcome:On completion of this qualification learners may progress to higher level business administration qualifications or on to ILM or CMI leadership and management qualifications. Career opportunities This qualification aims to develop a highly transferable set of knowledge, understanding and skills across a range of administrative practices and tasks, which can be applied to all industries.Employer Description:We pride ourselves on being a diverse, tolerant and welcoming Borough and we aim to create a workforce which reflects the community we serve. We are respectful of difference and realise the positive value of diversity in our workforce. We welcome and encourage job applications from people of all backgrounds and particularly welcome applications from Black, Asian and Minority Ethnic candidates and disabled candidates as these groups are currently under-represented in our workforce.
We are proud to be recognised as a Disability Confident employer, and are committed to thinking differently about disability and taking action to improve how we recruit, retain and develop disabled people. We guarantee to interview all disabled applicants who meet the minimum/essential criteria for the role.
We offer a range of family friendly, inclusive employment policies, flexible working arrangements, staff engagement forums, and inclusive staff networks who help drive our diversity agenda.
We are an accredited London Living Wage Employer and this means that everyone working at the Royal Borough of Kingston, regardless of whether they are permanent employees or third-party contractors and suppliers receive the London Living Wage. The real Living Wage is higher than the government’s minimum, or National Living Wage, and is an independently calculated hourly rate of pay that is based on the actual cost of living.
The UK has introduced a new points-based immigration system affecting EU and Non-EU workers and sponsorship requirements. We advise checking the GOV.UK website for right to work guidance.Working Hours :Monday - Friday 9am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Patience,Non judgemental....Read more...
Applications are invited from suitably experienced and qualified Orthopaedic Practitioners to join the busy Orthopaedic Outpatient team at the major health facility on the beautiful Island of Guernsey, in the Channel Islands.Applicants must be experienced Orthopaedic Practitioners or Registered Nurses and hold the British Casting Certificate as essential.The Hospital's Orthopaedic service treats a wide variety of elective and trauma conditions in both Inpatient wards and the Orthopaedic Outpatient department.Reporting to the Outpatient Manager, you will:Take management responsibility for staff within the plaster room on a daily basis, prioritising the workload and delegating appropriatelyDelivery of the casting/splinting service provision across a wide and varied patient groupBe responsible for the skilled application and removal of casts and braces, including complex applications in Theatre i.e. Scoliosis jackets, hip spicas. Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing excellent care, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse or experienced Orthopaedic Practitioner Completion of the British Casting Certificate (formerly known as the BOA/RCN (SOTN) AOT Casting Techniques Certificate)Current or recent experience in a Casting role is essentialThe benefits of working in Guernsey include:- A higher-than-UK salary.- A generous bonus scheme £1,605 annually - A flat rate 20% income tax.- No Council tax or VAT- A relocation payment of £5,000*- On-site Staff Accommodation or a generous allowance for private rental accommodation*- A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from suitably experienced and qualified Orthopaedic Practitioners to join the busy Orthopaedic Outpatient team at the major health facility on the beautiful Island of Guernsey, in the Channel Islands.Applicants must be experienced Orthopaedic Practitioners or Registered Nurses and hold the British Casting Certificate as essential.The Hospital's Orthopaedic service treats a wide variety of elective and trauma Orthopaedic conditions and comprises an established trauma inpatient ward and a new 9-bedded inpatient unit specifically for elective cases - predominantly hips and knees. Reporting to the Outpatient Manager, you will:Take management responsibility for staff within the plaster room on a daily basis, prioritising the workload and delegating appropriatelyDelivery of the casting/splinting service provision across a wide and varied patient groupBe responsible for the skilled application and removal of casts and braces, including complex applications in Theatre i.e. Scoliosis jackets, hip spicas. Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scales.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing excellent care, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse or experienced Orthopaedic Practitioner Completion of the British Casting Certificate (formerly known as the BOA/RCN (SOTN) AOT Casting Techniques Certificate)Current or recent experience in a Casting role is essentialThe benefits of working in Guernsey include:- A higher-than-UK salary.- A generous bonus scheme £1,605 annually - A flat rate 20% income tax.- No Council tax or VAT- A relocation payment of £5,000*- On-site Staff Accommodation or a generous allowance for private rental accommodation*- A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Community Living service as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.Reporting to the Band 6 Deputy Manager, you provide and oversee the care and support for Service Users with complex Learning Disabilities in their own homes and in the community, leading and motivating the Band 3 and Band 4 Support Workers in your team. The service users have a variety of both physical and psychological needs, and require assistance with daily living tasks, and to access the wider community.Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £36,900 to £47,590 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting people with a Learning Disability and/or Autism including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career. Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of LD roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Are you curious, organised, and interested in how businesses plan and manage their people? As a Workforce Management Analyst Apprentice, you'll get hands-on experience supporting our Customer Operations team to make sure the right people are in the right place at the right time. You'll help use data to make smart decisions, plan resources, and keep our service running smoothly. This is an exciting opportunity to gain practical experience while completing a Business Administration apprenticeship, developing both analytical and operational skills.
As an Apprentice at Mitie, you'll be at the heart of what we do, making a real impact from day one. Here's a glimpse of what your journey could include:
Learning the essential skills and knowledge to contribute to the efficiency of your team, including managing resources, documentation, and system management.
Work with the Workforce Manager to plan and track resources across the team.
Support the team to respond quickly to day-to-day changes, like unplanned absences or operational incidents.
Help forecast staff needs for projects, service reviews, and operational planning.
Create reports and share insights to support business decisions.
Communicate with colleagues across different teams to help everyone understand staffing needs.
Spot issues with workforce tools or processes and raise them so the team can act quickly.
Building and maintaining strong professional relationships through effective communication with clients, colleagues and stakeholders.
Working alongside your mentor to gain hands-on experience supporting various administration functions on your site.
Ensuring compliance with Health, Safety, Environmental, and Quality (HSEQ) standards, making safety and sustainability a priority in every task.
Training:As part of your Apprenticeship, you will be enrolled onto a Level 3 Business Admin qualification which normally runs for 18 months. You will be fully supported by our partnered college to achieve this qualification by having 1-2-1 advice and support, e-learning materials, and a whole team of experts on hand for advice and technical knowledge at your office.
Our dedicated Apprenticeship Team will support you every step of the way, helping you make the most of your opportunities and to achieve the goals you already have – and those you have yet to discover!Training Outcome:Joining Mitie means being part of a team that values collaboration, innovation, and the passion to make a difference. We're here to help you kick off your career with purpose, passion, and plenty of support.Employer Description:At Mitie, we’re the UK’s leading facilities management and professional services company. We deliver critical services that power businesses, communities, and individuals across the nation. Rock Power Connections are proud to be part of Mitie designing and building electrical infrastructure solutions across the UK, bringing high voltage power to the places it’s needed.Working Hours :Monday to Friday, 8.30am - 5pmSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative....Read more...
Repair of minor scratches and dents
Preparation of new and repaired panels for refinishing
Preparing vehicle surfaces for masking and priming
Paint refinishing techniques, paint detailing
Paint detailing and buffing
Polishing the paintwork of the panel to a suitable finish
Training:
Our training partner will deliver a high-quality programme onsite in our bodyshop alongside a highly skilled mentor, who will support you in becoming a skilled and qualified vehicle paint technician
Once the apprenticeship is complete, you will achieve a Level 3 Apprenticeship Standard Vehicle Damage Paint Technician
Level 2 maths and English Functional Skills for all apprentices aged 16-18 at start (if not already achieved)
An option to complete Level 2 maths and English Functional Skills for all apprentices aged 19+ at start (if not already achieved)
Training Outcome:
Following completion of your apprenticeship, you can look forward to a full-time career within the automotive industry with many opportunities to progress to positions of authority, such as workshop controller, Vehicle Damage Assessor or Bodyshop Manager
The opportunities are endless. Having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector, following their own interests and ambitions
Employer Description:OC Motor Repairs Ltd is an accident repair centre that is part of the One Call Group of Companies. It has been established for over 10 years and is a group of insurance approved vehicle repair centres, working to ensure the highest quality standards are maintained. We specialise in car body repairs and accident crash repairs.
What began as a small, specialist repair operation has grown into a nationwide accident‑repair centre network trusted by motorists and insurers alike. Over 19 years of trading, we’ve invested in people, training and technology so we can handle today’s body, paint and safety‑system requirements with the same care and precision we’re known for.
Skilled techniciansOur team brings hands‑on experience, ongoing training and a practical, no‑jargon approach. From structural repairs and panel alignment to paint matching and refinishing, you get careful workmanship backed by clear communication.Built for modern vehicles (including EVs)We’re fully equipped for today’s cars, vans and EVs—specialist isolation procedures, battery‑safe bays, and the right diagnostic tools. That extends to ADAS resets and calibration, computerised alignment, and the latest refinishing systems for a durable, like‑new result.Manufacturer‑aligned methodsWe follow approved processes and reference manufacturer data for geometry, camera/radar calibration and repair techniques—so safety systems behave predictably and the finish stands the test of time.Working Hours :Typically, Monday - Friday, 8.00am - 4.30pm. with a 30-minute unpaid lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Patience,Physical fitness....Read more...
Compliance: To ensure that all internal and external rules, regulations and government legislations are always adhered to
Deadlines: Completion of all payroll tasks within strict deadlines to ensure that payments are made accurately and on time
Tax, NIC and Pension Deductions: Accurately determine the correct Tax, NI and pension status of each employee throughout their employment
Payroll Data: Update and maintain payroll data on the system to ensure all records are accurate and up to date at all times
Statutory Payments: Calculation of Statutory Payments such as SSP, SMP, SPP and SAP in accordance with the relevant legislation and maintain accurate records of payments made
Pay Variations and Changes: Ensure all changes and variations in pay are made in a timely and accurate manner and that they are properly authorised to include those of a voluntary nature in respect of the employee Wages Act 1986
Late Data: Make every effort to process late pay data wherever possible
Pensions Administration: Complete all relevant pension administration including auto enrolment in an accurate and timely manner
Reports: Produce various reports and statistics under instruction of the Payroll Manager as and when required
Year End: Ensure that all year end procedures and tasks are carried out in an accurate and timely manner, so that HMRC deadlines and regulations are adhered to
Confidentiality: Be aware of and maintain maximum security and confidentiality so to strictly obey payroll security procedures and general data protection regulations (GDPR)
Client enquiries: Ensure all enquiries and requests are carried out in an accurate and timely manner
Clerical duties: Have a complete command and understanding of Payroll clerical procedures and work efficiently and effectively with the Payroll team
Knowledge Base: Actively seek to increase and update knowledge of Payroll skills, laws and legislations
Training:
Training will be with Swarm Training, a national apprenticeship provider in the UK
The successful candidate will work towards a Level 3 Payroll Administration qualification, which takes 16-18 months to complete
The apprentice must complete a minimum of 6 hours per week during working hours, with monthly training sessions conducted by a tutor, with tasks assigned to be completed during those hours
Training Outcome:
After successfully passing an apprenticeship and becoming fully embedded within the company, a hybrid working arrangement may be considered for the right candidate
Employer Description:A family-owned independent British jewellers, founded in 1856 which is currently run by the seventh generation of the Hinds family. F. Hinds Ltd currently have 118 branches across England and Wales.
After acquiring 12 branches of Chapelle Jewellers in 2019 they currently have 15 branches across England and Scotland.Working Hours :This is an office-based role in Uxbridge
Between Monday and Friday, flexibility on days, start and finish times can be discussed at interview.Skills: IT skills,Number skills....Read more...
To use the Trust’s Patient Administration Systems (PAS) Careflow, Clinical Portal, CRIS and Aria and to be responsible for inputting accurate patient data.
To receive patients and visitors to the Centre, informing the relevant individual of their arrival in a professional manner.
To take accurate messages (telephone, e-mail, written and retrieved from Voice Mail) for the centre and action appropriately.
Dealing with enquiries both on the telephone and face-to-face from patients, colleagues, health professionals, GP surgeries and other external stakeholders, providing information to patients and signposting to other services/departments.
To answer queries within one's own range of knowledge, using own initiative, signposting, and seeking assistance where required.
To sort and distribute mail.
Develop and maintain knowledge and expertise of all Health Records, both paper and electronic, in order to provide a comprehensive service to all patients.
To assemble, maintain and collate patients’ records in the department for both outpatient and day case appointments.
To scan patient documentation and notes onto Clinical Systems as required.
Photocopy and print patient documentation, collate patient leaflets as required.
To ensure that patient records are filed correctly, and that filing systems are maintained in accordance with trust policy.
Ensure that when handling patient information, or discussing patient needs, confidentiality guidelines are strictly adhered to, and that close attention is given to the Trust’s Confidentiality Policy and Information Governance guidelines.
To provide clerical support as agreed with the Assistant Operations Manager or Administration Supervisor.
To view, book, cancel and reschedule appointments as appropriate, ensuring accurate entry to schedule, managing scheduling and paperwork.
To assist with patient transport bookings
To discharge patients from patient administration systems and send discharge letter.
To participate as a member of the Oncology and Haematology Centre, sharing duties and responsibilities, including covering during staff absences. A knowledge of all areas will be required.
To review issues and service developments affecting the Oncology and Haematology Centre administration within Radiotherapy and Chemotherapy as delegated by the Administration Supervisor.
To meet performance standards specific to the area they are working in.
To actively participate in team meetings and huddles as appropriate.
To liaise with centre staff to ensure that levels of stock and supplies for stationery and equipment are maintained as indicated by the needs of the service.
To report any problems with office equipment to the IT group, and other department equipment to the appropriate agency.
To report estates and maintenance requests on the appropriate system as required.
The post holder may be required to complete other duties as necessary or work across the site to support the team at PRH on occasions.
Training:
Business Administrator Level 3 Apprenticeship Standard.
Work-based mentoring.
One day every 2 weeks at Telford College.
Assigned assessor to visit you regularly in the workplace.
Training Outcome:Once you have completed your Level 3, there is an option to develop within the hospital.Employer Description:Shrewsbury and Telford Hospital NHS Trust is the main provider of district general hospital services for nearly half a million people in Shropshire, Telford & Wrekin and mid Wales. Our main service locations are the Princess Royal Hospital in Telford and the Royal Shrewsbury Hospital in Shrewsbury, which together provide 99% of our activity. Both hospitals provide a wide range of acute hospital services including accident & emergency, outpatients, diagnostics, inpatient medical care and critical care. Working Hours :Monday to Friday between the hours of 8am and 6pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Non judgemental....Read more...
Deliver high-quality coaching sessions across club and school settings, ensuring a safe, inclusive and engaging experience that reflects organisational standards and best practice
Work collaboratively with the management team to plan, organise, deliver and review coaching programmes, contributing to operational planning, administration, monitoring and evaluation to support continuous improvement
Contribute to strategic discussions and decision-making, supporting the development and implementation of actions to improve Term-Time sessions Holiday Clubs programmes
Engage effectively with a wide range of stakeholders, adapting communication style and approach when working with:
Coaches at all levels
Administrative staff
Customers (parents and guardians)
Gymnasts
Welfare and safeguarding leads
Senior management
This will include face-to-face communication, telephone calls, email correspondence and effective use of the club’s CRM system.
Lead and deliver a structured project with gymnasts, supported by the club, taking responsibility for:
Planning and objective setting
Design and development
Risk assessment and compliance
Delivery and evaluation of coaching activity
Support business and financial planning, contributing to budgeting discussions and resource allocation to ensure effective and sustainable club operations
Apply and champion the use of digital and new technologies to improve customer experience, communication, data management and operational efficiency
Support marketing and sales activity, contributing to initiatives that promote participation, retention and growth of the club
Demonstrate leadership and role-model professional practice, working with coaches of all levels (including partners, Level 1 and academy coaches) to embed club policies, standards and good practice
Support inclusive practice, working with management and coaching teams to effectively support gymnasts with neurodiversity and additional needs
Develop understanding of people management and recruitment processes, including legal and safeguarding requirements for coaching roles
Set goals and support the development of Level 1 and Academy Coaches, contributing to talent development and succession planning within the club
Reflect on your own leadership and coaching style, demonstrating self-awareness and understanding how behaviours and decisions impact gymnasts, colleagues and the wider organisation
Demonstrate effective time and task management, managing personal workload, session delivery and agreed timescales in collaboration with management to support efficient club operations
Contribute to the development of the Club Learning and Development Plan, identifying skills gaps and supporting continuous professional development
Identify operational challenges as they arise, working with Club Owners and Management to develop, implement and review effective solutions
Maintain high standards of health, safety and safeguarding, ensuring compliance with legislation, policies and best practice at all times
Act as a positive ambassador for Northwood Gymnastics, promoting the club’s values, culture and reputation through a professional, enthusiastic and proactive approach
Work independently and as part of a team, consistently demonstrating the club’s core values across all areas of responsibility
Undertake additional duties as required by management, supporting the delivery of a wide range of club projects and activities
Training:Upon successful completion of the Chartered Manager degree apprenticeship, the apprentice will be awarded a BA(Hons) Business & Management, along with Chartered Manager status with the CMI.Training Outcome:Further career progression within the organisation may be possible upon successful completion of the apprenticeship.Employer Description:Northwood Gymnastics is a Gymnastics club in Northwood, Middx. We deliver sessions at two venues in Northwood for children aged 3 and a half to 16 years old. One venue is for Recreational level Gymnasts and the other delivers sessions for Invite - Advance level Gymnasts. We focus on 3 main areas of General Gymnastics - Floor, Vault and Tumble.
We have a strong team of Gymnastic Coaches and Admin Staff who work at both venues.This team also delivers Gymnastics to primary and secondary schools. Sessions mainly run term time, but we do also offer a Gymnastics Holiday Club during the school holidays for children aged 3 and a half to 16 years old. We also run local competitions at our club and at other local clubs.We offer a growing Academy Coaching Scheme to young members who work closely with the coaches to develop their gymnastics coaching.Working Hours :The role is primarily weekend and evening work.
Usual hours for evening work, 4.00pm - 8.30pm.
Weekends: Saturday, 8.30am - 2.30pm.
Holiday Club: 8.30am - 3.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Who we are…The Pacific National Exhibition is an iconic institution in BC, famous for bringing generations of people together to celebrate and build memories. This 116-year-old, non-profit organization has an annual operating budget of over $70 million dollars and generates revenue through four activity streams: the 15 day annual summer Fair which averages more than 700,000 people annually, Playland amusement park which welcomes 400,000 guests annually including Fright Nights, and a busy year-round portfolio of events including concerts, trade shows and film, cultural and community events. In total we bring over 2 million people through the site each year. The fourth activity stream is park care and facility maintenance. The PNE is proud of the work it does at Hastings Park and has a vibrant team that is passionate about events, guest experience and delivering memorable experiences.At the PNE, we strive to create an environment that reflects our organization’s core values: Enthusiasm, Excellence and Evolution. With a focus on these core values, we are committed to achieving our mission which is to “Deliver Memorable Experiences” for all who interact with the PNE whether it is our guests, our employees or the community.The People & Culture Generalist will provide broad support across key functional areas, including seasonal and year‑round recruitment, learning and development, DEI initiatives, attendance management, claims and disability management, and other administrative processes as assigned by the Manager, People & Culture.Why join our Team?
Exhilarating and fun-loving cultureFlexible work environmentOpportunity for free or discounted tickets to shows, events, sports games, and much moreStaff discounts for Playland, The Fair, and Fright Nights, as well as all PNE Food StandsCompetitive compensation packageOpportunity to create lasting memories and friendships!
What will you do this year?In your role as a Generalist, People & Culture, your primary accountabilities will be to:
Lead full cycle recruitment for a variety of job vacancies, including screening and interviewing candidates for entry level, professional and technical job openings at all levels of the organization.Assist with seasonal and fair-time recruitment and on boarding of approximately 1300 frontline staff.Assist with labour relations issues including but not limited to developing and compiling documentation and reviewing employee personnel files.Provide support with claims and disability management programs including: WorkSafe BC, Short Term Disability & Long-Term Disability; coordinate return to work plans for employees as required.Provide support with attendance management program and administer medical and personal leaves of absence.Support with administering various Learning and Development initiatives across the organization on the corporate learning management system.Provide support with the HRIS and ATS software for effective use within the department and across the organization.Lead various HR initiatives and special projects as assigned by the Manager, People & Culture.Perform other related duties as required.
What else?
An undergraduate degree or diploma in Business or Human Resources; OR an equivalent combination of education and experience.A minimum of two (2) years of Human Resources experience; including experience in recruitment, training and development and/or disability claims management.Knowledge of human resource practices, collective agreement administration and applicable statutes and regulations.Ability to foster effective working relationships with peers, employees, and union representatives.Willing to go above and beyond, is a team player and exudes positivity.Strong planning, organizational, analytical and administrative skills are required.Ability to work independently and meet deadlines, in a fast-paced environment.Excellent analytical, problem solving and decision-making abilities.Strong verbal communication and business writing skills required.Successful candidates must undergo a Criminal Record Check.
Who are you?
PassionateOut-goingSkillful communicatorProactiveCommittedMethodicalOrganizedMethodical
Where and when to APPLY?Applications can be submitted via the PNE website at www.pne.ca/jobs and will be accepted until the role is filled.Additional InformationThe PNE's compensation offerings are in alignment with a pay-for-performance pay philosophy that recognizes individual, and teamwork performance. The role is a permanent, full-time position with a typical salary range of $72,000 - $78,000 per annum. The starting salary will be based on the successful candidate’s competencies, including but not limited to knowledge, skills, experience, and internal pay structures. As a part of the PNE's total compensation package, this position may be eligible for other benefits subject to program eligibility requirements. The PNE is proud to be an equal opportunity employer, committed to creating an inclusive workforce that reflects the diverse community we proudly serve. All applicants will receive consideration for employment without regard to race, colour, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, disability, or age. If you require any support or accommodations throughout any stage of the recruitment process, please contact the People & Culture Department at hr@pne.ca.....Read more...
Applications are invited from commited and experienced Registered Nurses, Allied Health Professionals or Social Workers to join the Severe & Profound Adult Learning Disabilities Residential Home team as Band 5 Team Leader within the Adult Learning Disabilites Service on the beautiful Island of Guernsey, in the Channel Islands.This Home provides support to service users with severe, profound and multiple learning disabilities, complex physical and sensory disabilities, and behaviour that challenge, including those who require 24 hour care.Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. The home aims to promote the wellbeing, independence and quality of life of service users, while ensuring their safety and dignity. This may include cleaning, shopping, washing ironing, cooking, personal care, managing finances, accessing the community. Service users are encouraged to participate in these activities with the staff.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing an excellent Learning Disabilities Service, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting Adults with Autism and/or Learning DisabilityNewly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career as part of this team may be considered. Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,605. - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - Three months initial free accommodation* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
We are seeking an appropriately-skilled and qualified Advanced Nurse Practitioner to join the A&E team at the major health facility on the beautiful Island of Guernsey, in the Channel Islands. You will work within the 12 bedded emergency department that treats all emergency attendances across the Island of Guernsey.The department comprises of 5 major bays, 1 paediatric bay, 2 resuscitation bay, an eye room, a triage room and minor assessment room.The department that treat approximately 18,000 patients a year both adults and children.Reporting to the Emergency Department Nurse Manager you will;- have advanced knowledge and skills in emergency care and be recognised as a clinically autonomous practitioner.- practice within emergency care to provide patient centred clinical care. This will encompass the skills of assessment, examination, diagnosis and treatment within their scope of practice within the ED. - work alongside the ED doctors to assist in the safe referral and discharge of patients with un-differentiated and undiagnosed presentations in any area of the ED.- work within their level of competence and locally agreed guidelines to facilitate care to meet the needs of patients and their families.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale. The Guernsey Band 8A salary range is £70,723 to £84,752 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH. Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital. This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community. Providing an excellent Critical care, the Unit is supported by modern equipment and reliant on Healthcare professionals recruited to a high standard. Person requirements: NMC-Registered Nurse Masters degree in Advanced Clinical Practice qualification Non-medical Prescribing qualification Current or recent post-registration Emergency Department experience at Band 7 levelCurrent EPALS/ALSThe benefits of working for the States of Guernsey include: - A higher-than-UK salary. - A £1,605 annual bonus - A flat rate 20% income tax. - No Council tax or VAT- On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.comIf this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Undertake appropriate job preparation prior to commencing repair, including safety precautions, panel preparation and body measurements
Identify the material used in the construction to enable the correct joining techniques and manufacturer specifications to be adhered to
Interpret relevant technical data and methods to make sure that any joints are in line with vehicle manufacturer specification and the vehicle/body panels are aligned correctly
Ability to identify and understand the correct joining technology
Remove, repair, and replace vehicle body panels and components of the vehicle safely and efficiently
Operate the correct repair tools, equipment and devices used in the process, panel pulling systems, jig and alignment tools, spot welders, brazing tools
Identify and communicate supplementary damage such as panels that were deemed to be reparable but once worked on were found to be beyond repair along with damage that could not be established on original inspection
Ability to detect and rectify faults within a vehicles structure that’s integral to its safety
Maintaining high standards of housekeeping
Training:Level 3 Vehicle Damage Panel Technician Apprenticeship Standard:
Our training partner will deliver a high-quality Level 3 Vehicle Damage Panel Technician programme here in our state-of-the-art bodyshop
No college attendance required
You will work alongside a highly skilled mentor who will support you in becoming a skilled and qualified vehicle panel technician
Level 2 maths and English Functional Skills (if not already achieved)
Training Outcome:
Following completion of your apprenticeship you can expect permanent employment as well as opportunities to progress into roles such as workshop controller, vehicle damage assessor or bodyshop manager
The opportunities are endless, having a highly regarded set of skills, apprentices can go on to develop their careers within the automotive sector following their own interests and ambitions
Employer Description:OC Motor Repairs Ltd is an accident repair centre that is part of the One Call Group of Companies. It has been established for over 10 years and is a group of insurance approved vehicle repair centres, working to ensure the highest quality standards are maintained. We specialise in car body repairs and accident crash repairs.
What began as a small, specialist repair operation has grown into a nationwide accident‑repair centre network trusted by motorists and insurers alike. Over 19 years of trading, we’ve invested in people, training and technology so we can handle today’s body, paint and safety‑system requirements with the same care and precision we’re known for.
Skilled techniciansOur team brings hands‑on experience, ongoing training and a practical, no‑jargon approach. From structural repairs and panel alignment to paint matching and refinishing, you get careful workmanship backed by clear communication.Built for modern vehicles (including EVs)We’re fully equipped for today’s cars, vans and EVs—specialist isolation procedures, battery‑safe bays, and the right diagnostic tools. That extends to ADAS resets and calibration, computerised alignment, and the latest refinishing systems for a durable, like‑new result.Manufacturer‑aligned methodsWe follow approved processes and reference manufacturer data for geometry, camera/radar calibration and repair techniques—so safety systems behave predictably and the finish stands the test of time.Working Hours :Typically, Monday - Friday, 8.00am - 4.30pm. with a 30-minute unpaid lunch breakSkills: Communication skills,Attention to detail,Organisation skills,Problem solving skills,Analytical skills,Logical,Team working,Creative,Initiative,Patience,Physical fitness....Read more...
Picking Operations
Pick orders accurately to customer requirements and follow all picking procedures, including quality checks, Lot numbers and expiry dates
Report any product issues immediately to the Warehouse Manager/Supervisor
Ensure all orders are quality checked; report and rectify any errors before dispatch
Pack goods into correct cartons, seal securely, wrap and label pallets, and move stock to Goods Out
Maintain communication with Line Managers regarding issues affecting productivity or quality
Use FLTs only if trained and licensed
FLT Duties
Keep the truck clean, complete daily log books, and report faults
Operate safely, reporting accidents or near misses
Put stock away accurately and record locations for traceability
Hand all paperwork to the correct individuals to maintain system accuracy
Goods In
Check deliveries against delivery notes and report deficiencies to Purchasing
Put stock away safely, recording storage locations
Scan paperwork to maintain traceability
Only open roller shutters when receiving or loading stock
Inform the Pharma team immediately of relevant deliveries
Use SAP effectively
Goods In – Container
Open containers only once the seal and container number match documentation; report discrepancies for investigation
Carry out visual checks before unloading and notify management of issues
Unload accurately, palletise goods, and put stock away after checks are complete
GDP
Adhere to GDP requirements at all times
Obtain temperature tickets where applicable and notify the pharma team immediately of pharmaceutical deliveries
Ensure CMR documentation is received when required
Protect goods from adverse weather and report discrepancies immediately
Ensure third‑party drivers are supervised while in the warehouse
Health & Safety
Maintain compliance with all H&S requirements including wearing PPE
Promote H&S awareness and report accidents, near misses and pest sightings
Maintain good hygiene and a clean work area to minimise contamination and accidents
Stock Count
Perform perpetual stock counts as requested
Support company stocktakes and attend planning meetings if required
Other Duties
Keep warehouse and pick-face areas presentable
Follow company holiday and sickness policies
Complete ad‑hoc tasks as instructed
Personal Profile
Pro‑active, positive individual who raises issues early
FLT trained; credible communicator at all levels
Approachable team player able to work independently
Strong communication and relationship‑building skills
Customer-focused and flexible with working hours and locations if needed
Able to meet deadlines and targets with high attention to detail
Role may evolve and additional tasks may be required over time.Training Outcome:Intention to offer full time role at the end of the apprenticeship.Employer Description:Crest Medical is a Wholesale Manufacturer of First Aid, Occupational Health Products, PPE and Consumer Health Products.Working Hours :Monday - Friday, 8.00am - 4.00pm.
2 x 15 min paid breaks and 1 x 30 minute unpaid break per day.Skills: Communication skills,IT skills,Attention to detail,Team working,Initiative,Punctuality,Flexible to overtime (desired),Interest in learning,Driving licence (desired)....Read more...
Shoreham Port is a thriving hub for cargo, commercial tenants, and marine services, welcoming vessels, customers, and partners from around the world every day. From project cargo movements to managing over 150 commercial tenants across our extensive property estate, our Commercial team plays a vital role in shaping the Port’s future.
No two days are the same—this is your chance to be at the heart of a busy, thriving maritime environment learning all aspect of the commercial business side.
As a Commercial Apprentice you will gain hands-on experience, working within a well-established knowledgeable team of commercial and operational experts whilst obtaining a Business Administration Level 3 qualification.
This is a rare opportunity to build a strong foundation in business development, customer management, marketing, and commercial operations, all within one of the South Coast’s most dynamic and community‑focused Trust Ports.
Key Tasks and Responsibilities
Supporting the Head of Commercial (HoC) with daily customer key account management and updating customer relationship manager system
Reviewing and reporting on cargo volumes and markets connected to the port.
Supporting HoC with new cargo quotations and updating new business pipeline.
Learning from the Operations Management team the types of operation required for each cargo.• Reviewing and reporting on regional competitor ports and operations – cargo trends and development / innovation.• Helping to ensure high standards of customer service is achieved with the Ports key accounts and new business enquiries.• Coordinate customer visits, port tours and meetings.• Attending commercial business development events as required• Assisting other members of the Shipping, Customs and Property teams as and when appropriate.• Opportunity to learn about other different commercial business areas within the port, including our large property commercial portfolio which has over 150 tenants and work with our hospitality venue port kitchen.• Any other duties as directed by full Commercial team.
Training:We offer a fully funded Level 3 (Business Administration) provided by Chichester College Group (CCG).
Your work schedule will be structured with 4 days a week in the office and 1 day a week attending college/studying remotely (term-time).Training Outcome:
Completion of Business Administration Level 3 opens several career paths within the fields of business development, customer management, marketing and commercial operations
Employer Description:Shoreham Port is a vital commercial hub with a proud history that dates back to 1760. Operating 24/7, our Port plays a crucial role in facilitating local and international trade, handling a diverse range of cargoes, including timber, steel, aggregates, bulks, glass, woodchip, and cereals. We provide a full range of marine services to commercial users including fishing vessels, and our marinas are home to many local leisure users. Beyond our core operations, we manage an extensive commercial property portfolio that supports over 170 small and medium-sized enterprises, including our own hospitality venue, Port Kitchen. Extensive onsite solar arrays and onshore wind turbines generate renewable energy, contributing towards our decade-long certification as an EcoPort.Working Hours :Monday to Friday, 8.00am to 5.00pm, with an hour for lunch. During term-time you will attend college, one day a week.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Team working,Initiative,Enthusiasm for business,Self motivation....Read more...
Customer Service Coordinator Hours: Full time, (Mon- Friday) 8.00 am – 5 pmSalary: £26,568 a yearEastbourne, East SussexWe are currently looking for a full time Customer Service Administrator to join the team within our East Sussex Wheelchair Service centre based in Eastbourne. Day to day you will handle calls from our service users, family members and healthcare professionals acting as the first point of contact for any queries or orders regarding our community healthcare equipment.As a wheelchair provider, Ross Care, work in partnership with the NHS to supply the necessary equipment to support people in their day to day life which can make a significant impact in giving people the confidence to live more independently. The Role:Customer Service Coordinator:
Communication – Responsible for answering daily calls and emails in a courteous/friendly manner.
Communicating any issues with orders to the customer service supervisor that are unable to be resolved by yourself to ensure effective solution/outcome in all cases.
Scheduling/Entering/Monitoring of Orders – Responsible for entering orders immediately onto the computer system in an effective manner when the order is received via a user, carer or family or from a prescriber. Responsible for making contact with service users and agreeing suitable delivery/collection/service time.
Responsible for scheduling, updating and closing the orders within set time frames.
Appointments – To assist with the arrangement of booking appointments with the clients, next of kin, carers, suppliers.Queries/Enquires – Responsible for dealing with all queries from prescribers, service users, carers and colleagues.Administration – Responsible for the daily efficient running and accounting of all administrative operational systems within the repair and clinical areas of the customer service.Hardware – Ensure that the IT equipment is maintained and functional. Responsible for the safekeeping of your own computer.General – Responsible for helping out in required area of the customer service. Flexibility is therefore required to ensure that the service centre remains effective and efficient, and to manage and cover for other staff in their absence.
Undertake the job in line with Ross Care competencies as follows:
Achieves business results and adds value to the serviceFocuses on internal and external customersBuilds and maintains effective teamwork with colleaguesEmbraces change , stay calm and professional at all times
Perform duties according to all Company policies, procedures and instructions.This job description shall not limit your role; you will also be expected to carry out any other duties that your supervisor or manager feels are within your capabilities and skill set. The above information may not cover everything involved in the position but indicates the size and scope of the role and may be subject to change as the role develops.About you:
Strong experience within a similar busy and fast paced environment with telephone customer service experience being beneficialExcellent communication skills and ability to empathise. Calm under pressure.Previous administration and diary management experience is advantageousProfessional and confident manner over the telephone and via email.Good attention to detail, accuracy and be able to multitask.Competent IT skills with an ability to learn new systemsQualified to GCSE level or equivalentAn enthusiastic, motivated , positive and approachable individual who strives to succeed.
What can we offer you?
Permanent, full-time contract after probationary period ( 6 months)25 days holiday FTE , (plus Bank Holidays)Company Pension SchemeLife AssuranceFree on-site parking
INDLS Equals One is an advertising and recruitment agency working on behalf of our client to promote this vacancy. You may be contacted directly by the employer should they wish to progress your application. Due to the number of applications we receive, we are unable to provide specific feedback if your application is unsuccessful.....Read more...
A typical week at LPS Real Estate is busy and varied, providing a practical look at the full lettings and management cycle. While the role is primarily based in our Tithebarn Street office, you will be central to our daily operations, ensuring that both our tenants and landlords receive a professional and seamless service.
You will play a crucial role in the lettings process, from the very first step of listing a property to the final move-in. This starts with preparing and uploading property details to our own website and major property portals, ensuring the descriptions are accurate and the listings go live to attract interest. From there, you will help handle the initial enquiries and answer the phones to assist people looking for their next home.
Once a tenant is found, you will be responsible for the start-to-finish process of a move-in, which entails conducting tenant referencing, requesting credit checks and ensuring all necessary paperwork is completed. Looking after our landlords and their properties is a key part of this role. You will learn the essential and always evolving legal compliance that keeps a modern agency running, from ensuring gas and electrical safety certificates are up to date to drafting the tenancy agreements themselves and ensuring they are correctly signed and stored.
A significant part of your work involves overseeing property management and processing maintenance issues. This involves assessing a request, communicating clearly with the landlord for approval, and then coordinating with our trusted contractors to get the job done. In this industry, you often act as the bridge between a tenant needing help and a landlord looking for a solution, which requires you to be a good listener and a clear communicator.
We are currently onboarding a brand-new cloud-based CRM system, so it is a great time to join us and learn the software alongside the rest of the team.Training Outcome:Our goal at LPS is always to invest in our people for the long term. We don't view an apprenticeship as a temporary role; we see it as a pathway to becoming a permanent, essential member of our team. Upon successful completion of your apprenticeship, we hope to offer you a permanent position within the company as a Property Manager / Lettings & Sales Negotiator and would be happy to continue with additional training once the initial apprenticeship course was completed.
Whatever route you decide to take, you will leave your apprenticeship with a skillset that is highly sought-after and you will have a solid professional foundation from a company with over 21 years of industry experience.Employer Description:LPS Real Estate is an independent agency specialising in the Liverpool property market. While we offer a full range of residential services, our business is primarily built on property management and lettings, which makes up about 85% of our daily operations. The remaining 15% of our work is dedicated to residential sales, allowing us to provide a comprehensive service to clients looking to buy, sell or invest in the city.
Our portfolio is as diverse as Liverpool itself. We manage everything from modern city-centre apartments and large residential blocks to traditional family homes in the surrounding Merseyside suburbs.
A key part of our identity is our commitment to using modern tools. We are a tech-forward, cloud-based agency, utilising industry-leading systems to manage rent rolls, maintenance tracking and legal compliance with precision. For us, integrating this technology is about efficiency; it allows our team to move away from manual, paper-based administration and focus on delivering a high-quality, personal service to our tenants and landlords.
At the heart of LPS is a small, tight-knit team that operates with a collaborative mindset. We take pride in our "boutique" approach, which allows us to offer a level of tailored service that larger corporate firms often struggle to match. Our office environment is fast-paced, and every team member is involved in the day-to-day success of the business. We don't just list properties; we manage them with a detail-oriented focus to ensure every home in our care meets the highest safety and legal standards.
We are based in the heart of Liverpool’s Business District on Tithebarn Street. This central location places us at the core of the city’s professional life, just a short walk from major transport links.
This year marks our 21st year in business. Over the last two decades, we have evolved from a local start-up into a respected, "no-nonsense" firm with a deep understanding of the Liverpool landscape. We have navigated various market shifts by remaining transparent and adaptable, which has helped us build a loyal base of landlords and investors who have stayed with us for years.
After 21 years of growth, our mission remains the same: to provide honest, expert property services backed by the most efficient technology on the market.
Working Hours :Monday to Friday 9am- 5.30pm (with one hour lunch)Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Complex Residential team as Band 5 Team Leader on the beautiful Island of Guernsey, in the Channel Islands.The site is a newly opened purpose-built facility providing support for 14 Service Users in single self-contained flats. The flats are in a fantastic location - flat for wheelchair usersnear the beach, shops and cafés and access to bus routes.Well-equipped and appointed with key-considerations for Service Users with profound leaning and physical disabilities; safely enclosed garden, ceiling track hoists and sensory-sensitive colour schemes.Reporting to the Band 6 Deputy Manager, you will provide and oversee care and support for your Service Users, leading and motivating the Band 3 and Band 4 Support Workers in your team. The Service Users have varying degrees of learning disabilities, including autism, sensory and physical disabilities, including those who require 24 hour care and assistance with daily living tasks, and to access the wider community. Guernsey provides a comprehensive and high quality Health and Social Care service to Adults with Learning Disabilities over 18 across the island.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 5 salary range is £38,744 to £49,970 plus an annual bonus of £1,605 and higher unsocial hours enhancements; 36%The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of the British Isles' finest and best-kept beaches, a mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.Person Requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Current or recent experience supporting Adults with Autism and/or Learning Disability including newly or soon-to-qualify Learning Disabilities Nurses looking to start their post-registration career as part of this specialist Complex Residential team.Current clean driving licence.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.The benefits of working in Guernsey include: - A higher-than-UK salary.- An annual bonus of £1,605 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directive We are a leading healthcare recruitment partner with particular expertise in the placement of the full range of Learning Disabilities staff.As a nurse-led consultancy, our detailed understanding of the complexity of LD roles places us in an excellent position to match your skills with the specific requirements of our Recruiting Managers.For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from suitably-experienced Mental Health Nurses to join the small but vital Dementia Day Centre team, part of the Older Adult Community Mental Health team on the beautiful Island of Guernsey, in the Channel Islands.The Day Centre operates Monday to Friday 08:00-16:00 and provides care for up to 16 Service Users with a diagnoses of Dementia between 09:30-15:00. The team comprises a Band 7 Manager for whom this role would deputise, a Band 5 Staff Nurse and seven Band 3 Activities Co-ordinators. All Nursing staff manage medication administration, physical health monitoring but adopt very much a team player role in the delivery of the best possible environment for the Service Users. This is a specialist service, maximizing wellbeing and opportunities for older people living with dementia and mental illness whilst ensuring respect, dignity and choice.The service uses therapeutic activities to help; reduce social isolation, encourage hobbies & interests, enhance well being, build relationships, increase confidence, maintain independence, improve / maintain daily living skills and provide essential carer respite.The service also provides an in-house bathing service for Service Users who are unable to access the bath or shower at home. Activities include seated exercise, physical games, arts and crafts, cooking, outings, entertainment, films, music and a sing-along’s, bingo quizzes and reminiscence alongside congnitive stimulation therapy.The site also has a garden where Service Users are able to grow their flowers and vegetables. Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 6A salary range is £47,946 to £64,108 plus an annual bonus of £1,605 Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.The States of Guernsey delivers a diverse range of healthcare services within the hospital, and supporting people in the wider community. They have recently launched their Island-wide Dementia Framework; striving to make the island Dementia Friendly so that their older population feel valued and are treated with the dignity and respect that they so rightly deserve.All of this is reliant on the excellent calibre of Nurses recruited to a very high standard.Person requirements:- Registered Mental Health Nurse with full NMC registration.- A minimum of two years current or recent Band 5 Community Older Adult Mental Health, or specifically Dementia-specific experience.- A team player with a very hands-on approach to working in a small teamThe benefits of working in Guernsey include: - A higher-than-UK salary. - A generous bonus scheme; £1,605 annually plus an additional £3,000 at completion of 2 & 4 years (ongoing annual bonus thereafter) - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...