As a Light Vehicle Technician, you will:
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.Training:Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations.
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To be responsible for the efficient running of the office
Managing correspondence
Communicate with clients with regard to their care
Maintaining and updating client files and preparing staff files
Chasing references
Advertising and booking interviews
To liaise closely with the Care Manager, Assistant Manager, Care Co-ordinator, Care Supervisor, Office Administrator, clients and care workers
General office duties
Maintaining filing system
Answering phone calls
Ensuring staff training is up to date.
Adhering to the Company’s Policies and Procedures
To adhere to all Prestige Care & Support Ltd systems
Any other ad hoc duties that are requested
Liaise with Local Authority and other health professionals
To meet and greet clients and visitors and to provide refreshments
Training:
Full on-the-job and off-the-Job training will be delivered, supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if required)
Full training will be given, leading to a recognised Business Administrator apprenticeship standard
Training Outcome:
Future prospects of a full-time position within our organisation should you be successful within the progression of your apprenticeship
Employer Description:At Prestige Care & Support Ltd, we have dedicated care workers who are experienced, trained and fully qualified. We work together as a team to help improve the quality of life for people with care needs throughout the Borough of Havering. We know and understand how important it is for our clients to stay as independent as they can be and we are here to help support you by designing a tailor made package.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour unpaid lunch each day.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Understanding,Interpersonal skills,Professionalism,Flexible and reliable,Excellent telephone manner....Read more...
Your key tasks will include:
The initial contact for all subcontractor jobs, actively pursuing updates and confirmation dates through telephone calls and emails. Maintaining a record of all details in a spreadsheet and the internal system.
Updating internal system with job progression and completion data for jobs.
Managing all department PPM works. Planning these jobs with the client and dealing with compliance certificates.
Generating purchase orders and contracts.
Answer incoming calls to the business/helpdesk and action accordingly.
Aiding in the upkeep of the office email inbox, which includes logging jobs and quotation requests as necessary.
Assisting in office procedures and functions.
Generating client invoices up to the value of 1k.
Training:As an apprentice, you will have the opportunity to study the following through this apprenticeship:
Apprenticeship in Business Administration Level 3.
English and Maths if required.
Training Outcome:This is the first step in a path to become a FM professional and take further qualifications and training to become a team leader or manager in your future career path.Employer Description:We are a property and facilities business turning over around ten million pounds a year with a growth plan to take us to twenty million pounds a year. We deliver facilities services, planned preventive maintenance, building refurbishments, new builds and extensions, new roofs and disaster recovery for floods and fire damage.
We are proud of our people and inspire the highest standards of work and customer service for our clients no matter what the challenge. As part of our service administration team, you would be taking calls from a client with a broken window, an electrical socket with no power to a major gas leak all that need an emergency response. Then supporting the business delivers these solutions.Working Hours :Monday to Friday, 08:00 to 17:00, with one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good Knowledge of MS Office....Read more...
Day-to-day tasks include:
Assist with the new client account opening process as appropriate
Assist with drafting client reports and correspondence that would accompany valuations, dealing with letters, Investment Manager recommendations, and responses to ad hoc client requests or queries
Typing and filing
Present documents professionally and in an appropriate format for Investment Manager sign-off
Proof-read and check documents
Follow up promptly on unfamiliar terminology, unclear speech or corrections
Maintain filing systems, update information regularly and ensure the internal CRM system is kept up to date
Ensure filing systems are checked before the annual File Review
Proactively look for efficiencies and potential process improvements
Complete SharePoint forms for Investment Manager approval
Prepare payment, receipt, transfer and other forms for Investment Manager approval
Help resolve administrative queries
Take telephone messages and relay them to the Investment Manager
Ensure client background & suitability reports are kept up to date
Provide desk administration cover during periods of high volume, illness or other absence
Make low risk payments via CRM up to £50k
Any other ad hoc team administration as required
Help resolve and respond to administrative queries from clients, referring, where appropriate, to the Investment Manager
Develop relationships with clients by arranging and assisting at meetings as appropriate, including the preparation of necessary documentation
Check dealing data to ensure reporting procedures are followed correctly
Prepare transactions on the Firm’s systems for processing by the Investment Manager
Training:A two-year placement that offers exposure and learning in all areas of the Investment Management Area via a 24-month programme of learning on the job.
The successful candidate will be provided with a Skills Coach, mentor and allocated appropriate time to learn and demonstrate the knowledge, skills and behaviour of the apprenticeship.
The role is based at our London office.
Qualifications achieved on successful completion of the programme.
Level 4 Investment Operations Specialist Apprenticeship
CISI Investment Advice Diploma
Training Outcome:Continued career in financial services, investment management support. Employer Description:JM Finn offers a high quality, personalised investment management service that aims to meet the individual demands of today's private and professional investors. Designed to help guide our clients through the increasingly complex investment world, our personalised approach draws on traditional client service values. We have over £11bn of funds under management on behalf of over 18,500 client accounts, of which many are for families who have had investments overseen by JM Finn for several generations. We are seeking candidates with a strong motivation to work in Operations, a commitment to professionalism, a keen understanding of our business and a demonstrable desire for a long-term career within wealth management.Working Hours :Monday to Friday, 8:30am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Team working....Read more...
As an Apprentice, you’ll work on a wide range of technology – laptops, tablets, interactive classroom screens, cloud platforms, and security systems – while supporting staff and students across our primary schools.
Day-Day Responsibilities:
Helpdesk & User Support
Respond promptly to IT queries via helpdesk, email, phone, and in person.
Triaging and resolving basic issues; escalate more complex ones to the IT Manager.
Provide occasional support at school events (evenings/out-of-hours).
Hardware & Software Maintenance
Set up and maintain laptops, desktops, tablets, peripherals, AV systems, printers, and ID/badge systems.
Ensure timely installation of OS updates, antivirus, and software patches.
Monitor asset inventory and manage records accurately.
Network & Infrastructure Support
Assist with basic network troubleshooting and maintenance tasks under supervision.
Support remote access and mobile device connectivity.
Documentation & Compliance
Log tickets and maintain documentation in the helpdesk system, including resolutions and procedures.
Produce simple user guides and contribute to the ICT knowledge base.
Adhere to GDPR, Child Protection, Safeguarding, Health & Safety policies.
Training:Commit to off-the-job training (20% of working hours) toward the apprenticeship standard with Babington College.
Attend regular reviews with the assigned trainer and IT Manager if required. Training Outcome:Level 4 Apprenticeship.Employer Description:Our Lady of Grace Catholic Academy Trust is a multi-academy trust comprising seven primary schools and our central team in East London.Our mission is for all pupils to receive the best possible education within a Catholic ethos; embracing children of all faiths and no faith. Our schools are pivotal in the communities they serve, offering support and working towards common goals. Our pupils are joyful, celebratory and ambitious in their learning, for themselves and in support of others.
We are committed to continually increasing opportunities for partnership working across all of our schools resulting in an outstanding education offer for all. The well-being of our pupils, staff and stakeholders is of utmost importance to us and we strive to produce high achievers academically, professionally and personally through faith, collaboration and opportunity. Working Hours :Monday to Friday between 8.30am - 4.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Provide customer service to residents and customers
Arrange appointments for residents with trades people in a cost effective and organised manner
Dealing with queries from residents and changing appointments.
Rescheduling appointments using our planning tools
Logging current jobs onto our job management system/database
Updating and changing information as the job changes
Ordering equipment needed for the job
Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants
Keeping all activity logged and up to date in an accurate manner.
Liaising with staff at customer sites keeping them up to date with progress information
Follow the company’s policies and procedures at all times
Cooperate with colleagues from other departments in a timely manner if and when necessary
Provide information to your Line Manager in a timely manner when requested to do so
Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance
Ensure college course attendance is 100% and college absence communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college
Communicate any absence from work as per your contractual terms and conditions
Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager
Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship
Training:
You will attend college one day per week (virtually) working towards the Level 3 Business Administration standard
Training Outcome:
Opportunity for permanant work on successful completion of apprenticeship
Employer Description:AxisCLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.Working Hours :Monday - Friday. Start times will vary depending on contract.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
Onboarding
Support the onboarding of new hires into BambooHR, including setting up new starters on Avantus, ExpenseIn and Astute.
Issue employment offers and new starter packs, monitoring onboarding progress and ensuring new starter information is accurately recorded on employee profiles.
Completing and recording right-to-work checks and ensuring that all employees are legally entitled to work in the UK.
Conducting reference checks and ensuring these are in place for every employee.
Offboarding
Process relevant BambooHR offboarding tasks.
Respond to any external requests for employment references.
Payroll
Distribution of P45, P11d and P60 documentation to employees in a timely manner.
Pension administration via the Company’s benefit portal (Avantus) and internally via payroll.
Collate new starter documentation, including P45S, starter checklists and employee appointment forms, and uploading records accurately to BambooHR profiles.
HRIS & System Management
Update the Company’s HRIS (BambooHR) with starters, leavers and any changes to employees’ terms and conditions of employment.
Update BambooHR with monthly pension changes and new enrolments to various benefits.
Recruitment
Liaising with candidates, agencies and hiring managers to schedule interviews.
Assist in managing the careers inbox, including processing referrals and recruitment-related queries.
Talent Development Management
Support the organisation and scheduling of learning activities, workshops and programmes.
Completion of e‑learning modules, proactively chasing outstanding training and escalating non‑completion to the Talent Development Manager where required.
Support the Talent Development Manager in preparing training materials, joining instructions and learner communications.
General
Support for HR initiatives throughout the people cycle.
Electronic filing of employee records and miscellaneous correspondence.
Training:Study will take place on-site, in the workplace.Training Outcome:We are open to candidates looking form Level 3 upwards.Employer Description:At London Square, our success isn’t just about numbers – it’s about people, place and purpose. As a fast-growing developer focused on London, our mission is simple: to create places that reflect the capital at its best – dynamic, diverse and full of life. Over the past two years, we’ve brought more than £2bn of capital into London living - and we’re only getting started. We are part of Aldar, the UAE’s leading real estate developer, investor, and manager. Together, we are committed to creating world-class developments, anchored in high quality design, sustainability, and outstanding customer service.Working Hours :Monday to Friday 9am - 5.30pm, 1 hour for lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills....Read more...
You will support audit planning, evidence gathering and testing, help track actions through the risk management system, and contribute to clear reporting for stakeholders and governance forums. It is a great opportunity to build practical skills in assurance, data and reporting, and confident professional communication while working with teams across the practice. Birmingham based with element of travel to other offices.
Job description:
Our purpose is to positively impact people’s lives. We achieve this by delivering exceptional service and creating opportunities that make a real difference - for our clients, end users, our people, and the planet.
The purpose of the Risk and Compliance Apprentice role is to support the Risk and Assurance Function by learning and assisting with risk management, audit, and compliance activities that help to safeguard the business.
You will join a new, rapidly growing team, with lots of room for growth and opportunity and getting involved in a wide range of audit and risk to help shape the risk and assurance department. You will have the opportunity to be involved in high value adding projects.
Some travel is required - London, Mid and North offices. (travel to non-base office is covered) Driving not essential but beneficial.
We encourage new starters to be in the office, but this role does offer the potential for 3 days in the office and 2 days working from home (flexible days depending on the needs of the role)
Duties and responsibilities:
Undertake internal audits for ISO standards
Support compliance audits
Testing and recommending improvements
Writing reports
Meeting with key stakeholders across the business to report key findings
Support the Manager with Risk Management
Making sure risk owners are providing updates on their risk
Maintaining Risk Management System (JCAD)
Attend risk panel meetings/workshops across the business group to facilitate cross business risk discussion on ideas about best practices to drive operational business controls.
Support Risk Manager with detailed risk-based audit work
Support in the delivery of risk training
Prepare reports and papers that go to risk and assurance group/Management Group
Set up and schedule meetings and workshops
Coordinate effective management of risk and assurance function
Elements of governance such as maintaining policies, procedures, checklists using Policies and Operational Procedure store (POPS). Requires document owners – forces regular updates
Training:
BPP apprenticeship training programmes are delivered virtually by our fully qualified and industry-experienced training team
Using their expert knowledge, we’ve purposefully built our programmes around the real-world use of modern technology, so that the skills we create can be directly applied in the workplace
Throughout the apprenticeship learners receive coaching, help and guidance from a dedicated team who are there to ensure they get the most from their work experience
Training Outcome:
Move to Senior Compliance Officer level
Be involved in more complex level work (compliance, audit and risk management)
Opportunities for management roles
Rapidly growing business, lots of opportunity
Employer Description:With nearly 50 years of experience, Baily Garner LLP is a leading multidisciplinary construction consultancy with over 300 employees and offices in Eltham, Manchester, and Birmingham—delivering national coverage. We provide a full suite of services including Architecture, Building Surveying, Quantity Surveying, Project Management, M&E Engineering, Sustainability Consulting, and more.Working Hours :Monday - Friday, Flexible start times: 8.00am - 4.00pm, 9.00am - 5.00pm, 10.00am - 6.00pm,Skills: Communication skills,Attention to detail,IT literate,Self- motivated,Ambition to grow,Proactive,Willingness to learn,Collaborative,Assured,Innovative,Willing to voice opinions,Assertive communicator....Read more...
Service Desk Engineer – Preston Brook
£40,000 PA
IT department within a leading construction engineering business is seeking a highly proactive and analytical Service Desk Engineer to join them on a permanent basis. This is a stand-alone on-site IT role, working autonomously day-to-day, while being fully supported by a centralised main IT department.
You will be responsible for logging, diagnosing, and resolving issues across a range of hardware and software systems. The role involves providing escalation support to 1st line IT technicians, liaising with other internal IT functions and external vendors and ensuring the delivery of a consistently high level of IT support across the business.
This position is also client-facing, requiring regular interaction with internal stakeholders and users. As such, excellent communication skills, a professional approach and the ability to explain technical issues clearly to non-technical users are essential.
Key Responsibilities:
Provide end-user support to VIPs and users via telephone, remote support, email, and face-to-face
Prioritise and manage workflow through the ITSM system (ServiceNow)
Conduct on-site technical investigations and escalate issues to ensure timely resolution
Collaborate with IT team members and support 1st and 2nd line IT teams
Install, update, maintain, and support various software packages and hardware
Perform Active Directory administration and deploy software via Endpoint Manager
Support SIP/VOIP telephony and video conference systems
Configure and support iOS/Android mobile devices and 4G/5G dongles
Assist with IT projects and maintain technical documentation
Qualifications and Skills:
Microsoft certifications (desired)
Experience with ITSM systems
Proficiency in Windows Operating Systems, Active Directory, Office 365, and Microsoft Teams
Understanding of anti-virus products, web gateway filtering, and networking concepts
Strong communication, problem-solving, and customer service skills
Ability to work under pressure and prioritize tasks effectively
Please note; you must have a UK driver’s license/own vehicle for this position.....Read more...
Support the full onboarding process from offer to induction, including contracts, system onboarding via Greenhouse and HR Hub, and completing onboarding checklists for associates, trainees and business services staff
Arrange background, Right to Work, visa and conflict checks, and flag any issues to the Senior HR Manager
Circulate joiner, leaver and change updates and coordinate induction schedules and mandatory training audits
Assist the Recruitment Specialist with end-to-end recruitment processes
Coordinate interviews and assessments with candidates, agencies and hiring managers
Gather interview feedback, maintain candidate records on Greenhouse Recruiter, respond to queries, post job adverts and support CV screening
Coordinate work experience and internship applications and placements
Prepare HR documentation such as probation letters and update London office structure charts
Support CSR communications and undertake additional HR duties as required
Training:Training will be on the job, and will take place in the London office.Training Outcome:Possibility to become a HR Assistant after completion of the apprenticeship.Employer Description:Fried Frank's 750 lawyers are located in the key financial and government centers of New York, Washington, DC, London, Frankfurt and Brussels. We proudly serve many of the world’s leading corporations, investment funds and financial institutions.Working Hours :Monday to Friday - 9.30am to 5.30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Team working,Initiative,Non judgemental,Patience....Read more...
Book in new RFQ’s into the system via the company tracker (Excel Spreadsheet)
Save details such as; drawings, models, and technical information into relevant electronic folders
Send enquiries to internal and external approved suppliers in a timely manner
Chase sources for prices, lead times etc. to enable deadlines for quoting are met
Collate all of the data received into the specific electronic folders and add information into a spreadsheet summary
Present an overview to the team so a decision can be made in regard to the final pricing of the quote to the customer
Put together and submit quote
Update tracker with all of the information
Provide a copy of the quote to his/her Line Manager (Jack Butlin) and the Group Sales Manager (Wayne Moseley)
From receipt of a customer PO (purchase order): Complete contract review, compile the necessary paperwork that is required and distributed with the relevant Shield facility which will assist with their sample and production planning as per the quote
Working on AI projects to assist with the development of new techniques sales related
Training:
Business Administrator Level 3 Apprenticeship Standard
You will attend college, one day every two weeks at the Freemens Park Campus
Training Outcome:
Following a sucessful apprenticeship, there would be a full time role and progression into a career in Sales/ Engineering
Employer Description:The opportunity to join one of the largest privately owned Engineering Groups in the Midlands. Anyone wishing to progress in a Manufacturing environment will be given a development plan with regular reviews and incentives to add value to themself as well as The Shield Group.Working Hours :08.00– 17.00 (Monday– Thursday) Included- 30 minutes unpaid lunch break
08.00– 12.00 (Friday) No lunch break due to finishing earlySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Reliability,Consistency....Read more...
Create / Update QMS documentation
Carry out dimensional inspection activities on finished product
Lead and put into place new quality initiatives / projects
Ensure that the existing FVC quality system and contract requirements are communicated effectively
Compiling and processing relevant documentation for customer and product qualifications (APQP, PPQ, PPAP, MQCP, FAIRS)
Issuing salvage plans for defective product
Ensuring robust corrective actions are identified in relation to non-conformances
Investigate customer complaints in line with company procedures
Ensure compliance with industry regulations and quality standards
Assist the quality manager maintain AS9100, NADCAP and Customer approvals, plan and conduct internal audits
Continually develop the quality procedures
Promote the importance of improving cost of quality performance throughout the business unit, delivering training where required
Participation in department quality meetings
Preparation and presentation of quality statistics reports and data
Assist with audits in accordance with the Paralloy Ltd Group schedule
Training:
Training will be work place based with the remote support from a provider
Training Outcome:
Route to quality Engineer/Manager
Employer Description:With origins rooted in the UK’s steel industry, Paralloy & Firth Vickers takes pride in capably serving many of the world’s most challenging industries.
We manufacture centrifugally cast products and solutions whose reliability provides exceptional value to our customers year after year. From power generation and transportation to manufacturing and critical chemical industries, our products are used to drive the modern world.
Our quality products have always been designed to meet exacting, often bespoke, standards.
Our clients’ need for precision and rapid delivery has driven us to develop efficient processes that result in extremely short lead times; ideal for time-sensitive projects and urgent or emergency-based requirements. Working Hours :Monday to Thursday, 7.30am - 4.00pm and Friday, 7.30am - 12.30pmSkills: Communication skills,IT skills,Attention to detail,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
To support the project team in preparing and updating project management documentation following CPI’s Project Management process
To coordinate with and assist project managers in the day-to-day running of projects
To manipulate and format project data
To gain approval of, refining and updating project documentation
To help prepare and maintain communication plans, such as arranging and participating in project meetings
To help facilitate project progress via interaction with CPI’s functions
To communicate with internal and external stakeholders across a range of projects
To have awareness, understanding and support of risk management
To support the Project Management Office (PMO) as required
To support and increase awareness of governance practices within projects
To contribute to the operation of the project teams, supporting the continuous development and improvement of CPI’s Project Management processes
To support the Project Manager’s with CPI’s Purchase Request System (PRS)
To understand and support CPI’s project management processes throughout a project lifecycle
To execute the lessons learnt process to maximise learning for CPI
To follow up upon the status of actions
To carry out project administration tasks
To support project compliance requirements
Upon completion of the apprenticeship, be proficient in running and delivering a small-sized project meeting to time, quality, and cost requirements
Training Outcome:Junior Project Manager / Project Coordinator
Focus: Managing smaller projects or defined workstreams independently
Responsibilities:- Planning and tracking tasks- Managing stakeholders on low-risk projects- Budget tracking (small-scale)
Typical timeframe: 0–2 years after apprenticeship
Project Manager
Focus: Full ownership of projects
Responsibilities:- End-to-end project delivery- Budget, risk, and resource management- Senior stakeholder engagement
Senior Project Manager
Focus: Large, complex, or high-risk projects
Responsibilities:- Managing multiple projects- Coaching junior PMs- Strategic decision-making
Often requires strong commercial and leadership skills
Employer Description:At CPI we work with our partners to translate inventions into products and processes that enhance health and well-being, protect and improve our environment and increase productivity across industries. With a deep understanding of innovation processes and funding, outstanding technical expertise and industry relevant assets, we enable products and processes to be quickly and cost-effectively brought to market.Working Hours :Monday to Thursday 8:30am to 5pm and Friday 8:30am to 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Physical fitness....Read more...
Key Responsibilities
Core Operations & Data Administration:
Data Administration:
Ensure employee information is accurately entered and updated in HR systems and spreadsheets. Learn the necessary processes for informing key contacts (Payroll, Finance, etc.) of these changes
System Maintenance:
Assist with accurate data entry and maintenance within Workday and external statutory portals
Payroll Input Assistance:
Help the team prepare data for payroll, specifically by gathering and verifying information related to employee leave of absence and variable allowances
Benefits Coordination:
Assist with the administrative tasks required to coordinate the renewals of benefits and insurance policies
Process Execution:
Maintain rigorous attention to detail and accuracy in executing all processes
Employee Support & Compliance:
First-Line Query Resolution:
Monitor the AskPX ticketing system, triage incoming employee and manager queries, and either resolve basic questions or quickly route complex issues to the correct specialist
Onboarding & Offboarding Support:
Assist with the coordination of tasks for new hires and departing employees
Compliance Support:
Help monitor employees who require visas (whether sponsored or not) and assist with collecting documentation to ensure full local compliance
Preparation of letters (offers, contracts, change of terms, probations etc)
Continuous Improvement:
Project Execution:
Collaborate with the EMEA People Operations team to execute specific administrative tasks related to broader People Operations initiatives and priorities
Balance work responsibilities with your apprenticeship qualification requirements
Key Competencies:
We are looking for an individual with:
Foundational Knowledge:
A keen interest in starting a career in HR administration, HR operations, or a similar field, with a focus on the UK and Ireland
Collaboration:
A willingness to learn to work both independently on tasks and collaboratively across different teams
Attention to Detail:
Excellent focus on detail and accuracy, especially when handling data and legal documentation
Learning Mindset:
A proactive and curious approach to learning about local labor laws and employment practices
Communication:
Excellent English language skills. Knowledge of other European languages will be an asset
Tech Aptitude (an advantage but not necessary):
Prior exposure to a corporate HR shared services environment or a large HR Information System like Workday would be beneficial but not required
Training:
An apprenticeship includes regular training with a college or other training organisation
At least 20% of your working hours will be spent training or studyingInformation Communication Technician Level 3 apprenticeship standard
You will also receive full training and support from the Just IT Apprenticeship team to increase your skills
Your training will include gaining a Level 3 Information Communication qualification
Training Outcome:
Over 90% of our apprentices move on to permanent full-time employment in the tech industry
There are also opportunities to extend your training with a higher-level Apprenticeship Programme
We have already helped over 1000 people start their tech and digital careers with an apprenticeship
Employer Description:Trimble connected solutions give you a better way to work. Whether you design and construct buildings, operate and maintain infrastructure, optimize global supply chains or map the world, Trimble keeps your projects moving.Working Hours :Monday - Friday, 9.00am - 5.00pmSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative....Read more...
This role is within our branch at Leeds, customer service practitioners are within a team tasked with taking customer orders, processing these and ensuring high levels of customer service. The role reports to the Branch Manager, with high levels of communication, ownership of each task and teamwork being most important. This role is an opportunity to grow relationships within the team, suppliers and our customers.
Responsibilities:
Taking orders from customers over the phone and calling customers regarding orders.
Advising customers on the best product for them.
Working with the sales team to ensure high levels of customer service.
Working with the Technical Team to learn product details and help with advising customers.
Generating orders to suppliers for back orders and stock items.
Processing and checking customer orders on the computer system and physically.
Training Outcome:Full-time permanent role on completion of apprenticeship, subject to performance.Employer Description:Carlac is a leading distribution company supplying Car refinish, Commercial vehicle refinish/builders and light industrial coating sectors, a family business running for over 55 years. Carlac supply a wide range of products from manufacturers around the world and all recognised brands with the different sectors. High service levels and certified training courses are available to Carlac customers. Working Hours :08:00 - 17:00, Monday - Thursday. 08:00 - 15:00, Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience....Read more...
As a Customer Services Apprentice in the Library Service, you will welcome and enrol new members and introduce them to the fantastic services across Rochdale Borough Libraries, and make our spaces vibrant and inviting.
You will use our Library Management system to help customers borrow, return and renew items, and process bibliographical searches and requests. You will assist in stock maintenance and displays
You will direct customers to the right services for support, and you will support customers in the use of library computers, as well as printing, photocopying and scanning facilities
You will provide cover across several different libraries across the borough, and play a key role in promoting and supporting events and activities that bring our community together
Work towards and complete the Customer Service Level 2 Apprenticeship programme
Undertake varied duties as set out by the placement line manager
Undertake different roles within the placement team as directed to support learning and development
Training:
Customer Service Level 2 Apprenticeship Standard
Apprenticeship learning will take place in the workplace & at Rochdale Training one day per month
Training Outcome:
Progression is offered to the correct candidate
Employer Description:Rochdale Council builds success and prosperity with our citizens and partners, whilst protecting our vulnerable people.Working Hours :Monday to Friday. Shifts to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Number skills,Creative....Read more...
Applications are invited from suitably committed and experienced senior Social Workers to join the Children in Care Team as Deputy Team Manager on the beautiful Island of Guernsey, in the Channel Islands.The salary range for this post is £69,469 up to £78,250 dependant on experience Reporting to the Team Manager you will;- assist and provide effective leadership and supervision to the Children in Care (CIC) Team and Leaving Care Services. - assist in the management of the effective provision of social work services provided by the CIC Team and Leaving Care service. - ensure the core functions of the team operate to a good quality and are effective in safeguarding and promoting the wellbeing of children and Young people in line with the Corporate Parenting Strategy and the Children and Young People’s Plan. - develop and sustain resources whilst maintaining morale, flexibility and quality of service. - deputise for the Team Manager in the Manager’s absence. The Children in Need Team is responsible for undertaking assessments of children and families, developing intervention plans for children in need and supporting children, young people, and their families to achieve positive outcomes including those children subject of Care Requirements in accordance with the Children (Guernsey and Alderney) Law 2008. The Law has introduced fundamental and significant changes to how concerns relating to children and young people are dealt with and is based broadly on the Children’s Hearing System in Scotland.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbour town in St. Peter's Port, the island's capital.The States of Guernsey delivers a diverse range of care; their Social Work service provides an excellent Children and Families Service, supported by Social Workers recruited to a very high standard.Person requirements: - Qualified Social Worker with current full UK statutory registration - At least five years post-registration UK experience in Children and Families statutory settings.- Extensive knowledge and understanding of relevant legislation, local and UK best practice guidance and regulations, National Minimum Standards and policies and procedures pertinent to Children in Care and Leaving Care services. - Supervisory or Management experience including deputising for Management in their absence - Be in possession of a clean and current car driving licence; own vehicle required, (mileage expensed at full rate)The benefits of working in Guernsey include: - A higher-than-UK salary. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - A generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low.*Full T&C in relocation directive For an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Hughenden Valley Surgery have a fantastic opportunity for an apprentice business administrator to join their team.
Provide administrative support to members of the Practice team in the following areas ensuring appropriate practice records are kept up to date.
Scanning and indexing post
Scanning and indexing other documents
Franking out-going post
Patient registration
Sorting newly registered patient notes
GP2GP notes processing
Booking ambulance transport for patients as required
Action scans and referral forms
Requesting further information and action from doctors on patients - workflow queries
The duties and responsibilities to be undertaken by members of the practice administration team may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the Line Manager/Practice Manager dependent on current and evolving practice workload and staffing levels:
Maintaining and monitoring the practice appointments system
Processing personal and telephone requests for appointments, visits, test results and telephone consultations and ensuring callers are directed to the appropriate route and/or Healthcare Professional
Taking messages and passing on information
Computer data entry/data allocation and collation; processing and recording information in accordance with practice procedures
Clinical coding
Initiating contact with and responding to requests from patients, other team member and associated healthcare agencies and providers
Room allocation
Training:Business Administrator Level 3.Training Outcome:This vacancy is for at least duration of the apprenticeship programme. There is also the possibility of full-time administrative role following successful completion of the apprenticeship.Employer Description:Hughenden Valley Surgery have a fantastic opportunity for an Apprentice business administrator to join their team, to provide administrative support and services to all members of the practice team.Provide administrative support to members of the practice team in the following areas ensuring appropriate practice records are kept up to date.Working Hours :37.5 hours a week, working 5 out 7 days, exact working days and hours to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
To support the effective delivery of ICT services within the school while developing technical skills and gaining hands-on experience in a busy educational environment. This is a training role, and full guidance will be provided.
Main Duties and Responsibilities
Technical Support
Provide first-line support to staff and students, logging and resolving ICT issues under supervision.
Assist in troubleshooting hardware, software, and network problems on site.
Support the setup, configuration, and installation of workstations, laptops, tablets, peripherals, and classroom technology.
Help maintain ICT rooms, computer suites, and teaching spaces to ensure equipment is ready for use.
Operational Support
Assist with the daily operation of the site’s IT helpdesk, ensuring issues are logged, updated, and escalated appropriately.
Collect, deliver, move and set up ICT equipment around the school as required.
Refill and replace printer toner/cartridges and support monitoring of print devices.
Help maintain accurate asset records, including adding new equipment to the school’s inventory system.
Support the safe disposal and recycling of ICT equipment according to Trust procedures.
Maintenance & Housekeeping
Carry out routine cleaning of ICT equipment and ensure tidy, organised workspaces.
Assist in basic maintenance tasks and promptly report concerns or faults to the Network Manager.
Support the security marking, organising, and storage of ICT equipment.
Assist in maintaining a tidy and safe repair/maintenance area.
Collaboration & Development
Work closely with the Network Manager and communicate regularly regarding issues, priorities, and ongoing tasks.
Respond promptly to tasks or requests assigned by the Network Manager or wider IT team.
Attend relevant meetings or training sessions as identified in the school calendar.
Observe and learn from experienced technical staff, contributing to the team where appropriate.
School Mission Context
To support the school’s ethos and work positively and supportively in accordance with the school’s plans, policies and procedures.
To plan, implement, monitor and review the work and the use of resources for which are responsible, in the best interests of the school.
To foster good relationships with all members of the school and local community.
To acknowledge and act upon the necessity for personal professional development and participate in the school’s scheme for Performance Management.
To promote and celebrate the successes of the school and all it stands for on all occasions and, in particular, in fostering a positive image with stakeholders.
To use every opportunity to act as a role model of professional conduct and presence with colleagues, students and the wider community, demonstrating high personal standards of expertise, commitment and service to the school.
Training:
Information Communications Technician Level 3 Apprenticeship Standard.
You will also receive full training and support from the Leep Talent Apprenticeship Team to increase your skills.
Training Outcome:Potential full-time position for the right candidate after completion of the apprenticeship.Employer Description:Loxford School Trust is a successful multi-academy trust supporting schools across London and Essex, committed to delivering outstanding education and opportunities for over 8,000 students. With a strong focus on innovation, collaboration and professional development, the Trust provides a dynamic environment where staff and apprentices can grow, learn and make a real impact in education.Working Hours :Monday - Friday (8:30am - 4:30pm).Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Tech Savvy,Troubleshooting,Hardware and Software,Motivated,Positive and enthusiastic,Can do attitude,Willingness to learn....Read more...
Behave in a professional and courteous manner towards all members of the staff team, directors, children, families and any other visitor to the setting
Populate learning journals for children
Adhere to confidentiality and information sharing
Read and understand all policies, procedures and risk assessments
Read information that is given to you to support your development
Attend bi-monthly staff meetings
Assist with creating topical areas within nursery including updating displays
Recording and uploading daily diary information to the nursery system
Undertake any tasks asked of you by senior colleagues to ensure the smooth running of the nursery
Cleaning and tidying areas of nursery
Carry out supervised personal care routines including nappy changing
Giving out food and snacks to children
All members of staff are expected to undergo training to develop their personal / professional skills
It is your responsibility to inform a manager when you think there is a call for concern regarding children, staff and families
You will be expected to use protective clothing, this will be provided by nursery i.e., gloves, aprons, hair nets etc. where applicable (Long hair should be tied back)
Health and Safety is everyone’s responsibility, if you see a hazard, it is your responsibility to make the hazard safe unless this puts you at risk. You will be expected to inform the manager immediately and without delay of these risks
Accidents to yourself must be reported to the management team immediately and recorded in the accident book the same day
Everyone who attends the nursery must be respected at all times, staff, children and visitors
Training:
Full Level 3 Early Years Educator standard
Training Outcome:
We are looking for an apprentice who would like to continue working with us as a full or part time employee upon the successful completion of their qualification
The job role would be Level 3 Early Years Educator
Employer Description:For over 23 years, Chilton Meadows Day Nursery has proudly been a family-owned and family-run setting, rooted in our community in Houghton-le-Spring. We’ve built not just a nursery, but a safe and nurturing place of belonging, where children, families, and staff feel valued, supported, and truly at home. We’re expanding our nursery and we’re looking for apprentices to grow with us. Rated good in all areas by Ofsted, Ofsted inspectors reported that “Children are happy and thrive at Chilton Meadows Day Nursery where staff treat children as part of the family.”
Working Hours :Shifts between the hours of 7am– 6pm Monday- Friday.Skills: Attention to detail,Communication skills,Creative,Customer care skills,Initiative,Logical,Non-judgmental,Patience,Team working....Read more...
Civil Engineering GraduateGerrards Cross
£36,000 - £40,000 + Holidays + Pension + Private Healthcare + Accommodation Covered (if required) + Immediate Start
Are you a recent engineering graduate looking to launch your career with a global leader in high-tech construction? Join a renowned main contractor delivering a landmark £100M+ projects across the UK. This office-based Graduate role offers a unique opportunity to work closely with senior engineers and project managers on the coordination and delivery of a cutting-edge facility. From day one, you’ll gain exposure to critical project stages, develop technical and commercial skills, and play a pivotal role in managing complex engineering workflows.
You’ll act as a key Civil Engineering Graduate for the Process Control System - liaising with stakeholders, managing documentation, reviewing designs, and ensuring the seamless execution of engineering solutions throughout the project's lifecycle. This organisation is a global powerhouse in delivering mission-critical infrastructure and high-tech construction projects, such as data centres and advanced manufacturing facilities. You’ll have the opportunity to work on other UK and international projects. A structured development plan is in place, enabling rapid progression toward roles like Project Engineer, Senior Engineer, and eventually Project Manager or Director.
As a Civil Engineering Graduate You Will have:
A degree in Civil Engineering, Structural Engineering, or Architecture.
A proactive, solutions-driven mindset
Strong communication and organisational skills
Full UK driver’s licence (for future travel opportunities)
Your Role As a Civil Engineering Graduate Will Include:
Be office-based Monday–Friday (8am - 6pm), supporting the project team on technical and coordination tasks
Work with senior engineers to manage MEP (Mechanical, Electrical & Plumbing) systems design, documentation, and workflows
Liaise with contractors, suppliers, and internal teams to ensure project milestones are met
Gain exposure to project planning, technical submittals, quality control, and stakeholder communication
This is more than just a graduate job- it’s a launchpad for your career in engineering project delivery with a globally respected contractor. If you need further information please contact Lily on 07458163045
Keywords: Graduate Engineer , Junior Engineer, Trainee Engineer, UK , civil engineering, tier one, main contractor, mechanical coordinator, construction, london, travel, junior project manager, coordinator, building services graduate, electrical engineering graduate, m&e, junior engineer, junior electrical, junior building services engineer, London, Buckinghamshire,Marlow, Amersham, Beaconsfield, Gerrards Cross, High Wycombe, Milton Keynes, Buckingham, Chalfont St Giles, Wendover, Haddenham, Long Crendon, Flackwell Heath, Farnham Common....Read more...
Applications are invited from commited and experienced Registered Nurses, Allied Health Professionals or Social Workers to join the Severe & Profound Adult Learning Disabilities Residential Home team as Band 6 Deputy Manager within the Adult Learning Disabilites Service on the beautiful Island of Guernsey, in the Channel Islands.This Home provides support to service users with severe and profound learning disabilities, complex physical and sensory disabilities, and behaviour that challenge within a community setting, including those who require 24 hour care.As Deputy Manager, in supporting the Service Manager you will:- undertake the assessment of service users with complex needs.- guide, advise and direct other staff in the assessment, planning, implementation and evaluation of care received by service users.- contribute to the recruitment and retention of team members- undertake the professional development review process with identified team members. Support staff with performance issues developing plan to address developmental needs.- act as a professional role model for junior staff, promoting high standards of practice and strong professional values.- act up as necessary in the absence of the manager.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The Guernsey Band 6 salary range is £47,860 to £64,615 plus an annual bonus of £1,747 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS or Local Authority service for annual leave and sick leaveThe island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing an excellent Learning Disabilities Service, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse, Social Worker or Allied Health Profesional with full UK professional registration.Post-graduate experience leading a Learning Disabilites service at senior Band 5 or Band 6-equivalent level.Completion of a recognised Teaching and Assessing/Mentorship qualification.To hold a UK driving licence.The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,747. - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - Three months initial free accommodation* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Applications are invited from dedicated and enthusiastic Registered Nurses, Allied Health Professionals or Social Workers to join the Adult Learning Disabilities Community Living service as Band 6 Deputy Manager on the beautiful Island of Guernsey, in the Channel Islands.The Community Living Team supports adults with learning disabilities in the community and within the accommodation service.In supporting the Service Manager you will:- undertake the assessment of service users with complex needs.- guide, advise and direct other staff in the assessment, planning, implementation and evaluation of care received by service users.- contribute to the recruitment and retention of team members- undertake the professional development review process with identified team members. Support staff with performance issues developing plan to address developmental needs.- act as a professional role model for junior staff, promoting high standards of practice and strong professional values.- act up as necessary in the absence of the manager.Please note; Guernsey has adopted the AfC banding system, but have applied their own salary scale.The current Band 6 salary range is £47,860 to £64,615 plus an annual bonus of £1,747 and higher unsocial hours enhancements; 36% evening/Saturday and 72% Sunday/BH.Annual leave starts at 36 days up to 42 days with full credit for NHS service for annual leave and sick leave.The island of Guernsey is in the Channel Islands and has a population of 65,000. It has some of Britain's finest and best-kept beaches, an especially mild and sunny climate, and an offbeat, historic harbor town in St. Peter's Port, the island's capital.This unique integrated health service delivers a diverse range of services including diagnosing and treating patients in the island's acute hospital complex, and supporting people with in the wider community.Providing an excellent Learning Disabilities Service, supported by modern equipment and reliant on Healthcare professionals recruited to a high standard.Person requirements:Registered Nurse, AHP or Social Worker with appropriate UK statutory professional registration as applicable.Post-graduate experience leading a Learning Disabilites service at senior Band 5 or Band 6-equivalent level.Completion of a recognised Teaching and Assessing/Mentorship qualification.Personal Qualities to include; Reliability, Honesty, Patience, Resilience, Motivation and Leadership skills.Current clean driving licence is desirable The benefits of working in Guernsey include: - A higher-than-UK salary. - An annual bonus of £1,747 - Registered Nurse applicants will recieve an additional £3,000 bonus on completion of two, then four years service. - A flat rate 20% income tax. - No Council tax or VAT - A relocation payment of £5,000* - Three months initial free accommodation* - On-site Staff Accommodation or a generous allowance for private rental accommodation* - A continental lifestyle, where the people are friendly, and crime is very low. *Full T&C in relocation directiveFor an insight into Jarrodean as a Consultancy and for a summary of all current roles visit jarrodean.com If this role is not for you, please remember we offer a generous £500 Bonus for any successful friend or colleague referrals.....Read more...
Embrace and role model the desired behaviours to exemplify our company's values, promoting an ethical, positive company culture
To maintain consistent and documented compliance with all relevant Safety, Health and Environmental (SHE), Good Manufacturing Practice (GMP), Data Integrity (DI), quality and best practice requirements
To support the BDM team in executing business development plans in focus areas (private income; collaborative R&D; strategic) in alignment with CPI and key target metrics
To support the BDM team to develop sustainable collaborative partnerships (companies, universities, innovation centres) to enable the effective delivery against technical and business development strategies
To understand public funding and networks to enable efficient and proactive identification and prioritisation of project opportunities (such as grant subcontract work)
To support the development of compelling project proposals/briefs/quotes via accurately following CPI business processes
To input to relevant business development data/reports to support various internal management activities (to include portfolio management, business performance) and external stakeholder reporting/monitoring (grant funding bodies)
Utilisation and accurate data entry in CPI’s Customer Relationship Management (CRM) system. To accurately record key performance data to support CPI’s Impact assessment programme
To contribute to the continuous development and improvement of CPI’s business development processes
To follow up upon the status of actions
To carry out business development administration tasks
To support business development compliance requirements
Upon completion of the apprenticeship, be proficient in managing a small account portfolio with associated order intake and revenue targets
Training Outcome:1. Business Development Executive / Junior BDMAfter completing the apprenticeship, most individuals move into a full-time Business Development Executive or Junior BDM role.
Focus:
Managing your own sales pipeline
Prospecting and lead generation
Supporting or owning smaller accounts
Hitting individual sales or growth targets
Business Development Manager (Fully Qualified)This is the most common next formal step.
Focus:
Full ownership of key client accounts
Negotiating and closing larger deals
Developing strategic partnerships
Revenue, growth, and retention responsibility
Mentoring junior sales or apprentices
At this stage, your role becomes more strategic and commercially accountable.
Senior Business Development Manager / Account ManagerProgression here depends on performance and business size.
Focus:
Managing high-value or enterprise accounts
Leading complex negotiations
Influencing pricing and commercial strategy
Coaching other BDMs
Cross‑selling and long‑term client strategy
Employer Description:At CPI we work with our partners to translate inventions into products and processes that enhance health and well-being, protect and improve our environment and increase productivity across industries. With a deep understanding of innovation processes and funding, outstanding technical expertise and industry relevant assets, we enable products and processes to be quickly and cost-effectively brought to market.Working Hours :Monday to Thursday 8:30am - 5pm and Friday 8:30am - 4:30pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental....Read more...
Responding to customer queries via phone and email in a professional manner.
Processing customer orders accurately and ensuring they meet delivery deadlines.
Checking customer orders input by colleagues for accuracy.
Maintaining and updating customer records on the CRM system and across other business systems.
Liaising with internal teams, such as sales, warehouse & despatch, or quality, to resolve customer concerns.
Handling complaints and escalating issues when necessary while ensuring customer satisfaction.
Undertaking administration tasks for other internal teams.
Monitoring and reporting trends in customer feedback to improve services.
Maintaining knowledge of the product groups and the individual parts sold with an understanding of their purposes.
Maintain product knowledge across the company’s stock and services.
Identify opportunities for upselling and cross-selling during customer interactions.
Support the external Sales Team with customer account requirements.
Actively promoting periodic offers and campaigns to customers.
Other Duties
Contribute to continuous improvement by monitoring customer feedback and reporting patterns.
Any other tasks identified by management relevant to the role.
Undertaking other duties across the business as and when required, and any other duties as necessary or directed by the Sales Office Manager.
Training:The apprentice will train remotely and is expected to complete all college work required.Training Outcome:Permanent employment and potential progression are dependent on an individual’s capabilities and aptitude. Employer Description:DB Orthodontics is a medical device company that designs, manufactures, and supplies orthodontic products and equipment to dental professionals worldwide. Founded in 1998 and headquartered in Yorkshire, it offers a wide range of solutions—such as brackets, instruments, and laboratory products.
The business serves both UK and international markets, collaborating closely with clinicians and technicians to develop precision led, innovative products to improve patient outcomes.Working Hours :Monday to Friday 8.45am – 5.15pm
1 hour lunch.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Analytical skills,Team working,Initiative,Patience....Read more...
