The duties and responsibilities to be undertaken by members of the practice administration/reception team may include any or all of the items in the following list.
Duties may be varied from time to time under the direction of the Practice Business Manager and management team, dependent on current and evolving practice workload and staffing levels:
Speak to patients coming to the Practice, marking them into pre-booked appointments
Answer and make outgoing telephone calls to book appointments, help with patient queries and relay messages on behalf of the clinical team to the patient
Open up and close the surgery with support, ensuring clinical rooms are appropriately stocked and ready for the day, including computer equipment
Process prescription requests, repeat issues and acute requests
Organise incoming post and scan patient information onto the clinical system (SystmOne)
Support in the packing or unpacking of the internal courier bags which enable the practice to transfer items between sites
Liaise with the practice aligned care homes to support patient treatment
Run reports and perform searches in SystmOne and pass these reports to appropriate members of staff
Administer the practice Recall system, producing reports to identify relevant patients and using mail merge systems to send letters to patients
Distribute pathology results received via the clinical system to appropriate members of the clinical team
Distribution of Electronic communications from the 111 service
Supply copy notes to organisations requesting this service, as authorised by the Operational Manager
Assist the team in dealing with patient records received from Capita and filing records in the practice records system according to protocol
Attend meetings as appropriate and assist in the production of minutes with a view of developing skills to produce minutes independently
Update and amend the practice website and social media platforms as appropriate
Assist in the completion of GP2GP tasks in the clinical system, with a view to developing skills in order to perform this role independently
Action information received via GP links where appropriate
Enter patient information/data on to the computer as required ensuring accuracy at all times
Patient notes and correspondence
Retrieve and re-file records as required, ensuring strict alphabetical order is adhered to
Ensure correspondence, reports, results etc are filed/scanned promptly and in the correct records, ensuring that all recent correspondence is available when patients are seen
Follow Practice procedures for safety and security of the premises
Undertake training in administrative and reception functions such as typing and system specific modules
This job description is not exhaustive and may be adjusted periodically after review and consultation. You may also be expected to carry out any reasonable duties which may be requested from time to time by the Partners or the Practice Business Manager.Training:
The apprentice will attend East Durham College 1 day per month and receive regular visits from a trainer coach in the workplace
Training Outcome:
Progression onto the next level of qualification and the possibility of full-time employment
Employer Description:Dunelm Medical Practice provides services to patients from three locations: Gilesgate, Bearpark and Framwellgate Moor. We are a well-established training practice providing high standards of patient focused care. Working Hours :Suggested hours and working pattern: 37.5 hrs
Monday 8am- 6pm (reception) 9.5 hrs with 30 min break
Tuesday 8am- 6pm (reception) 9.5 hrs with 30 min break
Wednesday 1pm- 6pm (reception) 5 hrs
Thursday 8am- 4pm (admin) 7.5 hrs with 30 mins break
Friday 8am-1pm (reception) 6 hrsSkills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
Input updates daily to the live stock management system to maintain accurate data.
Liaise with all component manufacturers for deliveries and supply schedules.
Respond to incoming email queries and liaise with the Procurement and Dispatch Manager for support.
Attend to general administration duties as requested from the Procurement and Despatch Manager.
Training:We host supporting workshops regularly throughout the apprenticeship, which you will attend in person at our designated training site/campus. These workshops are carefully designed to support the learning required throughout the apprenticeship programme.Training Outcome:We are looking for somebody to join the team for a long-term career and not just serve an apprenticeship.
With dedication and passion, the right candidate will grow and develop within the business.Employer Description:When you pick up a Scorpion exhaust the first thing to strike you will probably be the light weight; followed very quickly by the detailed workmanship and quality finish of each component part. Every exhaust in the range is an engineering work of art, individually hand built by craftsmen at Scorpion's Derbyshire HQ. Materials are specified and hand picked by the engineers, and each specialist fabrication process is signed off on site- any flaws and the system is rejected and destroyed.Working Hours :Monday to Thursday, 07.30 to 16.30.
Friday, 07.30 to 12.30.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Administrative skills,Logical,Team working,Initiative....Read more...
The duties and responsibilities to be undertaken may include any or all of the items in the following list. Duties may be varied from time to time under the direction of the manager, dependent on current and evolving workloads and staffing levels:
Duties of the post:
Covering reception, meeting, and greeting patients
Taking telephone queries and booking of appointments
Working in the admin office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging a variety of information into patient records using a purpose-built clinical system
Provide a confidential, efficient, timely and accurate administration service
Using Excel and Word to perform specific tasks set by the Practice Manager
Scanning incoming correspondence into patients’ electronic records via the clinical system
Providing general administrative support such as filing, photocopying, and general letters and any other duties appropriate to the role
Sorting incoming post
Working in the reception office within the staff team on a rotation basis, under the guidance of the Reception Manager
Logging patient arrivals, booking appointments, and utilising the full range of services provided with the electronic appointments system (training will be provided)
Dealing with patients face-to-face in a professional manner
Calling patients with reminders/results etc.
Contacting patients by e-mail/letter with reminders/results
This list is not exhaustive, and you will be expected to perform different tasks as necessitated by the Management Team which are relevant to your role within the company to meet the overall business needs. The role will evolve as time and duties progress.Training:Level 3 Business Administrator Apprenticeship Standard, which includes:
Level 2 Functional Skills in maths and English (if required)
End-Point Assessment (EPA)
You will also develop the skills, knowledge and behaviours required to work within an office environment
This apprenticeship is delivered in the workplace and 20% of your working time will be dedicated towards training and learning new skills
You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times.
Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions
All evidence will be logged to your electronic portfolio
Training Outcome:
The wage will be reviewed on a regular basis, dependent on the progression of the learner. This position could close sooner if the right applicant applies
Possible full time position upon completion of apprenticeship training
Employer Description:Local doctors surgery in the heart of WakefieldWorking Hours :Monday - Friday, 9.00am - 5.00pm -Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working,Initiative,Non judgemental,Patience,Flexible,Good attendance,Willing to learn....Read more...
1. Front of House Administrative Support
Provide administrative support to the FOH Operations Manager and wider Human Resources and Office Services team. This may include updating and preparing documentation, organising meetings, providing support to projects, as well as ensuring that the room booking system (Smartway) and the catering details on the administration system (Salesforce) are up to date and accurate
Provide reception services, which will include answering the telephone, greeting visitors, booking meeting rooms, liaising with the building’s shared reception desk, helping with staff queries, organising taxis and couriers
Rearrange layout configurations for events (moving tables and chairs, etc)
Support the Catering Manager as required
Ensuring the Office Services pages of the intranet are kept up to date, and that team updates and key messages are communicated to the wider organisation (e.g., on health and safety and upcoming events, etc)
Help to maintain health and safety records, signage, and ordering of supplies
Support with Office Management budgeting
2. Technical Support
Assist users (including staff, trustees and external visitors) with meeting rooms usage and requirements, including use of audio-visual equipment and the room booking system. This will include working with the Information Systems team and outsourced IT supplier as necessary
Identify systems and processes that could be improved, and support the implementation of any new systems
3. Office Services administration
Carry out regular checks of the office space, to keep the office presentable (clear desk policy), and free of any trip hazards.
Check stationery supplies, ensure printers are stocked with paper and toner at all times
Check janitorial supplies for local cleaning and toilet facilities
Provide cover where required for team member absences
Liaise with the communications team to ensure that the information screens on the 2nd & 3rd Floors are up to date
4. Other
Provide support for other central services teams (including the Foundation’s Grants Operations and Communications teams) when required, for example, with grant and events enquiries
To support any workstreams and initiatives that contribute to the delivery of the wider Nuffield Foundation’s Equity, Diversity and Inclusion Action Plan
Provide logistical support to the front-of-house operations manager during events
The above list of key responsibilities (and associated activities) is not exhaustive. It may be necessary to carry out other work within the scope of the role, as reasonably requested.Training:What training will the apprentice take and what qualification will the apprentice get at the end?To meet the requirements of the Level 3 Business Administration apprenticeship programme you will need to spend 6 hours a week of your time undertaking off-the-job learning, which will include:
Formal training, including online learning and internal learning events
1-2-1s with your coach and line manager
Observing and shadowing colleagues
Writing up learning reflections for your portfolio
Training Outcome:Full-time employment.Employer Description:The Nuffield Foundation is an independent charitable trust with a mission to advance social well-being.
The Foundation achieves this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. It tackles pressing, complex questions with the aim of opening up opportunities and improving lives for individuals, families and communities, within a just and inclusive society. Its work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.
The Foundation is the founder and co-funder of the Nuffield Council on Bioethics, the Nuffield Family Justice Observatory and the Ada Lovelace Institute.
The Nuffield Foundation values diversity in background, skills, perspectives and life experiences. Working Hours :Monday to Friday 9am to 5pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Physical fitness....Read more...
Senior HSE Manager – BridgwaterSalary £75kA rapidly growing textile manufacturer (revenues £60M+) is seeking a Senior HSE Manager to lead health, safety and environmental strategy across its Bridgwater site.Reporting to the Operations Director, the role will focus on building a scalable HSE management system, strengthening governance, and ensuring effective risk control as the business grows. The successful candidate will be highly visible on-site, coaching leaders, embedding consistent standards, and driving a proactive, leader-led safety culture.Key responsibilities include leading the HSE roadmap, overseeing risk management and compliance (including machinery safety and contractor controls), driving incident prevention and root cause analysis, and providing clear performance reporting to senior leadership.Candidates should have strong HSE leadership experience in manufacturing, a NEBOSH Diploma (or equivalent), and a proven ability to influence stakeholders and deliver measurable improvements. Experience with ISO 45001 systems and multi-site operations is preferred.We are looking for someone that has experience in driving safety strategy on a single large or multiple sites, in busy and fast paced manufacturing/industrial environment. It would be beneficial if the candidate can demonstrate growth and site expansion support from HSE perspective, who has operated at senior level and reported KPI and valuable insights to all business stakeholders, including the board level.This role will suit a person that may have previously worked as a HSE Manager, H&S Manager, Senior HSE Manager, Head of HSE, Head of Health, Safety & Environment, HSE Lead....Read more...
IT ManagerLocation: Antwerp, Belgium Salary: Competitive Languages: Fluent English required, Dutch and/or French preferred, German is a plusAn exciting opportunity to join a fast-growing hospitality and lifestyle brand currently expanding across Europe. This role is ideal for a hands-on and strategic IT professional who enjoys working across multiple departments and driving technology improvements in a fast-paced environment.As IT Manager, you will oversee the company’s technology ecosystem across multiple properties, including hardware, software, PMS, POS, reporting tools, integrations, and infrastructure. You’ll also support upcoming hotel openings and work closely with external IT and software partners.Key Responsibilities
Oversee and optimise IT systems across all propertiesManage PMS, POS, reporting tools, and software integrationsSupport technology setup for new hotel openingsDrive automation, reporting, and data management initiatives using Power BICoordinate with external IT and software partnersTroubleshoot system and operational issues across departmentsSupport long-term technology and infrastructure strategy
Requirements
Experience in IT operations, hospitality technology, or digital infrastructureStrong understanding of PMS, POS, reporting tools, and integrationsExperience with Power BI and data reporting preferredHospitality or multi-site experience is a plusSolution-oriented, hands-on, and proactive mindsetFluent English required; Dutch and/or French preferred, German is a plus
....Read more...
Quality Assurance Specialist – Cambridge
A growing Medical Devices company based in Cambridge is currently looking for a new Quality Assurance Specialist to assist in the development of the QMS system for ISO 13485 standards. They are open to candidates from alternative sectors, allowing for ISO 13485 standards training.
You will also be creating and managing technical files for several Medical Devices lines, including Class I, Class IIa and Class IIb Medical Devices. You’ll collaborate with a number of Medical Devices experts, but you will be the sole person focusing on Quality Assurance duties. However, you will receive Quality Assurance assistance from the parent company’s Quality Assurance Manager. Due to this, we are open to candidates who only have a couple of years of experience of ISO 9001 or QMS, but also keen to hear from people with more experience.
This is an excellent opportunity for someone a couple of years into their career and looking for more responsibility to lead the development of a QMS system, or for someone who is looking for a route into the Medical Devices sector under ISO 13485 standards. Due to the active work in setting up the QMS system, you will need to be in the office daily; however, over time there should be the opportunity for hybrid working.
It is expected that you would hold a degree in a subject that has led you into a Quality Assurance, Quality Engineering, or Design Assurance role.
Apart from having a Quality Assurance background, it would also be highly advantageous if you have a good understanding of Regulatory Affairs.
Part of your role will involve working alongside the manufacturing teams for these medical devices. Due to this, it would be highly beneficial if your Medical Devices Quality Assurance experience came from a Quality Engineering background, although this is not essential.
I anticipate a lot of interest in this role, so if you are interested, I suggest making an application now or risk missing out.
For more information, please feel free to call Andrew Welsh, Director of Medical Devices recruitment, Science recruitment and Biotech recruitment specialists Newton Colmore Consulting, on +44 121 268 2240 or make an application and one of our team at Newton Colmore Consulting will contact you.....Read more...
Working with the engineering and production teams to ensure availability of new parts and products
Assist the Supply Chain Manager with improving quality, delivery and cost including both internal manufacturing and suppliers where necessary
Maintaining our database including loading new sales and purchase orders to the system
Sourcing and booking transport, considering vehicle requirements, delivery location and timings
Allocating stock to machine builds with the stores manager to build a kit of parts for manufacturing
Completing database stock checks and ordering where necessary to ensure continuous supply of key parts
Picking and packing sales orders to meet our customer’s requirements
Working with the stores manager to book in and locate deliveries
Identifying over/under stocks and working with the team to find solutions
Maintaining stores area housekeeping to ensure parts are well organised and easy to locate
Other tasks as required
Training Outcome:
Supply chain assistant with stores or administration focus dependant on business need, preference and strengths
Employer Description:Esprit Automation are the UK’s largest manufacturer of plasma and laser cutting machines. We are a small-medium sized company with a wide variety of roles. No two days are the same and we thrive on being entrepreneurial to meet customer demands. Our manufacturing facility in Sandiacre is a great place to work with a friendly team. The supply chain team is made up of 4 people with an office and stores area. You will have your own desk within the office.Working Hours :Monday - Friday, 8.30am - 5.00pm
Time Allocated for lunch 30 mins (unpaid) plus 15 minute paid breakSkills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Presentation skills,Analytical skills,Logical,Team working,Initiative,Non judgemental,Patience....Read more...
JOB DESCRIPTION
The Inventory Analyst is responsible for scheduling and planning of production of manufactured items, while maintaining an optimal level of packaging supplies to meet schedule requirements. Assist in maintaining a balance of inventory to effectively utilize the material, space, and dollars spent while meeting service needs.
Responsibilities
Determine production requirements through utilization of the MRP system (SAP) to view customer demand, forecasts, safety stock and usage.
Create production schedules; Ensure execution of plan through the entire process: from receiving to production to shipping.
Coordinate new item numbers and new packaging with corporate contacts and customers to ensure on-time delivery.
Maintain weekly schedule adherence rates. Balance high volume runs with customer small batches. Balance line run time efficiency with customer orders.
Create purchase orders and input inventory adjustments into the MRP system (SAP). Manage inventory levels to meet production requirements. Enter purchase orders for packaging and raw materials and place orders with vendors. Research and resolve discrepancies with raw materials, WIP, packaging, and finished goods. Contact vendors regarding quality issues with packaging and raw materials. Cycle counting, managing OWH levels.
Order raw materials for products they are individually responsible for
Participate and contribute to facility improvement teams and daily production meetings.
Provide information and partake in S&OP meetings as needed. Attend vendor and customer meetings as required.
Communicate monthly production demands to supervisors, Plant Manager, Operations Manager and OEE manager.
Requirements
Bachelor's degree in business or 5 years of equivalent work experience.
5 to 7 years of experience in the relevant field.
PC/Microsoft application knowledge, knowledge of manufacturing processes, SAP experience is a plus.
Supply chain, manufacturing and leadership skills are a plus
Advanced Excel skills would be needed.
Benefits:
Medical, Dental and Vision Insurance
Company Provided Life Insurance
Paid Time Off (PTO)
Company-paid short-term and long-term disability
401(k) plans
Employer-funded pension plan
Tuition Reimbursement
About DAP
DAP is a market leading manufacturer, innovator and marketer of home repair and construction products including caulks, sealants, spray foam insulation, adhesives, and patch and repair products. DAP is part of RPM International Inc., a $6.1 billion, multinational company with subsidiaries that are world leaders in specialty coatings, sealants, building materials and related services.
You will find DAP products in the hands of professional painters, remodelers, builders, and do-it-yourselfers, and in 60,000 retail outlets, ranging from home centers and mass merchandisers to your local hardware, pro contractor channels and paint stores. DAP's eight manufacturing and distribution facilities in the United States of America and Canada service North America and the world.
At DAP, we hire the best people and give them a collaborative and rewarding work environment that empowers them to succeed! We support associates in continuous professional growth and collaborate on the steps it takes to get to the next level in their careers. Our associates enjoy a comprehensive benefits package including 401(k) with company match, pension, paid parental leave, competitive health insurance rates, employee stock purchase plan, tuition reimbursement, free wellness programs and more! Learn more about DAP's history, culture and benefits at www.dap.com/careers/
DAP - On the job since 1865.Apply for this ad Online!....Read more...
The role involves a variety of office administration duties including reception support, coordinating office facilities, arranging deliveries and equipment, assisting with events and meeting room management, and supporting health & safety processes. The successful candidate will also assist the Cash Transactions team with invoice processing, client refund administration, and bank reconciliations.
We are looking for someone who is organised, proactive, confident working with numbers, and able to manage multiple tasks in a fast-paced professional environment. This apprenticeship offers valuable exposure to corporate operations and the opportunity to build a long-term career within an international business.
Our distinction flows from our carefully curated team: 2,500+ professionals characterised by tenacity, ethics and exacting excellence.
Who We Seek
Our merit-based culture suits professionals in pursuit of boundless careers and lives. Beyond their acumen, team members are collaborative and conscientious, bringing a healthy sense of drive and purpose to each interaction and to all aspects of their work.
About the Role
The Business Administration Apprentice reports to the Facilities Operations Manager and supports the Facilities Operations team and the Cash Transactions team. Primary responsibilities include:
Facilities Management duties:
Regular H&S inspections/audits around the office
Greet external (& internal) visitors
First point of contact for reception & office phone
Incoming and outgoing post / couriers
Audit confirmation letters
Milk & fruit deliveries
Kitchen restocks
Stationery restocks
Basic equipment requests
Arrange Display Screen Equipment assessments - new joiners & requests
New starter equipment – coordinate provision of equipment
Access Control card management
Reporting / logging maintenance jobs around the office
Assistance with planning/booking office events
Assistance with organising Social & Charity events
Assistance with managing meeting room bookings
Assistance with Service Now Desk Booking system management
Arranging monthly 'breakfast & brew' / similar events
Cash Transactions duties:
Refund admin - preparing & processing the return of client money in the Libra system
Accounts payable admin - keying invoices for the global offices into our AP system
Weekly and monthly bank reconciliations
EXPERIENCE
In addition to indisputably high ethical standards and autonomy, the ideal candidate possesses the following:
Professional, positive, confident and proactive attitude
Good time management skills
Ability to multitask
Numerate with ability to work with numbers confidently
Please note that it is the Maples Group standard policy to undertake various background screening checks on all applicants to whom a conditional job offer is made. Except for roles based in the Republic of Ireland, the background checks will include criminal records checks when a conditional job offer is made. If you have a criminal record, it does not mean that your job offer will be automatically withdrawn. The Maples Group will make all job offer decisions on a case-by-case basis and will take a number of factors into account, such as the role that you are applying for and the nature and circumstances of the past offence.
Disclaimer: All personal information collected during the application process will be used for recruitment-related purposes only. Training:The Business Administration Apprentice reports to the Facilities Operations Manager and supports the Facilities Operations team and the Cash Transactions team.Training Outcome:Potential for further progression following the completion of the apprenticeship.Employer Description:We are market leaders in the provision of legal, fiduciary, fund, entity formation and management and regulatory and compliance services, with expertise across a range of jurisdictions, sectors and disciplines. Working Hours :Full-time. Hybrid role, with office attendance 3 days per week.Skills: Communication skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Professional manner,Positive attitude,Confident,Ability to multitask....Read more...
Job Purpose
Supporting the finance manager in completing financial transaction processes and the production of financial reports
To be a force for good, implementing Cornish Gems’ environmental, social and community responsibility goals across the department and actively supporting our B Corp mission
Key Tasks:
Complete the processing of financial invoices through Xero software
Assist in the completion of weekly payroll tasks
Assist in the completion of month end financial tasks
Support departments by assisting with charges facilitated via the Property Management System
Assist in the completion of weekly bank reconciliations and cashflow reporting
Assist in the production of financial reports for the business, including Profit & Loss and Departmental Budget Reports
Assist in procurement administration tasks
Assist in collating data for carbon footprint analysis and green grading properties
Carry out any other reasonable tasks as instructed by the manager
Training:
Work based training at Carne House, Western Extension, Threemilestone Industrial Estate, Threemilestone, Truro TR4 9LD
Level 3 Business Administrator Apprenticeship Standard
Training Outcome:
Career advancement within or without the company, including finance assistant or transferable skills to move to Portfolio or the Guest Experience team
Employer Description:Management of real estate on a fee or contract basisWorking Hours :Monday to Friday, 9.00am to 4.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Identify and develop new business opportunities within target markets.
Generate leads through outbound sales activities, networking, market research, and industry contacts.
Build and maintain strong relationships with existing and prospective customers.
Respond to customer enquiries and prepare quotations in a timely manner.
Follow up on quotations and sales opportunities to maximise conversion rates.
Conduct customer meetings, presentations, and site visits where required.
Work closely with internal departments including estimating, design, production, and project delivery teams.
Maintain accurate customer records and sales activity within the company's CRM system.
Achieve agreed sales targets, KPIs, and business development objectives.
Monitor market trends, competitor activity, and emerging opportunities.
Represent the company at industry events, exhibitions, and networking opportunities.
Provide regular sales forecasts and pipeline reports to management.
Ensure a high level of customer satisfaction throughout the sales process.
Training:
Training will be office-based with remote 1:1 sessions with a specialised tutor from an independent training provider.
You will receive structured training and mentoring from experienced staff.
And develop knowledge in Sales processes, communication and IT systems.
Training Outcome:Upon successful completion, potential roles include:
Senior Sales Executive
Sales Manager
Area Sales Manager
Business Development Manager
Employer Description:From our base in Blackburn, Woodscape has meticulously manufactured premium, sustainable hardwood street furniture for projects across the UK for decades. You've likely encountered our work without realising it — relaxing on a custom-designed hardwood park bench, navigating pathways guided by our durable oak timber bollards, or sheltering under one of our bespoke hardwood bus stop shelters.
We specialise in high-quality, long-lasting timber street furniture and structures that integrate seamlessly into their environment, becoming a natural and enduring part of the community — from commercial hardwood planters for urban landscaping to replacement timber slats for park benches. Whether it's our standard product ranges or fully bespoke, design-led pieces, everything we make is built to elevate the spaces it's part of with the natural beauty and longevity of premium hardwood.
Even if you haven't known our name, you've experienced Woodscape's quality — and our commitment to creating accessible, enduring street furniture for public spaces. Join us, and help bring that same craftsmanship to the next generation of projects.Working Hours :Monday to Friday 8.45 am - 5.15 pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Initiative....Read more...
An enthusiastic Vehicle Rental Front Desk Administrator Apprentice. Working alongside the Rental Manager within a small, supportive team, you will gain valuable experience in customer service, administration and vehicle rental operations.
This customer-facing role involves communicating with customers in person, over the telephone and via email, whilst supporting the day-to-day running of our vehicle hire department. Full training will be provided on our computerised rental management system, giving you the opportunity to develop the skills and knowledge needed for a successful career in customer service and administration.
Key Responsibilities:
Welcome customers professionally, both in person and over the telephone
Respond to customer enquiries via telephone and email
Process and manage vehicle hire bookings using the company rental system
Assist with scheduling vehicles for both short-term and long-term hire
Ensure hire vehicles are prepared, presented and ready for customers
Support the coordination of vehicle maintenance and servicing schedules
Carry out general administrative duties including data entry and record keeping
Maintain accurate customer and vehicle records
Work closely with the Rental Manager to ensure the smooth day-to-day operation of the rental department
Deliver excellent customer service at all times
We are looking for someone who is:
Friendly, approachable and professional
A confident communicator with excellent customer service skills
Organised and able to manage multiple tasks
Keen to learn and develop new skills
Computer literate (preferred but not essential as full training will be provided)
A driving licence is desirable but not essential
Training:
Founded in 1974, we've been delivering market-leading learning and talent solutions for over forty years
We’re privileged to help individuals unlock their potential and realise the value of their skills and talents. As one of the UK's largest and longest-established apprenticeship and training providers, we're proud to help organisations and individuals unlock their potential and make skills really work for them
Upon completion of this 12-month Apprenticeship, you will have obtained your Customer Service Specialist Level 3 Apprenticeship
Training Outcome:
There is a possibility of being offered a full-time role after successful completion of the apprenticeship
Employer Description:We are a small family run business and you will be working within a small team, assisting within our vehicle rental operation and daily duties. A, front desk, customer facing role, in person, via email and telephone. Managing customer bookings for our fleet of hire vehicles, maintenance, scheduling and vehicle presentation pre and post hire.Working Hours :Monday - Friday, 08.00 - 17.30. Every other Saturday morning from 08.00 - 10.00.Skills: Administrative Skills,Customer Care Skills,IT Skills,Teamworking,Communication Skills....Read more...
Develop positive trust based relationships with members of the design team.
Review drawn information issued by the design team.
Correspond with design team.
Carry out surveys of existing constructions, accompanied by their manager.
Prepare sketches and drawings taking responsibility for dimensional accuracy and content.
Check drawings prepared by others for dimensional accuracy.
Attend site to inspect and report on construction progress and quality, normally accompanied by their manager.
Be observant of site Health and Safety issues.
Fulfil the requirements of the Quality Management System ensuring all procedures are followed.
Encourage safe working methods for self and colleagues within and outside the office.
Keep technically up to date and maintain Continuous Professional Development records.
Aim to work as efficiently as possible at all times to ensure profitability of each commission.
Training:Day Release at London South Bank Technical College. Training Outcome:After the successful completion of the apprenticeship the candidate will be promoted from Apprentice to Technician. There will be opportunities to continue remote learning if desired and further development towards either Senior Technician role or progress toward further Engineering qualifications opening up opportunities of promotion to civil engineer.Employer Description:We are a firm of Consulting Structural and Civil Engineers: we design the structure, drainage and paved outdoor surfaces for construction projects, including schools, offices, hospitals and residential developments. We often work as part of a wider team including architects, building contractors and other specialists.Working Hours :Monday to Friday, 7.5 hours a day. Working hours can be varied by agreement within the core office hours of 8.30am and 6.00pm.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Administrative skills,Number skills,Team working,Initiative....Read more...
As a Light Vehicle Technician, you will
Service & repair all systems within the vehicle including engine & exhaust systems, air conditioning & electronics
Work will range from replacing parts to solving complex faults using diagnostic methods and equipment. With evermore-complex technologies, the tasks are constantly changing
You will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
Training:
Working towards a Level 3 Service and Maintenance Light Vehicle Technician Apprenticeship you will learn the key principles, practices and skills that underpin the role before further developing and applying your skills in more complex situations
If you have an apt for practical work, like to work independently but at the same time operate as a member of a team and offer good customer handling skills then this could be the role for you!
Training Outcome:Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Completing an apprenticeship is just the start of your career at Mercedes-Benz. Examples of some career paths our graduates have taken are:
Maintenance, System and Diagnostic Technicians
Service Team Leader
Service Manager
After Sales Manager
Employer Description:Mercedes-Benz is a globally recognised company whose range includes some of the most valuable brands in the automotive industry.Working Hours :TBC by employer.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative,Patience....Read more...
To support the general manager in the day to day running of the club
Be responsible for own training and development ie first aid
To assist with marketing ideas and initiatives
Support and work alongside the club professionals
Assist with maintaining stock levels within the pro shop and catering facilities and ensure stock is maintained. Assist with stock-take quarterly on shop sales stock. Annual stock-take required (31st October) for accounting of all stock
Liaise with suppliers
Work to encourage new members both to the Golf Club and Academy
Update manager with changes required with EPOS Now and liaise with EPOS Now with any issues
Ensure Trackman updates are on the system and liaise with Trackman with any issues, marketing new courses
Input into communications with members through personal contact, weekly members club systems emails and quarterly newsletters to all club users
Maintain course etiquette and rules.
To be aware of fire drills and health and safety
Training Outcome:
Potential full-time employment.
Employer Description:Mattishall Golf club is located between Dereham and Norwich and is a club which provides lots of golfing options for players of all abilities and ages. Mattishall Golf Club provides a modern clubhouse which overlooks a 9-hole course that challenges experienced players, but is also a great course for those new to the game. Our driving range has six covered bays for you to learn, practice and play on.Working Hours :Monday - Sunday, shift rota to be confirmed.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Logical,Team working,Patience....Read more...
Ensure accuracy and continuity of payroll by use of the home’s in-house system
Ensure staff and residents’ files are accurate and kept up to date
Assist the home manager with the safe recruitment and induction of new staff
Answer telephone calls and e-mails in an efficient and polite manner
General office administration duties
Training:Business Administrator Level 3.
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.Training Outcome:Possibility of permanent employment and going on to complete further qualifications.Employer Description:Prestwick Care is a successful family run care provider based in the North East of England, delivering high quality, person centred residential and nursing care since 1992. We are proud of our strong values, supportive culture and continued growth across the region, with multiple care homes and specialist services.Working Hours :Monday to Friday, 9.00am to 5.00pm, and may work evenings.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Presentation skills,Administrative skills,Number skills,Team working,Non judgemental,Patience....Read more...
To be responsible for the efficient running of the office
Managing correspondence
Communicate with clients with regard to their care
Maintaining and updating client files and preparing staff files
Chasing references
Advertising and booking interviews
To liaise closely with the Care Manager, Assistant Manager, Care Coordinator, Care Supervisor, Office Administrator, clients and care workers
General office duties
Maintaining filing system
Answering phone calls
Ensuring staff training is up to date.
Adhering to the Company’s Policies and Procedures
To adhere to all Prestige Care & Support Ltd systems
Any other ad hoc duties that are requested
Liaise with the Local Authority and other health professionals
To meet and greet clients and visitors and to provide refreshments
Training:
Full on-the-job and off-the-job training will be delivered, supported by our Training Provider - Davidson Training UK Ltd
All training will be carried out within the workplace during working hours
Business Administrator Apprenticeship Standard Level 3
Level 2 Functional Skills in English and mathematics (if required)
Full training will be given, leading to a recognised Business Administrator apprenticeship standard
Training Outcome:
Future prospects of a full-time position within our organisation should you be successful within the progression of your apprenticeship
Employer Description:At Prestige Care & Support Ltd, we have dedicated care workers who are experienced, trained and fully qualified. We work together as a team to help improve the quality of life for people with care needs throughout the Borough of Havering. We know and understand how important it is for our clients to stay as independent as they can be and we are here to help support you by designing a tailor made package.Working Hours :Monday - Friday, 9.00am - 5.00pm, with 1 hour unpaid lunch each day.Skills: Communication skills,IT skills,Organisation skills,Customer care skills,Administrative skills,Team working,Initiative,Non judgemental,Understanding,Interpersonal skills,Professionalism,Flexible and reliable,Excellent telephone manner....Read more...
Your key tasks will include:
The initial contact for all subcontractor jobs, actively pursuing updates and confirmation dates through telephone calls and emails. Maintaining a record of all details in a spreadsheet and the internal system
Updating internal system with job progression and completion data for jobs
Managing all department PPM works. Planning these jobs with the client and dealing with compliance certificates
Generating purchase orders and contracts
Answer incoming calls to the business/helpdesk and action accordingly
Aiding in the upkeep of the office email inbox, which includes logging jobs and quotation requests as necessary
Assisting in office procedures and functions
Generating client invoices up to the value of 1k
Training:As an apprentice, you will have the opportunity to study the following through this apprenticeship:
Apprenticeship in Business Administration Level 3
English and maths if required
Training Outcome:This is the first step in a path to become a FM professional and take further qualifications and training to become a team leader or manager in your future career path.Employer Description:We are a property and facilities business turning over around ten million pounds a year with a growth plan to take us to twenty million pounds a year. We deliver facilities services, planned preventive maintenance, building refurbishments, new builds and extensions, new roofs and disaster recovery for floods and fire damage.
We are proud of our people and inspire the highest standards of work and customer service for our clients no matter what the challenge. As part of our service administration team, you would be taking calls from a client with a broken window, an electrical socket with no power to a major gas leak all that need an emergency response. Then supporting the business delivers these solutions.Working Hours :Monday to Friday, 08:00 to 17:00, with one hour lunch break.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Administrative skills,Analytical skills,Logical,Team working,Creative,Initiative,Non judgemental,Patience,Good Knowledge of MS Office....Read more...
Donations income processing and liaising with donor support and fundraisers
Reception till reconciliations and supporting reception volunteers with till / finance queries
Bank account reconciliations
Preparation of weekly banking / cash courier service
Maintaining petty cash system
Maintaining logs for various finance records including receipt books , mileage etc.
Reconciling investment reports and maintaining deposit account records
Provide cover for / assistance to other Finance Team members as deemed appropriate by the Finance Manager, to meet departmental requirements. This will cover both income and purchase ledger processing
Supporting with group mailboxes, dealing with correspondence arriving in the Finance Department, sort and distribute to the relevant staff member as appropriate
Answering the telephone and deal professionally with enquiries
Training Outcome:
Progression to Accountant, Finance Assistant, Payroll
Employer Description:Since 1988, East Cheshire Hospice has been caring for people living with life-limiting illnesses. We put our patients, their carers and families at the centre of everything we do, and our expert medical treatment is only the start of the holistic care we provide.Working Hours :Daytime shifts
Monday to FridaySkills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Number skills,Analytical skills,Logical,Team working,Initiative....Read more...
Provide customer service to residents and customers
Arrange appointments for residents with trades people in a cost effective and organised manner
Dealing with queries from residents and changing appointments.
Rescheduling appointments using our planning tools
Logging current jobs onto our job management system/database
Updating and changing information as the job changes
Ordering equipment needed for the job
Work as an integral team member with other apprentices, Axis operatives, clients, customers, and tenants
Keeping all activity logged and up to date in an accurate manner.
Liaising with staff at customer sites, keeping them up to date with progress information
Follow the company’s policies and procedures at all times
Cooperate with colleagues from other departments in a timely manner if and when necessary
Provide information to your Line Manager in a timely manner when requested to do so
Follow and support policies, procedures, initiatives, and work instructions related to sustainability improvement and environmental compliance
Ensure college course attendance is 100% and college absence is communicated to your Line Manager and Apprentice Co-ordinator every time you fail to attend college
Communicate any absence from work as per your contractual terms and conditions
Communicate college requirements for completion of the Level 3 apprenticeship portfolio work with Axis Mentor, Apprentice Co-ordinator, and Line Manager
Pass all college exams and projects in each year of college to ensure continued progression in your apprenticeship
Training:
You will attend college one day per week (virtually) working towards the Level 3 Business Administration standard
Training Outcome:
Opportunity for permanant work on successful completion of apprenticeship
Employer Description:Axis CLC, is a trusted property services specialist delivering responsive repairs, planned works, refurbishments and voids services. We employ more than 1,500 people and support over 250 clients across London and the Southeast. Backed by over 110 years of combined experience across the Axis CLC group, we help keep residents safe, properties well maintained and clients fully compliant.Working Hours :Monday - Friday. Start times will vary depending on contract.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Logical,Team working....Read more...
About the Role
We’re looking for an enthusiastic and organised Operations Assistant to join the Answer Digital team on a Business Administration Level 3 Apprenticeship. This is a brilliant opportunity to build real, hands-on experience across a range of business functions, from keeping the office running smoothly to supporting how we hire, manage, and develop our people
You’ll be embedded in our Operations Team and work closely with colleagues across Resource Management, Talent Acquisition, Finance, and People & Culture. No two days will be the same, and you’ll leave the apprenticeship with a broad foundation and a clear understanding of how a growing digital consultancy operates
What You’ll Be Doing
In this role, you won't rotate through departments. You'll be actively contributing to all at once. From day one, your week will naturally span all four areas, giving you a rich, varied experience that reflects how a real operations function works
Office Management
You’ll work alongside our Office Manager to help keep our office running smoothly, a welcoming, well-organised, and fully operational space for the team
Supporting with day-to-day office queries, visitors, and supplier coordination
Helping manage office supplies, equipment, and facilities to keep things running smoothly
Coordinating meeting room bookings, office events, and team socials
Supporting health & safety compliance and maintaining a tidy, organised environment
Liaising with building management and external contractors
Handling incoming post, deliveries, and general administration
Resource Management
You’ll support the team responsible for matching our consultants to client projects, helping us deploy the right people in the right places
Maintaining and updating our resource management system with current project and consultant data
Assisting with scheduling and tracking consultant availability and bookings
Preparing reports and summaries to support resource planning meetings
Flagging capacity gaps or changes to the Resource Management team
Supporting the coordination of bench activity and internal project allocations
Talent Acquisition
You’ll get a real insight into how we attract and hire great people at Answer Digital
Coordinating interview scheduling between candidates and hiring managers
Managing job posting administration across our ATS and job boards
Supporting candidate communications and ensuring a great experience throughout the process
Maintaining accurate and up-to-date records in our recruitment systems
People & Culture
You’ll play a part in making Answer Digital a great place to work
Supporting onboarding administration for new starters, from contracts to day-one logistics
Maintaining accurate employee records in our HR systems
Assisting with the coordination of learning & development activity
Supporting engagement initiatives, surveys, and internal communications
Training:
Systems & tools — training on the platforms used across each function: resource management system, applicant tracking system and HR platform.
On-the-job learning — structured exposure across Operations, Talent Acquisition, Finance, and People & Culture, with experienced colleagues guiding day-to-day tasks.
Dedicated line manager support — regular 1-2-1s, goal-setting, and progress reviews aligned to the apprenticeship Knowledge, Skills and Behaviours (KSBs).
Dedicated Learning Time — protected time each week to complete apprenticeship learning with the training provider, including study, assignments, and portfolio building.
Induction — covering Answer Digital's ways of working, tools, culture, and health & safety. Data Security and Awareness Training.
Training Outcome:To continue progressing their career at Answer Digital in the Operations Team.Employer Description:Answer Digital is a highly successful digital transformation consultancy headquartered in Leeds. We’re a company on a fast growth trajectory with a reputation of delivering large-scale, operational critical solutions.
People are at the heart of everything we do - so much so we’re owned by our people. It sets us apart from most digital businesses you’ll meet and defines our culture and values. Our people are invested in everything we do, because we are invested in them.
Don't believe us? Well check out our glassdoor and here what our people have to sayWorking Hours :Monday to Friday.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Problem solving skills,Administrative skills,Number skills,Logical,Team working,Initiative,Non judgemental,Patience,Proactive and Eager to Learn,Microsoft Packages,Google Workspace,Friendly and Approachable,Confidentiality....Read more...
Duties include:
To explain auction programmes and the process to new contacts and promote auctions to existing customers
Actively encourage vehicle entries to appropriate auctions
Support the Auction Manager in handling all auction-related responsibilities, including, but not limited to, placing bids on auctions and overseeing submissions
Manage purchases and sales for signed-up customers
Provide customer support for any issues or grievances related to sold vehicles
To support with managing incoming lists of vehicles in conjunction with the data team by valuing and sorting the vehicles, as well as adding to the system where required
To target market-specific vehicles around the internal sales team, tailoring the lists of vehicles as required
Meet monthly performance-based sales targets
Training Outcome:
After completing the apprenticeship, you may have the opportunity to progress within the company
Employer Description:Autorola UK is a part of the Autorola Group, the world’s fastest growing online vehicle remarketing company. In the UK, we use our online platform to help businesses like car dealers, leasing companies, and rental companies buy and sell used cars through online auctions. We also offer a tool called INDICATA, which uses real-time data to help businesses determine the best prices for used cars, making it easier to make smart buying and selling decisions. Everything is done online, making the process fast and convenient.Working Hours :Monday- Friday, 09:15- 17:45.Skills: Communication skills,IT skills,Attention to detail,Organisation skills,Customer care skills,Problem solving skills,Administrative skills,Logical,Team working,Initiative,Patience,Multitasking....Read more...
User Support: Provide friendly 1st line IT support to both staff and students, ensuring all technical requests are logged accurately within our Helpdesk System
Hardware Maintenance: Assist with setting up new machines, swapping faulty devices, basic fault-finding, and performing regular maintenance to ensure all computer equipment runs smoothly
Event & AV Support: Support the college's audiovisual systems, helping to resolve issues with projectors, interactive televisions, and whiteboards, as well as assisting with tech setups for school events such as open and parents' evenings
Asset Management: Assist in keeping an accurate equipment register of all valuable ICT resources, including carrying out portable appliance testing (PAT) and security marking
Compliance & Safety: Ensure systems and software are implemented in line with the College's IT policy, and remain aware of and advise your line manager on all Health and Safety matters relating to IT
Training Outcome:There is a possibility of a permanent role as IT Technician after completing the training. This can then also lead to progression to Senior IT Technician.Employer Description:Christ the King College is a joint Church of England and Catholic College on the Isle of Wight, providing a Christian education underpinned by Gospel values and reflecting both Church of England and Catholic traditions. It operates under the auspices of both the Church of England and Catholic Dioceses of Portsmouth. The school has over 1,100 students on roll, including a Sixth Form College of about 200 students. It is a well-established comprehensive school, which is well supported by parents and highly respected in the community.Working Hours :TTO Plus - Term time only plus weeks.
Hours per week - 32.5.
Weeks per year 44.85.
Contract type - Part Time.
Exact days and times to be confirmed.Skills: Honesty and integrity,Desire to learn,Support the college ethos,Friendly and supportive,Good interpersonal skills,Works well under pressure,Works to high standards,Verbal and written skills....Read more...
IT Business Analyst – Mergers & Acquisitions
London – Hybrid Working (4 days office-based)
Initial 6-month contract
Up to £650 per day (outside IR35)
We are supporting a rapidly growing organisation with an active acquisition strategy who are looking for an experienced IT Business Analyst to join their dedicated M&A team.
Working alongside the Programme Manager and Project Manager, you will play a key role in supporting acquisition integrations by gathering requirements, analysing business processes, documenting systems and data dependencies, and helping ensure integration activity is clearly defined and successfully delivered.
This is an excellent opportunity for a Business Analyst with experience in M&A, transformation, or complex business change environments who enjoys working across both business and technology workstreams.
Responsibilities:
Gather, analyse and document business requirements across acquired businesses and internal teams
Facilitate workshops, interviews and discovery sessions with business and technical stakeholders
Produce current and future-state process maps, workflows and gap analysis documentation
Support data discovery, mapping and migration activities across systems and business processes
Analyse business impacts, dependencies, risks and operational readiness requirements
Work closely with Project Managers and technical teams to support integration planning and delivery
Produce high-quality documentation including requirements, process maps, data mapping, business impact assessments and readiness documentation
Support governance activities through analysis updates, decision logs and stakeholder reporting
Essential Experience
Proven experience as a Business Analyst within complex business or IT change programmes
Experience supporting M&A, integration, transformation or business change initiatives
Strong requirements gathering, stakeholder management and process mapping skills
Experience documenting systems, workflows, operational processes and data dependencies
Ability to translate complex business and technical information into clear, actionable outputs
Experience working alongside Project Managers, Programme Managers and technical delivery teams
Strong communication, analytical and problem-solving skills
Desirable Experience
Experience supporting post-acquisition integration projects
Experience with data migration, system consolidation or application rationalisation initiatives
Familiarity with ERP, HR, Finance, reporting or service management platforms
Experience using Microsoft 365, Visio, SharePoint, Teams, DevOps, ServiceNow, Power BI or similar BA tools
This is a fantastic opportunity to join a growing M&A function and play a key role in helping integrate acquired businesses through structured analysis, process improvement and effective stakeholder engagement.....Read more...
